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Issue 58

The UK's outdoor hospitality business magazine for function venues, glamping, festivals and outdoor events

The UK's outdoor hospitality business magazine for function venues, glamping, festivals and outdoor events

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ISSUE <strong>58</strong> | 2023 | www.openairbusiness.com<br />

BUSINESS<br />

PODS, HUTS<br />

& LODGES<br />

FUNCTION VENUES<br />

› Tipi Erection<br />

› Venue Audits<br />

GLAMPSITES<br />

› Confessions<br />

› Google Ads<br />

EVENTS<br />

› Power of Light<br />

› Ground Protection<br />

CASE STUDIES:<br />

SHEEPY MEADOWS • COASTAL CABINS • NATIONAL PLOUGHING CHAMPIONSHIPS


Take advantage of the growth in staycations and construct a luxury log holiday home.<br />

Spacious, warm, welcoming and beautiful, a genuine log holiday home will generate year round income.<br />

You’ll be able to provide holidays that your customers will remember, and book again and again.<br />

0845 299 6337 / INFO@SCANDINAVIANHOMES.COM<br />

WWW.SCANDINAVIANHOMES.COM/SELF-BUILD-HOLIDAY-HOMES


ISSUE <strong>58</strong> | 2023 | www.openairbusiness.com<br />

WELCOME<br />

How is your summer season shaping up? I sincerely hope that<br />

your glampsites are booked up, venues busy and event ticket<br />

sales going strong as we head into our prime time. While<br />

everyone keeps fingers crossed for sensible weather many<br />

outdoor hospitality providers understand that a fall back plan<br />

is more than necessary.<br />

Investing in communal infrastructure – such as a stretch<br />

tent, tipi or cabin – is a great idea. Not only do these<br />

structures offer functionality and flexibility but can go a great<br />

way to providing a central focal point. A dry covered space can also offer you routes<br />

into other business off-shoots – a cafe, venue space, off-season storage area or even<br />

all year round use. It was my interest in the ins and outs of such an addition that led<br />

to our feature on event tipis. See pages 24-26 on what exactly it takes to put up, look<br />

after and store one.<br />

More and more glampsites in particular are looking to ‘kickable’ structures in terms<br />

of their accommodation choices. We have seen a huge number of cabin and lodge<br />

providers enter the market in the last 12 months, many advertising in this issue. Turn<br />

to the mini case studies in our annual pods, huts and lodges feature on pages 45-48<br />

for some in depth info. We’ve also started an ‘Introducing’ feature in this issue where<br />

we welcome new suppliers to our fold – check out their offerings on pages 10-11 and<br />

watch out for more new faces throughout the year.<br />

For the event organisers out there I am very happy to share with you the joy of<br />

light. Although totally the wrong time of year to be thinking about illuminated trails,<br />

creative producer Liz Pugh goes beyond winter spectaculars to help us understand<br />

the power of light and fire in creating deep sensory experiences at events.<br />

PUBLISHERS<br />

Steve Rix - steve@openairbusiness.com<br />

Tally Rix - tally@openairbusiness.com<br />

EDITOR<br />

Tally Rix - tally@openairbusiness.com<br />

ADVERTISING SALES<br />

Marney Whyte - 01892 677743<br />

marney@openairbusiness.com<br />

David Hobden - 01892 677741<br />

david@openairbusiness.com<br />

ADMINISTRATOR<br />

Kirsty Farrow – 01892 677740<br />

kirsty@openairbusiness.com<br />

DESIGN<br />

James English -<br />

www.jamesenglishdesign.co.uk<br />

PUBLISHED BY<br />

Coffee Shop Media Ltd<br />

www.coffeeshopmedia.com<br />

Milroy House, Sayers Lane,<br />

Tenterden, TN30 6BW<br />

01<strong>58</strong>0 848555<br />

Tally Rix<br />

Editor / Publisher<br />

RECEIVE 9 ISSUES FOR £20<br />

To start a paid subscription, please visit<br />

www.openairbusiness.com/subscribe<br />

Contents ISSUE <strong>58</strong> – 2023<br />

UP FRONT<br />

4 News<br />

7 Product News<br />

10 Introducing… new<br />

faces to get to know<br />

12 Entrepreneur’s<br />

Chat – Lisa Vickery<br />

and Nick Daley of<br />

Macdonald’s Farm<br />

FUNCTION VENUES<br />

17 Sheepy Meadows<br />

– a tipi venue with a<br />

boho vibe<br />

22 Venue Audits – does<br />

your venue need an<br />

MOT?<br />

25 Tipi Build – building<br />

and breaking tipi<br />

structures<br />

28 Marquees &<br />

Structures –<br />

products in action<br />

GLAMPSITES<br />

33 Coastal Cabins<br />

– Atlantic views<br />

from the Hartland<br />

Peninsula<br />

38 Google Ads – another<br />

tool in your direct<br />

bookings arsenal<br />

41 Laugh, Cry, Smile<br />

– confessions of a<br />

glampsite owner<br />

45 Pods, Huts and<br />

Lodges – products in<br />

action<br />

EVENTS<br />

51 British National<br />

Ploughing<br />

Championships – 72<br />

years of an historic<br />

farming event<br />

56 Roundup – AFO<br />

general secretary<br />

on the industry this<br />

summer<br />

<strong>58</strong> Let There be<br />

Light – the trends<br />

around light, fire and<br />

fireworks<br />

60 Flooring – products<br />

in action<br />

62 Spotlight<br />

64 Classifieds<br />

65 Behind the Scenes…<br />

Clare Macleod,<br />

Deckerdence<br />

Find more expert advice online:<br />

www.openairbusiness.com<br />

SUBSCRIBE<br />

ONLINE<br />

PODS, HUTS<br />

& LODGES<br />

FUNCTION VENUES GLAMPSITES<br />

EVENTS<br />

› Tipi Erection<br />

› Confessions<br />

› Power of Light<br />

› Venue Audits<br />

› Google Ads<br />

› Ground Protection<br />

CASE STUDIES:<br />

SHEEPY MEADOWS • COASTAL CABINS • NATIONAL PLOUGHING CHAMPIONSHIPS<br />

COVER PHOTO<br />

Logspan – manufacturers of high quality, unique glamping<br />

accommodation. Image shows the Finman Retreat at Seal<br />

Point Cabin. Logspan, 01389 734572, info@logspan.com,<br />

www.logspan com<br />

BUSINESS<br />

WWW.OPENAIRBUSINESS.COM 3


Chester Zoo’s<br />

New Luxury<br />

Venue<br />

FERGUS PERDIE ARCHITECTS / STERLING PLANNING PORTAL<br />

Woodland Cabins<br />

for Murrays’ Hotel<br />

KIM MURRAY and tennis star husband Andy<br />

have submitted plans for nine woodland cabins<br />

to be constructed at their hotel in Dunblane.<br />

The couple bought Cromlix for £1.8m in 2013<br />

and are working with Fergus Purdie Architects<br />

to create water-based, treetop and circular<br />

woodland cabins.<br />

It is hoped that some of the cabins will be<br />

complete by late summer subject to planning,<br />

which also includes the development of a<br />

second standalone restaurant building.<br />

Speaking to Boutique Hotelier, the couple,<br />

who took over the management of the<br />

hotel from Inverlochy Castle Management<br />

International in December 2022, said they<br />

are hoping to expand on the huge potential<br />

of Cromlix with a ‘big masterplan with lots of<br />

stages’.<br />

“It is something we have thought about<br />

(external investment),” says Kim, “but at the end<br />

of the day we want to have complete ownership<br />

over it and want it to be truly reflective of us.”<br />

A NEW luxury wedding venue has<br />

opened at Chester Zoo in a former<br />

stable block which was once home to<br />

lions, bears and chimpanzees. Known<br />

now as The Square, the venue hosts<br />

380 people and can be booked for<br />

meetings and events. The zoo, which<br />

has 27,000 animals, also hopes it will<br />

be used for important global summits<br />

on wildlife conservation.<br />

Many of the patterns and textures<br />

used throughout The Square draw<br />

inspiration from endangered species<br />

the zoo is working to protect.<br />

Zoo conservationists say income<br />

generated by every occasion held<br />

at The Square will contribute to<br />

its charitable efforts to prevent<br />

extinction.<br />

Jamie Christon, CEO at Chester<br />

Zoo, said: “There’s nothing else<br />

quite like this stunning new venue<br />

anywhere in the UK. It’s an incredible<br />

building that’s stood at the heart of<br />

the zoo for approaching a century<br />

and, through careful restoration, it’s<br />

now been brought to life.<br />

“It’s a one-of-a-kind space which<br />

not only embodies the zoo’s rich<br />

history and character, but offers<br />

modern luxuries and comforts. And<br />

what’s more, who wouldn’t want to<br />

get married or have a company away<br />

day surrounded by 27,000 animals?<br />

“Most importantly, each and<br />

every occasion that takes place<br />

at The Square will contribute to<br />

our charitable mission to prevent<br />

extinction, helping us to secure a<br />

brighter future for wildlife worldwide.<br />

That’s what makes our new venue<br />

incredibly special and we can’t wait<br />

to start welcoming people to it.”<br />

Bakery Equipment Recoveries Reach 13K<br />

MORE THAN 13,000 Omega bread baskets and dolly equipment belonging to Bakers<br />

Basco were recovered from festivals and outdoor events during 2022, following the<br />

success of a targeted awareness campaign highlighting the environmental impact of<br />

misplaced bakery equipment often left behind at festivals and outdoor events.<br />

Bakers Basco was set up in 2006 by five of the UK’s leading plant bakers including<br />

Allied Bakeries, Fine Lady Bakeries, Frank Roberts & Sons, Hovis and Warburtons –<br />

representing more than 55% of the bakery market in the UK – to buy, manage and police<br />

the use of a standard basket for the delivery of bread to retailers and wholesalers. The<br />

company currently manages an equipment pool of approximately five million sturdy,<br />

reusable Omega Baskets and 500,000 dollies, which are part of the circular economy.<br />

During the course of 2022, Bakers Basco’s national investigations team visited close<br />

to 100 locations across the UK, resulting in the successful recovery of 13,000+ pieces<br />

of equipment, which often ends up in landfill or used for purposes for which it was not<br />

designed. Key locations included Cheltenham, Chester, York and Rippon Racecourses<br />

and Glastonbury Festival, as well as outdoor events up and down the UK.<br />

4 WWW.OPENAIRBUSINESS.COM


Creamfields is the UK’s<br />

Most Instagrammable<br />

Festival<br />

ACCORDING TO new research, Creamfields is the<br />

most Instagrammable festival in the UK. Analysing the<br />

number of Instagram hashtags for the most popular UK<br />

festivals, researchers at Boohoo found that Creamfields<br />

had over 487,750 hashtags for #creamfields on<br />

Instagram. The festival is spread across two weekends<br />

in two different locations.<br />

Glastonbury festival takes second place, with the<br />

hashtag #glastonburyfestival used on over 181,410<br />

Instagram posts, and Boardmasters third place with<br />

117,948 posts. Other top rankers include Wireless<br />

Festival, Isle of Wight Festival, BST Hyde Park,<br />

Wilderness Festival, Camp Bestival, Latitude Festival<br />

and Y Not Festival.<br />

Endure Fund Loan Secured for Venue Diversification<br />

A LOAN deal from Endure Fund has been<br />

agreed to support development of a new<br />

luxury wedding venue at a North Yorkshire<br />

farm. The loan will enable Heather and<br />

Tony Hugill of High Brockholme Farm to<br />

convert former stables into a high-end<br />

wedding venue for up to 150 guests. It<br />

has begun taking bookings and will be<br />

operational by March 2024.<br />

The three-barn development will take<br />

18 months to complete and includes an<br />

events barn housing the ceremony room, a<br />

six-bed detached house for up to 12 guests<br />

and four three-bedroom units, as well<br />

as a honeymoon suite that together will<br />

accommodate up to 26 guests. The new<br />

wedding and events business builds on<br />

weddings previously hosted at the farm in<br />

a marquee.<br />

Legal experts from Bevan Brittan advised<br />

Endure Fund on the property development<br />

loan. Lyndon Campbell, head of Bevan<br />

Brittan’s Leeds office, said: “Demand<br />

for luxury wedding venues in stunning<br />

locations like North Yorkshire remains<br />

high, particularly when they offer on-site<br />

accommodation. This looks set to be an<br />

excellent diversification opportunity.<br />

Endure Fund was set up in 2019<br />

to provide bridging and property<br />

development loans. The fund’s Gary<br />

Macnair said: “When Heather shared the<br />

business plan to develop a high-class<br />

wedding venue, it was evident they were<br />

creating a location that will be in high<br />

demand allowing couples to enjoy a<br />

picture-perfect wedding. Unfortunately,<br />

her attempts to secure funding through<br />

the traditional high street banks had been<br />

unsuccessful due to the business being<br />

seen as a start-up.<br />

“We took a more pragmatic view about<br />

the business being created and with<br />

Endure’s support the Hugills can look<br />

forward to their dream becoming a reality.”<br />

WWW.OPENAIRBUSINESS.COM 5


Luxury shepherd huts<br />

crafted by hand, fully bespoke<br />

to your requirements<br />

BESPOKE OPTIONS<br />

OAK OR TIN CLADDING INTERIOR DECOR COLOURS QUALITY MATERIALS KITCHEN CABINETS COLOUR QUARTZ WORKTOP STYLE FLOORING FINISH DOORS & WINDOWS COLOUR<br />

CALL TO DISCUSS YOUR IDEAS<br />

01531 821599<br />

regencyshepherdhuts.co.uk<br />

info@regencyshepherdhuts.co.uk<br />

5% off<br />

YOUR QUOTE WITH THIS FEATURE<br />

S2T GRASS<br />

REINFORCEMENT<br />

PERFO<br />

interlocking tiles - effective<br />

protection for soft ground<br />

Make your outdoors as comfy as your indoors<br />

LUXURIOUS 1-4 SLEEPER SHEPHERD<br />

HUTS & GLAMPING PODS<br />

Ideal for the reinforcement of<br />

parking areas, access tracks,<br />

pitches etc. at:<br />

- camping & glamping sites<br />

- open air event venues<br />

- country & leisure parks<br />

Tel. 01992 522797<br />

www.perfo.co.uk<br />

At Outdoorsy Living we create a<br />

superior outdoor experience.<br />

Explore our range of bespoke manufactured shepherd huts<br />

and glamping pods that make every day feel like a holiday.<br />

01622 844 238 • info@outdoorsy-living.co.uk<br />

www.outdoorsy-living.co.uk<br />

Find Us On Social Media<br />

Twitter instagra<br />

6 WWW.OPENAIRBUSINESS.COM


PRODUCT<br />

The Poppy<br />

URBAN BLOSSOM has launched the Poppy, a striking architectural design<br />

inspired by the curves of nature. The Poppy offers a luxury retreat for the<br />

discerning guest with stylish accommodation over two floors and a rooftop<br />

terrace for taking in the views or star gazing.<br />

Two layout options are available – a romantic suite for two, or space for up<br />

to four guests sharing. Both layouts come with a contemporary kitchen and<br />

wet room, plus optional upgrade packages to the interiors.<br />

The Poppy is built using modern methods of construction (MMC), with<br />

an emphasis on sustainability and delivering positive thermal UV values of<br />

just 0.19. This ensures year-round usability and low energy consumption<br />

for owners. Run on electricity, the Poppy can either be connected to<br />

standard services or go off-grid if required. The physical elements used for<br />

construction have a high content of natural or recycled materials to execute<br />

responsible design, and all parts are prepared off site to create quick builds.<br />

Designed to cradle the occupants with the elements of external curved<br />

wooden fins, and architectural glazing to maximise the views into the<br />

surrounding landscape, the Poppy is a distinctive feature for any setting. As<br />

demand continues to grow for experiential and exclusive stays, the Poppy<br />

offers a one-of-a-kind experience for guests.<br />

07973 672889, hello@urbanblossom.co.uk, www.urbanblossom.co.uk<br />

New Structures<br />

Inspired by<br />

Alpine Huts<br />

BESPOKE HIDEOUTS is excited to launch a new<br />

range of glamping pods which will be showcased for<br />

the first time at The Glamping Show in September.<br />

Inspired by a mountain hut discovered during a hike<br />

in the Alps, the pods will provide a luxurious and<br />

relaxing shelter for your guests.<br />

Coming in a range of standard sizes, you’ll still be<br />

able to put a bespoke touch to pods with choices of<br />

cladding and internal fittings. As standard, the pods<br />

come with sleeping accommodation for two to six<br />

people, a bathroom, kitchen and adequate living<br />

space just in case the British weather doesn’t behave.<br />

Options for each pod include on-grid/off-grid<br />

setup, various cladding options (internal and<br />

external), wood burners, indoor/outdoor kitchen<br />

upgrades and a trailer/wheeled chassis. Come<br />

and see a show model at the Glamping Show in<br />

September.<br />

The pods are all built on steel frames so that they<br />

can be delivered to your site and installed in a matter<br />

of hours. The smallest of the pods will be able to go<br />

on a road legal trailer so that you can easily move<br />

them around your site as needed.<br />

hello@bespokehideouts.com,<br />

www.bespokehideouts.com<br />

Handcrafted Shepherd Hut for Sale<br />

BUILT BY a local joiner this bespoke shepherds hut would be perfect for rental<br />

holiday let or extra accommodation in your garden. It is a cosy space with a wood<br />

burning stove/oven, double glazing and insulated walls. The hut is self-contained<br />

with its own shower room and WC. There is also a kitchenette and space for a<br />

small fridge.<br />

The double bed and small seating area has storage areas underneath. The hut<br />

was built to be off-grid however the wall lights and sockets can be connected to<br />

mains electricity if required. Unused and sold due to a change in circumstances.<br />

catblaw1@gmail.com / 07507 976516<br />

WWW.OPENAIRBUSINESS.COM 7


PRODUCT<br />

Hut for Sean<br />

the Sheep<br />

REGENCY SHEPHERD Huts were<br />

approached last year at the National<br />

Glamping Show by the owner of “Shaun<br />

The Sheep Land” in Höör, Sweden, to make<br />

a feature, double hut for a new section of<br />

the park.<br />

After months of planning, designing<br />

and costing, all was agreed and the<br />

Scandinavian outfit wanted the hut<br />

delivered by the end of April, giving the<br />

Regency team three months to complete<br />

the build before setting off across Europe.<br />

The remit given for the interior was<br />

bright and colourful. The double unit<br />

consisted of two separate huts which gave<br />

a total floor space of a colossal 48m2!<br />

After a few late nights and weekends,<br />

both directors, Drew Davis and Mark<br />

Rimmer, voyaged through six countries to<br />

Sweden in a van full of kit, following the<br />

hauliers who were tasked with transporting<br />

the XXL huts to their destiny. The logistics<br />

went to plan and the boys arrived after<br />

a 1,000 mile expedition at the beautiful<br />

national park to be greeted with a 30 tonne<br />

crane ready for action.<br />

The operation was very smooth and the<br />

owners were delighted with the finished<br />

product, so much so that future orders are<br />

already underway! ‘Shaun’s Wagon’ will<br />

subsequently be getting themed by a team<br />

from Aardman Animations in the coming<br />

weeks ready for the arrival of families in the<br />

summer season.<br />

01531 821599, info@<br />

regencyshepherdhuts.co.uk,<br />

www.regencyshepherdhuts.co.uk<br />

New Premises for Bond<br />

BOND FABRICATIONS is<br />

thrilled to announce a big<br />

move into new premises<br />

in the beautiful Cotswolds<br />

town of Nailsworth.<br />

The new building allows<br />

the British manufacturer<br />

to increase its production<br />

capacity and gives<br />

more space for design<br />

and development of its<br />

bespoke tents. All of its<br />

structures are designed<br />

and manufactured in house<br />

by a skilled production<br />

team. Proud to be a true<br />

British manufacturer, Bond<br />

does not import any of its<br />

products and is excited<br />

to be able to champion<br />

British design from its new<br />

premises.<br />

Bond often works with<br />

clients who require a<br />

Retro<br />

Range<br />

custom approach and<br />

the new premises offers<br />

more space to test and<br />

develop structures. There<br />

are now demo tents on site<br />

and a stunning glamping<br />

location in the heart of<br />

the Cotswolds is just a<br />

few minutes’ drive away<br />

where two of its huge fully<br />

furnished safari tents can<br />

be seen.<br />

Give Bond a call to book<br />

a visit so you can see where<br />

all the magic happens.<br />

01453 767171, enquiries@<br />

bondfabrications.co.uk,<br />

www.bondfabrications.co.u<br />

OUTDOORSY LIVING are proud<br />

to announce the addition of a<br />

new range of retro corrugated<br />

iron shepherd huts to its<br />

selection of shepherd huts. These<br />

bespoke huts are perfect for a<br />

wide range of unique holiday<br />

retreats, enabling year-round<br />

occupancy and the wow factor<br />

of being close to nature without<br />

losing any creature comforts.<br />

If you are planning elegant<br />

glamping site development,<br />

charming hideaways or delightful<br />

guest rooms, these shepherd huts<br />

will fit right in. In keeping with<br />

the traditional wooden shepherd<br />

hut style, Outdoorsy Living creates bespoke contemporary spaces with meticulous<br />

craftsmanship, patience and care.<br />

Layouts can be modified to your specifications, with hut sizes ranging from 16 to 20<br />

feet. You can choose between one or two double bedrooms that can also be configured as<br />

snugs. Additionally, huts can be twinned to create bigger entertaining spaces.<br />

The new corrugated iron clad shepherd huts will add variety to the current timber clad<br />

options, providing both stylish protection against the elements, with the fully insulated<br />

walls, floor and roof keeping guests cool in summer and warm in winter.<br />

01622 844238, info@outdoorsy-living.co.uk, www.outdoorsy-living.co.uk<br />

8 WWW.OPENAIRBUSINESS.COM


• Handcrafted shepherds hut<br />

• Solid oak axel<br />

• Solid wood frame clad with aluminium covered tin<br />

• Insulated walls and roof<br />

• Stable door<br />

• Built in double bed with storage<br />

• Small seating area with storage underneath<br />

• Kitchenette with wood burning stove/oven<br />

• Shower room with WC<br />

Contact: catblaw1@gmail.com / 07507 976516<br />

UNIQUE DESIGNS FOR UNIQUE EXPERIENCES<br />

Sustainable Bespoke Buildings<br />

Designed For Private Owners & Exclusive Retreats<br />

urbanblossom.co.uk<br />

hello@urbanblossom.co.uk


PEOPLE<br />

INTRODUCING…<br />

Some new faces to get to know!<br />

VENUES<br />

GLAMPING<br />

Cameron<br />

Gray<br />

Director, Atlas Domes<br />

07446 241486,<br />

info@atlasdomes.co.uk,<br />

www.atlasdomes.co.uk<br />

What does your company do?<br />

We design and manufacture bamboo<br />

geo-domes to hire UK wide and sell<br />

globally.<br />

How long have you been established?<br />

I have over a decade of dome building<br />

experience, but have been operating as<br />

Atlas Domes since 2016.<br />

What makes your company’s services<br />

special?<br />

We are the only bamboo geo-domes<br />

manufacturer in the UK.<br />

What is your hero product?<br />

Our bamboo domes. They are not only<br />

sustainable but are also light, strong and<br />

beautiful making them ideal for a wide<br />

variety of uses.<br />

A little bit about you<br />

If I am not in the workshop designing<br />

and creating various projects, I will be<br />

camping with my family and of course<br />

the dome dog Luna.<br />

Why should a customer get in touch?<br />

We are a family run business that makes<br />

bespoke bamboo geodomes for hire and<br />

sale<br />

Clare<br />

Macleod<br />

Wedding and events director,<br />

Deckerdence<br />

01675 463555,<br />

clare.macleod@deckerdence.com,<br />

www.deckerdence.com<br />

What does your company do?<br />

We are a unique mobile venue hosting<br />

weddings, parties and events.<br />

How long have you been<br />

established?<br />

10 years.<br />

What makes your company’s services<br />

special?<br />

We offer a truly unique, one-of-a-kind<br />

venue. Our vintage doubledeck bus<br />

with a traditional bar and cocktail<br />

lounge is the centrepiece inside our<br />

circular marquee.<br />

What is your hero product and why?<br />

With a truly unique venue available<br />

almost anywhere and at our own<br />

events festival field – almost anything<br />

and everything is possible!<br />

A little bit about you<br />

I love hosting events, but I love<br />

attending them too. I’m a huge sports<br />

fan, my favourite being F1; it’s a great<br />

mix of sport and putting on a show.<br />

Why should a customer get in touch?<br />

To a host a fabulous wedding, party<br />

or event in one of kind venue with the<br />

WOW factor creating a day and night no<br />

one will forget.<br />

Chris<br />

Lievesley<br />

Managing director, Nottingham<br />

Specialised Timber Buildings<br />

0115 947 3749, nstbltd@gmail.com,<br />

www.nstb.co.uk<br />

What does your company do?<br />

We manufacture bespoke cabins with<br />

the option of purchasing on a shell<br />

basis with internals completed by the<br />

purchaser offering large savings.<br />

How long have you been<br />

established?<br />

The company was established in 2007.<br />

What makes your company’s services<br />

special?<br />

We also offer a unique on-site<br />

construction which enables us to<br />

supply our cabins where the purchase<br />

of a fully finished cabin would not be<br />

possible.<br />

What is your hero product/service?<br />

Our versatility to manufacture cabins<br />

to suit individual requirements without<br />

any additional cost to the client.<br />

A little bit about you<br />

I’m a keen tennis player and enjoy<br />

music, with a preference to 70s &<br />

Motown.<br />

Why should a customer get in touch?<br />

We offer a no obligation quote along<br />

with a computer generated image of<br />

the cabin based on your individual<br />

requirements.<br />

10 WWW.OPENAIRBUSINESS.COM


PEOPLE<br />

GLAMPING<br />

EVENTS<br />

Charlie<br />

Bullock<br />

Founder, Bespoke Hideouts<br />

07703 387322, hello@bespokehideouts.com,<br />

www.bespokehideouts.com<br />

What does your company do?<br />

We are a small company focused on<br />

crafting beautiful and unique spaces<br />

How long have you been<br />

established?<br />

Two years.<br />

What makes your company’s services<br />

special?<br />

We pride ourselves on our creativity,<br />

outstanding craftsmanship and<br />

providing a tailored service from initial<br />

idea to project completion.<br />

What is your hero product?<br />

We take a personal approach to<br />

creating high quality bespoke cabins<br />

for many uses including on-grid/offgrid<br />

glamping, studios and kitchens.<br />

A little bit about you<br />

I can often be found by the campfire<br />

kitchen, hiking in the hills or building<br />

pieces of furniture.<br />

Why should a customer get in touch?<br />

Always bespoke and always<br />

handcrafted, we’re so proud of our<br />

creations that every project receives<br />

our trademark engraved plaque!<br />

Drew Davis<br />

and Mark<br />

Rimmer<br />

Co-directors, Regency Shepherd Huts<br />

07807 072080, info@regencyshepherdhuts.<br />

co.uk, www.regencyshepherdhuts.co.uk<br />

What does your company do?<br />

We make bespoke, premium shepherd<br />

huts.<br />

How long have you been<br />

established?<br />

Two years.<br />

What makes your company’s services<br />

special?<br />

The ability to custom build and<br />

be versatile. We can cater for any<br />

ideas thinkable and any size. Most<br />

importantly we provide a very high-end<br />

finish.<br />

What is your hero product?<br />

Shaun The Sheep’s double shepherd<br />

hut. It’s big, bright, colourful and a true<br />

one off!<br />

A little bit about you<br />

We both love anything woodwork<br />

related and being creative. Family time.<br />

All sports. Smoking meats. Travelling.<br />

Why should a customer get in touch?<br />

They will be looked after from design to<br />

the final installations and will receive<br />

a very high-end product to be proud of<br />

and to provide a high income.<br />

Robert Nisbet<br />

Managing director, Event<br />

Production Services<br />

01844 278446, robert@epsoxford.com,<br />

www.epsoxford.com<br />

What does your company do?<br />

EPS exists to solve technical challenges<br />

at events and event venues including<br />

sound, lighting, video, staging and<br />

power distribution, all as dry hire or<br />

crewed.<br />

How long have you been<br />

established?<br />

Eight years.<br />

What makes your company’s services<br />

special?<br />

We use our technical expertise,<br />

knowledge and experience to help<br />

organisations deliver outstanding<br />

events.<br />

What is your hero product?<br />

We specialise in high quality audio<br />

systems from conference to theatre to<br />

festival from our loudspeaker partner<br />

NEXO.<br />

A little bit about you<br />

I love bouldering, cycling and reading<br />

– especially books around personal<br />

development and entrepreneurship. I<br />

am also (slowly) refurbishing a small<br />

river boat and do a bit of DIY.<br />

Why should a customer get in touch?<br />

Our team’s diverse skillset and<br />

attention to detail ensures you receive<br />

outstanding service and support for<br />

your event or venue from concept to<br />

completion.<br />

WWW.OPENAIRBUSINESS.COM 11


Lisa Vickery<br />

and Nick Daley<br />

A move to Cornwall and an impulse buy – four years and two children<br />

later Lisa and Nick have just taken their first holiday!<br />

12 WWW.OPENAIRBUSINESS.COM


PEOPLE<br />

ormer BBC journalist Lisa Vickery and her partner Nick<br />

Daley, a property developer, had no experience of<br />

running a glampsite when they took on Macdonald’s<br />

Farm in 2019, but that didn’t put them off taking a<br />

leap into the unknown. “It’s funny because, having<br />

worked as a journalist at the BBC for 20 years, I’ve made<br />

documentaries about people like us!” says Lisa.<br />

“It was after I was made redundant and expecting our<br />

first child that we decided to make the move to Cornwall.<br />

We then found this campsite within a year of moving here. We had no<br />

intention of buying a business, but it seemed like a really good idea,<br />

and given that my job involved a lot of organisation, we thought it’d be<br />

quite a good match for me. Although to be honest, it was the alpacas<br />

that sealed the deal for us!”.<br />

The existing business had been running for around 20 years,<br />

primarily as a day attraction, and was very much in need of<br />

modernisation, as Nick explains: “The place hadn’t been updated for<br />

about 15 years, so we decided to focus on the accommodation. We<br />

refurbished the B&B rooms, created a glamping area, extended the<br />

camping pitches, and reduced the size of the day attraction, which<br />

meant we could reduce the day entry fee.”<br />

The couple originally did away with the attraction aspect of the<br />

business altogether but then realised there was still a demand for it.<br />

“Despite competition from bigger and shinier attractions in the region,<br />

people who had been visiting for years kept turning up, so we decided<br />

to offer it again, but for a much more realistic price,” he says.<br />

In terms of the site’s appearance, the pair opted for a ‘rustic luxury’<br />

look. “We wanted to create something that had that real, ‘glampy’ feel<br />

to it,” says Nick. “We didn't want a traditional toilet block, for example.<br />

Instead, we created cladded buildings with uplighting and little plant<br />

areas where guests come in. But at the same time, we wanted to offer<br />

a bit of luxury for all seasons as well because, in Cornwall, the weather<br />

can be both amazing and awful!”<br />

This led to the purchase of four safari tents after a visit to the<br />

Glamping Show. “I was surprised at the lack of quality with some<br />

of the more expensive solid structures – we looked at units costing<br />

£60,000, but just weren’t confident about their longevity.”<br />

An additional arm of the business is the café, although Nick and<br />

Lisa decided not to run it during their first year. This led to much<br />

disappointment from the day visitors, reveals Nick, “People would pay<br />

to come in, have a lovely time, and then head to the bar/café point and<br />

say, ‘what’s for lunch?’ and we’d have to tell them that we didn’t do<br />

lunch; the best we could offer were some sandwiches from the fridge!<br />

This didn’t go down terribly well, as you can imagine.<br />

“So now we have a fully functioning kitchen run by a local chef who,<br />

until recently, had his own two-rosette restaurant nearby. It does, of<br />

course, mean that it’s another business to manage, but it’s definitely<br />

worth the effort. Word of mouth about the changes at Macdonald’s<br />

Farm is starting to make us a destination for people, which is a huge<br />

help during the quieter months when we’re still paying for the café to<br />

be staffed from 8am to 8.30pm every day.”<br />

Another aspect of attracting visitors to Macdonald’s Farm is the<br />

entertainment offering, which is Lisa’s remit. As she explains, “We’re<br />

kind of in the middle of nowhere here, so we figured when we got<br />

people in, we should capture them and make them have a nice time<br />

here rather than going elsewhere for their entertainment. We really<br />

wanted to support local, and I had an enjoyable couple of months<br />

sourcing local talent, of which there is no shortage in Cornwall. And<br />

there are lots of young musicians, very talented musicians, that really<br />

want an opportunity to play. We also want to engage with families that<br />

come here. We do things that a lot of campsites do, like family quizzes<br />

and games, but because we have the animals, we really wanted to<br />

make the most of that, and so we offer anything from goat walking to<br />

pony experiences. It’s all about making the most of the opportunities<br />

within the farm to create an income, but also to give people a unique<br />

WWW.OPENAIRBUSINESS.COM 13


PEOPLE<br />

“WE'VE HAD<br />

PEOPLE THAT<br />

HAVE BEEN<br />

COMING BACK TO<br />

US FOR THE LAST<br />

FOUR YEARS<br />

THAT STAYED IN<br />

THE BELL TENT<br />

AND ARE NOW<br />

WANTING TO<br />

COME BACK AND<br />

TRY THE SAFARI<br />

TENTS. THEY’RE<br />

REALLY EXCITED<br />

BY ALL THE<br />

CHANGES”<br />

time when they come here. Our USP is definitely the little petting<br />

farm; it really helps us to sell the place, especially to young families.”<br />

Macdonald’s Farm has been attracting families back every year for<br />

20 years, and Lisa and Nick wanted to recreate the magic that kept<br />

visitors returning for so long. “John and Karen, who built the site, are<br />

still very much loved and respected in the community,” explains Lisa.<br />

“They managed to capture all the things that make for memorable<br />

childhood holidays, like the ones we used to have. So we wanted to<br />

do the same but in our own way. We've had people that have been<br />

coming back to us for the last four years that stayed in the bell tent<br />

and are now wanting to come back and try the safari tents. They’re<br />

really excited by all the changes. We love the enthusiasm from many<br />

of our repeat customers for the continual improvements we’re<br />

making; they’re genuinely recognising the effort we’re putting in.”<br />

The focus on family is a big part of the inspiration at the site.<br />

“We’ve got a three-year-old and nearly two-year-old, so we looked<br />

at our garden, and we looked at our campsite and asked ourselves,<br />

as a family, what would we want? Clean and child-friendly facilities,<br />

a garden where parents can relax and have a drink, and not worry as<br />

it’s totally safe. I certainly need that when I go out with my kids, so we<br />

really have designed this with parents in mind.”<br />

The drive to attract families, although hugely successful, has<br />

caused the couple to question whether they are potentially losing<br />

out on visitors looking for a quieter place to stay. “One thing we’ve<br />

realised we need to do is to review our marketing strategy in order<br />

to reach people who may not know that we do have quiet periods,<br />

school term time, for example,” says Nick. “But long term, we do have<br />

plans to offer retreats of various kinds, and that will certainly raise our<br />

profile among that demographic.”<br />

And how has it been making the switch from their previous roles<br />

to becoming hospitality entrepreneurs? “Horrific!” laughs Nick.<br />

“There have certainly been times when I’ve asked myself why I did it.<br />

Especially having come from a property development background<br />

where I was used to working with professionals who knew what was<br />

expected and required minimal management. If there were ever<br />

problems, you could have a discussion, resolve them, and move<br />

forward. Unfortunately, before we had the team we do now, there<br />

have been occasions that left me somewhat bewildered – like the<br />

time someone just walked out and drove off without even attempting<br />

to discuss why they were unhappy!”<br />

The business now employs 20 staff working a mix of full-time and<br />

part-time roles. “We really do have a solid team now, though,” adds<br />

Lisa. “We’ve learnt a lot and know what to look for in people. There<br />

was a time when, post-Covid, many people were looking for a career<br />

and lifestyle change and had very unrealistic expectations about what<br />

a park warden’s working life was like. Some of them honestly thought<br />

they would just potter around the grounds during the day and then<br />

head off to the beach every evening!”<br />

As with any new business venture, there has been a steep learning<br />

curve, and the pair are still finding their way. The café, for example,<br />

is a separate business in itself and requires careful management. As<br />

Nick explains: “If you were to set up a café tomorrow, you’d have at<br />

least three people working there, cooking, serving, cleaning up and<br />

so on. And you can’t predict demand very reliably; some days, the<br />

place is constantly buzzing with customers, but then you get the odd<br />

day where you cook just one lunch. It’s something we’re monitoring<br />

closely to try and get the balance right.”<br />

It’s Lisa who works on-site day-to-day and is, therefore, best<br />

positioned to describe the reality of living the dream. “Even with a<br />

goal of spending more time with your family, if you own and live on a<br />

campsite you’re never actually fully out of the business – even if you<br />

can find someone to manage it for you! If you want the site to work,<br />

you need to be customer-facing. The site is marketed as a family<br />

concern, and visitors really appreciate seeing you there as part of their<br />

stay. I would also say that having put so much blood, sweat, and tears<br />

14 WWW.OPENAIRBUSINESS.COM


PEOPLE<br />

into Macdonald’s Farm; I’m not sure we could ever step away completely. I<br />

think this is the case for pretty much all business owners during this early<br />

stage.<br />

“It’s hard work, has taken a lot of money, and there’s a lot of risk, but it’s<br />

such a lovely place to be that I don’t regret it. When I think how far we’ve<br />

come, from being completely green at the start, to having an in-depth<br />

understanding of what it takes to run the site, I’m proud of where we’ve<br />

got to. It doesn’t seem that long ago that Nick was running around in flipflops<br />

trying to catch goats while I was staring at the booking system on the<br />

computer, not having a clue what I was doing! There’s still a lot to learn,<br />

though, and we still consider ourselves newbies to all this.”<br />

There is also the challenge of managing two children as well as the<br />

business. “When we bought the place, we had just the one, but when our<br />

second child came along, it was a total game changer,” says Nick. “Don’t<br />

believe the nonsense about two children not being much harder than having<br />

two!”<br />

On a happy note, the family have just had their first break since the<br />

children were born. So what did they choose to do? Go camping! “Yes, it’s<br />

true, we’ve become campers,” laughs Lisa. “We bought a camper van and<br />

drove up the coast to a site in a really beautiful location and had the most<br />

amazing time.”<br />

DETAILS<br />

McDonald’s Farm, Porthcothan Bay<br />

Padstow, Cornwall PL28 8LT<br />

www.macdonaldsfarm.co.uk<br />

Deckerdence<br />

UNIQUE MOBILE VENUE<br />

A one of a kind venue perfect for weddings,<br />

parties, events & corporate hospitality<br />

enquiries@deckerdence.com | 01675 463555<br />

www.deckerdence.com<br />

WWW.OPENAIRBUSINESS.COM 15


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visit: farmbusinessshow.co.uk or email: marketingre@agriconnect.com


FUNCTION VENUES<br />

CASE STUDY<br />

Sheepy<br />

A new tipi venue with a<br />

relaxed bohemian feel<br />

in Leicestershire<br />

Meadows<br />

We talk to Ellie Cashmore<br />

about the launch of a tipi<br />

venue by the team behind<br />

the award winning Mythe<br />

Barn and corporate events<br />

company Eventurous. Created<br />

in response to the pandemic,<br />

Sheepy Meadows has gone on<br />

to achieve a Silver ECOsmart<br />

award for its sustainability<br />

practices.<br />

When did you start your venue<br />

business and what is its history?<br />

We began our journey over a<br />

decade ago and now own multiple<br />

enterprises at Mythe Farm,<br />

including award winning wedding<br />

and events venue, Mythe Barn,<br />

and corporate event management<br />

company, Eventurous.<br />

We decided to launch Sheepy<br />

Meadows tipi venue in 2021. The<br />

launch came after we recognised<br />

a growing need for unique<br />

wedding and event venues that<br />

“COVID WAS<br />

A BIG DRIVER,<br />

CREATING<br />

A DEMAND<br />

FOR SPACES<br />

THAT COULD<br />

BE WELL<br />

VENTILATED”<br />

offer something different from<br />

the traditional, something that is<br />

easy to bespoke and eco-friendly.<br />

Covid was a big driver, creating a<br />

demand for spaces that could be<br />

well ventilated.<br />

Tell us about your location<br />

and site<br />

The venue is at Mythe Farm in<br />

Sheepy Magna, on the borders of<br />

Warwickshire and Leicester. Sitting<br />

within 150 acres of picturesque<br />

countryside, it really is a magical<br />

WWW.OPENAIRBUSINESS.COM 17


FUNCTION VENUES<br />

place and home to a plethora<br />

of wildlife, making it a secluded<br />

paradise for any wedding party.<br />

What facilities for outdoor<br />

functions do you offer?<br />

We offer outdoor space with<br />

picnic benches and patio seating<br />

so guests can enjoy the fresh air.<br />

Outside the tipi we also offer a<br />

generous decking area and field<br />

for outdoor ceremonies, activities<br />

and garden games, not to mention<br />

unique character rustic features<br />

such as our corrugated metal<br />

barn wall, popular for stand out<br />

photography shots.<br />

Although we do not have<br />

accommodation on site, we have<br />

a list of local hotels, B&Bs and<br />

transport companies which we<br />

provide for our couples and their<br />

guests.<br />

What services do you offer?<br />

Our package includes exclusive<br />

hire of our three giant hat tipi<br />

for up to 150 people and all of its<br />

facilities inside and out, including<br />

a rustic bar, wooden flooring,<br />

dance floor and firepit. We have<br />

a list of suppliers we have known<br />

and used for many years and are<br />

happy to recommend those to<br />

couples to help them with the<br />

planning process. Included in the<br />

hire is a state of the art flat ceiling<br />

sound system. It blends into the<br />

tipi really well and has an amazing<br />

sound.<br />

“WHETHER<br />

THEY ARE<br />

SEEKING A<br />

FESTIVAL-<br />

THEMED<br />

WEDDING<br />

DAY OR<br />

SOMETHING<br />

MORE<br />

CLASSICAL,<br />

WE CAN<br />

RECOMMEND<br />

SUPPLIERS<br />

WHO CAN<br />

HELP BRING<br />

ANY VISION<br />

TO LIFE”<br />

How do you work with your<br />

customers to make their event<br />

unique?<br />

A tipi is great for pushing the<br />

boundaries of a traditional<br />

wedding, it provides couples<br />

with a blank canvas to bespoke<br />

completely to their taste. Whether<br />

they are seeking a festival-themed<br />

wedding day or something more<br />

classical, we can recommend<br />

suppliers who can help bring<br />

any vision to life. Our suggested<br />

suppliers are very familiar with<br />

Sheepy Meadows and understand<br />

how best to complement its<br />

distinctive structure. You can<br />

see inspiration on a large variety<br />

of theming ideas within our<br />

tipi on our Instagram page @<br />

sheepymeadows.<br />

How do you publicise yourself?<br />

We use a combination of social<br />

media, local PR, open days,<br />

supplier relationships, reviews,<br />

directories and visits.<br />

How would you describe your<br />

style or unique selling point?<br />

Our unique sustainability efforts<br />

and ECOsmart Silver accreditation<br />

sets Sheepy Meadows aside from<br />

the competition. Like so many<br />

of our clients, we care about our<br />

impact and do what we can to be<br />

as green as possible.<br />

Sheepy Meadows is a secret<br />

paradise with a relaxed bohemian<br />

feel, set in a breath-taking rural<br />

setting. Our USPs are our credibility<br />

and knowledge of the wedding<br />

industry, having won many awards<br />

over the years. And finally, our<br />

quality finishes in the venue itself,<br />

such as solid wooden flooring,<br />

which is quite unique for a tipi<br />

venue, and stunning bespoke<br />

decorative lighting incorporating<br />

natural hops. The quality and detail<br />

we put into our tipi really is stand<br />

out.<br />

At the moment one of our USPs<br />

is availability – being a new venue<br />

we still have plenty of prime dates<br />

available.<br />

How did you cope through the<br />

pandemic?<br />

The pandemic was one of the main<br />

drivers for creating a tipi venue.<br />

From a standing start it was very<br />

successful for corporate events due<br />

to the ventilation it offered. We had<br />

some fabulous corporate events<br />

towards the end of the pandemic<br />

which included food stalls, a<br />

18 WWW.OPENAIRBUSINESS.COM


FUNCTION VENUES<br />

Ferris wheel, bumper cars and a<br />

DeLorean to tie in with the forwardlooking<br />

theme of the event.<br />

Being in a fabulous central<br />

Midlands location and having<br />

Eventurous, our events business,<br />

located right next door at the<br />

farm, it was ideally suited to take<br />

advantage of the pent-up demand<br />

for getting teams back together<br />

again.<br />

How large is your team – any<br />

special people you’d like to<br />

mention?<br />

We have a small, close team<br />

working on the tipi and we<br />

concentrate heavily on our values<br />

and culture across all the brands.<br />

In our team we have<br />

event management<br />

professionals and<br />

wedding experts with<br />

endless amounts of<br />

experience and we<br />

all believe strongly<br />

in delivering<br />

the very best<br />

experiences.<br />

The broader Eventurous team is<br />

always on hand to assist whenever<br />

needed, bringing broad expertise<br />

for more challenging event<br />

briefs along with most of the kit<br />

you could possibly want for any<br />

corporate or festival-style event.<br />

Have you worked with any<br />

industry bodies or consultants?<br />

Yes, we are delighted to be working<br />

with hospitality sustainability<br />

specialists Greengage Solutions,<br />

who are supporting us with our<br />

roadmap and achieving green<br />

targets.<br />

This year Sheepy Meadows was<br />

presented with a Silver ECOsmart<br />

venue award which came after<br />

we met over 50% of the already<br />

recommended green initiatives<br />

which included our wildflower<br />

meadow, 500 solar panels, 12,000<br />

newly planted trees, zero to<br />

landfill waste management and<br />

homes for bees on site. We are<br />

also MUTA venue members, giving<br />

clients confidence in our tipi as a<br />

structure and its maintenance and<br />

management.<br />

What are your plans for next<br />

season?<br />

With being a new venue, we have<br />

lots of ideas. This season we are<br />

launching a new ceremony area<br />

and will hopefully have our civil<br />

ceremony license for both the tipi<br />

and the new ceremony canopy in<br />

the coming weeks.<br />

We’d possibly like to incorporate<br />

the adjoining old rustic Dutch barn<br />

and create a backwater bar to<br />

accompany the tipi’s rustic natural<br />

bohemian style.<br />

Describe your average day<br />

mid-season?<br />

Anyone experiencing the<br />

day here gets to arrive via<br />

the breath-taking journey<br />

up the long farm drive,<br />

soaking up the wildflower<br />

meadows and spotting<br />

wildlife from pheasants to<br />

rabbits and our very own flock<br />

of sheep on the way.<br />

WWW.OPENAIRBUSINESS.COM 19


FUNCTION VENUES<br />

A typical day always includes<br />

some mowing or grounds<br />

maintenance to keep the farm<br />

looking wonderful. Client meetings<br />

are frequent both for corporate<br />

clients and engaged couples, and<br />

event set up/take down is never<br />

the same. Every event is different<br />

and that’s where our teams’<br />

strength really lies – in its ability to<br />

arrange and host everything from<br />

a small team gathering with a BBQ<br />

and archery to a full on multi-day<br />

conference and festival with a<br />

glamping field and fairground.<br />

What do you enjoy about the<br />

business and why?<br />

We have multiple event and venue<br />

enterprises, all leading the way<br />

in their own sectors of weddings<br />

and corporate events. No two<br />

days are ever the same and we are<br />

continually expanding. We have<br />

always shared a passion for live<br />

events and make it our mission to<br />

deliver unforgettable experiences.<br />

In addition to the tipi we also<br />

have our well established wedding<br />

and events venue Mythe Barn that<br />

we opened 10 years ago. With<br />

over 1,000 weddings successfully<br />

delivered we can safely say we<br />

know weddings. With Eventurous<br />

we also deliver corporate events<br />

at venues nationally, with services<br />

including conference organising,<br />

event management, team building<br />

days, AV hire and support, venue<br />

finding, interactive treasure hunts<br />

and evening entertainment. We’ve<br />

been delivering corporate events<br />

a lot longer than weddings and<br />

“WE HAVE ALWAYS SHARED A PASSION<br />

FOR LIVE EVENTS AND MAKE IT OUR<br />

MISSION TO DELIVER UNFORGETTABLE<br />

EXPERIENCES”<br />

are one of the most experienced<br />

companies in the industry.<br />

What are you most proud of?<br />

We are proud of our team and the<br />

outstanding efforts they put in<br />

each summer to ensure our tipi<br />

is built to a high standard and<br />

looks out of this world with all<br />

the finishing touches in place. As<br />

owner directors we are always<br />

considering new avenues for the<br />

business and the team are so great<br />

at getting on board with our vision<br />

and helping bring it to life. We<br />

couldn’t do it without them!<br />

ADDRESS BOOK<br />

DETAILS<br />

Sheepy Meadows<br />

Pinwall Lane<br />

Atherstone<br />

Leicestershire CV9 3PF<br />

01827 949944<br />

www.sheepymeadows.co.uk<br />

20 WWW.OPENAIRBUSINESS.COM


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WWW.OPENAIRBUSINESS.COM 21


FUNCTION VENUES<br />

Venue MOTs<br />

What is a wedding venue deep dive audit and why do you need<br />

one? The Venue Experts’ Stacey Ferguson-Czersovski explains<br />

NO MATTER the time of year, it is always<br />

the perfect time to undergo a deep dive<br />

audit. Deep dive audits are all about<br />

getting your venue ‘shop front ready’. The<br />

wedding venue market is a competitive<br />

one, and if you’re not meeting the needs<br />

of your potential customers effectively or<br />

marketing your venue correctly, you are<br />

going to miss out on those all-important<br />

bookings.<br />

We all know that when you’re close to<br />

and involved in something it can be very<br />

hard to pinpoint areas where you can<br />

improve, or work on how to do that. Think<br />

of a deep dive audit as your wedding venue<br />

MOT. Every venue needs to keep evolving<br />

and reassessing to exceed the expectations<br />

of couples.<br />

If you fancy giving it a try yourself, I have<br />

put together a summarised list on how to<br />

get started on turbocharging your venue.<br />

1<br />

DETERMINE YOUR VENUE<br />

GOAL AND DEFINE YOUR<br />

PRODUCT<br />

The first thing to do is assess what<br />

your goal is. Would you like to increase<br />

the number of bookings? Increase<br />

the revenue per booking? Perhaps<br />

you want to reposition yourself in the<br />

market. Whatever your goal is, you<br />

must ensure that all of your marketing<br />

activities and sales processes align<br />

with this goal. Is your team on the<br />

same page in terms of what you’re<br />

offering? You must establish a clear,<br />

refined product that will attract your<br />

chosen clientele and consider your<br />

tone of voice and language when<br />

communicating with these couples.<br />

2<br />

KEEP A TRACK OF<br />

YOUR FIGURES<br />

It is vital that you record<br />

your figures in order to work<br />

out your conversion rates and<br />

then compare these against<br />

the industry averages. This<br />

highlights the weak points<br />

in your sales journey and<br />

where you need to improve.<br />

For example, if your enquiry<br />

to viewing rate is low, then<br />

this might be because your<br />

pricing is not advertised on<br />

your website or your third<br />

party sites aren’t optimised.<br />

If your viewing to booking<br />

rate is low, this might be<br />

because your couples haven’t<br />

been pre-qualified or your<br />

viewing process isn’t selling<br />

your product. You should<br />

be analysing these figures<br />

monthly to ensure that you<br />

are aware of which areas<br />

need improvement.<br />

22 WWW.OPENAIRBUSINESS.COM


FUNCTION VENUES<br />

3<br />

ASSESSING YOUR<br />

MARKETING ACTIVITIES<br />

Create a marketing<br />

strategy and assign an annual<br />

marketing budget. Keep in mind<br />

your venue goal when looking at<br />

your strategy and only advertise<br />

on third party sites that align with<br />

your desired couple. Monthly<br />

analysis will help maximise your<br />

return on investment.<br />

4<br />

YOUR SALES PROCESS<br />

Don’t ghost your couples, make sure<br />

you respond to their initially enquiry<br />

as soon as possible. Make it memorable<br />

and don’t say congratulations on<br />

your engagement! Ensure all<br />

emails have a great call to<br />

action to come and view<br />

your venue. Consider<br />

implementing a five week<br />

email journey to subtly<br />

remind the couple of your<br />

venue and keep you at the<br />

forefront of their minds.<br />

5<br />

QUALIFY YOU COUPLES<br />

Self-qualification and<br />

prequalification are vital parts<br />

of your sales process. Allow couples<br />

to self-qualify by having all of your<br />

pricing and FAQs online. This allows<br />

couples to save time as they don’t<br />

need to send an email to find the<br />

information and allows them to<br />

easily compare you against other<br />

venues.<br />

Pre-qualification before a viewing<br />

is just as important. Make sure that<br />

you are the right venue for them<br />

and they are the right couple for<br />

you. Are you within budget? Do you<br />

have the date available and do you<br />

have the correct capacity? Asking<br />

these questions before a viewing will<br />

ensure that your time is spent with<br />

the couples most likely to book your<br />

venue.<br />

6<br />

NAILING YOUR VIEWING<br />

AND POST VIEWING<br />

PROCEDURES<br />

Tailor your viewing to the couple.<br />

What is the most important<br />

aspect of their wedding day?<br />

What time of year are they<br />

looking at? Use this information<br />

to conduct a bespoke viewing.<br />

Remember to match the couples’<br />

excitement – they don’t just buy<br />

into the venue, they buy into you<br />

too! Make sure you follow up on<br />

the day of the viewing and don’t<br />

be afraid to ask for the sale.<br />

ABOUT THE AUTHOR<br />

Stacey Ferguson-<br />

Czersovski is the<br />

founder and CEO of The<br />

Venue Experts which<br />

offers deep dive audits to<br />

make sure wedding venues<br />

are in the best possible shape. The<br />

team will comb through your website in<br />

tiny detail, look at how well your social<br />

media is working for you and analyse<br />

your customer sales journey from initial<br />

enquiry to showround and beyond. The<br />

resulting advice and plan ensures your<br />

venue has everything in place to perform<br />

to its fullest potential.<br />

It’s not too late to book a deep dive audit<br />

before the summer wedding season<br />

really kicks off. 07880 312303 / hello@<br />

thevenueexperts.co.uk<br />

WWW.OPENAIRBUSINESS.COM 23


FUNCTION VENUES<br />

Tipi Build<br />

Hayley Harthern explains the process of building and<br />

breaking a tipi structure<br />

TODAY, LARGE event tipis are a soughtafter<br />

option for those seeking a unique and<br />

captivating atmosphere for their outdoor<br />

events, blending tradition with modern<br />

event design. One of the benefits of giant<br />

event tipis is that they can be interlinked<br />

to create a formation for many hundreds<br />

of guests and adapted to suit a venue’s<br />

requirements. The other main benefit is that<br />

they can be built and disassembled quickly<br />

and easily.<br />

The sides of a tipi can be lifted and<br />

lowered, depending on the weather, and at<br />

The Tipi Company we have also designed<br />

a range of enhancement kits that can be<br />

fitted into the open side of tipi, where giant<br />

windows can be rolled up or down quickly<br />

and easily without altering the structure –<br />

perfect for weekend events.<br />

For venues who wish to use their tipis as<br />

a temporary “pop-up” structure to create<br />

extra capacity or space for a weekend event,<br />

we would recommend either a Midi Hat or a<br />

Big Hat. The beauty of both these structures<br />

is that all or part of their sides can be lifted<br />

like a witch’s hat, so it can create a fantastic<br />

space for outside dining, as a dancefloor,<br />

entertainment area or chillout zone. Should<br />

the weather be forecasted “British”, we<br />

would recommend closing all the sides<br />

down to create a cosy retreat for guests.<br />

For a Big or Midi Hat, along with lifter<br />

beam sets, you would be looking at a<br />

£11,000-£13,000 investment. This in turn<br />

can be rented onto your end customer for a<br />

£1,000-£2,000 additional fee per weekend<br />

event.<br />

“FOR VENUES WHO WISH<br />

TO USE THEIR TIPIS AS<br />

A TEMPORARY “POP-UP”<br />

STRUCTURE TO CREATE<br />

EXTRA CAPACITY OR SPACE<br />

FOR A WEEKEND EVENT,<br />

WE WOULD RECOMMEND<br />

EITHER A MIDI HAT OR A BIG<br />

HAT”<br />

PARTS OF A TIPI<br />

Giant event tipis are characterised by<br />

their conical shape, spacious interiors and<br />

durable construction. They are typically<br />

made from a high-quality weatherresistant<br />

canvas. We use a canvas called<br />

Coated Campshield. It’s flame-retardant,<br />

waterproof, UV resistant, rot-resistant and<br />

much more, making it ideal for outdoor use.<br />

The mudwall is the contrasting-coloured<br />

trim around the bottom of the canvas, and<br />

for this we use a military-graded fabric,<br />

that is incredibly strong and durable, in<br />

addition to being tear-resistant, making it<br />

ideal for tensioning tipis in adverse weather<br />

conditions. Along this mudwall are stainless<br />

steel D-rings, which act as the anchor points<br />

for the canvas, using hookpegs to secure it<br />

into the ground.<br />

Our framework is made from the<br />

strongest wood we could source – northern<br />

Scandinavian spruce which is slow-grown<br />

in freezing temperatures. Nine main poles<br />

are affixed together using a central crown at<br />

the top, horizontal purlin beams part-way<br />

up, and 750mm round anchor stakes driven<br />

through holes at the base of the poles to<br />

secure the framework into the ground.<br />

A smoke hood is the final design piece<br />

located at the top of the tipi. The opening of<br />

this feature provides natural ventilation for<br />

24 WWW.OPENAIRBUSINESS.COM


FUNCTION VENUES<br />

guests during warmer weather.<br />

The time it takes to build a Midi or Big<br />

Hat is around two hours with four team<br />

members. Add more time if installing<br />

carpet, furniture, lighting, facilities etc.<br />

We’ve always found that teams who work<br />

in pairs are much more efficient. For all<br />

our clients who wish to build and break<br />

the tips on a regular basis, we provide free<br />

access to our online training portal, which<br />

is a comprehensive collection of manuals,<br />

videos, photos and guidance. It can be<br />

accessed by any smartphone, tablet, or<br />

laptop, so it’s great to access while onsite<br />

and training your team. We’d strongly<br />

advise that any member of your team who<br />

is working on a tipi build be trained for<br />

Working at Height.<br />

PREPARING THE SITE<br />

For a quick and easy build, a surface such<br />

as a lawn, field, paddock or gravelled area<br />

is the best option. Please bear in mind that<br />

the surface you choose will need to be flat<br />

and level – after all, your guests will be<br />

walking directly onto it. Even if you choose<br />

to lay a woven matting flooring onto the<br />

ground, guests will feel any lumps or bumps<br />

underneath, so a lot of our clients use a<br />

roller to create a flatter surface.<br />

When you have decided where you want<br />

the entrance into the tipi, you will need<br />

to find the centrepoint, and using a string<br />

line (to the measurements on our training<br />

portal), measure out the circumference<br />

of the tipi. We’ve found that clients like to<br />

mark out the circumference with pegs so all<br />

of their team understand the alignment and<br />

placement of the tipi during the installation<br />

process.<br />

Standard anchorage is by means of<br />

750mm stakes driven into the ground to<br />

secure the main tipi poles. Then a mixture<br />

of 450mm stakes and hook pegs are used to<br />

Top Tip<br />

Layout clean waterproof sheeting to<br />

roll the tipi canvas out onto – never<br />

roll out directly onto grass as you will<br />

mark the canvas overtime.<br />

secure the canvas. This is for soft-standing<br />

temporary installations on surfaces such<br />

as fields, gardens and gravel areas. For<br />

installations on hard standing surfaces,<br />

such as carparks and courtyards, we have<br />

designed a range of anchorage solutions to<br />

ensure you can always build your tipi. For<br />

hard-standing surfaces you will be able to<br />

install your tipis using ballasts.<br />

PROCESS OF ERECTION<br />

A quick summary of a Big Hat with all sides<br />

down, using a zip for entry, onto a softstanding<br />

surface, would be:<br />

1<br />

Once the position of the tipi is agreed<br />

and marked out, you will need to<br />

place four of the main tipi poles onto<br />

the ground and affix them onto the central<br />

crown (from above, the poles will follow<br />

the lines of a bow tie).<br />

2<br />

The base of two of the main poles will<br />

need to be pegged out to stop them<br />

from sliding away during the lift.<br />

Once pegged out, two of your tipi fitters<br />

will need to take the base of the other two<br />

main tipi poles, lift and walk them towards<br />

the centre, thus creating a “quadpod”. The<br />

base of these poles, once in the correct<br />

position, will also need to be pegged out to<br />

secure them in place. An extension ladder<br />

will then be placed against the central<br />

crown, and a fitter will then climb to the<br />

top, ready to receive the other five main<br />

tipi poles that their team will pass up to<br />

them one by one.<br />

WWW.OPENAIRBUSINESS.COM 25


FUNCTION VENUES<br />

3<br />

When all nine main tipi poles are in<br />

position, the canvas pulley can be<br />

positioned on the top. Working at<br />

step ladder height, the team can then fix<br />

the horizontal purlin beams in place, which<br />

will ensure the spacing of the framework is<br />

correct. 750mm long stakes are then driven<br />

through the base of the poles, to secure the<br />

tipi to the ground.<br />

4<br />

Once the framework is in position and<br />

anchored, the canvas can be attached<br />

to the pulley and pulled up and over<br />

the top of the framework. It is important to<br />

take note of where the zip locations on the<br />

canvas need to be, as these will be the exit<br />

points in the formation. The canvas will then<br />

need to be pegged out using 450mm stakes<br />

at the main pole points, and hook pegs<br />

along all the other D-rings, to secure the<br />

canvas into position.<br />

5<br />

Once tensioned and totally pegged out,<br />

the zip can be opened and used as for<br />

entry/exit. At this point, the internal<br />

dressings can be installed, including carpet,<br />

furniture and lighting.<br />

“WE’VE FOUND THAT A GREAT WAY TO GET AROUND THIS IS<br />

TO ADD OUTDOOR INDIAN FIRE BOWLS TO YOUR INVENTORY<br />

AND SUGGEST TO YOUR END CUSTOMER TO USE THEM AS A<br />

GATHERING SPACE OUTSIDE”<br />

Top Tip<br />

Fairy lights are the traditional lighting<br />

enhancement used within tipis, with<br />

them wrapped around the main poles.<br />

We have found that attaching the fairy<br />

light ring connector to the crown at<br />

the very beginning of the build will<br />

mean less time working at height for<br />

your team.<br />

DISSEMBLING AND PACKING AWAY<br />

All of our tipis are provided in heavy duty,<br />

waterproof PVC bags. Once all the pegs have<br />

been removed and canvas pulled off, lay it<br />

onto the clean waterproof sheeting and roll<br />

it tightly together. Please note that if it has<br />

been raining, we would not recommend<br />

you pack the tipi away and leave it on the<br />

storage shelf for months damp. It will be<br />

fine for a couple of days, but any longer and<br />

we would recommend you hang your tipi<br />

canvas up to dry.<br />

Top Tip<br />

If there is any dirt or bird droppings<br />

that have landed on the canvas during<br />

the course of the event, ensure you<br />

brush/clean this off before packing the<br />

tipi away.<br />

STORAGE<br />

We recommend all our clients store their<br />

canvas components inside, somewhere<br />

dry, well-ventilated and raised off the floor.<br />

Due to the incredible strength of the Nordic<br />

spruce that we use, the poles can be stored<br />

outside in the elements, should you not have<br />

the internal space available. That said, we<br />

would recommend they be stored off the<br />

ground to avoid them sitting on the wet floor<br />

and soaking up water, with a mesh sheet<br />

over them to protect them from the sun and<br />

snow.<br />

MAINTENANCE<br />

There are a number of things you can do that<br />

will help to maximise the life of your tipi. All<br />

of our clients receive fully comprehensive<br />

maintenance guidelines, that they can also<br />

access via our online training portal but<br />

some highlights are noted below:<br />

› Keep your firepits outside! Controversial<br />

yes, because we all know that a firepit<br />

inside a tipi is such a cosy, welcoming<br />

addition but it will affect your canvas. In<br />

the same way that lighting a fire in your<br />

living room will stain the walls, lighting a<br />

firepit inside a tipi will darken and mark<br />

the canvas, meaning that you will have to<br />

replace it sooner. We’ve found that a great<br />

way to get around this is to add outdoor<br />

Indian fire bowls to your inventory and<br />

suggest to your end customer to use them<br />

as a gathering space outside.<br />

› Before taking down your tipis, inspect<br />

them. Keep an eye out for any nicks, tears<br />

and holes that may have arisen during the<br />

course of the event and patch-repair any<br />

that you see. With every tipi purchase we<br />

provide a canvas repair kit.<br />

› For any larger repairs, get in touch with<br />

the after sales team as soon as possible<br />

so that they can advise on the next best<br />

steps.<br />

› Clean your canvas. The use of harsh<br />

chemicals isn’t recommended so get<br />

ahead of your maintenance routine by<br />

brushing off any dirt with a soft dry brush,<br />

and then wash with warm water. White<br />

vinegar is an incredibly useful household<br />

cleaning agent that works wonders on<br />

algae and stains on the canvas, so as soon<br />

as you spot an issue, work fast.<br />

› Conduct regular inspections of the fixtures<br />

and fittings on both the poles and canvas<br />

to ensure they are all secure and in good<br />

working order.<br />

› Conduct an annual inspection of all your<br />

poles.<br />

ABOUT THE AUTHOR<br />

Hayley Harthern is the<br />

managing director of<br />

The Tipi Company, a<br />

British manufacturer<br />

of high-quality giant<br />

event tipis. By offering a<br />

comprehensive range<br />

of additional services including before<br />

and after-sales support, training,<br />

installation and repairs, The Tipi<br />

Company has become a significant<br />

player in the market, serving customers<br />

both in the UK and internationally. The<br />

company is proud to have been awarded<br />

the Made In Britain mark, the official seal<br />

of approval that is a true indication of<br />

quality and reliability.<br />

26 WWW.OPENAIRBUSINESS.COM


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KIT MANUFACTURER<br />

WITH INSTALL PARTNERS ACROSS THE UK<br />

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WWW.OPENAIRBUSINESS.COM 27


FUNCTION VENUES<br />

PRODUCT IN FOCUS<br />

Marquees and Structures<br />

Blyth Hall Farm Festival<br />

Field, Warwickshire<br />

Product: Deckerdence with<br />

extension marquee styled as a<br />

cabaret club<br />

Supplier: Deckerdence, 01675<br />

463555, enquiries@deckerdence.<br />

com, www.deckerdence.com<br />

Details: A truly unique one-ofa-kind<br />

venue, there is nothing<br />

else like Deckerdence. A vintage<br />

double-deck bus with a traditional<br />

bar on the lower deck and a<br />

cocktail lounge above, forms the<br />

centrepiece inside a 360 degree<br />

circular marquee.<br />

With a pipe band welcoming the<br />

arrival of over 250 guests, birthday<br />

boy Mark Clark made his entrance<br />

into the festival field on his tractor.<br />

Fake signage outside stated<br />

the extension marquee was<br />

just the backstage kitchen. A<br />

theatrical performance throughout<br />

Deckerdence began, ending with the<br />

fake marquee wall being removed<br />

unveiling the room styled as a<br />

cabaret club with floor-to-ceiling<br />

FROM PRE-RECORDED CONTENT ON SCREEN TO A RANGE OF LIVE<br />

ACTS PERFORMING THROUGHOUT THE NIGHT, DECKERDENCE<br />

TRANSFORMED INTO AN EPIC CABARET CLUB.<br />

LED screen and performance<br />

stage.<br />

From pre-recorded content<br />

on screen to a range of live acts<br />

performing throughout the<br />

night, Deckerdence transformed<br />

into an epic cabaret club.<br />

Customer feedback: Mark<br />

Clark, co-owner and events<br />

director, said: “Perhaps for my<br />

business partner Clare, I was the<br />

toughest client she had worked<br />

for. It has become a tradition<br />

to throw a party for significant<br />

birthdays and I wanted this<br />

to be the biggest and best<br />

yet! Working with some of the<br />

best suppliers in the industry<br />

we certainly achieved that.<br />

Welcoming family, friends and<br />

clients who couldn’t believe the<br />

transformation of Deckerdence<br />

into cabaret club! An amazing<br />

night no one will forget.”<br />

28 WWW.OPENAIRBUSINESS.COM


FUNCTION VENUES<br />

Redcatch Community Garden, Bristol<br />

Product: Bespoke 9x18m permanent safari tent<br />

Supplier: Bond Fabrications, 01453 767171, enquiries@<br />

bondfabrications.co.uk, www.bondfabrications.co.uk<br />

Details: This volunteer-led venue in Bristol is aimed at<br />

bringing a community together through the love of food,<br />

growing your own produce and learning together. Offering<br />

festival-style events, music, comedy, art, yoga and more,<br />

Redcatch offers a valuable space for community centred<br />

events and entertainment.<br />

The team at Redcatch were looking<br />

for a flexible space to host a wide<br />

range of interesting events year<br />

round. So, after much chat Bond<br />

came up with a large bespoke safari<br />

tent that would give optimum space<br />

at 9x18m with a 3m covered front<br />

porch.<br />

It was a large project and installed<br />

in the winter so not the best time<br />

of year to work outside, but Bond’s<br />

carpenters worked hard getting the<br />

decking base ready for an on-time<br />

installation in mid-February. It was<br />

a grand team effort, and the result<br />

was a superb bright space for the<br />

whole community to enjoy, set<br />

harmoniously within the Redcatch<br />

gardens in the heart of Bristol.<br />

Customer feedback: Events manager Mike Cardwell said: “Working with Bond was<br />

a great experience, we found them knowledgeable, professional, flexible and<br />

approachable which is very important as we had little experience.<br />

“They were always available to ask questions and address any<br />

concerns, and years after the installation are still available. We<br />

continued to work together as we made additions to our structure.<br />

We would thoroughly recommend working with Bond to provide<br />

a quality, cost effective, customer minded service and product.”<br />

Flexlight Lodge 6002<br />

from Serge Ferrari<br />

Kayospruce<br />

01489 <strong>58</strong>1696<br />

info@kayospruce.co.uk<br />

www.kayospruce.com<br />

Introducing the innovative Flexlight Lodge 6002 from Serge<br />

Ferrari, now available at Kayospruce. This high-performance<br />

fabric has been designed specifically for use in marquees and<br />

structures, offering unparalleled durability and versatility.<br />

Its unique construction ensures maximum strength, while<br />

remaining lightweight and easy to handle.<br />

The Flexlight Lodge 6002 also boasts impressive weather<br />

resistance, making it ideal for use in all climates and conditions.<br />

The fabric is fire retardant, ensuring the safety of all occupants,<br />

and its superior UV resistance means it won't degrade or<br />

discolour over time.<br />

At Kayospruce, we are committed to providing our customers<br />

with the highest quality products, and the Flexlight Lodge 6002<br />

is no exception. Its superior performance and ease of use make it<br />

the perfect choice for any marquee or structure project.<br />

WWW.OPENAIRBUSINESS.COM 29


LUCIEHAMILTONPHOTOGRAPHY / BABYLON_FLOWERS<br />

FUNCTION VENUES<br />

LUCIEHAMILTONPHOTOGRAPHY / BABYLON_FLOWERS<br />

El Paso Timber<br />

Marquee<br />

Nottingham<br />

Specialised<br />

Timber Buildings<br />

0115 947 3749<br />

nstbltd@gmail.com<br />

www.nstb.co.uk<br />

Grymsdyke Manor, Buckinghamshire<br />

Product: 15x21m gold package stretch tent<br />

Supplier: Alternative Stretch Tents, 01920 455461, info@<br />

alternative-stretch.co.uk, www.alternative-stretch-tents.<br />

co.uk<br />

Our outdoor El Paso marquees are the<br />

perfect answer where outdoor cover is<br />

required. They can be supplied with either<br />

an apex or pent roof design and are perfect<br />

for a variety of uses be it live music/dancing<br />

or simply as a smoking area.<br />

Details: The couple asked for it all and Alternative<br />

Stretch Tents provided. Its gold package contains<br />

nothing but the best from its optional extras selection.<br />

Fantastic features to complement the already stunning<br />

stretch tent. Dance floor, stage, flooring, lighting,<br />

tables, chairs – all the top priorities ticked off for the<br />

big day. Alternative Stretch Tents has been accepted<br />

and recognised by MUTA accreditation. It is now part of<br />

the UK's only trade association dedicated to marquees,<br />

tents and structures so clients can be assured the<br />

highest standards of quality, workmanship, service and<br />

professionalism within the industry.<br />

Customer feedback: The happily married couple said:<br />

“More than we could have asked for, absolutely first<br />

class – thank you so much Alternative Stretch Tents.”<br />

Timber Frame Geo Dome Spaces<br />

The Dome Company<br />

07876 673354<br />

info@thedomecompany.co.uk<br />

www.thedomecompany.co.uk<br />

We design, manufacture, hire and sell the highest quality timber<br />

framed geodesic dome structures throughout the UK and beyond.<br />

Ideal for hospitality, theatre, music and so much more, from<br />

small intimate events, brand activations, weddings, films and<br />

live broadcasts, to large festivals and sporting events, we can<br />

manufacture bespoke covers to incorporate your branding and have<br />

clear and blackout cover options.<br />

Over the past 40 years, and spanning two generations, we have<br />

developed our own distinctive style of beautiful and functional<br />

geodesic domes and structures with an exclusive feel.<br />

If you have production or installation in mind, the load bearing<br />

capacity and many rigging points will save you the need for internal<br />

ground support and additional costs in most cases. Our robust<br />

structures are capable of withstanding long term or permanent<br />

installation. We have a wide range of stock ranging in size from 7m to<br />

25m diameters.<br />

30 WWW.OPENAIRBUSINESS.COM


FUNCTION VENUES<br />

Yip Cider, Canada<br />

Product: Two bamboo domes<br />

comprising a 15m dome joined to<br />

a 10m dome<br />

Supplier: Atlas Domes, 07446<br />

241486, info@atlasdomes.co.uk,<br />

www.atlasdomes.co.uk<br />

Details: Yip Cider is a great third<br />

generation family run cidery,<br />

located in New Brunswick,<br />

Canada. It was looking to expand<br />

its cidery venue services to host<br />

weddings and events within a<br />

separate unique venue alongside<br />

a spectacular new tap room.<br />

Yip was looking for a venue<br />

that would capture the beautiful<br />

views of the St Lawrence river and<br />

would allow it to host all manner<br />

of events. Atlas Domes designed a<br />

dome with large window sections<br />

facing towards the river and made<br />

sure that plenty of mesh panels<br />

allowed a breeze to pass through<br />

the dome on a hot day while<br />

keeping insects out.<br />

Customer feedback: Yip’s<br />

co-owner Hugh Mackay said: “Three years ago we hired<br />

Cameron from Atlas Domes to build us a double dome to<br />

complement our new modern cidery. We decided to do<br />

significant landscaping with the domes as the centrepiece<br />

to serve as a stunning and original event space. Originally<br />

we thought maybe a marquee tent, but after seeing Atlas<br />

Domes online and speaking to Cameron I couldn’t imagine<br />

anything else.<br />

“Cameron was excellent to deal with, very<br />

accommodating and professional. He came to Canada<br />

personally to show us how to erect the domes two years in a<br />

row! We couldn’t be happier with this stunning and unique<br />

bamboo structure. People are mesmerised by the space<br />

when they walk inside and look around and we are booked<br />

solid this upcoming season for weddings.”<br />

MESR-Technic<br />

CORE Bar and Event Hire<br />

0845 299 6499<br />

sales@core-barandeventhire.com<br />

www.core-barandeventhire.com<br />

The MESR-Technic structure from CORE Bar and Event Hire takes<br />

advantage of the extensive benefits of carbon fibre and carbon<br />

fibre composite materials. Create structures for almost any<br />

outdoor or even indoor event, with multiple levels and numerous<br />

shapes and configurations.<br />

Infinite flexibility means endless possibilities. These structures<br />

are modular and adaptable, light enough to be transported<br />

and assembled by a small team, yet strong enough to provide<br />

a festival stand or community space for those events that need<br />

it most. Fully assembled within a few hours, MESR-Technic<br />

provides quick and safe solutions with a zero waste philosophy.<br />

WWW.OPENAIRBUSINESS.COM 31


Glamping Pods | Tiny Houses | Mobile Cabins<br />

We craft beautiful spaces, providing a tailored service<br />

from initial design ideas to project completion.<br />

www.bespokehideouts.com<br />

hello@bespokehideouts.com<br />

instagram: bespokehideouts<br />

07703387322<br />

Full system price including Airforce ® 1 Wind Turbine, AirForce Control,<br />

Manual Stop Switch and Anemometer £3,295 inc VAT<br />

No matter how busy your day has been, there’s<br />

always time to relax in one of our bespoke hot tubs.<br />

E-MAIL<br />

info@woodpeckertubs.co.uk<br />

PHONE<br />

+44 7435 8669 29<br />

WEB<br />

www.woodpeckertubs.co.uk<br />

32 WWW.OPENAIRBUSINESS.COM


GLAMPSITES<br />

CASE STUDY<br />

Coastal Cabins<br />

Timber cabins with Atlantic views on the Hartland Peninsula<br />

We talk to Melissa Sheldon<br />

about the development<br />

of her family’s coastal<br />

glamping retreat which<br />

features 10 cabins designed<br />

by her father, persevering<br />

with planning and the future<br />

sale of the business.<br />

What’s your back story – your<br />

life before glamping?<br />

Before starting up Coastal Cabins<br />

I was a journalist at the BBC<br />

working in business news mainly<br />

producing for radio shows such as<br />

The Today Programme on Radio<br />

4 and Wake up to Money on Five<br />

Live.<br />

What made you decide to<br />

start offering glamping<br />

accommodation?<br />

I’m originally from North Devon<br />

and, after nearly 10 years in<br />

London, I decided to move back<br />

to the South West. My parents<br />

had some land around a pretty<br />

fishing lake with views towards<br />

the Atlantic Ocean near their<br />

home which we thought would be<br />

perfect for glamping.<br />

How did you research the<br />

business before entering it?<br />

We checked out the competition –<br />

which nearly 10 years ago wasn’t<br />

very much! The glamping industry<br />

was relatively new in the UK. Yurts<br />

seemed to be the only real form of<br />

“YURTS<br />

SEEMED<br />

TO BE THE<br />

ONLY REAL<br />

FORM OF<br />

GLAMPING,<br />

SO WE<br />

DECIDED TO<br />

GO FOR THE<br />

HIGH-END<br />

MARKET AND<br />

INCLUDE<br />

MORE<br />

FACILITIES<br />

AND<br />

AMENITIES”<br />

glamping, so we decided to go for<br />

the high-end market and include<br />

more facilities and amenities.<br />

Tell us about your location<br />

and site<br />

Coastal Cabins Glamping is in a<br />

stunning position on the Hartland<br />

Peninsula. It is a very unspoilt spot<br />

within a UNESCO biosphere site.<br />

Just one and a half miles from the<br />

coast and the popular South West<br />

Coastal Path, and one and a half<br />

miles from the pretty village of<br />

Hartland with plenty of local pubs<br />

and shops.<br />

How did you tackle getting<br />

planning?<br />

It took us years to get planning!<br />

Being part of the UNSECO<br />

Bisophere area and also in a<br />

designated Area of Outstanding<br />

Natural Beauty means we are<br />

located in an amazing spot – but<br />

getting any type of planning<br />

took years of hard work and<br />

perseverance. We got there in the<br />

end!<br />

WWW.OPENAIRBUSINESS.COM 33


GLAMPSITES<br />

“WE DECIDED TO<br />

PERSEVERE WITH<br />

THE PLANNERS AND<br />

INSISTED ON HAVING<br />

SOLID CONCRETE<br />

BASES TO MAKE THE<br />

CABINS PERMANENT<br />

STRUCTURES”<br />

How did you finance the project?<br />

In the very early days we had<br />

some minor grant funding (around<br />

£5k), but unfortunately at the<br />

time there wasn’t much available.<br />

My parents had another holiday<br />

cottage business and I ran another<br />

successful spa business too – so<br />

we used profits from these to start<br />

up Coastal Cabins.<br />

What glamping accommodation<br />

do you offer and why did you<br />

choose it?<br />

We have 10 wooden glamping<br />

cabins designed by my dad and<br />

manufactured by a joinery in<br />

the UK. We decided to persevere<br />

with the planners and insisted<br />

on having solid concrete bases<br />

to make the cabins permanent<br />

structures. They are fully insulated,<br />

ensuite and have kitchens inside<br />

too – all the mod cons! We run the<br />

business seasonally, however they<br />

could be occupied all year around.<br />

What occupancy levels and price<br />

per night do you achieve?<br />

For the past few years our<br />

occupancy levels have been very<br />

high. The summer that lockdown<br />

was lifted we had every single<br />

cabin fully booked all season. Our<br />

prices vary from £372 for a three<br />

night break in the low season,<br />

to £1,130 for a week in the peak<br />

summer holidays.<br />

34 WWW.OPENAIRBUSINESS.COM


GLAMPSITES<br />

How did you work out your<br />

brand and how do you publicise<br />

yourself?<br />

Our cabins are around a lake,<br />

just over a mile from the sea so<br />

we were keen to emphasise the<br />

coastal element in our marketing,<br />

hence the name Coastal Cabins<br />

Glamping. We have never been<br />

with an agency, preferring to<br />

market the business ourselves<br />

obtaining direct bookings. We use<br />

social media a lot!<br />

How would you describe your<br />

ethos and unique selling point?<br />

Unique and quirky family friendly<br />

cabins in the perfect setting by the<br />

sea. With over 40 years living in the<br />

area we are experts on where to go<br />

and what to do – making the most<br />

memorable holiday.<br />

Outdoor Toilets<br />

and Showers<br />

• Portable<br />

• Customisable<br />

• Quick delivery<br />

• Instant solution<br />

www.sheepshed.co.uk • 01865 600400<br />

WWW.OPENAIRBUSINESS.COM 35


GLAMPSITES<br />

How did you choose your<br />

interior decoration?<br />

There is a strong nod to the sea<br />

and all things beachy!<br />

What challenges have you faced?<br />

Planning was the main challenge<br />

we faced but once we were up<br />

and running it’s been relatively<br />

plain sailing – apart from Covid<br />

obviously!<br />

What are your plans for next<br />

season?<br />

We are always looking to expand<br />

and improve and we have lots of<br />

great ideas for the next season.<br />

However the big news is that<br />

after 40 years in the tourism<br />

industry my parents (and business<br />

partners) have decided it’s time<br />

“ USING OUR<br />

LIFELONG<br />

KNOWLEDGE<br />

OF NORTH<br />

DEVON AND<br />

CORNWALL,<br />

I ENJOY<br />

SHARING OUR<br />

INSIDERS’<br />

GUIDE TO THE<br />

BEST PLACES<br />

TO EAT, SHOP,<br />

VISIT AND<br />

EXPLORE. I<br />

LOVE GIVING<br />

PEOPLE<br />

HOLIDAYS TO<br />

REMEMBER!”<br />

to retire! So if you’re looking for<br />

the perfect lifestyle business then<br />

Coastal Cabins is currently on the<br />

market. You heard it here first…<br />

(contact Stephen at Carter Jonas<br />

01823 428855).<br />

Do you enjoy the business?<br />

Yes! After nearly 10 years I still love<br />

sharing our beautiful part of the<br />

world with our guests. Using our<br />

lifelong knowledge of North Devon<br />

and Cornwall, I enjoy sharing our<br />

insiders’ guide to the best places<br />

to eat, shop, visit and explore.<br />

I love giving people holidays to<br />

remember!<br />

What are you most proud of?<br />

Last year we were awarded a<br />

coveted Visit Devon tourism<br />

award. We were chosen from<br />

hundreds of competitors in the<br />

industry and won Bronze in the<br />

category of Glamping Business of<br />

the year.<br />

What advice could you give<br />

to someone coming into the<br />

industry?<br />

Strap in and enjoy the ride!<br />

ADDRESS BOOK<br />

DETAILS<br />

Coastal Cabins<br />

East Long Furlong<br />

Hartland<br />

Near Bideford<br />

North Devon EX39 6AT<br />

07966 192116<br />

www.coastal-cabins.com<br />

FOR SALE LISTING:<br />

www.carterjonas.co.uk/property/<br />

for-sale/bideford/tau220145


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GLAMPSITES<br />

Google Ads<br />

Another tool in your direct bookings arsenal<br />

WONDERING HOW to attract<br />

visitors to your glampsite?<br />

Perhaps you’re thinking of<br />

handing this task over to a<br />

booking agency and have<br />

accepted that the fees are worth<br />

it, especially if it means you<br />

don’t have to get your head<br />

around all that digital marketing<br />

stuff.<br />

However, as one of the more<br />

effective ways to reach potential<br />

guests, Google Ads isn’t<br />

anything like as scary as it might<br />

look at first glance. With this<br />

article, we hope to allay your<br />

fears and set you on your way to<br />

successfully using Google Ads in<br />

your marketing efforts.<br />

STEP 1<br />

Setting Up Your Google<br />

Ads Account<br />

First things first, let's get your<br />

account set up. Head to the<br />

Google Ads website and click<br />

the "Start Now" button to do<br />

this. You will be asked to enter<br />

basic information, such as your<br />

business name, website, and<br />

contact details.<br />

STEP 2<br />

Choosing Your Campaign Type<br />

Google Ads offers several<br />

different campaign types, each<br />

with its own set of features<br />

and goals. The most common<br />

campaign types in the case of<br />

glampsite marketing are Search<br />

Ads and Display Ads.<br />

Search Ads are shown at the<br />

top of Google search results<br />

when someone types in a<br />

relevant keyword. Display Ads,<br />

on the other hand, appear on<br />

websites across the internet.<br />

Choose the campaign type<br />

that best fits your goals and<br />

budget.<br />

STEP 3<br />

Creating Your Campaign<br />

Once you have chosen your<br />

campaign type, it's time to<br />

create it. This involves<br />

setting your<br />

budget, selecting<br />

keywords, and<br />

building your ad<br />

copy. You will<br />

also set a goal<br />

which could be<br />

clicks, conversions, impressions,<br />

and so on.<br />

› Budget: Set a daily budget<br />

for your campaign. This is<br />

the maximum amount you<br />

are willing to spend per day.<br />

Google Ads will automatically<br />

adjust your ad serving to stay<br />

within your budget.<br />

› Keywords: Choose the<br />

keywords you want your ad to<br />

appear for. These should be<br />

relevant to your business and<br />

the services you offer. The<br />

keyword planner will make<br />

suggestions, and you can<br />

see the number of monthly<br />

searches for each term, as<br />

well as whether the trend is<br />

increasing or decreasing.<br />

› Ad Copy: Write the text for<br />

your ad. Be sure to include<br />

your unique selling points<br />

and a call to action. Be<br />

prepared to get your<br />

thinking cap on as<br />

Google asks you to<br />

generate several<br />

different headlines<br />

and descriptions,<br />

which<br />

it then uses in different<br />

combinations.<br />

STEP 4<br />

Targeting Your Audience<br />

Google Ads enables you to<br />

target your ads to specific<br />

audiences based on a variety of<br />

factors, including demographics,<br />

location, and interests.<br />

To target your audience, go to<br />

the "Audience" section of your<br />

campaign settings. Here, you<br />

can select your target audience<br />

based on their interests,<br />

behaviours, or demographics.<br />

STEP 5<br />

Creating Ad Extensions<br />

Ad extensions are additional<br />

pieces of information that<br />

appear with your ads. These can<br />

include a phone number or a<br />

link to a page on your website.<br />

To create ad extensions, go to<br />

the "Ads & Extensions" section<br />

of your campaign settings. Here,<br />

you can add call extensions,<br />

sitelink extensions, and location<br />

extensions.<br />

38 WWW.OPENAIRBUSINESS.COM


GLAMPSITES<br />

STEP 6<br />

Monitoring Your Campaign<br />

Once your campaign goes live,<br />

it's essential to monitor its<br />

performance. This will allow you<br />

to adjust as needed to optimise<br />

your ad spend and improve your<br />

results.<br />

To monitor your campaign, go<br />

to your Google Ads dashboard's<br />

"Campaigns" tab. You can<br />

view metrics such as clicks,<br />

impressions, and click-through<br />

rates here.<br />

STEP 7<br />

Optimising Your Campaign<br />

You may need to adjust based on<br />

your campaign performance to<br />

improve your results. Here are<br />

some useful steps you can take to<br />

optimise your campaign:<br />

› Adjust your keywords: If specific<br />

keywords are not performing<br />

well, consider adding new ones<br />

or removing underperforming<br />

ones.<br />

› Adjust your ad copy: If your ad<br />

copy is not hitting the mark<br />

with your target audience, try<br />

experimenting with different<br />

messaging.<br />

› Adjust your targeting: If you<br />

do not see the desired results,<br />

try adjusting your audience<br />

targeting to reach your ideal<br />

customers better.<br />

› Adjust your budget: If you are<br />

not seeing a positive return<br />

on your investment, consider<br />

GLOSSARY<br />

adjusting your budget to reduce<br />

spend, or allocate it to more<br />

successful campaigns.<br />

STEP 8<br />

Analysing Your Results<br />

Finally, analysing your campaign<br />

results is crucial to understand<br />

what's working and what's not.<br />

You can then make informed<br />

decisions about allocating your<br />

ad spend and improving your<br />

campaign performance over time.<br />

To analyse your results, go<br />

to the "Campaigns" tab of your<br />

Google Ads dashboard and click<br />

on the campaign you want to<br />

study. Here, you can view metrics<br />

such as clicks, impressions, clickthrough<br />

rate, conversion rate, and<br />

cost per conversion.<br />

Use these metrics to identify<br />

areas where you can improve<br />

your campaign, such as adjusting<br />

your keywords, ad copy, targeting,<br />

or budget. You can also use<br />

this information to identify the<br />

campaigns which are generating<br />

the highest return on investment<br />

and focus your efforts on those.<br />

In conclusion, utilising Google<br />

Ads can be a highly effective way<br />

to promote your glampsite to<br />

potential guests. By following<br />

these eight steps, you can set up<br />

and optimise your own Google<br />

Ads campaign with confidence<br />

and start driving more traffic<br />

and bookings to your glampsite<br />

today. Remember to monitor your<br />

campaign performance regularly<br />

and adjust as needed to achieve<br />

the best possible results.<br />

TIPS<br />

› Use location targeting: Use location targeting to<br />

ensure your ads are only seen by people located<br />

within a reasonable travelling distance of your site (or<br />

whatever geographical area you feel is appropriate).<br />

› Highlight unique features: Use your ad copy to<br />

highlight the special features and amenities of your<br />

glampsite, such as hot tubs, outdoor kitchens, or<br />

picturesque views. Drawing attention to these will<br />

help you stand out from other accommodation<br />

options and attract more bookings.<br />

› High-quality visuals: Use high-quality photos and<br />

videos in your ads to showcase the beauty of your<br />

glampsite and the experience that guests can expect.<br />

Including these will help you capture the attention of<br />

potential customers and entice them to book a stay.<br />

› Focus on seasonality: Consider creating separate<br />

campaigns or ad groups for different seasons, such<br />

as summer, autumn, or winter. You can then tailor<br />

your messaging and targeting to seasonal trends and<br />

attract more bookings during peak times.<br />

› Use ad extensions: Use ad extensions such as<br />

callouts, sitelinks, and structured snippets to provide<br />

additional information about your glampsite, such as<br />

the types of accommodation available, the activities<br />

and amenities on offer, or any special deals or<br />

promotions.<br />

› Monitor the competition: Check out your competition<br />

by monitoring their ads and targeting strategies. You<br />

can then identify gaps in the market and adjust your<br />

campaign to stay ahead of the competition.<br />

› Test and optimise: Experiment with alternative<br />

formats, messaging, and targeting to see what<br />

works best for your site. Use the data and insights<br />

provided by Google Ads to continuously optimise your<br />

campaign and improve your return on investment.<br />

Clicks - Number of times users clicked on<br />

your ad.<br />

Impressions - Number of times the ad was<br />

shown.<br />

Click-through rate (CTR) - Percentage of users<br />

who clicked your ad after seeing it. Calculated<br />

by dividing the number of clicks by the number<br />

of impressions.<br />

Cost per click (CPC) - The amount you pay<br />

each time someone clicks on your ad.<br />

Conversions - The number of times users<br />

completed a process on your website after<br />

clicking on your ad, such as completing a<br />

booking or filling out a contact form.<br />

Conversion rate - Percentage of users<br />

who completed a process on your website<br />

after clicking on your ad. The percentage<br />

is calculated by dividing the number of<br />

conversions by the number of clicks.<br />

Cost per conversion - The average amount<br />

paid for each conversion. This is calculated<br />

by dividing the total cost of your campaign by<br />

the number of conversions.<br />

Average position - The average position<br />

that your ad appeared in search results. This<br />

metric ranges from 1 to 10, with 1 being the<br />

highest and 10 being the lowest.<br />

Quality score - A score that measures the<br />

relevance and quality of your ad and landing<br />

page. This metric ranges from 1 to 10, with 10<br />

being the highest.<br />

Ad rank - A metric that determines the position<br />

of your ad in search results. Calculated by<br />

multiplying your maximum bid by your quality<br />

score.<br />

Cost per thousand impressions (CPM)<br />

- The amount you pay for every thousand<br />

impressions of your Google ad.<br />

Return on investment (ROI) - The amount of<br />

revenue you generated from your ad campaign<br />

divided by your spend.<br />

WWW.OPENAIRBUSINESS.COM 39


40 WWW.OPENAIRBUSINESS.COM


GLAMPSITES<br />

LAUGH,<br />

CRY, SMILE<br />

Readers share their most memorable moments<br />

in running a glamping business<br />

Meet our Contributor<br />

Vicki Jones<br />

Tractors & Cream Glamping<br />

www.tractorsandcream.co.uk<br />

All these incidents are featured on<br />

YouTube channel www.youtube.com/<br />

tractorsandcream<br />

LAUGH<br />

I'm laughing about these things now but at the<br />

time I may have cried a bit! We had a very windy<br />

day here, some might say a good day for kite<br />

flying, but we have an 11,000 volt power line<br />

running across the field and, on this particular<br />

day, some guests decided to fly a kite. They gave<br />

it to their four year old who promptly let go of it…<br />

It wrapped itself across two power lines. I phoned<br />

National Grid who powered off the whole village<br />

for three hours. Five vehicles and a cherry picker<br />

later and they had rescued the kite and given me<br />

an official warning!<br />

The other event that I can laugh about now<br />

was when a guest turned up to stay in 2018, but<br />

we were full. I went into a flat panic thinking I<br />

had double booked a yurt; turns out she was a<br />

year early! We turned our afternoon tea yurt into<br />

accommodation for her and she had a great time.<br />

our two yurts. We put it up in beautiful, glorious<br />

Easter bank holiday sunshine and it looked<br />

amazing. The following weekend we had a group<br />

in to celebrate a 40th birthday and storm Hannah<br />

also came to the party! The wind was so bad the<br />

pole pierced straight through the top of the tent<br />

and ripped the whole side leaving us nowhere to<br />

put the guests who were staying in it!<br />

Suffice it to say we went off bell tents, and<br />

went to look for the most wind resistant canvas<br />

structure we could find. Now we've replaced all<br />

our structures with geodomes; there is no more<br />

panic about wind!<br />

SMILE<br />

Every time a guest leaves and says how<br />

wonderful their stay has been is a great<br />

experience, especially when the kids are crying<br />

because they don’t want to go home! There<br />

is a family that has come every year and last<br />

year they stayed in July. Their son wanted his<br />

9th birthday here so they booked again for<br />

September and we gave him a party in our event<br />

cabin. He said it was his best birthday ever! It<br />

makes me feel so happy that Tractors and Cream<br />

is such an integral part of his childhood.<br />

CRY<br />

We had just opened for our 2019 season<br />

launching our brand new 7m bell tent to go with<br />

“I WENT INTO A FLAT PANIC<br />

THINKING I HAD DOUBLE BOOKED<br />

A YURT; TURNS OUT SHE WAS A<br />

YEAR EARLY! WE TURNED OUR<br />

AFTERNOON TEA YURT INTO<br />

ACCOMMODATION FOR HER AND<br />

SHE HAD A GREAT TIME”<br />

WWW.OPENAIRBUSINESS.COM 41


Quality Glamping<br />

Cabins and BBQ Huts<br />

Achieve all year round bookings, with our<br />

unique luxury glamping cabins<br />

EN-SUITE AVAILABLE • OFF-GRID OR ECO OPTIONS<br />

BESPOKE SOLUTIONS • FULLY INSULATED AND HEATING OPTIONS<br />

01389 734572 info@logspan.com www.logspan.com<br />

42 WWW.OPENAIRBUSINESS.COM


GLAMPSITES<br />

SUPPLIER PROFILE<br />

Glampsan<br />

Waste sanitation solutions<br />

for ‘off-grid’ glamping,<br />

caravan, camping and<br />

event sites<br />

What does your company do?<br />

If you are diversifying into<br />

the buoyant glamping<br />

sector, Glampsan supplies an<br />

‘evolution’ of toilet and waste<br />

handling solutions. If you have<br />

selected your shepherd’s hut,<br />

for example, but don’t know<br />

how to handle the waste when<br />

someone flushes the loo or<br />

takes a shower, Glampsan<br />

provides you with choices and solutions.<br />

How do you do it so well?<br />

We have lots of relevant experience in the<br />

team. Some of our people have been in<br />

the waste industry since the early 1990s,<br />

so it’s fair to say they’ve already come<br />

across most of the same challenges our<br />

customers face today.<br />

We’ve been involved in waste as<br />

manufacturers and rental companies,<br />

so we’ve seen both sides of the portable<br />

sanitation business, and some of us are<br />

keen caravanners, so we know what’s<br />

important for that market, too. Above all,<br />

we know waste is a bit of a difficult subject<br />

for many, even to talk about sometimes,<br />

so we try to keep it as easy as possible by<br />

breaking our product offering down into<br />

simple guidance on our websites, on our<br />

social media platforms, over the phone<br />

and face-to-face at exhibitions.<br />

Please give us a potted company history<br />

We’ve been manufacturing and supplying<br />

off-grid sanitation products for the<br />

construction and outdoor event industries<br />

under our www.plasticsol.com brand<br />

since 2010. In recent years we’ve fielded<br />

enquiries for those same products from<br />

the glamping sector; it’s the same ‘waste’<br />

being flushed away after all. Yet the<br />

questions asked by the glamping sector<br />

are subtly different, hence the creation of<br />

our www.glampsan.com division and the<br />

addition of a whole raft of extra products<br />

just for the glamping and leisure sectors.<br />

Describe your brand proposition<br />

We help customers navigate the tricky<br />

subject of off-grid toilet, shower and sink<br />

waste and<br />

offer them<br />

choices. Just<br />

as the best<br />

hi-fi in the world is no good if you have<br />

the cheapest speakers, the best glamping<br />

pod in the world is no good if you can’t get<br />

waste away from it. We’ve listened to our<br />

customers and have come up with a range<br />

of solutions suitable for their sites. We<br />

want to understand customers’ needs and<br />

offer the right, long-term solution, not just<br />

any old solution.<br />

What are your ‘hero’ products?<br />

One of our biggest sellers is our lowprofile<br />

Flat Tank, which sits unobtrusively<br />

underneath your shepherd’s hut etc. to<br />

capture waste for later removal by a waste<br />

collection company. These allow many<br />

sites to start up and make money whilst<br />

waiting, and waiting, for planning approval<br />

for sewage treatment plants. For campers,<br />

it also serves as an Elsan Tipping Point. A<br />

superbly flexible product.<br />

For the camping and caravanning<br />

sectors, Glampsan is the UK and Ireland<br />

reseller for superb CampPlus en-suite<br />

bathroom and toilet pods. The most<br />

popular DUO unit contains two separate<br />

en-suite bathrooms in a back-to-back<br />

layout. Positioned between two pitches,<br />

the DUO will provide each caravan or<br />

tent pitch with its own private bathroom<br />

facility. Sites will be able to increase<br />

revenue and command higher pitch fees<br />

while raising customer satisfaction levels<br />

and extending the rental season.<br />

Our Saniflo sewage lifting stations<br />

can pump waste over height and<br />

distance while the top end of our waste<br />

handling range is a sewage treatment<br />

plant, formerly known as a septic tank.<br />

We concentrate Glampsan’s efforts on<br />

the typical sizes required by smaller<br />

glamping sites: the two, three and five<br />

person Portapura units are designed and<br />

manufactured in the UK specifically for<br />

glamping sites, holiday homes, static<br />

caravans, site offices, site toilets, garden<br />

rooms and small leisure developments.<br />

Hot off the press in 2023 is Lapee, our<br />

ground-breaking women’s urinal.<br />

Any extra special people?<br />

Everyone in our team is special to us and<br />

we all have slightly different skillsets which<br />

complement each other. Whether on the<br />

phone, on the PC, loading trucks on the<br />

yard or meeting face-to-face, the customer<br />

service ethic is ingrained in everyone’s<br />

DNA. For us, it’s all about the customer.<br />

What are you most proud of?<br />

Despite the challenges of recent years<br />

we’ve increased the product range, we’ve<br />

taken on more people and we’ve grown<br />

the business.<br />

Why should a customer get in touch?<br />

We’re friendly and approachable. We’re<br />

committed. We’re not going to supply<br />

you something you don’t need. We’re not<br />

afraid to say, “We don’t know,” because<br />

we will know someone who does. We have<br />

the experience and the product range to<br />

supply you a solution.<br />

DETAILS<br />

Glampsan<br />

01922 7<strong>58</strong>7545 / 0800 999 6010<br />

sales@glampsan.com<br />

www.glampsan.com<br />

See more on page 42<br />

WWW.OPENAIRBUSINESS.COM 43


14-16 September 2023 • NAEC Stoneleigh Park<br />

The UK’s only trade show dedicated<br />

to the glamping industry<br />

Just wandering around the show...<br />

I’ve seen so many people swapping business<br />

cards, working together, collaborating. It’s an<br />

awesome show for anyone involved or wanting<br />

to get involved…<br />

MAX MCMURDO TV presenter and upcycler<br />

Reach Every<br />

Market Sector<br />

Reach<br />

Operators<br />

Buyers Travel<br />

To You<br />

Full Seminar<br />

Programme<br />

We deliver qualified<br />

glamping operators and<br />

start-ups direct to your<br />

stand<br />

Establish meaningful<br />

business relationships<br />

that last<br />

In 2022, we welcomed<br />

visitors from a total of<br />

47 countries<br />

Information and<br />

inspiration that can help<br />

take your business to the<br />

next level<br />

To book a stand, or register to visit: www.theglampingshow.com


GLAMPSITES<br />

PRODUCT IN FOCUS<br />

Pods, Huts and Lodges<br />

Seal Point and Seal Cove<br />

Cabins, Argyll<br />

Product: Supply and<br />

installation of two lodges<br />

Supplier: Logspan, 01389<br />

734572, info@logspan.<br />

com,<br />

www.logspan.com<br />

Details: Seal Point and<br />

Seal Cove are two cabins<br />

in a wooded parkland<br />

area on a coastal property<br />

in St Catherine’s, Argyll.<br />

They are situated at the<br />

end of a private road on a<br />

point of the shoreline of Loch<br />

Fyne. Logspan supplied both selfcontained<br />

units which feature spacious<br />

living areas and full-size ensuites.<br />

As the grass area where the cabins were to<br />

be located was sloped, Logspan used its post and rail system<br />

comprising composite posts concreted into the ground, levelled<br />

off and a 6x4 pressure treated frame built on top. This minimised<br />

disruption to a mature grass area and also provided a stable<br />

platform to build on.<br />

Logspan installed the kit on-site within three days for each lodge<br />

and worked with sub-contractors on the electrical and plumbing<br />

works.<br />

Bookings are steady and year-round. We’ve had repeat<br />

bookings, a marriage proposal (she said yes!) and<br />

honeymooners who extended their stay as they<br />

loved it so much here. Everyone is complimentary<br />

about the cabins.<br />

“Logspan are a joy to do business with.<br />

From the get-go we found the entire team<br />

to be professional, friendly, knowledgeable<br />

and efficient. The construction team are so<br />

talented – it was no mean feat to get these<br />

cabins looking this snazzy, and they worked<br />

flat out. After-sales service is exemplary.<br />

In fact I’d go as far as to say that Logspan<br />

are friends as well as part of our business<br />

structure. Thank you Logspan for helping us<br />

give guests a great stay in Bonny Scotland.”<br />

Customer feedback: Louisa Walker, Seal Point and Seal Cove<br />

Cabins owner, said: “We put the first cabin up for August last year<br />

and its popularity got us putting the second one up this spring.<br />

Quality Container Homes<br />

Dyester Corp<br />

+1 305 490 5911<br />

bsendach@dyester.com<br />

www.dyestercorp.com<br />

Discover our diverse range of eco-friendly<br />

container homes and a large selection of<br />

containers – all of the highest quality in the US.<br />

Launching in 2017, Barry broke into the outdoor<br />

business with shipping container homes and<br />

alternative uses for containers. His company<br />

Dyester also makes high-quality domes and yurts.<br />

Homes made from shipping containers are much<br />

cheaper and easier to assemble!<br />

WWW.OPENAIRBUSINESS.COM 45


GLAMPSITES<br />

The Forgotten Coast Cabins, Inverness<br />

Product: Kabina Classic cabin<br />

Supplier: Enchanted Creations, 01252 561060, sales@<br />

enchantedcreations.com,<br />

www.enchantedcreations.co.uk<br />

Details: Aline Park is a picturesque location in Scotland that offers<br />

breathtaking views of the stunning Loch Aline and the Isle of Mull.<br />

Nestled on a gently sloping, south-facing site, it’s the perfect spot<br />

for anyone seeking a peaceful retreat amidst Scotland’s natural<br />

wonders.<br />

The Kabina Classic cabin installed on site exudes an inviting<br />

ambiance thanks to its natural Silver Barn spruce internal<br />

cladding, smoked charcoal flooring and high curved ceilings. The<br />

kitchen and shower room feature copper splashbacks and taps<br />

atop golden-stained worktops completing the rustic charm with a<br />

touch of modern comfort. A luxurious king-size bed also provides<br />

ample storage space with three generous drawers beneath it.<br />

The exterior of the Kabina features vertical larch cladding and<br />

a unique three-part curved roof that exudes elegance. The cabin<br />

was constructed at Enchanted Creations’ new factory in Leeds<br />

before being transported 350 miles to Aline Park in Scotland.<br />

Manoeuvring the nine tonne Kabina into the site was a<br />

significant challenge due to its size and the presence of overhead<br />

powerlines. The task was eventually accomplished, thanks to the<br />

help of a number of machines. The effort was well worth it, as the<br />

Kabina Classic now proudly holds the title of the largest glamping<br />

pod in all of Lochaline!<br />

Customer feedback: Glampsite manager Doug Taylor said: “The<br />

Kabina is fantastic, great job. It’s absolutely huge inside, far bigger<br />

than I expected.”<br />

Bespoke Log Cabin Kits<br />

Scandinavian Homes<br />

0845 299 6337<br />

homes@scandinavianhomes.com<br />

www.scandinavianhomes.com<br />

Work with Scandinavian Homes to create the ideal bespoke<br />

log cabin lodge for your location. Designed for year round use<br />

to maximise your returns, and cool in summer yet warm in<br />

winter, you choose the style and we’ll help create the perfect<br />

space. Your ecological and sustainable log cabin kit includes<br />

double or even triple glazed windows, with optional roofing as<br />

you wish.<br />

You can easily manage the build yourself; but we’re always<br />

available for support as well. Why not add luxury features such<br />

as a sauna and hot tub? Or just pare things back to nature.<br />

From cabins for couples to (large) family sized holiday homes,<br />

a beautiful log home is perfect. Just imagine your guests being<br />

able to sit on the decking enjoying the weather – sun or rain!<br />

Traditional, contemporary or even quirky designs, we can help.<br />

Contact us today to discuss your plans.<br />

46 WWW.OPENAIRBUSINESS.COM


GLAMPSITES<br />

Meadow Vale Retreats, Nottinghamshire<br />

Product: Design, manufacture and installation of a log cabin<br />

Supplier: Nottingham Specialised Timber Buildings, 0115<br />

947 3749, nstbltd@gmail.com, www.nstb.co.uk<br />

Details: Meadow Vale Retreats comprises four fabulous yurts<br />

named Fire, Wind, Earth and Water. Communal facilities<br />

include a firepit and a multi-purpose log cabin supplied by<br />

Nottingham Specialised Timber Buildings (NSTB) which<br />

houses luxurious showering facilities and a kitchen area.<br />

On receiving the enquiry, NSTB worked with Meadow Vale<br />

Retreats to establish all the requirements of the building and,<br />

after several consultations, supplied a computer generated<br />

image which enabled any alterations to be made before<br />

manufacture took place.<br />

NSTB delivered the cabin to site and erected it. The client<br />

decided that they would like to carry out the internal fittings<br />

themselves.<br />

The Farm at Avebury,<br />

Wiltshire<br />

Product: Luxury mobile glamping pod<br />

Supplier: Bespoke Hideouts, 07703<br />

387322, hello@bespokehideouts.com,<br />

www.bespokehideouts.com<br />

Details: A working farm situated<br />

inside the Avebury World Heritage site,<br />

The Farm at Avebury provides luxury<br />

accommodation to guests looking<br />

to explore the UNESCO-protected<br />

landscape<br />

Bespoke Hideouts created a luxury glamping pod designed to<br />

immerse guests within the natural landscape. The off-grid pod is built<br />

with a wriggly tin roof and flanked by shadow gap larch cladding. A<br />

spacious double bed is surrounded by low level windows, designed to<br />

give a wide angled view of the surrounding countryside.<br />

Inside, the cabin is fitted with a kitchen area and bathroom,<br />

including rain shower, and inside seating for those wetter days. The<br />

cabin is built on a trailer to allow easy transportation between sites.<br />

Before delivering the cabin to Avebury, Bespoke Hideouts<br />

conducted a site visit with the farm owners. They toured the farm and<br />

advised on a number of suitable locations for the trailer to be sited on.<br />

The agreed site was an orchard near the other guest accommodation;<br />

the only neighbours being the friendly flock of sheep.<br />

Customer feedback: Owner Alice Hues said: “A great experience<br />

from start to finish. Seeing the beautiful Bespoke Hideouts cabins in<br />

the backdrop of the farm was great, exactly as we had imagined. The<br />

quality of the cabin was amazing and the space was efficiently used to<br />

provide everything you could want from a luxury glamping pod. It was<br />

easy to maintain after the initial installation and our guests loved the<br />

unique experience of staying off-grid in such an attractive cabin and<br />

location.”<br />

WWW.OPENAIRBUSINESS.COM 47


GLAMPSITES<br />

Holiday Let, Kent<br />

Product: Shepherds hut<br />

Supplier: Outdoorsy Living, 01622 844238, info@outdoorsy-living.<br />

co.uk, www.outdoorsy-living.co.uk<br />

Details: Customer, Van King, was looking to break into the holiday<br />

rental market by creating a lovely little holiday getaway for guests<br />

looking for a coastal break. Based in the charming seaside town of<br />

Whitstable, only a short walk from the beach, he had the perfect<br />

spot in mind for this venture. On the lookout for something unique,<br />

contemporary but traditional and welcoming, he decided that a<br />

luxury shepherd hut would fit the bill perfectly and made a beeline<br />

for Outdoorsy Living’s stand at the Kent Garden Show to discuss his<br />

ideas.<br />

He settled on a bespoke 20ft long hut with a double bedroom,<br />

wet room (including shower, toilet and basin), a kitchenette with<br />

microwave and a living space that could double as a sleeping area<br />

for two more guests. This size is perfect for small groups or family<br />

holidays as a self-contained base from which to enjoy the nearby<br />

beach and surrounding areas. With hardy external timber cladding<br />

providing smart protection against the elements, the internal colour<br />

scheme of soft grey with accents in Farrow and Ball’s ‘Railings’ gives<br />

the interior the modern yet cosy look Van was aiming for.<br />

Once delivered, he was raring to go with the holiday lettings, but<br />

the original location of the shepherd hut was found to be unsuitable<br />

due to its proximity to the neighbour’s garden. Undaunted, the team<br />

swiftly returned and moved the hut to the opposite side of the back<br />

garden.<br />

Customer feedback: Owner Van King said: “Outdoorsy Living was<br />

such a pleasure to work with from beginning to end and I couldn’t be<br />

happier with the finished product – it’s beautiful. It felt like the team<br />

really cared, not only about the design and production of the hut but<br />

about the service they provided. I really couldn’t recommend them<br />

highly enough.”<br />

Introducing the Hök<br />

Urban Blossom<br />

07973 672889<br />

hello@urbanblossom.co.uk<br />

www.urbanblossom.co.uk<br />

New Accommodation<br />

Range<br />

Woodpecker Tubs<br />

07435 866929<br />

info@woodpeckertubs.co.uk<br />

www.woodpeckertubs.co.uk<br />

Here at Woodpecker Productions, it is important that we<br />

stay up to date with current trends in the marketplace,<br />

as well as delivering bespoke, handcrafted products that<br />

meet and exceed the needs of our customers.<br />

Our product ranges include accommodation units which<br />

can be designed to a customer’s specific requirements.<br />

Pictured is a fantastical unit featuring a sleek oval design<br />

which can be configured with various uses including as<br />

a seating area for dining, a kitchen space or purely for<br />

sleeping.<br />

The team is able to design and create bespoke units<br />

whether they are just simply for sleeping in, or<br />

alternatively for the whole family to stay in, with the<br />

sleeping area being on the upper level of the unit,<br />

accessed by a flight of stairs.<br />

Urban Blossom launch the Hök, a new<br />

lodge with incredible attention to detail throughout. Statement<br />

architectural glazing and angular rooflines lines create a<br />

contemporary escape for guests. Designed to create a luxurious<br />

and comfortable space for two both inside and out, the Hök has<br />

access points for either rear or side terraces to create perfect<br />

entertaining spaces. Design devices such as sliding screens<br />

ensure privacy without having to close doors, ensuring a fresh<br />

flow of air in the summer months.<br />

Built to BS3632 standards to ensure improved energy efficiency,<br />

the Hök runs on electricity and can be<br />

modified to be off-grid if required.<br />

A contemporary living and<br />

dining space leads to<br />

a master bedroom<br />

suite with a stylish<br />

wet room. Glazed<br />

doors lead from the<br />

bedroom to a private<br />

part-covered rear<br />

terrace. This creates a<br />

protected year-round<br />

space to take an alfresco<br />

dip in a stunning<br />

freestanding bath.<br />

48 WWW.OPENAIRBUSINESS.COM


BRINGING CREATURE<br />

COMFORTS TO THE<br />

GREAT OUTDOORS.<br />

Easy, discreet waste solution.<br />

Underground but on top of everything. A Sanifos lifting station can<br />

handle waste water from multiple structures on your caravan, camping<br />

or glamping site. Sited underground, you may not see Sanifos at work,<br />

but this range of powerful lifting stations gets the job done, pumping<br />

up, and along to mains drains, a septic tank or waste treatment plant.<br />

For more information visit saniflo.co.uk


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T: 0845 299 6499 - E: sales@core-eventstructures.com<br />

www.core-eventstructures.com<br />

ADVERT-EVENT-STRUCTURES.indd 1 27/01/2022 12:07:22<br />

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50 WWW.OPENAIRBUSINESS.COM


EVENTS<br />

CASE STUDY<br />

The British<br />

National Ploughing<br />

Championships &<br />

Country Festival<br />

We talk to Sue Frith, chief<br />

executive of the Society of<br />

Ploughmen, about arranging<br />

a huge, travelling annual<br />

event with very specific<br />

requirements. From finding<br />

250 acres to plough each<br />

year, creating plots for<br />

competitors of the same size,<br />

making provision for steam<br />

engines and heavy horses<br />

and creating trade areas<br />

to maximise footfall, she<br />

handles it all!<br />

Celebrating 72 years, this historic farming event moves<br />

around the UK each year<br />

Describe your event<br />

The British National Ploughing Championships<br />

& Country Festival is held in a different part<br />

of the country each year. It covers around<br />

250 acres (100 hectares) and includes<br />

ploughmen and women from throughout the<br />

country taking part in various competitions,<br />

using modern tractors, vintage tractors and<br />

magnificent heavy horses.<br />

The ultimate goal is to be Champion of<br />

Great Britain and for some classes to represent<br />

England in the World or European Ploughing<br />

Championships (held in a different part of the<br />

World or Europe each year).<br />

Alongside the competitions are<br />

trade stands, agricultural machinery<br />

demonstrations, static exhibits of vintage<br />

tractors and machinery, giant steam ploughing<br />

engines, trade stands, shopping stalls and<br />

crafts.<br />

Explain a bit about your venue<br />

We don’t have a permanent venue as the<br />

event traditionally moves around the country.<br />

Farmers/landowners very kindly allow us<br />

to use their land on the second weekend in<br />

October. This year’s event will be held on 14-15<br />

WWW.OPENAIRBUSINESS.COM 51


EVENTS<br />

October 2023 on land near Bishop’s<br />

Lydeard near Taunton, Somerset,<br />

by kind permission of K S Coles and<br />

family.<br />

What is the event’s history?<br />

This will be the 72nd<br />

championships, the first was<br />

held back in 1951 near Tadcaster,<br />

North Yorkshire. Since then it has<br />

been held in 27 different counties<br />

in England, once in Wales and<br />

four times in Scotland. We are<br />

constantly on the lookout for new<br />

sites, especially in the 16 counties<br />

we have yet to visit, or the areas it<br />

hasn’t been to for many years.<br />

Everyone involved in running<br />

the championships are volunteers<br />

and they live anywhere between<br />

Cornwall and Aberdeen.<br />

How does the relationship work<br />

with the venue?<br />

Our hosts allow us free run of<br />

the land for a week to allow us to<br />

prepare the event, hold it and then<br />

clear it all up. We have had some<br />

wonderful hosts over the past years<br />

“IT’S ALSO<br />

NICE FOR<br />

CHILDREN<br />

– AND<br />

ADULTS – TO<br />

SEE HOW<br />

FARMING HAS<br />

CHANGED<br />

OVER THE<br />

LAST 200<br />

OR MORE<br />

YEARS...”<br />

– in fact this will the third time that<br />

the Coles family has invited us back<br />

to hold the event on their land in<br />

Somerset.<br />

How is your relationship with the<br />

local authority and community?<br />

We work with many different local<br />

authorities and communities<br />

and find that they are all very<br />

welcoming. Because the event is<br />

usually something very different,<br />

communities look forward to seeing<br />

everything, especially the horses<br />

and the steam engines. It’s also<br />

nice for children – and adults – to<br />

see how farming has changed over<br />

the last 200 or more years, from the<br />

horses, steam engines and vintage<br />

tractors right through to the most<br />

up-to-date tractors and machinery.<br />

I find all the appropriate<br />

information and liaise with all the<br />

local authorities and SAGs and will<br />

travel to meet them if necessary.<br />

I do all the prep work – the only<br />

paid people in our organisation<br />

are myself and Claire who helps in<br />

the office. The rest of the team are<br />

volunteers. I only came to help in<br />

the office for one year after I left<br />

school – 40 years later, here I am as<br />

chief executive!<br />

How do you plan the layout of the<br />

event?<br />

Every site is different and it’s<br />

impossible to have two the same<br />

as sometimes we might be in one<br />

or two massive fields or, such as<br />

last year when we were on the<br />

Chatsworth Estate in Derbyshire,<br />

we had 10 fields to fit it all in. So<br />

it all depends on the size of fields,<br />

the hedges and even how the crops<br />

have been harvested.<br />

We plan the layout ourselves<br />

– the land for ploughing is a bit<br />

more technical than just putting<br />

competitors in a field as we have to<br />

take into consideration the direction<br />

the land has been drilled/worked by<br />

the farmer as they will plough in the<br />

opposite direction. We need to make<br />

sure they all have the same size plot<br />

too, which will vary in size for each<br />

class depending on the equipment<br />

being used to plough. I don’t think<br />

there are event specialists who<br />

specialise in ploughing!<br />

52 WWW.OPENAIRBUSINESS.COM


EVENTS<br />

The trade stands we try to<br />

plan between the car park and<br />

something like the horse ploughing<br />

or steam engines, so we get the<br />

most footfall through them. Again,<br />

depending on the layout of the<br />

fields, they might be in a block, in<br />

rows, back to back or one year we<br />

had a field which allowed us to put<br />

them all around the edge of the<br />

horse ploughing so the traders had<br />

something to see!<br />

How did you research and source<br />

your marquees, flooring, bars etc?<br />

We usually hire marquees locally.<br />

We scour the internet and ask<br />

for local recommendations for<br />

companies in the area and secure<br />

the best quotes. Sometimes we use<br />

companies more than once if we<br />

return to an area or close by.<br />

Will the ban on red diesel be an<br />

issue this year?<br />

We were very worried about the<br />

“THE TRADE<br />

STANDS WE<br />

TRY TO PLAN<br />

BETWEEN THE<br />

CAR PARK AND<br />

SOMETHING<br />

LIKE THE<br />

HORSE<br />

PLOUGHING<br />

OR STEAM<br />

ENGINES,<br />

SO WE GET<br />

THE MOST<br />

FOOTFALL<br />

THROUGH<br />

THEM”<br />

ban on red diesel – it doesn’t really<br />

affect us for things such as power<br />

supplies but it affects most of our<br />

competitors who run tractors on<br />

red diesel and also the vehicles<br />

we borrow such as tractors and<br />

telehandlers, as the majority are<br />

used on farms.<br />

The original proposal was that it<br />

would be banned completely and<br />

therefore everyone using a tractor<br />

on their farm with red diesel would<br />

have to flush it and use white for<br />

a ploughing match. This would<br />

have meant less competitors and<br />

we wouldn’t be able to borrow<br />

machinery easily, as the majority<br />

of farmers wouldn’t want the<br />

hassle. It was good to see the<br />

government amend this to allow<br />

users in agriculture to continue<br />

to use red diesel including<br />

the running of outdoor events<br />

and participation in ploughing<br />

matches.<br />

How do you manage admissions<br />

and visitor safety?<br />

Visitors pay whilst still in their car<br />

and then park up. All the ploughing<br />

is roped off so moving tractors and<br />

machinery are secure. With the<br />

event being held over such a huge<br />

area, we don’t have problems with<br />

huge crowds of people as visitors<br />

are spread around the site.<br />

How did you cope during 2020 and<br />

2021?<br />

We didn’t run in 2020 but we<br />

managed to hold a very successful<br />

event in 2021 near Mindrum in<br />

Northumberland.<br />

What ground protection do you<br />

use for cars and footfall?<br />

Depends on the site we have. If the<br />

weather is good, nothing.<br />

How do you publicise the event?<br />

Local advertising and some<br />

advertising in vintage tractor/<br />

WWW.OPENAIRBUSINESS.COM 53


EVENTS<br />

farming/country magazines. Most<br />

of our advertising is done online<br />

through Facebook and Twitter.<br />

How do you finance the event?<br />

We rely on sponsorship from local<br />

and national companies and income<br />

from trade stands, visitors and entry<br />

fees. We are a registered charity so<br />

we don’t need to make a profit, just<br />

stay in the black and any gains are<br />

“ploughed” back in!<br />

What are your plans for next year?<br />

In 2024 the championships will be<br />

held on the Thoresby Estate near<br />

Newark, Nottinghamshire. We are<br />

actively looking for suitable sites<br />

from 2025 onwards.<br />

What advice could you give to<br />

someone coming into the outdoor<br />

event industry?<br />

Be honest and fair and you won’t go<br />

far wrong.<br />

ADDRESS BOOK<br />

DETAILS<br />

72nd British National Ploughing<br />

Championships & Country Festival<br />

Bishop’s Lydeard<br />

Near Taunton<br />

Somerset<br />

www.ploughmen.co.uk/<br />

events/2023-british-national-ploughing-championships<br />

54 WWW.OPENAIRBUSINESS.COM


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EVENTS<br />

Industry Comment<br />

Steve Heap<br />

AFO general secretary Steve Heap gives a round up<br />

DRAWING A LINE UNDER THE RE-<br />

INSURANCE SCHEME<br />

During Covid we were introduced<br />

to the government’s live events reinsurance<br />

scheme. At the time insurance<br />

companies were quite rightly not able<br />

to deliver insurance that covered Covid.<br />

Cancellations of events were quite<br />

deliberately left off the policies because<br />

the insurance world had not gathered its<br />

underwriters and investors in support<br />

of what could be a series of dramatic<br />

cancellations.<br />

So, the government stepped in.<br />

Unfortunately they stepped in with an<br />

insurance policy that really was never fit<br />

for purpose. Wind forward to 2023 and<br />

we were invited to join a panel to draw a<br />

line under live events reinsurance scheme<br />

and make comment. Before the panel was<br />

assembled, I made comment on behalf of<br />

AFO and had to be honest and critical; and<br />

of course, never heard from them again.<br />

The outcome? There was one single<br />

claim made which cost the policy £180,500,<br />

but actually the premiums that covered<br />

169 events amounted to £6m, so where<br />

did the funds actually go? Maybe one day<br />

we will find out. And why did 169 events<br />

want to take on the cover whilst literally<br />

thousands of others clearly did not?<br />

According to the Freedom of Information<br />

request by a national newspaper, the<br />

scheme resulted in just one payment to<br />

organisers of an electronic music festival<br />

after the event was called off due to the<br />

“ACCORDING TO THE<br />

FREEDOM OF INFORMATION<br />

REQUEST BY A NATIONAL<br />

NEWSPAPER, THE SCHEME<br />

RESULTED IN JUST ONE<br />

PAYMENT TO ORGANISERS<br />

OF AN ELECTRONIC<br />

MUSIC FESTIVAL AFTER<br />

THE EVENT WAS CALLED<br />

OFF DUE TO THE VENUE<br />

BEING REQUIRED AS A<br />

VACCINATION CENTRE”<br />

venue being required as a vaccination<br />

centre. The Department of Digital Culture,<br />

Media and Sport at the time were boasting<br />

that they had provided over £100m worth<br />

of cover for the events industry and<br />

wasn’t that an exceptional step? Well, in<br />

all honesty no it wasn’t. Some big names<br />

took it on like Wimbledon, the Brit Awards,<br />

Virgin Radio’s Big Thank You Tour and<br />

the London Art Fair. But in the main no<br />

one could afford it and very few people<br />

believed it was actually fit for purpose. So<br />

there’s the line. Now draw under it.<br />

NEW SECRETARY OF STATE FOR<br />

CULTURE, MEDIA AND SPORT<br />

I recently wrote to Lucy Frazer to<br />

congratulate her on her appointment as<br />

Secretary of State for Culture, Media and<br />

Sport, you will notice Digital has been<br />

dropped and moved over to a different<br />

department. Kindly, she replied personally<br />

and said, “I fully recognise the UK’s<br />

position as a world leader in the (festival<br />

sectors). Events have an incredible impact<br />

on people’s everyday lives and hold huge<br />

importance in the economy”. She went on<br />

56 WWW.OPENAIRBUSINESS.COM


EVENTS<br />

to say, “I will be focussing on delivering<br />

our shared priorities for the sector so that<br />

we can continue to grow the economy<br />

(through festivals and events) and enrich<br />

lives across the country”.<br />

So, there it is, we are now back on<br />

the radar of the 13th DCMS minister in<br />

recent years. From discussions I believe<br />

she genuinely agrees that our events<br />

are important to communities and the<br />

economy, and I believe we will get her<br />

support whenever possible. We can also<br />

recruit support through her opposite<br />

number in the Labour Party who is<br />

now a permanent member of the APPG<br />

Events. The best way for you to join in this<br />

correspondence is to write to your own<br />

local MPs and keep up the profile of you<br />

own event in their mailbox. It is through<br />

these actions that government will be<br />

ready when we turn to them for further<br />

support.<br />

Remember government needs positive<br />

messages, not problems. i.e. what are<br />

we looking for, what solutions can we<br />

offer, what can be achieved and how<br />

might government assist? Don’t take your<br />

problems to your MP, take your ideas of<br />

what the solution might be.<br />

SOME OLD, SOME NEW, SOME<br />

STRUGGLING, SOME SUCCESS<br />

Variation on a well-known phrase, but<br />

it is very appropriate. I must say I am<br />

surprised to see new festivals popping<br />

up all over the UK. Not hundreds, but a<br />

good few. Whilst others are struggling<br />

to sell tickets, blaming the economic<br />

climate, struggling to cover the costs of<br />

infrastructure, blaming Covid and lack of<br />

funding, blaming government. You have<br />

my support and indeed my sympathy, but<br />

we are on the cusp of the 2023 season.<br />

We have now got to start coming up with<br />

solutions, ideas on how we are going to<br />

solve these problems. If they remain as<br />

problems, then we are doomed. Why is<br />

it that Shambala has sold out along with<br />

Beautiful Days? How come Medicine<br />

Festival is down to their last couple of<br />

dozen tickets?<br />

Have a good look at their websites, their<br />

publicity and marketing, their artistic line<br />

up, their target audience, their philosophy,<br />

their modus operandi. Maybe there is<br />

something that can be learned that will<br />

help you if you are struggling to get your<br />

event back on the road.<br />

I remember saying at the end of the<br />

second year of Covid that by 2023 if our<br />

industry grew by 17% we would be back<br />

to where we were before Covid. I am sorry<br />

to say that I think I was wrong. I think it is<br />

going to take until 2025 for us to properly<br />

recover, but you are the most resilient,<br />

creative and imaginative people in the<br />

arts world. You will dig in and make your<br />

festivals happen one way or another and<br />

gradually we will recover. There may be<br />

political debates to be had but festivals<br />

will live on as they have for thousands of<br />

years.<br />

ABOUT THE AUTHOR<br />

Steve Heap is the<br />

general secretary of the<br />

Association of Festival<br />

Organisers (AFO). AFO<br />

membership is open to<br />

festival and event organisers,<br />

associates, suppliers and sole<br />

traders within the festival industry. For more<br />

information visit<br />

www.festivalorganisers.org, drop Steve an<br />

email at sh@festivalorganisers.co.uk or give<br />

him a call on 01629 827014.<br />

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WWW.OPENAIRBUSINESS.COM 57


EVENTS<br />

Let There be Light<br />

Liz Pugh, creative producer for Walk the Plank, reviews the trends<br />

around the use of light, fire and fireworks at public events<br />

LIGHT HOLDS us all in its grasp – and the<br />

use of light at live events in the UK and<br />

Europe has developed into events that are<br />

now all about light.<br />

For countries like the UK in the northern<br />

hemisphere, light holds a special resonance:<br />

it helps to make us feel safe, it reminds us<br />

that we are not alone in the long dark nights<br />

of winter, and it’s part of many communities’<br />

rituals – from the Christmas Lights Switch On<br />

to the lights of Diwali to the candles we light<br />

on special occasions at home and the fires<br />

we love to light when we go camping.<br />

Light – and its counterpoint darkness –<br />

can evoke deep emotions, and great light<br />

art often offers both the artist’s message<br />

and space for our own connection to deeper<br />

narratives, as well as a deeply sensory<br />

experience which we are increasingly willing<br />

to pay for.<br />

The power of light at live events has<br />

always been significant, but festivals and<br />

events have usually spent more money on<br />

sound. However, over the last few years<br />

we have seen a huge increase in light trails<br />

and light festivals, and light is increasingly<br />

“THE PANDEMIC<br />

ACCELERATED THE GROWTH<br />

OF EVENTS THAT COULD<br />

OFFER A DURATIONAL<br />

EXPERIENCE THAT COULD<br />

BE SOCIALLY DISTANCED,<br />

TARGETED AT FAMILIES AND<br />

FRIEND GROUPS WHO WERE<br />

DESPERATE TO GET OUT AND<br />

GET TOGETHER BUT NOT IN<br />

LARGE CROWDS”<br />

dominating the outdoor arts and festival<br />

sector.<br />

The international network Lighting Urban<br />

Community International (LUCI) is based<br />

in Lyons and we at Walk the Plank are<br />

members. It is home to one of the world’s<br />

first light festivals, has seen its membership<br />

grow and it now extends to more than 500<br />

cities and other organisations that work with<br />

light.<br />

As we know from those transformative<br />

experiences at concerts, festivals or other<br />

gigs when the lighting designers illuminate<br />

us, the audience, as well as the stars on<br />

stage, we can feel a sense of connection and<br />

elation thanks to great lighting outdoors.<br />

Many festivals use light installations<br />

and light art works to create ambience,<br />

transform spaces and build excitement<br />

– from the Big Chill’s pioneering art trails<br />

to the Outer Space Zone at a festival like<br />

Bluedot, the combination of light and<br />

landscape has always been beguiling.<br />

Pre-Covid, we could see the market for<br />

installations that used light or fire – like<br />

fire gardens or torchlit processions –<br />

growing alongside the traditional firework<br />

celebrations of 5th November, Chinese New<br />

Year, Hogmanay and such like.<br />

The pandemic accelerated the growth<br />

of events that could offer a durational<br />

experience that could be socially distanced,<br />

targeted at families and friend groups who<br />

were desperate to get out and get together<br />

but not in large crowds. Light trails and light<br />

festivals offered a great way to celebrate<br />

<strong>58</strong> WWW.OPENAIRBUSINESS.COM


EVENTS<br />

Christmas, Halloween or winter – from the<br />

RHS Gardens Glow events to the National<br />

Trust’s embrace of all things illuminated in<br />

every stately home across the country, we<br />

now have a light trail on every corner.<br />

Music festival promoters like From<br />

the Fields pivoted to become light trail<br />

providers and the opportunities for artists<br />

and designers that work with light have<br />

increased – from work by established artists<br />

like Mick Stephenson or Yayoi Kusama and<br />

designers like Stephen Page of dbnAudile<br />

to the Creative Europe project Beacon by<br />

Craig Morrison, co-commissioned by three<br />

European cities. UK-based Light Collective’s<br />

recent publication, Women Light Artists,<br />

highlights the contribution of over 150<br />

women like Punjabi Liverpudlian artist Chila<br />

Kumari Singh Burman, whose artworks use<br />

light as a medium to represent a tangle of<br />

cultural inspirations, and Frankie Boyle who<br />

works at the intersection of light, colour and<br />

form to create a sensory experience for the<br />

audience.<br />

A NOTE ON FIREWORKS<br />

Fireworks bring joy and offer great value for money if you want to create a visual<br />

moment that can be shared by hundreds or thousands of people all at the same time.<br />

But there is a perception that they are disproportionately environmentally unfriendly.<br />

Nathan Jackson, who has led Walk the Plank’s sustainability strategy over the<br />

past 15 years, said: “We have done lots of research into the environmental impact<br />

of fireworks, and the largest component of the carbon footprint of an event with<br />

fireworks, lights, drones or whatever is typically audience travel because it’s the<br />

thousands of car journeys that have the most impact on the environment, dwarfing<br />

the impact of the creative content of the show itself.” Walk the Plank is a member of<br />

the British Pyrotechnics Association.<br />

POWERFUL MAGIC<br />

As one of the UK’s leading outdoor arts<br />

companies, Walk the Plank has always<br />

worked with light and fire as tools for<br />

engaging communities – making processions<br />

and creating participatory art works like<br />

our recent Green Space Dark Skies project<br />

which lit up 20 National Parks and AONBs,<br />

with a finale featured on BBC Countryfile.<br />

From beautiful homemade lanterns made of<br />

tissue paper and willow created by people in<br />

their own towns and villages to skilled artists<br />

making lanterns for the closing ceremony<br />

of the XVII Commonwealth Games, or the<br />

handheld Geolights engineered for Green<br />

Space Dark Skies – we use light because it’s a<br />

powerful magic.<br />

For Hull’s Freedom Festival, we led a<br />

torchlight procession of more than 800<br />

local people through the streets of the unlit<br />

and unloved ‘old town’ area which had<br />

been home to MP and abolitionist William<br />

Wilberforce. This journey to the festival site<br />

was a way of signalling that the festival was<br />

going to shine a light into the town’s hidden<br />

heritage and foreground its connection to<br />

the abolition of the slave trade and other<br />

fights for freedom.<br />

Walk the Plank also instigated a series<br />

of Art Car Parades in 2007-2009, including<br />

illuminated Art Car Parades in Blackpool,<br />

Newcastle-upon-Tyne for its Glow festival,<br />

Edinburgh and Manchester. These playful<br />

reimagining of vehicles – everything from<br />

an illuminated milk float (by artists Jon<br />

Large and Spencer Marsden) to a sliced-up<br />

London taxi which glowed red (by sculptor<br />

Pete Mountain) – which were illuminated and<br />

driven through the streets, to the delight of<br />

huge crowds.<br />

Our most recent project involved<br />

thousands of people signing up to become<br />

‘Lumenators’, participants in a series of<br />

lightworks in the landscape, including on the<br />

highest peaks of England, Wales, Scotland<br />

and Northern Ireland. Green Space Dark<br />

Skies prioritised sustainability and its impact<br />

report makes for interesting reading for<br />

anyone interested in minimising the negative<br />

environmental impact of their event (<strong>Issue</strong><br />

57, Open Air Business). Nathan Jackson,<br />

head of production, said: “We did not take<br />

a ‘business as usual’ approach to this work<br />

and we hope that Lumenators will become<br />

caretakers of nature for the future. Our<br />

landscapes are places worth protecting, for<br />

everyone, forever.”<br />

“Working with Siemens, CORE Lighting<br />

and the best engineers and lighting<br />

designers in the UK last year, we developed<br />

technology that enables us to choreograph<br />

mass lighting in the landscape as well as in<br />

stadiums or cityscapes,” said John Wassell,<br />

creative producer for Green Space Dark Skies<br />

and one of Walk the Plank’s co-founders. The<br />

Geolights use GPS technology, as well as Wi-<br />

Fi, and have been developed to take account<br />

of the environmental sensitivities that are<br />

an increasing factor for anyone working<br />

outdoors, where the impact of light pollution<br />

on insect and wildlife populations can be<br />

significant. By remotely changing the colour<br />

of the Geolights, each participant effectively<br />

became a pixel within a coordinated image<br />

of live art across the landscape. The result<br />

was impressive lighting displays that were<br />

recorded from above and on the ground<br />

to create 16 free to watch short films,<br />

distributed online.<br />

ABOUT THE AUTHOR<br />

Liz Pugh is creative<br />

producer and cofounder<br />

of Walk the<br />

Plank, which has a<br />

30+ year track record<br />

of making art, festivals and<br />

events that engage citizens in<br />

public celebration .<br />

From opening European Capital of Culture<br />

celebrations (Liverpool08, Turku2011,<br />

Paphos2017) to immersive installations<br />

like BODY (Science Festivals in UK & Ireland<br />

2021/22), from parades to fire gardens,<br />

Walk the Plank consistently attracts<br />

acclaim and showcases talent.<br />

Liz now leads teams working on festivals,<br />

parades, and site-specific performances<br />

including Manchester Day (2010-22),<br />

Grimsby’s Festival of the Sea (2021-22),<br />

Winter Light, North Wales (2019-20) plus<br />

many more events animating town and<br />

city centres. www.walktheplank.co.uk,<br />

info@walktheplank.co.uk, @walktheplank<br />

(Twitter, LinkedIn, Facebook), @<br />

walktheplankarts (Instagram).<br />

WWW.OPENAIRBUSINESS.COM 59


EVENTS<br />

PRODUCT IN FOCUS<br />

Flooring & ground<br />

Protection<br />

Private Wedding,<br />

Andrews Marquees<br />

Product: Cassette flooring, entrance platform,<br />

steps, ramp, balustrading and FloorStak support<br />

and levelling system<br />

Supplier: FloorStak, 07841 069627, alan@regenteng.com,<br />

www.floorstak.com<br />

Details: The 12x36m cassette flooring system was supplied complete with FloorStak<br />

support and levelling to allow Andrews Marquees to install its Custom Covers tents.<br />

Special design features of the system enable floors to be adjusted for use with 6m,<br />

9m, and 12m wide configurations. The entry platform, steps and ramp can be arranged<br />

to permit side or front access according to site requirements.<br />

Customer feedback: Shaun Andrews, owner of Andrews Marquees, said: “I would like<br />

to take this opportunity to say how much we appreciated the service from you and<br />

your team, especially the staff that you sent out to show us and help us put the cassette<br />

flooring in place for our son’s wedding.<br />

“The product itself is excellent (we did not realise how uneven our lawn was) and the<br />

end result was perfect, after going over the shrubs and tree trunks. I would recommend<br />

this product to any other marquee hire company that is thinking of going down the<br />

cassette raised flooring route; the product speaks for itself.”<br />

Blenheim Palace Triathlon,<br />

Oxfordshire<br />

Product: 550m2 M4A4 Herringbone coir matting<br />

Supplier: Coir Store, 07884 303082,<br />

andy@coirstore.co.uk,<br />

www.coirstore.co.uk<br />

Details: This hugely popular sporting event is<br />

Britain’s second biggest triathlon. Every year over<br />

7,000 triathletes take part, with first timers accounting<br />

for more than half of the field. Not only does this event raise<br />

thousands of pounds for charities, but it’s also a great opportunity for many of<br />

Britain’s top athletes to hone their skills.<br />

Starting with a 750m swim in the Great Lake, the competitors enter a ‘transition<br />

area’. The M4A4 Herringbone coir matting supplied is laid onto the pathways to<br />

protect the athletes’ feet as they run from the swim out to the transition area.<br />

The route between lake and transition area is long and meandering, so it’s not<br />

always possible to lay a full 12m length. Fortunately the matting is easily cut to<br />

shorter and more appropriate lengths. Being 100% natural and extremely durable,<br />

it gives good traction for the runners even when wet. Capable of withstanding<br />

thousands of feet means previously supplied mats will be used again!<br />

Customer feedback: Clayton Payne, senior operations manager, IMG UK, said:<br />

“We use the matting for both the Bloodwise Blenheim Palace Triathlon and the AJ<br />

Bell London Triathlon. In both cases it is used to protect athletes’ feet as they run<br />

from the swim out to transition.”<br />

60 WWW.OPENAIRBUSINESS.COM


EVENTS<br />

Stuttgart Regional Agricultural<br />

Festival, Germany<br />

Product: 2,000m2 PERFO-EQ Tiles<br />

Supplier: S2T Group (PERFO), 01992 522797, info@perfo.co.uk,<br />

www.perfo.co.uk<br />

Details: The Landwirtschaftliches Hauptfest takes place in Stuttgart in<br />

South West Germany over nine days in late September/early October<br />

to coincide with the popular Cannstatter Volksfest Beer Festival.<br />

It showcases machinery, structures and a wide range of solutions<br />

employed across the agricultural sector, from rearing livestock to<br />

working the land.<br />

A large part of the show ground is covered with gravel and not<br />

ideally suited for pedestrian traffic, pushchairs or those<br />

with mobility issues. For this reason the organisers were<br />

looking for a product that could be quickly and easily<br />

deployed as a walkway on the gravel surface for the<br />

duration of the event to provide a more suitable<br />

and comfortable surface for pedestrians, especially<br />

for wheelchair users and children’s buggies etc.<br />

Another requirement was that the product could<br />

be removed quickly after the show and would<br />

take up little storage space when not in use, as the<br />

operators of the Cannstatter Wasen showground<br />

planned to use it for other events held at the venue. S2T<br />

Group’s PERFO-EQ system of interlocking plastic tiles was<br />

the ideal solution, meeting the client’s requirements.<br />

Customer feedback: “After a trial in 2010, the operators of the<br />

showground were suitably impressed and the PERFO-EQ product has<br />

since been used at subsequent events to great effect. Furthermore<br />

the PERFO-EQ interlocking plastic matting was also used to provide a<br />

walkway when part of the showground was temporarily transformed<br />

into a reception centre for refugees arriving in Southern Germany after<br />

fleeing the conflict in Syria.”<br />

Market Leading<br />

Flooring<br />

Marquee Floors<br />

01787 372988<br />

info@marqueefloors.co.uk<br />

www.marqueefloors.co.uk<br />

Market leaders for the marquee industry with high<br />

quality traditional matting for use in marquees, party<br />

tents and indoor/outdoor exhibitions and functions.<br />

From Dandy Dura – the market leading polypropylene<br />

matting for marquee flooring in the UK – through<br />

to Dandy Coco, Dandy Weave and some essential<br />

glamping and sundry products to ensure your event or<br />

structure has the perfect finishing touch.<br />

We offer a bespoke service with most of our ranges<br />

available in any size or bespoke shape complete with<br />

binding and eyelets.<br />

LuxTrax Tiles<br />

GT Trax<br />

01487 823344<br />

info@gttrax.co.uk<br />

www.gttrax.co.uk<br />

LuxTrax from GT Trax is a high quality plastic modular flooring<br />

system ideally suited for marquee flooring, walkways and<br />

display areas both indoors and out.<br />

Each LuxTrax tile is swiftly installed without the need for<br />

any special tools or skills. There is an underside channel<br />

for electricity cables ensuring that wires are conveyed<br />

safely underfoot. LuxTrax tiles measure approximately<br />

500x500x32mm and weigh just 1.5kg, equalling 6.0kg per<br />

square metre.<br />

Tiles are manufactured in the UK from reprocessed<br />

polyprop co-polymer, which offers a high impact resistance<br />

even at low temperatures. LuxTrax is BS certified for anti-slip<br />

and has been professionally load tested. It is available for hire<br />

or sale throughout the UK exclusively from GT Trax, which<br />

offers a complete installation and removal service.<br />

LuxTrax complements existing flooring products within the<br />

GT Trax range including temporary roadways, walkways and<br />

ground protection panels.<br />

WWW.OPENAIRBUSINESS.COM 61


Spot light<br />

A roundup of products for the outdoor hospitality industry<br />

LOG CABINS IN EVERY STYLE<br />

Scandinavian Homes<br />

0845 299 6337<br />

homes@scandinavianhomes.com<br />

www.scandinavianhomes.com<br />

From cabins for couples to family<br />

sized holiday homes, a beautiful<br />

log cabin will last a lifetime.<br />

Contact us today to discuss your<br />

ideas.<br />

Log cabins to suit all situations,<br />

self-contained and ideal for year<br />

round use. With traditional,<br />

contemporary, and even mobile<br />

home options available, take a<br />

look at our portfolio of ideas and<br />

work with us to develop your<br />

perfect guest accommodation.<br />

SUSTAINABLE BUILDING KITS<br />

Outerspace Group<br />

01978 532930<br />

hello@outerspacegroup.com<br />

www.outerspacegroup.com<br />

Looking for a sustainable and ecofriendly<br />

solution to your building<br />

projects? Look no further than our<br />

Luxury Eco Building Kits. Our SIPs<br />

(structural insulated panels) kits<br />

are energy-efficient and incredibly<br />

fast to build, making them the<br />

perfect choice for anyone looking<br />

to create a stylish and sustainable<br />

living space.<br />

Whether you’re looking to create<br />

glamping pods, lodges or outdoor<br />

living spaces, we’ve got you<br />

covered. With our install partners<br />

across the UK and our commitment<br />

to sourcing and delivering<br />

everything you need in one simple<br />

delivery, you can trust that your<br />

project will be up and running in<br />

no time.<br />

BESPOKE, PREMIUM<br />

SHEPHERD HUTS<br />

Regency Shepherd Huts<br />

07807 072080<br />

info@regencyshepherdhuts.co.uk<br />

www.regencyshepherdhuts.co.uk<br />

We offer a totally bespoke service,<br />

building premium shepherd huts.<br />

Each hut is custom made and<br />

totally different. We pride ourselves<br />

on high-end finishing and like to<br />

co-design with our customers,<br />

listening to their creative ideas,<br />

whilst lending our experience to<br />

advise what is achievable.<br />

The most popular cladding we<br />

cater for is green oak or coloured,<br />

corrugated tin. We love to create a<br />

sumptuous feel to our huts so we<br />

include quartz worktops, chunky<br />

oak steps, an over-bed roof light<br />

and a pop up TV as standard. All<br />

internal decor is tailored to suit the<br />

taste of the customer.<br />

DOMES FOR THE MOON?<br />

Dyester<br />

+1 305 490 5911<br />

kathfleisch@gmail.com<br />

www.dyestercorp.com<br />

Domespaces provides weatherproof<br />

housing units of the future<br />

for all of your needs and activities.<br />

Dyester Corp, the parent<br />

corporation of Domespaces, could<br />

provide future domes for the Moon.<br />

Renderings have been sent to<br />

NASA who may buy the domes for<br />

the practice area being developed<br />

in the USA. Experts say we could<br />

be living on the moon in 10 years.<br />

62 WWW.OPENAIRBUSINESS.COM


HANDCRAFTED SHEPHERD HUT<br />

FOR SALE<br />

07507 976516<br />

catblaw1@gmail.com<br />

Built by a local joiner this bespoke<br />

shepherds hut would be perfect<br />

for rental holiday let or extra<br />

accommodation in your garden.<br />

It is a cosy space with a wood<br />

burning stove/oven, double glazing<br />

and insulated walls. The hut is<br />

self-contained with its own shower<br />

room and WC. There is also a<br />

kitchenette and space for a small<br />

fridge.<br />

The double bed and small seating<br />

area has storage areas underneath.<br />

The hut was built to be off-grid<br />

however the wall lights and<br />

sockets can be connected to mains<br />

electricity if required.<br />

Unused and sold due to a change<br />

in circumstances.<br />

SANIFOS UNDERGROUND LIFTING<br />

STATIONS<br />

Saniflo<br />

020 8842 0033<br />

sales@saniflo.co.uk<br />

www.saniflo.co.uk<br />

The Sanifos range of underground<br />

lifting stations is a useful way to<br />

discharge waste from multiple<br />

caravan pitches, pods, toilet<br />

blocks and even on site cafes or<br />

restaurants when gravity drainage<br />

isn’t an option. Installed discreetly<br />

underground, the units – which<br />

range from a 110-litre model to<br />

1,300-litres – feature a robust<br />

pump, grinder and pre-mounted<br />

pipework for ease of installation.<br />

The Sanifos range can pump up to<br />

17m (depending on the model) and<br />

has multiple connections to take<br />

waste from several appliances.<br />

TOTAL WASTE SOLUTIONS<br />

Glampsan<br />

0800 999 6010<br />

sales@glampsan.com<br />

www.glampsan.com<br />

Glampsan supplies an<br />

“evolution” of toilet and waste<br />

handling solutions. At one end<br />

of the spectrum, choose from<br />

composting, separating and low<br />

volume flush toilets, or even the<br />

new CampPlus ensuite washroom<br />

pod, which includes a toilet,<br />

shower, heating and wash basin.<br />

Once you have a toilet solution<br />

in place, you may need waste<br />

collection tanks – above or below<br />

ground. Glampsan can supply these<br />

and also sewage lifting stations and<br />

pumps (to move waste across your<br />

site) as well as sewage treatment<br />

plants.<br />

PERFO GROUND REINFORCEMENT<br />

SYSTEM<br />

S2T Group<br />

01992 522797<br />

www.perfo.co.uk<br />

S2T Group’s PERFO range of<br />

ground protection products<br />

comprises a system of interlocking,<br />

self-anchoring permeable plastic<br />

tiles which are embedded into an<br />

existing surface, eg. a mature grass<br />

area or prepared base consisting of<br />

a layer of crushed stone chippings,<br />

depending on the application.<br />

A number of light to heavy duty<br />

solutions are available to suit<br />

varied ground conditions, traffic<br />

profiles and loading requirements.<br />

Unlike other geogrid systems,<br />

PERFO tiles are usually installed<br />

without the need for excavation,<br />

being compacted directly into the<br />

existing surface using rollers or<br />

compactor plates. Installation is<br />

therefore rapid and planning issues<br />

less problematic.<br />

WWW.OPENAIRBUSINESS.COM 63


Classified Directory<br />

01453 767171<br />

www.bondfabrications.co.uk<br />

enquiries@bondfabrications.co.uk<br />

Finman<br />

Glamping<br />

Cabins and<br />

BBQ Huts<br />

From<br />

£5,540<br />

UNIQUE • QUALITY • CUSTOMISABLE<br />

01389 887205 www.logspan.com<br />

C RE®<br />

BAR& EVENTHIRE<br />

STYLISH CUSTOMISABLE BAR RENTAL<br />

DRY HIRE OR FULL SERVICE<br />

T: 0845 299 6499 - E: sales@core-barandeventhire.com<br />

www.core-barandeventhire.com<br />

CREATED BY YOU, MADE BY US!<br />

Innovative products<br />

for Temporary Structure installations<br />

• Structure Support and Levelling<br />

• Modular Steps & Ramps<br />

• Balustrades<br />

• Cassette Floors<br />

• Bespoke Engineering<br />

+44 121 526 6060<br />

info@regenteng.com<br />

www.floorstak.com<br />

Nottingham Specialised<br />

Timber Blds Ltd<br />

Advert - small.indd 1 16/04/2021 16:04:43<br />

FULL DELIVERY & ERECTION<br />

SERVICES AVAILABLE<br />

Unit 1 Hawksworth street<br />

Nottingham, NG3 2EG<br />

01159 473749 www.nstb.co.uk<br />

64 WWW.OPENAIRBUSINESS.COM


PEOPLE<br />

Behind the Scenes with…<br />

Clare Macleod<br />

How Clare Macleod came to own and run<br />

one of the UK’s most unusual venues<br />

WHEN I was 16 I organised my school’s first<br />

ball to take place outside of the sports hall. I<br />

always knew I wanted to be in events! Little<br />

did I know when planning that first event in<br />

a marquee at a local golf course, my career<br />

journey via marketing and PR for global<br />

technology brands would lead me to host<br />

weddings, parties and corporate events in<br />

the most unusual and spectacular marquee<br />

of them all.<br />

So many venues describe themselves as<br />

unusual and unique but Deckerdence really<br />

is! There is no other outdoor structure or<br />

venue quite like it. A vintage 1967 Leyland<br />

PD2 double-deck bus is the centrepiece of<br />

our 360-degree circular marquee. The bus<br />

is home to a traditional bar on the lower<br />

deck and a fabulous cocktail lounge on the<br />

upper deck. Elements inside our marquee<br />

provide everything that a conventional<br />

venue offers and more. We have a dining<br />

space for up to 150 guests, an entertainment<br />

area with stage, dancefloor and disco lights<br />

complemented by our vintage lounge with<br />

oak-panelled walls, Chesterfield sofas and a<br />

working fireplace.<br />

Running Deckerdence alongside our<br />

other businesses, Clarky’s Marquees and<br />

Commbus, truly means that no two days<br />

are ever the same. Clarky’s Marquees<br />

specialises in vintage marquees, and very<br />

often these structures are part of larger<br />

client set-ups with Deckerdence. Commbus<br />

provides event support for festivals and<br />

outdoor events and has a fleet of custombuilt<br />

vehicles, including many more buses<br />

used for event offices, dressing and green<br />

rooms.<br />

As everyone who runs a small business<br />

knows, your job role is extremely varied<br />

and needs to cover all aspects, from the<br />

critical areas overseeing and implementing<br />

marketing plans and finance management<br />

to sales and operations. My business partner<br />

looks after all the infrastructure of our site<br />

and the build of Deckerdence including the<br />

power and events field set-up, alongside<br />

elements that are brought in for each<br />

client’s event. My main focus is looking after<br />

our clients and working with them on their<br />

plans for their wedding or event. It is really<br />

important for me to get to know them well<br />

and to understand them as individuals in<br />

order to provide what they are imagining.<br />

My daily routine depends significantly on<br />

whether it’s an office or event day. Either<br />

way, it always starts with lots of tea and<br />

plotting my to-do list in my diary. Even<br />

with the best pre-event planning there are<br />

always tasks that need to be done on the<br />

day.<br />

Our office is based at our events site<br />

in North Warwickshire. Having the office<br />

and the events field in one place is a great<br />

advantage. Joining me in the office every<br />

day are two labradors, Blyth and Mazie.<br />

They love the chance to show off in the<br />

background of a Zoom meeting when they<br />

get the chance. Being able to step out of<br />

the office and wander into our events field<br />

is great for them, as well as for me. Being<br />

able to walk around the field when working<br />

on a new client brief often gives me great<br />

inspiration and new ideas.<br />

For an office day, well, there is no typical<br />

day. Currently, I am trying a block-andtackle<br />

method of working as I can be guilty<br />

of working on one task and seeing an email<br />

pop in my inbox, becoming distracted like a<br />

magpie, and getting carried away. A neverending<br />

cycle of working on the business and<br />

in the business.<br />

My favourite areas are working on our<br />

own series of public events for this year and<br />

working with our clients to develop their<br />

concepts from the dining area to venue<br />

styling and floral – and of course creating a<br />

bespoke cocktail menu (which sometimes<br />

involves tasting new cocktails with our<br />

mixologist – tough job but someone has it<br />

do it). I am hoping this year that the new<br />

fresh crop of herbs I have grown will be a<br />

great addition to our cocktails (and yes,<br />

for those who know me – the gardener is<br />

keeping a close eye on me, as our florist<br />

Penny is in constant disbelief that I still kill<br />

every succulent that she gives me!).<br />

Having started my career before social<br />

media existed, I would never have believed<br />

WWW.OPENAIRBUSINESS.COM 65


PEOPLE<br />

how much of a working day could be spent<br />

watching cat videos. By that I mean trying to<br />

stay up to date with the latest Instagram reels<br />

trends!<br />

On an event day, much of the hard work is<br />

completed during the planning process. This<br />

means event days are super exciting; all we<br />

need to do is execute our plans. Some days<br />

can start early morning and finish at 3am –<br />

it’s a long day and hard work but I love it!<br />

When events are based off-site, I’m lucky<br />

that I don't have to drive the bus. As a vintage<br />

vehicle, speed is definitely not her forte, and<br />

then there’s the parking! Let’s just say I still<br />

struggle to park my smart car.<br />

Our team at Deckerdence includes some<br />

great freelancers and an excellent supplier<br />

network. Working this way allows us to bring<br />

in the right people for each event. So far,<br />

we have never had a request that the team<br />

and I haven't been able to meet, from the<br />

last-minute request for donkey rides at one<br />

wedding to keeping an ice sculpture cold in<br />

the marquee in 30-degree heat!<br />

Last month we hosted a spectacular<br />

party for my business partner's 50+1<br />

birthday celebrations. With one of our<br />

sister company’s marquees, we created<br />

an extra entertainment space attached to<br />

Deckerdence. Our stylist designed and built<br />

a cabaret theatre theme, with a 3m high LED<br />

video wall as the backdrop to the stage. With<br />

a range of live acts performing throughout<br />

the night, it was undoubtedly one of the<br />

most fun parties we have organised.<br />

Last year we hosted our first three-day<br />

wedding celebration and we have some<br />

fantastic events coming up this year. We are<br />

heading down to Devon for a Mad Hatters<br />

Tea Party-themed wedding, and one of our<br />

autumn weddings has Alpacas as the guests<br />

of honour. We believe that just because<br />

you want an outdoor event or party, you<br />

shouldn’t have to compromise on glamour,<br />

style or content.<br />

“I AM SUPER PROUD OF<br />

BEING HERE AS A SMALL<br />

BUSINESS WITH EVERYTHING<br />

WE HAVE HAD TO FACE.<br />

NOT THAT I WANT TO BRING<br />

THAT C WORD BACK TO THE<br />

FOREFRONT, BUT I AM PROUD<br />

OF HOW WE MANAGED<br />

TO SURVIVE DURING THE<br />

PANDEMIC”<br />

One of our early challenges was finding the<br />

correct category to describe Deckerdence.<br />

While the biggest part of the structure is<br />

marquee-based, we operate quite differently<br />

than traditional marquee hire companies.<br />

Taking time out to work on the business with<br />

our industry-leading mentor has helped<br />

us position Deckerdence as a truly unique<br />

venue. As a small business, you find the todo<br />

list is never-ending, but taking time out to<br />

reflect, evaluate and make plans for growth<br />

is essential.<br />

I am super proud of being here as a small<br />

business with everything we have had to<br />

face. Not that I want to bring that C word<br />

back to the forefront, but I am proud of how<br />

we managed to survive during the pandemic.<br />

I remember wondering if people would<br />

ever want to be in a space with hundreds<br />

of other people again. When we couldn’t<br />

host events we collaborated with other local<br />

event and exhibition companies to support<br />

the national campaigns generating local<br />

and national press coverage on the lack of<br />

support for the industry. This included a slow<br />

drive event through Birmingham City Centre,<br />

with over 70 companies joining. Many who<br />

saw the local press coverage said they had<br />

never considered how important the events<br />

industry was to society.<br />

There are so many things I love about my<br />

job. One of my favourites is when our clients<br />

keep Deckerdence a secret from their guests;<br />

I love watching the reactions and amazement<br />

as those guests arrive at Deckerdence and<br />

find the bus in the centre of the marquee.<br />

I also love that every day is different; I<br />

love starting with a blank piece of paper<br />

and creating that dream wedding or event.<br />

Currently I am designing a new website to<br />

bring all our companies together, and I enjoy<br />

working on our business now as much as I<br />

love running events. In fact, while working<br />

on the new website I came up with our new<br />

tagline: Experts in our field – in a field!<br />

ABOUT THE AUTHOR<br />

Clare Macleod is the co-owner and events<br />

director at Deckerdence. Alongside business<br />

partner Mark Clark, they provide a truly unique<br />

venue experience for their clients. Events can<br />

be hosted at their site in North Warwickshire or<br />

Deckerdence can travel to you.<br />

www.deckerdence.com<br />

66 WWW.OPENAIRBUSINESS.COM


ISSUE 51 | 2022 | www.openairbusiness.com<br />

ISSUE 52 | 2022 | www.openairbusiness.com<br />

BUSINESS<br />

ISSUE 46 | October/November 2021 | www.openairbusiness.com<br />

BUSINESS<br />

BESPOKE GLAMPING<br />

ISSUE 49 | March/April 2022 | www.openairbusiness.com<br />

EVENT STRUCTURES<br />

FUNCTION VENUES<br />

› Bars & Catering<br />

› Outdoor Ceremonies<br />

GLAMPSITES<br />

› Compost Toilets<br />

› Booking Systems<br />

EVENTS<br />

› Seeing Red<br />

› Total Immersion<br />

BUSINESS<br />

INFRASTRUCTURE<br />

FUNCTION VENUES<br />

› Sharing Snaps<br />

› Kitchen Efficiencies<br />

GLAMPSITES<br />

› Architects<br />

› Natural Pools<br />

EVENTS<br />

› Green Hydrogen<br />

› Tent Waste<br />

GLAMPING<br />

SHOW<br />

PREVIEW<br />

FUNCTION VENUES<br />

› Accommodation<br />

› Eco Marketing<br />

GLAMPSITES<br />

› Research<br />

› Sewage Strategy<br />

EVENTS<br />

› Stage Build<br />

› Ticketing<br />

BUSINESS<br />

FUNCTION<br />

VENUES<br />

› Pricing<br />

› Websites<br />

GLAMPSITES<br />

› Business Rates<br />

› Building Regulations<br />

EVENTS<br />

› Reusable Cups<br />

› Festival Costs<br />

ISSUE 53 | 2022 | www.openairbusiness.com<br />

STRUCTURES<br />

ENTREPRENEUR’S CHAT<br />

Tim Bowles -Campwell<br />

BUSINESS<br />

FUNCTION VENUES<br />

/ /<br />

GLAMPSITES<br />

EVENTS<br />

› Shoot Styling<br />

› Logo Protection<br />

› Insurance<br />

› Saying Thanks<br />

› Treehouse Builds<br />

› Going Hybrid<br />

CASE STUDIES:<br />

ROKA BELLA ROSE WEDDINGS • THE MEADOWS AT POLEHANGER • BURRS LIVE<br />

CASE STUDIES:<br />

GREEN & AWAY • BIRDHOLME GLAMPING • SHREWSBURY FOOD FESTIVAL<br />

CASE STUDIES:<br />

SYCHPWLL CENTRE • BROOK FARM SHEPHERD HUTS • IRLAM LIVE<br />

ENTREPRENEUR’S CHAT<br />

Derry Green - The Secret Garden Glamping<br />

› Derry Green - The Secret Garden Glamping<br />

CASE STUDIES:<br />

HYDE ESTATE WILD GARDENS • BROCKLOCH ECO RETREAT • TRAMLINES FESTIVAL<br />

CASE STUDIES:<br />

OLD OAK FARM • DRAGONFLY CAMPING • TORCHLIGHT FESTIVAL OF CAMPING<br />

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