BID Business Plan 2017-2022 ONLINE

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Governance BOARD MEMBERS PAUL CLARKE Board Chairman Representing Westcliff Hallmark Hotel PETER RUSCOE Board Vice Chairman Representing Other New River Retail (Sovereign Centre) DAVID BAILEY Board Member Representing East Cliff Miramar Hotel ANDREAS BOOTH Board Member Representing Boscombe Specsavers, Boscombe DES SIMMONS Board Member Representing Southbourne Bournecoast, Southbourne ALISON GANDOLFI Board Member Representing East Cliff Balincourt Hotel ANDY LENNOX Board Member Representing Boscombe Koh Thai Tapas, Boscombe CLIVE MACE Board Member Representing Southbourne The Grove Tavern, Southbourne TOBY MARDEN Board Member Representing Voluntary Contributors Bournemouth Development Company FIONA MCARTHUR Board Member Representing Southbourne Chair of SoSBA MARK SMITH Board Member Representing Bournemouth Borough Council Director of Tourism ANDREW WOODLAND Board Member Representing BAHA Sandbanks Hotel JON WEAVER Board Member Representing Bournemouth Borough Council Head of Resort Marketing and Events PAT COYNE Board Member Director of Venues & Events BH Live JOHN MARSH Board Member Representing Marketing Oceana Hotels SARA UZZELL Board Member Representing Other Whitehall and Arlington Hotels Chairman, BTMG LIA MARTIN Board Member Chair of WBA, Representing Westbourne A1 Insurance DAVID LOCK Board Member Representing Seafront Openwide International LAWRENCE WILLIAMS Board Member Representing Bournemouth Borough Council , Portfolio Holder for Tourism, Leisure & the Arts 60
OUR RELATIONSHIP WITH Bournemouth Council “Bournemouth Council fully supports the aims and objectives of the Coastal BID as an independent organisation, operating outside the control of the Council. It has proved that it can deliver on its Business Plan over the first five years.” CLLR JOHN BEESLEY Leader, Bournemouth Borough Council “We have put in place a set of Baseline Agreements with the Coastal BID, each defining the benchmark for the specific services to be provided by the Council to the businesses in the area.” BILL COTTON Director of Economic Development, Bournemouth Borough Council If the Coastal BID is voted through the Council will be a BID levy payer, contributing around £135,000 over the five years of the Coastal BID from its various properties. Contractual Agreements Bournemouth Coastal BID projects and services will be entirely additional to any services already delivered by Bournemouth Council. Bournemouth Coastal BID and Bournemouth Council have established a contractual agreement to regularly review Council services delivered within the BID area. Continuous Service Improvement The agreed contract commits Bournemouth Council to continually improve its services throughout the lifetime of the Coastal BID. This will include annual reviews of individual services, with regular meetings to monitor performance. In the event of service delivery issues, the company is entitled to issue a formal notice requesting the Council to remedy the issue. Any failure to perform will initially be addressed through co-operation and negotiation, but if this fails then a process of formal mediation will follow. Please visit www.coastalbid.co.uk/council for Baseline Service Level Agreements. “The Council endorses and agrees to maintain the provision of existing services to businesses at their current level (subject to budgetary constraints or other circumstances which require change) across the Coastal BID area.” CLLR LAWRENCE WILLIAMS Portfolio Holder for Tourism, Leisure and the Arts, Bournemouth Borough Council 61
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Working Together WE CAN MAKE A DIFF
Page 3 and 4:
A BUSINESS IMPROVEMENT DISTRICT ‘
Page 6 and 7:
Executive SUMMARY Bournemouth Coast
Page 8 and 9:
INVESTING in our communities Two ke
Page 10 and 11: INSPIRING people to return Ensuring
Page 12 and 13: COASTAL BID Awards CREATIVE CONCEPT
Page 15 and 16: Boscombe 20I7-2022 INVESTING IN You
Page 17: PROMOTING TO MORE RESIDENTS & VISIT
Page 20 and 21: “Placemaking is taking on a new i
Page 23 and 24: Pokesdown INVESTING IN Your COASTAL
Page 25: The Seafront PROMOTING TO MORE RESI
Page 28 and 29: “We are keen to work with other o
Page 31 and 32: INVESTING IN Southbourne Your COAST
Page 33: Tuckton PROMOTING TO MORE RESIDENTS
Page 36 and 37: “We’ve seen what the Coastal BI
Page 39 and 40: INVESTING IN Westbourne Your COASTA
Page 41: PROMOTING TO MORE RESIDENTS & VISIT
Page 44 and 45: “Conferences are a vital element
Page 46 and 47: LEADING IN Development • Hilton a
Page 49 and 50: Retail LEVY PAYERS 46% BY NUMBER 20
Page 51: LEVY PAYERS II% BY NUMBER 20I7-2022
Page 55: LEVY PAYERS I8% BY NUMBER 20I7-2022
Page 58 and 59: 20I7 20I8 20I9 2020 202I TOTAL £79
Page 62 and 63: The Ballot • All businesses meeti
Page 64 and 65: Working Together WE MADE A DIFFEREN
Page 66 and 67: BRINGING MORE PEOPLE to Bournemouth
Page 68 and 69: CREATING an Eventful Town 20I2-20I7
Page 70 and 71: PROMOTING THE Trading Districts 20I
Page 72 and 73: SUPPORTING BUSINESSES and Saving Mo
Page 74 and 75: Listening TO BUSINESSES 20I2-20I7 T
Page 76 and 77: Bournemouth TODAY & TOMORROW Bourne
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