Waikato Business News December 2016/January 2017
Waikato Business News has for a quarter of a century been the voice of the region’s business community, a business community with a very real commitment to innovation and an ethos of co-operation.
Waikato Business News has for a quarter of a century been the
voice of the region’s business community, a business community
with a very real commitment to innovation and an ethos of
co-operation.
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DECEMBER <strong>2016</strong>/JANUARY <strong>2017</strong> VOLUME 24: ISSUE 12 WWW.WBN.CO.NZ FACEBOOK.COM/WAIKATOBUSINESSNEWS<br />
THE REGION’S BUSINESS VOICE<br />
LET’S<br />
CELEBRATE!<br />
<strong>December</strong>, a month of openings in Hamilton<br />
and the launch of The <strong>Waikato</strong> Story. p3<br />
Mitre 10 MEGA owner/operator<br />
Terry and Lynne Wilson.<br />
The <strong>Waikato</strong> Story SKYCITY Bowl and Social Mitre 10 MEGA Ruakura
2 WAIKATO BUSINESS NEWS <strong>December</strong> <strong>2016</strong>/<strong>January</strong> <strong>2017</strong><br />
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WAIKATO BUSINESS NEWS <strong>December</strong> <strong>2016</strong>/<strong>January</strong> <strong>2017</strong> 3<br />
<strong>Waikato</strong> celebrates a super month<br />
SKYCITY Hamilton’s new<br />
Bowl and Social development.<br />
<strong>Waikato</strong>’s buoyant economy has been<br />
emphasised in the month before Christmas<br />
with a series of business launches and<br />
the unveiling of an initiative to promote the<br />
region like never before.<br />
By GEOFF TAYLOR On <strong>December</strong> 2, The<br />
<strong>Waikato</strong> Story – a toolkit to<br />
attract business to the region<br />
On <strong>December</strong> 9, the city<br />
got its second Mitre<br />
10 MEGA store when<br />
Mitre 10 MEGA Ruakura officially<br />
opened to the public, at<br />
last opening up the south east<br />
of Hamilton for the DIY and<br />
trade market.<br />
On <strong>December</strong> 5, SkyCity<br />
Casino Hamiton unveiled<br />
Bowl and Social, its new and<br />
improved bowling, food and<br />
entertainment hub, emphasising<br />
that the complex is now far<br />
more than just a casino.<br />
– was launched amid a Who’s<br />
Who of the region’s business<br />
and political community. The<br />
<strong>Waikato</strong> Story highlights the<br />
region’s competitive advantage<br />
by making available free<br />
images, videos, data and stories<br />
that can be used to promote<br />
businesses to potential investors<br />
and workers within New<br />
Zealand and around the world.<br />
Mitre 10 Mega Te Rapa<br />
owner/operators, Terry and<br />
Lynne Wilson say they have<br />
been eying a MEGA store in<br />
the south east of the city for<br />
many years to serve people<br />
in that area, who previously<br />
had to make the journey to the<br />
Wilson’s other Mitre 10 MEGA<br />
store at The Base, Te Rapa.<br />
“We’ve had a lot of feedback<br />
from our south-east Hamiltonbased<br />
trade and DIY customers<br />
saying that they cannot wait to<br />
get a closer store – even a few<br />
handwritten letters from dedicated<br />
DIYers who are rapt with<br />
the location,” says Terry.<br />
The Mitre 10 MEGA<br />
Ruakura store is a significant<br />
addition on the east side of<br />
the river, encompassing almost<br />
8000 square metres of retail<br />
space, garden area, drive-thru,<br />
trade yard and trade supply<br />
bulk bins, and a Columbus<br />
Café.<br />
“The new store will operate<br />
as a satellite of our Te Rapa<br />
store – offering the same range<br />
and store features and allowing<br />
our trade customers to use one<br />
<strong>Waikato</strong> story toolkit launched<br />
Economic Development<br />
Minister Steven Joyce<br />
this month launched<br />
The <strong>Waikato</strong> Story, a toolkit<br />
of resources to help drive economic<br />
growth by building a<br />
strong, consistent profile of the<br />
mighty <strong>Waikato</strong>.<br />
The Minister also launched<br />
the <strong>Waikato</strong> International<br />
Education Strategy at the event<br />
in Hamilton to celebrate the<br />
release of The <strong>Waikato</strong> Story.<br />
The <strong>Waikato</strong> Story defines<br />
what’s unique about <strong>Waikato</strong><br />
and provides a framework to<br />
help better communicate the<br />
region’s value to potential<br />
business investors, workers,<br />
visitors, students and families,<br />
in New Zealand and around<br />
the world. It is a key priority<br />
of the <strong>Waikato</strong> Means<br />
<strong>Business</strong> strategy designed to<br />
lift regional performance.<br />
“The mighty <strong>Waikato</strong><br />
region has a really great story<br />
to tell,” says Parekawhia<br />
McLean, acting chair of the<br />
<strong>Waikato</strong> Means <strong>Business</strong> steering<br />
group.<br />
“We have one of New<br />
Zealand’s largest and most<br />
diverse regional economies,<br />
location advantage, a stunning<br />
natural environment, relatively<br />
affordable housing, high<br />
quality education and strong<br />
community networks that are<br />
good for business,” said Ms<br />
McLean.<br />
“Those who live here know<br />
we have a great quality of life<br />
– some 84 percent of us rate<br />
A sample of <strong>Waikato</strong> images that can<br />
be downloaded from the <strong>Waikato</strong> Story<br />
website to promote the region.<br />
our quality of life as good or<br />
extremely good. But we know<br />
we could be louder and prouder<br />
about the distinct and unique<br />
attributes of the place we call<br />
home – and that’s where the<br />
<strong>Waikato</strong> Story fits in.”<br />
The <strong>Waikato</strong> Story was<br />
developed with the help of hundreds<br />
of <strong>Waikato</strong> people who<br />
shared their ideas, feedback<br />
and pride in the region. Funded<br />
and coordinated by <strong>Waikato</strong><br />
Regional Council with support<br />
from WEL Energy Trust, the<br />
<strong>Waikato</strong> Story builds on the<br />
success of the New Zealand<br />
Story launched in 2013.<br />
The story highlights the<br />
region’s competitive advantage<br />
and supports the region’s<br />
growth aspirations by making<br />
available free marketing<br />
resources. The images, videos,<br />
data and stories can be used by<br />
people to promote their businesses<br />
to potential investors,<br />
workers, visitors, students and<br />
families, within New Zealand<br />
and around the world.<br />
Ms McLean says that currently<br />
when people think of<br />
<strong>Waikato</strong> they often think of<br />
fields and cows, a reflection of<br />
the strong local dairy sector.<br />
“But <strong>Waikato</strong> is far more<br />
than that. It’s home to innovative<br />
thinkers who share the<br />
attitude of mahia te mahi –<br />
getting the job done – and it’s<br />
that philosophy that has led to<br />
the creation of great <strong>Waikato</strong>manufactured<br />
products and services<br />
to sell here and around the<br />
world. Getting that story out is<br />
crucial.”<br />
Besides launching The<br />
<strong>Waikato</strong> Story, the event<br />
also launched the <strong>Waikato</strong><br />
International Education<br />
Strategy, another key plank of<br />
<strong>Waikato</strong> Means <strong>Business</strong>.<br />
account across both stores.”<br />
The store opening has created<br />
70 new jobs across both<br />
Mitre 10 MEGA stores, not<br />
including the fixed term team<br />
members brought on to help out<br />
with setting up Mitre 10 MEGA<br />
Ruakura.<br />
“We’re proud to be part of a<br />
New Zealand-owned co-op that<br />
emphasises giving back to our<br />
communities,” says Lynne.<br />
“As owner/operators who<br />
live and work in Hamilton it<br />
means a lot to be able to create<br />
jobs and put money back into<br />
the local economy.”<br />
The Ruakura site gives<br />
superb visibility and profile<br />
and a link to the older, more<br />
established part of the city in<br />
the east.<br />
“It’s an older part of the<br />
town,” says ex-Aucklander,<br />
Terry.<br />
“It’s a bit like Grey Lynn<br />
or Mt Roskill where there<br />
are lovely solid old houses,<br />
International education is<br />
one of the top 10 industries<br />
in <strong>Waikato</strong> and its economic<br />
impact is more than $150 million<br />
yearly to the local economy,<br />
a significant contribution<br />
to the region and New Zealand.<br />
“<strong>Waikato</strong>’s educational<br />
institutions are one of the<br />
region’s strengths. Through<br />
The <strong>Waikato</strong> Story and the<br />
new <strong>Waikato</strong> International<br />
Education Strategy even more<br />
people will learn about the<br />
strength of education in the<br />
region,” said Ms McLean.<br />
To access the full <strong>Waikato</strong><br />
Story go to www.waikatostory.<br />
nz.<br />
many of which are being renovated.<br />
We love nothing more<br />
than driving around and seeing<br />
where a young couple has<br />
bought a house, done it up and<br />
got the garden looking lovely.<br />
“That’s why Mitre 10<br />
MEGA needed to be here and<br />
that’s why this is the right spot.”<br />
Meanwhile, on <strong>December</strong><br />
2, the $24.7 million Bunnings<br />
Warehouse South Hamilton<br />
opened just off Kahikatea<br />
Drive, creating 110 new jobs.<br />
The new Bunnings comprises<br />
the main store, indoor timber<br />
trade sales area, building materials,<br />
landscape supplies yard<br />
and an outdoor nursery. The<br />
complex will also include an<br />
indoor playground, cafe, and<br />
provide parking for 269 cars.<br />
SKYCITY’s latest development<br />
continues its growth of<br />
the food and beverage precinct.<br />
SKYCITY Hamilton general<br />
manager Michelle Baillie<br />
says the team is very excited<br />
The audience at Hoyts Te Awa watches the <strong>Waikato</strong> Story video.<br />
about the new facilities, the<br />
result of a $1.6 million upgrade<br />
to the Bowlevard which opened<br />
in 2002.<br />
“Bowl and Social is an<br />
incredible new facility that will<br />
completely transform the traditional<br />
bowling experience.<br />
Among other things, the new<br />
technology on offer allows our<br />
customers to compete multi-player<br />
while enjoying an<br />
exciting audio visual experience.<br />
This is new territory for<br />
us and it is delivering an entertainment<br />
venue Hamilton has<br />
never had before.”<br />
The redevelopment looks<br />
across the river to the east and<br />
probably has one of the best<br />
views in the city.<br />
Along with our City Co-Op<br />
food and beverage precinct and<br />
our world-class casino facilities,<br />
SKYCITY Hamilton really<br />
is living up to its name as the<br />
region’s premier entertainment<br />
destination,” says Michelle.
4 WAIKATO BUSINESS NEWS <strong>December</strong> <strong>2016</strong>/<strong>January</strong> <strong>2017</strong><br />
Wintec and local<br />
businesses team up to<br />
address IT skills shortage<br />
From the editor<br />
<strong>December</strong> has been a<br />
month for the southern<br />
suburbs of Hamilton to<br />
celebrate.<br />
For many years now, most of<br />
the city’s investment has been to<br />
the north through development<br />
of The Base or through residential<br />
and commercial growth in<br />
Rototuna.<br />
While the growth has been<br />
positive in many ways, it has<br />
not served more established<br />
areas of Hamilton to the south<br />
and east so well. There hasn’t<br />
been significant commercial<br />
development in these area for<br />
years.<br />
A perfect example has been<br />
the dearth of DIY stores in the<br />
south, forcing anyone contemplating<br />
a spot of work in the<br />
back yard in the weekend to<br />
troop north for supplies.<br />
Now with Mitre 10 MEGA<br />
Ruakura and Bunnings<br />
Warehouse South Hamilton,<br />
all that has changed. The full<br />
carparks in each of these locations<br />
since they opened is testament<br />
to how badly they were<br />
needed. It is high time the<br />
south received such investment.<br />
Other than the obvious practical<br />
advantages for residents, such<br />
investment is an overdue signal<br />
that the city actually cares about<br />
some of the more established<br />
parts of town.<br />
There’s more development<br />
to come in the south as Hamilton<br />
City Council eyes development<br />
of the Peacocke subdivision and<br />
a resurgent Hamilton Airport<br />
makes land around it available<br />
for commercial development.<br />
These are good signs, not<br />
just for southern suburbs,<br />
but for the overall health of<br />
Hamilton City.<br />
Geoff Taylor<br />
Editor<br />
A three-year collaboration between Wintec<br />
and local businesses is about to come to<br />
fruition early next year.<br />
Three post-graduate<br />
IT programmes to be<br />
launched in February<br />
will allow people already in<br />
IT roles to upskill in ways that<br />
directly relate to their work.<br />
Aimed at <strong>Waikato</strong>-based<br />
IT professionals and their<br />
employers, the programmes<br />
include a Postgraduate<br />
Certificate in Applied IT,<br />
a Postgraduate Diploma<br />
in Applied Informatics<br />
or Applied IT, and Master<br />
of Applied Information<br />
Technology.<br />
Klaus Reiter, Wintec’s<br />
director of the Centre for<br />
<strong>Business</strong>, Information<br />
Technology and Enterprise,<br />
says the programme addresses<br />
a “huge employment gap”.<br />
“Two years ago, the government<br />
started talking about<br />
10,000 unallocated jobs in IT<br />
due to a lack of specialists.<br />
“What’s more, IT is changing<br />
so fast that even people<br />
with years of work experience<br />
can easily fall behind.<br />
“We’ve been looking at<br />
how we can bridge the gap in<br />
a way that supports students<br />
and business.”<br />
The answer, it turns out,<br />
was to build on existing partnerships<br />
with local enterprise.<br />
The Wintec centre already<br />
had strong partnerships with<br />
<strong>Waikato</strong>-based IT businesses,<br />
so made the decision to<br />
approach them about co-designing<br />
an innovative solution.<br />
“We worked together for<br />
three years in the design of<br />
this programme,” says Mr<br />
Reiter. “One big difference<br />
between our approach and<br />
that of other tertiary institutes<br />
is we said this must be<br />
strongly focussed on industry<br />
problems.”<br />
Students in the<br />
Postgraduate Certificate and<br />
Diploma course will undertake<br />
a mix of theory and<br />
practical study, with industry<br />
placements also playing a key<br />
role. In fact, many students<br />
will already be employed in<br />
an IT company – and will<br />
continue working there during<br />
their study.<br />
To ensure programmes are<br />
relevant, industry partners can<br />
suggest areas for students to<br />
research. It’s then up to each<br />
student whether they choose<br />
a suggested area or something<br />
else that interests them.<br />
“We expect many will<br />
choose industry-suggested<br />
topics, and then go on placement<br />
at the firms who’ve suggested<br />
them,” says Mr Reiter.<br />
“The students will benefit<br />
from applying their knowledge<br />
to practical situations,<br />
and employers will get highly<br />
motivated people with the latest<br />
knowledge contributing to<br />
the business.<br />
“It’s a win-win.”<br />
David Hallett, a director<br />
of multiple IT businesses in<br />
<strong>Waikato</strong>, agrees. “We need<br />
people going through ICT and<br />
learning vocationally useful<br />
skills. Internships are especially<br />
useful. Companies can<br />
work with people through<br />
their degree and also build<br />
their own workforce. When a<br />
student graduates, they know<br />
the company, its ethos, its culture<br />
and its values. And they<br />
can also bring new skills and<br />
knowledge into the business.”<br />
Mr Hallett is also a big fan<br />
of Wintec’s Master of Applied<br />
Technology. “It means the student<br />
will graduate with deep<br />
knowledge in a specialist area<br />
– and that has immense vocational<br />
value too.”<br />
Hamilton is the perfect<br />
city to house such a smart<br />
programme, he adds. “It’s the<br />
fastest growing of the four<br />
main centres in New Zealand.<br />
It’s the only city whose young<br />
population is growing faster<br />
than its over-60 age group.<br />
You tell me a city that’s better<br />
suited as a hub for innovation.”<br />
Key facts<br />
• The New Zealand IT<br />
industry is growing at the<br />
rate of about 3000 new<br />
jobs a year.<br />
• Science and Innovation<br />
Minister Steven Joyce<br />
says approximately 1850<br />
students a year are graduating<br />
out of tertiary programmes.<br />
• Creating new graduates<br />
doesn’t address the whole<br />
issue. Training current IT<br />
specialists so they keep<br />
pace in a fast-changing<br />
world is also critical.<br />
• Wintec and local IT enterprises<br />
have been collaborating<br />
for more than 10<br />
years, creating strong,<br />
vocationally-oriented<br />
training that benefits both<br />
students and business.<br />
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WAIKATO BUSINESS NEWS <strong>December</strong> <strong>2016</strong>/<strong>January</strong> <strong>2017</strong> 5<br />
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6 WAIKATO BUSINESS NEWS <strong>December</strong> <strong>2016</strong>/<strong>January</strong> <strong>2017</strong><br />
Changing roles at IoD as leader steps down<br />
Institute of Directors <strong>Waikato</strong> branch<br />
chairman Margaret Devlin is standing down<br />
after six years and an impressive record in<br />
the role.<br />
By GEOFF TAYLOR<br />
As the branch celebrates<br />
its 25th year, Margaret<br />
is replaced in the position<br />
by committee member and<br />
Crombie Lockwood regional<br />
branch director, Simon<br />
Lockwood.<br />
A key satisfaction for<br />
Margaret is the huge support the<br />
<strong>Waikato</strong> branch receives from<br />
the business community which<br />
is reflected in its sponsors and<br />
strategic partners.<br />
Margaret’s success can also<br />
be seen through the branch’s<br />
strong membership which currently<br />
stands at 547 and the<br />
fact that a number of the initiatives<br />
created in <strong>Waikato</strong> have<br />
since been adopted around the<br />
country.<br />
“For our committee I guess<br />
it’s been very much about challenging<br />
the status quo,” she says.<br />
“We are a membership<br />
organisation so how do we<br />
remain relevant to our members?<br />
What can we do to help<br />
our members on their governance<br />
journey? We regard ourselves<br />
as very proactive, always<br />
looking for new opportunities<br />
and ideas,” she says.<br />
One of those ideas was<br />
the Governance Development<br />
Programme, an introductory<br />
guide to governance which<br />
is now part of a suite of programmes<br />
run by the national<br />
office.<br />
Another, launched earlier<br />
this year is a Due Diligence<br />
Guide for the farming and dairy<br />
sector. The guide has advice<br />
for anyone wanting a governance<br />
role in the farming sector,<br />
but also for farmers looking to<br />
appoint a director.<br />
The branch’s Emerging<br />
Directors award, which allows<br />
up and coming directors to serve<br />
an apprenticeship on a board,<br />
is now in its seventh year, says<br />
Margaret.<br />
The branch has also worked<br />
alongside <strong>Waikato</strong> Chamber of<br />
Commerce to create Governance<br />
Scholarships to encourage directors<br />
to continue their training<br />
and professional development.<br />
Such development is key<br />
as more executives look to see<br />
what they can contribute around<br />
boardroom tables. Margaret<br />
encourages executives to follow<br />
the career path directorships<br />
offer - but with the following<br />
advice.<br />
“Do your homework and be<br />
very clear why you want to do<br />
it. It’s not something you do<br />
part-time, you have to be fully<br />
committed. You need to understand<br />
your responsibilities and<br />
accountabilities. And you need<br />
to enjoy it.”<br />
Margaret, a former managing<br />
director of South East Water,<br />
a British infrastructure business<br />
with an asset base of $1 billion,<br />
is in high demand as a director.<br />
At present she chairs Auckland<br />
Council Controlled Organisation<br />
Watercare Services and WEL<br />
Networks. She is on the board<br />
of <strong>Waikato</strong> Regional Airport as<br />
well as an engineering company<br />
in Auckland and a Christchurch<br />
construction company.<br />
Margaret says she mainly<br />
operates in the infrastructure<br />
sector and relishes the role<br />
developing infrastructure can<br />
play in economic prosperity.<br />
Simon, 43, has a high powered<br />
background in the insurance<br />
industry in the United<br />
Kingdom which involved profit<br />
responsibility for more than<br />
$200m in insurance premiums.<br />
He came to New Zealand 11<br />
years ago and has developed a<br />
strong affiliation and affection<br />
for the region. It is here he<br />
wants to have an impact.<br />
Simon comes into the role<br />
after six years on the IOD<br />
<strong>Waikato</strong> branch committee and<br />
he says he has been a beneficiary<br />
of some of the schemes<br />
the branch has implemented.<br />
“I became an Emerging<br />
Director four years ago and I<br />
was put on the Mentoring for<br />
Diversity Programme about a<br />
year ago. In that sense I’ve<br />
had quite a lot of experience of<br />
our programmes, good experience<br />
of what’s going on in the<br />
Outgoing Institute of Directors <strong>Waikato</strong> chairman<br />
Margaret Devlin, left, and new chairman Simon Lockwood.<br />
town and am quite connected<br />
because of the industry in which<br />
I work.”<br />
He says the IoD’s <strong>Waikato</strong><br />
branch is a very capable group<br />
of people whose collegiality is<br />
its strength.<br />
“There’s just the right blend<br />
of different skills and experiences<br />
that just seems to gel and<br />
Margaret has done an absolutely<br />
stellar job of bringing the<br />
best out in everyone. And we<br />
all share a passionate vision for<br />
how good the region can be.”<br />
What approach will Simon<br />
bring to the new position?<br />
He says the national office<br />
will be looking to <strong>Waikato</strong> as<br />
a leader to continue to refresh<br />
various programmes and remain<br />
proactive.<br />
Another key for Simon is<br />
to emphasise “entrepreneurial<br />
governance” and the value that<br />
can bring businesses. He refers<br />
to issues involving culpability<br />
of directors during finance<br />
company collapses over the last<br />
decade.<br />
“As a result I think the IoD<br />
has been seen as the compliance<br />
end of the continuum. And<br />
that’s absolutely correct that it<br />
should be that. But there’s also<br />
an entrepreneurial element to<br />
governance that’s often missed.<br />
Good governance can lead to<br />
huge business growth.”<br />
Simon emphasises the need<br />
for the branch to always stay<br />
relevant.<br />
“I have a very clear view<br />
around the table or why we<br />
are here. We are here for members.<br />
If we are not, we lose<br />
relevance quickly. If you remain<br />
focussed on the membership as<br />
part of any discussion, solutions<br />
became very clear. If we are<br />
delivering value for members<br />
the organisation will get bigger<br />
and better. If we aren’t, it<br />
won’t.”<br />
Iod <strong>Waikato</strong><br />
celebrates in style<br />
The <strong>Waikato</strong> branch of the Institute of Directors<br />
celebrated its 25th anniversary in <strong>December</strong> with<br />
a function at Southwell School.<br />
IoD members and guests celebrate 25 years.<br />
1. 2. 3.<br />
1. IoD <strong>Waikato</strong> branch<br />
emerging directors Maree<br />
Haddon, left and Alison<br />
Shanks.<br />
2. Hamilton & <strong>Waikato</strong> Tourism<br />
chairwoman Annabel Cotton<br />
and IoD national president<br />
Michael Stiassny.<br />
3. Hamilton West MP Tim<br />
Macindoe and Hamilton<br />
Mayor Andrew King.<br />
<strong>Waikato</strong> Branch – Upcoming events/courses<br />
The Institute of Directors in<br />
New Zealand (IoD) promotes excellence<br />
in corporate governance, represents<br />
directors’ interests and facilitates their<br />
professional development through<br />
education and training.<br />
8 February <strong>2017</strong> CPD: 2 points<br />
AGM Lunch function with Ross Buckley, KPMG<br />
12.00pm - 2.00pm, FMG Stadium <strong>Waikato</strong>, Hamilton<br />
Best wishes for the festive season and<br />
a prosperous New Year.<br />
To register, please contact:<br />
Megan Beveridge,<br />
Branch Manager<br />
<strong>Waikato</strong>.branch@iod.org.nz,<br />
021 358772 or www.iod.org.nz<br />
<strong>Waikato</strong> branch is kindly sponsored by:
MONTHLY POLL<br />
VOTE AND WIN<br />
Sponsored by the Helm Bar<br />
and Kitchen<br />
14%<br />
0%<br />
86%<br />
7<br />
This month’s poll<br />
Prime Minister John Key’s resignation came as a bombshell<br />
to the country. Already some are tipping it could make the difference<br />
next year when the country goes to the polls. With the<br />
John Key factor removed the opposition parties can at last sniff a<br />
chance. So here’s an opportunity for an early political poll. In this<br />
radically new political landscape, who will you likely be voting<br />
for at the next general election?<br />
Vote on the WBN website (www.wbn.co.nz) and fill in the<br />
entry form to be in to win a meal voucher for two at The Helm<br />
Bar & Kitchen. Voting closes Wednesday <strong>January</strong> 20.<br />
Last month’s results<br />
How will business be for you in <strong>2017</strong>?<br />
<strong>Waikato</strong> <strong>Business</strong> <strong>News</strong> readers are in optimistic mood which<br />
is fitting considering the celebratory theme of this month’s edition.<br />
Asked how business will be for them in <strong>2017</strong>, a staggering 86 percent<br />
expect it to be better with just 14 percent expecting a tougher<br />
year. What a great mood to go into the Christmas break with.<br />
0%<br />
14%<br />
WINNER OF THE HELM DINNER VOUCHER IS:<br />
Sandra Cox<br />
Pass It On - A lesson in resilience<br />
The recent ‘Pass It On for<br />
<strong>Waikato</strong> Kids’ Guinness World<br />
Record attempt for the most<br />
consecutive rugby passes at<br />
Willoughby Park saw so many<br />
people step up, face their fears<br />
(because nobody wanted to<br />
be the one who dropped the<br />
ball) and be part of a team<br />
to do something awesome for<br />
<strong>Waikato</strong> youth – pass a rugby<br />
ball five metres without dropping<br />
it.<br />
City Councillor Paula<br />
Southgate changed from her<br />
usual basketball to passing a<br />
rugby ball as she feels it is vital<br />
to support our youth and to<br />
enable them to become the very<br />
best people they can as they are<br />
tomorrow’s leaders.<br />
Chiefs player Shaun<br />
Stevenson liked the link with<br />
the values that the Graeme<br />
Dingle Foundation teaches and<br />
those of the Chiefs club.<br />
Sponsors, supporters and<br />
even Ronald McDonald took<br />
part. Referee Aaron Paterson<br />
was in charge of ensuring each<br />
person had caught and passed<br />
the ball within five seconds.<br />
There was a lot of nervous energy<br />
which quickly turned into<br />
cheering and jubilation as people<br />
completed their pass.<br />
On the third attempt more<br />
than 180 people successfully<br />
passed the ball; this was not<br />
however enough to break the<br />
record of 289 held by the Gwent<br />
Dragons in Wales.<br />
While disappointed with<br />
the outcome, Vikki Blundell,<br />
regional manager for the<br />
Graeme Dingle Foundation<br />
<strong>Waikato</strong>, said this is a great lesson<br />
in resilience for us. Graeme<br />
Dingle Foundation programmes<br />
teach our children the importance<br />
of being resilient, to give<br />
things a go, to get backup when<br />
things don’t work out how we’d<br />
like them to and not give up.<br />
86%<br />
Better<br />
Worse<br />
Same<br />
Our second attempt will be<br />
held in <strong>2017</strong> at Fairfield College<br />
which runs the Graeme Dingle<br />
Foundation Stars programme.<br />
A big thank you to all our<br />
sponsors Ultra Fast Fibre,<br />
EmbroidMe, Speedy Signs,<br />
Chris Hillock Photography,<br />
Washworld Te Rapa, Woolerton<br />
Funeral Home, Style House,<br />
Perreau & Associates, Concept<br />
Kitchens, Steph Weldon,<br />
McDonald’s, David Fogarty,<br />
Safewise, The Keg Room,<br />
Millennium Insurance, Windy<br />
Ridge, Blue Wallace Surveyors,<br />
Flagstaff Fitness, John Dunn,<br />
Plus 91 Café, Goldsworthy<br />
Who will you likely be voting for at<br />
the next general election?<br />
A. National<br />
B. Labour and Greens<br />
C. Other<br />
Cast your vote at:<br />
www.wbn.co.nz<br />
Financial Solutions,<br />
Placemakers Te Rapa, Two<br />
Birds Eatery, Doug Hawkings<br />
Accounting, Dave McGall<br />
– Harcourts, The Empire,<br />
Just Water, <strong>Waikato</strong> Rugby<br />
Union, The Breeze <strong>Waikato</strong>,<br />
Mediaworks Foundation, NAI<br />
Harcourts, Prolife Foods,<br />
Flashpoint Design & Marketing,<br />
Hamilton City Council, Chiefs<br />
and Speedwall.<br />
If you are keen to help by sharing your<br />
career story with Hamilton’s youth and<br />
developing your coaching skills - then<br />
WE NEED YOU!<br />
For the first time in <strong>2017</strong>,<br />
Graeme Dingle Foundation<br />
<strong>Waikato</strong> is launching<br />
Career Mentoring<br />
in Hamilton as part of<br />
our Career Navigator<br />
programme.<br />
Career mentors will<br />
work with small groups of<br />
selected students to help<br />
build their confidence<br />
and skills to make good,<br />
early career decisions<br />
and develop their work<br />
readiness. Career mentors<br />
will receive training and<br />
ongoing support and will<br />
need to commit to monthly<br />
student meetings and<br />
regular wider group events.<br />
Did you know...<br />
The <strong>Waikato</strong> has the<br />
highest youth NEET<br />
(Not in Education<br />
Employment or Training)<br />
statistics in New Zealand!<br />
Career Navigator aims<br />
to tackle these statistics<br />
by providing valuable<br />
information, guidance<br />
around work and life<br />
choices for our rangatahi.<br />
To register your interest or to find out more please contact:<br />
Michelle Daly, Programme Coordinator<br />
michelle@dinglewaikato.nz -027 533 8552<br />
dinglefoundation.org.nz/careernavigator<br />
C72547H<br />
C8232H<br />
Hamilton Monthly Property Report<br />
PROPERTY SNAP SHOT<br />
OF WHAT HAS BEEN<br />
HAPPENING IN THE<br />
MARKET PLACE OVER<br />
THE PAST MONTH.<br />
Sales volumes for the <strong>Waikato</strong>/<br />
Bay of Plenty Region compared<br />
to October <strong>2016</strong> rose 19%.<br />
Compared to November 2015 sales<br />
across the region fell 13%.<br />
The median price across the region<br />
rose $77,500 compared to November<br />
2015 to reach a new record high. Prices<br />
rose 31% in Tauranga, 27% in Rotorua<br />
and 24% in Hamilton. Compared to<br />
October the median price rose $9,250.<br />
The number of days to sell eased<br />
by two days compared to October,<br />
from 33 days in October to 35 days<br />
in November. The number of days to<br />
sell eased by two days compared to<br />
November 2015. Over the past 10 years<br />
the average number of days to sell<br />
during November for <strong>Waikato</strong>/Bay of<br />
Plenty has been 44 days.<br />
REINZ Regional Director, Philip<br />
Searle noted that “The number of first<br />
home buyers in the market is mixed<br />
across the region, with Hamilton reporting<br />
an increase, but other centres such<br />
as Tauranga and Rotorua experiencing<br />
a drop. However, investor numbers are<br />
down across the board. Whether this is<br />
due to the new LVR restriction or the<br />
continuing advance of prices across the<br />
region is uncertain.”<br />
Obviously the statistics contained within<br />
this article represent only a small<br />
fraction of the data I have at my fingertips.<br />
For more information relevant to<br />
your street or your property, call and<br />
ask for one of our team today.<br />
P 07 834 9570 M 027 801 9962 F 07 854 3837<br />
VISIT www.eves.co.nz<br />
By Greg Petrin<br />
Rototuna branch manager<br />
Local market facts<br />
Hamilton City<br />
Sales November<br />
<strong>2016</strong><br />
Sales November<br />
2015<br />
Under $200k* 2 7<br />
$200 - $299k* 11 41<br />
$300 - $399k* 53 117<br />
$400 - $499k* 87 95<br />
$500 - $599k* 66 67<br />
$600 - $699k* 55 44<br />
$700 - $999k* 57 23<br />
$1,000,000 -<br />
$1,999,999*<br />
11 7<br />
$2m+* 0 0<br />
Total number of sales* 342 401<br />
Median sale price* $527,000 $425,000<br />
Median days to sell* 34 29<br />
*Statistical Information Derived From The Real Estate Institute Of New Zealand. Realty Services<br />
Ltd/Success Realty Ltd and any contractor/employee is merely passing over the information.<br />
We cannot guarantee its accuracy and reliability as we have not checked, audited or reviewed<br />
the information and all intending purchasers are advised to conduct their own due diligence<br />
investigation into the same. To the maximum extent permitted by law Realty Services Ltd/Success<br />
Realty Ltd and its contractors/employees do not accept any responsibility to any person for the<br />
accuracy of the information herein.
8 WAIKATO BUSINESS NEWS <strong>December</strong> <strong>2016</strong>/<strong>January</strong> <strong>2017</strong><br />
Cambridge’s pedal culture<br />
attracts cycle giant<br />
Cambridge scored a coup for <strong>Waikato</strong> in<br />
mid-<strong>2016</strong> when Trek Bicycles, said to be<br />
the world’s largest privately-owned cycle<br />
company, elected to make the town its<br />
New Zealand base.<br />
By VIV POSSELT<br />
That decision was made<br />
after Trek Asia Pacific<br />
conducted a nationwide<br />
tour in search of a suitable place<br />
to set up the New Zealand operation.<br />
Trek New Zealand’s now<br />
locally-based marketing man<br />
Lester Perry said Cambridge<br />
won out for several reasons, not<br />
the least of which is the fact<br />
that the town is New Zealand’s<br />
Home of Cycling base.<br />
“Cambridge is considered a<br />
really good fit with Trek,” he<br />
said. “We didn’t want our base to<br />
be in Auckland, but needed to be<br />
close to it for practical reasons.<br />
Our warehousing is done there,<br />
it’s the main portal for any of<br />
our international staff coming<br />
in. The big guys in the US and<br />
Australia don’t want to spend<br />
time in central Auckland … they<br />
would rather spend their New<br />
Zealand time here.”<br />
In a nod to Cambridge’s<br />
cycle-centric character, Lester<br />
added: “It’s no coincidence that<br />
some of the country’s top athletes<br />
are based here - there are<br />
some very good rides within<br />
Corallee Collins-Annan<br />
alongside Ministry of Youth<br />
Development director<br />
Robyn Scott.<br />
easy access in this region.<br />
“As a company, Trek has a<br />
strong culture of cycling. It is<br />
what we do … all our staff<br />
ride. The decision to move<br />
to Cambridge was equally<br />
staff-driven. That’s a big part<br />
of it, and will be part of our<br />
long-term development as we<br />
continue to work closely with<br />
the international guys … some<br />
of the roads and mountain bike<br />
trails around Te Miro and Rotoo-Rangi<br />
are ideal for product<br />
development.”<br />
Trek Bicycles is one of the<br />
biggest players on the international<br />
scene. Its products – both<br />
road and mountain bikes - are<br />
a globally recognised performance<br />
brand, used by top calibre<br />
cyclists in major events worldwide.<br />
One of the key elements of<br />
the company’s ethos, and something<br />
Lester said was “a very<br />
large part of the company’s<br />
story”, is the lifetime warranty<br />
offered on its products.<br />
The Trek story itself had<br />
humble beginnings. In 1976,<br />
deep in the farming regions of<br />
middle America, Dick Burke<br />
and South African Bevil Hogg<br />
started a bike-building business<br />
in a Waterloo barn in Wisconsin.<br />
Both shared an ambitious dream<br />
– to bring the joy of cycling<br />
to the public by manufacturing<br />
bicycles of the highest possible<br />
quality.<br />
They picked a name over a<br />
beer, hung a sign on the door and<br />
set about turning their dream into<br />
reality. With just five employees<br />
on the payroll in that first year,<br />
it would have been unlikely the<br />
two men could have envisaged<br />
Trek growing into the global<br />
company it is today, employing<br />
many hundreds of people<br />
around the world and encouraging<br />
cycling for its health, transport<br />
and environmental benefits.<br />
Central to that success has<br />
been the quality the company<br />
founders were determined<br />
should be integral to its<br />
operation. Today, Trek’s hightech<br />
production development is<br />
driven by the US-based team<br />
that results in a ‘ride quality’ said<br />
to be second-to-none.<br />
“The development aspect is<br />
crucial,” Lester explained. “The<br />
company employs 65 engineers<br />
worldwide who work on product<br />
development. A number are<br />
based in Waterloo where most<br />
of the laboratory testing is done.<br />
They have other offices around<br />
the US as well – one laboratory<br />
in California focuses on<br />
mountain bike suspension and<br />
technology, and a field testing<br />
team in Colorado is responsible<br />
for testing the products before<br />
they go to market. They put the<br />
bikes through their paces against<br />
The four-strong Trek Bicycle (NZ) team. They are, from left, Cambridgebased<br />
Bevan Cheatley, Lester Perry and Kerry Bartle, and South Island<br />
team member Rowan Miller (Christchurch). Photo: Nick Lambert.<br />
the clock.<br />
“The development we do is<br />
by far an industry leader. That<br />
has flow-down effects on the<br />
ride quality of the full range of<br />
Trek bikes.”<br />
For the best part of the last<br />
25 years, New Zealand cyclists<br />
have accessed Trek products<br />
primarily through the only<br />
Kiwi distributor, Cycle Sport in<br />
Whanganui. A recent change in<br />
global strategy saw Trek move<br />
away from the distribution<br />
model, preferring to establish<br />
distribution entities in certain<br />
regions.<br />
“So, while we exist as an arm<br />
of Trek Australia, which was<br />
established six years ago, we are<br />
our own entity … a standalone<br />
operator,” said Lester.<br />
In the five months since<br />
the team began working out of<br />
Cambridge, there has been an<br />
impressive increase in business,<br />
Lester said. The search is still on<br />
for ideal office and tech-training<br />
premises, but in the meantime,<br />
the flexibility offered by<br />
modern technology and centrally-placed<br />
temporary office space<br />
has resulted in “unprecedented<br />
<strong>Waikato</strong> students star at Young<br />
Enterprise National Awards<br />
Two groups of <strong>Waikato</strong><br />
students were recognised<br />
at the Young Enterprise<br />
National Awards held in<br />
Wellington on <strong>December</strong> 7.<br />
More than 3400 students<br />
took part nationwide in The Lion<br />
Foundation Young Enterprise<br />
Scheme (YES), with each YES<br />
team challenged to create and<br />
run a small business.<br />
Crankworks from St Paul's<br />
Collegiate School won the<br />
Innovation Award, and Be<br />
Somebody from Fraser High<br />
School won the Ministry of<br />
Youth Development Award for<br />
<strong>Business</strong> Commitment.<br />
Crankworks created a tool to<br />
make post-hole boring safer and<br />
easier for farmers. The team’s<br />
invention can be attached to a<br />
trailer or farm bike to increase<br />
stability, and it helps farmers<br />
bore holes without the heavy<br />
lifting usually required.<br />
Be Somebody created an<br />
environmentally friendly organic<br />
body care range. This company<br />
was made up of just one student,<br />
Corallee Collins-Annan, who<br />
completed the year as a sole trader.<br />
Corallee produced face scrubs<br />
and face masks which have been<br />
certified as vegan and organic.<br />
Young Enterprise CEO Terry<br />
Shubkin said the two award winners<br />
demonstrated the diversity<br />
of talent in <strong>Waikato</strong>. “These<br />
were two very different ideas,<br />
but both companies were successful<br />
because they identified<br />
Cambridge-based Lester Perry will take care of Trek<br />
Bicycle (NZ) marketing and retail development.<br />
growth”.<br />
“The uptake before we<br />
opened Cambridge was really<br />
successful, but since the changeover,<br />
things have gone from<br />
strength to strength. “<br />
Before coming on board for<br />
Trek Bicycle (NZ) in marketing<br />
and retail development, Lester<br />
worked as the upper North Island<br />
representative for Cycle Sport. It<br />
was very much an on-the-road<br />
position, one that set him up<br />
well for a month-long demonstration<br />
tour of the South Island<br />
The Crankworks team: From left, Hugh<br />
Jackson, Ben McColgan and Angus Kelly.<br />
their target market and wanted to<br />
solve a problem for that group.<br />
<strong>Waikato</strong> can be very proud of<br />
these students.”<br />
In the <strong>Waikato</strong> and King<br />
Country regions, 230 students<br />
he recently completed for Trek.<br />
Also based in Cambridge are<br />
well-known Kiwi cyclist Bevan<br />
Cheatley, who also previously<br />
worked for Cycle Sport, in the<br />
role of Trek Bicycle (NZ) sales<br />
manager, and Kiwi-born Kerry<br />
Bartle, who has moved back<br />
after giving 18 years to Trek<br />
Australia to take on the role of<br />
North Island territory manager.<br />
The fourth Trek Bicycle (NZ)<br />
team member, South Island territory<br />
manager Rowan Miller, is<br />
based in Christchurch.<br />
from 43 teams took part. The<br />
programme is managed nationwide<br />
by Young Enterprise Trust<br />
and coordinated throughout<br />
the <strong>Waikato</strong> and King Country<br />
regions by Smart <strong>Waikato</strong> Trust.<br />
Students benefit from David Johnstone Scholarships<br />
Thirty-five <strong>Waikato</strong> students<br />
are the latest to<br />
receive $6000 for their<br />
tertiary study thanks to the David<br />
Johnstone Charitable Trust<br />
Scholarship.<br />
Founded by <strong>Waikato</strong> farmer<br />
David Johnstone – who harboured<br />
a lifelong wish for a better<br />
education – the scholarship<br />
programme is now 21-years-old<br />
and still helping talented secondary<br />
school students further their<br />
education.<br />
The trust, which is managed<br />
by Perpetual Guardian and now<br />
worth $6.3 million, has distributed<br />
more than $4 million since<br />
1996. Among the criteria defined<br />
by Mr Johnstone, who died in<br />
1990, is a preference for life<br />
goals and ambitions that will<br />
help uplift <strong>Waikato</strong>.<br />
The 35 students who were<br />
awarded scholarships at a<br />
function at Wintec’s Atrium in<br />
<strong>December</strong>, will each receive<br />
$6000 towards their studies,<br />
which include the following categories<br />
for the scholarship:<br />
• University of <strong>Waikato</strong> –<br />
Science Degrees (Bachelor<br />
of Science, Bachelor of<br />
Engineering, Bachelor of<br />
Computing and Mathematical<br />
Science and Bachelor of<br />
Science and Technology);<br />
• University of <strong>Waikato</strong> –<br />
Bachelor of Teaching /<br />
Secondary School Teaching<br />
Degrees;<br />
• <strong>Waikato</strong> Institute of<br />
Technology – General studies,<br />
including Bachelors<br />
of Nursing, Occupation<br />
Therapy, Media Arts and<br />
Early Childhood Education,<br />
as well as Certificates in<br />
Massage and Building.<br />
Assistant vice-chancellor<br />
at the University of <strong>Waikato</strong>,<br />
Michelle Jordan-Tong, says<br />
scholarships such as the David<br />
Johnstone Charitable Trust are<br />
particularly valuable to <strong>Waikato</strong><br />
because it influences the development<br />
of skills that have been<br />
identified as being relevant to the<br />
regional economy.<br />
"STEM subjects (science,<br />
technology, engineering and<br />
mathematics) are needed in<br />
<strong>Waikato</strong>, which has a strong<br />
primary sector focus, and the<br />
focus of the David Johnstone<br />
Charitable Trust is helping to<br />
plug the gap, as well as ensure<br />
that the region's students receive<br />
financial help to achieve their<br />
goals.<br />
"I was particularly struck by<br />
the high academic calibre of this<br />
year's recipients. Many of them<br />
have endured hardship and, as<br />
gifted and talented as they are,<br />
may have struggled to access a<br />
tertiary education if it wasn't for<br />
the David Johnstone Charitable<br />
Trust Scholarship," she said.<br />
Regional engagement manager<br />
at <strong>Waikato</strong> Institute of<br />
Technology, Edgar Wilson, said<br />
the scholarship reduces the barrier<br />
for students who want to<br />
access tertiary education and<br />
offers them more opportunities<br />
than they may ordinarily have<br />
enjoyed.<br />
"Some of these students have<br />
had marked hardship. Even<br />
though they can access student<br />
loans, there are still obstacles<br />
that make studying difficult like<br />
paying for accommodation or<br />
transport. This discretionary<br />
funding frees up money to give<br />
them easier access to tertiary<br />
education.<br />
"I think a key thing to come<br />
out of this is that in receiving<br />
this scholarship, many of<br />
these students learn about who<br />
David Johnstone was and his<br />
accomplishments – for example<br />
that he was a founder of<br />
National Fieldays and a successful<br />
<strong>Waikato</strong> businessman and<br />
farmer – and they take inspiration<br />
from that story. In that<br />
way, David Johnstone's legacy<br />
lives beyond the money and the<br />
opportunities the scholarship<br />
provides," he said.<br />
Mr Wilson said that the<br />
scholarship picks the candidates,<br />
not the courses, and that many of<br />
the students this year are trending<br />
towards trades and maths<br />
and science qualifications, such<br />
as in the health sector.<br />
Perpetual Guardian regional<br />
manager, Jan Middlemiss, says<br />
that while Perpetual Guardian is<br />
actively involved as a trustee in<br />
managing the David Johnstone<br />
Charitable Trust, the real reward<br />
comes on the night of the scholarship<br />
awards.<br />
"There is no question that<br />
parents and students regard this<br />
scholarship as an absolute privilege<br />
and it is always received<br />
in a spirit of humility and celebration.<br />
"We take enormous satisfaction<br />
from being in a position<br />
to help realise Mr Johnstone's<br />
dream of a higher education<br />
through the more than 500 students<br />
that this scholarship has<br />
helped over the years," she said.<br />
As part of the administration<br />
of the David Johnstone Trust,<br />
nomination forms and criteria<br />
are sent to schools within the<br />
David Johnstone<br />
on his Orini farm.<br />
trust’s designated area in August<br />
each year. Nominations are sent<br />
to each member of the selection<br />
committee (which consists<br />
of the trust’s four independent<br />
trustees, Perpetual Guardian<br />
and three invited people from<br />
within the education sector).<br />
Recommendations are then<br />
made and approved by the trustees<br />
and scholarship recipients<br />
selected and informed.
IT BUSINESS SOLUTIONS<br />
WAIKATO BUSINESS NEWS <strong>December</strong> <strong>2016</strong>/<strong>January</strong> <strong>2017</strong> 9<br />
At the heart of Vo2 is our ability to understand our clients and help them with thinking and<br />
technology that accelerates their growth. How our clients respond to our promotions and<br />
offerings, and how we adapt to that response is a key driver for our success. Whilst lots of<br />
people may talk about SEO, multi-channel marketing and other catch phrases, we thought<br />
this month we’d share in practical terms what we do.<br />
Looking<br />
We spend time getting to know our clients, as individuals,<br />
organisations and also as market groups. These relationships and<br />
client activities provides us with insight into the opportunities<br />
and challenges that they face, and guides what we can do to<br />
help.<br />
In addition, our technical team are continually on the lookout for<br />
new ways of doing business and for technologies that we can<br />
leverage for ourselves and our clients.<br />
Our Client Engagement Managers sit in the same space as our<br />
developers and engineers, allowing for the natural transition<br />
of market knowledge to technical capabilities and back again.<br />
This sharing also eliminates the classic divide between sales and<br />
delivery that holds so many other technology companies back<br />
from reaching their potential.<br />
Speaking<br />
With all of this shared commercial, technical and client<br />
knowledge, we are then able to inform our clients of the various<br />
ways we can help. Rather than splattering generic adverts<br />
across random media channels, we are able to inform, challenge<br />
and encourage known groups of people, communicating<br />
useful messages, across appropriate media channels to the<br />
right people. We differentiate our Facebook audience from our<br />
Linkedin audience and as we investigate technologies such as<br />
SnapChat we are able to determine if they are appropriate for<br />
our clients and the messages we send.<br />
However, our speaking doesn’t stop there. We also take these<br />
learnings, opportunities and challenges to our clients directly<br />
as we meet face to face with them, in this way, the day to day<br />
interactions with Vo2 resonate with our online experience,<br />
increasing authenticity and credibility.<br />
Listening<br />
A key benefit of using digital media to communicate is that it<br />
makes the monitoring of user behavior very easy. We are able<br />
to determine which pieces of information are most interesting<br />
to our clients, and how our own market segments respond to<br />
different channels.<br />
This has provided us with insights into markets we didn’t know<br />
existed for some of our clients and further fine tune their<br />
promotion. Also, just as our speaking occurs face to face so<br />
does our listening, as we validate assumptions and gain richer<br />
understanding from our clients and continually refine our<br />
understanding of their world.<br />
Acting<br />
The most valuable part of our experience is to act on the<br />
insights gained from listening. This keeps us on the cutting<br />
edge of adding true business value and results in a team that is<br />
constantly developing, adapting and improving.<br />
.<br />
Come see for yourselves<br />
To see how this looks in action, come visit us, ring the number below or email us and let us know when would suit, we’d love to share<br />
what we do, learn a bit about you and what spins your wheels!<br />
07 839 9390 hello@vo2.nz www.vo2.nz<br />
High performance digital thinking<br />
Working with organisations across the <strong>Waikato</strong> & Bay of Plenty to raise their digital performance<br />
www.vo2.nz
10 WAIKATO BUSINESS NEWS <strong>December</strong> <strong>2016</strong>/<strong>January</strong> <strong>2017</strong><br />
IT BUSINESS SOLUTIONS<br />
Microsoft and Netsafe<br />
issue fresh warning<br />
about scammers<br />
Microsoft New Zealand and Netsafe have<br />
renewed their call for New Zealand internet<br />
users to be aware of a fresh wave of<br />
scammers who are targeting this country<br />
with warnings about fake viruses on their<br />
computers.<br />
The call for vigilance<br />
comes as Microsoft<br />
and Netsafe have both<br />
received a notable increase in<br />
reports of scammers trying to<br />
defraud people by phone or<br />
by using ‘pop up’ messages<br />
on screens. The scammers are<br />
claiming to be representatives<br />
of Microsoft, telling users that<br />
they have identified a problem<br />
with their device.<br />
The scammers claim to<br />
represent the Microsoft<br />
brand because the<br />
company is well known<br />
The scammers then offer<br />
to fix the ‘compromised’<br />
device and ask for remote<br />
access which can reveal pass-<br />
words, credit card details,<br />
bank account numbers and<br />
other information. They may<br />
also explicitly ask for payment<br />
so that protection software –<br />
which is actually malicious<br />
software – can be installed.<br />
According to Netsafe some<br />
people have allowed access to<br />
their computers in these ways<br />
and have consequently lost<br />
money upwards of $400.<br />
Netsafe chief executive<br />
Martin Cocker says<br />
this pattern of phone<br />
scamming is not new<br />
and variations of it have<br />
been circulating for several<br />
years.<br />
“The scammers<br />
claim to represent the<br />
Microsoft brand because<br />
the company is well<br />
known” says Martin,<br />
“the calls may sound<br />
genuine”.<br />
“People are led to believe<br />
they are doing the right thing<br />
by handing over private passwords<br />
or details, but are soon<br />
fraudulently charged money,<br />
have their identity stolen, find<br />
their computer has been infected<br />
with viruses or other malware<br />
that seriously compromises<br />
their security.”<br />
Microsoft NZ’s marketing<br />
and operations director Frazer<br />
Scott says the key message<br />
Microsoft wants to make clear<br />
once again to New Zealand<br />
internet users is that the company<br />
will never call them asking<br />
for remote access to their<br />
computer.<br />
“Microsoft does not call<br />
customers at home saying that<br />
we have detected a problem<br />
with their computer, and we<br />
will never ask for passwords<br />
or other private details in any<br />
forum,” says Mr Scott.<br />
Mr Cocker says their advice<br />
to people who receive suspect<br />
calls is to hang up immediately.<br />
“If you have given someone<br />
remote access to your<br />
device you should immediately<br />
end the session and contact<br />
Netsafe. If you have given any<br />
bank details to a caller, then<br />
contact your bank as soon as<br />
possible to advise them of the<br />
possible fraud.”<br />
Microsoft and Netsafe say<br />
that the recent fresh wave of<br />
reports about these scams is a<br />
timely reminder for people to<br />
be vigilant.<br />
TECH TALK<br />
> BY DAVID HALLETT<br />
David Hallett is a director of Hamilton software specialist Company-X,<br />
design house E9 and chief nerd at <strong>Waikato</strong> Need a Nerd.<br />
FEATURES OF SCAMMER CALLS<br />
Overseas caller states they are from Microsoft or a Microsoft certified technician.<br />
Suggests the victim’s computer is infected and harming others online or that their ISP<br />
has identified their system has a problem.<br />
Will get the computer owner to give the caller remote access using a genuine<br />
networking service or website like logmein123 or TeamViewer.<br />
They will use the ‘Event Viewer’ tool on the computer to highlight error messages<br />
which are supposedly signs of an infection.<br />
The cold caller will offer to clean up the infection and/or install security software and<br />
provide an ongoing support service that costs anywhere up to $500.<br />
HOW TO DEAL WITH<br />
THE OVERSEAS COLD CALLERS<br />
Hang up the phone – engaging with or taunting these companies can lead to you<br />
receiving many more calls at all times of the day or night. Some technicians have<br />
resorted to threats or abuse to get computer owners to give remote access.<br />
If you do give access but become suspicious, disconnect from the session<br />
immediately. Netsafe has received some reports of these cold calling companies<br />
installing ransomware on the computer to ensure they get paid to unlock the PC.<br />
If you have previously given remote access, it may pay to check what has been<br />
installed on your computer and be certain there is no way for the company to<br />
continue accessing your system and files. Consult a trusted local PC technician if<br />
unsure.<br />
If you have paid money to these companies using a credit card, call your bank and<br />
discuss your options. If you sent funds via Western Union or another wire transfer<br />
service, then the money has gone and cannot be recovered.<br />
If you have given remote access to your device, handed over private passwords or<br />
other information report it Netsafe toll-free on 0508 NETSAFE (0508 638 723) or visit<br />
http://netsafe.org.nz/report<br />
Techweek “biggest ever” tech event in New Zealand<br />
Techweek’17, May 6 to 14<br />
next year, will be the biggest<br />
week New Zealand<br />
has ever seen or experienced in<br />
technology.<br />
Techweek will help the push<br />
by NZTech for New Zealand<br />
become a digital nation and to<br />
demonstrate our tech pedigree to<br />
the world.<br />
More than 100 events will<br />
take place all over the country,<br />
in businesses and schools<br />
with hackathons, innovative tech<br />
debates, hands-on experiential<br />
events, livestreams and awards<br />
ceremonies.<br />
Events are catering to a wide<br />
variety of audiences including<br />
schools, non-tech people, techheads,<br />
start-up founders, international<br />
and local investors, business<br />
leaders and political figures.<br />
Events will include tech business<br />
heavyweights and leading<br />
New Zealand business people<br />
who are already successful on<br />
the global stage. At the other<br />
end of the scale we will see<br />
local communities and schools<br />
experimenting with technology<br />
to inspire the next generation.<br />
NZTech chief executive<br />
Graeme Muller says Techweek<br />
will not just be in cities and<br />
main centres but also the rural<br />
community. The major Farming<br />
2020 event will be one of the<br />
showcase events because farming<br />
and primary industries are<br />
so important to New Zealand’s<br />
export sector.<br />
“Agtech is one of New<br />
Zealand’s fastest growing, most<br />
exciting innovation sectors.<br />
It’s an area where we can truly<br />
say we’re leading the world.<br />
Farming 2020 will showcase<br />
the best and most inventive NZ<br />
Agtech.<br />
“Another event will be the<br />
Talking Tech Everywhere podcast<br />
where popular tech podcast,<br />
Access Granted, will take<br />
to the road for Techweek’17.<br />
It will travel the length of the<br />
country over the course of the<br />
week, interviewing tech founders,<br />
inventors and tech industry<br />
personalities.<br />
“We will have many other<br />
major events embracing the<br />
academic and manufacturing<br />
communities, the design sector,<br />
health and education sectors<br />
bringing communities together<br />
to share ideas and experience<br />
on how they are making the<br />
most of tech and grow cool tech<br />
companies.<br />
“Blockchain was the hot<br />
topic of <strong>2016</strong>. Blockchain is<br />
named after the way it works.<br />
Each bit of data, which could be<br />
a money transfer or real estate<br />
contract, is encrypted using<br />
blockchain software.<br />
“In Techweek next May we<br />
will be talking about how blockchain<br />
technology can be used to<br />
disrupt and re-imagine education<br />
and health systems. One of<br />
the world’s leading authorities<br />
on Blockchain, New Zealander<br />
Mark Pascall, will host a blockchain<br />
event.<br />
“Blockchain is software that<br />
forms a presumably unhackable<br />
system for transactions. That's<br />
because it is hosted on thousands<br />
of computers around the<br />
world, not just one server. Every<br />
individual system would need to<br />
be broken simultaneously so this<br />
new system provides a novel<br />
new way to conduct safe transactions<br />
without the need of a<br />
middle man,” Mr Muller says.<br />
NZTech, the national representative<br />
group for Kiwi<br />
tech companies, has reached<br />
an important milestone with<br />
substantial expansion in New<br />
Zealand’s fastest growing and<br />
third largest export earner.<br />
NZTech represents more<br />
than 400 organisations in a tech<br />
sector with 100,000 jobs and<br />
growth throughout New Zealand<br />
making up eight percent of the<br />
country’s gross domestic product<br />
(GDP) and contributing over<br />
$6.3 billion in exports.<br />
“Our Techweek goal is to<br />
stimulate an environment where<br />
technology provides important<br />
productivity and economic benefits<br />
for New Zealand.<br />
"Where people explore ways<br />
to harness technology to make<br />
NZTech chief executive<br />
Graeme Muller.<br />
New Zealand a better place for<br />
future generations and to showcase<br />
our success stories to the<br />
world so we are encouraging<br />
communities and companies to<br />
put on events in Techweek via<br />
our expressions of interest page<br />
at Techweek.co.nz,” Mr Muller<br />
says.<br />
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IT BUSINESS SOLUTIONS<br />
WAIKATO BUSINESS NEWS <strong>December</strong> <strong>2016</strong>/<strong>January</strong> <strong>2017</strong> 11<br />
Technologists spice up <strong>Waikato</strong>’s<br />
“Silicon Valley” reputation<br />
Things are hotting up in the <strong>Waikato</strong>’s<br />
information technology sector at a series<br />
of monthly curry nights.<br />
<strong>Waikato</strong> information<br />
technology professionals,<br />
led by<br />
Company-X director David<br />
Hallett, are adding spice to the<br />
region’s reputation as the Silicon<br />
Valley of New Zealand by catching<br />
up over a monthly curry.<br />
It’s an excellent opportunity<br />
for people in the ICT<br />
industry to catch up with<br />
others involved in the same<br />
business as them<br />
<strong>Waikato</strong> information technology<br />
professionals, led by<br />
Company-X director David<br />
Hallett, are adding spice to the<br />
region’s reputation as the Silicon<br />
Valley of New Zealand by catching<br />
up over a monthly curry.<br />
David, as chairman of<br />
the <strong>Waikato</strong> branch of the<br />
Information Technology<br />
Professionals New Zealand<br />
(ITPNZ), hosts the monthly<br />
Thursday Night Curry events<br />
at the Royale Indian Restaurant<br />
in Cameron Rd, Hamilton East.<br />
“It’s a strictly sales spielfree<br />
zone,” said David.<br />
“Although we'd love to hear<br />
how the <strong>Waikato</strong> branch of<br />
the IT Professionals can further<br />
support IT professionals<br />
in the <strong>Waikato</strong>.”<br />
It’s also an ideal event for<br />
keeping up-to-date<br />
on the progress<br />
of the many IT<br />
Professionals projects,<br />
such as the<br />
Hamilton Tech Talk<br />
Unconference held<br />
on November 28.<br />
“An unconference<br />
is a participant-driven<br />
meeting,” David<br />
said. “Chairs are set<br />
in a large circle, and<br />
this is the extent of<br />
the organising work. That was<br />
a chance for IT professionals to<br />
discuss ideas, issues or opportunities<br />
with other participants by<br />
grabbing a marker and writing<br />
their topics and names on a<br />
Post-it note, and sticking it on<br />
the board.”<br />
It took about 10 minutes for<br />
the organisers and participants<br />
to come up with a two-hour<br />
agenda of unconference sessions,<br />
with each one titled, hosted,<br />
and scheduled by somebody<br />
in the group.<br />
CURRY FAVOUR: Company-X director David Hallett, right, chews the fat with business analyst Chris Gardner, left, and developer Arno<br />
van Niekerk, over a curry at the Royale Indian Restaurant.<br />
“IT professionals can just<br />
come along to Thursday Night<br />
Curry and catch up with others<br />
working in IT in the <strong>Waikato</strong><br />
region,” David said.<br />
Regulars include colleagues<br />
from his Wintec House,<br />
Hamilton, based software<br />
specialist firm including fellow<br />
director Jeremy Hughes<br />
and project manager Claire<br />
Sherrington.<br />
Claire said the monthly curry<br />
nights offered great learning<br />
opportunities, whether you were<br />
just starting out in IT or had<br />
years of experience.<br />
“It’s good to talk to IT professionals<br />
working in industries<br />
other than your own, and hear<br />
how technology is an enabler<br />
for those industries,” Claire said.<br />
“I’d love to see more women<br />
in IT joining me for this.”<br />
Technology is used in just<br />
about every industry from local<br />
and central government, healthcare<br />
and transport to agriculture,<br />
manufacturing, security<br />
and sport.<br />
“It’s also good to hear from<br />
those who have just left university<br />
and are just starting out<br />
in the IT world, as well as<br />
those who have enthusiastically<br />
embraced a new job in IT.”<br />
Other regulars include E9<br />
general manager Mehrdad<br />
Behroozi and E9 designer Aida<br />
Khangoli. E9, also based at<br />
Wintec House in Hamilton, is a<br />
graphic design and web development<br />
company that is a sister<br />
business to Company-X.<br />
“It’s an excellent opportunity<br />
for people in the IT industry<br />
to catch up with others involved<br />
in the same business as them, as<br />
well as other branches of the IT<br />
industry,” said Mehrdad, who is<br />
also known as Merv.<br />
“I keep going back because<br />
it gives me an opportunity to<br />
meet other IT professionals<br />
around Hamilton while learning<br />
and sharing knowledge and<br />
information. As cheesy as that<br />
sounds, it's been an incredible<br />
provider of learning for me. It's<br />
priceless.”<br />
Thursday Night Curry happens<br />
on the first Thursday of<br />
every month, except <strong>January</strong>,<br />
at the Royale Indian Restaurant<br />
in Hamilton East at 6.30pm.<br />
Register on the IT<br />
Professionals website at http://<br />
itp.nz/events/waikato or by<br />
emailing info@itp.nz no later<br />
than the day before.<br />
The cost is $20 per head<br />
for an all-you-can-eat curry<br />
dinner, which includes numerous<br />
curries, entrees and naan<br />
bread all served directly to<br />
your table.<br />
We really like solving<br />
problems with software.<br />
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Software can solve your biggest<br />
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Phone: 0800 552 551 Email: info@company-x.co.nz<br />
Visit us online: www.company-x.co.nz
12 WAIKATO BUSINESS NEWS <strong>December</strong> <strong>2016</strong>/<strong>January</strong> <strong>2017</strong><br />
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WAIKATO BUSINESS NEWS <strong>December</strong> <strong>2016</strong>/<strong>January</strong> <strong>2017</strong> 13<br />
Vibrant Garden Place “top<br />
priority” for new centre city boss<br />
Restoring vibrancy to Garden Place is the<br />
first item on the agenda for new Hamilton<br />
Central <strong>Business</strong> Association(HCBA)<br />
general manager Vanessa Williams.<br />
By GEOFF TAYLOR<br />
Vanessa, an experienced<br />
marketer with a wealth<br />
of international experience,<br />
has taken over the role<br />
previously occupied by Sandy<br />
Turner.<br />
She has been in the job just<br />
over a month but is already<br />
focused on one of HCBA’s major<br />
action plans which is revitalising<br />
Garden Place, a public space<br />
that in recent years Hamilton<br />
City Council has constantly tried<br />
to energise.<br />
“There are many opinions<br />
going around about how it can<br />
be a better space and better utilised,”<br />
says Vanessa.<br />
She says it’s too early to talk<br />
physical changes and stresses<br />
the key is to collaborate with the<br />
many other organisations with a<br />
stake in the central city, such as<br />
surrounding businesses, <strong>Waikato</strong><br />
Property Council, <strong>Waikato</strong><br />
Chamber of Commerce and<br />
Hamilton & <strong>Waikato</strong> Tourism.<br />
She’s in the process of putting<br />
together a working group.<br />
“We’ve all got overlapping<br />
areas of interest so it’s right that<br />
we should all have input.”<br />
Her vision for Garden Place<br />
includes getting more families<br />
into the space and more events.<br />
She suggests Garden Place could<br />
capitalise better on events at<br />
locations such as FMG Stadium<br />
<strong>Waikato</strong> or Claudelands Event<br />
New Hamilton Central<br />
<strong>Business</strong> Association<br />
general manager Vanessa<br />
Williams.<br />
Centre as well as the Hamilton<br />
Gardens Festival and the<br />
National Agricultural Fieldays.<br />
She also acknowledges suggestions<br />
that more could be made<br />
of Garden Place’s “garden”<br />
theme and a link with Hamilton<br />
Gardens, while more use of public<br />
art and sculptures “are also in<br />
the mix”.<br />
“There are about 22,000 people<br />
who come into our city each<br />
day and I would love them to<br />
have compelling reasons to call<br />
into Garden Place.”<br />
“It’s the foot traffic that<br />
makes a place.”<br />
Vanessa is Hamilton born<br />
and bred. She attended <strong>Waikato</strong><br />
Diocesan School for Girls and<br />
the University of <strong>Waikato</strong> before<br />
honing her marketing skills in<br />
London, Aberdeen and Brunei.<br />
In between employment she<br />
returned to Hamilton and when<br />
the HCBA job was advertised<br />
earlier this year she didn’t hesitate<br />
to apply for it.<br />
“I genuinely passionately<br />
am interested in Hamilton<br />
city which is the place I’ve<br />
always come back to when I’ve<br />
returned from overseas. I’ve<br />
never thought to go anywhere<br />
else, it’s always been Hamilton.<br />
“I think there’s just so much<br />
the city has to offer and to be a<br />
part of helping it grow was such<br />
a drawcard for me.”<br />
Vanessa says a key attraction<br />
for her in the job was a sense of<br />
how much is happening in the<br />
city already.<br />
“We have a newly elected<br />
council, HBCA has a new<br />
chairman (SkyCity operations<br />
manager, Kevin Flynn), a new<br />
executive committee and a new<br />
general manager. And the CBD<br />
is changing with a number of<br />
new buildings being constructed.<br />
“If you have a look at all<br />
the scaffolding around the city<br />
centre you really do get that<br />
vibe that things are really happening.”<br />
Vanessa says if the city can<br />
enact plans such as the River<br />
Plan and the Central City<br />
Transformation Plan it is on the<br />
cusp of something great. She’s<br />
looking forward to the development<br />
of Victoria On The River<br />
and other elements of the River<br />
Plan.<br />
“We have an amazing natural<br />
resource. There are a lot of cities<br />
that capitalise on that and it’s<br />
great to see we are getting ready<br />
to do something with the river.”<br />
The future or HCBA was<br />
questioned at times over the last<br />
year with suggestions a more<br />
high powered organisation such<br />
as a CBD board might be needed<br />
to make real inroads. But<br />
Vanessa says she has not picked<br />
up any of that sentiment in her<br />
dealings with the other organisations<br />
she works closely with.<br />
“I know there have been<br />
things said in the past but certainly<br />
in the short time I’ve<br />
been here none of that has been<br />
brought to the table.”<br />
Vanessa stresses the need for<br />
Hamiltonians to be ambassadors<br />
for the city and to try to stay in a<br />
positive space.<br />
“There are always things that<br />
people would like to change.<br />
Let’s flip that around and make<br />
that an opportunity.”<br />
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14 WAIKATO BUSINESS NEWS <strong>December</strong> <strong>2016</strong>/<strong>January</strong> <strong>2017</strong><br />
URBAN HOMES<br />
Urban Homes builds on<br />
another successful year<br />
Urban Homes owners Daniel and Bronwyn<br />
Klinkenberg’s mission is simple: “Through<br />
superior quality, customer service and<br />
communication we will treat your project as<br />
our very own masterpiece.”<br />
Urban Homes topped<br />
off a successful<br />
year recently at the<br />
prestigious 26th Registered<br />
Master Builders <strong>2016</strong> House<br />
of the Year Awards being<br />
honoured with the National<br />
GIB Show Home Award.<br />
The Supreme Awards were<br />
announced at a gala dinner<br />
attended by more than 500<br />
guests from the building and<br />
construction industry held<br />
at the Langham Hotel in<br />
Auckland in late November.<br />
Urban Homes’ winning<br />
entry was its Fendaltondesigned<br />
home at St Kilda,<br />
Cambridge.<br />
This meticulously crafted<br />
four-bedroom home enchants<br />
you with its exceptional style<br />
and warmth.<br />
Three living spaces provide<br />
the ultimate in contemporary<br />
living.<br />
The alluring blend of<br />
uniquely New Zealand features<br />
and modern European<br />
design elements creates a<br />
captivating and comfortable<br />
modern retreat.<br />
The rustic feel flows<br />
through the 286 square<br />
metre home, from recycled<br />
Christchurch brick features<br />
and floating cedar ceilings, to<br />
the Euro-style cladding and<br />
big barn doors.<br />
This is country living to<br />
a tee.<br />
The spacious interior<br />
delights with its unrivalled<br />
design and function, and it is<br />
the ultimate home for entertaining<br />
or simply relaxing.<br />
Extensive glazing maximises<br />
solar gain. Fabulous<br />
indoor-outdoor flow keeps<br />
the interior connected with<br />
nature.<br />
Energy-saving innovations<br />
keep running costs<br />
down while treading lightly<br />
on the planet.<br />
The master bedroom is<br />
the pièce de résistance, with<br />
exposed brick and an elegant<br />
ensuite with freestanding<br />
bath.<br />
A chic family bathroom<br />
serves daily life. Built by<br />
multiple award-winning master<br />
builders with a passion for<br />
Continued on page 15<br />
For your business and property<br />
structure advice, call us.<br />
Free initial consultation at the<br />
office or two doors down at the<br />
Good George!<br />
e. steve@auctus.co.nz<br />
m. 027 664 4289 t. 07 974 4813<br />
a. 34a Somerset St, Frankton, Hamilton<br />
AWARD WINNING HOMES FEATURE PREMIUM COOKING APPLIANCES<br />
Talk to our specialist team at Kitchen Things Hamilton, 11 Maui Street, Te Rapa,<br />
Ph: 07 850 9040<br />
VISIT: KITCHENTHINGS.CO.NZ<br />
PROUD TO BE ASSOCIATED WITH<br />
URBAN HOMES.<br />
CONGRATULATIONS ON YOUR AWARD<br />
www.auctus.co.nz<br />
40309<br />
C3042H
URBAN HOMES<br />
WAIKATO BUSINESS NEWS <strong>December</strong> <strong>2016</strong>/<strong>January</strong> <strong>2017</strong> 15<br />
The National GIB Show Home Award comes<br />
on the back of recognition for Urban Homes<br />
received throughout <strong>2016</strong> including:<br />
<strong>2016</strong> <strong>Waikato</strong> Registered Master Builders<br />
House of the Year Awards:<br />
Gold award, category winner – GIB Show home<br />
Gold award, bathroom excellence award – New Home $650-$1m<br />
<strong>2016</strong> Westpac <strong>Waikato</strong> <strong>Business</strong> Awards Finalist<br />
Service Excellence Award<br />
<strong>Business</strong> Growth Award<br />
Marketing Award<br />
From page 14<br />
perfection, this well-designed<br />
masterpiece of modern living<br />
is a house you will love to<br />
live in.<br />
Urban Homes’ mission is<br />
developed around delivering<br />
quality in all areas, and they<br />
have put solid processes in<br />
place to make sure they can<br />
maintain consistent exceptional<br />
quality at all times and<br />
deliver results. They recently<br />
developed their unique Urban<br />
Quality Standard (UQS) quality<br />
control system to ensure<br />
that they effectively manage<br />
each build very well with a<br />
guaranteed highest possible<br />
quality finish.<br />
This is vital to Urban<br />
Homes’ future long-term success<br />
as it enables the company<br />
to deliver ‘WOW’ in<br />
all areas. For Urban Homes,<br />
quality is about delivering<br />
a consistently high level of<br />
product year after year. Their<br />
ability to do that was proven<br />
again this year, being honoured<br />
with such recognition<br />
and awards.<br />
Daniel says: “The attribute<br />
I am most proud of at<br />
Urban Homes is our exceptional<br />
team culture. This is<br />
something we have been very<br />
intentional about creating.<br />
We are extremely grateful to<br />
have such an amazing team<br />
of very talented staff who<br />
have bought into our company<br />
vision. We want to be<br />
known as a company that not<br />
only delivers an exceptional<br />
Continued on page 16<br />
congratulate Urban Homes on the success of the St Kilda showhome<br />
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16 WAIKATO BUSINESS NEWS <strong>December</strong> <strong>2016</strong>/<strong>January</strong> <strong>2017</strong><br />
URBAN HOMES<br />
Urban Homes<br />
builds on another<br />
successful year<br />
From page 15<br />
product, but is professional,<br />
friendly, generous and fun. I<br />
can honestly say we deliver<br />
on all fronts.”<br />
Urban Homes prides<br />
themselves on delivering the<br />
very highest level of communication.<br />
They make a<br />
point of determining exactly<br />
what each client’s expectations<br />
are very early on in the<br />
sales process. Their extensive<br />
design brief process has been<br />
designed to enable them to<br />
understand what is important<br />
to each individual before they<br />
get started. This is underwritten<br />
by Urban Homes’ strong<br />
emphasis on listening to their<br />
customers. Developing an<br />
open line of communication<br />
as early as possible helps<br />
them build a level of trust<br />
with their customers and enables<br />
them to feel more comfortable<br />
to provide them with<br />
honest feedback on design.<br />
This, in turn, helps Urban<br />
Homes to deliver a home<br />
design that meets the customer’s<br />
brief.<br />
Proud to support<br />
Urban Homes<br />
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WAIKATO BUSINESS NEWS <strong>December</strong> <strong>2016</strong>/<strong>January</strong> <strong>2017</strong> 17<br />
Discretionary bonuses and annual leave<br />
For some lucky employees, the festive<br />
season means not only summer holidays<br />
but the prospect of a Christmas bonus as<br />
well.<br />
While holidays are<br />
much anticipated<br />
by the average<br />
employee, they can cause<br />
quite a headache for payroll,<br />
particularly when calculating<br />
annual leave.<br />
One of the most confusing<br />
issues that arises is whether<br />
bonuses should be included<br />
in gross earnings when calculating<br />
holiday pay based<br />
on average weekly earnings<br />
over the past 12 months. The<br />
answer largely depends on<br />
whether the bonus is discretionary.<br />
Under the Holidays<br />
Act 2003 discretionary payments<br />
are excluded from<br />
gross earnings for the purposes<br />
of calculating holiday pay.<br />
The problem is, the Act<br />
does not contain a definition<br />
of ‘discretionary payments’,<br />
Response to Founders<br />
Theatre crisis recognised<br />
H3 scooped two top<br />
accolades in the<br />
<strong>2016</strong> Entertainment<br />
Venues Association of New<br />
Zealand (EVANZ) Awards<br />
at Claudelands Arena on<br />
<strong>December</strong> 6.<br />
The group received<br />
the iTicket Excellence in<br />
Innovation Award for the smart<br />
thinking, effort and care taken<br />
to relocate Founders Theatre<br />
events to other venues, predominately<br />
Claudelands, following<br />
the theatre’s closure<br />
in March.<br />
As well as managing scheduling,<br />
communication and client<br />
relationships, the H3 team<br />
also came up with creative<br />
solutions to present the theatre<br />
events in the alterative venues<br />
in ways that best replicated the<br />
surroundings and acoustics of<br />
a traditional theatre.<br />
H3 technical services<br />
manager Sven Ladewig was<br />
also named as the Simpson<br />
Grierson Operations Manager<br />
of the Year.<br />
The award recognised<br />
Sven’s depth of expertise and<br />
experience, attitude to the role<br />
and approach to building and<br />
nurturing his specialist team,<br />
as well as the pivotal role he<br />
played in achieving the production<br />
requirements of relocated<br />
Founders Theatre events<br />
in alternative venues.<br />
H3 executive director Sean<br />
Murray says the awards are<br />
great recognition for the team.<br />
“The EVANZ Awards are<br />
always hotly contested so to<br />
receive these two top awards<br />
from our industry peers is an<br />
outstanding achievement for<br />
H3.<br />
“The relocation of<br />
Founders Theatre events earlier<br />
this year was a challenging<br />
time but I am immensely<br />
proud of the way our team<br />
approached this with a great<br />
deal of care, consideration and<br />
smart thinking to achieve the<br />
best results possible for our<br />
clients and event-goers,” says<br />
Mr Murray.<br />
“The role that Sven played<br />
in the relocation of Founders<br />
Theatre events, and his level<br />
of skill and professionalism in<br />
general, is exceptional, so for<br />
him to be named Operations<br />
Manager of the Year reinforces<br />
what we already knew –<br />
that he really is an outstanding<br />
leader in the industry.”<br />
H3 was also shortlisted<br />
in two other <strong>2016</strong> EVANZ<br />
Award categories – Chad<br />
Hooker (director of operations<br />
and major events) was<br />
a finalist for Ticketek Venue<br />
Executive of the Year, while<br />
Dawn Stewart (business<br />
development executive) was<br />
a finalist for the Priava Rising<br />
Star Award.<br />
The annual EVANZ<br />
Awards recognise talent and<br />
dedication within the country’s<br />
events, entertainment and<br />
venue industries.<br />
This is the second year in a<br />
row that H3 has been awarded<br />
the EVANZ Excellence<br />
in Innovation Award, after<br />
receiving it last year for<br />
its ‘<strong>Business</strong> Systems and<br />
Processes Transformation<br />
Project’.<br />
In 2014 Claudelands was<br />
named EVANZ’s Large Venue<br />
of the Year and Supreme<br />
Venue of the Year.<br />
H3 is a unit of Hamilton<br />
City Council responsible<br />
for overseeing the management<br />
of Claudelands, FMG<br />
Stadium <strong>Waikato</strong>, Seddon<br />
Park, Founders Theatre and<br />
The Grandstand.<br />
and employers may find that<br />
the definition of ‘discretionary’<br />
is considerably different<br />
from what they understand<br />
the term to mean in<br />
everyday English. In general,<br />
employers must look<br />
to cases in the Employment<br />
Relations Authority and the<br />
Employment Court to understand<br />
the rules around categorising<br />
a bonus as discretionary.<br />
The important factor<br />
to consider when deciding<br />
whether a bonus is discretionary<br />
or not is to ascertain if the<br />
bonus forms part of the terms<br />
and conditions of employment<br />
or whether it is merely<br />
a payment that an employer<br />
makes where no obligation<br />
exists to pay it. An example<br />
of the latter would be where<br />
an employer spontaneously<br />
decides to give an employee<br />
a one-off reward for landing<br />
a big client or for coming in<br />
under budget on a project.<br />
Where an employee<br />
receives a bonus, which<br />
is included as part of their<br />
remuneration package or<br />
one that is tied to a performance<br />
target, it is unlikely<br />
to be deemed a discretionary<br />
bonus even if the amount of<br />
the bonus varies from year<br />
to year and this variation in<br />
amount is said to be decided<br />
at the sole discretion of<br />
the employer. In such cases,<br />
payment of the bonus itself is<br />
not discretionary, as the discretion<br />
merely attaches to the<br />
amount to be paid rather than<br />
whether or not it will be paid.<br />
In a 2014 Employment<br />
Court case, Howell v MSG<br />
Investments Limited, Mr<br />
Howell was to receive an<br />
incentive bonus on the conclusion<br />
of his employment,<br />
the value of which would be<br />
calculated 30 days following<br />
termination. In this case, the<br />
EMPLOYMENT LAW<br />
> BY ERIN BURKE<br />
Employment lawyer and director at Practica Legal<br />
Email: erin@practicalegal.co.nz phone: 027 459 3375<br />
bonus was not discretionary<br />
and amounted to $3.2 million.<br />
As it was calculated and paid<br />
after termination, the employer<br />
claimed it should not be<br />
included in the calculation<br />
for annual leave, usually paid<br />
in an employee’s final pay.<br />
The Court did not accept the<br />
employer’s position and held<br />
that the bonus formed part<br />
of the terms and conditions<br />
of employment, regardless<br />
of when it was calculated<br />
and when it was paid. At 8<br />
percent, this amounted to a<br />
whopping $256,000 that the<br />
employer was ordered to pay<br />
in holiday pay.<br />
Another factor to consider<br />
is that discretion needs to<br />
be exercised in a fair and<br />
reasonable manner, not arbitrarily.<br />
In a 2015 Authority<br />
decision, Walker v Vulcan<br />
Steel Limited, the employer<br />
used a range of criteria to<br />
decide whether each employee<br />
received an annual profit<br />
share bonus. The criteria<br />
included attendance/time<br />
keeping, work productivity,<br />
attitude, customer service<br />
and being health and safety<br />
conscious. Mr Walker was<br />
denied his annual bonus due<br />
to alleged failings during the<br />
year of some of the criteria.<br />
However, the employer failed<br />
to inform Mr Walker that<br />
his ongoing conduct would<br />
result in the loss of his bonus<br />
and therefore, denied him<br />
the opportunity to improve.<br />
The Authority held that this<br />
caused Mr Walker to be<br />
unjustifiably disadvantaged<br />
and Vulcan Steel was ordered<br />
to pay Mr Walker a $3000<br />
bonus, which was approximately<br />
75 percent of the full<br />
bonus.<br />
Unlike the 90-day time<br />
limit for raising personal<br />
grievances, claims for underpayment<br />
of annual leave<br />
under the Holidays Act can<br />
be raised going back six years<br />
so any miscalculation could<br />
prove costly.<br />
It is highly recommended<br />
that employers check their<br />
employees’ employment<br />
agreements in relation to<br />
bonuses before calculating<br />
holiday pay, ascertain whether<br />
or not a bonus is a discretionary<br />
payment and seek<br />
legal advice if further clarity<br />
is needed.<br />
Practica Legal would like<br />
to wish <strong>Waikato</strong> <strong>Business</strong><br />
<strong>News</strong> readers a happy and<br />
safe holiday season.<br />
H3’s response to moving events away from Founders<br />
Theatre following its closure has seen it receive an award.<br />
Tatua appoints new CEO<br />
The Tatua Co-operative<br />
Dairy Company Ltd<br />
has announced the<br />
appointment of Brendhan<br />
Greaney to the position of<br />
Tatua chief executive officer.<br />
Chairman Stephen Allen<br />
announced Mr Greaney’s<br />
appointment at Tatua’s AGM<br />
on <strong>December</strong> 8.<br />
“Brendhan Greaney’s<br />
appointment is with immediate<br />
effect with the simultaneous<br />
retirement of previous<br />
and highly respected<br />
chief executive officer, Paul<br />
McGilvary.”<br />
Mr Greaney is an experienced<br />
senior executive with<br />
extensive dairy industry<br />
experience. He steps up from<br />
his current position of general<br />
manager operations with<br />
Tatua which he has held for<br />
six and a half years.<br />
Brendhan’s previous<br />
career was with Fonterra<br />
where he held various roles,<br />
including regional operations<br />
and regional business roles.<br />
He brings deep manufacturing<br />
and operations leadership<br />
experience within the<br />
dairy industry across a range<br />
of product areas.<br />
Brendhan will be Tatua’s<br />
ninth CEO, or equivalent<br />
leader, in its 102 year history.<br />
“Tatua is a family-orientated<br />
New Zealand company<br />
with roots in the local<br />
community, yet with global<br />
opportunities,” said Mr Allen.<br />
“A seamless transition of<br />
leadership will provide confidence<br />
and stability for our<br />
customers, our staff and our<br />
shareholder families”.
18 WAIKATO BUSINESS NEWS <strong>December</strong> <strong>2016</strong>/<strong>January</strong> <strong>2017</strong><br />
MITRE 10 MEGA RUAKURA<br />
RUAKURA<br />
Mitre10 MEGA Ruakura<br />
by Terry<br />
& Lynne<br />
NEW STORE NOW OPEN<br />
41 Ruakura Road, Hamilton East, Phone: 850 8700
MITRE 10 MEGA RUAKURA<br />
19<br />
NEW Mitre 10 MEGA<br />
brings DIY and trade<br />
supplies to the eastside<br />
Tradies and DIY enthusiasts east of the<br />
<strong>Waikato</strong> river can gear up for summer<br />
projects thanks to the long-awaited<br />
opening of Mitre 10 MEGA Ruakura.<br />
to our communities,” says<br />
Lynne.<br />
“As owner/operators who<br />
live and work in Hamilton it<br />
means a lot to be able to create<br />
jobs and put money back into<br />
the local economy.”<br />
By GEOFF TAYLOR<br />
Located on the corner<br />
of Ruakura Road<br />
and Wairere Drive,<br />
Hamilton’s newest Mitre 10<br />
MEGA is well located to service<br />
the south-east Hamilton<br />
market – saving customers<br />
time and transport costs.<br />
Store owner/operators,<br />
Terry and Lynne Wilson have<br />
been eager to complete this<br />
four-year project for their<br />
south-east Hamilton-based<br />
customers, who previously<br />
had to make the journey to<br />
the Wilson’s other Mitre 10<br />
MEGA store at The Base, Te<br />
Rapa.<br />
“We’ve had a lot of feedback<br />
from our south-east<br />
Hamilton-based trade and DIY<br />
customers saying that they<br />
cannot wait to get a closer<br />
store – even a few handwritten<br />
letters from dedicated DIYers<br />
who are rapt with the location,”<br />
says Terry.<br />
“The new store will operate<br />
as a satellite of our Te<br />
Rapa store – offering the same<br />
range and store features and<br />
allowing our trade customers<br />
to use one account across both<br />
stores.”<br />
The opening has created 70<br />
new jobs across both Mitre 10<br />
MEGA stores, not including<br />
the fixed term team members<br />
brought on to help out with<br />
setting up Mitre 10 MEGA<br />
Ruakura.<br />
“We’re proud to be part of<br />
a New Zealand-owned co-op<br />
that emphasises giving back<br />
Quite early on we<br />
recognised that<br />
Mitre 10 MEGA<br />
was extraordinarily<br />
under-represented in<br />
Hamilton<br />
The Mitre 10 MEGA<br />
Ruakura store is a significant<br />
addition on the east side of the<br />
river, encompassing almost<br />
8000 square metres of retail<br />
space, garden area, drive-thru,<br />
trade yard and trade supply<br />
bulk bins, and a Columbus<br />
Café. The store has been<br />
designed with sustainability<br />
and efficiency in mind,<br />
including new wireless mobile<br />
devices that will enable team<br />
members to be more productive<br />
and responsive to customers’<br />
requests.<br />
“Whether they’re in the<br />
garden area, the drive-thru,<br />
trade yard or anywhere else in<br />
the store, our team members<br />
will be able to check store<br />
location and availability on the<br />
spot, as well as process orders<br />
without the need for paper,<br />
which allows them to deliver<br />
a more efficient service to our<br />
customers,” says Terry.<br />
Mitre 10 MEGA Ruakura<br />
officially opened to the public<br />
at 7am on <strong>December</strong> 9. The<br />
store celebrated the opening in<br />
its first weekend with a charity<br />
sausage sizzle, activities for<br />
the kids and plenty of in-store<br />
specials.<br />
Terry and Lynne Wilson perform the ceremonial cutting of the wood to open the store.<br />
starting to appear around the<br />
country, Terry, with decades of<br />
experience in retail, was determined<br />
to be involved with a<br />
bigger store.<br />
The couple came to<br />
Hamilton to start planning<br />
for the city’s first Mitre 10<br />
MEGA which would ultimately<br />
open at The Base in 2007.<br />
They were adventurous times<br />
as Terry and Lynne vividly<br />
recall driving construction<br />
of the store from an on-site<br />
Portacom and the incredible<br />
task of ordering the store’s<br />
first inventory – a mere 45,000<br />
items.<br />
Terry and Lynne have<br />
worked hard to establish the<br />
store and have built up a burgeoning<br />
retail business, supplemented<br />
alongside by a successful<br />
trade operation.<br />
Terry says being locally<br />
owned and operated gives<br />
Mitre 10 MEGA stores an<br />
advantage that no corporate<br />
can replicate.<br />
“On average we have a<br />
much higher level of customer<br />
engagement and customer<br />
satisfaction. You can do whatever<br />
you like with price, what<br />
people actually respond to is<br />
value. Part of value is price,<br />
part is quality and part is customer<br />
service and customer<br />
engagement and we won’t be<br />
beaten on that.”<br />
For Terry and Lynne, being<br />
local operators is also about<br />
ensuring that they are always<br />
available and visible on-site,<br />
although Terry is more office<br />
bound these days, and Lynne<br />
is trying to retire. “We want<br />
people to know we are human,<br />
we are part of the team. We<br />
are ordinary people who have<br />
lunch in the tea room and<br />
serve customers if we happen<br />
to be on the floor.”<br />
A perfect site in Ruakura<br />
From an early stage, Terry<br />
and Lynne were eyeing the<br />
Continued on page 20<br />
Hamilton’s Mitre 10<br />
MEGAs – a family story<br />
Bathroom Showroom.<br />
Terry and Lynne Wilson<br />
started out their Mitre 10 journey<br />
in 2004 when they purchased<br />
a store in Glen Innes,<br />
Auckland, employing 11 staff.<br />
But with Mitre 10 MEGAs<br />
Outdoor furniture display.<br />
MODERN<br />
construction ltd<br />
GENERAL & STRUCTURAL ENGINEERS BUILDING CONTRACTORS<br />
C8963H<br />
Modern Construction are proud to be<br />
associated with Foster Construction<br />
and Mitre 10 Mega Ruakura<br />
Multi storey • Design and build<br />
Warehouses • Factories<br />
Commercial structural steel<br />
Ph 07 846 1995 • 45B Duke Street, Hamilton<br />
PO Box 8018, Hamilton • www.modernconstruction.co.nz<br />
Proud to be associated with Mitre 10 Mega Ruakura<br />
Congratulations to Terry and Lynne on the opening<br />
Level 4, 18 London Street | PO Box 9041 | Hamilton 3240<br />
Ph +64 7 838 0144 | Fax +64 7 839 0431 | www.bbo.co.nz<br />
J1837A
20 WAIKATO BUSINESS NEWS <strong>December</strong> <strong>2016</strong>/<strong>January</strong> <strong>2017</strong><br />
MITRE 10 MEGA RUAKURA<br />
NEW Mitre 10 MEGA<br />
brings DIY and trade<br />
supplies to the eastside<br />
From page 19<br />
possibility of another MEGA<br />
store in Hamilton.<br />
“Quite early on we recognised<br />
that Mitre 10 MEGA<br />
was extraordinarily under-represented<br />
in Hamilton,” says<br />
Terry.<br />
“The Base store was a really<br />
good start but right from<br />
the early days we saw the<br />
need to cater for a whole lot of<br />
people that lived in the south<br />
and east.”<br />
About four years ago, Terry<br />
scouted what he believed was<br />
the perfect site on the corner<br />
of Wairere Drive and Ruakura<br />
Road and a key was negotiating<br />
with Hamilton City<br />
Council to develop an access<br />
to the site off Wairere Drive.<br />
As construction began on<br />
the site and Mitre 10 MEGA’s<br />
trademark orange colours<br />
appeared, Terry and Lynne<br />
were struck by the positive<br />
reactions from nearby residents.<br />
“We kept on hearing from<br />
people in the community who<br />
would say they couldn’t wait<br />
for us to open,” says Lynne.<br />
Many people also jumped<br />
at the opportunity to work<br />
New Zealand’s largest most<br />
respected national supplier of<br />
Concrete Products<br />
Certified Concrete • Masonry • Paving • Retaining Walls<br />
Floors • Veneer Walls<br />
closer to their homes. This<br />
included <strong>Waikato</strong> University<br />
students who were able to take<br />
advantage of the location.<br />
The Ruakura site gives<br />
superb visibility and profile<br />
and a link to the older, more<br />
established part of the city in<br />
the east.<br />
“It’s an older part of the<br />
town,” says Terry. “It’s a bit<br />
like Grey Lynn or Mt Roskill<br />
where there are lovely solid<br />
old houses, many of which<br />
are being renovated. We love<br />
nothing more than driving<br />
around and seeing where a<br />
young couple has bought a<br />
house, done it up and got the<br />
garden looking lovely.<br />
“That’s why Mitre 10<br />
MEGA needed to be here,<br />
that’s why this is the right<br />
spot.”<br />
Construction “smooth<br />
sailing”<br />
Kitchen and home heating.<br />
Garden Centre.<br />
www.firth.co.nz<br />
0800 800 576 • 07 849 4879<br />
795 Te Rapa Road<br />
Hamilton, 3200<br />
Congratulations Terry and Lynn.<br />
Proud to have wired the new<br />
Ruakura Mega Mitre 10.<br />
172 Ellis St, Hamilton<br />
P 07 847 9428 M 027 495 0284<br />
E lyndon.jones@xtra.co.nz<br />
13464<br />
Terry says construction<br />
of Mitre 10 MEGA Ruakura<br />
has been “remarkably smooth<br />
sailing” and he pays tribute<br />
to the construction companies<br />
involved.<br />
“I cannot speak highly<br />
enough of Foster Construction<br />
as a company and their young<br />
project manager Fraser Bell<br />
who has been outstanding.”<br />
He says Civil Construction<br />
Services Ltd has also bent over<br />
backwards to accommodate<br />
the Mitre 10 MEGA team.<br />
With construction nearing<br />
completion, Terry and Lynne<br />
were hands on as they advertised<br />
for a Set Up team for the<br />
mammoth job of fitting out<br />
the new store. They received<br />
300 applications and hired 65<br />
people. The first set up staff<br />
began on October 3.<br />
Terry and Lynne are<br />
thrilled with the way the team<br />
has gelled and that they have<br />
been able to offer two thirds<br />
of the team full time positions<br />
at Mitre 10 MEGA Ruakura.<br />
In all, 65 staff will work<br />
at the Ruakura store and 156<br />
at Mitre 10 MEGA The Base,<br />
with more still to come.<br />
Terry and Lynne are very<br />
appreciative of the way the<br />
building contractors and<br />
tradespeople have accommodated<br />
members of the Set Up<br />
team.<br />
“They were very cooperative<br />
and just accommodated<br />
us and the Set Up people being<br />
on site. We just worked around<br />
each other. They’re been fantastic<br />
to work with and there<br />
hasn’t been any tension or<br />
stress around at all.”<br />
Terry and Lynne ensured<br />
an experienced, passionate<br />
and professional team greeted<br />
DIYers and tradespeople<br />
from day one of the opening<br />
of their second MEGA store.<br />
They brought across 18 team<br />
members from The Base store<br />
to work at Mitre 10 MEGA<br />
Ruakura on a permanent basis.<br />
“Every department here<br />
has at least one person from<br />
The Base store,” says Lynne.<br />
“It’s a very broad business<br />
requiring a wide knowledge.<br />
We’ve made sure that in every<br />
department there is at least<br />
one experienced person who<br />
knows the systems intimately<br />
and has wide product knowledge.”<br />
Mitre 10 MEGA Ruakura’s<br />
exciting new journey has<br />
begun and Terry says he and<br />
Lynne are looking forward to<br />
the store becoming part of the<br />
community.<br />
“We’ve had great support<br />
from customers at our Te<br />
Rapa store and we’re looking<br />
forward to providing the<br />
same service for South-East<br />
Hamilton, supporting both<br />
DIYers and tradies.”<br />
J2645A<br />
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products and superior service to provide<br />
premium, custom made window and<br />
door systems for all your joinery needs.<br />
It is a privilege to be associated with<br />
Mitre 10 and their impressive new build.<br />
C7651H<br />
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Aluminium Windows & Doors<br />
Commercial & Residential<br />
Manufacture & Installation<br />
C7651H<br />
Columbus Café.
WAIKATO BUSINESS NEWS <strong>December</strong> <strong>2016</strong>/<strong>January</strong> <strong>2017</strong> 21<br />
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22 WAIKATO BUSINESS NEWS <strong>December</strong> <strong>2016</strong>/<strong>January</strong> <strong>2017</strong><br />
Annie Dobinson<br />
bringing<br />
INDUSTRIAL TEMP CONSULTANT<br />
Annie began her career recruitment in 2009. Originally from<br />
Australia, she has worked in the<br />
design<br />
industry both there and in the UK<br />
recruiting across a broad range<br />
of industries - her specialty being<br />
temporary industrial and hospitality<br />
to<br />
recruitment. Annie<br />
life...<br />
prides herself on<br />
a quick turnaround from job order<br />
placement, and providing her<br />
clients with quality candidates.<br />
In September, Asset Welcomed<br />
Annie Dobinson to the Team<br />
Our superior market knowledge<br />
and relationships help us deliver<br />
you exceptional results<br />
We are a passionate and dedicated team of recruitment professionals who<br />
have a strong commitment to delivering you outstanding results.<br />
What can we do for you?<br />
We off er you a diverse and comprehensive range of recruitment services.<br />
What sets us apart?<br />
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You save time, money and avoid stress<br />
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FROM BUSINESS TO BUSINESS <strong>2016</strong><br />
business, quickly and effi ciently. You avoid the headache of sifting through<br />
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...and another iconic<br />
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Downey Construction, <strong>Waikato</strong>’s design & build<br />
specialists Admark Visual would like Imaging to congratulate<br />
Chris & Clinton Phone the 07 opening 846 0646 of their fantastic<br />
new NOSH Food Market.<br />
279 Kahikatea Drive, Hamilton<br />
www.admarkprint.co.nz<br />
Temporary | Permanent | Executive | Industrial<br />
07 839 3685 | www.assetrec.co.nz<br />
Asset Recruitment<br />
KPMG Centre | Level 10<br />
85 Alexandra Street | Hamilton<br />
07 839 3685 | www.assetrec.co.nz<br />
Chiefs<br />
Phone: 0800 4CHIEFS<br />
www.chiefs.co.nz<br />
Downey Construction Ltd<br />
Ph 07 849 7502<br />
54 Church Road, Hamilton<br />
info@downey.co.nz<br />
Eves<br />
Phone 07 834 9570<br />
Mobile 027 801 9962<br />
greg.petrin@eves.co.nz<br />
www.eves.co.nz<br />
Fitness Journal<br />
Phone 07 838 1333<br />
12 Mill Street, Hamilton<br />
www.fitnessjournal.co.nz<br />
PO Box 1210 | 07 849 7502 | info@downey.co.nz<br />
Hamilton Airport<br />
Ph +64 07 848 9027<br />
Airport Road, R D 2 Hamilton<br />
www.hamiltonairport.co.nz<br />
Hobbiton Movie Set<br />
Phone 07 888 1505<br />
501 Bucklands Road, Hinuera, Matamata<br />
www.hobbitontours.com<br />
<strong>Waikato</strong> Kindergarten Association<br />
Phone 0800 CHILDREN (244 537)<br />
291 Grey Street, Hamilton<br />
www.kindergarten.org.nz<br />
LIQUIDATE IT<br />
Corporate undertakers<br />
Company liquidations and restructures<br />
Liquidate It<br />
Ph 021 057 7198<br />
www.liquidateit.co.nz<br />
Heather Whyte - Lugtons<br />
Ph 027 239 2751<br />
Cnr River Road & Donny Ave<br />
Hamilton 3210<br />
lugtons.co.nz<br />
Kerry Hopper –Lugtons<br />
Phone 07 838 5870<br />
Mobile 021 984173<br />
Kerry.hopper@lugtons.co.nz<br />
www.lugtons.co.nz<br />
www.kerryhopper.nz
WAIKATO BUSINESS NEWS <strong>December</strong> <strong>2016</strong>/<strong>January</strong> <strong>2017</strong> 23<br />
Wishing you a<br />
happy and healthy holiday<br />
from your local experts<br />
Prāctica Legal<br />
Fairview Mazda<br />
Phone 849 9838<br />
473 Te Rapa Road, Hamilton<br />
www.fairviews.co.nz<br />
Metro by Hoyts<br />
12 Ward Street, Hamilton<br />
07 850 3610<br />
www.hoyts.co.nz<br />
Practica Legal<br />
Phone: 027 459 3375<br />
info@practicalegal.co.nz<br />
www.practicalegal.co.nz<br />
C5110H<br />
‘Presentation of your business<br />
is our business’<br />
Vogue Drycleaners Frankton<br />
92 Kent Street (Cnr Hall St), Hamilton<br />
Property Services Unlimited<br />
Phone 07 847 2737<br />
7B Sloper Avenue, Hamilton<br />
www.psu.co.nz<br />
SPX Flow<br />
Phone 0800 500 278<br />
2 Kaimiro Street, Pukete, Hamilton<br />
www.spxflow.com<br />
Vogue Drycleaners City<br />
Cnr, Victoria & Knox Streets, Hamilton<br />
Phone: 07 847 7181<br />
www.voguedrycleaners.co.nz<br />
C9210H<br />
<strong>Business</strong> <strong>News</strong><br />
The team at <strong>Waikato</strong> <strong>Business</strong><br />
<strong>News</strong> wishes you all a safe and<br />
happy festive season.<br />
<strong>Waikato</strong> <strong>Business</strong> <strong>News</strong> offices<br />
will be closed from:<br />
Friday, <strong>December</strong> 23, <strong>2016</strong><br />
until Monday, <strong>January</strong> 9, <strong>2017</strong><br />
For urgent<br />
inquiries please call<br />
Alan Neben<br />
021 733 536
24 WAIKATO BUSINESS NEWS <strong>December</strong> <strong>2016</strong>/<strong>January</strong> <strong>2017</strong><br />
Changes to trust<br />
Trusts are a popular way of protecting<br />
property and managing assets in New<br />
Zealand. While there is no conclusive way<br />
of measuring the exact number of trusts<br />
in New Zealand, estimates put the figure<br />
somewhere between 300,000 and 500,000.<br />
One of the main driving<br />
forces behind the popularity<br />
of trust use in<br />
New Zealand is likely to be the<br />
ease of trust administration and<br />
asset management and protection<br />
benefits, particularly when<br />
compared with other jurisdictions.<br />
The rules governing New<br />
Zealand trusts have been stable<br />
for many years, predominantly<br />
governed by the Trustee Act<br />
1956, however this is set to<br />
change. The legal framework<br />
for trusts has recently been<br />
subject to an in-depth review<br />
by the Law Commission and a<br />
draft bill is currently undergoing<br />
a consultation process, after<br />
which it is expected to be introduced<br />
to Parliament in <strong>2017</strong>.<br />
The existing Trustee Act has<br />
been criticised for being outdated<br />
and unclear with regard<br />
to the precise duties of trustees,<br />
giving scope for the mismanagement<br />
of trusts and with<br />
no easy legal redress for beneficiaries.<br />
There has therefore<br />
been pressure for modernised<br />
legislation that clearly outlines<br />
key trust principles so that they<br />
can be easily understood and<br />
applied.<br />
The draft bill seeks to clarify<br />
the core concepts encompassing<br />
trusts, which will result in<br />
a more useful piece of legislation<br />
that can be applied to<br />
fix practical problems and<br />
reduce the costs associated with<br />
trust administration. This will<br />
effectively impose ‘minimum<br />
standards’ for the governance<br />
of trusts so that trustees and<br />
beneficiaries are clear on their<br />
precise obligations and duties.<br />
The draft Bill features seven<br />
key proposed reforms. They<br />
vary in nature from clarifying<br />
the key features of a trust, to<br />
detailing the duties and powers<br />
of trustees, and preserving the<br />
Court’s position and powers.<br />
In terms of clarifying trustees’<br />
duties, the draft bill places<br />
five mandatory obligations on<br />
trustees, being the requirement<br />
to:<br />
• know the terms of the trust,<br />
• act in accordance with the<br />
terms of that trust,<br />
• act honestly and in good<br />
faith,<br />
• hold or deal with the trust<br />
property for the benefit of<br />
either the beneficiaries or the<br />
permitted purpose, and<br />
• exercise the powers of a trustee<br />
for proper purpose.<br />
In addition to the mandatory<br />
duties there are a further eleven<br />
default duties which can be<br />
modified and excluded by the<br />
terms of individual trusts, which<br />
cover areas such as; a general<br />
duty of care, duties relating to<br />
investing prudently, avoiding<br />
conflicts of interest, keeping<br />
proper accounts, acting unanimously,<br />
and for no reward.<br />
The legalisation of these<br />
duties will provide protection<br />
to beneficiaries that assets held<br />
within trusts will be dealt with<br />
in their best interests, and give<br />
them legal remedies if trustees<br />
fail to meet these standards.<br />
Beneficiaries will have the<br />
power to apply to the court to<br />
have a trustee decision reviewed<br />
if there are reasonable grounds<br />
that a trustee acted unlawfully.<br />
Courts will also be granted a<br />
new power to remove trustees<br />
who are convicted of a dishonesty<br />
offence.<br />
As well as provisions which<br />
seek to make trusts more<br />
straightforward to understand,<br />
the draft bill includes additional<br />
provisions which are lacking<br />
from the existing act, covering<br />
the wind up of trusts, along with<br />
more options for the removal<br />
and appointment of trustees.<br />
These changes have been<br />
designed to simplify the windup<br />
process and provide greater<br />
flexibility and accountability<br />
to beneficiaries. Furthermore,<br />
when a company is acting as<br />
a trustee of a trust, it will now<br />
be required to clearly describe<br />
its trustee status in all communications<br />
eg. "X Ltd acting as<br />
trustee for Y trust", in a move to<br />
improve transparency.<br />
With these new provisions<br />
in mind, it is notable that there<br />
are no direct changes proposed<br />
to the tax treatment of trusts.<br />
However there is much more<br />
focus on trusts from a tax perspective<br />
following the recent<br />
“Panama Papers” scandal and<br />
the alleged misuse of NZ foreign<br />
trusts, and this has resulted<br />
in a Government led investigation<br />
into whether existing disclosure<br />
rules are adequate.<br />
The Government is beefing<br />
up the requirements for foreign<br />
trusts in three key areas; registration,<br />
disclosure, and annual<br />
filing. The proposed changes<br />
will require all foreign trusts to<br />
formally register with the IRD<br />
and be subject to an increased<br />
number of disclosure requirements.<br />
Further changes introduce<br />
sanctions for non-compliance<br />
with the new rules, resulting<br />
in foreign trusts losing their<br />
TAXATION AND THE LAW<br />
> BY GRANT NEAGLE<br />
Grant Neagle is a PwC director based in the <strong>Waikato</strong> office.<br />
Email: grant.t.neagle@nz.pwc.com<br />
exemption from New Zealand<br />
tax.<br />
Combined with the updated<br />
Trusts Bill, trusts are therefore<br />
very much under scrutiny at the<br />
moment. Despite that scrutiny, it<br />
would appear that these changes<br />
may not have much practical<br />
effect for those who use trusts<br />
for their intended purpose.<br />
As trustees will have more<br />
clearly defined duties and obligations,<br />
it will be important for<br />
all trustees to understand the<br />
new law, and their individual<br />
trust deeds, to ensure they<br />
discharge their duties with the<br />
appropriate standard of skill<br />
and care. However it is hoped<br />
that the majority of trustees are<br />
already acting with the due care<br />
and attention that the new rules<br />
seek to impose as a minimum<br />
standard.<br />
Arguably, the simplification<br />
of the guiding legislation may<br />
lead to a further increase in the<br />
popularity of trusts. If this is<br />
the case, it remains to be seen<br />
whether this could ultimately<br />
lead to ongoing scrutiny and<br />
ultimately a further review of<br />
the tax treatment of trusts. But<br />
for now, their key benefits will<br />
continue to stand.<br />
The comments in this article<br />
of a general nature and should<br />
not be relied on for specific<br />
cases. Taxpayers should seek<br />
specific advice.<br />
Dental On Mahoe is delighted to<br />
introduce Tanvi, our new dentist,<br />
who has joined our team<br />
Tanvi finished her degree in 2011 and started private practice in India before moving to<br />
NZ to continue her career in dentistry. After obtaining NZ qualifications in June 2014,<br />
Tanvi practiced in Rotorua – among many things, she enjoys restoring teeth and loves<br />
a challenge. Tanvi has many interests, including music, reading and travelling.<br />
Soon to be married Tanvi has moved to the <strong>Waikato</strong> and will be working here at<br />
Dental On Mahoe. Tanvi’s fluency in English and strong command of the English<br />
language enables her to easily and clearly communicate with patients and form<br />
friendships.<br />
PRE-CHRISTMAS LATE NIGHT HOURS:<br />
Wednesday 21st <strong>December</strong>, 8.30am - 8.00pm<br />
Thursday 22nd <strong>December</strong>, 8.30am - 8.00pm<br />
WE ARE OPEN<br />
Friday 23rd <strong>December</strong>, 9.00 am - 5.00pm<br />
CHRISTMAS/NEW YEAR HOURS<br />
Wednesday 28th Dec., 8.30am - 5.00pm<br />
Thursday 29th Dec., 8.30am - 5.00pm<br />
Closed Friday 30th <strong>December</strong><br />
Wednesday 4th Jan., 8.30am - 5.00pm<br />
Thursday 5th Jan., 8.30am - 5.00pm<br />
Friday 6th Jan., 9.00am - 5.00pm<br />
We are open Monday to Friday from<br />
9th <strong>January</strong> <strong>2017</strong><br />
"We would like to thank all our<br />
clientele for their support in <strong>2016</strong><br />
- and we look forward to seeing<br />
all your lovely smiles in the<br />
New Year"<br />
NEW TRADING HOURS<br />
Beginning Monday 16th Jan. <strong>2017</strong><br />
include 2 x late nights<br />
for your convenience<br />
Monday – 9.00am - 5.00pm<br />
Tuesday – 8.30am - 5.00pm<br />
Wednesday – 8.30am - 8.00pm<br />
Thursday – 8.30am - 8.00pm<br />
Friday – 9.00am - 5.00pm<br />
371 Mahoe Street - Te Awamutu<br />
A Property Manager with<br />
Vision and Heart<br />
FINDA HOME NZ PROPERTY MANAGER RAE GUARD HAS A STRONG<br />
PHILOSOPHY THAT PEOPLE NEED A SENSE OF BELONGING. THAT<br />
SENSE OF SECURITY AND COMMUNITY THAT STEMS FROM MAKING A<br />
HOME ONE’S OWN.<br />
She also has a deep understanding of a<br />
home owner/investor’s need to know<br />
their property is being respected and<br />
cared for by others.<br />
It is these beliefs that drive her efforts to<br />
match clients with a perfect home be it a house<br />
or an office.<br />
Rae is experienced in relocation and property<br />
management and a key to her success is<br />
her strong consultative nature. She has worked<br />
extensively in the field of purchase, rentals and<br />
lease of properties. This included working with<br />
both private and corporations.<br />
“Helping clients of all types across various<br />
situations to find their ‘fit’ in their location is<br />
very rewarding,” says Rae.<br />
Known for a strong work ethic and commitment,<br />
Rae has a wide experience across a<br />
number of industries. Before this she has also<br />
worked in foreign exchange and the finance<br />
industry, travel and tourism and information<br />
systems.<br />
To top it all off Rae has been self employed<br />
as life development/business coach working<br />
with an assortment of clients.<br />
At Finda Home NZ, Rae has found that<br />
her vision aligns perfectly with the business<br />
model: It’s an award-winning vision of property<br />
management that reflects the real needs and<br />
desires of both investor or property owner and<br />
the tenant.<br />
The Cambridge-based business is locally<br />
owned and operated by Carol McEldowney.<br />
In addition having staff who collectively<br />
have nearly 60 years’ experience in property<br />
management, property investment, real<br />
estate and finance: a complete property<br />
business model.<br />
Finda Home was established in 2008 based<br />
on a belief that landlords and tenants were<br />
RAE GUARD<br />
not being given the attention and service they<br />
deserved.<br />
Such has been Finda Home’s success, the<br />
business has spread into Hamilton with exciting<br />
results.<br />
Keys to success for Finda Home include<br />
excellent communication between all parties<br />
and a rigid application process which ensures<br />
Rae has complete control, resulting in very few<br />
tenancy issues.<br />
Rae has high expectations of both her tenants<br />
and landlords, and this has proved to be<br />
the recipe for Finda Home NZ Ltd’s successful<br />
property management business in Cambridge.<br />
Talk to Rae about your property needs and<br />
let Finda Home NZ find your perfect solution.<br />
Rae Guard, Finda a Home NZ<br />
22B Duke Street, Cambridge 3450<br />
30440
The blurred line between<br />
employee and volunteer<br />
WAIKATO BUSINESS NEWS <strong>December</strong> <strong>2016</strong>/<strong>January</strong> <strong>2017</strong> 25<br />
Kidd v Beaumont Family Trust<br />
Volunteers are a critical<br />
part of the fabric of<br />
our society so it is<br />
disturbing to see an increasing<br />
number of cases where<br />
the definition of employee<br />
is being challenged by volunteers<br />
who retrospectively<br />
want the benefits of being<br />
employees. This case, however<br />
is at the other end of<br />
the spectrum and more like a<br />
friendly deal that was really<br />
an employment relationship.<br />
Mr Kidd and his wife<br />
retired and went to live in<br />
a small caravan park. The<br />
owner of the caravan park was<br />
the family trust of a retired<br />
couple (the Beaumonts). The<br />
resource consent for the caravan<br />
park required a manager<br />
to be living on site. Initially<br />
the Beaumonts lived on site<br />
but they decided to live in<br />
their own home which was<br />
around two kilometres away,<br />
so they needed to have a<br />
manager resident on site.<br />
The Beaumonts asked the<br />
permanent residents living at<br />
the park if any were willing<br />
to help out by acting<br />
as the manager and doing<br />
some cleaning in return for<br />
a waiver of their site rental.<br />
The Kidds and another<br />
couple agreed to do this and<br />
each couple covered the role<br />
two days a week. They managed<br />
the work between themselves.<br />
After a few months<br />
Kaikoura charity plight highlights role of financial reserves<br />
The Canterbury West<br />
Coast Air Rescue Trust<br />
is usually putting away<br />
extra money at this time of<br />
year to get through the holiday<br />
season – the busiest time of<br />
year for rescues.<br />
But, that critical savings<br />
period has been upended by<br />
the Kaikoura quake and the<br />
cost of extra flights to help<br />
locals amounting to hundreds<br />
of thousands of dollars,<br />
depleting the charity’s financial<br />
reserves and leaving them<br />
in a precarious position.<br />
The trust has a long-term<br />
goal of building financial<br />
reserves, a journey that is<br />
challenging given its mission<br />
numbers, costs that are<br />
increasing year on year and<br />
keeping fundraising targets in<br />
line with those. This comes<br />
along with the added pressure<br />
of building reserves in a very<br />
competitive funding environment.<br />
Perhaps the most<br />
compelling piece of advice<br />
for charities beyond the<br />
technicalities of financial<br />
reserves planning and<br />
management, is convincing<br />
their funders that they have<br />
got it right.<br />
An incident like the earthquake<br />
adds a whole new<br />
dimension of financial pressure<br />
and the trust has appealed<br />
the hours expanded to four<br />
days on four days off and<br />
the compensation expanded<br />
to include $25 a day.<br />
Everything worked fine<br />
until there was a disagreement<br />
between Mrs Beaumont<br />
and Mr Kidd. She was not<br />
happy with the way he did<br />
his work and in particular<br />
dealt with customers. He felt<br />
he was being treated unfairly.<br />
He went to the Labour<br />
Inspectors who agreed that<br />
he was an employee and had<br />
not been paid the minimum<br />
employment entitlements<br />
(wages and holidays) and<br />
confronted Mrs Beaumont.<br />
Mr Kidd was due to have surgery<br />
and Mrs Beaumont said<br />
she had someone organised<br />
to take his job – she meant<br />
to cover his absence – he<br />
assumed he was being permanently<br />
replaced.<br />
The Kidds moved to<br />
another caravan park and<br />
took a personal grievance for<br />
minimum entitlements and<br />
wrongful dismissal. The first<br />
step was to prove that they<br />
were employees. The matter<br />
went to the Employment<br />
Authority which concluded<br />
that the practice of using<br />
volunteers in campsites was<br />
not unusual and that they did<br />
not meet the test for being<br />
employees. Nor did they meet<br />
the test of being volunteers, in<br />
reality they were contractors.<br />
to its community for support,<br />
with the goal to raise $300,000<br />
by <strong>December</strong> 22 to ensure it<br />
can deliver this life saving<br />
service.<br />
The trust’s experience is<br />
pertinent to all charities, an<br />
example of why building sufficient<br />
financial reserves matters<br />
and how difficult it can be<br />
to do so.<br />
A recent BDO survey of<br />
Not-for-Profit (NFP) sector<br />
knowledge and views on<br />
financial reserves, showed<br />
that many struggle with<br />
building adequate<br />
reserves; a critical<br />
thing to get right<br />
given the different<br />
forces at play in the<br />
current market: low<br />
interest rates, highly<br />
competitive funding,<br />
financial reporting<br />
regulations – not to<br />
mention an increased<br />
risk of earthquakes.<br />
Most of the 471<br />
respondents felt<br />
their reserves were<br />
insufficient with<br />
only three percent<br />
saying they had too<br />
much in reserve and four percent<br />
saying they didn’t know.<br />
Furthermore, around half<br />
of the respondents were not<br />
Not satisfied with this, Mr<br />
Kidd (who was by now separated<br />
from his wife) took the<br />
matter to the Employment<br />
Court which has conducted<br />
an exhaustive analysis of dictionaries,<br />
NZ and UK legislation<br />
and case law to determine<br />
what is and what isn’t a<br />
volunteer.<br />
The Employment<br />
Relations Act defines a volunteer<br />
as a person “who does<br />
not expect to be rewarded for<br />
the work to be performed…<br />
and receives no reward for<br />
work performed as a volunteer…”<br />
The Judge examined<br />
the question of the payment,<br />
which could not be considered<br />
to be reimbursement for<br />
out of pocket expenses as<br />
there were none, all the costs<br />
were met by the business.<br />
A further factor in the decision<br />
was the nature of the<br />
enterprise. The Judge states<br />
“usual, if not universal, features<br />
of such volunteering<br />
arrangements include that the<br />
organisation is not engaged<br />
in commerce, at least as a<br />
profit-making or capital<br />
gain-making enterprise, and<br />
that the enterprise would not<br />
be sustainable but for the<br />
commitment of such volunteers.”<br />
Having determined that<br />
Kidd was not a volunteer,<br />
the Judge then turned to the<br />
question of whether he was<br />
a contractor, and after running<br />
through the routine tests<br />
of control, integration in the<br />
MONEY MATTERS<br />
> BY BERNARD LAMUSSE<br />
Bernard Lamusse is Not-for-Profit Sector Leader for BDO New<br />
Zealand chartered accountants and business advisors and Managing<br />
Partner; Audit, Assurance and Advisory BDO <strong>Waikato</strong>.<br />
aware of an organisational<br />
financial reserves policy being<br />
in place – so there’s room for<br />
improvement.<br />
Once in place, this contingency<br />
of ‘financial reserves’<br />
can help an organisation<br />
weather unexpected financial<br />
crises such as natural disasters,<br />
loss of income, to meet<br />
capital costs as required, cope<br />
with a tax audit, make investment<br />
decisions… the reasons<br />
are numerous.<br />
And critically, funders<br />
and donors want to see that a<br />
charity has enough money set<br />
aside to be financially robust<br />
while not sitting on unspent<br />
cash without good reason.<br />
This all highlights the critical<br />
need for robust financial<br />
reserves policy and planning<br />
– not only for the reasons outlined<br />
but because a financial<br />
reserves policy provides wider<br />
benefits as a framework for<br />
internal decision-making and<br />
externally, as a point of reference<br />
to support funding applications<br />
and donor appeals.<br />
Off the back of our<br />
research, BDO has worked<br />
with sector focus groups delving<br />
into the specific issues and<br />
developed some comprehensive<br />
advice across key areas<br />
from cash reserves versus net<br />
Volunteers, a critical part of society.<br />
business, the fundamental<br />
test, and the parties’ intentions,<br />
and concluded that he<br />
was not a contractor but an<br />
employee.<br />
Having reached the conclusion<br />
that Kidd was an<br />
employee and that the family<br />
trust was the employer,<br />
the parties were sent away<br />
asset reserves, setting minimum<br />
and target reserve levels<br />
and developing and implementing<br />
a financial reserves<br />
policy through to monitoring<br />
of and reporting on key criteria.<br />
Perhaps the most compelling<br />
piece of advice for charities<br />
beyond the technicalities<br />
of financial reserves planning<br />
and management, is convincing<br />
their funders that they<br />
have got it right.<br />
That means learning how<br />
to tell a convincing, transparent<br />
story about the work<br />
their organisation does to their<br />
funders, donors, and other<br />
stakeholders - linking financial<br />
data with the non-financial<br />
measures to tell that story.<br />
Certainly, reserves are a<br />
key part of the financial data,<br />
but when viewed in isolation<br />
they do not convey the wider<br />
story, the organisational narrative<br />
that is so central to<br />
everything it stands for.<br />
Ultimately, while financial<br />
reserves may be something<br />
that sits in the background for<br />
many NFP organisations, the<br />
reality is that it serves not only<br />
as a contingency, but a properly<br />
formed policy can play<br />
a core role in the sustainable<br />
operations of an organisation.<br />
HR AND THE LAW<br />
> BY ANNE AITKEN<br />
Anne Aitken, HR Professional | Email: anne@anneaitken.co.nz<br />
to work out how much was<br />
due in wage and holidays<br />
arrears. (Kidd had claimed<br />
$44,000.) The personal grievance<br />
for unjustified dismissal<br />
was rejected as Kidd had<br />
abandoned his job rather than<br />
been dismissed.<br />
This decision is really<br />
disturbing for people who<br />
get a friend to help out in<br />
their business in return for<br />
a reward in kind and that<br />
happens frequently in small<br />
businesses – the “will you<br />
help with my market stall for<br />
some free produce” scenario.<br />
The problem is not when it is<br />
going well for everyone, it is<br />
when the friends fall out.
26 WAIKATO BUSINESS NEWS <strong>December</strong> <strong>2016</strong>/<strong>January</strong> <strong>2017</strong><br />
JOHN S MACDONALD BUILDERS LTD<br />
John S Macdonald Builders Ltd<br />
New Zealand National <strong>2016</strong><br />
Registered Master Builders<br />
Supreme Renovation Winner<br />
BEFORE<br />
AFTER<br />
John S Macdonald Builders becomes the first<br />
builder in the <strong>Waikato</strong> to win not only three<br />
Supreme Awards, but also to achieve the highest<br />
possible accolade - a National Supreme Award.<br />
The Tamahere renovation scooped the Gold and<br />
Local Supreme Winner at the <strong>Waikato</strong> awards<br />
earlier in August this year, which qualified it as one<br />
of the top 100 homes entered into the National<br />
Registered Master Builders House of the Year<br />
<strong>2016</strong>.<br />
John S Macdonald – <strong>Waikato</strong>’s Supreme Builders.<br />
Contact John S Macdonald<br />
452 Tauwhare Road, RD 4, Matangi 3284<br />
Ph 07 855 8855 • A/H 027 4863 653<br />
john@jsmb.co.nz • www.jsmb.co.nz<br />
Office Hours<br />
Monday-Friday 7:30am - 5:00pm<br />
30412
JOHN S MACDONALD BUILDERS LTD<br />
WAIKATO BUSINESS NEWS <strong>December</strong> <strong>2016</strong>/<strong>January</strong> <strong>2017</strong> 27<br />
John S MacDonald’s<br />
renovation New Zealand’s best<br />
A renovation in Hamilton by John S Macdonald<br />
Builders Ltd has joined a new build in Auckland<br />
as being recognised as New Zealand’s best<br />
homes, winning Supreme Awards at the<br />
prestigious 26th Registered Master Builders<br />
<strong>2016</strong> House of the Year Awards.<br />
The Supreme Awards<br />
were announced at a<br />
gala dinner attended by<br />
more than 500 guests from<br />
the building and construction<br />
industry held at the Langham<br />
Hotel in Auckland.<br />
John S Macdonald<br />
Builders Limited was awarded<br />
the Registered Master<br />
Builders <strong>2016</strong> Supreme<br />
Renovation of the Year for<br />
their Tamahere renovation,<br />
along with the National cat-<br />
Before.<br />
egory win for the Renovation<br />
Award over $500,000.<br />
Judges said the Supreme<br />
Renovation was simply stunning<br />
and a credit to both the<br />
owner and the builder.<br />
“With no loss to the historical<br />
character, this magnificent<br />
family residence is<br />
a combination of renovation<br />
and restoration. The home<br />
has been reconfigured and<br />
services have been upgraded<br />
to incorporate 21st Century<br />
After.<br />
technology,” they said.<br />
“The rooms are full of<br />
light and space, and include<br />
subtle ornamentation and<br />
detail which blends in with<br />
the opulence of the furniture<br />
and fittings.<br />
“There is an ease of access<br />
to the outdoors where you<br />
will find shaded deck areas<br />
and a new pool house. The<br />
pool and shaded deck areas<br />
are controlled from the kitchen.<br />
The residence is surrounded<br />
by a paradise of recreational<br />
activities.”<br />
It is the first time a <strong>Waikato</strong><br />
entrant has won both a category<br />
and supreme award,<br />
something John Macdonald<br />
says feels “pretty special”.<br />
“It’s recognition of an<br />
incredibly difficult couple<br />
of years where we had high<br />
expectations to fulfil. We performed<br />
to the best of our ability<br />
and got recognised for it.”<br />
The achievement was all<br />
the sweeter for the fact that<br />
the renovation award was an<br />
extremely competitive category<br />
with more entrants than<br />
any other.<br />
John says a key to their<br />
success was demonstrating<br />
the transformation of the villa<br />
from its original state through<br />
to its renovation.<br />
“I think the judges were<br />
able to see the journey from<br />
start to finish.”<br />
Making the house a warm<br />
place to live was extremely<br />
important to the client and<br />
the project transformed a<br />
dark, cold villa into a light,<br />
welcoming and warm environment.<br />
“The owners had bought<br />
the house but never lived in<br />
it. They were moving down<br />
to <strong>Waikato</strong> from Auckalnd<br />
Before.<br />
After.<br />
and it was important to them<br />
that they had a warm comfortable<br />
house to live in with<br />
plenty of space.<br />
“The house was pretty<br />
dark and cold. The feel inside<br />
is different now. It is really<br />
light, it is well insulated and<br />
has air conditioning. When<br />
you walk into it now you just<br />
know this place is warm and<br />
inviting.”<br />
Light flows in through<br />
ample glazing and in an open<br />
plan area and extensive glass<br />
doors peel back to a wraparound<br />
deck.<br />
The kitchen designed by<br />
Mal Corboy is both family<br />
friendly and suitable for fine<br />
dining.<br />
Original details of the villa<br />
have been lovingly retained<br />
and restored, from the floors<br />
to the feature ceilings. The<br />
classic weatherboard exterior<br />
has been refurbished and<br />
kitted out in a fresh coat of<br />
colour.<br />
The renovation also created<br />
great flow both internally<br />
and from the kitchen to the<br />
exterior and beyond into the<br />
section which incorporates a<br />
swimming pool, tennis court,<br />
cricket pitch and pitch and<br />
putt.<br />
Renovating the Tamahere<br />
villa was a huge project,<br />
taking about 15 months and<br />
Continued on page 28<br />
Think Gutter Guard<br />
Think Continuous<br />
Control Flow Mesh<br />
Proud to be associated<br />
with John S MacDonald<br />
Builders.<br />
Congratulations on<br />
your recent success<br />
Designing & crafting superb wooden<br />
joinery & cabinetry since 1973<br />
Proud Winners of Nz Master JoinerAwards <strong>2016</strong> –<br />
Best Kitchen & Best<strong>Waikato</strong>/Bay of Plenty Region<br />
30198<br />
0508 30 25 23 | sales@fourseasonsgutterpro.co.nz<br />
www.fourseasonsgutterpro.co.nz<br />
Bloodworth<br />
Drywall<br />
GIB SOLUTIONS<br />
WHEN QUALITY MATTERS<br />
Proudly associated with<br />
John S MacDonald Builders.<br />
Congratulations on<br />
your recent award.<br />
Phone Peter<br />
0274 977 283<br />
30488<br />
Proud to be associated with<br />
John S MacDonald Builders.<br />
Congratulations on your recent success<br />
from the team at Wackrows<br />
www.wackrows.co.nz<br />
Gillies Street, Carters Flat, Cambridge<br />
Ph 07 827 5981 Fax 07 827 9159<br />
info@wackrows.co.nz<br />
30220
28 WAIKATO BUSINESS NEWS <strong>December</strong> <strong>2016</strong>/<strong>January</strong> <strong>2017</strong><br />
JOHN S MACDONALD BUILDERS LTD<br />
John S MacDonald’s<br />
renovation New Zealand’s best<br />
From page 27<br />
requiring a team of John’s<br />
builders on-site every day<br />
Before.<br />
After.<br />
throughout that period.<br />
Construction was preceded<br />
by a big demolition job.<br />
The builders gutted large<br />
parts of the house, a task<br />
made more challenging by<br />
the need to reuse many of the<br />
materials.<br />
Before.<br />
John says a key was the<br />
fact that the client, the team<br />
of builders and the architect,<br />
Julian Guthrie worked well<br />
together and understood what<br />
each other wanted to do.<br />
“We had a lot of planning<br />
and time together to<br />
make sure we understood<br />
each other. The client asked<br />
the architect and the team<br />
of builders a lot of questions<br />
which meant that we all made<br />
good decisions.”<br />
“It’s a real team effort.<br />
Communication is huge and<br />
everyone needs to buy into<br />
what you’re doing. It’s about<br />
everyone realising that we<br />
all have the same end goal in<br />
mind and we are not compromising<br />
on it. Everyone knew<br />
what they had to do, when<br />
they had to do it by and just<br />
got stuck in.”<br />
Registered Master<br />
Builders chief executive<br />
David Kelly said the number<br />
of top-quality homes entered<br />
in the competition this year<br />
has been outstanding, reflecting<br />
the ongoing commitment<br />
to quality from across the<br />
sector.<br />
“This is an exciting time<br />
to be in the sector. Our members<br />
have an absolute focus<br />
on quality across all price<br />
ranges, and this competition<br />
reflects that. Even in the current<br />
construction pipeline,<br />
productivity cannot be at the<br />
expense of quality. House of<br />
the Year has been celebrating<br />
quality craftsmanship for<br />
over 25 years - from cost<br />
effective builds to luxury<br />
homes.<br />
“Congratulations to all<br />
of this year’s national award<br />
winners, and in particular<br />
Before.<br />
our Supreme Award recipients<br />
– Richard Davidson<br />
Builders Limited and John S<br />
Macdonald Builders Limited.<br />
The projects are truly a credit<br />
Continued on page 29<br />
Proud to supply the tiling and<br />
underfloor heating to John S<br />
Macdonald. Congratulations<br />
on your award.<br />
Impact Tiling and Warmup<br />
07 847 9597<br />
office@impacttiling.co.nz<br />
www.impacttiling.co.nz<br />
80315<br />
The ‘Good Buggers’ are proud to have been chosen<br />
to carry out the plumbing, gas fitting, drainage and<br />
water supply on this awesome project.<br />
Well done John S MacDonald Builders,<br />
congratulations on your recent award.<br />
PHONE 07 827 9969<br />
kim@chrisryanplumbing.co.nz<br />
27a Albert Street, Cambridge<br />
30279<br />
<br />
<br />
0800 DO IT ALL<br />
(36 48 255)<br />
Proud to be associated with<br />
John S. MacDonald Builders.<br />
Congratulations on your recent award.<br />
30203<br />
info@switchedonelectrical.co.nz | www.switchedonelectrical.co.nz
JOHN S MACDONALD BUILDERS LTD<br />
WAIKATO BUSINESS NEWS <strong>December</strong> <strong>2016</strong>/<strong>January</strong> <strong>2017</strong><br />
29<br />
After.<br />
From page 28<br />
to the dedication of our members<br />
in constructing a better<br />
built New Zealand.”<br />
All Supreme, Lifestyle<br />
and Category winners were<br />
selected from 100 Gold<br />
Reserve National Finalists,<br />
which were all award-winners<br />
in the 11 regional competitions<br />
held throughout<br />
New Zealand during July and<br />
August.<br />
The Awards are made possible<br />
through the support of<br />
PlaceMakers, Master Build<br />
Services, GIB, Nulook,<br />
Future-Proof Building,<br />
Carters, Plumbing World,<br />
Resene, and Bunnings Trade.<br />
After.<br />
handles<br />
and<br />
brass<br />
architectural hardware specialists<br />
CONSULT | SUPPLY | INSTALL<br />
Suppliers and Installers<br />
of Door and Window<br />
Another successful project completed<br />
Hardware to<br />
John S Macdonald Builders<br />
12 Somerset Street, Hamilton<br />
12 Somerset Street, Hamilton<br />
0800 HANDLES<br />
07 846 1235<br />
www.handlesandbrass.co.nz<br />
w: handlesandbrass.co.nz<br />
e: sales@handle.co.nz<br />
30031<br />
3781052AA<br />
PROUD TO BE THE PREFERRED CHOICE<br />
FOR JOHN S MACDONALD BUILDERS<br />
Congratulations on your recent success<br />
Todd Horsburgh 021 951 186<br />
www.grind4u.co.nz<br />
Concrete Grinding & Polishing<br />
30457
30 WAIKATO BUSINESS NEWS <strong>December</strong> <strong>2016</strong>/<strong>January</strong> <strong>2017</strong>
BEST IN BUSINESS<br />
WAIKATO BUSINESS NEWS <strong>December</strong> <strong>2016</strong>/<strong>January</strong> <strong>2017</strong> 31<br />
SKYCITY Hamilton’s new bowling,<br />
food and entertainment hub opens<br />
Bowl and Social, SKYCITY Hamilton’s<br />
new and improved bowling, food and<br />
entertainment hub has now opened,<br />
boasting world-class bowling technology and<br />
equipment, a high quality food and beverage<br />
offering, and specialist group bowling facilities.<br />
The opening follows an<br />
extensive makeover of<br />
what was previously<br />
known as the Bowlevard –<br />
one of Hamilton’s most popular<br />
entertainment experiences<br />
and <strong>Waikato</strong>’s only tenpin<br />
bowling facility.<br />
SKYCITY Hamilton general<br />
manager Michelle Baillie<br />
says the team is very excited<br />
about the new facilities.<br />
“Bowl and Social is an<br />
incredible new facility that<br />
will completely transform the<br />
traditional bowling experience.<br />
Among other things,<br />
the new technology on offer<br />
allows our customers to<br />
compete multi-player while<br />
enjoying an exciting audio<br />
visual experience. This is<br />
new territory for us in delivering<br />
an entertainment offering<br />
never seen in Hamilton.”<br />
Bowl and Social will be<br />
the first bowling arena in<br />
New Zealand to offer what’s<br />
known as Mad Games - new<br />
bowling technology that<br />
involves knocking down<br />
bowling pins to meet special<br />
targets set out on the<br />
interactive screens above<br />
bowling lanes. Overseas, the<br />
technology is popular among<br />
children, families and large<br />
groups wishing to compete<br />
against each other on a different<br />
scale.<br />
Michelle says Bowl and<br />
Social also boasts a modernised<br />
food and beverage<br />
space, with a beautiful balcony<br />
area that showcases some<br />
of the city’s best views of the<br />
<strong>Waikato</strong> River.<br />
“Local produce will be<br />
used to create authentic<br />
pizzas, salads and burgers,<br />
and Good George and Lion<br />
Breweries are on board as<br />
key beverage suppliers, so<br />
customers get a true sense of<br />
the quality food and beverage<br />
our <strong>Waikato</strong> region is famous<br />
for,” says Michelle.<br />
For the design and fit out of<br />
Bowl and Social, SKYCITY<br />
teamed up with Kiwi design<br />
company ctrl-Space and<br />
Hawkins Construction, as<br />
well as internationally-renowned<br />
provider of worldclass<br />
bowling equipment and<br />
technology, QubicaAMF.<br />
“We have had highly experienced<br />
professionals working<br />
on creating an excellent<br />
experience for our customers,<br />
and now the SKYCITY<br />
Hamilton team is really<br />
excited about showcasing<br />
Bowl and Social to our customers.<br />
Along with our City<br />
Co-op food and beverage<br />
precinct and our world-class<br />
casino facilities, SKYCITY<br />
Hamilton really is living up<br />
to its name as the region’s<br />
premier entertainment destination,”<br />
says Michelle.<br />
A FRIENDLY GAME OF BOWLING<br />
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32 WAIKATO BUSINESS NEWS <strong>December</strong> <strong>2016</strong>/<strong>January</strong> <strong>2017</strong><br />
Gallagher Rotary Awards<br />
<strong>2016</strong> a shining success<br />
After 14 years of successes the Gallagher<br />
Rotary Awards <strong>2016</strong> shone as brightly as<br />
ever when the special celebration dinner<br />
was held late November.<br />
GALLAGHER ROTARY AWARDS<br />
Industry and business<br />
leaders from throughout<br />
<strong>Waikato</strong> gathered at<br />
Wintec’s Atrium to shine<br />
the spotlight on their top<br />
employees.<br />
The award recipients and<br />
those just a ‘click’ away from<br />
winning came from sectors<br />
including engineering, plastics,<br />
construction, plumbing,<br />
manufacturing and personnel<br />
management.<br />
Event co-ordinator Des<br />
Meads of Frankton Rotary<br />
said the awards are an opportunity<br />
to encourage bright,<br />
up-and-coming employees to<br />
share a few moments of fame<br />
under the spotlight.<br />
“These are our future leaders,”<br />
said Des. “We believe it<br />
gives them an important lift<br />
to be chosen to attend an<br />
event such as this.<br />
“These young people,<br />
who lead by example, all<br />
come away with something<br />
to remember for the many<br />
hours of hard work they have<br />
put in to reach this pinnacle.”<br />
Des said it was humbling<br />
to be part of such a strong<br />
partnership between his<br />
Rotary Club and the supporting<br />
businesses such as naming<br />
sponsor Gallagher Group.<br />
Another strong supporter<br />
is CF Reese Plumbing and on<br />
the night managing director<br />
Aaron Rink began the award<br />
build-up process in memory<br />
of his company founder<br />
Colin Reese who was also<br />
a founding member of the<br />
Rotary Club of Frankton.<br />
A Paul Harris Fellowship,<br />
a special top Rotary award,<br />
was presented to Dr Clyde<br />
Wade, a man of medicine<br />
whose life, according to<br />
Frankton Rotary, exemplifies<br />
the humanitarian and educational<br />
objectives of the<br />
Rotary Foundation.<br />
COMPETENZ<br />
Award - Experience in Plastics Training<br />
Winner - Ryan Firn (Alto Packaging Ltd.)<br />
Award - Outstanding Achievement in Engineering<br />
Training<br />
Winner - Shea Keir (Carter Holt Harvey – Wood<br />
Products) Plywood Tokoroa<br />
SCHICK CIVIL CONSTRUCTION<br />
A winning team…from left…Josh Grayson, Dave Morgan,<br />
Greg Hack, Aaron Rink, Dylan Morgan, Shaun Nicholson.<br />
THE WINNERS AND SPONSORS<br />
FOR THE <strong>2016</strong> AWARDS ARE:<br />
Award - Schick’s Excellence in Training Award.<br />
Winner - Ryan Armstrong<br />
Runners Up - Mitchell Cowper, Josh McCarthy,<br />
Rob McCraig, Callum Caldwell.<br />
STAFFORD ENGINEERING LTD.<br />
Award - Trainee of the Year Award <strong>2016</strong><br />
Winner - Josh Storey<br />
Runners Up - Corey Asplin, Oliver Tizard.<br />
C.F.REESE PLUMBING LTD.<br />
Award - Colin Reese Memorial Scholarship Award<br />
<strong>2016</strong><br />
Winner - Greg Hack<br />
Runners Up - Dylan Morgan, Josh Grayson, Shaun<br />
Nicholson.<br />
GALLAGHER GROUP<br />
Award - The Gallagher Way Training Excellence<br />
Award <strong>2016</strong><br />
Winners - Duane Miles, Gabrielle Rawhiti, Adele<br />
Wade.<br />
ROTARY FRANKTON AWARD<br />
Award - Paul Harris Fellow Award<br />
Recipient - Dr Clyde Wade.<br />
Gallagher Rotary<br />
Awards <strong>2016</strong><br />
Recognising excellence in Industry Training<br />
TO GREG HACK ON WINNING THE<br />
<strong>2016</strong> COLIN REESE MEMORIAL<br />
SCHOLARSHIP<br />
Applications now open for <strong>2017</strong><br />
For more details visit www.cfreese.co.nz<br />
We are the residential and<br />
commercial maintenance experts<br />
There when you need us – since 1946.<br />
We offer a 24 hour emergency plumbing service across Hamilton<br />
and surrounding areas and we can be there in 60 minutes!<br />
0800 460 247<br />
info@cfreese.co.nz<br />
www.cfreese.co.nz | 32 Euclid Avenue, Te Rapa, Hamilton<br />
30107
WAIKATO BUSINESS NEWS <strong>December</strong> <strong>2016</strong>/<strong>January</strong> <strong>2017</strong><br />
33
34 WAIKATO BUSINESS NEWS <strong>December</strong> <strong>2016</strong>/<strong>January</strong> <strong>2017</strong><br />
Are you being smart with your data?<br />
Every day, every month, company owners<br />
and industry leaders are served up with<br />
significant amounts of financial data to<br />
make prudent business decisions.<br />
We delve into balance<br />
sheets, profit and<br />
loss statements and<br />
movements in financial position<br />
so we are well-armed to<br />
reposition and make change<br />
where we need to.<br />
This is called good management.<br />
Imagine for a minute then<br />
if you were served up with<br />
emotional data that enabled<br />
you to make prudent business<br />
and relationship decisions.<br />
Would we give it the same<br />
emphasis?<br />
I’m going to take a punt<br />
here and say NO!<br />
There are many reasons<br />
why we don’t use emotional<br />
data as effectively and analytically<br />
as financial data,<br />
however one of the primary<br />
ones is that we have not<br />
LIQUIDATE IT<br />
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Company liquidations and restructures<br />
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BMS, LLM (Honours)<br />
021 0577198 www.liquidateit.co.nz<br />
Contemporary NZ art works for hire<br />
in workplaces & private homes.<br />
FrEE consultation & installation<br />
Consultancy services available.<br />
Portfolio Art Hire<br />
Janet Knighton<br />
P 021 059 0028 E art.hire@xtra.co.nz<br />
learned the skills to use our<br />
emotions intelligently. And<br />
yes, emotional intelligence<br />
(EI) is an ability, like intellectual<br />
ability that many of<br />
us need to spend more time<br />
developing.<br />
At Everest Group we’ve<br />
recently been privileged<br />
to be taught the science of<br />
emotional intelligence by<br />
one of the masters in this<br />
field – Sue Langley from the<br />
Langley Group in Australia.<br />
According to Sue “aligning<br />
emotions with information,<br />
and learning what that<br />
information is telling you,<br />
relieves that sense of failure<br />
at feeling an emotion, and<br />
can help leaders know how<br />
to deal with other people’s<br />
emotional responses”.<br />
What Sue means here; is<br />
that the smart use of emotions<br />
can improve our capacity<br />
to work well with others,<br />
engage with our jobs, manage<br />
stress, handle conflict<br />
and make fast, effective and<br />
informed decisions. Overall,<br />
once we become familiar or<br />
skilled in understanding what<br />
our emotional data is telling<br />
us, we can then make good<br />
decisions about what to do<br />
with that information.<br />
Sue also states that “people<br />
with high EI are described as<br />
“aware, authentic, empathic,<br />
expansive, resilient, empowering<br />
and centred” rather<br />
than “disconnected, guarded,<br />
insensitive, limited, temperamental,<br />
indifferent and<br />
reactive”. With insight into<br />
themselves and others, they<br />
recognise the emotions that<br />
drive thinking and behaviour,<br />
and use that understanding<br />
NOBODY KNOWS HAMILTON LIKE US<br />
to generate positive outcomes<br />
and mood. Attuned<br />
to emotions that can disrupt<br />
engagement and productivity,<br />
they are more able to<br />
convert fears and concerns<br />
into opportunity and frame<br />
challenges constructively.<br />
While some people naturally<br />
tune into what others<br />
feel and put them at ease, the<br />
good news is that EI can be<br />
LODGERENTALS.CO.NZ<br />
MANAGEMENT AND HR<br />
> BY SENGA ALLEN<br />
Managing director, Everest Group Limited. Everest Group,<br />
Creating Exceptional Workplaces, www.everestgroup.co.nz<br />
taught and developed.<br />
When you first started on<br />
your leadership journey what<br />
steps did you take to improve<br />
your financial literacy? Did<br />
you persevere and hope you<br />
got the figures right every<br />
month? Did you learn from<br />
someone else? Did you go on<br />
a course or receive training<br />
from a professional? Or were<br />
you just great with numbers<br />
at school or at university?<br />
Whatever path you took, I<br />
would like to suggest that<br />
over your career you have<br />
taken steps to “understand<br />
the numbers”. Will <strong>2017</strong> be<br />
the year where you take steps<br />
to understand the “emotional<br />
data” that you are receiving<br />
or that’s already happening<br />
around you but perhaps without<br />
your knowledge?<br />
<strong>Waikato</strong> a place of powerful opportunities<br />
Hamilton and <strong>Waikato</strong><br />
are places of powerful<br />
possibilities… the beating<br />
heart of the country. Those<br />
very apt words are used in<br />
the recently released <strong>Waikato</strong><br />
Story. The <strong>Waikato</strong> Story will,<br />
I am certain, achieve its aim<br />
of building community pride<br />
and point out why the <strong>Waikato</strong><br />
region is a great place to “live<br />
and thrive, visit and enjoy,<br />
study to succeed, and to work<br />
and invest in.” Hamilton has<br />
long been the brunt of jokes,<br />
and sadly some locals share<br />
this low opinion of the city and<br />
the region. We are not going<br />
to change our image with that<br />
attitude. It is time to become<br />
passionate advocates for our<br />
region… time to take ownership<br />
of all the wonderful things<br />
our <strong>Waikato</strong> Story highlights –<br />
and there are many.<br />
In the conference and business<br />
events sector our competitors<br />
are starting to sit up and<br />
take notice of us. The region is<br />
seeing a rising trend; an influx<br />
of international conference<br />
activity. International conference<br />
organisers are attracted<br />
by top tourist destinations such<br />
as Hobbiton Movie Set, the<br />
Waitomo Caves, and Hamilton<br />
Gardens. They appreciate the<br />
world-class quality of our conference<br />
facilities (Claudelands<br />
Conference & Exhibition<br />
Centre is an example). In<br />
the past year, Hamilton and<br />
the <strong>Waikato</strong> region has successfully<br />
won seven conference<br />
bids through Tourism<br />
New Zealand’s Conference<br />
Assistance Programme. This<br />
equates to a $4,473,080 injection<br />
into the local economy.<br />
Plus we have four conference<br />
bids in the pipeline, with more<br />
under discussion. (Also helpful<br />
in securing these international<br />
conferences is our proximity<br />
to Auckland airport, and<br />
New Zealand’s reputation as<br />
a safe destination with natural<br />
resources and a beautiful landscape).<br />
Hamilton Gardens continues<br />
to scoop up awards, adding<br />
to its impressive international<br />
reputation. Three years ago<br />
very few people outside the<br />
region had heard of Hamilton<br />
Gardens (locals were a little<br />
vague too). Now visitors are<br />
coming to New Zealand specifically<br />
to visit the gardens. We<br />
have traditionally been a drivethrough<br />
region, but increasingly<br />
visitors are staying a<br />
night or two, with guest nights<br />
increasing seven percent to<br />
year end September 16 (national<br />
average six percent). Visitors<br />
realise that a protracted stay<br />
enables them to see Hamilton<br />
Gardens, visit Hobbiton Movie<br />
Set, Waitomo, Zealong Tea<br />
Plantation and Raglan with<br />
its bohemian, surfy vibe … to<br />
TELLING WAIKATO’S STORY<br />
> BY AMANDA GRAHAM<br />
Manager <strong>Business</strong> Events, Hamilton & <strong>Waikato</strong> Tourism<br />
name but a few of our wonderful<br />
attractions.<br />
We have fantastic events,<br />
including Fieldays, Balloons<br />
over <strong>Waikato</strong>, the NZ Shearing<br />
Championships, the Hamilton<br />
Gardens Arts Festival,<br />
and a multitude of sporting<br />
events. Take Fieldays as an<br />
example. This, the Southern<br />
Hemisphere’s largest agricultural<br />
trade show, generated $58<br />
million GDP for <strong>Waikato</strong> this<br />
year. The region also boasts<br />
a delicious smorgasbord of<br />
gourmet delights, including<br />
award-winning eateries, microbreweries,<br />
artisan producers,<br />
farmers’ markets and fine-dining.<br />
<strong>Waikato</strong> has impressive<br />
conference hotels, accommodation<br />
and suppliers, and<br />
the Claudelands Conference<br />
& Exhibition Centre, which I<br />
believe is the country’s best.<br />
We also have a history of<br />
delivering successful events<br />
and all these things combine<br />
to improve the perception of<br />
<strong>Waikato</strong> (Hamilton) as a conference<br />
and business events<br />
destination. It’s little wonder<br />
that this year the region won<br />
Best Stand at the Convene<br />
Tradeshow, and Regional<br />
Stand Winner at the Meetings<br />
Tradeshow. In October, the<br />
region played host to the<br />
Conventions and Incentives<br />
NZ National Conference for<br />
the first time in 40 years -<br />
the conference was held at<br />
Claudelands Conference &<br />
Exhibition Centre.<br />
As I reflect over the past<br />
year - my first in this role<br />
- I am enormously proud of<br />
our region which is going<br />
from great to greater. I view<br />
the <strong>Waikato</strong> Story and there<br />
is much that resonates. How<br />
proud I am to call the Mighty<br />
<strong>Waikato</strong> my turangawaewae.<br />
Hamilton & <strong>Waikato</strong><br />
Tourism’s <strong>Business</strong> Events<br />
team provides a free service<br />
to organisers looking for a<br />
venue or service in <strong>Waikato</strong><br />
for their conference or business<br />
event. Assistance ranges<br />
from answering basic questions<br />
to obtaining quotes, preparing<br />
conference bids, and organising<br />
site inspections. www.<br />
hamiltonwaikato.com/business-events,<br />
tel: (07) 843 0056,<br />
email: bureau@hamiltonwaikato.com<br />
Publisher<br />
Alan Neben<br />
Ph: (07) 838 1333<br />
Mob: 021 733 536<br />
Email: alan@wbn.co.nz<br />
Sales director<br />
Deidre Morris<br />
Ph: (07) 838 1333<br />
Mob: 027 228 8442<br />
Email: deidre@wbn.co.nz<br />
Editor<br />
Geoff Taylor<br />
Ph: (07) 838 1333<br />
Mob: 022 694 1595<br />
Email: geoff@wbn.co.nz<br />
Production Manager<br />
Tania Hogg<br />
Ph: (07) 838 1333<br />
Email: production@wbn.co.nz<br />
ADVERTISING INQUIRIES<br />
Please contact:<br />
Sales Manager<br />
Jody Anderson<br />
Ph: (07) 838 1333<br />
Mob: 027 236 7912<br />
Email: jody@wbn.co.nz<br />
Candra Hansen<br />
Ph: (07) 838 1333<br />
Mob: 027 386 2226<br />
Email: candra@wbn.co.nz<br />
Joanne Poole<br />
Ph: (07) 838 1333<br />
Mob: (021) 507 991<br />
Email: joanne@wbn.co.nz<br />
ELECTRONIC FORWARDING<br />
Editorial:<br />
<strong>News</strong> releases/Photos/Letters:<br />
geoff@wbn.co.nz<br />
Production:<br />
Copy/Proofs:<br />
production@wbn.co.nz<br />
Subscriptions:<br />
kim@wbn.co.nz<br />
<strong>Waikato</strong> <strong>Business</strong> Publications Ltd<br />
specialises in business publishing,<br />
advertising, design and print media<br />
services. <strong>Waikato</strong> <strong>Business</strong> <strong>News</strong> has<br />
a circulation of 11,000, distributed<br />
throughout the <strong>Waikato</strong> between<br />
Tuakau and Turangi, and to a<br />
subscription base.<br />
<strong>Waikato</strong><strong>Business</strong><br />
PUBLICATIONS<br />
12 Mill Street, Hamilton PO Box 1425,<br />
Hamilton, 3240. Ph: (07) 838 1333<br />
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WAIKATO BUSINESS NEWS <strong>December</strong> <strong>2016</strong>/<strong>January</strong> <strong>2017</strong><br />
35<br />
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Petrol Engine 5.5L/100Km Fuel Economy Blue To<br />
5.5L/100Km Fuel Economy<br />
Blue Tooth<br />
$16,490+ On Road<br />
Rear Park Assist<br />
204-208 Anglesea St, Hamilton, T 07 838 0949 www.ebbettholdenhamilton.co.nz 204-208 Anglesea St, Hamilton, T 07 838 0949 www.ebb<br />
6863613AA<br />
204-208 Anglesea St, Hamilton, T 07 838 0949 www.ebbettholdenhamilton.co.nz<br />
Offer valid while stocks last at participating Dealers. Not available with any other offer. Private & GST registered customers only.<br />
All thi<br />
$1
36 WAIKATO BUSINESS NEWS <strong>December</strong> <strong>2016</strong>/<strong>January</strong> <strong>2017</strong><br />
<strong>2016</strong> REGISTERED MASTER BUILDERS<br />
NEW ZEALAND SHOW HOME OF THE YEAR<br />
07 839 5570<br />
urban.co.nz