India's Most Trusted Orthopedic Treatment Centers-2022

EMBRACING INNOVATIONS
ENABLING COMPREHENSIVE
CARE WITH EMERGING
ADVANCEMENTS IN THE
HEALTHCARE INDUSTRY
HEALTHCARE
VITALS
IMPORTANCE OF
PATIENT-CENTRIC
APPROACH
India’s
Most
Trusted
rthopedic
Treatment
Centers -2022
Dr Mir Jawad Zar Khan,
Senior Orthopaedic
Surgeon
VOL 08 | ISSUE 02 | 2022
Engineering Futuristic Healthcare Perfection

AMELIORATED
ODYSSEY OF
MEDICAL
RELIABILITY

Abhishek Joshi
Deputy Editor
abhishek.joshi@insightssuccess.com
rthopedic treatment centers can assist you with the
Obest possible care when you are in pain due to a
musculoskeletal injury. We all comprehend that
Muscular pain, swelling, and muscle joint stiffness due to
an injury can result in a limited range of motion irrespective
of an individual's health and fitness.
When your movement and motion are constrained
altogether, it becomes difficult and painful for individuals to
perform and execute their daily tasks. These sorts of
problems are the most common reasons why people visit
orthopedic clinics. On the brighter side, orthopedic
surgeons/specialists can work on the primary and secondary
fundamentals in treating and curing these problems.
These experts implement assistive care, precise medical
techniques through physical therapy, and non-surgical and
surgical treatment at times. In this niche, expertise is a
quintessential factor, and the surgeons and doctors of some
of the prominent orthopedic clinics ameliorate it with
meticulous care and a personable attitude towards the
patient.
All the orthopedic surgeons have certain years of medical
training. The most outstanding, however, have exceptional
dexterity and hand coordination.
These qualities demonstrate that they have the initiative and
are at ease to lead other professionals within their practice,
be in the operation room or by spearheading a special
medical case or a medical research project.
Rather than rigidly adhering to a cookie-cutter approach to
medicine, a knowledgeable and accommodating orthopedic
specialist is willing to explore numerous options to tailor a
treatment plan to a patient's specific needs. In addition, they
are willing to invest as much time and effort as necessary to
find the best therapeutic solution to a patient's problem.
Moreover, instead of resting on their laurels, a great
orthopedic surgeon will keep up on the latest, evolving
developments in surgical techniques and technology and
apply this newfound knowledge to benefit his or her
clientele.
Insights Success, in its latest edition, "India's Most
Trusted Orthopedic Treatment Centers-2022," embraces
the journey of these exceptional orthopedic starlets and
clinics in the modern healthcare industry. Flip through the
page and indulge in the odyssey of medical professionalism
ameliorated with assistive care.
Have a Delightful Read!

Engineering Futuristic Healthcare Perfection
C o v e r S t o r y

C O N T E N T
Polaris Healthcare
The Holistic Healthcare
with Human Touch
Pristyn Care
Enriching Healthcare with
Professional Expertise
P r o f i l e s
A r t i c l e s
EMBRACING INNOVATIONS
ENABLING COMPREHENSIVE
CARE WITH EMERGING
ADVANCEMENTS IN THE
HEALTHCARE INDUSTRY
HEALTHCARE
VITALS
IMPORTANCE OF
PATIENT-CENTRIC
APPROACH

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India’s
Most
Trusted
rthopedic
Treatment
Centers -2022
Company Name
Management
Brief
Germanten Hospitals
Polaris Healthcare
Pristyn Care
Dr Mir Jawad Zar Khan,
Senior Orthopedic Surgeon
Dr Ujwala Patil, Founder
and
Dr Surendra Patil,
Co-founder
Dr Vaibhav Kapoor and
Dr Garima Sawhney,
Co-founders
Germanten Hospital has been offering quality healthcare to the
people for their diverse medical needs. Under strong
management and astute leadership, Germanten Hospital has
become a center of excellence.
Polaris Healthcare, established in 2011 is a result of coming
together of a set of highly experienced and knowledgeable
doctors across all major fields of healthcare.
Pristyn Care has taken the latest medical technologies to ensure
consistent quality of advanced surgical care. Every surgery at
Pristyn Care is done using the most advanced medical technology
and equipment.

C O V E R S T O R Y
C O V E R S T O R Y
Engineering Futuristic Healthcare Perfection
“
Germanten Hospitals has received the
'Best Orthopaedic Hospital in
South India' award at the 19th
Global Edition of the Business
Leader of the year 2021 conducted
by Economic Times Group.
“
Dr Mir Jawad Zar Khan,
Senior Orthopaedic
Surgeon

India's Most Trusted Orthopedic Treatment Centers-2022
As our civilization is surmounting the adversities
of the COVID-19 crisis, futuristic healthcare
perfection is the need of our present times. And
for that, we need a healthcare ecosystem inspired by
comprehensive care solutions integrated with perfection
and precision.
In other words, an advanced healthcare environment.
Where each and every unit, including clinics, clinicians,
hospitals, staff of caregivers, doctors including surgeons,
pathologists and Orthopedicians, must be obsessed with
quality. They have to completely believe in doing things
promptly and accurately—where everyone has embodied
the ethos of perfection and precision.
The first step toward such a future begins with a doctor,
who believes in an innovative ideology and has imbibed
the benchmarks in the founding principles of his hospital.
Meet CMD, GERMANTEN HOSPITALS GROUP – Dr
Mir Jawad Zar Khan, Senior Orthopedic Surgeon
from Hyderabad, who specializes in complicated
fractures, joint replacements, spine surgery and
arthroscopic ACL/PCL reconstruction, and meniscal
repair surgeries. He has been recognized among 'India's
Top Orthopedicians' by MEDGATE TODAY and has been
awarded Iconic Achievements in Joint Replacements and
Sports injuries in South India.
Dr Mir Jawad reveals, "Our collaboration with German
doctors brings sophisticated technologies and procedures
to India for the best healthcare services. We score a
perfect ten when it comes to German Clinical technology
“
Our collaboration
with German doctors
brings sophisticated
technologies and
procedures to India
for the best
healthcare services.
“
and procedures. A perfect 10/10 in delivering the right
treatment. We believe in uncompromising standards, in
excellence.
Welcome to Germanten, where we are reengineering
healthcare services – combining a legacy of healthcare
expertise and German precision. We, at Germanten, are
delivering 10/10 in clinical practices."
An Iconic Orthopedician
A native of Hyderabad, Dr Mir Jawad Zar Khan did his
Master of Science M.S Orthopedics from Osmania
University With highest Marks in The State. After his
master's degree, Dr Mir Jawad went on to complete his
M. Ch Orthopedics from Usaim, Seychelles.
Later, he completed his fellowship in Arthroplasty in
Munich, Germany where he worked with international
experts in joint replacement surgeries. Dr Mir Jawad has
also worked with several world-renowned surgeons in
Munich, Germany, and performed successful procedures
in India and abroad.
During his senior residency he had undergone training in
joint replacements, complicated fractures, meniscal repair

surgeries, arthroscopic ACL/PCL
reconstruction, and spine surgery at
the Osmania General Government
Hospital, a tertiary care referral
center in the state of Telangana
and Andhra Pradesh.
Also, he further experienced
advanced training in joint
replacements at the prestigious Max
Hospital, Delhi, Breach Candy
Hospital, and Lilavati, Mumbai as a
part of his fellowship program. With
about 20 years of experience in handling
surgeries and over 10000 joint
replacements, spine surgeries, complex
trauma and arthroscopic reconstructions, Dr
Jawad is a pioneer in the field of orthopedics.
Reengineering Present Healthcare
Germanten Hospitals has received the 'Best
Orthopaedic Hospital in South India' award at the 19th
Global Edition of the Business Leader of the year 2021
conducted by Economic Times Group.
It is a 250-beds, Super-Specialty Hospital that maintains
high-quality standards in subspecialties of Orthopedic and
other specialties, including Neurology, Pediatrics,
Cardiology, Gynecology, General Surgery, Pulmonology,
Plastic Surgery, Vascular Surgery and Critical Care. Adding
to this scenario, Dr Mir Jawad states, "Our journey started
with 50-bed Hospital. Now we have over 250 beds. And we
are further expanding into multiple branches."
Germanten Best Orthopedic Hospital in Hyderabad has
been offering world-class treatment and facilities to patients
with compassion, teamwork, transparency and a processdriven
approach. Dr Mir shares, "We are delivering 400 to
500 monthly surgeries and 5000 to 6000 yearly surgeries
with hundred per cent accuracy and not a single case of
infection. That means a ratio of zero infections."
Germanten has also been recognized by The Times of India
All India Multispecialty Hospitals Ranking Survey-2019 as
'Best Emerging Multispecialty Hospital in Hyderabad-
2019.' By bringing in the best healthcare practices from
across the world, Germanten got the most prestigious and
coveted NABH accreditation from the highest body of
accreditation in India.
Although joint pain is not a life-threatening condition, it
does cause a lot of discomforts and severe pain. The quality
of life is compromised, sometimes beyond relief. Prosthetic
joints have come as saviors to patients with painful joints.
Dr Mir Jawad and his team conduct thousands of joint
replacements at Germanten Hospital annually and the
number is increasing with each passing year. "With German
technology at the forefront, we deliver cutting edge
technology and skills in joint replacement surgery,"
mentions Dr Mir Jawad.
Times Health All India Orthopedic Ranking Survey-2019
awarded it with the 'Best Emerging Orthopedic Hospitals'
acknowledgement. For years, Germanten has been offering
quality healthcare to the people for their diverse medical
needs.
Diseases like osteoporosis, arthritis or injury damage the
cartilages and bones, cause pain, weakness, reduced
mobility, deformity, instability and disrupt the smooth
movement of the joint. A Total Knee Replacement (aka
Arthroplasty) does not replace the whole lower end of the
femur, the upper end of the tibia and the patella, instead,
TKR replaces only their articulating surfaces.
Dr Mir Jawad states, "TKR is a 'Quality of Life
Improvement Surgery.' After TKR you can walk, play golf,

swim gently, drive a car or a two-wheeler and generally do
all the things you did before your knee pain began." He and
his team have conducted over ten thousand joint
replacements, so Germanten is the ideal hospital for
patients needing TKR.
Arthroscopy and Sports Medicine
"Arthroscopy is a minimally invasive surgical procedure
through small cuts used by us surgeons to examine,
diagnose, view and treat wear and tear and traumatic
injuries related to the interior of a joint," says Dr Mir
Jawad. Germanten Hospital is giving excellent results in
joint replacement spine arthroscopy trauma, with a very
good recovery and patient satisfaction rate. In fact, patients
are recovering so fast that they themselves are giving
positive Google reviews online.
Injuries routinely suffered by athletes in professional
contact sports like Football, Cricket, Tennis, Rugby,
Kabaddi, Kho-Kho etc. This results in bruises, muscle
strains, fractures, and head injuries, which are sometimes
fatal. There are a variety of sports medicines and remedies
available at Germanten to treat sports injuries.
Orthopedic Centre of Excellence Services
Germanten Hospital has always strived to give those
medical and surgical services which society requires. Thus,
the transition from a dedicated orthopedic and trauma
hospital to a multi-specialty hospital was a gradual
evolution. Society wanted treatment on other ailments in
the same professionally skilled and seamless manner that
Germanten Hospital was famous for, and it added more
medical and surgical specialties and super-specialties in its
scope of services.
"Now apart from our core skills of managing injuries and
diseases of the bones, joints and related tissues, we have
expanded into many more services some of which are
flowering into Centers of Excellence," adds Dr Mir Jawad.
Under strong management and astute leadership,
Germanten has become a Centre of Excellence for
specialties like Orthopedic, Neurology, Reconstructive, and
Plastic surgery.
Through its collaboration with German Hospitals, the
hospital has access to the latest equipment and medical
technology. It also helps them in exchanging synergies for
consultation. Apart from its technological superiority and
quality healthcare, Germanten also follows a patient-centric
approach.

On a Mission to Re-envision Healthcare
Dr Mir Jawad's vision has made it possible to give the most
modern medical and surgical infrastructure. Some of the
cutting-edge tools of Germanten Hospital are:
Ÿ State-of-the-art operating rooms with 'Class 100 Clean
Room' ambience, HEPA filters and Laminar airflow
systems
Ÿ 'Keyhole' endoscopic spine surgeries done as Daycare
Ÿ And the procedures include:
Ÿ Uni condylar knee surgeries
Ÿ Robotic surgeries
Ÿ German-based robotic joint replacement
Ÿ Computer Navigation guided surgeries
Ÿ Zimmer i-assist partial knee replacement
Ÿ Oxynium knee replacement
Ÿ Arthrex Arthroscopy
Ÿ Complex joint replacements
Ÿ Shoulder replacements
Ÿ Knee joint replacement in under 30 minutes
Ÿ Simplex and complex hip replacement
"We adhere to treat all kinds of surgeries as we have well
equipped ICUs, CT Scanners, labs with fully active robotic
joint replacement technology, and a wide variety of patient
rooms," says Dr Mir Jawad.
Dr Mir Jawad's mission is to establish Germanten as the goto
centre of excellence in Orthopedic Health Care and
continuously strive for improving services. He further adds,
"Our contributions in this field include–but are not
restricted to–Arthroscopy and Sports Medicine,
TKR/Arthroplasty, etc."
“
We score a perfect
ten when it comes to
German Clinical
technology and
procedures.
“
He has also gained enough experience in non-operative
modes of treatment.
Impressed by Dr Mir Jawad's work and dedication towards
his patients, many of his former international mentors and
colleagues have formed an association with him for setting
up an advanced orthopedic and neurosurgery department
with a multi-specialty hospital in Hyderabad.
They collaborate in an Orthopedic Research Foundation
which is dedicated to the stimulation of orthopedic and
musculoskeletal Research in the fields of Arthroscopy,
Traumatology, Joint Surgeries and spine surgeries.
Similarly, Dr Mir Jawad's vision is to make Germanten a
Super-Specialty center for all kinds of orthopedic health
and care requirements. "To ensure world-class orthopedic
and rehabilitation services, we focus on taking a
comprehensive approach to diagnosis, treatment and
recovery. On the whole, this helps us to improve the quality
of life for our patients," expressed Dr Mir Jawad.
Experts Team Germanten
During his advanced training at Institute for Advanced
orthopedics in Munich, Germany, Dr Mir Jawad gained vast
experience and expertise in Joint replacements, Arthroscopy
surgeries, and Spine surgeries.
He has successfully operated on more than 10,000 joint
replacements Arthroscopic and spine surgeries and a vast
number of complex trauma cases over the past two decades
in Germany and India.

Medical procedures ranging from cosmetic surgery, and
dental work to orthopedic surgery can now be provided at
high quality and affordable rates in Germanten Hospital.
The services for Germanten's international patients include:
The principal aim of this research is to create long-term,
sustainable solutions to the growing burden of
musculoskeletal injuries and disorders through academic
partnership. Thus, Germanten Hospital offers the latest
treatments through ongoing collaborative research.
Dr Mir Jawad shares "We also have an in-house team of
twelve orthopedic doctors, five leading Senior Orthopedic
Doctors in Joint Replacement, Spine Surgeries, Trauma,
Arthroscopy, Pediatric Orthopedics and Hand Surgery."
Ÿ
Ÿ
Ÿ
Ÿ
Ÿ
Second medical opinion: In case you have second
thoughts about the medical opinion provided by your
hometown doctor you can contact Germanten.
Diet: Complete recovery is a comprehensive process
that also includes Diet. At Germanten, the doctors assess
the dietary needs of the international clients and provide
hygienically prepared, nutritionally enriched meals.
Germanten's nutritional experts/dietitians supervise the
entire process.
Accommodation: Germanten provides rooms based on
patients' requirements and budget. It has provisions for
sharing and private rooms. These have been designed
keeping in mind the safety and comfort of their patients.
The team Germanten can arrange their stay at star hotels
too.
Airport pick up and drop: Complimentary pick up and
drop facilities are available for all its international
patients. For critically ill patients, the team also
provides well-equipped mobile medical assistance.
Travel Desk: Germanten has a dedicated travel desk to
ensure the healthcare experience of its international
patients is a memorable one. There is a coordinator
available for handling all visitors/patients' queries and
making the required arrangements too.
Medical Tourism
Medical tourism refers to people travelling to other
countries for medical treatment. In the past, this usually
referred to those who travelled from less-developed
countries to top-notch medical centers in highly developed
countries for treatments which were unavailable at home.
Now the trend in medical tourism, more commonly called
Medical Value Destination–has changed. Patients from less
developed countries also travel to India because the
required treatment is not available in their own countries.
While patients from developed countries like the United
States, Canada, Australia, England, etc., also come to
Germanten Hospital because treatment costs at Germanten
are much less compared to the cost in their home countries;
yet the quality of medical and surgical services is equal or
comparable to the services given in developed countries.
AIM Health-Tech
Germanten Hospital is the pioneer in popularizing new
standards including advanced technological benchmarks,
bringing the beam of hope to its patients with 45 years of
legacy in orthopedic.
Dr Mir Jawad's name goes hand in hand with Knee
Replacement Surgery. He pioneered Robotic and Computer
Navigation Surgery for knee joint replacement in India.
Germanten Hospitals has the most modern and
sophisticated class100 Laminar operation theatres for strict
prevention of infection.
"As a well-experienced charisma, Dr Mir Jawad shared his
opinions on how the adoption of modern technologies like
Artificial Intelligence, Machine Learning, and robotics
streamlined the hospital procedures. He said, "We are
always focused on adopting all kinds of advanced

technology, including our medical equipment,
electronic devices, hardware and even software."
"We not only use them in our patient services
including timely treatments, surgical, medicinal,
patient data and record management, billing, and
feedback but also in all our service departments
including complete paperless system management," he
added.
Along with robotics process analysis, and robotics for
surgical processes, Germanten Hospital's radiology labs,
OTs, and ICUs, patients rooms, service centres from backend
to front-end are always connected with each other and
the central hub in real-time thanks to their use of cloud
computing and the Internet of Medical Things (IoMT).
Smart Operating Suits
During joint replacement surgery, bone ends are cut using a
power saw and cement is used to fix large metallic implants
to the bone. All this increases the chance of inflection even
from minor contamination. To reduce the contamination
from the operation team, 'Body Exhaust System' or 'Space
Suit' is worn by the operating team.
This 'Space Suit' system consists of a helmet with a batteryoperated
fan, and a gown made up of a special fabric that is
impermeable with water or blood, thus maintaining the
sterility throughout the long surgical procedure.
"The visor helps in preventing sweat and saliva droplets
from contaminating the wound. Although such space suits
are an additional cost in joint replacement surgery, at
Germanten Hospitals, we prefer such space suits to reduce
the possibility of infection to the minimum," expressed Dr
Mir Jawad.
Entrepreneurship including hospital management is an
entirely different approach. So, they need to recognize
which sector they want to go to—profession wise. To build
and boost their potential in the profession and the
independent practice they must undergo fellowships and get
advanced training in robotics. However, running a hospital
successfully with an entrepreneurial mindset is the real
challenge, always and forever.
Engineering a Healthy Future
Dr Mir Jawad's visions for the future are vast. This year he
is planning to open multiple branches or acquire some
hospitals in different areas to offer proficient services to the
vast population wherever it is needed.
He aims to enable it all over India and abroad, also,
wherever there is scope for people to use this service in the
best way possible so people can avail Germanten's services
anywhere and everywhere.
Words of Wisdom
As a piece of advice for the budding entrepreneurs who
aspire to venture into the Orthopedic Treatment space, Dr
Mir Jawad shared, surely at first, they will have to build a
reputation. They must know that Orthopedic treatment on
paper and in practice are two different things, however, they
need to build up their profile first.
They need to get the degrees and fellowship, they must
build up a profile and then if they are normally working
somewhere as a consultant, it's okay, however starting a
hospital is a separate thing or becoming a carrier oriented
orthopedic surgeon is a different way altogether.

Embracing Innovations
16 | August 2022 | www.insightssuccess.in

Enabling
Comprehensive
Care with Emerging
Advancements
in the
Healthcare
Industry
"Alone we can do so little; together we can do so much."
- Helen Keller
o rightly quoted by Helen Keller, the world's
Srenowned author and speaker, disability rights
advocate, and inspiring lecturer.
Teamwork gets huge volumes of work done in very less
time, with good quality, and with great enthusiasm.
Teamwork has become synonymous with the healthcare
industry as well, especially when it comes to treating
complex illnesses or recovering from severe health
conditions.
In the case of complex health patients, several health
professionals are involved including doctors, surgeons,
super specialists, pathological laboratories, diagnostic
centres, blood banks, and physiotherapists. To avoid the
inconvenience of the patients and to facilitate easy and
simplified medical procedures, all the individual medical
professionals are integrated into a team structure called
Comprehensive Care.
Comprehensive care is teamwork at its best. It brings
multiple disciplines under one roof to offer the best possible
care while decreasing costs, waiting time, and
inconvenience for the patients.
Hence, a modern approach to Comprehensive Care was
recently introduced to support the patients in feasible,
hassle-free, cost-effective, and fast medical procedures.
Comprehensive care forms a collaborative environment
where the patients are provided with specific medical
treatments and support in the same facility for enhancing
smoother recovery.
Building a Virtual Ecosystem
The modern advancements include a complete linkage of all
the medical facilities, and diagnostic and pathological
testing centers through a single integrated cloud-based
software platform. Once a patient is registered in the facility
through the admission dashboard, the system opens the
links to the respective departments that could probably be
scheduled as part of the medical procedure.
The modern, fully instructional Artificial Intelligence-based
platform provides messages to doctors, concerned
departments, and patients regarding medical procedures.
The system tracks and identifies the medical treatments and
the recovery of the patient updating the status on the central
17 | August 2022 | www.insightssuccess.in

master. This keeps all the medical facility professionals
updated, and doctors can easily track the patients' progress.
Seamless Communication
Comprehensive care facilities relate to numerous doctors,
specialists, dietitians, and health experts through the latest
integrated network. Video calls on patient health reviews
are regularly conducted with the patients where all the
connected health professionals are a part of the discussion.
It facilitates clear understanding, builds transparency, and
helps in collaborative decision-making based on diagnostic
and/or laboratory reports.
Round-the-Clock Care
Patients and their relatives or attendants have the privilege
of contacting the concerned doctors or technicians
whenever required. The central system of the
comprehensive care facility keeps all the doctors and health
practitioners in a close loop facilitating continuous
monitoring of the patient's condition, treatment, medicine
intake, diet, and water consumption.
Separate staff is always available 24 hours for regular
monitoring and checking of the patients. Accordingly, the
central system is updated on a real-time basis. Healthcare
counsellors and advisors make frequent visits to interact
with the patients.
The health monitoring systems are connected to the main
dashboard, which identifies critical conditions and triggers
the alarm warning messages or system-generated calls to all
the professionals in the loop.
The CCTV systems help in close monitoring of the patients,
supervising the visits of the medical teams, housekeeping,
and support staff, and controlling excessive gathering of
overwhelming patients. Remote monitoring systems that
involve wearable devices help the doctors in checking the
patient health from a distance.
Data Analytics in Decision making
The new age system is configured with numerous
functionalities that are equipped with the patient data and
the complete record of admission, primary check-up, test
reports, treatments given, day-wise monitoring, and details
till the discharge of the patients. The central system applies
the AI tools, which extract references from numerous
patients of the same illness from different age groups.
The doctors and other health professionals can interact and
counsel other medical experts regarding the patient health
and corresponding diagnostic readings.
This helps in easy diagnosis and taking the right decision
for the suitable treatment in very less time. It boosts the
confidence and command of the medical professionals in
equipping them with realistic and practical projections.
Management and Control
The complete system connects all the functions of the
facility and numerous other medical resources well
integrated for efficient monitoring, process control, and
better management. All the basic operations right from the
first communication of the inquiry to the admission,
diagnosis, treatments, follow-ups, check-ups, and
successful completion after billing and recovery report are
streamlined.
The system stages are well created with the built-in stagebased
features of micro-tasks, which identify and generate
the billing instructions with the treatment detail and health
professionals' names.
Generates Trust based on Transparency
The entire work environment of the comprehensive care
facility is based on a completely transparent working
structure. The patients and their relatives are kept in a close
loop by keeping them involved in every discussion and
medical procedure.
The doctors identify the health condition with the need for
diagnosis and suggest options for treatment. Patients,
doctors, and medical professionals are on the same page of
discussion.
Comprehensive care is turning out to be a boon for the
patients and their relatives as it builds an integrated
platform of a centralized medical process. Doctors and
other medical professionals benefit from the system's
organized structure, which simplifies and standardizes the
details for their effective service. Modern technologies have
brought all functions together to treat and cure every patient
professionally and efficiently.
- Kedar Borgaonkar
18 | August 2022 | www.insightssuccess.in

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Polaris
The Holistic Healthcare
with Human Touch
Healthcare
Dr Ujwala Patil
Founder
Polaris Healthcare
Dr Surendra Patil
Co-founder
Polaris Healthcare
20 | August 2022 | www.insightssuccess.in

fter catering to corporate hospitals for over a
Adecade, the doctors' duo Dr Surendra Patil and
Dr Ujwala Patil decided to commence their
orthopedic multidisciplinary hospital. After coming across
multiple cases and witnessing a crunch between the doctors
and patients, they felt a need to start a space of their own
where they could guide the patients in the right direction.
Their willingness to go above and beyond for their patients
led to the conceptualization of Polaris Healthcare.
Established in 2011, Polaris Healthcare - A top orthopedic
multispeciality hospital in Pune, India brings together a
team of highly knowledgeable doctors with a combined
experience of over 100 years. Situated in a famous locality,
this orthopedic hospital in Pune serves all your
requirements under one roof.
Dr Patil expresses, "We believe in a holistic approach and
add a 'Human Touch' to every treatment offered at Polaris
Healthcare."
the same she is certified in Cervical cytology and
colonoscopy. She has handled many high-risk obstetric
cases and has conducted more than 1000 deliveries. Her
expert advice dipped in care is accessible to women from
all walks of life. She has also been empanelled as a
gynaecologist at Surya and Life point hospitals.
On the other hand, Dr Surendra Patil, Orthopedic
Surgeon, is the Co-founder and the best orthopedic
surgeon/Doctor in Pune, Maharashtra at Polaris Healthcare,
with over 20 years of expertise in orthopedics. He has been
actively involved with joint reconstruction surgeries such as
post-traumatic arthritis, revision, and degenerative joint.
Moreover, he has conducted primary, revision, and
reconstructive knee and hip surgeries. Besides this, he has
delivered lectures and demonstration workshops at several
colleges and institutes. Dr Surendra has been honoured with
Late. K. T Dholakia Award at the Ranawat Orthopedic
Conference in Cochin and the POS award.
Polaris Healthcare is a patient-oriented hospital in Pune
where the team believe in offering world-class services and
best-in-class technologies to deliver the best orthopedic
treatment at an affordable cost. They put their best efforts
into helping and caring for their patients, from pre to postsurgery,
aiding in their faster recovery.
Dr Patil says, "Our medical experts are dedicated to
healing you in the quickest and safest way possible by
designing a proactive approach that would work best for
you individually. We see every patient with a different eye
because no individual is the same, and neither are their
problems."
The Dedicated Duo
Dr Ujwala Patil has been providing specialist advice in
gynaecology and obstetrics to girls, women, mothers and
their toddlers for the past 18 years. She is the Founder of
Polaris Health Care and has tremendous experience as a
gynaecologist and obstetrician. She completed her
M.B.B.S. from the renowned BJ Medical College, Pune.
She has undergone FOGSI training in Infertility along with
At Polaris Healthcare,
we leverage this gift
of medical sciences in
the best possible way
to perform a growing
number of complex
surgeries quickly and
efficiently.
21 | August 2022 | www.insightssuccess.in

Backed by a team of multiple specialists and friendly
nurses, Polaris Hospital puts patients' welfare at the
forefront.
The dedicated duo shares, "Recognised as one of the topnotch
orthopedic hospitals in Pune, we treat a series of
complex knee and joint disorders at our healthcare centre.
Our Mission is to aid you in the healing process -
physically and emotionally, by striving higher each day in
the field of medical science!
Further, our vision is that we aim to make Polaris
Healthcare a trusted and highly valued brand, growing in
people's hearts and minds using our holistic healing
approach."
Accreditations
Polaris has received the Ranawat Orthopedic Research
foundation - Dholakia Best Paper Presentation Award.
Apart from this, doctors have received various awards and
recognition for their service to humanity.
Our Infrastructure
Laboratory: "Health care with convenience is how we
perceive our service to be. We have an in-house laboratory
for pathological services," says Dr Surendra.
A dedicated space has been allocated on the ground floor
for sample collection citing ease of access. Complete
processing of the laboratory's parameters is powered by
NABL accredited lab services under the name Suburban
Pathology, which is a trusted name for pathological
services, providing reliable blood reports. It is equipped to
take care of all sorts of pathological demands like
X-Ray: With a dedicated room, X-Ray reports are produced
with the State Of Art digital CR system from Kodak with
the fastest image capturing and processing unit installed at
Polaris. Specializing in spinal column imaging we have a
portable Hi frequency 100 MA machine with a Bucky table,
resulting in enhanced and clear imaging.
The radiographers with their specialized training and
compassionate approach will guide you with procedures
like –
· Skeletal and all routine limb rays
· Chest and abdominal X-rays
· Specialized X-rays for head and neck region
· Special procedures like HSG etc.
Ultrasound Sonography: Polaris Healthcare is equipped
with two highly modern Ultrasound machines. One is a
portable Toshiba JV 100. The second is a Profound Logic
six Alloka machine with four probes for the following:
· Color Doppler Studies
· High-Resolution Sonography
· Targeted Obstetrics
Orthopedic Services Offered
Joint Replacement: If you face severe issues while
performing your daily tasks like climbing stairs, walking, or
age-related wear and tear in knee joints, then total knee
replacement surgery is the best option. Dr Surendra Patil is
a well-renowned joint replacement surgeon in Pune,
Maharashtra, who has conducted several joint replacement
surgeries in Pune with patients across the city.
Hip Replacement: Hip replacement surgeons sometimes
use a 'hybrid' technique consisting of the cemented femur
and an uncemented acetabular part. Sometimes, the surgeon
also uses a special cement or glue to fix the new parts of the
hip to the healthy, existing bone - this is referred to as a
'cemented' process. Full recovery post-surgery can take
about 3-6 months, depending on several factors such as
surgery type and the patient's overall health.
Knee Replacement: A knee replacement is a surgical
process wherein the damaged or worn knee is supplanted
with artificial material. A knee is a hinge that provides
movement where the thigh meets the lower leg. The process
takes around 1 to 1.5 hours to perform, and recovery time
differs from one patient to another.
Spine Surgery: Spondylosis refers to the gradual
deterioration of the disc between the backbone vertebrae.
22 | August 2022 | www.insightssuccess.in

Spondylosis occurs due to age-related wear and tear, just
like osteoarthritis. This is common and affects 40-50% of
people over 40. Here, the discs flatten, losing their average
height. And the disc height usually separates the disc above
from the one below. Doctors at Polaris Healthcare can help
you eliminate this pain with an appropriate medical
treatment depending on the severity of your pain.
Sports Injury: "At Polaris Healthcare, our orthopedic
experts and surgeons are trained to identify and treat any
muscular or skeletal injuries, and we have the best-in-class
technologies to help in the diagnostic process. Our
neurological team provides you with all-inclusive spinal
and brain injury care. Around 10% of sports injuries are
spine-related; hence, if you are experiencing back or neck
injuries, you can contact our experts to find a cure for your
agony," says dedicated duo .
Trauma:
ACL - the anterior cruciate ligament is situated in the front
of the knee and is the most commonly injured ligament.
ACL is often stretched or torn during an abrupt twisting
movement. Basketball and football are sports with a higher
risk of ACL injuries.
PCL - the posterior cruciate ligament is situated at the back
of the knee, and again it's a commonly-injured ligament.
PCL injury typically happens with abrupt and direct
impacts, such as football tackles or car accidents.
MCL - the medial collateral ligament is situated inside the
knee, and this one has injured more often than the LCL -
lateral collateral ligament, which is located on the external
knee. Here, the injuries are usually caused by a blow to the
knee's outer side, like when playing football or hockey.
While performing arthroscopic surgery, an orthopedic
surgeon makes a tiny incision in the skin of the patient and
then inserts pencil-sized instruments containing a small lens
with a lighting system to magnify and illuminate the
structures inside the joint.
Light gets transmitted by fiber optics to the end of the
arthroscope, which is inserted inside the joint. By attaching
a miniature camera to the arthroscope, the interior of the
joint through this minimal incision gets visible to the
surgeon, rather than the larger incision needed for open
surgery. After being diagnosed with arthroscopic surgery,
you can visit a surgeon to get the adequate treatment
required with intensive medical care and support.
Physiotherapy: Traditional and robotic knee surgery are
similar as they aim for the same thing - removing damaged
tissue in your knee and replacing it with an artificial joint.
However, the difference is that robotic knee surgery is done
with assistance from a robotic arm. Robotic surgery
improves precision, shorter recovery times, and better
outcomes.
Robotic knee replacement is a minimally invasive surgery
that reduces blood loss and helps surgeons have better
vision on the screen, making it easier to perform surgery.
The duo concludes, "At Polaris Healthcare, we leverage
this gift of medical sciences in the best possible way to
perform a growing number of complex surgeries quickly
and efficiently."
Knee ligament repair is a solution for a complete knee
ligament tear resulting from knee instability. People with
torn knees might be unable to do everyday tasks involving
twisting the knee. If medical treatments are inadequate,
ligament repair surgery might be the answer.
Arthroscopy: Arthroscopy is a surgical process used by
orthopedic surgeons to visualize and treat injuries or
problems present inside a joint.
23 | August 2022 | www.insightssuccess.in

Healthcare Vitals
24 | August 2022 | www.insightssuccess.in

Importance
of
Patient-Centric
Approach
The Healthcare industry has undergone numerous
developments and changes in the past few decades.
There have been significant advancements in
technology and IT applications, which have elevated the
working methodology of the dynamic healthcare world.
However, the success of medical institutions and
professionals has been identified as one of the prominent
factors of a professional patient-centric approach. This is a
very personalized industry where patients and their relatives
are concerned about their health. It naturally requires a
humane approach with kind consideration to their emotions
and requirements.
Modern doctors have identified the importance of kindness
and a patient-focused approach at all levels of medical
stages to give better support and satisfaction to the people.
Researchers have identified better treatment, smoother
recovery, and noticeable progress in the patients when
medical professionals adopted a sound and empathetic
methodology.
There are some interesting qualities which can improve the
doctor-patient relationship, clarity in relatives and
development of a positive attitude towards recovery.
Display a High Degree of Patience
When patients approach medical facilities, hospitals,
clinics, or diagnostic centres, they are concerned about
some suffering or health condition. Healthcare professionals
at all levels should adopt a pleasant and friendly perspective
towards them. The patients or their relatives could be under
a high degree of stress about their health condition.
They need to be spoken softly, and their requirements need
to be heard properly. It is the delicate moment where their
concerns should be heard patiently and caringly. Patients
feel better when their needs are appropriately addressed and
guided in the right direction.
25 | August 2022 | www.insightssuccess.in

Willingness to Serve
Healthcare is regarded as one of the most pious and
respected professions. The professionals should be kind and
ready to serve the patients and their relatives in fulfilling
their requirements.
Considering all the necessary formalities, the healthcare
people need to dedicate their complete attention,
involvement, and support to the required procedures. It
demands them to go a little further in their duties in small
help as is required.
Deep Understanding
Throughout the process, every professional needs to be
working with an in-depth understanding of the patients,
their ailment, and their mindset. A truly honest health
worker can understand the concerns of the patient and
provide them with a clear and focused service in terms of
laboratory reports, pre- and post-hospitalization treatment,
and other necessary procedures. Simple tips given at the
right time can help the patients save a lot of time, money
and recover steadily.
Value Added Services
Modern health professionals offer clean and clear guidance
to the patients about the health procedures on diagnostic
and pathological reports, understanding and reading the
reports to them and guiding them to the doctor for
medication or further process. It is most necessary to have
quick and proper communication with the patients and offer
them the right instructions.
Value-added services provided are timely reminders for the
next appointment, messaging for timely dosage, suggesting
a nutritious diet towards quicker recovery and motivating
them for regular exercise. They even make visits to the
patients to greet them and ask about their wellness.
Certain patients who are aged or from rural areas are
provided with additional hard copies of the medical
instructions in local languages. Educate in using modern
healthcare applications for easier access and reference to
their medical records.
Befriending the Relatives
The entire process of medical treatment can be pensive and
tiring for the relatives of the patients. Doctors and nurses
are seen interacting in a friendly manner giving simple tips
on dos and don'ts in handling and caring for the patients.
In a very easy way, the relatives are briefed about the health
conditions and the necessary precautions that need to be
taken. This helps in relieving a major part of the stress of
the relatives and boosts their morale in further activities. All
the basic information about the patient with respect to the
age, lifestyle habits, dietary tips and care are given.
Going Beyond Professional Paradigms
Modern healthcare industry professionals are changing their
way of working towards the fulfillment of patient
requirements. Doctors are choosing to be friendlier and
more receptive in their approach. Listening to the needs and
concerns and then probing on their lifestyle patterns of
sleep, eating habits, drinking water and exercises.
Checking, consultation, diagnosis, treatment, and guidance
have been surpassed with the warm of care, the assurance
of recovery and the attachment of their friendliness. Nurses
and technicians greet them with a pleasant smile while
meeting the patients and discuss with them about numerous
aspects of life very joyful manner. Purposeful, positive
interactions directed towards steady recovery, building
health, and giving a new hop of life are crucially promising
factors.
- Kedar Borgaonkar
26 | August 2022 | www.insightssuccess.in

Pristyn
The healthcare industry has undergone numerous
changes in diagnosis, treatment, operative
procedures, and patient care. The modern age has
brought with it multiple challenges and changing
requirements of the patients. Some honest medical
professionals have strived to offer the best feasible medical
services to patients in the quickest possible time.
One company which has set a high standard of modern
medical services is Pristyn Care, based out of Gurgaon.
The state-of-the-art healthcare startup was founded in 2018
by Co-founders Dr Vaibhav Kapoor and Dr Garima
Sawhney with a vision to provide patient-centric
healthcare services throughout the journey from
disease to health.
In an interview with Insights Success, Dr Kapoor
and Dr Sawhney shared valuable facts about the
professional journey behind the establishment of
Pristyn Care, highlighting the challenges their
collaborative business model tackled and their
opinions on its vision for the modern healthcare
industry.
Please tell us about the saga of Pristyn Care
since its inception.
Pristyn Care is a Gurgaon-based healthcare start-up
founded in 2018 by Harsimarbir Singh, Dr Vaibhav
Kapoor, and Dr Garima Sawhney with a vision to provide
patient-centric healthcare services throughout the journey
from disease to health. We are a new-age healthcare
company with a laser-sharp focus on simplifying the entire
surgery journey of a patient and their attendant by offering
care and assistance at each step.
28 | August 2022 | www.insightssuccess.in

India's Most Trusted Orthopedic Treatment Centers-2022
Our team ensures that the patient’s experience right from
the discovery of the right doctor to booking an appointment
at the clinic, getting a detailed diagnosis done, booking tests
at a diagnostic canter, getting insurance paperwork done,
and commuting from home to the hospital and back on the
day of the surgery, admission-discharge processes at the
hospital, and follow-up consultation after the surgery – is
hassle-free and care-filled.
What was your inspiration behind venturing into the
medical fraternity?
The disparity in the medical practices with the existing
uncertainties motivated us to form a professional network
of medical facilities to help patients and people avail of the
medical facilities at the best possible standards.
As we teamed up with different medical professionals,
including doctors, and diagnostic and pathologic experts,
we noticed that all struggled to offer good quality and
honest service through the volatile and influential market.
Our idea clicked well and soon led to the building of the
Pristyn Care network.
Please enlighten our readers about Pristyn Care’s
network of healthcare facilities.
Pristyn Care has an ecosystem of 80+ clinics, 400+ partner
hospitals, and 140+ in-house super speciality surgeons for
Proctology, Urology, ENT, Gynaecology, Vascular, Laser,
and Laparoscopic surgeries. Pristyn Care operates in 22+
cities, including Delhi NCR, Hyderabad, Bangalore,
Chennai, Kolkata, Mumbai, Pune, Lucknow, Kanpur,
Chandigarh, Jaipur, Indore, Nagpur, Bhopal, Ludhiana,
Patna, Bhubaneswar, Coimbatore, Kochi, Ahmadabad,
Agra, Gwalior.
Every surgery at Pristyn Care is done using the most
advanced medical technology and equipment. Patients are
treated at the hands of super specialist surgeons who have
been conducting surgeries for over 8-10 years.
What were the initial challenges you had to surmount to
ensure Pristyn Care’s success rate reached greater
heights?
We researched the entire medical industry that operated on
a very decentralized point-wise pattern. The patients
struggled with different medical facilities to get the required
services at high prices. We initially found the challenges of
the rigid structure that benefited nobody.
As we came up with the innovative idea of building a
network of hospitals, clinics, and diagnostic centres, it
formed a win-win situation for everyone. For us, it created
an excellent scalable and controlled model where our team
of experts monitored, bringing uniformity and
professionalism.
It ensured a disciplined and standardized business model for
the operational facilities while for the patients, it created a
very dynamic, feasible, reliable, and cost-effective medical
service.
What professional values and qualities do you think
your clients value in you and Pristyn Care?
Your safety is taken care of by thermal screening, social
distancing, sanitized clinics and hospital rooms, sterilized
surgical equipment and mandatory PPE kits during surgery.
A dedicated Medical Coordinator assists you throughout the
surgery journey, from insurance paperwork to free commute
from home to hospital and back and the admissiondischarge
process at the hospital.
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As an experienced professional, what would you like to
advice the budding aspirants willing to enter the
healthcare and wellness industry?
The recent pandemic period has taught us the importance of
good health, hygiene, and the importance of human life.
Our advice to budding medical professionals is to think
from the aspect of kindness and empathy.
Focus on offering your best services and keep learning
through your work. The practical experience is the best
teacher giving numerous and varied lessons on different
health issues and treatments.
Always focus on curing the patient and ensuring the best
possible treatment possible. Learn more about the health
conditions in various age groups and develop your skills
accordingly. Observe the work and professional practices of
doctors everywhere. The more you learn and offer to
society, the higher confidence you will gain in the medical
field.
Our surgeons spend a lot of time with you to diagnose your
condition. You are assisted in all pre-surgery medical
diagnostics. We offer advanced laser and laparoscopic
surgical treatment. Our procedures are USFDA approved.
We provide free follow-up consultations and instructions,
including dietary tips and exercises—to every patient to
ensure a smooth recovery to their daily routines.
As a company, we are committed to the values of
collaborating as a team and taking extreme ownership of
our audacious goals to achieve targets and display
tremendous Integrity.
What are the USPs that highlight Pristyn Care’s
uniqueness in the industry you are catering to?
Patients in every age group are provided with systematic
planned and professional services with a step-by-step
approach to the process. The surgeries at Pristyn Care are
done leveraging advanced medical technologies and
equipment. Patients are treated at the hands of some of the
best super specialist surgeons in the country who come with
experience of more than ten years.
We have successfully done 60 thousand surgeries through
our strong network of 800+ hospitals, 400+ doctors, and
150+ clinics, with more than two lakh happy patients across
40+ cities.
How do you envision Pristyn Care’s operations with the
emerging technologies and automated tools that are
revolutionizing the business world by enabling
innovations?
We have studied and analysed the importance of modern
technologies and have always kept it on the top priority.
The medical process needs to be handled with priority,
perfection, and minimum possible time. We have provided
online booking services through our website and telephonic
means.
Our network enables the patients to get the best services
and treatments in locations nearer to their homes, offering a
convenient and hassle-free experience. The medical
facilities are equipped with the latest machines and
equipment to support testing, analysis and reporting
seamlessly.
We are on our mission to fix the broken patient journey by
offering full-stack healthcare services and increasing patient
centricity. Our vision portrays to ensure consistent quality
and advanced surgical care and take the latest medical
technologies to Tier-2 and Tier-3 cities.
30 | August 2022 | www.insightssuccess.in