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2014 February PASO Magazine

A monthly look at life in the remarkable community of Paso Robles.

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By Millie Drum<br />

Once the employees of IQMS learned that they<br />

could sign the letter nominating their employers<br />

and owners of the company, Randy and Nancy<br />

Flamm, for the Chamber of Commerce Roblan<br />

of the Year, the line from the lobby’s front desk<br />

went out the door! With the recent announcement,<br />

the Flamms were overwhelmed with the<br />

honor especially since it came from the extraordinary<br />

support from their employees. Randy says,<br />

“We were very humbled by the announcement. It’s<br />

amazing. We’ve been very blessed with the huge<br />

success of our company and our people. We’re in a<br />

very large industry. We’re big for around here, but<br />

comparatively, we are very small. We love what we<br />

do and we have literally hundreds of people trying<br />

to purchase IQMS every year. We want to see how<br />

big we can become and part of that is giving back.<br />

We’re very profitable which makes it easy to give<br />

back to the community.<br />

“Our main focus is education and giving our local<br />

kids the ability to be productive in their lives. Nancy<br />

and I believe that what our country needs for the future<br />

starts with the kids. That’s why we are so happy<br />

to support the youth in FFA, 4-H and Skills USA.<br />

We love to hire them as they come off the farm or<br />

ranch because they understand the work ethic.”<br />

IQMS began like many other large high-tech<br />

companies. “Nancy and I met in the Bay Area<br />

while working for the same company in the late<br />

70s when micro computers were just coming out.<br />

We built the software to make our jobs easier in the<br />

manufacturing realm.<br />

“In 1978, I belonged to the Homebrew Computer<br />

Club where Steve Jobs and Steve Wozniak<br />

got their start. Obviously, they did quite a bit better<br />

than I did! Back then, I was using micro computers<br />

to monitor industrial equipment.”<br />

While working for General Electric, a conversation<br />

over dinner with clients who were dealing with<br />

similar problems in their manufacturing company<br />

prompted the eventual creation of IQMS. Randy<br />

recalls telling them, “I wrote the software that was<br />

so great that we’d take long lunches while the software<br />

did the work! They said, “Why don’t you write<br />

that software for us? I was very happy at GE and<br />

politely declined, but they kept after me. I agreed<br />

ooh-la-la!<br />

valentine’s day is friday, february 14<br />

to write software for<br />

them, but sell it too.<br />

Nancy and I began<br />

that project parttime<br />

in August 1988<br />

while we were still working. The word got around so<br />

we quit our jobs in 1989, got a second mortgage on<br />

the house and started IQMS in our living room.<br />

“We struggled for a while but quickly figured<br />

out that we could live anywhere. Nancy didn’t care<br />

for the Los Angeles area and didn’t want to move<br />

back to the Bay Area, so we picked somewhere in<br />

between.” In the early 80s, a business trip brought<br />

Randy to Paso. He adds, “We had breakfast at Vic’s<br />

Café and I said ‘This is a wonderful place! We were<br />

in suits and ties!’ Larry Eastwood is a great guy! We<br />

settled here in 1993 and bought a small ranch near<br />

Lake Nacimiento. Our first office was off Vendels<br />

Circle with only a handful of us. Now we have 120<br />

employees here, so we’ve grown up in Paso.<br />

“Since 2009 we’ve enjoyed a high growth rate;<br />

in fact we’ve over doubled in size.” IQMS provides<br />

Enterprise Resource Planning or ERP for manufacturing<br />

companies with software for every function<br />

from quality control, inventory, time clocks,<br />

scheduling, payroll and general ledger. Flamm<br />

adds, “Our main clientele is automotive parts and<br />

medical device companies. The majority of our customers<br />

are in the United States. We have offices<br />

in China, the United Kingdom, Sweden, Canada,<br />

Mexico City, the Chicago area and expanding to<br />

the Charlotte, North Carolina area.”<br />

Randy and Nancy enjoy their success and personal<br />

endeavors with such a genuine spirit and a wonderful<br />

sense of humor! To further support FFA and<br />

4-H, the Flamms participate in the Mid-State Fair<br />

livestock auction and invite their employees to bring<br />

their coolers to work and load up their freezers with<br />

Sweep her off her<br />

feet this<br />

Valentine’s Day!<br />

805-239-3032<br />

Von’s Shopping Center<br />

1191 Creston Rd.<br />

www.countryfloristandgift.com<br />

fresh meat. Randy smiles and<br />

says, “It stimulates freezer sales<br />

too! We also allow the employees<br />

who don’t have an agricultural<br />

background to feed our<br />

bulls!” Since the Flamms also<br />

run a cattle operation with<br />

their ranches near the lake and<br />

Cambria, the bulls spend their<br />

off time on acreage adjacent to<br />

IQMS. The employees enjoy an outdoor break in the<br />

pasture and the bulls appreciate the special attention...especially<br />

a carrot now and then! Randy adds,<br />

“The cow and calf operation has been my hobby for<br />

the last 20 years. Nancy’s latest hobby is the Cambria<br />

Pub and Steakhouse. She’s doing very well.” Naturally,<br />

Nancy uses all IQMS software for the back end<br />

operation of the restaurant.<br />

When the call for service arises, the employees<br />

of IQMS also eagerly pitch in with volunteer<br />

hours or donations to local charities and nonprofit<br />

organizations to include AYSO, North<br />

County Women’s Shelter, Food Bank of SLO,<br />

Woods Humane Society, United Way and Toys<br />

for Tots. Fundraising events for walkers, runners<br />

and cyclists are popular; fostering the IQMS<br />

team spirit. Several employees serve on the<br />

Board of Directors of Skills USA and Softec.<br />

Marketing Director Daniele Fresca proposed the<br />

Adopt-a-Park program to Randy. She adds, “Of<br />

course, Randy said ‘Go Big or Go Home! Let’s do<br />

the Downtown City Park!’ With between 5 to 15<br />

employee volunteers every other week, we pick up<br />

trash and report any repairs.” Randy adds, “We get<br />

paid back too. It’s such a feel good thing.”<br />

Through their kindness and generosity, Randy<br />

and Nancy Flamm are setting the example for our<br />

youth, the IQMS employees and the community<br />

at large by embracing a very simple, yet profound<br />

belief. In Randy’s own words, “Instead of what can<br />

I take; it should be what can I give?”<br />

Thank you, Randy and Nancy for such a remarkable<br />

commitment to our community!<br />

ODYSSEY World Café<br />

Friday Night Specials<br />

Prepared by Chef Carmelo<br />

<strong>February</strong> 7th<br />

Seafood Paella<br />

<strong>February</strong> 21st<br />

Beef Stroganoff<br />

<strong>February</strong> 14th<br />

Valentine’s Day<br />

NY Steak & Prawns,<br />

Shrimp Scampi, or NY Steak<br />

<strong>February</strong> 28th • Shepherd’s Pie<br />

Check our WebCam for Daily Soups and Specials<br />

www.odysseyworldcafe.com<br />

Open Everyday - All Day From 11am Until 8:30pm Until 9 on Friday & Saturday<br />

1214 Pine Street Paso Robles 237-7516<br />

16 Paso Robles <strong>Magazine</strong>, <strong>February</strong> <strong>2014</strong>

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