Ch01 INTRO

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LEARNING OBJECTIVES When you have finished studying this chapter, you should be able to: 1. Define what management is. 2. Identify and explain the basic managerial functions. 3. Understand the roles that managers play. 4. Discuss the scope of responsibilities of functional and general managers. 5. Describe the three levels of managers in terms of the skills they need and the activities in which they are involved. 6. Identify major changes in the 21st. century and explain how they will affect management of organizations. 1–2 © 2007 Thomson/South-Western. All rights reserved.
LEARNING OBJECTIVES (CONT’D) When you have finished studying this chapter, you should be able to: 7. Explain the interactions between all of the major functions that managers perform; the interactions between planning, organizing, leading, and controlling. 8. Explain why it is important to study management. © 2007 Thomson/South-Western. All rights reserved. 1–3
Page 1: Part 1 Meeting the Challenges of th
Page 5 and 6: EFFECTIVENESS VERSUS EFFICIENCY Ef
Page 7 and 8: THE ORGANIZATION An Organization
Page 9 and 10: PLANNING AND ORGANIZING Planning
Page 11 and 12: CONTROLLING Monitoring the perform
Page 13 and 14: FIGURE 1.2 MINTZBERG’S MANAGERIAL
Page 15 and 16: MINTZBERG’S MANAGERIAL ROLES (CON
Page 17 and 18: SCOPE OF RESPONSIBILITY: FUNCTIONAL
Page 19 and 20: FIGURE 1.3 MANAGERIAL LEVELS © 200
Page 21 and 22: MANAGEMENT SKILLS Technical Skills
Page 23 and 24: MANAGING IN THE 21ST CENTURY What
Page 25 and 26: INCREASING GLOBALIZATION OF THE MAR
Page 27 and 28: THE GROWING IMPORTANCE OF INTELLECT
Page 29 and 30: ETHICS Ethical Behavior • Behavi
Page 31 and 32: FIGURE 1-5 AN OVERALL FRAMEWORK OF

Ch01 INTRO

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