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16 New startups | Pathao<br />

Pathao:<br />

Creating convenience and opportunity<br />

Solving the crisis for Dhaka’s commuters<br />

Tarek Musanna<br />

It was 2:30pm and the clock was<br />

running faster than ever. Abir, a<br />

university student, had to be at<br />

Banani by 3pm. Standing on the<br />

side walks of Mirpur 12 bus stand, he<br />

was cursing his fate as there wasn’t<br />

any Banani bound buses coming<br />

his way. Even if he found one, he<br />

surely couldn’t be at his destination<br />

on time. Within minutes, he was<br />

rescued by a man on a motorbike<br />

– Awlad Hossain. Awlad was on<br />

his way to his day job, at a hotel in<br />

Gulshan 1. Awlad dropped Abir at<br />

Banani a few minutes before 3pm<br />

and while he was on his way to work,<br />

he made a few bucks for himself. The<br />

name that brought these two people<br />

together, delivering convenience<br />

for one and creating opportunity for<br />

another, is the brand-new startup in<br />

Dhaka – Pathao.<br />

Pathao started off as a delivery<br />

company, picking up on the<br />

e-commerce boom of the city. It was<br />

one of the TOP100 startups of 2016,<br />

to have attended Echelon, an event<br />

specially focusing on the budding<br />

startups of Asia Pacific and the<br />

nearby regions. However, businesses<br />

have delivery demands on a specific<br />

period every day, and the rest of the<br />

day, Pathao’s service is underutilised.<br />

Looking at the opportunity, and the<br />

potential of ride hailing services<br />

in Dhaka, Pathao started its “On<br />

Demand Rides” service a couple<br />

of months back. In just a few days,<br />

Pathao now boasts hundreds of<br />

riders, serving thousands of people<br />

every day.<br />

While Pathao’s major selling<br />

point might appear to be the cheap,<br />

convenient on-demand motorbike<br />

ride, the fact that all the drivers, or<br />

as they say ‘riders’ are freelancers<br />

adds a completely new dynamic<br />

to it. “Here at Pathao, anyone<br />

with a bike and a smartphone can<br />

become a rider. We’re providing<br />

the opportunity to earn more than<br />

twenty thousand taka every month,<br />

working as a freelancer, working as<br />

an entrepreneur,” says Elius Hussain,<br />

CEO of Pathao.<br />

With Pathao, a student, a job<br />

holder or anyone with a bike and a<br />

smartphone can work as a rider and<br />

earn money. They keep only 20% of<br />

the total charge, giving 80% to the<br />

rider. There are occasional incentives<br />

for the riders as well, where they<br />

can earn up to 120% of their total<br />

fares. A rider can decide to switch<br />

his status any time he wants, which<br />

enables him to ride whenever he<br />

wants, wherever he wants. With the<br />

leniency of freelancing, some people<br />

are actually taking it up as a hobby.<br />

Potential riders can apply through<br />

Pathao.com. Pathao representatives<br />

call them in for vetting their official<br />

IDs and papers. They also go through<br />

a training session to be familiarised<br />

with the app, customer etiquette and<br />

driving safety. At this point, Pathao<br />

is looking to scale up and enlist<br />

more riders. Elius sees what Pathao<br />

is doing as an innovation. He’s<br />

expecting people to spontaneously<br />

work with Pathao, and they are. In<br />

fact, 20-30 new riders join Pathao<br />

every day. Elius is expecting the<br />

numbers will soon go up to 100.<br />

He claims Pathao is capable of<br />

scaling up and managing way more<br />

riders than they have right now with<br />

proper quality control. Elius is trying<br />

to lower the barriers to entry for both<br />

riders and customers.<br />

“Pathao is solving one of the<br />

biggest problems in the city, which<br />

is transportation; beating traffic<br />

jams. Anyone who is involved in the<br />

process basically contributes to the<br />

net gain of the society. Yesterday,<br />

I took Pathao to go from Banani<br />

to Dhanmondi and it was only a<br />

Photos: Courtesy<br />

30-minute ride. With other mediums<br />

of transportations, it would have<br />

taken me at least one and a half<br />

hours, the bill being possibly twice<br />

or thrice the amount. So, when<br />

someone is providing the service,<br />

the driver, he is making people’s lives<br />

easier.” Elius shares his personal<br />

view. “How can people be happy<br />

when coming home or going to<br />

office means fighting a battle on the<br />

streets of Dhaka every time? If your<br />

commute is easier, if it’s slightly<br />

more convenient, it makes your life<br />

better. And that’s what we do here at<br />

Pathao.”<br />

Pathao positions itself as a service<br />

which connects two strangers,<br />

benefiting one with convenience,<br />

cheap and fast commute, slicing<br />

through Dhaka traffic, and benefiting<br />

another with an opportunity to<br />

earn easy money and be involved<br />

in an amazing process that makes<br />

everyone happy. •<br />

WEEKEND TRIBUNE | FRIDAY, MARCH 17, 2017

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