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Downham Grange<br />
State of the art, loving care in Downham Market<br />
Welcome to Downham Grange Care Home, a striking new<br />
purpose-built development in Downham Market.<br />
We provide meaningful person-centred exceptional care for those in<br />
need of residential, respite, nursing or dementia care.<br />
From the Mayor’s Parlour<br />
It is an honour to be your mayor for the next year<br />
and I will strive to do my absolute best for you, the<br />
people of <strong>Swaffham</strong>.<br />
As most of you know, I have lived in <strong>Swaffham</strong> for over<br />
40 years and brought up all of my 4 children here.<br />
I have seen a lot of changes during this time, but<br />
what remains constant through all of this is the spirit<br />
of <strong>Swaffham</strong> and the people who make it. They are<br />
vibrant, interesting and loyal.<br />
This year we have a solid cohort of 13 dedicated<br />
town councillors working with your best interests in<br />
mind. This could not run without the volunteers that<br />
support the town in so many ways. We all appreciate<br />
them and know the reality of the bigger picture.<br />
The aim of my year will be one of working together to<br />
maximise a positive impact, implementing positive<br />
agendas. I hope you will join me.<br />
I have an open door policy and welcome any ideas or<br />
questions you might want to put to the council.<br />
I anticipate a busy year with lots of decisions being<br />
made and action being taken.<br />
Cllr Jill Skinner, Mayor of <strong>Swaffham</strong><br />
Boasting 62 en-suite bedrooms, the home has<br />
been finished to the most luxurious standards,<br />
with extra-wide corridors, a variety of large<br />
spacious and comfortable lounges and dining<br />
rooms with kitchenette areas that help to promote<br />
independence and social inclusion.<br />
The home has been designed to meet the needs<br />
of people who require nursing and dementia<br />
care. This exciting new development meets our<br />
Kingsley care ethos, responding to individual<br />
needs and providing the highest standards of care.<br />
Like all Kingsley Healthcare Homes, our care is<br />
focused around each person’s individual needs and<br />
wishes. We value and respect how each person<br />
chooses to spend their day.<br />
Our strong ethos of person-centred care runs<br />
through everything we do. Our staff are all highly<br />
experienced and receive on-going training to make<br />
sure that we deliver only the very best quality care.<br />
We really want to make a difference<br />
to the lives of the people we care for.<br />
With this in mind we have built the<br />
home to the highest specifications,<br />
giving particular consideration<br />
to making the design and layout<br />
suitable for people living with a<br />
dementia.<br />
This new home will enable us to<br />
continue to provide high-quality<br />
surroundings and environment. It<br />
will ensure our staff deliver quality<br />
of service and improve the quality of<br />
life of our residents every day.<br />
The staff at Downham Grange go<br />
that extra mile to make the home<br />
feel comfortable and relaxed. We<br />
like Downham Grange to feel like<br />
a ‘home from home’. We encourage<br />
people to take part in the daily living<br />
activities as well as other ongoing<br />
activities that take place throughout<br />
the day.<br />
Highways<br />
Highway problems should be reported to Norfolk<br />
County Council: Tel. 0344 800 8020.<br />
Faulty street lights can be reported at the Town Hall<br />
during office hours or by telephoning Norfolk County<br />
Council 0344 800 8020. Reports should give a precise<br />
location of the light and the number on the column.<br />
Alternatively visit www.norfolk.gov.uk. Search:<br />
Street Lights/Pot Holes<br />
<strong>Swaffham</strong> Relief in Need Charity<br />
Registered Charity No. 1072912<br />
Relief in Need is a Registered Charity which meets 6<br />
times a year, offering grants for a specific purpose for<br />
the relief of persons resident in the area of benefit<br />
(i.e. <strong>Swaffham</strong>) who are in need, hardship or distress.<br />
Application Forms are available from the Town Hall<br />
or reliefinneed@swaffhamtowncouncil.gov.uk<br />
“It took me just a few<br />
days to feel at home<br />
because the staff are<br />
so welcoming and<br />
caring”<br />
Downham Grange Care Home<br />
Clackclose Road, Downham Market,<br />
Norfolk PE38 9PA<br />
Tel 01366 387054 Fax 01366 385861<br />
downham.manager@kingsleyhealthcare.co.uk<br />
www.kingsleyhealthcare.co.uk<br />
Agencies at <strong>Swaffham</strong> Town Hall<br />
<strong>Swaffham</strong> Museum Gift Shop & Tourist<br />
Information Centre Open: Mon-Fri, 10am – 4pm<br />
& Sat 10am - 1pm 01760 721230<br />
Breckland Council Room 1: Open 9am – 1pm & 1:30pm<br />
- 4pm every Monday. 9:30am – 1pm every Tuesday,<br />
Thursday & Friday. Council Tax & benefit enquires.<br />
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