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Issue 60

The UK's outdoor hospitality business magazine for function venues, glamping, festivals and outdoor events

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ISSUE <strong>60</strong> | 2023 | www.openairbusiness.com<br />

BUSINESS<br />

SPECIALIST<br />

STRUCTURES<br />

FUNCTION VENUES<br />

› T&Cs<br />

› Planting Grants<br />

GLAMPSITES<br />

› Mattresses<br />

› Staying Ahead<br />

EVENTS<br />

› Infrastructure<br />

› Scare Attractions<br />

CASE STUDIES:<br />

BROWNING BROS. • ADHURST YURTS • ALDERFEST


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ISSUE <strong>60</strong> | 2023 | www.openairbusiness.com<br />

WELCOME<br />

Authenticity is a common theme in this issue. In an age where we<br />

have the ability to fake pretty much anything in the digital world<br />

it’s no wonder that in our ‘real’ lives we crave the genuine.<br />

Andrew White, as always, ponders some big questions in the<br />

context of the meetings and events sector. How authenticity, and<br />

the lack of it, presents both opportunities and threats, and needs<br />

reflecting in your T&Cs for the future. Intrigued? See pages 30-31.<br />

Adhurst Yurts (pages 36-39) has authenticity at its core. It is<br />

unashamedly an immersive nature experience, “thunder and<br />

spiders included.” While owner Alison Lubbock makes it clear that<br />

this is not to every guest’s taste, she is able to achieve phenomenal<br />

nightly rates by adhering to an unwavering ethos – to deliver a “monastery with nature as<br />

the cathedral”.<br />

The young festival AlderFest may have only been established two years ago but has<br />

clearly got the authenticity recipe right. Staying true to itself is paying dividends. The<br />

Bebbington family, owners of Alderford Lake, put their heads together and distilled what<br />

their day-to-day visitors would want out of a live event. McFly, Sam Ryder, Strictly Come<br />

Dancing stars and a 12ft T-Rex seem to have hit the nail on the head at the family focussed<br />

festival, and they are on track to hit profit in year three.<br />

And now for some random bits that don’t really follow the thread from above but I want<br />

to point you to nonetheless!<br />

First, no matter where you are hosting guests, if they are staying overnight on your watch<br />

then giving them a good night’s sleep is surely top of the agenda. Turn to pages 40-41 to<br />

learn what’s going on inside a mattress and how to make sure you choose the right one.<br />

Scare attractions – a tacky American import or an important shoulder month revenue<br />

earner? Perhaps you can find a happy balance for your venue – see pages 64-65 for advice<br />

from one of the best.<br />

Finally, grants. You have until 1 November and 1 December respectively to apply for help<br />

with tree and hedge planting from Woodland Trust. Find the details on pages 28-29.<br />

See you at the trade shows – make sure to come and say hello.<br />

PUBLISHERS<br />

Steve Rix - steve@openairbusiness.com<br />

Tally Rix - tally@openairbusiness.com<br />

EDITOR<br />

Tally Rix - tally@openairbusiness.com<br />

ADVERTISING SALES<br />

Marney Whyte - 01892 677743<br />

marney@openairbusiness.com<br />

David Hobden - 01892 677741<br />

david@openairbusiness.com<br />

ADMINISTRATOR<br />

Kirsty Farrow – 01892 677740<br />

kirsty@openairbusiness.com<br />

DESIGN<br />

James English -<br />

www.jamesenglishdesign.co.uk<br />

PUBLISHED BY<br />

Coffee Shop Media Ltd<br />

www.coffeeshopmedia.com<br />

Milroy House, Sayers Lane,<br />

Tenterden, TN30 6BW<br />

01580 848555<br />

Tally Rix<br />

Editor / Publisher<br />

RECEIVE 9 ISSUES FOR £20<br />

To start a paid subscription, please visit<br />

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Contents ISSUE <strong>60</strong> – 2023<br />

UP FRONT<br />

4 News<br />

6 Product News<br />

9 Glamping Show<br />

Preview<br />

12 Farm Business<br />

Innovation Show<br />

Preview<br />

16 Entrepreneur’s Chat<br />

– Emily Aitchison,<br />

Kenton Hall Estate<br />

FUNCTION VENUES<br />

21 Browning Bros. –<br />

luxury events and<br />

quirky stays<br />

27 Plants for Grants –<br />

opportunities from<br />

Woodland Trust<br />

30 Check your T&Cs –<br />

are you ready for the<br />

future?<br />

33 Get to Know – make<br />

some venue industry<br />

friends<br />

35 Flooring – products in<br />

action<br />

GLAMPSITES<br />

36 Adhurst Yurts –<br />

serenity in the woods<br />

40 Mattresses – do you<br />

know what you’re<br />

buying?<br />

42 Staying Ahead –<br />

quick tips to keep your<br />

offering fresh<br />

54 Get to Know – make<br />

some glamping<br />

industry friends<br />

47 Specialist Structures<br />

– products in action<br />

52 Sustainability –<br />

products in action<br />

EVENTS<br />

57 AlderFest – a young<br />

but mighty new event<br />

63 Scare Attractions –<br />

advice from one of the<br />

best<br />

66 Challenging<br />

Assumptions – the<br />

latest sustainability<br />

report from AGF<br />

69 Get to Know – make<br />

some event industry<br />

friends<br />

70 Structures – products<br />

in action<br />

75 Visitor Management<br />

– products in action<br />

76 Spotlight<br />

78 Classifieds<br />

81 Behind the Scenes –<br />

Hearthworks<br />

Find more expert advice online:<br />

www.openairbusiness.com<br />

SUBSCRIBE<br />

ONLINE<br />

CASE STUDIES:<br />

BROWNING BROS. • ADHURST YURTS • ALDERFEST<br />

BUSINESS<br />

SPECIALIST<br />

STRUCTURES<br />

FUNCTION VENUES<br />

› T&Cs<br />

› Planting Grants<br />

GLAMPSITES<br />

› Mattresses<br />

› Staying Ahead<br />

EVENTS<br />

› Marquees<br />

› Infrastructure<br />

COVER PHOTO<br />

Armadilla designs, manufactures and delivers luxury<br />

experiential accommodation. Its iconic Pod has become a<br />

design classic, known for its curved walls and sleek, ecosmart<br />

interior. 0131 440 4000, sales@armadilla.co.uk,<br />

www.armadilla.co.uk<br />

Photo courtesy of Luxury Hideaways.<br />

WWW.OPENAIRBUSINESS.COM 3


Purple Guide Grants<br />

top £200,000<br />

NOEA Looks to the Future<br />

at 2023 Convention<br />

AI, THE metaverse and the changing face<br />

of brands are all on the agenda for the<br />

National Outdoor Event Association’s (NOEA)<br />

annual convention in Bath on 22 November.<br />

The event will begin a new strategy for<br />

NOEA as the association once again looks<br />

to the future, accelerating its educational<br />

programme by embracing such subjects.<br />

The conference content will also put focus<br />

on the process, role and execution of the<br />

event producers that sit behind great events.<br />

The ‘SAG Live!’ workshops will return where<br />

the audience can watch and input into a<br />

modern-day safety advisory group meeting.<br />

The agenda also covers the evolution of<br />

Martyn’s Law, the role of event catering in<br />

designing live experiences, and sustainability.<br />

NOEA’s CEO Susan Tanner said: “As an<br />

industry we’re now able to set our eyes a little<br />

further into the future and what challenges<br />

and opportunities it will bring. It’s the first<br />

time we’ve had the luxury of doing so and<br />

it will make for genuinely ground-breaking<br />

content, interesting conversations and a new<br />

tone at the NOEA Convention.” www.noea.<br />

org.uk/annual-convention<br />

THE EVENTS Industry Forum (EIF) has<br />

announced that it has now provided<br />

£211,000 in Purple Guide grants and<br />

funding for projects to support the UK<br />

outdoor events industry.<br />

With the recent launch of a new<br />

chapter on licensing, the Purple Guide<br />

has now grown to 36 chapters with<br />

further chapters covering sustainability<br />

and vehicle-based events planned for<br />

launch in the autumn.<br />

In addition, there are increasing signs<br />

that the publication is becoming the<br />

go-to guide for outdoor events across<br />

the globe as organisers of events in other<br />

countries, including New Zealand, look<br />

to adopt it.<br />

Since EIF took over the publication<br />

from the Health & Safety Executive in<br />

2010, all the monies generated from<br />

net sales of the guide are ring-fenced<br />

to be invested back into supporting<br />

the development and safety of the UK<br />

outdoor events industry.<br />

The most recent projects to receive<br />

funding are Power of Events for a<br />

programme to inspire young people<br />

to join the events industry and the UK<br />

Crowd Management Association to<br />

support the development of a security<br />

conference in 2024.<br />

The forum is currently inviting<br />

applications for the next round of grants<br />

which will take place in the autumn.<br />

The deadline for applications is the 1<br />

November.<br />

www.eventsindustryforum.co.uk<br />

BOWLAND TIPIS<br />

New Forest of Bowland Venue<br />

OVER 150 couples and a dozen local wedding suppliers attended an<br />

open day for Bowland Tipis, a new wedding venue set within a 62<br />

acre park in the Forest of Bowland. Licensed to host events for up to<br />

200 guests, the new operation will be hosting brides from 2024.<br />

On-site accommodation is available within 200 yards of the tipis<br />

for up to <strong>60</strong> guests in the form of lodges, shepherds huts, safari tents,<br />

camping pods and glamping tents.<br />

Charlotte Wood, events manager, said: “There seems to be three<br />

things which people are loving about Bowland Tipis, first being that<br />

the site is so secluded and hidden from sight, it really is a woodland<br />

paradise. Secondly, they love the fact that their friends and family<br />

can stay within such a short distance of the tipis and finally, they<br />

know that they’ll be one of the first people to get married here!”<br />

4 WWW.OPENAIRBUSINESS.COM


Mainstream Hotel Capitalises<br />

on Back to Nature Wellness<br />

HOMEWOOD HOTEL<br />

& Spa near Bath has<br />

launched two brand<br />

new spa lodge suites to<br />

capitalise on the rise of<br />

wellness tourism.<br />

Featuring rustic-style<br />

interiors with natural<br />

tones, stone walls and<br />

mirrors, each lodge<br />

comes with a private hot<br />

tub, barrel sauna and<br />

plunge pool. Homewood<br />

is also introducing a<br />

wellness menu that<br />

guests can access<br />

through their phones.<br />

The new suites are priced<br />

from £475 per night.<br />

Ramside Hall<br />

Hotel adds More<br />

Treehouses<br />

RAMSIDE HALL Hotel Golf and Spa<br />

in Durham has invested £500,000 in<br />

two new treehouses to keep up with<br />

demand.<br />

Named Swan and Kingfisher, the<br />

two additional glass fronted A frame<br />

structures bring the total number of<br />

treehouses at the site to six. Geared<br />

towards couples, the treehouses feature<br />

seven foot beds, saunas and hot tubs.<br />

Ramside also has four larger, three<br />

bedroomed treehouses, one of which is<br />

also used for wedding ceremonies.<br />

Scotland and<br />

Ireland Lead Places<br />

to Elope<br />

NEW RESEARCH conducted by Las Vegas<br />

wedding chapel, Chapel of the Flowers,<br />

analysed worldwide elopement trends<br />

and Google search data from the past year<br />

to discover where couples are searching to<br />

elope worldwide.<br />

It comes as no surprise that Las Vegas<br />

took the crown as the most popular<br />

destination, with 11,800 searches every<br />

month but after Italy in second place,<br />

locations closer to home made the top<br />

four.<br />

Scotland, ranking third, receives 5,725<br />

average searches every month from across<br />

the globe, with Ireland coming in fourth<br />

with 5,500, beating other top destinations,<br />

including Nashville, Iceland and New York<br />

City.<br />

Google searches for ‘elopement’ are<br />

currently the highest on record. Many<br />

couples are now opting to elope over<br />

hosting large traditional weddings as a<br />

means to save towards other life expenses.<br />

According to Pinterest trends, 66% of<br />

searches for ‘elopement ideas’ over the<br />

last 12 months are from people aged 25-<br />

34, 88% of which are female.<br />

GETTY IMAGES<br />

Outdoor Toilets<br />

and Showers<br />

• Portable<br />

• Customisable<br />

• Quick delivery<br />

• Instant solution<br />

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WWW.OPENAIRBUSINESS.COM 5


PRODUCT<br />

Triple Gold Medals at RHS<br />

Tatton Park Flower Show<br />

APPLAUSE RIPPLED through the crowd as<br />

Wright Landscapes secured not one, not two,<br />

but three gold medals at the prestigious RHS<br />

Tatton Park Flower Show in July.<br />

The winning concept? An off-grid, selfsustainable<br />

living space nestled within a<br />

tranquil forest setting. This innovative design<br />

demonstrates how we can harmoniously<br />

coexist with nature while fulfilling our basic<br />

needs.<br />

Centred around a luxury sunken lodge<br />

held in place by chopped log retaining<br />

walls, the design also used sandstone<br />

steps and paving, a humble nod to the<br />

natural sandstone found within the local<br />

area. Featuring a modified Outerspace<br />

GP6 SIP building kit, the structure was<br />

built and fitted out by Wright Landscapes<br />

(wrightlandscapes.co.uk).<br />

Outerspace Group has a wide range of<br />

glamping pods, lodges, garden rooms and<br />

hospitality building kits that it supplies to<br />

the trade. It also has a network of factories<br />

and site builders across the UK who can be<br />

connected with end customers via a new<br />

website.<br />

01978 532930, hello@outerspacegroup.<br />

com, www.outerspacelife.co.uk /<br />

www.outerspacegroup.com<br />

The New Wave 40<br />

FOUNDED AS a family venture in 2010,<br />

Armadilla has emerged as an innovator<br />

within the luxury accommodation<br />

sector. Based in Scotland, it designs,<br />

manufactures and delivers modular<br />

luxury accommodation to the hospitality<br />

sector across Europe.<br />

Largely known for the iconic Pod<br />

series, featuring a unique curved<br />

shape, Armadilla products complement<br />

both traditional and contemporary<br />

environments, and are renowned for<br />

their exceptional eco-credentials, smart<br />

technology systems and industry leading<br />

ROI.<br />

The Wave series, originally launched<br />

two years ago, is quickly becoming a<br />

design classic in its own right with a<br />

dramatic shape.<br />

Able to be supplied as a hotel style<br />

room or as self-catering accommodation,<br />

Armadilla has recently launched a new<br />

addition to the Wave series. The Wave<br />

40 features all the same luxury elements<br />

as the previous designs but in a larger<br />

size, fitting a family of four in luxurious<br />

comfort. In keeping with the Armadilla<br />

philosophy, the Wave has industry<br />

leading eco credentials and integrated<br />

tech throughout to manage energy<br />

consumption and create an unforgettable<br />

experience.<br />

Assembled off site and transported<br />

in two halves, with a very quick plug<br />

and play installation, the first Wave 40s<br />

have been installed in resorts in Devon<br />

and Scotland with more ear-marked for<br />

Portugal later this year.<br />

0131 440 4000, sales@armadilla.co.uk,<br />

www.armadilla.co.uk<br />

Budget Flat Pack Outdoor Shower<br />

SHEEP SHED Creations has just launched the Naked Shower. Based on its existing<br />

pre-assembled model, the Naked Shower is a stripped-down budget version in kit<br />

form. It arrives on a pallet that becomes the base of the unit when assembled.<br />

Built using a range of sturdy exterior-grade materials, everything – apart from<br />

the hot water source – is included in the flat-packed kit. The base and side panels<br />

are pre-assembled, but the rest just needs slotting, screwing, sanding and staining.<br />

Sheep Shed can also recommend options for stains, paints and suitable hot water<br />

boilers.<br />

“It’s easy and satisfying; almost anyone can build one of these,” says Julian from<br />

Sheep Shed. “Despatch and delivery is quick, so this solution can be up and in place<br />

in no time. It also retains the gothic good looks and style of the rest of the range but<br />

provides a low-cost outdoor shower solution.”<br />

01865 <strong>60</strong>0400, julian@sheepshed.co.uk, www.sheepshed.co.uk<br />

6 WWW.OPENAIRBUSINESS.COM


10 Years of Hot Tubs<br />

NAKED FLAME Eco-Tubs move into<br />

their 10th year supplying the Glamping<br />

industry in 2023 and continue to include<br />

everything off-grid and fully recyclable<br />

for sites and holiday homes.<br />

Boasting the fastest heat up times on<br />

the market and now including a fully<br />

recyclable polystone liner system, the<br />

full range of hot tubs are handmade with<br />

current business use recommendations<br />

included. Retrofit liner systems are also<br />

available for the most popular models<br />

enabling owners to easily convert<br />

their original solid wood tubs to the<br />

recommended standard without the<br />

need for a full new tub.<br />

Off-grid outdoor cooking is covered<br />

with the Cucina indoor/outdoor dining<br />

Hydro Heathers for Forest<br />

Holidays’ Hot Tubs<br />

structure while saunas with huge<br />

viewing windows allow sites to show off<br />

amazing views.<br />

01484 766233, info@nakedtubs.com,<br />

www.nakedtubs.com<br />

HYDRO HEATER has delivered a fleet of its new<br />

portable rapid water heaters to Forest Holidays, the<br />

UK’s largest operator of hot tubs.<br />

The Hydro Heater’s one hour heat up time now<br />

enables operators to drain, refill and reheat their hot tubs<br />

within a short time window, thus ensuring that their tubs are<br />

hot and ready for customers to enjoy as soon as they check in to their cabins later the<br />

same day.<br />

Pictured with Hydro Heater managing David Donald is Ryan Birchnall, product<br />

quality manager at Forest Holidays, taking delivery of 10 Hydro Heaters at their site in<br />

Keldy, North Yorkshire. The introduction of the Hydro Heaters will mean substantial<br />

savings in time and energy costs to the tune of tens of thousands of pounds per year<br />

on each of their parks for the company, a certified B Corporation. Not to mention the<br />

smiling faces of guests who can enjoy their hot tub as soon as they arrive!<br />

The Hydro Heater’s <strong>60</strong>kW output will heat a hot tub 20 times faster than a typical<br />

electric heater, with operating costs from 5.8p per kWh.<br />

020 3457 0343, david@hydro-heater.co.uk, www.hydro-heater.co.uk<br />

New Range of Pods<br />

BESPOKE HIDEOUTS is excited to launch<br />

a new range of glamping pods at The<br />

Glamping Show 2023. Aligned to its ethos of<br />

creating incredible spaces with a bespoke<br />

touch, the pods will come in three standard<br />

sizes but with plenty of customisable<br />

features to allow you to put your own stamp<br />

on your design.<br />

The range includes three sizes: a mini<br />

two bed pod with a small seating area, a<br />

midi two bed option with shower room and<br />

kitchenette, and the biggest being a four<br />

bed cabin with plenty of space for the whole<br />

family.<br />

Options allow for on-grid or off-grid setups<br />

and include a variety of fixtures and fittings.<br />

Meet the team at the Glamping Show to take<br />

a look at one of the midi sized cabins and<br />

talk to them about options, or about creating<br />

a completely bespoke hideout for your site.<br />

07703 387322, hello@bespokehideouts.<br />

com, www.bespokehideouts.com<br />

Partnership Programme for on-the-go Dining Boxes<br />

THE TRAVELLER’S Pantry has recently launched an affiliate/partnership<br />

programme for its travel size store cupboard essentials ‘Staples Boxes’. This<br />

initiative aims to redefine the way we experience on-the-go dining, in an era<br />

where travel convenience meets current culinary needs and tastes.<br />

The hamper style boxes are designed with functionality and convenience in<br />

mind, making them the perfect addition to any trip. All products are thoughtfully<br />

curated to cater to the more discerning traveller, with a selection of core food<br />

items, ensuring your guests don’t need to compromise.<br />

This scheme opens up a world of possibilities for partnerships, not only<br />

fostering collaborations, but reinforces the brand’s commitment to building<br />

lasting relationships within the sector. It also offers a way to earn a passive<br />

income and boost one’s reputation as a thoughtful and attentive host, by either<br />

promoting the boxes or adding them to any current offerings.<br />

Bespoke boxes are also available, providing a more personalised solution and<br />

catering to more individual preferences and needs.<br />

07961 371464, hello@thetravellerspantry.co.uk, www.thetravellerspantry.co.uk<br />

WWW.OPENAIRBUSINESS.COM 7


PROVIDING VEHICLES TO<br />

THE EVENTS INDUSTRY<br />

THOMAS’S GROUP ARE A FAMILY RUN COMMERCIAL VEHICLE BUSINESS SPECIALISING IN CONTRACT HIRE<br />

AND RENTAL WHO HAVE BEEN SUPPLYING VEHICLES TO THE EVENTS INDUSTRY FOR YEARS.<br />

THE DAF XG530 LOW-DECK UNIT IS A GAME CHANGING TRUCK IN TERMS OF SPACE & COMFORT WITH GREAT<br />

FUEL ECONOMY, COMBINED WITH OUR NEW MEGA BOX TRAILERS WITH RAMP HOLDERS , A SOLID ROOF &<br />

EXTRA DOOR SECURITY GIVING YOU PEACE OF<br />

MIND YOUR EQUIPMENT IS SECURE. COME AND SEE US ON STAND 183<br />

CALL: 0121 356 5050 – EMAIL marketing@thomassgroup.com<br />

A moment of luxury,<br />

A time to relax!<br />

Contact Us<br />

info@woodpeckertubs.co.uk<br />

07435866929<br />

www.woodpeckertubs.co.uk<br />

8 WWW.OPENAIRBUSINESS.COM


INDUSTRY OVERVIEW<br />

Showman’s Show 2023<br />

The largest trade show for the outdoor event sector<br />

returns to Newbury Showground on 18-19 October<br />

HELD IN high esteem by the outdoor event<br />

sector, this year’s Showman’s Show is<br />

promising to exceed expectations.<br />

“We’ve seen exhibitor bookings bounce<br />

back pretty much close to pre-pandemic<br />

levels,” says event director Johnny Lance.<br />

“We’ve had 50 brand new companies<br />

confirming their exhibition space for 2023<br />

and have already expanded the exhibition<br />

hall, which is now almost at capacity.<br />

Businesses joining the exhibitor line-up<br />

for the first time include suppliers and<br />

manufacturers showcasing everything<br />

from essential plant and equipment to<br />

technology, caterers and entertainment.”<br />

SHOWMAN’S SUPPER<br />

New for 2023 is The Showman’s Supper,<br />

taking place on Wednesday evening.<br />

Delivered by legendary industry caterer<br />

Eat to the Beat/Global Infusion Group., the<br />

evening will begin with a drink’s reception<br />

and nibbles. There will be a variety of food<br />

stations for snacks and desserts, while the<br />

main course will be served to guests as<br />

and when they’re ready. There will also be<br />

entertainment in the form of live music and<br />

a DJ.<br />

Fellow event director Jeremy Lance<br />

says: “In the last few years, the number<br />

“WE’VE SEEN EXHIBITOR<br />

BOOKINGS BOUNCE BACK<br />

PRETTY MUCH CLOSE TO<br />

PRE-PANDEMIC LEVELS”<br />

of exhibitors and visitors expressing their<br />

desire for some form of social event at the<br />

end of the first day of the show had grown<br />

to a point where we decided we needed to<br />

do something about it. Given the feedback<br />

we’ve received, and how well tickets are<br />

selling, we were definitely right.”<br />

SUSTAINABLE EVENT SUMMIT<br />

Making a return to the show will be the<br />

popular Vision: 2025 Sustainable Event<br />

Summit on Wednesday 18 October.<br />

This will be the eighth edition of the<br />

popular conference that brings together a<br />

community of sustainable event organisers<br />

and innovators for a series of workshops and<br />

panels with a focus on action.<br />

“As the organiser of a show that’s<br />

dedicated to the event industry it’s<br />

important for us that the conversation<br />

around sustainability continues,” says<br />

Johnny. “The Showman’s Show and the<br />

Sustainable Event Summit within it are a<br />

melting pot for ideas and innovation. We’ve<br />

seen increased engagement in sustainability;<br />

what we need now is action and solutions<br />

that really tackle the everyday challenges<br />

that suppliers and organisers face. We’re<br />

very much looking forward to welcoming<br />

back Vision: 2025 and its members.”<br />

SEE YOU THERE!<br />

For more details about the show and<br />

exhibitors, visit<br />

www.showmansshow.co.uk<br />

WWW.OPENAIRBUSINESS.COM 9


INDUSTRY OVERVIEW<br />

OAB’s Top Picks<br />

Nomadic Washrooms Stand 123<br />

www.nomadicwashrooms.co.uk<br />

Nomadic Washrooms specialises in hiring luxury shepherd hut<br />

toilet and shower trailers. It prides itself on providing unique, fully<br />

furnished units with authentic nomadic-style décor designed to<br />

impress.<br />

Capable of hosting up to 100 people for eight to 10 hours in a<br />

single day or 50 campers over a long weekend, the largest of the<br />

range has shower cubicles and two WCs with washbasins, with<br />

each space accessed via an individual entry point.<br />

Shield Marquees Stand 162<br />

www.shieldmfg.co.uk<br />

Shield Marquees is a West Midlands manufacturer of temporary<br />

structures for the events industry. From standard clear span<br />

structures to full custom marquees, Shield uses “best in class<br />

equipment” for structures “made of the best materials, by<br />

enthusiastic staff” and tested by people with more than a decade<br />

of experience in the marquee manufacturing industry.”<br />

As well as marquee sales, ask about dry hire options. Shield<br />

also supplies glass doors, windows and solid walls as well as<br />

standard, starlit and blackout linings.<br />

Illumin8 Lights Stand 156<br />

www.illumin8lights.co.uk<br />

Offering eco-friendly LED mobile lighting<br />

tower hire, Illuminat8’s fleet (now part of<br />

Boels Rental) features the latest technologies,<br />

maximising safety, good value, uptime and<br />

efficiency while minimising costs, pollutants<br />

and CO2 emissions.<br />

Illumin8’s lighting towers have a unique<br />

telemetry system allowing you to remotely<br />

monitor the performance of each light from<br />

your smartphone, laptop or tablet.<br />

Thomas’s Group Stand 183<br />

www.thomassgroup.com<br />

Thomas’s Group is a family-run<br />

commercial vehicle business<br />

specialising in contract hire<br />

and vehicle rentals. Providing a<br />

straightforward and cost-effective<br />

solution to event organisers, all<br />

hire vehicles are ideal for the<br />

transportation of event infrastructure.<br />

The fleet includes low ride tractor<br />

units (and mega low ride trailers for<br />

maximum volume), smaller low ride<br />

vehicles with ramps for easy loading/<br />

unloading of equipment, and under<br />

4m vehicles suitable for European<br />

height restrictions.<br />

Suitehuts Stand 200<br />

www.suitehuts.com<br />

Suitehuts offers on-site event<br />

accommodation comprising custombuilt<br />

log cabins with en-suite<br />

bathrooms that come in a flat-pack<br />

format.<br />

Working closely with many of<br />

the UK’s leading event organisers,<br />

the huts feature at major events<br />

throughout the year including<br />

Silverstone, Download, Glastonbury<br />

and Boomtown.<br />

With 200 huts available to hire,<br />

Suitehuts is manufacturing more each<br />

year and also offer wood-burning hot<br />

tubs, saunas and catering huts.<br />

10 WWW.OPENAIRBUSINESS.COM


INDUSTRY OVERVIEW<br />

Farm Business<br />

Innovation Show<br />

Igniting innovation and growth: Why you need to attend<br />

Farm Business Innovation 2023<br />

FARM BUSINESS Innovation is back on<br />

15-16 November at NEC Birmingham.<br />

The event is set to be a game-changer<br />

for farmers, landowners and agricultural<br />

professionals bringing together the<br />

brightest minds, innovative technologies<br />

and cutting-edge solutions that can help<br />

you generate more profit from your farm<br />

or land.<br />

The show offers a platform for farmers<br />

and agricultural professionals to explore<br />

a vast array of opportunities. From<br />

agritourism and farm diversification<br />

to renewable energy solutions and<br />

technological advancements, Farm<br />

Business Innovation showcases the<br />

latest trends and innovations that can<br />

revolutionise your rural business. Discover<br />

new ideas, business models and revenue<br />

streams that can help you thrive in a<br />

rapidly evolving industry.<br />

GAIN EXPERT INSIGHTS<br />

The show features a lineup of industry<br />

experts and thought leaders who will share<br />

their knowledge and expertise through<br />

engaging seminars, demonstrations<br />

“CONNECT WITH LIKE-<br />

MINDED INDIVIDUALS,<br />

NETWORK WITH PEERS<br />

AND FORGE VALUABLE<br />

CONNECTIONS WITH<br />

LEADING SUPPLIERS,<br />

SERVICE PROVIDERS AND<br />

INDUSTRY PROFESSIONALS”<br />

and panel discussions. Learn from their<br />

experiences, gain valuable insights into<br />

best practices, and stay up to date with<br />

the latest industry trends. Whether you're<br />

seeking guidance on diversification<br />

strategies, sustainable farming practices<br />

or rural tourism, Farm Business Innovation<br />

provides a wealth of knowledge to help<br />

you navigate the challenges and seize<br />

opportunities.<br />

Connect with like-minded individuals,<br />

network with peers and forge valuable<br />

connections with leading suppliers, service<br />

providers and industry professionals.<br />

Share ideas, exchange experiences and<br />

collaborate on innovative projects that can<br />

drive growth and success. Farm Business<br />

Innovation creates a vibrant environment<br />

where you can build relationships, find<br />

potential business partners and uncover<br />

new ways to expand your network within<br />

the agricultural community.<br />

FIND INSPIRATION<br />

Immerse yourself in a world of inspiration<br />

as you witness success stories, innovative<br />

concepts and visionary ideas. Farm<br />

Business Innovation showcases real-life<br />

case studies that demonstrate how others<br />

have overcome challenges and achieved<br />

remarkable results. Be inspired by their<br />

journeys and let their stories fuel your own<br />

aspirations for growth and innovation.<br />

SEE YOU THERE!<br />

Join us at the NEC on 15 and 16<br />

November 2023. Register free at<br />

www.farmbusinessshow.co.uk<br />

12 WWW.OPENAIRBUSINESS.COM


INDUSTRY OVERVIEW<br />

OAB’s TOP PICKS<br />

Tentipi Event Tents Stand FM330<br />

www.tentipi.com/en-gb<br />

Tentipi manufactures adventure<br />

tipi tents and giant hat kata tipis<br />

for events and weddings. Having<br />

crafted Nordic tipis for over 30 years,<br />

the team has worked to continually<br />

refine, develop and improve designs.<br />

The range includes interlinking<br />

sections, windows and entrances<br />

as well as interior items such as<br />

fireplaces, furniture, bars and<br />

flooring.<br />

Canopy & Stars Stand FM636<br />

www.canopyandstars.co.uk<br />

Canopy & Stars curates a collection of<br />

selected and inspected special places to<br />

stay and experience the great outdoors<br />

across Britain, France, Spain, Portugal,<br />

Italy and Scandinavia. From humble<br />

beginnings in 2010, the agency has grown<br />

to more than 500 places; everything from<br />

treehouses, yurts and converted horse<br />

trucks, to cabins, Gypsy caravans and Iron<br />

Age roundhouses. Championing the small<br />

and independent, and being an advocate<br />

of sustainable tourism, the team<br />

genuinely cares about what<br />

they do and how they do it.<br />

Hopkins Machinery Stand HP11<strong>60</strong><br />

www.hopkinsmachinery.co.uk<br />

Suppliers of golf carts, UTVs and ATVs,<br />

mowers and power tools and a range<br />

of other groundcare and maintenance<br />

machinery for holiday parks and<br />

businesses.<br />

Hopkins Machinery is a main dealer<br />

for Kubota, Club Car, Kawasaki, Toro and<br />

many more market leading brands. Sales,<br />

hire, parts and servicing available.<br />

Podz R Us Stand FM546<br />

www.podzrus.com<br />

Ice Trikes Stand FM946<br />

www.icetrikes.co<br />

ICE Trikes are one of the most comfortable ways to cycle, offering<br />

safe, stable and accessible cycling. Trikes are perfect for cycle hire<br />

at country parks, for accommodation providers, tourist attractions,<br />

activity centres, holiday parks, cycling experiences, the list goes<br />

on. ICE has been making six different trike models from its HQ in<br />

Falmouth for over 20 years.<br />

At Podz R Us, the approach has always been to<br />

offer bespoke pods, individually designed around<br />

customers’ needs. A free rapid-turnaround CAD<br />

design service is offered with high resolution 3D<br />

images that allow clients to visualise in detail<br />

the exterior and interior of their pods prior to<br />

ordering.<br />

With unlimited revisions prior to build<br />

commencement, Podz R Us can ensure the final<br />

product meets clients’ expectations.<br />

WWW.OPENAIRBUSINESS.COM 13


Do ‘wild’ in style.<br />

Bring luxury to the<br />

great outdoors with a<br />

Kinedo shower cubicle.<br />

With options on size, fi nish,<br />

installation type and doors<br />

you can make the most of<br />

the smallest of spaces with<br />

Kinedo’s range of shower<br />

cubicles. There’s no need<br />

for grout or silicone either,<br />

making a cubicle a simple<br />

way to transform any<br />

showering space.<br />

Follow us on<br />

kinedo.co.uk


SPONSORED FEATURE<br />

and landscape architects to develop<br />

schemes that respond to local and national<br />

targets, mitigate impacts of development<br />

and protect and enhance local wildlife<br />

habitats.<br />

We’re a good business too. Canopy &<br />

Stars is an independent company, mostly<br />

employee owned with 24% owned by a<br />

charitable trust. We’re proud to be amongst<br />

the highest-scoring travel B Corps in the<br />

world.<br />

Canopy & Stars<br />

Glamping is evolving. Gone are the days where a tent in a<br />

field is enough. Guests demand and expect more<br />

CANOPY & STARS has been at the forefront of<br />

the glamping industry since day one, leading<br />

the evolution from “glamourous camping” into<br />

meaningful experiences in nature.<br />

The market is growing but with this growth<br />

comes increased competition. New sites have<br />

to differentiate themselves in an increasingly<br />

crowded market.<br />

This is where Canopy & Stars can help.<br />

With years of experience and data insights,<br />

our consultancy service is ideally placed to<br />

help you turn your glamping dreams into a<br />

profitable business.<br />

We can offer the following services to make<br />

sure your business stands out and attracts the<br />

right guests.<br />

› Land research reports<br />

› Viability assessments<br />

› Full appraisal and business modelling<br />

› Planning services<br />

› Architectural design<br />

SUSTAINABILITY AT EVERY STEP<br />

At Canopy & Stars, sustainability is about<br />

more than solar panels or local sourcing, it<br />

permeates all aspects of our consultancy,<br />

design and planning services. Our ultimate<br />

aim is to work with people on projects<br />

which aren’t merely “low-impact” but<br />

actually benefit the land they’re built on.<br />

We encourage our clients to make<br />

the green choice at every step, in their<br />

infrastructure and promotion of green<br />

travel, to the use of renewable and lowcarbon<br />

energy, all the way through to<br />

design and interior finishes. We know that<br />

in the long term this approach results in<br />

environmental, cultural and economic<br />

benefits.<br />

Every project we work on integrates a<br />

comprehensive and detailed biodiversity<br />

enhancement plan, delivering biodiversity<br />

net gain. We work closely with ecologists<br />

KEEPING YOUR COMPETITIVE EDGE<br />

Profitability Enhancement – for existing<br />

businesses<br />

If your business is already up and<br />

running, but not performing as you’d<br />

hoped or how it used to, we can visit<br />

and provide you with a plan to improve<br />

occupancy and profitability. We’ll<br />

troubleshoot problems and provide<br />

actionable suggestions to enhance your<br />

offering and jump start your business.<br />

"We are so pleased with the<br />

consultancy services that Canopy & Stars<br />

have provided; we cannot recommend<br />

them highly enough. The lodges were<br />

already on site and we had to work with<br />

the existing structures. From the outset,<br />

both the business development and<br />

design team listened to our ideas and<br />

understood exactly what we were trying<br />

to achieve…enabling us to put our own<br />

unique stamp on our project.”<br />

SUZANNE, SPINDLEWOOD LODGES<br />

Contact us to find out more<br />

ideas@canopyandstars.co.uk<br />

Case Study<br />

Bracken Treehouse, Joy and Nick Rees<br />

We worked with Joy and Nick from when they had only trees to the launch<br />

of their beautiful treehouse. We began with a viability assessment and<br />

planning support, then kept in touch with informal advice while owner Nick’s<br />

vision took shape in the build. When the space was ready, we gave pricing<br />

advice then put our marketing platform to work for a very successful launch.<br />

› Joined Canopy & Stars August 2022 and achieved 75% total occupancy<br />

over their first 12 months<br />

› £194 average nightly rate<br />

Nick said: “When we were designing Bracken Treehouse, we had a very clear<br />

vision of how the space should look and feel. However, we felt it would be<br />

good to get a second opinion from someone who knew the industry inside and<br />

out – just to make sure we were on the right track! It was really helpful for us<br />

to understand what might work and what changes would make our treehouse<br />

more attractive to guests.”<br />

WWW.OPENAIRBUSINESS.COM 15


PEOPLE<br />

ENTREPRENEUR’S CHAT<br />

Emily<br />

Aitchison<br />

Emily Aitchison<br />

found her<br />

entrepreneurial<br />

feet at a young<br />

age, diversifying<br />

the family farm’s<br />

offerings to<br />

include weddings,<br />

hen parties,<br />

cookery courses,<br />

foodie weekends<br />

and much more<br />

16 WWW.OPENAIRBUSINESS.COM


PEOPLE<br />

t was a little over 10 years ago, at the ripe old age of 21, that<br />

Emily Aitchison launched her wedding venue at Kenton Hall<br />

Estate – the family’s arable and Longhorn cattle farm in Suffolk.<br />

Having held six weddings in the first year, the venue has been in<br />

demand with couples ever since.<br />

“I had moved back to the farm with the idea that running a<br />

wedding venue might be fun as well as profitable,” she says.<br />

“The timing couldn’t have been better, as my dad had just<br />

secured planning permission for exactly this purpose. I think<br />

having three daughters had firmly planted the seed in his mind that it<br />

was something he should plan for!”<br />

With minimal event experience but plenty of drive and<br />

determination, along with a supportive family, Emily made the<br />

jump. “Obviously, I did some research before starting out, but having<br />

grown up here, I knew it would make a great wedding venue. I didn’t<br />

have much in the way of start-up capital, but I had a lot of time and<br />

energy to put into promoting the business. Most of this was done via<br />

Facebook, as there were fewer social media options back then.”<br />

WOODLAND SLEEPOVERS<br />

Ever the entrepreneur, it wasn’t long before Emily began thinking of<br />

ways to enhance the wedding offering further, as she explains: “When<br />

I was a girl, we had a yurt in the woods here, and I remembered how<br />

much I enjoyed having sleepovers. I figured that wedding couples<br />

would enjoy the experience, too. There were lots of big wedding<br />

venues around with plenty of rooms for guests to stay over, and<br />

this was something we, unfortunately, couldn’t offer, but glamping<br />

represented the perfect way for us to provide accommodation while<br />

complementing the whole outdoor wedding experience. In fact, I think<br />

we were one of the first glampsites in Suffolk.”<br />

Starting out with just the original yurt from Emily’s childhood and<br />

a shepherds hut – both built by her father – the overnight guest space<br />

was quite limited in the early days. But this would be expanded later.<br />

“Five years after we first offered overnight stays, we expanded our<br />

offering to include lodge tents, sited alongside our medieval moat.<br />

This increased our capacity to 20, which meant that newlyweds<br />

and guests could now enjoy a super relaxed end to the day together<br />

around a firepit before retiring to their cosy accommodation. The<br />

structures themselves are wooden with a canvas roof and are loosely<br />

based on a safari tent concept. We designed and built them ourselves<br />

with the help of a local sailmaker who made us the canvas tops.<br />

“From the outset, I wanted the stays to be as luxurious as possible<br />

for guests. The yurt and the shepherds hut, for example, have king-size<br />

beds and private shower rooms. The lodge tents are equipped with<br />

a mix of king-size beds and twins to cater for everyone. I have always<br />

specified the best quality cotton bedding possible, as it really does<br />

make a big difference to the overnight experience. Guests definitely<br />

notice this.”<br />

In terms of the weddings themselves, Kenton Hall Estate recently<br />

switched to dry-hire. “We used to have a large marquee that could<br />

seat 200 people, but we made the decision to give couples the<br />

flexibility to hire a structure appropriate to their own tastes as well<br />

as the size of their party. With the marquee, we found that smaller<br />

weddings of <strong>60</strong>-80 people were being dwarfed by the structure and<br />

missing out on that warm and intimate wedding atmosphere. We<br />

also stopped running a bar, leaving it to the clients to hire what they<br />

deem appropriate to their guests and budget. Beyond that, nothing<br />

else has changed; we’re always on hand to advise and assist, and<br />

we still offer our woodland blessings, which have been very popular<br />

since we started them. This works really well for both our couples and<br />

ourselves.”<br />

NO WEDDING FACTORY<br />

“Our wedding season runs from May to September, with around eight<br />

to 10 weddings taking place, so we’re a million miles away from being<br />

WWW.OPENAIRBUSINESS.COM 17


FUNCTION VENUES<br />

a wedding factory venue. We much prefer adopting this approach<br />

as it’s a more relaxed affair for our couples. This way, they have the<br />

whole weekend, which gives them plenty of set-up time and a lovely<br />

couple of days spent with family and friends. It’s much nicer than<br />

being rushed in and out in one day! It has also given us a reputation<br />

as being quite exclusive, and we’re finding that couples are<br />

choosing us because none of their friends have been married here.”<br />

Building on the success of the wedding accommodation, Emily<br />

quickly recognised another opportunity: hen parties. “It was a<br />

natural progression, really,” says Emily. “Our limited number of<br />

weddings meant that we still had some weekends available for<br />

other types of bookings, and hen parties were a no-brainer.”<br />

“WE’RE BIG FOODIES HERE, AND AS IT TURNS<br />

OUT, WE’RE NOT ALONE. THE COURSES HAVE<br />

BEEN A BIG HIT, RUNNING WEEKDAYS AND<br />

EVENINGS THROUGHOUT THE YEAR”<br />

FOOD GLORIOUS FOOD<br />

This is where another of Emily’s many diversification streams comes<br />

into play: a cookery school. Built in a converted cow byre, the Food<br />

Hub school also houses a butchery with smokehouse and curing<br />

facilities, as well as a fully-fledged commercial kitchen. Initially<br />

established in 2014, the facility is now a Miele partnership cookery<br />

school.<br />

“We’re big foodies here, and as it turns out, we’re not alone.<br />

The courses have been a big hit, running weekdays and evenings<br />

throughout the year. We also run foodie weekends with burger<br />

nights (using meat from our cattle) for 150-200 people on a Friday,<br />

followed by a Saturday food fair, complete with a farmer’s market,<br />

farm tours, cooking demos, a pop-up cafe and so on.<br />

The Food Hub is ideal for hen party activities. The ladies come<br />

up to the school from the glampsite and enjoy participating in<br />

something fun, such as a bake-off or learning the art of sausagemaking,<br />

before heading to the farm for some axe-throwing or<br />

archery. Food for the guests is provided courtesy of our in-house<br />

cookery school chef, so they’re in for a treat after working up a good<br />

appetite with all the activities. It all makes for a very attractive hen<br />

party package.”<br />

While we’re on the subject of activities, Emily shares another<br />

of her endeavours with us: “We’ve just started offering Duke of<br />

Edinburgh (DofE) Gold Residentials to boost our glamping site<br />

occupancy mid-week. We incorporate the cookery school, archery,<br />

axe-throwing, bushcraft and yoga, as well as spending a day at a<br />

family friend’s market garden learning about growing food. We’re<br />

ideally set up for DofE courses, and the youngsters leave here with<br />

valuable life skills as well as new friendships. It’s really rewarding<br />

for us.”<br />

Family businesses have their pros and cons, but it appears that<br />

living and working at Kenton Hall Estate is a harmonious affair, as<br />

Emily explains: “We’re very supportive of one another, but we’re all<br />

working on our own individual projects within the farm. My brother,<br />

Tom, for example, is taking over from our dad on the running of<br />

the farm and is working towards a regenerative future here, so that<br />

keeps him very busy.”<br />

Despite all the activity, the family always makes time to catch<br />

up with each other. “Every Wednesday, we have a ‘farmer’s lunch’<br />

where everybody who is involved with the farm’s businesses gets<br />

together for a good chat over some lovely food at the cookery<br />

school. It’s a great opportunity to hear about what everybody has<br />

been up to, as well as a chance to share ideas and advice.”<br />

STRATEGIES FOR SUCCESS<br />

Social media has played a key part in the wedding business,<br />

both in terms of research as well as promotion. “I try to keep an<br />

eye on trends, although we are always a little behind the curve<br />

here in Suffolk! It’s good to see what couples are looking for, so I<br />

follow a number of wedding planners and wedding-related pages.<br />

Olivia, who runs our weddings, also has her own wedding planner<br />

business, so her input is always spot on. Additionally, I make sure to<br />

18 WWW.OPENAIRBUSINESS.COM


FUNCTION VENUES<br />

check out our local competitors to keep an eye on their packages<br />

and rates.<br />

“For online marketing, generating consistent content is<br />

essential. Having pretty much done everything in the business,<br />

including the website, I’m confident in this area, although I do<br />

now have some external help with social content generation as<br />

I’m spinning so many plates.”<br />

Emily puts the venue’s success down to a few key elements:<br />

“It’s important to establish exactly what you want to offer and<br />

stay true to that model. Once I decided on my niche, I worked<br />

to give our guests the very best, most authentic experience of<br />

our offering possible. I know every aspect of the business inside<br />

out and work with our small team to consistently deliver lasting<br />

happy memories for our couples and their guests. We have some<br />

lovely local people working here during the wedding season, and<br />

we have a real sense of camaraderie. There’s no hierarchy here –<br />

I’m more than happy to muck in with cleaning toilets or whatever<br />

else needs doing. It makes for a great working atmosphere.”<br />

BAKING A BRIGHT FUTURE<br />

Never one to sit still, Emily has recently become involved in<br />

another venture, a micro bakery on her husband’s family farm<br />

nearby. “It’s going incredibly well. We’re growing wheat over<br />

there and milling our own flour, which is very rewarding. It does<br />

mean that I’m stretched a little more in terms of the businesses,<br />

but I’ve worked hard to get to a place where they can almost run<br />

themselves, thanks to our small but dedicated team.”<br />

For a busy entrepreneur, finding time to relax can be a<br />

challenge. “I don’t have too much time for relaxing, so just<br />

having my husband cook me something nice is often enough to<br />

help me unwind. Thinking about it, most of our relaxing time is<br />

food-related,” she laughs. “We love going to new restaurants or<br />

planning time away based around somewhere with great food<br />

offerings. I guess if I’m being totally honest, cooking and eating<br />

are probably my favourite ways to relax!”<br />

Regarding future plans, Emily’s response is simple: “To keep<br />

doing what we’re doing and do it well.”<br />

DETAILS<br />

Kenton Hall Estate<br />

Kenton, Stowmarket<br />

Suffolk IP14 6JU<br />

www.kentonhallestate.co.uk<br />

WWW.OPENAIRBUSINESS.COM 19


S2T GRASS<br />

REINFORCEMENT<br />

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parking areas, access tracks,<br />

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- country & leisure parks<br />

Tel. 01992 522797<br />

www.perfo.co.uk<br />

CWC Advert (Open Air Magazine).pdf 1 23/02/2021 12:04:51<br />

Expert<br />

advice to help you<br />

achieve the most<br />

from your venue<br />

business.<br />

C<br />

M<br />

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CM<br />

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www.charlottewinship.com<br />

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20 WWW.OPENAIRBUSINESS.COM


FUNCTION VENUES<br />

AERIAL ESSEX<br />

CASE STUDY<br />

Browning Bros.<br />

Based near Colchester, Essex, Browning Bros. offer unique<br />

weddings, celebrations, corporate events, luxury cabins<br />

and quirky glamping<br />

Deciding to make their<br />

livelihood on the family<br />

farm, brothers Nat and<br />

Archie have gone from<br />

event equipment rental to<br />

delivering memorable events<br />

at two sites on their family’s<br />

organic farm in Essex. We<br />

talk to Nat Browning about<br />

the curation of the two sites<br />

which offer outdoor functions<br />

and glamping.<br />

When did you start your venue<br />

business and what is its history?<br />

Browning Bros. was formed in<br />

2012 when my brother and I left<br />

university and came back to<br />

the farm. Instead of following<br />

our friends and the crowd into<br />

London for a job in the city we<br />

really wanted to do something on<br />

the farm (what that was we were<br />

not sure!). We began by renting<br />

equipment for events, e.g. disco<br />

equipment and luxury loos, until<br />

we realised we could try and bring<br />

events to us as we were fortunate<br />

enough to have the space to do so.<br />

We first created Teybrook<br />

Orchard as a small glamping site<br />

for individual camping, followed<br />

by Chalkney Water Meadows<br />

as the first events venue for dry<br />

hire for weddings. Fast forward<br />

a few years and we have put in<br />

infrastructure and facilities at both<br />

sites for clients to hire the venues<br />

out exclusively, and we can now<br />

host all manner of events. We<br />

have also built two luxury lakeside<br />

cabins which we rent to anyone<br />

who would like a secret escape,<br />

and they also get booked up for<br />

the events that we host. We have a<br />

large supply of bell tents which we<br />

also rent out offsite for events in<br />

need of glamping accommodation.<br />

Browning Bros. is located on<br />

a certified organic family farm in<br />

North Essex countryside, where the<br />

focus is always on sustainability<br />

and protecting the land for future<br />

generations, of which we are<br />

the fifth generation. It is a family<br />

story where a passion for bringing<br />

people back to nature merges<br />

with a love of local heritage,<br />

beauty and farm diversification<br />

to create a thoughtful place.<br />

Teybrook Orchard is now an<br />

intimate woodland venue that<br />

is hidden away from the world<br />

and is perfect for any occasion<br />

accommodating up to 120 guests.<br />

Chalkney Water Meadows venue<br />

is hidden away amongst ancient<br />

FILMMAKERS OF LONDON<br />

“TEYBROOK<br />

ORCHARD<br />

IS NOW AN<br />

INTIMATE<br />

WOODLAND<br />

VENUE THAT IS<br />

HIDDEN AWAY<br />

FROM THE<br />

WORLD AND IS<br />

PERFECT FOR<br />

ANY OCCASION<br />

ACCOMMODAT-<br />

ING UP TO 120<br />

GUESTS”<br />

woodland next to a picturesque<br />

river and a tree-lined lake. It’s<br />

a great location for any type of<br />

event in Essex accommodating up<br />

to 200 guests, with celebrations<br />

taking place under three giant<br />

hat tipis and ceremonies taking<br />

place on the willow tree pontoon<br />

facing the lake. Each venue has its<br />

own glamping accommodation,<br />

be that luxury bell tents set up in<br />

a glamping village with African<br />

animal names, or a converted grain<br />

silo from the farm itself. We pride<br />

ourselves in the lighting of our<br />

venues, both with an incredible<br />

amount of festoon, uplighters and<br />

even disco balls in the woodland at<br />

Teybrook Orchard.<br />

Tell us about your location<br />

and site<br />

Both sites are uniquely positioned<br />

50 minutes from London<br />

Liverpool Street station and<br />

a short 30-minute drive from<br />

London Stansted Airport in<br />

WWW.OPENAIRBUSINESS.COM 21


FUNCTION VENUES<br />

rural north Essex countryside.<br />

They offer a unique glamping<br />

experience with unusual and<br />

luxury accommodation. We<br />

are proud to promote our<br />

sustainability initiatives including<br />

the products we use across the<br />

sites, the facilities we offer and the<br />

glamping accommodation itself<br />

being sustainably sourced and<br />

maintained.<br />

We are privileged to supporting<br />

and promoting local business being<br />

part of a reciprocal ecosystem<br />

here in north Essex. We are a fifthgeneration<br />

family run business,<br />

proud to be showcasing farm<br />

diversification across the Essex<br />

landscape.<br />

Above all, we offer all our guests<br />

a unique opportunity to return to<br />

nature and enjoy idyllic settings<br />

without compromising on comfort.<br />

Essex is very popular for wedding<br />

venues however, we feel we are<br />

truly unique, not just in the natural<br />

beauty of both sites but because<br />

of our flexibility and family run<br />

business ethos.<br />

What facilities for outdoor<br />

functions do you offer?<br />

Chalkney Water Meadows has<br />

three giant hat tipis for dining,<br />

activities and dancing. It also<br />

features a willow tree pontoon<br />

for ceremonies, a large stretch<br />

tent for extra undercover space,<br />

20 bell tents for luxury glamping<br />

(extra bell tents can be put up for<br />

extra guests), two luxury lakeside<br />

cabins, four converted horse trailer<br />

showers, a converted shepherd<br />

hut for luxury loos (suitable for up<br />

to 180 people), a converted sea<br />

container for a camp kitchen and<br />

a converted caravan which acts as<br />

a bar.<br />

Teybrook Orchard offers a<br />

Bohemian, lined marquee for<br />

dining, activities and dancing<br />

and a large stretch tent for extra<br />

undercover space. Ceremonies take<br />

place in the woodland and we have<br />

the Orchard Washhouse (a luxury<br />

building with four showers and four<br />

loos), and Orchard Kitchen with a<br />

pizza oven, bar area and awning.<br />

We also have 10 quirky luxury<br />

glamping dwellings (four yurts,<br />

four bell tents, a shepherds hut, a<br />

converted grain silo and Mercedes<br />

campervan, plus extra bell tents if<br />

needed) and a wood-fire hot tub in<br />

the woodland.<br />

What services do you offer?<br />

We have an in-house events team<br />

who can organise everything from<br />

an event planning prospective.<br />

We are privileged to know the<br />

best local business when it comes<br />

to catering and activities, and all<br />

the other suppliers that one might<br />

AERIAL ESSEX<br />

NATHANIEL BROWNING.JPEG<br />

AERIAL ESSEX<br />

22 WWW.OPENAIRBUSINESS.COM


FUNCTION VENUES<br />

RACHEL REEVES PHOTOGRAPHY<br />

MATT WING PHOTOGRAPHER<br />

made from sedum, a microclimate<br />

for insects, bird life and rare<br />

species. The sedum roof helps to<br />

remove CO2 from the atmosphere<br />

and lower overall gas emissions.<br />

These are only two examples of our<br />

sustainability initiatives.<br />

JESS SOPER PHOTOGRAPHY<br />

MATT WING PHOTOGRAPHER<br />

need for an event. The events team<br />

has a massive amount of collective<br />

experience and we pride ourselves<br />

on being excellent planners!<br />

How do you work with your<br />

customers to make their event<br />

unique?<br />

Being a small, family run, seasonal<br />

business, we can only take on a<br />

certain number of events per year.<br />

We therefore have the time to<br />

ensure that each client is looked<br />

after as if they were our only client.<br />

We ensure that they have regular<br />

correspondence, as many calls and<br />

meetings as they please and that<br />

we are always on the other end of<br />

the phone (even outside of working<br />

hours).<br />

How do you publicise yourself?<br />

Not enough! We are on Bridebook,<br />

Hitched and Coco Weddings’<br />

directories, and the cabins are on<br />

various cabin directories including<br />

Cool Stays and Host Unusual, Visit<br />

Essex and The Wanderlist. We are<br />

also on Group Accommodation<br />

for the Teybrook Orchard site. We<br />

try to do a lot of social media on<br />

Instagram and Facebook but haven’t<br />

entered the world of Tiktok.<br />

How would you describe your<br />

style or unique selling point?<br />

We are a family run, flexible business<br />

that can do everything!<br />

Born out of a vision between<br />

two brothers to break away from<br />

the ordinary. Browning Bros. is<br />

passionate about delivering unique<br />

experiences providing unusual<br />

events and retreats, memorable<br />

outdoor weddings, luxury lakeside<br />

cabins and the best glamping Essex<br />

has to offer.<br />

Reducing our carbon footprint is<br />

at the forefront of our operation, as<br />

well as nature and sustainability.<br />

We only use eco-friendly products<br />

and the roof at Kingfishers Nest is<br />

“WE'RE ALSO<br />

SUPER DOG<br />

FRIENDLY,<br />

WHICH IS VERY<br />

POPULAR.<br />

COUPLES CAN<br />

HAVE THEIR<br />

DOGS AT THE<br />

WEDDING, STAY<br />

IN THE ON-SITE<br />

ACCOMMODA-<br />

TION...”<br />

What challenges have you faced<br />

historically?<br />

Not having enough staff at the start<br />

of the business when we could not<br />

afford it, and therefore over working<br />

and getting burnt out.<br />

How did you cope through the<br />

pandemic?<br />

Uuuurgh, it was a tough time at the<br />

start wasn’t it! Long days scratching<br />

heads trying to work out what to do<br />

and what to tell our clients. I hired<br />

my wife from her corporate job in<br />

London to help us as it all got too<br />

much and then my sister too! This<br />

also led to us growing the team to<br />

help with the influx of events when<br />

the lockdowns were over.<br />

How large is your team – any<br />

special people you’d like to<br />

mention?<br />

The core team is nine people. The<br />

events team includes myself (Nat,<br />

director), Becky (my wife, head of<br />

events and marketing), Meg (my<br />

sister, events manager and head<br />

of logistics), Archie (my brother,<br />

director), and Holly – the only<br />

person not in the family – (events<br />

manager). Then the core team on<br />

the ground helping make the sites<br />

look the way they do for every event<br />

are Nell, Gab and Majo – we couldn’t<br />

operate without them! Also, Sarah<br />

WWW.OPENAIRBUSINESS.COM 23


FUNCTION VENUES<br />

TAZZY BRO PHOTOGRAPHY<br />

RACHEL REEVES PHOTOGRAPHY<br />

family on our fifth-generation<br />

family farm that we call home.<br />

Being able to invite people here<br />

to enjoy it too means the world to<br />

us, and being in nature creating<br />

the happiest days of people’s lives<br />

and memories they will treasure<br />

forever.<br />

GRACE ELIZABETH PHOTOGRAPHY<br />

manages our cabins and makes<br />

them look so beautiful and is always<br />

there for the guests should they<br />

need anything, making their stay<br />

extra special.<br />

planning to expand our solar array<br />

in 2024 with the installation of a<br />

50kW system which will supply<br />

renewable energy for our events<br />

and cabins.<br />

What are you most proud of?<br />

Having been fortunate enough to<br />

grow up on the farm surrounded by<br />

nature, I feel very privileged to have<br />

had the opportunity to create this<br />

business and earn a living from the<br />

place I call home. I feel incredibly<br />

proud to have achieved this<br />

alongside my brother, and to have<br />

created an events/leisure business<br />

that has allowed others to forge<br />

happy and lasting memories.<br />

Have you worked with any<br />

industry bodies or consultants?<br />

Our parents have been like<br />

consultants for us throughout; we<br />

could not have done it without their<br />

support!<br />

What are your plans for next<br />

season?<br />

We have lots of wonderful events<br />

to look forward to hosting and<br />

people coming to stay on the farm.<br />

We are going to build a disabled<br />

loo at Chalkney Water Meadows<br />

and potentially a new cabin. We<br />

also have lots of side projects like<br />

growing organic fruit and vegetables<br />

and making honey.<br />

The farm has already invested<br />

in solar generation but we are<br />

Describe your average day midseason<br />

Get into the office early and do<br />

emails/planning, have a meeting<br />

with the team first thing to plan<br />

the day/coming week in the office,<br />

head down to one of the sites, do<br />

a turnaround, quick lunch at the<br />

farm, back to the office, head to the<br />

other site for landscaping and any<br />

maintenance, up to the vineyard<br />

to assist with whatever needs<br />

doing and then the poly tunnel<br />

for harvesting. Be on the phone<br />

lots meanwhile coordinating the<br />

business!<br />

What do you enjoy about the<br />

business?<br />

Being able to work alongside my<br />

“BEING ABLE<br />

TO WORK<br />

ALONGSIDE<br />

MY FAMILY ON<br />

OUR FIFTH-<br />

GENERATION<br />

FAMILY FARM<br />

THAT WE<br />

CALL HOME”<br />

What advice could you give<br />

to someone coming into the<br />

industry?<br />

Don’t give up, even when the days<br />

are long and the weather is not on<br />

your side. The journey makes the<br />

business what it will become. Be<br />

patient too; we built our business<br />

organically as you learn what works<br />

and what doesn’t in a gentler way.<br />

ADDRESS BOOK<br />

Browning Bros.<br />

Tey Brook Farm<br />

Great Tey<br />

Colchester<br />

Essex, CO61J<br />

www.browningbros.co.uk<br />

24 WWW.OPENAIRBUSINESS.COM


Have you got yours?<br />

2023<br />

The must have for the<br />

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PLANTING<br />

TREES FOR<br />

A HEALTHY<br />

FUTURE.<br />

71% of the UK countryside is farmland,<br />

so getting biodiversity right on farms is<br />

essential – for our climate, wildlife and food<br />

security. Trees are vital and we’ve helped<br />

farmers plant over 4 million of them so far,<br />

benefiting business, people and nature for<br />

years to come.<br />

Plant a brighter, healthier future on your<br />

land with our MOREwoods scheme.<br />

Our expert advisers will guide you through<br />

the application process, create a bespoke<br />

species mix, and supply the trees and<br />

protection you need. All with generous<br />

funding of up to 75%. Apply today to plant<br />

this winter.<br />

MOREwoods is funded by<br />

woodlandtrust.org.uk/plant<br />

Registered charity numbers 294344 and<br />

SC038885. The Woodland Trust logo<br />

is a registered trademark. Image: Chris<br />

Addison-Scott / WTML CP01225 09/23<br />

CP01225 MWMH Ad - Open Air Mag 168mm x 118mm.indd 1 04/09/2023 13:03<br />

WWW.OPENAIRBUSINESS.COM 25


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CREATING EXPERIENCES THAT YOUR<br />

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sales@armadilla.co.uk +44 (0)131 440 4000 Photo credit Luxury Hideaways


FUNCTION VENUES<br />

RICHARD BECKER/WTML<br />

PHILIP FORMBY/WTML<br />

Grants<br />

for Plants<br />

Apply this autumn for help with tree and hedge<br />

planting through Woodland Trust<br />

TREES ARE essential for people, wildlife<br />

and the environment. We desperately need<br />

trees, yet after centuries of damage and<br />

deforestation, just 13% of our land area is<br />

forested. Climate change, wildlife decline and<br />

pollution are very real threats and are already<br />

affecting the UK.<br />

Trees can be part of the solution when<br />

it comes to climate change. They don’t<br />

just mitigate carbon, removing it from<br />

the atmosphere, they also sequester<br />

it – absorbing carbon dioxide during<br />

photosynthesis and then locking it up for<br />

centuries. Much of this carbon is stored in the<br />

leaves, which transfer it to the woodland soil<br />

when they fall from the tree and rot down.<br />

Trees near waterbodies can also be<br />

useful flood defences in an age where<br />

climate change is increasing flooding. Trees<br />

reduce the amount of rainwater entering<br />

watercourses, which in turn lowers the<br />

likelihood of a river bursting its banks and<br />

flooding low-lying areas.<br />

But climate change isn’t the only threat<br />

we’re facing. We’re also living through<br />

a biodiversity crisis. Moths, birds, bats,<br />

dormice, butterflies, fungi – they all depend<br />

on woods, trees and hedges to feed, breed<br />

and thrive. With 53% of our woodland wildlife<br />

species in decline, and woodland butterflies<br />

in particular plummeting by 58% since 1990,<br />

the figures speak for themselves. Woodland<br />

cover in the UK is among the lowest in<br />

Europe, and we need to do more to increase<br />

it to help our wildlife to thrive.<br />

Trees are not only essential for wildlife<br />

but for our own health and wellbeing. There<br />

is an ever-growing mountain of scientific<br />

evidence on the health benefits of trees,<br />

woods and the natural environment. As well<br />

as keeping our atmosphere rich in oxygen,<br />

trees filter pollutants from the air, shade<br />

our streets when it’s hot and even improve<br />

our immunity. Research has shown that<br />

chemicals called phytoncides, released by<br />

plants and trees, strengthen our immune,<br />

hormonal, circulatory and nervous systems<br />

when we breathe them in.<br />

Farmers and landowners can also benefit.<br />

Trees shelter crops and livestock from our<br />

increasingly wild weather and offer them<br />

shady spots for respite from heatwaves. They<br />

improve soil health and prevent erosion, with<br />

those along or near watercourses helping to<br />

protect from the pollution in run-off. Trees<br />

also create opportunities to improve and<br />

diversify outdoor businesses, by growing<br />

fruit, nuts or woodfuel, or creating desirable<br />

wooded camping nooks or enhancing the<br />

visitor experience with woodland walks,<br />

recreational areas and forest bathing.<br />

BENEFITS FOR LANDOWNERS<br />

Landowners play a vital role in managing our<br />

iconic British countryside, including trees<br />

and hedgerows. Many are balancing the need<br />

WWW.OPENAIRBUSINESS.COM 27


FUNCTION VENUES<br />

to maximise returns from outdoor businesses<br />

while ensuring the environment remains<br />

healthy. Trees can play an important part in<br />

this balancing act between productivity and<br />

the environment.<br />

The Woodland Trust has decades of<br />

experience working with landowners to<br />

reap the benefits of trees. Whether you’re a<br />

farmer, outdoor venue owner, glampsite or<br />

other outdoor business manager, integrating<br />

trees with existing land use can help build<br />

landscape and business resilience.<br />

BENEFITS OF PLANTING TREES<br />

Trees and hedges provide homes for wildlife,<br />

creating spaces for thousands of species to<br />

eat, rest and nest. They also:<br />

› Improve the visual appeal of your land<br />

and create recreational opportunities such<br />

as hiking, camping, nature watching and<br />

forest bathing<br />

› Support much needed pollinators<br />

› Purify the air and improve health and<br />

wellbeing<br />

› Improve water infiltration and prevent<br />

flooding<br />

› Provide shade and shelter for people, crops<br />

and livestock<br />

› Enhance soil quality by adding nutrients<br />

and preventing run-off<br />

› Make use of hard-to-work areas such as<br />

field corners and margins, while keeping<br />

quality land in production<br />

› Fight climate change by absorbing<br />

atmospheric carbon and locking it in up for<br />

centuries, and<br />

› Help diversify your business with wood<br />

fuel, carbon credits and other products.<br />

HELP FOR LANDOWNERS<br />

The Woodland Trust’s MOREwoods and<br />

MOREhedges schemes makes it easy and<br />

affordable to plant trees on your land – for<br />

people, wildlife and the environment.<br />

Diversify your business, provide shade and<br />

shelter, create habitats for wildlife, help<br />

fight climate change and enhance your eco<br />

credentials.<br />

MOREwoods has already helped over 3,000<br />

landowners with their planting projects –<br />

that’s four million new, native trees in the<br />

ground. Trees and hedges can work wonders<br />

for your business too, without encroaching<br />

on productive land.<br />

MOREWOODS<br />

The trust’s MOREwoods scheme is ideal for<br />

anyone looking to plant 500+ trees on over<br />

half a hectare. Whatever your business goals,<br />

expert advisers will guide you through the<br />

application process, visit your site, help<br />

design your woodland, create a bespoke<br />

species mix, and supply the agreed trees and<br />

tree protection. All with generous funding of<br />

up to 75%.<br />

MARK LEA/WTML<br />

If you live in England, Wales or Northern<br />

Ireland and would like a contractor to plant<br />

the trees for you, they can arrange this and<br />

cover up to <strong>60</strong>% of costs.<br />

Cost<br />

The cost to you will depend on project size,<br />

species choice and tree protection – all of<br />

which will be discussed and agreed with your<br />

adviser. On average, self-planted projects cost<br />

the landowner 40-80p per tree plus VAT, or<br />

£1-£1.80 per tree plus VAT where planted by a<br />

trust-arranged contractor. A one-hectare site<br />

at the recommended 1,000-1,<strong>60</strong>0 trees per<br />

hectare would therefore cost the landowner<br />

around £900-£2,000.<br />

Eligibility<br />

All landowners are welcome to apply, from<br />

farmers and smallholders to campsite owners<br />

and outdoor hospitality providers. Eligible<br />

projects must plant:<br />

› at least 0.5 hectares of new woodland<br />

› 1,000-1,<strong>60</strong>0 trees per hectare.<br />

The area can be made up of multiple<br />

smaller blocks of at least 0.1ha each.<br />

MOREwoods cannot fund trees for restocking<br />

established woodland or planting areas of<br />

recently felled woodland.<br />

Applications are made online and take<br />

about 15 minutes to complete. Apply by<br />

1 November to plant this winter. Find out<br />

more at www.woodlandtrust.org.uk/planttrees/trees-for-landowners-and-farmers/<br />

morewoods<br />

MOREHEDGES<br />

Vital features in the landscape, hedges are<br />

more than an essential refuge for wildlife.<br />

Small but mighty, they also clean our air,<br />

capture carbon, reduce flooding and give<br />

clues to historic land management.<br />

Sadly, hedge numbers have declined<br />

rapidly in the last century. Around 118,000<br />

miles of hedgerow have been lost since 1950,<br />

due largely to intensification of agriculture.<br />

The decline has slowed since the 1990s,<br />

but neglect, damage and removal remain<br />

significant threats to hedgerows and the<br />

ADAM BURTON WTML<br />

wildlife they support.<br />

If you’re looking to plant hedges on your<br />

land, our MOREhedges scheme can provide<br />

the trees, funding and expert advice you need<br />

to achieve your goals. The trust offers a mix of<br />

species ideal for hedging, plus your choice of<br />

full height trees every six metres along with<br />

tree protection and funding of up to 75%. No<br />

obligation advice and support is available<br />

for eligible schemes even if you decide not to<br />

plant.<br />

Applications are made online and take<br />

about 15 minutes to complete. Apply by<br />

1 December to plant this winter. Find out<br />

more at www.woodlandtrust.org.uk/planttrees/trees-for-landowners-and-farmers/<br />

morehedges<br />

Eligibility<br />

Like MOREwoods, all landowners are<br />

welcome to apply, from farmers and<br />

smallholders to campsite owners and<br />

outdoor hospitality providers. MOREhedges is<br />

designed to create new ecological links with<br />

woodland in the surrounding landscape. It<br />

is not suitable for replanting or gapping up<br />

existing hedgerows. At least 100m of hedging<br />

must be planted in a single run and connect<br />

with:<br />

› at least 0.2 hectares of existing or newly<br />

planted woodland (0.1ha in Scotland), or<br />

› woodland via established hedgerows<br />

within 500m of the new hedge.<br />

28 WWW.OPENAIRBUSINESS.COM


CASE STUDY<br />

Klare Owen, smallholder<br />

Klare Owen is a smallholder nine miles from Aberystwyth. In a bid to boost<br />

biodiversity, combat climate change and visually transform the landscape,<br />

she planted over 2,500 trees through MOREwoods and MOREhedges.<br />

Klare explains why she chose to plant with the trust over other grant<br />

schemes. “The Woodland Trust schemes were more straightforward and you<br />

could plant a smaller area of land. Their advisers brought a lot of expertise<br />

on how to design our woodland, what trees we should be using and where<br />

we should be sourcing them from. They had to be right for this environment.<br />

We’ve planted 1,750 trees through MOREwoods and a hedge line through<br />

MOREhedges, with 800 trees connecting to a field – and we’re about to plant<br />

another hedge line with 900 trees to connect to the woods.<br />

“My main motivation is that I know how good trees are for biodiversity and<br />

combatting climate change. One day in my lifetime hopefully they’ll be taller<br />

than me.”<br />

The Woodland Trust is a registered charity (294344 and SC038885). The<br />

Woodland Trust logo is a registered trademark.<br />

SOPHIE THOMAS<br />

ABOUT WOODLAND TRUST<br />

Trees should be in every landowner’s toolbox. They boost productivity, resilience and the health<br />

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the Woodland Trust. www.woodlandtrust.org.uk


FUNCTION VENUES<br />

GETTY IMAGES<br />

INDUSTRY COMMENT<br />

T&Cs<br />

When did you last update your terms & conditions?<br />

asks Andrew White<br />

A FEW thoughts to ponder upon as events,<br />

conferences, awards and powwows adapt<br />

and attract. There are big changes in who is<br />

attending and why they are attending and<br />

it’s worth futureproofing your terms and<br />

conditions.<br />

BE YOUR AUTHENTIC SELF<br />

As ESG (environment, social and corporate<br />

governance) becomes more and more<br />

prominent on the corporate agenda there’s<br />

a heightened focus on people (your staff,<br />

delegates and the people you reach in your<br />

communities).<br />

Being your authentic self is a term we hear<br />

on a daily basis and by Google’s definition<br />

“it’s who you really are deep down. The part<br />

of you that doesn’t care what others think.<br />

Authenticity happens when your words,<br />

actions and behaviours consistently match<br />

your core identity”.<br />

Companies are encouraging their<br />

employees to be their authentic selves as<br />

it’s seen as a key asset for success in the<br />

workplace. Authenticity ‘feels good’ and<br />

when employees feel good by bringing their<br />

true selves to work it sparks proactivity,<br />

“TRUTH BE TOLD, I’M MOST<br />

CONTENTED AS A MAML AND<br />

WOULD HAPPILY CYCLE TO<br />

THE VENUE AND LISTEN AND<br />

LEARN IN LYCRA. BUT IS THIS<br />

FITTING OF A STATELY HOME,<br />

5-STAR HOTEL OR NATIONAL<br />

INSTITUTION?”<br />

creativity and effectiveness.<br />

Add in delegate duty of care, and<br />

organisers are seeking to create experiences<br />

and environments that are considerate<br />

to their people around mental health and<br />

wellbeing in the workplace and event<br />

meeting place.<br />

So, if I’m a responsible employer<br />

encouraging my people to be their authentic<br />

self where does this fit in to me using an<br />

offsite venue? For me personally, being my<br />

authentic self sees me happiest unshaven,<br />

in a pair of shorts, no shoes and an age-old<br />

rugby shirt. Some folk are their authentic<br />

selves by identifying as cats and other<br />

animals. Schools are having to address the<br />

situation and, as Gen A is the delegate of<br />

tomorrow, it’s something venues need to<br />

consider. Will dress codes become obsolete<br />

and at what point does a venue draw the<br />

line?<br />

Truth be told, I’m most contented as<br />

a MAML and would happily cycle to the<br />

venue and listen and learn in Lycra. But is<br />

this fitting of a stately home, 5-star hotel<br />

or national institution? Where does the<br />

organiser draw the line between delegates<br />

being their ‘authentic self’ and having a<br />

meeting menagerie in human form?<br />

A HOUSE OF CARDS<br />

There are a lot of new event formats around<br />

pointing to buoyant demand for consumer<br />

and business events. There’s also a lot of<br />

new organisers and incarnations about too.<br />

We’re seeing a growing trend for events<br />

being marketed in order to test the demand,<br />

however there’s no contractual commitment<br />

to the venue or space.<br />

Venues and speakers are being used as<br />

click bait to drive interest. No interest and no<br />

commitment to the venue as the deal was<br />

never signed.<br />

For venues with prestigious reputations,<br />

it’s problematic being part of a ‘house of<br />

cards’. Yes, inevitably contracts must be<br />

signed to use the space, and if it’s not being<br />

used the space will be released. But do you<br />

agree to them riding off your reputation?<br />

It’s definitely worth protecting your brand<br />

and checking to see if you are being used<br />

as click bait to drive delegates or exhibitors.<br />

If you are, it’s up to you how to deal with it.<br />

We’d say ask for your branding and logo to<br />

be removed, ask to see collateral and ask for<br />

the contract back as a matter of urgency. If<br />

an organiser is confident in their offer, then<br />

they will sign. if they are not willing to sign<br />

don’t wait for the cards to start dropping and<br />

you be left with a gap in the diary.<br />

30 WWW.OPENAIRBUSINESS.COM


FUNCTION VENUES<br />

GETTY IMAGES<br />

DEEPFAKE KEYNOTES<br />

Rappers delight sung Frank Sinatra style,<br />

Martin Lewis’s recent deepfake video<br />

and a double bluff on Black Mirror are<br />

all driven by AI. Currently AI is affecting<br />

the consumer, however, how long before<br />

corporates are mis-messaging and MDs<br />

misleading their teams, shareholders and<br />

customers?<br />

In the USA, the actors’ union has warned<br />

that “artificial intelligence poses an<br />

existential threat to creative professions” –<br />

heaven forbid what havoc it can potentially<br />

cause to the b2b event sector.<br />

The advent of hybrid gives savvy<br />

scanners ample ammo to steal voice,<br />

video, stream and sound to create some<br />

rather frightening machinations at<br />

meetings. Imagine Pepsi’s MD releasing its<br />

secret ingredient or a big pharmaceutical<br />

saying they can cure all diseases. The early<br />

release of the Oscars – the faux-Oscars!<br />

It’s all possible and will certainly make<br />

planners question how, why and where<br />

they meet.<br />

Our pursuit to better our events and<br />

the delegate experience is leading to big<br />

change. Question is, are you ready to<br />

futureproof your terms and conditions as<br />

we enter a new era of face to face?<br />

ABOUT THE AUTHOR<br />

Andrew White is<br />

MD of Triggerfish<br />

Communications, a<br />

specialist in helping heritage<br />

venues and leisure attractions<br />

build awareness and market share<br />

in the business of events.<br />

www.triggerfish.co.uk<br />

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PLANNING<br />

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AVAILABLE<br />

WWW.OPENAIRBUSINESS.COM 31


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hello@uniquehideaways.com


FUNCTION VENUES<br />

MEET THE SUPPLIER<br />

Get to Know…<br />

Time to make some professional friendships – get to know the people behind the products!<br />

Phil Jackson<br />

Founder & CEO,<br />

Outerspace Group<br />

01978 532930, hello@<br />

outerspacegroup.com,<br />

www.outerspacegroup.com<br />

What does your company do?<br />

We supply sustainable building kits to<br />

installers across the UK.<br />

What makes your company’s services<br />

special?<br />

It is our mission to make the world of<br />

difference, one space at a time.<br />

Describe yourself in 10 words<br />

Motivated, ambitious, natural problem<br />

solver, creative thinker, people person,<br />

networker.<br />

How would your co-workers describe<br />

you?<br />

As someone who thinks outside the box<br />

and that never gives up.<br />

Craziest thing you have done<br />

I’ve dived The Blue Hole in Egypt,<br />

considered to be the deadliest dive site<br />

in the world.<br />

We’re in a bar – what do you order?<br />

We’d be somewhere with a view with a<br />

pint of Wrexham lager.<br />

Favourite animal and why?<br />

Orangutan, how can you not love<br />

them?!<br />

Favourite thing on TV<br />

Yellowstone – Beth Dutton is just<br />

awesome.<br />

Ross Hunter<br />

Managing director, Armadilla<br />

07985 207659, ross@armadilla.co.uk,<br />

www.armadilla.co.uk<br />

What does your company do?<br />

We design, manufacture and deliver<br />

luxury accommodation units that create<br />

‘wow’.<br />

What makes your company’s services<br />

special?<br />

All our products focus on five<br />

main elements – biophilic design,<br />

sustainability, customer comfort,<br />

technology and quality.<br />

Describe yourself in 10 words<br />

I love a challenge, a problem to solve,<br />

always thinking outside the box. I’m<br />

a geek at heart and enjoy making and<br />

inventing new things.<br />

How would your co-workers describe<br />

you?<br />

Quiet yet resourceful, light hearted and<br />

easy-going.<br />

Something nobody would know<br />

about you?<br />

I designed and built a low cost, easily<br />

deployable ventilator during the Covid<br />

19 pandemic.<br />

We’re in a bar – what do you order?<br />

Vodka and soda.<br />

Favourite animal and why?<br />

Dogs – they’re always there for you and<br />

truly are your best friend.<br />

Favourite thing on TV?<br />

Ted Lasso (Apple +) – hilarious.<br />

Andrew Lang<br />

Director Podz R Us<br />

07767 733044, sales@podzrus.com,<br />

www.podzrus.com<br />

What does your company do?<br />

Design and manufacture of glamping<br />

pods to the leisure industry<br />

What makes your company’s services<br />

special?<br />

Fully customisable, bespoke pods. We<br />

can build pretty much anything.<br />

Describe yourself in 10 words<br />

Reliable, flexible, persistent and hard<br />

working. Resourceful, resilient and<br />

content.<br />

How would your co-workers describe<br />

you?<br />

Firm but fair – hopefully a decent,<br />

honest boss.<br />

Craziest thing you have done<br />

I once went skydiving without a<br />

parachute – fortunately the person<br />

strapped to me had one!<br />

We’re in a bar – what do you order?<br />

Bottle of Peroni<br />

Favourite animal and why?<br />

Dogs – I have two Labradors, always<br />

pleased to see me.<br />

Favourite thing on TV<br />

Grand Designs New Zealand – great for<br />

inspiration.<br />

WWW.OPENAIRBUSINESS.COM 33


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We craft beautiful spaces, providing a tailored service<br />

from initial design ideas to project completion.<br />

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hello@bespokehideouts.com<br />

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enquiries@bondfabrications.co.uk<br />

WINNER : Best Safari Tent Manufacturer<br />

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British Design & Manufacture of Bespoke Canvas Structures & Safari Tents<br />

We offer an unrivalled custom design service with structural engineers reports ensuring our clients take their business forward with<br />

confidence and ongoing support. From luxury glamping tents & shooting lodges, to exclusive outdoor event venues, all structures are made<br />

to order at our Gloucestershire factory with CAD support, exceptional award winning quality and professional service.<br />

Bond has served the hospitality industry for over 35 years, designing & manufacturing permanent canvas structures with an emphasis on<br />

clientled design and high performance technical fabrics, alongside traditional British craftsmanship. Call us to discuss your project.<br />

34 WWW.OPENAIRBUSINESS.COM


FUNCTION VENUES<br />

PRODUCT IN FOCUS<br />

Flooring<br />

Private Party, Hampshire<br />

Product: FloorStak tailored cassette floor<br />

system plus structure support and levelling<br />

equipment<br />

Supplier: FloorStak, 07841 069627, alan@<br />

regenteng.com, www.floorstak.com<br />

Details: Joseph Benjamin Marquees<br />

(www.josephbenjaminmarquees.co.uk)<br />

near Aylesbury recently completed the<br />

first installation of its beautiful brand<br />

new Sperry pole tent for a private party<br />

event in Hampshire. Because of the steep<br />

slope of the chosen site, it was decided<br />

that cassette flooring would be installed<br />

and would need to be levelled using the<br />

FloorStak system.<br />

The radiused ends of the 14m x 32m tent<br />

were accommodated by two special floor<br />

sections, purpose-made for use with this<br />

type of pole tent. While erecting the tent<br />

on a rectangular floor would have been<br />

quite possible (and it’s commonly done<br />

this way), the company decided to entrust<br />

FloorStak with the manufacture of the<br />

special ‘tailored’ end units which follow the<br />

shape of the tent and eliminated the risk of<br />

water ingress from exposed corners of the<br />

floor.<br />

The resulting installation, which also<br />

incorporated a lower level seating area<br />

for viewing the entertainment stage,<br />

looked very professional. The design and<br />

production concept behind the FloorStak<br />

cassette floor system help to make it highly<br />

configurable and therefore versatile. It<br />

is proving invaluable to event installers,<br />

and is also now being used in military and<br />

emergency aid applications worldwide.<br />

Customer feedback: Joe Goode, director<br />

of Joseph Benjamin Marquees, said that<br />

the levelling system, flooring, and pole<br />

tent were all erected from scratch in the<br />

first two days of the build, which he felt<br />

was quite remarkable since much of the<br />

equipment used was completely new to his<br />

team.<br />

Market Leading Flooring<br />

Marquee Floors<br />

01787 372988<br />

info@marqueefloors.co.uk<br />

www.marqueefloors.co.uk<br />

Market leaders for the marquee<br />

industry with high quality traditional matting for use in<br />

marquees, party tents and indoor/outdoor exhibitions<br />

and functions. From Dandy Dura – the market leading<br />

polypropylene matting for marquee flooring in the<br />

UK – through to Dandy Coco, Dandy Weave and some<br />

essential glamping<br />

and sundry<br />

products to ensure<br />

your event or<br />

structure has the<br />

perfect finishing<br />

touch.<br />

We offer a<br />

bespoke service<br />

with most of our<br />

ranges available<br />

in any size or<br />

bespoke shape<br />

complete with<br />

binding and<br />

eyelets.<br />

LuxTrax Tiles<br />

GT Trax<br />

01487 823344<br />

info@gttrax.co.uk<br />

www.gttrax.co.uk<br />

LuxTrax from GT Trax is a<br />

high quality plastic modular<br />

flooring system ideally<br />

suited for marquee flooring,<br />

walkways and display areas<br />

both indoors and out.<br />

Each LuxTrax tile is swiftly installed without the need for any<br />

special tools or skills. There is an underside channel for electricity<br />

cables ensuring that wires are conveyed safely underfoot. LuxTrax<br />

tiles measure approximately 500x500x32mm and weigh just 1.5kg,<br />

equalling 6.0kg per square metre.<br />

Tiles are manufactured in the UK from reprocessed polyprop<br />

co-polymer, which offers a high impact resistance even at low<br />

temperatures. LuxTrax is BS certified for anti-slip and has been<br />

professionally load tested. It is available for hire or sale throughout<br />

the UK exclusively from GT Trax, which offers a complete installation<br />

and removal service.<br />

LuxTrax complements existing flooring products within the GT<br />

Trax range including temporary roadways, walkways and ground<br />

protection panels.<br />

WWW.OPENAIRBUSINESS.COM 35


GLAMPSITES<br />

CASE STUDY<br />

Adhurst Yurts<br />

A serene woodland site in Hampshire featuring six yurts and a cabin<br />

This utterly authentic glampsite<br />

allows conscientious guests to get<br />

back to the natural rhythms of life. We<br />

talk to owner Alison Lubbock about<br />

creating a woodland “monastery<br />

with nature as the cathedral” despite<br />

unhelpful planners and the odd guest<br />

from hell.<br />

What’s your back story – your life before<br />

glamping?<br />

I’m from Los Angeles and my husband, Guy,<br />

is British. This means I understand camping<br />

with rattlesnakes and palm trees while he’s<br />

more in tune with bluebells and ancient<br />

oaks.<br />

What made you decide to start offering<br />

glamping accommodation?<br />

We opened our site in 2012. To be honest,<br />

we were simply tired of friends asking<br />

to camp here with their children – we<br />

realised that although we loved providing<br />

the experience, it was also hard work. We<br />

decided it was time to open professionally<br />

to the public. And I have loved yurts since<br />

staying in one 30 years ago.<br />

How did you research the business<br />

before entering it?<br />

Our only research was to rent a yurt from<br />

Henry Dowell (the first yurt he ever built<br />

and he had lived in it with his wife and<br />

daughter) and see if we could get bookings.<br />

When that worked we asked to convert<br />

the rental towards a purchase and then<br />

commissioned him to make our second<br />

yurt. He has now made six for us with a few<br />

bath yurts thrown in.<br />

Tell us about your location and site<br />

Adhurst is a Victorian estate with ancient<br />

woodland and a river. It was already idyllic<br />

and heavenly. We spend a fortune on<br />

tree surgery and keeping the rides open.<br />

The woods descend towards the river<br />

with some stunning views. The wildlife,<br />

especially birdsong, is magical. We have<br />

some of the tallest redwoods in the<br />

country. And otters and two eagles.<br />

How did you tackle getting planning?<br />

We did retrospective planning as we<br />

were naive in 2012 and had no idea it was<br />

required. To be fair, so were the planners<br />

as we had to explain what a yurt was. I<br />

seem to recall what with all the nature<br />

surveys and reports the process was about<br />

£6,000 – a lot.<br />

We were granted permission for six yurts<br />

and we decided to make our fifth yurt a<br />

cabin instead. This turning of a circular<br />

canvas and wood structure into a square<br />

one was apparently not allowed and we<br />

ended up doing a further retrospective<br />

36 WWW.OPENAIRBUSINESS.COM


GLAMPSITES<br />

planning application. This time<br />

the whole experience ruined<br />

Christmas as the cabin was one<br />

third of our income at the time<br />

and we’d spent a lot of time and<br />

money building it; having to take<br />

it down would have destroyed our<br />

business permanently. Another<br />

few thousand pounds later, and<br />

after a few ruined months of our<br />

lives, the council decided we could<br />

keep the cabin and still have six<br />

yurts as we were now an asset to<br />

the national park.<br />

How did you finance the project?<br />

We didn’t put any money into the<br />

business, or rather we couldn’t<br />

because it was all going to the<br />

planning department. When we got<br />

hit with a retrospective business<br />

rates bill we nearly threw in the<br />

towel. But they reconsidered this.<br />

We didn’t take out any loans<br />

and every grant application<br />

failed. Instead, we rolled over the<br />

earnings each year to purchase a<br />

new yurt until we had six and the<br />

cabin. This meant we took home<br />

zero pay for the first three years. In<br />

the fourth year we were definitely<br />

in profit.<br />

In the early years we did almost<br />

everything ourselves and that<br />

worked well with our then young<br />

sons. As the business grew, we<br />

started employing seasonal help<br />

using a professional linen service,<br />

we also started a Biffa contract and<br />

invested in EV quads so we could<br />

deliver wood to guests without<br />

noise. Our two sons have always<br />

helped too.<br />

We’re open from April through<br />

to October. Our USPs are no<br />

electricity on site, no flushing<br />

toilets (except at the farm<br />

entrance) and privacy; the yurts<br />

are far apart. We mainly attract<br />

couples, young families and family<br />

reunions. All guests have vast<br />

amounts of private space sheltered<br />

amongst mature trees.<br />

What occupancy levels and price<br />

per night do you achieve?<br />

We are generally about £200 per<br />

night with a two or three night<br />

minimum. Our brand is about<br />

nature, habitat and understanding<br />

that humans are guest animals in<br />

these woods. We want our guests<br />

to learn about nature and we<br />

provide outdoor skills and nature<br />

instructors who offer bespoke<br />

workshops for individual guests/<br />

groups.<br />

How did you work out your<br />

brand and how do you publicise<br />

yourself?<br />

We publicise ourselves mainly on<br />

listings directories like Cool Stays<br />

and take 90% of our bookings<br />

direct via our own website. Most<br />

of our bookings are commissionfree.<br />

The other 10% is Canopy &<br />

Stars, who we have been with since<br />

they started in 2012. Originally all<br />

bookings were through Canopy<br />

& Stars because we didn’t have<br />

a website, booking system or<br />

payment gateway. We don’t use<br />

any of the big portals and generally<br />

operate by word-of-mouth and<br />

people just finding us on Google.<br />

This is important because we<br />

are a niche market and we don’t<br />

want guests getting third-party<br />

information which is often<br />

incorrect or confusing.<br />

How would you describe your<br />

ethos?<br />

Our ethos is important to us. We<br />

run Adhurst Yurts like a monastery<br />

WWW.OPENAIRBUSINESS.COM 37


GLAMPSITES<br />

with nature as the cathedral. Peace,<br />

serenity, contemplation. This means<br />

tuning into the natural rhythms of<br />

dawn and dusk and the elements.<br />

Taking life at a walking pace. Simply<br />

slowing down and keeping it simple.<br />

How did you choose your interior<br />

decoration?<br />

Our interiors are about genuine<br />

antique rugs and textiles, lots of<br />

wood and iron cooking implements.<br />

Proper mattresses and iron beds.<br />

We don’t have any plastic, nothing is<br />

painted. When it comes to recycling,<br />

we will recycle glass, paper and tins,<br />

but request that guests leave with<br />

any plastic.<br />

What challenges have you faced?<br />

We’ve been doing this nearly 12<br />

years now. About once a year, at<br />

the beginning or the end of the<br />

season, we get the guest from<br />

hell. It’s generally someone with<br />

unrealistic expectations. But that’s<br />

the hospitality industry. One unkind<br />

person can cause disproportionate<br />

upset. There are rare guests who<br />

confuse hospitality with a master/<br />

slave arrangement. When you’re a<br />

small family run business that can<br />

be hard but it’s a fact of life and the<br />

more guests you have the more<br />

likely you are to encounter a tricky<br />

one. It happens.<br />

What are your plans for next<br />

season?<br />

We are always adding to the guest<br />

experience like fly-fishing, and<br />

now have a new farm entrance<br />

with some insulated buildings<br />

with skylights where we’ve done<br />

film nights and dance classes in<br />

“ONE UNKIND PERSON CAN CAUSE<br />

DISPROPORTIONATE UPSET. THERE<br />

ARE RARE GUESTS WHO CONFUSE<br />

HOSPITALITY WITH A MASTER/SLAVE<br />

ARRANGEMENT”<br />

the winter. We would love to make<br />

this new building a nutrition and<br />

wellness centre with fitness studios.<br />

So far the planners say this is<br />

“inappropriate in a national park“.<br />

I thought what was inappropriate<br />

was fly-tipping, speeding and<br />

polluting rivers – but now we must<br />

apparently add fitness and wellness<br />

to the list of evils. We’ll apply for<br />

more EV chargers (solar connected)<br />

but won’t be surprised if the<br />

planners refuse them too. The red<br />

tape is daunting.<br />

Describe your average day midseason<br />

Changeovers are Monday,<br />

Wednesday and Friday. I head up<br />

around 9am to say goodbye to<br />

departing guests and ask how their<br />

stay went. I even ask the children<br />

because they are always so honest!<br />

If it’s busy we have two cleaning<br />

teams to clean the fire bowls and<br />

wood burners but Guy is still the<br />

one to ensure the gas powered<br />

showers and indoor baths are<br />

ready for hot water. I make a lot of<br />

beds.<br />

The coppicer ensures that there<br />

is chopped firewood and campfire<br />

wood. I greet guests between 4pm<br />

and 6pm and orientate them to the<br />

river and the walk to the pubs so<br />

they don’t get lost in the woods! If<br />

they arrive after 6:30pm they’re in<br />

38 WWW.OPENAIRBUSINESS.COM


GLAMPSITES<br />

self check-in territory. We have a<br />

lot of repeat guests so self check-in<br />

is fine for them.<br />

Do you enjoy the business and<br />

why?<br />

We truly enjoy the diversity of<br />

our guests. They are amazing,<br />

and it makes up for the lack of<br />

cosmopolitan life in Hampshire.<br />

We’ve had everyone here from<br />

scientists, helicopter pilots and<br />

surgeons to famous musicians,<br />

actors and amazingly talented<br />

artists. Lots of Japanese come and<br />

I keep thinking they know each<br />

other but they don’t. And then<br />

there are the power grannies and<br />

the solo guests and also people in<br />

recovery or dealing with serious<br />

trauma. And we have a regular<br />

blind guest who comes to give<br />

his guide dog a holiday. We never<br />

know who we’re going to meet<br />

when we head up to the yurts.<br />

What are you most proud of?<br />

We are most proud of sticking to<br />

our principles. We don’t allow cars<br />

on site. We only provide castiron<br />

cookware. All our bedding is<br />

wool or cotton. We stick by our<br />

waterless, compost privies. And<br />

zero electricity. We are proud<br />

to provide glamping for purists.<br />

Thunder and spiders included. And<br />

no glitter.<br />

What advice could you give<br />

to someone coming into the<br />

industry?<br />

Dismantle yurts at the end of the<br />

season and use winter to repair<br />

and renew. Maintain your canvas.<br />

Maintain your canvas. Did I say<br />

that twice? Make sure your signage<br />

is reflective to headlights in case<br />

anybody arrives after dark. Don’t<br />

rely on predictive text when<br />

sending notes to your guests – you<br />

will end up directing them to their<br />

yoghurt or their yacht instead of<br />

their yurt!<br />

ADDRESS BOOK<br />

YURTS<br />

Henry Dowell www.yurtmaker.co.uk<br />

MANAGEMENT SYSTEM<br />

Little Hotelier<br />

www.littlehotelier.com<br />

WEBSITE<br />

Popcorn Web Design<br />

www.popcornwebdesign.co.uk<br />

WASTE<br />

Biffa Bins www.biffa.co.uk<br />

LAUNDRY<br />

Petersfield Linen Services<br />

www.petersfieldlaundry.co.uk<br />

ACCOUNTING<br />

Free Agent www.freeagent.com<br />

PAYMENT GATEWAY<br />

Cardsave www.<br />

cardsaveonlinepayments.com<br />

INSURANCE<br />

NFU Mutual www.nfumutual.co.uk<br />

DETAILS<br />

Adhurst Yurts<br />

Adhurst Farm<br />

Sheet<br />

Hampshire GU31 5DZ<br />

www.adhurst.co.uk<br />

WWW.OPENAIRBUSINESS.COM 39


GLAMPSITES<br />

Mattresses<br />

Understand the anatomy of a mattress and help make the right choice for guests<br />

ANY OVERNIGHT hospitality offering will<br />

rest (excuse the pun) heavily on a guests<br />

sleep experience. Beautiful views, fancy<br />

facilities and welcoming hosts will all fall<br />

flat if the bed is not comfortable. So how<br />

much thought are you putting into your<br />

mattress choices? While a quick trip to<br />

Argos/Ikea/Dunelm might seem like a great<br />

idea for timeliness and cost, it’s worth<br />

understanding exactly what is going on<br />

inside your purchase to ensure the right<br />

choice for your guests.<br />

Most mattresses are made up of layers,<br />

each contributing to the feel, comfort and<br />

longevity of the whole. Most will comprise<br />

two to six layers which you can break<br />

down into comfort and support. Most<br />

mattresses will also have a cover to protect<br />

them and add to their comfort.<br />

SUPPORT CORE<br />

The bottom layer of a mattress is what<br />

delivers support which should allow<br />

proper body alignment and prevent<br />

the sleeper from sinking down into the<br />

structure’s other comfort layers. This layer<br />

will be where you find coils, foam or a<br />

combination of both.<br />

“OFTEN PEOPLE ARE LED TO<br />

BELIEVE THAT MORE COILS<br />

EQUALS MORE QUALITY OR<br />

COMFORT BUT YOU ALSO<br />

NEED TO CONSIDER THE COIL<br />

GAUGE – THE THICKNESS OF<br />

THE WIRE THAT IS MAKING UP<br />

THE COIL”<br />

Coils<br />

Marketing around the number and type of<br />

coils can be a minefield so here’s what to<br />

look out for. Sprung mattresses will usually<br />

have a layer at the base of vertical metal<br />

coils (springs). These are designed to flex<br />

and adapt the support to the movement of<br />

the sleeper.<br />

Often people are led to believe that more<br />

coils equals more quality or comfort but you<br />

also need to consider the coil gauge – the<br />

thickness of the wire that is making up the<br />

coil. You can have a smaller number of coils<br />

with a thicker gauge delivering the same<br />

comfort as more coils at a thinner gauge.<br />

They will probably last longer too! As a rule<br />

go for the most coils at the thickest gauge.<br />

Foam<br />

All-foam mattresses typically also provide<br />

a support layer and comfort layer. The base<br />

will be a high-density polyurethane which<br />

does not sink under pressure. This is great<br />

for promoting proper body alignment of the<br />

sleeper.<br />

COMFORT LAYER<br />

The sexy part of a mattress’s construction,<br />

the comfort layer is where manufacturers<br />

can get creative. Watch out for marketing<br />

ploys here. The purpose of the comfort layer<br />

is to create a cushion between the sleeper<br />

and the support layer – it can also help<br />

regulate temperature.<br />

Many spring mattresses include a plush<br />

comfort layer to balance the supportive<br />

and bouncy nature of coils. This layer, often<br />

made of foam or other fibres, adds to the<br />

bed’s edge support. Some innerspring<br />

mattresses even feature a layer of lumbar<br />

foam that ensures your back stays<br />

comfortable while resting on the coils.<br />

Memory foam<br />

Memory foam is a soft and conforming<br />

material that becomes more supple with<br />

40 WWW.OPENAIRBUSINESS.COM


GLAMPSITES<br />

Knitted<br />

Foam and latex mattresses often employ<br />

a knitted outer fabric that matches the<br />

softness and flexibility of their comfort<br />

layers. Knitted covers are stretchy,<br />

breathable and have a pleasant tactile feel.<br />

While most foam mattresses use knitted<br />

fabric for the top layer, manufacturers<br />

often opt for more durable side and base<br />

materials.<br />

GETTY IMAGES<br />

EDGE SUPPORT<br />

Edge support prevents a mattress’s edges<br />

from sagging over time, reducing the risk of<br />

rolling off the bed. This feature is typically<br />

present in mattresses with coils or springs,<br />

while foam and latex mattresses might lack<br />

this characteristic. Where mattresses are<br />

used in a glamping setting for more than<br />

one purpose (for instance, as a seat) edge<br />

support becomes even more important.<br />

heat. When you lie down on a memory foam<br />

mattress, the foam gradually moulds to your<br />

body, relieving pressure points. Memory<br />

foam also excels in isolating motion, which<br />

can be a plus for couples. However, keep in<br />

mind that memory foam retains heat, which<br />

might cause the mattress to feel warm with<br />

two sleepers.<br />

A gel-infused memory foam mattress<br />

offers similar benefits but helps sleepers<br />

keep a bit cooler at night. Expect a higher<br />

price tag though!<br />

Latex<br />

Latex, derived from rubber trees or<br />

petroleum, offers both support and<br />

cushioning, similar to memory foam.<br />

Unlike memory foam, which conforms<br />

closely, latex distributes your weight<br />

evenly across the mattress’s surface. This<br />

minimises the sensation of sinking and<br />

creates a feeling of gentle suspension on the<br />

bed. Latex mattresses offer more bounce<br />

and responsiveness than memory foam,<br />

resulting in slightly more motion transfer.<br />

Natural fibres<br />

Many mattresses contain natural fillings<br />

including cotton, wool, silk, cashmere and<br />

mohair to provide enhanced comfort.<br />

Cotton and wool<br />

Cotton is highly breathable and wicks away<br />

moisture offering a soft, cool sleep. Wool is<br />

GETTY IMAGES<br />

also breathable and is often used as a casing<br />

around other mattress fillings to provide a<br />

plush feel. It keeps sleepers cool in summer<br />

and warm in winter and has natural fire<br />

retardant properties, reducing the need for<br />

chemicals. Many mattresses contain British<br />

wool – something worth championing!<br />

At the high end<br />

Silk, cashmere and mohair are all used in<br />

high end mattresses. They all offer enhanced<br />

comfort and moisture control, for a fresher<br />

sleeping environment.<br />

HYBRID MATTRESSES<br />

Hybrid mattresses combine a coil<br />

innerspring base layer with a memory foam<br />

or latex comfort layer. These mattresses<br />

balance support, responsiveness and<br />

durability, often surpassing all-foam or latex<br />

beds. They provide more pressure relief and<br />

softness compared to traditional innerspring<br />

mattresses. Some hybrids even incorporate<br />

multiple comfort layers, such as gel memory<br />

foam, latex and a breathable top foam layer.<br />

MATTRESS COVERS<br />

A mattress’s comfort and support layers<br />

are enclosed by an outer cover made from<br />

materials like cotton, polyester, wool or<br />

Tencel lyocell. The cover can influence the<br />

mattress’s temperature, comfort, durability,<br />

flexibility and airflow, either enhancing or<br />

affecting its overall properties.<br />

Damask<br />

Also known as ‘ticking’, damask is a woven<br />

fabric with intricate embroidery. This cover<br />

material is notably durable and offers longlasting<br />

protection. Damask is also flexible<br />

and breathable, maintaining the qualities of<br />

the underlying comfort and support layers.<br />

BED BASE<br />

The foundation or bed base that you pair<br />

with your mattress is of equal importance as<br />

the mattress itself. Innerspring and hybrid<br />

mattresses tend to work well with a box<br />

spring base, while memory foam and latex<br />

mattresses are better suited for a slatted or<br />

platform foundation.<br />

Quick Tips<br />

› It’s worth noting that a medium to firm<br />

mattress will suit most people most<br />

of the time. You can always soften a<br />

mattress up for a particular sleeper by<br />

adding an optional mattress topper.<br />

Almost all contract mattresses for<br />

hotels will be medium/firm.<br />

› Great Britain has an incredible range<br />

of British mattress manufacturers – at<br />

all budget points. Many also use British<br />

products within – look out for anything<br />

that champions British wool.<br />

› If your glamping unit has limited space<br />

look out for ‘no turn’ mattresses which<br />

keep their condition without the need<br />

to flip.<br />

› If you are using your mattress for a<br />

dual purpose (as a seat, for instance),<br />

make sure to opt for one with edge<br />

support so it stands up to use.<br />

› Think about replacing mattresses<br />

every five to seven years.<br />

› Don’t be scared to ask a manufacturer<br />

for a free sample mattress to try out<br />

before you commit to a bulk order.<br />

WWW.OPENAIRBUSINESS.COM 41


GLAMPSITES<br />

GETTY IMAGES<br />

QUICK TIPS<br />

Staying Ahead<br />

Elevating guest experience and maximising business potential to<br />

stay one step ahead of the rest<br />

AS THE industry continues its tremendous<br />

growth it is essential that glampsite<br />

owners continuously enhance their<br />

offerings to stay ahead of the competition.<br />

Many of you will already be familiar with<br />

the following, but sometimes we all<br />

need a reminder to focus on continual<br />

improvement. This article aims to provide<br />

you with practical insights and tactics to<br />

help you elevate your glampsite to the next<br />

level, creating a better guest experience<br />

and maximising its potential.<br />

1Assessing<br />

your site<br />

To start your journey of improvement,<br />

a comprehensive evaluation of your<br />

glampsite is crucial. Analyse guest<br />

feedback, reviews and market trends<br />

specific to the UK’s glamping industry<br />

and identify areas for improvement. This<br />

assessment will provide a solid foundation<br />

for your transformation.<br />

Obviously Open Air Business is an<br />

excellent place to start regarding what’s<br />

going on in the industry but it is important<br />

to stay abreast of general travel and<br />

hospitality trends too.<br />

2Enhancing<br />

accommodations<br />

and amenities<br />

Upgrading your existing<br />

accommodations or introducing<br />

new ones can significantly<br />

elevate the glamping experience.<br />

Consider incorporating luxurious<br />

features, bespoke designs and<br />

unique themes that resonate<br />

with your area's cultural heritage<br />

or natural beauty. Emphasise<br />

comfort, privacy, and seamless<br />

integration with nature. Create<br />

exclusive amenities that align<br />

with guest expectations and<br />

preferences, such as hot tubs,<br />

outdoor cooking facilities or<br />

private spa services.<br />

More often than not guests who<br />

have enjoyed their time with you<br />

will be motivated to return if they<br />

can try out a different experience<br />

in terms of accommodation.<br />

3Curating memorable<br />

experiences<br />

Going beyond comfortable<br />

accommodations by curating unique<br />

guest experiences can set your glampsite<br />

apart. Showcase your region by organising<br />

guided nature walks, local food and drink<br />

tastings, traditional craft workshops,<br />

or storytelling sessions around the<br />

campfire. Collaborate with local experts<br />

and businesses to provide authentic and<br />

memorable experiences that guests will<br />

cherish.<br />

“COLLABORATE WITH LOCAL<br />

EXPERTS AND BUSINESSES<br />

TO PROVIDE AUTHENTIC<br />

AND MEMORABLE<br />

EXPERIENCES THAT GUESTS<br />

WILL CHERISH”<br />

Anything ‘wellness’ is likely to be a hit.<br />

Think open air yoga, guided meditation,<br />

spa therapies, barefoot sensory walks and<br />

cold water dips.<br />

42 WWW.OPENAIRBUSINESS.COM


GLAMPSITES<br />

4Embracing sustainable<br />

practices<br />

Incorporating sustainable practices<br />

into every aspect of your glampsite<br />

is crucial. Use eco-friendly<br />

materials, implement energyefficient<br />

systems and prioritise<br />

waste reduction and recycling.<br />

Highlight your commitment to<br />

sustainability in your marketing<br />

efforts; eco and ethical holidays<br />

are top the agenda for an<br />

increasing number of people.<br />

Consider partnering with local<br />

suppliers and supporting the<br />

community to strengthen your ecocredentials.<br />

GETTY IMAGES<br />

5Digital marketing and online<br />

presence<br />

Leveraging the power of digital marketing is crucial to promote your glampsite<br />

successfully. Build a visually appealing and user-friendly website that showcases your<br />

accommodations, amenities, and experiences. Utilise social media platforms to engage<br />

with potential guests, share captivating visuals and gather positive reviews. Collaborate<br />

with influencers, travel bloggers and local tourism boards to expand your reach and<br />

attract a wider audience.<br />

6Prioritising guest<br />

satisfaction and<br />

feedback<br />

Guest satisfaction is vital to<br />

your success. Implement<br />

systems to gather feedback<br />

and actively listen to guest<br />

suggestions. Regularly<br />

assess and improve<br />

your services based on<br />

these insights. Foster a<br />

warm and welcoming<br />

environment and provide<br />

exceptional customer<br />

service and personal<br />

touches that create a lasting<br />

impression for guests.<br />

By adopting these strategies you<br />

can enhance guest experience and<br />

maximise your business’s potential.<br />

Embrace the unique attributes of your<br />

glampsite and the local surroundings<br />

and be prepared to evolve to stay at the<br />

forefront of the market. By prioritising<br />

sustainability, guest satisfaction and<br />

curating memorable experiences, you<br />

can create a glamping destination that<br />

guests will return to time and time<br />

again.<br />

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Achieve all year round<br />

bookings, with our unique<br />

luxury glamping cabins,<br />

just like Bowfield Hotel & Spa<br />

Waterless toilets for<br />

off-mains sites<br />

“Logspan are a joy to do business with. From the get-go we<br />

found the entire team to be professional, friendly, knowledgeable<br />

and efficient. The construction team are so talented - no mean<br />

feat to get these cabins looking this snazzy, and they worked flat<br />

out. After-sales service is exemplary. In fact I’d go as far as to say<br />

that Logspan are friends as well as part of our business structure.”<br />

Louisa Walker<br />

Scottish Office & Showsite:<br />

Milton Brae Road, Milton,<br />

Dumbarton, Glasgow, G82 2TX<br />

01389 500950<br />

English Office:<br />

Eridge Road,<br />

Crowborough, TN6 2SR<br />

01892 308041<br />

info@logspan.com<br />

www.logspan.com<br />

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44 WWW.OPENAIRBUSINESS.COM


GLAMPSITES<br />

MEET THE SUPPLIER<br />

Get to Know…<br />

Time to make some professional friendships – get to know the people behind the products!<br />

Dane<br />

Smith-Burchnell<br />

Director, The Tiny<br />

Housing Co<br />

012<strong>60</strong> 545348, info@thetinyhousing.co,<br />

www.thetinyhousing.co<br />

What does your company do?<br />

We manufacture luxury cabins and<br />

lodges using energy-saving Passivhaus<br />

techniques.<br />

What makes your company’s services<br />

special?<br />

We are certainly people-led, working<br />

intimately with eco-sites to illustrate<br />

how luxury living can harmonise with<br />

green technologies.<br />

Describe yourself in 10 words<br />

Lovable at home, hoot in the office,<br />

serious on site.<br />

How would your co-workers describe<br />

you?<br />

The human dustbin – can’t stop eating!<br />

Something nobody would know<br />

about you?<br />

I’m an avid forager. My skills may never<br />

compare to the likes of John Wright, but<br />

I try my best.<br />

We’re in a bar – what do you order?<br />

Always a craft beer, preferably a hazy<br />

pale.<br />

Favourite animal and why?<br />

Shiba Inu – fluffy like a fox, cute like a<br />

dog, behaves like a feline.<br />

Favourite thing on TV<br />

I don't really watch TV but I occasionally<br />

love an episode of Taskmaster for a<br />

good giggle!<br />

Wayne Clark<br />

Managing director,<br />

The Septic Tank Store<br />

01295 236101, sales@<br />

theseptictankstore.co.uk,<br />

www.theseptictankstore.co.uk<br />

What does your company do?<br />

We offer bespoke solutions to your<br />

poo-llution.<br />

What makes your company’s services<br />

special?<br />

We have the expert knowledge<br />

to provide a bespoke sewage<br />

treatment solution for our clients –<br />

all-encompassing, from sewage to<br />

stormwater to drainage.<br />

Describe yourself in 10 words<br />

Passionate about all things outdoors –<br />

cycling, camping, running.<br />

How would your co-workers describe<br />

you?<br />

Forthright yet fair. Hard working and<br />

knowledgeable.<br />

Something nobody would know<br />

about you?<br />

I used to have a private pilot’s licence.<br />

We’re in a bar – what do you order?<br />

A bottle of Moretti.<br />

Favourite animal and why?<br />

My dogs – always pleased to see me.<br />

Great companions when I’m camping.<br />

Favourite thing on TV<br />

Star Trek – I’m a Trekkie at heart.<br />

Linda Sullivan<br />

Commercial manager,<br />

Unique hideaways<br />

01736 230140, hello@<br />

uniquehideaways.com,<br />

www.uniquehideaways.com<br />

What does your company do?<br />

We are an exclusive marketing agency<br />

for luxury glamping and unique<br />

accommodation.<br />

What makes your company’s services<br />

special?<br />

We offer a personable service; there’s<br />

always someone at the end of the<br />

phone.<br />

Describe yourself in 10 words<br />

Welsh, but can’t sing! Wear my heart on<br />

my sleeve.<br />

How would your co-workers describe<br />

you?<br />

Friendly, hardworking, people<br />

person, loyal, motivated, team player,<br />

passionate and funny.<br />

Craziest thing you have done<br />

Walked Snowdon in a pair of trainers,<br />

needless to say my feet were in a pretty<br />

bad state once reaching the summit!<br />

We’re in a bar – what do you order?<br />

Bubbles if the glass is right! Or a large<br />

G&T with plenty of ice.<br />

Favourite animal and why?<br />

Cat, they’re mini versions of wild cats,<br />

lions being my favourite wild animal.<br />

Favourite thing on TV<br />

Yellowstone, including prequels – I love<br />

the writing and cast!<br />

WWW.OPENAIRBUSINESS.COM 45


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GLAMPSITES<br />

PRODUCT IN FOCUS<br />

Specialist Structures<br />

Cairngorm Bothies,<br />

Aberdeenshire<br />

Product: 12 Finman<br />

Retreat pods<br />

Supplier: Logspan,<br />

01389 734572,<br />

info@logspan.com,<br />

www.logspan.com<br />

Customer feedback: Site owner Gordon said: “We have<br />

been very pleased with all aspects of the Logspan<br />

service and the products both before and after<br />

purchase. In short – good quality, good value<br />

and good service. I have put in three orders<br />

over the years, so it stands that I am satisfied<br />

as I keep going back!<br />

“The site has been a great success and<br />

we look forward to developing it further<br />

over the next few years.”<br />

Details: Cairngorm<br />

Bothies offer<br />

off-grid holiday<br />

accommodation for<br />

short term rental.<br />

The site’s 12 glamping<br />

pods from Logspan<br />

comprise a double<br />

bedroom, main seating<br />

area complete with wood<br />

burning cooking range, and a<br />

separate kitchen and bathroom.<br />

The hexagonal design of the Finman<br />

Retreat pod allows for maximum usable floor<br />

space by building out on three separate side extensions, one for<br />

the entrance doorway, one for a bedroom and another for the<br />

bathroom/kitchen.<br />

Eco Architectural Retreats<br />

The Tiny Housing Co<br />

07511 589340<br />

info@thetinyhousing.co<br />

www.thetinyhousing.co<br />

If you know us, you’ll know that we’ve always been<br />

eco-buffs! It wouldn’t be a THC cabin without the<br />

use of cleaner, greener materials, steering clear of<br />

the nasty stuff like toxic glues and paints. And you’ve<br />

heard of Passivhaus? We’re all about that. It’s an<br />

effective method of creating highly energy efficient<br />

homes that pair with solar to cover up to 80% of a<br />

lodge’s energy needs. Less bills, better for the planet;<br />

now that’s impressive! And, between us, these aren’t<br />

just any lodges, they’re architectural deluxe retreats,<br />

epitomising class for an unmatched guest experience<br />

– who wouldn’t love that!<br />

WWW.OPENAIRBUSINESS.COM 47


GLAMPSITES<br />

Troney Valley<br />

Escapes, Devon<br />

Product: Three luxury<br />

safari tents<br />

Supplier: Bond Fabrications,<br />

01453 767171, enquiries@<br />

bondfabrications.co.uk,<br />

www.bondfabrications.co.uk<br />

Details: Bond is known throughout<br />

the outdoor hospitality industry<br />

for its bespoke British made safari<br />

tents and loves to work with<br />

clients that are looking to go the<br />

extra mile. When Henry Charteris<br />

approached Bond with grand ideas<br />

for his beautiful farm in Devon, the<br />

whole team at the Gloucestershirebased<br />

factory got stuck into the design details and thoroughly<br />

enjoyed working with Henry and his team.<br />

It was important that Henry offer his future guests a thoroughly<br />

exclusive experience with space and luxury being of utmost<br />

importance. A lot of time was spent designing the details of both<br />

the tents and also the imposing decks.<br />

Customer feedback: Owner Henry Charteris said: “When<br />

looking to add luxury glamping accommodation to our farm in<br />

Devon we were keen to look for a British manufacturer. Having<br />

researched our options, Bond was the obvious choice with<br />

years of experience and a sterling reputation. The structures are<br />

robust and of exceptional quality, and the bespoke element was<br />

just what we needed. The team were open to design changes<br />

and accommodated our requests, often producing several CAD<br />

designs.<br />

“The carpenters did an excellent job of the deck and other<br />

internal woodwork. It was a pleasure working with the whole<br />

team at Bond and great to support a British, family-owned<br />

business like ours. Our three luxury safari tents look wonderful<br />

and our guests couldn’t be happier. We would highly recommend<br />

Bond… a friendly yet professional team with years of experience<br />

and a fantastic quality product!”<br />

Origami Life!<br />

Timberspecs UK<br />

01580 212141<br />

info@timberspecs.com<br />

www.timberspecs.com<br />

Welcome to what is probably the most versatile<br />

construction you are ever likely to come across – The<br />

Origami! Designed for simplicity, ease and style, these<br />

structures are delivered as a 6.4 x 2.4 m lorry load. They<br />

expand to 6.4 x 6.4m and connect up in just 2 hours.<br />

Delivered complete with double glazing, guttering,<br />

full insulation, kitchen, bathroom, internal electrics and<br />

plumbing, they are quick, simple and cost effective.<br />

Regularly maintained, Oragamis can have a life of many<br />

decades. With prices starting below £<strong>60</strong>,000, the Origami<br />

can include extra internal walls for additional bedrooms.<br />

Eco-friendly with an incredibly low carbon footprint,<br />

the Origami can be easily re-folded and relocated<br />

elsewhere, leaving very little trace – the solution to a<br />

greener building programme.<br />

48 WWW.OPENAIRBUSINESS.COM


GLAMPSITES<br />

The Farm at Avebury,<br />

Wiltshire<br />

Product: Luxury mobile glamping pod<br />

Supplier: Bespoke Hideouts, 07703<br />

387322, hello@bespokehideouts.com,<br />

www.bespokehideouts.com<br />

Details: A working farm situated<br />

inside the Avebury World Heritage site,<br />

The Farm at Avebury provides luxury<br />

accommodation to guests looking to<br />

explore the UNESCO-protected landscape<br />

Bespoke Hideouts created a luxury<br />

glamping pod designed to immerse<br />

guests within the natural landscape.<br />

The off-grid pod is built with a wriggly tin roof and flanked<br />

by shadow gap larch cladding. A spacious double bed is<br />

surrounded by low level windows, designed to give a wide<br />

angled view of the surrounding countryside.<br />

Inside, the cabin is fitted with a kitchen area and<br />

bathroom, including rain shower, and inside seating for<br />

those wetter days. The cabin is built on a trailer to allow easy<br />

transportation between sites.<br />

Before delivering the cabin to Avebury, Bespoke Hideouts<br />

conducted a site visit with the farm owners. They toured the<br />

farm and advised on a number of suitable locations for the<br />

trailer to be sited on. The agreed site was an orchard near the<br />

other guest accommodation; the only neighbours being the<br />

friendly flock of sheep.<br />

Customer feedback: Owner Alice Hues said: “A great<br />

experience from start to finish. Seeing the beautiful Bespoke<br />

Hideouts cabins in the backdrop of the farm was great, exactly<br />

as we had imagined. The quality of the cabin was amazing<br />

and the space was efficiently used to provide everything<br />

you could want from a luxury glamping pod. It was easy to<br />

maintain after the initial installation and our guests loved the<br />

unique experience of staying off-grid in such an attractive<br />

cabin and location.”<br />

New Concept Flat Pack<br />

Shepherds Huts<br />

Into The Wild UK<br />

sales@intothewild.com<br />

www.intothewild.com<br />

Following multiple requests from customers, Into the Wild UK has developed an ingenious shepherds hut that arrives in flat pack format.<br />

This follows people’s frustration of not being able to manoeuvre regular transport into difficult areas such as into the middle of dense<br />

woodland, by a lake or river or through a three foot wide access to a property in a city centre.<br />

These clever huts can be carried piece by piece by two people and erected in just eight hours on average. Quality is not compromised<br />

and sections are pre-made with insulation, a painted interior, plug sockets, lighting points and double glazed hardwood windows and<br />

door.<br />

The first hut will be available for inspection from September 2023. The standard size is 12x7 feet and the initial offering price is £18,500<br />

+ VAT. Delivery and assembly can be arranged for an additional fee.<br />

WWW.OPENAIRBUSINESS.COM 49


GLAMPSITES<br />

Introducing Recycled<br />

Aluminium Framed Pods<br />

Luxury Pods<br />

craig@luxurypods.com<br />

www.luxurypods.com<br />

Luxury Pods will be launching<br />

its new range of structures at<br />

the Farm Business Innovation<br />

Show at the NEC in November.<br />

Built using the revolutionary<br />

patented LOCX system these<br />

pods uses recycled British<br />

aluminium to create a superstrong<br />

lightweight structural<br />

frame on which to build. The<br />

system allows any shape or size<br />

pod to be erected easily and<br />

quickly using relatively unskilled<br />

labour. Pods can be easily<br />

dismantled and flat packed.<br />

The company's initial focus<br />

is on five pod shapes: hexagon,<br />

heptagon, octagon, nonagon<br />

and decagon, starting with the<br />

NonaPod. A-frames, squares,<br />

rectangles and other bespoke<br />

shapes and sizes are available<br />

on request. The NonaPod has<br />

nine sides and is raised off the<br />

ground for ease of access and<br />

can be used in flood prone<br />

areas. There is no need for<br />

foundations and it can be<br />

erected on slopes. It will be<br />

available to purchase as a basic<br />

frame or as a fully furnished<br />

completed pod.<br />

Find Installers<br />

with New Website<br />

Outerspace Group<br />

01978 532930<br />

hello@outerspacegroup.com<br />

www.outerspacelife.co.uk /<br />

www.outerspacegroup.com<br />

Outerspace is excited to announce<br />

the launch of a brand new<br />

website, www.outerspacelife.co.uk. This exciting platform is designed<br />

to connect customers with experienced SIP building installers across<br />

the UK.<br />

We believe in building a future that is both environmentally<br />

conscious while aesthetically stunning. Our range of SIP buildings,<br />

available in kit form, will not only enhance the beauty of your<br />

surroundings but also minimise your carbon footprint and reduce your<br />

energy costs.<br />

Whether you’re in search of a stock design or a fully customised<br />

bespoke masterpiece, our network of installers are committed to<br />

constructing buildings that are tailored to your unique needs.<br />

Our website is not just a portal for connecting customers with<br />

installers, it’s a treasure trove of inspiration, showcasing the incredible<br />

projects that have been brought to life by our install partners.<br />

We understand that finding the right supplier can sometimes feel<br />

like searching for a needle in a haystack. That’s why we’ve made it our<br />

mission to simplify the process. Our user-friendly website allows you<br />

to effortlessly find an installer who is perfect for your project, whether<br />

you need to factory build or build on site.<br />

Sustainability at our Core<br />

Armadilla<br />

0131 440 4000<br />

sales@armadilla.co.uk<br />

www.armadilla.co.uk<br />

Create Something Truly Bespoke<br />

Regency Shepherd Huts<br />

07807 072080<br />

info@regencyshepherdhuts.co.uk<br />

www.regencyshepherdhuts.co.uk<br />

Regency Shepherd Huts offers a fully bespoke service, building<br />

premium shepherd huts. Each hut we produce is different in terms<br />

of size, style, content and colours. The materials we use and the<br />

finishing detail is at the higher end of the market. We feel if you’re<br />

going to make something, make sure it’s a special as it can be!<br />

When it comes to the designing part, we like to receive as much<br />

input as we can from our customers. This helps build a picture<br />

for what the final product will look like. The two most popular<br />

cladding types we cater for are green oak and wriggly tin, which<br />

comes in a variety of colours.<br />

In the interior of a Regency hut you will find sumptuous features<br />

such as handmade kitchens, quartz worktops, hardwood windows<br />

and doors, chunky oak steps, bedroom skylights and pop up TVs.<br />

Please get in touch with your ideas.<br />

Sustainability is a key element in the Armadilla ethos and is taken<br />

into consideration at each stage of the production process. While<br />

the Armadilla Pods and Waves have the highest conceivable<br />

standards of luxury, they also have the lowest life cycle costs of<br />

any comparable product. We call this “eco-smart”.<br />

Through design, material selection, higher insulation values<br />

and advanced technology the Armadilla team has developed<br />

industry leading environmental standards that appeal to<br />

responsible hospitality providers.<br />

We don’t do “eco bling” (token green add-ons). All our<br />

products are conceived and constructed with energy efficiency<br />

and sustainability inherent throughout and the cladding on<br />

the exterior of all our products is not only FSC but has a 50 year<br />

warranty.<br />

With Armadilla, your guests can enjoy the luxury of<br />

our products with a guilt-free conscience, which is<br />

increasingly being demanded by guests who<br />

are willing to pay a premium.<br />

LUXURY HIDEAWAYS<br />

50 WWW.OPENAIRBUSINESS.COM


HOMESTEAD SET IN 42.8 ACRES WITH TWO<br />

HOLIDAY-LET BARN CONVERSIONS<br />

9 4 5 42.8 acres<br />

Detached 3 bedroom farmhouse with established holiday<br />

letting business<br />

Detached 5 bedroom barn conversion (sleeps 12)<br />

Detached open-plan barn with mezzanine level (sleeps 3)<br />

42.8 acres including pasture, meadow, ancient woodland and a<br />

stream<br />

North Wales Borders near Lake Vyrnwy OIRO £1,495,000<br />

Perfect opportunity to extend existing holiday-let business to camping,<br />

glamping or shepherd huts.<br />

With breathtaking 3<strong>60</strong>-degree views, Tanyfoel is a detached, three-bedroom<br />

farmhouse set in 42.8 acres, with an established holiday letting business<br />

recently earning up to £50,000 per annum. The buildings hold an elevated<br />

position within the acreage, offering excellent views of the valley and the<br />

surrounding hills. The 42.8 acres are a wildlife haven, comprising a range of<br />

natural habitats including pasture, meadow, ancient woodland and a private<br />

stream. In addition, the sites elevated position, and the area's minimal light<br />

pollution makes Tanyfoel a 'dark sky' paradise for stargazers.<br />

Contact us for a viewing:<br />

Email: shrewsbury@rogerparry.net<br />

Tel: 01743 343343<br />

www.rogerparry.net<br />

Roger Parry<br />

& Partners<br />

Local, Trusted, & Experienced Property Specialists Since 1981<br />

free design plans<br />

bespoke builds<br />

off-grid solutions<br />

low maintenance<br />

fast return on investment<br />

10th ANNIVERSARY OFFER!<br />

FREE wood-fired hot tub<br />

with every en-suite pod order!<br />

Quote offer code: PODZ10<br />

premium quality amazing value<br />

www.podzrus.com<br />

07767733044


GLAMPSITES<br />

PRODUCT IN FOCUS<br />

Sustainability<br />

Hollow Ash, Herefordshire<br />

Product: Full Access Composter toilet<br />

Supplier: NatSol, 01686 412653, info@natsol.co.uk,<br />

www.natsol.co.uk<br />

Details: Hollow Ash is an eight-acre smallholding overlooking the<br />

valley of the River Monnow in the Welsh Marches. The owners have<br />

recreated wildflower meadows, planted native woodland, and three<br />

acres are set out as traditional orchards. The fruit is harvested to<br />

make juice, cider and perry, and the woodland is coppiced for fuel<br />

and to benefit wildlife. The owners share their little bit of paradise by<br />

letting out two shepherd huts for holidays.<br />

Natsol supplied its Full Access Composter toilet. Installation<br />

required a machine on site and some concrete use but the toilet has<br />

a very low carbon footprint in operation. No vehicle use is necessary<br />

after installation providing that the compost can be used on site e.g.<br />

for tree planting, or around ornamentals or hedges.<br />

The urine from the toilet is sent to a simple underground soakaway.<br />

The only consumables used in managing the toilet are toilet paper,<br />

standard cleaning materials, and a bale or two of wood shavings each<br />

year. Toilets of this sort do not use water and do not add any loading<br />

to mains or private sewage systems, or require emptying by slurry<br />

tankers.<br />

Natsol’s toilets are made from highly durable materials and life<br />

expectancy is at least 50 years.<br />

Customer feedback: Owner Clare Adamson said: “All our holiday<br />

guests are very pleasantly surprised by our NatSol toilet. They<br />

generally have low expectations of compost toilets and some have<br />

previously experienced much more basic facilities. To quote one<br />

guest: “Perfect location, perfect hut, perfect composting loo!”<br />

“Our NatSol compost toilet has been the ideal solution for our<br />

glamping site which has no mains drainage. The toilet has been<br />

installed for eight years and has been entirely problem free; there<br />

is no unpleasant odour, and the maintenance is minimal. We can’t<br />

comment on the after sales service as we have never needed it, but<br />

Andy and the other staff at NatSol are very friendly and helpful.”<br />

52 WWW.OPENAIRBUSINESS.COM


GLAMPSITES<br />

Devon Yurt, Devon<br />

Product: Wood-fired hot tubs and barrel sauna<br />

Supplier: Naked Flame Eco-Tubs, 01484 766233,<br />

info@nakedtubs.com, www.nakedtubs.com<br />

Details: Devon Yurt was founded way back in 2007 and began<br />

with just one yurt. The site celebrates fantastic views towards<br />

Dartmoor national park from a nature friendly farm. Naked<br />

Flame was happy to help and advise owner Julia in supplying<br />

the perfect products to complement Devon Yurt and to<br />

maintain its green ethos.<br />

Julia has expanded with more luxury yurts each with<br />

private fresh water, wood-fired hot tubs. Julia did not<br />

want to use unnecessary chemicals hence teaming up<br />

with Naked Flame who have also helped her keep things<br />

totally off-grid. All tubs include factory fitted Polystone liner<br />

systems enabling lower water volume, fast heat up times<br />

(approximately one hour) and super-fast cleaning and<br />

turnaround times. Fully inclusive packages provide all of the<br />

necessary extras needed as well as 316 marine grade tub<br />

heaters.<br />

Wanting to add further spa type facilities, while celebrating<br />

the marvellous views from the farm, in 2020 Julia added<br />

the 3m Naked Flame Thermowood barrel sauna with ‘sun’<br />

window. A low power 9kW electric heater was chosen so the<br />

sauna can be powered from solar.<br />

All Naked Flame products boast fully sustainable and traceable<br />

Thermowood for the hand-made construction as well as only<br />

using fully recyclable Polystone liner systems for hot tubs. Devon<br />

Yurt continues to evolve year on year and Naked Flame are hugely<br />

proud to work with them and many other fantastic sites across<br />

the UK, keeping things eco while bringing the ‘wow’ factor.<br />

Customer feedback: Owner Julia said: “The off-grid products<br />

from Naked Flame have been a great success at Devon Yurt. From<br />

advice in choosing the perfect products to continued backup and<br />

information, nothing is too much trouble and we would certainly<br />

recommend other sites to get in touch with them for a great<br />

service.”<br />

Off-grid Power all in One<br />

Lifos Advanced Battery<br />

Technology<br />

01952 200198<br />

hello@lifos.co.uk<br />

www.lifos.co.uk<br />

When a generator is just not an option (noise, smell, running<br />

costs etc), Lifos Fort is the answer. This all in one solution<br />

provides 35kWh of safe lithium battery storage, 11kVa output and<br />

3.4kW of solar PV panels all held within this 1.2 x 1.2m box. Easily<br />

transported and set up, a site can be operational in less than 30<br />

minutes.<br />

Each solar panel has its own kick stand but if space is limited a<br />

frame system mounts all the panels into a solar array and this can<br />

be securely fixed to the top of a 20ft container or cabin.<br />

Lifos Fort is a fully renewable energy system but can be<br />

hybridised by coupling to a generator, if for example the solar<br />

input was insufficient to meet your daily power needs – during<br />

the winter months for example. Even when using a generator,<br />

Fort will reduce the time it is operative to ensure diesel<br />

consumption and emissions are kept to a minimum.<br />

WWW.OPENAIRBUSINESS.COM 53


GLAMPSITES<br />

Recycled British Plastic Furniture –<br />

Rent or Buy<br />

DCW Polymers<br />

01392 361300<br />

polymers@dcw.co.uk<br />

www.dcwpolymers.co.uk<br />

With climate change a hot topic, outdoor hospitality businesses need<br />

to think about how they can use sustainable products in their outdoor<br />

spaces. Introducing DCW Polymers’ outdoor furniture range.<br />

Combining stylish design with durability, the range includes picnic<br />

benches, park benches and dining sets handmade by joiners from 100%<br />

recycled British plastics.<br />

An excellent alternative to timber, wave goodbye to corrosion, rot,<br />

and splinters. Products are weatherproof so don’t require painting<br />

or treating. If your business opens seasonally, enquire about DCW<br />

Polymers’ long-term rental options, perfect for those who don’t require<br />

outdoor furniture all year round.<br />

By purchasing from DCW Polymers, you are not only helping<br />

keep plastic waste away from landfill, you will be giving back to the<br />

environment too. For every furniture product sold, DCW Polymers<br />

plants one tree in Devon.<br />

DCW Polymers offers UK wide delivery and all products come fully<br />

assembled with a 25-year guarantee.<br />

The New Pro Series<br />

Powerpack Solution<br />

Portable Power Technology<br />

01474 761051<br />

alicia@portablepowertech.com<br />

www.portablepowertech.com<br />

We at PPT pride ourselves on innovation. Over the years we have<br />

been developing our newest range of powerpacks and are thrilled<br />

to introduce the Pro Series – a fast recharging, all-in-one lithium<br />

powerpack solution in a variety of storage sizes. Solar ready,<br />

straight out of the box with an MPPT charge controller included, it<br />

is compatible with up to 200W of solar at 12V or 400W using a 24V<br />

array.<br />

All our powerpacks are portable and can be brought to mains<br />

for a speedy recharge in as little as two to four hours, making<br />

them the perfect option for suppling user-friendly power in hard<br />

to reach or temporary locations. The Pro Series all include an<br />

inbuilt, industrial grade lithium (LiFePO4) battery, highly stable<br />

pure sinewave output via UK socket and multiple DC outputs for<br />

12V and USB devices.<br />

Powerpacks are a great option to add instant, portable and<br />

versatile power to any off-grid application. Portable Power<br />

Technology are solutions experts in all off-grid power. No matter<br />

the power requirement or wherever you are, you can trust that<br />

we’ll be here to keep you powered.<br />

Off-grid Showers and Toilets<br />

Sheep Shed Creations<br />

01865 <strong>60</strong>0400<br />

hello@sheepshed.co.uk<br />

www.sheepshed.co.uk<br />

Complement your off-grid accommodation or event space with<br />

these stylish and customisable shower and composting toilet<br />

units. Both off-grid units arrive pre-assembled and almost ready<br />

for action. Choose from a range of colours and options and even<br />

add your own branding. Delivery is quick and easy too.<br />

54 WWW.OPENAIRBUSINESS.COM


Let us help you deal with your sewage<br />

INSTALLATION<br />

TREATMENT PLANTS<br />

GROUNDWORKS SALES SEPTIC TANKS<br />

CONTACT US FOR A SOLUTION<br />

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Full system price including Airforce ® 1 Wind Turbine, AirForce Control,<br />

Manual Stop Switch and Anemometer £3,295 inc VAT<br />

Solutions for<br />

Glamping Units<br />

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Expert Advice<br />

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01295 236101 • sales@theseptictankstore.co.uk<br />

www.theseptictankstore.co.uk<br />

Covers arranged<br />

on all types of<br />

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structures, site<br />

facilities, and loss of<br />

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claim.<br />

WWW.OPENAIRBUSINESS.COM 55


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festivals, concerts & sports events<br />

www.lifos.co.uk<br />

T 01952 200198 E hello@lifos.co.uk<br />

56 WWW.OPENAIRBUSINESS.COM


EVENTS<br />

CASE STUDY<br />

AlderFest<br />

At just two years old, AlderFest is young but mighty, offering big name<br />

acts and a family focus over two days in July<br />

Following the rapid<br />

development of Alderford<br />

Lake as an outdoor venue<br />

following Covid, the<br />

Bebbington family turned<br />

their attention to creating<br />

a festival. Initial ideas for<br />

a small food festival soon<br />

escalated and the team<br />

suddenly had a “full-blown<br />

music festival to plan in six<br />

months”. We talk to<br />

Zoe Watson.<br />

Describe your event and how many people<br />

it attracts?<br />

AlderFest is essentially a family music<br />

festival based around the idea of bringing big<br />

names to a small venue. As a family friendly<br />

destination, AlderFest encompasses the heart<br />

of our business and our values by delivering<br />

the ultimate summer weekend designed<br />

to allow families and their friends to create<br />

lasting memories. AlderFest is embedded in<br />

the values of being a fun, friendly, memorable<br />

and safe event.<br />

Around 3,000 people attended our first<br />

year’s one day event, increasing to over 6,000<br />

for 2023’s two day event.<br />

Explain a bit about your venue<br />

AlderFest is held at Alderford Lake in<br />

Whitchurch, Shropshire. The event and the<br />

venue go hand in hand, with Alderford’s staff<br />

leading the AlderFest event team.<br />

At what was once an arable farm, Dearnford<br />

Lake was formed in 1991 as a result of the<br />

Whitchurch bypass being built. Dearnford<br />

was initially used for fishing and weddings<br />

and was founded by owners Jane and Charles<br />

Bebbington. 20 years and a name change later,<br />

Alderford is now a bustling leisure venue run<br />

by Jane and Chas’s son, Rob, and is still very<br />

much a family run business.<br />

What is the event’s history and what made<br />

you decide to run it?<br />

A music festival is something we have always<br />

wanted to do at Alderford. It was a pipe<br />

dream that we have spoken about repeatedly<br />

throughout the years. In 2021, we started to<br />

talk about the idea of a food festival, following<br />

the success of our outdoor markets during the<br />

pandemic. That conversation then developed<br />

to talk about putting music on throughout the<br />

day, initially considering just local bands. Of<br />

course, the conversation started to escalate<br />

until we were throwing around massive names<br />

in music! The excitement got too much, and as<br />

soon as we knew it, we had a full-blown music<br />

festival to plan in six months.<br />

After the first year in 2022, the customer<br />

feedback was exceptional and the social<br />

media engagement and following was<br />

unprecedented compared to any other event<br />

in our calendar. We were extremely motivated<br />

to run it again in 2023, as it was an event<br />

enjoyed so thoroughly by both customers and<br />

staff. 2023 saw the introduction of Friday Night<br />

Dance Anthems, making it a two day event.<br />

AlderFest is run by the Alderford team.<br />

Alderford is open 362 days of the year, so the<br />

event planning and preparation all go on<br />

behind the scenes while being open to the<br />

public for busy summer days. The team has to<br />

WWW.OPENAIRBUSINESS.COM 57


EVENTS<br />

dedicate time in advance in order<br />

to ensure the planning for AlderFest<br />

doesn’t get overtaken by everyone’s<br />

day to day tasks!<br />

How is your relationship with the<br />

local authority and community?<br />

We feel extremely fortunate to have<br />

a fantastic mutual relationship with<br />

Shropshire Council. It has been<br />

incredibly supportive of our new<br />

venture and its feedback on our<br />

events has been outstanding. We<br />

appreciate businesses need to work<br />

with councils rather than against<br />

them and understand public safety<br />

is their ultimate priority. Putting on<br />

large events, as we do, we want to<br />

ensure our community emergency<br />

services do not come under<br />

additional strain due to our events.<br />

We are proud to be able to offer<br />

such big names in a small town,<br />

and are always pleased to hear of<br />

the additional financial benefits our<br />

town experiences from our festival.<br />

We are delighted to invite our<br />

immediate neighbours and have<br />

them enjoy the festival as much as<br />

we do.<br />

When considering entertainment<br />

and activities for our festival, we try<br />

to look inwards and work with local<br />

businesses, charities and voluntary<br />

groups such as Whitchurch Alport<br />

Football Club and Nature’s Safe,<br />

which in turn increases their<br />

exposure.<br />

How have you planned the layout<br />

of the event?<br />

For our first year, we went with<br />

quite a traditional event layout,<br />

with the stage located centrally and<br />

food stalls in easy access of those<br />

customers near the stage. We did<br />

find some initial challenges with the<br />

layout in 2022. For example, we had<br />

a bar situated in the middle of the<br />

field in a tipi, which led to quite a<br />

complicated queuing system and if<br />

the queue became too long it would<br />

interfere with other aspects of the<br />

festival. Furthermore, with the stage<br />

being central, it meant that we lost a<br />

lot of space for customers to watch<br />

the acts due to the shape of the site.<br />

We decided to allow the space we<br />

had dictate the layout in 2023, rather<br />

than leaning into traditional festival<br />

set ups. The stage was located in<br />

58 WWW.OPENAIRBUSINESS.COM


EVENTS<br />

the corner of the field, looking out<br />

onto the site. By moving the stage,<br />

it meant a lot more people could<br />

be in a position to see the show.<br />

Furthermore, the bar became<br />

a long line of bars, allowing the<br />

queueing system to be more easily<br />

managed.<br />

In 2022, we predominately used<br />

tipis to cover the kid’s activities as<br />

well as all of the bars. However, in<br />

2023 we moved towards marquees<br />

for both financial reasons and, most<br />

importantly, for practicality reasons<br />

as the space is a lot more suitable<br />

for the intended purposes.<br />

How did you research and source<br />

your marquees, flooring, bars<br />

etc?<br />

We have worked with Adrian from<br />

Border Bars and Marquees plenty<br />

of times in the past. The company<br />

used to host weddings at Alderford<br />

and have provided us marquees for<br />

different events including our ice<br />

skating and roller skating rinks.<br />

What entertainment do you offer<br />

and how did you choose and<br />

source it?<br />

Entertainment is a huge part of<br />

our festival, as we want customers<br />

to have something to see and do<br />

wherever they look! The discussion<br />

when choosing entertainment<br />

has always been focused around<br />

what would be memorable for<br />

children and something they would<br />

continue to talk about for years to<br />

come. Arguably, this was achieved<br />

for both 2022 and 2023 with Zeus<br />

the 12ft T-Rex! He had such a great<br />

reaction during our first festival<br />

“WE TRY TO<br />

VARY THE<br />

MUSIC TO<br />

SUIT A<br />

VARIETY OF<br />

AGES AND<br />

TASTES,<br />

WITH THE<br />

FOCUS<br />

BEING THE<br />

ENJOYMENT<br />

FACTOR OF<br />

THE WEEK-<br />

END”<br />

with kids screaming with joy (and<br />

horror!) we had to bring him back<br />

for our second year.<br />

With AJ and Curtis Pritchard<br />

hosting the whole event, dance<br />

has always been an integral part<br />

of the festival, with multiple dance<br />

workshops happening throughout<br />

the weekend, both on and off stage.<br />

It’s not everyday you can say you<br />

were taught a dance by a Strictly<br />

Come Dancing professional!<br />

In terms of music, this is where<br />

the most difficult decisions in the<br />

whole process were made. With<br />

the help of Carol from All Star<br />

Promotions, we discussed all sorts<br />

of artists with a whole host of<br />

strong opinions from everyone in<br />

the AlderFest team. We try to vary<br />

the music to suit a variety of ages<br />

and tastes, with the focus being the<br />

enjoyment factor of the weekend.<br />

McFly and Sam Ryder were both<br />

dream artists for us and we were<br />

so happy to have them perform<br />

at AlderFest 2023, with them both<br />

delivering epic performances.<br />

How do you manage admissions<br />

and visitor safety?<br />

Admissions for AlderFest are not<br />

dissimilar to our normal admissions<br />

process. We put an emphasis on<br />

ensuring queues move as quickly<br />

as possible while also making<br />

sure important information is<br />

passed to the customers. We have<br />

four admission desks as well as<br />

three to four queue managers, all<br />

assisting in the smooth running of<br />

the process from signing waivers,<br />

assisting with check-in and handing<br />

out the correct wristbands. We also<br />

have a designated VIP, re-entry and<br />

accessible queue. Our admissions<br />

team play a key part in answering<br />

customer queries regarding the<br />

festival both before and during the<br />

event.<br />

In regard to customer safety,<br />

Alderford treats this with the<br />

utmost importance. An essential<br />

aspect of customer safety is<br />

through our processes prior to the<br />

opening of the gates to the public,<br />

including a full in-depth sweep of<br />

the site and then also bag searches<br />

upon entry to ensure prohibited<br />

items are not brought onto site. We<br />

also liaise prior to the festival with<br />

our security company to ensure the<br />

whole team is fully educated on<br />

safety procedures to ensure we can<br />

act quickly when situations arise.<br />

This includes our on-site first-aid<br />

team and the external medic team.<br />

What impact did the pandemic<br />

have on the development of your<br />

event?<br />

Our event started running in 2022,<br />

so were not directly impacted by<br />

the pandemic. Alderford as a site,<br />

however, saw great acceleration<br />

and business development during<br />

these years due to people being<br />

desperate to get outside and enjoy<br />

themselves in the outdoors, and<br />

of course with many people being<br />

furloughed they had more time<br />

off to spend at local attractions.<br />

Indirectly, the development seen<br />

during these years, gave us the<br />

financial capabilities to be able<br />

to even consider hosting a music<br />

festival.<br />

WWW.OPENAIRBUSINESS.COM 59


EVENTS<br />

How do you publicise the event?<br />

The main form of publicity and<br />

marketing for AlderFest has been<br />

social media marketing. This<br />

covers a whole host of platforms,<br />

including Instagram, TikTok, and<br />

Facebook. The strategic aim for<br />

AlderFest’s social media campaign<br />

has always been to try and create<br />

an element of FOMO (fear of<br />

missing out). Our marketing aims<br />

to make the festival look so fun<br />

and entertaining that people<br />

feel they would be missing out if<br />

they didn’t attend. Furthermore,<br />

on our social media platforms,<br />

our tone is conversational and<br />

attempts to make the reader feel<br />

like one of the team, creating a<br />

sense of community over time.<br />

For 2023, we teamed up<br />

with Mustard Media, who are<br />

digital marketing specialists<br />

for festivals and events. Their<br />

role was to concentrate on paid<br />

advertising on social media and<br />

web browsers. Through creating<br />

campaigns which covered<br />

awareness, targeted engagement<br />

and conversions, they were able<br />

to effectively aid the amount of<br />

tickets sold.<br />

Other marketing techniques<br />

included billboards, both digital<br />

and static. With printed media it<br />

is often difficult to determine the<br />

effectiveness of the campaign,<br />

and therefore most of the<br />

marketing budget was allocated<br />

to digital marketing as we were<br />

able to analyse and refine the<br />

effectiveness of this.<br />

“THE AIM<br />

FOR NEXT<br />

YEAR IS<br />

SIMPLY TO<br />

GET MORE<br />

PEOPLE TO<br />

EXPERIENCE<br />

THIS<br />

INCREDIBLE<br />

FESTIVAL<br />

AND CREATE<br />

A RELIABLE<br />

COMMUNITY<br />

OF FESTIVAL-<br />

GOERS<br />

THAT WILL<br />

CONTINUE<br />

TO SUPPORT<br />

US FOR<br />

YEARS TO<br />

COME”<br />

What additional challenges have<br />

you faced?<br />

As a relatively new festival, it can<br />

be hard to get your voice heard in<br />

an already oversaturated market.<br />

We decided to get the help of<br />

Mustard Media, due to the heavy<br />

task of marketing and delivering<br />

the message of the festival to the<br />

right people. We did not have the<br />

expertise required to do this within<br />

our team and therefore had to<br />

outsource the help of experts in<br />

their field.<br />

How have you financed the event<br />

(sponsorship, grants etc)<br />

We do not receive any form of grant<br />

or sponsorship for this event and<br />

is entirely financed by our own<br />

business and financials. This event<br />

ADDRESS BOOK<br />

MARQUEES<br />

Border Bars and Marquees<br />

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STAGES & AV<br />

Live Events LTD<br />

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SECURITY<br />

H&A Protection Services<br />

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is extremely costly to put on and<br />

we are working on a three year plan<br />

with the final aim to be profitable<br />

after three years.<br />

What are your plans for next year?<br />

With the success of AlderFest<br />

2023, we are so excited to bring<br />

the festival back for another year!<br />

The aim for next year is simply to<br />

get more people to experience<br />

this incredible festival and create a<br />

reliable community of festival-goers<br />

that will continue to support us for<br />

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What advice could you give to<br />

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event industry?<br />

Plan for all weathers! You 100%<br />

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ENTERTAINMENT<br />

All Star Promotions<br />

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INSURANCE<br />

KLF Insurance<br />

www.klf-insurance.com<br />

DETAILS<br />

AlderFest<br />

5-6 July 2024<br />

Alderford<br />

Tilstock Rd<br />

Whitchurch<br />

SY13 3JQ<br />

www.alderfest.com<br />

<strong>60</strong> WWW.OPENAIRBUSINESS.COM


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EVENTS<br />

SCARE<br />

Creating<br />

Attractions<br />

Expand into ‘scare’ with advice from PrimEvil’s creator, Martin Goymour<br />

THERE’S NO denying that scare attractions<br />

are on the up. Originally a US import,<br />

they are an extension of the Halloween<br />

phenomenon which originally gained a<br />

foothold in the UK in the nineties.<br />

Market leaders like Tulleys Shocktoberfest<br />

attract around 80,000 every year, benefitting<br />

from their positioning as the OG, as well as<br />

their location close to London. Theme parks<br />

across the UK like Alton Towers, Chessington<br />

World of Adventures and Thorpe Park who<br />

often take their cue from US-based parks<br />

were all early adopters. There are more and<br />

more smaller events happening every year,<br />

but to do it well and profitably is quite a<br />

challenge.<br />

In East Anglia, PrimEvil is proud to be the<br />

leading attraction of its kind. Based at our<br />

existing site – dinosaur-themed adventure<br />

Park ROARR! by day – it’s now in its 14th year<br />

and has become firmly established as a rite<br />

of passage for thousands across the region.<br />

As a lifelong fan of Hammer horror films<br />

and having experienced some of the US scare<br />

attractions for myself, I first broached the<br />

idea of PrimEvil in 2010.<br />

At the time, we had begun construction<br />

of a 1,800m2 steel-framed building to<br />

house a new indoor play area for ROARR!<br />

Unfortunately, the recession forced us<br />

to pause work, so we were left with the<br />

structural shell sitting empty and available.<br />

An original concept used that space to create<br />

a caged scare maze with strobe lighting,<br />

sound effects and loud music, which became<br />

our first haunt, Insanatorium.<br />

That first event in 2010 was run across five<br />

nights and brought to life by 15 scare actors,<br />

some of which were park employees. We also<br />

had a second haunt called Maze of Mutants,<br />

utilising an existing outdoor maze. A more<br />

family-friendly story-led trail called Dino<br />

Haunts operated during the daytime too.<br />

We attracted around 2,500 guests, which<br />

while not enough to break even, was enough<br />

to convince me that there was an appetite<br />

for the scare attraction, despite any inherent<br />

commercial risks.<br />

The following year, we started to recruit<br />

more external scare actors to support us.<br />

In fact, Ben Francis, who has become an<br />

integral part of the PrimEvil leadership team,<br />

joined us that year as a clown, having visited<br />

the first year with friends. He subsequently<br />

became our park events manager and is now<br />

park manager, overseeing both the daytime<br />

ROARR! operation as well as PrimEvil.<br />

Over the next five years, we continued to<br />

recruit a larger cast of scare actors and add<br />

further haunts, like the Circus of Terror, The<br />

Crypt and Route 666 – Forest of Fear, again<br />

making the most of the infrastructure that we<br />

already had in place.<br />

It took us six years before we financially<br />

broke even, and it was the guest reaction<br />

and increasing numbers that spurred us on.<br />

We were patient, knowing that it takes time<br />

to establish a new attraction and being the<br />

first in the region to offer it. There was also a<br />

significant challenge for us in differentiating<br />

the product in guests’ minds from ROARR!,<br />

which began in 1983 and is a well-established<br />

family favourite.<br />

As soon as we started to see some<br />

commercial success, we continued to<br />

reinvest into the event, to make it bigger<br />

and better. By 2018 we were offering five<br />

different haunts, and in 2019 we constructed<br />

a dedicated building to house two separate<br />

haunts as well as crew rooms, wardrobe<br />

and makeup. In 2020 we increased the F&B<br />

offering by inviting ‘street food’ vendors to<br />

attend, in addition to the park’s own outlets<br />

and purpose-built outdoor bar.<br />

This year we’re aiming to attract 30,000<br />

guests across 17 nights and utilise in excess<br />

of 100 scare actors.<br />

LEADERS IN THE FIELD<br />

Tulleys is the granddaddy of them all in the<br />

UK. Similarly to us, they started out as a<br />

family-focused attraction – in their case a<br />

farm shop with associated activities. They’re<br />

also a family-run business like us, and in<br />

their case it was Stuart Beare, the son of the<br />

original farmer, who saw the potential in<br />

increasing Halloween-themed product back<br />

in the mid-nineties.<br />

That family connection is really important.<br />

Whilst my son Adam became park director<br />

of ROARR! in 2018, PrimEvil is still very<br />

much my baby. As well as being one of the<br />

core leadership team of three – alongside<br />

Ben Francis and Helen McLaren – I am very<br />

much present every night that we’re live, in<br />

character as my alter ego Skullmore.<br />

The big theme parks are already more in<br />

tune with the US in terms of daytime product<br />

WWW.OPENAIRBUSINESS.COM 63


EVENTS<br />

so it’s a logical step for them to also expand<br />

into scare, but I don’t think the UK will ever<br />

quite match the US simply due to numbers.<br />

The major parks in the States like Universal<br />

draw hundreds of thousands of visitors as<br />

their domestic market is so much bigger. To<br />

put on a really good scare event is incredibly<br />

expensive and that’s just not feasible without<br />

the numbers.<br />

PLANNING AN ATTRACTION<br />

When thinking about the kinds of scare<br />

to create, there are a number of factors to<br />

consider. Infrastructure is an important<br />

one – will it be in a dedicated space, or is it<br />

going to be sharing that space with a daytime<br />

product? The latter clearly brings with it<br />

another level of complexity to avoid one use<br />

impacting on the other.<br />

In terms of age bracket, we’ve firmly<br />

set ours at a minimum of 12 years old,<br />

and anyone aged between 12-17 must be<br />

accompanied by an adult aged 18+. That<br />

means that we can create scares appropriate<br />

to a slightly older audience, and that those<br />

older guests can enjoy their evening with<br />

a bit more freedom. The largest tranche of<br />

visitors are in the 18-30 age group, though we<br />

do also have significant numbers either side<br />

of that.<br />

Every haunt has flexibility built into it,<br />

both physically and in terms of how the scare<br />

actors interact. The actors are trained in how<br />

to recognise an individual's limits, and only<br />

push them to the extent that it’s still fun. All<br />

of the haunts have planned safe routes and<br />

exits for anyone that needs to leave, and<br />

we also have a scare-free ‘safe room’ that<br />

anyone can retreat to whenever they like for<br />

some downtime.<br />

HOW TO CATER FOR A WIDER AUDIENCE<br />

Our daytime product at ROARR! is entirely<br />

separate from PrimEvil, with the park closing<br />

for two hours in between openings.<br />

We work really hard to ensure that those<br />

visiting during the day for Dippy’s Halloween<br />

are unaware of the evening activity, for<br />

example by using separate structures for<br />

haunts which are then simply put to bed<br />

behind closed gates during the daytime.<br />

What we have done to up the ante at<br />

PrimEvil in terms of broadening the appeal is<br />

bring in more of a festival vibe – street food, a<br />

bar serving themed cocktails and mocktails,<br />

circus type performers and live music.<br />

WHAT MAKES A GOOD ATTRACTION GREAT?<br />

For me, it’s all about the quality of the scare<br />

actors – they are who bring the event to life.<br />

Of course the design and build, sound and<br />

lighting effects need to be top-notch but<br />

the interaction with actors is what all of our<br />

guests really remember.<br />

We also work hard to ensure that the<br />

“WHAT WE HAVE DONE TO UP THE ANTE AT PRIMEVIL IN<br />

TERMS OF BROADENING THE APPEAL IS BRING IN MORE<br />

OF A FESTIVAL VIBE...”<br />

timings work effectively – for us, we know<br />

that ideally a maximum of eight people<br />

per group going through a haunt at regular<br />

intervals is what works. That gives each<br />

group enough time to enjoy an intimate<br />

experience, while still keeping the queues<br />

moving.<br />

WHAT ESSENTIALS DO YOU NEED?<br />

Top of the essentials list is a great cast. We<br />

begin our auditions process in late summer,<br />

and welcome applications from ages 16<br />

upwards. Auditions include live scenarios<br />

and what we’re looking for are people that<br />

can really assume an alter ego, have fun and<br />

have the emotional intelligence to know<br />

when to push and when to stop.<br />

Space is a key consideration as it’s not<br />

just the footprint of a haunt that counts, it’s<br />

also the space for people to queue, and for<br />

scare actors to interact in areas that enhance<br />

the experience and help build the tension.<br />

That space also needs infrastructure in place<br />

to support the various services that are<br />

essential to creating the overall atmosphere,<br />

like lighting and sound.<br />

Audio visual effects, staging, smells and<br />

props are all really important too. We’re<br />

fortunate to have a number of in-house<br />

tradespeople including electricians,<br />

carpenters and plumbers to help us build<br />

sets, and our PrimEvil wardrobe now<br />

includes over 300 costumes that we can<br />

draw from.<br />

You’ll also need to ensure that you have<br />

adequate insurance cover – our general<br />

policy for ROARR! also extends to PrimEvil<br />

as an ‘event’ that we put on as it’s key for<br />

insurance providers to be made aware of all<br />

of the activities going on.<br />

SHOULD YOU DO THINGS IN HOUSE OR<br />

OUTSOURCE?<br />

I think that there will always be a need to<br />

draw on some external resources. While we<br />

did manage to put on the very first PrimEvil<br />

entirely in-house, it soon became apparent<br />

that if we were to build it successfully, we<br />

would need additional staff as we couldn’t<br />

expect our daytime workforce to also<br />

operate multiple evenings too.<br />

As the scope of the event has grown, we’ve<br />

also looked outside for specialist performers<br />

including those with circus skills, and live<br />

bands as well as external service providers<br />

including the security team.<br />

That said, the knowledge and expertise<br />

that forms the ideas for each year’s PrimEvil<br />

is all internal, from those that have the best<br />

understanding of capabilities and experience<br />

from previous years.<br />

Our health and safety manager works<br />

across both ROARR! and PrimEvil to ensure<br />

compliance with the highest possible<br />

safety standards for our guests and staff.<br />

PrimEvil brings with it additional regulatory<br />

requirements, notably with regard to fire<br />

safety due to the nature of the effects inside<br />

haunts.<br />

WHERE SHOULD YOU LOOK FOR HELP?<br />

One of the most useful resources for anyone<br />

considering setting up a scare attraction<br />

is the Halloween & Scare Attractions<br />

Association, established in 2022. PrimEvil<br />

was one of the founding members, alongside<br />

Tulleys Shocktoberfest and a number of<br />

other established venues.<br />

The organisation exists to share<br />

information and experiences, promote best<br />

practice specific to scare attractions, notably<br />

64 WWW.OPENAIRBUSINESS.COM


EVENTS<br />

in terms of health and safety, and to create<br />

a framework for compliance for any new<br />

or developing attractions in the UK scare<br />

industry.<br />

I’ve also found it very beneficial to see<br />

the US industry first hand, and I try to visit<br />

TransWorld’s Halloween and Attractions<br />

Show in St Louis every other year as a<br />

minimum. It’s a fantastic opportunity to<br />

gain inspiration from new products and new<br />

scares as well as learn from peers with their<br />

excellent seminar programme.<br />

HOW TO PLAN YOUR BUDGET<br />

Our budget is based on a range of factors<br />

including admissions in the previous year<br />

and what we forecast to achieve in the<br />

coming year, the number of nights that the<br />

event will be live, staffing costs including<br />

actors as well as operational staff as well<br />

as the costs associated with the design and<br />

build of new haunts or renovations and<br />

improvements to existing ones.<br />

As with any new attraction, I’d advise<br />

those looking to set up a scare attraction<br />

for the first time to ensure that they<br />

have a generous budget that also covers<br />

contingencies. And in the mid-term, you also<br />

need to include for development – many<br />

guests are returners that expect something<br />

new each year. Even if the broad theming of<br />

a haunt stays the same, we always tweak it<br />

in some way to differentiate it from previous<br />

years.<br />

WHAT CAN YOU ACHIEVE FOR DIFFERENT<br />

LEVELS OF BUDGET?<br />

There are certainly ways to put on a scare<br />

event on a smaller budget, although guest<br />

expectations combined with regulatory<br />

requirements do make it quite a challenge.<br />

I’d say that the key is to define your target<br />

audience and create something for them,<br />

without trying to be all things to all people.<br />

Our mission with both PrimEvil and<br />

ROARR! is to provide the highest level of<br />

three deliverables: guest experience, guest<br />

safety and crew welfare. Those are the nonnegotiables<br />

for us, so if we don’t have the<br />

budget to put on an event and meet those,<br />

we won’t do it.<br />

We’re fortunate in that we already have<br />

infrastructure in place – from the outset one<br />

of the characteristics of PrimEvil has been<br />

that it’s a result of making good use of what<br />

we have, hence why the very first event<br />

took place in a building wholly intended for<br />

ROARR! That’s something that we continue<br />

to do as the event grows, looking at all of the<br />

ways in which we can make best use of what<br />

we have to adapt it to a different market.<br />

WHAT COULD YOU EXPECT TO YIELD?<br />

We offer tickets at a range of pricing, with<br />

the standard at £35pp. Around that, we run<br />

special offers including NHS, group and<br />

student discounts which take the price down<br />

to £25pp.<br />

In more recent years, we’ve also offered<br />

premium tickets including fast track at<br />

£45pp (which gives swifter access to all<br />

haunts and access to the Predator High<br />

Ropes course), and VIP at £55 (fast track<br />

access, High Ropes and drink included).<br />

It’s certainly a valuable boost for the<br />

business at what is otherwise shoulder<br />

season and is a great way for us to deliver<br />

another excellent experience in between the<br />

summer holidays and Christmas, keeping<br />

the park relevant – and busy – all year round.<br />

ABOUT THE AUTHOR<br />

Martin Goymour is the<br />

managing director of<br />

ROARR! and creator of<br />

PrimEvil. www.primevil-scare.<br />

com / www.roarr.co.uk<br />

C RE®<br />

EVENT-STRUCTURES<br />

UNIQUE OUTDOOR<br />

MULTI-LEVEL STRUCTURES<br />

CALL NOW FOR A FREE QUOTE<br />

T: 0845 299 6499 - E: sales@core-eventstructures.com<br />

www.core-eventstructures.com<br />

ADVERT-EVENT-STRUCTURES.indd 1 27/01/2022 12:07:22<br />

WWW.OPENAIRBUSINESS.COM 65


EVENTS<br />

Challenging<br />

Assumptions<br />

AGF report challenges festival carbon impact assumptions<br />

SUSTAINABILITY NOT for profit A Greener<br />

Future (formerly A Greener Festival) has<br />

release new insight into festival carbon<br />

footprints.<br />

Key findings revealed audience travel<br />

contributed on average to 41% of the<br />

carbon footprint when a more complete<br />

account of ‘Scope 3’ emissions (see table)<br />

is included. When including wider travel<br />

such as production, traders and artists,<br />

travel and transport represents closer to<br />

58%, with food and drink responsible for an<br />

average 34% of a festival’s carbon footprint.<br />

Audience travel is commonly stated as<br />

80% or more of a festival’s carbon footprint,<br />

however most studies omit impacts of food<br />

and drink, materials purchased or trader<br />

“FOCUS FOR EVENT<br />

SUSTAINABILITY IS OFTEN<br />

ON WASTE, CUPS, AND<br />

AUDIENCE TRAVEL. WHILST<br />

CLEARLY IMPORTANT, THIS<br />

IS A NARROW VIEW MISSING<br />

BROADER IMPACTS”<br />

travel. In some cases, production and artist<br />

travel are also missing from the picture.<br />

The AGF Festival Carbon Footprint report<br />

reveals that when accounting for more<br />

complete emissions sources the breakdown<br />

is more nuanced, with many emissions<br />

generated as a result of production and<br />

planning decisions, rather than through<br />

audience travel choices alone.<br />

AGF CEO Claire O’Neill said: “We love<br />

festivals, their contribution to culture and<br />

their potential to show alternative ways of<br />

living. It’s important to have a fuller picture<br />

to understand their carbon footprints.<br />

Focus for event sustainability is often on<br />

waste, cups, and audience travel. Whilst<br />

clearly important, this is a narrow view<br />

missing broader impacts. This can delay<br />

important decisions at the planning and<br />

design stage, such as moving away from<br />

animal and other high impact food and<br />

drinks.”<br />

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EVENTS<br />

KEY FINDINGS<br />

› Audience travel represents the largest source of emissions, contributing to 41% of the<br />

average festival footprint<br />

› Wider travel including artists, production and traders represents on average 58% of emissions<br />

› Average emissions per person per day at a festival were found to be 11kg CO2e<br />

› Food and drink represents over one third (34%) of average festival emissions. This is<br />

significantly reduced at events that have adopted plant-based policies<br />

› Waste disposal, water use and sewage treatment account for only 4% of average footprint.<br />

However, these create other impacts on biodiversity, local ecosystems and resource<br />

consumption, which carbon analysis alone can overlook.<br />

› Energy use represented nearly 1.5% of average footprint, due to high adoption of biodiesel<br />

HVO and electrification by events analysed. Average energy emissions more than triple when<br />

conventional diesel is used<br />

› The analysis is based on festivals and events already taking significant sustainable actions and<br />

therefore may be representative of best practice events.<br />

GETTY IMAGES<br />

BROAD AVERAGES<br />

Authors note that broad carbon footprint<br />

averages, whilst popular, should be treated<br />

with caution as disparity between the<br />

variety of festivals is significant. For instance,<br />

audience travel emissions ranged from around<br />

20% to 75% of a festival’s footprint, depending<br />

on scale, location and nature of the event.<br />

Accuracy and the ability to identify further<br />

improvements will become easier as more<br />

events collect this type of information.<br />

The report highlights that carbon footprints<br />

do not provide insight into other impacts<br />

such as light or noise pollution, direct habitat<br />

disturbance or pollution on site, which require<br />

biodiversity and environmental impact<br />

assessments. It also shows potential for time<br />

spent at a festival to create fewer emissions<br />

than time spent at home, with a comparison<br />

of emissions per person at festivals against<br />

average national emissions per resident – an<br />

area for further research.<br />

For the next phase of this study AGF invites<br />

interested industry groups, festivals and<br />

sustainability organisations to collaborate with<br />

shared information, for a clearer picture for<br />

the festival and events sector as a whole.<br />

The full report can be downloaded<br />

from www.agreenerfuture.com/<br />

carbonimpactsassessment<br />

NOTES<br />

The AGF Festival Carbon Footprint study is based on data from 17 festivals around<br />

Europe and the UK, including 15 with detailed carbon analysis from AGF, or verified<br />

through the AGF Assessment Framework and Certification, plus two publicly<br />

available festival carbon footprint reports. Festivals were only included if they had<br />

robust emissions data for Scope 1 and Scope 2 (direct) and a minimum of six out of<br />

eleven Scope 3 (indirect) emissions sources, including audience travel and food (see<br />

table).<br />

AGF follows the Greenhouse Gas Protocol Accounting and Reporting Standard<br />

and ISO 14064:1 for quantifying and reporting emissions. The emissions sources<br />

considered are detailed in the table.<br />

Scope Scope 1 Scope 2 Scope 3<br />

Activity › Static Fuel Use › Electricity Use › Audience Travel<br />

Name (generators, special › Artist Travel and Accomodation<br />

effect gas,...)<br />

› Production and Third Party Travel<br />

› Staff and Crew Travel<br />

› Owned or Leased › Food and Drink<br />

Mobile Fuel Use and<br />

› Purchased Materials and Supplies<br />

Vehicles<br />

inc. Serveware<br />

› Waste<br />

› Water Use and Wastewater<br />

ABOUT AGF<br />

AGF is a not-for-profit company<br />

committed to helping events, festivals<br />

and venues around the world adopt<br />

environmentally efficient practices. AGF<br />

provide certification, education and<br />

training, consultancy, resources and<br />

green riders, facilitating the exchange<br />

of good ideas. It shares information<br />

about how environmentally efficient<br />

methods are currently being employed<br />

at events and how the impact on the<br />

environment can be limited at future<br />

events. It also offers independent<br />

assessment and verification of events’<br />

sustainability claims through the AGF<br />

Awards for festivals, venues, tours and<br />

events. www.agreenerfuture.com<br />

WWW.OPENAIRBUSINESS.COM 67


WOW - FACTOR<br />

Let us transform your garden to create memories<br />

PROFESSIONAL & RELIABLE<br />

www.tentickle-stretchtents.co.uk<br />

0121 740 1385 or 07826 843 099<br />

Stretch Tents, furniture, lighting, heating, flooring - short and long term hire - purchase<br />

@TentickleUK<br />

@Tentickle_UK<br />

TentickleUK<br />

68 WWW.OPENAIRBUSINESS.COM


EVENTS<br />

MEET THE SUPPLIER<br />

Get to Know…<br />

Time to make some professional friendships – get to know the people behind the products!<br />

Ella Gardiner<br />

Rob Sage<br />

Owner, Top Cat Big<br />

Tops Tents & Marquees<br />

01654 700030,<br />

info@topcatbigtops.co.uk,<br />

www.topcatbigtops.co.uk<br />

What does your company do?<br />

We hire out colourful marquees<br />

for festivals and events, as well as<br />

manufacture to buy or hire.<br />

What makes your company’s services<br />

special?<br />

We have a great crew who love what<br />

they do.<br />

Describe yourself in 10 words<br />

Chilled, unless you don’t pay me!<br />

How would your co-workers describe<br />

you?<br />

Sound, great to work for, doesn’t get<br />

stressed, good to have a boss that<br />

works as hard as employees.<br />

Craziest thing you have done<br />

Swam with bill sharks.<br />

We’re in a bar – what do you order?<br />

Tequila or lager… probably both!<br />

Favourite animal and why?<br />

Dog, because they are reliable.<br />

Favourite film<br />

Fifth Element. It’s a good ‘Save the<br />

Day’ Movie.<br />

Sales and marketing<br />

co-ordinator, The Stage Bus<br />

07925 385309,<br />

info@thestagebus.com,<br />

www.thestagebus.com<br />

What does your company do?<br />

We design, build and supply<br />

innovative solar-powered mobile<br />

stages.<br />

What makes your company’s services<br />

special?<br />

We’re the first and foremost supplier<br />

of solar-powered stages in the UK! We<br />

were doing sustainable before it was<br />

fashionable.<br />

Describe yourself in 10 words<br />

Tired x 10.<br />

How would your co-workers describe<br />

you?<br />

Conscientious, helpful, efficient,<br />

creative, fairly funny, enjoys a good<br />

moan.<br />

Craziest thing you have done or<br />

something nobody would know<br />

about you?<br />

I once hung out with the Red Hot Chili<br />

Peppers in New York in 1996.<br />

We’re in a bar - what do you order?<br />

A large glass of Malbec<br />

Favourite animal and why?<br />

My labradoodle puppy Lulu. She’s<br />

hilarious.<br />

Favourite thing on TV<br />

Binging Succession and loving it. The<br />

writing is excellent, very witty and<br />

gives you a real insight into how our<br />

media is controlled and manipulated.<br />

Clem (Steve<br />

Clements)<br />

Manging director, We are CORE UK<br />

0845 299 6499,<br />

sales@core-barandeventhire.com,<br />

www.core-barandeventhire.com<br />

In 10 words – what does your<br />

company do?<br />

Outdoor multi-level structures, bar<br />

rental services and much more.<br />

What makes your company's<br />

services special?<br />

We have a range of related services that<br />

solve a number of client needs from<br />

outdoor structures to bar rental services<br />

to signage and display graphics.<br />

Describe yourself in 10 words<br />

Humble, honest, hard-working and<br />

good-humoured.<br />

How would your co-workers<br />

describe you?<br />

I dread to think! Hopefully ‘a nice guy to<br />

work for’.<br />

Craziest thing you have done?<br />

Starting a business was pretty crazy but<br />

hey, you only live once right?<br />

We’re in a bar – what do you order?<br />

I have a taste for cocktails so on a warm<br />

day it has to be a mojito.<br />

Favourite animal and why?<br />

My cat Frank. He thinks he’s a dog and<br />

he loves me to bits.<br />

Favourite film?<br />

Memento or Deadpool are two films I<br />

could watch a thousand times. Classics.<br />

WWW.OPENAIRBUSINESS.COM 69


EVENTS<br />

PRODUCT IN FOCUS<br />

Structures<br />

The Old Cow Shed, Leicestershire<br />

Product: Large stretch tent<br />

Supplier: Tentickle Stretch Tents, 07826 843099,<br />

venues@tentickle-stretchtents.co.uk,<br />

www.tentickle-stretchtents.co.uk<br />

Details: The Old Cow Shed is a fully converted farm property<br />

that has been in the same family since the 19<strong>60</strong>s. Helen and<br />

Simon worked on the conversion and opened as a wedding<br />

venue about four years ago.<br />

There is space in the shed for 66 guests and the covered<br />

courtyard can hold up to 120. There is also a four bedroom<br />

barn, which is perfect for family and friends, unisex and<br />

disabled toilets next to the shed, and plenty of festoon indoor<br />

and outdoor lighting.<br />

Tentickle Stretch Tents was approached by Helen and<br />

Simon during Covid times. The plan was to cover the spacious<br />

court yard so it could be enjoyed year round. After a few site<br />

visits and a measure up, a bespoke size stretch tent canvas<br />

was ordered. Spring 2021 saw the installation of the sand<br />

colour 266m2 tent canvas. A full day’s work later and the<br />

courtyard was covered. Special wall fixings were put in place<br />

in order to avoid the disruption of guy ropes or tent poles.<br />

Customer feedback: Helen and Simon Dormer, owners, said:<br />

“We are very happy with the process and installation of the<br />

Tentickle Stretch Tent. Jorg and the whole team were really<br />

helpful and are still supporting us with regular checkups. We<br />

recently purchased a second smaller stretch tent to cover our<br />

outdoor bar.”<br />

Champagne Bar for Hire or Sale<br />

Outerspace Group<br />

01978 532930<br />

hello@outerspacegroup.com<br />

www.outerspacelife.co.uk / www.outerspacegroup.com<br />

Outerspace, in partnership with Bolesworth Castle, orchestrated<br />

an exquisite VIP Champagne bar for the Bolesworth International<br />

equestrian competition in June. Attendees had the chance<br />

to indulge in a slice of opulence while taking delight in both<br />

equestrian performances and live music festivities after sundown.<br />

Post-Bolesworth event, the Champagne bar relocated to<br />

Hampton Court for the esteemed RHS Flower Show where it won<br />

five golden stars. The judges clearly recognised and respected the<br />

comprehensive attention to detail, ingenuity and zeal that was<br />

invested into every facet of the building, which ultimately won the<br />

‘Best Stand’ award.<br />

The structure is accessible to Outerspace trade customers<br />

wishing to exhibit at events. The bar can also be rented for<br />

hospitality use. Manufacturers and trade installers can make<br />

contact via www.outerspacegroup.com<br />

70 WWW.OPENAIRBUSINESS.COM


EVENTS<br />

Yip Cider, Canada<br />

Product: Two bamboo domes<br />

comprising a 15m dome joined to<br />

a 10m dome<br />

Supplier: Atlas Domes, 07446<br />

241486, info@atlasdomes.co.uk,<br />

www.atlasdomes.co.uk<br />

Details: Yip Cider is a great third<br />

generation family run cidery,<br />

located in New Brunswick,<br />

Canada. It was looking to expand<br />

its cidery venue services to host<br />

weddings and events within a<br />

separate unique venue alongside<br />

a spectacular new tap room.<br />

Yip was looking for a venue<br />

that would capture the beautiful<br />

views of the St Lawrence river and<br />

would allow it to host all manner<br />

of events. Atlas Domes designed a<br />

dome with large window sections<br />

facing towards the river and made<br />

sure that plenty of mesh panels<br />

allowed a breeze to pass through<br />

the dome on a hot day while<br />

keeping insects out.<br />

Customer feedback: Yip’s co-owner Hugh Mackay said:<br />

“Three years ago we hired Cameron from Atlas Domes to<br />

build us a double dome to complement our new modern<br />

cidery. We decided to do significant landscaping with<br />

the domes as the centrepiece to serve as a stunning and<br />

original event space. Originally we thought maybe a<br />

marquee tent, but after seeing Atlas Domes online and<br />

speaking to Cameron I couldn’t imagine anything else.<br />

“Cameron was excellent to deal with, very<br />

accommodating and professional. He came to Canada<br />

personally to show us how to erect the domes two years in a<br />

row! We couldn’t be happier with this stunning and unique<br />

bamboo structure. People are mesmerised by the space<br />

when they walk inside and look around and we are booked<br />

solid this upcoming season for weddings.”<br />

Introducing The Stage Box<br />

The Stage Bus<br />

0121 585 9264<br />

info@thestagebus.com<br />

www.thestagebus.com<br />

The Stage Box is the newest concept of mobile stage<br />

from the team at The Stage Bus. Incorporating all of the<br />

flagship Stage Bus features such as integrated lighting and<br />

sound systems, solar power and fast-deploy technology,<br />

The Stage Bus also features a built-in rear wall screen,<br />

clever hydraulic legs that are height adjustable to your<br />

requirements, and remote on-board technology that<br />

means that we can troubleshoot issues remotely.<br />

The Stage Box is designed with long-term lease-hires in<br />

mind and can be locked securely overnight without the<br />

need for security personnel. Our team of technicians can<br />

provide masterclass tutorials for clients wishing to hire a<br />

Stage Box for longer periods so that they are able to fully<br />

operate the stage and its equipment, most of which is<br />

operable by the touch of a button.<br />

WWW.OPENAIRBUSINESS.COM 71


EVENTS<br />

MESR-Technic<br />

CORE Bar and Event Hire<br />

0845 299 6499<br />

sales@core-barandeventhire.com<br />

www.core-barandeventhire.com<br />

The MESR-Technic structure from CORE Bar and Event Hire takes<br />

advantage of the extensive benefits of carbon fibre and carbon fibre<br />

composite materials. Create structures for almost any outdoor or<br />

even indoor event, with multiple levels and numerous shapes and<br />

configurations.<br />

Infinite flexibility means endless possibilities. These structures<br />

are modular and adaptable, light enough to be transported and<br />

assembled by a small team, yet strong enough to provide a festival<br />

stand or community space for those events that need it most. Fully<br />

assembled within a few hours, MESR-Technic provides quick and<br />

safe solutions with a zero waste philosophy.<br />

Marquees and Colourful Big Tops<br />

Meerkat Marquees<br />

07966 402696<br />

info@meerkatmarquees.co.uk<br />

www.meerkatmarquees.com<br />

Offering traditional marquee and colourful<br />

big top hire, Meerkat Marquees’ versatile<br />

range caters for any event need. With 30 years’<br />

experience, the company is well respected and<br />

enthusiastic about making large scale events<br />

and private parties happen without a hitch.<br />

Check out The Big Red, a real circus tent with<br />

standing capacity of 1,<strong>60</strong>0 or around 500 seated<br />

at round tables. It has 13 foot side walls and a<br />

four king pole truss with 20 foot cupola.<br />

Sleek Curves for any Event<br />

Alternative Stretch Tents<br />

01920 830256<br />

info@alternative-stretch.co.uk<br />

www.alternative-stretch-tents.co.uk<br />

Alternative Stretch Tents provides sleek curves to any event<br />

and venue across the UK. Whether it’s a 6x10m patio tent<br />

or a 15x64m festival tent, Alternative Stretch Tents can<br />

usually find a solution within their 7000+ sqm of premium<br />

hire stock. Contact them today for a chat about your next<br />

project.<br />

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EVENTS<br />

Event Spaces for Unforgettable<br />

Experiences<br />

Dyester<br />

+1 305 4905 911<br />

bsendach@dyester.com<br />

www.dyester.com<br />

Dyester.com offers a wide range of event spaces for<br />

various occasions, such as corporate events, weddings<br />

and social gatherings. From outdoor domes and yurts<br />

to modular bathrooms and kitchens, its event spaces<br />

are designed to create an unforgettable experience for<br />

attendees.<br />

According to Barry Sendach, the founder of Dyester.<br />

com, “Our mission is to provide unique and innovative<br />

event spaces that cater to our clients’ specific needs. We<br />

believe in delivering exceptional ideas and doing the right<br />

thing for our clients to ensure they have a seamless and<br />

memorable experience.”<br />

Dyester.com’s event spaces are customisable and can<br />

be tailored to fit a customer’s vision and preferences. They<br />

offer sustainable, low-cost and environmentally friendly<br />

options such as Tentspaces, which are ideal for outdoor<br />

enthusiasts and adventurers. Moduspaces, on the other<br />

hand, offer factory-built bathroom and kitchen pods that<br />

are perfect for corporate events and social gatherings.<br />

In conclusion, Dyester.com's diverse range of event<br />

spaces, guided by their commitment to exceptional<br />

service, is a testament to their dedication to providing<br />

their clients with unique and unforgettable experiences.<br />

Timber Frame Geo Dome Spaces<br />

The Dome Company<br />

07876 673354<br />

info@thedomecompany.co.uk<br />

www.thedomecompany.co.uk<br />

We design, manufacture, hire and sell the highest quality timber<br />

framed geodesic dome structures throughout the UK and beyond.<br />

Ideal for hospitality, theatre, music and so much more, from<br />

small intimate events, brand activations, weddings, films and<br />

live broadcasts, to large festivals and sporting events, we can<br />

manufacture bespoke covers to incorporate your branding and have<br />

clear and blackout cover options.<br />

Over the past 40 years, and spanning two generations, we have<br />

developed our own distinctive style of beautiful and functional<br />

geodesic domes and structures with an exclusive feel.<br />

If you have production or installation in mind, the load bearing<br />

capacity and many rigging points will save you the need for internal<br />

ground support and additional costs in most cases. Our robust<br />

structures are capable of withstanding long term or permanent<br />

installation. We have a wide range of stock ranging in size from 7m<br />

to 25m diameters.<br />

Master Craftsmen and Marquee Hire<br />

Top Cat Big Tops<br />

01654 700030<br />

info@topcatbigtops.co.uk<br />

www.topcatbigtops.co.uk<br />

Top Cat Big Tops has been going for a few years,<br />

directed by Rob Sage (formally of Roustabout). We<br />

are both a colourful marquee hire company as well<br />

as master craftsmen, manufacturing marquees with<br />

expertise and love in our workshop. One of our private<br />

commissions was featured on a Channel Four show<br />

where the proprietor rigged it himself in his Chateau<br />

grounds, next to his Orangery! We concentrate on<br />

manufacturing over the winter months with our core<br />

local crew, expanding the crew during the hiring<br />

festival months. Our clients vary widely, from the wellknown<br />

festivals, smaller niche ones, corporate dos as<br />

well as funky weddings and private parties.<br />

Flexlight Lodge <strong>60</strong>02<br />

from Serge Ferrari<br />

Kayospruce<br />

01489 581696<br />

info@kayospruce.co.uk<br />

www.kayospruce.com<br />

Introducing the innovative Flexlight Lodge <strong>60</strong>02 from Serge Ferrari,<br />

now available at Kayospruce. This high-performance fabric has been<br />

designed specifically for use in marquees and structures, offering<br />

unparalleled durability and versatility. Its unique construction ensures<br />

maximum strength, while remaining lightweight and easy to handle.<br />

The Flexlight Lodge <strong>60</strong>02 also boasts impressive weather resistance,<br />

making it ideal for use in all climates and conditions. The fabric is fire<br />

retardant, ensuring the safety of all occupants, and its superior UV<br />

resistance means it won't degrade or discolour over time.<br />

At Kayospruce, we are committed to providing our customers<br />

with the highest quality products, and the Flexlight Lodge <strong>60</strong>02 is<br />

no exception. Its superior performance and ease of use make it the<br />

perfect choice for any marquee or structure project.<br />

WWW.OPENAIRBUSINESS.COM 73


74 WWW.OPENAIRBUSINESS.COM


EVENTS<br />

PRODUCT IN FOCUS<br />

Visitor Management<br />

Two Way Radios<br />

with Royal Warrant<br />

DCRS<br />

0800 043 2688<br />

sales@dcrs.co.uk<br />

www.dcrs.co.uk<br />

One Stop Crowd Management Shop<br />

Newman Event Services<br />

01295 722844<br />

enquiries@newmanevents.co.uk<br />

www.newmanevents.co.uk<br />

With a highly experienced senior management team<br />

possessing over <strong>60</strong> years of combined expertise in event<br />

security, safety, stewarding and crowd management services,<br />

Newman Event Solutions has served some of the biggest<br />

events in the UK.<br />

From a single member of staff to fully written and executed<br />

crowd, security, stewarding and traffic management plans,<br />

the team provides a bespoke one-stop-shop and has been<br />

shortlisted in the Best Crowd Management/Security category<br />

at the Festival Supplier Awards.<br />

Established in<br />

1987, DCRS has<br />

become one of<br />

the UK's market<br />

leaders in the hire,<br />

sales and service<br />

of two-way radio<br />

communication products and body cams to the<br />

events industry.<br />

With technical excellence and accreditations<br />

for quality assurance, health and safety and<br />

product support, DCRS offers exceptional client<br />

service by combining technical and operational<br />

expertise, resources and commitment<br />

throughout product and system lifetimes. In<br />

recognition of this, they have been awarded the<br />

Queen’s Royal Warrant.<br />

Event Operations and<br />

Staffing Services<br />

Festivall Services<br />

01144 055044<br />

hello@festivall.services<br />

www.festivall.services<br />

Established in November<br />

2021, off the back of the<br />

success of Kent Event<br />

Services (KES) and Yorkshire<br />

Event Services (YES),<br />

Festivall Services supply<br />

experienced, high quality<br />

management and staffing<br />

services to festivals and<br />

festive events nationwide.<br />

Our management<br />

team comes with years of<br />

practical experience from<br />

working at some of the UK’s<br />

largest events and our evergrowing<br />

team of staff are<br />

conveniently based around<br />

the country, meaning that<br />

we are able to supply one to<br />

100+ staff anywhere at any<br />

given time<br />

Our staff can be supplied<br />

to meet a wide variety of<br />

event needs including box<br />

office and accreditation<br />

staff, customer service<br />

stewards, bar staff, local<br />

crew, merchandise staff and<br />

event runners.<br />

WWW.OPENAIRBUSINESS.COM 75


Spot light<br />

A roundup of products for the outdoor hospitality industry<br />

A DESIGN CLASSIC<br />

Armadilla<br />

0131 440 4000<br />

sales@armadilla.co.uk<br />

www.armadilla.co.uk<br />

Armadilla designs, builds and<br />

delivers luxury experiential<br />

accommodation that will<br />

transform your offering and wow<br />

your guests.<br />

A family business, based in<br />

Scotland, we are passionate<br />

about creating stand-out luxury<br />

accommodation for the hospitality<br />

sector that makes an impact for<br />

our clients and fuses together<br />

sustainable, technology-driven<br />

design and industry leading ROI.<br />

As well as being eco-friendly our<br />

products The Pod and The Wave,<br />

are easy to install and maintain,<br />

and are also packed full of smart<br />

technology. Their shape has been<br />

hailed as a design classic that fits<br />

perfectly within both a traditional<br />

and contemporary environment.<br />

MORE THAN PODS – WE BUILD<br />

ANYTHING<br />

Podz R Us<br />

07767 733044<br />

sales@podzrus.com<br />

www.podzrus.com<br />

At Podz R Us, we like to think we<br />

can build pretty much anything.<br />

So we don’t just do pods – we’ve<br />

just completed delivery of a high<br />

quality luxury toilet block featuring<br />

four individual en-suites for a<br />

5-star holiday park in the West<br />

of Scotland. We designed them<br />

from scratch to the customer’s<br />

specification, and even included<br />

a dog shower and washhouse,<br />

all in one self-contained unit.<br />

The final product was clad in<br />

maintenance-free CanExel to<br />

blend in sympathetically with the<br />

rugged ocean-side surroundings.<br />

For an amenity block we think it’s<br />

stunning!<br />

PROMOTING ENCHANTING SPACES<br />

Unique hideaways<br />

01736 230140<br />

hello@uniquehideaways.com<br />

www.uniquehideaways.com<br />

Do you have a vision of building a<br />

bespoke hideaway, perhaps up in<br />

the trees or beside the sea, where<br />

people can retreat, to find comfort,<br />

connect with nature and switch off<br />

from the everyday? Welcome to<br />

Unique hideaways, an independent<br />

marketing agency for bespoke<br />

glamping accommodation.<br />

If you are seeking the right agency<br />

to promote your enchanting space<br />

or are searching for some advice on<br />

where to start your journey into the<br />

world of unique accommodation,<br />

our team at Unique hideaways<br />

are here to help from the very<br />

beginning and would love to make<br />

your wildest dream become your<br />

reality.<br />

PERFO GROUND REINFORCEMENT<br />

SYSTEM<br />

S2T Group<br />

01992 522797<br />

www.perfo.co.uk<br />

S2T Group’s PERFO range of<br />

ground protection products<br />

comprises a system of interlocking,<br />

self-anchoring permeable plastic<br />

tiles which are embedded into an<br />

existing surface, eg. a mature grass<br />

area or prepared base consisting of<br />

a layer of crushed stone chippings,<br />

depending on the application.<br />

A number of light to heavy duty<br />

solutions are available to suit<br />

varied ground conditions, traffic<br />

profiles and loading requirements.<br />

Unlike other geogrid systems,<br />

PERFO tiles are usually installed<br />

without the need for excavation,<br />

being compacted directly into the<br />

existing surface using rollers or<br />

compactor plates. Installation is<br />

therefore rapid and planning issues<br />

less problematic.<br />

76 WWW.OPENAIRBUSINESS.COM


SUSTAINABLE BUILDING KITS<br />

Outerspace Group<br />

01978 532930<br />

hello@outerspacegroup.com<br />

www.outerspacegroup.com<br />

Looking for a sustainable and ecofriendly<br />

solution to your building<br />

projects? Look no further than our<br />

Luxury Eco Building Kits. Our SIPs<br />

(structural insulated panels) kits<br />

are energy-efficient and incredibly<br />

fast to build, making them the<br />

perfect choice for anyone looking<br />

to create a stylish and sustainable<br />

living space.<br />

Whether you’re looking to<br />

create glamping pods, lodges<br />

or outdoor living spaces, we’ve<br />

got you covered. With our install<br />

partners across the UK and our<br />

commitment to sourcing and<br />

delivering everything you need in<br />

one simple delivery, you can trust<br />

that your project will be up and<br />

running in no time.<br />

LAPEE – THE FEMALE URINAL<br />

Plastic Solutions (Aldridge)<br />

01922 716725<br />

sales@plasticsol.com<br />

www.plasticsol.com<br />

Lapee is a game-changer for<br />

ladies at events, addressing the<br />

fact that ladies typically form a<br />

large proportion of toilet queues.<br />

Lapee is a single piece, female<br />

urinal consisting of three squaturinal<br />

positions moulded in bright<br />

pink plastic. The tall, curved walls<br />

envelop and screen users from<br />

view: users can oversee the nearby<br />

area while still being private. Lapee<br />

takes only 30 seconds to use,<br />

compared with up to three minutes<br />

for a regular toilet cubicle. Lapee<br />

creates a more streamlined and<br />

accessible toilet experience for<br />

women attendees, offering privacy,<br />

safety, speed, hygiene and gender<br />

equality.<br />

TOTAL WASTE SOLUTIONS<br />

Glampsan<br />

0800 999 <strong>60</strong>10<br />

sales@glampsan.com<br />

www.glampsan.com<br />

Glampsan supplies an<br />

“evolution” of toilet and waste<br />

handling solutions. At one end<br />

of the spectrum, choose from<br />

composting, separating and low<br />

volume flush toilets, or even the<br />

new CampPlus ensuite washroom<br />

pod, which includes a toilet,<br />

shower, heating and wash basin.<br />

Once you have a toilet solution<br />

in place, you may need waste<br />

collection tanks – above or below<br />

ground. Glampsan can supply<br />

these and also sewage lifting<br />

stations and pumps (to move<br />

waste across your site) as well as<br />

sewage treatment plants.<br />

THE NEW ALL IN ONE SOLAR<br />

BATTERY<br />

Lifos<br />

01952 200198<br />

hello@lifos.co.uk<br />

www.lifos.co.uk<br />

The Lifos Fort PV is a unique, all in<br />

one solar battery system designed<br />

to significantly reduce diesel usage<br />

and carbon emissions. It’s probably<br />

one of the greenest choices you<br />

can make.<br />

It comes with 18 solar panels,<br />

providing 3.4kW of power, plus a<br />

market leading five year guarantee.<br />

The Fort also offers intelligent<br />

performance monitoring, carbon<br />

reporting and a wide range of<br />

storage (11kWh to 70kWh) and<br />

output options (11kVa to 66kVa).<br />

In addition, an innovative battery<br />

cell replacement scheme delivers<br />

significant financial upsides and<br />

lifetime cost savings, which means<br />

less cost to you and the planet.<br />

WWW.OPENAIRBUSINESS.COM 77


Classified Directory<br />

01453 767171<br />

www.bondfabrications.co.uk<br />

enquiries@bondfabrications.co.uk<br />

C RE®<br />

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T: 0845 299 6499 - E: sales@core-barandeventhire.com<br />

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78 WWW.OPENAIRBUSINESS.COM


Innovative products<br />

for Temporary Structure installations<br />

• Structure Support and Levelling<br />

• Modular Steps & Ramps<br />

• Balustrades<br />

• Cassette Floors<br />

• Bespoke Engineering<br />

+44 121 526 <strong>60</strong><strong>60</strong><br />

info@regenteng.com<br />

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SEPTIC<br />

01295 236 101<br />

sales@theseptictankstore.co.uk<br />

Convenient, travel size, store<br />

cupboard essentials to get your<br />

guests holiday up and running.<br />

hello@thetravellerspantry.co.uk<br />

www.thetravellerspantry.co.uk<br />

The Natural Way To Build<br />

Tel: 01580 212141 Email: info@timberspecs.com<br />

01654 700030<br />

07956 878157<br />

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Colourful<br />

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WWW.OPENAIRBUSINESS.COM 79


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PEOPLE<br />

Behind the Scenes<br />

Hearthworks<br />

Behind the Scenes with<br />

Rico Aalst, manufacturing<br />

manager at Hearthworks<br />

Tipis and Yurts<br />

AL FORRESTER<br />

RICO STARTED working with Hearthworks<br />

in 2007 as part of the tipi village set up team<br />

for Glastonbury Festival. It was the first year<br />

that tipis to hire were introduced there, and<br />

nobody then had even heard of ‘glamping’.<br />

Having made and lived in tipis for many<br />

years, he was a perfect fit for a company on<br />

a mission to introduce people to the lifechanging<br />

joy of living simply in nature, under<br />

canvas.<br />

After a few years of team-leading the<br />

set-up of tipis and yurts at summer festivals,<br />

Rico relocated his then young family to<br />

the Glastonbury area, and over the years<br />

slowly took charge of manufacturing at<br />

Hearthworks.<br />

Under his watch, manufacturing at<br />

Hearthworks has grown from making a<br />

handful of tipis and yurts each year, to it<br />

being the backbone of the business. It was<br />

manufacturing that saw the business survive<br />

the unexpected shock of the Covid years,<br />

when the festival scene that had always been<br />

Hearthworks’ bread and butter evaporated<br />

overnight.<br />

His now adult children have left home<br />

but have also become part of Hearthworks’<br />

summer festival team themselves.<br />

Nowadays, Rico spends more of his time<br />

coordinating and teaching others in the<br />

manufacturing team than he does quietly<br />

working on a project by himself, and he<br />

spends as much time on the computer as he<br />

does behind a sewing machine. Still, it’s the<br />

satisfaction of carrying a project from design<br />

to completion that he gets excited about,<br />

and he remains involved at every step of the<br />

process, using vast reserves of experience to<br />

hone and standardise both the methods and<br />

materials used, and passing on his skills to a<br />

new generation.<br />

Tell us what you do<br />

“I start by helping clients get a really clear<br />

idea of what they want and then guide them<br />

towards the best way to make that a reality.<br />

I design these often bespoke projects on<br />

a 3D drawing program, distilling canvas<br />

dreams into something practical so I can<br />

derive all the necessary measurements,<br />

dimensions, methods and instructions for<br />

our manufacturing teams.<br />

“I guide our canvas and woodwork teams,<br />

making sure that what each team does<br />

connects with the other’s work, and that all<br />

materials needed are made available in time.<br />

I also keep in touch with customers about<br />

their structure’s progress.<br />

“On completion, I make sure everything<br />

is up to standard, and either install the<br />

structure(s) myself with a team, or provide<br />

detailed instructions for others to follow.”<br />

What brought you to work at<br />

Hearthworks?<br />

“In my twenties, I spent a lot of time staying<br />

in tipis, and was taken by the magic of<br />

their design. When my partner and I were<br />

expecting our first child, she wished to give<br />

birth in a tipi, so I decided to make one. Both<br />

of our children were born in a tipi, and spent<br />

some of their early years living in canvas<br />

covered structures, in India, Spain and other<br />

places.<br />

“When Hearthworks dramatically<br />

expanded their festival hire operations in<br />

2007, I was contacted and joined them. Since<br />

that time, we’ve made hundreds of tipis and<br />

yurts together.”<br />

What’s a typical day’s work for you?<br />

“Hearthworks is based on a farm near the<br />

Glastonbury festival site. My activities take<br />

place in one of the barns converted for<br />

manufacturing purposes, and includes the<br />

sewing room and the wood workshop.<br />

“I work as part of a larger team, so on a<br />

typical day I divide my time mostly between<br />

the sewing team and the woodwork team.<br />

I’m based in the sewing room, where my<br />

computer is and now have an assistant<br />

sewing manager, Robb, to help with that<br />

side of things. I spend a lot of time with the<br />

woodworking team too, which is headed<br />

up by my colleague Osh. I also work with<br />

the Hearthworks office team, by keeping in<br />

touch with clients and suppliers, answering<br />

enquiries and sending out quotes, and I<br />

work with the warehouse team, because we<br />

make and maintain all of the tipis and yurts<br />

Hearthworks hires out at festivals.”<br />

What project are you working on now?<br />

“We are currently working on a home for<br />

a family of four, consisting of two yurts<br />

podded together. One yurt is a living room<br />

with kitchen facilities, and the other contains<br />

sleeping quarters and a bathroom. They plan<br />

to live in this yurt complex for some years<br />

whilst renovating their farmhouse. It has<br />

extra tall walls, exterior and interior doors,<br />

many windows and a number of unusual<br />

features so it is an interesting project.”<br />

What are some of the challenges you face?<br />

“Lead times are a particular challenge, as<br />

often customers want their orders fulfilled<br />

quickly. Orders frequently come in all at<br />

once. We may have very quiet early winter<br />

months, for instance, and then as we<br />

approach spring we get multiple orders in,<br />

SERKAN CETIN<br />

WWW.OPENAIRBUSINESS.COM 81


PEOPLE<br />

RICO AALST<br />

RICO AALST<br />

with a short deadline for completion!<br />

“We can produce relatively large numbers<br />

of tipis and yurts, but we don’t really do mass<br />

production and tend to specialise in bespoke<br />

work so this can be quite difficult. At these<br />

times the 3D drawing software is particularly<br />

useful.<br />

“It can also be a big challenge meeting<br />

multiple deadlines, as sometimes we must<br />

take design risks when there are unusual<br />

or complex details in a project, and then fit<br />

them together once everything has been<br />

made, just before the structure is sent out –<br />

and usually whilst working on other projects<br />

all at the same time.”<br />

Can you tell us an example?<br />

“Some time ago, we were making a yurt<br />

that was so big that we didn’t actually have<br />

the space in our yard to properly set it up<br />

in advance on a level surface, to make sure<br />

all the components fitted together perfectly<br />

before sending it off to be installed.<br />

“We made everything ready according<br />

to the drawings, and then set it up on the<br />

customers’ site to do the final fitting before<br />

finishing the cover. Luckily, it all turned out<br />

to work exactly as anticipated, with the<br />

stainless steel tension band fitting millimetre<br />

perfect! It was a real vindication of all the<br />

meticulous planning and calculating that is<br />

done in the early design phase.<br />

“We left the frame up on site with a<br />

temporary cover, went away and finished<br />

the canvas work at our yard and then came<br />

back to finish the installation the following<br />

week. Everything worked perfectly, but it was<br />

incredibly nerve wracking.”<br />

What’s it like to work at Hearthworks?<br />

“Hearthworks has a very informal work<br />

culture. It has taken shape from the festival<br />

scene, and everyone working here has a true<br />

appreciation and affinity for canvas covered<br />

structures and living in them. Here, we<br />

mostly work together as friends, side by side.<br />

“WE’VE TAKEN TRADITIONAL<br />

YURT DESIGNS AND ADAPTED<br />

THEM BY INCORPORATING<br />

MODERN MATERIALS, SUCH<br />

AS STAINLESS STEEL TENSION<br />

BANDS AND LAMINATED<br />

PRESSURE RINGS”<br />

The location is also a beautiful one in the<br />

countryside.”<br />

So you’re happy at Hearthworks?<br />

“I work with a team of truly beautiful<br />

people who I respect and value. With them,<br />

I can explore the limits of what can be<br />

done with wood and canvas. Hearthworks<br />

has a technical advantage in that we not<br />

only manufacture, but also hire out our<br />

structures, year in, year out, in vast numbers.<br />

We see how our structures behave when<br />

being set up, taken down and transported<br />

by a great variety of people, and in many<br />

different situations. It provides us with first<br />

hand feedback, and allows us to constantly<br />

improve our designs.<br />

“For example, we realised we needed a<br />

different type of structure within our hire<br />

range. A Tipi is basically a huge canvas<br />

chimney, with a central fire inside to bring<br />

it alive. Yet most festivals don’t allow open<br />

fires due to health and safety regulations. We<br />

needed something that retained the magic<br />

of the Tipi shape but without a central fire,<br />

and which was easier to transport and set<br />

up. So, we developed our TriLodge. It’s tipilike<br />

but without the chimney element. It is<br />

suspended from an external tipi pole tripod,<br />

and has a porch that allows the occupants to<br />

keep the door open even while it’s raining.<br />

“Over the last decade we’ve also<br />

pioneered more permanent yurt set ups.<br />

A yurt is technically a temporary dwelling<br />

that doesn’t need planning permission like<br />

a permanent structure, but it can also have<br />

features of a regular building, like insulation,<br />

heating, lockable doors, etc. Many yurts are<br />

ordered these days for classrooms, therapy<br />

spaces and alternative accommodation for<br />

retreats and activity centres. We’ve taken<br />

traditional yurt designs and adapted them<br />

by incorporating modern materials, such as<br />

stainless steel tension bands and laminated<br />

pressure rings. This retains their traditional<br />

feel while also being able to meet standard<br />

building regulations.<br />

“In Milton Keynes we created a complex<br />

of seven podded yurts: a living room with<br />

kitchen, two dormitories, two supervisor<br />

bedrooms, and two bathrooms for a<br />

charitable organisation catering for young<br />

people with disabilities, difficult histories or<br />

other social disadvantages. They’ve been<br />

fully booked up from the moment it was<br />

completed, eight years ago. Then, the charity<br />

commissioned another yurt complex of eight<br />

podded Yurts (with an extra bathroom) a year<br />

later!<br />

“These experiences are most rewarding.<br />

Just knowing that because of what we do, so<br />

many youngsters have had the opportunity<br />

to experience yurt living by spending time<br />

there with their families and loved ones,<br />

closer to nature; that’s pretty special. It<br />

makes me happy to be able to contribute<br />

something so positive to my fellow human<br />

beings.<br />

“And I still feel very proud when I see<br />

hundreds of our tipis and yurts set up at<br />

some of the biggest event sites around, like<br />

Glastonbury festival!”<br />

DETAILS<br />

Hearthworks<br />

01749 321210<br />

www.hearthworks.co.uk<br />

82 WWW.OPENAIRBUSINESS.COM


ISSUE 51 | 2022 | www.openairbusiness.com<br />

ISSUE 52 | 2022 | www.openairbusiness.com<br />

BUSINESS<br />

ISSUE 46 | October/November 2021 | www.openairbusiness.com<br />

BUSINESS<br />

BESPOKE GLAMPING<br />

ISSUE 49 | March/April 2022 | www.openairbusiness.com<br />

EVENT STRUCTURES<br />

FUNCTION VENUES<br />

› Bars & Catering<br />

› Outdoor Ceremonies<br />

GLAMPSITES<br />

› Compost Toilets<br />

› Booking Systems<br />

EVENTS<br />

› Seeing Red<br />

› Total Immersion<br />

BUSINESS<br />

INFRASTRUCTURE<br />

FUNCTION VENUES<br />

› Sharing Snaps<br />

› Kitchen Efficiencies<br />

GLAMPSITES<br />

› Architects<br />

› Natural Pools<br />

EVENTS<br />

› Green Hydrogen<br />

› Tent Waste<br />

GLAMPING<br />

SHOW<br />

PREVIEW<br />

FUNCTION VENUES<br />

› Accommodation<br />

› Eco Marketing<br />

GLAMPSITES<br />

› Research<br />

› Sewage Strategy<br />

EVENTS<br />

› Stage Build<br />

› Ticketing<br />

BUSINESS<br />

FUNCTION<br />

VENUES<br />

› Pricing<br />

› Websites<br />

GLAMPSITES<br />

› Business Rates<br />

› Building Regulations<br />

EVENTS<br />

› Reusable Cups<br />

› Festival Costs<br />

ISSUE 53 | 2022 | www.openairbusiness.com<br />

STRUCTURES<br />

ENTREPRENEUR’S CHAT<br />

Tim Bowles -Campwell<br />

BUSINESS<br />

FUNCTION VENUES<br />

/ /<br />

GLAMPSITES<br />

EVENTS<br />

› Shoot Styling<br />

› Logo Protection<br />

› Insurance<br />

› Saying Thanks<br />

› Treehouse Builds<br />

› Going Hybrid<br />

CASE STUDIES:<br />

ROKA BELLA ROSE WEDDINGS • THE MEADOWS AT POLEHANGER • BURRS LIVE<br />

CASE STUDIES:<br />

GREEN & AWAY • BIRDHOLME GLAMPING • SHREWSBURY FOOD FESTIVAL<br />

CASE STUDIES:<br />

SYCHPWLL CENTRE • BROOK FARM SHEPHERD HUTS • IRLAM LIVE<br />

ENTREPRENEUR’S CHAT<br />

Derry Green - The Secret Garden Glamping<br />

› Derry Green - The Secret Garden Glamping<br />

CASE STUDIES:<br />

HYDE ESTATE WILD GARDENS • BROCKLOCH ECO RETREAT • TRAMLINES FESTIVAL<br />

CASE STUDIES:<br />

OLD OAK FARM • DRAGONFLY CAMPING • TORCHLIGHT FESTIVAL OF CAMPING<br />

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