slack-quick-start-guide

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If someone on our team mentions there are no tickets available, they will automatically get prompted to check out our “no tickets” process: Zapier With Zapier, you can automate messages to appear at certain times, or when an event is triggered in another app. We use Zapier to remind everyone about our weekly team meetings and what they need to do to prepare. It is easy to set up a weekly reminder to automatically go out to the team and attach a process with further instructions. For more on team task automation, check out: A simple process for team task automation with Trello and Zapier 18
Webhooks You can use webhooks to create more customized scripts. We have a custom script in place so when a VIP customer submits a ticket, a notification will appear in this channel. This gives an extra boost in response time for all our VIP clients. 19
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Page 3 and 4: FOR THE MANAGER Choose a few key te
Page 5 and 6: FOR THE TEAM WP Curve - The quick s
Page 7 and 8: SLACK BASICS WP Curve - The quick s
Page 9 and 10: Allow calls from You can set up fav
Page 11 and 12: CHANNELS GROUPS AND DIRECT MESSAGES
Page 13 and 14: In the first few weeks with Slack,
Page 15 and 16: INTEGRATIONS WP Curve - The quick s
Page 17 and 18: Giphy - Allows you to use gif image
Page 19: Automation There are plenty of ways

slack-quick-start-guide

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