slack-quick-start-guide
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Automation<br />
There are plenty of ways you can create scripts tailor-made to help your<br />
team perform better.<br />
Slack Bot<br />
You can set up <strong>slack</strong>bot to respond to certain messages in Slack. This is great<br />
for adding a bit of personality to your Slack and for automating instructions<br />
and delegation to your team.<br />
You can create these responses in the “Customize” menu on<br />
https://my.<strong>slack</strong>.com/<br />
For example, we like to celebrate great ratings on our customer support so<br />
we set up Slackbot as a cheerleader.<br />
You can also use automated responses that link to processes and<br />
procedures. Look for common words or phrases that are said when<br />
discussing a specific problem or issue, and set up Slackbot to automatically<br />
provide the solution.<br />
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