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In the know @ PHO - June 2015

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Our People<br />

Employee Engagement Profile:<br />

HUMAN RESOURCES<br />

HR TEAM TAKES ACTION TO<br />

ADDRESS ENGAGEMENT SURVEY<br />

RESULTS<br />

Earlier this year, <strong>the</strong> Human<br />

Resources (HR) team met to<br />

review our departmental<br />

results from <strong>PHO</strong>’s first employee<br />

engagement survey. Following<br />

<strong>the</strong> review, we worked toge<strong>the</strong>r to<br />

develop some action items that we<br />

wanted to focus on in <strong>the</strong> coming<br />

year.<br />

One of <strong>the</strong> top priorities that we<br />

identified was a desire to be more<br />

collaborative as a team in <strong>the</strong> work<br />

that we do. To create a more inclusive<br />

and collaborative work environment,<br />

we looked at our department’s<br />

operational initiatives for <strong>the</strong> coming<br />

year and each member was given<br />

<strong>the</strong> opportunity to identify <strong>the</strong> topics<br />

<strong>the</strong>y would most like to ei<strong>the</strong>r lead<br />

or support as a team member. A<br />

sub-committee within <strong>the</strong> HR team<br />

worked toge<strong>the</strong>r to develop roles<br />

and responsibilities for each team<br />

member within each HR initiative and<br />

to create a project charter template<br />

which can be used by project leads.<br />

The roles <strong>the</strong> team defined to<br />

support each initiative are as follows:<br />

Project Lead - Responsible for<br />

leading <strong>the</strong> project working team<br />

to ensure <strong>the</strong> operational initiative<br />

objective is met within <strong>the</strong> identified<br />

timelines. Provides guidance and<br />

direction to <strong>the</strong> working team.<br />

Project Working Team Members<br />

(WTM) - HR staff who will provide<br />

support on <strong>the</strong> required tasks to<br />

achieve <strong>the</strong> deliverable(s) of <strong>the</strong><br />

operational initiative.<br />

Consult Team Members (CTM)<br />

- Team members who have<br />

experience/expertise in <strong>the</strong> area<br />

related to <strong>the</strong> initiative who can be<br />

called upon for advice as required.<br />

<strong>In</strong>form (I) - All o<strong>the</strong>r HR staff not<br />

directly involved who will be<br />

informed through access to <strong>the</strong><br />

SharePoint site for Operational<br />

<strong>In</strong>itiatives. All related documents will<br />

be available to review as desired.<br />

Professional Development<br />

(PD) - Staff who are interested in<br />

being involved as a professional<br />

development opportunity.<br />

The project charter and role<br />

definitions allowed us to be more<br />

inclusive, clarify roles, and foster<br />

learning by enabling members<br />

of <strong>the</strong> team to contribute to <strong>the</strong><br />

department’s initiatives through<br />

professional development.<br />

BY MELISSA CHEUNG, ORGANIZATIONAL<br />

IMPROVEMENT COORDINATOR AND<br />

MICHELLE KAZIMIREK, INTERIM HR MANAGER<br />

/ HR BUSINESS PARTNER<br />

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