Ch01 INTRO

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AN OVERALL FRAMEWORK OF MANAGEMENT External environment • The setting in which an organization operates; the markets and industry. Competencies • The things that an organization can do well; the skills and abilities. The functions of management all interact with each other, and together they lead to effective and efficient achievement of an organization’s overall goals. © 2007 Thomson/South-Western. All rights reserved. 1–30
FIGURE 1–5 AN OVERALL FRAMEWORK OF MANAGEMENT © 2007 Thomson/South-Western. All rights reserved. 1–31
Page 1 and 2: Part 1 Meeting the Challenges of th
Page 3 and 4: LEARNING OBJECTIVES (CONT’D) When
Page 5 and 6: EFFECTIVENESS VERSUS EFFICIENCY Ef
Page 7 and 8: THE ORGANIZATION An Organization
Page 9 and 10: PLANNING AND ORGANIZING Planning
Page 11 and 12: CONTROLLING Monitoring the perform
Page 13 and 14: FIGURE 1.2 MINTZBERG’S MANAGERIAL
Page 15 and 16: MINTZBERG’S MANAGERIAL ROLES (CON
Page 17 and 18: SCOPE OF RESPONSIBILITY: FUNCTIONAL
Page 19 and 20: FIGURE 1.3 MANAGERIAL LEVELS © 200
Page 21 and 22: MANAGEMENT SKILLS Technical Skills
Page 23 and 24: MANAGING IN THE 21ST CENTURY What
Page 25 and 26: INCREASING GLOBALIZATION OF THE MAR
Page 27 and 28: THE GROWING IMPORTANCE OF INTELLECT
Page 29: ETHICS Ethical Behavior • Behavi

Ch01 INTRO

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