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PhotoBiz Magazine // Spring 2017

The PhotoBiz magazine is a key resource for photographers, teaching strategies about SEO, website design, marketing & more. Visit blog.photobiz.com for more.

The PhotoBiz magazine is a key resource for photographers, teaching strategies about SEO, website design, marketing & more. Visit blog.photobiz.com for more.

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new clients<br />

You might be thinking, ”I’m not a web designer, and I<br />

don’t have any technical expertise.” This is exactly why we<br />

have a Welcome Team.<br />

NEW CLIENT EXPERIENCE<br />

Onboarding with <strong>PhotoBiz</strong><br />

Written by CARRIE H.<br />

Setting up a new account with a company is typically pretty<br />

boring and “hands-off.” Just sign up and click a button to<br />

buy. No human interaction whatsoever.<br />

But what about after that first purchase?<br />

Did I really set up my account in the best way? Am I<br />

using all of the tools included in what I pay for? How would<br />

I know?<br />

We like to do things a little differently here at <strong>PhotoBiz</strong>.<br />

Because of this, we have a special team of Brand Consultants<br />

who are dedicated to helping new clients get their websites<br />

launched. Around here, we call them our “Welcome Team.”<br />

You may recognize them as Sarah, Blake, and Jeffrey.<br />

Our Welcome Team will introduce themselves to you<br />

soon after you sign up. They’ll learn about your business,<br />

challenges and goals. Then, they’ll help you build<br />

your website.<br />

We know that as a small business owner, it’s not<br />

realistic to learn a whole new set of skills in order to<br />

build a website.<br />

We want you to lean on us as if we were actually on your<br />

payroll. No other company does this.<br />

We work with small businesses every day, and each one is<br />

a little different. This is why our websites come with flexible<br />

tools like online contracts, proofing and email marketing.<br />

We give you the opportunity to try new things to help drive<br />

your business.<br />

Beyond the initial launch of your site and the interaction<br />

with our Welcome Team, we have a whole staff of experts<br />

that love showing business owners how to try something<br />

new – and you can call us anytime.<br />

This kind of help really streamlines the whole website<br />

building process, helping clients launch in nearly half the<br />

time of purely “do-it-yourself” web design.<br />

Passionate Support is what sets us apart from other<br />

providers, some of whom you can’t even call if you try. Our<br />

clients rave about the service they receive, and nothing<br />

makes us happier.<br />

You’ll provide your images, content, and logo, and we’ll<br />

help you put it together so you can go live ASAP. And<br />

after your site goes live, the rest of our Web Consulting<br />

Team will always be on hand to offer additional assistance<br />

and advice.<br />

20 PHOTOBIZ MAGAZINE

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