15.12.2016 Views

Waikato Business News December 2016/January 2017

Waikato Business News has for a quarter of a century been the voice of the region’s business community, a business community with a very real commitment to innovation and an ethos of co-operation.

Waikato Business News has for a quarter of a century been the
voice of the region’s business community, a business community
with a very real commitment to innovation and an ethos of
co-operation.

SHOW MORE
SHOW LESS

You also want an ePaper? Increase the reach of your titles

YUMPU automatically turns print PDFs into web optimized ePapers that Google loves.

DECEMBER <strong>2016</strong>/JANUARY <strong>2017</strong> VOLUME 24: ISSUE 12 WWW.WBN.CO.NZ FACEBOOK.COM/WAIKATOBUSINESSNEWS<br />

THE REGION’S BUSINESS VOICE<br />

LET’S<br />

CELEBRATE!<br />

<strong>December</strong>, a month of openings in Hamilton<br />

and the launch of The <strong>Waikato</strong> Story. p3<br />

Mitre 10 MEGA owner/operator<br />

Terry and Lynne Wilson.<br />

The <strong>Waikato</strong> Story SKYCITY Bowl and Social Mitre 10 MEGA Ruakura


2 WAIKATO BUSINESS NEWS <strong>December</strong> <strong>2016</strong>/<strong>January</strong> <strong>2017</strong><br />

From national conferences to<br />

product launches and staff<br />

parties, we can help you hold<br />

an event to remember.<br />

Perfect for Conferences<br />

Perfect for Product Launches<br />

Perfect for Training<br />

Enquire now for information<br />

about Events and Private<br />

Bookings.<br />

METro By HoyTs<br />

12 Ward street, Hamilton<br />

07 850 3610<br />

80471<br />

the FReedOm OF a CamPeRvan,<br />

the COnvenienCe OF a CaR<br />

Only<br />

Only<br />

$ 87,490<br />

Plus ORC<br />

Plus ORC<br />

intROduCing the all new FOtOn adventuReR<br />

Fully self contained. Toilet/shower, solar power, 100 litres of fresh water/ 100 litres of grey water, 19” Led HD TV with satellite dish, 2.5 metre awning.<br />

Fully self contained. Toilet/shower, solar power, 100 litres of fresh water/ 100 litres of grey water, 19” Led HD TV with satellite dish, 2.5 metre awning.<br />

Cummins 2.8 Litre, 4 cylinder air intercooler, direct injection diesel engine, air conditioning, electric windows, audio/CD with AUX and USB, central remote<br />

Cummins 2.8 Litre, cylinder air intercooler, direct injection diesel engine, air conditioning, electric windows, audio/CD with AUX and USB, central remote<br />

locking, reversing sensors. 3 Year/100,000 km’s warranty.<br />

locking, reversing sensors. Year/100,000 km’s warranty.<br />

An Ebbett Group Dealership<br />

An Ebbett Group Dealership<br />

Cnr Anglesea St & Thackeray St, Hamilton<br />

0800 280 888 | ebbettfoton.co.nz


WAIKATO BUSINESS NEWS <strong>December</strong> <strong>2016</strong>/<strong>January</strong> <strong>2017</strong> 3<br />

<strong>Waikato</strong> celebrates a super month<br />

SKYCITY Hamilton’s new<br />

Bowl and Social development.<br />

<strong>Waikato</strong>’s buoyant economy has been<br />

emphasised in the month before Christmas<br />

with a series of business launches and<br />

the unveiling of an initiative to promote the<br />

region like never before.<br />

By GEOFF TAYLOR On <strong>December</strong> 2, The<br />

<strong>Waikato</strong> Story – a toolkit to<br />

attract business to the region<br />

On <strong>December</strong> 9, the city<br />

got its second Mitre<br />

10 MEGA store when<br />

Mitre 10 MEGA Ruakura officially<br />

opened to the public, at<br />

last opening up the south east<br />

of Hamilton for the DIY and<br />

trade market.<br />

On <strong>December</strong> 5, SkyCity<br />

Casino Hamiton unveiled<br />

Bowl and Social, its new and<br />

improved bowling, food and<br />

entertainment hub, emphasising<br />

that the complex is now far<br />

more than just a casino.<br />

– was launched amid a Who’s<br />

Who of the region’s business<br />

and political community. The<br />

<strong>Waikato</strong> Story highlights the<br />

region’s competitive advantage<br />

by making available free<br />

images, videos, data and stories<br />

that can be used to promote<br />

businesses to potential investors<br />

and workers within New<br />

Zealand and around the world.<br />

Mitre 10 Mega Te Rapa<br />

owner/operators, Terry and<br />

Lynne Wilson say they have<br />

been eying a MEGA store in<br />

the south east of the city for<br />

many years to serve people<br />

in that area, who previously<br />

had to make the journey to the<br />

Wilson’s other Mitre 10 MEGA<br />

store at The Base, Te Rapa.<br />

“We’ve had a lot of feedback<br />

from our south-east Hamiltonbased<br />

trade and DIY customers<br />

saying that they cannot wait to<br />

get a closer store – even a few<br />

handwritten letters from dedicated<br />

DIYers who are rapt with<br />

the location,” says Terry.<br />

The Mitre 10 MEGA<br />

Ruakura store is a significant<br />

addition on the east side of<br />

the river, encompassing almost<br />

8000 square metres of retail<br />

space, garden area, drive-thru,<br />

trade yard and trade supply<br />

bulk bins, and a Columbus<br />

Café.<br />

“The new store will operate<br />

as a satellite of our Te Rapa<br />

store – offering the same range<br />

and store features and allowing<br />

our trade customers to use one<br />

<strong>Waikato</strong> story toolkit launched<br />

Economic Development<br />

Minister Steven Joyce<br />

this month launched<br />

The <strong>Waikato</strong> Story, a toolkit<br />

of resources to help drive economic<br />

growth by building a<br />

strong, consistent profile of the<br />

mighty <strong>Waikato</strong>.<br />

The Minister also launched<br />

the <strong>Waikato</strong> International<br />

Education Strategy at the event<br />

in Hamilton to celebrate the<br />

release of The <strong>Waikato</strong> Story.<br />

The <strong>Waikato</strong> Story defines<br />

what’s unique about <strong>Waikato</strong><br />

and provides a framework to<br />

help better communicate the<br />

region’s value to potential<br />

business investors, workers,<br />

visitors, students and families,<br />

in New Zealand and around<br />

the world. It is a key priority<br />

of the <strong>Waikato</strong> Means<br />

<strong>Business</strong> strategy designed to<br />

lift regional performance.<br />

“The mighty <strong>Waikato</strong><br />

region has a really great story<br />

to tell,” says Parekawhia<br />

McLean, acting chair of the<br />

<strong>Waikato</strong> Means <strong>Business</strong> steering<br />

group.<br />

“We have one of New<br />

Zealand’s largest and most<br />

diverse regional economies,<br />

location advantage, a stunning<br />

natural environment, relatively<br />

affordable housing, high<br />

quality education and strong<br />

community networks that are<br />

good for business,” said Ms<br />

McLean.<br />

“Those who live here know<br />

we have a great quality of life<br />

– some 84 percent of us rate<br />

A sample of <strong>Waikato</strong> images that can<br />

be downloaded from the <strong>Waikato</strong> Story<br />

website to promote the region.<br />

our quality of life as good or<br />

extremely good. But we know<br />

we could be louder and prouder<br />

about the distinct and unique<br />

attributes of the place we call<br />

home – and that’s where the<br />

<strong>Waikato</strong> Story fits in.”<br />

The <strong>Waikato</strong> Story was<br />

developed with the help of hundreds<br />

of <strong>Waikato</strong> people who<br />

shared their ideas, feedback<br />

and pride in the region. Funded<br />

and coordinated by <strong>Waikato</strong><br />

Regional Council with support<br />

from WEL Energy Trust, the<br />

<strong>Waikato</strong> Story builds on the<br />

success of the New Zealand<br />

Story launched in 2013.<br />

The story highlights the<br />

region’s competitive advantage<br />

and supports the region’s<br />

growth aspirations by making<br />

available free marketing<br />

resources. The images, videos,<br />

data and stories can be used by<br />

people to promote their businesses<br />

to potential investors,<br />

workers, visitors, students and<br />

families, within New Zealand<br />

and around the world.<br />

Ms McLean says that currently<br />

when people think of<br />

<strong>Waikato</strong> they often think of<br />

fields and cows, a reflection of<br />

the strong local dairy sector.<br />

“But <strong>Waikato</strong> is far more<br />

than that. It’s home to innovative<br />

thinkers who share the<br />

attitude of mahia te mahi –<br />

getting the job done – and it’s<br />

that philosophy that has led to<br />

the creation of great <strong>Waikato</strong>manufactured<br />

products and services<br />

to sell here and around the<br />

world. Getting that story out is<br />

crucial.”<br />

Besides launching The<br />

<strong>Waikato</strong> Story, the event<br />

also launched the <strong>Waikato</strong><br />

International Education<br />

Strategy, another key plank of<br />

<strong>Waikato</strong> Means <strong>Business</strong>.<br />

account across both stores.”<br />

The store opening has created<br />

70 new jobs across both<br />

Mitre 10 MEGA stores, not<br />

including the fixed term team<br />

members brought on to help out<br />

with setting up Mitre 10 MEGA<br />

Ruakura.<br />

“We’re proud to be part of a<br />

New Zealand-owned co-op that<br />

emphasises giving back to our<br />

communities,” says Lynne.<br />

“As owner/operators who<br />

live and work in Hamilton it<br />

means a lot to be able to create<br />

jobs and put money back into<br />

the local economy.”<br />

The Ruakura site gives<br />

superb visibility and profile<br />

and a link to the older, more<br />

established part of the city in<br />

the east.<br />

“It’s an older part of the<br />

town,” says ex-Aucklander,<br />

Terry.<br />

“It’s a bit like Grey Lynn<br />

or Mt Roskill where there<br />

are lovely solid old houses,<br />

International education is<br />

one of the top 10 industries<br />

in <strong>Waikato</strong> and its economic<br />

impact is more than $150 million<br />

yearly to the local economy,<br />

a significant contribution<br />

to the region and New Zealand.<br />

“<strong>Waikato</strong>’s educational<br />

institutions are one of the<br />

region’s strengths. Through<br />

The <strong>Waikato</strong> Story and the<br />

new <strong>Waikato</strong> International<br />

Education Strategy even more<br />

people will learn about the<br />

strength of education in the<br />

region,” said Ms McLean.<br />

To access the full <strong>Waikato</strong><br />

Story go to www.waikatostory.<br />

nz.<br />

many of which are being renovated.<br />

We love nothing more<br />

than driving around and seeing<br />

where a young couple has<br />

bought a house, done it up and<br />

got the garden looking lovely.<br />

“That’s why Mitre 10<br />

MEGA needed to be here and<br />

that’s why this is the right spot.”<br />

Meanwhile, on <strong>December</strong><br />

2, the $24.7 million Bunnings<br />

Warehouse South Hamilton<br />

opened just off Kahikatea<br />

Drive, creating 110 new jobs.<br />

The new Bunnings comprises<br />

the main store, indoor timber<br />

trade sales area, building materials,<br />

landscape supplies yard<br />

and an outdoor nursery. The<br />

complex will also include an<br />

indoor playground, cafe, and<br />

provide parking for 269 cars.<br />

SKYCITY’s latest development<br />

continues its growth of<br />

the food and beverage precinct.<br />

SKYCITY Hamilton general<br />

manager Michelle Baillie<br />

says the team is very excited<br />

The audience at Hoyts Te Awa watches the <strong>Waikato</strong> Story video.<br />

about the new facilities, the<br />

result of a $1.6 million upgrade<br />

to the Bowlevard which opened<br />

in 2002.<br />

“Bowl and Social is an<br />

incredible new facility that will<br />

completely transform the traditional<br />

bowling experience.<br />

Among other things, the new<br />

technology on offer allows our<br />

customers to compete multi-player<br />

while enjoying an<br />

exciting audio visual experience.<br />

This is new territory for<br />

us and it is delivering an entertainment<br />

venue Hamilton has<br />

never had before.”<br />

The redevelopment looks<br />

across the river to the east and<br />

probably has one of the best<br />

views in the city.<br />

Along with our City Co-Op<br />

food and beverage precinct and<br />

our world-class casino facilities,<br />

SKYCITY Hamilton really<br />

is living up to its name as the<br />

region’s premier entertainment<br />

destination,” says Michelle.


4 WAIKATO BUSINESS NEWS <strong>December</strong> <strong>2016</strong>/<strong>January</strong> <strong>2017</strong><br />

Wintec and local<br />

businesses team up to<br />

address IT skills shortage<br />

From the editor<br />

<strong>December</strong> has been a<br />

month for the southern<br />

suburbs of Hamilton to<br />

celebrate.<br />

For many years now, most of<br />

the city’s investment has been to<br />

the north through development<br />

of The Base or through residential<br />

and commercial growth in<br />

Rototuna.<br />

While the growth has been<br />

positive in many ways, it has<br />

not served more established<br />

areas of Hamilton to the south<br />

and east so well. There hasn’t<br />

been significant commercial<br />

development in these area for<br />

years.<br />

A perfect example has been<br />

the dearth of DIY stores in the<br />

south, forcing anyone contemplating<br />

a spot of work in the<br />

back yard in the weekend to<br />

troop north for supplies.<br />

Now with Mitre 10 MEGA<br />

Ruakura and Bunnings<br />

Warehouse South Hamilton,<br />

all that has changed. The full<br />

carparks in each of these locations<br />

since they opened is testament<br />

to how badly they were<br />

needed. It is high time the<br />

south received such investment.<br />

Other than the obvious practical<br />

advantages for residents, such<br />

investment is an overdue signal<br />

that the city actually cares about<br />

some of the more established<br />

parts of town.<br />

There’s more development<br />

to come in the south as Hamilton<br />

City Council eyes development<br />

of the Peacocke subdivision and<br />

a resurgent Hamilton Airport<br />

makes land around it available<br />

for commercial development.<br />

These are good signs, not<br />

just for southern suburbs,<br />

but for the overall health of<br />

Hamilton City.<br />

Geoff Taylor<br />

Editor<br />

A three-year collaboration between Wintec<br />

and local businesses is about to come to<br />

fruition early next year.<br />

Three post-graduate<br />

IT programmes to be<br />

launched in February<br />

will allow people already in<br />

IT roles to upskill in ways that<br />

directly relate to their work.<br />

Aimed at <strong>Waikato</strong>-based<br />

IT professionals and their<br />

employers, the programmes<br />

include a Postgraduate<br />

Certificate in Applied IT,<br />

a Postgraduate Diploma<br />

in Applied Informatics<br />

or Applied IT, and Master<br />

of Applied Information<br />

Technology.<br />

Klaus Reiter, Wintec’s<br />

director of the Centre for<br />

<strong>Business</strong>, Information<br />

Technology and Enterprise,<br />

says the programme addresses<br />

a “huge employment gap”.<br />

“Two years ago, the government<br />

started talking about<br />

10,000 unallocated jobs in IT<br />

due to a lack of specialists.<br />

“What’s more, IT is changing<br />

so fast that even people<br />

with years of work experience<br />

can easily fall behind.<br />

“We’ve been looking at<br />

how we can bridge the gap in<br />

a way that supports students<br />

and business.”<br />

The answer, it turns out,<br />

was to build on existing partnerships<br />

with local enterprise.<br />

The Wintec centre already<br />

had strong partnerships with<br />

<strong>Waikato</strong>-based IT businesses,<br />

so made the decision to<br />

approach them about co-designing<br />

an innovative solution.<br />

“We worked together for<br />

three years in the design of<br />

this programme,” says Mr<br />

Reiter. “One big difference<br />

between our approach and<br />

that of other tertiary institutes<br />

is we said this must be<br />

strongly focussed on industry<br />

problems.”<br />

Students in the<br />

Postgraduate Certificate and<br />

Diploma course will undertake<br />

a mix of theory and<br />

practical study, with industry<br />

placements also playing a key<br />

role. In fact, many students<br />

will already be employed in<br />

an IT company – and will<br />

continue working there during<br />

their study.<br />

To ensure programmes are<br />

relevant, industry partners can<br />

suggest areas for students to<br />

research. It’s then up to each<br />

student whether they choose<br />

a suggested area or something<br />

else that interests them.<br />

“We expect many will<br />

choose industry-suggested<br />

topics, and then go on placement<br />

at the firms who’ve suggested<br />

them,” says Mr Reiter.<br />

“The students will benefit<br />

from applying their knowledge<br />

to practical situations,<br />

and employers will get highly<br />

motivated people with the latest<br />

knowledge contributing to<br />

the business.<br />

“It’s a win-win.”<br />

David Hallett, a director<br />

of multiple IT businesses in<br />

<strong>Waikato</strong>, agrees. “We need<br />

people going through ICT and<br />

learning vocationally useful<br />

skills. Internships are especially<br />

useful. Companies can<br />

work with people through<br />

their degree and also build<br />

their own workforce. When a<br />

student graduates, they know<br />

the company, its ethos, its culture<br />

and its values. And they<br />

can also bring new skills and<br />

knowledge into the business.”<br />

Mr Hallett is also a big fan<br />

of Wintec’s Master of Applied<br />

Technology. “It means the student<br />

will graduate with deep<br />

knowledge in a specialist area<br />

– and that has immense vocational<br />

value too.”<br />

Hamilton is the perfect<br />

city to house such a smart<br />

programme, he adds. “It’s the<br />

fastest growing of the four<br />

main centres in New Zealand.<br />

It’s the only city whose young<br />

population is growing faster<br />

than its over-60 age group.<br />

You tell me a city that’s better<br />

suited as a hub for innovation.”<br />

Key facts<br />

• The New Zealand IT<br />

industry is growing at the<br />

rate of about 3000 new<br />

jobs a year.<br />

• Science and Innovation<br />

Minister Steven Joyce<br />

says approximately 1850<br />

students a year are graduating<br />

out of tertiary programmes.<br />

• Creating new graduates<br />

doesn’t address the whole<br />

issue. Training current IT<br />

specialists so they keep<br />

pace in a fast-changing<br />

world is also critical.<br />

• Wintec and local IT enterprises<br />

have been collaborating<br />

for more than 10<br />

years, creating strong,<br />

vocationally-oriented<br />

training that benefits both<br />

students and business.<br />

www.braemarhospital.co.nz<br />

24 Ohaupo Road, Hamilton<br />

Phone: 07 843 1899<br />

All health insurers accepted<br />

Because Braemar is owned by a charitable trust, we reinvest<br />

any surplus back into the hospital to stay at the forefront of<br />

surgical innovation.<br />

Excellence means Braemar<br />

30430


WAIKATO BUSINESS NEWS <strong>December</strong> <strong>2016</strong>/<strong>January</strong> <strong>2017</strong> 5<br />

Upskill Your IT<br />

Team at Wintec<br />

How long has it been since your IT staff completed their<br />

degree? Are they up-to-date with the latest skills and<br />

knowledge to make your business a success?<br />

Upskill your IT staff with new postgraduate applied IT programmes at Wintec.<br />

These programmes have been developed in consultation with industry<br />

experts to meet your business needs. This is applied learning at its<br />

best; a project-based approach based on real business needs.<br />

Find out more at wintec.ac.nz/postgraduate<br />

create your world<br />

www.wintec.ac.nz


6 WAIKATO BUSINESS NEWS <strong>December</strong> <strong>2016</strong>/<strong>January</strong> <strong>2017</strong><br />

Changing roles at IoD as leader steps down<br />

Institute of Directors <strong>Waikato</strong> branch<br />

chairman Margaret Devlin is standing down<br />

after six years and an impressive record in<br />

the role.<br />

By GEOFF TAYLOR<br />

As the branch celebrates<br />

its 25th year, Margaret<br />

is replaced in the position<br />

by committee member and<br />

Crombie Lockwood regional<br />

branch director, Simon<br />

Lockwood.<br />

A key satisfaction for<br />

Margaret is the huge support the<br />

<strong>Waikato</strong> branch receives from<br />

the business community which<br />

is reflected in its sponsors and<br />

strategic partners.<br />

Margaret’s success can also<br />

be seen through the branch’s<br />

strong membership which currently<br />

stands at 547 and the<br />

fact that a number of the initiatives<br />

created in <strong>Waikato</strong> have<br />

since been adopted around the<br />

country.<br />

“For our committee I guess<br />

it’s been very much about challenging<br />

the status quo,” she says.<br />

“We are a membership<br />

organisation so how do we<br />

remain relevant to our members?<br />

What can we do to help<br />

our members on their governance<br />

journey? We regard ourselves<br />

as very proactive, always<br />

looking for new opportunities<br />

and ideas,” she says.<br />

One of those ideas was<br />

the Governance Development<br />

Programme, an introductory<br />

guide to governance which<br />

is now part of a suite of programmes<br />

run by the national<br />

office.<br />

Another, launched earlier<br />

this year is a Due Diligence<br />

Guide for the farming and dairy<br />

sector. The guide has advice<br />

for anyone wanting a governance<br />

role in the farming sector,<br />

but also for farmers looking to<br />

appoint a director.<br />

The branch’s Emerging<br />

Directors award, which allows<br />

up and coming directors to serve<br />

an apprenticeship on a board,<br />

is now in its seventh year, says<br />

Margaret.<br />

The branch has also worked<br />

alongside <strong>Waikato</strong> Chamber of<br />

Commerce to create Governance<br />

Scholarships to encourage directors<br />

to continue their training<br />

and professional development.<br />

Such development is key<br />

as more executives look to see<br />

what they can contribute around<br />

boardroom tables. Margaret<br />

encourages executives to follow<br />

the career path directorships<br />

offer - but with the following<br />

advice.<br />

“Do your homework and be<br />

very clear why you want to do<br />

it. It’s not something you do<br />

part-time, you have to be fully<br />

committed. You need to understand<br />

your responsibilities and<br />

accountabilities. And you need<br />

to enjoy it.”<br />

Margaret, a former managing<br />

director of South East Water,<br />

a British infrastructure business<br />

with an asset base of $1 billion,<br />

is in high demand as a director.<br />

At present she chairs Auckland<br />

Council Controlled Organisation<br />

Watercare Services and WEL<br />

Networks. She is on the board<br />

of <strong>Waikato</strong> Regional Airport as<br />

well as an engineering company<br />

in Auckland and a Christchurch<br />

construction company.<br />

Margaret says she mainly<br />

operates in the infrastructure<br />

sector and relishes the role<br />

developing infrastructure can<br />

play in economic prosperity.<br />

Simon, 43, has a high powered<br />

background in the insurance<br />

industry in the United<br />

Kingdom which involved profit<br />

responsibility for more than<br />

$200m in insurance premiums.<br />

He came to New Zealand 11<br />

years ago and has developed a<br />

strong affiliation and affection<br />

for the region. It is here he<br />

wants to have an impact.<br />

Simon comes into the role<br />

after six years on the IOD<br />

<strong>Waikato</strong> branch committee and<br />

he says he has been a beneficiary<br />

of some of the schemes<br />

the branch has implemented.<br />

“I became an Emerging<br />

Director four years ago and I<br />

was put on the Mentoring for<br />

Diversity Programme about a<br />

year ago. In that sense I’ve<br />

had quite a lot of experience of<br />

our programmes, good experience<br />

of what’s going on in the<br />

Outgoing Institute of Directors <strong>Waikato</strong> chairman<br />

Margaret Devlin, left, and new chairman Simon Lockwood.<br />

town and am quite connected<br />

because of the industry in which<br />

I work.”<br />

He says the IoD’s <strong>Waikato</strong><br />

branch is a very capable group<br />

of people whose collegiality is<br />

its strength.<br />

“There’s just the right blend<br />

of different skills and experiences<br />

that just seems to gel and<br />

Margaret has done an absolutely<br />

stellar job of bringing the<br />

best out in everyone. And we<br />

all share a passionate vision for<br />

how good the region can be.”<br />

What approach will Simon<br />

bring to the new position?<br />

He says the national office<br />

will be looking to <strong>Waikato</strong> as<br />

a leader to continue to refresh<br />

various programmes and remain<br />

proactive.<br />

Another key for Simon is<br />

to emphasise “entrepreneurial<br />

governance” and the value that<br />

can bring businesses. He refers<br />

to issues involving culpability<br />

of directors during finance<br />

company collapses over the last<br />

decade.<br />

“As a result I think the IoD<br />

has been seen as the compliance<br />

end of the continuum. And<br />

that’s absolutely correct that it<br />

should be that. But there’s also<br />

an entrepreneurial element to<br />

governance that’s often missed.<br />

Good governance can lead to<br />

huge business growth.”<br />

Simon emphasises the need<br />

for the branch to always stay<br />

relevant.<br />

“I have a very clear view<br />

around the table or why we<br />

are here. We are here for members.<br />

If we are not, we lose<br />

relevance quickly. If you remain<br />

focussed on the membership as<br />

part of any discussion, solutions<br />

became very clear. If we are<br />

delivering value for members<br />

the organisation will get bigger<br />

and better. If we aren’t, it<br />

won’t.”<br />

Iod <strong>Waikato</strong><br />

celebrates in style<br />

The <strong>Waikato</strong> branch of the Institute of Directors<br />

celebrated its 25th anniversary in <strong>December</strong> with<br />

a function at Southwell School.<br />

IoD members and guests celebrate 25 years.<br />

1. 2. 3.<br />

1. IoD <strong>Waikato</strong> branch<br />

emerging directors Maree<br />

Haddon, left and Alison<br />

Shanks.<br />

2. Hamilton & <strong>Waikato</strong> Tourism<br />

chairwoman Annabel Cotton<br />

and IoD national president<br />

Michael Stiassny.<br />

3. Hamilton West MP Tim<br />

Macindoe and Hamilton<br />

Mayor Andrew King.<br />

<strong>Waikato</strong> Branch – Upcoming events/courses<br />

The Institute of Directors in<br />

New Zealand (IoD) promotes excellence<br />

in corporate governance, represents<br />

directors’ interests and facilitates their<br />

professional development through<br />

education and training.<br />

8 February <strong>2017</strong> CPD: 2 points<br />

AGM Lunch function with Ross Buckley, KPMG<br />

12.00pm - 2.00pm, FMG Stadium <strong>Waikato</strong>, Hamilton<br />

Best wishes for the festive season and<br />

a prosperous New Year.<br />

To register, please contact:<br />

Megan Beveridge,<br />

Branch Manager<br />

<strong>Waikato</strong>.branch@iod.org.nz,<br />

021 358772 or www.iod.org.nz<br />

<strong>Waikato</strong> branch is kindly sponsored by:


MONTHLY POLL<br />

VOTE AND WIN<br />

Sponsored by the Helm Bar<br />

and Kitchen<br />

14%<br />

0%<br />

86%<br />

7<br />

This month’s poll<br />

Prime Minister John Key’s resignation came as a bombshell<br />

to the country. Already some are tipping it could make the difference<br />

next year when the country goes to the polls. With the<br />

John Key factor removed the opposition parties can at last sniff a<br />

chance. So here’s an opportunity for an early political poll. In this<br />

radically new political landscape, who will you likely be voting<br />

for at the next general election?<br />

Vote on the WBN website (www.wbn.co.nz) and fill in the<br />

entry form to be in to win a meal voucher for two at The Helm<br />

Bar & Kitchen. Voting closes Wednesday <strong>January</strong> 20.<br />

Last month’s results<br />

How will business be for you in <strong>2017</strong>?<br />

<strong>Waikato</strong> <strong>Business</strong> <strong>News</strong> readers are in optimistic mood which<br />

is fitting considering the celebratory theme of this month’s edition.<br />

Asked how business will be for them in <strong>2017</strong>, a staggering 86 percent<br />

expect it to be better with just 14 percent expecting a tougher<br />

year. What a great mood to go into the Christmas break with.<br />

0%<br />

14%<br />

WINNER OF THE HELM DINNER VOUCHER IS:<br />

Sandra Cox<br />

Pass It On - A lesson in resilience<br />

The recent ‘Pass It On for<br />

<strong>Waikato</strong> Kids’ Guinness World<br />

Record attempt for the most<br />

consecutive rugby passes at<br />

Willoughby Park saw so many<br />

people step up, face their fears<br />

(because nobody wanted to<br />

be the one who dropped the<br />

ball) and be part of a team<br />

to do something awesome for<br />

<strong>Waikato</strong> youth – pass a rugby<br />

ball five metres without dropping<br />

it.<br />

City Councillor Paula<br />

Southgate changed from her<br />

usual basketball to passing a<br />

rugby ball as she feels it is vital<br />

to support our youth and to<br />

enable them to become the very<br />

best people they can as they are<br />

tomorrow’s leaders.<br />

Chiefs player Shaun<br />

Stevenson liked the link with<br />

the values that the Graeme<br />

Dingle Foundation teaches and<br />

those of the Chiefs club.<br />

Sponsors, supporters and<br />

even Ronald McDonald took<br />

part. Referee Aaron Paterson<br />

was in charge of ensuring each<br />

person had caught and passed<br />

the ball within five seconds.<br />

There was a lot of nervous energy<br />

which quickly turned into<br />

cheering and jubilation as people<br />

completed their pass.<br />

On the third attempt more<br />

than 180 people successfully<br />

passed the ball; this was not<br />

however enough to break the<br />

record of 289 held by the Gwent<br />

Dragons in Wales.<br />

While disappointed with<br />

the outcome, Vikki Blundell,<br />

regional manager for the<br />

Graeme Dingle Foundation<br />

<strong>Waikato</strong>, said this is a great lesson<br />

in resilience for us. Graeme<br />

Dingle Foundation programmes<br />

teach our children the importance<br />

of being resilient, to give<br />

things a go, to get backup when<br />

things don’t work out how we’d<br />

like them to and not give up.<br />

86%<br />

Better<br />

Worse<br />

Same<br />

Our second attempt will be<br />

held in <strong>2017</strong> at Fairfield College<br />

which runs the Graeme Dingle<br />

Foundation Stars programme.<br />

A big thank you to all our<br />

sponsors Ultra Fast Fibre,<br />

EmbroidMe, Speedy Signs,<br />

Chris Hillock Photography,<br />

Washworld Te Rapa, Woolerton<br />

Funeral Home, Style House,<br />

Perreau & Associates, Concept<br />

Kitchens, Steph Weldon,<br />

McDonald’s, David Fogarty,<br />

Safewise, The Keg Room,<br />

Millennium Insurance, Windy<br />

Ridge, Blue Wallace Surveyors,<br />

Flagstaff Fitness, John Dunn,<br />

Plus 91 Café, Goldsworthy<br />

Who will you likely be voting for at<br />

the next general election?<br />

A. National<br />

B. Labour and Greens<br />

C. Other<br />

Cast your vote at:<br />

www.wbn.co.nz<br />

Financial Solutions,<br />

Placemakers Te Rapa, Two<br />

Birds Eatery, Doug Hawkings<br />

Accounting, Dave McGall<br />

– Harcourts, The Empire,<br />

Just Water, <strong>Waikato</strong> Rugby<br />

Union, The Breeze <strong>Waikato</strong>,<br />

Mediaworks Foundation, NAI<br />

Harcourts, Prolife Foods,<br />

Flashpoint Design & Marketing,<br />

Hamilton City Council, Chiefs<br />

and Speedwall.<br />

If you are keen to help by sharing your<br />

career story with Hamilton’s youth and<br />

developing your coaching skills - then<br />

WE NEED YOU!<br />

For the first time in <strong>2017</strong>,<br />

Graeme Dingle Foundation<br />

<strong>Waikato</strong> is launching<br />

Career Mentoring<br />

in Hamilton as part of<br />

our Career Navigator<br />

programme.<br />

Career mentors will<br />

work with small groups of<br />

selected students to help<br />

build their confidence<br />

and skills to make good,<br />

early career decisions<br />

and develop their work<br />

readiness. Career mentors<br />

will receive training and<br />

ongoing support and will<br />

need to commit to monthly<br />

student meetings and<br />

regular wider group events.<br />

Did you know...<br />

The <strong>Waikato</strong> has the<br />

highest youth NEET<br />

(Not in Education<br />

Employment or Training)<br />

statistics in New Zealand!<br />

Career Navigator aims<br />

to tackle these statistics<br />

by providing valuable<br />

information, guidance<br />

around work and life<br />

choices for our rangatahi.<br />

To register your interest or to find out more please contact:<br />

Michelle Daly, Programme Coordinator<br />

michelle@dinglewaikato.nz -027 533 8552<br />

dinglefoundation.org.nz/careernavigator<br />

C72547H<br />

C8232H<br />

Hamilton Monthly Property Report<br />

PROPERTY SNAP SHOT<br />

OF WHAT HAS BEEN<br />

HAPPENING IN THE<br />

MARKET PLACE OVER<br />

THE PAST MONTH.<br />

Sales volumes for the <strong>Waikato</strong>/<br />

Bay of Plenty Region compared<br />

to October <strong>2016</strong> rose 19%.<br />

Compared to November 2015 sales<br />

across the region fell 13%.<br />

The median price across the region<br />

rose $77,500 compared to November<br />

2015 to reach a new record high. Prices<br />

rose 31% in Tauranga, 27% in Rotorua<br />

and 24% in Hamilton. Compared to<br />

October the median price rose $9,250.<br />

The number of days to sell eased<br />

by two days compared to October,<br />

from 33 days in October to 35 days<br />

in November. The number of days to<br />

sell eased by two days compared to<br />

November 2015. Over the past 10 years<br />

the average number of days to sell<br />

during November for <strong>Waikato</strong>/Bay of<br />

Plenty has been 44 days.<br />

REINZ Regional Director, Philip<br />

Searle noted that “The number of first<br />

home buyers in the market is mixed<br />

across the region, with Hamilton reporting<br />

an increase, but other centres such<br />

as Tauranga and Rotorua experiencing<br />

a drop. However, investor numbers are<br />

down across the board. Whether this is<br />

due to the new LVR restriction or the<br />

continuing advance of prices across the<br />

region is uncertain.”<br />

Obviously the statistics contained within<br />

this article represent only a small<br />

fraction of the data I have at my fingertips.<br />

For more information relevant to<br />

your street or your property, call and<br />

ask for one of our team today.<br />

P 07 834 9570 M 027 801 9962 F 07 854 3837<br />

VISIT www.eves.co.nz<br />

By Greg Petrin<br />

Rototuna branch manager<br />

Local market facts<br />

Hamilton City<br />

Sales November<br />

<strong>2016</strong><br />

Sales November<br />

2015<br />

Under $200k* 2 7<br />

$200 - $299k* 11 41<br />

$300 - $399k* 53 117<br />

$400 - $499k* 87 95<br />

$500 - $599k* 66 67<br />

$600 - $699k* 55 44<br />

$700 - $999k* 57 23<br />

$1,000,000 -<br />

$1,999,999*<br />

11 7<br />

$2m+* 0 0<br />

Total number of sales* 342 401<br />

Median sale price* $527,000 $425,000<br />

Median days to sell* 34 29<br />

*Statistical Information Derived From The Real Estate Institute Of New Zealand. Realty Services<br />

Ltd/Success Realty Ltd and any contractor/employee is merely passing over the information.<br />

We cannot guarantee its accuracy and reliability as we have not checked, audited or reviewed<br />

the information and all intending purchasers are advised to conduct their own due diligence<br />

investigation into the same. To the maximum extent permitted by law Realty Services Ltd/Success<br />

Realty Ltd and its contractors/employees do not accept any responsibility to any person for the<br />

accuracy of the information herein.


8 WAIKATO BUSINESS NEWS <strong>December</strong> <strong>2016</strong>/<strong>January</strong> <strong>2017</strong><br />

Cambridge’s pedal culture<br />

attracts cycle giant<br />

Cambridge scored a coup for <strong>Waikato</strong> in<br />

mid-<strong>2016</strong> when Trek Bicycles, said to be<br />

the world’s largest privately-owned cycle<br />

company, elected to make the town its<br />

New Zealand base.<br />

By VIV POSSELT<br />

That decision was made<br />

after Trek Asia Pacific<br />

conducted a nationwide<br />

tour in search of a suitable place<br />

to set up the New Zealand operation.<br />

Trek New Zealand’s now<br />

locally-based marketing man<br />

Lester Perry said Cambridge<br />

won out for several reasons, not<br />

the least of which is the fact<br />

that the town is New Zealand’s<br />

Home of Cycling base.<br />

“Cambridge is considered a<br />

really good fit with Trek,” he<br />

said. “We didn’t want our base to<br />

be in Auckland, but needed to be<br />

close to it for practical reasons.<br />

Our warehousing is done there,<br />

it’s the main portal for any of<br />

our international staff coming<br />

in. The big guys in the US and<br />

Australia don’t want to spend<br />

time in central Auckland … they<br />

would rather spend their New<br />

Zealand time here.”<br />

In a nod to Cambridge’s<br />

cycle-centric character, Lester<br />

added: “It’s no coincidence that<br />

some of the country’s top athletes<br />

are based here - there are<br />

some very good rides within<br />

Corallee Collins-Annan<br />

alongside Ministry of Youth<br />

Development director<br />

Robyn Scott.<br />

easy access in this region.<br />

“As a company, Trek has a<br />

strong culture of cycling. It is<br />

what we do … all our staff<br />

ride. The decision to move<br />

to Cambridge was equally<br />

staff-driven. That’s a big part<br />

of it, and will be part of our<br />

long-term development as we<br />

continue to work closely with<br />

the international guys … some<br />

of the roads and mountain bike<br />

trails around Te Miro and Rotoo-Rangi<br />

are ideal for product<br />

development.”<br />

Trek Bicycles is one of the<br />

biggest players on the international<br />

scene. Its products – both<br />

road and mountain bikes - are<br />

a globally recognised performance<br />

brand, used by top calibre<br />

cyclists in major events worldwide.<br />

One of the key elements of<br />

the company’s ethos, and something<br />

Lester said was “a very<br />

large part of the company’s<br />

story”, is the lifetime warranty<br />

offered on its products.<br />

The Trek story itself had<br />

humble beginnings. In 1976,<br />

deep in the farming regions of<br />

middle America, Dick Burke<br />

and South African Bevil Hogg<br />

started a bike-building business<br />

in a Waterloo barn in Wisconsin.<br />

Both shared an ambitious dream<br />

– to bring the joy of cycling<br />

to the public by manufacturing<br />

bicycles of the highest possible<br />

quality.<br />

They picked a name over a<br />

beer, hung a sign on the door and<br />

set about turning their dream into<br />

reality. With just five employees<br />

on the payroll in that first year,<br />

it would have been unlikely the<br />

two men could have envisaged<br />

Trek growing into the global<br />

company it is today, employing<br />

many hundreds of people<br />

around the world and encouraging<br />

cycling for its health, transport<br />

and environmental benefits.<br />

Central to that success has<br />

been the quality the company<br />

founders were determined<br />

should be integral to its<br />

operation. Today, Trek’s hightech<br />

production development is<br />

driven by the US-based team<br />

that results in a ‘ride quality’ said<br />

to be second-to-none.<br />

“The development aspect is<br />

crucial,” Lester explained. “The<br />

company employs 65 engineers<br />

worldwide who work on product<br />

development. A number are<br />

based in Waterloo where most<br />

of the laboratory testing is done.<br />

They have other offices around<br />

the US as well – one laboratory<br />

in California focuses on<br />

mountain bike suspension and<br />

technology, and a field testing<br />

team in Colorado is responsible<br />

for testing the products before<br />

they go to market. They put the<br />

bikes through their paces against<br />

The four-strong Trek Bicycle (NZ) team. They are, from left, Cambridgebased<br />

Bevan Cheatley, Lester Perry and Kerry Bartle, and South Island<br />

team member Rowan Miller (Christchurch). Photo: Nick Lambert.<br />

the clock.<br />

“The development we do is<br />

by far an industry leader. That<br />

has flow-down effects on the<br />

ride quality of the full range of<br />

Trek bikes.”<br />

For the best part of the last<br />

25 years, New Zealand cyclists<br />

have accessed Trek products<br />

primarily through the only<br />

Kiwi distributor, Cycle Sport in<br />

Whanganui. A recent change in<br />

global strategy saw Trek move<br />

away from the distribution<br />

model, preferring to establish<br />

distribution entities in certain<br />

regions.<br />

“So, while we exist as an arm<br />

of Trek Australia, which was<br />

established six years ago, we are<br />

our own entity … a standalone<br />

operator,” said Lester.<br />

In the five months since<br />

the team began working out of<br />

Cambridge, there has been an<br />

impressive increase in business,<br />

Lester said. The search is still on<br />

for ideal office and tech-training<br />

premises, but in the meantime,<br />

the flexibility offered by<br />

modern technology and centrally-placed<br />

temporary office space<br />

has resulted in “unprecedented<br />

<strong>Waikato</strong> students star at Young<br />

Enterprise National Awards<br />

Two groups of <strong>Waikato</strong><br />

students were recognised<br />

at the Young Enterprise<br />

National Awards held in<br />

Wellington on <strong>December</strong> 7.<br />

More than 3400 students<br />

took part nationwide in The Lion<br />

Foundation Young Enterprise<br />

Scheme (YES), with each YES<br />

team challenged to create and<br />

run a small business.<br />

Crankworks from St Paul's<br />

Collegiate School won the<br />

Innovation Award, and Be<br />

Somebody from Fraser High<br />

School won the Ministry of<br />

Youth Development Award for<br />

<strong>Business</strong> Commitment.<br />

Crankworks created a tool to<br />

make post-hole boring safer and<br />

easier for farmers. The team’s<br />

invention can be attached to a<br />

trailer or farm bike to increase<br />

stability, and it helps farmers<br />

bore holes without the heavy<br />

lifting usually required.<br />

Be Somebody created an<br />

environmentally friendly organic<br />

body care range. This company<br />

was made up of just one student,<br />

Corallee Collins-Annan, who<br />

completed the year as a sole trader.<br />

Corallee produced face scrubs<br />

and face masks which have been<br />

certified as vegan and organic.<br />

Young Enterprise CEO Terry<br />

Shubkin said the two award winners<br />

demonstrated the diversity<br />

of talent in <strong>Waikato</strong>. “These<br />

were two very different ideas,<br />

but both companies were successful<br />

because they identified<br />

Cambridge-based Lester Perry will take care of Trek<br />

Bicycle (NZ) marketing and retail development.<br />

growth”.<br />

“The uptake before we<br />

opened Cambridge was really<br />

successful, but since the changeover,<br />

things have gone from<br />

strength to strength. “<br />

Before coming on board for<br />

Trek Bicycle (NZ) in marketing<br />

and retail development, Lester<br />

worked as the upper North Island<br />

representative for Cycle Sport. It<br />

was very much an on-the-road<br />

position, one that set him up<br />

well for a month-long demonstration<br />

tour of the South Island<br />

The Crankworks team: From left, Hugh<br />

Jackson, Ben McColgan and Angus Kelly.<br />

their target market and wanted to<br />

solve a problem for that group.<br />

<strong>Waikato</strong> can be very proud of<br />

these students.”<br />

In the <strong>Waikato</strong> and King<br />

Country regions, 230 students<br />

he recently completed for Trek.<br />

Also based in Cambridge are<br />

well-known Kiwi cyclist Bevan<br />

Cheatley, who also previously<br />

worked for Cycle Sport, in the<br />

role of Trek Bicycle (NZ) sales<br />

manager, and Kiwi-born Kerry<br />

Bartle, who has moved back<br />

after giving 18 years to Trek<br />

Australia to take on the role of<br />

North Island territory manager.<br />

The fourth Trek Bicycle (NZ)<br />

team member, South Island territory<br />

manager Rowan Miller, is<br />

based in Christchurch.<br />

from 43 teams took part. The<br />

programme is managed nationwide<br />

by Young Enterprise Trust<br />

and coordinated throughout<br />

the <strong>Waikato</strong> and King Country<br />

regions by Smart <strong>Waikato</strong> Trust.<br />

Students benefit from David Johnstone Scholarships<br />

Thirty-five <strong>Waikato</strong> students<br />

are the latest to<br />

receive $6000 for their<br />

tertiary study thanks to the David<br />

Johnstone Charitable Trust<br />

Scholarship.<br />

Founded by <strong>Waikato</strong> farmer<br />

David Johnstone – who harboured<br />

a lifelong wish for a better<br />

education – the scholarship<br />

programme is now 21-years-old<br />

and still helping talented secondary<br />

school students further their<br />

education.<br />

The trust, which is managed<br />

by Perpetual Guardian and now<br />

worth $6.3 million, has distributed<br />

more than $4 million since<br />

1996. Among the criteria defined<br />

by Mr Johnstone, who died in<br />

1990, is a preference for life<br />

goals and ambitions that will<br />

help uplift <strong>Waikato</strong>.<br />

The 35 students who were<br />

awarded scholarships at a<br />

function at Wintec’s Atrium in<br />

<strong>December</strong>, will each receive<br />

$6000 towards their studies,<br />

which include the following categories<br />

for the scholarship:<br />

• University of <strong>Waikato</strong> –<br />

Science Degrees (Bachelor<br />

of Science, Bachelor of<br />

Engineering, Bachelor of<br />

Computing and Mathematical<br />

Science and Bachelor of<br />

Science and Technology);<br />

• University of <strong>Waikato</strong> –<br />

Bachelor of Teaching /<br />

Secondary School Teaching<br />

Degrees;<br />

• <strong>Waikato</strong> Institute of<br />

Technology – General studies,<br />

including Bachelors<br />

of Nursing, Occupation<br />

Therapy, Media Arts and<br />

Early Childhood Education,<br />

as well as Certificates in<br />

Massage and Building.<br />

Assistant vice-chancellor<br />

at the University of <strong>Waikato</strong>,<br />

Michelle Jordan-Tong, says<br />

scholarships such as the David<br />

Johnstone Charitable Trust are<br />

particularly valuable to <strong>Waikato</strong><br />

because it influences the development<br />

of skills that have been<br />

identified as being relevant to the<br />

regional economy.<br />

"STEM subjects (science,<br />

technology, engineering and<br />

mathematics) are needed in<br />

<strong>Waikato</strong>, which has a strong<br />

primary sector focus, and the<br />

focus of the David Johnstone<br />

Charitable Trust is helping to<br />

plug the gap, as well as ensure<br />

that the region's students receive<br />

financial help to achieve their<br />

goals.<br />

"I was particularly struck by<br />

the high academic calibre of this<br />

year's recipients. Many of them<br />

have endured hardship and, as<br />

gifted and talented as they are,<br />

may have struggled to access a<br />

tertiary education if it wasn't for<br />

the David Johnstone Charitable<br />

Trust Scholarship," she said.<br />

Regional engagement manager<br />

at <strong>Waikato</strong> Institute of<br />

Technology, Edgar Wilson, said<br />

the scholarship reduces the barrier<br />

for students who want to<br />

access tertiary education and<br />

offers them more opportunities<br />

than they may ordinarily have<br />

enjoyed.<br />

"Some of these students have<br />

had marked hardship. Even<br />

though they can access student<br />

loans, there are still obstacles<br />

that make studying difficult like<br />

paying for accommodation or<br />

transport. This discretionary<br />

funding frees up money to give<br />

them easier access to tertiary<br />

education.<br />

"I think a key thing to come<br />

out of this is that in receiving<br />

this scholarship, many of<br />

these students learn about who<br />

David Johnstone was and his<br />

accomplishments – for example<br />

that he was a founder of<br />

National Fieldays and a successful<br />

<strong>Waikato</strong> businessman and<br />

farmer – and they take inspiration<br />

from that story. In that<br />

way, David Johnstone's legacy<br />

lives beyond the money and the<br />

opportunities the scholarship<br />

provides," he said.<br />

Mr Wilson said that the<br />

scholarship picks the candidates,<br />

not the courses, and that many of<br />

the students this year are trending<br />

towards trades and maths<br />

and science qualifications, such<br />

as in the health sector.<br />

Perpetual Guardian regional<br />

manager, Jan Middlemiss, says<br />

that while Perpetual Guardian is<br />

actively involved as a trustee in<br />

managing the David Johnstone<br />

Charitable Trust, the real reward<br />

comes on the night of the scholarship<br />

awards.<br />

"There is no question that<br />

parents and students regard this<br />

scholarship as an absolute privilege<br />

and it is always received<br />

in a spirit of humility and celebration.<br />

"We take enormous satisfaction<br />

from being in a position<br />

to help realise Mr Johnstone's<br />

dream of a higher education<br />

through the more than 500 students<br />

that this scholarship has<br />

helped over the years," she said.<br />

As part of the administration<br />

of the David Johnstone Trust,<br />

nomination forms and criteria<br />

are sent to schools within the<br />

David Johnstone<br />

on his Orini farm.<br />

trust’s designated area in August<br />

each year. Nominations are sent<br />

to each member of the selection<br />

committee (which consists<br />

of the trust’s four independent<br />

trustees, Perpetual Guardian<br />

and three invited people from<br />

within the education sector).<br />

Recommendations are then<br />

made and approved by the trustees<br />

and scholarship recipients<br />

selected and informed.


IT BUSINESS SOLUTIONS<br />

WAIKATO BUSINESS NEWS <strong>December</strong> <strong>2016</strong>/<strong>January</strong> <strong>2017</strong> 9<br />

At the heart of Vo2 is our ability to understand our clients and help them with thinking and<br />

technology that accelerates their growth. How our clients respond to our promotions and<br />

offerings, and how we adapt to that response is a key driver for our success. Whilst lots of<br />

people may talk about SEO, multi-channel marketing and other catch phrases, we thought<br />

this month we’d share in practical terms what we do.<br />

Looking<br />

We spend time getting to know our clients, as individuals,<br />

organisations and also as market groups. These relationships and<br />

client activities provides us with insight into the opportunities<br />

and challenges that they face, and guides what we can do to<br />

help.<br />

In addition, our technical team are continually on the lookout for<br />

new ways of doing business and for technologies that we can<br />

leverage for ourselves and our clients.<br />

Our Client Engagement Managers sit in the same space as our<br />

developers and engineers, allowing for the natural transition<br />

of market knowledge to technical capabilities and back again.<br />

This sharing also eliminates the classic divide between sales and<br />

delivery that holds so many other technology companies back<br />

from reaching their potential.<br />

Speaking<br />

With all of this shared commercial, technical and client<br />

knowledge, we are then able to inform our clients of the various<br />

ways we can help. Rather than splattering generic adverts<br />

across random media channels, we are able to inform, challenge<br />

and encourage known groups of people, communicating<br />

useful messages, across appropriate media channels to the<br />

right people. We differentiate our Facebook audience from our<br />

Linkedin audience and as we investigate technologies such as<br />

SnapChat we are able to determine if they are appropriate for<br />

our clients and the messages we send.<br />

However, our speaking doesn’t stop there. We also take these<br />

learnings, opportunities and challenges to our clients directly<br />

as we meet face to face with them, in this way, the day to day<br />

interactions with Vo2 resonate with our online experience,<br />

increasing authenticity and credibility.<br />

Listening<br />

A key benefit of using digital media to communicate is that it<br />

makes the monitoring of user behavior very easy. We are able<br />

to determine which pieces of information are most interesting<br />

to our clients, and how our own market segments respond to<br />

different channels.<br />

This has provided us with insights into markets we didn’t know<br />

existed for some of our clients and further fine tune their<br />

promotion. Also, just as our speaking occurs face to face so<br />

does our listening, as we validate assumptions and gain richer<br />

understanding from our clients and continually refine our<br />

understanding of their world.<br />

Acting<br />

The most valuable part of our experience is to act on the<br />

insights gained from listening. This keeps us on the cutting<br />

edge of adding true business value and results in a team that is<br />

constantly developing, adapting and improving.<br />

.<br />

Come see for yourselves<br />

To see how this looks in action, come visit us, ring the number below or email us and let us know when would suit, we’d love to share<br />

what we do, learn a bit about you and what spins your wheels!<br />

07 839 9390 hello@vo2.nz www.vo2.nz<br />

High performance digital thinking<br />

Working with organisations across the <strong>Waikato</strong> & Bay of Plenty to raise their digital performance<br />

www.vo2.nz


10 WAIKATO BUSINESS NEWS <strong>December</strong> <strong>2016</strong>/<strong>January</strong> <strong>2017</strong><br />

IT BUSINESS SOLUTIONS<br />

Microsoft and Netsafe<br />

issue fresh warning<br />

about scammers<br />

Microsoft New Zealand and Netsafe have<br />

renewed their call for New Zealand internet<br />

users to be aware of a fresh wave of<br />

scammers who are targeting this country<br />

with warnings about fake viruses on their<br />

computers.<br />

The call for vigilance<br />

comes as Microsoft<br />

and Netsafe have both<br />

received a notable increase in<br />

reports of scammers trying to<br />

defraud people by phone or<br />

by using ‘pop up’ messages<br />

on screens. The scammers are<br />

claiming to be representatives<br />

of Microsoft, telling users that<br />

they have identified a problem<br />

with their device.<br />

The scammers claim to<br />

represent the Microsoft<br />

brand because the<br />

company is well known<br />

The scammers then offer<br />

to fix the ‘compromised’<br />

device and ask for remote<br />

access which can reveal pass-<br />

words, credit card details,<br />

bank account numbers and<br />

other information. They may<br />

also explicitly ask for payment<br />

so that protection software –<br />

which is actually malicious<br />

software – can be installed.<br />

According to Netsafe some<br />

people have allowed access to<br />

their computers in these ways<br />

and have consequently lost<br />

money upwards of $400.<br />

Netsafe chief executive<br />

Martin Cocker says<br />

this pattern of phone<br />

scamming is not new<br />

and variations of it have<br />

been circulating for several<br />

years.<br />

“The scammers<br />

claim to represent the<br />

Microsoft brand because<br />

the company is well<br />

known” says Martin,<br />

“the calls may sound<br />

genuine”.<br />

“People are led to believe<br />

they are doing the right thing<br />

by handing over private passwords<br />

or details, but are soon<br />

fraudulently charged money,<br />

have their identity stolen, find<br />

their computer has been infected<br />

with viruses or other malware<br />

that seriously compromises<br />

their security.”<br />

Microsoft NZ’s marketing<br />

and operations director Frazer<br />

Scott says the key message<br />

Microsoft wants to make clear<br />

once again to New Zealand<br />

internet users is that the company<br />

will never call them asking<br />

for remote access to their<br />

computer.<br />

“Microsoft does not call<br />

customers at home saying that<br />

we have detected a problem<br />

with their computer, and we<br />

will never ask for passwords<br />

or other private details in any<br />

forum,” says Mr Scott.<br />

Mr Cocker says their advice<br />

to people who receive suspect<br />

calls is to hang up immediately.<br />

“If you have given someone<br />

remote access to your<br />

device you should immediately<br />

end the session and contact<br />

Netsafe. If you have given any<br />

bank details to a caller, then<br />

contact your bank as soon as<br />

possible to advise them of the<br />

possible fraud.”<br />

Microsoft and Netsafe say<br />

that the recent fresh wave of<br />

reports about these scams is a<br />

timely reminder for people to<br />

be vigilant.<br />

TECH TALK<br />

> BY DAVID HALLETT<br />

David Hallett is a director of Hamilton software specialist Company-X,<br />

design house E9 and chief nerd at <strong>Waikato</strong> Need a Nerd.<br />

FEATURES OF SCAMMER CALLS<br />

Overseas caller states they are from Microsoft or a Microsoft certified technician.<br />

Suggests the victim’s computer is infected and harming others online or that their ISP<br />

has identified their system has a problem.<br />

Will get the computer owner to give the caller remote access using a genuine<br />

networking service or website like logmein123 or TeamViewer.<br />

They will use the ‘Event Viewer’ tool on the computer to highlight error messages<br />

which are supposedly signs of an infection.<br />

The cold caller will offer to clean up the infection and/or install security software and<br />

provide an ongoing support service that costs anywhere up to $500.<br />

HOW TO DEAL WITH<br />

THE OVERSEAS COLD CALLERS<br />

Hang up the phone – engaging with or taunting these companies can lead to you<br />

receiving many more calls at all times of the day or night. Some technicians have<br />

resorted to threats or abuse to get computer owners to give remote access.<br />

If you do give access but become suspicious, disconnect from the session<br />

immediately. Netsafe has received some reports of these cold calling companies<br />

installing ransomware on the computer to ensure they get paid to unlock the PC.<br />

If you have previously given remote access, it may pay to check what has been<br />

installed on your computer and be certain there is no way for the company to<br />

continue accessing your system and files. Consult a trusted local PC technician if<br />

unsure.<br />

If you have paid money to these companies using a credit card, call your bank and<br />

discuss your options. If you sent funds via Western Union or another wire transfer<br />

service, then the money has gone and cannot be recovered.<br />

If you have given remote access to your device, handed over private passwords or<br />

other information report it Netsafe toll-free on 0508 NETSAFE (0508 638 723) or visit<br />

http://netsafe.org.nz/report<br />

Techweek “biggest ever” tech event in New Zealand<br />

Techweek’17, May 6 to 14<br />

next year, will be the biggest<br />

week New Zealand<br />

has ever seen or experienced in<br />

technology.<br />

Techweek will help the push<br />

by NZTech for New Zealand<br />

become a digital nation and to<br />

demonstrate our tech pedigree to<br />

the world.<br />

More than 100 events will<br />

take place all over the country,<br />

in businesses and schools<br />

with hackathons, innovative tech<br />

debates, hands-on experiential<br />

events, livestreams and awards<br />

ceremonies.<br />

Events are catering to a wide<br />

variety of audiences including<br />

schools, non-tech people, techheads,<br />

start-up founders, international<br />

and local investors, business<br />

leaders and political figures.<br />

Events will include tech business<br />

heavyweights and leading<br />

New Zealand business people<br />

who are already successful on<br />

the global stage. At the other<br />

end of the scale we will see<br />

local communities and schools<br />

experimenting with technology<br />

to inspire the next generation.<br />

NZTech chief executive<br />

Graeme Muller says Techweek<br />

will not just be in cities and<br />

main centres but also the rural<br />

community. The major Farming<br />

2020 event will be one of the<br />

showcase events because farming<br />

and primary industries are<br />

so important to New Zealand’s<br />

export sector.<br />

“Agtech is one of New<br />

Zealand’s fastest growing, most<br />

exciting innovation sectors.<br />

It’s an area where we can truly<br />

say we’re leading the world.<br />

Farming 2020 will showcase<br />

the best and most inventive NZ<br />

Agtech.<br />

“Another event will be the<br />

Talking Tech Everywhere podcast<br />

where popular tech podcast,<br />

Access Granted, will take<br />

to the road for Techweek’17.<br />

It will travel the length of the<br />

country over the course of the<br />

week, interviewing tech founders,<br />

inventors and tech industry<br />

personalities.<br />

“We will have many other<br />

major events embracing the<br />

academic and manufacturing<br />

communities, the design sector,<br />

health and education sectors<br />

bringing communities together<br />

to share ideas and experience<br />

on how they are making the<br />

most of tech and grow cool tech<br />

companies.<br />

“Blockchain was the hot<br />

topic of <strong>2016</strong>. Blockchain is<br />

named after the way it works.<br />

Each bit of data, which could be<br />

a money transfer or real estate<br />

contract, is encrypted using<br />

blockchain software.<br />

“In Techweek next May we<br />

will be talking about how blockchain<br />

technology can be used to<br />

disrupt and re-imagine education<br />

and health systems. One of<br />

the world’s leading authorities<br />

on Blockchain, New Zealander<br />

Mark Pascall, will host a blockchain<br />

event.<br />

“Blockchain is software that<br />

forms a presumably unhackable<br />

system for transactions. That's<br />

because it is hosted on thousands<br />

of computers around the<br />

world, not just one server. Every<br />

individual system would need to<br />

be broken simultaneously so this<br />

new system provides a novel<br />

new way to conduct safe transactions<br />

without the need of a<br />

middle man,” Mr Muller says.<br />

NZTech, the national representative<br />

group for Kiwi<br />

tech companies, has reached<br />

an important milestone with<br />

substantial expansion in New<br />

Zealand’s fastest growing and<br />

third largest export earner.<br />

NZTech represents more<br />

than 400 organisations in a tech<br />

sector with 100,000 jobs and<br />

growth throughout New Zealand<br />

making up eight percent of the<br />

country’s gross domestic product<br />

(GDP) and contributing over<br />

$6.3 billion in exports.<br />

“Our Techweek goal is to<br />

stimulate an environment where<br />

technology provides important<br />

productivity and economic benefits<br />

for New Zealand.<br />

"Where people explore ways<br />

to harness technology to make<br />

NZTech chief executive<br />

Graeme Muller.<br />

New Zealand a better place for<br />

future generations and to showcase<br />

our success stories to the<br />

world so we are encouraging<br />

communities and companies to<br />

put on events in Techweek via<br />

our expressions of interest page<br />

at Techweek.co.nz,” Mr Muller<br />

says.<br />

SPA2036<br />

WE’RE LOCAL LIKE YOU<br />

We know what business is like where you live, because we live there too.<br />

We’ll come to you, giving you a dedicated business communications<br />

expert and regular tech checks to ensure you have the right solutions.<br />

CALL 0800 BUSINESS TO FIND OUT WHAT<br />

SPARK BUSINESS CAN DO FOR YOU<br />

SPA2036 Generic Local Like You ad 260x100mm FA.indd 1<br />

21/04/16 4:05 pm


IT BUSINESS SOLUTIONS<br />

WAIKATO BUSINESS NEWS <strong>December</strong> <strong>2016</strong>/<strong>January</strong> <strong>2017</strong> 11<br />

Technologists spice up <strong>Waikato</strong>’s<br />

“Silicon Valley” reputation<br />

Things are hotting up in the <strong>Waikato</strong>’s<br />

information technology sector at a series<br />

of monthly curry nights.<br />

<strong>Waikato</strong> information<br />

technology professionals,<br />

led by<br />

Company-X director David<br />

Hallett, are adding spice to the<br />

region’s reputation as the Silicon<br />

Valley of New Zealand by catching<br />

up over a monthly curry.<br />

It’s an excellent opportunity<br />

for people in the ICT<br />

industry to catch up with<br />

others involved in the same<br />

business as them<br />

<strong>Waikato</strong> information technology<br />

professionals, led by<br />

Company-X director David<br />

Hallett, are adding spice to the<br />

region’s reputation as the Silicon<br />

Valley of New Zealand by catching<br />

up over a monthly curry.<br />

David, as chairman of<br />

the <strong>Waikato</strong> branch of the<br />

Information Technology<br />

Professionals New Zealand<br />

(ITPNZ), hosts the monthly<br />

Thursday Night Curry events<br />

at the Royale Indian Restaurant<br />

in Cameron Rd, Hamilton East.<br />

“It’s a strictly sales spielfree<br />

zone,” said David.<br />

“Although we'd love to hear<br />

how the <strong>Waikato</strong> branch of<br />

the IT Professionals can further<br />

support IT professionals<br />

in the <strong>Waikato</strong>.”<br />

It’s also an ideal event for<br />

keeping up-to-date<br />

on the progress<br />

of the many IT<br />

Professionals projects,<br />

such as the<br />

Hamilton Tech Talk<br />

Unconference held<br />

on November 28.<br />

“An unconference<br />

is a participant-driven<br />

meeting,” David<br />

said. “Chairs are set<br />

in a large circle, and<br />

this is the extent of<br />

the organising work. That was<br />

a chance for IT professionals to<br />

discuss ideas, issues or opportunities<br />

with other participants by<br />

grabbing a marker and writing<br />

their topics and names on a<br />

Post-it note, and sticking it on<br />

the board.”<br />

It took about 10 minutes for<br />

the organisers and participants<br />

to come up with a two-hour<br />

agenda of unconference sessions,<br />

with each one titled, hosted,<br />

and scheduled by somebody<br />

in the group.<br />

CURRY FAVOUR: Company-X director David Hallett, right, chews the fat with business analyst Chris Gardner, left, and developer Arno<br />

van Niekerk, over a curry at the Royale Indian Restaurant.<br />

“IT professionals can just<br />

come along to Thursday Night<br />

Curry and catch up with others<br />

working in IT in the <strong>Waikato</strong><br />

region,” David said.<br />

Regulars include colleagues<br />

from his Wintec House,<br />

Hamilton, based software<br />

specialist firm including fellow<br />

director Jeremy Hughes<br />

and project manager Claire<br />

Sherrington.<br />

Claire said the monthly curry<br />

nights offered great learning<br />

opportunities, whether you were<br />

just starting out in IT or had<br />

years of experience.<br />

“It’s good to talk to IT professionals<br />

working in industries<br />

other than your own, and hear<br />

how technology is an enabler<br />

for those industries,” Claire said.<br />

“I’d love to see more women<br />

in IT joining me for this.”<br />

Technology is used in just<br />

about every industry from local<br />

and central government, healthcare<br />

and transport to agriculture,<br />

manufacturing, security<br />

and sport.<br />

“It’s also good to hear from<br />

those who have just left university<br />

and are just starting out<br />

in the IT world, as well as<br />

those who have enthusiastically<br />

embraced a new job in IT.”<br />

Other regulars include E9<br />

general manager Mehrdad<br />

Behroozi and E9 designer Aida<br />

Khangoli. E9, also based at<br />

Wintec House in Hamilton, is a<br />

graphic design and web development<br />

company that is a sister<br />

business to Company-X.<br />

“It’s an excellent opportunity<br />

for people in the IT industry<br />

to catch up with others involved<br />

in the same business as them, as<br />

well as other branches of the IT<br />

industry,” said Mehrdad, who is<br />

also known as Merv.<br />

“I keep going back because<br />

it gives me an opportunity to<br />

meet other IT professionals<br />

around Hamilton while learning<br />

and sharing knowledge and<br />

information. As cheesy as that<br />

sounds, it's been an incredible<br />

provider of learning for me. It's<br />

priceless.”<br />

Thursday Night Curry happens<br />

on the first Thursday of<br />

every month, except <strong>January</strong>,<br />

at the Royale Indian Restaurant<br />

in Hamilton East at 6.30pm.<br />

Register on the IT<br />

Professionals website at http://<br />

itp.nz/events/waikato or by<br />

emailing info@itp.nz no later<br />

than the day before.<br />

The cost is $20 per head<br />

for an all-you-can-eat curry<br />

dinner, which includes numerous<br />

curries, entrees and naan<br />

bread all served directly to<br />

your table.<br />

We really like solving<br />

problems with software.<br />

Tell us yours.<br />

INNOVATION<br />

Software can solve your biggest<br />

problems and deliver on your<br />

brightest ideas.<br />

INTEGRATION<br />

Software can improve, add<br />

functionality to, or fix your<br />

existing software investment.<br />

INSOURCING<br />

Our software experts can help you<br />

get the job or project done.<br />

We’re ready, are you?<br />

Contact us today:<br />

Level 2, Wintec House, Cnr Anglesea & Nisbet Streets, Hamilton 3204<br />

Phone: 0800 552 551 Email: info@company-x.co.nz<br />

Visit us online: www.company-x.co.nz


12 WAIKATO BUSINESS NEWS <strong>December</strong> <strong>2016</strong>/<strong>January</strong> <strong>2017</strong><br />

Urge Coffee and Tea Boutique hosts<br />

a Hamilton Central BA5<br />

Proudly Sponsored By<br />

1. 2.<br />

We wanted to do<br />

something different<br />

for my wife’s birthday.<br />

We love our food<br />

so the quality of<br />

the menu was really<br />

important to us.<br />

I’ve enjoyed meals<br />

from Montana at big<br />

functions so I thought<br />

I’d ask them to help.<br />

They took care of<br />

everything – right<br />

down to specific<br />

dishes we helped<br />

create.<br />

Stu & Sarah Anderson,<br />

Tamahere.<br />

3. 4.<br />

5. 6.<br />

7. 8.<br />

1. Arna Berryman and Chris Heenan, Heartland Bank 2. Michelle Macaskill, Hamilton Gardens Arts Festival; Richard Price, Cecil House and<br />

HCBA executive 3. Upananda Paragahawewa, Hamilton City Council; Paul Barlow, Metro by Hoyts 4. Janice Lapwood, University of <strong>Waikato</strong>;<br />

Jackie Runciman, HMS Trust 5. Alicia Platje and Tracy Sou, Precious Metals 6. Vicky Redwood, HCBA; Fiona Platje, Precious Metals 7. Justin<br />

Vodane, Anglesea Chiropractic Clinic; Debi Rush, McDonalds 9. Natasha Chevtchenko, Black Obsidian; Brian Milicich.<br />

Take the stress out of your next private function and<br />

treat your friends and guests to a truly outstanding<br />

culinary experience.<br />

As the most dynamic catering company in the<br />

<strong>Waikato</strong>, Montana Catering has created and<br />

delivered food that delights groups of any size –<br />

especially, those you welcome into your home.<br />

Montana Catering, Claudelands<br />

Service Entry, Gate 6, Brooklyn Road, Hamilton<br />

07 839 3459 | info@montanacatering.co.nz | montanacatering.co.nz


WAIKATO BUSINESS NEWS <strong>December</strong> <strong>2016</strong>/<strong>January</strong> <strong>2017</strong> 13<br />

Vibrant Garden Place “top<br />

priority” for new centre city boss<br />

Restoring vibrancy to Garden Place is the<br />

first item on the agenda for new Hamilton<br />

Central <strong>Business</strong> Association(HCBA)<br />

general manager Vanessa Williams.<br />

By GEOFF TAYLOR<br />

Vanessa, an experienced<br />

marketer with a wealth<br />

of international experience,<br />

has taken over the role<br />

previously occupied by Sandy<br />

Turner.<br />

She has been in the job just<br />

over a month but is already<br />

focused on one of HCBA’s major<br />

action plans which is revitalising<br />

Garden Place, a public space<br />

that in recent years Hamilton<br />

City Council has constantly tried<br />

to energise.<br />

“There are many opinions<br />

going around about how it can<br />

be a better space and better utilised,”<br />

says Vanessa.<br />

She says it’s too early to talk<br />

physical changes and stresses<br />

the key is to collaborate with the<br />

many other organisations with a<br />

stake in the central city, such as<br />

surrounding businesses, <strong>Waikato</strong><br />

Property Council, <strong>Waikato</strong><br />

Chamber of Commerce and<br />

Hamilton & <strong>Waikato</strong> Tourism.<br />

She’s in the process of putting<br />

together a working group.<br />

“We’ve all got overlapping<br />

areas of interest so it’s right that<br />

we should all have input.”<br />

Her vision for Garden Place<br />

includes getting more families<br />

into the space and more events.<br />

She suggests Garden Place could<br />

capitalise better on events at<br />

locations such as FMG Stadium<br />

<strong>Waikato</strong> or Claudelands Event<br />

New Hamilton Central<br />

<strong>Business</strong> Association<br />

general manager Vanessa<br />

Williams.<br />

Centre as well as the Hamilton<br />

Gardens Festival and the<br />

National Agricultural Fieldays.<br />

She also acknowledges suggestions<br />

that more could be made<br />

of Garden Place’s “garden”<br />

theme and a link with Hamilton<br />

Gardens, while more use of public<br />

art and sculptures “are also in<br />

the mix”.<br />

“There are about 22,000 people<br />

who come into our city each<br />

day and I would love them to<br />

have compelling reasons to call<br />

into Garden Place.”<br />

“It’s the foot traffic that<br />

makes a place.”<br />

Vanessa is Hamilton born<br />

and bred. She attended <strong>Waikato</strong><br />

Diocesan School for Girls and<br />

the University of <strong>Waikato</strong> before<br />

honing her marketing skills in<br />

London, Aberdeen and Brunei.<br />

In between employment she<br />

returned to Hamilton and when<br />

the HCBA job was advertised<br />

earlier this year she didn’t hesitate<br />

to apply for it.<br />

“I genuinely passionately<br />

am interested in Hamilton<br />

city which is the place I’ve<br />

always come back to when I’ve<br />

returned from overseas. I’ve<br />

never thought to go anywhere<br />

else, it’s always been Hamilton.<br />

“I think there’s just so much<br />

the city has to offer and to be a<br />

part of helping it grow was such<br />

a drawcard for me.”<br />

Vanessa says a key attraction<br />

for her in the job was a sense of<br />

how much is happening in the<br />

city already.<br />

“We have a newly elected<br />

council, HBCA has a new<br />

chairman (SkyCity operations<br />

manager, Kevin Flynn), a new<br />

executive committee and a new<br />

general manager. And the CBD<br />

is changing with a number of<br />

new buildings being constructed.<br />

“If you have a look at all<br />

the scaffolding around the city<br />

centre you really do get that<br />

vibe that things are really happening.”<br />

Vanessa says if the city can<br />

enact plans such as the River<br />

Plan and the Central City<br />

Transformation Plan it is on the<br />

cusp of something great. She’s<br />

looking forward to the development<br />

of Victoria On The River<br />

and other elements of the River<br />

Plan.<br />

“We have an amazing natural<br />

resource. There are a lot of cities<br />

that capitalise on that and it’s<br />

great to see we are getting ready<br />

to do something with the river.”<br />

The future or HCBA was<br />

questioned at times over the last<br />

year with suggestions a more<br />

high powered organisation such<br />

as a CBD board might be needed<br />

to make real inroads. But<br />

Vanessa says she has not picked<br />

up any of that sentiment in her<br />

dealings with the other organisations<br />

she works closely with.<br />

“I know there have been<br />

things said in the past but certainly<br />

in the short time I’ve<br />

been here none of that has been<br />

brought to the table.”<br />

Vanessa stresses the need for<br />

Hamiltonians to be ambassadors<br />

for the city and to try to stay in a<br />

positive space.<br />

“There are always things that<br />

people would like to change.<br />

Let’s flip that around and make<br />

that an opportunity.”<br />

<strong>Business</strong><br />

Vitality<br />

Driving <strong>Business</strong>es to Grow and Succeed<br />

<strong>2017</strong> Golf Day<br />

Presented by<br />

Corporate Connections<br />

Hole Sponsorship<br />

(includes team of four) $555+ gst<br />

Hamilton Windscreen LWP.indd 1<br />

Teams of four $355+ gst<br />

Individual $97.50+ gst<br />

2/12/10 9:23:50 AM<br />

Hamilton Windscreen LWP.indd 1<br />

07 849 2818<br />

Hamilton Windscreen LWP.indd 1<br />

Hamilton Windscreens<br />

712 Te Rapa Road, Hamilton<br />

www.hamiltonwindscreen.co.nz<br />

info@hamiltonwindscreen.co.nz<br />

30067<br />

2/12/10 9:23:50 AM<br />

Friday 17 February <strong>2017</strong><br />

St Andrews Golf Club<br />

Welcome 11noon<br />

Tee off 12.30pm<br />

Prizes to be won<br />

2/12/10 9:23:50 AM<br />

Register your team NOW<br />

or you will miss out on this sell-out event<br />

To find out more please contact<br />

help@waikatochamber.co.nz or visit<br />

www.waikatochamber.co.nz/events<br />

Hamilton Windscreen LWP.indd 1<br />

2/12/10 9:23:50 AM


14 WAIKATO BUSINESS NEWS <strong>December</strong> <strong>2016</strong>/<strong>January</strong> <strong>2017</strong><br />

URBAN HOMES<br />

Urban Homes builds on<br />

another successful year<br />

Urban Homes owners Daniel and Bronwyn<br />

Klinkenberg’s mission is simple: “Through<br />

superior quality, customer service and<br />

communication we will treat your project as<br />

our very own masterpiece.”<br />

Urban Homes topped<br />

off a successful<br />

year recently at the<br />

prestigious 26th Registered<br />

Master Builders <strong>2016</strong> House<br />

of the Year Awards being<br />

honoured with the National<br />

GIB Show Home Award.<br />

The Supreme Awards were<br />

announced at a gala dinner<br />

attended by more than 500<br />

guests from the building and<br />

construction industry held<br />

at the Langham Hotel in<br />

Auckland in late November.<br />

Urban Homes’ winning<br />

entry was its Fendaltondesigned<br />

home at St Kilda,<br />

Cambridge.<br />

This meticulously crafted<br />

four-bedroom home enchants<br />

you with its exceptional style<br />

and warmth.<br />

Three living spaces provide<br />

the ultimate in contemporary<br />

living.<br />

The alluring blend of<br />

uniquely New Zealand features<br />

and modern European<br />

design elements creates a<br />

captivating and comfortable<br />

modern retreat.<br />

The rustic feel flows<br />

through the 286 square<br />

metre home, from recycled<br />

Christchurch brick features<br />

and floating cedar ceilings, to<br />

the Euro-style cladding and<br />

big barn doors.<br />

This is country living to<br />

a tee.<br />

The spacious interior<br />

delights with its unrivalled<br />

design and function, and it is<br />

the ultimate home for entertaining<br />

or simply relaxing.<br />

Extensive glazing maximises<br />

solar gain. Fabulous<br />

indoor-outdoor flow keeps<br />

the interior connected with<br />

nature.<br />

Energy-saving innovations<br />

keep running costs<br />

down while treading lightly<br />

on the planet.<br />

The master bedroom is<br />

the pièce de résistance, with<br />

exposed brick and an elegant<br />

ensuite with freestanding<br />

bath.<br />

A chic family bathroom<br />

serves daily life. Built by<br />

multiple award-winning master<br />

builders with a passion for<br />

Continued on page 15<br />

For your business and property<br />

structure advice, call us.<br />

Free initial consultation at the<br />

office or two doors down at the<br />

Good George!<br />

e. steve@auctus.co.nz<br />

m. 027 664 4289 t. 07 974 4813<br />

a. 34a Somerset St, Frankton, Hamilton<br />

AWARD WINNING HOMES FEATURE PREMIUM COOKING APPLIANCES<br />

Talk to our specialist team at Kitchen Things Hamilton, 11 Maui Street, Te Rapa,<br />

Ph: 07 850 9040<br />

VISIT: KITCHENTHINGS.CO.NZ<br />

PROUD TO BE ASSOCIATED WITH<br />

URBAN HOMES.<br />

CONGRATULATIONS ON YOUR AWARD<br />

www.auctus.co.nz<br />

40309<br />

C3042H


URBAN HOMES<br />

WAIKATO BUSINESS NEWS <strong>December</strong> <strong>2016</strong>/<strong>January</strong> <strong>2017</strong> 15<br />

The National GIB Show Home Award comes<br />

on the back of recognition for Urban Homes<br />

received throughout <strong>2016</strong> including:<br />

<strong>2016</strong> <strong>Waikato</strong> Registered Master Builders<br />

House of the Year Awards:<br />

Gold award, category winner – GIB Show home<br />

Gold award, bathroom excellence award – New Home $650-$1m<br />

<strong>2016</strong> Westpac <strong>Waikato</strong> <strong>Business</strong> Awards Finalist<br />

Service Excellence Award<br />

<strong>Business</strong> Growth Award<br />

Marketing Award<br />

From page 14<br />

perfection, this well-designed<br />

masterpiece of modern living<br />

is a house you will love to<br />

live in.<br />

Urban Homes’ mission is<br />

developed around delivering<br />

quality in all areas, and they<br />

have put solid processes in<br />

place to make sure they can<br />

maintain consistent exceptional<br />

quality at all times and<br />

deliver results. They recently<br />

developed their unique Urban<br />

Quality Standard (UQS) quality<br />

control system to ensure<br />

that they effectively manage<br />

each build very well with a<br />

guaranteed highest possible<br />

quality finish.<br />

This is vital to Urban<br />

Homes’ future long-term success<br />

as it enables the company<br />

to deliver ‘WOW’ in<br />

all areas. For Urban Homes,<br />

quality is about delivering<br />

a consistently high level of<br />

product year after year. Their<br />

ability to do that was proven<br />

again this year, being honoured<br />

with such recognition<br />

and awards.<br />

Daniel says: “The attribute<br />

I am most proud of at<br />

Urban Homes is our exceptional<br />

team culture. This is<br />

something we have been very<br />

intentional about creating.<br />

We are extremely grateful to<br />

have such an amazing team<br />

of very talented staff who<br />

have bought into our company<br />

vision. We want to be<br />

known as a company that not<br />

only delivers an exceptional<br />

Continued on page 16<br />

congratulate Urban Homes on the success of the St Kilda showhome<br />

the mezzanine | riverbank lane | 298 victoria street | hamilton<br />

Brewer Joinery incorporates quality<br />

products and superior service to provide<br />

premium, custom made window and<br />

door systems for all your joinery needs.<br />

Creating an exterior inspired by you<br />

It is a privilege to be associated with<br />

Daniel at Urban and their award winning<br />

homes across the <strong>Waikato</strong>.<br />

retaining decking<br />

concrete - exposed, plain, coloured<br />

fencing - timber, aluminium, iron, trellis<br />

C1282H<br />

WAIKATO & THE CENTRAL NORTH ISLAND - 0800 324 784<br />

Aluminium Windows & Doors<br />

Commercial & Residential<br />

Manufacture & Installation<br />

11427<br />

kmdesigns@xtra.co.nz | www.kmdesigns.co.nz<br />

07 846 9273 OR 027 250 1001<br />

Proud to be associated with URBAN HOMES


16 WAIKATO BUSINESS NEWS <strong>December</strong> <strong>2016</strong>/<strong>January</strong> <strong>2017</strong><br />

URBAN HOMES<br />

Urban Homes<br />

builds on another<br />

successful year<br />

From page 15<br />

product, but is professional,<br />

friendly, generous and fun. I<br />

can honestly say we deliver<br />

on all fronts.”<br />

Urban Homes prides<br />

themselves on delivering the<br />

very highest level of communication.<br />

They make a<br />

point of determining exactly<br />

what each client’s expectations<br />

are very early on in the<br />

sales process. Their extensive<br />

design brief process has been<br />

designed to enable them to<br />

understand what is important<br />

to each individual before they<br />

get started. This is underwritten<br />

by Urban Homes’ strong<br />

emphasis on listening to their<br />

customers. Developing an<br />

open line of communication<br />

as early as possible helps<br />

them build a level of trust<br />

with their customers and enables<br />

them to feel more comfortable<br />

to provide them with<br />

honest feedback on design.<br />

This, in turn, helps Urban<br />

Homes to deliver a home<br />

design that meets the customer’s<br />

brief.<br />

Proud to support<br />

Urban Homes<br />

www.hostess.co.nz<br />

40127<br />

Brent Tupaea<br />

Director<br />

Laser Plumbing Hamilton East<br />

Phone 07 858 4921<br />

hamilton.east@laserplumbing.co.nz<br />

www.laserplumbing.co.nz<br />

Proudly<br />

associated<br />

with Urban<br />

Homes<br />

C3992H<br />

Congratulations to Urban Homes on your recent award.<br />

NEED A BIN?<br />

WE’RE ON<br />

THE WAY!<br />

We We<br />

have<br />

have <strong>Waikato</strong><br />

<strong>Waikato</strong> covered.<br />

covered. * **<br />

Casual Casual & permanent<br />

permanent bins<br />

bins available.<br />

available.<br />

*For collection zoning, boundaries please visit our website.<br />

*For collection zoning, boundaries please visit our website.<br />

ORDER<br />

ORDER ONLINE<br />

ONLINE wastemanagement.co.nz<br />

wastemanagement.co.nz OR<br />

OR CALL<br />

CALL 0800<br />

0800 10<br />

10 10<br />

10<br />

10 10<br />

10<br />

10 10<br />

30492


WAIKATO BUSINESS NEWS <strong>December</strong> <strong>2016</strong>/<strong>January</strong> <strong>2017</strong> 17<br />

Discretionary bonuses and annual leave<br />

For some lucky employees, the festive<br />

season means not only summer holidays<br />

but the prospect of a Christmas bonus as<br />

well.<br />

While holidays are<br />

much anticipated<br />

by the average<br />

employee, they can cause<br />

quite a headache for payroll,<br />

particularly when calculating<br />

annual leave.<br />

One of the most confusing<br />

issues that arises is whether<br />

bonuses should be included<br />

in gross earnings when calculating<br />

holiday pay based<br />

on average weekly earnings<br />

over the past 12 months. The<br />

answer largely depends on<br />

whether the bonus is discretionary.<br />

Under the Holidays<br />

Act 2003 discretionary payments<br />

are excluded from<br />

gross earnings for the purposes<br />

of calculating holiday pay.<br />

The problem is, the Act<br />

does not contain a definition<br />

of ‘discretionary payments’,<br />

Response to Founders<br />

Theatre crisis recognised<br />

H3 scooped two top<br />

accolades in the<br />

<strong>2016</strong> Entertainment<br />

Venues Association of New<br />

Zealand (EVANZ) Awards<br />

at Claudelands Arena on<br />

<strong>December</strong> 6.<br />

The group received<br />

the iTicket Excellence in<br />

Innovation Award for the smart<br />

thinking, effort and care taken<br />

to relocate Founders Theatre<br />

events to other venues, predominately<br />

Claudelands, following<br />

the theatre’s closure<br />

in March.<br />

As well as managing scheduling,<br />

communication and client<br />

relationships, the H3 team<br />

also came up with creative<br />

solutions to present the theatre<br />

events in the alterative venues<br />

in ways that best replicated the<br />

surroundings and acoustics of<br />

a traditional theatre.<br />

H3 technical services<br />

manager Sven Ladewig was<br />

also named as the Simpson<br />

Grierson Operations Manager<br />

of the Year.<br />

The award recognised<br />

Sven’s depth of expertise and<br />

experience, attitude to the role<br />

and approach to building and<br />

nurturing his specialist team,<br />

as well as the pivotal role he<br />

played in achieving the production<br />

requirements of relocated<br />

Founders Theatre events<br />

in alternative venues.<br />

H3 executive director Sean<br />

Murray says the awards are<br />

great recognition for the team.<br />

“The EVANZ Awards are<br />

always hotly contested so to<br />

receive these two top awards<br />

from our industry peers is an<br />

outstanding achievement for<br />

H3.<br />

“The relocation of<br />

Founders Theatre events earlier<br />

this year was a challenging<br />

time but I am immensely<br />

proud of the way our team<br />

approached this with a great<br />

deal of care, consideration and<br />

smart thinking to achieve the<br />

best results possible for our<br />

clients and event-goers,” says<br />

Mr Murray.<br />

“The role that Sven played<br />

in the relocation of Founders<br />

Theatre events, and his level<br />

of skill and professionalism in<br />

general, is exceptional, so for<br />

him to be named Operations<br />

Manager of the Year reinforces<br />

what we already knew –<br />

that he really is an outstanding<br />

leader in the industry.”<br />

H3 was also shortlisted<br />

in two other <strong>2016</strong> EVANZ<br />

Award categories – Chad<br />

Hooker (director of operations<br />

and major events) was<br />

a finalist for Ticketek Venue<br />

Executive of the Year, while<br />

Dawn Stewart (business<br />

development executive) was<br />

a finalist for the Priava Rising<br />

Star Award.<br />

The annual EVANZ<br />

Awards recognise talent and<br />

dedication within the country’s<br />

events, entertainment and<br />

venue industries.<br />

This is the second year in a<br />

row that H3 has been awarded<br />

the EVANZ Excellence<br />

in Innovation Award, after<br />

receiving it last year for<br />

its ‘<strong>Business</strong> Systems and<br />

Processes Transformation<br />

Project’.<br />

In 2014 Claudelands was<br />

named EVANZ’s Large Venue<br />

of the Year and Supreme<br />

Venue of the Year.<br />

H3 is a unit of Hamilton<br />

City Council responsible<br />

for overseeing the management<br />

of Claudelands, FMG<br />

Stadium <strong>Waikato</strong>, Seddon<br />

Park, Founders Theatre and<br />

The Grandstand.<br />

and employers may find that<br />

the definition of ‘discretionary’<br />

is considerably different<br />

from what they understand<br />

the term to mean in<br />

everyday English. In general,<br />

employers must look<br />

to cases in the Employment<br />

Relations Authority and the<br />

Employment Court to understand<br />

the rules around categorising<br />

a bonus as discretionary.<br />

The important factor<br />

to consider when deciding<br />

whether a bonus is discretionary<br />

or not is to ascertain if the<br />

bonus forms part of the terms<br />

and conditions of employment<br />

or whether it is merely<br />

a payment that an employer<br />

makes where no obligation<br />

exists to pay it. An example<br />

of the latter would be where<br />

an employer spontaneously<br />

decides to give an employee<br />

a one-off reward for landing<br />

a big client or for coming in<br />

under budget on a project.<br />

Where an employee<br />

receives a bonus, which<br />

is included as part of their<br />

remuneration package or<br />

one that is tied to a performance<br />

target, it is unlikely<br />

to be deemed a discretionary<br />

bonus even if the amount of<br />

the bonus varies from year<br />

to year and this variation in<br />

amount is said to be decided<br />

at the sole discretion of<br />

the employer. In such cases,<br />

payment of the bonus itself is<br />

not discretionary, as the discretion<br />

merely attaches to the<br />

amount to be paid rather than<br />

whether or not it will be paid.<br />

In a 2014 Employment<br />

Court case, Howell v MSG<br />

Investments Limited, Mr<br />

Howell was to receive an<br />

incentive bonus on the conclusion<br />

of his employment,<br />

the value of which would be<br />

calculated 30 days following<br />

termination. In this case, the<br />

EMPLOYMENT LAW<br />

> BY ERIN BURKE<br />

Employment lawyer and director at Practica Legal<br />

Email: erin@practicalegal.co.nz phone: 027 459 3375<br />

bonus was not discretionary<br />

and amounted to $3.2 million.<br />

As it was calculated and paid<br />

after termination, the employer<br />

claimed it should not be<br />

included in the calculation<br />

for annual leave, usually paid<br />

in an employee’s final pay.<br />

The Court did not accept the<br />

employer’s position and held<br />

that the bonus formed part<br />

of the terms and conditions<br />

of employment, regardless<br />

of when it was calculated<br />

and when it was paid. At 8<br />

percent, this amounted to a<br />

whopping $256,000 that the<br />

employer was ordered to pay<br />

in holiday pay.<br />

Another factor to consider<br />

is that discretion needs to<br />

be exercised in a fair and<br />

reasonable manner, not arbitrarily.<br />

In a 2015 Authority<br />

decision, Walker v Vulcan<br />

Steel Limited, the employer<br />

used a range of criteria to<br />

decide whether each employee<br />

received an annual profit<br />

share bonus. The criteria<br />

included attendance/time<br />

keeping, work productivity,<br />

attitude, customer service<br />

and being health and safety<br />

conscious. Mr Walker was<br />

denied his annual bonus due<br />

to alleged failings during the<br />

year of some of the criteria.<br />

However, the employer failed<br />

to inform Mr Walker that<br />

his ongoing conduct would<br />

result in the loss of his bonus<br />

and therefore, denied him<br />

the opportunity to improve.<br />

The Authority held that this<br />

caused Mr Walker to be<br />

unjustifiably disadvantaged<br />

and Vulcan Steel was ordered<br />

to pay Mr Walker a $3000<br />

bonus, which was approximately<br />

75 percent of the full<br />

bonus.<br />

Unlike the 90-day time<br />

limit for raising personal<br />

grievances, claims for underpayment<br />

of annual leave<br />

under the Holidays Act can<br />

be raised going back six years<br />

so any miscalculation could<br />

prove costly.<br />

It is highly recommended<br />

that employers check their<br />

employees’ employment<br />

agreements in relation to<br />

bonuses before calculating<br />

holiday pay, ascertain whether<br />

or not a bonus is a discretionary<br />

payment and seek<br />

legal advice if further clarity<br />

is needed.<br />

Practica Legal would like<br />

to wish <strong>Waikato</strong> <strong>Business</strong><br />

<strong>News</strong> readers a happy and<br />

safe holiday season.<br />

H3’s response to moving events away from Founders<br />

Theatre following its closure has seen it receive an award.<br />

Tatua appoints new CEO<br />

The Tatua Co-operative<br />

Dairy Company Ltd<br />

has announced the<br />

appointment of Brendhan<br />

Greaney to the position of<br />

Tatua chief executive officer.<br />

Chairman Stephen Allen<br />

announced Mr Greaney’s<br />

appointment at Tatua’s AGM<br />

on <strong>December</strong> 8.<br />

“Brendhan Greaney’s<br />

appointment is with immediate<br />

effect with the simultaneous<br />

retirement of previous<br />

and highly respected<br />

chief executive officer, Paul<br />

McGilvary.”<br />

Mr Greaney is an experienced<br />

senior executive with<br />

extensive dairy industry<br />

experience. He steps up from<br />

his current position of general<br />

manager operations with<br />

Tatua which he has held for<br />

six and a half years.<br />

Brendhan’s previous<br />

career was with Fonterra<br />

where he held various roles,<br />

including regional operations<br />

and regional business roles.<br />

He brings deep manufacturing<br />

and operations leadership<br />

experience within the<br />

dairy industry across a range<br />

of product areas.<br />

Brendhan will be Tatua’s<br />

ninth CEO, or equivalent<br />

leader, in its 102 year history.<br />

“Tatua is a family-orientated<br />

New Zealand company<br />

with roots in the local<br />

community, yet with global<br />

opportunities,” said Mr Allen.<br />

“A seamless transition of<br />

leadership will provide confidence<br />

and stability for our<br />

customers, our staff and our<br />

shareholder families”.


18 WAIKATO BUSINESS NEWS <strong>December</strong> <strong>2016</strong>/<strong>January</strong> <strong>2017</strong><br />

MITRE 10 MEGA RUAKURA<br />

RUAKURA<br />

Mitre10 MEGA Ruakura<br />

by Terry<br />

& Lynne<br />

NEW STORE NOW OPEN<br />

41 Ruakura Road, Hamilton East, Phone: 850 8700


MITRE 10 MEGA RUAKURA<br />

19<br />

NEW Mitre 10 MEGA<br />

brings DIY and trade<br />

supplies to the eastside<br />

Tradies and DIY enthusiasts east of the<br />

<strong>Waikato</strong> river can gear up for summer<br />

projects thanks to the long-awaited<br />

opening of Mitre 10 MEGA Ruakura.<br />

to our communities,” says<br />

Lynne.<br />

“As owner/operators who<br />

live and work in Hamilton it<br />

means a lot to be able to create<br />

jobs and put money back into<br />

the local economy.”<br />

By GEOFF TAYLOR<br />

Located on the corner<br />

of Ruakura Road<br />

and Wairere Drive,<br />

Hamilton’s newest Mitre 10<br />

MEGA is well located to service<br />

the south-east Hamilton<br />

market – saving customers<br />

time and transport costs.<br />

Store owner/operators,<br />

Terry and Lynne Wilson have<br />

been eager to complete this<br />

four-year project for their<br />

south-east Hamilton-based<br />

customers, who previously<br />

had to make the journey to<br />

the Wilson’s other Mitre 10<br />

MEGA store at The Base, Te<br />

Rapa.<br />

“We’ve had a lot of feedback<br />

from our south-east<br />

Hamilton-based trade and DIY<br />

customers saying that they<br />

cannot wait to get a closer<br />

store – even a few handwritten<br />

letters from dedicated DIYers<br />

who are rapt with the location,”<br />

says Terry.<br />

“The new store will operate<br />

as a satellite of our Te<br />

Rapa store – offering the same<br />

range and store features and<br />

allowing our trade customers<br />

to use one account across both<br />

stores.”<br />

The opening has created 70<br />

new jobs across both Mitre 10<br />

MEGA stores, not including<br />

the fixed term team members<br />

brought on to help out with<br />

setting up Mitre 10 MEGA<br />

Ruakura.<br />

“We’re proud to be part of<br />

a New Zealand-owned co-op<br />

that emphasises giving back<br />

Quite early on we<br />

recognised that<br />

Mitre 10 MEGA<br />

was extraordinarily<br />

under-represented in<br />

Hamilton<br />

The Mitre 10 MEGA<br />

Ruakura store is a significant<br />

addition on the east side of the<br />

river, encompassing almost<br />

8000 square metres of retail<br />

space, garden area, drive-thru,<br />

trade yard and trade supply<br />

bulk bins, and a Columbus<br />

Café. The store has been<br />

designed with sustainability<br />

and efficiency in mind,<br />

including new wireless mobile<br />

devices that will enable team<br />

members to be more productive<br />

and responsive to customers’<br />

requests.<br />

“Whether they’re in the<br />

garden area, the drive-thru,<br />

trade yard or anywhere else in<br />

the store, our team members<br />

will be able to check store<br />

location and availability on the<br />

spot, as well as process orders<br />

without the need for paper,<br />

which allows them to deliver<br />

a more efficient service to our<br />

customers,” says Terry.<br />

Mitre 10 MEGA Ruakura<br />

officially opened to the public<br />

at 7am on <strong>December</strong> 9. The<br />

store celebrated the opening in<br />

its first weekend with a charity<br />

sausage sizzle, activities for<br />

the kids and plenty of in-store<br />

specials.<br />

Terry and Lynne Wilson perform the ceremonial cutting of the wood to open the store.<br />

starting to appear around the<br />

country, Terry, with decades of<br />

experience in retail, was determined<br />

to be involved with a<br />

bigger store.<br />

The couple came to<br />

Hamilton to start planning<br />

for the city’s first Mitre 10<br />

MEGA which would ultimately<br />

open at The Base in 2007.<br />

They were adventurous times<br />

as Terry and Lynne vividly<br />

recall driving construction<br />

of the store from an on-site<br />

Portacom and the incredible<br />

task of ordering the store’s<br />

first inventory – a mere 45,000<br />

items.<br />

Terry and Lynne have<br />

worked hard to establish the<br />

store and have built up a burgeoning<br />

retail business, supplemented<br />

alongside by a successful<br />

trade operation.<br />

Terry says being locally<br />

owned and operated gives<br />

Mitre 10 MEGA stores an<br />

advantage that no corporate<br />

can replicate.<br />

“On average we have a<br />

much higher level of customer<br />

engagement and customer<br />

satisfaction. You can do whatever<br />

you like with price, what<br />

people actually respond to is<br />

value. Part of value is price,<br />

part is quality and part is customer<br />

service and customer<br />

engagement and we won’t be<br />

beaten on that.”<br />

For Terry and Lynne, being<br />

local operators is also about<br />

ensuring that they are always<br />

available and visible on-site,<br />

although Terry is more office<br />

bound these days, and Lynne<br />

is trying to retire. “We want<br />

people to know we are human,<br />

we are part of the team. We<br />

are ordinary people who have<br />

lunch in the tea room and<br />

serve customers if we happen<br />

to be on the floor.”<br />

A perfect site in Ruakura<br />

From an early stage, Terry<br />

and Lynne were eyeing the<br />

Continued on page 20<br />

Hamilton’s Mitre 10<br />

MEGAs – a family story<br />

Bathroom Showroom.<br />

Terry and Lynne Wilson<br />

started out their Mitre 10 journey<br />

in 2004 when they purchased<br />

a store in Glen Innes,<br />

Auckland, employing 11 staff.<br />

But with Mitre 10 MEGAs<br />

Outdoor furniture display.<br />

MODERN<br />

construction ltd<br />

GENERAL & STRUCTURAL ENGINEERS BUILDING CONTRACTORS<br />

C8963H<br />

Modern Construction are proud to be<br />

associated with Foster Construction<br />

and Mitre 10 Mega Ruakura<br />

Multi storey • Design and build<br />

Warehouses • Factories<br />

Commercial structural steel<br />

Ph 07 846 1995 • 45B Duke Street, Hamilton<br />

PO Box 8018, Hamilton • www.modernconstruction.co.nz<br />

Proud to be associated with Mitre 10 Mega Ruakura<br />

Congratulations to Terry and Lynne on the opening<br />

Level 4, 18 London Street | PO Box 9041 | Hamilton 3240<br />

Ph +64 7 838 0144 | Fax +64 7 839 0431 | www.bbo.co.nz<br />

J1837A


20 WAIKATO BUSINESS NEWS <strong>December</strong> <strong>2016</strong>/<strong>January</strong> <strong>2017</strong><br />

MITRE 10 MEGA RUAKURA<br />

NEW Mitre 10 MEGA<br />

brings DIY and trade<br />

supplies to the eastside<br />

From page 19<br />

possibility of another MEGA<br />

store in Hamilton.<br />

“Quite early on we recognised<br />

that Mitre 10 MEGA<br />

was extraordinarily under-represented<br />

in Hamilton,” says<br />

Terry.<br />

“The Base store was a really<br />

good start but right from<br />

the early days we saw the<br />

need to cater for a whole lot of<br />

people that lived in the south<br />

and east.”<br />

About four years ago, Terry<br />

scouted what he believed was<br />

the perfect site on the corner<br />

of Wairere Drive and Ruakura<br />

Road and a key was negotiating<br />

with Hamilton City<br />

Council to develop an access<br />

to the site off Wairere Drive.<br />

As construction began on<br />

the site and Mitre 10 MEGA’s<br />

trademark orange colours<br />

appeared, Terry and Lynne<br />

were struck by the positive<br />

reactions from nearby residents.<br />

“We kept on hearing from<br />

people in the community who<br />

would say they couldn’t wait<br />

for us to open,” says Lynne.<br />

Many people also jumped<br />

at the opportunity to work<br />

New Zealand’s largest most<br />

respected national supplier of<br />

Concrete Products<br />

Certified Concrete • Masonry • Paving • Retaining Walls<br />

Floors • Veneer Walls<br />

closer to their homes. This<br />

included <strong>Waikato</strong> University<br />

students who were able to take<br />

advantage of the location.<br />

The Ruakura site gives<br />

superb visibility and profile<br />

and a link to the older, more<br />

established part of the city in<br />

the east.<br />

“It’s an older part of the<br />

town,” says Terry. “It’s a bit<br />

like Grey Lynn or Mt Roskill<br />

where there are lovely solid<br />

old houses, many of which<br />

are being renovated. We love<br />

nothing more than driving<br />

around and seeing where a<br />

young couple has bought a<br />

house, done it up and got the<br />

garden looking lovely.<br />

“That’s why Mitre 10<br />

MEGA needed to be here,<br />

that’s why this is the right<br />

spot.”<br />

Construction “smooth<br />

sailing”<br />

Kitchen and home heating.<br />

Garden Centre.<br />

www.firth.co.nz<br />

0800 800 576 • 07 849 4879<br />

795 Te Rapa Road<br />

Hamilton, 3200<br />

Congratulations Terry and Lynn.<br />

Proud to have wired the new<br />

Ruakura Mega Mitre 10.<br />

172 Ellis St, Hamilton<br />

P 07 847 9428 M 027 495 0284<br />

E lyndon.jones@xtra.co.nz<br />

13464<br />

Terry says construction<br />

of Mitre 10 MEGA Ruakura<br />

has been “remarkably smooth<br />

sailing” and he pays tribute<br />

to the construction companies<br />

involved.<br />

“I cannot speak highly<br />

enough of Foster Construction<br />

as a company and their young<br />

project manager Fraser Bell<br />

who has been outstanding.”<br />

He says Civil Construction<br />

Services Ltd has also bent over<br />

backwards to accommodate<br />

the Mitre 10 MEGA team.<br />

With construction nearing<br />

completion, Terry and Lynne<br />

were hands on as they advertised<br />

for a Set Up team for the<br />

mammoth job of fitting out<br />

the new store. They received<br />

300 applications and hired 65<br />

people. The first set up staff<br />

began on October 3.<br />

Terry and Lynne are<br />

thrilled with the way the team<br />

has gelled and that they have<br />

been able to offer two thirds<br />

of the team full time positions<br />

at Mitre 10 MEGA Ruakura.<br />

In all, 65 staff will work<br />

at the Ruakura store and 156<br />

at Mitre 10 MEGA The Base,<br />

with more still to come.<br />

Terry and Lynne are very<br />

appreciative of the way the<br />

building contractors and<br />

tradespeople have accommodated<br />

members of the Set Up<br />

team.<br />

“They were very cooperative<br />

and just accommodated<br />

us and the Set Up people being<br />

on site. We just worked around<br />

each other. They’re been fantastic<br />

to work with and there<br />

hasn’t been any tension or<br />

stress around at all.”<br />

Terry and Lynne ensured<br />

an experienced, passionate<br />

and professional team greeted<br />

DIYers and tradespeople<br />

from day one of the opening<br />

of their second MEGA store.<br />

They brought across 18 team<br />

members from The Base store<br />

to work at Mitre 10 MEGA<br />

Ruakura on a permanent basis.<br />

“Every department here<br />

has at least one person from<br />

The Base store,” says Lynne.<br />

“It’s a very broad business<br />

requiring a wide knowledge.<br />

We’ve made sure that in every<br />

department there is at least<br />

one experienced person who<br />

knows the systems intimately<br />

and has wide product knowledge.”<br />

Mitre 10 MEGA Ruakura’s<br />

exciting new journey has<br />

begun and Terry says he and<br />

Lynne are looking forward to<br />

the store becoming part of the<br />

community.<br />

“We’ve had great support<br />

from customers at our Te<br />

Rapa store and we’re looking<br />

forward to providing the<br />

same service for South-East<br />

Hamilton, supporting both<br />

DIYers and tradies.”<br />

J2645A<br />

Brewer Joinery incorporates quality<br />

products and superior service to provide<br />

premium, custom made window and<br />

door systems for all your joinery needs.<br />

It is a privilege to be associated with<br />

Mitre 10 and their impressive new build.<br />

C7651H<br />

WAIKATO & THE CENTRAL NORTH ISLAND - 0800 324 784<br />

Aluminium Windows & Doors<br />

Commercial & Residential<br />

Manufacture & Installation<br />

C7651H<br />

Columbus Café.


WAIKATO BUSINESS NEWS <strong>December</strong> <strong>2016</strong>/<strong>January</strong> <strong>2017</strong> 21<br />

Part of the family for over 40 years<br />

Part of the family for over 45 years<br />

New Shipment just arrived!<br />

Ask us about our amazing Mazda<br />

Finance Deals!<br />

MAZDA<br />

END OF<br />

Demonstrators<br />

now available<br />

YEAR SALE<br />

One look tells you the all-new Mazda3 3is special.The first tdrive confirms it. SKYACTIV<br />

TECHNOLOGY gives you sports performance with exceptional fuel economy; while<br />

i-ACTIVSENSE* safety technology provides an extra set of eyes for greater driving<br />

enjoyment. Plus, MZD Connect* keeps you informed and in-touch with everything<br />

from live navigation to internet radio and social media connectivity.Whether you<br />

choose Hatch or Sedan, begin your Next Great Drive at Fairview Mazda or go to<br />

allnewmazda3.co.nz<br />

FAIRVIEW MOTORS MAZDA, 2011, 2012 & 2013 MAZDA DEALER OF THE YEAR<br />

Now, what can<br />

do for you?<br />

473 Te Rapa Rd. I HAMILTON I P 07 849 9838 I fairviewmotors.co.nz<br />

64 Firth St. I MATAMATA I P 07 888 7127 I fairviewmotors.co.nz<br />

95 Victoria St. I I P 07 827 7005 I fairviewmotors.co.nz<br />

Visit Fairview<br />

Mazda on<br />

Fairview Mazda End of Year Sale, Huge savings across our range of models,<br />

Demonstrator Clearance and Special Buy vehicles are available.<br />

Visit our branches in Hamilton, Cambridge, Te Awamutu and Matamata<br />

FAIRVIEW MOTORS MAZDA, 2011, 2012, 2013 & 2014 MAZDA DEALER OF THE YEAR<br />

132 Kihikihi Rd. | TE AWAMUTU | P 07 871 3079 | fairviewmotors.co.nz


22 WAIKATO BUSINESS NEWS <strong>December</strong> <strong>2016</strong>/<strong>January</strong> <strong>2017</strong><br />

Annie Dobinson<br />

bringing<br />

INDUSTRIAL TEMP CONSULTANT<br />

Annie began her career recruitment in 2009. Originally from<br />

Australia, she has worked in the<br />

design<br />

industry both there and in the UK<br />

recruiting across a broad range<br />

of industries - her specialty being<br />

temporary industrial and hospitality<br />

to<br />

recruitment. Annie<br />

life...<br />

prides herself on<br />

a quick turnaround from job order<br />

placement, and providing her<br />

clients with quality candidates.<br />

In September, Asset Welcomed<br />

Annie Dobinson to the Team<br />

Our superior market knowledge<br />

and relationships help us deliver<br />

you exceptional results<br />

We are a passionate and dedicated team of recruitment professionals who<br />

have a strong commitment to delivering you outstanding results.<br />

What can we do for you?<br />

We off er you a diverse and comprehensive range of recruitment services.<br />

What sets us apart?<br />

We work collaboratively with you, to fi rstly know your business and then to<br />

seamlessly guide you towards the best possible results.<br />

You save time, money and avoid stress<br />

We save you valuable time by being able to identify the right person for your<br />

FROM BUSINESS TO BUSINESS <strong>2016</strong><br />

business, quickly and effi ciently. You avoid the headache of sifting through<br />

hundreds of CV’s.<br />

You only interview people with the right skills, experience, personality and<br />

attitude to complement your team.<br />

Whether you are looking for temporary, permanent, executive or<br />

industrial staff, we find the very best person for your role.<br />

...and another iconic<br />

building to the<br />

Hamilton landscape.<br />

Downey Construction, <strong>Waikato</strong>’s design & build<br />

specialists Admark Visual would like Imaging to congratulate<br />

Chris & Clinton Phone the 07 opening 846 0646 of their fantastic<br />

new NOSH Food Market.<br />

279 Kahikatea Drive, Hamilton<br />

www.admarkprint.co.nz<br />

Temporary | Permanent | Executive | Industrial<br />

07 839 3685 | www.assetrec.co.nz<br />

Asset Recruitment<br />

KPMG Centre | Level 10<br />

85 Alexandra Street | Hamilton<br />

07 839 3685 | www.assetrec.co.nz<br />

Chiefs<br />

Phone: 0800 4CHIEFS<br />

www.chiefs.co.nz<br />

Downey Construction Ltd<br />

Ph 07 849 7502<br />

54 Church Road, Hamilton<br />

info@downey.co.nz<br />

Eves<br />

Phone 07 834 9570<br />

Mobile 027 801 9962<br />

greg.petrin@eves.co.nz<br />

www.eves.co.nz<br />

Fitness Journal<br />

Phone 07 838 1333<br />

12 Mill Street, Hamilton<br />

www.fitnessjournal.co.nz<br />

PO Box 1210 | 07 849 7502 | info@downey.co.nz<br />

Hamilton Airport<br />

Ph +64 07 848 9027<br />

Airport Road, R D 2 Hamilton<br />

www.hamiltonairport.co.nz<br />

Hobbiton Movie Set<br />

Phone 07 888 1505<br />

501 Bucklands Road, Hinuera, Matamata<br />

www.hobbitontours.com<br />

<strong>Waikato</strong> Kindergarten Association<br />

Phone 0800 CHILDREN (244 537)<br />

291 Grey Street, Hamilton<br />

www.kindergarten.org.nz<br />

LIQUIDATE IT<br />

Corporate undertakers<br />

Company liquidations and restructures<br />

Liquidate It<br />

Ph 021 057 7198<br />

www.liquidateit.co.nz<br />

Heather Whyte - Lugtons<br />

Ph 027 239 2751<br />

Cnr River Road & Donny Ave<br />

Hamilton 3210<br />

lugtons.co.nz<br />

Kerry Hopper –Lugtons<br />

Phone 07 838 5870<br />

Mobile 021 984173<br />

Kerry.hopper@lugtons.co.nz<br />

www.lugtons.co.nz<br />

www.kerryhopper.nz


WAIKATO BUSINESS NEWS <strong>December</strong> <strong>2016</strong>/<strong>January</strong> <strong>2017</strong> 23<br />

Wishing you a<br />

happy and healthy holiday<br />

from your local experts<br />

Prāctica Legal<br />

Fairview Mazda<br />

Phone 849 9838<br />

473 Te Rapa Road, Hamilton<br />

www.fairviews.co.nz<br />

Metro by Hoyts<br />

12 Ward Street, Hamilton<br />

07 850 3610<br />

www.hoyts.co.nz<br />

Practica Legal<br />

Phone: 027 459 3375<br />

info@practicalegal.co.nz<br />

www.practicalegal.co.nz<br />

C5110H<br />

‘Presentation of your business<br />

is our business’<br />

Vogue Drycleaners Frankton<br />

92 Kent Street (Cnr Hall St), Hamilton<br />

Property Services Unlimited<br />

Phone 07 847 2737<br />

7B Sloper Avenue, Hamilton<br />

www.psu.co.nz<br />

SPX Flow<br />

Phone 0800 500 278<br />

2 Kaimiro Street, Pukete, Hamilton<br />

www.spxflow.com<br />

Vogue Drycleaners City<br />

Cnr, Victoria & Knox Streets, Hamilton<br />

Phone: 07 847 7181<br />

www.voguedrycleaners.co.nz<br />

C9210H<br />

<strong>Business</strong> <strong>News</strong><br />

The team at <strong>Waikato</strong> <strong>Business</strong><br />

<strong>News</strong> wishes you all a safe and<br />

happy festive season.<br />

<strong>Waikato</strong> <strong>Business</strong> <strong>News</strong> offices<br />

will be closed from:<br />

Friday, <strong>December</strong> 23, <strong>2016</strong><br />

until Monday, <strong>January</strong> 9, <strong>2017</strong><br />

For urgent<br />

inquiries please call<br />

Alan Neben<br />

021 733 536


24 WAIKATO BUSINESS NEWS <strong>December</strong> <strong>2016</strong>/<strong>January</strong> <strong>2017</strong><br />

Changes to trust<br />

Trusts are a popular way of protecting<br />

property and managing assets in New<br />

Zealand. While there is no conclusive way<br />

of measuring the exact number of trusts<br />

in New Zealand, estimates put the figure<br />

somewhere between 300,000 and 500,000.<br />

One of the main driving<br />

forces behind the popularity<br />

of trust use in<br />

New Zealand is likely to be the<br />

ease of trust administration and<br />

asset management and protection<br />

benefits, particularly when<br />

compared with other jurisdictions.<br />

The rules governing New<br />

Zealand trusts have been stable<br />

for many years, predominantly<br />

governed by the Trustee Act<br />

1956, however this is set to<br />

change. The legal framework<br />

for trusts has recently been<br />

subject to an in-depth review<br />

by the Law Commission and a<br />

draft bill is currently undergoing<br />

a consultation process, after<br />

which it is expected to be introduced<br />

to Parliament in <strong>2017</strong>.<br />

The existing Trustee Act has<br />

been criticised for being outdated<br />

and unclear with regard<br />

to the precise duties of trustees,<br />

giving scope for the mismanagement<br />

of trusts and with<br />

no easy legal redress for beneficiaries.<br />

There has therefore<br />

been pressure for modernised<br />

legislation that clearly outlines<br />

key trust principles so that they<br />

can be easily understood and<br />

applied.<br />

The draft bill seeks to clarify<br />

the core concepts encompassing<br />

trusts, which will result in<br />

a more useful piece of legislation<br />

that can be applied to<br />

fix practical problems and<br />

reduce the costs associated with<br />

trust administration. This will<br />

effectively impose ‘minimum<br />

standards’ for the governance<br />

of trusts so that trustees and<br />

beneficiaries are clear on their<br />

precise obligations and duties.<br />

The draft Bill features seven<br />

key proposed reforms. They<br />

vary in nature from clarifying<br />

the key features of a trust, to<br />

detailing the duties and powers<br />

of trustees, and preserving the<br />

Court’s position and powers.<br />

In terms of clarifying trustees’<br />

duties, the draft bill places<br />

five mandatory obligations on<br />

trustees, being the requirement<br />

to:<br />

• know the terms of the trust,<br />

• act in accordance with the<br />

terms of that trust,<br />

• act honestly and in good<br />

faith,<br />

• hold or deal with the trust<br />

property for the benefit of<br />

either the beneficiaries or the<br />

permitted purpose, and<br />

• exercise the powers of a trustee<br />

for proper purpose.<br />

In addition to the mandatory<br />

duties there are a further eleven<br />

default duties which can be<br />

modified and excluded by the<br />

terms of individual trusts, which<br />

cover areas such as; a general<br />

duty of care, duties relating to<br />

investing prudently, avoiding<br />

conflicts of interest, keeping<br />

proper accounts, acting unanimously,<br />

and for no reward.<br />

The legalisation of these<br />

duties will provide protection<br />

to beneficiaries that assets held<br />

within trusts will be dealt with<br />

in their best interests, and give<br />

them legal remedies if trustees<br />

fail to meet these standards.<br />

Beneficiaries will have the<br />

power to apply to the court to<br />

have a trustee decision reviewed<br />

if there are reasonable grounds<br />

that a trustee acted unlawfully.<br />

Courts will also be granted a<br />

new power to remove trustees<br />

who are convicted of a dishonesty<br />

offence.<br />

As well as provisions which<br />

seek to make trusts more<br />

straightforward to understand,<br />

the draft bill includes additional<br />

provisions which are lacking<br />

from the existing act, covering<br />

the wind up of trusts, along with<br />

more options for the removal<br />

and appointment of trustees.<br />

These changes have been<br />

designed to simplify the windup<br />

process and provide greater<br />

flexibility and accountability<br />

to beneficiaries. Furthermore,<br />

when a company is acting as<br />

a trustee of a trust, it will now<br />

be required to clearly describe<br />

its trustee status in all communications<br />

eg. "X Ltd acting as<br />

trustee for Y trust", in a move to<br />

improve transparency.<br />

With these new provisions<br />

in mind, it is notable that there<br />

are no direct changes proposed<br />

to the tax treatment of trusts.<br />

However there is much more<br />

focus on trusts from a tax perspective<br />

following the recent<br />

“Panama Papers” scandal and<br />

the alleged misuse of NZ foreign<br />

trusts, and this has resulted<br />

in a Government led investigation<br />

into whether existing disclosure<br />

rules are adequate.<br />

The Government is beefing<br />

up the requirements for foreign<br />

trusts in three key areas; registration,<br />

disclosure, and annual<br />

filing. The proposed changes<br />

will require all foreign trusts to<br />

formally register with the IRD<br />

and be subject to an increased<br />

number of disclosure requirements.<br />

Further changes introduce<br />

sanctions for non-compliance<br />

with the new rules, resulting<br />

in foreign trusts losing their<br />

TAXATION AND THE LAW<br />

> BY GRANT NEAGLE<br />

Grant Neagle is a PwC director based in the <strong>Waikato</strong> office.<br />

Email: grant.t.neagle@nz.pwc.com<br />

exemption from New Zealand<br />

tax.<br />

Combined with the updated<br />

Trusts Bill, trusts are therefore<br />

very much under scrutiny at the<br />

moment. Despite that scrutiny, it<br />

would appear that these changes<br />

may not have much practical<br />

effect for those who use trusts<br />

for their intended purpose.<br />

As trustees will have more<br />

clearly defined duties and obligations,<br />

it will be important for<br />

all trustees to understand the<br />

new law, and their individual<br />

trust deeds, to ensure they<br />

discharge their duties with the<br />

appropriate standard of skill<br />

and care. However it is hoped<br />

that the majority of trustees are<br />

already acting with the due care<br />

and attention that the new rules<br />

seek to impose as a minimum<br />

standard.<br />

Arguably, the simplification<br />

of the guiding legislation may<br />

lead to a further increase in the<br />

popularity of trusts. If this is<br />

the case, it remains to be seen<br />

whether this could ultimately<br />

lead to ongoing scrutiny and<br />

ultimately a further review of<br />

the tax treatment of trusts. But<br />

for now, their key benefits will<br />

continue to stand.<br />

The comments in this article<br />

of a general nature and should<br />

not be relied on for specific<br />

cases. Taxpayers should seek<br />

specific advice.<br />

Dental On Mahoe is delighted to<br />

introduce Tanvi, our new dentist,<br />

who has joined our team<br />

Tanvi finished her degree in 2011 and started private practice in India before moving to<br />

NZ to continue her career in dentistry. After obtaining NZ qualifications in June 2014,<br />

Tanvi practiced in Rotorua – among many things, she enjoys restoring teeth and loves<br />

a challenge. Tanvi has many interests, including music, reading and travelling.<br />

Soon to be married Tanvi has moved to the <strong>Waikato</strong> and will be working here at<br />

Dental On Mahoe. Tanvi’s fluency in English and strong command of the English<br />

language enables her to easily and clearly communicate with patients and form<br />

friendships.<br />

PRE-CHRISTMAS LATE NIGHT HOURS:<br />

Wednesday 21st <strong>December</strong>, 8.30am - 8.00pm<br />

Thursday 22nd <strong>December</strong>, 8.30am - 8.00pm<br />

WE ARE OPEN<br />

Friday 23rd <strong>December</strong>, 9.00 am - 5.00pm<br />

CHRISTMAS/NEW YEAR HOURS<br />

Wednesday 28th Dec., 8.30am - 5.00pm<br />

Thursday 29th Dec., 8.30am - 5.00pm<br />

Closed Friday 30th <strong>December</strong><br />

Wednesday 4th Jan., 8.30am - 5.00pm<br />

Thursday 5th Jan., 8.30am - 5.00pm<br />

Friday 6th Jan., 9.00am - 5.00pm<br />

We are open Monday to Friday from<br />

9th <strong>January</strong> <strong>2017</strong><br />

"We would like to thank all our<br />

clientele for their support in <strong>2016</strong><br />

- and we look forward to seeing<br />

all your lovely smiles in the<br />

New Year"<br />

NEW TRADING HOURS<br />

Beginning Monday 16th Jan. <strong>2017</strong><br />

include 2 x late nights<br />

for your convenience<br />

Monday – 9.00am - 5.00pm<br />

Tuesday – 8.30am - 5.00pm<br />

Wednesday – 8.30am - 8.00pm<br />

Thursday – 8.30am - 8.00pm<br />

Friday – 9.00am - 5.00pm<br />

371 Mahoe Street - Te Awamutu<br />

A Property Manager with<br />

Vision and Heart<br />

FINDA HOME NZ PROPERTY MANAGER RAE GUARD HAS A STRONG<br />

PHILOSOPHY THAT PEOPLE NEED A SENSE OF BELONGING. THAT<br />

SENSE OF SECURITY AND COMMUNITY THAT STEMS FROM MAKING A<br />

HOME ONE’S OWN.<br />

She also has a deep understanding of a<br />

home owner/investor’s need to know<br />

their property is being respected and<br />

cared for by others.<br />

It is these beliefs that drive her efforts to<br />

match clients with a perfect home be it a house<br />

or an office.<br />

Rae is experienced in relocation and property<br />

management and a key to her success is<br />

her strong consultative nature. She has worked<br />

extensively in the field of purchase, rentals and<br />

lease of properties. This included working with<br />

both private and corporations.<br />

“Helping clients of all types across various<br />

situations to find their ‘fit’ in their location is<br />

very rewarding,” says Rae.<br />

Known for a strong work ethic and commitment,<br />

Rae has a wide experience across a<br />

number of industries. Before this she has also<br />

worked in foreign exchange and the finance<br />

industry, travel and tourism and information<br />

systems.<br />

To top it all off Rae has been self employed<br />

as life development/business coach working<br />

with an assortment of clients.<br />

At Finda Home NZ, Rae has found that<br />

her vision aligns perfectly with the business<br />

model: It’s an award-winning vision of property<br />

management that reflects the real needs and<br />

desires of both investor or property owner and<br />

the tenant.<br />

The Cambridge-based business is locally<br />

owned and operated by Carol McEldowney.<br />

In addition having staff who collectively<br />

have nearly 60 years’ experience in property<br />

management, property investment, real<br />

estate and finance: a complete property<br />

business model.<br />

Finda Home was established in 2008 based<br />

on a belief that landlords and tenants were<br />

RAE GUARD<br />

not being given the attention and service they<br />

deserved.<br />

Such has been Finda Home’s success, the<br />

business has spread into Hamilton with exciting<br />

results.<br />

Keys to success for Finda Home include<br />

excellent communication between all parties<br />

and a rigid application process which ensures<br />

Rae has complete control, resulting in very few<br />

tenancy issues.<br />

Rae has high expectations of both her tenants<br />

and landlords, and this has proved to be<br />

the recipe for Finda Home NZ Ltd’s successful<br />

property management business in Cambridge.<br />

Talk to Rae about your property needs and<br />

let Finda Home NZ find your perfect solution.<br />

Rae Guard, Finda a Home NZ<br />

22B Duke Street, Cambridge 3450<br />

30440


The blurred line between<br />

employee and volunteer<br />

WAIKATO BUSINESS NEWS <strong>December</strong> <strong>2016</strong>/<strong>January</strong> <strong>2017</strong> 25<br />

Kidd v Beaumont Family Trust<br />

Volunteers are a critical<br />

part of the fabric of<br />

our society so it is<br />

disturbing to see an increasing<br />

number of cases where<br />

the definition of employee<br />

is being challenged by volunteers<br />

who retrospectively<br />

want the benefits of being<br />

employees. This case, however<br />

is at the other end of<br />

the spectrum and more like a<br />

friendly deal that was really<br />

an employment relationship.<br />

Mr Kidd and his wife<br />

retired and went to live in<br />

a small caravan park. The<br />

owner of the caravan park was<br />

the family trust of a retired<br />

couple (the Beaumonts). The<br />

resource consent for the caravan<br />

park required a manager<br />

to be living on site. Initially<br />

the Beaumonts lived on site<br />

but they decided to live in<br />

their own home which was<br />

around two kilometres away,<br />

so they needed to have a<br />

manager resident on site.<br />

The Beaumonts asked the<br />

permanent residents living at<br />

the park if any were willing<br />

to help out by acting<br />

as the manager and doing<br />

some cleaning in return for<br />

a waiver of their site rental.<br />

The Kidds and another<br />

couple agreed to do this and<br />

each couple covered the role<br />

two days a week. They managed<br />

the work between themselves.<br />

After a few months<br />

Kaikoura charity plight highlights role of financial reserves<br />

The Canterbury West<br />

Coast Air Rescue Trust<br />

is usually putting away<br />

extra money at this time of<br />

year to get through the holiday<br />

season – the busiest time of<br />

year for rescues.<br />

But, that critical savings<br />

period has been upended by<br />

the Kaikoura quake and the<br />

cost of extra flights to help<br />

locals amounting to hundreds<br />

of thousands of dollars,<br />

depleting the charity’s financial<br />

reserves and leaving them<br />

in a precarious position.<br />

The trust has a long-term<br />

goal of building financial<br />

reserves, a journey that is<br />

challenging given its mission<br />

numbers, costs that are<br />

increasing year on year and<br />

keeping fundraising targets in<br />

line with those. This comes<br />

along with the added pressure<br />

of building reserves in a very<br />

competitive funding environment.<br />

Perhaps the most<br />

compelling piece of advice<br />

for charities beyond the<br />

technicalities of financial<br />

reserves planning and<br />

management, is convincing<br />

their funders that they have<br />

got it right.<br />

An incident like the earthquake<br />

adds a whole new<br />

dimension of financial pressure<br />

and the trust has appealed<br />

the hours expanded to four<br />

days on four days off and<br />

the compensation expanded<br />

to include $25 a day.<br />

Everything worked fine<br />

until there was a disagreement<br />

between Mrs Beaumont<br />

and Mr Kidd. She was not<br />

happy with the way he did<br />

his work and in particular<br />

dealt with customers. He felt<br />

he was being treated unfairly.<br />

He went to the Labour<br />

Inspectors who agreed that<br />

he was an employee and had<br />

not been paid the minimum<br />

employment entitlements<br />

(wages and holidays) and<br />

confronted Mrs Beaumont.<br />

Mr Kidd was due to have surgery<br />

and Mrs Beaumont said<br />

she had someone organised<br />

to take his job – she meant<br />

to cover his absence – he<br />

assumed he was being permanently<br />

replaced.<br />

The Kidds moved to<br />

another caravan park and<br />

took a personal grievance for<br />

minimum entitlements and<br />

wrongful dismissal. The first<br />

step was to prove that they<br />

were employees. The matter<br />

went to the Employment<br />

Authority which concluded<br />

that the practice of using<br />

volunteers in campsites was<br />

not unusual and that they did<br />

not meet the test for being<br />

employees. Nor did they meet<br />

the test of being volunteers, in<br />

reality they were contractors.<br />

to its community for support,<br />

with the goal to raise $300,000<br />

by <strong>December</strong> 22 to ensure it<br />

can deliver this life saving<br />

service.<br />

The trust’s experience is<br />

pertinent to all charities, an<br />

example of why building sufficient<br />

financial reserves matters<br />

and how difficult it can be<br />

to do so.<br />

A recent BDO survey of<br />

Not-for-Profit (NFP) sector<br />

knowledge and views on<br />

financial reserves, showed<br />

that many struggle with<br />

building adequate<br />

reserves; a critical<br />

thing to get right<br />

given the different<br />

forces at play in the<br />

current market: low<br />

interest rates, highly<br />

competitive funding,<br />

financial reporting<br />

regulations – not to<br />

mention an increased<br />

risk of earthquakes.<br />

Most of the 471<br />

respondents felt<br />

their reserves were<br />

insufficient with<br />

only three percent<br />

saying they had too<br />

much in reserve and four percent<br />

saying they didn’t know.<br />

Furthermore, around half<br />

of the respondents were not<br />

Not satisfied with this, Mr<br />

Kidd (who was by now separated<br />

from his wife) took the<br />

matter to the Employment<br />

Court which has conducted<br />

an exhaustive analysis of dictionaries,<br />

NZ and UK legislation<br />

and case law to determine<br />

what is and what isn’t a<br />

volunteer.<br />

The Employment<br />

Relations Act defines a volunteer<br />

as a person “who does<br />

not expect to be rewarded for<br />

the work to be performed…<br />

and receives no reward for<br />

work performed as a volunteer…”<br />

The Judge examined<br />

the question of the payment,<br />

which could not be considered<br />

to be reimbursement for<br />

out of pocket expenses as<br />

there were none, all the costs<br />

were met by the business.<br />

A further factor in the decision<br />

was the nature of the<br />

enterprise. The Judge states<br />

“usual, if not universal, features<br />

of such volunteering<br />

arrangements include that the<br />

organisation is not engaged<br />

in commerce, at least as a<br />

profit-making or capital<br />

gain-making enterprise, and<br />

that the enterprise would not<br />

be sustainable but for the<br />

commitment of such volunteers.”<br />

Having determined that<br />

Kidd was not a volunteer,<br />

the Judge then turned to the<br />

question of whether he was<br />

a contractor, and after running<br />

through the routine tests<br />

of control, integration in the<br />

MONEY MATTERS<br />

> BY BERNARD LAMUSSE<br />

Bernard Lamusse is Not-for-Profit Sector Leader for BDO New<br />

Zealand chartered accountants and business advisors and Managing<br />

Partner; Audit, Assurance and Advisory BDO <strong>Waikato</strong>.<br />

aware of an organisational<br />

financial reserves policy being<br />

in place – so there’s room for<br />

improvement.<br />

Once in place, this contingency<br />

of ‘financial reserves’<br />

can help an organisation<br />

weather unexpected financial<br />

crises such as natural disasters,<br />

loss of income, to meet<br />

capital costs as required, cope<br />

with a tax audit, make investment<br />

decisions… the reasons<br />

are numerous.<br />

And critically, funders<br />

and donors want to see that a<br />

charity has enough money set<br />

aside to be financially robust<br />

while not sitting on unspent<br />

cash without good reason.<br />

This all highlights the critical<br />

need for robust financial<br />

reserves policy and planning<br />

– not only for the reasons outlined<br />

but because a financial<br />

reserves policy provides wider<br />

benefits as a framework for<br />

internal decision-making and<br />

externally, as a point of reference<br />

to support funding applications<br />

and donor appeals.<br />

Off the back of our<br />

research, BDO has worked<br />

with sector focus groups delving<br />

into the specific issues and<br />

developed some comprehensive<br />

advice across key areas<br />

from cash reserves versus net<br />

Volunteers, a critical part of society.<br />

business, the fundamental<br />

test, and the parties’ intentions,<br />

and concluded that he<br />

was not a contractor but an<br />

employee.<br />

Having reached the conclusion<br />

that Kidd was an<br />

employee and that the family<br />

trust was the employer,<br />

the parties were sent away<br />

asset reserves, setting minimum<br />

and target reserve levels<br />

and developing and implementing<br />

a financial reserves<br />

policy through to monitoring<br />

of and reporting on key criteria.<br />

Perhaps the most compelling<br />

piece of advice for charities<br />

beyond the technicalities<br />

of financial reserves planning<br />

and management, is convincing<br />

their funders that they<br />

have got it right.<br />

That means learning how<br />

to tell a convincing, transparent<br />

story about the work<br />

their organisation does to their<br />

funders, donors, and other<br />

stakeholders - linking financial<br />

data with the non-financial<br />

measures to tell that story.<br />

Certainly, reserves are a<br />

key part of the financial data,<br />

but when viewed in isolation<br />

they do not convey the wider<br />

story, the organisational narrative<br />

that is so central to<br />

everything it stands for.<br />

Ultimately, while financial<br />

reserves may be something<br />

that sits in the background for<br />

many NFP organisations, the<br />

reality is that it serves not only<br />

as a contingency, but a properly<br />

formed policy can play<br />

a core role in the sustainable<br />

operations of an organisation.<br />

HR AND THE LAW<br />

> BY ANNE AITKEN<br />

Anne Aitken, HR Professional | Email: anne@anneaitken.co.nz<br />

to work out how much was<br />

due in wage and holidays<br />

arrears. (Kidd had claimed<br />

$44,000.) The personal grievance<br />

for unjustified dismissal<br />

was rejected as Kidd had<br />

abandoned his job rather than<br />

been dismissed.<br />

This decision is really<br />

disturbing for people who<br />

get a friend to help out in<br />

their business in return for<br />

a reward in kind and that<br />

happens frequently in small<br />

businesses – the “will you<br />

help with my market stall for<br />

some free produce” scenario.<br />

The problem is not when it is<br />

going well for everyone, it is<br />

when the friends fall out.


26 WAIKATO BUSINESS NEWS <strong>December</strong> <strong>2016</strong>/<strong>January</strong> <strong>2017</strong><br />

JOHN S MACDONALD BUILDERS LTD<br />

John S Macdonald Builders Ltd<br />

New Zealand National <strong>2016</strong><br />

Registered Master Builders<br />

Supreme Renovation Winner<br />

BEFORE<br />

AFTER<br />

John S Macdonald Builders becomes the first<br />

builder in the <strong>Waikato</strong> to win not only three<br />

Supreme Awards, but also to achieve the highest<br />

possible accolade - a National Supreme Award.<br />

The Tamahere renovation scooped the Gold and<br />

Local Supreme Winner at the <strong>Waikato</strong> awards<br />

earlier in August this year, which qualified it as one<br />

of the top 100 homes entered into the National<br />

Registered Master Builders House of the Year<br />

<strong>2016</strong>.<br />

John S Macdonald – <strong>Waikato</strong>’s Supreme Builders.<br />

Contact John S Macdonald<br />

452 Tauwhare Road, RD 4, Matangi 3284<br />

Ph 07 855 8855 • A/H 027 4863 653<br />

john@jsmb.co.nz • www.jsmb.co.nz<br />

Office Hours<br />

Monday-Friday 7:30am - 5:00pm<br />

30412


JOHN S MACDONALD BUILDERS LTD<br />

WAIKATO BUSINESS NEWS <strong>December</strong> <strong>2016</strong>/<strong>January</strong> <strong>2017</strong> 27<br />

John S MacDonald’s<br />

renovation New Zealand’s best<br />

A renovation in Hamilton by John S Macdonald<br />

Builders Ltd has joined a new build in Auckland<br />

as being recognised as New Zealand’s best<br />

homes, winning Supreme Awards at the<br />

prestigious 26th Registered Master Builders<br />

<strong>2016</strong> House of the Year Awards.<br />

The Supreme Awards<br />

were announced at a<br />

gala dinner attended by<br />

more than 500 guests from<br />

the building and construction<br />

industry held at the Langham<br />

Hotel in Auckland.<br />

John S Macdonald<br />

Builders Limited was awarded<br />

the Registered Master<br />

Builders <strong>2016</strong> Supreme<br />

Renovation of the Year for<br />

their Tamahere renovation,<br />

along with the National cat-<br />

Before.<br />

egory win for the Renovation<br />

Award over $500,000.<br />

Judges said the Supreme<br />

Renovation was simply stunning<br />

and a credit to both the<br />

owner and the builder.<br />

“With no loss to the historical<br />

character, this magnificent<br />

family residence is<br />

a combination of renovation<br />

and restoration. The home<br />

has been reconfigured and<br />

services have been upgraded<br />

to incorporate 21st Century<br />

After.<br />

technology,” they said.<br />

“The rooms are full of<br />

light and space, and include<br />

subtle ornamentation and<br />

detail which blends in with<br />

the opulence of the furniture<br />

and fittings.<br />

“There is an ease of access<br />

to the outdoors where you<br />

will find shaded deck areas<br />

and a new pool house. The<br />

pool and shaded deck areas<br />

are controlled from the kitchen.<br />

The residence is surrounded<br />

by a paradise of recreational<br />

activities.”<br />

It is the first time a <strong>Waikato</strong><br />

entrant has won both a category<br />

and supreme award,<br />

something John Macdonald<br />

says feels “pretty special”.<br />

“It’s recognition of an<br />

incredibly difficult couple<br />

of years where we had high<br />

expectations to fulfil. We performed<br />

to the best of our ability<br />

and got recognised for it.”<br />

The achievement was all<br />

the sweeter for the fact that<br />

the renovation award was an<br />

extremely competitive category<br />

with more entrants than<br />

any other.<br />

John says a key to their<br />

success was demonstrating<br />

the transformation of the villa<br />

from its original state through<br />

to its renovation.<br />

“I think the judges were<br />

able to see the journey from<br />

start to finish.”<br />

Making the house a warm<br />

place to live was extremely<br />

important to the client and<br />

the project transformed a<br />

dark, cold villa into a light,<br />

welcoming and warm environment.<br />

“The owners had bought<br />

the house but never lived in<br />

it. They were moving down<br />

to <strong>Waikato</strong> from Auckalnd<br />

Before.<br />

After.<br />

and it was important to them<br />

that they had a warm comfortable<br />

house to live in with<br />

plenty of space.<br />

“The house was pretty<br />

dark and cold. The feel inside<br />

is different now. It is really<br />

light, it is well insulated and<br />

has air conditioning. When<br />

you walk into it now you just<br />

know this place is warm and<br />

inviting.”<br />

Light flows in through<br />

ample glazing and in an open<br />

plan area and extensive glass<br />

doors peel back to a wraparound<br />

deck.<br />

The kitchen designed by<br />

Mal Corboy is both family<br />

friendly and suitable for fine<br />

dining.<br />

Original details of the villa<br />

have been lovingly retained<br />

and restored, from the floors<br />

to the feature ceilings. The<br />

classic weatherboard exterior<br />

has been refurbished and<br />

kitted out in a fresh coat of<br />

colour.<br />

The renovation also created<br />

great flow both internally<br />

and from the kitchen to the<br />

exterior and beyond into the<br />

section which incorporates a<br />

swimming pool, tennis court,<br />

cricket pitch and pitch and<br />

putt.<br />

Renovating the Tamahere<br />

villa was a huge project,<br />

taking about 15 months and<br />

Continued on page 28<br />

Think Gutter Guard<br />

Think Continuous<br />

Control Flow Mesh<br />

Proud to be associated<br />

with John S MacDonald<br />

Builders.<br />

Congratulations on<br />

your recent success<br />

Designing & crafting superb wooden<br />

joinery & cabinetry since 1973<br />

Proud Winners of Nz Master JoinerAwards <strong>2016</strong> –<br />

Best Kitchen & Best<strong>Waikato</strong>/Bay of Plenty Region<br />

30198<br />

0508 30 25 23 | sales@fourseasonsgutterpro.co.nz<br />

www.fourseasonsgutterpro.co.nz<br />

Bloodworth<br />

Drywall<br />

GIB SOLUTIONS<br />

WHEN QUALITY MATTERS<br />

Proudly associated with<br />

John S MacDonald Builders.<br />

Congratulations on<br />

your recent award.<br />

Phone Peter<br />

0274 977 283<br />

30488<br />

Proud to be associated with<br />

John S MacDonald Builders.<br />

Congratulations on your recent success<br />

from the team at Wackrows<br />

www.wackrows.co.nz<br />

Gillies Street, Carters Flat, Cambridge<br />

Ph 07 827 5981 Fax 07 827 9159<br />

info@wackrows.co.nz<br />

30220


28 WAIKATO BUSINESS NEWS <strong>December</strong> <strong>2016</strong>/<strong>January</strong> <strong>2017</strong><br />

JOHN S MACDONALD BUILDERS LTD<br />

John S MacDonald’s<br />

renovation New Zealand’s best<br />

From page 27<br />

requiring a team of John’s<br />

builders on-site every day<br />

Before.<br />

After.<br />

throughout that period.<br />

Construction was preceded<br />

by a big demolition job.<br />

The builders gutted large<br />

parts of the house, a task<br />

made more challenging by<br />

the need to reuse many of the<br />

materials.<br />

Before.<br />

John says a key was the<br />

fact that the client, the team<br />

of builders and the architect,<br />

Julian Guthrie worked well<br />

together and understood what<br />

each other wanted to do.<br />

“We had a lot of planning<br />

and time together to<br />

make sure we understood<br />

each other. The client asked<br />

the architect and the team<br />

of builders a lot of questions<br />

which meant that we all made<br />

good decisions.”<br />

“It’s a real team effort.<br />

Communication is huge and<br />

everyone needs to buy into<br />

what you’re doing. It’s about<br />

everyone realising that we<br />

all have the same end goal in<br />

mind and we are not compromising<br />

on it. Everyone knew<br />

what they had to do, when<br />

they had to do it by and just<br />

got stuck in.”<br />

Registered Master<br />

Builders chief executive<br />

David Kelly said the number<br />

of top-quality homes entered<br />

in the competition this year<br />

has been outstanding, reflecting<br />

the ongoing commitment<br />

to quality from across the<br />

sector.<br />

“This is an exciting time<br />

to be in the sector. Our members<br />

have an absolute focus<br />

on quality across all price<br />

ranges, and this competition<br />

reflects that. Even in the current<br />

construction pipeline,<br />

productivity cannot be at the<br />

expense of quality. House of<br />

the Year has been celebrating<br />

quality craftsmanship for<br />

over 25 years - from cost<br />

effective builds to luxury<br />

homes.<br />

“Congratulations to all<br />

of this year’s national award<br />

winners, and in particular<br />

Before.<br />

our Supreme Award recipients<br />

– Richard Davidson<br />

Builders Limited and John S<br />

Macdonald Builders Limited.<br />

The projects are truly a credit<br />

Continued on page 29<br />

Proud to supply the tiling and<br />

underfloor heating to John S<br />

Macdonald. Congratulations<br />

on your award.<br />

Impact Tiling and Warmup<br />

07 847 9597<br />

office@impacttiling.co.nz<br />

www.impacttiling.co.nz<br />

80315<br />

The ‘Good Buggers’ are proud to have been chosen<br />

to carry out the plumbing, gas fitting, drainage and<br />

water supply on this awesome project.<br />

Well done John S MacDonald Builders,<br />

congratulations on your recent award.<br />

PHONE 07 827 9969<br />

kim@chrisryanplumbing.co.nz<br />

27a Albert Street, Cambridge<br />

30279<br />

<br />

<br />

0800 DO IT ALL<br />

(36 48 255)<br />

Proud to be associated with<br />

John S. MacDonald Builders.<br />

Congratulations on your recent award.<br />

30203<br />

info@switchedonelectrical.co.nz | www.switchedonelectrical.co.nz


JOHN S MACDONALD BUILDERS LTD<br />

WAIKATO BUSINESS NEWS <strong>December</strong> <strong>2016</strong>/<strong>January</strong> <strong>2017</strong><br />

29<br />

After.<br />

From page 28<br />

to the dedication of our members<br />

in constructing a better<br />

built New Zealand.”<br />

All Supreme, Lifestyle<br />

and Category winners were<br />

selected from 100 Gold<br />

Reserve National Finalists,<br />

which were all award-winners<br />

in the 11 regional competitions<br />

held throughout<br />

New Zealand during July and<br />

August.<br />

The Awards are made possible<br />

through the support of<br />

PlaceMakers, Master Build<br />

Services, GIB, Nulook,<br />

Future-Proof Building,<br />

Carters, Plumbing World,<br />

Resene, and Bunnings Trade.<br />

After.<br />

handles<br />

and<br />

brass<br />

architectural hardware specialists<br />

CONSULT | SUPPLY | INSTALL<br />

Suppliers and Installers<br />

of Door and Window<br />

Another successful project completed<br />

Hardware to<br />

John S Macdonald Builders<br />

12 Somerset Street, Hamilton<br />

12 Somerset Street, Hamilton<br />

0800 HANDLES<br />

07 846 1235<br />

www.handlesandbrass.co.nz<br />

w: handlesandbrass.co.nz<br />

e: sales@handle.co.nz<br />

30031<br />

3781052AA<br />

PROUD TO BE THE PREFERRED CHOICE<br />

FOR JOHN S MACDONALD BUILDERS<br />

Congratulations on your recent success<br />

Todd Horsburgh 021 951 186<br />

www.grind4u.co.nz<br />

Concrete Grinding & Polishing<br />

30457


30 WAIKATO BUSINESS NEWS <strong>December</strong> <strong>2016</strong>/<strong>January</strong> <strong>2017</strong>


BEST IN BUSINESS<br />

WAIKATO BUSINESS NEWS <strong>December</strong> <strong>2016</strong>/<strong>January</strong> <strong>2017</strong> 31<br />

SKYCITY Hamilton’s new bowling,<br />

food and entertainment hub opens<br />

Bowl and Social, SKYCITY Hamilton’s<br />

new and improved bowling, food and<br />

entertainment hub has now opened,<br />

boasting world-class bowling technology and<br />

equipment, a high quality food and beverage<br />

offering, and specialist group bowling facilities.<br />

The opening follows an<br />

extensive makeover of<br />

what was previously<br />

known as the Bowlevard –<br />

one of Hamilton’s most popular<br />

entertainment experiences<br />

and <strong>Waikato</strong>’s only tenpin<br />

bowling facility.<br />

SKYCITY Hamilton general<br />

manager Michelle Baillie<br />

says the team is very excited<br />

about the new facilities.<br />

“Bowl and Social is an<br />

incredible new facility that<br />

will completely transform the<br />

traditional bowling experience.<br />

Among other things,<br />

the new technology on offer<br />

allows our customers to<br />

compete multi-player while<br />

enjoying an exciting audio<br />

visual experience. This is<br />

new territory for us in delivering<br />

an entertainment offering<br />

never seen in Hamilton.”<br />

Bowl and Social will be<br />

the first bowling arena in<br />

New Zealand to offer what’s<br />

known as Mad Games - new<br />

bowling technology that<br />

involves knocking down<br />

bowling pins to meet special<br />

targets set out on the<br />

interactive screens above<br />

bowling lanes. Overseas, the<br />

technology is popular among<br />

children, families and large<br />

groups wishing to compete<br />

against each other on a different<br />

scale.<br />

Michelle says Bowl and<br />

Social also boasts a modernised<br />

food and beverage<br />

space, with a beautiful balcony<br />

area that showcases some<br />

of the city’s best views of the<br />

<strong>Waikato</strong> River.<br />

“Local produce will be<br />

used to create authentic<br />

pizzas, salads and burgers,<br />

and Good George and Lion<br />

Breweries are on board as<br />

key beverage suppliers, so<br />

customers get a true sense of<br />

the quality food and beverage<br />

our <strong>Waikato</strong> region is famous<br />

for,” says Michelle.<br />

For the design and fit out of<br />

Bowl and Social, SKYCITY<br />

teamed up with Kiwi design<br />

company ctrl-Space and<br />

Hawkins Construction, as<br />

well as internationally-renowned<br />

provider of worldclass<br />

bowling equipment and<br />

technology, QubicaAMF.<br />

“We have had highly experienced<br />

professionals working<br />

on creating an excellent<br />

experience for our customers,<br />

and now the SKYCITY<br />

Hamilton team is really<br />

excited about showcasing<br />

Bowl and Social to our customers.<br />

Along with our City<br />

Co-op food and beverage<br />

precinct and our world-class<br />

casino facilities, SKYCITY<br />

Hamilton really is living up<br />

to its name as the region’s<br />

premier entertainment destination,”<br />

says Michelle.<br />

A FRIENDLY GAME OF BOWLING<br />

SAID NO ONE EVER...<br />

corporate PACKAGES available<br />

check it out online www.bowlandsocial.co.nz<br />

346 victoria street, hamilton. ph 07 838 3926<br />

r18 for the service of alcohol host responsibility limits apply


32 WAIKATO BUSINESS NEWS <strong>December</strong> <strong>2016</strong>/<strong>January</strong> <strong>2017</strong><br />

Gallagher Rotary Awards<br />

<strong>2016</strong> a shining success<br />

After 14 years of successes the Gallagher<br />

Rotary Awards <strong>2016</strong> shone as brightly as<br />

ever when the special celebration dinner<br />

was held late November.<br />

GALLAGHER ROTARY AWARDS<br />

Industry and business<br />

leaders from throughout<br />

<strong>Waikato</strong> gathered at<br />

Wintec’s Atrium to shine<br />

the spotlight on their top<br />

employees.<br />

The award recipients and<br />

those just a ‘click’ away from<br />

winning came from sectors<br />

including engineering, plastics,<br />

construction, plumbing,<br />

manufacturing and personnel<br />

management.<br />

Event co-ordinator Des<br />

Meads of Frankton Rotary<br />

said the awards are an opportunity<br />

to encourage bright,<br />

up-and-coming employees to<br />

share a few moments of fame<br />

under the spotlight.<br />

“These are our future leaders,”<br />

said Des. “We believe it<br />

gives them an important lift<br />

to be chosen to attend an<br />

event such as this.<br />

“These young people,<br />

who lead by example, all<br />

come away with something<br />

to remember for the many<br />

hours of hard work they have<br />

put in to reach this pinnacle.”<br />

Des said it was humbling<br />

to be part of such a strong<br />

partnership between his<br />

Rotary Club and the supporting<br />

businesses such as naming<br />

sponsor Gallagher Group.<br />

Another strong supporter<br />

is CF Reese Plumbing and on<br />

the night managing director<br />

Aaron Rink began the award<br />

build-up process in memory<br />

of his company founder<br />

Colin Reese who was also<br />

a founding member of the<br />

Rotary Club of Frankton.<br />

A Paul Harris Fellowship,<br />

a special top Rotary award,<br />

was presented to Dr Clyde<br />

Wade, a man of medicine<br />

whose life, according to<br />

Frankton Rotary, exemplifies<br />

the humanitarian and educational<br />

objectives of the<br />

Rotary Foundation.<br />

COMPETENZ<br />

Award - Experience in Plastics Training<br />

Winner - Ryan Firn (Alto Packaging Ltd.)<br />

Award - Outstanding Achievement in Engineering<br />

Training<br />

Winner - Shea Keir (Carter Holt Harvey – Wood<br />

Products) Plywood Tokoroa<br />

SCHICK CIVIL CONSTRUCTION<br />

A winning team…from left…Josh Grayson, Dave Morgan,<br />

Greg Hack, Aaron Rink, Dylan Morgan, Shaun Nicholson.<br />

THE WINNERS AND SPONSORS<br />

FOR THE <strong>2016</strong> AWARDS ARE:<br />

Award - Schick’s Excellence in Training Award.<br />

Winner - Ryan Armstrong<br />

Runners Up - Mitchell Cowper, Josh McCarthy,<br />

Rob McCraig, Callum Caldwell.<br />

STAFFORD ENGINEERING LTD.<br />

Award - Trainee of the Year Award <strong>2016</strong><br />

Winner - Josh Storey<br />

Runners Up - Corey Asplin, Oliver Tizard.<br />

C.F.REESE PLUMBING LTD.<br />

Award - Colin Reese Memorial Scholarship Award<br />

<strong>2016</strong><br />

Winner - Greg Hack<br />

Runners Up - Dylan Morgan, Josh Grayson, Shaun<br />

Nicholson.<br />

GALLAGHER GROUP<br />

Award - The Gallagher Way Training Excellence<br />

Award <strong>2016</strong><br />

Winners - Duane Miles, Gabrielle Rawhiti, Adele<br />

Wade.<br />

ROTARY FRANKTON AWARD<br />

Award - Paul Harris Fellow Award<br />

Recipient - Dr Clyde Wade.<br />

Gallagher Rotary<br />

Awards <strong>2016</strong><br />

Recognising excellence in Industry Training<br />

TO GREG HACK ON WINNING THE<br />

<strong>2016</strong> COLIN REESE MEMORIAL<br />

SCHOLARSHIP<br />

Applications now open for <strong>2017</strong><br />

For more details visit www.cfreese.co.nz<br />

We are the residential and<br />

commercial maintenance experts<br />

There when you need us – since 1946.<br />

We offer a 24 hour emergency plumbing service across Hamilton<br />

and surrounding areas and we can be there in 60 minutes!<br />

0800 460 247<br />

info@cfreese.co.nz<br />

www.cfreese.co.nz | 32 Euclid Avenue, Te Rapa, Hamilton<br />

30107


WAIKATO BUSINESS NEWS <strong>December</strong> <strong>2016</strong>/<strong>January</strong> <strong>2017</strong><br />

33


34 WAIKATO BUSINESS NEWS <strong>December</strong> <strong>2016</strong>/<strong>January</strong> <strong>2017</strong><br />

Are you being smart with your data?<br />

Every day, every month, company owners<br />

and industry leaders are served up with<br />

significant amounts of financial data to<br />

make prudent business decisions.<br />

We delve into balance<br />

sheets, profit and<br />

loss statements and<br />

movements in financial position<br />

so we are well-armed to<br />

reposition and make change<br />

where we need to.<br />

This is called good management.<br />

Imagine for a minute then<br />

if you were served up with<br />

emotional data that enabled<br />

you to make prudent business<br />

and relationship decisions.<br />

Would we give it the same<br />

emphasis?<br />

I’m going to take a punt<br />

here and say NO!<br />

There are many reasons<br />

why we don’t use emotional<br />

data as effectively and analytically<br />

as financial data,<br />

however one of the primary<br />

ones is that we have not<br />

LIQUIDATE IT<br />

Corporate undertakers<br />

Company liquidations and restructures<br />

Kelera Nayacakalou<br />

BMS, LLM (Honours)<br />

021 0577198 www.liquidateit.co.nz<br />

Contemporary NZ art works for hire<br />

in workplaces & private homes.<br />

FrEE consultation & installation<br />

Consultancy services available.<br />

Portfolio Art Hire<br />

Janet Knighton<br />

P 021 059 0028 E art.hire@xtra.co.nz<br />

learned the skills to use our<br />

emotions intelligently. And<br />

yes, emotional intelligence<br />

(EI) is an ability, like intellectual<br />

ability that many of<br />

us need to spend more time<br />

developing.<br />

At Everest Group we’ve<br />

recently been privileged<br />

to be taught the science of<br />

emotional intelligence by<br />

one of the masters in this<br />

field – Sue Langley from the<br />

Langley Group in Australia.<br />

According to Sue “aligning<br />

emotions with information,<br />

and learning what that<br />

information is telling you,<br />

relieves that sense of failure<br />

at feeling an emotion, and<br />

can help leaders know how<br />

to deal with other people’s<br />

emotional responses”.<br />

What Sue means here; is<br />

that the smart use of emotions<br />

can improve our capacity<br />

to work well with others,<br />

engage with our jobs, manage<br />

stress, handle conflict<br />

and make fast, effective and<br />

informed decisions. Overall,<br />

once we become familiar or<br />

skilled in understanding what<br />

our emotional data is telling<br />

us, we can then make good<br />

decisions about what to do<br />

with that information.<br />

Sue also states that “people<br />

with high EI are described as<br />

“aware, authentic, empathic,<br />

expansive, resilient, empowering<br />

and centred” rather<br />

than “disconnected, guarded,<br />

insensitive, limited, temperamental,<br />

indifferent and<br />

reactive”. With insight into<br />

themselves and others, they<br />

recognise the emotions that<br />

drive thinking and behaviour,<br />

and use that understanding<br />

NOBODY KNOWS HAMILTON LIKE US<br />

to generate positive outcomes<br />

and mood. Attuned<br />

to emotions that can disrupt<br />

engagement and productivity,<br />

they are more able to<br />

convert fears and concerns<br />

into opportunity and frame<br />

challenges constructively.<br />

While some people naturally<br />

tune into what others<br />

feel and put them at ease, the<br />

good news is that EI can be<br />

LODGERENTALS.CO.NZ<br />

MANAGEMENT AND HR<br />

> BY SENGA ALLEN<br />

Managing director, Everest Group Limited. Everest Group,<br />

Creating Exceptional Workplaces, www.everestgroup.co.nz<br />

taught and developed.<br />

When you first started on<br />

your leadership journey what<br />

steps did you take to improve<br />

your financial literacy? Did<br />

you persevere and hope you<br />

got the figures right every<br />

month? Did you learn from<br />

someone else? Did you go on<br />

a course or receive training<br />

from a professional? Or were<br />

you just great with numbers<br />

at school or at university?<br />

Whatever path you took, I<br />

would like to suggest that<br />

over your career you have<br />

taken steps to “understand<br />

the numbers”. Will <strong>2017</strong> be<br />

the year where you take steps<br />

to understand the “emotional<br />

data” that you are receiving<br />

or that’s already happening<br />

around you but perhaps without<br />

your knowledge?<br />

<strong>Waikato</strong> a place of powerful opportunities<br />

Hamilton and <strong>Waikato</strong><br />

are places of powerful<br />

possibilities… the beating<br />

heart of the country. Those<br />

very apt words are used in<br />

the recently released <strong>Waikato</strong><br />

Story. The <strong>Waikato</strong> Story will,<br />

I am certain, achieve its aim<br />

of building community pride<br />

and point out why the <strong>Waikato</strong><br />

region is a great place to “live<br />

and thrive, visit and enjoy,<br />

study to succeed, and to work<br />

and invest in.” Hamilton has<br />

long been the brunt of jokes,<br />

and sadly some locals share<br />

this low opinion of the city and<br />

the region. We are not going<br />

to change our image with that<br />

attitude. It is time to become<br />

passionate advocates for our<br />

region… time to take ownership<br />

of all the wonderful things<br />

our <strong>Waikato</strong> Story highlights –<br />

and there are many.<br />

In the conference and business<br />

events sector our competitors<br />

are starting to sit up and<br />

take notice of us. The region is<br />

seeing a rising trend; an influx<br />

of international conference<br />

activity. International conference<br />

organisers are attracted<br />

by top tourist destinations such<br />

as Hobbiton Movie Set, the<br />

Waitomo Caves, and Hamilton<br />

Gardens. They appreciate the<br />

world-class quality of our conference<br />

facilities (Claudelands<br />

Conference & Exhibition<br />

Centre is an example). In<br />

the past year, Hamilton and<br />

the <strong>Waikato</strong> region has successfully<br />

won seven conference<br />

bids through Tourism<br />

New Zealand’s Conference<br />

Assistance Programme. This<br />

equates to a $4,473,080 injection<br />

into the local economy.<br />

Plus we have four conference<br />

bids in the pipeline, with more<br />

under discussion. (Also helpful<br />

in securing these international<br />

conferences is our proximity<br />

to Auckland airport, and<br />

New Zealand’s reputation as<br />

a safe destination with natural<br />

resources and a beautiful landscape).<br />

Hamilton Gardens continues<br />

to scoop up awards, adding<br />

to its impressive international<br />

reputation. Three years ago<br />

very few people outside the<br />

region had heard of Hamilton<br />

Gardens (locals were a little<br />

vague too). Now visitors are<br />

coming to New Zealand specifically<br />

to visit the gardens. We<br />

have traditionally been a drivethrough<br />

region, but increasingly<br />

visitors are staying a<br />

night or two, with guest nights<br />

increasing seven percent to<br />

year end September 16 (national<br />

average six percent). Visitors<br />

realise that a protracted stay<br />

enables them to see Hamilton<br />

Gardens, visit Hobbiton Movie<br />

Set, Waitomo, Zealong Tea<br />

Plantation and Raglan with<br />

its bohemian, surfy vibe … to<br />

TELLING WAIKATO’S STORY<br />

> BY AMANDA GRAHAM<br />

Manager <strong>Business</strong> Events, Hamilton & <strong>Waikato</strong> Tourism<br />

name but a few of our wonderful<br />

attractions.<br />

We have fantastic events,<br />

including Fieldays, Balloons<br />

over <strong>Waikato</strong>, the NZ Shearing<br />

Championships, the Hamilton<br />

Gardens Arts Festival,<br />

and a multitude of sporting<br />

events. Take Fieldays as an<br />

example. This, the Southern<br />

Hemisphere’s largest agricultural<br />

trade show, generated $58<br />

million GDP for <strong>Waikato</strong> this<br />

year. The region also boasts<br />

a delicious smorgasbord of<br />

gourmet delights, including<br />

award-winning eateries, microbreweries,<br />

artisan producers,<br />

farmers’ markets and fine-dining.<br />

<strong>Waikato</strong> has impressive<br />

conference hotels, accommodation<br />

and suppliers, and<br />

the Claudelands Conference<br />

& Exhibition Centre, which I<br />

believe is the country’s best.<br />

We also have a history of<br />

delivering successful events<br />

and all these things combine<br />

to improve the perception of<br />

<strong>Waikato</strong> (Hamilton) as a conference<br />

and business events<br />

destination. It’s little wonder<br />

that this year the region won<br />

Best Stand at the Convene<br />

Tradeshow, and Regional<br />

Stand Winner at the Meetings<br />

Tradeshow. In October, the<br />

region played host to the<br />

Conventions and Incentives<br />

NZ National Conference for<br />

the first time in 40 years -<br />

the conference was held at<br />

Claudelands Conference &<br />

Exhibition Centre.<br />

As I reflect over the past<br />

year - my first in this role<br />

- I am enormously proud of<br />

our region which is going<br />

from great to greater. I view<br />

the <strong>Waikato</strong> Story and there<br />

is much that resonates. How<br />

proud I am to call the Mighty<br />

<strong>Waikato</strong> my turangawaewae.<br />

Hamilton & <strong>Waikato</strong><br />

Tourism’s <strong>Business</strong> Events<br />

team provides a free service<br />

to organisers looking for a<br />

venue or service in <strong>Waikato</strong><br />

for their conference or business<br />

event. Assistance ranges<br />

from answering basic questions<br />

to obtaining quotes, preparing<br />

conference bids, and organising<br />

site inspections. www.<br />

hamiltonwaikato.com/business-events,<br />

tel: (07) 843 0056,<br />

email: bureau@hamiltonwaikato.com<br />

Publisher<br />

Alan Neben<br />

Ph: (07) 838 1333<br />

Mob: 021 733 536<br />

Email: alan@wbn.co.nz<br />

Sales director<br />

Deidre Morris<br />

Ph: (07) 838 1333<br />

Mob: 027 228 8442<br />

Email: deidre@wbn.co.nz<br />

Editor<br />

Geoff Taylor<br />

Ph: (07) 838 1333<br />

Mob: 022 694 1595<br />

Email: geoff@wbn.co.nz<br />

Production Manager<br />

Tania Hogg<br />

Ph: (07) 838 1333<br />

Email: production@wbn.co.nz<br />

ADVERTISING INQUIRIES<br />

Please contact:<br />

Sales Manager<br />

Jody Anderson<br />

Ph: (07) 838 1333<br />

Mob: 027 236 7912<br />

Email: jody@wbn.co.nz<br />

Candra Hansen<br />

Ph: (07) 838 1333<br />

Mob: 027 386 2226<br />

Email: candra@wbn.co.nz<br />

Joanne Poole<br />

Ph: (07) 838 1333<br />

Mob: (021) 507 991<br />

Email: joanne@wbn.co.nz<br />

ELECTRONIC FORWARDING<br />

Editorial:<br />

<strong>News</strong> releases/Photos/Letters:<br />

geoff@wbn.co.nz<br />

Production:<br />

Copy/Proofs:<br />

production@wbn.co.nz<br />

Subscriptions:<br />

kim@wbn.co.nz<br />

<strong>Waikato</strong> <strong>Business</strong> Publications Ltd<br />

specialises in business publishing,<br />

advertising, design and print media<br />

services. <strong>Waikato</strong> <strong>Business</strong> <strong>News</strong> has<br />

a circulation of 11,000, distributed<br />

throughout the <strong>Waikato</strong> between<br />

Tuakau and Turangi, and to a<br />

subscription base.<br />

<strong>Waikato</strong><strong>Business</strong><br />

PUBLICATIONS<br />

12 Mill Street, Hamilton PO Box 1425,<br />

Hamilton, 3240. Ph: (07) 838 1333<br />

Fax: (07) 838 2807 | www.wbp.net.nz


SMA<br />

BIG<br />

0:56 p.m. SIZE 26.2X18 FAX<br />

NS MUST BE FINALISED BY OUR MATERIAL DEADLINE.<br />

WAIKATO BUSINESS NEWS <strong>December</strong> <strong>2016</strong>/<strong>January</strong> <strong>2017</strong><br />

35<br />

HOLDEN<br />

SPARK<br />

ADVERTISING<br />

PROOF<br />

SMALL CAR –<br />

BIG FEATURES<br />

CUSTOMER EBBETT WAIKATO LTD PUBLISHING 14/04/16 SALES REP MANISH.KHETARPAL PUBLICATION MOTORTIMES WKT<br />

ADVERTISING CUSTOMER EBBETT WAIKATO LTD PUBLISHING 14/04/16<br />

AD ID 7212888AA DESIGNER OUTSOURCER PROOFED 12/04/<strong>2016</strong> 4:20:56 p.m. SIZE 26.2X18<br />

AD ID 7212888AA DESIGNER OUTSOURCER<br />

PROOF<br />

PLEASE APPROVE THIS AD AS SOON AS POSSIBLE. NOTE THAT ANY ALTERATIONS PLEASE APPROVE MUST BETHIS FINALISED AD AS BY SOON OURASMATERIAL POSSIBLE. DEADLI NOTE<br />

ADVERTISING<br />

PROOF<br />

CUSTOMER EBBETT WAIKATO LTD PUBLISHING 14/04/16 SALES REP MANISH.KHETARPAL<br />

AD ID 7212888AA DESIGNER OUTSOURCER PROOFED 12/04/<strong>2016</strong> 4:20:56 p.m.<br />

PLEASE APPROVE THIS AD AS SOON AS POSSIBLE. NOTE THAT ANY ALTERATIONS MUST BE F<br />

70129<br />

NEW MID-SIZE<br />

MALIBU CD PETROL<br />

from rsp<br />

$<br />

33,990<br />

Maps<br />

Apple Car Play<br />

and Android Auto<br />

+on roads<br />

CRUZE EQUIPE<br />

1.8L SEDAN AUTO<br />

from rsp<br />

$<br />

25,990<br />

Push-button<br />

Start<br />

+on roads<br />

COLORADO 4X2<br />

CREWCAB AUTO<br />

from rsp<br />

ALL<br />

NEW HOLDEN<br />

SPARK ALL<br />

$<br />

39,990<br />

+on roads<br />

NEW HO<br />

SP<br />

SMALL CAR –<br />

BIG FEATURES<br />

Reversing Camera<br />

Maps<br />

Apple Car Play<br />

and Android Auto<br />

Push-button<br />

Start<br />

Maps<br />

Reversing Camera<br />

ist<br />

10912<br />

5965158AA<br />

All this from<br />

$16,490+<br />

1.4L Petrol Engine<br />

On Road<br />

THESE DEALS ARE AS GOOD AS THEY GET<br />

EBBETT HOLDEN<br />

6863613AA<br />

1.4L Petrol Engine<br />

204-208 Anglesea St, Hamilton, T 0800 07 838280 0949 888<br />

www.ebbett.co.nz<br />

5.5L/100Km Fuel Economy<br />

Offer available while stocks last. Offers end April 30th 2014. Not available with<br />

other offers. Private customers only.<br />

Offer valid while stocks last at participating Dealers. Not available with any other offer. Private & GST registered customers only.<br />

Offer valid while stocks last at participating Dealers. Not avai<br />

6863613AA<br />

Blue Tooth<br />

www.ebbett.co.nz<br />

All this from<br />

Rear Park 1.4LAssist<br />

Petrol Engine 5.5L/100Km Fuel Economy Blue To<br />

5.5L/100Km Fuel Economy<br />

Blue Tooth<br />

$16,490+ On Road<br />

Rear Park Assist<br />

204-208 Anglesea St, Hamilton, T 07 838 0949 www.ebbettholdenhamilton.co.nz 204-208 Anglesea St, Hamilton, T 07 838 0949 www.ebb<br />

6863613AA<br />

204-208 Anglesea St, Hamilton, T 07 838 0949 www.ebbettholdenhamilton.co.nz<br />

Offer valid while stocks last at participating Dealers. Not available with any other offer. Private & GST registered customers only.<br />

All thi<br />

$1


36 WAIKATO BUSINESS NEWS <strong>December</strong> <strong>2016</strong>/<strong>January</strong> <strong>2017</strong><br />

<strong>2016</strong> REGISTERED MASTER BUILDERS<br />

NEW ZEALAND SHOW HOME OF THE YEAR<br />

07 839 5570<br />

urban.co.nz

Hooray! Your file is uploaded and ready to be published.

Saved successfully!

Ooh no, something went wrong!