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Grey Power June 2016

The Grey Power Magazine is a prime national news source for its readers – New Zealand men and women over 50. Circulated quarterly to more than 68,000 members, Grey Power Magazine reports on the policies of the Grey Power Federation, and the concerns of the elderly, backgrounding and interpreting official decisions which affect their lives.

The Grey Power Magazine is a prime national news source for its readers – New Zealand men and women over 50. Circulated quarterly to more than 68,000 members, Grey Power Magazine reports on the policies of the Grey Power Federation, and the concerns of the elderly, backgrounding and interpreting official decisions which affect their lives.

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national <strong>Grey</strong>power mAGAZINE » june <strong>2016</strong> 25<br />

Heat pumps make for<br />

healthy living<br />

More than 50 percent of Kiwis have<br />

noticed health improvements since<br />

installing their heat pumps<br />

A<br />

recent survey into<br />

New Zealanders’<br />

heat pump habits,<br />

by consumer satisfaction<br />

company, Canstar<br />

Blue has revealed that<br />

more than 60 percent<br />

of Aucklanders have<br />

noticed improvements<br />

in their health since<br />

installing a heat pump.<br />

Those under the age<br />

of 30 are the most likely<br />

age group to have noticed<br />

they are healthier (59%)<br />

compared with those<br />

aged 70 plus (47%).<br />

Do heat pumps help?<br />

Forty three percent of<br />

New Zealanders say that<br />

having a heat pump has<br />

reduced their power bills,<br />

especially those who are<br />

70 years and over (58%),<br />

says Canstar New Zealand<br />

generalmManager,<br />

Jose George.<br />

“Men (49%) are also<br />

more likely than women<br />

(35%) to say that a heat<br />

pump has lent a helping<br />

hand with their power expenses.”<br />

Close to three quarters<br />

of Kiwis (74%) now believe<br />

that a heat pump is<br />

a must have in any house<br />

that they live in and a<br />

third have more than one<br />

heat pump in their home.<br />

These shoes or the<br />

lights?<br />

Kiwis under the age of<br />

30 are feeling the pinch<br />

when it comes to paying<br />

their electricity bill; 38<br />

percent of the younger<br />

generation are having to<br />

reduce their spending on<br />

other items so they can<br />

pay their power bills, says<br />

Jose George.<br />

“So if you’re still struggling<br />

with your winter<br />

power bills, check out<br />

Canstar Blue’s latest electricity<br />

provider’s survey<br />

to make sure you’re getting<br />

the best deal.<br />

“From switching power<br />

companies, insulating<br />

your home, going solar<br />

or installing double glazing,<br />

there are a number of<br />

ways you can reduce your<br />

power bills; strategic use<br />

of heat pumps are just<br />

one tool in your bill-fighting<br />

toolbox.”<br />

Women (33%) are<br />

significantly more likely<br />

than men (26%) to have<br />

had to cut down on other<br />

purchases so they can<br />

ensure they have enough<br />

money to pay power bills.<br />

Aucklanders and those<br />

in Waikato are the most<br />

likely to sacrifice spending<br />

on other items (31%)<br />

whereas those in Bay of<br />

Plenty aren’t having the<br />

same troubles (21%).<br />

A large portion of Kiwis<br />

(42%) are anxious<br />

about opening their power<br />

bills, especially in the<br />

winter months. Cantabrians<br />

are the most likely<br />

of all the regions to feel<br />

a pang of anxiety when<br />

their bill arrives (44%)<br />

while Aucklanders and<br />

Wellingtonians are the<br />

least stressed about their<br />

power rates (41%).<br />

Heat pump technology<br />

A third of New Zealanders<br />

have more than one<br />

heat pump in their homes,<br />

and close to half of Cantabrians<br />

can claim multipump<br />

status (48%), says<br />

Mr George.<br />

“And those in Bay of<br />

Plenty are being tech-savvy<br />

with their heat pumps,<br />

with a third remotely activating<br />

their heat pump so<br />

that their homes are warm<br />

when they get back.”<br />

Close to half (47%) of<br />

New Zealanders are using<br />

the timing functionality<br />

on their pumps and men<br />

(51%) seem to be more<br />

likely to set it to come on at<br />

a specific time than women<br />

(41%).<br />

The survey asked respondents<br />

to rate their<br />

heat pump across six variables:<br />

1. Value for money<br />

2. Reliability<br />

3. Ease of use (of the controls<br />

and buttons)<br />

4. Functionality (ability to<br />

choose and adjust functionality)<br />

5. Quietness while operating<br />

6. Overall satisfaction<br />

Toshiba has come out<br />

on top for overall customer<br />

satisfaction for 2015,<br />

achieving 5 stars in every<br />

category across the board.<br />

Consumers said that<br />

their number one driver<br />

of satisfaction with their<br />

heat pump was value for<br />

money (32%), followed<br />

by functionality (26%).<br />

Toshiba scored 5 stars<br />

for both of these drivers<br />

and was the only brand to<br />

score five stars for functionality.<br />

Toshiba has been providing<br />

top service and air<br />

conditioning solutions<br />

for consumers for the last<br />

40 years, and believe that<br />

quality is what will always<br />

set them apart from their<br />

competitors, says George.<br />

“Toshiba has applied<br />

a Quality Assurance program<br />

to ensure maximum<br />

reliability and highest<br />

quality of all their airconditioning<br />

equipment.”<br />

Heat Pumps by region:<br />

Auckland: Aucklanders<br />

are least likely (equal<br />

with Wellingtonians)<br />

to feel stresses or significantly<br />

anxious when<br />

they open their power<br />

bill during the winter period<br />

(41%), most likely to<br />

say that their health has<br />

improved since installing<br />

a heat pump (62%),<br />

most likely to have had<br />

to reduce their spending<br />

on other items so they<br />

can pay their power bill<br />

(31%), and most likely to<br />

say that a heat pump is<br />

now a must have in any<br />

house they live in (78%).<br />

Waikato: Those in<br />

the Waikato are least<br />

likely to say that having<br />

a heat pump has reduced<br />

their power bills (31%),<br />

most likely to have had to<br />

reduce their spending on<br />

other things so they can<br />

pay their power bill (31%),<br />

most likely to have had<br />

home insulation installed<br />

prior to the heat pump<br />

being installed (85%) and<br />

most likely to say they use<br />

their heat pump for cooling<br />

in summer and heating<br />

in winter (81%).<br />

Wellington: Wellingtonians<br />

are least likely<br />

(equal with Aucklanders)<br />

to feel stressed or significantly<br />

anxious when<br />

Continued on page 30<br />

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