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Bay of Plenty Business News April/May 2017

From mid-2016 Bay of Plenty businesses have a new voice, Bay of Plenty Business News. This new publication reflects the region’s growth and importance as part of the wider central North Island economy.

From mid-2016 Bay of Plenty businesses have a new voice, Bay of Plenty Business News. This new publication reflects the region’s growth and importance as part of the wider central North Island economy.

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BAY OF PLENTY BUSINESS NEWS <strong>April</strong>/<strong>May</strong> <strong>2017</strong> 7<br />

The aged care sector as an investment<br />

Much has been written about the babyboomer<br />

generation, and the population<br />

bulge that is entering retirement.<br />

Through improved<br />

healthcare and lifestyle<br />

choices, people are living<br />

longer. Retirement villages<br />

have gained in popularity due<br />

to benefits such as security,<br />

easy care homes, a pathway<br />

from independent living to<br />

long-term care, and lifestyle<br />

benefits from a range <strong>of</strong> social<br />

activities that are <strong>of</strong>fered in<br />

many <strong>of</strong> the larger villages.<br />

Investors can access the<br />

sector currently through<br />

four listed companies on the<br />

sharemarket, namely Ryman<br />

Healthcare, Summerset Group,<br />

Metlifecare, and Arvida Group.<br />

A fifth company, Oceania, is<br />

in the process <strong>of</strong> listing. Is the<br />

sector an attractive sector to<br />

invest in?<br />

The current population<br />

aged 75 plus totals just over<br />

300,000. Of this, an estimated<br />

13 percent reside in retirement<br />

villages (up from 10 percent<br />

in 2008), and a further 10.5<br />

percent occupy aged care beds.<br />

Over the next 10 years, the population<br />

aged over 75 is estimated<br />

to grow to 462,000. Based<br />

on the existing stock <strong>of</strong> units<br />

and care beds, over 2,100 units<br />

and 1,200 beds will be required<br />

to be built every year for the<br />

next 10 years to meet demand<br />

(figures supplied by District<br />

Health Board forecasts.) The<br />

four companies listed above<br />

are projected to deliver 1,350<br />

units and 480 beds per year,<br />

based on their current plans,<br />

leaving a significant shortfall.<br />

The shortfall is not going<br />

to be met by smaller private<br />

operators. In fact, many <strong>of</strong> the<br />

private operators are experiencing<br />

an ageing <strong>of</strong> their facilities,<br />

particularly in the aged<br />

care bed sector. Due to lack <strong>of</strong><br />

scale, under capitalisation, and<br />

a trend by district health boards<br />

to try and keep the aged in<br />

their own homes longer, many<br />

<strong>of</strong> these smaller older facilities<br />

will not be renewed or<br />

upgraded.<br />

Retirement village operators<br />

receive income from provision<br />

<strong>of</strong> ongoing services to<br />

residents in the aged care bed<br />

sector, and property management<br />

for the villages <strong>of</strong> independent<br />

living units. They also<br />

receive development margins<br />

on sale <strong>of</strong> newly constructed<br />

units, and resale margins on<br />

units that change hands. Most<br />

WHAT TO DO WITH YOUR MONEY<br />

> BY BRETT BELL-BOOTH<br />

Investment Advisor with Forsyth Barr Limited in Tauranga.<br />

Phone: (07) 577 5725 or email brett.bell-booth@forsythbarr.co.nz<br />

<strong>of</strong> the units are not sold as freehold,<br />

but as licences to occupy.<br />

Residents buying into a village<br />

effectively give up any capital<br />

gain from property ownership,<br />

in exchange for the benefits <strong>of</strong><br />

village life and a lower capital<br />

cost than a similar freehold<br />

purchase, in the current property<br />

market.<br />

Over the last few years the<br />

listed operators have grown<br />

their businesses on the back <strong>of</strong><br />

increased demand, and delivered<br />

good returns for investors.<br />

The three largest operators in<br />

the market, Ryman, Summerset<br />

and Metlifecare, have seen their<br />

share prices grow between 149<br />

percent to 234 percent over<br />

the last five years, plus deliver<br />

some dividend income on top.<br />

A buoyant property market has<br />

encouraged potential residents<br />

to sell up their family home,<br />

buy a unit in a village, and<br />

bank the difference, with the<br />

added benefits outlined earlier.<br />

However, the rampant property<br />

market is a double edged sword<br />

because it has also increased<br />

development costs, both <strong>of</strong><br />

land for new village sites, and<br />

construction costs due to shortages<br />

<strong>of</strong> skilled trades and materials.<br />

There lies the risk – if<br />

units become too expensive,<br />

demand for units may reduce,<br />

and pr<strong>of</strong>itability <strong>of</strong> the operators<br />

will be affected.<br />

So far these risks, although<br />

increasing, have not resulted in<br />

a lessening <strong>of</strong> demand. Those<br />

operators who provide a pathway<br />

from independent units to<br />

aged care beds are in a better<br />

position to weather a property<br />

market downturn, whenever<br />

that may happen. The listed<br />

companies in the aged care sector<br />

are not seen to be slowing<br />

down, and demand continues<br />

to be strong for quality <strong>of</strong>ferings.<br />

Whether an investment in<br />

this sector should form part <strong>of</strong><br />

an investment portfolio will be<br />

a matter for individual investors<br />

to consider, based on their<br />

own set <strong>of</strong> circumstances.<br />

This column is general in<br />

nature and is not personalised<br />

investment advice. Disclosure<br />

Statements for Forsyth Barr<br />

Authorised Financial Advisers<br />

are available on request and<br />

free <strong>of</strong> charge.<br />

The art <strong>of</strong> the interview<br />

HUMAN RESOURCES<br />

What companies <strong>of</strong>ten<br />

overlook is that interviewing<br />

is as much<br />

a chance for the company to<br />

sell the merits <strong>of</strong> joining their<br />

team as it is about finding<br />

the best person for the role.<br />

An interview is a one <strong>of</strong>f<br />

company’s first chance to<br />

demonstrate the culture that<br />

the new employee should<br />

expect to see in the workplace<br />

which will help the candidate<br />

to decide whether or not the<br />

role or company is for them.<br />

An interview that misses this<br />

chance can mean the best<br />

candidates slip through your<br />

fingers.<br />

A poor interview, with<br />

unprepared interviewers,<br />

badly worded questions or<br />

questions that are irrelevant<br />

to the role are mistakes that<br />

are commonly seen and lead<br />

to frustrations for both parties.<br />

Here is some advice drawn<br />

from the thousands <strong>of</strong> interviews<br />

Talent ID has participated<br />

in:<br />

Make sure your questions<br />

have meaning<br />

Creating a two-way<br />

exchange that draws out real<br />

experience from the candidate<br />

will help you to evaluate the<br />

value the candidate can add.<br />

An interview is not a chance<br />

to trip people up or find fault<br />

but the opportunity to receive<br />

information that will help you<br />

make the best decision for<br />

your company.<br />

Understand what is<br />

important and what is<br />

superficial<br />

An interview calls for<br />

in-depth questions which<br />

allow the candidate to clearly<br />

demonstrate the skills and<br />

experience they have that will<br />

add value to the role. While<br />

the interview is also a chance<br />

to see how the candidate<br />

prepares and presents themselves,<br />

these more superficial<br />

aspects should play a smaller<br />

part in the final decision making<br />

process.<br />

Give candidates a chance<br />

to succeed<br />

It is beneficial for both<br />

parties if candidates are given<br />

a chance to prepare by telling<br />

them beforehand what the<br />

interview format will be and<br />

who will be at the interview<br />

including their roles within<br />

the company. There is nothing<br />

more disappointing than<br />

a candidate who you know<br />

could excel at the role, but<br />

is so nervous that they don’t<br />

succeed at the interview. The<br />

role <strong>of</strong> the interviewer is to<br />

also put the candidate at ease.<br />

A skilled interviewer can<br />

coach the interviewee through<br />

nerves and mind-blocks enabling<br />

them to portray their<br />

skills in the best way possible.<br />

Let the interview evolve<br />

It’s okay to go <strong>of</strong>f script.<br />

You’ll have your set questions<br />

and format to follow, but as<br />

the interview evolves and discussion<br />

ensues there will be<br />

other questions that pop up.<br />

These ad-hoc questions can<br />

be the best as you’ll <strong>of</strong>ten get<br />

more from these answers than<br />

your original questions. By<br />

being inquisitive you’ll learn<br />

something extra about the<br />

candidate and get past their<br />

pre-prepared answers. You<br />

really want to get to the point<br />

where the candidate is relaxed<br />

enough that their personality<br />

is starting to shine through.<br />

You must be prepared to<br />

Interviewing is just one<br />

part <strong>of</strong> the recruitment process,<br />

but it is <strong>of</strong>ten overlooked.<br />

It is such an important<br />

part <strong>of</strong> the process and<br />

the first real opportunity for<br />

both parties to verbally sell<br />

their attributes. So <strong>of</strong>ten the<br />

HR department does its job<br />

by screening applicants and<br />

pass on to line managers to<br />

interview. They may have<br />

received little training on how<br />

to conduct an interview, or<br />

the interview process may be<br />

left to the boss where in a<br />

small business environment,<br />

it could be a completely foreign<br />

process to them – this is<br />

where we <strong>of</strong>ten see poor and<br />

costly recruitment decisions<br />

> BY KELLIE HAMLETT<br />

Director, Recruitment & HR Specialist, Talent ID Recruitment Ltd<br />

made.<br />

Interviewing really is an<br />

art – a combination <strong>of</strong> preparation<br />

and intuition, conducted<br />

in the right manner<br />

provides rewarding outcomes<br />

for both parties. Talent ID<br />

is trained and experienced in<br />

If you are considering your current<br />

investment arrangements, perhaps<br />

it’s time to get a complimentary review<br />

Forsyth Barr is a New Zealand owned firm with 21 <strong>of</strong>fices nationwide<br />

including three <strong>of</strong>fices in the <strong>Bay</strong> <strong>of</strong> <strong>Plenty</strong> and Waikato regions.<br />

Supported by Forsyth Barr’s research and investment expertise, our Authorised<br />

Financial Advisers can work with you to deliver a personalised approach taking<br />

into account your investment objectives, preferences and your tolerance for risk.<br />

To make an obligation free appointment to discuss your investment<br />

arrangements, contact your local Forsyth Barr <strong>of</strong>fice by calling 0800 367 227.<br />

We look forward to discussing how our investment advice can work for you.<br />

Disclosure Statements are available on request and free <strong>of</strong> charge.<br />

Fees and charges will apply if you elect to have a continuing relationship with Forsyth Barr.<br />

conducting interviews and<br />

can support you by providing<br />

training, sitting in on the<br />

interview or conducting it for<br />

you. Please feel free to talk to<br />

us about this by calling 0800<br />

850080 or emailing kellie@<br />

talentid.co.nz<br />

TAU5162-01 – © Forsyth Barr Limited August 2016<br />

OTS<br />

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