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the Pebble Spring 2017

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decide you’re a school with a tremendous<br />

amount of tradition that you want to keep,”<br />

said Sheehan, whose son happens to be an<br />

MPH alum. “And don’t get mixed messages<br />

into it. So you’re ultimately ei<strong>the</strong>r red and<br />

white or you’re whatever this is, blue, green<br />

and teal. Trying to be both is really a dreadful<br />

idea.”<br />

Crane representatives and Neuner both<br />

said <strong>the</strong>y disagree. Pam Mason-Norsworthy,<br />

Strategic Partnerships Manager at Crane, said<br />

that marketing campaigns for established independent<br />

schools need to respect <strong>the</strong> school’s’<br />

history while also moving forward and that<br />

marketing schools is different than marketing<br />

products.<br />

“We often need to contemporize a school’s<br />

visual presentation and messaging while<br />

still honoring <strong>the</strong> institution’s history,” Mason-Norsworthy<br />

said. “That doesn’t mean<br />

<strong>the</strong>re’s a foot in <strong>the</strong> past and one in <strong>the</strong> present,<br />

but ra<strong>the</strong>r that we respect <strong>the</strong> beloved<br />

visual representations that have come before.”<br />

O<strong>the</strong>r schools that have worked with<br />

Crane and implemented advertising-specific<br />

colors appreciate this balance. St. George’s Independent<br />

School in Tennessee, like MPH, has<br />

two sets of colors, and communications director<br />

Sarah Cowan said that despite <strong>the</strong>re being<br />

some initial confusion, <strong>the</strong> marketing strategy<br />

has been successful for <strong>the</strong> school thus far.<br />

“It’s not uncommon for institutions to<br />

work within <strong>the</strong>ir school colors, but I think it’s<br />

fairly limiting for an institution or corporation<br />

to feel constrained by a specific color palette,”<br />

Cowan said. “Recognizing tradition or history<br />

is important, especially in a school; being<br />

constrained by it in a difficult and competitive<br />

market is not smart.”<br />

An Administrative<br />

Analysis<br />

Looking back, Neuner and Stegeman<br />

agreed that <strong>the</strong> school could have<br />

better communicated <strong>the</strong> campaign<br />

with <strong>the</strong> MPH community; Dunaway said <strong>the</strong><br />

communication was “good: not great, not bad.”<br />

Neuner noted that <strong>the</strong> reception of <strong>the</strong> new<br />

colors might have been even more positive had<br />

<strong>the</strong> school presented in front of small student<br />

groups and had discussions begun earlier.<br />

But, Neuner said, <strong>the</strong> school also had to<br />

balance its approach.<br />

“It’s a little bit of a catch-22, because <strong>the</strong><br />

bigger deal you make it seem, <strong>the</strong> bigger deal<br />

it is,” she said. “We thought that <strong>the</strong> more we<br />

brought it up, and <strong>the</strong> more we made a big<br />

thing about it, <strong>the</strong> more it would appear to ...<br />

students that we were changing everything.”<br />

Dunaway added that it would’ve been<br />

impossible to take into account everyone’s individual<br />

thoughts and that Crane was capable<br />

of best showcasing MPH in its true form.<br />

And for him, Crane did this through <strong>the</strong><br />

campaign’s language more so than <strong>the</strong> new<br />

colors or logo, such as <strong>the</strong> main catchphrase,<br />

<strong>the</strong> “MPH Effect,” which has also been more<br />

specifically defined as <strong>the</strong> “tenacity effect,”<br />

“integrity effect,” “readiness effect” and “preparedness<br />

effect,” among several o<strong>the</strong>r descriptors.<br />

“I’m amazed that <strong>the</strong>re’s so much interest<br />

in <strong>the</strong> colors, you know, we’re not talking<br />

about <strong>the</strong> language, because that’s what describes<br />

<strong>the</strong> school,” Dunaway said. “The colors<br />

are absolutely secondary. When … prospective<br />

parents read [<strong>the</strong> viewbook], <strong>the</strong>y’re looking<br />

at more than <strong>the</strong> colors. They’re looking at <strong>the</strong><br />

way it describes what it means to be a student<br />

at this school, and that’s what’s compelling<br />

about this place: it’s <strong>the</strong> kids we have here.”<br />

That language was given special attention<br />

by administrators, as <strong>the</strong>y agreed that it is <strong>the</strong><br />

primary way to convey what’s special about<br />

MPH.<br />

“Lots of things have had an effect on you,<br />

but <strong>the</strong> school has had an effect on you, and it’s<br />

sometimes hard to define what that is, but if<br />

we say <strong>the</strong> ‘MPH Effect,’ you know what we’re<br />

talking about. … We want people, when <strong>the</strong>y<br />

hear MPH, to think, ‘MPH Effect,’ ” Dunaway<br />

said<br />

Ȧnd prospective families seem to be buying<br />

<strong>the</strong> Effect. MPH has enrolled seven new<br />

students since <strong>the</strong> campaign began, <strong>the</strong> highest<br />

number of mid-year enrollees in at least five<br />

years, Neuner said. Dunaway added that <strong>the</strong>re<br />

has been a 60 percent increase in inquiries into<br />

<strong>the</strong> school from this time last year.<br />

Now it’s a matter of time to see whe<strong>the</strong>r or<br />

not <strong>the</strong> greens and blue and Farmhouse-less<br />

logo will continue to draw in new families and<br />

if <strong>the</strong> red and white can remain strong. While<br />

<strong>the</strong> school has said that nothing has changed<br />

(cont on p. 35)<br />

spring <strong>2017</strong> | 31

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