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Issue 61

The UK's outdoor hospitality business magazine for function venues, glamping, festivals and outdoor events

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ISSUE <strong>61</strong> | 2023 | www.openairbusiness.com<br />

BUSINESS<br />

WINTER<br />

BOOKINGS<br />

VENUES<br />

› Keywords<br />

› Exteriors<br />

GLAMPSITES<br />

› Hot Tubs & Saunas<br />

› Glamping Show Review<br />

EVENTS<br />

› Illuminations<br />

› Bars & Catering<br />

CASE STUDIES: OAK TREE BARN • LOOSE REINS • ARCTANGENT


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ISSUE <strong>61</strong> | 2023 | www.openairbusiness.com<br />

WELCOME<br />

WELLNESS, SAUNAS and sustainability – you just need to look at<br />

Open Air Business to understand the drivers behind mainstream<br />

hospitality’s adoption of the likes of lakeside lodges, woodland<br />

‘rooms’ and cabins in castle grounds – all featured on the news<br />

pages. The big boys are capitalising on the demand for nature<br />

stays; what are glamping operators doing to stay relevant and<br />

keep hold of their market? Will 2024 be the shakedown year we<br />

knew was coming or will there be demand enough in the market<br />

for all? Surely, at more often than not £300-£1,000+ bed night<br />

rates for such accommodation delivered by hoteliers, there will<br />

still be plenty of customers for the more affordable offering; and<br />

as Booking.com’s 2024 trends report shows, authenticity is a key consideration for many<br />

travellers – not something easily delivered by identikit prefab cains; no matter how much<br />

shou sugi ban you cover them in.<br />

Certainly owning their unique selling point, our glamping case study in this issue, Loose<br />

Reins, pays homage to the occupation of its equestrian owners and offers an authentic wild<br />

west experience to guests. It succeeds with details including its Buckeroo Club for children,<br />

cabin porches for nighttime cocoa and American quilts for cosy times.<br />

Standing out in a crowded market is also challenging for wedding venues – perhaps even<br />

more so than for glampsites. Business consultant Sam Lloyd lays out simple tactics for an<br />

effective keyword strategy – with the tips and free tools she suggests there is no excuse for<br />

not creating online content to target your absolute perfect customer.<br />

Short days means great opportunities for seasonal lights. We usually turn our attention<br />

to winter illuminations in this issue and this time we’ve gone to one of the best for some<br />

insights. Rob Paul is design director at LCI Productions, the man behind Windsor Great Park<br />

Illuminated and Halloween at Hampton Court Palace, and offers his advice on creating the<br />

perfect show.<br />

I sign off here for 2023 before the team and I turn our attention to the 2024 Little Black<br />

Book. Big news… following its success over the last three years, we’ve decided to open its<br />

directory-style pages up to the whole of our industry – why should glamping have all the<br />

fun?! So, if you are a supplier, make sure to give Marney a call to secure one of the limited<br />

editorial opportunities, and if you are a subscriber, you can look forward to unwrapping a<br />

new year pressie from us in January. Until then, happy Christmas!<br />

PUBLISHERS<br />

Steve Rix - steve@openairbusiness.com<br />

Tally Rix - tally@openairbusiness.com<br />

EDITOR<br />

Tally Rix - tally@openairbusiness.com<br />

ADVERTISING SALES<br />

Marney Whyte - 01892 677743<br />

marney@openairbusiness.com<br />

David Hobden - 01892 677741<br />

david@openairbusiness.com<br />

ADMINISTRATOR<br />

Kirsty Farrow – 01892 677740<br />

kirsty@openairbusiness.com<br />

DESIGN<br />

James English -<br />

www.jamesenglishdesign.co.uk<br />

PUBLISHED BY<br />

Coffee Shop Media Ltd<br />

www.coffeeshopmedia.com<br />

Milroy House, Sayers Lane,<br />

Tenterden, TN30 6BW<br />

01580 848555<br />

RECEIVE 9 ISSUES FOR £20<br />

To start a paid subscription, please visit<br />

www.openairbusiness.com/subscribe<br />

Tally Rix<br />

Editor / Publisher<br />

Contents ISSUE <strong>61</strong> – 2023<br />

Find more expert advice online:<br />

www.openairbusiness.com<br />

UPFRONT<br />

4 News<br />

6 Product News<br />

12 Glamping Show<br />

Review<br />

14 Entrepreneur’s Chat<br />

– Vicki Jones, Tractors<br />

and Cream<br />

FUNCTION VENUES<br />

18 Oak Tree Barn – a<br />

festival-style venue in<br />

Kent<br />

23 Keyword Tactics<br />

– understand and<br />

use the power of<br />

keywords<br />

27 Landscape &<br />

Exteriors – products<br />

in action<br />

31 Professional Services<br />

– products in action<br />

GLAMPSITES<br />

33 Loose Reins – glamp<br />

like a cowboy in<br />

Dorset<br />

39 Winter Bookings –<br />

boost your bookings<br />

with a direct email<br />

strategy<br />

43 Hot Tubs – products<br />

in action<br />

44 Saunas – products in<br />

action<br />

EVENTS<br />

47 ArcTanGent – 5,000<br />

metalheads in the<br />

Mendips<br />

52 Light Magic – trade<br />

secrets from LCI<br />

Productions<br />

57 Heat & Power –<br />

products in action<br />

59 Bars & Catering –<br />

products in action<br />

60 Spotlight<br />

62 Classifieds<br />

65 Behind the Scenes –<br />

Rentadinosaur<br />

SUBSCRIBE<br />

ONLINE<br />

WINTER<br />

BOOKINGS<br />

VENUES<br />

› Keywords<br />

› Exteriors<br />

GLAMPSITES<br />

› Hot Tubs & Saunas<br />

› Glamping Show Review<br />

CASE STUDIES: OAK TREE BARN • LOOSE REINS • ARCTANGENT<br />

EVENTS<br />

› Illuminations<br />

› Bars & Catering<br />

COVER PHOTO<br />

CoalBunker Glamping Pods offers a seamless, one-stop<br />

solution for year round glamping accommodation. Made<br />

from structural insulated panels for a quick build and great<br />

performance.<br />

01269 850 224, info@coalbunkerpods.co.uk.<br />

www.coalbunker.co.uk<br />

BUSINESS<br />

WWW.OPENAIRBUSINESS.COM 3


Event Medical<br />

Association Launches<br />

The Event Medical Association (or Event<br />

Medical) is a new body representing medical<br />

providers working within the events industry.<br />

Launched at The Showman’s Show in October,<br />

the organisation is part of a shared vision to<br />

build stronger foundations within the industry<br />

and will answer the call to provide events<br />

with closer, more standardised, and coherent<br />

working practices. It also addresses incoming<br />

governance that will regulate the medical<br />

treatment of attendees at events.<br />

In its initial stages, Event Medical will sit on<br />

the NOEA Council and be part of its website,<br />

benefiting from the support resources<br />

available through the association. It has<br />

also been massively supported by seed<br />

funding from The Showman’s Show, ahead<br />

of its launch. NOEA will encourage dual<br />

membership of both associations amongst<br />

its many members concerned with medical<br />

support at events.<br />

Talking on the launch, one of the Event<br />

Medical Association’s co-founders, Chris<br />

Howes, said: “The government is looking<br />

at regulation that will examine the way<br />

medicine is provided at major events and,<br />

for us, it’s important that the industry has a<br />

voice in these discussions. The Event Medical<br />

Association allows us to do this.”<br />

Michelin Restaurant adds<br />

Garden Room Accommodation<br />

MOOR HALL, the two Michelin-starred<br />

restaurant with rooms in Lancashire, is<br />

launching seven cabins in spring 2024. The<br />

‘garden rooms’ have been created by KOTO<br />

and will be situated in woodland around the<br />

restaurant’s gardens. Each unit has its own<br />

hot tub and has been designed to high eco<br />

standards.<br />

Chef patron Mark Birchall has worked<br />

with KOTO to select seven botanicals<br />

that will become the names and inspire<br />

the different designs for each of the new<br />

Sustainable Travel Trends<br />

BOOKING.COM’S 2024 trends report has shown that over<br />

half (53%) of travellers are seeking accommodation that<br />

blends comfort with innovative sustainability features.<br />

They crave the serenity of nature indoors, with 65%<br />

desiring green spaces and plants in their stays. Travellers<br />

are keen on eco-friendly choices and, even more so,<br />

on app rewards for making sustainable decisions (60%).<br />

Authenticity is key, with 47% eager to connect with locals in<br />

less-travelled areas and 44% venturing into less touristy spots.<br />

rooms. “Moor Hall is constantly evolving”,<br />

he says. “Innovation, sustainability, and<br />

an outstanding guest experience are at<br />

the heart of everything we do, and I am so<br />

excited for this next stage in our journey.<br />

Moor Hall is located in a beautiful setting,<br />

and it has been a pleasure working with<br />

KOTO to design new rooms that celebrate<br />

the surroundings and connect guests to the<br />

natural world around them.” Prices will start<br />

from £1,100 for dinner, bed and breakfast<br />

for two.<br />

KOTO DESIGN<br />

KOTO DESIGN<br />

Leeds Castle adds Lakeside Lodges<br />

LEEDS CASTLE near Maidstone, Kent, has launched four new<br />

lakeside lodges with private direct entry to the castle, views over the<br />

Great Water from a private deck, and a stargazing rooflights above<br />

the beds.<br />

Helen Bonser-Wilton, chief executive of the Leeds Castle<br />

Foundation, said: “Our new Lakeside Lodges will add another<br />

exciting opportunity for guests to enjoy a luxury stay within the<br />

grounds of Leeds Castle.<br />

“The lodges have been meticulously designed to offer a perfect<br />

blend of modern comfort and luxury, with breathtaking views of the<br />

picturesque Great Water and the historic Leeds Castle estate. We<br />

are confident that guests will be captivated by the unrivalled views,<br />

impeccable service, and the peaceful serenity of their surroundings,<br />

ensuring an unforgettable stay.”<br />

4 WWW.OPENAIRBUSINESS.COM


Waterside<br />

Lodges<br />

THE SOUTH Lodge hotel<br />

in Horsham will launch six<br />

lakeside lodges and two spa<br />

lodges in the estate’s 93 acre<br />

grounds in summer 2024. The<br />

spa lodges will feature a steam<br />

shower, outdoor whirlpool<br />

bath and infrared halotherapy<br />

sauna.<br />

Last year, owner Exclusive<br />

Collection became the first<br />

hotel group in the UK to<br />

achieve B Corp certification.<br />

As part of this ongoing<br />

commitment, a number of<br />

planting initiatives are being<br />

started across the group as<br />

part of its Land App / Protect<br />

Earth partnership.<br />

In March, 1,500 trees over<br />

four acres were planted at<br />

South Lodge to extend the<br />

ancient woodland over time.<br />

UK Greener Festival Award Finalists<br />

A GREENER FUTURE (AGF) will once again<br />

join forces with the UK Festival Awards to<br />

present The UK Greener Festival Award 2023.<br />

The top five nominees for the award are<br />

selected from those who have applied for<br />

the AGF certification and demonstrated<br />

outstanding success in reducing their<br />

environmental impacts and changing the<br />

industry for the better.<br />

The 2023 UK Greener Festival Award<br />

shortlist is: American Express Presents<br />

BST Hyde Park, Cambridge Folk Festival,<br />

Greenbelt, Green Gathering and Love Saves<br />

The Day.<br />

The festival that scored the highest in the<br />

AGF’s UK assessments during summer 2023<br />

will be crowned the winner at The UK Festival<br />

Awards, held on 5 December at Manchester’s<br />

Escape to Freight Island.<br />

All AGF certified events from the UK<br />

and worldwide will be announced at the<br />

International AGF Awards during the Green<br />

Events & Innovations Conference, GEI 16,<br />

London, on 27 February 2024.<br />

LOVE SAVES THE DAY<br />

Guy Ritchie<br />

WildKitchen<br />

Partnership<br />

SURREY HOTEL Beaverbrook has<br />

announced a partnership with Guy<br />

Ritchie’s WildKitchen business<br />

allowing for year-round alfresco dining<br />

experiences.<br />

Seating 12-26 guests, the outdoor<br />

kitchen structure will be located in<br />

a meadow overlooking the site’s<br />

woodlands. The structure is the brain<br />

child of British film-maker Guy Ritchie<br />

and includes under table heating, a<br />

copper tabletop to keep plates heated<br />

and a fully retractable canvas roof and<br />

sides.<br />

Ritchie and his business partners<br />

spent seven years refining numerous<br />

prototypes for the WildKitchen, which<br />

also made a cameo in the film ‘The<br />

Gentlemen’.<br />

He commented: “You want the<br />

benefit of the indoors and the<br />

outdoors, so we made WildKitchen<br />

completely retractable. If you want to<br />

furl everything up you are completely<br />

outdoors within minutes, if the wind or<br />

rain starts to hit, you just drop the roof<br />

and you are completely protected from<br />

the elements. And when the evenings<br />

get cooler the table keeps you warm”.<br />

WILD KITCHEN<br />

WWW.OPENAIRBUSINESS.COM 5


PRODUCT<br />

Woodpecker Modular<br />

Accommodation<br />

FOR THOSE of you who visited the Glamping<br />

Show recently at Stoneleigh Park, you will<br />

have seen Woodpecker Tubs’ showstopper<br />

that was created for the event. The product<br />

was a spacious modular house building<br />

developed for those looking to add<br />

accommodation units to their glamping,<br />

camping or lodge sites.<br />

The in-house design team have thought<br />

about everything needed for that moment of<br />

luxury, with a spacious sleeping area, large<br />

kitchen and dining area and a full bathroom<br />

to make holiday escapes special.<br />

As with all Woodpecker products, the<br />

unit can be made bespoke depending on a<br />

customer’s needs. Add more living space,<br />

an additional bedroom, or take it off-grid.<br />

Woodpecker prides itself on going the extra<br />

mile.<br />

07435 866929, info@woodpeckertubs.co.uk,<br />

www.woodpeckertubs.co.uk<br />

Step into a Realm of A-Frame Lodges<br />

WHEN IT comes to opulent holiday<br />

accommodations, wanderers are<br />

progressively in search of distinctive<br />

and extraordinary architectural styles<br />

that surpass the norm. The allure of<br />

these unconventional constructions<br />

lies in their ability to provide an<br />

unmatched encounter that is both<br />

visually mesmerising and unforgettable.<br />

Outerspace has recently introduced a<br />

range of SIP (structural insulated panel)<br />

A-frame lodge kits targeted at luxury<br />

destinations looking for something out<br />

of the ordinary that also fulfils several<br />

sustainable objectives, primarily due to<br />

their remarkably insulated properties.<br />

A-Frame holiday lodges not only boast<br />

stunning aesthetics but also offer a lavish<br />

and cosy retreat for guests. From their<br />

efficient insulation to their contemporary<br />

amenities, these lodges are meticulously<br />

crafted to provide a superior level of<br />

comfort and elegance.<br />

In today’s environmentally aware<br />

world, sustainable and eco-friendly<br />

accommodations are gaining<br />

momentum among luxury vacationers.<br />

SIP holiday lodges lead the charge in<br />

sustainable design, featuring a range<br />

of eco-conscious elements that attract<br />

environmentally mindful travellers.<br />

01978 532930, phil.jackson@<br />

outerspacegroup.com,<br />

www.outerspacelife.co.uk<br />

Is Recycled Aluminium the Future for Pods?<br />

WHAT COMES to mind when you think about aluminium? For most of us, we tend<br />

to think about the aluminium foil we use in our kitchens. Aluminium, however, is<br />

an extremely versatile metal not to be overlooked.<br />

Aluminium is only 150 years old and was classified as a precious metal during<br />

the mid-1800s, making it one of the youngest commercial metals. Strong but<br />

lightweight, it’s just one-third the weight of steel and only takes 5% of the energy<br />

needed to extract from ore. Also, about 75% of all aluminium ever produced is<br />

still in use today, thanks to recycling.<br />

Super flexible, aluminium is resilient to the shock of impact from things like<br />

wind, which is why the metal is used in manufacturing cars and, more recently,<br />

outdoor structures.<br />

The future has arrived with the revolutionary new LOCX system, using recycled<br />

British aluminium to build strong structural frames of any shape and size. If you<br />

think your future project could benefit from aluminium, get in touch!<br />

07767 666999, info@luxurypods.com, www.luxurypods.com<br />

6 WWW.OPENAIRBUSINESS.COM


MARSHALL MEADOWS MANOR<br />

Riding the<br />

Waves at Lost<br />

Shore Surf<br />

Resort<br />

LOST SHORE Surf Resort is<br />

coming to Scotland in 2024, and<br />

Armadilla will be providing 22 luxury<br />

accommodation pods when it proudly<br />

becomes Europe’s largest inland<br />

surfing resort.<br />

Based in Edinburgh, this worldclass<br />

facility will change the<br />

landscape of Scottish tourism,<br />

bringing an iconic sport to a new<br />

inland home, and further establishing<br />

Scotland as the go-to destination for<br />

adventure.<br />

With visitors being attracted from<br />

all over Scotland, the UK and the rest<br />

of the world, Lost Shore has invested<br />

in eleven of Armadilla’s iconic Pods:<br />

five Waves that sleep up to six people<br />

and six of its new DDA-compliant Kurv<br />

products providing differing ecofriendly<br />

waterside accommodation<br />

pods that cater for all types of visitor<br />

needs.<br />

All Armadilla products provide<br />

unparalleled levels of comfort with<br />

smart technology as standard, but<br />

it is the unique design of each unit<br />

that will create the biggest impact at<br />

Lost Shore and the perfect place for<br />

unwinding after a day on the waves.<br />

Capable of generating up to 1,000<br />

waves per hour, Lost Shore will be set<br />

within a 60-acre country park, offering<br />

a food market, shopping, and a<br />

wellness spa alongside the Armadilla<br />

accommodation units.<br />

Mark Stewart of Lost Shore Surf<br />

Resort, said: “Our Armadilla pods<br />

will help Lost Shore become one<br />

of the premier tourism and leisure<br />

destinations in the country.”<br />

01314 404000, sales@armadilla.<br />

co.uk, www.armadilla.co.uk<br />

New Designs from<br />

Coal Bunker<br />

COAL BUNKER Pods has released a new portfolio<br />

of designs for 2023/24. All buildings across its<br />

garden and leisure range are made with highquality<br />

structurally insulated panels (SIPs), giving<br />

builds a robust edge with more longevity than<br />

conventional timber frame structures. They are<br />

also fast to build.<br />

Coal Bunker offers on-site or offsite modular<br />

builds across the UK and Ireland alongside holiday<br />

home structures on chassis.<br />

The third-generation, family-run business<br />

situated in Carmarthenshire originated in 1971,<br />

beginning as a coal merchant. The team has<br />

gained a unique insight into the leisure industry<br />

over many years and is sensitive to the key<br />

challenges faced by site owners. The launch<br />

of Coal Bunker Glamping Pods caters to these,<br />

offering something different in the market.<br />

01269 842620, sales@coalbunkerpods.co.uk,<br />

www.coalbunker.co.uk<br />

Recycled Planters in any Size<br />

Exeter-based DCW Polymers has announced the launch of its new sustainable planters,<br />

expanding the firm’s popular outdoor products range. The stylish planter can be made in a<br />

variety of sizes, giving purchasers the option to tailor the planter to fit their own space.<br />

The planters, made out of 100% recycled plastic collected from UK businesses, are<br />

available to order now. Well-suited to open-air businesses, the planters are maintenancefree<br />

and long-lasting. Completely weatherproof, they will not rot, splinter, corrode or ever<br />

require painting or treating. The planters are also robust and hard-wearing, meaning that<br />

they are not easily vandalised.<br />

Simon Almond, managing director, said: “We understand that different planters are<br />

needed for different spaces, so our team can work with customers to create a planter that<br />

fits. You even have the option to add small wheels to the bottom of your planter, giving you<br />

the ability to move it easily.”<br />

01392 535353, polymers@dcw.co.uk, www.dcwpolymers.co.uk<br />

WWW.OPENAIRBUSINESS.COM 7


PRODUCT<br />

Stage Bus Scales up Manufacture<br />

A BLACK Country engineer with a passion for sustainability is<br />

disrupting the events industry with a new stage innovation.<br />

Andrew Teverson, who started The Stage Bus in 2006 with<br />

inheritance money from his grandparents, has used years of<br />

experience to develop the Stage Box, a stage platform that can<br />

operate from the back of a truck or as a detachable unit that selfdismounts<br />

using hydraulic legs.<br />

Built into a converted 20ft container, the entire stage is solar<br />

powered, can run for up to eight hours on a full charge, takes less<br />

than one hour to set up and comes with all the audio-visual and<br />

PA systems a band or organiser could wish for.<br />

It can be used for events or festivals attracting up to 5,000<br />

people and has already been chosen by Battersea Power Station<br />

to celebrate the King’s Coronation as well as by the London<br />

Marathon.<br />

With interest in The Stage Box going through the roof, the<br />

Halesowen-based entrepreneur is now looking to scale up<br />

manufacturing to provide the concept for longer-team leases or<br />

for sale in the UK and overseas.<br />

It is an ambition that could generate an additional £600,000 in<br />

revenue and create five new jobs at the firm’s Black Country base.<br />

0121 585 9264, info@thestagebus.com,<br />

www.thestagebus.com<br />

The new AIRSCREEN nano 2m<br />

AIRSCREEN is thrilled to introduce the latest addition to its<br />

family – the new AIRSCREEN nano, with a 2m (6.6ft) wide screen.<br />

It is designed to bring an intimate and captivating cinematic<br />

experience to guests, both for outdoor and indoor projections.<br />

Imagine enjoying a movie under the stars by the campfire, on a<br />

lake shore, by the pool or on the beach.<br />

Together with laser projectors and stunning sound systems,<br />

AIRSCREEN offers a complete outdoor movie system for the<br />

hospitality sector. Cinema in a box. Just take it out, inflate the<br />

AIRSCREEN and start the projector. Within minutes you can<br />

create your own cinema under the stars.<br />

0114 2210295, uk@airscreen.com, www.airscreen.co.uk<br />

Sale Division Launches<br />

TO COMPLEMENT the success of its thriving and UK wide shepherds<br />

hut washroom hire service, the directors of Nomadic Washrooms are<br />

now pleased to announce the opening of their new sales division,<br />

which will specialise in the design and construction of bespoke<br />

shepherds hut toilet and shower facilities for fixed and semi-fixed<br />

site venues.<br />

The team brings together years of experience in the provision<br />

of washroom facilities and bespoke design to recreate its trusted<br />

washroom concept for more permanent installations. Whether that<br />

be a shepherds hut toilet block for a fancy gastro pub garden, a<br />

bespoke shower facility for an expanding campsite or a couple of<br />

complete shepherds hut bathrooms for that more intimate setting,<br />

the team has got you covered.<br />

All Nomadic Washrooms retail shepherds huts are built on<br />

custom-made steel chassis with authentic-looking ‘cast iron’ style<br />

wheels. The units are, therefore, movable with a tractor or 4x4<br />

around a site for ease of installation and winter storage. Each unit<br />

is built in the same style as their own rental fleet, with a corrugated<br />

iron external appearance and wooden internal cladding to give that<br />

rustic look and feel.<br />

01938 580057, info@nomadicwashrooms.co.uk,<br />

www.nomadicwashrooms.co.uk<br />

Demand for 6,000 use Zero Discharge Toilet<br />

NATSOL IS increasing sales of its stand-alone Zero<br />

Discharge (ZD) toilet. This is a pump-out toilet,<br />

not a composting toilet, and is very useful<br />

on busier public sites. Each toilet can take<br />

around 6,000 uses.<br />

This model of toilet was originally<br />

designed for large facilities such as architectdesigned<br />

buildings with numerous cubicles.<br />

But NatSol decided that it could be an<br />

excellent product for less busy sites where just<br />

one or two toilets are required.<br />

This led to the development of the ZD2. This is a<br />

wheelchair-accessible, non-composting toilet for remote sites where<br />

no mains sewage is available. Many of these sites do not have water<br />

either and hand cleansing is by alcohol gel dispensers.<br />

NatSol often supplies one of its own buildings for these sites.<br />

Shown in the picture are two such toilets supplied for a village<br />

green in West Sussex. Ventilation on this type of site is by passive<br />

ventilation duct. In larger facilities with numerous cubicles, the<br />

company is more likely to supply a fan-driven vent, but passive<br />

ventilation works well for individual cubicles.<br />

Emptying is infrequent and takes place by removal of the toilet<br />

pedestal.<br />

01686 412653, andy@natsol.co.uk, www.natsol.co.uk<br />

8 WWW.OPENAIRBUSINESS.COM


SPONSORED FEATURE<br />

and landscape architects to develop<br />

schemes that respond to local and national<br />

targets, mitigate impacts of development<br />

and protect and enhance local wildlife<br />

habitats.<br />

We’re a good business too. Canopy &<br />

Stars is an independent company, mostly<br />

employee owned with 24% owned by a<br />

charitable trust. We’re proud to be amongst<br />

the highest-scoring travel B Corps in the<br />

world.<br />

Canopy & Stars<br />

Glamping is evolving. Gone are the days where a tent in a<br />

field is enough. Guests demand and expect more<br />

CANOPY & STARS has been at the forefront of<br />

the glamping industry since day one, leading<br />

the evolution from “glamourous camping” into<br />

meaningful experiences in nature.<br />

The market is growing but with this growth<br />

comes increased competition. New sites have<br />

to differentiate themselves in an increasingly<br />

crowded market.<br />

This is where Canopy & Stars can help.<br />

With years of experience and data insights,<br />

our consultancy service is ideally placed to<br />

help you turn your glamping dreams into a<br />

profitable business.<br />

We can offer the following services to make<br />

sure your business stands out and attracts the<br />

right guests.<br />

› Land research reports<br />

› Viability assessments<br />

› Full appraisal and business modelling<br />

› Planning services<br />

› Architectural design<br />

SUSTAINABILITY AT EVERY STEP<br />

At Canopy & Stars, sustainability is about<br />

more than solar panels or local sourcing, it<br />

permeates all aspects of our consultancy,<br />

design and planning services. Our ultimate<br />

aim is to work with people on projects<br />

which aren’t merely “low-impact” but<br />

actually benefit the land they’re built on.<br />

We encourage our clients to make<br />

the green choice at every step, in their<br />

infrastructure and promotion of green<br />

travel, to the use of renewable and lowcarbon<br />

energy, all the way through to<br />

design and interior finishes. We know that<br />

in the long term this approach results in<br />

environmental, cultural and economic<br />

benefits.<br />

Every project we work on integrates a<br />

comprehensive and detailed biodiversity<br />

enhancement plan, delivering biodiversity<br />

net gain. We work closely with ecologists<br />

KEEPING YOUR COMPETITIVE EDGE<br />

Profitability Enhancement – for existing<br />

businesses<br />

If your business is already up and<br />

running, but not performing as you’d<br />

hoped or how it used to, we can visit<br />

and provide you with a plan to improve<br />

occupancy and profitability. We’ll<br />

troubleshoot problems and provide<br />

actionable suggestions to enhance your<br />

offering and jump start your business.<br />

"We are so pleased with the<br />

consultancy services that Canopy & Stars<br />

have provided; we cannot recommend<br />

them highly enough. The lodges were<br />

already on site and we had to work with<br />

the existing structures. From the outset,<br />

both the business development and<br />

design team listened to our ideas and<br />

understood exactly what we were trying<br />

to achieve…enabling us to put our own<br />

unique stamp on our project.”<br />

SUZANNE, SPINDLEWOOD LODGES<br />

Contact us to find out more<br />

ideas@canopyandstars.co.uk<br />

Case Study<br />

Bracken Treehouse, Joy and Nick Rees<br />

We worked with Joy and Nick from when they had only trees to the launch<br />

of their beautiful treehouse. We began with a viability assessment and<br />

planning support, then kept in touch with informal advice while owner Nick’s<br />

vision took shape in the build. When the space was ready, we gave pricing<br />

advice then put our marketing platform to work for a very successful launch.<br />

› Joined Canopy & Stars August 2022 and achieved 75% total occupancy<br />

over their first 12 months<br />

› £194 average nightly rate<br />

Nick said: “When we were designing Bracken Treehouse, we had a very clear<br />

vision of how the space should look and feel. However, we felt it would be<br />

good to get a second opinion from someone who knew the industry inside and<br />

out – just to make sure we were on the right track! It was really helpful for us<br />

to understand what might work and what changes would make our treehouse<br />

more attractive to guests.”<br />

WWW.OPENAIRBUSINESS.COM 9


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10 WWW.OPENAIRBUSINESS.COM


INDUSTRY UPDATE<br />

Farm Business Innovation Show<br />

Don’t miss these exhibitors at the Farm Business Innovation Show on 15-16 November at<br />

the NEC Birmingham<br />

OAB’s Top Picks<br />

Cinderella Eco Stand FM852<br />

www.leesan.com<br />

Cinderella incineration toilets<br />

are designed for cottages,<br />

leisure homes, and tiny homes<br />

eliminating the need for water<br />

supply and sewage connections.<br />

Made in Norway, these toilets<br />

consume minimal energy and<br />

create minimal waste. They<br />

are engineered for maximum<br />

efficiency, ensuring<br />

guests can enjoy a<br />

comfortable living<br />

space off-grid.<br />

Luxury Pods Stand FM220<br />

www.hexagonluxurylodges.com<br />

The secret to the strength, speed of construction and custom<br />

shape of these pods is their steel frames and the patent<br />

pending LOCX system. This allows any size steel box section or<br />

steel I-beam to be quickly and securely attached to create any<br />

size or shape frame. The rest of the construction uses recycled<br />

British aluminium and eco insulation.<br />

Natural Habitat Bank Stand FM1043<br />

www.naturalhabitatbank.co.uk<br />

Natural Habitat Bank partners with landowners to create biodiverse habitats, aiding<br />

developers in fulfilling BNG obligations, championing large-scale habitat restoration,<br />

and ensuring a quantifiable increase in biodiversity. It covers all costs for establishing<br />

and managing the habitat bank, including legal fees and farming infrastructure.<br />

SEAN ELLIOTT PHOTOGRAPHY<br />

Armadilla Accommodation<br />

Stand FM230<br />

www.armadilla.co.uk<br />

Armadilla designs, builds and delivers<br />

luxury experiential accommodation that<br />

will transform a site’s offering and wow<br />

guests. The Pod is the original and iconic<br />

Armadilla product with a uniquely curved<br />

form. The Wave is a new addition to the<br />

Armadilla family – its incomparable shape<br />

and finish creating a stand out feature in<br />

any hospitality landscape.<br />

CoalBunker Glamping Pods<br />

Stand FM971<br />

www.coalbunker.co.uk<br />

These stylish huts can be custom<br />

made to order. Whether setting<br />

up a small exclusive glamping<br />

experience or a large-scale holiday<br />

facility, CoalBunker can fabricate a<br />

range of sizes and designs to suit.<br />

Its craftsmen and subcontractors<br />

provide comprehensive glamping<br />

pod installation services, including<br />

electric, heating and plumbing.<br />

WWW.OPENAIRBUSINESS.COM 11


INDUSTRY OVERVIEW<br />

The Glamping Show<br />

The industry’s favourite show<br />

THE GLAMPING Show returned to the NAEC<br />

Stoneleigh in September with another<br />

successful event and remains the favourite<br />

expo for those in the alternative and<br />

outdoor hospitality industry.<br />

The number of exhibitors increased<br />

by over 10% compared to 2022 – 118<br />

companies joined in September, offering a<br />

huge range of accommodation, services and<br />

accessories. Exhibitors reported great sales,<br />

with one company selling hundreds of hot<br />

tub units across the three days and another<br />

team selling everything on their stand on<br />

day one.<br />

The seminar programme addressed the<br />

key topics and issues facing the glamping<br />

sector and beyond. Leaders in the industry<br />

held 17 sessions held over the three days of<br />

the show, with topics ranging from “Has the<br />

Glamping Bubble Burst?” by marketing and<br />

OTA company Canopy & Stars, to the future<br />

of hospitality, led by Sarah Riley of Inspired<br />

Courses. With standing room only, the<br />

feedback from visitors was fantastic.<br />

Over 3,000 valuable buyers and decisionmakers<br />

attended the show, with 25% of<br />

overall attendance being experienced<br />

glamping operators hailing from 42<br />

countries. Stands are already being booked<br />

for The Glamping Show 2024, with several<br />

asking for increased space. The location<br />

at the NAEC in Stoneleigh Park remains<br />

popular, with strong transport access from<br />

both air, rail and car. Despite some wet<br />

weather at the start, exhibitors and visitors<br />

didn’t let it dampen their spirits – a major<br />

success for The Glamping Show 2023.<br />

For information on next year’s event, visit<br />

www.theglampingshow.com or contact Dan<br />

Wiseman at dan.w@swanevents.co.uk to<br />

enquire about booking a stand.<br />

12 WWW.OPENAIRBUSINESS.COM


INDUSTRY OVERVIEW<br />

OAB’s Top Picks<br />

Likewise Matting<br />

www.marqueefloors.co.uk<br />

The Marquee Floors by William Armes glamping collection has<br />

some fantastic new products and accessories at affordable<br />

prices. The luxury faux sheepskin rugs are available in three<br />

colours and two sizes including large at 180x60cm. Four new<br />

faux hide designs have also been added along with the new Silk<br />

Road Rug and Persian Rug Collections.<br />

Regency Shepherd Huts<br />

www.regencyshepherdhuts.co.uk<br />

Regency builds high-end shepherd huts, offering a bespoke<br />

option to completely custom make any design envisioned –<br />

particularly important when thinking about the layout of the<br />

interior. Inside, huts feature handmade kitchens with quartz<br />

worktops, a bathroom with shower, chunky oak steps and a<br />

skylight over the bed area.<br />

Californian Grills<br />

www.californiangrills.com<br />

Californian Grills is a Kent<br />

based fabrication company<br />

manufacturing steel barbecues<br />

based upon The Santa Maria<br />

style grill from central California.<br />

The grilling rack can be raised<br />

or lowered by a hand crank<br />

mechanism to control the<br />

temperature whilst cooking.<br />

Bespoke grills can be made for any<br />

size project.<br />

Farm Stay UK<br />

www.farmstay.co.uk<br />

Farm Stay UK is a membership<br />

based organisation made up of<br />

around 400 farm or rural based<br />

members. Farm Stay UK finances<br />

its entire operation through<br />

membership fees boosted,<br />

wherever possible, by income<br />

from sponsorship or advertising.<br />

Through its website and printed<br />

directory as well as through<br />

various marketing activities, it<br />

promotes farm and rural tourism<br />

in the UK.<br />

Tree Tents UK<br />

www.treetents.co.uk<br />

Tree Tents manufactures sensational wilderness<br />

cabins, tree houses and glamping structures. They are<br />

captivating and charismatic, offering guests luxurious<br />

accommodation that inspires them to reconnect with<br />

nature. All Tree Tents structures are created in rural<br />

Sussex by artisans, using largely recycled materials<br />

with off-cuts upcycled into rucksacks and camping<br />

equipment.<br />

WWW.OPENAIRBUSINESS.COM 13


PEOPLE<br />

ENTREPRENEUR’S CHAT<br />

Vicki Jones<br />

Cream tea BnB in a fabulous geodome? Vicki and Bryan Jones’<br />

impressive family glampsite has grown from humble beginnings<br />

14 WWW.OPENAIRBUSINESS.COM


PEOPLE<br />

ractors and Cream is a glamping and events site in<br />

Somerset comprising six glamping domes, a holiday<br />

cottage and an event dome. It also offers private<br />

afternoon teas and parties for up to 40 guests, networking<br />

events, pilates and yoga retreats.<br />

From the age of five Vicki Jones knew she wanted to<br />

be a dance teacher and had a burning desire to work<br />

for herself. Her dad had his own business in the meat<br />

production industry and entrepreneurism was in her<br />

blood. “Once I finished my dance degree I started as a self-employed<br />

dance teacher very much assuming that my business would be a<br />

dance school,” she says. “During my teacher training, I worked in a<br />

Gatwick airport hotel and got a love for the hospitality industry. It is<br />

also where I went on to meet my husband and now business partner<br />

Bryan.”<br />

The couple was married in 2008 and in 2011 Bryan was relocated to<br />

Bristol, which took them from a tiny flat in Surrey to a small holding<br />

in Somerset. “I had a successful dance teaching career in Surrey<br />

but when we moved I had no connections, knew nothing about the<br />

dance schools here and found it really difficult to get a full-time dance<br />

teaching role,” says Vicki. “I had always made celebration cakes for<br />

friends and so I thought maybe I could part-time teach and also start<br />

a business making cakes. I started Bedwell Cottage Cupcakes and also<br />

got a job at a local dance school.”<br />

Then along came two children, Annabelle in 2013 and William in<br />

2015. “William was about two weeks old when we decided to plan<br />

the business we had been thinking about since we moved here. We<br />

went through lots of ideas from rearing goats for meat to ice cream<br />

production but then decided that with our mutual love of hotels we<br />

would create our own outdoor hotel, aka a glamping site!”<br />

AFTERNOON TEA EXPERIMENT<br />

Vicki and Bryan started their application for planning permission and<br />

while waiting bought a yurt from eBay. “It was a bit of an experiment,”<br />

says Vicki. “My mum paid for it and it was about £2,000. We put it up<br />

and offered private afternoon tea experiences in it. We could seat up<br />

to 16 people so we got lots of hen parties and baby showers which<br />

were great fun. We needed a name for our business which would<br />

encompass dance teaching, celebration cakes, afternoon teas in a yurt<br />

and potentially glamping in the future so came up with Tractors and<br />

Cream – it was totally random!”<br />

In 2016 the planning permission came through and two further<br />

yurts were purchased from Mongolian Yurts Direct. “Again, my lovely<br />

mum paid for these and we took out a £15,000 loan to get the rest of<br />

the infrastructure sorted. We opened the glamping site to our first<br />

guests in May 2017.”<br />

In total, the couple have invested £150,000 over seven years<br />

building the site. “We started on a shoestring with help from my<br />

mum and then each year we have re-invested profits. We keep saying<br />

we need to stop adding things but we have planning for up to 10<br />

structures so would like to build at least one more dome! Turnover is<br />

great, profit is not so great as we keep spending it all on improving the<br />

site.<br />

“We have done things really gradually as we didn’t have £150k to do<br />

it all in one go and I honestly wasn’t sure how many structures I could<br />

cope with! In our first year we had two yurts up but I had a two and<br />

four year old to contend with so only ever had one yurt in operation at<br />

a time.<br />

“2018 saw me get a bit braver and have both yurts in operation. In<br />

2019 I got even braver and we tried out a bell tent as a third structure.<br />

It was an absolute disaster as literally one week after it was up and<br />

furnished, it came straight back down in a storm! We got it repaired<br />

but then I didn’t trust it so barely rented it out. That is when we started<br />

looking for the most wind-resistant canvas structure, which turned<br />

out to be a geodesic dome. We bought one ready for the super duper<br />

“WE STARTED ON A<br />

SHOESTRING WITH<br />

HELP FROM MY MUM<br />

AND THEN EACH<br />

YEAR WE HAVE RE-<br />

INVESTED PROFITS.<br />

WE KEEP SAYING<br />

WE NEED TO STOP<br />

ADDING THINGS<br />

BUT WE HAVE<br />

PLANNING FOR UP<br />

TO 10 STRUCTURES<br />

SO WOULD LIKE TO<br />

BUILD AT LEAST ONE<br />

MORE DOME!”<br />

WWW.OPENAIRBUSINESS.COM 15


PEOPLE<br />

2020 season, which turned out to be not so super duper! Luckily in<br />

2018 we had invested in more shower facilities so managed to get<br />

the bulk of the summer holiday season in Covid times so it didn’t hit<br />

us too hard. We also replaced the original afternoon tea yurt with an<br />

octagonal hut.”<br />

KEEPING UP WITH THE COMPETITON<br />

In 2021, with the glamping industry booming and more and more<br />

sites opening up, Vicki decided to keep up with the competition<br />

and installed her first en-suite dome, which quickly became the<br />

most popular structure. “In 2022, we added another even better<br />

en-suite dome and a 10m event dome as I was also getting asked for<br />

events for more than 16 people which was the most we could fit in<br />

the hut. We built a third compact 4.4m dome that year too as extra<br />

accommodation for groups.<br />

“We were under pressure from guests for hot tubs but we had no<br />

mains power, and felt it was a tremendous waste of water which<br />

went against our eco philosophy, so we decided on outdoor baths,<br />

one even with jacuzzi bubbles that run off solar power.<br />

“In 2023 we decided that the yurts had reached the end of their<br />

lives here and that we were fed up of taking them down every winter,<br />

so we replaced them with more domes.”<br />

Vicki says the overarching vision for the site came from Bryan. “He<br />

could visualise exactly what the site would look like from the air,<br />

where he wanted trees and woodland, how much space he wanted<br />

between each structure and what type of guests we wanted to<br />

attract. The vision for the future is to add our last dome and create<br />

another events space with our stretch tent.<br />

“Next year we have our first wedding! I don’t really want to get into<br />

the world of weddings as we are on the edge of a village and I worry<br />

about complaints about noise but we had a family come and stay<br />

last year who loved the place so much they asked if they could have<br />

their wedding here. I couldn’t say no so plans are in full swing for<br />

a festival-themed event and I will be doing an afternoon tea as the<br />

wedding breakfast.”<br />

YOUTUBE STARS<br />

When Vicki and Bryan started in 2016, there wasn’t much information<br />

around about glamping. “ We went and stayed in a yurt in Devon as<br />

a bit of market research,” says Vicki. “We didn’t really like it much<br />

so formulated a plan to create a site we would actually be happy to<br />

stay in, bearing in mind we are not really campers and would always<br />

choose to stay in hotels! We realised that we needed to be across<br />

what was happening in the industry so we always go to the Glamping<br />

Show every year and also read Open Air Business cover to cover!”<br />

The couple’s YouTube channel has been a huge part of their<br />

continuing professional development. “We started the channel in<br />

2020 to document the crazy happenings of running a glamping site,<br />

but quickly found that we were getting messages from people all<br />

over the world about how we started our site, asking for tips and<br />

ideas. Over the last three years we have helped or mentored at<br />

least 40 people on their glamping business journey, spending hours<br />

showing them around the site, chatting on Zoom or WhatsApp to<br />

people in America, Australia, Canada and even Tanzania. We often<br />

end up visiting people’s sites to follow their story and show off their<br />

accommodation for the channel.<br />

“Now here is where I suck as an entrepreneur; we do all this for<br />

free. Why would you give hours of time for free to people who are<br />

going to end up in competition with you?! Well, because what we<br />

both love most is talking to people about glamping, helping them<br />

not to make the same mistakes we did and hopefully getting the<br />

Tractors and Cream name out there.<br />

“We get paid from YouTube with ad revenue but it no where near<br />

covers the cost of the camera equipment, time travelling to different<br />

sites or the time I take to edit each video, but we just absolutely love<br />

16 WWW.OPENAIRBUSINESS.COM


PEOPLE<br />

it and it’s become a hobby that has allowed us to travel all over the<br />

UK and also to the States for the Glamping Show Americas where<br />

we helped TruDomes out on their stand. By visiting lots of different<br />

sites and immersing ourselves in the glamping world we have<br />

learnt so much about what makes a great site and what guests are<br />

expecting from a glamping experience in 2023.”<br />

OPEN TO OPPORTUNITY<br />

Vicki’s mantra is to take any experience or opportunity that comes<br />

to you. “Don’t be afraid of putting yourself out there because you<br />

never know what opportunities might come your way.”<br />

She says she is most proud of building a site that has so many<br />

repeat customers. “We have the same guests coming back year<br />

after year and we’ve watched their children grow with our children<br />

and our site will be a core memory for them for the rest of their<br />

lives.”<br />

As with many hospitality entrepreneurs, relaxation doesn’t<br />

come easy to the family, especially in the summer. “We try to get<br />

away from the site whenever there is a day with no changeovers<br />

or events, which is normally a walk outside, National Trust visit or<br />

similar. Although we are all outside all the time, all four of us enjoy<br />

a walk somewhere else too!<br />

“We’ve got so many things we want to do going forwards –<br />

there is a top secret filming project in the pipeline as part of the<br />

YouTube channel, which is going to be really good fun, but we are<br />

also going to add an 8m dome and another 4.4m dome, which<br />

should complete our build projects. The master long term plan is<br />

to sell this site in the next 10 years and start a completely new one<br />

somewhere else, but who knows!”<br />

Vicki has an idea of what that new site would offer but says the<br />

details will become clearer nearer the time. “It would be aimed at<br />

the demographic we would be in at the time. Currently we have<br />

a site specifically for young families as that’s what we know, but<br />

in 10 years’ time our kids will be grown and we will be able to<br />

put ourselves in the shoes of our target customer, if that makes<br />

sense?” You can’t argue with that logic!<br />

“WE’VE GOT SO MANY THINGS WE WANT<br />

TO DO GOING FORWARDS – THERE IS A TOP<br />

SECRET FILMING PROJECT IN THE PIPELINE<br />

AS PART OF THE YOUTUBE CHANNEL,<br />

WHICH IS GOING TO BE REALLY GOOD FUN,<br />

BUT WE ARE ALSO GOING TO ADD AN 8M<br />

DOME AND ANOTHER 4.4M DOME, WHICH<br />

SHOULD COMPLETE OUR BUILD PROJECTS”<br />

DETAILS<br />

Tractors and Cream<br />

Bedwell Cottage, Othery, Bridgwater, Somerset TA7 0QJ<br />

www.tractorsandcream.co.uk<br />

www.youtube.com/nvdanceandfitness<br />

Outdoor Toilets<br />

and Showers<br />

• Portable<br />

• Customisable<br />

• Quick delivery<br />

• Instant solution<br />

www.sheepshed.co.uk • 01865 600400<br />

WWW.OPENAIRBUSINESS.COM 17


FUNCTION VENUES<br />

CASE STUDY<br />

Oak Tree Barn<br />

A seasonal rustic chic venue in west Kent<br />

We talk to Renee Simpson<br />

about creating a striking<br />

festival-style venue with no<br />

previous experience of the<br />

hospitality industry<br />

When did you start your<br />

venue business and what is its<br />

history?<br />

The venue was previously a family<br />

home with a derelict barn that<br />

was used for storing farming<br />

equipment. We fell in love with<br />

the location and saw its potential.<br />

We were hoping to open in August<br />

2020 but due to Covid our first<br />

wedding was June 2021.<br />

Tell us about your location<br />

and site<br />

We are located in south<br />

Tonbridge, Kent, just off the A21<br />

with great access to London and<br />

the coast.<br />

We try to be sustainable so<br />

where possible we have reused<br />

materials so most of buildings<br />

“OUR THREE<br />

OUTDOOR<br />

BARS ARE<br />

CONVERTED<br />

HORSEBOXES<br />

AND OUR<br />

MAIN TOILETS<br />

MAKE<br />

USE OF A<br />

CONVERTED<br />

PRISON VAN”<br />

are built using reclaimed scaffold<br />

boards, tin roofing, windows and<br />

doors. Our three outdoor bars<br />

are converted horseboxes and<br />

our main toilets make use of a<br />

converted prison van. We also<br />

have an onsite beauty salon and<br />

hairdressers, where you can book<br />

beauty treatments, make up and<br />

bridal hair.<br />

What facilities for outdoor<br />

functions do you offer?<br />

We have an outdoor ceremony<br />

area “The Love Shack”, a<br />

multipurpose top hat tipi and<br />

offer up to seven glamping pods<br />

for our couples to use for up to<br />

14 people to stay in, along with<br />

a three bedroom cottage, The<br />

Bothy.<br />

18 WWW.OPENAIRBUSINESS.COM


LAUREN BETH PHOTOGRAPHY<br />

BECKY TRANTER<br />

What services do you offer?<br />

Within our wedding package we<br />

offer three areas to hold your<br />

wedding ceremony, two outdoors<br />

- The Loveshack and top hat tipi –<br />

or indoors within the main barn.<br />

We include use of four bar areas<br />

and our staff plus an on the day<br />

wedding coordinator, who is on<br />

hand throughout the wedding<br />

planning process.<br />

Describe how you researched<br />

and sourced your structures<br />

One of the owners, Jamie,<br />

has extensive knowledge of<br />

constructing farm buildings and<br />

years of experience converting<br />

property. Whilst looking for the<br />

perfect venue, we contacted the<br />

relevant authorities to ensure<br />

that we could obtain permission<br />

for how we envisaged the venue.<br />

Within the venue the barn and the<br />

cottage are permanent buildings<br />

but everything else is temporary<br />

and can be taken down or moved.<br />

How do you work with your<br />

customers to make their events<br />

unique?<br />

From the first viewing we<br />

discuss their ideas and can offer<br />

suggestions when needed. From<br />

the moment they book we are on<br />

hand to help with any questions<br />

they may have or for them to bring<br />

their suppliers for site visits. Our<br />

in house wedding coordinator<br />

ensures everything goes to plan<br />

and is aware of every detail.<br />

We can provide couples with a<br />

recommended supplier list of<br />

businesses who have been to Oak<br />

GAVIN PHOTO<br />

Tree Barn but are happy if they<br />

choose their own suppliers.<br />

How do you publicise yourself?<br />

We have a website, Instagram<br />

and Facebook and are using<br />

Bridebook, Hitched and Rock My<br />

Wedding for advertising.<br />

How would you describe your<br />

style or unique selling point?<br />

We are a festival-style venue and<br />

offer a blank canvas for couples<br />

to create their special day with.<br />

We are lucky to have couples with<br />

wonderful imaginations, so every<br />

wedding really is unique.<br />

What challenges have you faced<br />

historically?<br />

Covid delayed our opening by 10<br />

months.<br />

WWW.OPENAIRBUSINESS.COM 19


FUNCTION VENUES<br />

SAMSONOVS PHOTOGRAPHY<br />

LAUREN BETH PHOTOGRAPHY<br />

LAUREN BETH PHOTOGRAPHY<br />

How large is your team – any<br />

special people you’d like to<br />

mention?<br />

We have six main members of staff<br />

and then others who help on the<br />

wedding day. We feel lucky that all<br />

of our staff are friends who really<br />

want the best for us, the venue<br />

and most importantly our couples<br />

and they go above and beyond in<br />

everything they do.<br />

Have you worked with any<br />

industry bodies or consultants?<br />

We have used the Wedding Owl.<br />

She has proven invaluable with her<br />

knowledge when we were starting<br />

up and is always on hand with<br />

advice if we need it.<br />

What are your plans for next<br />

season?<br />

We are constantly evolving and<br />

making plans for next season<br />

during our closed season of<br />

January-March. We have just<br />

erected a stretch canopy over<br />

our patio area to create a magical<br />

enclosed area, so we may extend<br />

our season into the winter months<br />

and also offer twilight weddings.<br />

Describe your average day midseason<br />

Our season currently runs from<br />

April to November and event<br />

days start from 6.30am, when<br />

hairdressers and suppliers arrive,<br />

and go on to past midnight and the<br />

last guests leave the barn. As every<br />

BECKY TRANTER<br />

GAVIN PHOTO


FUNCTION VENUES<br />

ANDREW MARSHALL<br />

BECKY TRANTER<br />

LAUREN BETH PHOTOGRAPHY<br />

wedding is different, we don’t have<br />

a typical day.<br />

What do you enjoy about the<br />

business?<br />

We feel so privileged to host<br />

someone’s wedding day and help<br />

create the memories that will last a<br />

lifetime for them and their guests.<br />

Someone described us as an<br />

experience not a venue.<br />

What are you most proud of?<br />

We are so proud that we have<br />

“WE HAVE<br />

ENQUIRIES,<br />

BOOKINGS<br />

AND GUESTS<br />

FROM<br />

AROUND THE<br />

WORLD AND<br />

IT AMAZES US<br />

THAT PEOPLE<br />

HAVE HEARD<br />

ABOUT THE<br />

VENUE”<br />

built the buildings and business<br />

from scratch with no previous<br />

experience of the events or<br />

hospitality business. We have<br />

enquiries, bookings and guests<br />

from around the world and it<br />

amazes us that people have heard<br />

about the venue.<br />

What advice could you give<br />

to someone coming into the<br />

industry?<br />

To do their research with all<br />

aspects of the wedding and<br />

hospitality business. To be<br />

successful, it’s a total commitment<br />

and you may need to initially<br />

sacrifice other aspects of your life.<br />

The rewards definitely outweigh<br />

the sacrifices though.<br />

ADDRESS BOOK<br />

TIPI<br />

The Tipi Company<br />

www.thetipicompany.com<br />

CONSULTANT<br />

The Wedding Owl<br />

www.theweddingowl.com<br />

INSURANCE<br />

NFU Mutal www.nfumutual.co.uk<br />

DETAILS<br />

Oak Tree Barn<br />

Oak Tree Cottage<br />

Pembury Rd<br />

Tonbridge<br />

Kent, TN11 0NB<br />

www.oaktreebarnweddings.com<br />

WWW.OPENAIRBUSINESS.COM 21


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FUNCTION VENUES<br />

Keyword Tactics<br />

Sam Lloyd explains why keywords are so important to promoting your wedding business<br />

WITH THE engagement season speedily<br />

approaching, and the wedding season<br />

behind you, getting your website to work<br />

harder for you is a must-do. Why? Because<br />

from the weekend before Christmas to<br />

the end of March is the time of the year<br />

when most couples get engaged, so it’s<br />

your opportunity to fill your books. If you<br />

haven’t heard of the engagement season,<br />

please read my blog!<br />

One of the ways you can make your<br />

website work even harder for you is to look<br />

at the words you have used to describe<br />

your venue and ask yourself:<br />

› are the words working hard enough for<br />

me?<br />

› are the words up to date? For instance,<br />

whilst the term bridesmaids is still really<br />

important, if you want a younger crowd,<br />

now it’s all about the bride tribe<br />

› are the words getting you the right<br />

clients? For instance, do you want<br />

to start working with a different<br />

demographic to your typical couple?<br />

› are your clients motivated by price<br />

and not the quality of your product or<br />

service?<br />

“IN THE WEDDING INDUSTRY,<br />

WE ARE OFTEN INTERACTING<br />

WITH CLIENTS WHO HAVE<br />

NEVER GOT MARRIED<br />

BEFORE, SO EVERYTHING<br />

YOU CAN DO TO BUILD<br />

CONFIDENCE AND TRUST IS<br />

SO IMPORTANT”<br />

› is your website on brand? Do your words<br />

feel personal and reflect your brand or a<br />

new direction?<br />

If when you take a reread of your<br />

website, you say “no” to any of the above<br />

questions, then it’s time to do some<br />

serious rewriting.<br />

WHAT ARE KEYWORDS?<br />

Keywords are the words or phrases that<br />

your potential clients are typing into<br />

search engines, such as Google, right now!<br />

This is because they are looking to find<br />

a particular wedding product or service.<br />

Such as:<br />

› Wedding venue<br />

› Wedding venue south east<br />

› Wedding venue near me<br />

› Festival wedding venue<br />

› Marquee wedding venue<br />

› Sustainable wedding venue<br />

› Farm wedding venue<br />

› Wedding venue with accommodation<br />

As a wedding venue, identifying the right<br />

keywords that your potential couples are<br />

searching for should be very important to<br />

you and tweaking your webpage content,<br />

and ideally incorporating them into blog<br />

posts. You, therefore, need to think and start<br />

to ask questions just like your client would.<br />

But to stand any chance of being found and,<br />

harder still, to stand out in the wedding<br />

industry – a highly crowded marketplace<br />

– you also need to ensure your website is<br />

secure and fast to load.<br />

In the wedding industry, we are often<br />

interacting with clients who have never got<br />

married before, so everything you can do to<br />

build confidence and trust is so important. A<br />

slow loading, unsecure website would make<br />

me question the quality and validity of the<br />

company – would it you?<br />

WWW.OPENAIRBUSINESS.COM 23


FUNCTION VENUES<br />

TOP TIP<br />

It’s really not an expensive<br />

investment to make your website<br />

secure with an SSL certificate, so<br />

ask your website host to resolve<br />

this as a matter of priority. Follow<br />

this up by reducing the size of<br />

your images for faster loading<br />

and then you can concentrate on<br />

writing better content.<br />

WHAT KEYWORDS SHOULD I<br />

RANK ON SEARCH ENGINES<br />

WITH?<br />

Some keywords for your venue<br />

will be obvious but it won’t be a<br />

surprise to learn that the more<br />

obvious the keywords the harder<br />

it is to rank for them (to appear<br />

higher up on a search engine’s<br />

results).<br />

For your website to stand out,<br />

you next need to identify your<br />

‘long-tail keywords’ which are<br />

often defined as any search query<br />

with four or more words. For<br />

instance:<br />

› Broad keywords: Venue<br />

› Short keywords: Wedding<br />

venue<br />

› Medium keywords: Festival<br />

wedding venue<br />

› Long-tail keywords: Festival<br />

wedding venue Kent<br />

› Longer tail yet: Festival<br />

wedding venue Kent glamping<br />

By honing your keywords, you are<br />

more likely to be found, for example<br />

by someone specifically looking for<br />

a festival-style wedding venue with<br />

glamping accommodation in Kent.<br />

Once you have identified your<br />

longtail list of keywords, it is time to<br />

start planning your blogs for the next<br />

12 months around them. Remember<br />

to focus on creating high quality, good<br />

content built around your keywords;<br />

by this I mean your blogs must contain<br />

useful information to help you get<br />

found. So using the example above, you<br />

could blog about the top 10 reasons<br />

why festival-style weddings are such a<br />

great idea. You could write about the<br />

props and styling you can offer and how<br />

your on-site bell tents make the perfect<br />

accommodation option for guests and<br />

for couples who want to extend their<br />

celebrations over a weekend.<br />

EVENT IN A TENT<br />

Free Keyword Tools<br />

Here are some free tools I recommend to help you find your keywords – short and long<br />

tail:<br />

› WordStream has a free keyword tool to show number of searches<br />

› Google auto-suggest. If you type a question into a Google you will notice it autosuggests<br />

other questions that searchers are inputting<br />

› Google related searches show you at the bottom of the screen other search criteria<br />

that previous customers have inputted<br />

› To create your webpage content, or when writing blogs, if you need some ideas for<br />

keywords I like https://analytics.moz.com/pro/keyword-explorer<br />

“REMEMBER TO FOCUS ON CREATING HIGH QUALITY, GOOD<br />

CONTENT BUILT AROUND YOUR KEYWORDS; BY THIS I MEAN<br />

YOUR BLOGS MUST CONTAIN USEFUL INFORMATION TO HELP<br />

YOU GET FOUND”<br />

WHY YOU NEED TO KNOW WHAT’S<br />

ON-TREND<br />

It’s important to stay on trend for changes in<br />

your sector. If a trend emerges for geodesic<br />

domes instead of conventional marquees,<br />

make sure you are not only talking to couples<br />

about this at your showrounds or at wedding<br />

fairs but that your website also reflects this<br />

trend change. So, if for example, you go to<br />

an industry wedding fair, why not write some<br />

great copy on the latest marquee structure<br />

trends – such as ‘Styling ideas for geodesic<br />

dome structures’ – this shows that you are:<br />

› taking an active interest in what is<br />

happening within your own wedding sector<br />

› giving valuable information, free of<br />

charge, to couples who might never have<br />

considered what marquee structure they<br />

might want<br />

› helping improve your SEO<br />

› showing couples that they can trust you as<br />

you know what you are talking about.<br />

24 WWW.OPENAIRBUSINESS.COM


FUNCTION VENUES<br />

Increase your pricing by<br />

changing your keywords!<br />

If you are getting too many bookings and<br />

would like to get more quality wedding<br />

bookings, or you want to increase your<br />

prices, here is a fantastic infographic from<br />

brideappeal.com showing how avoiding<br />

certain keywords can help!<br />

ABOUT THE AUTHOR<br />

Sam Lloyd is a specialist<br />

wedding business<br />

consultant and stylist,<br />

and the founder of The<br />

Wedding Owl. She offers<br />

a free two-hour business<br />

consultation session where you<br />

can discuss your areas of concern<br />

which might include marketing,<br />

lack of a business plan, improving<br />

conversion of showrounds to bookings<br />

and training. Get in touch at info@<br />

theweddingowl.com or call 07957<br />

218340 for chat.<br />

WWW.OPENAIRBUSINESS.COM 25


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26 WWW.OPENAIRBUSINESS.COM


FUNCTION VENUES<br />

PRODUCT IN FOCUS<br />

Landscape & Exteriors<br />

Wasdale Lakehead, Cumbria<br />

Product: NatSol Zero Discharge Toilets<br />

Supplier: NatSol, 01686 412653, info@<br />

natsol.co.uk, www.natsol.co.uk<br />

Details: In 2018 the National Trust asked<br />

NatSol to design and supply waterless<br />

Zero Discharge toilets for a site at the<br />

head of Wast Water, Cumbria. This is a<br />

very busy site for walkers who head up<br />

the fells. There is also a campsite there,<br />

but concerns had been raised about the<br />

existing flush toilet provision and the risk<br />

of polluting England’s cleanest lake. The<br />

technology installed to clean the discharge<br />

had not been reliable.<br />

NatSol worked with the trust and with<br />

Crosby Granger Architects who designed<br />

the building. The project opened to the<br />

public in July 2020 and the toilets are<br />

functioning as designed.<br />

NatSol originally developed the Zero<br />

Discharge model for The Royal Parks. New<br />

toilets were needed for a site in the Isabella<br />

Plantation, Richmond Park, London. These<br />

Zero Discharge toilets are pumped out by<br />

vacuum sludge tanker after around 6,000<br />

uses per toilet. There are now such toilets<br />

in Wasdale along with several urinals. The<br />

interconnected tanks collectively contain<br />

waste from over 50,000 uses.<br />

NatSol designed the ventilation system<br />

that makes the cubicles completely odourfree<br />

under normal operation. The toilet<br />

pedestals are stainless steel with Corian<br />

tops and are coated internally with PTFE<br />

(Teflon). Maintenance is minimal.<br />

The key to the success of these toilets is<br />

the ventilation system. There is a single fan<br />

driving the ventilation. This is connected<br />

to a manifold from which individual pipes<br />

connect to each tank. Air is drawn down the<br />

pedestals and also down the urinal pipes.<br />

An anemometer can be used to check the<br />

airflow down each pedestal to ensure that<br />

this is sufficient to prevent odours escaping<br />

from the tanks into the cubicles. In order<br />

to speed up the passage of air through the<br />

pedestal aperture, and for reasons of child<br />

safety, NatSol has designed the pedestal<br />

tops to have narrow apertures. This also<br />

reduces light transfer into the tank below.<br />

At the request of the National Trust<br />

(NT), Natsol also installed an odour filter<br />

tank in the final stages of the ducting.<br />

This can take a filter medium if odours<br />

coming from the final vent termination<br />

ever become noticeable at ground level.<br />

So far, no medium has been required. The<br />

vent pipe termination is at the ridge level of<br />

the building, and this is well above ground<br />

level.<br />

The fan power is around 200W and uses<br />

around five units daily. This is a reasonable<br />

cost for a facility of this size. The NT<br />

reported that it is pumping out around<br />

four times a year, which equates to around<br />

100,000 uses, given the size of tanker<br />

employed.<br />

Feedback: The National Trust was<br />

sufficiently pleased with the function<br />

of the toilets at Wasdale that word got<br />

around within the organisation, and soon<br />

after NatSol was asked to supply toilets<br />

for a similarly sized facility at Bannau<br />

Brychieniog (formerly the Brecon Beacons).<br />

WWW.OPENAIRBUSINESS.COM 27


FUNCTION VENUES<br />

Septic Tank vs. Sewerage<br />

Treatment Plant<br />

The Septic Tank Store<br />

01295 23<strong>61</strong>01<br />

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One thing we<br />

regularly explain<br />

to clients is<br />

the difference<br />

between a septic<br />

tank and a sewage<br />

treatment plant.<br />

Septic tanks<br />

are usually<br />

underground<br />

tanks where<br />

wastewater flows<br />

for basic bacterial<br />

processing. They<br />

separate the solids<br />

and liquids, and,<br />

per the government binding rules, the polluting liquid<br />

discharges to a drainage field. They don’t need electricity<br />

and need emptying every six to 12 months.<br />

Sewage treatment plants are an eco-friendly solution as<br />

they use naturally occurring bacteria to digest the organic<br />

matter. The liquid is non-polluting and can normally<br />

discharge to a stream or a drainage field. Most require<br />

electricity and need emptying every 12 months; some only<br />

every three to five years.<br />

At The Septic Tank Store, we offer a bespoke installation<br />

service. We are experts in all things ‘poo’ related, and our<br />

projects can vary from a single glamping unit to a large<br />

campsite, farm shop or wedding venue.<br />

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An excellent alternative to timber, wave goodbye to corrosion, rot,<br />

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or treating. If your business opens seasonally, enquire about DCW<br />

Polymers’ long-term rental options, perfect for those who don’t require<br />

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By purchasing from DCW Polymers, you are not only helping<br />

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DCW Polymers offers UK-wide delivery and all products<br />

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Designed to minimise costs of transport and storage,<br />

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The attention to panel design and sub-structure<br />

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Another great feature is the built-in integration with<br />

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28 WWW.OPENAIRBUSINESS.COM


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30 WWW.OPENAIRBUSINESS.COM


FUNCTION VENUES<br />

PRODUCT IN ACTION<br />

Professional Services<br />

Hope Farm, Dorset<br />

Service: Venue consultancy<br />

Supplier: Charlotte Winship Consulting,<br />

01884 277306,<br />

charlotte@charlottewinship.com,<br />

www.charlottewinship.com<br />

Details: Hope Farm is an exciting and unique<br />

venue that offers bright spaces with a rural<br />

outlook and more modern, edgier interiors.<br />

Perfect for couples looking for something<br />

different from the more traditional stone barn<br />

venues.<br />

The venue has incredible 360 degree<br />

views over the surrounding hills and offers<br />

attractive indoor and outdoor spaces and<br />

overnight accommodation.<br />

They are licensed for wedding ceremonies<br />

of up to 130 guests and limit the number<br />

of weddings each year to ensure that<br />

they can give all their couples their<br />

full attention.<br />

After viewing the venue and<br />

speaking with owner Sue Stones,<br />

Charlotte Winship helped<br />

identify specific areas they<br />

could develop the business to<br />

achieve higher hire revenue and<br />

help improve their appeal to<br />

couples including the opportunity<br />

to develop a second adjacent<br />

barn which would enable couples to<br />

enjoy an indoor wedding ceremony in<br />

wet weather without the disruption of later<br />

moving furniture for a wedding breakfast.<br />

Charlotte also undertook market research which<br />

helped Sue to benchmark Hope Farm against other<br />

local wedding venues. This determined that there<br />

was an opportunity to raise their hire fee whilst still<br />

retaining good value for their clients.<br />

The website was also in need of a re-vamp so<br />

Charlotte worked with their web designers to<br />

produce a new website which would better attract<br />

new clients. This included writing a detailed brief,<br />

web content and curating an image gallery.<br />

Customer feedback: Owner Sue Stones said:<br />

“Working with Charlotte has provided the contact<br />

I needed with the outside world of weddings. The<br />

professional advice given has been invaluable.<br />

Her attention to detail enabled me to achieve a<br />

professional website to be proud of and the ability to<br />

move forward with confidence knowing she is there<br />

when needed to advise and guide. She is altogether a<br />

lovely person.”<br />

Event Teams<br />

for any Event<br />

Just Event Services<br />

01276 590325<br />

john@justeventservices.co.uk<br />

www.justeventservices.co.uk<br />

We provide a comprehensive traffic and parking plan along with<br />

management for all types of events, small or big. We also supply security,<br />

man guarding and stewards, employing locals and utilising a core team<br />

to guide and teach. With over 20 years in the event industry, and seven<br />

years as an independent supplier, we strive with providing a high quality,<br />

affordable and personal approach offering solutions for any event.<br />

WWW.OPENAIRBUSINESS.COM 31


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GLAMPSITES<br />

CASE STUDY<br />

Loose Reins<br />

Experience the Wild West in the heart of Dorset<br />

Following their equestrian<br />

interests, dressage rider Yasmin<br />

Wilkes and farrier husband Sam<br />

moved their respective businesses<br />

to Ridgeway Farm. Taking over<br />

the reins of the existing glamping<br />

site, the couple now have charge<br />

of three pioneer themed huts<br />

and three frontier inspired safari<br />

lodges. We talk to Yasmin.<br />

What’s your back story- life before<br />

glamping?<br />

Sam (my husband) and I met in Winchester<br />

back in 2016. Sam was deep into the<br />

world of farriery, apprenticing as a skilled<br />

horseshoer, while I was pursuing a career<br />

as a professional dressage horse rider. I<br />

also managed my breeding stud dedicated<br />

to top-notch dressage horses. When Sam<br />

completed his apprenticeship, we settled<br />

in his home county, Dorset. Sam aimed to<br />

establish his independent farrier practice<br />

across the county while I continued as a<br />

dedicated dressage rider and breeder. After<br />

several years of this routine and building<br />

our respective ventures, the idea of finding a<br />

more permanent base began to take shape.<br />

This is where Loose Reins entered the scene,<br />

offering an unexpected turn in our journey<br />

and steering us into the world of glamping –<br />

a venture we could never have predicted.<br />

What made you decide to start offering<br />

glamping accommodation?<br />

We were looking for a base where we could<br />

manage our competition horses and run<br />

our businesses. We were also interested<br />

in exploring the camping industry and<br />

utilising some available land. It was quite a<br />

specific combination we were after. When<br />

we stumbled upon Loose Reins, it ticked<br />

all the boxes and instantly stole our hearts.<br />

Sam was already familiar with the place<br />

and often said it was his dream spot. As for<br />

the opening, Loose Reins had started back<br />

in 2016, but our adventure began in August<br />

2020 when we took over the reins, so to<br />

speak.<br />

How did you research the business before<br />

entering it?<br />

Familiarity, family influences, and personal<br />

experiences shaped our decision. Sam's<br />

connection with Loose Reins wasn’t just<br />

coincidental. He used to frequent the place,<br />

bringing his younger sister for various<br />

occasions like birthday treats when it was<br />

still a western riding school. This exposure<br />

gave him a first-hand experience of the<br />

site. The allure of Loose Reins as a splendid<br />

holiday destination was something that had<br />

already caught his attention!<br />

Sam’s stepfather and older brother<br />

had already ventured into the world of<br />

hospitality as local hoteliers. This exposure,<br />

combined with his mother’s involvement in<br />

WWW.OPENAIRBUSINESS.COM 33


GLAMPSITES<br />

a reputable local riding school, had<br />

acquainted him with the nuances<br />

of the hospitality industry and the<br />

associated lifestyle.<br />

Interestingly, having a camping<br />

or glamping site alongside<br />

their farming enterprises was a<br />

longstanding goal. Our personal<br />

experiences also played a role –<br />

before the pandemic, we frequently<br />

enjoyed glamping staycations for<br />

quick getaways. The appeal of a<br />

serene environment, a home-like<br />

setting, and a relaxed atmosphere<br />

has always drawn us to this type of<br />

experience.<br />

Tell us about your location<br />

and site<br />

Our location is a true gem, nestled<br />

within a wooded coombe that<br />

evokes the rugged charm of<br />

Montana's mountains, adapted to<br />

the British landscape. Situated at<br />

the heart of the Blackmoor Vale,<br />

our expansive 13.5 acre site graces<br />

a sweeping valley resting on chalk<br />

soil – a critical factor in maintaining<br />

impeccable ground drainage,<br />

particularly during the winter<br />

months. The site strikes a perfect<br />

balance, conveniently proximate to<br />

significant attractions like Studland<br />

Bay, Lulworth, and the iconic Durdle<br />

Door. Yet, its rural seclusion offers a<br />

respite from the bustle of everyday<br />

life.<br />

Access is a notable advantage.<br />

Our location is strategically placed<br />

near vital routes such as the A303<br />

and A31, ensuring easy accessibility<br />

to London and a vast portion of the<br />

South of England.<br />

Remarkably, we have yet to<br />

experience location-related<br />

challenges. We are seamlessly<br />

integrated into village life,<br />

fostering strong relationships with<br />

local suppliers and agricultural<br />

producers. The convenience of<br />

being within walking distance of<br />

country pubs and shops further<br />

enhances the guest experience.<br />

One challenge that merits<br />

mention is public transport<br />

accessibility. While our site enjoys<br />

proximity to local train stations<br />

like Gillingham and Poole, they are<br />

still approximately half an hour<br />

away from us. As a result, most<br />

of our guests opt to travel by car.<br />

Fortunately, this hasn’t dimmed the<br />

appeal of our unique location and<br />

offerings.<br />

How did you finance the project?<br />

We were lucky that we had a good<br />

mortgage advisor on board to get<br />

us in the door. Also, the timing was<br />

such that we could benefit from the<br />

government’s pandemic grants.<br />

What glamping accommodation<br />

do you offer?<br />

Loose Reins has three shepherd<br />

huts and three safari lodges. The<br />

shepherd huts run year-round,<br />

have been dressed up to fit our<br />

frontier theme, and are styled as<br />

ranch cabins. The safari lodges run<br />

seasonally, April-October, and have<br />

been similarly styled as pioneer<br />

lodges.<br />

What occupancy levels and price<br />

per night do you achieve?<br />

Excluding the winter closure of<br />

our lodges, our overall occupancy<br />

is around 64%, with cabins being<br />

between 50-60% and lodges being<br />

“THE SAFARI<br />

LODGES RUN<br />

SEASONALLY,<br />

APRIL-<br />

OCTOBER,<br />

AND HAVE<br />

BEEN<br />

SIMILARLY<br />

STYLED AS<br />

PIONEER<br />

LODGES”<br />

70%. Our cabins range from £125 to<br />

£250 per night, and our lodges range<br />

from £175 to £340 per night.<br />

How did you work out your<br />

brand and how do you publicise<br />

yourself?<br />

Our brand identity is deeply rooted<br />

in a captivating frontier theme<br />

inspired by the spirit of the Wild<br />

West. This distinctive approach<br />

occupies a unique niche in the<br />

market. The site’s origins trace<br />

back to its days as a western riding<br />

school, aligning perfectly with<br />

our equestrian background. This<br />

natural connection and history have<br />

unequivocally led us to embrace<br />

and continue this theme.<br />

In terms of publicity, we’ve<br />

found that harnessing the power<br />

of social media has been our most<br />

effective avenue. It gives us an<br />

extensive reach to our potential<br />

guests, allowing us to engage and<br />

interact meaningfully. Additionally,<br />

we’ve established a presence on<br />

various other advertising platforms,<br />

ensuring comprehensive coverage<br />

and visibility across multiple<br />

34 WWW.OPENAIRBUSINESS.COM


GLAMPSITES<br />

channels. This approach maximises<br />

our chances of attracting a diverse<br />

audience and generating interest<br />

that translates into actual visits.<br />

By strategically combining these<br />

promotional efforts, we’ve created<br />

a robust brand presence and<br />

effectively communicated our<br />

unique offerings to the world.<br />

How would you describe your<br />

ethos and unique selling point?<br />

At our core, our ethos revolves<br />

around delivering a serene and<br />

rejuvenating experience, allowing<br />

guests to immerse themselves in the<br />

embrace of nature and rediscover<br />

a sense of tranquillity. Our primary<br />

goal is to provide an environment<br />

where individuals can unwind,<br />

recharge, and establish a profound<br />

connection with the natural world.<br />

What truly sets us apart is<br />

the marriage of our remarkable<br />

“WHAT<br />

TRULY SETS<br />

US APART<br />

IS THE<br />

MARRIAGE<br />

OF OUR<br />

REMARKABLE<br />

LANDSCAPE<br />

WITH OUR<br />

DISTINCTIVE<br />

FRONTIER-<br />

THEMED<br />

AESTHETIC<br />

AND ATMOS-<br />

PHERE”<br />

landscape with our distinctive<br />

frontier-themed aesthetic and<br />

atmosphere. This harmonious<br />

blend creates an immersive<br />

experience that resonates with our<br />

guests. We also proudly stand out<br />

as an exceptional destination for<br />

those travelling with their canine<br />

companions. With an abundance<br />

of local trails, securely fenced<br />

fields, and our genuine affection<br />

for all things four-legged, Loose<br />

Reins is an inviting haven for both<br />

human and canine guests alike. This<br />

unique combination of elements<br />

encapsulates our distinctive<br />

identity in the glamping market<br />

and exemplifies the warmth and<br />

authenticity that define us.<br />

How did you choose your interior<br />

decoration?<br />

Given the whole site is frontier and<br />

Wild West-themed, this continues<br />

throughout the accommodation.<br />

Each shepherd hut is set in a<br />

different era and decorated<br />

accordingly. Named Ranchers, Gold<br />

Panners and Trappers, the interior<br />

decorations reflect their namesake<br />

heavily.<br />

What challenges have you faced?<br />

Undoubtedly, one of the most<br />

significant challenges we’ve<br />

confronted was navigating the<br />

impact of the pandemic. Mere<br />

months after assuming ownership,<br />

we faced a lockdown, just as our<br />

bookings were flourishing due to<br />

the Covid-driven surge in interest<br />

in glamping. The uncertainty<br />

surrounding when we could reopen<br />

and resume bookings demanded<br />

strategic management and<br />

meticulous organisation.<br />

Amidst all this, we also embraced<br />

the joyous arrival of our baby,<br />

coinciding with the reopening in<br />

2021. Balancing the responsibilities<br />

of nurturing a young family<br />

alongside our commitments to our<br />

other two ventures — one centred<br />

around horses and the other in<br />

farriery — added complexity to our<br />

already dynamic lives.<br />

It’s safe to say that we thrive on<br />

staying engaged and active, even in<br />

the face of tough challenges, a trait<br />

that keeps us resilient as we chart<br />

our path in the glamping industry.<br />

What are your plans for next<br />

season?<br />

We have big plans for next season!<br />

We will be doing some vast<br />

revamping on one of the lodges, but<br />

for now, this is top secret, I’m afraid!<br />

We also plan to offer further extras<br />

next season and gain our alcohol<br />

license to sell local wines.<br />

Describe your average day midseason<br />

Amid the bustling mid-season,<br />

our day kicks off by tending to<br />

our horses, ensuring their wellbeing<br />

comes first. Simultaneously,<br />

we quickly check our emails for<br />

incoming messages from arriving<br />

guests. As the morning unfolds,<br />

we set the stage for the day by<br />

updating the whiteboard in our<br />

main hub. This board outlines the<br />

number of guests checking into<br />

each accommodation unit and<br />

any additional services they’ve<br />

requested. Our meticulous<br />

preparation includes arranging<br />

extras and assembling welcome<br />

hampers, ready for the later run.<br />

Preparations continue with<br />

organising laundry packs tailored<br />

to the upcoming arrivals. Our ATV<br />

is stocked with cleaning essentials,<br />

laundry supplies, and vacuums<br />

– a mobile toolkit to facilitate<br />

the meticulous cleaning process.<br />

Collaboratively, we strategise<br />

allocating cleaning tasks among our<br />

team members, ensuring efficient<br />

distribution of responsibilities.<br />

Our dedicated cleaners begin their<br />

assignments, commencing with<br />

check-out cleaning at 10am.<br />

Throughout the day,<br />

communication flows seamlessly.<br />

Our cleaners keep us updated<br />

via messaging apps, relaying any<br />

crucial information about units or<br />

replacement requirements. While<br />

our cleaners are on site, I retreat<br />

to the office, addressing emails,<br />

crafting our weekly social media<br />

strategy, managing bookkeeping<br />

tasks, and overseeing ongoing<br />

projects.<br />

As the afternoon progresses,<br />

around 3:30pm, the cleaners<br />

return with the completed cleaning<br />

packs, marking the beginning<br />

of the final run. A synchronised<br />

effort ensues: part of our team<br />

replenishes supplies for the<br />

upcoming changeovers, while the<br />

others distribute logs around the<br />

site and deliver welcome hampers<br />

and extras. By 4:30pm, we’re poised<br />

for the arrival of guests, having<br />

WWW.OPENAIRBUSINESS.COM 35


GLAMPSITES<br />

attended to all preparations.<br />

Our day has yet to conclude.<br />

While Sam and I address any<br />

remaining animal care tasks, we<br />

ensure we’re readily available for<br />

any guest needs. Self-check-in<br />

procedures are facilitated with the<br />

information provided beforehand,<br />

while our contact number remains<br />

accessible to guests for any initial<br />

queries. Our commitment to<br />

guest satisfaction extends into the<br />

evening as we stand by to address<br />

any immediate requirements they<br />

might have.<br />

Do you enjoy the business?<br />

Our fondness for the business is<br />

undeniable, stemming from its<br />

myriad opportunities for future<br />

ventures and growth. Embracing<br />

the glamping world has opened<br />

doors and brought us in contact<br />

with a diverse range of guests,<br />

each with unique stories and<br />

backgrounds from around the<br />

world. This aspect of human<br />

connection resonates deeply with<br />

them.<br />

The joy of sharing our own little<br />

paradise with guests is immensely<br />

rewarding. Witnessing the delight<br />

that Loose Reins imparts to people<br />

during their holidays brings a<br />

profound sense of fulfilment.<br />

Facilitating a memorable escape<br />

and providing a slice of heaven in<br />

the midst of nature’s beauty is a<br />

gratifying experience that fuels our<br />

passion.<br />

Additionally, the business serves<br />

as a platform to showcase our other<br />

pursuits – the world of farriery and<br />

dressage, as well as our on-site<br />

horse breeding program. Guests<br />

can engage with these aspects,<br />

fostering an environment of shared<br />

interests and genuine interactions.<br />

“OUR<br />

FONDNESS<br />

FOR THE<br />

BUSINESS IS<br />

UNDENIABLE,<br />

STEMMING<br />

FROM ITS<br />

MYRIAD<br />

OPPORTU-<br />

NITIES FOR<br />

FUTURE<br />

VENTURES<br />

AND<br />

GROWTH”<br />

What are you most proud of?<br />

What truly fills us with pride is<br />

our site’s ongoing enhancement<br />

and evolution. Witnessing the<br />

continuous progress and the<br />

tangible improvements we’ve made<br />

is a constant source of excitement.<br />

Reflecting on our accomplishments<br />

and anticipating our future<br />

endeavours ignites a genuine sense<br />

of pride.<br />

We also take immense pride<br />

in the evolution of our social<br />

media presence. The journey<br />

from its inception to its current<br />

form, including our active<br />

engagement on platforms like<br />

TikTok and collaborations with<br />

travel influencers and bloggers, is<br />

a testament to our commitment<br />

to innovation and adaptation. This<br />

dynamic approach to our online<br />

presence has yielded tangible<br />

results, generating booking leads<br />

and amplifying our reach in<br />

impactful ways.<br />

In essence, our pride is woven into<br />

both the tangible transformation of<br />

our site and the intangible growth of<br />

our digital presence, encapsulating<br />

the collective efforts that have<br />

propelled Loose Reins to new<br />

heights.<br />

What advice could you give<br />

to someone coming into the<br />

industry?<br />

Stepping into the glamping industry<br />

is undoubtedly a lifestyle choice<br />

that demands a genuine passion for<br />

hosting and creating memorable<br />

experiences. The essence of<br />

what you provide – an immersive<br />

experience – must remain consistent<br />

for every guest, regardless of<br />

personal circumstances. This<br />

dedication to delivering a consistent<br />

experience is paramount.<br />

Living on-site has proven to be<br />

a cornerstone of our approach.<br />

Engaging with guests while<br />

managing our day-to-day farm<br />

responsibilities enhances their<br />

experience. Our site's functioning<br />

as a farm isn't just a backdrop; it's a<br />

key part of what makes us unique.<br />

Educating guests about our way of<br />

life adds an extra layer of personal<br />

connection that resonates deeply.<br />

Sharing the intricacies of farm<br />

life, which might be unfamiliar to<br />

many guests, fosters a sense of<br />

appreciation and uniqueness.<br />

This combination of personal<br />

interaction and showcasing a<br />

genuine family-driven business<br />

model adds an unparalleled human<br />

touch. It distinguishes you from<br />

impersonal, corporate entities and<br />

resonates with guests who seek<br />

authenticity in their glamping<br />

experience. Remember, people opt<br />

for glamping to escape the ordinary<br />

and appreciate the extraordinary<br />

- it's not about being just another<br />

number but about feeling truly<br />

welcomed and valued.<br />

ADDRESS BOOK<br />

CABINS<br />

Plankbridge www.plankbridge.com<br />

LODGES<br />

Clear Sky<br />

www.safaritentsandlodges.com<br />

HOT TUBS<br />

Baltic Hot Tubs<br />

www.baltichottubs.co.uk<br />

Cotswold Eco-Tubs<br />

www.cotswoldecotubs.co.uk<br />

DETAILS<br />

Loose Reins, Ridgeway Farm<br />

Lanchards Lane, Shillingstone<br />

Blandford Forum, Dorset DT11 0TF<br />

01258 863533<br />

www.loosereins.co.uk<br />

36 WWW.OPENAIRBUSINESS.COM


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WWW.OPENAIRBUSINESS.COM 37


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GLAMPSITES<br />

Driving Winter Bookings<br />

GETTY IMAGES<br />

How direct email marketing can boost your winter bookings, with advice from Sarah Orchard<br />

WINTER CAN be a tough time for<br />

glampsite owners, especially in colder or<br />

wetter climates. But don't worry, if you are<br />

staying open, there are plenty of things<br />

you can do to boost your bookings and<br />

make the most of the low season.<br />

One of the best ways to do this is to<br />

build and nurture your email list. This list<br />

is a direct line to your ideal guests and is<br />

one of the most powerful marketing tools<br />

for driving direct bookings.<br />

Let’s face it, the digital landscape is like<br />

a scary rollercoaster, and the algorithms<br />

of social media platforms can be as<br />

unpredictable as the British weather. One<br />

moment you’re riding high and the next,<br />

poof! Your account can disappear in a<br />

blink of an eye – seriously, it's not unheard<br />

of (I’ve spoken to two hosts this week who<br />

have lost their hard nurtured Instagram<br />

accounts) and can destroy businesses<br />

overnight. Or even more commonly, you<br />

feel like you are posting away and simply<br />

no one is seeing your messages.<br />

That’s why having a solid email list is the<br />

key to safeguarding your business from the<br />

“IT’S A DIRECT LINE TO<br />

A CAPTIVE AUDIENCE,<br />

YOUR IDEAL GUESTS WHO<br />

ARE EAGERLY WAITING A<br />

REASON TO GET AWAY<br />

FROM THEIR DAILY GRIND<br />

FOR A FEW DAYS”<br />

fickle whims of social media algorithms.<br />

It’s a direct line to a captive audience, your<br />

ideal guests who are eagerly waiting a<br />

reason to get away from their daily grind<br />

for a few days.<br />

WHY IS AN EMAIL LIST SO CRUCIAL?<br />

An email list is important for many reasons<br />

including:<br />

› Unfiltered connection: Emails land<br />

directly in your guests’ inboxes,<br />

bypassing the noisy social media<br />

landscape. This means that your<br />

messages are more likely to be seen and<br />

read. Who keeps on top of every social<br />

media notification these days? It’s so<br />

easy for people to miss your best bits.<br />

› Own your audience: Your email list is<br />

yours, and you’re not beholden to the<br />

whims of social media algorithms. This<br />

means you can reach your audience<br />

whenever you want without worrying<br />

about your reach being limited.<br />

› Boost your direct bookings: When you<br />

have a direct line to your audience, you<br />

can influence their booking decisions.<br />

You can send them exclusive offers,<br />

early access to new dates, and other<br />

incentives to book directly with you.<br />

TOP TIPS FOR BUILDING A POWERFUL<br />

EMAIL LIST<br />

There are a few things you can do to build<br />

your email list:<br />

› Offer irresistible incentives: People<br />

love freebies, so offer something of<br />

value to your potential subscribers. This<br />

could be a discount on their next stay,<br />

a free guide to the local area, or early<br />

access to popular dates.<br />

WWW.OPENAIRBUSINESS.COM 39


GLAMPSITES<br />

GETTY IMAGES<br />

› Create engaging content:<br />

Don’t just send your subscriber’s sales<br />

pitches. Instead, focus on creating<br />

valuable and interesting content. This<br />

could include blog posts, videos, or<br />

email updates that share behind-thescenes<br />

glimpses, local tips, and stories.<br />

› Promote your email list on your<br />

website and social media:<br />

Make it easy for people to sign up for<br />

your email list by adding opt-in forms to<br />

your website and social media accounts.<br />

You can also promote your email list<br />

in your marketing materials, such as<br />

brochures and flyers, digital guest guide,<br />

or on a QR code in your accommodation.<br />

TIPS FOR USING YOUR EMAIL LIST TO<br />

BOOST WINTER BOOKINGS<br />

Once you’ve built a healthy email list,<br />

you can start using it to boost your winter<br />

“MAKE IT EASY FOR PEOPLE<br />

TO SIGN UP FOR YOUR<br />

EMAIL LIST BY ADDING<br />

OPT-IN FORMS TO YOUR<br />

WEBSITE AND SOCIAL MEDIA<br />

ACCOUNTS”<br />

bookings. Here are a few tips:<br />

› Segment your list: Segment your email<br />

list based on different factors, such as<br />

location, interests, and past booking<br />

behaviour. This will allow you to send<br />

your subscribers more targeted and<br />

relevant messages.<br />

› Send seasonal content: Highlight the<br />

unique winter experiences that your<br />

glamping site has to offer. This could<br />

include snuggling up in front of the wood<br />

burner, enjoying a winter campfire, or<br />

taking a hot tub dip in the rain or snow!<br />

› Offer special winter promotions:<br />

Offer your email subscribers exclusive<br />

discounts, packages, and other<br />

incentives to book a winter stay.<br />

› Create a sense of urgency: Use<br />

scarcity and urgency to encourage your<br />

subscribers to book now. For example,<br />

you could offer a limited-time discount<br />

or early access to popular dates.<br />

› Make it easy to book: Include a clear<br />

call to action in all your emails, and<br />

make it easy for your subscribers to book<br />

directly with you. You can use a booking<br />

link or button in your email signature<br />

or add a booking widget to your email<br />

newsletter.<br />

40 WWW.OPENAIRBUSINESS.COM


GLAMPSITES<br />

Other Tips for Boosting Winter Bookings<br />

SEASONAL SOCIAL MEDIA CONTENT<br />

Social media is excellent for sharing<br />

seasonal content and promoting your<br />

winter glamping experiences. Here are a<br />

few tips:<br />

› Use high-quality photos and videos:<br />

Social media is all about visuals, so<br />

make sure to use high-quality photos<br />

and videos of your glamping site and<br />

the winter focused experience and<br />

activities that you offer.<br />

› Tell stories: People love stories, so<br />

use your social media posts to tell<br />

stories about your glamping site and<br />

your guests’ winter experiences.<br />

› Use relevant hashtags: When you<br />

use relevant hashtags, your posts will<br />

be seen by more people interested in<br />

glamping and winter activities.<br />

› Run social media contests and<br />

giveaways: Contests and giveaways<br />

are a great way to engage your<br />

audience and generate excitement<br />

about your glamping site.<br />

› Use paid ads: Paid ads (Meta or<br />

TikTok) can be a great way to reach<br />

a wider audience and promote your<br />

winter glamping experiences. When<br />

setting up your ads, be sure to target<br />

people who are interested in glamping<br />

and getting outdoors.<br />

REAL LIFE SEASONAL CONTENT<br />

› Partner with local<br />

businesses: Partner with local<br />

businesses to offer your guests<br />

exclusive discounts and offers. For<br />

example, you could partner with your<br />

local pub to offer your guests a bonus<br />

when they book in for a meal.<br />

› Host winter events: Host winterthemed<br />

events at your glamping site to<br />

attract new guests and create a sense<br />

of community. For example bonfire<br />

night, winter feasting, winter wellbeing<br />

activities (sauna, ice bath etc) or<br />

Christmas wreath making.<br />

GETTY IMAGES<br />

Winter can certainly be a challenging<br />

time for glampsites if you remain open,<br />

but it doesn't have to be impossible. By<br />

utilising these tips and ensuring you're<br />

marketing your business consistently,<br />

you can make your winter bookings as<br />

buoyant as any other time of year.<br />

ABOUT THE AUTHOR<br />

Sarah Orchard is an<br />

award-winning marketer,<br />

Amazon bestselling author<br />

and host of one of the most<br />

sought-after treehouses (The<br />

Hudnalls Hideout) in the UK,<br />

who works with other ambitious hosts<br />

to help them master their marketing<br />

to increase their direct bookings to get<br />

more profit in their pocket. The Hideout<br />

is 100% book direct and Sarah has<br />

saved £65,000 in commission in just<br />

three years!<br />

Sarah’s free guide “My 5 Proven Ways to<br />

Get More Direct Bookings” includes key<br />

marketing tactics to help you get more<br />

direct bookings and more profit into<br />

your pocket. Visit go.get-fully-booked.<br />

com/visibility-boost-guide<br />

WWW.OPENAIRBUSINESS.COM 41


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GLAMPSITES<br />

PRODUCT IN FOCUS<br />

Hot Tubs & Saunas<br />

Forest Holidays Keldy, North Yorkshire<br />

Product: Hydro Heater portable rapid water heater<br />

Supplier: Hydro Heater, 020 3457 0343, info@hydro-heater.co.uk,<br />

www.hydro-heater.co.uk<br />

Details: Forest Holidays’ site at Keldy sits on the edge of the North<br />

Yorkshire Moors National Park and is one of 13 sites in the UK with a<br />

choice of cabins and lodges nestled within the forest, all of which<br />

feature their own private hot tub for guests to enjoy.<br />

Hydro Heater has delivered a fleet of its revolutionary portable<br />

rapid water heaters to Forest Holidays, the UK’s largest operator<br />

of hot tubs.<br />

The Hydro Heater’s typical one-hour heat-up time means that<br />

Forest Holidays can now guarantee guests that their hot tub will<br />

be ready for them on the day of their arrival. Something that has<br />

not previously been possible if other guests have checked out on<br />

the same day.<br />

The Hydro Heater’s 60kW output will heat a hot tub 20 times faster<br />

than a typical electric heater, with operating costs from 5.5p per kWh.<br />

Feedback: Ryan Birchnall, product quality manager at Forest Holidays,<br />

said: “The introduction of the Hydro Heaters will mean substantial savings<br />

in time and energy costs to the tune of tens of thousands of pounds per year on<br />

each of the parks.”<br />

WWW.OPENAIRBUSINESS.COM 43


GLAMPSITES<br />

Norseman Round Cube<br />

Logspan<br />

01389 500950<br />

austin@logspan.com<br />

www.logspan.com<br />

The Norseman Round Cube is an exclusive premium outdoor<br />

sauna designed and developed by one of the greatest<br />

sauna manufacturers in Europe with more than 15 years of<br />

experience.<br />

It comes with a 9kW electric or 13kW wood-burning heater (for<br />

off-grid locations) and can be configured as a single space for<br />

eight people or as two rooms – one with a sauna and one for<br />

relaxing between sessions or changing – accommodating five<br />

in each. A Wi-Fi-enabled controller with an app interface is also<br />

available as an option.<br />

The key words for the Norseman Round Cube are quality with<br />

affordability. It’s time to elevate your accommodation and add<br />

to your ROI. Contact us for a brochure.<br />

The Terrace Sauna<br />

Woodpecker Tubs<br />

07435 866929<br />

info@woodpeckertubs.co.uk<br />

www.woodpeckertubs.co.uk<br />

One of our latest products to enter the marketplace is the<br />

Terrace sauna. With its sleek and spacious design features,<br />

and a terrace that allows you to put a range of other products<br />

alongside it, this unit allows you and your guests a different<br />

experience when it comes to using a sauna.<br />

The design of the Terrace sauna came from an idea one of<br />

our customers had when they were looking to improve their<br />

site’s guest experience. Having an opportunity to deliver such<br />

a product, that looks amazing and can be customised to your<br />

needs, means the world to us!<br />

To find out more about our bespoke, handcrafted saunas, hot<br />

tubs and accommodation units, please check out our website.<br />

The Nordic Misty Small<br />

Kirami UK<br />

01748 889303<br />

www.kiramiuk.com<br />

Custom Cabins – Saunas,<br />

Kitchens and More<br />

Bespoke Hideouts<br />

07703 387322<br />

hello@bespokehideouts.com<br />

www.bespokehideouts.com<br />

Check out this kitchen cabin. Bespoke Hideouts custom<br />

cabins can be used to create all sorts of spaces to help<br />

support your site. The prep kitchen here is used to support<br />

the catering provision of a site in Buckinghamshire. Other<br />

uses of their custom cabins can include sauna, washrooms,<br />

receptions and studios.<br />

Kirami UK brings authentic Nordic bathing experiences to the UK with<br />

its luxury wood-fired hot tubs and a new range of outdoor FinVision<br />

saunas. The Nordic Misty Small sauna is a superb addition to an outdoor<br />

area at a holiday home, staycation site or luxury glamping destination.<br />

This sauna showcases true craftsmanship with its treated hardwood<br />

exterior and modern interior. It has a large window and glass door so<br />

those using the sauna can enjoy picturesque views while enjoying the<br />

warmth of the sauna. Measuring 230cm in length, 150cm in width,<br />

and 255cm in height, and powered by a 6.8kW electric heater, the<br />

Nordic Misty Sauna Small offers the ultimate relaxation. Delivery and<br />

installation are included for UK mainland customers.<br />

Customers can try before they buy with the brand's #TryKirami<br />

campaign. See details on the website.<br />

44 WWW.OPENAIRBUSINESS.COM


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WWW.OPENAIRBUSINESS.COM 45


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46 WWW.OPENAIRBUSINESS.COM


EVENTS<br />

JEZ PENNINGTON<br />

CASE STUDY<br />

ArcTanGent<br />

A leftfield music festival attracting 12,000 metalheads to an<br />

eco-farm in the Mendip Hills<br />

We talk to organiser<br />

James Scarlett about<br />

his curation of an event<br />

celebrating niche rock,<br />

managing five stages,<br />

overcoming a hiccup with<br />

the police and growing<br />

to achieve an 18% profit<br />

margin.<br />

Describe your event and how many<br />

people it attracts?<br />

ArcTanGent Festival (also known as ATG)<br />

is a 12,000 capacity leftfield music festival<br />

located in the Mendip Hills. The main<br />

musical genres covered are post-rock, prog,<br />

math-rock, post-metal and noise rock.<br />

Explain a bit about your venue and your<br />

history with it<br />

The venue is Fernhill Eco-Farm in Compton<br />

Martin, Somerset. For 99% of the year it is<br />

home to pigs, cows and sheep. It is quite an<br />

interesting venue (www.fernhill-farm.co.uk).<br />

What is the event’s history?<br />

ATG started in 2013 at 5,000 capacity and has<br />

run every year since (apart from two years<br />

off for Covid).<br />

Two of the organising team (myself and<br />

Simon Maltas) also run 2000trees. ATG was<br />

started as a leftfield offshoot that aimed<br />

to explore some other genres (namely<br />

post-rock and math-rock). At the time it was<br />

a unique festival in the UK marketplace,<br />

although a few copycats have sprung up<br />

since.<br />

How does the relationship work with the<br />

venue you hold the event at?<br />

We pay Andy and Jen (the farmers at<br />

Fernhill) to rent the land for approximately<br />

three weeks a year. In theory we return<br />

the farm to them exactly as we found it,<br />

WWW.OPENAIRBUSINESS.COM 47


EVENTS<br />

although that can be tricky in<br />

a wet year! Andy also regularly<br />

helps us out onsite with use of<br />

his telehandler and other farm<br />

machinery. We couldn’t do it<br />

without their support.<br />

How is your relationship<br />

with the local authority and<br />

community?<br />

In the first year of ATG, our<br />

relationship with the local<br />

authority was a little tricky.<br />

They also look after Glastonbury<br />

Festival, which is obviously a<br />

vastly different beast to ATG.<br />

They expected all the same<br />

paperwork and detail that they<br />

would get from Glastonbury. This<br />

was extremely time consuming<br />

and caused one big fall out with<br />

the police. We’re all good now<br />

though and the relationship is<br />

excellent – they know that we are<br />

professionals and stay within the<br />

confines of our license (particularly<br />

with regards to noise).<br />

I think the community are quite<br />

fascinated by 12,000 “metalheads”<br />

turning up in their village.<br />

The closest houses all get free<br />

tickets and quite a few of them<br />

come along and take a look/listen<br />

while drinking an ice cold beer.<br />

How have you planned the<br />

layout of the event?<br />

The main structures used are stage<br />

marquees (through Carlinden) –<br />

due to the often bad weather, even<br />

our Main Stage is in a marquee. We<br />

also used South West Marquees for<br />

DEREK BREMNER<br />

JONATHAN DODDS<br />

SNAP ROCK AND POP<br />

JEZ PENNINGTON<br />

48 WWW.OPENAIRBUSINESS.COM


EVENTS<br />

SNAP ROCK AND POP<br />

JEZ PENNINGTON<br />

clearspan tents for bars, dressing<br />

rooms etc. All are hired. The only<br />

thing we have purchased is three<br />

or four Gala Tents, which are far<br />

from ideal if it gets windy.<br />

The layout of the event site is<br />

based on one principal, namely<br />

enabling the punters to see as<br />

many bands as possible. Therefore<br />

it is a very compact site in terms<br />

of the arena. There are five stages<br />

that alternate back and forwards<br />

(three on, two off then three off,<br />

two on).<br />

How do you work with creatives<br />

to make these spaces work?<br />

We have an excellent inhouse<br />

site decoration team lead by Dan<br />

Roblin. He works all year round to<br />

make the site look and feel great.<br />

“THE ENTER-<br />

TAINMENT IS<br />

ALMOST EN-<br />

TIRELY MUSIC<br />

FOCUSSED.<br />

WE HAVE<br />

AROUND<br />

120 BANDS<br />

PLAYING<br />

ACROSS THE<br />

FIVE STAGES<br />

SPREAD OVER<br />

THREE AND<br />

A HALF DAYS<br />

(WEDNESDAY<br />

TO SATUR-<br />

DAY)”<br />

with help from my booking<br />

assistant Mitchell Bell. Most of the<br />

artists on our line-up have booking<br />

agents and it is through them that<br />

bookings are made. The line-up<br />

is selected to have a spread of the<br />

key genres we focus on.<br />

In addition to bands we have<br />

a silent disco every night and on<br />

stage podcast/panel discussions in<br />

the mornings.<br />

What provisions do you make for<br />

power, lights and sound?<br />

Power, lights and sound are<br />

all provided by Peak Hire from<br />

Cheltenham. There are no<br />

particular challenges, although<br />

obviously 100% of this needs to be<br />

brought in on trucks (there’s a lot<br />

of generators and distribution!).<br />

There are a few challenges on<br />

sound. The type of bands the<br />

play ATG have very technical and<br />

specific requirements.<br />

How do you manage admissions<br />

and visitor safety?<br />

Like most events, admissions are<br />

via an electronic ticket which is<br />

exchanged for a wristband at the<br />

entrance.<br />

Visitor safety is looked after<br />

by our excellent health & safety<br />

team headed up by Rob Haworth<br />

(otherwise know as Rob Safety).<br />

www.eventsafetyplan.com<br />

How did you cope during 2020<br />

and 2021?<br />

COVID was tough. We had 2020<br />

and 2021 off and only survived<br />

How did you research and source<br />

your infrastructure?<br />

As noted above we use Carlinden<br />

and South West Marquees. The<br />

stage marquees are particularly<br />

difficult to source as there are<br />

very few quality suppliers in the<br />

industry. Carlinden are really<br />

excellent and I would highly<br />

recommend them. We do not<br />

source flooring for anything other<br />

than our first aid tent.<br />

What entertainment do you offer<br />

and how did you choose and<br />

source it?<br />

The entertainment is almost<br />

entirely music focussed. We have<br />

around 120 bands playing across<br />

the five stages spread over three<br />

and a half days (Wednesday to<br />

Saturday). I book all the bands<br />

SNAP ROCK AND POP<br />

WWW.OPENAIRBUSINESS.COM 49


EVENTS<br />

JONATHAN DODDS<br />

JONATHAN DODDS<br />

JONATHAN DODDS<br />

because we raised over £100k in<br />

a crowdfunder and also received<br />

a grant through the Cultural<br />

Recovery Fund. A lot of lessons<br />

were learnt during this time, not<br />

least how to communicate that<br />

cancellation of a festival to 12,000<br />

people. Hopefully a skill we’ll<br />

never need to use again!<br />

What ground protection do you<br />

use for cars and footfall?<br />

We hire trackway Box Panels<br />

from EPS. These are used for car<br />

parks and other areas of heavy<br />

traffic. EPS also supplies us with<br />

track matting which is used in<br />

backstage areas and to help with<br />

the trader get in.<br />

We do not have ground<br />

protection for footfall. If it rains, it<br />

gets muddy!<br />

How do you publicise the event?<br />

We have an inhouse marketing<br />

team (consisting of the<br />

aforementioned Simon, Mitch<br />

plus Danielle Battersby). They<br />

are supported by the brilliant<br />

Greenhouse Group (social media)<br />

and Good As Gold (press).<br />

We also do a lot of online<br />

advertising, plus some physical<br />

advertising via Out of Hand.<br />

DEREK BREMNER<br />

“I THINK<br />

THE MAIN<br />

CHALLENG-<br />

ES ANY<br />

MUSICAL<br />

FESTIVAL<br />

FACES ARE<br />

RISING<br />

COSTS AND<br />

INCREASED<br />

COMPE-<br />

TITION. IT<br />

CAN MAKE<br />

BALANCING<br />

THE BUDGET<br />

VERY<br />

TRICKY”<br />

What additional challenges have<br />

you faced?<br />

I think the main challenges any<br />

musical festival faces are rising<br />

costs and increased competition.<br />

It can make balancing the budget<br />

very tricky.<br />

How have you financed the<br />

event and how profitable is it?<br />

Each event is financed almost<br />

entirely through the ticket sales<br />

(we receive 90% upfront) and runs<br />

at a profit margin between 7% and<br />

18% depending on the year.<br />

What are your plans for next<br />

year?<br />

More of the same. After a tough<br />

start we’ve had three really good<br />

years (2019, 2022, 2023) and<br />

are happy with where we’re at.<br />

Ultimately a festival like ATG can<br />

only grow so big due to the niche<br />

nature of the musical genres.<br />

What advice could you give<br />

to someone coming into the<br />

industry?<br />

Don’t start a festival unless you<br />

have a unique idea that you are<br />

confident people will buy tickets<br />

for. The market is saturated by<br />

identikit indie-rock festivals!<br />

ADDRESS BOOK<br />

MARQUEES<br />

Carlinden www.carlinden.co.uk<br />

South West Marquees<br />

www.southwestmarquees.com<br />

STAGES<br />

DM Stages www.dmstages.com<br />

POWER<br />

Peak Hire www.peakhire.co.uk<br />

BARS<br />

Really Good Bars<br />

www.reallygoodbars.com<br />

GROUND PROTECTION<br />

EPS www.eps.net<br />

TICKETING<br />

DICE www.dice.fm<br />

SECURITY<br />

Vespasian<br />

www.vespasiansecurity.co.uk<br />

DETAILS<br />

15-18 August 2024<br />

ArcTanGent<br />

Fernhill Farm<br />

Cheddar Road<br />

Compton Martin<br />

Somerset<br />

Bristol, BS40 6LD<br />

www.arctangent.co.uk<br />

50 WWW.OPENAIRBUSINESS.COM


WWW.OPENAIRBUSINESS.COM 51


EVENTS<br />

ERIC AYDIN BARBERINI<br />

Light Magic<br />

Rob Paul, design director at LCI Productions, on lighting up the season with festive displays<br />

AS THE days grow shorter and the<br />

temperature drops, there’s a magical<br />

transformation that takes place across<br />

the UK. The streets come alive with a<br />

kaleidoscope of colours, and the darkness<br />

of winter is illuminated by the warm and<br />

inviting glow of festive lights.<br />

From grand displays gracing stately<br />

homes to enchanting illuminations along<br />

forest trails, seasonal light displays have<br />

evolved into an annual tradition that bring<br />

joy and wonder to whoever visits them.<br />

These immersive displays serve to<br />

extend the seasonal charm of outdoor<br />

destinations, helping to generate additional<br />

and second gate revenue streams and<br />

further elevating the allure of their location.<br />

In this article, we’ll explore the art of<br />

winter illumination and delve into the best<br />

practices for creating captivating displays<br />

that not only light up the season, but<br />

also help to generate additional value to<br />

destinations.<br />

If you’ve ever experienced a light trail,<br />

you know that you’re in for a visual delight.<br />

“IT’S ALSO IMPORTANT<br />

FOR YOU TO HAVE A CLEAR<br />

IDEA OF WHAT YOU’D LIKE<br />

TO ACCOMPLISH, SO THAT<br />

EVENT DESIGNERS LIKE<br />

US CAN HELP BRING YOUR<br />

VISION TO LIFE”<br />

These enchanting displays captivate the<br />

senses and transport guests to a world of<br />

wonder.<br />

As experiential designers, we have seen<br />

first-hand the power that these installations<br />

can have to create memorable experiences<br />

that leave a lasting impression and keep<br />

guests coming back for more. However,<br />

there are some key things to keep in mind<br />

before you start planning your installation.<br />

Preparation is key after all, and you<br />

wouldn’t want your experience to flop once<br />

the gates are open.<br />

HAVE A CLEAR CONCEPT IN MIND<br />

First, before you begin the design process,<br />

it’s important to have a clear concept in<br />

mind. This concept should be based on a<br />

central theme or idea that ties everything<br />

together. This will help ensure that all<br />

of the elements of the installation work<br />

cohesively to create a seamless guest<br />

experience. It’s also important for you<br />

to have a clear idea of what you’d like to<br />

accomplish, so that event designers like us<br />

can help bring your vision to life.<br />

CONSIDER LOCATION<br />

The space in which the installation will<br />

be displayed is a critical element of the<br />

design process. It’s important to consider<br />

the size and layout of the space whether<br />

it will be held outdoor or indoor, as well<br />

as any unique features or limitations. This<br />

will help ensure that the installation is<br />

tailored to the specific space and that it<br />

takes advantage of any unique features or<br />

opportunities.<br />

52 WWW.OPENAIRBUSINESS.COM


EVENTS<br />

CASE STUDY<br />

Windsor Great Park<br />

Illuminated<br />

One of our notable light trail experiences<br />

was created for Windsor Great Park. This<br />

second edition of the Windsor Great Park<br />

Illuminated seasonal light trail showcased<br />

an innovative and imaginative design. This<br />

took place across 2.2km of the forest.<br />

Our brief from IMG events was to take<br />

the concept from last year and improve<br />

the flow across the geography of the site,<br />

make a bigger impact and add the ‘wow<br />

factor’. This was a unique site to work with<br />

because you get amazing views across the<br />

whole vista that you don’t get with other<br />

trails. We wanted to work with that and<br />

ensure that both visually and through the<br />

narrative, guests were always drawn to the<br />

next experience and looking across the trail<br />

in anticipation.<br />

We wanted to keep fan favourites,<br />

such as the sea of light, a 69m by 16m<br />

display created using 96-pixel chains each<br />

consisting of 300 LED lights, and transform<br />

other areas to give them more intrigue.<br />

As a result, the trail had 11 distinct<br />

zones. These included elements that<br />

you would expect from a traditional light<br />

trail, including LED beacons, architectural<br />

lighting and pixel chains, with creative and<br />

interactive show experiences including<br />

hydro screens, aquatic and 3D projection<br />

mapping, immersive holograms of forest<br />

creatures, holographic floating fairies and<br />

interactive motion tracked fireflies.<br />

the visitor flow, it helped to add a layer of<br />

depth to the overall experience. Visitors<br />

are not simply moving from one attraction<br />

to another; they are actively participating<br />

in a narrative journey. Each scene and<br />

storyline unfolds in a way that guides guests<br />

organically from one point to the next. This<br />

keeps them engaged and eager to discover<br />

what awaits them around the corner.<br />

TECHNICAL DESIGN AND DELIVERY<br />

We delivered the full audio, visual and<br />

lighting production, including technical<br />

design, concept creation, original media<br />

and audio scores, installation, show<br />

programming and onsite maintenance<br />

throughout the live dates.<br />

Notable features throughout the trail<br />

included ‘Lake View,’ which featured<br />

illuminated water fountains. There was also<br />

a water screen that showcased a festive<br />

display of Santa and Christmas elves.<br />

Other highlights of the trail consisted of<br />

a fairy disco, an LED tunnel of light, and a<br />

projection-mapped ‘Dreaming Tree’. LCI<br />

incorporated interactivity in the Firefly<br />

Forest, with an infrared camera detecting<br />

the motion of approaching guests.<br />

We are currently on site setting up this<br />

year’s Windsor Great Park illuminated with<br />

many new features and a new IP! We’ve<br />

gone bigger and bolder and we’re using our<br />

experience from last year to make the event<br />

even better than before.<br />

The site opens to the public on the 16<br />

November until the 2 January 2024.<br />

Windsor Great Park<br />

Illuminated<br />

ENGAGE IN ALL THE SENSES<br />

To craft an unforgettable experience,<br />

immersive installations must captivate<br />

every sense. Achieving this requires a<br />

harmonious blend of lighting, sound<br />

and interactive components. When all<br />

the senses are engaged in unison, the<br />

installation can have a profound impact<br />

on its audience.<br />

USE THE LATEST TECHNOLOGY<br />

The use of projection mapping,<br />

generative content, VR/AR or<br />

interactivity can help bring your<br />

experience to the next level. However,<br />

it’s important to use technology in<br />

a way that enhances the experience<br />

rather than detracting from it, or<br />

making it overcomplicated. The<br />

technology should be seamlessly<br />

integrated into the installation and<br />

should not feel forced or out of place. It<br />

should cohesively fit with your overall<br />

theme and give visitors the opportunity<br />

to be a part of its narrative.<br />

STORYTELLING IS KEY<br />

Storytelling was a crucial addition for<br />

the 2022 trail. There wasn’t a specific IP<br />

or existing narrative, but we wanted to<br />

introduce elements of storytelling with<br />

characters that appear throughout<br />

the trail, to create a connected and<br />

memorable experience that would<br />

capture the guest’s imagination.<br />

By integrating storytelling into<br />

ERIC AYDIN BARBERINI<br />

ERIC AYDIN BARBERINI<br />

WWW.OPENAIRBUSINESS.COM 53


EVENTS<br />

CASE STUDY<br />

CASE STUDY<br />

Halloween at Hampton Court<br />

Palace<br />

This year, we’ve joined forces with Pastporte to<br />

create a truly mesmerising projection-mapped<br />

experience for Halloween at Hampton Court. This<br />

will be our third time working with the palace to<br />

create such an event.<br />

This multimedia AV solution is split into eight<br />

different sections across various rooms throughout<br />

the palace. We used different AV technologies to<br />

cast eerie projections of former palace residence<br />

and buried workmen within the palace walls. The<br />

experience also showcases frightening moving<br />

portraits and retellings of the darkest of ghost<br />

stories, a dedicated ‘Séance’ projection area, that<br />

recalls the fated night of Anne Boleyn's beheading,<br />

projections of the three witches of Macbeth and a<br />

crazed alchemist who meddles with dark magic.<br />

This collaboration has resulted in a one-of-akind<br />

experience, immersing visitors in a world of<br />

Halloween, but also gives them a different insight<br />

into the history behind the palace.<br />

A UK First<br />

Our expertise extends beyond light trails. With over 20 years of<br />

experience in the entertainment industry, we’ve helped design and<br />

install various attractions worldwide. Our portfolio includes several<br />

immersive experiences. For example, the UK’s first permanently<br />

installed 3D projection mapping on a high street in Boscombe.<br />

We created this innovative attraction in collaboration with<br />

Bournemouth Towns Fund. It showcases regularly updated shows<br />

and has transformed the space into a multifunctional destination.<br />

The show launched with a ‘Love Boscombe’ theme for Valentine’s<br />

Day. It featured 3D content that floated above the surface including<br />

hearts moving across the screen, pulsating, spinning and circling<br />

around the building. Images that represent the Boscombe seafront<br />

and artwork from local residents also came to life.<br />

The experience has been future-proofed and designed so that the<br />

content and show can be regularly updated. Different shows will<br />

take place throughout the year. Live sports can also be streamed,<br />

creating the ultimate immersive viewing experience on the side of<br />

the building.<br />

We’ve recently updated it so that it showcases Halloween<br />

content in time for the spooky season. This includes ‘coastal<br />

critters’, a concept we designed that involves different monster<br />

characters that are projected onto the screen and showcases their<br />

story. This is part of a larger project which is happening around<br />

Boscombe. Whereby these characters are brought to life in lifesize<br />

form and displayed across the town centre. The ‘Bezerker’ is hiding<br />

somewhere at the Sovereigns Centre, a ‘Chomper’ on Boscombe<br />

Specsavers, ‘Goofs’ landing on the Art Depot, a ‘Howler’ at Lyfe and<br />

a ‘Tentacle takeover’ in Southbourne.<br />

ABOUT THE AUTHOR<br />

Rob Paul uses a blend of multidisciplinary talents to<br />

create stand-out shows, with a particular focus on<br />

projection mapping, pixel mapping, Laser FX, audiovisual<br />

installations, water screens, fountain displays, interactive<br />

displays and AR and VR technologies. His unique concepts<br />

have been delivered in diverse environments from visitor<br />

attractions, events, museums, live music shows, immersive experiences,<br />

guerrilla marketing campaigns and flagship retail and brand activations.<br />

Rob has an eclectic client mix collaborating with leading industry names<br />

including Boeing, Vogue, Norman Foster, Warner Brothers, Merlin<br />

Entertainment, Longleat, Historic Royal Palaces and Bentley. www.<br />

lciproductions.com<br />

54 WWW.OPENAIRBUSINESS.COM


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WWW.OPENAIRBUSINESS.COM 55


ISSUE 51 | 2022 | www.openairbusiness.com<br />

ISSUE 52 | 2022 | www.openairbusiness.com<br />

BUSINESS<br />

ISSUE 46 | October/November 2021 | www.openairbusiness.com<br />

BUSINESS<br />

BESPOKE GLAMPING<br />

ISSUE 49 | March/April 2022 | www.openairbusiness.com<br />

EVENT STRUCTURES<br />

FUNCTION VENUES<br />

› Bars & Catering<br />

› Outdoor Ceremonies<br />

GLAMPSITES<br />

› Compost Toilets<br />

› Booking Systems<br />

EVENTS<br />

› Seeing Red<br />

› Total Immersion<br />

BUSINESS<br />

INFRASTRUCTURE<br />

FUNCTION VENUES<br />

› Sharing Snaps<br />

› Kitchen Efficiencies<br />

GLAMPSITES<br />

› Architects<br />

› Natural Pools<br />

EVENTS<br />

› Green Hydrogen<br />

› Tent Waste<br />

GLAMPING<br />

SHOW<br />

PREVIEW<br />

FUNCTION VENUES<br />

› Accommodation<br />

› Eco Marketing<br />

GLAMPSITES<br />

› Research<br />

› Sewage Strategy<br />

EVENTS<br />

› Stage Build<br />

› Ticketing<br />

BUSINESS<br />

FUNCTION<br />

VENUES<br />

› Pricing<br />

› Websites<br />

GLAMPSITES<br />

› Business Rates<br />

› Building Regulations<br />

EVENTS<br />

› Reusable Cups<br />

› Festival Costs<br />

ISSUE 53 | 2022 | www.openairbusiness.com<br />

STRUCTURES<br />

ENTREPRENEUR’S CHAT<br />

Tim Bowles -Campwell<br />

BUSINESS<br />

FUNCTION VENUES<br />

/ /<br />

GLAMPSITES<br />

EVENTS<br />

› Shoot Styling<br />

› Logo Protection<br />

› Insurance<br />

› Saying Thanks<br />

› Treehouse Builds<br />

› Going Hybrid<br />

CASE STUDIES:<br />

ROKA BELLA ROSE WEDDINGS • THE MEADOWS AT POLEHANGER • BURRS LIVE<br />

CASE STUDIES:<br />

GREEN & AWAY • BIRDHOLME GLAMPING • SHREWSBURY FOOD FESTIVAL<br />

CASE STUDIES:<br />

SYCHPWLL CENTRE • BROOK FARM SHEPHERD HUTS • IRLAM LIVE<br />

ENTREPRENEUR’S CHAT<br />

Derry Green - The Secret Garden Glamping<br />

› Derry Green - The Secret Garden Glamping<br />

CASE STUDIES:<br />

HYDE ESTATE WILD GARDENS • BROCKLOCH ECO RETREAT • TRAMLINES FESTIVAL<br />

CASE STUDIES:<br />

OLD OAK FARM • DRAGONFLY CAMPING • TORCHLIGHT FESTIVAL OF CAMPING<br />

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www.openairbusiness.com/subscribe


EVENTS<br />

PRODUCT IN FOCUS<br />

Heat & Power<br />

One Stop Shop for Audio, Power<br />

and Lighting<br />

Essential Supplies<br />

01752 817140<br />

sales@essentialsupplies.co.uk<br />

www.essentialsupplies.co.uk<br />

Pretty much everything technical you need to run events<br />

from a marquee. If you are a venue with your own<br />

structure then Essential Supplies is your one-stop-shop<br />

for power distribution, audio and lighting, as well as<br />

marquee rigging and accessories. You can order online<br />

or over the phone, and next day delivery is free for orders<br />

over £150.<br />

For power, this company has a large range of temporary<br />

power supplies using components from Mennekes and<br />

Eaton. As well as a range of stock power distribution<br />

boards, it can create boards to any specification, from 16A<br />

to 800A. They are lightweight, weatherproof and feature a<br />

unique stacking system with sunken components.<br />

Showman’s<br />

Show, Berkshire<br />

Product: Lifos Fort PV<br />

battery energy storage<br />

system including solar<br />

panels<br />

Supplier: Lifos Advanced<br />

Battery Technology,<br />

01952 200198,<br />

hello@lifos.co.uk,<br />

www.lifos.co.uk<br />

Details: The Showman’s Show B2B expo showcase every product<br />

an event organiser may need; from electrics, to power to glamping<br />

structures, to bouncy castles – everything!<br />

Lifos was asked by Essential Supplies to provide grid-free power to<br />

the front of its expo stand where their existing power supply could not<br />

provide the required power for the company’s products. The Lifos Fort<br />

was able to provide power for external space heaters, LED screens and<br />

multiple other devices throughout the expo.<br />

Thermobile UK<br />

02476 357960<br />

andy@thermobile.co.uk<br />

www.thermobile.co.uk<br />

Thermobile heaters are manufactured in Holland<br />

and built to a very high quality. They have a<br />

minimum efficiency of 90 per cent, which means<br />

that 90 per cent of the fuel burned goes as useful<br />

heat into the heated space and only 10 per<br />

cent via the flue. This is a very high efficiency in<br />

comparison to other heaters on the market.<br />

The Thermobile ITA range is ideal for heating<br />

marquees and other temporary structures. It<br />

comprises small, mobile units with a 5-10m range<br />

for ducting and 15hr integral fuel tanks. The larger<br />

IMA units require a separate fuel tank and can be<br />

ducted up to 40m.<br />

Feedback: Adrian Williams, MD of Lifos, worked with the client to ensure<br />

the company understood the power demand correctly and supplied<br />

the right specification of Fort PV. Although the weather conditions were<br />

constant rain, the solar panels provided useful recharging capability for<br />

the Fort batteries to ensure the load was constantly powered through<br />

every day of the expo. This power was provided without noise, emissions<br />

or running costs.<br />

WWW.OPENAIRBUSINESS.COM 57


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58 WWW.OPENAIRBUSINESS.COM


EVENTS<br />

PRODUCT IN FOCUS<br />

Bars & Catering<br />

Sleek Curves for any Event<br />

Alternative Stretch Tents<br />

01920 830256<br />

info@alternative-stretch.co.uk<br />

www.alternative-stretch-tents.co.uk<br />

Alternative Stretch Tents provides sleek curves to any event and venue across<br />

the UK. Whether it’s a 6x10m patio tent or a 15x64m festival tent, Alternative<br />

Stretch Tents can usually find a solution within their 7000+ sqm of premium<br />

hire stock. Contact them today for a chat about your next project.<br />

Helping Eliminate Single<br />

Use Plastic from Events<br />

Green Goblet<br />

01278 238390<br />

info@green-goblet.com<br />

www.green-goblet.com<br />

We’re on a mission to save the planet one<br />

reusable cup at a time. We are the UK’s<br />

leading producer and supplier of reusable<br />

cups, coffee cups and food-ware. All of<br />

our reusable cups can be customised to<br />

suit your brand or event. Transitioning to<br />

reusable cups couldn’t be easier no matter<br />

how big or small your event is. Whether<br />

you’re looking to eliminate single-use plastic<br />

from a stadium or offer your wedding day<br />

guests the perfect reusable souvenir, we’ve<br />

got you covered.<br />

Bespoke Structures<br />

with the LOCX System<br />

Luxury Pods<br />

07767 666999<br />

info@luxurypods.com<br />

www.luxurypods.com<br />

If you’ve ever wondered how to go<br />

about creating your own bespoke bar<br />

or any other structure for events – the<br />

LOCX system makes this possible for<br />

the first time. It’s simple, you tell us<br />

the shape and size, we design and<br />

create it in a matter of days.<br />

Our patented system uses bespoke<br />

aluminium extrusions and LOCX<br />

connectors to create a super-strong<br />

structural frame which can be clad<br />

with aluminium composite panels,<br />

timber, ply, canvas, etc.<br />

The LOCX system uses 100% British<br />

recycled aluminium, designed and<br />

made in the UK. Easy to assemble<br />

and disassemble, maintenance free,<br />

flatpack and lightweight for ease of<br />

transportation and storage.<br />

Visit us at the Farm Business<br />

Innovation Show (15-16 November)<br />

and see for yourself the amazing LOCX<br />

system in action. Contact us with your<br />

project ideas – we design and create<br />

the strong framework!<br />

Cellar-in-a-Box<br />

CORE Bar and Event Hire<br />

0845 299 6499<br />

sales@core-barandeventhire.com<br />

www.core-barandeventhire.com<br />

The CORE ‘Wheel-Inn Cellar-in-a-box’ kit<br />

is a mobile fully featured cellar set up that<br />

allows you to dispense kegged beers and<br />

ciders whenever and wherever needed –<br />

in minutes!<br />

Easily integrated into CORE’s modular<br />

bar solution (pictured), it means you<br />

can have a professional bar set up for<br />

any event irrespective of location. The<br />

CORE ‘Wheel-Inn Cellar-in-a-box’ kit can<br />

dispense up to three different drinks and<br />

ensures that professionally dispensed, ice<br />

cold beverages can be served so you are<br />

not limited to only bottled drinks.<br />

The kit is ideal for any situation where<br />

you need to serve kegged beers and<br />

ciders in a temporary location without<br />

the need for expert installation crews.<br />

Kits are available to purchase or rent by<br />

contacting the friendly CORE team.<br />

WWW.OPENAIRBUSINESS.COM 59


Spot light<br />

A roundup of products for the outdoor hospitality industry<br />

MAXIMISE VIEWS WITH THE<br />

MUNRO<br />

Podz R Us<br />

07767 733044<br />

sales@podzrus.com<br />

www.podzrus.com<br />

The stand-out feature of our Munro<br />

pod has to be the full height and<br />

width glass front. If you have a<br />

location with a stunning outlook,<br />

this is the best way to view it,<br />

no matter the outside weather<br />

conditions.<br />

The pod comes complete with a<br />

full-sized double bed, kitchen area<br />

and en-suite. The layout offers a<br />

spacious interior living area and a<br />

partitioned-off sleeping zone for<br />

some extra privacy. There's a fullsized<br />

shower in the bathroom too.<br />

Like all our pods, the Munro is fully<br />

insulated and double-glazed. With<br />

the addition of underfloor heating,<br />

it is suitable for use all year round.<br />

TRUSTED BRITISH MANUFACTURER<br />

Bond Fabrications<br />

01453 767171<br />

enquiries@bondfabrications.co.uk<br />

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Trusted British design and<br />

manufacture for over 35 years...<br />

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the skill and expertise of our<br />

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60 WWW.OPENAIRBUSINESS.COM


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Are you on the list?<br />

BUSINESS<br />

Little<br />

Black<br />

Book<br />

2024<br />

The must have supplier guide<br />

Sent to Open Air Business Subscribers<br />

£20/year = 8 issues<br />

www.openairbusiness.com/subscribe


PEOPLE<br />

Behind the Scenes<br />

Anna Littler<br />

Wonder what it’s like to work with some of the<br />

world’s largest dinosaur puppets? We hear from<br />

Anna Littler, the creative director at Rentadinosaur<br />

I’M THE creative director of Rentadinosaur<br />

– and also a chief Dinosaur Wrangler. We do<br />

dinosaur events all over the UK and beyond,<br />

and when we’re touring with the dinos I’m<br />

the director and producer of the A team (the<br />

Anna team), which may have three to 30<br />

puppeteers (and three to 35 Dinosaurs). I’m<br />

also a Dino Baby puppeteer – often with the<br />

adorable Peepo, the baby Parasaurolophus!<br />

Back in the office I oversee the fun stuff.<br />

Anything and everything to do with making<br />

our Dinosaur events a success – developing<br />

new ideas, writing shows and songs, sales<br />

and marketing, strategic planning, liaising<br />

and brainstorming with clients and lovely<br />

logistics.<br />

Over eight years ago my partner, Chris<br />

Coulson, announced out of the blue that<br />

he was thinking of buying a dinosaur. A<br />

4.5 metre long T.rex puppet! An Australian<br />

dino show had been at the O2 and Chris<br />

was hugely impressed by their realistic<br />

movements. He had an IT and film business<br />

and was interested in mechanics, and he<br />

loved the idea of making other people go<br />

‘wow’ too.<br />

I was working on a theatrical song<br />

project for children at the time and had<br />

previously worked in marketing and as a<br />

charity manager. My first question was ‘how<br />

much competition is there?’ We did lots of<br />

research and combined our skillsets and<br />

Rentadinosaur was hatched – one of the first<br />

in the country.<br />

My charity work had involved helping<br />

street children and children with disabilities<br />

overseas and I was always passionate about<br />

finding ways to help make children happy<br />

and boost their confidence. I never imagined<br />

I would be working with dinosaurs but they<br />

definitely bring happiness and our shows are<br />

uplifting and exciting, as well as educational.<br />

I always start the day with a huge mug of<br />

tea, as an office day is usually non-stop. After<br />

running through priorities and any exciting<br />

updates with my team, I might jump from<br />

writing a big proposal for a potential client<br />

at a castle, racecourse or council, to zooming<br />

with established farm park or festival clients<br />

to ensure everything’s on track for the<br />

following week’s events. I may need to sign<br />

off a film promo for social media, finalise the<br />

crazy logistics for four vehicles for five to 10<br />

events, and see if we can squeeze in a lastminute<br />

booking! There’s always one…<br />

I’ll often make coffees at intervals and take<br />

the opportunity to do a few lunges or star<br />

jumps (and hope no one sees me). I usually<br />

sing in the kitchen too, often experimenting<br />

with the lyrics or melody for my latest<br />

dinosaur song. Sometimes the cats sing<br />

along too! I sometimes visit some venues<br />

to do a recce and discuss the all-important<br />

logistics but a recent highlight was being<br />

allowed to hold a baby meerkat that was<br />

being hand reared. A furry perk of the job.<br />

A DAY IN THE LIFE<br />

A dino day involves lots of cups of tea,<br />

four theatrical dino shows or interactive<br />

walkabouts<br />

At the moment we have teams of<br />

puppeteers doing our scary and sweet<br />

Spookysaurus Shows – bringing seasonal<br />

excitement to farm parks, town centre<br />

BIDs and shopping centres, and we’re also<br />

arranging bookings with clients for our<br />

super Santasaurus Show, festive walkabouts<br />

events and Christmas Parades starring the<br />

Santasaurus and little baby Elfosauruses.<br />

A personal highlight this year was the huge<br />

production of my brand new stage musical,<br />

Jurassica Spectacular! It premiered at<br />

Bromley’s Churchill Theatre to three sold out<br />

performances to more than 2,000 people. It<br />

was magical! Starring lots of huge dinosaurs<br />

and adorable Dino Babies, the catchy fun<br />

songs and musical show have been a great<br />

hit. So we’re thrilled to be in discussions<br />

with some partners to bring Jurassica<br />

Spectacular! to both indoor theatres and


PEOPLE<br />

outdoor events in 2024. More venues<br />

welcome!<br />

Our company is now preparing for its nine<br />

year in the dinosaur entertainment business<br />

and we’ve grown massively year on year, so<br />

we’ve an expanding team but all squeezed<br />

into a small home office. Managing growth is<br />

an exciting challenge. This year we’ve added<br />

one and a half staff members and we’ve<br />

rented double the storage space nearby to<br />

store props and dinosaurs. We may need a<br />

third container soon, as we always want to<br />

re-invest in brand new dinosaurs. Although<br />

the storage is invaluable, it’s a 20-30 minute<br />

drive, so is not perfect, as I don’t like to waste<br />

time when we’re so busy!<br />

RIDING DINOS<br />

We recently worked for Radio X with Chris<br />

Moyles, who had arranged a surprise<br />

challenge for his colleague Dom Byrne to ride<br />

one of our ‘riding dinosaurs’, Neo, around<br />

Leicester Square. It was live on Radio X and<br />

being filmed for those watching online, so I<br />

was careful not to get in front of the cameras.<br />

Neo the naughty Neovenator (or its rider)<br />

suddenly decided to go into McDonalds to<br />

try to get some breakfast. Most places love<br />

this madness and will snap photos for their<br />

Instagram but the rogue dinosaur didn’t<br />

give me chance to do a recce! The staff and<br />

customers were loving it! But the very young<br />

manager’s eyes popped out of her head, and<br />

she seemed quite bewildered by the huge<br />

dinosaur invading their premises. So it was<br />

sent away with his tail between his legs. For<br />

me it was both hilarious and nerve-wracking<br />

watching the comical rogue DJ causing a<br />

little havoc on his runaway dino as I had to<br />

be the sensible adult!<br />

Rentadinosaur is often the key innovator in<br />

the field – with team members often creating<br />

or guiding new designs of dinosaurs and<br />

especially creating fun theatrical shows for<br />

outdoor theatre – always with a big song and<br />

dance number to finish.<br />

We have a great working atmosphere<br />

and even at very busy times, when we’re<br />

“OUR TEAMS OF EXCELLENT PUPPETEERS ARE FREELANCERS,<br />

PROFESSIONALLY TRAINED IN COMEDY, CREATURE ACTING,<br />

MUSICAL THEATRE AND PUPPETRY”<br />

sometimes loading four vans of dinos and<br />

props for several events, someone will often<br />

put on a silly hat, or surprise someone with<br />

a squeaky rubber chicken just to make<br />

everyone laugh, which can transform a<br />

potentially stressful situation!<br />

Our teams of excellent puppeteers<br />

are freelancers, professionally trained in<br />

comedy, creature acting, musical theatre and<br />

puppetry. An essential part of Rentadinosaur,<br />

they are a talented team, passionate about<br />

creating top quality theatre especially for<br />

our young audiences – and for the adults<br />

too. When they’re having madcap fun on<br />

stage with silly sneaky cheeky dinosaurs, the<br />

excitement is simply contagious.<br />

We sometimes have to bring small<br />

dinosaurs in the office if we’re testing new<br />

ideas or doing repairs. We’ve even had a 4.5<br />

metre long T.rex in the office which definitely<br />

tested our parkour skills! Sometimes you’ll<br />

also find our two office cats snuggling next to<br />

a baby dinosaur.<br />

My colleagues compete for kitty cuddles<br />

and the cats certainly add to the office<br />

mischief and laughter. The tomcat will<br />

steal your sandwiches, but he’s also a great<br />

‘therapy cat’ on a madly busy day. Our job<br />

adverts always include: Must love dinosaurs<br />

and cats.<br />

In terms of my most proud moments, it<br />

has to be when setting up a project to create<br />

special memories by bringing dinosaurs to<br />

children in children’s hospices, SEN projects<br />

and hospitals, including Great Ormond<br />

Street.<br />

Also I love seeing 100s or 1,000s of children<br />

beaming from ear to ear, as they join us in<br />

our dino arena to perform my song and<br />

dance ‘Can you Floss with a Velociraptor?<br />

They leave buzzing as they’re so proud that<br />

they’ve taken part in the show.<br />

BEST JOB IN THE WORLD<br />

At events when people see me having a blast<br />

with some cheeky dinosaurs, people often<br />

tell me I’ve got the best job in the world – and<br />

they’re right! Dino events days are absolutely<br />

thrilling and rewarding. There’s so much<br />

preparation and hard work in advance but<br />

there’s such a buzz when you see your clients<br />

brimming with delight and the huge crowds<br />

loving the interactive sell-out shows. A recent<br />

testimonial from IKEA: “Super Impressed!<br />

Management were absolutely gob-smacked!<br />

Thanks for creating such a buzz!” We’ve had<br />

five bookings with them now with more<br />

ahead.<br />

I love the variety too. In the school<br />

holidays we recently worked with both IKEA<br />

and Deliveroo, as well as a farm park, a<br />

shopping centre, a heritage railway, a BID, a<br />

council, Ascot Racecourse, a hot air balloon<br />

festival, a theme park and a huge three-day<br />

festival, where our dinosaurs met Will Young<br />

and Fleur East!<br />

I’m a mad ideas person who loves making<br />

those ideas become a reality – to bring<br />

funny, exciting, educational and musical<br />

entertainment to people all over the UK, and<br />

especially to children. Bringing smiles and<br />

laughter is what it’s all about for me – thanks<br />

to a little bit of dino magic and mischief!<br />

There’s not much better than parading down<br />

Chester High Street on a Saturday afternoon<br />

along with thousands of happy people and<br />

the biggest Stegosaurus in the world!<br />

DETAILS<br />

Rentadinosaur<br />

01689 862825 / 07757 162114<br />

info@rentadinosaur.co.uk<br />

www.rentadinosaur.co.uk<br />

66 WWW.OPENAIRBUSINESS.COM


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