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October 2016 Credit Management magazine

The CICM magazine for consumer and commercial credit professionals

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OPINION<br />

PASSING<br />

THE BATON<br />

Bryony Pettofor reflects on an exciting and eventful<br />

two years as CICM Chair.<br />

I<br />

am writing this article at the end of a very<br />

busy month for me personally, during which<br />

I have taken some time to reflect on the past<br />

two years in my role as Chair.<br />

There has been a great deal of activity within<br />

the Institute during this time and I have been<br />

honoured to serve in this position, particularly<br />

as this was at the time that we gained our<br />

esteemed Chartered status. The change to the<br />

CICM confirms its position as the recognised<br />

professional organisation that represents a<br />

membership that carries out an extremely<br />

important and valued role within business.<br />

Our recent members’ survey has now also<br />

helped to give us some real insight in to what<br />

you, our members, would like (or not like) and<br />

give your opinion and feedback in to the work<br />

that we undertake. I have been lucky enough to<br />

be involved and/or attend a number of CICM<br />

events and I feel that there is a real buzz now<br />

within our network as we build confidence in<br />

credit as a career and firmly move our role to<br />

the forefront of our businesses, supporting the<br />

strategic plans.<br />

We have an active working party group made<br />

up of Advisory Council members, who are doing<br />

some great work to get close to universities,<br />

schools and colleges to raise the awareness of<br />

credit as a career of choice. This, combined with<br />

the Trailblazer Apprenticeships (Levels 2 and 3)<br />

means that we will soon be able to offer access<br />

to the wide variety of credit functions to all ages<br />

and abilities and this can only serve to make<br />

more people more aware of what we do.<br />

During the past six months I have taken on<br />

additional responsibilities for my employer,<br />

Anixter, and now have an extended credit team<br />

in Europe, covering the full Order to Cash<br />

process, including Risk. I can’t say that my<br />

timing was particularly good (in relation to the<br />

Brexit vote and likely challenges that will bring)<br />

but what it does mean is that the strength of my<br />

CICM qualifications and the UK team’s recent<br />

CICMQ re-accreditation are definitely being<br />

recognised by the business, which is great!<br />

All of this is testament to the strength of the<br />

CICM offering and, as a team, we are now<br />

actively planning for our year-end focus. This<br />

will include attending the CICM Regional<br />

Workshops to help develop team members’<br />

personal and leadership skills as well as the<br />

start of Virtual evening classes for a number<br />

of them, to gain what I consider to be essential<br />

<strong>Credit</strong> <strong>Management</strong> qualifications.<br />

Having signed off at my last Advisory Council<br />

meeting as Chair, I am excited about the future<br />

for our Institute as we work on key strategies<br />

and plans to deliver new initiatives. It is key that<br />

we keep moving with the times and embracing<br />

change. Those of you who may have heard me<br />

talk about Anixter’s Blue Book may know that this<br />

is one of our key principles as to how we think<br />

and behave and I believe is extremely important<br />

for us all ‘We welcome change because: Change<br />

= Opportunity = Growth’.<br />

Finally, I would like to thank all of you for<br />

Having signed off at my last<br />

Advisory Council meeting as<br />

Chair, I am excited about the<br />

future for our Institute as we<br />

work on key strategies<br />

and plans to deliver new<br />

initiatives.<br />

your support during my two years as the Chair<br />

of your Executive Board. I have been honoured<br />

to serve in this role and have really valued<br />

the experience. I will continue to serve as a<br />

member of the Advisory Council and, having<br />

met the newly elected Council at last week’s<br />

meeting, can share with you that we have a really<br />

motivated and energetic group that I know<br />

will continue to help direct and lead the CICM<br />

forward.<br />

Bryony Pettifor FCICM(Grad)<br />

The recognised standard<br />

www.cicm.com <strong>October</strong> <strong>2016</strong> 15

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