the Pebble Spring 2017
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decide you’re a school with a tremendous<br />
amount of tradition that you want to keep,”<br />
said Sheehan, whose son happens to be an<br />
MPH alum. “And don’t get mixed messages<br />
into it. So you’re ultimately ei<strong>the</strong>r red and<br />
white or you’re whatever this is, blue, green<br />
and teal. Trying to be both is really a dreadful<br />
idea.”<br />
Crane representatives and Neuner both<br />
said <strong>the</strong>y disagree. Pam Mason-Norsworthy,<br />
Strategic Partnerships Manager at Crane, said<br />
that marketing campaigns for established independent<br />
schools need to respect <strong>the</strong> school’s’<br />
history while also moving forward and that<br />
marketing schools is different than marketing<br />
products.<br />
“We often need to contemporize a school’s<br />
visual presentation and messaging while<br />
still honoring <strong>the</strong> institution’s history,” Mason-Norsworthy<br />
said. “That doesn’t mean<br />
<strong>the</strong>re’s a foot in <strong>the</strong> past and one in <strong>the</strong> present,<br />
but ra<strong>the</strong>r that we respect <strong>the</strong> beloved<br />
visual representations that have come before.”<br />
O<strong>the</strong>r schools that have worked with<br />
Crane and implemented advertising-specific<br />
colors appreciate this balance. St. George’s Independent<br />
School in Tennessee, like MPH, has<br />
two sets of colors, and communications director<br />
Sarah Cowan said that despite <strong>the</strong>re being<br />
some initial confusion, <strong>the</strong> marketing strategy<br />
has been successful for <strong>the</strong> school thus far.<br />
“It’s not uncommon for institutions to<br />
work within <strong>the</strong>ir school colors, but I think it’s<br />
fairly limiting for an institution or corporation<br />
to feel constrained by a specific color palette,”<br />
Cowan said. “Recognizing tradition or history<br />
is important, especially in a school; being<br />
constrained by it in a difficult and competitive<br />
market is not smart.”<br />
An Administrative<br />
Analysis<br />
Looking back, Neuner and Stegeman<br />
agreed that <strong>the</strong> school could have<br />
better communicated <strong>the</strong> campaign<br />
with <strong>the</strong> MPH community; Dunaway said <strong>the</strong><br />
communication was “good: not great, not bad.”<br />
Neuner noted that <strong>the</strong> reception of <strong>the</strong> new<br />
colors might have been even more positive had<br />
<strong>the</strong> school presented in front of small student<br />
groups and had discussions begun earlier.<br />
But, Neuner said, <strong>the</strong> school also had to<br />
balance its approach.<br />
“It’s a little bit of a catch-22, because <strong>the</strong><br />
bigger deal you make it seem, <strong>the</strong> bigger deal<br />
it is,” she said. “We thought that <strong>the</strong> more we<br />
brought it up, and <strong>the</strong> more we made a big<br />
thing about it, <strong>the</strong> more it would appear to ...<br />
students that we were changing everything.”<br />
Dunaway added that it would’ve been<br />
impossible to take into account everyone’s individual<br />
thoughts and that Crane was capable<br />
of best showcasing MPH in its true form.<br />
And for him, Crane did this through <strong>the</strong><br />
campaign’s language more so than <strong>the</strong> new<br />
colors or logo, such as <strong>the</strong> main catchphrase,<br />
<strong>the</strong> “MPH Effect,” which has also been more<br />
specifically defined as <strong>the</strong> “tenacity effect,”<br />
“integrity effect,” “readiness effect” and “preparedness<br />
effect,” among several o<strong>the</strong>r descriptors.<br />
“I’m amazed that <strong>the</strong>re’s so much interest<br />
in <strong>the</strong> colors, you know, we’re not talking<br />
about <strong>the</strong> language, because that’s what describes<br />
<strong>the</strong> school,” Dunaway said. “The colors<br />
are absolutely secondary. When … prospective<br />
parents read [<strong>the</strong> viewbook], <strong>the</strong>y’re looking<br />
at more than <strong>the</strong> colors. They’re looking at <strong>the</strong><br />
way it describes what it means to be a student<br />
at this school, and that’s what’s compelling<br />
about this place: it’s <strong>the</strong> kids we have here.”<br />
That language was given special attention<br />
by administrators, as <strong>the</strong>y agreed that it is <strong>the</strong><br />
primary way to convey what’s special about<br />
MPH.<br />
“Lots of things have had an effect on you,<br />
but <strong>the</strong> school has had an effect on you, and it’s<br />
sometimes hard to define what that is, but if<br />
we say <strong>the</strong> ‘MPH Effect,’ you know what we’re<br />
talking about. … We want people, when <strong>the</strong>y<br />
hear MPH, to think, ‘MPH Effect,’ ” Dunaway<br />
said<br />
Ȧnd prospective families seem to be buying<br />
<strong>the</strong> Effect. MPH has enrolled seven new<br />
students since <strong>the</strong> campaign began, <strong>the</strong> highest<br />
number of mid-year enrollees in at least five<br />
years, Neuner said. Dunaway added that <strong>the</strong>re<br />
has been a 60 percent increase in inquiries into<br />
<strong>the</strong> school from this time last year.<br />
Now it’s a matter of time to see whe<strong>the</strong>r or<br />
not <strong>the</strong> greens and blue and Farmhouse-less<br />
logo will continue to draw in new families and<br />
if <strong>the</strong> red and white can remain strong. While<br />
<strong>the</strong> school has said that nothing has changed<br />
(cont on p. 35)<br />
spring <strong>2017</strong> | 31