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I have potential here.<br />

These days in Cuba<br />

there are a lot of<br />

opportunities<br />

Photos on both pages by David Ramos Casin<br />

The New Wave: Bernardo Romero, founder of the IT startup InGenius<br />

Startup: The InGenius workshop in Havana<br />

years ago, Romero has added one more employee and expanded<br />

his office. Thanks to a new wifi hotspot, he gets reception in his<br />

office and no longer has to run to the park to communicate with<br />

clients. Still, the majority of his customers are smaller companies<br />

“because of the conditions we have [here]—the payment method<br />

and slow internet,” said Romero. “Small businesses have more<br />

flexibility to work within our limitations.”<br />

Romero was also a winner of 10x10k, a competition by the<br />

Cuba Emprende Foundation and #CubaNow that brought a<br />

group of ten startups to the U.S. for a two-week accelerator program.<br />

His new project, Cubazon, is an online marketplace that<br />

allows people outside of Cuba to order items produced by the<br />

Cuban entrepreneurs, for delivery anywhere on the island.<br />

The Internet Throttle<br />

Insiders are quick to point out that programmers and coders<br />

don’t need the internet to do their jobs. But the lack of connection<br />

limits entrepreneurs, who are the ones creating the need for<br />

a local tech industry. When Cuba Emprende and #CubaNow<br />

co-sponsored their 10x10k contest to support tech startups, they<br />

were flooded with proposals for apps and websites geared toward<br />

the service industry: advertising platforms, B&B finders, cultural<br />

guides, platforms to connect freelancers with clients, “all kinds of<br />

stuff that you’d see in a developing economy,” said McIntire.<br />

But the developing economy can only grow as fast as it’s<br />

communications system. “The poor people in the Airbnb,” Caulfield<br />

told Cuba Trade. “It’s very frustrating [for] them because<br />

they have to go out into the park every day to see who’s registered,<br />

and they’re often running into problems where they get<br />

double booked because they can’t be online all the time.”<br />

If the government wanted to provide Cubans with internet<br />

access, “they could do it tomorrow,” said Caulfield. “They could<br />

certainly purchase the technology, and there’s plenty of people<br />

offering it to them. It’s just that so far they are reluctant to go<br />

there.”<br />

The Cuban government understands the economic necessity<br />

of improving communications, “but they’re very worried,” Caulfield<br />

told Cuba Trade. Because internet access undermines the government’s<br />

monopoly on information, “They’re constantly back and<br />

forth between opening it up a little [and] kind of restricting it.”<br />

Growing Pains<br />

As Cuba emerges from a completely state-controlled economy to<br />

one with a stronger private sector, there will be inevitable growing<br />

pains as the old methods give way to the new. It is a two-stepforward,<br />

one-step-back process of evolving economic models. As<br />

part of this process, one of the challenges faced by the high-tech<br />

entrepreneurs of Cuba is just how public they can make themselves<br />

as independent, private businesses.<br />

“Unfortunately, as soon as something gets a lot of international<br />

publicity, that the government is not running itself, it<br />

causes problems,” Caulfield told Cuba Trade. “This is just part of<br />

the reality of living in Cuba.”<br />

If the government wanted to provide<br />

Cubans with internet access, “they<br />

could do it tomorrow<br />

John Caulfield, co-founder, Innovadores Foundation<br />

Last August, for example, a much-anticipated startup weekend<br />

organized by the Merchise Startup Circle was shut down a<br />

day before the event, all of the hotels suddenly claiming “technical<br />

problems.” Earlier that spring Stripe Atlas, a U.S. firm that<br />

helps internet businesses get started, announced it was partnering<br />

with Merchise to help Cuban entrepreneurs gain access to bank<br />

accounts and accept payments from all over the world.<br />

The deal gained considerable international attention, and<br />

President Obama even mentioned Merchise during a speech<br />

in Havana. But following this burst of international attention,<br />

Merchise was erased from Cuban media.<br />

On the other hand, Cuba’s underground railroad of digital<br />

entertainment—El Paquete (the packet), a collection of video and<br />

music transferred by flash drives—has for years been distributed<br />

across the island without government interference. At last year’s<br />

eMerge technology conference in Miami, one of the Paquete’s<br />

founders said this tolerance was based on the absence of anything<br />

political in the content.<br />

It’s not certain what this means for young entrepreneurs<br />

who are learning how to brand themselves, or for the new waves<br />

of students graduating from such academic powerhouses as the<br />

Universidad Tecnológica de la Habana José Antonio Echeverría,<br />

named after the famed student leader who died during the<br />

Revolution.<br />

“Most of the entrepreneurs that we work with are the ones<br />

that are willing to be a little more public in what they’re doing,”<br />

Matusky said of the Innovadores interns. “So a lot of them are<br />

kind of developing apps, are developing websites, and are deliberately<br />

generating press and generating a little bit of attention.”<br />

It’s a “much riskier proposition,” said Matusky, as opposed<br />

to working under the table in the grey market—but it is happening.<br />

“I’m seeing guys that were doing just the independent<br />

software development, and now they’re seeing that other people<br />

are being successful trying to make apps, and they’re able to talk<br />

about it, the government isn’t shutting them down. And so I<br />

think that now people are starting to take a little bit more risk<br />

and try new things.”<br />

So far the mission of the Innovadores Foundation, which is<br />

to foster onshore businesses and create a reason for talented graduates<br />

to stay in Cuba, seems well aligned with the interests of the<br />

government. “That’s why I think we’ve been allowed to operate<br />

as we are,” said Matusky, “and why we’re still hopeful about our<br />

program and our internship.” H<br />

56 CUBATRADE APRIL 2017<br />

APRIL 2017 CUBATRADE<br />

57

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