slack-quick-start-guide

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Choosing the right integrations Similar to channels, your key team members should experiment with adding and configuring different integrations. How to add integrations Typically, it’s best to add integrations to specific channels only. We recommend having notifications from apps you integrate with feed into the channel that’s most relevant to the app. For example: You would want your Help Scout integration to feed into your customer support channel, but not your developer channel. Integrations we use Trello - Integrating Slack with Trello will send updates to a channel when there’s activity on Trello cards. Help Scout - Integrating Slack with Help Scout allows you to see notifications when: • A conversation is created • A conversation is updated • A team member or customer has replied • Conversations are closed or deleted Twitter - This is great for keeping on top of your social media marketing or <strong>quick</strong>ly responding to customers who communicate with you on Twitter. Google Drive - Pasting the link to a Google Doc in your chatbox will make it available for anyone in the channel and give additional information on the link instead of just a blind URL. 15
Giphy - Allows you to use gif images in your channels. • We recommend setting the filters to PG-13 for most work environments Stripe - Stripe will post customizable updates to a Slack channel for: • Charges • Invoice payments • Subscriptions • Transfers • And more For more integration inspiration, check out 17 Slack integrations to spice up your team communication 16
Page 1 and 2: The quick start guide to Slack for
Page 3 and 4: FOR THE MANAGER Choose a few key te
Page 5 and 6: FOR THE TEAM WP Curve - The quick s
Page 7 and 8: SLACK BASICS WP Curve - The quick s
Page 9 and 10: Allow calls from You can set up fav
Page 11 and 12: CHANNELS GROUPS AND DIRECT MESSAGES
Page 13 and 14: In the first few weeks with Slack,
Page 15: INTEGRATIONS WP Curve - The quick s
Page 19 and 20: Automation There are plenty of ways
Page 21 and 22: Webhooks You can use webhooks to cr

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