Debtfree Magazine October 2016

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TIME IS MONEY There is no doubt that Debt Counselling is one of the most complicated services available in South Africa. A recent DCASA study found that there are well over one hundred separate processes that the Debt Counsellor must undertake in the process from first contact with the Consumer through to the issue of a Clearance Certificate. This poses two unique challenges to the Debt Counsellor. Firstly, it is very easy to inadvertently skip a process or even to miss out on some of the things that you need to do within a process. Secondly, clearly Debt Counselling is an enormously labour intensive exercise. It is obvious that the more routine tasks that can be done by our systems, the less work we have to do our selves. This is after all the entire point of having computer systems. These two factors are cornerstones on which Maximus finds its passion. Team Max works tirelessly to find ways for our Debt Counsellors to save time and work more efficiently. Two of the ways that Max helps the Debt Counsellor are discussed below:
Marital Status Nothing is more frustrating than taking a Consumer through the entire on board process only to discover that they are married and the spouse knows nothing about your Consumer’s debt. Much worse you find that the marriage is in Community of Property! Maximus solves this problem in under five seconds. When capturing the client information Maximus makes available a button that, when clicked, interfaces with the Home Affairs database and retrieves the marital status on record there. This is then automatically compared with what the Consumer has said and Maximus confirms the result to you by highlighting the Marital Status in red if it does not match. Of Course, the result is displayed! Credit Bureaux Data One of the most onerous tasks that the Debt Counsellor must do is capture the Credit agreement information in preparation of a Debt Review. In ten seconds Maximus does all of this for you! Not only is Maximus interfaced with the Bureaux and so populates the Debt Information, but it also solves another very time consuming activity. The Account reference numbers recoded on the bureaux are as often as not garbled with other data such as extra zeros or special Characters. Maximus knows all about these gremlins and automatically fixes the account reference. The advanced Algorithm even, wherever possible, matches the bureaux Account Reference Number to the account type and then inserts this information into the debt review. These are but two examples of the many ways in which Maximus saves time and makes the Debt Counselling firm much more efficient. From fully automated mailing to Automatic Document Creation and Generation to automated Consumer communications, Maximus has it all. Contact Maximus on 011 451 0041 Next Month we will delve further into making the Debt Counselling Practice efficient by getting things done right the first time, every time.
Page 1 and 2: South Africa’s debt counselling m
Page 3: henpda.co.za Don’t expect to hear
Page 6 and 7: EDITOR’S NOTE As the last few mon
Page 8 and 9: Missing A Debt Review Repayment It
Page 10 and 11: Reasons Why Some Miss Payments Befo
Page 12 and 13: Miss A Payment And Ruin Everything!
Page 14 and 15: Credit ProteCtion - debt review SuR
Page 16 and 17: “ It always seems impossible unti
Page 18 and 19: NEWS CONTINUED parliament in runnin
Page 20 and 21: eport that few people are signing u
Page 22 and 23: Jili v FirstRand Bank Ltd the Supre
Page 24 and 25: Do Credit Bureaus Discriminate Agai
Page 26 and 27: credit while still owing them a few
Page 28 and 29: Debt Review A person who is struggl
Page 30 and 31: Debt Restructuring If an over indeb
Page 34 and 35: IN A NUTSHELL Plugging holes or add
Page 36: to attract new business. The proble
Page 39 and 40: OCTOBER NEWSLETTER Amending The Act
Page 41 and 42: Consumers can only be disappointed
Page 43 and 44: DEBT COUNSELLING COMMUNITY SUPPORT
Page 45 and 46: irectory aTEGORY DO YOU WANT TO LIS
Page 47 and 48: Limpopo North West Eastern CapE Mpu
Page 49 and 50: Specialist Debt Management Centre B
Page 51 and 52: National Debt Advisors Fighting For
Page 57 and 58: Don’t work with an out dated vers
Page 59 and 60: CONSUMER & Solution Centre NCRDC245
Page 61 and 62: Telephone: 031 251 4151 Fax: 031 25
Page 63 and 64: COMING SOON TRAINING COMING SOON FI
Page 65 and 66: Your Debt Counselling Attorneys Joh
Page 67 and 68: SOFTWARE PROVIDERS
Page 69 and 70: Debt Review DepartmentEmail Address
Page 72 and 73: DC Query Process DC Query Process w

Debtfree Magazine October 2016

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