2014 February PASO Magazine
A monthly look at life in the remarkable community of Paso Robles.
A monthly look at life in the remarkable community of Paso Robles.
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By Millie Drum<br />
Once the employees of IQMS learned that they<br />
could sign the letter nominating their employers<br />
and owners of the company, Randy and Nancy<br />
Flamm, for the Chamber of Commerce Roblan<br />
of the Year, the line from the lobby’s front desk<br />
went out the door! With the recent announcement,<br />
the Flamms were overwhelmed with the<br />
honor especially since it came from the extraordinary<br />
support from their employees. Randy says,<br />
“We were very humbled by the announcement. It’s<br />
amazing. We’ve been very blessed with the huge<br />
success of our company and our people. We’re in a<br />
very large industry. We’re big for around here, but<br />
comparatively, we are very small. We love what we<br />
do and we have literally hundreds of people trying<br />
to purchase IQMS every year. We want to see how<br />
big we can become and part of that is giving back.<br />
We’re very profitable which makes it easy to give<br />
back to the community.<br />
“Our main focus is education and giving our local<br />
kids the ability to be productive in their lives. Nancy<br />
and I believe that what our country needs for the future<br />
starts with the kids. That’s why we are so happy<br />
to support the youth in FFA, 4-H and Skills USA.<br />
We love to hire them as they come off the farm or<br />
ranch because they understand the work ethic.”<br />
IQMS began like many other large high-tech<br />
companies. “Nancy and I met in the Bay Area<br />
while working for the same company in the late<br />
70s when micro computers were just coming out.<br />
We built the software to make our jobs easier in the<br />
manufacturing realm.<br />
“In 1978, I belonged to the Homebrew Computer<br />
Club where Steve Jobs and Steve Wozniak<br />
got their start. Obviously, they did quite a bit better<br />
than I did! Back then, I was using micro computers<br />
to monitor industrial equipment.”<br />
While working for General Electric, a conversation<br />
over dinner with clients who were dealing with<br />
similar problems in their manufacturing company<br />
prompted the eventual creation of IQMS. Randy<br />
recalls telling them, “I wrote the software that was<br />
so great that we’d take long lunches while the software<br />
did the work! They said, “Why don’t you write<br />
that software for us? I was very happy at GE and<br />
politely declined, but they kept after me. I agreed<br />
ooh-la-la!<br />
valentine’s day is friday, february 14<br />
to write software for<br />
them, but sell it too.<br />
Nancy and I began<br />
that project parttime<br />
in August 1988<br />
while we were still working. The word got around so<br />
we quit our jobs in 1989, got a second mortgage on<br />
the house and started IQMS in our living room.<br />
“We struggled for a while but quickly figured<br />
out that we could live anywhere. Nancy didn’t care<br />
for the Los Angeles area and didn’t want to move<br />
back to the Bay Area, so we picked somewhere in<br />
between.” In the early 80s, a business trip brought<br />
Randy to Paso. He adds, “We had breakfast at Vic’s<br />
Café and I said ‘This is a wonderful place! We were<br />
in suits and ties!’ Larry Eastwood is a great guy! We<br />
settled here in 1993 and bought a small ranch near<br />
Lake Nacimiento. Our first office was off Vendels<br />
Circle with only a handful of us. Now we have 120<br />
employees here, so we’ve grown up in Paso.<br />
“Since 2009 we’ve enjoyed a high growth rate;<br />
in fact we’ve over doubled in size.” IQMS provides<br />
Enterprise Resource Planning or ERP for manufacturing<br />
companies with software for every function<br />
from quality control, inventory, time clocks,<br />
scheduling, payroll and general ledger. Flamm<br />
adds, “Our main clientele is automotive parts and<br />
medical device companies. The majority of our customers<br />
are in the United States. We have offices<br />
in China, the United Kingdom, Sweden, Canada,<br />
Mexico City, the Chicago area and expanding to<br />
the Charlotte, North Carolina area.”<br />
Randy and Nancy enjoy their success and personal<br />
endeavors with such a genuine spirit and a wonderful<br />
sense of humor! To further support FFA and<br />
4-H, the Flamms participate in the Mid-State Fair<br />
livestock auction and invite their employees to bring<br />
their coolers to work and load up their freezers with<br />
Sweep her off her<br />
feet this<br />
Valentine’s Day!<br />
805-239-3032<br />
Von’s Shopping Center<br />
1191 Creston Rd.<br />
www.countryfloristandgift.com<br />
fresh meat. Randy smiles and<br />
says, “It stimulates freezer sales<br />
too! We also allow the employees<br />
who don’t have an agricultural<br />
background to feed our<br />
bulls!” Since the Flamms also<br />
run a cattle operation with<br />
their ranches near the lake and<br />
Cambria, the bulls spend their<br />
off time on acreage adjacent to<br />
IQMS. The employees enjoy an outdoor break in the<br />
pasture and the bulls appreciate the special attention...especially<br />
a carrot now and then! Randy adds,<br />
“The cow and calf operation has been my hobby for<br />
the last 20 years. Nancy’s latest hobby is the Cambria<br />
Pub and Steakhouse. She’s doing very well.” Naturally,<br />
Nancy uses all IQMS software for the back end<br />
operation of the restaurant.<br />
When the call for service arises, the employees<br />
of IQMS also eagerly pitch in with volunteer<br />
hours or donations to local charities and nonprofit<br />
organizations to include AYSO, North<br />
County Women’s Shelter, Food Bank of SLO,<br />
Woods Humane Society, United Way and Toys<br />
for Tots. Fundraising events for walkers, runners<br />
and cyclists are popular; fostering the IQMS<br />
team spirit. Several employees serve on the<br />
Board of Directors of Skills USA and Softec.<br />
Marketing Director Daniele Fresca proposed the<br />
Adopt-a-Park program to Randy. She adds, “Of<br />
course, Randy said ‘Go Big or Go Home! Let’s do<br />
the Downtown City Park!’ With between 5 to 15<br />
employee volunteers every other week, we pick up<br />
trash and report any repairs.” Randy adds, “We get<br />
paid back too. It’s such a feel good thing.”<br />
Through their kindness and generosity, Randy<br />
and Nancy Flamm are setting the example for our<br />
youth, the IQMS employees and the community<br />
at large by embracing a very simple, yet profound<br />
belief. In Randy’s own words, “Instead of what can<br />
I take; it should be what can I give?”<br />
Thank you, Randy and Nancy for such a remarkable<br />
commitment to our community!<br />
ODYSSEY World Café<br />
Friday Night Specials<br />
Prepared by Chef Carmelo<br />
<strong>February</strong> 7th<br />
Seafood Paella<br />
<strong>February</strong> 21st<br />
Beef Stroganoff<br />
<strong>February</strong> 14th<br />
Valentine’s Day<br />
NY Steak & Prawns,<br />
Shrimp Scampi, or NY Steak<br />
<strong>February</strong> 28th • Shepherd’s Pie<br />
Check our WebCam for Daily Soups and Specials<br />
www.odysseyworldcafe.com<br />
Open Everyday - All Day From 11am Until 8:30pm Until 9 on Friday & Saturday<br />
1214 Pine Street Paso Robles 237-7516<br />
16 Paso Robles <strong>Magazine</strong>, <strong>February</strong> <strong>2014</strong>