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We are now ISO 9001:2008 Certified<br />

ISO Certificate being awarded by BVQI representative to Ken<strong>Trad</strong>e’s<br />

management representative, David Ngarama. Looking on is CEO Amos<br />

Wangora and Chairman Gen. J.R Kibwana (Ret).<br />

Ken<strong>Trad</strong>e Board of Directors<br />

Ken<strong>Trad</strong>e has been awarded the ISO 9001:2008 Management<br />

System Certificate. The certification awarded by the Bureau<br />

Veritas Quality International (BVQI) on June 30, 2016 was<br />

for the establishment, operationalization and management<br />

of the Kenya National Electronic Single Window System<br />

and <strong>Trad</strong>e Facilitation. The ISO certification was as a result<br />

of several months’ of hard work and a rigorous process of<br />

documentation, reviews and audits.<br />

L-R: Ken<strong>Trad</strong>e’s Manager Strategy & Planning David Ngarama, CEO Amos<br />

Wangora, Chairman Gen. J.R Kibwana ( Ret) Jane Musyoki ( Right) and Kenya<br />

Association of Manufactures representatives, Peter Biwott, Marianne Limo and<br />

Sally Kahiu<br />

Achieving high levels of customer satisfaction and<br />

establishing processes for continuous improvement are<br />

important components of the ISO 9001:2008 certification<br />

process and is aligned with the Agency’s core values of<br />

excellence and efficiency in the customer service delivery.<br />

The Government of Kenya places great emphasis on quality<br />

service delivery and as a trade facilitation institution<br />

aimed at providing efficient services to the citizenry. The<br />

ISO Certification indeed is a testimony which reflects<br />

our commitment to quality and our commitment to our<br />

customers. The ISO 9001; 2008 Certification sends out<br />

a message that all members of the Ken<strong>Trad</strong>e team are<br />

committed to high quality customer service and delivery.<br />

Simplifying Simplying <strong>Trad</strong>e <strong>Trad</strong>e Process Process for Kenya’s for Kenya’s Competitiveness<br />

CEO Amos Wangora and Chairman Gen. J.R Kibwana ( Ret) with our ISO<br />

Champions<br />

11

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