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Open Air Business February 2017

The UK's outdoor hospitality business magazine for function venues, glamping businesses and outdoor event organisers

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ISSUE 7 | <strong>February</strong> <strong>2017</strong> | www.openairbusiness.com<br />

BUSINESS<br />

Entertainment<br />

Options & Advice<br />

FUNCTION VENUES<br />

› Things go Wrong!<br />

› Corporate Events<br />

ACCOMMODATION<br />

› Wild Camping<br />

› Family Glamping<br />

EVENTS<br />

› Outdoor Cinema<br />

› Events on Your Land<br />

ALSO:<br />

POP UP GLAMPING, LANDSCAPE DESIGN, PLANNING


ISSUE 7 | <strong>February</strong> <strong>2017</strong> | www.openairbusiness.com<br />

WELCOME<br />

Welcome<br />

DIVERSIFICATION IS ALL about ideas. It can be<br />

a fun and creative process, and an opportunity to<br />

get started with a new way of life. It must be why<br />

there is such a buzz at the glamping, farm/estate<br />

diversification and outdoor event trade shows;<br />

everyone is either excitedly fact-finding for a new<br />

business idea, or are already enjoying being part of<br />

one.<br />

I love creativity, and creativity in business is<br />

certainly exciting. In this industry there are so many<br />

examples of entrepreneurial thinking that have<br />

paid off; often born of necessity, it is fantastic to see so many diversification<br />

success stories. Our case study on Hounslow Hall Estate is one such example;<br />

dairy farmers who suffered disaster following a TB outbreak are now the proud<br />

owners of a function venue ‘firing on all cylinders’ as an off road driving and<br />

activity centre, with weddings and events thrown into the mix.<br />

I hope we carry some of this buzz from the industry through to the pages<br />

of <strong>Open</strong> <strong>Air</strong> <strong>Business</strong>. In this issue we certainly explore some different ideas,<br />

taking a look at using glampsites and farm estates for corporate ‘away’ days,<br />

pop up glamping accommodation for weddings and parties, and outdoor<br />

cinema events. All these ventures can be achieved and made profitable on a<br />

small, medium or large scale, so I hope these atricles will inspire some of you to<br />

investigate how they might work for you.<br />

As part of our commitment to quality editorial we have engaged more<br />

industry experts to share their knowledge. In the Accommodation section we<br />

look at how landscape design impacts on a glampsite, how to attract family<br />

bookings, and how pre-pitched accommodation can be made to appeal to<br />

‘wild campers’.<br />

In Function Venues, I enjoyed the candid advice from Isabel Smith on ‘Fawlty<br />

Towers’ style disaster weddings and planning for the worse. In Events, there is<br />

plenty to digest in the entertainment advice feature while Linda Krawecke runs<br />

through the considerations necessary for running events on your own land.<br />

PUBLISHERS<br />

Steve Rix - steve@openairbusiness.com<br />

Tally Wade - tally@openairbusiness.com<br />

EDITORIAL TEAM<br />

Susannah Millen - susannah@openairbusiness.com<br />

Tally Wade - tally@openairbusiness.com<br />

ADVERTISING SALES<br />

Graham Alleyne - 01892 677740<br />

graham@openairbusiness.com<br />

Antoinette Marley - 01892 677721<br />

antoinette@openairbusiness.com<br />

DESIGN<br />

James English -<br />

www.jamesenglishdesign.co.uk<br />

PUBLISHED BY<br />

Coffee Shop Media - 01580 848555<br />

www.coffeeshopmedia.com<br />

The House on the Hill, Friezley Lane,<br />

Cranbrook, Kent, TN17 2LL<br />

t: 01580 848555<br />

FOLLOW US ON<br />

TWITTER<br />

@openairbusiness<br />

FOLLOW US ON<br />

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Find more expert advice online:<br />

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PLEASE DO SIGN UP<br />

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our circulation audit. Any questions, or to register over the phone, please call us<br />

at the office.<br />

NOW<br />

LIVE<br />

Entertainment<br />

Options & Advice<br />

FUNCTION VENUES<br />

› Things go Wrong!<br />

› Corporate Events<br />

ACCOMMODATION<br />

› Wild Camping<br />

› Family Glamping<br />

EVENTS<br />

› Outdoor Cinema<br />

› Events on Your Land<br />

BUSINESS<br />

ISSUE 7 | FEBRUARY <strong>2017</strong> | www.openairbusiness.com<br />

ALSO:<br />

POP UP GLAMPING, LANDSCAPE DESIGN, PLANNING<br />

Tally Wade<br />

Editor / Publisher<br />

COVER PHOTO<br />

Picture courtesy of Bigtopmania.<br />

Turn to pages 58-60 for advice on selecting<br />

entertainment for your next event<br />

WWW.OPENAIRBUSINESS.COM 3


INSIDE<br />

Contents ISSUE<br />

#7 | <strong>February</strong> <strong>2017</strong><br />

UP FRONT<br />

6 News<br />

9 Industry Talk – Planning<br />

advice for outdoor hospitality<br />

diversification<br />

FUNCTION VENUES<br />

12 Hounslow Hall – a family run<br />

estate with multiple venues<br />

16 What can go Wrong? – prepare<br />

for the unexpected with Isabel<br />

Smith<br />

20 The ‘Away Days’ Market – how<br />

to attract corporate clients to<br />

your venue<br />

24 Pop Up Accommodation – how<br />

temporary accommodation can<br />

boost profits<br />

ACCOMMODATION<br />

28 Dimpsey Glamping – a single<br />

unit glampsite with luxury<br />

appeal<br />

32 Wild Camping – getting back-tonature<br />

with pre pitched units<br />

36 Family Glamping – Kate Morel<br />

offers ways to attract guests<br />

with children<br />

40 Landscaping – advice from<br />

landscaping experts on<br />

designing your site<br />

EVENTS<br />

46 The Cornish Design Fair - family<br />

owned Trereife House diversifies<br />

into events<br />

50 <strong>Open</strong> <strong>Air</strong> Cinema – the market<br />

for outdoor film<br />

54 Events on Your Land – things to<br />

consider with Linda Krawecke<br />

58 Entertainment – options and<br />

advice from suppliers<br />

44 Industry Legends – Mark Scott<br />

of Clear Sky<br />

62 Spotlight<br />

64 Classifieds<br />

66 Periwinkle<br />

✁<br />

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Website<br />

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1) What best describes your business?<br />

2) Which sector(s) do you operate / are you interested in?<br />

Outdoor Accommodation, Outdoor Events, Outdoor Functions,<br />

OTHER (please specify)<br />

3) What best describes your job role?<br />

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The latest news from the world of outdoor hospitality<br />

SPECIAL OFFERS<br />

£1,000 off a Tree Tent<br />

Tree Tent International is offering readers<br />

£1,000 off orders until April <strong>2017</strong>. Just<br />

quote ‘<strong>Open</strong><strong>Air</strong>’ when ordering. See page<br />

35 for more details. 01273 973937 /<br />

www.treetents.co.uk<br />

Glamping <strong>Business</strong> Course<br />

The next glamping business course, run<br />

by Bella Given of successful glampsite<br />

Longlands, will be held on 22 March at<br />

Longlands in Coombe Martin, North<br />

Devon. Bring a business partner and get<br />

the second place half price. The cost of<br />

the course is redeemable against any<br />

order from Albion Canvas. 01271 882004 /<br />

www.learningsfromlonglands.co.uk<br />

Lockable ‘Pop Up’ Rooms<br />

The Pop-Up Hotel is joining forces with<br />

Dutch company Flexotel to provide a solid<br />

structure room that will complement<br />

its current canvas hotel offering. The<br />

construction means that these ‘collapsible’,<br />

fold away structures can be erected and<br />

dismantled quickly and efficiently. In<br />

addition, they are lockable – a distinct<br />

advantage to guests. These added<br />

benefits will extend The Pop-Up Hotel’s<br />

capacity to provide practical, comfortable<br />

accommodation for events around the UK.<br />

Launching at The Pop-Up Hotel at<br />

Glastonbury in June, the Flexotel rooms<br />

will form a unique ‘Urban Quarter’ to the<br />

hotel, complete with outdoor corridors<br />

behind a striking facade. Mark Sorrill,<br />

founder and director of The Pop-Up Hotel,<br />

said: “We have taken inspiration from the<br />

festival’s brilliant production of Block 9, a<br />

powerful, immersive, cultural experience<br />

with a distinctly gritty, urban feel. It is a<br />

really exciting new direction for us which,<br />

although a completely different feel to our<br />

more whimsical canvas rooms, actually<br />

complements the experiential nature of the<br />

hotel.<br />

“Following the launch of the Flexotel rooms<br />

at the festival, we plan on visiting a number<br />

of sporting events around the UK,” said<br />

Sorrell. “The accommodation requirements<br />

for these tend to be more functional<br />

and Flexotel fits the bill perfectly.” www.<br />

thepopuphotel.com<br />

Free Websites from Inn Style<br />

Inn Style has announced the launch of<br />

free websites for every subscriber to its<br />

accommodation booking system. Owners<br />

can customise the template to suit while<br />

Inn Style takes care of the hosting and SEO.<br />

www.innstyle.co.uk<br />

NEW ROUND OF GRANT CALLS<br />

A new round of grant calls has just been announced by the Rural Development<br />

Programme for England (RDPE) for the themes of Tourism Infrastructure, <strong>Business</strong><br />

Development and Food Processing. These calls will operate differently to previous<br />

calls, with simplified applicant information in the form of handbooks for each theme.<br />

The application window has been extended from three to 12 months, and each<br />

theme handbook will include a list of the Local Enterprise Partnerships (LEP) areas<br />

supporting that theme, along with the associated budget. There will also be a shorter<br />

initial Expression of Interest (EoI) form.<br />

For further information and to check which themes are available for support in your<br />

area please visit www.gov.uk/government/publications/rdpe-growth-programme<br />

Tel: 01945 463857 Mob: 07775 921182<br />

info@fireworksdisplayteam.co.uk<br />

www.fireworksdisplayteam.co.uk<br />

6 WWW.OPENAIRBUSINESS.COM


Festival Supplier<br />

Awards <strong>2017</strong> Winners<br />

ALMOST 370 OF the UK festival<br />

and outdoor event industry’s<br />

leading suppliers and organisers<br />

attended the Festival Supplier<br />

Awards to celebrate the <strong>2017</strong><br />

winners on 26th January. Now<br />

in their third year, the awards<br />

recognise companies who work<br />

tirelessly to deliver great events,<br />

many of whose efforts often go<br />

unseen.<br />

Commenting on the success<br />

of this year’s awards ceremony,<br />

event director, Michelle Tayton<br />

said: “The Festival Supplier Awards<br />

are now firmly established as an<br />

important date in the festival and<br />

outdoor event calendar. We’ve<br />

got a great formula; a room full of<br />

fantastic people at the top of their<br />

game and plenty of networking<br />

opportunities for everyone who<br />

attends.”<br />

Among the winners were:<br />

› Best Concession/Bar -<br />

Peppermint Bars, Bestival<br />

› Best Glamping &<br />

Accommodation - Hotel Bell<br />

Tent, CarFest North<br />

› Best Toilets/Waste Management<br />

- Qdos Event Hire, Royal Windsor<br />

Horse Show & HMQ90<br />

› Best Power - Power Logistics, V<br />

Festival (Hylands Park)<br />

› Best Fencing/Hoarding - GAP<br />

Hire Solutions, V Festival<br />

(Weston Park)<br />

› Best Stage - Acorn Event<br />

Structures, Creamfields<br />

› Best Crowd Management/<br />

Security - Specialized Security<br />

Guarding Ltd, Reading Festival<br />

› Best Temporary Roadway/<br />

Walkway - LION Trackhire Ltd,<br />

RHS Chelsea Flower Show<br />

› Best Temporary Structure -<br />

Neptunus Ltd, The National<br />

Eisteddfod of Wales<br />

› Green Festival Supplier Award -<br />

Loowatt Ltd, Port Eliot Festival<br />

› Best Festival Support Service: 1st<br />

– Best Seating – Arena Seating,<br />

Edinburgh Festival Fringe and<br />

Edinburgh International, 2nd –<br />

Best Catering Equipment – PKL<br />

Group (UK) Ltd, Goodwood<br />

Festivals, 3rd – Best Creche –<br />

Nipperbout Ltd, Cambridge Folk<br />

Festival.<br />

New Office and<br />

Brand for Camp<br />

Champ<br />

AUSTRIAN DESIGNED CAMP Champ – the<br />

Explorer’s Kitchen has opened a new UK office<br />

on the north Norfolk coast at the award-winning<br />

Holkham Studios, within the spectacular Holkham<br />

Hall Estate.<br />

“The Explorer’s Kitchen is a luxury travel kitchen<br />

designed to reflect the golden age of luxurious<br />

travel,” says UK company director Oliver Roberts.<br />

“Modelled on the ‘campaign furniture’ used<br />

in Victorian exploration, the kitchen includes<br />

everything needed to prepare and host a deluxe<br />

dining experience in the great outdoors.”<br />

Roberts is also developing the company’s new<br />

outdoor hospitality brand Camp Champ Cook<br />

– Culinary Escapades, a luxury outdoor cooking<br />

hire service for corporate and celebratory dining,<br />

field sports hospitality and cooking masterclasses.<br />

“We've created a specialist 4x4 vehicle with a<br />

mobile kitchen, chef and crew,” says Roberts.<br />

www.campchampcook.co.uk<br />

WWW.OPENAIRBUSINESS.COM 7


HAE EHA - improving benefits<br />

and support for its members<br />

Achieve the highest<br />

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Reduce risk<br />

Improve service<br />

delivery levels<br />

For further information visit www.safehire.org.uk<br />

or call the SafeHire Team on 0121 380 4613.<br />

Developed in partnership with:


INDUSTRY TALK<br />

Understanding<br />

Planning<br />

GETTY IMAGES<br />

Marie Stacey guides us through the definitions of development, permitted development<br />

rights and change of use, and advises on applying for planning permission<br />

DIVERSIFICATION CAN TAKE<br />

many different forms, but do you<br />

need planning permission for<br />

your project? Planning permission<br />

can be the key to unlocking the<br />

potential in your business or land<br />

through diversification. If you are<br />

changing the way you use your<br />

buildings or land, then it is likely<br />

that you will need to apply to your<br />

local authority for permission<br />

unless the changes fall within your<br />

permitted development rights.<br />

The definition of development<br />

within Section 55 1 of the Town<br />

and Country Planning Act 1990<br />

includes ‘the carrying out of<br />

building, engineering, mining or<br />

other operations in, on, over or<br />

under land, or the making of any<br />

material change in the use of any<br />

buildings or other land.’ However,<br />

the question as to whether or not a<br />

“WOODS ARE<br />

DESCRIBED AS<br />

HAVING A HIGH<br />

‘CARRYING<br />

CAPACITY’;<br />

THAT IS, THEY<br />

HAVE AN<br />

ABILITY TO<br />

ABSORB<br />

LOTS OF<br />

PEOPLE AND<br />

ACTIVITIES”<br />

1<br />

R (Save Woolley<br />

Valley Action Group<br />

Ltd) v Bath and<br />

North East Somerset<br />

Council [2012] EWHC<br />

2161 (Admin)<br />

structure constitutes development<br />

within the meaning outlined above<br />

has been a long-standing issue<br />

and one of fact and degree.<br />

A recent 2012 Court of Appeal<br />

case has expanded the parameters<br />

of what constitutes a building<br />

and the tests set in a previous<br />

well-known Court of Appeal case<br />

in Skerritts of Nottingham Ltd<br />

v SSETR [2000] JPL 1025. The<br />

Skerritts Court of Appeal case<br />

defined three main tests to identify<br />

what is a building, which include:<br />

› The construction of the<br />

structure on site;<br />

› Permanence of the structure;<br />

and<br />

› The structure’s physical<br />

attachment to the land.<br />

Construction activities normally<br />

undertaken by a person carrying<br />

on business as a builder is<br />

usually deemed as an operation<br />

and therefore constitutes<br />

development. It has been argued<br />

that if a structure is prefabricated<br />

and easy to assemble i.e. without<br />

a builder, then this does not<br />

constitute development, however,<br />

the 2012 Court of Appeal case<br />

provided further clarity on ‘the<br />

construction of structures on site’.<br />

It found that even if the structure<br />

is easily constructed on site, and<br />

therefore not defined a ‘building’,<br />

a structure such as this may<br />

still fall within the definition of<br />

development in relation to ‘other<br />

operations in, on, over and under<br />

land’.<br />

Accordingly, you may require<br />

planning permission for your<br />

‘temporary’ structure, therefore,<br />

it is best to consult your local<br />

planning authority or planning<br />

WWW.OPENAIRBUSINESS.COM 9 9


INDUSTRY TALK<br />

GETTY IMAGES<br />

consultant to understand whether<br />

planning permission will be<br />

required, or if your development<br />

falls within your permitted<br />

development rights.<br />

PERMITTED DEVELOPMENT<br />

RIGHTS<br />

In the 2013 Budget Statement,<br />

the Government realised that the<br />

Use Classes Order 1987 2 and the<br />

General Permitted Development<br />

Order 1995 3 were significant<br />

deregulatory tools that could<br />

be expanded to allow greater<br />

flexibility to the change between<br />

land uses that have similar<br />

impacts, without the need to<br />

apply for planning permission.<br />

Since this time, there have been<br />

a raft of changes to permitted<br />

development rights which allow<br />

further flexibility between use<br />

classes to support change of use<br />

from agricultural to certain other<br />

uses such as business, retail and<br />

residential. These changes are<br />

now in place, and are outlined<br />

within the consolidated Town<br />

and Country Planning (General<br />

Permitted Development) (England)<br />

Order 2015 (GPDO) (as amended).<br />

These changes have gone through<br />

a period of testing through various<br />

prior approvals and appeals, so<br />

there is now more certainty to<br />

what is required and, therefore,<br />

<strong>2017</strong> is the right time to try and<br />

make the most of your new<br />

business venture.<br />

The reason why it is important<br />

to distinguish whether your<br />

development falls within your<br />

permitted development rights is<br />

down to time and money. Utilising<br />

your permitted development<br />

rights should involve less work<br />

and time so that you can start your<br />

new venture without delay. This is<br />

because permitted development<br />

rights are essentially a national<br />

grant of planning permission,<br />

which allow certain building<br />

works and changes of use to be<br />

carried out without having to<br />

make a planning application.<br />

But, be aware that any permitted<br />

development rights are subject<br />

to conditions and limitations<br />

to control the impact of your<br />

development on the surrounding<br />

area and to protect local amenity.<br />

Schedule 2 of the GPDO 2015<br />

contains 19 parts relating to<br />

the different types of permitted<br />

development rights, but ‘Part<br />

3: Changes of Use’ and ‘Part 4:<br />

Temporary Buildings and Uses’ will<br />

be of most relevance to your new<br />

venture.<br />

CHANGE OF USE OF<br />

EXISTING BUILDINGS<br />

It may be beneficial to change<br />

existing agricultural buildings to<br />

support your open-air business i.e.<br />

function rooms for weddings.<br />

Class R of Part 4 of the 2015<br />

GPDO permits agricultural<br />

buildings and land in their<br />

curtilage to be converted to<br />

a “flexible commercial use”<br />

subject to a number of conditions<br />

and restrictions. A flexible use<br />

includes shops, financial and<br />

professional services, restaurants<br />

and cafes, business use, storage<br />

or distribution, hotels or assembly<br />

and leisure. In this respect, a<br />

function room could fall under<br />

2<br />

The Town and<br />

Country Planning<br />

(Use Classes) Order<br />

1987 (as amended)<br />

3<br />

The Town and<br />

Country Planning<br />

(General Permitted<br />

Development) Order<br />

1995 (as amended)<br />

the ‘assembly and leisure’ use<br />

permitted subject to adhering<br />

to the necessary condition and<br />

restrictions.<br />

Class R is only applicable to<br />

buildings that have been solely in<br />

agricultural use on 3 July, 2012,<br />

or if it was not in use on that date<br />

when it was last in use if now<br />

redundant. If the building was<br />

brought into agricultural use after<br />

3 July, 2012, then you will not be<br />

able to convert the building into a<br />

use defined in Class R for at least<br />

10 years.<br />

The rights under Class R do<br />

not extend to buildings that are<br />

listed or a scheduled monument;<br />

10 WWW.OPENAIRBUSINESS.COM


INDUSTRY TALK<br />

sites forming a military explosives<br />

storage area; or a site forming a<br />

safety hazard area. In addition,<br />

these rights do not include<br />

work associated with building<br />

operations, i.e. any physical<br />

alterations to the building for<br />

window or door openings, so<br />

a planning application will be<br />

required for these building<br />

operations.<br />

The maximum cumulative floor<br />

space that may be converted<br />

under this permitted development<br />

right is 500m2 of floor space of<br />

a building or buildings within a<br />

single established agricultural<br />

unit.<br />

Development is only permitted<br />

subject to prior approval from<br />

your Local Planning Authority.<br />

Development can commence if<br />

your Local Planning Authority<br />

provides a written notice giving<br />

prior approval or outlining that<br />

prior approval is not needed; or<br />

the local planning authority does<br />

not provide a written notice before<br />

the 56-day time limit expires from<br />

the receipt of the application.<br />

TEMPORARY CHANGES OF<br />

USE OF LAND<br />

Class B of Part 3 of the 2015 GPDO<br />

permits the use of any land for<br />

any purpose for not more than 28<br />

days, unless it relates to a market<br />

(car boot) or motor car/motorcycle<br />

racing, which cannot exceed 14<br />

days. The provision also includes<br />

any moveable structure for<br />

the purposes of the permitted<br />

use. Be aware that the 28 days<br />

includes any days that moveable<br />

structures are left on the land<br />

and are not taken down.<br />

PLANNING PERMISSION<br />

If the development does not<br />

fall within your permitted<br />

development rights, then<br />

planning permission will be<br />

required from your local planning<br />

authority. In this respect, a<br />

planning application will need to<br />

be submitted and the authority<br />

will determine whether or not<br />

planning permission should be<br />

granted, having regard to the<br />

Development Plan and material<br />

considerations relevant to your<br />

proposals.<br />

Before submitting your<br />

planning application, there<br />

are some key questions to ask<br />

yourself to help inform your<br />

proposals:<br />

What are the local planning<br />

policies applicable to my site<br />

and proposals?<br />

Each Local Planning Authority<br />

will have a Development Plan<br />

that can include a number<br />

of documents including a<br />

Local Plan, Proposals Map,<br />

Development Management<br />

Policies Development Plan,<br />

GETTY IMAGES<br />

ABOUT THE<br />

AUTHOR<br />

Marie Stacey is<br />

a senior planner<br />

at Pegasus<br />

Group, a leading<br />

independent<br />

national planning<br />

consultancy<br />

specialising in town,<br />

environmental<br />

and commercial<br />

planning; urban<br />

and landscape<br />

design; and public<br />

engagement.<br />

Marie has provided<br />

planning advice<br />

to a range of<br />

clients including<br />

various country<br />

estates, farmers,<br />

landowners,<br />

commercial<br />

businesses and<br />

housebuilders.<br />

She has assisted<br />

clients through<br />

the planning<br />

process and<br />

gained planning<br />

permission for<br />

a variety of<br />

developments<br />

comprising farm<br />

diversification<br />

projects, renewable<br />

energy, countryside<br />

pursuits and<br />

housing. www.<br />

pegasuspg.co.uk<br />

Document and Neighbourhood<br />

Plan. These documents will<br />

contain information relating to the<br />

planning policies and designations<br />

that will be applicable to your site<br />

and proposals.<br />

As the Local Planning<br />

Authority will have to refer to<br />

the Development Plan when<br />

determining your application,<br />

it is essential that you carefully<br />

consider these documents to<br />

ensure that your development<br />

complies with the relevant<br />

policies.<br />

Is my site within a designated<br />

area for its landscape, ecological<br />

or heritage value?<br />

Designated areas such as Areas<br />

of Outstanding Natural Beauty,<br />

National Parks, Conservation<br />

Areas, or Sites of Special Scientific<br />

Interest will not necessary prohibit<br />

your development obtaining<br />

planning permission however,<br />

careful consideration will need<br />

to be had to the siting of your<br />

development and the potential<br />

effects your development will have<br />

on these designations.<br />

Does my site have appropriate<br />

vehicular access?<br />

The highways impact associated<br />

with your development will need<br />

to be evaluated to assess the<br />

effects of the additional increase<br />

in traffic and whether the visibility<br />

onto the highway is sufficient.<br />

Is the development close to any<br />

neighbours?<br />

The residential amenity of any<br />

neighbours will need to be<br />

considered particularly in respect<br />

of noise however, these can<br />

usually be avoided through careful<br />

siting.<br />

There are many considerations<br />

that can be material to your<br />

proposals and therefore engaging<br />

with your Local Planning Authority<br />

from the outset will help to<br />

smooth out any potential issues<br />

and define what it would require<br />

to support your application. Some<br />

planning authorities still operate a<br />

free pre-application advice service<br />

but, even so, if there is a charge<br />

then it is usually nominal and<br />

money well spent. If in doubt, a<br />

planning consultant will be able<br />

to advise and manage the process<br />

for you.<br />

WWW.OPENAIRBUSINESS.COM 11


FUNCTION VENUES<br />

CASE STUDY<br />

Hounslow<br />

Hall Estate<br />

A dairy farm turned leisure pursuit and<br />

function venue, Hounslow Hall estate<br />

still operates as a farm but is now so much more<br />

Situated just outside of Milton Keynes, this family-run business is<br />

building its reputation as a team building and ‘away day’ destination as well as a wedding<br />

and festival venue. <strong>Open</strong> <strong>Air</strong> <strong>Business</strong> talks to operations director Mark Stopps about the<br />

team’s multi-channel approach to diversification into the outdoor hospitality sector.<br />

When did you start your function<br />

venue business and what is its<br />

history?<br />

Experience the Country was<br />

founded in 2011 at Hounslow Hall<br />

estate, with the primary purpose<br />

of utilising an off-road course left<br />

empty by the departure of Land<br />

Rover Experience. I was working<br />

on the farm and helped build<br />

and run the course for 10 years.<br />

The estate owners, Bryan and Val<br />

Wood, have been diversifying their<br />

farm activities from well before<br />

‘diversification’ became a buzz<br />

word, so when Land Rover moved<br />

out we took it on and added clay<br />

shooting and fly fishing to the<br />

activities on offer for corporate<br />

away days and the leisure market.<br />

From there, we evolved to offer<br />

“THE ESTATE<br />

HAS SOME<br />

BEAUTIFUL,<br />

DISTINCT<br />

LOCATIONS,<br />

EACH OF<br />

WHICH CAN<br />

BE USED AS<br />

INDIVIDUAL<br />

VENUES”<br />

Segway tours, quad biking, Zorb<br />

football and archery, along with<br />

more unusual activities such as axe<br />

throwing and bushcraft.<br />

As well as the experiential<br />

activities, we are a function and<br />

events venue. Bryan and Val’s<br />

granddaughter Helen is taking over<br />

managing the estate as a venue<br />

for weddings and private parties.<br />

We have separated this part of the<br />

business off and given it its own<br />

brand – Tip Top Venues. We also<br />

offer the estate out for dry hire to<br />

event organisers, and have hosted<br />

several festivals including Into the<br />

Wild.<br />

Tell us about your location<br />

and site<br />

The Hounslow Hall Estate covers<br />

800 acres of the Buckinghamshire<br />

countryside and is located on the<br />

western edge of Milton Keynes.<br />

Originally a dairy farm, the land is<br />

now used for arable crops. Owner<br />

Bryan’s entire dairy herd was wiped<br />

out in the 1980s due to TB, so he<br />

diversified into turf growing and by<br />

offering units out for business use.<br />

His entrepreneurial spirit has seen<br />

him build the estate from nothing<br />

– I have a huge amount of respect<br />

for him. Both in their 80s, he and Val<br />

still work full time.<br />

The estate has some beautiful,<br />

distinct locations, each of which can<br />

be used as individual venues. These<br />

include an intimate lakeside setting,<br />

pastures, gardens, rolling hills and<br />

‘Bow Piece,’ a larger expanse of land<br />

that is used for festivals.<br />

What are the different sides of<br />

your function venue business and<br />

how did they develop?<br />

Experience the Country offers three<br />

key services: corporate events,<br />

leisure activities for individuals and<br />

couples, and professional training<br />

courses. Tip top venues is the venue<br />

hire side of the business. We have<br />

a landing page for Experience the<br />

Country which sets out the estate’s<br />

four offerings, each then has its own<br />

website designed to appeal to the<br />

target audience. Our team is quite<br />

unique in that we have members<br />

from several generations – from<br />

octogenarians through to people in<br />

12 WWW.OPENAIRBUSINESS.COM


their 20s. We all contribute to the<br />

brainstorming process, so we get an<br />

excellent cross section of ideas and<br />

insights that we hope are reflected<br />

in the presentation of our services.<br />

What facilities for outdoor<br />

functions do you offer?<br />

As well as our purpose-built off<br />

road driving course and activities,<br />

we have a huge indoor arena which<br />

was a structure left by a business<br />

previously based at the estate. It<br />

is 35x20m and can be used for all<br />

sorts of activities if the weather<br />

is bad. We can also line it out so<br />

it is suitable for weddings and<br />

conferences.<br />

For corporate clients, there is a<br />

light, spacious meeting room that<br />

can accommodate up to 60 people<br />

in various configurations. Measuring<br />

5.5x12m, it has air conditioning and<br />

views across open countryside. We<br />

also have an on-site cafe that we<br />

are looking at developing further.<br />

On the wedding side of things,<br />

we are about to step things up gear.<br />

We are currently not licensed for<br />

ceremonies, but are a perfect place<br />

to hold a blessing, and of course<br />

the reception. We work with local<br />

suppliers for marquees, catering<br />

etc. to ensure we receive the levels<br />

of service we require and our<br />

customers expect. In the early days,<br />

this was a little trial and error, but<br />

we now have a great suppliers list.<br />

What services do you offer?<br />

The level of service we offer very<br />

much depends on our clients'<br />

needs. It can range from simple dry<br />

hire of our event pitches through to<br />

full event management. We have<br />

an excellent, experienced team and<br />

are used to tailoring packages to<br />

individual needs, be it a wedding,<br />

corporate activity day or other<br />

event.<br />

As far as our activities go, we<br />

offer off-road driving in both Land<br />

Rovers and our 4x4 truck, quad bike<br />

treks, Segway tours, clay shooting,<br />

a ‘crazy car’ experience, archery,<br />

axe throwing, air rifle shooting,<br />

and more. We work with selected<br />

partners for some of the activities<br />

while delivering the majority inhouse.<br />

How do you work with your<br />

customers to make their event<br />

unique?<br />

Due to the sheer number of options<br />

available to our guests, every<br />

event is unique. With the range<br />

of activities on offer, guests can<br />

really go to town, whether they are<br />

booking for a team building day,<br />

stag or hen party, wedding, or just<br />

to come and have fun.<br />

As a venue, we have so many<br />

different areas - from large expanses<br />

of land to small, intimate locations<br />

- that we can tailor a package for<br />

almost anyone. Our team is also on<br />

“DUE TO<br />

THE SHEER<br />

NUMBER OF<br />

OPTIONS<br />

AVAILABLE TO<br />

OUR GUESTS,<br />

EVERY EVENT<br />

IS UNIQUE”<br />

hand to guide guests through the<br />

options, introduce our suppliers<br />

and offer ideas.<br />

How do you publicise yourself?<br />

For our leisure business, we<br />

concentrate our marketing on the<br />

social media platforms, which<br />

works well to attract smaller groups<br />

and individuals.<br />

For the corporate side, we make<br />

sure to get to as many networking<br />

events as possible. Being on the<br />

outskirts of Milton Keynes means<br />

we are well positioned for business<br />

use but it is an uphill struggle to find<br />

the right person in each business<br />

to target. More often than not there<br />

isn’t an HR manager who oversees<br />

team building and away days; they<br />

are usually managed by someone<br />

within the team attending. We<br />

have found that sponsoring various<br />

events in the community and


FUNCTION VENUES<br />

HOLLY CLARK PHOTOGRAPHY<br />

offering prizes for school raffles<br />

pays dividends, as it gets our name<br />

out and a bit about what we do.<br />

You’d be surprised how many<br />

people are in business that find us<br />

that way.<br />

How would you describe your<br />

‘style’ or unique selling point?<br />

Our USP is definitely our setting.<br />

Look East and you can see right into<br />

the centre of Milton Keynes, with<br />

the Xscape snowdome visible most<br />

days. Look West and you look out<br />

over the rolling Buckinghamshire<br />

countryside. We are also incredibly<br />

flexible – we can be slick and<br />

corporate or we can be bushcraft<br />

and camping.<br />

What challenges have you faced?<br />

Luckily, we have not had to deal<br />

with planning issues for our<br />

activities as much of that was<br />

worked out in the good old days<br />

when things were a lot simpler.<br />

Our neighbours are also pretty<br />

good. Apart from the weather, that<br />

presents us with differing problems<br />

each year, our main challenge is<br />

what to do with all our ideas! We<br />

are currently looking at open air<br />

film screenings, glamping and mud<br />

runs to name a few.<br />

What are your plans for next<br />

season?<br />

We continue to look at ways<br />

to expand the business and to<br />

continue to grow. We have set aside<br />

about four acres for a Maize Maze,<br />

situated just outside our offices.<br />

This will be a great addition to<br />

the activities on-site, as well as an<br />

“WE ARE<br />

CURRENTLY<br />

LOOKING AT<br />

OPEN AIR FILM<br />

SCREENINGS,<br />

GLAMPING<br />

AND MUD<br />

RUNS TO<br />

NAME A FEW”<br />

attraction for our summer events.<br />

Describe your average day midseason<br />

We usually open the office around<br />

7.30am, it gives us a chance to work<br />

through any emails and messages<br />

and get the coffee brewed. The<br />

majority of the staff arrive about<br />

an hour later, and once everyone<br />

is in we hold our morning briefing,<br />

assigning tasks and duties.<br />

Our guests usually start to arrive<br />

at 9am and head out for their<br />

activities. We welcome them back in<br />

with drinks and snacks before they<br />

head on their way. The last guests<br />

usually depart at 5pm and the<br />

clear up begins. Vehicles and quads<br />

are washed down and refuelled,<br />

Segways are put on charge and<br />

equipment is tidied away ready for<br />

the next day.<br />

ADDRESS BOOK<br />

MARQUEES<br />

R&R Marquees - 01908 511144<br />

www.rrmarquees.co.uk<br />

Country Tipis - 07486 542374<br />

www.countrytipis.co.uk<br />

The Natural Tent Company<br />

07766 667496<br />

www.thenaturaltentcompany.com<br />

Hels’ Bells Tents<br />

07977 129035<br />

www.madeinenglandbyhelenfryer.co.uk<br />

BARS & CATERING<br />

The Cocktail Car Company<br />

07808 529639<br />

www.thecocktailcar.com<br />

Every now and again the<br />

temptation of a beer and a<br />

barbecue gets the better of us and<br />

we succumb to a slighter later night<br />

and a few laughs.<br />

Do you enjoy the business?<br />

Absolutely. Every day is different.<br />

Every guest arrives with an<br />

expectation and we love the<br />

challenge of meeting those.<br />

What advice could you give to<br />

others wishing to diversify into<br />

outdoor hospitality?<br />

Do your research. We were<br />

fortunate enough to be able to<br />

adopt an existing business plan.<br />

We knew the formula worked and,<br />

when we have needed to, tweaking<br />

that plan has been relativity straight<br />

forward.<br />

HEATING, POWER & LIGHTING<br />

Paragon - 01280 822282<br />

www.paragontoolhire.com<br />

TOILETS & SHOWERS<br />

JB Event facilities<br />

0845 130 1118<br />

www.jbeventfacilities.co.uk<br />

DETAILS<br />

Drayton Road, Newton Longville<br />

Buckinghamshire, MK17 0BU<br />

01908 630665<br />

www.experiencethecountry.co.uk<br />

14 WWW.OPENAIRBUSINESS.COM


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FUNCTION VENUES<br />

Isabel Smith shares her contingency strategies<br />

for managing problems on ‘the big day’<br />

GRTTY IMAGES<br />

16 WWW.OPENAIRBUSINESS.COM


FUNCTION VENUES<br />

WHAT'S THE EXPRESSION? 'Man<br />

plans and God laughs'. Nothing<br />

could be more true of wedding<br />

planning! While we do our utmost<br />

to ensure that each couples’<br />

wedding is flawless, there are<br />

some things you just can't foresee.<br />

I'll never forget what I refer to as<br />

my ‘Fawlty Towers’ wedding; an<br />

accident on the M4 meant that all<br />

the suppliers were late arriving,<br />

the generator wouldn't start,<br />

the cake collapsed and, yes, the<br />

marquee even caught fire (just a<br />

small one thankfully!). But if you<br />

do your utmost to plan for the<br />

expected, with a bit of luck, you'll<br />

only be left having to cope with<br />

the unexpected! So, what are the<br />

sorts of thing that can go wrong<br />

and what can you do to prepare<br />

for them?<br />

SUPPLIERS/GUESTS<br />

GETTING LOST<br />

Your venue is likely to be rural.<br />

That means a lot of scope for<br />

visitors struggling to find their way.<br />

The fact that many rural postcodes<br />

don't correlate on sat nav devices<br />

doesn’t help either. However,<br />

there is always a solution: Put<br />

your venue back on the map by<br />

making downloadable PDF maps<br />

available on your website. Such a<br />

simple addition will ensure you are<br />

always found with ease. Make it<br />

clear to your visitors that they are<br />

in the right place by erecting large,<br />

well-lit signage at your driveway.<br />

Further to this, having signage<br />

around the estate showing the<br />

best route for suppliers and guests<br />

to take, and where to park, helps<br />

to avoid on-site confusion.<br />

RUNNING OUT OF PARKING<br />

SPACE<br />

You might think you have plenty<br />

of space for guest and supplier<br />

vehicles, but people can be very<br />

selfish when they park and take up<br />

a lot more space than they need.<br />

Unless you really do have acres<br />

and acres, you could think about<br />

employing parking attendants for<br />

each event so that people can park<br />

sensibly in neat, space-efficient<br />

rows. You might also want to<br />

source a tracking hire company to<br />

cover some of the parking areas<br />

during particularly wet weekends!<br />

DISRESPECTFUL SUPPLIERS<br />

Suppliers on your Preferred<br />

GETTY IMAGES<br />

“THINK<br />

ABOUT<br />

EMPLOYING<br />

PARKING<br />

ATTENDANTS<br />

FOR EACH<br />

EVENT SO<br />

THAT PEOPLE<br />

CAN PARK<br />

SENSIBLY IN<br />

NEAT, SPACE-<br />

EFFICIENT<br />

ROWS”<br />

Supplier List (PSL) should have<br />

been carefully vetted so they<br />

know what is expected of them<br />

in terms of where to park, what<br />

they should be wearing and their<br />

behaviour etc. But clients will<br />

also bring unknown suppliers to<br />

site from time to time - anything<br />

from a photographer who didn't<br />

think to pack wellies to a diva-ish<br />

band. How do you manage these<br />

unfamiliar suppliers and ensure<br />

they follow the guidelines? You<br />

create a staff brief sheet. I send<br />

one of these out to all suppliers<br />

ahead of every wedding so I can<br />

clearly communicate any and all<br />

expectations from where they<br />

park, to where they can smoke, to<br />

which loos they can use.<br />

DRUNKEN GUESTS/DAMAGE TO<br />

PROPERTY<br />

Weddings are of course a<br />

celebration and that means<br />

booze! This can in turn mean<br />

guests getting out of hand. The<br />

contract between you and your<br />

client should make clear that the<br />

bride and groom are ultimately<br />

responsible for their guests’<br />

conduct. Should there be any<br />

knowingly troublesome guests<br />

on the list, the client should let<br />

you know in advance so you can<br />

agree a plan of action. Are you<br />

authorised to ask riotous guests to<br />

leave, or should you hand over to<br />

the best man to babysit? Better to<br />

have this clear ahead of time than<br />

to burden the bride and groom on<br />

the day with big decisions. Your<br />

contract should also outline the<br />

process should guests or suppliers<br />

damage your venue in any way.<br />

Most venues take a security<br />

deposit, returned to the client in<br />

full once you have confirmed that<br />

all is well after the day.<br />

NOISE COMPLAINTS<br />

Rural venues might not have a lot<br />

neighbours, but sound can travel<br />

surprisingly far and you can end<br />

up alienating the few you do have.<br />

Best case scenario? You get calls<br />

throughout each event asking<br />

you to turn down the volume.<br />

In the worst case, you could<br />

have the police turn up to shut<br />

the wedding down, potentially<br />

putting your license to host future<br />

events in danger. Do not let things<br />

get this far! Instead, work with<br />

your neighbours encouraging a<br />

good relationship with them and<br />

making sure they call you before<br />

the police should there be an<br />

issue. Invest in a decibel reader<br />

and walk the perimeter of the site<br />

a couple of times per night noting<br />

down the levels so you can agree<br />

an acceptable level. This will also<br />

back you up if there are ever any<br />

problems with the council or<br />

police. Some venues even have a<br />

decibel limit in their client contract<br />

to avoid problems.<br />

WWW.OPENAIRBUSINESS.COM 17


FUNCTION VENUES<br />

“AS YOU MAY<br />

HAVE GATHERED,<br />

PREVENTION IS FAR<br />

BETTER THAN CURE<br />

WHEN IT COMES<br />

TO PREPARING FOR<br />

THINGS THAT COULD<br />

GO WRONG ON A<br />

WEDDING DAY”<br />

keep the first aid kits and fire<br />

extinguishers easily accessible.<br />

Better to be safe than sorry.<br />

As you may have gathered,<br />

prevention is far better than<br />

cure when it comes to preparing<br />

for things that could go wrong<br />

on a wedding day. The vast<br />

majority of issues that arise can<br />

be prevented by simple and clear<br />

communication between venue<br />

and client (or venue and supplier).<br />

It never ceases to amaze me how<br />

many start-ups fail to draw up<br />

proper contracts which clearly<br />

outline roles and expectations for<br />

both parties.<br />

For the record - my 'Fawlty<br />

Towers' wedding? Smooth<br />

and flawless from the client’s<br />

perspective… they never knew a<br />

thing had gone wrong.<br />

ABOUT THE AUTHOR<br />

Isabel Smith has 10<br />

years in the wedding<br />

industry behind her<br />

as one of the UK’s top<br />

wedding planners and<br />

business consultant<br />

to venues and other<br />

suppliers. Isabel’s<br />

expertise spans<br />

marketing, sales and<br />

operations as she<br />

helps new vendors<br />

launch as well as<br />

assisting established<br />

businesses should<br />

they find their<br />

sales falling. www.<br />

isabelsmithconsulting.<br />

co.uk / www.<br />

isabelsmithweddings.<br />

co.uk<br />

GETTY IMAGES<br />

GRTTY IMAGES<br />

RUNNING LATE<br />

Running a little behind schedule<br />

on the day isn’t that big of a<br />

problem. However, you want to<br />

avoid things like the photographer<br />

leaving before the cake cutting,<br />

evening guests arriving before<br />

the main meal has finished, or<br />

running so behind that you only<br />

get 45 minutes of dancing before<br />

the night has to come to an end!<br />

The key to sticking to a schedule<br />

lies in a detailed function sheet<br />

which outlines the timings of the<br />

day. This needs to be read and<br />

approved by all of the suppliers<br />

ahead of time (each being an<br />

expert in how long their own parts<br />

will take during the day). This<br />

means that timescales stated are<br />

realistic making sure you don't run<br />

too behind.<br />

TRUE EMERGENCIES:<br />

FIRES OR INJURIES<br />

It's the worst thing that can<br />

happen at a wedding (or<br />

anywhere really), but fires and<br />

injuries do occur. You must be<br />

absolutely up to date with your<br />

health and safety knowledge, and<br />

have completed thorough risk<br />

assessments for the whole site.<br />

This means putting in place<br />

anything and everything you<br />

can to prevent possible injury;<br />

be that placing hand railings<br />

where required, roping off ponds<br />

and lighting pathways etc. You<br />

want to prevent injury where<br />

you can but also make sure you<br />

are 100 per cent covered legally<br />

should there be any serious<br />

problems. Keep your first aid<br />

and fire training up to date, and<br />

18 WWW.OPENAIRBUSINESS.COM


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FUNCTION VENUES<br />

The ‘Away<br />

Days’ Market<br />

Jess Gibbs shares her experiences in offering her function<br />

venue and glampsite out to the corporate events market<br />

GLAMPING IS FAST becoming more<br />

than just a weekend or holiday<br />

activity. <strong>Business</strong>es are also buying<br />

into this escapism trend to give<br />

essential reflective or team building<br />

time away from the office in order<br />

for staff to experience the great<br />

outdoors. Corporate away days are<br />

big news.<br />

At Home Farm Glamping in<br />

Hertfordshire, we have been<br />

enjoying a new breed of bookings<br />

in the form of businesses and<br />

corporations who want to use the<br />

site for team building, or who are<br />

offering their staff stay incentives<br />

as part of their HR schemes to<br />

encourage taking positive time out.<br />

With three yurts and nine bell tents,<br />

barbecues and campfires next<br />

to each unit, fine dining options,<br />

open air yoga classes, and acres of<br />

land and forest to explore, Home<br />

Farm has become a popular escape<br />

from the city boardroom since we<br />

opened in early 2015.<br />

Among the businesses we have<br />

welcomed are Linklaters LLP,<br />

Willis Insurance, Adam and Eve<br />

DDB and Beyond Media. Each<br />

business used the site to build an<br />

experience for their staff that met<br />

their specific objectives in terms<br />

of bringing employees together,<br />

team building and building<br />

relationships. The activities each<br />

group chose were very different,<br />

but all of them commented on<br />

what a great experience they had<br />

and how different it was from any<br />

other team away day they had<br />

experienced.<br />

I was a lawyer in London for eight<br />

years and, after seeking alternative<br />

job satisfaction away from the<br />

pressures of my own corporate<br />

life, I now split my work between<br />

the glamping/venue business and<br />

lawyer roles. I certainly understand<br />

how having some time away<br />

from the office can be hugely<br />

therapeutic.<br />

The market for corporate events/<br />

away days<br />

There has been a huge increase<br />

over recent years in corporate<br />

investment in staff well-being,<br />

and recognition that employees<br />

who get on with their colleagues<br />

on a personal level will work<br />

more efficiently and produce<br />

better results. On the back of this,<br />

an industry has grown up with<br />

increasingly imaginative activities<br />

supplied. In my role as a corporate<br />

lawyer in London we were regularly<br />

made to do ‘urban treasure hunts’<br />

or race around the city trying to<br />

follow clues to defuse a bomb. A<br />

friend from another law firm even<br />

did an activity where they had to<br />

face off a zombie horde in some<br />

interactive ‘experience’. The days<br />

where companies put some money<br />

behind the bar and left staff in a<br />

pub to bond in their own fashion<br />

seem to be over.<br />

20 WWW.OPENAIRBUSINESS.COM


Why this market can work well<br />

for outdoor function venues/<br />

glampsites<br />

We know there is an enormous<br />

market for companies who want to<br />

get their staff out of the office, and<br />

this has now extended to wanting<br />

employees to have a complete<br />

change of scene; somewhere that<br />

creates long lasting memories.<br />

This ranges from intimate teams<br />

of 20 wanting to get to know<br />

each other better in an informal<br />

setting, to huge corporate parties<br />

or conferences for 500 plus people.<br />

It may be that your venue is better<br />

suited for one end of the scale, and<br />

you will know which one. At Home<br />

Farm Glamping, we have hosted the<br />

whole range, and have found that<br />

each works in its own way - it is just<br />

important to stay flexible with your<br />

offering.<br />

We have spent the last couple<br />

of years attempting to pin down<br />

what clients want from these days.<br />

Outdoor venues are incredibly<br />

popular as they provide the one<br />

thing that most companies based in<br />

London or other cities can’t offer -<br />

fresh air. So, if you have an outdoor<br />

venue or glampsite you are already<br />

ticking a lot of boxes. The great<br />

thing about corporate events is<br />

that they are usually held midweek,<br />

opening up a new market for the<br />

"GLAMPSITES<br />

REALLY HAVE<br />

A CHANCE TO<br />

CORNER THIS<br />

MARKET AS<br />

THE WHOLE<br />

EXPERIENCE,<br />

BEFORE ANY<br />

ACTIVITIES<br />

ARE ADDED,<br />

IS DIFFERENT<br />

AND<br />

EXCITING"<br />

quieter parts of the season. They<br />

usually don’t happen during school<br />

holidays, so they’re the perfect fit<br />

with your other activities.<br />

Some companies really like<br />

having a blank canvas on which to<br />

create an experience that is very<br />

individual to their team, but almost<br />

all corporate clients will want some<br />

guidance. Having accommodation<br />

on-site available to hire is a huge<br />

added bonus for most companies,<br />

as nearly all will want at least one<br />

night’s stay. Glampsites really have<br />

a chance to corner this market as<br />

the whole experience, before any<br />

activities are added, is different and<br />

exciting.<br />

The appeal of back-to-nature<br />

‘away days’<br />

Most people love being outside, but<br />

more and more of us are stuck in<br />

offices all week, sometimes without<br />

even windows that open. The huge<br />

increase of TV programmes showing<br />

explorers doing extraordinary<br />

things is proof of how many people<br />

are longing for a little taste of<br />

adventure (albeit preferably with<br />

a hot shower and cosy bed at the<br />

end). For corporate clients, there<br />

is the added benefit that being<br />

outside puts colleagues in an<br />

unusual setting and their behaviour<br />

adjusts accordingly. A senior<br />

manager who is very confident in<br />

a boardroom wearing a sharp suit<br />

and using Powerpoint may be far<br />

less confident in wellies/flipflops<br />

surrounded by nature. Without<br />

even trying, therefore, an outdoor<br />

venue has achieved the first big aim<br />

of corporate away days, which is to<br />

get staff out of their comfort zones<br />

and bring out a different side to<br />

them than is normally portrayed in<br />

the office.<br />

What do venues need to provide?<br />

Every outdoor venue is entirely<br />

different of course, and you need<br />

to tailor what you offer to that<br />

space. As a very basic point, the<br />

facilities and accommodation need<br />

to be at a certain level. Many in<br />

the group won’t necessarily have<br />

chosen this experience and may<br />

be there on sufferance; you may<br />

need to surprise them with just how<br />

luxurious glamping can be.<br />

It is also important to have a<br />

good variety of catering options<br />

so that companies can choose the<br />

tone of their event. Some teams<br />

will want to do their own barbecue<br />

and make that into part of the team<br />

building experience. A really good<br />

hog or lamb roast is always popular,<br />

or other companies may even want<br />

a very smart three course meal out<br />

under the stars. There are so many<br />

options, but I have found the key is<br />

to find a few options that you know<br />

work well and recommend those. It<br />

goes without saying that you need<br />

to get the food right.<br />

Often the person organising a<br />

corporate event thinks they need to<br />

arrange activities for every minute<br />

of the day. I always try to steer<br />

clients away from this, as I find<br />

what normally happens is that they<br />

arrive, clutching blackberries and<br />

looking anxious, but within a very<br />

short space of time without any<br />

organised fun they are sprawled out<br />

on the grass relaxed and chatting.<br />

The key is understanding what<br />

type of event is being planned. Is<br />

there a specific learning outcome<br />

that needs to be achieved, or is this<br />

purely a timeout for the team to get<br />

to know each other? If the latter,<br />

then a game of rounders or football<br />

followed by a delicious hog roast<br />

or barbecue and the building of a<br />

campfire might be quite enough.<br />

However, most companies will<br />

want to do at least one organised<br />

activity, so you should have some<br />

suggestions. There are hundreds<br />

WWW.OPENAIRBUSINESS.COM 21


FUNCTION VENUES<br />

of firms that design corporate<br />

experiences, and many of these are<br />

looking for an outdoor venue to<br />

host it. Unless your background is<br />

in team building, it may be better<br />

to trial some of these and work<br />

out which suits your space best. If<br />

there is one that works particularly<br />

well you can invest at a later date.<br />

By that time, you will also have<br />

established what type of corporate<br />

event your site is best suited for,<br />

which will help target that audience.<br />

What we provide at Home Farm<br />

Glamping<br />

At Home Farm Glamping, we are<br />

aiming to stay very flexible in terms<br />

of the types of corporate event we<br />

host. In order to do this, we have<br />

worked with other companies to<br />

create a variety of options. For<br />

smaller groups, Wildgoose Events<br />

has created a mobile GPS-based<br />

interactive quiz around Home Farm<br />

which takes two to three hours, and<br />

sees teams running across fields,<br />

hiding in the woods, and competing<br />

to do silly challenges that they<br />

photograph or film for points on<br />

a live leader board. The media is<br />

stored automatically so the next day<br />

they can be sent round the office for<br />

everyone to laugh at them.<br />

For larger scale events, we’ve<br />

teamed up with Elsewhere, the<br />

corporate off-site and conference<br />

experts. The Elsewhere team<br />

transforms Home Farm Glamping<br />

into a best in class conference site<br />

for groups of 100 plus employees<br />

- a venue that’s different and<br />

special, and a real break from a<br />

corporate hotel. Elsewhere creates<br />

all the content, from team building<br />

sessions, presentation rooms,<br />

break out areas and motivational<br />

speakers. They also set up bars<br />

and provide wonderful food and<br />

entertainment. It is effectively<br />

a mobile site that can pop up<br />

anywhere.<br />

How to market yourself into this<br />

sector<br />

You need to emphasise what makes<br />

your venue different from every<br />

corporate event to which a business<br />

may have sent staff previously.<br />

There is a well-trodden path to<br />

hotel conference venues, but most<br />

of them aren’t very memorable.<br />

For most corporations, the point of<br />

the event is to create an experience<br />

that stays with the employee<br />

throughout the year. Remember<br />

to emphasise the elements that<br />

might seem mundane to you: the<br />

fresh air, the open space, the quiet,<br />

the lack of phone signal. Even<br />

just sitting around a campfire is<br />

an unusual experience for most<br />

people, and sitting around it with<br />

your colleagues discussing the day<br />

you’ve just had is a very relaxing<br />

and unforced way of really getting to<br />

know them.<br />

What are the particular challenges<br />

of this sector?<br />

One thing to consider is that some<br />

corporate clients won’t even want<br />

to share tents, let alone beds.<br />

Depending on your set up, it is<br />

important that you work out how<br />

many people you can actually<br />

accommodate, which may be fewer<br />

than your average family or friends<br />

booking. You may need to consider<br />

hiring in some mobile glamping<br />

units, which could add to your costs.<br />

The organisation side will<br />

usually be more involved, and<br />

there will be more hand holding,<br />

particularly if it is a small team and<br />

one staff member has taken on the<br />

responsibility for organising the<br />

event. They will be desperate that<br />

everything goes smoothly, so I try<br />

to anticipate the concerns they are<br />

going to have, and in particular, I<br />

always have a wet weather back-up<br />

plan to suggest for them. But once<br />

they are on-site, I have often found<br />

that people are so pleased to be<br />

somewhere different that they are<br />

relatively undemanding. I always<br />

suggest to the event organiser that<br />

they circulate an itinerary so that<br />

people have an idea of timing - if<br />

the day is too unstructured, the<br />

ultra-organised City-types start to<br />

ABOUT THE AUTHOR<br />

Jess Gibbs runs Home<br />

Farm Glamping in<br />

Elstree, Hertfordshire.<br />

The Gibbs family have<br />

farmed in Elstree for<br />

over 300 years, and<br />

lived in this beautiful<br />

bit of countryside right<br />

on London’s doorstep<br />

since 1647. After<br />

working in London<br />

as a lawyer for eight<br />

years, Jess returned<br />

home to help run the<br />

farm with her father<br />

and now operates a<br />

successful glampsite<br />

and function venue<br />

from its 100 acres.<br />

jess@<br />

homefarmglamping.<br />

com / www.<br />

homefarmglamping.<br />

com<br />

get twitchy. It is also a big space, so<br />

it can be like herding cats if people<br />

don’t at least know when meals are<br />

or when they have to be somewhere<br />

for an activity.<br />

I have found that corporate<br />

clients are messier, which I was<br />

surprised about. They take less care<br />

of the tents than private guests and<br />

will often leave rubbish lying around<br />

if you haven’t specifically told<br />

them a waste policy. This is worth<br />

remembering when you’re costing<br />

things.<br />

What can you charge?<br />

The amount you can charge of<br />

course depends entirely on what<br />

you are providing. I always try to<br />

ascertain the company’s budget and<br />

what level of help they want with<br />

organisation. I personally try never<br />

to do things on a per head basis,<br />

because you may end up bearing<br />

the cost when people inevitably<br />

drop out closer to the time. I also<br />

try to assess how much free reign<br />

the organiser wants and how much<br />

hand holding before the event, and<br />

on the day, is going to be required<br />

before I set my fee.<br />

There is a lot of potential to add<br />

extras to your site hire. While it<br />

is important to stay flexible, and<br />

remember that each corporate<br />

client is different, they all want to be<br />

guided by you in terms of catering<br />

and activities so the more options<br />

you can offer the better.<br />

As final words of advice, there<br />

is huge potential in this market,<br />

and it can be a very lucrative angle<br />

to an outdoor venue or glamping<br />

business. However, it is important<br />

to be constantly thinking about the<br />

new thing as catering for corporates<br />

is a busy market.<br />

22 WWW.OPENAIRBUSINESS.COM


Boutique & Bedouin Tents<br />

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T: 01608 651100<br />

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Turning ordinary places into extraordinary spaces.<br />

Inside. Outside. All year round.<br />

Small BuSineSS of the Year


FUNCTION VENUES<br />

Pop Up<br />

Accommodation<br />

Advice<br />

Advice on maximising revenue by offering customers<br />

on-site accommodation as part of their function package<br />

Helen Oaten and Alex Bell<br />

Bellows Glamping and Events<br />

01283 343 714<br />

www.bellowsglamping.co.uk<br />

What is the business case for offering pop<br />

up accommodation at venues without<br />

on-site accommodation?<br />

The option of something being temporary<br />

(pop up) means that you don’t necessarily<br />

need planning permission depending on<br />

how long the structures will be standing.<br />

The notion of having something short term<br />

means the structure can be taken down<br />

and the land can return back to normal.<br />

Having a removable accommodation<br />

option on-site means that guests don’t<br />

need to worry about finding an alternative<br />

place to stay (that might be miles away),<br />

the added expense of a taxi, or even the<br />

annoyance of driving and not being able to<br />

fully enjoy their evening. When planning a<br />

wedding or event, people will want things<br />

to be as stress-free as possible, and this will<br />

definitely help. Another plus is that friends<br />

and family get to spend more time together.<br />

What advice could you offer a function<br />

venue owner on choosing/marketing pop<br />

up accommodation?<br />

Find out what is popular; ask current<br />

customers what they would prefer and<br />

speak to people in the market who already<br />

use pop up accommodation for their<br />

opinion. You can test the market and buy<br />

or hire one or two temporary structures<br />

and see what works for you financially. Set<br />

up or attend events where you can use the<br />

accommodation, such as wedding fairs,<br />

and get people to have a look around and<br />

get their opinions. We devised a market<br />

research survey and asked questions about<br />

glamping; the results were very positive,<br />

which made us think it would work. Market<br />

research is a very powerful tool, after all it is<br />

people’s opinions that count.<br />

What about the logistics?<br />

Now logistics is probably one of the main<br />

challenges you will face if you choose to<br />

manage your pop up accommodation<br />

yourself. When you take a booking, you<br />

need to have your accommodation 100 per<br />

cent ready for when the guests get there, so<br />

find out their estimated arrival time. Taking<br />

the structures down is always the easier<br />

bit. You may not necessarily have a specific<br />

time if it’s your own land, so again just find<br />

out what time they would be leaving the<br />

next day – it’s preferable not to wake them<br />

if you can avoid it. The best thing you can<br />

do is time yourself; how long does each one<br />

take to set up and take down? Then add on<br />

some extra time just in case, never agree to<br />

more than you can do, but also do not sell<br />

yourself short. Of course, you can remove<br />

all this work by using a hire service such<br />

as ourselves where a ‘glamping village’<br />

is erected ready for guests then removed<br />

when the event is over.<br />

What is the USP of your product/service?<br />

We run our business seven days a week up<br />

until 8pm, and if someone needs something<br />

out of that time we respond. We believe in<br />

excellent customer service and offering the<br />

very best service we can. We are personable<br />

and will always work around customers<br />

the best we can, but most of all we are<br />

ourselves - we started the business because<br />

we enjoy doing it. We also handmake many<br />

of the products in our tents as we believe<br />

in upcycling and being environmentally<br />

friendly. If people want to purchase any of<br />

the items then they can. We have very few<br />

add-ons to our packages, meaning the price<br />

you see online is the price you pay, inclusive<br />

of all the items listed.<br />

What options do you offer for small,<br />

medium and large budgets?<br />

Different packages give people options.<br />

We offer three different types of camping<br />

“WE ARE PERSONABLE<br />

AND WILL ALWAYS WORK<br />

AROUND CUSTOMERS<br />

THE BEST WE CAN, BUT<br />

MOST OF ALL WE ARE<br />

OURSELVES”<br />

packages; a wedding package, hen package<br />

and a bespoke package (customers pick<br />

what they would like and we create a<br />

quote). Our options range from providing<br />

the tent, beds and lighting to bedding, hot<br />

water bottles, dressing gowns and so on.<br />

This opens up the market. We also don’t<br />

limit our business to two plus nights; if only<br />

one night is required then that’s fine.<br />

24 WWW.OPENAIRBUSINESS.COM


FUNCTION VENUES<br />

planning permission and all the extra<br />

costs such as groundwork, drainage<br />

and building regulations, is to provide<br />

temporary pop up accommodation. This<br />

can also enable your venue to be flexible<br />

to the needs of clients in terms of the<br />

number of accommodation units that are<br />

provided, and allow your venue to test the<br />

water without making a commitment to<br />

the overheads of having permanent onsite<br />

accommodation.<br />

What advice could you offer a function<br />

venue owner on choosing pop up<br />

accommodation?<br />

When choosing a supplier for the<br />

provision of pop up accommodation, it<br />

makes sense to choose an established<br />

company with a reliable track record that<br />

can offer a range of products to suit your<br />

budget.<br />

What about the logistics?<br />

There are an enormous number of<br />

considerations, such as the interior decor,<br />

furniture, beds and bedding, provision<br />

of power, water, toilets and showers. If<br />

the accommodation units are required<br />

for a whole season, it might make more<br />

financial sense to purchase the units and<br />

store them away for the off-season.<br />

What is the USP of your product/service?<br />

Canvas structures, and yurts in particular,<br />

are well suited to fulfil many of the essential<br />

requirements for pop up accommodation.<br />

They can be quickly and easily erected,<br />

dismantled and stored away. They are<br />

robust, weather proof and can be equipped<br />

with lockable doors and wood-burning<br />

stoves. Critically, they are classed as tents,<br />

and can be installed on any agricultural<br />

land for 28 days a year, and longer if the<br />

venue has a Campsite license.<br />

What options do you offer for small,<br />

medium and large budgets?<br />

We have been manufacturing traditional<br />

tipis and yurts since 1999, long before<br />

glamping became fashionable. As well as<br />

manufacturing yurts and tipis to order,<br />

Hearthworks supplies accommodation to a<br />

number of major festivals, glampsites and<br />

venues. It offers units that accommodate<br />

from two to 25 people, and a range of<br />

add-ons including furnishings packages,<br />

heating, lighting, beds and bedding.<br />

With over 300 yurts and tipis in stock,<br />

we can cater for large events and small<br />

intimate functions. Hearthworks can offer<br />

your venue a tailor-made service and give<br />

you the added value needed for it to fulfil<br />

it's potential.<br />

Tara Weightman,<br />

founder & director<br />

Hearthworks Tipis & Yurts<br />

www.heathworks.co.uk<br />

01749 899521<br />

What is the business case for offering<br />

pop up accommodation at venues<br />

without on-site accommodation?<br />

You may have a perfect venue for<br />

weddings and functions, but be unable to<br />

offer space for people to stay. Being able<br />

to provide accommodation alongside the<br />

main venue will give your event site an<br />

added attraction, leading to more demand<br />

and a clear advantage over competitors.<br />

The alternative to permanent<br />

accommodation units that will require<br />

WWW.OPENAIRBUSINESS.COM 25


FUNCTION VENUES<br />

Gemma Thorogood &<br />

Claudia Sampson,<br />

co-founders<br />

Firefly Camping<br />

www.fireflycamping.co.uk<br />

What is the business case for offering pop<br />

up accommodation at venues without<br />

on-site accommodation?<br />

Our business developed out of a need<br />

to accommodate people at my sister’s<br />

wedding. She was determined to bring 100<br />

people to a field in the middle of nowhere,<br />

far enough from any nearby civilisation to<br />

be able to keep the DJs going until after<br />

midnight, and she wanted people to sit<br />

around a fire afterwards and natter until<br />

daylight. There were a couple of B&Bs<br />

in the next village, perfect for the oldies,<br />

but she didn’t want her guests forking<br />

out massive taxi fares to take others to<br />

the nearest town and beyond, and she<br />

certainly didn’t want them driving or going<br />

home early because they couldn’t drink.<br />

So, to have some bell tents set up on site<br />

that people could literally roll into felt like<br />

the obvious answer.<br />

Not only do they keep the party going,<br />

but they also act as the most beautiful<br />

backdrop for any festival wedding. Firefly<br />

bell tents are a whiter canvas in colour, with<br />

wooden pegs and rope guy lines making<br />

them feel quintessentially British. It’s the<br />

little details that count.<br />

What advice could you offer a function<br />

venue owner on choosing pop up<br />

accommodation?<br />

Look for a supplier who will make it easy<br />

for you. You want to work with a team that<br />

will take the bookings off your hands and<br />

deal with the guests direct. We suggest<br />

the bride and bridegroom insert our info<br />

into their invitation. Then we talk to their<br />

guests about how best to sleep them,<br />

what beds and linen they’ll need, if they<br />

want the tent as far away from the noise<br />

as possible as they have children to put to<br />

“WE ALSO PUT WELLY SLATS DOWN FOR PEOPLE TO STAND<br />

ON AND TAKE OFF THEIR SHOES, AND SOME FIREFLY<br />

LANTERNS OUTSIDE EACH TENT TO GUIDE PEOPLE<br />

THROUGH THE ‘VILLAGE’ AT NIGHT”<br />

bed earlier, etc. - all the little details that<br />

you don’t need to worry about. And you<br />

want them to be a personable company<br />

who can roll in, set up the tents, receive<br />

the guests and roll out again, without any<br />

bother.<br />

What about the logistics?<br />

Depending on the units required, we<br />

arrive one or two days before the big day,<br />

setting the tents up with all the beds and<br />

furniture by the morning of the event. Each<br />

tent contains the requested amount of<br />

beds (we use Aerobeds - the best quality<br />

air mattresses, which they claim to drive<br />

tanks over to test them), a couple of side<br />

tables, some fairy lights and a colourful<br />

rug. We also put welly slats down for<br />

people to stand on and take off their shoes<br />

and some Firefly lanterns outside each<br />

tent to guide people through the ‘village’<br />

at night. Each tent is numbered so the<br />

guests know which is theirs, and each bed<br />

is dressed with fresh linen so it’s ready for<br />

them like a hotel. There is also a hanger<br />

for people to hang their dresses and<br />

suits - camping doesn’t have to be rough.<br />

Following the event, we discuss the best<br />

day to pick up the tents and take them<br />

back to our unit in Bristol. We do request<br />

weather days however. If it’s predicted to<br />

be a very wet pack-down day, we request<br />

a better day with the venue manager to<br />

prevent us from having to put them up to<br />

dry elsewhere.<br />

What is the USP of your product/service?<br />

British-made for British weather, our tents<br />

are made by BCT Outdoors who have been<br />

making tents for the scouts for over 100<br />

years. Not only are they beautiful with a<br />

whiter canvas than other bell tents, rope<br />

guy lines and wooden pegs, but they know<br />

the British weather too.<br />

That mixed with our mantra to keep<br />

things simple for the event organiser, while<br />

going the extra mile for the guests, is what<br />

makes people remember us and our tents.<br />

What options do you offer for small,<br />

medium and large budgets?<br />

Our packages are really aimed at smaller<br />

to medium sized events, catering well for<br />

weddings as the bigger companies often<br />

won’t come out for less than 20 tents. We<br />

have a minimum 10 tent hire policy which<br />

we ask the event organiser to guarantee<br />

with a deposit at the time of booking. Then<br />

we make the tent bookings direct with the<br />

guests, asking the bride and bridegroom<br />

to give them a gentle nudge if they are<br />

coming in slow.<br />

26 WWW.OPENAIRBUSINESS.COM


FUNCTION VENUES | PRODUCT FOCUS<br />

Pop Up Accommodation<br />

Create an instant glampsite for wedding and party guests<br />

HASSLE FREE POP UP<br />

GLAMPING<br />

Bellows Glamping and Events<br />

01283 343714<br />

www.bellowsglamping.co.uk<br />

At Bellows Glamping and<br />

Events, we offer pop up<br />

accommodation within the<br />

Midlands and further afield.<br />

We offer a range of packages<br />

to suit all, from camping with<br />

friends and family to hen<br />

parties with the girls, wedding<br />

guest accommodation, or play<br />

tents and chill out tents for<br />

birthday parties and events.<br />

We set the tents up ready for<br />

your arrival and take them<br />

down when you have left,<br />

providing you with hassle free,<br />

luxury glamping anywhere you<br />

want it! For more information,<br />

please visit the website or<br />

contact Helen and Alex at<br />

info@bellowsglamping.co.uk<br />

BELL TENTS BUILT TO<br />

LAST<br />

Clear Sky<br />

0845 299 6484<br />

www.safaritents.net<br />

What sets our bell tents<br />

apart from the rest is that<br />

they are all made from<br />

heavy duty canvas, in fact<br />

the same canvas that we<br />

use to make our safari<br />

tents. That means they are<br />

completely waterproof and<br />

built to last for three to five<br />

years, and even longer when<br />

our unique PVC fly sheet<br />

is added. They all come in<br />

an oblong bag, which can<br />

easily fit in the back of an<br />

estate car or on a roof rack,<br />

and can be assembled in<br />

less than half an hour to<br />

provide a luxurious camping<br />

experience.<br />

For indoors and out, to buy or rent.<br />

01962 877 644 | info@twilight-trees.com<br />

www.twilight-trees.com<br />

WWW.OPENAIRBUSINESS.COM 27


ACCOMMODATION<br />

CASE STUDY<br />

BEN CARPENTER PHOTOGRAPHY<br />

Dimpsey<br />

Glamping<br />

A single unit glamping operation with the<br />

emphasis firmly on heritage and luxury<br />

Situated on an historic farm in Somerset’s Blackdown Hills,<br />

the Dimpsey shepherd’s hut offers year-round accommodation<br />

with a handmade feel. <strong>Open</strong> <strong>Air</strong> <strong>Business</strong> talks to owner<br />

Emma Warren about what she describes as “five star luxury in a field”.<br />

What made you decide to<br />

start offering glamping<br />

accommodation?<br />

We moved to our current home in<br />

2010, about the same time as we<br />

stayed at the Yurt Farm in Wales,<br />

our first glamping experience. We<br />

had such a great time that it set us<br />

thinking that we could potentially<br />

offer glamping on our small farm<br />

in Somerset – and it was an idea<br />

to which we kept returning. Then I<br />

met with Tom Dixon from Canopy &<br />

Stars, and he inspired me to think<br />

about how we could make things<br />

really special. We first opened<br />

properly in May 2015.<br />

How did you research the<br />

business before entering it?<br />

We did plenty of camping and<br />

glamping, as well as staying in<br />

B&Bs and hotels. We talked to<br />

potential customers and asked<br />

them what would interest them.<br />

“WE ARE<br />

LUCKY TO<br />

HAVE GREAT<br />

WALKING<br />

AND CYCLING<br />

STRAIGHT<br />

OUT OF OUR<br />

DRIVE”<br />

Tell us about your location<br />

and site<br />

We are based on the Blackdown<br />

Hills in Somerset, easily accessible<br />

from the A303 and about half an<br />

hour from the Jurassic Coast. We<br />

are lucky to have great walking and<br />

cycling straight out of our drive,<br />

and also lovely pubs such as the<br />

Candlelight Inn just a mile away<br />

from us.<br />

The Dimpsey shepherd hut<br />

is based on the edge of a newly<br />

planted orchard in its own private<br />

space, with great views out over the<br />

Blackdown Hills.<br />

What glamping accommodation<br />

do you offer and why did you<br />

choose it?<br />

We looked at all sorts of different<br />

options like bell tents, yurts and<br />

pods – and, in the end, settled on a<br />

shepherd hut as it was the solution<br />

that best fitted our needs. It also<br />

MATT SWEETING PHOTOGRAPHY<br />

provides year-round glamping for<br />

guests, which we wanted to do.<br />

All of the options have their own<br />

merits, you just have to select the<br />

one that is best for you.<br />

Describe how you researched and<br />

sourced your glamping units<br />

Once we had settled on a shepherd<br />

hut, we looked at all the ones<br />

available on the market and came<br />

up with a list of the ones we liked<br />

and visited them to see what<br />

the workmanship and feel of the<br />

company was like. In the end, we<br />

chose Blackdown Shepherd Huts as<br />

we felt that they offered top quality<br />

in their build and were willing to be<br />

flexible and adapt what they had to<br />

our specific needs.<br />

28 WWW.OPENAIRBUSINESS.COM


ACCOMMODATION<br />

How did you tackle planning?<br />

By this point, we had decided that<br />

we would have a shepherd hut and<br />

Blackdown Shepherd Huts put us<br />

in touch with a local company that<br />

deal with planning applications<br />

for them – and they were really<br />

helpful. We are in an Area of<br />

Outstanding Natural Beauty with<br />

a Site of Special Scientific Interest<br />

on our farm, so we had to be<br />

mindful to do something that was<br />

sympathetic to the landscape. A<br />

shepherd hut was perfect as there<br />

would probably have been one on<br />

the farm back in the day, and the<br />

oak cladding matures and fades<br />

back to a grey colour that sits in<br />

the landscape nicely.<br />

“WE ARE ALSO<br />

VERY PROUD<br />

TO HAVE WON<br />

THE GOLD<br />

AWARD FOR<br />

SOMERSET IN<br />

THE RECENT<br />

SOUTH WEST<br />

TOURISM<br />

AWARDS”<br />

How do you publicise yourself?<br />

Through our website and through<br />

Canopy & Stars. We are also very<br />

proud to have won the Gold Award<br />

for Somerset in the recent South<br />

West Tourism Awards, which gave<br />

us a lovely thing to talk about.<br />

I’m fairly active on social media<br />

and have spoken at the Glamping<br />

Show and the Farm Innovation<br />

Show as a Canopy & Stars owner<br />

and as a member of Niche Brands,<br />

who help glamping businesses to<br />

grow. It’s great to be able to share<br />

what we’ve learnt.<br />

How would you describe your<br />

‘style’ or unique selling point?<br />

We are all about giving people<br />

the time to slow down, to relax,<br />

recharge and rediscover one<br />

another. Our guests are generally<br />

couples who want some peace


ACCOMMODATION<br />

MATT SWEETING PHOTOGRAPHY<br />

and quiet – and we provide that. I<br />

like to think that we offer five star<br />

luxury in a field – we really do go<br />

that extra mile for our guests.<br />

How did you choose your interior<br />

decoration?<br />

We wanted to reflect the heritage<br />

of shepherd huts, so everything is<br />

either made in the UK or vintage.<br />

I have a friend who is brilliant<br />

at sourcing things, so she and I<br />

worked together and came up with<br />

a unique look for Dimpsey that<br />

reflects the handmade heritage of<br />

the shepherd’s hut itself.<br />

What challenges have you faced?<br />

We were new to the hospitality<br />

business, so we had to learn how<br />

to provide a great guest experience<br />

and how to deal quickly with any<br />

issues that arose.<br />

What are your plans for next<br />

season?<br />

We are improving our outdoor<br />

kitchen facilities and providing<br />

more food from the farm, as well<br />

as reviewing more local places so<br />

we can recommend really great<br />

places for our guests to visit and<br />

dine out.<br />

Describe your average day midseason<br />

I do other things as well as the<br />

shepherd hut, so I’m generally<br />

doing that during the day. The<br />

lovely Megan who works, does<br />

the hut changeovers for me in<br />

the week and hubby and I do it at<br />

weekends. I’m usually to be found<br />

taking photos for our social media,<br />

sourcing new things for the hut<br />

or dealing with the bookings. My<br />

favourite job is helping people<br />

BEN CARPENTER PHOTOGRAPHY<br />

ADDRESS BOOK<br />

plan surprises for their partner<br />

– we’ve had five proposals here<br />

so far.<br />

Do you enjoy the business and<br />

why?<br />

I absolutely love it – it’s so<br />

amazing to know that we have<br />

given people a really lovely<br />

break. Reading the feedback in<br />

our visitors’ book inspires us to<br />

keep coming up with delights for<br />

our guests. There aren't many<br />

ACCOMMODATION<br />

Blackdown Shepherd Huts - 01460 929774<br />

www.blackdownshepherdhuts.co.uk<br />

WASHROOM / WC<br />

Blackdown Shepherd Huts - 01460 929774<br />

www.blackdownshepherdhuts.co.uk<br />

HOT TUB<br />

Hikki (available to buy from Dimpsey)<br />

www.hikki.se<br />

COOKING<br />

The Garden Oven Company - 01256 581014<br />

www.garden-oven.co.uk<br />

INTERIORS<br />

Various – of special note Winser & Hill<br />

Curtains<br />

www.winserandhillcurtainmakers.co.uk<br />

industries where you get the<br />

opportunity to see the process<br />

all the way through to happy<br />

customers.<br />

In what other outdoor<br />

hospitality sectors do you<br />

operate and how do they<br />

integrate with your glamping<br />

operation?<br />

We’ve learnt so much about the<br />

glamping sector that we are<br />

now helping other glampsites<br />

to set up and to get the word<br />

out there about themselves. I<br />

originally come from a business<br />

development background and, as<br />

part of Niche Brands, collaborate<br />

with four ladies who offer website<br />

design, social media and PR. My<br />

part is to input some glamping<br />

business experience.<br />

What advice could you give<br />

to someone coming into the<br />

industry?<br />

Do what you enjoy – it makes<br />

everything so much easier.<br />

BOOKINGS<br />

Bookalet - www.bookalet.co.uk<br />

PROMOTION<br />

Canopy & Stars - 0117 204 7830<br />

www.canopyandstars.co.uk<br />

Cool Camping - www.coolcamping.com<br />

Cool Stays - www.coolstays.com<br />

INSURANCE<br />

NFU Mutual - 0808 274 9600<br />

www.nfumutual.co.uk<br />

DETAILS<br />

Beetham Lane, Chard, Somerset, TA20<br />

01460 477770<br />

www.dimpsey.co.uk<br />

30 WWW.OPENAIRBUSINESS.COM


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WWW.OPENAIRBUSINESS.COM 31


ACCOMMODATION<br />

WILD CAMPING IS a most romantic notion<br />

that brings to mind the discovery of an<br />

uncultivated and remote location with no<br />

signs of habitation as far as the eye can<br />

see. You can sleep under the stars, breathe<br />

the pure air and be at one with nature. A<br />

few branches to provide shelter or a basic<br />

canvas tent and an open fire might be all<br />

you need to ‘survive’ without the urban<br />

comforts of home such as running water,<br />

flushing toilets, cafes and shops.<br />

All land in England and Wales is owned,<br />

so permission must be obtained before<br />

camping. However, wild camping within<br />

reasonable limits is often tolerated in<br />

upland and remote areas. One exception<br />

is Dartmoor, where camping is allowed for<br />

up to two consecutive nights in the same<br />

spot. You can stay for longer in a permitted<br />

camping area, except within 100 metres of<br />

a public road, or in any enclosure or other<br />

restricted area.<br />

Wild camping in Scotland became<br />

legal in 2005; camping wild on highlands<br />

and lowlands is allowed, but any nearby<br />

dwellings or livestock must be respected.<br />

The east part of Loch Lomond and the<br />

Trossachs National Park are exceptions -<br />

wild camping (and alcohol) was banned in<br />

2010 due to anti-social behaviour.<br />

In Ireland, wild camping is not strictly<br />

legal, but is tolerated in many upland<br />

and remote areas. Across the border in<br />

Northern Ireland, the Forestry Service<br />

issues camping permits at some of its sites.<br />

For the outdoor enthusiast it might<br />

appear to be a bit of a minefield but there<br />

is growing demand for the freedom and<br />

romance of a wild camping ‘experience’,<br />

which can even involve staying in a prepitched<br />

structure while maintaining that<br />

all-important feeling of being at one with<br />

nature.<br />

As Jason Thawley, innovation director<br />

and founder of Tree Tents International,<br />

explains: “Truly wild camping, as we see<br />

it, is real camping; venturing out into<br />

the wilderness, relying on nothing more<br />

than what you take with you. Your trip<br />

WILD<br />

CAMPING<br />

<strong>Open</strong> <strong>Air</strong> <strong>Business</strong> explores the concept of wild camping and<br />

how pre-pitched accommodation can cater for this market<br />

TREE TENTS INTERNATIONAL<br />

and your time will concentrate on three<br />

main fundamentals – appreciation of your<br />

surroundings, sustenance (food and water)<br />

and shelter. It’s all about appreciating the<br />

simple life, camping under the stars and<br />

enjoying the great outdoors.”<br />

But Thawley recognises that there is<br />

a market for a wild camping experience<br />

in the pre pitched accommodation<br />

market. Tree Tents International supplies<br />

handmade, low-impact products and<br />

structures that were born out of a passion<br />

for trees and woodland. “What we’re<br />

trying to create are structures that don’t<br />

look out of place in their environment,<br />

provide shelter from the elements and a<br />

comfortable place to sleep, and offer up<br />

the great outdoors on a plate and enhance<br />

it,” he says.<br />

The idea is that the ‘tent’ is positioned<br />

among the branches of a tree and actively<br />

moves with it. “The structure/shelter<br />

should replicate nature – the structures<br />

that the animals and insects may make<br />

for themselves. Facilities should be wholly<br />

eco-friendly and sustainable – reminding<br />

the camper where they are and, to some<br />

extent, how our modern lives impinge on<br />

the environment, but making that fun and<br />

educational,” he explains.<br />

For Jake Watson, the owner of Landpod,<br />

a company that designs and builds<br />

innovative all terrain sleeping pods, wild<br />

camping is all about exploring the great<br />

outdoors away from the usual campsites<br />

and getting right back to nature. His<br />

advice to would-be wild campers in the<br />

true sense is to: "Stick to the simple rules<br />

and etiquette. They should take all their<br />

rubbish with them, not stay in the same<br />

spot for more than one night, never have<br />

a camp fire and take care when using a<br />

stove, as well as when choosing where<br />

to go to the toilet. All in all, respect the<br />

environment.”<br />

CREATING A PRE-PITCHED 'WILD' CAMP<br />

The Landpod is a great option for a prepitched<br />

wild camping experience. The<br />

all-terrain legs and platform give the<br />

freedom to set up a camp in any location,<br />

including on uneven or rocky ground. To<br />

keep it ‘wild’ the company suggests they<br />

are placed away from other campers “so<br />

you can enjoy the freedom and wilderness<br />

without having the campsite disruption”.<br />

32 WWW.OPENAIRBUSINESS.COM


ACCOMMODATION<br />

LEFT: Red Kite Tree<br />

Tent, Powys<br />

ABOVE: The<br />

Landpod has all<br />

terrain legs<br />

RIGHT: A Tree<br />

Tent at the Secret<br />

Campsite, East<br />

Sussex<br />

With this in mind, The Secret Campsite<br />

runs three campsites that are described as<br />

being “as close to wild camping as you can<br />

get.” As owner Tim Bullen explains: “We<br />

create the wild feeling by ensuring that<br />

all of our sites deliver on a detailed list of<br />

criteria. This includes pitch-black skies at<br />

night (a rare commodity in the south east),<br />

a secret location, and that they must not<br />

be blighted by noise and light pollution<br />

from roads, towns or other neighbouring<br />

land. We keep cars and dogs out of the<br />

camping areas and we don’t allow music.”<br />

Glamping sites are certainly meeting<br />

a desire for the comforts of home in a<br />

different setting, but fully embracing the<br />

wild camping experience doesn’t have to<br />

mean digging your own latrine. “We do<br />

love campfires, which become the focus<br />

for an evening of cookery and relaxation<br />

after a long country walk or a swim in a<br />

nearby river,” says Bullen. “However, this is<br />

complimented by great washing, toilet and<br />

shower facilities and, perhaps, a fridge and<br />

freezer. We are keen to avoid the fear that<br />

most wild campers have of that trip to the<br />

loo first thing in the morning or when it is<br />

pitch black outside.”<br />

This approach to camping is proving<br />

to be a huge attraction for campers who<br />

are keen to escape their everyday lives for<br />

a brief break. As Bullen explains: “These<br />

“WE DO LOVE CAMPFIRES,<br />

WHICH BECOME THE<br />

FOCUS FOR AN EVENING OF<br />

COOKERY AND RELAXATION<br />

AFTER A LONG COUNTRY<br />

WALK OR A SWIM IN A<br />

NEARBY RIVER”<br />

customers are the sort to respect and<br />

enjoy the place they are staying, which<br />

bodes well for the peace and tranquillity<br />

that our sites embody.”<br />

CONNECTING WITH NATURE<br />

Environment is key in a wild camping<br />

experience, and in the hills of rural<br />

Herefordshire, Crown and Canopy lets<br />

the surrounding environment of the<br />

woodlands in which it sits, and the views<br />

on offer, dictate the design of its sites.<br />

Co-founder Bill Goddard, who specialises<br />

in design and build, describes the design<br />

process as natural and ever-changing.<br />

He says: “An experience of wildness<br />

and, more specifically, wild camping in<br />

any form is exciting, different and makes<br />

you feel alive and connected to the<br />

natural world. Being out in unfamiliar<br />

environments, where you are likely to<br />

come into contact with wildlife and flora, is<br />

refreshing and goes a way to reconnecting<br />

people to the natural order of things. It<br />

also serves as a reminder that we not only<br />

share this planet, but we are very much<br />

a part of it, a way of thinking that can be<br />

forgotten, insulated as we often are by the<br />

wonders of the modern world.”<br />

Guests are encouraged to bring only<br />

what they need to the site. “We make sure<br />

all the supplies are topped up, restock<br />

firewood and clean and change the<br />

necessaries, then let them get on with it!<br />

It is their experience and we want it to be<br />

as wild and natural as possible. We like to<br />

give our customers an experience where<br />

they are not thinking about what they are<br />

missing so they can concentrate on all the<br />

wonderful things that they are surrounded<br />

by,” he adds.<br />

According to Thawley, what makes a wild<br />

camping experience is, “Waking up with<br />

the sunrise and spending your day being<br />

busy in the job of being, tending to those<br />

three main fundamentals - appreciation of<br />

your surroundings, sustenance (food and<br />

water) and shelter. It’s a feeling that the<br />

world is bigger than you.”<br />

WWW.OPENAIRBUSINESS.COM 33


ACCOMMODATION<br />

LEFT: The Secret<br />

Campsite, East<br />

Sussex<br />

ABOVE: A lodge at<br />

Crown and Canopy<br />

RIGHT: Interior of a<br />

Tree Tent<br />

Bullen agrees that a critical factor<br />

to the wild camping experience is a<br />

strong connection with nature and, of<br />

course, to supporting and enjoying local<br />

wildlife. “We achieve this by landscaping<br />

our sites to encourage lots of wildlife for<br />

our campers to enjoy,” he says. “Each year<br />

we run a Secret Wildlife Festival with the<br />

local Wildlife Trust,” he continues. “This<br />

festival is a fund-raiser, which is aimed at<br />

connecting our campers with the natural<br />

world, and to date we have raised in<br />

excess of £5,000 for the trust.”<br />

The festival relies on a wildliferich<br />

habitat where the talks, walks and<br />

events create opportunities for campers<br />

to see unusual animals, which might<br />

include adders, glow worms, nightingales,<br />

elephant hawk moths, bats or white<br />

admirals.<br />

THE MARKET<br />

According to market analyst Mintel,<br />

Britain’s camping and caravanning market<br />

is growing - the total number of trips is<br />

expected to rise to 17.9 million in <strong>2017</strong> and<br />

to more than 21 million in 2020 – and is<br />

expected to be worth £3.2 billion by 2020.<br />

Of those choosing a camping holiday,<br />

‘getting away from it all’ is one of the key<br />

attractions, as is ‘connecting with nature’<br />

(41 per cent), which, of course, represents<br />

an opportunity.<br />

“Our type of wild camping comes at a<br />

premium,” explains Tim Bullen. “It’s not<br />

cheap camping, it’s real camping with<br />

nature and the audience that is looking to<br />

experience this is growing fast.”<br />

Having gained a unique insight into the<br />

requirements of the wild camper, the team<br />

at The Secret Campsite have positioned<br />

themselves to help landowners tap into<br />

this growing market, while creating a<br />

fantastic destination that considerably<br />

enhances the value of the land it is<br />

based on. “It can also act as a source<br />

of significant revenue for other local<br />

businesses such as farm shops, pubs and<br />

tourist attractions,” Bullen explains.<br />

The idea is to help land owners<br />

capitalise on the interest in this<br />

phenomenon, rather than spending their<br />

time worrying about trespassers and any<br />

suspected rural vandalism. “To achieve<br />

this, we look for sites that are suitable for<br />

planning permission and landowners who<br />

are happy to invest in the infrastructure<br />

and facilities that we need. In return, we<br />

set up, staff, market, manage and run the<br />

site,” Bullen continues.<br />

“The landowners get to share in the<br />

sales revenues that we generate. A typical<br />

return will be in the region of £2-2,500 per<br />

acre per year, for eight to 10 acres, while<br />

leaving the site free for five months of<br />

winter grazing. Better still, we offer the<br />

security of a 10-year lease, making this<br />

an excellent business opportunity for<br />

a landowner in the right location, with<br />

access to funds for investment,” he adds.<br />

AN IDEAL LOCATION<br />

So, what is the ideal location in which to<br />

embrace the wild camping experience?<br />

Mountains, forest or beach - a mix of all<br />

three would be ideal.<br />

“Choose somewhere away from any<br />

roads, higher ground and away from<br />

human habitation,” suggests Watson. “Try<br />

and find a spot that can offer shelter from<br />

the wind if you are on high ground. Our<br />

ideal location would be up a mountain,<br />

nestled in some woodland.”<br />

For some, wild camping may still mean<br />

packing up a tent and heading out into<br />

the wilderness away from the hustle and<br />

bustle of normal life and exploring the<br />

great outdoors. “Traditional campsites<br />

don’t offer the wild camping experience<br />

because there are other people around,<br />

toilets, showers and potentially a shop on<br />

site,” says Watson. “Wild camping takes<br />

us back to nature's basics and gives you a<br />

huge sense of freedom when looking up at<br />

the stars, no noise and the beautiful fresh<br />

air,” he adds.<br />

Ultimately, when it comes to wild<br />

camping, there are few rules. As Thawley<br />

concludes: “Take nothing but pictures (or<br />

memories). Leave nothing but footprints. I<br />

think the saying speaks for itself.”<br />

USEFUL LINKS<br />

Crown and Canopy<br />

www.crownandcanopy.co.uk<br />

Landpod<br />

www.landpod.co.uk<br />

The Secret Campsite<br />

www.thesecretcampsite.co.uk<br />

Tree Tents International<br />

www.treetents.co.uk<br />

34 WWW.OPENAIRBUSINESS.COM


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ACCOMMODATION<br />

Family Glamping<br />

Target the family market with Kate Morel’s secret recipe for success<br />

PHOTOS COURTESY OF LANTERN & LARKS<br />

A GLAMPING STAY has become a favoured<br />

break for mums, dads and the children.<br />

Family glampsites enjoy good occupancy<br />

rates, and not just at weekends. Week<br />

or fortnight-long bookings are the norm<br />

during school holidays. Given the growing<br />

demand for nature-related leisure activities<br />

and staycations, it’s not surprising that<br />

more families are turning to glamping and<br />

back-to-nature holidays. It’s good news all<br />

round: good for rural businesses; good for<br />

family relationships; good for children and<br />

let’s hope it’s good for the land too. If future<br />

generations can engage more with nature<br />

and learn to respect it, hopefully they also<br />

will want to preserve it.<br />

In response to this demand, the number<br />

of family glampsites and franchises offering<br />

a variety of accommodations and holiday<br />

experiences has increased over the last<br />

few years. Family glamping now includes<br />

the original, independent glamping sites,<br />

as well as regular campsites that have<br />

diversified, plus franchises and large resort<br />

developments that have added unusual<br />

accommodation. It will soon also include<br />

specifically designed and built glamping<br />

resorts.<br />

FAMILY PLANNING<br />

As always, it’s quite difficult to cover every<br />

type of glamping site in these pieces,<br />

but I’ll at least cover the basics. A family<br />

glamping holiday which creates memorable<br />

experiences and makes guests want to<br />

return doesn’t usually happen by accident.<br />

Depending on the level of experience on<br />

offer, it can require a lot of thought around<br />

what we want to provide and how to create<br />

it.<br />

If the proposed site doesn’t have obvious<br />

natural features to work with, it’s time to<br />

get creative, or maybe even simply take a<br />

fresh look at what’s right under our nose. For<br />

example, the farm-stay glamping holiday is<br />

particularly popular with families because<br />

it brings them into contact with a lifestyle<br />

they wouldn’t normally get to experience.<br />

Not only do they stay on the land of a<br />

working farm, but are sometimes shown<br />

around by hospitable hosts who are keen<br />

and happy to share their passions. They can<br />

also participate a little - children can feed<br />

the animals, or take care of their own little<br />

chicken ark and collect the eggs – and they<br />

absolutely love it! If, like me, you grew up<br />

amidst all this, you might not initially grasp<br />

the attraction. I, for one, used to find letting<br />

hens out and shooing the little darlings back<br />

to roost at night a bit of a chore. However, if it<br />

was a new experience and I only had to do it<br />

for a week, it would be quite a novelty.<br />

Herein lies attractive USP potential,<br />

what else might we be taking for granted<br />

that would make a fun, unusual holiday for<br />

families needing a break from ‘life’?<br />

Some customers are now starting to look<br />

for more than unusual structures to sleep<br />

in, they want entertainment and activities,<br />

especially during longer stays. In countries<br />

where the weather can be unpredictable,<br />

36 WWW.OPENAIRBUSINESS.COM


ACCOMMODATION<br />

Old family recipe…<br />

A great family glamping offer has a few key ingredients.<br />

I’d add a covered area or play barn<br />

with games and activities to keep<br />

children occupied when some or all<br />

of the usual outdoor activities are<br />

less appealing. Families often make<br />

friends on holiday and team up, so a<br />

communal space or cover provides<br />

a great opportunity for evening<br />

socialising. All these cater perfectly<br />

to a family’s holiday needs and add<br />

to the guests’ experience.<br />

You may have noticed that I use<br />

the word ‘experience’ quite often,<br />

both in my seminars and in my<br />

writing. I even gave a talk dedicated<br />

to ‘The Guest Experience’ at The<br />

Glamping Show and the Farm<br />

<strong>Business</strong> Innovation Show two years<br />

ago. I might sound like a broken<br />

record by now (and I’m OK with that,<br />

because vinyl is making a comeback<br />

don’t you know?), but I am not<br />

alone any more. Even the hotel<br />

industry has started to recognise<br />

that it needs to up its game in terms<br />

of creating a better ‘experience’ - I<br />

wonder if glamping is exerting a<br />

wider influence than any of us give it<br />

credit for?<br />

2 ACTIVITIES<br />

Even though some families want a simple<br />

back-to-nature holiday with streams,<br />

woodlands and old-fashioned play areas,<br />

activity-based holidays are a growth area<br />

and can be an effective USP. Depending<br />

on the site’s features, it could host<br />

activities such as a zip line, mountain<br />

bike track, canoeing, archery, foraging<br />

and bush-crafts. Or team up with local<br />

activity companies and cross-market<br />

your businesses. Choosing a theme and<br />

then building the activities around it gives<br />

your glamping a unique focus.<br />

1APPROPRIATE<br />

ACCOMMODATION<br />

AND FACILITIES<br />

The accommodation structure depends<br />

on the level of glamping you want to<br />

offer, and there is plenty to choose<br />

from right now, from a bell tent<br />

to a luxury treehouse. A current<br />

popular choice for families is the<br />

safari tent: they’re spacious,<br />

have separate bedrooms and<br />

usually include integral cooking<br />

and bathroom facilities. Other<br />

family favourites are yurts, bell<br />

tents and pods. The smaller<br />

structures are a good option<br />

for compact land areas - apart<br />

from being bigger, safari tents<br />

tend to be more spaced out too.<br />

Some structures now have integral<br />

kitchenettes and bathrooms but, for<br />

those that don’t, facilities shouldn’t<br />

be too far away – and make sure there<br />

are enough of them if shared. It’s worth<br />

noting that in the mid to high price<br />

glamping market, more guests are<br />

starting to prefer private facilities.<br />

NOTE: An eight-berth bell tent can<br />

generate similar rental fees to a sixberth<br />

safari tent (with similar occupancy<br />

rates) so ROIs vary enormously; in fact,<br />

depending on individual set up costs,<br />

ROIs can vary even on the same structure.<br />

Gather impartial advice and information,<br />

and create a thorough business plan,<br />

keeping personal preferences in check: it<br />

might appeal to your taste, but will it be<br />

profitable?<br />

3 HOSPITALITY<br />

Naturally this is important to all holiday<br />

accommodations, but especially so to<br />

family glampsites. How guests are interacted<br />

with from the moment they get in touch to<br />

the day they drive away is a big part of the<br />

package. A genuine connection with guests<br />

and a concern for their experience is what can<br />

distinguish a lot of glamping holidays from<br />

any other sort of holidays. Also, families can be<br />

demanding - much more so than a couple who<br />

just want a weekend away from everyone. I<br />

hope that glamping will always be able deliver<br />

this no matter how big the development<br />

because, for me, it’s one aspect that sets it<br />

apart from any other type of holiday.<br />

4 SAFETY<br />

A big part of a glamping holiday’s<br />

appeal is its natural location and all<br />

the wonderful wild features that go with it.<br />

However, parents will also want to feel that<br />

their children are going to be safe. In effect,<br />

we are creating a place that retains its sense<br />

of freedom and excitement but still has all<br />

the necessary safety precautions. I am often<br />

asked about deep water features, ‘no go’<br />

areas on farms, and, very often, the use of<br />

fire and candles. While answers can vary on<br />

occasion, I always refer to current legislative<br />

requirements. It’s too big a subject to go into<br />

here but a few minutes of ‘Googling’ will<br />

give you a good grounding. Also, an in-depth<br />

discussion with an insurance company that<br />

knows and understands the glamping<br />

industry will highlight matters which<br />

would increase your risks and<br />

therefore insurance fees. Glamping<br />

accommodation currently falls<br />

within existing self-catering<br />

holiday let and camping<br />

legislation, but I do wonder if<br />

it will be singled out at some<br />

point. In the meantime, I feel<br />

it’s important for the industry<br />

to set our own standards and<br />

for those standards to be as high<br />

as possible. ›<br />

WWW.OPENAIRBUSINESS.COM 37


FAMILY MATTERS<br />

5A SPRINKLE<br />

OF MAGIC<br />

Now and then I walk onto a glamping site and it’s there…<br />

sometimes I can’t even see it, but it’s definitely there. That essence of<br />

atmosphere sets some places apart; all of a sudden, you feel totally<br />

relaxed. It can be as simple as the way the owner saunters over to<br />

say “hi”, or the history, the character, or the features and accessories<br />

used. Sometimes, to be honest, it’s just the little things that site<br />

owners create, think of, and do for their customers that are above<br />

and beyond. And I absolutely love glamping for that. I know this isn’t<br />

going to apply to every glampsite offer, but if you’re aiming to create<br />

something special, different and unique then this could be a way to<br />

do it – what might your ‘sprinkle of magic’ be?<br />

REVENUE<br />

OPTIMISATION<br />

Let’s move from magic<br />

to numbers or, hopefully,<br />

magic numbers! Optimise<br />

your glamping revenue by<br />

adding different streams of<br />

income via services, facilities,<br />

activities and products<br />

relevant to your glampsite.<br />

› Service: This could be as<br />

simple as offering a laundry<br />

service, or babysitting (do<br />

check out child minding<br />

legislation).<br />

› Facilities: If your site is<br />

big enough this could be an<br />

on-site café or, if not, maybe<br />

hold a weekly chargeable,<br />

communal pizza night or<br />

barbecue – parents might<br />

welcome a night off from<br />

cooking.<br />

› Additional facilities:<br />

Whether worked into the<br />

holiday fee or charged as<br />

extras, additional facilities will<br />

make a site more appealing<br />

and add revenue. Hot tubs are<br />

an obvious option here.<br />

› Activities: Chargeable,<br />

organised activities could be<br />

provided by you or your staff,<br />

or bring in external companies<br />

on a commission basis. I’m<br />

not quite sure whether renting<br />

a chicken ark fits in here, but<br />

some places do charge an<br />

additional fee to have one put<br />

by the tent.<br />

› Products: Maybe your site<br />

would suit a shop selling<br />

basic supplies, wood for log<br />

burners/campfires, outdoor<br />

games, or branded souvenirs?<br />

A friend of mine sells branded<br />

T-shirts, baseball caps and<br />

mugs on his campsite, which<br />

contribute very nicely to the<br />

annual turnover. The editor,<br />

Tally, and I absolutely love<br />

‘Jolfi Bears’ – a little bear with<br />

a backpack that contains a<br />

journal in which children keep<br />

a diary of their adventures:<br />

now there’s a bit of magic<br />

right there. If they don’t suit<br />

your target market, maybe<br />

stock branded children’s<br />

notebooks and pens in the<br />

on-site shop.<br />

Another, perhaps less<br />

obvious, way to optimise<br />

revenue is to create something<br />

ABOUT THE AUTHOR<br />

Glamping guru Kate<br />

Morel has spent years<br />

working closely with<br />

landowners and<br />

tourism organisations,<br />

visiting locations and<br />

providing advice and<br />

support. This, along<br />

with experience in<br />

marketing, property<br />

restoration, design,<br />

and hospitality, gives<br />

her a unique set of<br />

skills and perspective<br />

on creating glamping<br />

accommodation. Kate<br />

can be contacted at<br />

kate.morel24@gmail.<br />

com<br />

super special that guests<br />

cannot get anywhere else – a<br />

mega, uber, super-duper USP.<br />

Sometimes all this requires,<br />

frankly, is imagination. To<br />

be fair, it can also require<br />

a degree of boldness, but<br />

there is no other holiday<br />

accommodation business<br />

that has the potential to<br />

generate as many ‘bucks<br />

for your bang’ as glamping,<br />

and no, I didn’t get that<br />

the wrong way around. By<br />

adding uniqueness, we add<br />

value, because in a world of<br />

homogenised products and<br />

services, originality has worth.<br />

A great family glamping site<br />

does a lot of things, for both<br />

host and guest. For some<br />

site owners, it’s a need to<br />

diversify, for others it also<br />

allows them to share their<br />

passions and educate. For<br />

guests, it provides quality<br />

family time (their guest book<br />

comments are inspirational)<br />

and improves their children’s<br />

confidence and skills,<br />

showing them things that no<br />

classroom can teach. At its<br />

very simplest, it creates happy<br />

memories.<br />

You might be thinking,<br />

“That’s all very nice Kate,<br />

but what about my profit?”<br />

and I hear you. However, I<br />

sometimes feel we can get<br />

so lost in number crunching,<br />

branding, marketing, SEO<br />

and website traffic that we<br />

might overlook the fact that<br />

glamping is about people,<br />

whether it be corporate<br />

or grass roots. People<br />

stay in different styles of<br />

accommodation for different<br />

reasons, so we need that<br />

business plan and marketing,<br />

but we also want our guests<br />

to have a great time. We want<br />

them to recommend us to<br />

their friends and families,<br />

post their holiday photos on<br />

social media and, ultimately,<br />

book again. In this type of<br />

hospitality, the most poignant<br />

measure of success is the<br />

amount of recommendations<br />

and percentage of repeat<br />

bookings which families, more<br />

than any other type of guest,<br />

are likely to do. And that, is<br />

the bottom line.<br />

38 WWW.OPENAIRBUSINESS.COM


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WWW.OPENAIRBUSINESS.COM 39


ACCOMMODATION<br />

Landscaping<br />

for Glampsites<br />

Advice on the use of landscaping to maximise the<br />

utility and ambience of your glampsite<br />

Edward Busby, glamping<br />

consultant<br />

Crown and Canopy<br />

07837 162 452<br />

www.crownandcanopy.co.uk<br />

Describe the importance of landscape<br />

design for glampsites<br />

Landscape design can have a large impact<br />

on a glamping site as the surroundings<br />

play a key role in client experience. Clients<br />

come to experience the countryside and<br />

nature, and landscape design gives you<br />

the opportunity to enhance the natural<br />

environment around them.<br />

In an ideal scenario, the natural<br />

landscape and setting would not need<br />

any work at all, after all we are trying to<br />

get away from man-made and manicured<br />

surroundings. These spots, however, can<br />

be hard to find and sometimes it’s difficult<br />

to get planning permission on them. If the<br />

surroundings are a little sparse, tame or<br />

visible, this is where landscape design can<br />

be invaluable.<br />

It is important to give your clients as<br />

much privacy as possible, and using natural<br />

barriers and plant designs is the best way<br />

to do this. It is advisable to employ these<br />

methods in car parks as well as the main<br />

site for the same reasons.<br />

When seeking planning permission,<br />

landscape design can be a valuable tool<br />

when negotiating the visual impact of a<br />

build, especially in the more sensitive areas.<br />

Once you have picked a spot on your<br />

land, then you can begin to structure the<br />

layout of the site. Bear in mind the direction<br />

of the prevailing wind, especially in exposed<br />

areas and when using canvas structures. If<br />

there is a natural wind barrier that you can<br />

utilize, such as a hedge or trees, then do<br />

so, otherwise you may want to think about<br />

creating one<br />

If your site is on a hillside and the ground<br />

is unsuitable to set up on, then you will need<br />

to think about creating a level platform to<br />

build upon. Before undertaking earthworks,<br />

it is important to remember that the ideal<br />

look and setting is a natural one, therefore<br />

working with the natural lines and contours<br />

of the ground is especially important. When<br />

cutting in and creating the area, be sure<br />

to avoid straight lines and square corners,<br />

and try to replicate what is already around<br />

you. If you are undertaking ground works<br />

then drainage and water run-off are also<br />

important elements to think about.<br />

When it comes to orientation, think about<br />

what you can see from different part of each<br />

accommodation unit’s site. This also goes<br />

for others in close proximity. Ideally, they<br />

would be spaced as far apart as possible,<br />

however, if this is not possible, then<br />

landscaping can give the illusion of greater<br />

privacy.<br />

Please give some simple ideas that could<br />

be achieved on a small to medium-sized<br />

budget<br />

› If you do not have the luxury of lots of<br />

space, then an effective way to provide<br />

privacy is a planting plan using woody<br />

shrubs and trees. Earth barriers can also be<br />

used here.<br />

› You can add in nice touches such as wild<br />

flowers and other native plants.<br />

› Create an alternative<br />

space adjacent to your<br />

structure(s) for a fire pit<br />

and outdoor cooking<br />

space. People love this<br />

and it is low impact and<br />

cheap.<br />

› Plant up some fruiting<br />

bushes and trees close<br />

to your site so your<br />

clients can forage with<br />

children and maybe<br />

even cook with some of<br />

the produce.<br />

› A small kitchen herb<br />

border or herb spiral<br />

can be incorporated<br />

into your plant design<br />

for cooking on site.<br />

CROWN AND CANOPY<br />

JOŠT GANTAR<br />

Please give some more extravagant ideas<br />

that could be achieved on a larger budget<br />

› Create a beautiful pathway to your<br />

retreat. This means the cars are now out of<br />

sight and mind, and it will add the element<br />

of surprise on arrival.<br />

› Creating small outdoor swimming pools<br />

and paddling spots can be a great addition<br />

for summer, however, health and safety<br />

regulations must be carefully considered in<br />

this situation.<br />

› Outdoor cooking, dining and even<br />

sleeping spaces can provide a unique<br />

experience.<br />

› Having raised platforms and decks for<br />

your clients to use will keep them out of the<br />

mud. This can also create the perfect area<br />

for a hot tub or other unique touches.<br />

› You can create earth platforms to elevate<br />

40 WWW.OPENAIRBUSINESS.COM


ACCOMMODATION<br />

JOŠT GANTAR<br />

your site and harness views. However, in<br />

cases such as this, a good plant/tree design<br />

is even more necessary to hold the ground<br />

together and also fit in with the natural<br />

aesthetic. By creating these tiered levels,<br />

you can make your site more interesting<br />

and quirky.<br />

Describe a project in which you have<br />

been involved<br />

Recently, we undertook a project<br />

that involved a considerable amount<br />

of landscape work, adding extra<br />

accommodation in the form of glamping<br />

retreats to an existing farm house and<br />

pasture land. The vision for the property<br />

was for a venue space with accommodation<br />

for weddings and other outdoor events.<br />

The pasture land where our structures were<br />

installed is on quite a steep gradient, and<br />

it was necessary to dig in and create level<br />

platforms.<br />

In addition to this, we created camping<br />

platforms for bell tents, as well as barbecue<br />

and fire pit spots that get sunset views. In<br />

order to provide this extra space, we have<br />

had to create four terraces on the land,<br />

but with a sympathetic approach to the<br />

existing contours. This will mean that when<br />

it grasses over it will have a natural looking<br />

finish.<br />

We are currently building two wagons to<br />

be installed on the land. These will have all<br />

the facilities they need to be independent<br />

from the house, and will sleep up to six<br />

people. A plant/tree design will then<br />

follow the building work to help it sit in the<br />

landscape, and add to the aesthetics and<br />

biodiversity of the site.<br />

Maja Dimnik, co-founder<br />

& marketing director<br />

GLAMPro<br />

+386 41 616 30<br />

www.glampro.eu<br />

Describe the importance of landscape<br />

design for glampsites<br />

At the core of a glamping experience is<br />

a site plan that is completely fused with<br />

its location. The design of a superior<br />

glampsite will have consideration<br />

given to every detail; every stone and<br />

plant with a specific micro place, every<br />

brook and path designed thoughtfully.<br />

Everything should be considered and<br />

‘stacked’ together to create a whole story<br />

that works naturally and gives a feeling of<br />

homeliness, comfort, luxury and safety.<br />

Each glampsite is unique, and this gives<br />

the opportunity for it to develop its own<br />

unique, extraordinary and unrepeatable<br />

story.<br />

Depending on the natural conditions<br />

(terrain, natural vegetation, climate,<br />

culture, heritage) GLAMPro creates<br />

resorts that are tailored to modern man<br />

(thinking, needs, lifestyle, philosophy),<br />

but built according to the ‘rules’ of<br />

nature.<br />

An important piece of advice is to<br />

choose a landscape designer who<br />

understands your vision. It is also<br />

essential that before beginning (when<br />

everything is still just a dream), you<br />

commit yourself to work for the good<br />

of nature, community and your clients.<br />

If you fail on this point, you fail on the<br />

whole story before you even start. Design<br />

the wider concept from the very start and<br />

integrate this into the planning of natural<br />

“AN IMPORTANT<br />

PIECE OF ADVICE<br />

IS TO CHOOSE A<br />

LANDSCAPE DESIGNER<br />

WHO UNDERSTANDS<br />

YOUR VISION”<br />

effects (wood, water, grass, stones, fire,<br />

plants, etc.) and other facilities (ponds/<br />

pools, restaurants, playgrounds, etc.) to<br />

achieve the desired aesthetic, zoning,<br />

privacy and natural feeling.<br />

Please give some simple ideas that<br />

could be achieved on a small to<br />

medium-sized budget<br />

If financial resources are limited to a<br />

small/medium budget, we would strive<br />

to do the best of what is possible in<br />

all aspects and conditions. We advise<br />

what we would include in a concept and<br />

at the same time try to fulfil a client’s<br />

wishes and expectations. With small to<br />

medium-sized budgets plenty can still be<br />

achieved with paths, vegetable and herb<br />

gardens, fruit trees, an open-air cinema<br />

area, hanging relaxation nets, open air<br />

fireplaces, and natural ponds.<br />

Please give some more extravagant<br />

ideas that could be achieved on a<br />

larger budget<br />

Where funds are not limited, then a<br />

glamping resort can be created with<br />

natural biological swimming pools,<br />

hanging gardens, and tree houses with<br />

wooden slides, hammocks and hanging<br />

bridges. You can also include private<br />

wellness areas at each accommodation<br />

unit, private gardens and playgrounds,<br />

saunas, vineyards, brooks, waterfalls,<br />

unique restaurants, tree bars, fountains,<br />

zip lines and more. It is all down to<br />

imagination. We do strongly recommend<br />

to glampsites with larger budgets to ›<br />

WWW.OPENAIRBUSINESS.COM 41


ACCOMMODATION<br />

incorporate an adventure park area in<br />

order to attract more guests.<br />

The options really are endless. The<br />

key is in the specific combination of<br />

features, their details and symbiosis.<br />

This produces the magic.<br />

Describe a project in which you have<br />

been involved<br />

Glamping is now my way of life, my<br />

passion and profession. I'm creating,<br />

exploring, thinking, developing,<br />

studying, connecting, giving lectures<br />

and counselling in the glamping<br />

field. And in our team, we are all like<br />

that. Each of our projects speak for<br />

themselves, and each has its own<br />

personal and unique story - that's why<br />

we are known as the ‘glamping story<br />

makers’.<br />

In 2014, the Garden Village Bled<br />

opened in Slovenia. Here we created a<br />

luxury story of nature, where a stream<br />

flows through the restaurant, guests<br />

eat on ‘living’ tables where grass and<br />

herbs grow, and there are fish ponds<br />

where people can fish from their beds.<br />

There is also a tree top spa, and private<br />

gardens and greenhouses for guests to<br />

forage crops from. The site was placed<br />

among top five glamping hotels around<br />

the world.<br />

Nick Harper BA DipLA<br />

CMLI, partner<br />

Harper Landscape<br />

Architecture<br />

01424 442 842<br />

www.harperlandscapearchitecture.co.uk<br />

Describe the importance of landscape<br />

design for glampsites<br />

Have you ever wanted to take a holiday<br />

where you have a view of an industrial plant,<br />

a motorway or an airport? Unless you have<br />

a specialist interest in ship building, fast<br />

moving cars or aeroplanes the likelihood is<br />

that you want to be immersed in a fantastic<br />

landscape and this is likely to be your key<br />

consideration in deciding where to go for<br />

your break.<br />

How important is landscape? In 1950 30%<br />

of the world’s population lived in cities,<br />

today 54% of us live in them, and by 2050,<br />

the prediction is that 66% of us will be urban<br />

dwellers. People seem to like living in cities,<br />

but when it comes to holidays there is an<br />

inclination to return to nature. In 2012, a<br />

psychological study by Nisbet and Zelinski<br />

of Carleton University, Ottawa, found that<br />

human happiness correlates with a person’s<br />

“OUR AIM IS TO ENSURE THAT AT THE HEART OF OUR<br />

DESIGNS THE SITE TRULY IDENTIFIES WITH ITS EXISTING<br />

SENSE OF PLACE, ITS CHARACTER AND ITS VIEWS”<br />

“nature relatedness”, or their proximity to<br />

nature and natural processes. Glamping<br />

can benefit from this scenario by offering<br />

holiday destinations and experiences<br />

where people can escape hectic lifestyles,<br />

whether urban or not, and regain access to<br />

the natural world with comfort and luxury.<br />

Please give some simple ideas that could<br />

be achieved on a range of budgets<br />

As a landscape architect, when I visit a<br />

new site I am looking for a sense of place,<br />

a big idea or a way to draw out landscape<br />

subtlety to create a concept on which a new<br />

glampsite design can hang. Understanding<br />

a site and defining a design concept is<br />

essential in creating the chemistry between<br />

the landscape, the client and the vision.<br />

Clearly, the budget is also key, and our<br />

proposals seek to suit simple inexpensive<br />

experiences (pond dipping, green trails,<br />

viewing areas, etc.) as well as extravagant<br />

pleasures (tree houses and walkways in the<br />

canopies of trees, natural swimming pools<br />

and outdoor saunas, hot tubs with fantastic<br />

landscape views, etc.). Our aim is to ensure<br />

that at the heart of our designs the site<br />

truly identifies with its existing sense of<br />

place, its character and its views.<br />

Harper Landscape Architecture is<br />

a practice that seeks to understand<br />

landscape at all scales, from regional<br />

landscape character to the local visual<br />

backdrop (mountains, lakes, woods and<br />

meadows), to each site’s connectivity with<br />

natural processes, and to the experience<br />

in and around each chalet, pod or yurt.<br />

Our aim is to understand what our clients<br />

want and to fully explore the vision by<br />

developing a brief with them, assessing<br />

a site’s opportunities and constraints,<br />

offering engaging and sensitive design<br />

proposals, and proposing high quality<br />

detail design and management plans.<br />

Describe a project in which you have<br />

been involved<br />

We have worked on a number of amazing<br />

glampsites with some great clients. The<br />

sites and client visions have been at<br />

various scales. Through iterative and<br />

careful design, we have helped clients to<br />

engage with local authorities and other<br />

statutory bodies to deliver new glampsites<br />

in nationally sensitive landscapes. Our<br />

portfolio of work has included a large-scale<br />

quarry in Somerset, where lodges and<br />

pods are located on ledges with dramatic<br />

views to lakes and woodland below. Also<br />

in our portfolio is an intimate woodland<br />

experience in Kent’s High Weald, with<br />

glamorous tents located in amongst<br />

wooded areas with special views of the<br />

surrounding Area of Outstanding Natural<br />

Beauty. Also, there’s a Downland cabin<br />

site using modern architectural units on<br />

steep slopes with stunning views across the<br />

South Downs National Park.<br />

42 WWW.OPENAIRBUSINESS.COM


UK customer service<br />

& support<br />

New tent<br />

ranges for<br />

<strong>2017</strong><br />

Bedouin<br />

Safari Tent<br />

6<br />

SUITABLE FOR<br />

P E R S O N S<br />

With the development of our own<br />

Bedouin tent, Clear Sky has gone back<br />

to the origin of the safari tent by<br />

producing a tent that would have been<br />

familiar to the ancient desert Nomads.<br />

Using the original North African tent<br />

as inspiration and combining this<br />

with the modern luxury and comfort<br />

expected today, we have successfully<br />

brought the atmosphere of the East to<br />

the West.<br />

Clear Sky<br />

Bell Tents<br />

4<br />

SUITABLE FOR<br />

P E R S O N S<br />

What sets our Bell Tents apart from<br />

the rest is that they are all made from<br />

heavy duty canvas, in fact the same<br />

canvas that we use to make our Safari<br />

Tents. That means they are completely<br />

waterproof and built to last for 5-10<br />

years.<br />

Our Bell Tents now come with an<br />

optional PVC Fly Sheet, giving extra<br />

protection & life to the canvas.<br />

Available in two sizes: 4m & 5m<br />

0845 299 6484 www.safaritents.net<br />

6 Alexander Road, Tonbridge, TN9 2AA UK


ACCOMMODATION<br />

MARK SCOTT<br />

Having identified a way to rejuvenate the changing holiday park scene through glamping,<br />

Industry Legends<br />

Mark Scott turned his attention to creating the UK’s leading safari tent supplier<br />

PROFILE<br />

Name: Mark Scott<br />

Role: CEO<br />

Company: Clear Sky<br />

Contact: 0845 299 6484 / 07802<br />

847213 / mark.scott@safaritents.<br />

net / www.safaritents.net<br />

Favourite tipple: Red wine in<br />

the winter and white wine in the<br />

summer, if it ever gets here.<br />

Last holiday destination:<br />

Chamonix, searching for snow.<br />

Cats or dogs? I have a springer<br />

spaniel called Tick-Tock, named by<br />

my young son Cameron.<br />

Current boxset / TV must watch:<br />

Man in the High Castle – because<br />

it’s based on a cat in a box that was<br />

dead and alive.<br />

Something people may not know<br />

about me: I like murdering the<br />

guitar.<br />

How you got started in the<br />

business<br />

I was an IT project manager,<br />

and found myself working at<br />

Haven Holidays in the old Rank<br />

Leisure days where I spent many<br />

very happy and informative<br />

years looking at and analysing<br />

marketing and customer data. I<br />

then spread my wings, and started<br />

providing data analytics to many<br />

of the larger holiday groups.<br />

Around 2007, this analysis led to<br />

a realisation that the market was<br />

changing and the demands of<br />

the clients were for higher quality<br />

and more adventurous holiday<br />

experiences. Selling caravans<br />

was getting more difficult so,<br />

to attract a new demographic, I<br />

considered glamping as an option.<br />

It was a way of getting to different<br />

people who would never normally<br />

consider a caravan park as a<br />

destination or consider buying a<br />

caravan. High-quality tents with<br />

proper beds, kitchens and shower<br />

rooms would attract a new set of<br />

people that would go on to buy<br />

statics and lodges on the same<br />

parks.<br />

The history of Clear Sky<br />

Clear Sky was formed six years<br />

ago, to market and sell safari tents<br />

to the holiday park market. In<br />

the beginning, we spent a lot of<br />

time educating potential clients<br />

what exactly glamping involved.<br />

We worked hard to prove the ROI<br />

to landowners and holiday parks<br />

alike. To get the ball rolling, we<br />

set up our own glamping site on<br />

my farm so we could provide real<br />

numbers and demonstrate how it<br />

can help a landowner, or farmer,<br />

improve the income from their<br />

operations.<br />

Our first challenge was to find<br />

“THERE ARE<br />

NO CROWN<br />

POSTS,<br />

SO THE<br />

INTERNAL<br />

SPACE IS<br />

FULLY OPEN,<br />

AND NO GUY<br />

LINES SO<br />

THERE IS<br />

LESS IN THE<br />

WAY OF TRIP<br />

HAZARDS”<br />

a design that would work for<br />

the holiday park market as well<br />

as the farmer and landowner.<br />

I approached a number of UK<br />

companies, but none were able<br />

to provide the high quality and<br />

low price we were aiming at,<br />

so we teamed up with a factory<br />

in Europe. From the start, we<br />

have maintained a high-quality<br />

approach to both our products<br />

and our service, and this has<br />

paid off through many long-term<br />

relationships with the major<br />

park groups, as well as with land<br />

owners and smaller camping and<br />

touring parks. In our first year, I<br />

sold one tent, and that was rather<br />

by accident. We now sell over 150<br />

tents a year in the UK, and have<br />

exported to France, New Zealand,<br />

Greece and Portugal.<br />

The appeal of Clear Sky safari<br />

tents to glampsites<br />

The Clear Sky tents are all the<br />

highest quality, made from<br />

fireproof canvas, and designed<br />

to be left up all year round and<br />

withstand the harshest UK<br />

weather. Our range of safariinspired<br />

tents provide flexible<br />

layouts perfect for the family and<br />

couples market, and with our large<br />

size, double storey tents our clients<br />

can maximise their night rate with<br />

some achieving over £450 per<br />

night in peak season. There are no<br />

crown posts, so the internal space<br />

is fully open, and no guy lines<br />

so there is less in the way of trip<br />

hazards. The tents come in a range<br />

of colours and sizes to make sure<br />

the client has the best option to<br />

suit their specific situation.<br />

The ‘tent to income’ ratio is<br />

excellent, and we would expect<br />

a site to make back its capital<br />

investment within the first year. We


ACCOMMODATION<br />

provide a full, all round service that<br />

covers everything from an initial<br />

free of charge site visit through to<br />

an eventual site opening. As we run<br />

our own site we can also provide<br />

full on-site support and advice 24/7<br />

when needed.<br />

The appeal of Clear Sky safari<br />

tents to end users<br />

The tents from Clear Sky are safe<br />

and resistant to all weathers,<br />

providing the reassurance that<br />

UK holidaymakers demand from<br />

their accommodation. The natural<br />

cotton canvas, which is the only<br />

canvas approved for use by the<br />

scouting movement in Europe, is<br />

fully breathable and provides for a<br />

warm tent that doesn’t suffer from<br />

sweaty condensation.<br />

How would you describe the<br />

state of play in the glamping<br />

industry?<br />

The UK glamping market has<br />

changed significantly since I<br />

started my own site seven years<br />

ago. Then, you could get away<br />

with some cheap furniture from<br />

the local charity warehouse; call<br />

it shabby chic and you would<br />

get early glamping adopters.<br />

We were 84 per cent full in the<br />

school holidays in our first year.<br />

However, the demand now is for<br />

much more upmarket interiors,<br />

higher specification tents, new<br />

and innovative tents and a wide<br />

range of on-site comforts, such<br />

as electric, hot water and even<br />

fully-equipped bathrooms. This<br />

trend will continue, but at some<br />

point, the investment to move<br />

things up market in this way will<br />

start to cross over with lodges.<br />

As many planning authorities are<br />

now considering glamping tents as<br />

permanent structures, the initial<br />

“I BELIEVE<br />

THAT WE WILL<br />

SEE MORE<br />

INNOVATIVE<br />

AND<br />

INTERESTING<br />

APPROACHES<br />

TO COLOURS<br />

AND MODERN<br />

INTERIORS”<br />

barrier in the way of planning<br />

permission is the same.<br />

I believe that we will see<br />

more innovative and interesting<br />

approaches to colours and modern<br />

interiors, following The White<br />

Company and Farrow and Ball<br />

interiors and exteriors we see<br />

every day in house magazines. I<br />

also think the market will begin to<br />

broaden with some sites offering<br />

more adventurous environments<br />

and some offering 5-star luxury<br />

and all levels between. In<br />

particular, I believe the bell tent<br />

market will demand high quality<br />

tents that last more than six weeks.<br />

How have you personally<br />

impacted the industry?<br />

When we started our business,<br />

we were a disrupter by offering<br />

low price, high quality tents to<br />

the market place. Our ability to<br />

manufacture over 400 tents per<br />

year ensured reliable supply within<br />

a reasonable time frame all year<br />

round.<br />

I was the first person to provide<br />

a complete service for clients<br />

who wanted to get into glamping.<br />

My approach of high quality and<br />

known price opened the market<br />

up for landowners and farmers by<br />

providing them with certainty of<br />

return. The development of the allround<br />

service (from initial dream<br />

through planning, setting up a web<br />

site and into opening a site and<br />

providing on-site support) is still<br />

unique in the market place.<br />

Major achievements of Clear Sky<br />

as a business<br />

› The largest supplier of high<br />

quality, all year-round safari<br />

tents in UK<br />

› Year on year exponential<br />

revenue growth<br />

› Year on year increase in numbers<br />

and range of tents sold<br />

› Introduction of two storey tents<br />

to the UK<br />

› The leading supplier of safari<br />

tents to the holiday parks<br />

market, with the top five groups<br />

as our clients<br />

› Very high customer retention<br />

based on our attentive customer<br />

service approach<br />

› Introduction of a full range of<br />

furniture made from recycled<br />

scaffold boards<br />

Plans / innovations for the future<br />

In the coming two seasons,<br />

Clear Sky will extend its range of<br />

products aimed at the glamping<br />

market sector in line with our<br />

mission statement: “To evolve<br />

Clear Sky to provide a wide range<br />

of innovative products to the<br />

holiday park and land owner/<br />

farmers market within the UK.<br />

The products must be new and<br />

innovative, and disrupt the existing<br />

market perception.”<br />

WWW.OPENAIRBUSINESS.COM 45


EVENTS<br />

CASE STUDY<br />

HIDDEN ART<br />

Cornwall<br />

Design Fair<br />

One of the Duchy’s largest design fairs, attracting<br />

over 4,000 people and hosted by seventh<br />

generation owners of Trereife House<br />

Events are an important revenue stream for Trereife House, a Queen Anne manor<br />

house set in rolling grounds just outside Penzance. <strong>Open</strong> <strong>Air</strong> <strong>Business</strong> talks to owner<br />

Tim Le Grice about the Cornwall Design Fair, which is now solely organised in-house.<br />

Describe your event and how<br />

many people it attracts<br />

The Cornwall Design Fair was<br />

started by Hidden Art, a not-forprofit<br />

organisation that promotes<br />

and supports designers and<br />

makers, but we have now taken on<br />

organising the event ourselves.<br />

The first Cornwall Design Fair<br />

took place in 2006 at Godolphin<br />

House, a National Trust property<br />

near Helston. It came to us<br />

in 2009 when it needed more<br />

room to grow, and our in-house<br />

event organiser at the time<br />

spotted an opportunity. The<br />

event now has over 90 exhibitors<br />

including designer-makers of<br />

“WE ALSO<br />

TRY NOT TO<br />

CHARGE TOO<br />

MUCH FOR<br />

ENTRY AS THE<br />

IDEA, FOR<br />

EXHIBITORS<br />

AT LEAST, IS<br />

THAT PEOPLE<br />

SHOULD BE<br />

SPENDING<br />

THEIR MONEY<br />

WITH THEM”<br />

ceramics, glass, jewellery, fashion<br />

accessories, furniture, lighting,<br />

prints and textiles. We also put<br />

on family entertainment and<br />

special design-led activities for<br />

children, as well as workshops and<br />

demonstrations.<br />

How do events fit into your main<br />

business?<br />

We have been running public<br />

events at Trereife since 2005. It is<br />

a good diversification option but<br />

we have noticed that in the last<br />

two years there has been more<br />

competition. Farmers markettype<br />

events are proliferating<br />

everywhere, and of course you<br />

don’t have to pay to go to those.<br />

With the Cornwall Design Fair we<br />

are trying to be a bit different,<br />

and to attract families by putting<br />

on entrainment for children. We<br />

also try not to charge too much<br />

for entry as the idea, for exhibitors<br />

at least, is that people should be<br />

spending their money with them.<br />

It is a fine balance. Of course, entry<br />

to the fair is also entry to Trereife<br />

House, and we have cream teas in<br />

the courtyard and guided tours of<br />

the house and gardens.<br />

This year we are in the middle of<br />

extensive renovations of the house<br />

so we are taking a break from the<br />

spring and summer events. We will<br />

46 WWW.OPENAIRBUSINESS.COM


HIDDEN ART<br />

HIDDEN ART<br />

be back with a Christmas Fair, and<br />

the design fair will be back next<br />

year.<br />

How have you planned the<br />

layout of the event?<br />

We have four marquees in the<br />

grounds and a curated design<br />

exhibition inside the house,<br />

which is a unique opportunity<br />

for designers to showcase their<br />

work against the backdrop of the<br />

interior.<br />

Food and drink is served<br />

from the on-site cafe and we<br />

have a variety of other catering<br />

concessions too. We have porta<br />

loos we hire in but find people<br />

prefer to queue up for the public<br />

toilets we have on-site by the cafe.<br />

How did you source your<br />

marquees?<br />

Truro Marquees supplies the<br />

marquees for the event. We went<br />

to a few firms to get quotes initially<br />

but liked what Truro Marquees<br />

had to offer. They are expensive<br />

HIDDEN ART<br />

“I THINK IT IS<br />

IMPORTANT<br />

TO CATER FOR<br />

CHILDREN<br />

AT AN EVENT<br />

LIKE THIS<br />

SO WE HAVE<br />

A BOUNCY<br />

CASTLE,<br />

STORY<br />

TELLERS AND<br />

A ROUND-<br />

ABOUT THAT<br />

HAS BEEN<br />

ATTENDING<br />

FOR SOME<br />

YEARS”<br />

HIDDEN ART<br />

structures to hire and we have<br />

considered buying them but there<br />

is the storage to think about.<br />

What entertainment do<br />

you offer?<br />

I think it is important to cater for<br />

children at an event like this so<br />

we have a bouncy castle, story<br />

tellers and a roundabout that has<br />

been attending for some years<br />

now and is very popular. We also<br />

have a band set up outside of the<br />

entrance area.<br />

As far as the exhibits themselves<br />

go, we are careful to make sure<br />

there is a good mix. We have an<br />

application process so we can<br />

make sure of the quality of exhibits<br />

and prevent having too much of<br />

one type of product.<br />

What provisions do you make for<br />

power, lights and sound?<br />

We are set up for power and water<br />

in an area where there had been<br />

two tennis courts, and distribute<br />

from here. We charge stall holders<br />

extra to have access to this. There<br />

is also Wi-Fi on site, pulled through<br />

from the Wi-Fi at the cafe.<br />

How do you manage admissions?<br />

We have a very simple system,<br />

just a small tent at the top of the<br />

drive that people pass through to<br />

get to the fair. We are cash only for<br />

admissions.<br />

What ground protection do you<br />

use for cars and footfall?<br />

We try and keep the look and<br />

feel of the event as natural as<br />

possible, so people can enjoy the<br />

grounds in which it is situated<br />

and the backdrop of the house.<br />

Consequently we don’t put down<br />

paths. To date we have had little<br />

damage to the grass; the most<br />

damage comes from children<br />

pulling up flowers.<br />

We have an area where two old<br />

tennis courts were that has a good,<br />

solid base and this is perfect for<br />

exhibitors. In the marquees we use<br />

matting but try to avoid leaving it<br />

down too long to protect the grass<br />

underneath.<br />

HIDDEN ART<br />

WWW.OPENAIRBUSINESS.COM 47


EVENTS<br />

HIDDEN ART<br />

HIDDEN ART<br />

As far as cars and parking goes,<br />

we do have a dedicated car park<br />

but, as we don’t use it much, it is<br />

leased to a company that manages<br />

the parking for people visiting<br />

the Isles of Scilly. We use a field in<br />

front of the house for the design<br />

fair visitors and have a tractor<br />

ready if the weather is bad to help<br />

people if they get stuck. We have<br />

disabled parking nearer the house.<br />

The whole set up gives the event a<br />

nice, enclosed feel.<br />

How do you publicise the event?<br />

Mainly using signage. We have<br />

some rather large signs that we<br />

put out on the big roads near Truro<br />

up to a month before the event,<br />

and they have been very effective.<br />

However, they aren’t strictly ‘legal.’<br />

The local authority hadn’t minded<br />

on a limited basis – after all we are<br />

encouraging people and money<br />

into the area – but recently they<br />

have cracked down on the number<br />

of signs going up in the area.<br />

HIDDEN ART<br />

What challenges have you faced?<br />

The biggest challenge has to be<br />

competition from other events in<br />

the area. We need to keep one step<br />

ahead. Originally the Cornwall<br />

Design Fair was seen to be a bit<br />

different but now we are having to<br />

prove we are different.<br />

What are your plans for next<br />

year?<br />

The design fair will continue much<br />

as it already is, although we will<br />

continue to think up ways to make<br />

it appealing to families. As for<br />

events in general at Trereife, we<br />

are planning on reducing costs<br />

by using more of the buildings<br />

at the back of the house rather<br />

than having to hire in multiple<br />

marquees. The plan is for smaller,<br />

more intimate events.<br />

HIDDEN ART<br />

What other hospitality sectors<br />

do you operate in?<br />

We offer self catering holidays on<br />

the estate, and bed and breakfast<br />

in the main house and converted<br />

courtyard block. We regularly host<br />

country fairs, concerts, functions<br />

and other events and provide a<br />

unique setting and facilities for<br />

unforgettable weddings and other<br />

important occasions.<br />

The estate also boasts home<br />

produce, a well known horse<br />

breeding stable and many other<br />

country family holiday pursuits<br />

suitable for all ages, as well as<br />

a treasure trove of history to<br />

explore.<br />

What advice could you give<br />

to someone coming into the<br />

outdoor event industry?<br />

When running an event, don’t<br />

assume the public will know<br />

what’s going on throughout the<br />

day. Make information widely<br />

available and invest in a public<br />

address system if necessary.<br />

If running an event is something<br />

you are doing above and<br />

beyond another activity, such as<br />

weddings or accommodation,<br />

then make sure you have the<br />

team in place to handle the<br />

organisation. It can be a strain on<br />

the system otherwise.<br />

DETAILS<br />

Trereife, Penzance,<br />

Cornwall TR20 8T<br />

01736 362750<br />

www.cornwalldesignfair.co.uk<br />

48 WWW.OPENAIRBUSINESS.COM


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EVENTS<br />

<strong>Open</strong> <strong>Air</strong><br />

Cinema<br />

<strong>Open</strong> <strong>Air</strong> <strong>Business</strong> investigates the outdoor<br />

cinema scene and asks what a venue owner<br />

needs to run an event themselves<br />

AS WE LOOK forward to longer days<br />

and warmer evenings, why not take<br />

advantage of the growing demand<br />

for alfresco film screenings?<br />

Increasingly, they are attracting<br />

a crowd looking for a different<br />

experience that includes the<br />

opportunity to take in atmospheric<br />

surroundings as well as a movie.<br />

It’s not all about California<br />

sunsets and convertible Cadillacs<br />

- Britain has so much more to offer<br />

the outdoor movie-goer than that.<br />

For many, escaping to the cinema<br />

is the ideal treat for a cold and<br />

rainy afternoon or evening. Despite<br />

the unpredictable British weather,<br />

enjoying a movie outdoors is an<br />

increasingly popular pastime in the<br />

UK. With a wide variety of beautiful<br />

as well as historic settings already<br />

hosting events, there is certainly<br />

an air of romanticism about the<br />

concept.<br />

The growing popularity of the<br />

alfresco film experience may be<br />

due to advances in screening<br />

technology, or simply the desire<br />

for an alternative to the standard<br />

multiplex cinema. Of course,<br />

advances in digital technology<br />

have made it possible to provide<br />

the highest quality images and<br />

surround sound to suit settings<br />

that would previously have been<br />

considered unsuitable. There<br />

are also a growing number of<br />

companies that can provide hire<br />

of the equipment required as the<br />

demand increases for the ‘pop up’<br />

cinema experience.<br />

Warwick Royden, owner of<br />

Skylight Cinema, a company<br />

specialising in the hire of mobile<br />

outdoor cinema equipment,<br />

agrees: “There has never been a<br />

better time to organise an outdoor<br />

cinema screening. With increasing<br />

awareness and demand on the<br />

up, events can be very profitable,<br />

whether it is a commercial affair,<br />

or one raising money for charity, a<br />

community group, or a school PTA.”<br />

There are more screenings taking<br />

place in unusual temporary venues<br />

all the time, from palaces and<br />

manor houses to themed locations.<br />

So, what makes a suitable venue<br />

for an open-air cinema screening?<br />

As Roydon explains: “The list is<br />

endless. However, the main factors<br />

are whether there is enough space<br />

SKYLIGHT CINEMA<br />

“PERSONALLY,<br />

I THINK THAT<br />

THE VENUE<br />

CAN SELL<br />

ITSELF. FOR<br />

EXAMPLE, A<br />

CLIFF TOP<br />

LOCATION IN<br />

CORNWALL<br />

ALWAYS<br />

SELLS WELL<br />

BECAUSE OF<br />

THE VIEW<br />

AND THE<br />

ATMOSPHERE<br />

IT CREATES”<br />

for your audience and whether<br />

the site is sheltered from the wind.<br />

Personally, I think that the venue<br />

can sell itself. For example, a cliff<br />

top location in Cornwall always<br />

sells well because of the view and<br />

the atmosphere it creates.”<br />

Karen Pitman, director, Future<br />

Projections and Cineanywhere.<br />

com, agrees: “Anywhere with a flat<br />

area for the screen and enough<br />

room for the projector image to hit<br />

the screen, although we did have a<br />

client hire our set up for a hen night<br />

in the woods and it looked great.”<br />

While Future Projections provides<br />

design, procurement, project<br />

management and installation<br />

services to the cinema and<br />

theatre industry, sister company<br />

Cineanywhere.com manufactures,<br />

supplies and rents custom and<br />

standard portable cinema packages<br />

for use indoors and out.<br />

If you’re looking for inspiration,<br />

there are plenty of high profile<br />

mobile cinema venues that have<br />

become a resounding success and<br />

a regular fixture. These include<br />

Film4 Somerset House screenings,<br />

SKYLIGHT CINEMA<br />

SKYLIGHT CINEMA


EVENTS<br />

CINEANYWHERE.COM<br />

which take place every July/August.<br />

Secret Cinema is also a name that<br />

many Londoners, as well as those<br />

within commuting distance, will<br />

be aware of and its reputation is<br />

spreading. Launched in 2007, Secret<br />

Cinema describes what it offers<br />

as “immersive experiences” that<br />

include anything “from grassroots<br />

film screenings in abandoned<br />

London buildings to large scale<br />

productions in some of the most<br />

spectacular spaces worldwide”.<br />

Luna Cinema operates in<br />

locations that range from stately<br />

homes to botanical gardens and<br />

medieval castles, while roaming<br />

pop-up Nomad Cinema has<br />

screened The Lost Boys in Coram<br />

Secret Garden and Jaws in Hyde<br />

Park Lido, as well as The Jungle<br />

Book in Bushy Park and Psycho and<br />

The Birds in Brompton Cemetery.<br />

Choosing a film that suits<br />

the venue can make it a unique<br />

cinematic experience. Other<br />

examples include Titanic and<br />

The Poseidon Adventure, which<br />

have been screened on a ferry, a<br />

screening of The Blair Witch Project<br />

in the woods, Monty Python’s Holy<br />

Grail at a castle and Top Gun in an<br />

aircraft hanger.<br />

SKYLIGHT CINEMA<br />

THE WEATHER<br />

In countries where the climate is a little more<br />

predictable, outdoor screenings have been<br />

popular for many years. Spanning New York,<br />

Los Angeles, Chicago and now London, the<br />

Rooftop Film Club screens films – you guessed<br />

it – on a roof, so viewers can make the most of<br />

the city skyline, popcorn in hand.<br />

But, what if it rains? For the Rooftop Film<br />

Club screenings go ahead come rain or shine<br />

- free ponchos are even available if it pours,<br />

according to the company website. “The<br />

simple answer is, be prepared,” says Roydon.<br />

“Last year, I think it rained on us four or five<br />

times. All the equipment is fully weatherproof,<br />

so the show goes on.”<br />

A little light rain is usually fine, but heavy<br />

rain, wind or snow can of course result in<br />

the cancellation of an event, which is a<br />

good reason to stick to times of year when<br />

the weather is warmer and more settled.<br />

“We are busiest from June to October,” says<br />

Roydon. “September tends to be the best<br />

month because sunset is earlier, giving a more<br />

reasonable start time, plus the weather is<br />

normally alright!”<br />

When planning an event, Pitman<br />

recommends checking the sunset times online<br />

and then looking at your dates. “You cannot<br />

screen in daylight; the sun needs to have set<br />

and usually a start time would be 10 to 15<br />

minutes later for it to be nice and dark,” she<br />

says. “Technically, you cannot line up the<br />

projector on screen until there is a certain level<br />

of darkness. The most popular months are<br />

June, late August and September, so hopefully<br />

it’s warm enough but not too late starting.<br />

However, Halloween is also always booked as<br />

is Singalong Frozen at Christmas.”<br />

WHAT DO YOU NEED?<br />

In order to show a film publically, you need a<br />

licence, and you may also need a Temporary<br />

Event Notice from the local council. A Single<br />

Title Screening Licence (STSL) allows the<br />

screening of films on a title by title basis<br />

to audiences in a range of venues and<br />

establishments across the UK.<br />

As Pitman explains: “You need a licence to<br />

show the film, although any DVD or bluray can<br />

be used. There are three providers - Filmbank,<br />

BFI and MPLC - all of which are contactable<br />

online, but we are happy to book them for<br />

clients.”<br />

Whether you require staff, stewards or<br />

security for your event of course depends on<br />

your audience size and the requirements of<br />

your local council. “If you are running a drive-in<br />

you will need stewards to ensure the cars are<br />

parked correctly,” says Roydon.<br />

“Informed staff are essential,” agrees<br />

Pitman. “As these events are purposefully<br />

dark, pay attention to the safety of cabling<br />

and have a lit means of escape no matter what<br />

size of the event. Solar garden lights staked<br />

in the ground are a possible option for small<br />

screenings,” she says.<br />

Other health and safety considerations<br />

depend on the space you have available,<br />

but anything that obstructs the view of the<br />

audience, such as tents, should be avoided<br />

as well as barbecues. “Some places say no<br />

glass, while others don’t mind,” says Roydon.<br />

“It really does come down to the individual<br />

event.”<br />

Of course, you also need the right<br />

equipment for your event and to know what<br />

it is that you require. Purchasing everything<br />

would mean a significant outlay, so it makes<br />

sense to hire, at least at the beginning. “I<br />

always advise those interested in buying to<br />

hire once first, especially if they are setting up<br />

a business,” says Pitman. “If it goes well then<br />

it makes sense to buy and not be dependent<br />

on hire companies and their availability. If you<br />

choose a reputable company, there will be<br />

good after sales help and training. You could<br />

even rent out the equipment locally yourself to<br />

recoup some of your outlay,” she adds.<br />

Skylight Cinema provides a turnkey solution,<br />

which includes an inflatable 8x4m screen,<br />

which is suitable for an audience of up to 500,<br />

WWW.OPENAIRBUSINESS.COM 51


EVENTS<br />

SKYLIGHT CINEMA<br />

plus a six kilowatt PA system, powerful 6,000<br />

lumens projection and back up projector, as<br />

well as event support equipment including<br />

flood lights, usher torches, jackets, radios<br />

and spare chairs. “We provide the screen,<br />

all projection and sound kit and two<br />

technicians for every event,” says Roydon.<br />

“We offer a full package that leaves only the<br />

licence down to the customer; everything<br />

else is covered by us.”<br />

Pitman also recommends an inflatable<br />

screen for outdoor use. “Fast folds look<br />

amateurish and small and are more likely to<br />

blow over,” she says. “Some providers use<br />

built scaffold screens, but they can ruin the<br />

grass underneath so certain venues will only<br />

use inflatable. You will also need a projector,<br />

mixer, amp, speakers and stands and all<br />

the cabling, and possibly microphones and<br />

an FM transmitter if your event is a drive<br />

in,” she adds. Of course, you also need to<br />

consider all the other facilities required at<br />

an outdoor event, such as toilets, disabled<br />

access and so on.<br />

THE AUDIENCE<br />

Key to the success of any event has to be<br />

the number of people it attracts. “We have<br />

had over 2,000 people in front of our large<br />

screen and the atmosphere was incredible,”<br />

says Roydon. “On average, I would say the<br />

audience sizes are around 500, which is a<br />

CINEANYWHERE.COM<br />

good size,” he adds.<br />

“Just make sure, especially if you have a<br />

paying audience, that they stand a chance<br />

of actually seeing the film,” advises Pitman.<br />

It is also worth considering what size screen<br />

you might need to suit your venue to ensure<br />

everyone has a good view. “This is why we<br />

put advisory numbers of different screen<br />

sizes,” she adds.<br />

Cineanywhere.com can supply a variety<br />

of screen and kit sizes to match the<br />

audience size. The smaller kits are for up<br />

to 200, so ideal for birthday parties, village<br />

green community screenings, weddings,<br />

campsites, pub gardens and so on, while<br />

the larger screens, which are for up to 1,500,<br />

tend to be used for larger festivals, drive-ins,<br />

etc. “Our smaller kit can be self-operated by<br />

the hirer, which means they can pick it up<br />

on a Friday and hold events for the whole<br />

weekend for one fee before returning it on<br />

Monday. We are available on the phone to<br />

assist,” says Pitman.<br />

MAKING MONEY<br />

Covering your costs and hopefully making<br />

a large profit is obviously the reason for<br />

holding an event in the first place, but<br />

what can you hope to achieve? Of course,<br />

this depends where you are, what film you<br />

are showing and what else you have on<br />

offer. “Down here in Cornwall, we cannot<br />

charge much more than £7 to £8 for a ticket,<br />

whereas in London people don’t blink an<br />

eyelid at £20,” says Roydon.<br />

Whether you are looking to make a profit<br />

or just to cover your costs, you must take<br />

into account not only the equipment hire<br />

but the film hire costs. “A paying event could<br />

see 35 per cent of your ticket sales go to the<br />

licensee,” warns Pitman. “Always check the<br />

rate cards - a good hire company will send<br />

you this or point you in the right direction.<br />

Other advice is to look for revenue<br />

outside of ticket sales. Outdoor screenings<br />

also offer the opportunity to promote<br />

a festival vibe, with gourmet food and<br />

cocktails on offer. “Just like in cinemas,<br />

the money is made on concessions – either<br />

provide your own or sell pitches – and ‘on<br />

screen’ sponsorship can be a great revenue<br />

strand as many local companies like to be<br />

associated with film,” Pitman suggests.<br />

In order to attract the audience that<br />

you want and need to make your event a<br />

success, effective marketing is key. “Some<br />

smaller screening companies use online<br />

ticketing companies such as Eventbrite. If<br />

you are hiring a venue, it may be keen to<br />

handle ticket sales as many like to keep the<br />

concessions to themselves – it depends on<br />

your relationship with them,” says Pitman.<br />

You can also make use of all the usual<br />

social media options, such as Facebook,<br />

Snapchat and Twitter. “I often recommend<br />

that clients try and get the audience to<br />

choose the film to be screened – it drums<br />

up interest. You can even do this through a<br />

local radio station – many are keen on this<br />

sort of thing and often become sponsors,”<br />

she adds.<br />

Advertising fancy dress, singalongs and<br />

even screenings to which dogs are welcome,<br />

are all tried and tested ways to attract<br />

interest, but according to Pitman, the best<br />

thing you can do is get your location and the<br />

film right.<br />

“The top audience figures last year were<br />

for all the old favourites, such as Dirty<br />

Dancing, Top Gun, Back to the Future and<br />

Grease, which were all held in creative<br />

locations such as castles, on the beach<br />

(Jaws in Selsey went down very well with<br />

all the local shops selling blow up sharks<br />

for the event) and creepy films that were<br />

screened in the woods.” Ultimately, it’s up to<br />

you – the possibilities really are endless.<br />

USEFUL LINKS<br />

Cineanywhere.com - 020 8766 7100<br />

www.cineanywhere.com<br />

Future Projections - 020 8766 7100<br />

www.fproj.com<br />

Skylight Cinema - 07739 710272<br />

www.skylightcinema.co.uk


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WWW.OPENAIRBUSINESS.COM 53


EVENTS<br />

Events on<br />

Your Land<br />

Whether you go DIY or rent your property to organisers,<br />

events on your land can be a profitable enterprise if you<br />

follow some golden rules, says Linda Krawecke<br />

GETTY IMAGES<br />

SAY THE WORDS “outdoor event” to<br />

someone and what springs to mind can<br />

be quite varied. Some will think of a music<br />

festival. Others will think of a fair or show<br />

such as a game fair, garden show or food fair.<br />

There are also weddings, company parties,<br />

sporting activities, team building days and<br />

historical re-enactments.<br />

Outdoor events are popular and can be<br />

profitable. You may have entertained the<br />

thought of using your property to run such<br />

events. It’s a good idea. But what are the<br />

first steps? How do you begin if you’ve never<br />

ventured into this area before? Here are a few<br />

basic steps to consider.<br />

STEP 1. KNOW YOUR PROPERTY<br />

You probably think you know your land but<br />

consider it from an outdoor event point of<br />

view. What are ground conditions like when<br />

it rains? Is there easy access to open spaces<br />

for non-farm vehicles that need to drive on<br />

the land or park for a duration of time? How<br />

much level space is there?<br />

Are there features on the land that would<br />

help or hinder an event? An area that stays<br />

wet or muddy is great for mud runs/sporting<br />

events but not so great for weddings. A<br />

lake or pond can be a beautiful feature but<br />

hazardous to events with small children<br />

running around.<br />

Think through what it would take to bring<br />

marquees, stages and hundreds, or even<br />

thousands, of people on to your land. Is it fit<br />

for purpose?<br />

STEP 2. YOUR EVENT OR THEIR EVENT?<br />

There are two ways an outdoor event can be<br />

organised on your land: you run the event<br />

yourself, i.e. you decide the nature of the<br />

event, organise all the contractors, and make<br />

a profit or loss on the outcome. Or you hire<br />

your property to someone else who organises<br />

the event and makes the profit or loss.<br />

STEP 3. THINK SAFETY<br />

Whether it is your own event or one someone<br />

else has organised, you as the land owner<br />

have the ultimate responsibility for the safety<br />

of any persons that are invited on to your<br />

property. Do a bit of research. Make sure you<br />

understand the safety laws and regulations<br />

that cover events. There is much useful<br />

information on the internet and several<br />

professional organisations that can support<br />

you, some of which are listed at the end of<br />

this article<br />

Investigate insurance for your event or<br />

the insurance of anyone hiring your land.<br />

You may even want legal advice from your<br />

solicitor on making sure you have a good<br />

contract with any outside organisers so you<br />

both know where your responsibilities lie.<br />

STEP 4. PERMISSIONS<br />

This is a big one. By inviting the public on<br />

to your land, you will very likely need to get<br />

permission for the event from your local<br />

authority. It will be the primary body making<br />

sure you’ve taken the steps necessary to have<br />

a safe event with as little impact as possible<br />

on your neighbours and local resources such<br />

as the police, ambulance crews, fire and<br />

rescue services. Here are some of the things<br />

they will want to know:<br />

› Is your event going to unreasonably disturb<br />

your neighbours?<br />

› Will the local roads leading to your<br />

property be jammed with vehicles coming<br />

to your event?<br />

› Will your event be serving food? If so, will<br />

it be prepared and served so that no one<br />

is harmed by food poisoning or allergy<br />

reactions?<br />

› Will your mains water or bore hole water be<br />

used? If so, is it potable?<br />

› Will your event be serving alcohol? How<br />

will you make sure that children don’t get<br />

access to alcohol? Or that those who are<br />

drinking don’t cause a social disturbance?<br />

› Will you have thieves, pick pockets or<br />

trouble makers at your event? How will you<br />

prevent them from being there or causing<br />

trouble?<br />

› Have you thought about potential fire<br />

hazards?<br />

› What if there is an emergency; flooding,<br />

lightning striking a marquee, collapsed<br />

stages, a bomb threat etc. What will you do<br />

to make sure people are moved to an area<br />

of safety?<br />

If people are invited to your property<br />

either by yourself or by an event production<br />

organisation and the event is “for a<br />

consideration or with a view to a profit”, then<br />

you are responsible for ensuring it is safe.<br />

Your local authority is the body responsible<br />

for seeing that you meet this responsibility by<br />

issuing the event with a licence.<br />

LICENSING AN EVENT<br />

There are certain activities carried out at<br />

events which must be authorised - also<br />

called ‘licensable activities’. The licensable<br />

activities which may be authorised are:<br />

selling or serving alcohol, serving late night<br />

refreshments (after 11pm), or providing<br />

regulated entertainment e.g. music, dancing<br />

or indoor sporting events. These activities are<br />

covered in the Licensing Act 2003 in England<br />

and Wales, and by the Licensing (Scotland)<br />

Act 2005 in Scotland.<br />

Regulated entertainment includes:<br />

› a performance of a play<br />

› an exhibition of a film<br />

› an indoor sporting event<br />

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› boxing or wrestling entertainment<br />

› a performance of live music<br />

› any playing of recorded music<br />

› a performance of dance<br />

› entertainment of a similar description to a<br />

performance of live music, any playing of<br />

recorded music or a performance of dance.<br />

Chances are that an event on your property<br />

will include some of the above activities<br />

and will probably need a licence. For events<br />

that have less than 500 people attending,<br />

the organiser can apply for a TENs licence<br />

(Temporary Event Notice), but for any event<br />

that may have more than that the organisers<br />

need a premises licence.<br />

A premises licence can be applied for<br />

on an event-by-event basis by the event<br />

organisers. This could be you or it may be the<br />

organisation hiring the property from you.<br />

A premises licence is: “a permanent licence,<br />

granted in respect of a specific location,<br />

which authorises the licence-holder to carry<br />

on licensable activities. Once a licence is<br />

granted, unless a limited duration is specified<br />

in the application, a premises licence will be<br />

valid for the life of the business, or until it is<br />

surrendered or revoked”.<br />

An attractive possibility is holding a<br />

permanent premises licence on your<br />

property, which means it is licensed all<br />

the time and not just for specific dates for<br />

specific events. Think of pubs. They hold<br />

a permanent premises licence, not just for<br />

certain days of the year. This can be very, very<br />

attractive to event organisers who want to<br />

hold an event but don’t want to go through<br />

the entire licence application process.<br />

If you hold the licence, whether it is for<br />

‘limited duration’ or it is on a permanent<br />

basis, you have the ultimate responsibility<br />

for upholding the conditions of this licence<br />

regarding safety, otherwise known as the<br />

‘licence objectives.’<br />

FOUR THINGS YOU<br />

MUST ENSURE<br />

To acquire a licence from the local authority,<br />

the potential event organiser will be asked<br />

to fill in an application. This might be you<br />

or it may be an event organiser holding<br />

a licensable event on your property. The<br />

application is reviewed by the council’s<br />

licensing department, environmental health<br />

team, emergency planning team, the “blue<br />

light” services (police, fire, ambulance) and<br />

others.<br />

Part of the application will ask the<br />

organiser how they will meet four licensing<br />

objectives as defined within the Licensing<br />

Act 2003: Prevention of Crime & Disorder,<br />

Public Safety, Prevention of Public Nuisance,<br />

Protection of Children from Harm.<br />

Here are some suggestions on meeting<br />

each of these four objectives.<br />

1. PREVENTION OF CRIME AND DISORDER<br />

How will the event organisers:<br />

› monitor guests or attendees for disorderly<br />

behaviour or criminal conduct?<br />

› ensure that there are no weapons or illegal<br />

substances or items at the event?<br />

› ensure that only invited or ticketed persons<br />

enter the event?<br />

Possible things the organiser can do<br />

to maintain this objective:<br />

› advertise “terms and conditions” of entry to<br />

the event<br />

› secure the perimeter of the event: fencing,<br />

personnel, signs or in some cases CCTV<br />

cameras<br />

› have specific personnel whose job it is to<br />

watch for and act upon crime or disorderly<br />

behaviour. In other words, security<br />

personnel.<br />

A note about professional security<br />

guards: security personnel need to have<br />

something called an SIA badge to indicate<br />

they are registered with the Security Industry<br />

Association and have had proper training.<br />

And if you don’t want a big ‘bouncer’ kind of<br />

security guy at your event, please be aware<br />

that SIA badged people can be men, women,<br />

old, young, dressed in suits or in outdoor wear.<br />

It’s up to the event organiser on the type of<br />

security they hire.<br />

2. PUBLIC SAFETY<br />

How will the event organisers:<br />

› prevent people from being harmed or<br />

injured by any item or activity within the<br />

event area?<br />

› keep people safe in the event of an<br />

emergency such as a fire, collapsed building<br />

or severe storm?<br />

› make sure that people who may become ill<br />

or injured receive quick effective treatment?<br />

Possible things the organiser can do to<br />

maintain this objective:<br />

› create a risk assessment for the event<br />

identifying elements that may lead to injury,<br />

illness or damage, and list how they will<br />

reduce those risks<br />

› have an Emergency Evacuation and Incident<br />

Plan in place<br />

› have adequately trained medical personnel<br />

on hand to treat any immediate illnesses or<br />

injuries.<br />

The local fire and rescue service will want<br />

to see what fire prevention methods will be in<br />

place and how the event will assess fire risk,<br />

prevent overcrowding in tents and marquees,<br />

and evacuate people during an emergency.<br />

Event organisers may wish to hire the support<br />

of an event safety advisor or event fire service<br />

to help with some of the planning.<br />

3. PREVENTION OF PUBLIC NUISANCE<br />

How will the event organisers:<br />

› ensure minimal impact on neighbours and<br />

other public?<br />

› prevent noise and sounds from keeping<br />

people awake during unsocial hours or for a<br />

very long period?<br />

› make sure that roads and highways nearby<br />

aren’t jammed or blocked so that others can<br />

go about their business?<br />

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EVENTS<br />

Possible things the organiser can do to<br />

maintain this objective:<br />

› inform the local community of the event<br />

and be open to questions and concerns<br />

› for music events, have an ‘acoustic survey’<br />

done of the event area to assess the levels<br />

of acceptable projected sounds<br />

› have a traffic management plan and<br />

personnel who will ensure that event traffic<br />

is quickly off the public roads and safely<br />

parked.<br />

The larger the number of people attending<br />

the event, the more that the Highways<br />

Department and police will want to know<br />

how there will be prevention of traffic build<br />

up, both when people arrive for the event and<br />

when they leave.<br />

4. PROTECTION OF CHILDREN FROM HARM<br />

How will the event organisers:<br />

NOT MY EVENT, NOT MY PROBLEM<br />

But what if you don’t want to run your<br />

own event or hold a licence? What if you<br />

want to hire out your property to others<br />

and let someone else take on the licence<br />

and responsibility of the ‘Four Licensing<br />

Objectives’? How then are you still<br />

responsible for a safe event?<br />

Other than the moral duty of wanting to<br />

see that everyone is safe and sound while<br />

on your property, don’t forget, it is your<br />

name and reputation associated with that<br />

land. If you want to continue to use your<br />

property for events, you have a vested<br />

interest in making sure any organisers<br />

coming to your site are practising safety as<br />

this will reflect on you.<br />

Don’t forget, these are your neighbours<br />

and your council. Event organisers can<br />

leave once the event is over but you live<br />

here. A poorly organised or unsafe event<br />

that has a negative impact on neighbours<br />

or the council will make future events on<br />

your property difficult.<br />

You have a right to question anyone<br />

wanting to hire your land about how they<br />

plan to meet the four licensing objectives.<br />

Ask to see their safety plans and risk<br />

assessments. Ask how they plan to<br />

manage traffic and control noise – things<br />

› make sure children separated from their<br />

parent are kept safe – or a child who goes<br />

missing is found?<br />

› ensure that alcohol is not sold or<br />

consumed by those under the age of 18?<br />

› make sure anyone who is working<br />

specifically with children is vetted as safe to<br />

do so<br />

› ensure children are not exposed to any<br />

movies, performances, acts or material<br />

that are of an adult nature.<br />

Possible things the organiser can do to<br />

maintain this objective:<br />

› have a strong child safety policy in place<br />

which details how found and missing<br />

children will be dealt with<br />

› make sure all bar personnel check IDs and<br />

security personnel are available to back<br />

them up<br />

that impact on your neighbours. Talk to<br />

the council’s Licensing Department, ask if<br />

they have concerns about the event. Often<br />

councils may request meeting with you<br />

even if you are not the licence holder.<br />

No one knows your land the way that<br />

you do. Offer advice and support to<br />

organisers. Let them know about things<br />

on the property such as the presence of<br />

overhead power lines or underground<br />

cables that may be damaged if marquee<br />

pegs are driven into the ground. They will<br />

also need to know about water supply<br />

and ground conditions – is there good<br />

drainage, are there trackways to follow?<br />

Don’t forget to mention if there are any<br />

public right of way paths or protected<br />

areas of Specific Scientific Interest (SSI).<br />

Finally, think about what support can you<br />

offer. Do you have tractors or plant that<br />

may be useful? Straw bales that can be<br />

used? All of these things can bring in extra<br />

revenue.<br />

Running an event can be a creative and<br />

interesting way to generate income from<br />

your property. With just a bit of research<br />

and planning on how to manage the event<br />

safely for everyone, you could see a wide<br />

world of outdoor events running right<br />

there on your doorstep.<br />

› monitor any adult-themed activities and<br />

ban those under-aged from attending<br />

› check the background and safety<br />

certificates of anyone who will be working<br />

with children on site.<br />

It is wise to make sure that anyone under<br />

the age of 18 is accompanied by a parent or<br />

otherwise responsible adult at the event.<br />

Otherwise, the licence holder becomes the<br />

‘responsible adult’ and should the child or<br />

youth become ill, injured, drunk or get into<br />

trouble, the police and social services will<br />

want to know why the licence holder did<br />

nothing to safeguard that child or youth.<br />

USEFUL LINKS<br />

www.hse.gov.uk/event-safety - the<br />

Health & Safety Executive website has<br />

loads on information. This is a good<br />

place to start.<br />

www.thepurpleguide.co.uk – the ‘how<br />

to’ bible for music events and a good<br />

practical guide for all events.<br />

www.londoneventstoolkit.co.uk – many<br />

district or county councils will have<br />

their own version of the London Events<br />

Toolkit. Though this one is aimed at<br />

London boroughs, much of the advice is<br />

very solid.<br />

www.noea.org.uk – the National<br />

Outdoor Event Association is a trade<br />

organisation for professionals who<br />

work in the outdoor events industry.<br />

A good source of current information<br />

and a members list of contractors in the<br />

events industry.<br />

www.ncass.org.uk – the Nationwide<br />

Caterers Association is a good place to<br />

source mobile or temporary food units<br />

and get helpful information on food<br />

safety.<br />

www.eventproductionshow.co.uk and<br />

www.showmans-directory.co.uk – two<br />

key industry-related trade shows where<br />

you can visit stalls and demonstrations<br />

on everything from stages, marquees<br />

and portable toilets to children’s<br />

entertainment, fun fairs and temporary<br />

bars. Free to attend.<br />

ABOUT THE AUTHOR<br />

Linda Krawecke, owner/manager of Tiger Tea, has been involved with events for 22 years. Her career started with the management<br />

of indoor conferences before moving to the world of outdoor events where she was predominantly involved with safety management<br />

including risk assessing, emergency planning and compliance with councils’ licensing terms.<br />

Linda has worked on events as diverse as music festivals, historic re-enactments, arts festivals, garden shows, fun fairs, mud runs and<br />

many others. She has assisted several councils and groups by offering training days and guidance documents for would-be event<br />

organisers. In helping clients look for locations to hold outdoor events she understands what others want from a site. She has survived<br />

muddy fields, scorching heat, pounding rain and blistered feet, but still loves to work outdoors. www.tigertea.net<br />

56 WWW.OPENAIRBUSINESS.COM


Humorous, educational<br />

live stage show about<br />

sheep and wool<br />

"Edu-tainment<br />

at it’s best"<br />

Nine breeds<br />

introduced onto<br />

their own stage.<br />

Don’t miss the<br />

Dancing Sheep!<br />

ALSO:<br />

CORPORATE ENTERTAINMENT<br />

Have a go at sheep shearing,<br />

sheep racing, or sheep dogs<br />

SHEEP RACING<br />

Sheep Racing over a furlong<br />

DOG & DUCK DISPLAY<br />

In the arena, showing the training<br />

of the working sheep dog, with<br />

plenty of audience participation<br />

t: 01328 829888 e: info@sheepshow.fsnet.co.uk<br />

www.thesheepshow.co.uk<br />

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EVENTS<br />

Entertainment<br />

Entertainment providers advise on how their<br />

offerings can help make your event a success<br />

Trevor Kaye, director<br />

Crowded House<br />

Entertainments<br />

07703 258595<br />

office@crowdedh.com<br />

Describe the importance of the<br />

entertainment you offer at public events<br />

We believe that entertainment can often<br />

be an overlooked element of an event.<br />

Choosing the wrong band or an unsuitable<br />

act can break an event, therefore, we aim to<br />

ensure that our clients’ needs are catered<br />

for, whether this be the requirement of a<br />

family friendly show, a small band, show<br />

or a full-sized orchestra. We work closely<br />

with our clients to ensure the act/acts<br />

on stage fit the perceived audience and,<br />

as a production company, we have more<br />

flexibility to adapt to a client’s wishes.<br />

For example, we are able to increase<br />

or decrease the size of the majority of<br />

our shows to suit any budget, or build<br />

something specifically bespoke. We have<br />

a team of professional musicians who are<br />

capable of writing or transposing music<br />

for any genre and choreographers to add<br />

dancers if required. In addition to main<br />

stage entertainment, we can also supply<br />

meet and greet and roaming artists; the<br />

more creative the better.<br />

We have found that entertainment for<br />

family audiences is generally the hardest,<br />

while themed or age specific audiences<br />

are, on the whole, more straightforward.<br />

Putting aside named artists and<br />

inexhaustible budgets, choosing the act(s)<br />

to draw an audience is ultimately a make<br />

or break decision for a successful event.<br />

Budgets are, even at the top end, getting<br />

tighter which is where using smaller<br />

companies with lower overheads can make<br />

a great deal of sense.<br />

How does your business model work?<br />

As a small company, financially, we tend<br />

to work on one of two ways. We offer<br />

the choice of a one-off buy out fee, or a<br />

reduced fee and a percentage of the box<br />

office/takings. When, supplying PA, lighting<br />

equipment, marquees, stages and crew<br />

like everyone else this is fee-based and<br />

dependent on requirements.<br />

What options do you offer for small,<br />

medium and large budgets?<br />

We work on various types of events,<br />

anything from the Outdoor Theatre at<br />

Hever Castle, acts for festivals to stage, PA,<br />

lighting and entertainment for independent<br />

private schools. We have supplied headline<br />

shows on main stages where the audiences<br />

are circa 4,000 and private events for an<br />

audience of 150. We endeavor to attend all<br />

our events when possible, which clients<br />

certainly appreciate. This gives us the<br />

ability to deal directly with any requests, for<br />

example recently we arranged for a band to<br />

play a song, not on the pre-arranged set list<br />

because the CEO suddenly wanted to hear<br />

it. This was one specific turning<br />

point in an evening impossible<br />

without professional playing<br />

musicians.<br />

How has your attraction<br />

impacted events you have<br />

attended?<br />

A personal touch and attention<br />

to detail, professional artists,<br />

and flexibility is the key to our<br />

success. We tend to let our<br />

clients speak for us and this<br />

quote pretty much says it all; “A<br />

big thank-you, in particular, for<br />

turning what could have been<br />

a disaster into a rip-roaring<br />

success”.<br />

Freddie Parker, partner<br />

Freddie’s Farm<br />

07890 418133<br />

www.freddiesfarm.co.uk<br />

Describe the importance of the<br />

entertainment you offer at public<br />

events<br />

Freddie’s Farm provides displays and<br />

entertainment across the country for<br />

shows, educational talks and corporate<br />

events. The Sheepdog Show is an<br />

opportunity for us to demonstrate the<br />

wonderful skills of working sheepdogs<br />

as the dogs are challenged to move<br />

ducks around an obstacle course. Full<br />

audience participation is encouraged<br />

and we always invite the children in to<br />

meet the dogs and ducks, as well as<br />

giving them a complimentary sticker<br />

for their help. In general, two shows<br />

(30 mins each) are performed each<br />

day, and this acts as a great draw for<br />

families as well as adults interested in<br />

country ways. As an additional extra we<br />

can also provide a static stand offering<br />

another opportunity for children to ask<br />

questions and meet the animals. This<br />

invariably proves very popular as well<br />

as being educational with ducklings<br />

on display and other farming-related<br />

information available.<br />

How does your business model work?<br />

There is a daily rate for the Sheepdog<br />

Show, and we also offer our highly<br />

amusing Duck Racing for an additional<br />

fee. The Duck Derby runs three or four<br />

times a day (about 15-20 mins each<br />

time) with runner ducks competing<br />

for the Gold Duck Cup. Since the Duck<br />

Racing requires a static race track, this<br />

display can be used as a filler between<br />

arena acts to retain customer interest<br />

in the attractions as they setup and<br />

take down equipment. Tickets can be<br />

bought to bet on your favourite quacker,<br />

and the backers of the winning duck<br />

receive a small prize. We are also able to<br />

personalise the duck racing to suit the<br />

occasion, for example we held the ‘Race<br />

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EVENTS<br />

to the White House’ at a local show<br />

and have also had ducks dressed as<br />

the bride and groom for weddings.<br />

All proceeds from the betting go<br />

to charity, being split between the<br />

charity choice of Freddie’s Farm and<br />

the event organisers.<br />

How has your attraction impacted<br />

events you have attended?<br />

Our shows allow a structure and focal<br />

point at events and fairs for families to<br />

join together for a bit of easy fun and<br />

laughter as well as being educational<br />

and very different. At a number of<br />

events children will specifically seek<br />

us out each year to update us on<br />

their own experiences in farming<br />

and agriculture. We hope to inspire<br />

shepherds of the future as well as<br />

illustrate some of the lost aspects of<br />

countryside management.<br />

Bethyn Barrass,<br />

managing director<br />

Odin Events<br />

015242 63740<br />

www.odinevents.com<br />

Describe the importance of the<br />

entertainment you offer at public events<br />

Keeping the younger generation engaged<br />

is key at events, if there is something for<br />

children and teenagers to do then parents<br />

are happy. We have taken our activities to<br />

all sorts of events, ranging from the NFL<br />

on Regent Street with our mobile climbing<br />

wall, to looking after all of the event<br />

entertainment at Pedal Norfolk (Holkham<br />

Hall) during a cycling festival, whereby it<br />

is imperative to have something for the<br />

children to take part in while waiting for<br />

mum or dad to finish the cycling. Good<br />

event entertainment, marketed correctly, is<br />

a huge draw to an event.<br />

How does your business model work?<br />

If you were to hire Odin Events to look after<br />

your event entertainment, there would be<br />

a one-off hire fee. Any monies taken on the<br />

day are returned to the event organiser.<br />

What options do you offer for small,<br />

medium and large budgets?<br />

We can offer everything from a one-off<br />

activity to entertain a small number of<br />

guests, to a complete entertainment set<br />

up to include mobile climbing walls, trailer<br />

caves, Segways, giant human hamster balls<br />

and more.<br />

How has your attraction impacted an<br />

event you have attended?<br />

For the past four years, Odin Events has<br />

been providing children’s activities to the<br />

Bolesworth International Showjumping<br />

event. The activities are used as part of a<br />

‘family zone’. The publicity for the event<br />

always includes the children’s activities,<br />

ensuring that it attracts families rather<br />

than just equestrian enthused individuals.<br />

In 2015, we also provided our mobile<br />

climbing wall for the ‘Gladiator Challenge’<br />

at Bolesworth, which saw six of the original<br />

‘Gladiators’ (Jet, Hunter, Saracen, Lightning,<br />

Wolf and Scorpio) go head to head with the<br />

showjumpers in a serious of games inspired<br />

by the original TV series.<br />

Richard Savory,<br />

owner and presenter<br />

The Sheep Show<br />

www.thesheepshow.co.uk<br />

Describe the importance of the<br />

entertainment you offer at public<br />

events<br />

The Sheep Show is a live stage show<br />

about sheep, shearing and wool, and is<br />

‘edutainment’ at its best. It is suitable for<br />

all the family, and its clever design makes<br />

it action-packed for the kids, while a<br />

humorous script makes it entertaining for<br />

adults as well.<br />

It is set on its own 40-foot stage trailer<br />

and brings everything with it. All that<br />

is required is an area of reasonably flat<br />

ground and an enthusiastic crowd!<br />

How does your business model work?<br />

The Sheep Show charges a one-off fee<br />

including transport, and can deliver up to<br />

four 30 minute shows per day. Currently,<br />

it appears all over the country at over 130<br />

different events from agricultural shows,<br />

rallies and family fun days, to food events,<br />

village fetes and festivals. The Sheep<br />

Show is suitable for large and small events<br />

and is very visible.<br />

What options do you offer for small,<br />

medium and large budgets?<br />

The Sheep Road Show is a smaller version<br />

with just four sheep breeds, but it includes<br />

sheep shearing and is suitable for smaller<br />

audiences. The Sheep Show has been a<br />

great draw for a large number events and<br />

its popularity means it has a 75 per cent<br />

return visit portfolio. It is the easiest way<br />

of having the countryside come to town,<br />

giving a fantastic display while educating<br />

the general public at the same time.<br />

How has your attraction impacted an<br />

event you have attended?<br />

Lee Valley, near London, has been using<br />

The Sheep Show for its two schools days<br />

prior to a countryside weekend to educate<br />

over 2,000 six to 11 year olds. A lot of these<br />

children have never seen a real sheep and<br />

certainly not seen a sheep shorn before.<br />

The Countryside Weekend itself invites<br />

the general public to learn about the<br />

countryside and The Sheep Show is a great<br />

favourite with visitors.<br />

WWW.OPENAIRBUSINESS.COM 59


EVENTS<br />

Shelley Eckford, partner<br />

Tropical Roadshow<br />

07517 881396<br />

www.tropicalroadshow.co.uk<br />

Describe the importance of the<br />

entertainment you offer at public events<br />

As a new business, in the last 12 months,<br />

Tropical Roadshow has attended a wide<br />

range of events, from large country fairs<br />

and comic conventions, to charity events<br />

and corporate morale days. At every<br />

event we have drawn a crowd; people<br />

are genuinely interested in what we have<br />

to offer. It’s not every day you see a 14ft<br />

python, a tarantula as big as your hand,<br />

or a tawny owl up close and personal.<br />

The most frequent piece of feedback we<br />

receive is how well our service works<br />

in ‘bringing the family together’. Even<br />

events where you would not expect to<br />

see something like ourselves, such as<br />

food festivals, have enquired about our<br />

services in order to ensure their more adult<br />

themed event has a child friendly element,<br />

thus keeping all members of the family<br />

entertained! Children especially enjoy the<br />

experience of learning about the different<br />

creatures we bring, as well as having the<br />

opportunity to get physically ‘hands on’<br />

with animals they would ordinarily never<br />

have access to. An important note to add is<br />

that we do not perform at set times, we are<br />

fully interactive with the public throughout<br />

the entire show day/session.<br />

How does your business model work?<br />

The business model works on a hire fee<br />

basis. Standard hire includes the use of<br />

our purpose-built exhibition trailer, fully<br />

trained animal handlers, as well as a<br />

wide range of exotic animals (mileage fee<br />

calculated in addition to ‘trailer hire’ cost).<br />

What options do you offer for small,<br />

medium and large budgets?<br />

We recognise the need for flexibility, from<br />

both a price perspective and with regards<br />

to what we can offer. We can tailor our<br />

packages to suit all budgets and event<br />

sizes, both indoors and outdoors. Although<br />

our exhibition trailer is the most popular<br />

option, especially for outdoor events, we<br />

are also geared up to provide professional<br />

table top type set-ups. This option<br />

utilises fun backdrops, camouflage table<br />

coverings, and animals presented in their<br />

own mini-display environments.<br />

How has your attraction impacted an<br />

event you have attended?<br />

In August 2016, Tropical Roadshow<br />

attended the Denbigh and Flint Show, a<br />

large local country event suitable for the<br />

whole family. As previously mentioned,<br />

people are attracted to the uniqueness<br />

of our business. The public is used to<br />

domesticated animals and livestock,<br />

whereas most individuals have never<br />

experienced the types of animals we work<br />

with. Due to this, we were certainly able<br />

to draw a crowd, what with people mainly<br />

associating Denbigh and Flint as a purely<br />

agricultural show. Adults and children<br />

alike commented on how fantastic it was<br />

to interact and learn about less commonly<br />

known species of animal. As a result of the<br />

impact we had on the entire show, we were<br />

hugely fortunate to win 1st prize for the<br />

best trade stand in attendance.<br />

John Lowery, operations<br />

director<br />

Hire A Funfair<br />

01759 371844<br />

www.hireafunfair.com<br />

Describe the importance of the<br />

entertainment you offer at public events<br />

A concern for organisers of events is how<br />

to keep everyone entertained. One way of<br />

doing this can be funfair attractions; either<br />

by hiring them in, so all guests ride for free,<br />

or charging an operator a fee to attend<br />

– they then charge the guests. If you are<br />

organising an event and looking for a ‘wow’<br />

factor then funfair rides and games could be<br />

the answer.<br />

How does your business model work?<br />

Our business model is built around making<br />

sure the client gets what they want within<br />

their budget, and that the attractions we<br />

supply are first class in presentation, and<br />

are safely operated and maintained.<br />

What options do you offer for small,<br />

medium and large budgets?<br />

Some small family events have children’s<br />

rides such as the Cups and Saucers whilst<br />

larger festivals go with much bigger and<br />

more thrilling rides such as roller coasters<br />

and giant wheels. Costs for hiring rides<br />

start from £300 to £15,000 for the larger<br />

rides. The most common for corporate and<br />

private events are Ferris Wheels, Dodgems,<br />

Carousels and Waltzers.<br />

How has your attraction impacted an<br />

event you have attended?<br />

We have been involved in events for the<br />

last 25 years around the UK. Our clients<br />

have included the National Railway<br />

Museum, Jaguar/Land Rover, the London<br />

Fashion Show, Virgin Atlantic, Sky TV, Virgin<br />

Media, Mars, Microsoft, Tesco, Sainsbury’s,<br />

and many more. We have also attended<br />

weddings, birthday parties and college<br />

balls so have experience dealing with all<br />

types of clients in all types of environments.<br />

The common thread is that our funfair<br />

attractions have been the focal point of all<br />

their events.<br />

60 WWW.OPENAIRBUSINESS.COM


EVENTS | PRODUCT FOCUS<br />

Entertainment<br />

Entertainment options to pull in the crowds<br />

BIG THINGS IN LITTLE TENTS<br />

Bigtopmania<br />

01409 211178<br />

www.bigtopmania.co.uk<br />

Celebrating 30 years of show<br />

business, festivals and events!<br />

Bigtopmania is a family run<br />

circus company based in<br />

the South West. We offer<br />

a wealth of expertise and<br />

tailor entertainments to your<br />

requirements, being fully<br />

committed to your event’s<br />

success. We stock and provide a<br />

unique range of entertainment,<br />

hands-on play and event<br />

equipment; typically supplying<br />

tented circus shows, entertainers,<br />

children’s play areas and colourful<br />

circus tents and marquees. We<br />

are known for creating immersive<br />

festival children’s areas and have<br />

long standing relationships with<br />

lots of the UK’s finest festivals<br />

and events.<br />

WE’LL BRING YOUR EVENT<br />

TO LIFE!<br />

Tropical Roadshow<br />

01323 769363<br />

www.tropicalroadshow.co.uk<br />

At Tropical Roadshow our aim<br />

is to entertain and educate.<br />

From public events and<br />

corporate days, to weddings<br />

and school visits, we can bring<br />

your event to life - literally!<br />

If you are looking for a truly<br />

unique experience, with<br />

individuals who share a<br />

genuine passion for a whole<br />

host of exciting creatures,<br />

then look no further. From<br />

owls, snakes, lizards and<br />

tarantulas, to tenrecs, toads<br />

and millipedes, we have it<br />

all. We are fully licensed, fully<br />

insured, and all members of<br />

staff are DBS checked for your<br />

peace of mind. No event is too<br />

big or small.<br />

HEXAGON RANGE:<br />

MOBILE AND<br />

TEMPORARY STAGES<br />

Star Events Ltd<br />

01234 772233<br />

www.stareventsltd.com<br />

Hexagon is a collection of<br />

the most popular options<br />

from Star Events’ range of<br />

over 150 different stages,<br />

seating and overlay<br />

structures. Delivery price,<br />

to anywhere in the UK,<br />

CALL: 0845 601 5427<br />

is already worked out,<br />

the drawings you need<br />

are available now, the<br />

H&S documentation is<br />

prepared (and externally<br />

accredited) and even<br />

the picking and loading<br />

lists are on our system,<br />

reducing the risk of delays<br />

on site due to missing<br />

parts. Get an immediate<br />

quote online today<br />

at stareventsltd.com/<br />

hexagonquotationform<br />

S1000 DUOSPAN<br />

Silver Stage<br />

01594 800700<br />

www.silver-stage.com<br />

The new addition to<br />

the SL range combines<br />

flawless efficiency of<br />

design with complete<br />

flexibility, comprising of<br />

two SaddleSpan structures.<br />

The S1000 DuoSpan has a<br />

sleek tubular frame for a<br />

clean finish with a tighter<br />

Event Hire Equipment<br />

opaque skin and a variety<br />

of arrangements, and the<br />

option of extended ends<br />

and base extensions, adding<br />

to the overall height and<br />

capacity of the venue.<br />

With plenty of space to<br />

accommodate a bar and<br />

performance area, the S1000<br />

DuoSpan is the professional<br />

choice for all events from<br />

concerts to product launches<br />

and company socials. Make<br />

your event stand out in style.<br />

Pre & Post Event Support<br />

Nationwide Coverage<br />

www.winnerevents.com<br />

WWW.OPENAIRBUSINESS.COM 61


ADVERTISING FEATURE<br />

Spot light<br />

A roundup of products for the outdoor hospitality industry<br />

ILLUMINATED TREES TO RENT<br />

OR BUY<br />

Twilight Trees<br />

01962 877644<br />

www.twilight-trees.com<br />

Twilight Trees is the go-to<br />

brand for specialist faux<br />

arboreal lighting and flora.<br />

Whether opting for its sparkling<br />

and vibrant LED trees or softer,<br />

yet show-stopping, ‘Trees in<br />

Bloom’; Twilight Trees promises<br />

to create a unique and<br />

unforgettable atmosphere that<br />

will leave guests talking about<br />

your venue and events for<br />

years to come. Its expert team<br />

will take care of all the finer<br />

details; delivering, installing<br />

and returning the trees for<br />

minimum hassle, leaving you<br />

free to run your event. Twilight<br />

Trees are available to buy or<br />

hire and are suitable for inside<br />

and outside use.<br />

‘TRY BEFORE YOU BUY’<br />

GLAMPING PODS<br />

One Night Stand<br />

020 3773 3101<br />

www.one-nightstand.co.uk<br />

The safest way in the market<br />

to get into glamping - One<br />

Night Stand’s unique ‘Try<br />

before you Buy’ scheme.<br />

We are offering you the<br />

opportunity to dip your toe<br />

into the glamping industry<br />

by trying our pods out. This<br />

gives you the flexibility to<br />

test your market and find<br />

out which pods will work for<br />

your business, if any. This<br />

offer is only available through<br />

ourselves and is currently<br />

a limited offer, available on a<br />

first come first serve basis. To<br />

start your ‘Try before you<br />

Buy’ lease, call Nick Feeney<br />

020 3773 3101.<br />

PORTABLE, PRESSURISED<br />

SHOWER SYSTEM<br />

RinseKit<br />

01404 890320<br />

www.rinsekit.co.uk<br />

RinseKit is a portable,<br />

pressurised shower<br />

system. With no pumping<br />

or batteries, it fills in<br />

20 seconds, storing the<br />

strength of a regular<br />

household tap to deliver a<br />

pressurised spray for two to<br />

three minutes. Fill the two<br />

gallon pressure chamber<br />

with hot or cold water,<br />

attach the spray nozzle to<br />

the hose with the quick<br />

coupler, and fire away using<br />

one of seven spray settings.<br />

This patented design has<br />

no moving parts and can<br />

be filled an infinite number<br />

of times. Simple, versatile<br />

and durable, the patented<br />

RinseKit is perfect for any<br />

clean up on the go.<br />

THE MOST THERMALLY<br />

EFFICIENT PODS<br />

Green Eco Living<br />

01257 453791<br />

www.greenecoliving.co.uk<br />

The new bigger range of<br />

glamping pods from Green<br />

Eco Living features en-suite<br />

facilities, lockable windows<br />

and doors, and the option of<br />

a small kitchenette. They are<br />

the most thermally efficient<br />

pods on the market and are<br />

designed to deal with even<br />

the most extreme weather.<br />

Clad with Smartside to resist<br />

decay, fungi and termites with<br />

a 20-year (limited) warranty,<br />

all pods are also fully fitted<br />

with electrics ready for<br />

connection. With custom sizes<br />

and layouts, pods are typically<br />

installed within 4-6 weeks.<br />

We fully manage the process<br />

from preparation of the site,<br />

planning, foundations and<br />

services.<br />

62 WWW.OPENAIRBUSINESS.COM


LEISURE AND PLAY BUS<br />

CONVERSIONS<br />

The Playbus Company<br />

07706 945529<br />

www.theplaybuscompany.co.uk<br />

With over 30 years’ experience in<br />

the leisure and play industry, we<br />

specialise in play conversions<br />

of retired buses, and also<br />

offer leisure and education<br />

conversions ideal for any<br />

outdoor event or activity. This<br />

enclosed play facility offers a<br />

perfect alternative to traditional<br />

bouncy castle hire and is an<br />

ideal all round outdoor activity/<br />

service. Converted buses are<br />

perfect for family fun days and<br />

fetes, weddings, parties, as<br />

an attraction for children at<br />

outdoor events and much more.<br />

If you are interested in your own<br />

playbus, we offer a ‘Try before<br />

you Buy’ concept where you can<br />

hire our demonstration vehicle.<br />

BESPOKE LUXURY TENTS<br />

Tentickle Tents<br />

07826 843099<br />

Facebook - TentickleUK<br />

www.tentickle-luxurytents.com<br />

Tentickle Stretch Tents is<br />

recognised internationally as one<br />

of the most innovative stretch<br />

tent manufacturers worldwide,<br />

constantly redefining the<br />

possibilities of Bedouin-style tents.<br />

We have developed a brand new<br />

and innovative tenting solution<br />

that is designed specifically for<br />

the luxury camping market. The<br />

result is a revolutionary fusion<br />

of technology and style – a<br />

bespoke product combining the<br />

cutting edge Tentickle Tentflex<br />

FR fabric with a fully enclosed<br />

floor and customisable side<br />

walls in a combination of rip stop<br />

mosquito netting and clear PVC.<br />

The durable stretch tent roof is<br />

100% waterproof, UV-resistant,<br />

fire-retardant and withstands wind<br />

up to 45 knots.<br />

MAGICAL STRUCTURES<br />

My Shire Houses<br />

07817 856999<br />

www.myshirehouses.co.uk<br />

Beautiful garden<br />

structures handcrafted in<br />

the Cotswolds, My Shire<br />

Houses has been building<br />

glamping pods and all<br />

types of other magical<br />

structures for the public<br />

and farming community for<br />

over five years. We have a<br />

wide range of designs for<br />

all of your needs, whether<br />

you’re looking to start a<br />

glamping business or simply<br />

purchase a unit for your<br />

own requirements. We offer<br />

a wide range of functions<br />

for our Shire Houses, with<br />

many people using them as a<br />

home office or putting them<br />

on a plot of land to rent out.<br />

Prices starting from £7,990.<br />

WI-FI ANYWHERE!<br />

noba Event Intelligence<br />

020 3440 4610<br />

www.noba.co.uk<br />

noba is one of the longest<br />

running event specific IT<br />

companies in the industry.<br />

Specialising in event Wi-Fi<br />

and internet anywhere, noba<br />

is the go-to connectivity<br />

company for brands, festivals,<br />

production companies and<br />

agencies. Working in the UK<br />

and globally, we have delivered<br />

internet and Wi-Fi services to<br />

virtually every conceivable<br />

location; from boats, trains,<br />

abandoned warehouses, fields,<br />

cathedrals, palaces and more<br />

conventional venues - we’ve yet<br />

to be defeated by a technology<br />

challenge! We can deliver<br />

services at very short notice,<br />

sometimes less than 24 hours!<br />

From one to over 1,000 users,<br />

get in touch today to discuss<br />

your requirements.<br />

WWW.OPENAIRBUSINESS.COM 63


CLASSIFIED DIRECTORY<br />

Classified Directory<br />

Providing luxury bell tents available<br />

for both hire & purchase<br />

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boutiquecamping.com Available for both hire & purchase.<br />

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T: 07971 869058<br />

Sewage Treatment Systems<br />

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and industrial applications<br />

08450 945 603 • info@theseptictankstore.co.uk<br />

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traditional tepees with a<br />

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screens & windows in 3,4,5 and 6m diameter<br />

tent hire in the north east<br />

www.northernstartepees.co.uk<br />

Your own private bathroom<br />

right next to your tent or caravan<br />

Tel. 0031 186 769 054 ❤ info@campplus.co.uk<br />

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InPartyTentsCo.<br />

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O7917 457 820 | inpartytentsco@aol.com<br />

STYLISH & UNIQUE MARQUEES<br />

FOR WEDDINGS & PARTIES<br />

64 WWW.OPENAIRBUSINESS.COM


A4 - Full Page Ad.indd 1 04/04/2016 17:17<br />

A4 - Full Page Ad.indd 1 04/04/2016 17:17<br />

CLASSIFIED DIRECTORY<br />

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Luxury Toilet Trailers, Event Loos,<br />

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TIMBER INTENT<br />

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WWW.OPENAIRBUSINESS.COM 65


PERIWINKLE<br />

NEW YEAR RESOLVE<br />

Periwinkle and friends look ahead to <strong>2017</strong> and contemplate<br />

a new tranche of entrepreneurial activity<br />

AMID THE STRAGGLY remnants of last year’s<br />

Christmas decorations, which the landlord of<br />

the Glamper’s Retreat could not be bothered<br />

to take down, Tubby, Chuffer and I blew the<br />

froth off a couple of ales and mused about<br />

what <strong>2017</strong> might have in store.<br />

Chuffer reported that a rural development<br />

grant he’d been waiting four years to arrive,<br />

had finally come through. He bought a<br />

round to celebrate. We had agreed that<br />

none of us could think of a resolution<br />

which was not doomed to fail before the<br />

end of <strong>February</strong>, when Chuffer announced<br />

that he’d use the grant to revive an earlier<br />

entrepreneurial project - the conversion of<br />

an old barn into an adult soft play area. “I’m<br />

thinking exotica,” Chuffer enthused. “Old<br />

Constantinople, the bazaars, the mystery,<br />

the intrigue. Work up a sweat on the bouncy<br />

castle then chill with a communal water<br />

pipe. We could use herbal tobacco. My<br />

target market will be people lying between<br />

the two packs a day crowd and committed<br />

vapers. I reckon they’ll thrill to the water pipe<br />

experience.<br />

“If I make enough money, I’ll be able to<br />

settle the insurance claims for the hot tub<br />

incident.” Chuffer explained that his insurers<br />

had cautioned him that another hot tub<br />

debacle might quadruple his premiums.<br />

Was this crackpot scheme number<br />

86 or 87? I couldn’t remember.<br />

Anyway, in the spirit of reconciliation,<br />

Tubby offered to help, and we all<br />

took up Chuffer’s invitation to try the<br />

water pipe later that day - he claimed<br />

he’d brought one back from a cruise trip<br />

to Turkey. We supped up and went our<br />

separate ways, agreeing to meet again<br />

around three.<br />

In the meantime, I had other things<br />

to think about. I had to find a caterers<br />

for Woodstock 2 for starters. Now that<br />

the year had turned it wouldn’t be long<br />

in coming around. Spurred on by Chuffer’s<br />

talk of the exotic, I wondered whether<br />

paella might fit the bill. Ms Meadows<br />

passed me on to an acquaintance of hers,<br />

a Spanish chef called Miguel. Miguel<br />

offered to fly to Andalusia to personally<br />

select the seafood ingredients, at my<br />

expense. A fag packet calculation<br />

showed that I’d need to charge £200<br />

a portion for the paella and I dumped<br />

both the idea and Miguel without<br />

ceremony.<br />

Tubby, who featured a number of low-lifes<br />

in his circle of friends, suggested an outfit<br />

called the Gallagher Brothers for the paella<br />

— ‘Low class food at high class prices!’<br />

‘Not the other way around?’ I asked when<br />

I talked to the Gallaghers on the phone.<br />

‘No, the elder Gallagher said sniffily, it’s<br />

our business model.’<br />

‘Ingredients?’ I enquired.<br />

‘Depends what falls off the back of a lorry<br />

that week. German sausage, pasta, salmon,<br />

corn flakes.’ I was getting nowhere and Ms<br />

Meadows had of late become as elusive<br />

as the Snow Leopard. Would Woodstock 2<br />

actually happen?<br />

* * *<br />

Chuffer told us that his trip to Turkey<br />

involved daily promenades. At various spots<br />

along the seafront Chuffer found groups of<br />

old men sucking on their water pipes. By<br />

Tuesday of his first week, he plucked up the<br />

courage to join one of these groups and was<br />

soon puffing away like the smokestack of the<br />

Lusitania.<br />

Bedazzled by what he saw as the sheer<br />

sophistication of the device, on the way<br />

home Chuffer bought a water pipe he<br />

spotted in a souvenir shop window at his<br />

“SOMETHING WAS<br />

WRONG. IT WAS<br />

CLEAR (TO ME<br />

AT LEAST) THAT<br />

THIS WATER PIPE<br />

WAS TO ALL<br />

INTENTS AND<br />

PURPOSE,<br />

A TOY”<br />

embarkation point. Chuffer, Tubby and I<br />

now sat around this contraption in one of<br />

Chuffer’s reception rooms.<br />

Something was wrong. It was clear (to<br />

me at least) that this water pipe was to all<br />

intents and purpose, a toy: There appeared<br />

to be no receptacle for water through<br />

which hot smoke could pass and cool. A<br />

sticker could have been stuck to the side,<br />

proclaiming, in Turkish, English, French and<br />

German: ‘THIS IS A TOY’.<br />

‘That’s a toy,’ Fatty said, somewhat<br />

superfluously.<br />

Chuffer would hear none of it. ‘This is<br />

the real McCoy,’ he said. He set to packing<br />

200 grams of rolling tobacco into the bowl<br />

designed for this purpose. He stuck the<br />

flimsy pipe into his mouth, lit the tobacco<br />

and simultaneously forced his lungs to their<br />

elastic extremity, producing enough suction<br />

to pull the wool off a sheep.<br />

The searing smoke turned Chuffer’s<br />

bronchioles to broccoli. Straightaway he was<br />

panting like an octogenarian rickshaw driver<br />

trying to overtake a Toyota Prius on the<br />

Okayama freeway on the promise of a 50,000<br />

yen tip.<br />

His hands tried to grab random chunks of<br />

space in front of him. He looked as if he was<br />

milking an imaginary goat in slow motion.<br />

There were dark satanic mills that belched<br />

less smoke than Chuffer did at that moment.<br />

I half expected plumes as black as Casey<br />

Jones’ boiler suit to erupt from his mouth.<br />

Were these the first stages of spontaneous<br />

combustion I wondered? Would Chuffer<br />

be consumed by fire, reducing his eventful<br />

life to a Tupperware container of soot? He<br />

staggered about the tent, desperately trying<br />

to hoover up cool air. If the scorching of his<br />

lungs didn’t kill him, I thought, then surely<br />

the impact of that amount of nicotine —<br />

enough to kill a shark — would end his days.<br />

In short, this was not a good start to the<br />

year. January, and already the outlook was<br />

bleak. No resolutions, looming insurance<br />

claims, indecision over the caterers for<br />

Woodstock 2, not to mention the highly<br />

speculative idea of bouncy play<br />

equipment for adults. It might<br />

shortly be time to countenance<br />

sucking up to Twistleton-Penge<br />

should everything start to go<br />

pear-shaped.<br />

66 WWW.OPENAIRBUSINESS.COM


C R E A T I N G<br />

SPACES OF WONDER<br />

UK MANUFACTURER OF GIANT EVENT TIPIS<br />

0800 1930052<br />

tellmemore@katatipis.co.uk<br />

www.katatipis.co.uk

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