Insights Success The 10 Fastest Growing ERP Solution Provider Companies

www.insightssuccess.com 

AUGUST 2017 

The way of business solutions 

THE 

10 

FASTEST GROWING 

E R P 

SOLUTION PROVIDER 

C O M P A N I E S 

ERP Protections 

ERP and it’s Security 

Challenges 

Gary Nemmers 

CEO & President 

Trending 

Intelligence ERP: 

An Innovative 

Approach in the Market 

IQMS 

Delivering World-class, 

Scalable and Secure 

ERP Solutions

Editorial 

smart ERP system helping as a solitary cause of truth 

Afor the company improves all of the provisions, 

collecting documentation from an MES and an alert 

management solution. The ERP platform provides the 

manufacturer with visibility and management of materials, 

quality, scheduling, and inventory management in order to trace 

specific orders. In this process, if a safety risk is uncovered, 

instant action must be taken to recall the affected product. The 

traceability feature of ERP assists businesses to trace all 

ingredients or end products back to the supplier, through the 

inbound carrier, and moved to the outbound carrier and 

eventually to the distributor. 

ERP Solutions: 

A Perfect Move 

for Glorifying 

Your Business 

Moreover, with the dawn of the Internet and cloud computing 

trends, we can see a novel paradigm shift with ERP systems. 

Users have developed more and more acquaintance and content 

while using applications on their tablets and browsers on their 

laptops. They now believe and call that same ease-of-use and 

suppleness from their ERP systems. Solution providers have seen 

the demand from its clients to have intelligent software or 

workflow engines that can strongly handle a process or notify 

users when an exception happens. Customers want a guideless to 

use, configurable dashboards that provide one click to key with 

relevant information’s. These demands can be completed with the 

aid of effective ERP solutions that allow them to analyze the 

sales and financial data from a variation of diverse outlooks. 

Deployment of an Intelligent ERP system acts as a system 

throughout your entire company – not essentially just for supply 

chain or just for finance. With this in mind, it’s important to talk 

to company leaders in all areas to get their input on the 

functionalities they would like in a management system. ERP 

applications are meant to amalgamate your company throughout 

all areas and surge visibility for workers. 

We can proudly say that, solution providers had a specific focus 

on the various industries and monitored the real-time process 

portion to become the true strength of the system — specifically 

how it lines with the rest of the system to permit for swift, up to 

date and in-depth review of the production floor. Additionally, 

deployment of a perfect ERP solution of solutions providers are 

facilitating as a backbone for them and giving the considerable 

flexibility in their system, will helps companies to grow bigger 

and better in the marketplace. 

Sachin Bhandare

www.inonic.com

08 

IQMS®: 



ERP Solutions 

C X O S T A N D P O I N T A R T I C L E S 

40 

The Proliferation 

of Complexity 

ERP and it’s Security 

Challenges 

Intelligence ERP: 

An Innovative Approach 

in the Market 

22 

16 

Is Your Business Ready 

for an ERP System? 32

C O N T E N T 

ABM Knowledgeware: 

India’s First Choice for e-Municipality 

& e-Governance solutions… 

18 

00 20 

Big Bang ERP: 

A Dedicated Cloud ERP Solutions 

Advisor to Escalate your Business 

Deskera: 

Award-Winning Software 

to Automate Your Business 

26 

28 

Kloudville: 

Creating New Denition 

for ERP Solutions 

Oracle: 

Scaling Business Growth 

36 

with Oracle ERP Cloud 

42 

ProcessPro: 

Committing to Provide 

Best-in-Class ERP Solutions

Marketing Manager Chris 

Business Development Executive 

David, Joseph, 

John, Mary 

Research Analyst Jennifer 

Circulation Manager Robert 

Database Management Steve 

Technology Consultant Vishal More 

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Phone - (614)-602-1754 

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Editor-in-Chief Pooja M. Bansal 

Senior Editor 

sales@insightssuccess.com 

August 2017 

Corporate Ofces: 

Ariana Lawrence 

Managing Editor Sachin Bhandare 

Co-Editors 

Archana Ghule 

Jacob Thomas 

Contributors 

Rajarshi, Kaustav, Abhinav 

Visualiser David King 

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The 

10 Fastest Growing 

ERP Solution 

Provider Companies 

The Long-Lasting Momentum 

of ERP in Industries 

he ERP companies are going into a transformative epoch described by sustained but modest evolution, a 

Ttransformed effort on product and process innovation, and extraordinary collaboration across the value chain. 

Further, while the precipitateness of global economic events create new challenges on a daily basis, industries 

have advanced outlines and implemented to improve lucidity and lessen risk across the supply chain as well as the 

overall enterprise. 

We can say that ERP solution providers are persistently advancing competitive cost configurations as they align their 

business models with changing market dynamics. They are ramping up their advance strategies to move their offerings 

in anticipation of extra orders and to produce themselves even leaner. Their business models are changing, and as a 

result, with value-added facilities, they are attracting a more momentous source of revenue and yielding plentiful 

profits. 

In this issue of “The 10 Fastest Growing ERP Solution Provider Companies,” we have ornamented some of the 

noticeable organizations, who have achieved trademark by providing Best-in-Class ERP solutions and are well 

equipped for proceeding the ERP sectors' future. These organizations sponsored the diverse industries in transforming 

their approach of business work with excellent strategy execution and customer satisfaction as the premier priority. 

Our magazine's journey starts with the Cover story on IQMS, who uniquely combine ERP and manufacturing 

execution system (MES) functionality to give manufacturers a comprehensive end-to-end suite for running the 

business, backed by the real-time performance and scalability that companies demand. 

Apart from our cover story, we have ABM Knowledgeware, IT software and services Company (BSE 531161), is one 

of the few IT companies in India with an exclusive focus on e-Municipality & e-Governance solutions. We have Big 

Bang ERP, a boutique consulting firm that helps businesses optimize and streamline their processes, by implementing 

cloud business solutions like NetSuite ERP, Salesforce CRM, FinancialForce ERP, Rootstock MRP, ServiceNow ITSM 

and custom business apps. We have Deskera that delivers ERP solutions that help companies of all sizes and industries, 

run better. Dynamics Africa is focusing on Microsoft Dynamics NAV and GP Enterprise solutions. Kloudville 

provides a suite of agile business applications to help run and transact commerce operations for business processes. 

Lancom Technology for delivering innovative and elegant IT solution to growing NZ businesses, Oracle for offering a 

complete, innovative and proven cloud solution for organizations of all sizes, ProcessPro develops, sells, implements 

and supports a complete ERP software solution for businesses that execute batch process manufacturing in highly 

regulated industries, and Xorosoft for offering innovative labor management software and cloud ERP solutions to 

businesses. 

We have encompassed, “Intelligence ERP: An Innovative Approach in the Market” and “ERP and it’s Security 

Challenges,” scripted by our in-house editors in the wonderful pages of this magazine. 

We have also covered CXO on, “The Proliferation of Complexit,” by Rana Gujral, Cofounder & CEO of TiZE. 

So, do flip the pages of our magazine to uncover the prominent inspirations of the EPR industry.

Cover Story 

Gary Nemmers 

CEO & President







ERP Solutions 

‘ 

We offer an 

innovative manufacturing 

industry ERP software 

solution that 

helps manufacturing 

enterprises to stay lean, 

agile and competitive 

‘

Being able to meet the constantly evolving demands 

and expectations of customers, managing 

statutory/regulatory compliance, staying abreast 

with the competitive industrial environment, planning and 

stocking inventory and most importantly, manufacturing 

quality products consistently are some of the prominent 

challenges faced by manufacturing and assembly 

® 

companies. IQMS addresses all these aforementioned 

issues, as well as other challenges, faced by businesses 

operating in the manufacturing industry. IQMS takes great 

pride in offering its suite of highly scalable, flexible and 

faster ERP solutions for the manufacturing sector. 

IQMS is a privately held, global software company based in 

Paso Robles, California with offices across North America, 

Europe and Asia, built by and for manufacturers. Born on 

the shop floor, its enterprise resource planning (ERP) 

software is tailored exactly for the manufacturing 

environment. It understands manufacturers’ challenges and 

delivers quality solutions that allow customers to run their 

businesses better. Designed on accountability, the IQMS 

system combines ERP, manufacturing execution system 

(MES), and manufacturing software to advance all aspects 

of a manufacturer’s business, providing a comprehensive 

end-to-end suite that is supported by real-time performance 

and scalability. 

Fascinating Leaders of IQMS 

Randall Flamm, Founder of IQMS, began his career in 

1973 as a Maintenance Engineer at a Northern California 

based molding facility. Due to the lack of commercially 

available manufacturing software, Flamm began developing 

a program that targeted the information needs of the plastics 

industry. As his new quoting software was embraced and 

implemented at the company, so did his desire to expand it 

‘‘ 

We deliver a comprehensive 

end-to-end suite that is 

supported by real-time 

performance and scalability 

‘‘ 

to encompass scheduling, inventory control, and production 

reporting. In 1989, Flamm founded IQMS and started 

evolving the ERP product with new features and 

functionality across numerous industries. With Flamm’s 

retirement in 2015, Gary Nemmers joined IQMS as the 

CEO and President of IQMS. 

Both IQMS corporate leaders saw the same opportunity: a 

manufacturer’s success was contingent upon the shop 

floor’s procedures and processes. With the outline of 

automation and information technology oversight and 

management for the industry, shop floor operations could 

increasingly become more efficient and cost-effective with 

the right system in place. 

Superlative Solutions with Great Services 

IQMS solutions are quite apt for discrete and batch 

manufacturers of auto components, consumer products, 

electronics, machinery, precision products, plastics, steel 

and various manufacturing and assembly plants. 

Specifically, IQMS' ERP solution is perfect for process 

manufacturers of leather, cement, dairy, food and 

beverages, chemicals, plastics, steel, etc. 

Developed specifically for mid-market repetitive, discrete 

and batch process manufacturers, IQMS delivers robust 

capabilities for addressing strict customer and regulatory 

certification and compliance. IQMS achieves this by 

supplying traditional ERP functionality for accounting, 

sales orders, material requirements, inventory and 

purchasing, plus extended native features for customer 

relationship management (CRM), human resources, 

production scheduling, shop floor control, warehouse and 

quality modules. 

Within the ERP market, the company is seeing debates on 

the merits of the cloud versus on-premises implementations. 

IQMS believes that its customers should be able to choose 

the deployment that best suits their needs, so the company 

has formed its Choice is the New Cloud program. 

Through this program, IQMS offers options for deploying 

software that confirms robust protection and disaster

‘‘ 

We are committed to providing 

smart, safe and sustainable 

ERP solutions around the world 

‘‘ 

recovery for its customers, but without the cost of 

maintaining a remote data center. Instead, customers can 

install the IQMS system through one of three deployment 

approaches: 

(1) As a cloud-based subscription service, 

(2) As licensed software managed in the cloud by IQMS, or 

(3) As an on-premises implementation of licensed software. 

With these three deployment options, manufacturers have 

the flexibility to choose the right solution for their company 

and their budget. 

IQMS’ competition tends to emphasize traditional “back 

office” ERP functionality; whereas, with IQMS, its focus is 

on the manufacturing shop floor where “the money is 

made” by fulfilling orders on time with quality products 

while minimizing costs. The company makes it a priority to 

ensure that manufacturers are meeting quality strategies and 

standards while accomplishing short delivery times, saving 

time and money. 

As technology progresses, so does IQMS’ software. From 

wireless and mobile capabilities to the ever cumulative 

requirement for instantaneous visibility, collaboration and 

communication, IQMS EnterpriseIQ software will continue 

to protect a strategic place in manufacturing as the only 

total, enterprise-wide solution. 

complex and unreliable supply chains in order to achieve 

increasingly lower price points. However, today, the 

manufacturing sector is reshoring to the countries where the 

final product is made, enabling short supply chains that can 

be relied upon to produce quality parts on short notice. 

IQMS sees manufacturers building additional plants close 

to their end consumers to ensure this ease of doing 

business. With multiple plants in place, manufacturers are 

relying heavily on automation along with production and 

process monitoring to deliver quality parts on time to 

specification. 

In the most advanced manufacturing regions, industry 

regulations are on the rise, and these requirements are being 

pushed down the supply chain. Mid-market manufacturers 

are seeking information and equipment to measure and 

document regulatory compliance. Therefore, the need for 

ERP systems with integrated quality management 

functionality is on the rise. Through its Implementation by 

Design process, IQMS certifies that manufacturers can 

migrate to a fresh ERP system within three to six months. 

Making Clients a Top Priority 

At IQMS, there are three teams dedicated to client relations: 

First, the frontline Customer Support Group, which is 

available 24 hours a day, 7 days a week, 365 days a year, 

directly answers its customers’ product usage and support 

New Approaches and Cutting-edge Solutions 

IQMS believes that previously the manufacturing industry 

was focusing on low-cost components, relying on long,

‘ 

We form long-term partnerships with our customers 

based on trust, support and bottom-line, measurable ROI 

‘ 

questions, ensuring their systems continue to run efficiently. 

Second, its Professional Services and Education Group 

provides ongoing training so that customers can 

continuously receive additional value from their ERP 

systems. With a solid team of project managers, solution 

architects, and subject matter experts in place, the 

Professional Services team offers assistance from planning 

and implementing the new ERP solution through full 

adoption and ongoing maintenance of the solution with 

training, shadowing, mentoring and change management 

support. 

And third is the Customer Success Group, which works 

proactively with customers to extract maximum value from 

their IQMS products and services. Team members from this 

group collaborate with customers to recognize their uses of 

and experiences with the software, identifying any gaps. 

Centered on their findings, the team will offer 

recommendations and work with their IQMS Support and 

Professional Services counterparts to provide customers the 

training, knowledge and resources to maximize their 

operational efficiency and effectiveness, ensuring customers 

reach their business goals and objectives. 

What most stands out about IQMS is its Implementation by 

Design approach for getting customers up and running 

successfully in a predictable timeframe. Importantly, its 

implementation approach parallels the manufacturing 

process. This accelerates understanding and buy-in among 

customers about the people and processes required to get an 

enactment into production effectively and on schedule. 

Remarkable Impressions of Employees behind the 

Successful Journey of IQMS 

IQMS appreciates that company employees are vital to its 

success. The company stats include a 25% improved 

headcount over the past year alone. IQMS is known for its 

‘ 

Our completely integrated 

ERP and manufacturing 

system helps clients to 

run their business better 

‘ 

extensive 120-day training and evaluation program. New 

hires undergo 90 days of core hands-on product training 

followed by 30 days of shadowing and mentoring, 

concluding with both written and verbal testing on product 

knowledge and soft skills. IQMS fosters a participatory 

management style, beginning with open door policies and 

engagement across all levels of the organization in strategic 

planning, process creation and strategic direction of the 

company. 

While articulating about its company team, Gary Nemmers 

says, “Not only do IQMS team members work hard, we 

play hard, too. Associates enjoy a ‘Google-like’ 

environment, filled with company provided snacks, ongoing 

staff mixers and company-sponsored events. In addition to 

giving back to our associates, we also take pride in giving 

back to the local community. Over the past year, IQMS 

donated nearly $200,000 to local non-profits, including 

$40,000 in science, technology, engineering and math 

(STEM) scholarships to eligible high school students. We 

even provide opportunities for associates to volunteer 

several hours a month at local non-profits while on the 

clock.” 

Future Outlook Holds Significant Opportunities 

IQMS attributes its success to placing customers first 

through its manufacturing shop floor focus and world-class 

support. The company realizes that its success is linked to 

their success, which is tied to their ability to ship quality 

products on time with minimal costs. 

IQMS sees that the manufacturing industry is developing, 

which means customers will be looking for process 

enhancements to become more proficient and productive. In 

addition, IQMS knows that the sustained adoption of the 

internet of things (IoT) and the use of big data to perform 

predictive analytics will make manufacturers more 

productive and more reliable, ensuring better quality while 

cutting operational and labor costs. As a company that 

places the goals of the shop floor and manufacturing first, 

IQMS will continue to prove itself and its value in the 

marketplace, providing ERP total system solutions to its 

current customers as they grow while expanding its current 

customer base.

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Company Name 

Management 

Brief 

ABM Knowledgeware 

abmindia.com 

Big Bang ERP 

bigbangerp.com 

Prakash Rane 

Founder & 

Managing Director 

Mark Rhyman & 

Gabriel Tupula 

Co-CEO’s 

ABM Knowledgeware, IT software and services Company 

(BSE 531161) is one of the few IT companies in India with an 

exclusive focus on e-Municipality & e-Governance solutions. 

Big Bang ERP is a boutique consulting firm that helps businesses 

optimize and streamline their processes, by implementing cloud 

business solutions like NetSuite ERP, Salesforce CRM, 

FinancialForce ERP, Rootstock MRP, ServiceNow ITSM and 

custom business apps. 

Deskera 

deskera.in 

Shashank Dixit 

Co-founder & CEO 

With a focus on innovation and quality, Deskera works with 

customers and clients worldwide to deliver ERP solutions that 

help companies of all sizes and industries, run better. 

Dynamics Africa 

dynamicsafrica.biz 

IQMS 

iqms.com 

Kloudville Inc 

kloudville.com 

Ajen Sita 

Founder & CEO 

Randall Flamm 

Founder 

Gary Nemmers 

CEO & President 

David Keller 

Founder & CTO 

Zarar Rana 

President & CEO 

Dynamics Africa is an ISV Partner focusing on Microsoft 

Dynamics NAV and GP Enterprise solutions.Dynamics Africa is 

an ISV Partner focusing on Microsoft Dynamics NAV and GP 

Enterprise solutions. 

IQMS uniquely combines ERP and manufacturing execution 

system (MES) functionality to give manufacturers a 

comprehensive end-to-end suite for running the business, 

backed by the real-time performance and scalability that 

companies demand. 

Kloudville is a leading company providing a suite of agile 

business applications to help run and transact commerce 

operations for your processes. 

Lancom Technology 

lancom.si 

Warwick Eade 

Founder 

Lancom Technology provide innovative and elegant IT 

solutions to growing NZ businesses. 

Oracle 

oracle.com 

Steve Cox 

Group Vice President 

ERP EPM 

Product Marketing 

Oracle offers a complete, innovative, and proven cloud 

solution for organizations of all sizes who want to thrive 

in the digital economy. 

ProcessPro 

processproerp.com 

Dr. Michael Bertini 

CEO 

ProcessPro develops, sells, implements and supports a complete 

ERP software solution for businesses that execute batch process 

manufacturing in highly regulated industries. 

Xorosoft 

xorosoft.com 

Gurinder Singh 

Co-Founder 

Xorosoft specializes in offering innovative 

Labor management software and cloud ERP 

solutions to businesses.

INTELLIGENCE ERP: 

An Innovative Approach in the Market 

16 August 2017

From the past few years, it is observed technology 

focused companies use Enterprise Resource 

Planning (ERP) applications for smooth-running of 

the business processes, for enabling the business to have a 

greater insight and visibility into their supply chain 

operations. This revolutionary development boosts the pace 

of businesses and helps in maintaining a competitive edge 

in the industry. Due to ERP, now, the companies have 

acquired capabilities to break down barriers between the 

business and the customer. Due to an increasing demand for 

ERP software solutions the competition has intensified. 

iERP a Next Wave in ERP 

Technology is continuing to expand our knowledge and 

abilities and business leaders are demanding some new 

updates to improve their business. It’s not satisfactory to 

only have an ERP as organizations already have the 

capacities, but it is vital to have intelligence ERP which 

delivers results. iERP performs many more activities like 

collecting data, reviews from various aspects and yields 

information based on exemptions and business rules. Only 

intelligence ERP have these abilities as standard ERP 

applications don't have these capabilities. 

Intelligence ERP contributes several advantages including, 

Machine Learning (ML), Enhanced Business processes, 

Differentiated user experience (UX), and Product 

improvement. 

Machine Learning (ML) Shaping the Business 

iERP applies the ML and advanced analytics to foretell, 

study, investigate, report, and maintain company 

resources and business practices. This characteristic 

allows the entire snapshot of the operational data 

vital to the ERP application. As iERP software 

learns, the application serves to build 

forecasting analytics and imminent solutions 

to obtain the information required to adjust 

and reconfigure the business 

developments. 

Enhanced Business Processes 

An iERP allows the users to 

reveal new judgments, 

develop specific estimates 

and predictions, set up 

process automation, 

and develop 

suggestions for 

subsequent 

levels. 

Trending 

Users can observe the information and set goals for 

business transactions or forecasts iERP provides a 

360-degree panorama of the company’s overall 

effectiveness and furnishes the administrative team with the 

tools required to make better and faster decisions. 

Allow Users to Perform Smart Tasks 

The additional advantage of ERP practices is the way they 

change the UX and eventually affect the way employees do 

their jobs. The traditional ERP software requires employees 

to trace the information they need to perform their tasks, at 

lengths before putting it into action. Due to Intelligent ERP 

systems, it becomes easy to perform many of the tasks 

rather than collecting just information and it enables the 

users to fulfill their tasks more efficiently. 

iERP Enhances Product Quality 

With the support of iERP, the organizations will able to 

develop their outcomes. The use of iERP can create an 

accessible method of interaction with their representatives 

which will enhance the product development. Also, iERP 

system can perform modifications to their products, records, 

or production process that they might have neglected 

before. These modifications help to increase revenue. 

According to IDC estimates, 35% of business leaders will 

demand intelligent ERP by 2018, as there is more to it than 

just the technology. The ERP technologies are impressive 

and typically combined with big data and cloud 

deployments to make the proper resources available for 

these huge computing jobs. 

Reduces Cycle Time 

iERP uses all the information about product, market, and 

trade sector and interprets them, and also discovers the 

method as it goes on. The introduction of iERP into 

business can greatly diminish sales cycle times. Due to 

automation and augmentation in iERP several steps in the 

business process can be diminished, and those lingering 

steps can be expanded by constant learning in the system. 

Workers Need to Evolve Skill Sets 

There are few factors that are making iERP practices 

worthy, possibly unavoidable. It will affect the employees 

of the organizations who carry those practices. It reduces 

the human interference to perform business processes so 

that employees will need their skill sets to adapt to the new 

landscape. 

The Future is Ahead 

The iERP system has progressed beyond recognition. New 

digitalized iERP business forms are facilitating magnified 

experiences and innovations, opening the importance of 

information. 

17 August 2017

“ 

ABM Knowledgeware: 

We offer the best 

customer-valued 

solutions by building 

techno-functional 

capabilities in niche 

areas with high 

integrity 





India’s First Choice for 

e-Municipality & e-Governance solutions… 

The global e-government studies inevitably require 

the development of severe measures that represent 

the quality and level of e-government. 

Headquartered in Mumbai, ABM Knowledgeware is 

booming into the ERP domain by tackling the numerous 

drawbacks that arise associated with ERP implementation. 

With the exponential growth of this market, they have been 

designing solutions that focus exclusively on ERP 

implementation for E-Governance. Incorporated in 1993, 

ABM has engaged in discovering itself in the e- 

municipality segment since year 2000 with several 

successfully sustained projects, bringing 750+ urban & 

local (municipal) bodies and some of the major smart 

cities under its clientele. On the whole, ABM stands as a 

robust, scalable and sustainable ERP solution which offers 

value for money by reducing the cost of ownership and 

customization need for users. 

ABM 

is a Bombay Stock Exchange listed (BSE:531161) 

company, and is one of the few IT companies in India 

which has 17 years long exclusive impulse on E- 

governance and undisputed leadership in e-Municipality. 

They have been the first choice by the major states of India 

for e-Municipality & e-Governance solutions. ABM is the 

frontrunner in enabling the e-governance services in India 

with several efficaciously sustained projects. Their various 

Prakash Rane 

Founder & Managing Director 

e-government solutions deliver 28+ million Citizen 

Services per year compared to 4.2 Million in 2010 and 

rising. 

The Fascinating leader of ABM 

Prakash Rane, Founder and Managing Director, ABM 

Knowledgeware is a B.tech Degree and holds a PG Degree 

in Management Studies (M.M.S.) along with a superb 

academic record. Prakash has a vast experience in the field 

of e-governance. Under his stewardship, the company has 

attained a leadership position in the niche of e-governance 

in a short span of time. He has conceptualized various 

pioneering and efficacious strategic solutions in e- 

governance which have become a benchmark in the 

industry. 

18 

August 2017

Prakash is a first generation 

entrepreneur who decided to start a 

business without any working 

experience. When he started his 

software business 19 years ago, the 

fledgling industry’s focus was on 

drumming up the business abroad 

while largely overlooking the Indian 

Government as a potential customer. 

While describing his journey, he says, 

“For me, wealth is a combination of 

Leadership + Credibility + Profits. I 

consider values such as Truth, 

Accountability, Gratitude, Integrity and 

Family of utmost importance while 

doing my business. I believe if a 

person cannot stand for anything in 

business, in life then he/she carries a 

risk of falling for everything. I have 

realized the importance of knowing 

what I don’t know and continually 

strive to learn. As in June 2017, from 

the past 17 years (post listing on BSE), 

our market capitalization has grown 

over 140 times and employee strength 

has grown 130 times.” 

Exceptional Services with Innovative 

Models 

ABM MAINet®: It is an integrated 

ERP that can manage the entire 

working of a typical municipality 

(Corporation or Council) of any size. It 

encompasses all Citizen-facing 

services and work handled by every 

department of a municipality. It can be 

implemented statewide by the Urban 

Department for all ULBs in the state or 

individually by a distinct Urban Local 

Body. It is designed & developed by 

ABM with a meticulous study of 

municipal councils /corporations 

processes and incorporates the best 

practices to create a truly e-governed 

municipality. 

GRP: It is an ERP for Government/ 

Semi-Government and Public Sector 

Organisations. Built with an objective 

to run a paperless office in all its 

administrative transactions, GRP is an 

indigenous ‘integrated office 

automation system for government and 

other government bodies.’ It helps both 

state and central government 

organizations and other bodies, to 

transfer to an end-to-end digitized 

enterprise. It tremendously improves 

service delivery by automating 

Accounts &Finance, Project 

Management and Stores & Purchase, 

HRMS, Payroll and Pension, Land & 

Estate Management and reduce 

operating costs. 

SAP Practice: In addition to the inhouse 

built ERPs, ABM has SAP 

practices that benefit in covering core 

functions of e-governance for 

government bodies. It boasts of some 

of the largest SAP implementations in 

Asia in the Urban sector. They have 

also implemented SAP in 377 

municipalities across Madhya Pradesh 

state in India which is one of the 

biggest SAP implementations 

anywhere in India in Urban Sector. 

Outstandingly Outlined Strategy for 

guiding clients 

ABM functions in the domain of 

automating Government processes, and 

has developed deep domain knowledge 

by adding substantial value to 

improved transparency and efficiency 

within same government system post 

its automation. In other sectors, where 

ABM can be distinguished are the 

addressing of the challenges faced by 

Government customers viz. Change 

Management and “Staying Live” after 

“Going Live.” 

Hence ABM is more into Business 

Model Innovation rather than Product 

or Tech innovation, and is dedicated to 

productize its services to blend its 

techno-functional skills to create entry 

barriers for competition. In accordance 

with technology, ABM remains 

compliant with the standards specified 

by Digital India guidelines with a 

required focus on “Digital” framework. 

“ABM’s deep techno-functional 

expertise, the experience of handling 

mega-sized projects with 1 lac plus 

users and hundreds of locations are key 

factors that make us unique and well 

equipped in addressing the 

challenges”, says Prakash Rane, 

Founder & MD, ABM. 

Accelerating Future Cravings 

ABM effectively evaluates the 

upcoming technologies for its fitment 

to its solutions and client’s need, and 

takes pragmatic decisions of 

incorporating the same from time to 

time. It also covers Double Entry 

Accounting Reforms and Automation, 

Water Billing and Accounting 

Solutions, Smart City Solutions, 

Tourism Portal, Right To Service 

Automation, Mobile Apps, 

Cybersecurity, etc. 

ABM has also developed skills 

required for enabling ‘Change 

Management’ during and after “Go 

Live” of its implementation. They aim 

to provide digitized services to citizens 

to transform India into a digitally 

empowered society and knowledge 

economy. 

They are also currently focusing on 

‘Cyber Security’ to enable users to 

work faster with a highly secure, yet 

simple to use remote access solution. 

ABM is striving to enhance the 

offerings by constantly upgrading the 

technology and plans to offer 

GRP/ABM MAINet® as Software-asa-Service 

(SaaS) model and also 

leverages its experience of ERP 

implementation and support in similar 

opportunities. 

19 August 2017

“ 

Big Bang ERP: 

A Dedicated Cloud ERP Solutions Advisor to Boost your Business 

We are your cloud 

solutions provider, 

propelling your 

business to the 

next level 





By implementing cloud ERPs, CRMs, MRPs, and 

ITSM systems, Big Bang ERP, a leading cuttingedge 

boutique cloud consulting firm, supports 

businesses to optimize and streamline their processes. Their 

greatly skilled team of specialists works together with 

organizations to succeed in exceptional business 

enhancements for every department in the enterprise so that 

the companies can focus on what they do best; rather than 

on repetitive manual processes, spreadsheet management, 

and other non-value-added activities. 

Acting as trusted advisors, Big Bang ERP delivers their 

diverse proficiencies and in-depth expertise to the 

achievement of organizations around the world. The team at 

Big Bang ERP is dedicated to helping businesses and 

customers achieve their goals with smart, effective, scalable 

and superior, cutting-edge cloud solutions that are provided 

on time and within the scope. 

Their methodology for consulting follows a proprietary 

seven-step process that has business needs as its foundation: 

The Big Bang Experience. Responsive consultants work 

right with their clients to detect process gaps, propose 

solutions, and implement customizations for ERP, CRM, 

MRP & ITSM systems for companies of all sizes and 

industry. 

Mark Rhyman 

Co-CEO & Chief Business Development Ofcer 

Gabriel Tupula 

Co-CEO & Chief Operating Ofcer 

TM 

The Big Bang Experience is the approach used by Big 

Bang ERP to amplify the triumph of their client cloud 

business transformation. The process safeguards the project 

team and ramps up successfully in which needs are 

documented, solutions are proposed & reviewed, 

development work is validated, and the system is deployed 

efficiently. 

Maven Leaders of Big Bang ERP 

Mark Rhyman, Co-CEO & Chief Business Development 

Officer, holds a Masters’ degree in Computer Science from 

Concordia University. He is a Forbes Tech Council Member 

and a successful entrepreneur. Mark enjoys the challenges 

that come with being a successful business owner and in 

sustaining the tremendous growth that Big Bang ERP has 

experienced over the past year and half. The challenges 

have kept Mark on his toes and given him the opportunity 

20 August 2017

to meet and work with incredibly 

talented people along the way. 

Gabriel Tupula, is the Co-CEO & 

Chief Operating Officer, holds a 

degree in Computer Engineering from 

the l’École Polytechnique/University 

of Montreal. Gabriel Tupula Yamba is 

a leader in operational excellence and 

corporate growth. 

Gabriel’s cumulative experience in 

information systems, software 

development and internet marketing 

allows him to be a creative problem 

solver and a result-oriented project 

manager. As an analytical thinker, he 

can see the big picture and create a 

road map to tangible results. He can 

also reconcile the gaps between 

advanced technological concepts and 

practical applications. Gab adapts his 

strategies to meet the needs of the 

client, each with unique business 

processes. He aims to leverage existing 

tools and out-of-the-box solutions 

combined with expertise to meet their 

client’s requirements and business 

culture. 

Serving Diligence and Intelligence 

Big Bang ERP distinguish themselves 

from the competition by proposing 

multiple solutions so that the customer 

can choose the best option for their 

business. Big Bang ERP currently uses, 

provides, implements and supports the 

following best in class cloud 

application development, ERP, CRM, 

MRP & ITSM software such as: 

Primary ERP, CRM, MRP & ITSM 

solutions: NetSuite, Salesforce, 

FinancialForce, Rootstock and 

ServiceNow 

Cloud ERP, CRM, MRP & ITSM 

Extenders: Avalara, B2BGateway, 

Nexonia, OzLink, Pardot, RFSmart, 

SPS Commerce and newly launched 

Big Bang ERP SlackBot for NetSuite. 

Services offered: System selection, 

Business Process Review (BPR), 

Implementation, Development, 

Migration, Integration, Support and 

Training for cloud-based business 

solutions. 

Big Bang ERP has a clear 

understanding of different solutions to 

the market and is doing competitive 

analysis to be able to differentiate the 

strengths and weaknesses of the top 

tiered solutions. 

Benefitting clients with exceptional 

working techniques 

Big Bang ERP has the upper hand over 

many consulting firms. The company 

believes in recruiting young talented 

employees who will have both 

functional and technical expertise. 

Their strategy has worked out very 

well for them since it makes it easier to 

ramp up the pace on projects as well as 

maintain budget constraints. 

Big Bang ERP experienced global 

growth in the past years. Their team 

can assist customers anywhere in the 

world in a very responsive manner. 

They have also expanded their official 

territory with their product partners to 

support both America and EMEA. 

They also successfully opened a 

second office in Mauritius at the end of 

2016 to serve the emerging EMEA 

territory. 

Driving towards the Future Dream 

In April 2017, Big Bang ERP added 

Rootstock and ServiceNow to their 

Industry Specific Solution Partners and 

just recently, they launched the first 

custom SlackBot for NetSuite users at 

SuiteWorld 17 in Las Vegas during 

their sold-out breakout session. This 

SlackBot allows teams in every 

department to reduce emails, admin 

tasks and time while maintaining 

quality and increasing productivity. 

Any critical process can be expedited 

in Slack with easy commands to pull 

information about all the leads, push 

new information to NetSuite or to 

notify Slack users. It’s a fast, 

streamlined process that allows 

bidirectional communication via any 

mobile or desktop device that has the 

Slack App. 

Big Bang ERP, a NetSuite 4-Star 

Award winner is now offering their 

“SlackBot for NetSuite” to their 

customers for free. They can customize 

each SlackBot for any of the following 

departments: Sales, Orders, 

Procurement, Project Management, 

Financial/Accounting and Marketing. 

Cloud-based CRM, ERP, MRP and 

ITSM systems have become the 

backbone of many companies, and Big 

Bang ERP is looking forward to 

bringing the most cutting-edge, timesaving, 

cost-effective, quality cloud 

business solutions for every 

department. 

“I am so proud of all the hard work 

that has gone into making Big Bang 

ERP what it is today and bringing 

creative, quality solutions to the table 

like our SlackBot. Not only will it 

make people’s life easier while on the 

go, but also accommodate the new 

generation of employees who very 

much prefer texting and working 

remotely. This is only the beginning for 

us and we look forward to having our 

talented team of experts bring even 

more ingenious ideas to the table” 

shares Mark. 

www.bigbangerp.com 

21 August 2017

ERP 

& it’s 

Security 

Challenges 

o be a leading entrepreneur and to increase a 

Tbusiness, one should focus on processing their 

business with proper planning and execution. The 

best way is to analyze the data and strategize accordingly 

for better results. But it is difficult sometimes to store so 

much of data and hence the data gets misplaced. So we 

have ERP. 

Enterprise Resource Planning (ERP) is a software solution 

that provides manufacturers with the information necessary 

to effectively manage their business processings. ERP is a 

fully integrated real-time system giving the information 

needed to grow business. ERP connects agility by collecting 

information from every department, every process 

throughout the entire enterprise. This means, up to the 

moment, seamless 

communication and accurate 

picture of the valuable 

resources and tools with 

better project plans. This is 

total business intelligence 

with quote to figure out 

management potential and 

sleek office automation. 

ERP equips you with 

ability to instantaneously 

track orders and monitor 

the acquisition of raw 

materials, parts, services 

and labor. 

22 August 2017

ERP Protections 

A complete ERP solution integrates a 

Manufacturing Execution System 

(MES) and the Quality Management 

Module. MES enhances ERP with up 

to the moment in process job data. 

This provides the ability to make 

critical adjustments immediately. With 

real-time quality management integrated, 

tools are available to secure& ensure a 

superior product with higher customer 

satisfaction, which ultimately will be leading to 

increase business. 

Security Challenges 

Today, opportunity in hacking business is at peak. 

ERP in particular is a paramount. ERP systems are 

the focal point of the businesses that use them. 

Pirated access can affirm medical records, open the 

door to larceny at financial institutions and 

undermine industrial firms. 

Hackers have deviated their focus from 

individuals to enterprises. An increase in number 

of targeted attacks, including ones against ERP 

systems is expected. There are a lot of resources 

on the Internet providing all the required 

information to attackers to customize their 

techniques on the ERP's architectures. We can 

say that ERP is vulnerable. 

It is now time for firms to take ERP security 

on a serious note. Some of the challenges in 

ERP security are as follows- 

Inadequate Response Planning 

The first ERP security threat is lack of 

planning. Many of the businesses cannot 

run properly due to lack of planning. 

Firms do not have effective methods in 

place to detect ERP vulnerabilities and 

incursion. The worse scenario is that, 

many don't have an adequate incident 

response plan in place for when there is 

a suspicious activity. 

There is often a paucity in business in a 

proper incident response that includes 

the ERP layer. Logging for forensic 

purposes is not defined properly. 

Ransomware Attacks 

There is no such system which is immune to the 

ransomware epidemic. Experts believe that the volume of 

ransom attacks against ERP systems is going to rise from 

here onwards. 

At present, researchers at ERPs have leaked a proof-ofconcept 

attack against SAP systems. A remote command 

execution vulnerability allows the autoloading of any 

program from the server onto the workplace in SAP's 

standard client application. The cybercriminal can 

download malware to the device that can automatically be 

installed on every endpoint with SAP graphical user 

interface when a user runs the application. 

Insider Threats 

One of the most widespread internal attacks is payroll 

fraud. Malicious workers or former employees who still 

have access to the ERP system are another top security 

threat. Even if it is tough to stop, businesses are already 

concerned about it. Insider threats top the list of security 

risks. 

An employee can change its wage. A direct modification 

can be easily detected. Many of these breaches by 

employees instead inflate the number of additional working 

hours, raising total wages secretly. The fraud therefore is 

extremely difficult to detect. 

Vulnerable Interconnections 

ERP systems are commonly interconnected with many 

other systems. This is a part of the value of ERP. It also 

poses a security threat because it is a vulnerability in one of 

the systems which opens the door for access to the others. 

The ERP systems can be compromised potentially by a 

vulnerability in a connected app. And a vulnerability in 

ERP can spread to other systems. A flaw in ERP may be the 

first step in a multi-stage attack resulting in physical 

damage. Interconnections should be taken into account by 

enterprises. They also need to monitor them closely because 

there is more room for attack than ever before. 

Poor Patch Management 

The process of repairing vulnerabilities in an infrastructure 

of an organization in order to maintain network security is 

23 August 2017

called as patch management. One of the biggest ERP threats today is inactive security patches. ERP systems are not often upto-date. 

Many businesses have an inadequate process for monitoring these updates and putting them into place. IT security 

teams have their own patch management programs. These programs usually exclude ERP systems. According to security 

perspective, poor patch management can be costly. 

Poor ERP Security Delegation 

Defining the handling of ERP security is one of the biggest security challenges in the current year. The consequence is that 

many preventive measures fall through the cracks. 

SoD and user management are two terms which are mostly focused by security teams inside ERP-specific departments. IT 

security teams mainly focus on the OS and networking layer rather than ERP application itself. Today, the key challenge for 

ERP security is the grey area between those teams. Defining the same, it is critical in closing the gap between them. 

The information security teams are not fully aware of the importance of ERP security in a holistic way. This not only includes 

a lack of awareness about basic security practices but also more modern best practices such as scanning for security 

vulnerabilities, continuous monitoring, and proper cloud security. 

ERP provides with a clear view of opportunities, to serve better to new and existing customers in an ever challenging market. 

Modern ERP is flexible but one should look forward to the security challenges to increase a business. Therefore, refined 

attacks are only a small part of the problem when it comes to ERP security. The bigger challenge is organizational. ERP 

eventually is perching at the root of a business. Today, many of the top ERP security challenges actually come from action 

not taken by the firms using these systems. 

24 August 2017

“ 

Deskera: 

Award-Winning Software to Automate Your Business 

Deskera cloud 

software is 

a better way 

to run your 

business 





Enterprise resource planning is the frontrunner in 

serving efficiency and productivity solution to the 

companies all over the world. In today's 

competitive global environment, it is important for 

companies of all sizes to have an ERP in place. Enterprise 

resource planning ensures that deployment of resources 

take place, and company can observe them on a real-time 

basis. A number of manufacturing businesses, steel, oil, 

automotive, textile and pharmaceutical companies have 

already applied ERP solutions, thus making ERP lead the 

whole lot of industries. 

In this market race, a leading Cloud Software Company, 

Deskera, is distinctively famous for providing the business 

solutions for small and midsize businesses. Their solution 

drives small and midsize business growth and bridges the 

digital divide by providing them with access to new, high 

quality technological assets. By eliminating the need for IT 

infrastructure, Deskera’s cloud-based software allows 

companies to focus on their time and resources in other 

growth areas like product development, marketing or sales. 

Deskera is headquartered in Singapore and havs offices in 

India, Malaysia and Indonesia along with a a presence in 

the rest of South East Asia. At present, Deskera is 

Shashank Dixit 

Co-founder & CEO 

enthusiastically growing in the United States. Their 

products with its Big Data backbone offer a much required 

industry tool for inventing new solutions that cater huge 

customer base. Deskera’s strength is shaping their products 

to fit customers’ needs for businesses and industries of all 

sizes. 

Within a short span of about eight years, Deskera has 

become a leading provider of cloud services that facilitate 

process automation. They aim to keep up the momentum of 

making businesses simpler, user-friendly and automated. 

With a customer-centric approach, Deskera helps 

enterprises and businesses to thrive. 

A Dynamic Persona of Deskera 

Plenty of people have a visionary mind, but there are few 

who decide to do something about their ideas now. Not 

26 

August 2017

tomorrow, but today. And that is the 

significance of Shashank Dixit, 

Cofounder, and CEO of Deskera, 

who built the company from the 

ground up listening to the needs of 

small business owners in his 

community. 

Even as a student at IIT Kanpur, 

Shashank was always a passionate 

entrepreneur and he founded Deskera 

immediately after his graduation. It 

was ten years ago, before anyone 

understood the potential of the cloud; 

Shashank predicted the opportunities, 

the flexibility and 

the scalability that 

cloud technology 

could bring to 

small businesses in 

his area. He is one 

of the most driven 

individuals who 

bring a potent mix 

of vision, zeal, 

technical 

knowledge and 

business acumen 

to all his business 

dealings. 

Top Notch 

Services with Innovative Serving 

Style 

Deskera ERP is a blueprint for 

business processes. By having 

inventory capabilities built within ERP, 

Deskera offers more functionality than 

simple accounting software. In 

addition, they are assisting to ensure 

companies are following Generally 

Accepted Accounting Principles 

(GAAP). Deskera ERP can benefit 

companies across a range of industries 

to capture, track and report on 

inventory. 

They want to be the core to any 

business for everything surrounding 

accounting like human resources, 

project management, and customer 

relationship management. As Deskera 

was built to be used onsite, offsite, and 

on the go, the software has the look, 

format, and feel of an app that users 

quickly adapt to. In the Deskera ERP, 

they provide depth and simplicity, all 

while guiding users through standard 

accounting processes and practices. 

The best feature within Deskera ERP is 

the financial reporting tool. It comes in 

very handy for analyzing enterprise 

income and expense. It accurately 

prepares the balance sheet and the 

general ledger, help to do away with 

the complicated and time-consuming 

paper-pen based financial recording. 

The simplicity and flexibility of the 

software allow them to get customers 

up and running within weeks or a few 

months, not years. They also use 

elements of Blockchain technology 

that helps Deskera process transactions 

incredibly fast. Where many ERPs take 

hours or a day to generate reports, their 

ERP can create reports almost 

instantly. 

Stepping Towards Future 

Artificial intelligence will play a huge 

role in the future of ERP. Artificial 

intelligence in ERP will help recognize 

not only changing trends, but also 

problem solving to manage those 

outlines in real time. By knowing this 

Deskera is researching and analyzing 

thousands of options for new inventory 

or machinery in the ERP such as 

availability, price, or accessibility. 

They engage with their customers by 

seating them on Customer Advisory 

Boards that assist with product 

development. Right now they’re 

working with one of their Advisory 

Boards to take a deeper look at MRP 

product and how they can 

ensure that they’re meeting 

the needs of the 

manufacturing industry. 

They are working on new 

features of the products 

based on feedback from 

their customers through 

programs like the Customer 

Advisory Board. Also they 

are working on a few 

exciting new partnerships 

and integrations as the 

company becomes a leader 

in cloud software across the 

globe. 

Deskera loves to listen to the 

customers’ business needs. Their 

technology was erected to scale with 

the ability through new features based 

on the changing needs of growing 

businesses and industry evolution. 

27 August 2017

“ 

Kloudville 

Manage 

complexity and work 

better with 

solutions from 

Kloudville 





Creating New Denition for ERP Solutions 

28 

Every customer wants to get a special treatment, with 

individualized and personalized product or service. 

Earlier, the scenario of ERP industry was somewhat 

contrary to the customers’ demand. The entire ERP 

landscape was filled with “one-size fits all” systems that 

were traditionally reserved for large enterprise customers. 

The market for business process solutions has evolved into 

a fragmented market of suppliers and currently each possess 

their own strengths surrounding a core business 

functionality. Kloudville is one such leading company in 

the industry, who views the current scenario of the “ERP 

Solution Industry” as a market of specialized applications 

for each functional business area that have fragmented the 

traditional feature sets of an ERP. 

Having started with a mission of providing applications for 

businesses looking to gain greater insights into their 

operations, Kloudville continues to reduce the complexity 

of multiple systems and enables businesses to thrive in a 

digital marketplace. Rather than being forced to adapt to a 

rigid system, customers are empowered to make the 

solution unique through point and click configuration. 

Kloudville focuses on addressing the needs of the real 

engine of commerce, SMBs. They aim to improve the entire 

industry, not only by making the best customer facing ERP, 

but rather lead the way in product education and 

August 2017 

David Keller 

Founder & CTO 

communication to the market to ensure effective business 

growth through automation. 

Services which are helping businesses to ‘Work Better’ 

Kloudville saw a landscape filled with pointed or inflexible 

solutions that require lengthy implementations. This is what 

motivated them to design solutions that have all the breadth 

of traditional enterprise software and the flexibility to be up 

and running in a fraction of the time. Kloudville and its 

products are enabling clients to create and configure their 

businesses which can be accessed virtually from anywhere 

in the world through their cloud based implementation to 

avoid infrastructure, maintenance, and administrative costs. 

Their business suite offers global scalability capable of 

handling customers all over the world, enabling multicurrency 

transactions, from multi-location inventory.

Kloudville offers highly flexible solutions where 

components can be configured in a great deal of depth. With 

Kloudville, businesses can truly map out a unique business 

model tailored made for them. 

Kloudville is the solution of choice for businesses that are 

looking to gain greater insights into their operations from 

lead to cash and seeking a single foundation to grow their 

business. The team at Kloudville is currently focused on 

building industry specific applications for manufacturing, 

wholesale distribution, and professional service industries. 

Their focus on giving the best office experience possible to 

their customers and their unique form of service is what 

keeps Kloudville apart from others. 

About the pillars of Kloudville 

With over 20 years of rich experience in designing, building 

and leading engineering organizations in top technology 

companies, Founder and CTO, David Keller is leading 

the company with extreme precision and dedication. Before 

building Kloudville, David served at ConceptWave. There, 

he was the Chief Architect and was involved in designing 

and leading a team of engineers in building a world-class 

Order and Catalog management software for global telecom 

carriers. 

Along with David, Zarar Rana, the President and CEO 

of Kloudville, leads the team of Kloudville on the way to 

success. Zarar is a serial entrepreneur with a proven track 

record of founding and building software companies like 

Objectel Inc, and ConceptWave Software Inc. Both 

companies, the former being an Inventory management and 

the latter being a market leader for Order management and 

Catalog management software, were sold to Oracle and 

Ericsson respectively. Currently, he operates both 

Kloudville and ZCOM Systems Inc., a global consulting 

and systems integration business. With their extensive 

working experience in leading teams, both David and Zarar 

have proven to contribute significantly in completing their 

mission to bring simpler solutions to the market that do not 

compromise on functionality. 

What makes Kloudville unique? 

The platform of Kloudville is built upon patented 

technology, which is meant to handle the volume and 

Zarar Rana 

President & CEO 

complications of a large telco business, a foundation which 

is designed to scale. Their solution gives the clients an 

ability to sell goods directly to their customers. It offers 

greater functionality than traditional ERPs. Kloudville's 

core value lies in the ability to cut through the twist and 

turns associated with enterprise systems and enabling 

businesses to operate better with modern applications 

tailored for their needs. With a clear agenda of providing an 

end-to-end solution without ambiguity or rigidity, 

Kloudville aims to be the cloud solution of choice for the 

SMB community to gain a full view of this chain. 

Looking forward, Kloudville is planning to build more enduser 

centric ERPs with a greater vertical focus and a 

modern UI. The company is leading the charge by focusing 

on better business intelligence reporting, workflow 

automation and mobile access to give their customers the 

highest hope and a degree of flexibility to run their 

operations in the right way. 

“At the heart of our efforts is a focus on self-help tools that 

will reduce the complexity and learning curve traditionally 

associated with new system adoption,” asserts the team at 

Kloudville. 

29 August 2017

Is Your 

BUSINESS 

for 

Ready for an 

an 


System? 

At the end of the month, it’s taking longer and 

longer to reconcile financials. Even forecasts 

related to sales are based more on guesswork 

than on solid figures. As a result, business is having 

trouble in keeping up with its order volume and also 

customer satisfaction is faltering. Marketers have no 

idea how much inventory they have in their 

warehouse and it is quite painful to find out the same. 

If this is the scenario in their business or close to it, 

then it may be the time to consider an ERP system. 

Because each and every organization is unique and 

there is no single indicator that utters, “Your business 

32 

August 2017

Enterprise Concern 

needs ERP now!” However, the companies that are 

benefited most from ERP software will often face exactly 

same problems and frustrations. Is your business facing 

some of these same issues? Here are the points which will 

help you to discover the signs that your company is ready 

for an ERP. 

Having Different Software for Various Processes 

Think for few minutes about how employees at your 

company track records and process information. Does your 

account’s staff use one system for payables and receivables 

while sale’s staff uses another system to enter in customer 

orders? Is that process of order taking and fulfilling into 

accounting takes time-sucking manual process? Do your 

employees use different solutions to track shipping and 

receiving in the warehouse? 

It can wreak havoc on the processes when various front and 

backend systems run separately, that are meant to ensure 

smooth running of company. While not having an accurate 

data from sales, inventory management will suffer a lot and 

without the updated information from accounting can 

prompt a contagion effect on everything varying from 

marketing budgets to payrolls. 

ERP software amalgamates these systems so that each and 

33 

August 2017

every business function depends on a single database. An ERP solution breaks up information logjams with one source of 

information that contains accurate, real-time data and helps staff in making better decisions more quickly as well as freeing 

up their time to work on more high-value exercises so that it can help the businesses to grow even more faster. 

Not Having Easy Access to Information 

How long will it take to find out, what your average sales margin is? What about various key performance metrics of orders 

per day? Companies relying on siloes systems and spreadsheets needs to be constantly updated and should be reconciled 

manually. 

When employees across your company need immediate access to key data that means the pace of business is faster than ever 

before. At any time, executives can get a holistic view of business operations with an ERP solution while others can only get 

the information they needed for doing their jobs more efficiently. 

Accounting is More Difficult and Takes Longer 

Often, from your accounting department only, the first noticeable sign will come that your company needs ERP software. If 

your employees every week spend hours in manually entering paper-based invoices and sales orders into different accounting 

then you need to consider that most of the time is being wasted on tasks that ERP software can handle instantly. 

The same scenario is going with financial reporting, an ERP solution can make a noteworthy impact if it is taking ages to 

reconcile or consolidate information related to finance across systems and through countless spreadsheets. So, if all the 

financials will be in a single database then accounting staff won’t have to spend several hours rekeying numbers, crossposting 

information, or manually reconciling data. Thus, it will help your accounting staff to deliver critical reports without 

any delay or frustration and they will become more productive. 

Sales and the Customer Experience Suffers 

Often, inventory management is one of their biggest challenges when companies are growing very fast. As it ensures that the 

subsequent amount of products is in the right place at the right time, which is a vital part of any business operation. 

When customer data, inventory and sales are separately maintained, then serious problems can occur across your company. 

Sales will be off until the next shipment arrives, if you are running out of a popular product. Meanwhile, if customers are 

calling to inquire about an order and employees are not able to track it to see whether they are shipped or are still in stock 

then company will start developing a poor reputation for services and reliabilities. 

Moreover, with an ERP system staff of every department will have an access to the same and will also have up-to-date 

information too. 

34 August 2017

Trust your next adventure to nothing 

less than a sanDisk memory card 

1800 102 2055

“ 





Oracle: 

Scaling Business Growth with Oracle ERP Cloud 

Oracle ERP Cloud 

Advances your 

Business with 

Integrated Cloud 

Applications, 

Infrastructure and 

Platform Services 

ERP software is the backbone of many 

organizations. Oracle’s modern, connected 

cloud applications deliver the functionality, 

data analytics, security, mobile capabilities, and social 

collaboration tools needed to run a business efficiently. 

Their innovative cloud ERP is industry-leading in 

planning, forecasting, and financial reporting 

capabilities, with the simplicity of a unified cloud 

experience across applications. 

Oracle Enterprise Resource Planning (ERP) Cloud 

and Oracle Enterprise Performance Management 

(EPM) Cloud offer a complete, innovative, and proven 

solution for organizations of all sizes who want to 

thrive in the digital economy. 

Helping customers meet industry standards and by 

using modern best practices, Oracle offers one cloud 

structure for the entire business. Oracle ERP Cloud is 

designed to scale as customers’ businesses grow, and it 

manages accounting, Financial Planning and Analysis 

(FP&A), revenue recognition, risk management, 

governance, compliance, procurement, project 

planning, tax reporting, the financial close, and so 

much more. 

36 August 2017 

Steve Cox 

Group Vice President 

ERP EPM Product Marketing 

The Oracle Cloud offers complete SaaS application suites for 

ERP, HCM and CX, plus best-in-class database Platform as a 

Service (PaaS) and Infrastructure as a Service (IaaS) from data 

centers throughout the Americas, Europe and Asia. 

An Oracle Financial Cloud Solutions Leader 

Steve Cox is the group vice president of Oracle ERP EPM 

product marketing. Steve leads the go-to-market strategy for 

Oracle ERP Cloud and Oracle EPM Cloud solutions. Cox joined 

Oracle in 1997. Prior to his current role, he held various 

management positions within Oracle, including product 

marketing, consulting, and development. 

Steve holds a Master’s Degree in Business Administration from 

the University of Bath. He is the author of Modern Best Practice

Explained, an ebook articulating the 

next generation of business processes 

needed by organizations embarking on 

digital transformation. 

Delivering Industry-Leading Cloud 


Oracle has used their deep business 

experience to form one of the strongest 

and most complete ERP cloud 

portfolios on the market. Oracle is a 

name trusted by companies in all 

industries across the globe to help them 

get the utmost efficiency and 

innovation from the cloud. Their ERP 

Cloud solution gives customers the 

insights they need to make betterinformed 

financial and resource 

decisions. 

Oracle knows there are a range of 

choices for customers who are using 

ERP for the first time or looking to 

replace/upgrade their existing 

infrastructure—but stresses the 

selection should be guided by which 

provider can best support the evolution 

and growth of your business. The 

Oracle ERP Cloud solution provides 

for the needs of your business now and 

in the future. It is mobile, has built-in 

analytics, and includes secure social 

collaboration. 

Oracle partners with customers to 

achieve their business goals – 

assembling the right team to ensure 

that everyone’s needs are met, 

identifing the technical needs for their 

cloud ERP, building a business case to 

secure C-level buy-in – including a 

detailed ROI forecast – and working 

with the customer to define what cloud 

ERP success looks like for their 

business. 

They provide cloud customers with a 

minimum of two upgrades per year, 

which deliver additional features, 

better experiences, and new 

technological capabilities, whereas an 

on-premises solution might do an 

upgrade every five years or so. Thus, 

Oracle’s cloud customers can get to the 

business at hand to plan their next 

competitive disruption, rather than 

spending time planning a future 

software upgrade project. 

Enhancing Business Processes with 

New Technologies 

Oracle ERP and EPM Cloud offer a 

complete solution to streamline every 

part of the modern finance puzzle with 

solutions for: financials, revenue 

management, project management and 

finances, performance management 

and reporting, procurement, project 

portfolio management, order 

management, inventory, accounting, 

and risk management. 

As a part of Oracle’s ongoing R&D 

and innovation efforts, Oracle will 

amplify its cloud applications, 

including ERP Cloud, with artificial 

intelligence and machine learning. 

Steve asserts, “I’m more than a little 

enthusiastic about the promise of our 

new Adaptive Intelligent Applications 

and the benefits they'll have for our 

customers. Our competitors, of course, 

have a narrative around AI and 

machine learning, but we're outcomefocused, 

working to improve business 

results for our customers with adaptive 

intelligence and many other emerging 

technologies.” 

Leveraging insights confined within 

Oracle’s Data Cloud, which is a 

collection of more than 5+ billion 

consumer and business profiles, with 

over 45,000 attributes, Oracle Adaptive 

Intelligent Applications will use 

Oracle’s web-scale data and apply 

advanced data science to learn and 

ingest the data about an organization’s 

users and their behaviors. They then 

deliver targeted information to 

customers and employees. The great 

benefit is that the Applications will 

automatically offer individualized 

recommended actions to streamline the 

tasks of business users, including 

finance professionals. 

A Vision for the Future 

Oracle develops and invests 

substantially in R&D, bringing the 

latest business software innovations for 

customers to use as needed. 

Additionally, using global customer 

input, they're constantly working to 

push the boundaries to enable 

customers to do more with ERP Cloud. 

While describing their competitive 

strategy, Steve says, “I’m lucky, as I 

get to meet and listen to hundreds of 

customers both one-to-one at our focus 

groups and at Oracle events around the 

world such as Modern Finance 

Experience and Modern Business 

Experience, Cloud World and our 

Digital Days. I’m a voracious reader, 

with Forbes, Inc., WIRED, Fast 

Company, and HBR at the top of my 

list, and I’m always looking for new 

ideas on Medium and from the Twitter 

feeds of The World Economic Forum, 

Bain & Company, and so many blogs.” 

Oracle continues to innovate their 

cloud solutions. They have developed 

their own Cloud Applications so that 

they can harmonize with other systems. 

In moving to customers to the cloud, 

they help them to either advance a 

single process such as supplier 

qualification, planning and budgeting, 

or to modernize parts of their business, 

such as a subsidiary. Modernizing a 

subsidiary with Oracle ERP Cloud and 

uniting it back to the overall group 

systems can be the first step to link 

their existing finance system to the 

cloud. 

37 August 2017

THE 

PROLIFERATION 

OF 

COMPLEXITY 

Enterprise software has failed us! For decades, 

vendors and consultants have claimed a savings of 

20-30% with the implementation of MRP, CRM, 

ERP .. or a plethora of other offerings over the years. Far 

too many of these systems fail to realize the benefits that 

justified the initiative to begin with. Most companies 

embark upon the enterprise software implementation with 

big fan fare, company wide town-halls, memos and armed 

with an army of consultants. After several months of 

implementation and hundreds and thousands of dollars 

spent, the majority of the workforce figures out a way to 

‘bypass’ the system and its use is relegated to a handful of 

poor souls in the back-office departments. 

Why does this happen? A study by Sand Hill Group shows 

that only 1 percent of potential users of the system, cited the 

cause as a lack of software functionality. An overwhelming 

70 percent cited usability and complexity as the main 

About TiZE 

TiZE optimizes operations for 

formula based manufacturing rms 

such as coating companies 

through its agship product 

RealWork. The company is 

passionate about solving real 

operational issues and enable real 

work. Its mission is to reinvent the 

drab and archaic world of ERP 

systems by building modern, 

usable business software. 

38 August 2017

CXO STANDPOINT 

Rana Gujral 

Co-Founder, CEO 

TiZE 

39 August 2017

obstacle. Former NYTimes Design Director Khoi Vinh 

captured this common frustration in his seminal 2007 

article, If It Looks Like a Cow, Swims Like a Dolphin and 

Quacks Like a Duck, It Must Be Enterprise Software, 

saying: “If you work at a big company and you’ve ever had 

to do something that should be simple, like file an expense 

report, make changes to your salary withholdings - or,.. if 

you’ve ever tried to apply for a job at a big company - then 

you’ve probably encountered these confounding user 

experiences. And you probably cursed out loud.” 

The problem is that enterprise software has to support very 

complex tasks, but software companies design it for a 

general audience, not for specific users. Since it has to work 

for a variety of companies, it’s designed as a one-size-fitsall 

solution that doesn’t 

actually fit anyone well. 

try to alter their employees’ behavior to fit the flaws in the 

software. This is wrong and it needs to end. 

Enterprise software used to be about making existing work 

more efficient. Today, the opportunity for software is to 

transform the work itself. Here at TiZE we are passionate 

about this goal. We are embarking on this journey with our 

industry specific solution for the speciality chemicals 

industry based on an entirely new approach to software. 

The approach based on providing the simplest fit and 

function, combined with ease of use. As Bessemer Venture 

Partners state in their industry focus, occasionally 

technology is so revolutionary that it can transform the way 

an entire industry works. This is perhaps the most 

compelling opportunity ahead of us. 

A lot of enterprise software 

was created a long time 

ago when there wasn’t as 

much concern for the user 

experience. Now, customers 

are more demanding of a 

quality experience, but with 

many existing customers, it’s 

difficult for enterprise 

software companies to do a 

complete redesign. And with 

little competition, customers 

don’t have much choice. 

There is also a darker, ulterior 

motive behind this mess. 

Having many features allows 

enterprise software sales 

professionals to engage in a conversation that allows for 

incremental increases over time. Often enterprise software 

is tiered in a variety of ways in order to extract maximum 

revenue. 

Software complexity kills its customer’s profits. We are 

here to kill complexity itself. One industry vertical at a 

time. 

Because it’s so challenging to fix problems with enterprise 

software, companies find that it’s easier to change their 

work processes. Through training and documentation, they 

40 August 2017

“ 

ProcessPro: 

Committing to Provide Best-in-Class ERP Solutions 

Speaking your 

language, 

Understanding 

your needs 





42 

The pace of change in business today is now greater 

than ever before, so companies require a robust 

ERP solution designed specifically for their 

industry that streamlines their business processes and 

provides timely information for critical business decisions. 

ProcessPro develops, sells, implements and supports a 

complete ERP software solution for companies that 

execute batch process manufacturing in highly regulated 

industries. This focus allows them to deliver solutions with 

very robust functionality that provides a tremendous value 

to the customers. Also, this allows their employees to gain 

significant expertise in those industries, both regarding 

their business processes and the regulatory bodies to 

comply with. 

ProcessPro functions as an independent subsidiary of 

Open Systems, Inc., with whom they merged in early 2016. 

This novel structure allows them to leverage shared 

investments in their joint software platforms and ongoing 

R&D and provides them with experience and expertise as 

they look to entering new international markets. 

A Pacemaker of ProcessPro 

As the CEO of Open Systems, Inc. and ProcessPro, 

Michael Bertini is passionate about fostering a culture 

that places the customer first. His team’s primary objective 

August 2017 

Dr. Michael Bertini 

CEO 

is to help clients to succeed, become more productive and 

transform their organizations. Michael confidently believes 

that organizations need the right information provided 

efficiently to the right people, at the right time, to adapt to 

their markets in real-time. He has the vision to invest and 

grow vertically oriented businesses, like ProcessPro, that 

can provide significantly more value to customers than a 

more generic “one size fits all” ERP solution. By linking 

functionally richer vertical solutions, deep vertical domain 

expertise and a shared investment in adaptable core 

technologies and platforms, Michael believes he can 

promote his customers’ success in a way that few other ERP 

systems can. 

Promising Services with Brilliance 

ProcessPro serves a comprehensive ERP solution for batch 

process manufacturers, including food and beverage,

pharmaceutical and nutraceutical, 

cosmetic and personal care and 

specialty chemical. Their solution 

footprint encompasses every aspect of 

their business which includes selling, 

to planning production, managing, 

manufacture, shipping and generating 

financials. They deliver these solutions 

on the current state of the art 

technologies which they will 

continually review. A full set of 

services from ProcessPro includes 

training and implementation of their 

software, industry-specific business 

process consulting and highly 

responsive “help desk” support. 

By focusing on the industries that 

ProcessPro has expertise in, they can 

deliver 

richer 

practical 

solutions to 

their 

customers, 

provide 

superior and 

deeper industry insight specific to their 

business and stay current on the 

regulatory and business environment 

changes that impact those industries. 

As a software solution built on a 

flexible platform, ProcessPro can 

address the few, but significant 

differences a particular company might 

have without compromising their 

capability to stay current with their 

latest releases. Inclusively, they 

provide the right balance between size 

and capacity to specialize, and as a 

result, they dramatically improve their 

customers’ return on their initial and 

long term ERP investment. 

Advanced Strategies ERP Software 

First and foremost, ProcessPro works 

diligently to stay connected with their 

clients, industry organizations and 

internal teams to ensure that they 

discern how customers’ businesses and 

markets are changing. They are also 

leveraging the broader investment of 

their overall organization in R&D to 

ensure that they are up-to-date with 

technology and are aware of upcoming 

trends or innovative technologies that 

might create an impact in the future. 

Their ability to emphasize on the 

unique requirements of their 

customers’ markets, as well as invest in 

a high technology and platform 

research, provides ProcessPro the 

overall ability to better lead their 

industry than either their larger or 

smaller competitors. 

Delivering Uniqueness by 

Understanding Clients’ Needs 

The standard, unique capability across 

their separate vertical markets is the 

capacity to manage recipes or formulas 

effectively, account for changing units 

of measure (weight to volume, etc.), 

changes in state (solid to liquid, etc.), 

yield (loss of moisture, chemical 

reactions, etc.) and precisely trace lot 

level information on all inputs and 

outputs related to the manufacturing 

process. Also, their platform includes 

unique development tools that allow 

them to extend or modify standard 

functionality in a way that does not 

impact the ability or cost of 

incorporating their latest releases into 

customers’ business. 

For each industry ProcessPro serves, 

they understand and meet the unique 

demands of the client’s business. For 

food and beverage manufacturers, they 

provide the ability to meet FDA 

requirements for cGMPs, the Food 

Safety and Modernization Act and 

product control and traceability. 

They provide the operational controls, 

formulation, auditing and reporting 

required to meet the FDA compliance 

needs of cosmetic and personal care 

business manufacturers. For 

nutraceutical and pharmaceutical 

customers, they assist with the 

compliance of regulations such as 21 

CRF Part 11 and achieve validation of 

their internal processes and systems 

with the FDA. For specialty chemical 

customers, they aid them by complying 

with both local and global standards 

for the handling, labeling, and shipping 

of hazardous materials such as GHS. In 

all, ProcessPro helps customers 

effectively manage their business while 

supporting the demands 

of their industries. 

Forwarding towards 

Future Goals 

Innovation is 

ProcessPro’s life. Their 

products are constantly evolving to 

best meet the needs of customers and 

the industries they serve. They’re very 

excited about the next release of their 

software. It has the ability to deliver on 

mobile features and reporting on any 

device, interactive analysis, user 

personalization and configuration, 

support for preventative controls and 

compelling forecasting tools to truly 

drive compliance and control. It also 

increases user productivity and 

delivery of critical business metrics, 

which are the key factors in realizing a 

return on investment in ERP! 

43 August 2017

Insights Success The 10 Fastest Growing ERP Solution Provider Companies

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