Ambulance

Focus on International Academies of Emergency Dispatch
response, as demonstrated in a call involving
suspected cardiac arrest, which was played
at the conference.
O’Leary deftly led the patient’s daughter
through compressions and, when a second
family member arrived, that person took
over, again following O’Leary’s instructions.
For 14 minutes, O’Leary counted until
response arrived on scene.
Dr. Andrew Bacon received the Academy’s
Emeritus Award for Lifetime Service. Dr.
Bacon is a medical adviser to Ambulance
Victoria and considered a subject matter
expert in issues relating to airway and
ventilation equipment procurement,
and medical procedures and clinical
practice. He is known for his support of
calltaking processes used in ambulance
communication centers across Victoria
and is an acknowledged expert in the
field of calltaking and dispatch systems and
understanding effective ways to improve
patient outcomes.
Australasia NAVIGATOR was held Nov.
7–9 in Adelaide, Australia. The 88 people
attending the conference hailed from Hawaii,
New Zealand, Australia, and Kuwait.
U.S. NAVIGATOR
Ricardo Martinez, of the popular podcast
“Within the Trenches,” will make his
NAVIGATOR debut as a speaker and will
broadcast a live episode of WTT during
NAVIGATOR, interviewing IAED officials
and NAVIGATOR attendees. He will also be
presenting a session about his dispatch story
and how he got into podcasting.
NAVIGATOR is scheduled for April 12–14,
at the Hilton New Orleans Riverside, New
Orleans, La. Pre-conference workshops will
be held earlier the same week.
For NAVIGATOR 2017, the Academy is
offering an exceptional number and variety
of educational tracks: Quality Assurance,
Leadership, Management, Research,
Motivation, Stress Management, CDE &
Training, Special Interest, Operations, Human
Resources, Fire Protocol, Medical Protocol,
Police Protocol, and an International track
that connects the continents.
Sessions include solutions to workplace
drama, shift strategies, problem employees,
morale issues, critical incident planning,
training, social media, assisting callers
with disabilities, and the hot seat of news
reporting. Madeline Marks, of the University
of California’s Center for Research and
Treatment on Response to Extreme
Stressors, will present a Leadership session
outlining the lessons learned from the Pulse
Nightclub shooting.
And it’s all happening where it all started.
Charity Hospital in New Orleans is where,
as a young emergency room resident, Jeff
Clawson, M.D., came upon the idea of
the emergency dispatch system when the
chief resident handed him a cookbook for
handling patient flow.
The rest, as they say, is history.
Charity Hospital was closed three weeks
after Hurricane Katrina, in September 2005,
and was incorporated into the city’s new
medical center, University Medical Center
New Orleans, which opened in August
2015.
To find out more about IAED or to
get involved visit:
www.emergencydispatch.org
Visit our website at www.emergencydispatch.org
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