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16 New startups | Pathao<br />
Pathao:<br />
Creating convenience and opportunity<br />
Solving the crisis for Dhaka’s commuters<br />
Tarek Musanna<br />
It was 2:30pm and the clock was<br />
running faster than ever. Abir, a<br />
university student, had to be at<br />
Banani by 3pm. Standing on the<br />
side walks of Mirpur 12 bus stand, he<br />
was cursing his fate as there wasn’t<br />
any Banani bound buses coming<br />
his way. Even if he found one, he<br />
surely couldn’t be at his destination<br />
on time. Within minutes, he was<br />
rescued by a man on a motorbike<br />
– Awlad Hossain. Awlad was on<br />
his way to his day job, at a hotel in<br />
Gulshan 1. Awlad dropped Abir at<br />
Banani a few minutes before 3pm<br />
and while he was on his way to work,<br />
he made a few bucks for himself. The<br />
name that brought these two people<br />
together, delivering convenience<br />
for one and creating opportunity for<br />
another, is the brand-new startup in<br />
Dhaka – Pathao.<br />
Pathao started off as a delivery<br />
company, picking up on the<br />
e-commerce boom of the city. It was<br />
one of the TOP100 startups of 2016,<br />
to have attended Echelon, an event<br />
specially focusing on the budding<br />
startups of Asia Pacific and the<br />
nearby regions. However, businesses<br />
have delivery demands on a specific<br />
period every day, and the rest of the<br />
day, Pathao’s service is underutilised.<br />
Looking at the opportunity, and the<br />
potential of ride hailing services<br />
in Dhaka, Pathao started its “On<br />
Demand Rides” service a couple<br />
of months back. In just a few days,<br />
Pathao now boasts hundreds of<br />
riders, serving thousands of people<br />
every day.<br />
While Pathao’s major selling<br />
point might appear to be the cheap,<br />
convenient on-demand motorbike<br />
ride, the fact that all the drivers, or<br />
as they say ‘riders’ are freelancers<br />
adds a completely new dynamic<br />
to it. “Here at Pathao, anyone<br />
with a bike and a smartphone can<br />
become a rider. We’re providing<br />
the opportunity to earn more than<br />
twenty thousand taka every month,<br />
working as a freelancer, working as<br />
an entrepreneur,” says Elius Hussain,<br />
CEO of Pathao.<br />
With Pathao, a student, a job<br />
holder or anyone with a bike and a<br />
smartphone can work as a rider and<br />
earn money. They keep only 20% of<br />
the total charge, giving 80% to the<br />
rider. There are occasional incentives<br />
for the riders as well, where they<br />
can earn up to 120% of their total<br />
fares. A rider can decide to switch<br />
his status any time he wants, which<br />
enables him to ride whenever he<br />
wants, wherever he wants. With the<br />
leniency of freelancing, some people<br />
are actually taking it up as a hobby.<br />
Potential riders can apply through<br />
Pathao.com. Pathao representatives<br />
call them in for vetting their official<br />
IDs and papers. They also go through<br />
a training session to be familiarised<br />
with the app, customer etiquette and<br />
driving safety. At this point, Pathao<br />
is looking to scale up and enlist<br />
more riders. Elius sees what Pathao<br />
is doing as an innovation. He’s<br />
expecting people to spontaneously<br />
work with Pathao, and they are. In<br />
fact, 20-30 new riders join Pathao<br />
every day. Elius is expecting the<br />
numbers will soon go up to 100.<br />
He claims Pathao is capable of<br />
scaling up and managing way more<br />
riders than they have right now with<br />
proper quality control. Elius is trying<br />
to lower the barriers to entry for both<br />
riders and customers.<br />
“Pathao is solving one of the<br />
biggest problems in the city, which<br />
is transportation; beating traffic<br />
jams. Anyone who is involved in the<br />
process basically contributes to the<br />
net gain of the society. Yesterday,<br />
I took Pathao to go from Banani<br />
to Dhanmondi and it was only a<br />
Photos: Courtesy<br />
30-minute ride. With other mediums<br />
of transportations, it would have<br />
taken me at least one and a half<br />
hours, the bill being possibly twice<br />
or thrice the amount. So, when<br />
someone is providing the service,<br />
the driver, he is making people’s lives<br />
easier.” Elius shares his personal<br />
view. “How can people be happy<br />
when coming home or going to<br />
office means fighting a battle on the<br />
streets of Dhaka every time? If your<br />
commute is easier, if it’s slightly<br />
more convenient, it makes your life<br />
better. And that’s what we do here at<br />
Pathao.”<br />
Pathao positions itself as a service<br />
which connects two strangers,<br />
benefiting one with convenience,<br />
cheap and fast commute, slicing<br />
through Dhaka traffic, and benefiting<br />
another with an opportunity to<br />
earn easy money and be involved<br />
in an amazing process that makes<br />
everyone happy. •<br />
WEEKEND TRIBUNE | FRIDAY, MARCH 17, 2017