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The latest edition of The Most Innovative Automation Companies To Watch 2022 highlights the crown leader, Shoy Andrews, the Founder and Managing Partner of Multitech Automation, reinventing the automated systems industry.

The latest edition of The Most Innovative Automation Companies To Watch 2022 highlights the crown leader, Shoy Andrews, the Founder and Managing Partner of Multitech Automation, reinventing the automated systems industry.

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VOL 04

ISSUE 07

Auto-Tech

Changing Tech of

the Smart Automatons

Inno-Mate

Revolutionizing Industry

4.0 with Innovations

in Automation

The Most

Companies

To Watch In 2022

Multitech

Automations

Amalgamating Values and Qualities towards Success




Editor’s Note

AUTOMATED

VISTAS OF

THE SMART

FUTURE

n engineering manager, D.S. Harder, from the Ford

AMotor Company, coined the term Automation in

1946. He wanted to describe it as the concept

where automatic devices and controls were increasingly

used in mechanized production lines. The term itself is

inspired by the word Automatic.

From there on, the term automation is widely used in a

manufacturing context. However, coming into the present,

its usage, scope, and applications outside manufacturing are

widening. It is applied to a variety of systems where there is

a significant replacement for human effort and intelligence

by mechanical, electrical, or computerized actions.

In simple terms, automation can be defined as a technology

in which a process is performed by pre-programmed

commands blended with an automatic feedback control

loop so that the instructions are correctly executed. The

resulting system operates like us without any human

intervention.


Abhishek Joshi

Deputy Editor

abhishek.joshi@insightssuccess.com

This technology is evolving alongside computers and

computer-related technologies. Today, thanks to

digitalization, automated systems are increasingly

sophisticated and utterly complex. Their capability and

performance are continuously surpassing the human

abilities in accomplishing the same activities.

Automation technology has evolved to a point where now it

is an umbrella term containing other technologies that have

advanced from it and have achieved recognition,

acceptance, popularity and an exemplary status of their

own. These are Artificial Intelligence (AI), Big Data, Cloud

Computing, Cybersecurity, Immersion, Industrial Internet

Of Things (IIoT), Robotics Simulation, Visualization, etc.

Currently, the industry is transitioning from humans to an

automated workforce. Thus, rising is the legend of Industry

4.0 via industrial automation. In Industry 4.0, many modern

large-scale manufacturing functions and operations are

entirely automated, requiring minimal or no human

intervention; tasks where endurance, speed, and precision

are required.

By innovatively using automation, many companies are

deriving tremendous benefits like enhanced productivity,

precision and accuracy, highest quality, utmost safety, and

accident-free workplaces. In short, today’s factories are

smart, thanks to the artificial brilliance of automation.

In an attempt to find out ‘The Most Innovative Automation

Companies To Watch In 2022’, Insights Success has

brought this exclusive edition equipped with these

companies’ extraordinary stories and two trendy articles

written by our in-house editorial team.

Read on to exhilarate in the vistas of simulated genius born

out of natural human smartness!


C O N TT

N O C

08

Multitech

Automations

Amalgama ng Values and Quali es towards Success

C O V E R S T O R Y


E N T

16

BASE Automation

Technologies Pvt

N

Ltd

T E

The Revolutionary Industry Intelligence

24

BuildTrack

Empowering Innovations, Ensuring Reliability

32

Robolab Technologies Pvt Ltd

Transforming Futuristic Tech-Knowl-Edge

20

A r t i c l e s

Inno-Mate

Revolutionizing Industry

4.0 with Innovations

in Automation

Auto-Tech

20

Changing Tech of

the Smart Automatons


Editor-in-Chief Pooja M. Bansal

Deputy Editor Abhishek Joshi

Managing Editor Gaurav PR Wankhade

sales@insightssuccess.com

APRIL, 2022

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Associate Designer Rashmi Singh

Sr. Vice President Megha Mishra

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Sr. Business Development Executive Uttam Barun

Technical Head Prachi Mokashi

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The Most

Companies

To Watch In 2022

Company Name

Management

Brief

BASE Automation

Technologies

Private Limited

V Lakshminarayanan,

CEO

"BASE Automation Technologies Pvt. Ltd. (BATPL) is a 23-

year old company operating from India in Chennai, with its

affiliate - in UAE.

BuildTrack

Balbir Khera,

Founder and CEO

BuildTrack is a leader in Smart Automation and Internet of Things

(IoT) solutions for Homes, Enterprises, Hotels, Hospitals, Senior

Living and Warehouses.

Multitech

Automations

Shoy Andrews,

Founder

Multitech Automations started its automation business from 2005 in

Bangalore and have been the system integrators for Schneider

Electric in the field of Industrial automation for more than a decade.

Robolab

Technologies Pvt. Ltd.

Amol Gulhane,

Director and Co-founder

"Robolab Technologies Pvt. Ltd is a venture by graduates from the

prestigious College of Engineering, Pune (COEP) in association with the

BHAU Institute of Innovation, Entrepreneurship and Leadership (BIEL).

Softcon Automation

Sanjay Sheth,

Managing Director

SOFTCON AUTOMATION is recognised firm in Control and

Automation solutions for manufacturing industry.


Shoy Andrews

Founder and Managing Partner


Multitech

Automations

Amalgama ng Values and Quali es towards Success

C o v e r S t o r y


The Most Innova ve Automa on Companies to Watch in 2022

Innovating the present, automation is revolutionising

the future. The post-pandemic world will accelerate the

process of automation. It could be seen from the

exponential demand growth in artificial intelligence,

machine learning, big data management, IoT, robotics, and

extended reality.

But taking stock of the exact situation is necessary. In Shoy

Andrews's words, "The development of automated systems

for the analysis of industrial production has highlighted the

need for independent evaluation of the automated devices

before they are adopted in the industrial practice.”

Shoy Andrews, the Founder and Managing Partner of

Multitech Automation, is a mechanical engineer who,

along with a team of resolute engineers, ventured into the

field of automation to transform it into a futuristic

automated systems industry.

According to Shoy, the evaluation needs to consider the

intended use of the systems and determine their accuracy,

reliability, and impact on the provision of the service. The

introduction of automation may mean developing new ways

of working, and the workforce's role may change.

In addition, new training schemes and quality assurance

measures will have to be devised. However, since all

automated systems that have been developed require some

form of human intervention, the skill and dedication should

be enhanced rather than diminished.

Multitech Automations began with some of the smaller and

basic PLCs (Programmable Logic Controllers) with

complex architectures that have served in programming and

commissioning entire production plants efficiently.

From raw material to finished goods, Multitech

Automations has a proven track record as an end-to-end

solution provider for all control-related problems faced by

its clients.

Therefore, Multitech Automations is Insights Success' "The

Most Innovative Automation Companies to Watch in 2022".

Astounding Automations

Having kick-started its operations in 2004, Multitech

Automations has been working as the system integrator for

Schneider Electric Pvt Ltd in industrial automation for more

than a decade.

Covering segments like SPM, OEM, process automation,

factory automation, power generation and distribution,

elevators, security systems, HVAC, and others, Multitech

has been delivering innovative technological solutions to a

wide range of customers.

Customers like Honeywell, the Solar division of Schneider

Electric, IFB, Hindustan Unilever, Ramsons Garments,


Keltech, EFD induction and L&T etc., right from process

automation to machines incorporating an astounding array

of products such as servo motors, switchgear, indication

lamps, distinct types of temperature controllers, sensors,

and many other innovative technologies.

An Inspiring Venture

Shoy recollects that when he began his career, most

industries were manually run by the human workforce,

which resulted in less productivity, more expensive, and

less efficiency.

Forecasting the wide use of Programmable Logic Controller

(PLC) can significantly impact the automation industry, as

almost every OEM, SPM and others have high expectations

for their technical and electromechanical investment in

terms of elevated productivity, reduced costs and increased

security, workflow, and communication.

Most of the PLC providers in India focus only on providing

the solutions without absolute emphasis on the industrial

implications. This leads to a stack of PLC product solutions

that remains mostly unused and results in reduced efficiency

in the organization's sspoor performance.

Today, Multitech Automations outclasses competition by

vesting keen importance on aligning business and PLC

implemented products at various levels in the industries

while enhancing the PLC automated business value.

Multitech USPs

Shoy says, "Product maturity and flexibility, management of

multiple business units, numerous integrations with other

software, professional implementation and training, high

level of system security and data protection, etc. are few

USPs that make us an innovative automation service and

solution provider.”

Immersive Benefits of the Multitech Automations

Amidst the highly saturated automation industry, Multitech

Automations gets an edge over the others owing to its

philosophy of resolving the client organisation's issues.

Making the right choice by carefully selecting the right

controller, automation equipment to design the architecture

based on an intensive study about the project. A team of

highly experienced experts ensure an efficient and lowmaintenance

system.

Availing complete service under one roof selection,

material procurement, programming, installation, wiring

and integration at the shortest timelines possible, Multitech

provides a quality, hassle-free experience to the customers,

which is designed to last a lifetime.

Multitech Automations ensures customer satisfaction by

providing AMCs and quick responses to any breakdowns

for industries.

Shoy adds, "We provide our customers with comprehensive,

cost-effective solutions based upon the mutual discussion of

technicalities and bills of materials.”

Tackling the Challenges

According to Shoy, non-availability of sophisticated

equipment, technology and trained workforce, customers'

lack of knowledge about the automation advantages, etc.,


were the main challenges after venturing into the

automation field.

While currently, the non-availability of required equipment,

which is mainly imported, are resulting in a delay in the

completion of the projects.

Envisioning the Future

Being an experienced leader, Shoy's opinion on how

automation technology is being deployed currently and

what advancements can be expected in the future is wishful.

As he says that the Indian industrial automation market is

expected to grow at a CAGR of 11.6% during 2022-2023.

The country is expected to strengthen its manufacturing

sector. It is expected to reach 25% to 30% of the GDP by

FY 2030.

Advice to the aspirants

Shoy's advice to the budding entrepreneurs who wish to

enter this industry is, "Automation is a combination of

mechanical, electrical, and electronic devices. Hence any

aspirants in mechanical, electrical and electronics can

venture into the field of automation services."



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The Most Innova ve Automa on Companies To Watch In 2022

BASE

Automation Technologies Pvt Ltd

The Revolutionary Industry Intelligence

he fourth industrial revolution, termed Industry 4.0,

Treflects the digital transformation stage of industrial

processes. These processes include industrial value

chain control, design, production, value creation and

manufacturing.

Industry 4.0 is founded on the human-machine interface.

They are also called smart or intelligent machines. These

clever machines have artificial intelligence (AI), preembedded

machine-learning capabilities, automated control

systems software, internet of things (IoT) and cloud-based

network ecosystems.

Thus, digital transformation allows machines to form an

intelligent, intra-communication network to produce, create

and add value with real-time optimisation. This way,

futuristic smart factories have revolutionary automation

technology at their base.

In other words, BASE Automation Technologies Pvt Ltd

is revolutionising industry intelligence with future-proof

digital solutions, smarter business innovations and smartest

system integrations.

BASE was founded twenty-seven years ago. And today, the

visionary leader V Lakshminarayanan is leading it as a

CEO. He has two-plus decades of professional experience

in the Industrial Electronics and Control domain. He has

offered consultative engagement across industrial verticals

and varied applications through Operation Technology

platforms (Electric/PLC/DCS).

Mr V Lakshminarayanan has also provided consultative

engagement across industrial verticals and implemented and

proposed innovative digital industrial solutions to address

Business/operational level challenges. Being a certified I4.o

assessor, he keeps abreast with recent technologies

IT/OT/IIoT/Software hardware and can produce costeffective

concepts of industrial/business applications that

are result-oriented.

In an interview with Insights Success for its edition of The

Most Innovative Automation Companies to Watch In 2022,

Mr V Lakshminarayanan spoke about how he

revolutionised the Indian industrial sector in the past and

how he is making it future-ready by constantly innovating

through his BASE Automation Tech.

Below given are the excerpts of that exclusive interview.

Please tell us about BASE Automation in detail.

BASE Automation Technologies Pvt. Ltd. (BATPL) is an

ISO 9001:2015 company, incorporated in 1995 in Chennai,

India, with a primary focus on providing industrial

solutions to manufacturing industries through our

automation and software services.

BASE aims to be the best technology service provider and

to be the catalyst in solving various challenges faced by the

manufacturing industries through our technical and

conceptual system integration expertise.

Our business philosophy is 'Concept to Reality' – we strive

to be the best consultants to our customers by showcasing

value benefits for their investments by turning their 'Ideas

into Profits.' Through our engagement with our supplier

partners, we create a win-win partnership by utilising their

value propositions to fulfil our customer's expectations.

Highly competent resources are the fundamental success

driver for our business. We strive to be the best in employee

engagement by nurturing talented professionals, by

continuously training them in new technologies, and being

an equal opportunity employer.

What was your inspiration behind venturing into the

field of automation services?

Ÿ It is incidental as I had started my engagement with

BASE to promote ERP solutions to industrial

clients during 1998. Due to business situations, we

had to close that operations and I was entrusted

16 | April 2022 | www.insightssuccess.in


Mr V Lakshminarayanan

CEO

with the responsibility of

heading the sales of the

industrial control automation

business unit.

Ÿ

Ÿ

This has created an opportunity for me to

travel across various industry verticals across

geography, which potentially gave me insights

into different challenges faced by

production/maintenance/quality/inventory aspects

apart from various prevalent industrial control

technology deployed.

Varieties of challenges need different approaches

and concepts to formulate solutions where every

use case is unique and has been keeping me

energetic to evolve better solutions every time.

What USPs make you stand out as an innovative

automation service and solutions provider?

Quick understanding of the prescribed challenges of

specific use cases, unearthing latent needs, articulate and

joint open ideation, exploring modular, scalable architecture

which can be delivered faster and cost-effective meeting

standards are our USPs articulated and lived.

What are the immersive benefits of the services/solutions

you provide to your clients?

Ÿ Operational technology:

BASE Automation's

business

philosophy is Concept to

Reality – we strive to be the

best consultants to our

customers by showcasing

value

benefits for their

investments,

by turning their Ideas into

Profits.

Ÿ

Leveraging existing investments in physical

17 | April 2022 | www.insightssuccess.in


Ÿ

machinery and assets and filling the gap by improving

speed, safety, reliability by retro fitment and

enhancements- optimum investments.

Ÿ

Ÿ

Making existing assets digitally enabled by

minimum additions simple to use and cost-effective,

and fewer risks – building a digital foundation

Information Technology:

Ÿ Creating batter awareness of recent trends of I4.0

and benefits of relevance to the specific industry –

enabling collaborative operational decision driving

Ÿ Facilitating cross-functional teams and motivating

towards realising their digital roadmap while

justified for investments- Reaping business benefits

by bringing useful business contexts

What were the initial challenges after venturing into

automation, and what are the challenges now?

Ÿ OT technology deployment scope is driven

predominantly by OEM machine builders, Process

EPCs and Process engineering users.

Ÿ More of technology-driven with drawn-out

specifications, where ensuring the functional

outcome is limited to the machine/process area

Ÿ The challenges were upskilling resources on

standards/specifications and varied application

domains, deriving scope boundaries, and

monetising on services.

Ÿ New age industrial requirements involve solutions

that comply with a 360-degree view, including

operational and business functional levels, involve

multi-stakeholders defining requirements, and

multi-skill levels to design, validate, deploy

conceptual solution framework and manage the

project life cycle in a unified manner.

Ÿ Challenges are making the scope boundaries and

estimation as no consolidated view is obtainable in

the project initiation stage.

Ÿ Retaining resources and managing timelines and

costs during implementation phases.

Ÿ Change requests are inevitable and always a

negotiating process and end up losing time and

money on the resources during the execution

process.

Being an experienced leader, share your opinion on how

automation technology is being deployed currently and

what advancements can we expect in the future?

Ÿ The automation technology has been perceived in

two different aspects.

Ÿ Control automation – dealing with control system

sensors and actuators.

Ÿ Factory automation infrastructure – dealing with

Ÿ

Ÿ

Ÿ

bespoke designed electromechanical system ITenabled.

Both the versions are evolving in terms of

becoming physically smaller footprints, powerful

and efficient, built-in with data capability with

respective vendors OEMs.

The control strategy OT is predominantly driven on

specification-based where the requirement and

expectations are presently getting matured to pursue

on application/process specific outcome-based.

Automation Infrastructure-driven based on overall

budgets to performance designs and need to be

based. Where it is no longer a luxury item.

What would be your advice to the aspirants who are

willing to venture into the field of automation services?

Understanding the market space:

The automation space is covered by System Integrators

/Machine builder OEM. Any business to start with the

purpose will have two aspects.

Ÿ

Ÿ

To Make consistent revenue with decent profits.

To be customer-centric to create win-win

opportunities and build a unique brand.

This Business space is Defined System Integration, and the

operators are system integrators. As the name specifies, they

conduct a function of integrating multiple technology

products of technology OEM (Partner suppliers) through

their services and make their value propositions to their

customers.

Possible customer profiles of typical system integrators

(Automation)

Ÿ

Ÿ

Ÿ

Ÿ

End-user customer B2C – Typically, the industrial

operator produces various products.

Possible opportunities for the system integrators and

automation builders are upgrading legacy systems,

expanding automation systems, and integration for

better interoperability and visibility across the

operational area.

OEM/EPC – Machine builder – Typically has core

expertise on the specific operable processes for

industrial operations

Possible opportunities for the System integrators are

building industrial control and visual applications for

their built physical machinery as appropriate to their

customer needs applicable.

18 | April 2022 | www.insightssuccess.in


Incrementally adding new industry vertical domain and/or

specific application expertise can help move the sweet spot

diagonally, expanding the adjacency to realise sustainable

revenues by capturing and servicing appropriate markets

within the capacity.

Process Space:

A typical System integrator's business model strategic

canvass

Building your business model and Strategy (Industrial

Automation Business)

Keep the primary fact that typically the system integration

as a business entity, on size and category, is sandwiched

between suppliers and Customers, who are two major

forces (as per Porter's Five force law), while trying to

achieve two aspects cited above as core purpose.

Make a robust internal process of customer engagement and

requirement gathering till delivery management, where the

key elements are

Ÿ Resources with technical competency on

technology platforms, products and services

obtained from partner ecosystem (suppliers)

Ÿ Resource with domain competency on industryspecific

applications and processes for good

customer engagement.

Ÿ

Building or operating through Partner ECO

system.

Ÿ

This will help create core competency which can produce

better value propositions (products and services). Identify

and build the sweet spot by the most frequently deployed

solution applicable to multiple verticals or expand possible

value propositions that can be offered to specific verticals.

Technology Space:

Strategic Revenue Stream building

Market Space:

It is imperative to find out your core expertise and the

possible sweet spot that needs to be built over a period of

time, marketable, which can be evolved by understanding

the figure explained above.

The strategy can have a choice of building industry verticalspecific

application/s covering various process areas within

one specific industry (domain) or Process specific

applications addressing multiple industries through the

proven reusable track on the application expertise, which

can define a serviceable market.

Build a strong Partner ECO system and the Process of flow

to support mutual business success. The key business area

of co-operations should address

Ÿ Creating and addressing market needs (Lead

generations)

Ÿ Smooth transactional on Technology supplies on

time and market-friendly pricing.

Ÿ Getting quick support both in terms of Technical

and commercial positioning.

Ÿ Getting continuous updates on offered products

and services and helping build competency for

effective usability of partner products.

Valuable resources can be part of CSIA (Control System

Integrator Association) has excellent guidelines and best

practices to be adopted by a typical system integrator. This

can help envisage different challenges and build a robust

business process for the organisation.

Business model Canvass is one of the tools I have used to

create the strategic model, along with some of the reading I

got from the book "Profit from the Core: A Return to

Growth in Turbulent Times" by Chris Zook and James

Allen.

19 | April 2022 | www.insightssuccess.in


20 | April 2022 | www.insightssuccess.in


Inno-Mate

Revolution ing

I n d u s t r y 4 . 0

with Innovations

in

Automation

“The industrial revolution was

another of those extraordinary

jumps forward in the history of civilization.”

– Stephen Gardiner

Every industrial revolution was led by the

necessity to grow the production output

to enhance the quality of the products

and services to meet the demands of the new

markets. In today’s market, the customers are

aware of their needs and are looking for better

options. It becomes imperative for companies

today to constantly improvise their offering by

studying the customer user preferences and

deciphering their exact needs.

Driven by the need to better the systems for a

high-end customer experience, the Industry 4.0

21 | April 2022 | www.insightssuccess.in


revolution, the most recent one, began with rapid progress

in the prevailing technologies with the focus on end-to-end

automation and smart systems, including 3D printing,

Augmented Reality (AR), Virtual Reality (VR), Cloud

Computing, Big Data, Artificial Intelligence (AI) and

Internet Of Things (IoT) respectively.

It focuses on automation with data processing in

manufacturing technologies and processes, including (CPS)

Cyber-Physical Systems, AI, Business Intelligence, Cloud

Computing, IoT, Industrial IoT, cognitive computing, and

Industrial Internet.

Smart Integrations

CPS transform the interaction with engineered systems.

These integrate sensing, computation, control and

networking into physical objects and infrastructure,

connecting them to the internet and with each other.

These developments hold the potential to reshape our world

with more responsive, precise, reliable and efficient

systems, enabling a revolution of smart devices and

systems, from smart cars to smart grids.

The IoT leverages cloud computing fundamentally for

altering shipping and logistics, removing different personto-person

procedures, and replacing them with machine-todevice

intercommunication. This is also known as the

Industrial Internet of Things (IIoT).

Fleet management is more accessible with cloud computing

infrastructure and other Industry 4.0 technology such as

location tracking. Look no further than the advanced

telemetry that empowers manufacturers and retailers to

track single items in their supply chain (using location

tracking) as they manage the whole supply chain in realtime.

Accelerating Industrial Network

The modern customized system integrates and links the

industrial infrastructure with big data, analytical tools,

wireless networks, and cloud computing. It also works on

the meta-level of networking operations till the distribution

system. In short, it is the internet of things designed for

industrial applications. The systematic synchronization

forms a hub of all the industrial machinery, big data

analytics, web-enabled sensors and receptors and real-time

data processing.

In the field of transportation and energy projects, a dynamic

future of make-believe where people may travel in

automatic GPS guided self-driving cars that communicate

securely and seamlessly in a secure and synchronized

platform with each other on smart roads. Drones will check

the infrastructure for damages and provide Wi-Fi service in

disaster-struck areas.

Progressive Intelligence

The AI algorithms monitor the process and parallelly record

the work patterns. They decipher the choices made by the

user for a particular work stage. Then they compile the

recorded data to form analytical reports of the process and

user.

It also creates an ideal work level where the perceived

results can be achieved through the right and timely

decisions. AI systems can assist in performance assessment,

result forecasting and suggesting the corrective actions

deficient in the analysis.

Computing the Silver LiningThe seamless application of

computer hardware and software towards delivering a

particular service through the internet. Smartphones, Gmail,

Microsoft outlook etc., are some of the many cloud-based

services. In Industry 4.0, several applications of cloud

computing benefit companies with collaborative supply

chains. The company management can make better

decisions due to the real-time visibility of centralized

information by multiple parties along the supply chain. In

case of any problem, the teams can easily respond to ensure

and trigger the efficacy in reducing the risk of repeating the

challenges. Cloud computing has an impressive 85%

preference from the manufacturers in implementing

Industry 4.0 technologies.

22 | April 2022 | www.insightssuccess.in

Humanizing the Cognitive Qualities

This new technology platform broadly speaks about the

synchronization of the scientific disciplines and signal

processing. In simple words, cognitive computing enhances

computer functions towards replicating the human

capabilities in identifying objects in an image and

understanding the natural language. This involves the

application of Artificial intelligence with systematic

synchronization of miscellaneous technological functions

that include robotics, deep learning, speech recognition,

expert systems, neural networks, object recognition, natural

language processing and machine learning.

Industry 4.0 is forecasted to deliver amazing developments

in automation and system enhancements, supporting

reduced production costs, waste control and reduction, and

better flexibility with consistency in high quality in the

entire production process and distribution network.

Industry 4.0 focuses on the control and information systems

capable of handling machinery and complex processes

efficiently.

Towards an Automatic World

Every industry will be functioning on a new mode of autolearning

and response. Most production processes used the

data and smart inter-connected machines working

independently with minimal human involvement. Industry

4.0 has set us on a trajectory of an automatic world. The

future will be very different, and self-driven systems will

work like humans replicating them indirectly.



Balbir Khera,

Founder and CEO

Empowering Innovations, Ensuring Reliability

24 | April 2022 | www.insightssuccess.in


The worldwide adoption of

industrial automation is

steadily increasing because of

the introduction of Industry 4.0, IIoT

(Industrial Internet of Things), 5G

technology, smart devices, and the

increasing requirement for highvolume

mass production across various

industries.

The utilization of industrial automation

helps businesses to standardize

manufacturing procedures, cut

production costs, increase productivity,

and make better use of resources.

Industrial automation, also known as

smart production, reduces human

involvement, resulting in dependable,

error-free results when compared to

human labour.

To usher in this new era of smart

manufacturing, some of the world's

best automation businesses are

supplying software, hardware, and

solutions. One prominent name in the

niche is BuildTrack, winner of India

Design Mark 2021 for GOOD

DESIGN. The firm is a renowned

leader in smart automation and Internet

of Things (IoT) solutions for homes,

enterprises, hotels, hospitals, senior

living, and warehouses.

Balbir Khera is the Founder and

CEO of this firm. He has been

awarded the "Indian Leadership Award

for Best Practice in Business" by the

Indian Achievers Forum.

In an exclusive interview with Insights

Success India, Balbir Khera sheds light

on BuildTrack’s journey, highlighting

the current industrial scenario and his

opinions on the future of the company.

Please tell our audience about

BuildTrack in detail.

Our solutions have

won the prestigious

India Design Mark

award and the

highest levels of

safety certifications

from IEC.

BuildTrack is a leader in smart

automation for homes, enterprises,

hotels, hospitals, senior living, energy

efficiency, and Building Management

Systems (BMS). Our solutions have

won the prestigious India Design Mark

award and the highest levels of safety

certifications from IEC.

We deliver valuable elements of safety,

security, comfort, convenience, energy

efficiency, and operating efficiency to

our customers for enhancing their daily

living. Our products are designed,

developed and Made in India and offer

the broadest set of offerings that are

competitively positioned in line with

other global brands.

What was your inspiration behind

venturing into the field of automation

services?

Our original inspiration to venture into

automation products was to enable

greater energy efficiency in offices and

residences. As we developed products,

we realized that we could expand it to

enable other important elements such

as safety, security, comfort, and

convenience that would help improve

the quality of life for people.

What are the USPs that make you

stand out as an innovative

automation service and solutions

provider?

We offer the only Smart Touch

Switches in India that have won the

prestigious India Design Mark, which

is a part of our Automation solutions.

Our IoT solution platform serves

multiple segments: homes, hotels,

energy efficiency, BMS, and more.

Our solutions are available in wired

and Wi-Fi formats that can be used in

new spaces or to retrofit existing

spaces. Our solutions serve a diverse

customer base with home automation

serving individual homes and villas

and our BMS serving the tallest

building in India.

What are the immersive benefits of

the services/solutions that you

provide to your clients?

We provide solutions to our clients

with safety, security, comfort,

convenience, and energy efficiency.

BuildTrack touch switches offer the

perfect combination of art and

technology. They add to the ambience

of every location they serve with their

distinct appearance and high-quality

materials.

Our home automation solution

addresses aesthetics, comfort, safety

and security, energy efficiency and

convenience to enhance the living

experience for residents in Apartments

and Villas.

25 | April 2022 | www.insightssuccess.in


A visionary leader

Balbir Khera is the

founder and CEO of

Surmount Energy.

Formerly a chief engineer

with the Indian Navy, he

has always been a key

innovator and

entrepreneur. He has

developed other start-ups

that are engaged in serving

the construction and real

estate industry in the US

by providing relevant

service offerings.

The introduction of

BuildTrack was an

innovator's foray into the

world of hardware

products and evolution

from services, from the

inspiration to become the

leading company in IoT

and smart automation for

homes and beyond. To

also show the world that

great hardware products

can also be designed,

developed, and made in

India.


BuildTrack Solutions help to make

enterprises safe, smart, and sustainable

across their globally distributed office

branches, classrooms, conference

facilities, retail stores, ATMs, warehouses,

and manufacturing. Our hotel

automation solutions enrich the hotel

guest’s in-room experience and

improve the operational and energy

efficiency of the hotel.

What are the initial challenges after

venturing into the field of

automation and what are the

challenges now?

The initial challenges related to the

development of the hardware and

software technologies in the rapidly

evolving field of IoT. The available

base of experienced engineers and

scientists in this field was limited in

India and therefore it was a constant

challenge to innovate these products.

The challenges now relate more to

ensuring that supply chain and product

quality is steady and managing the

ongoing disruptions being felt due to

product shortages, transport

restrictions, unavailability of many

products and components locally

within India, changing rules for

imports and much more. All this while

trying to maintain the timelines and

quality of our products and solutions

that are committed to our customers.

Being an experienced leader, share

with us your opinion on how

automation technology is being

deployed currently, and what

advancements can we expect in the

future?

The smart home space in India is

growing at a rapid rate, and this can be

attributed to affordability and better

availability of such products. Typical

offerings of a smart home space consist

of control devices and sensing devices.

Control devices usually provide access

to lighting, AC, fans, locks, water

heaters, and plug points remotely.

Sensing devices are usually intended to

sense smoke, gas leaks, door or

window intrusion, or motion. Smart

appliances that are just emerging also

allow control of the operation of

certain types of appliances remotely.

The emerging area of Voice Assistants

is an added user interface in addition to

smart apps. Cloud servers that connect

to the automation often play a vital

role, because they serve as the silent

sentinels in the cloud that operate to

perform a pre-determined task such as

operating devices on pre-defined

schedules or to reach when certain

events take place (e.g., to sound an

alarm or to turn on the lights if the

door intrusion sensor is triggered).

On the Smart App front, users are

looking to go beyond the list of devices

and seeking more interesting

360degree panoramic room views in

which the device controls or monitors

are placed, as they are more intuitive

and more appealing to use.

Future evolutions will revolve around

the integration of AI and Machine

Learning to enhance the automation to

be more aligned with the daily needs of

the users and in some cases even

anticipate the needs based on past

behaviours.

What would be your advice to the

aspirants who are willing to venture

into the field of automation services?

We would encourage them to enter the

field of automation as the opportunities

to improve many of our daily activities

and processes are immense. There are

considerable opportunities for

automation both via software and

hardware development. They should

also be cautioned that developing

hardware is much more challenging

than software as there are many aspects

of the infrastructure in India that make

the design, procurement, and delivery

of a physical product much more

challenging than say software. That

said, for those interested, it is still a

rewarding experience and journey to

engage.

27 | April 2022 | www.insightssuccess.in


Changing

Tech

of the Smart

Automations

n the early 1900, the first level of

Iappliances was introduced,

including vacuum cleaners,

washing machines, clothes dryers,

refrigerators, and electric dishwashers.

Research in home automation

technologies began in 1930, but the

results were seen in 1966.

Echo IV, the first automation system,

helped compute the shopping lists,

control the home temperature and turn

appliances on and off. 1969 saw the

invention of the kitchen computer that

made recipes but didn’t work due to its

heavy price.

The development of the

microcontroller in 1971 resulted in

price reduction making the technology

accessible. In 1991 the concept of

Gerontechnology was developed to

make the lives of senior citizens easier.

The year 2000 saw the technology

developing with combination functions

with versatile appliances. Home

networking, domestic technologies and

various other consumer gadgets

became available.

Smart home automation is commonly

seen today began in this era.

Consumers can now control the

heating, TVs, lights, doors and alarms

via remote controllers and

smartphones.

Home Automation

Home automation has grown much

ahead from the stage of being

connected to the internet to a selfoperating

‘smart’ system. Considering

the basic functional appliances in a

modern home, including security, air

conditioners, coolers, fans, lights,

music systems, smart TVs, water

heaters, etc., are all integrated into a

self-managing system of the AI.

28 | April 2022 | www.insightssuccess.in


A u t o - T e c h


The system records our operating

patterns, including usage time,

frequency, temperature settings,

selected music numbers, and sleeping

patterns.

The system creates a discipline of

operations, thereby reducing human

intervention. The camera scans the car

and raises the boom barrier as you

enter the main entrance.

The home entrance door scans your

face to open the door. Immediately the

lights and the air conditioner are

switched on. The motion sensor

equipped signals the system for

activating the appliances.

At night the sensors check the time

and, automatically dim the lights, play

light instrumental music or sounds of

nature. Mornings begin with melodious

music, with the temperatures warming

up slowly.

Seamless Communication and

eCommerce

The recent pandemic led to the

phenomenal growth of the leading

technology: remote communication,

remote counselling, video seminars,

remote training, and education.

The second are net banking, online

transactions, and the surge in the

eCommerce industry.

Self-diagnosing devices

Smart refrigerators that use computer

vision integrated with machine

learning algorithms help identify the

food articles stored. It gives a message

on foods that need to be consumed on

priority and which other food items

need to be ordered.

Furthermore, it sends a message on the

users’ phones to track their location,

reminding them to procure the listed

food items. This is managed through

the GPS tracking system synchronised

with IoT and home automation.

Smart security has the proper

amalgamation of IoT and home

automation. The motion sensors are

equipped with face recognition

biometric access control technology to

recognise the residents, their relatives,

or friends quickly.

Technology application in video door

communication (sensor-based bells,

video callers) for better control over

the visitors.

IoT Based Systems

In-house health monitoring systems

involve smart testing equipment and

wearable technology to check the

activity levels, sleep quality and diet

intake. These are helpful to older adults

or patients recovering from severe

health conditions.

The application of technologies

changes the world of sports telecasted

in three-dimensional views, animated

reviews, 360-degree analysis, and

multi-level moving remote-controlled

sensor-equipped cameras, giving the

experts and viewers a more realistic

and active feel of the sporting events.

Reliable Application of Robots

The involvement of AI-based robots in

virtual assistance functions like

gardening, cleaning, cooking, teaching,

and giving company has elevated the

technological finesse.

Robots applied in specific surgical

procedures worked with greater

accuracy, reliability and efficiency.

Complex surgeries like knee

replacement, orthopaedic procedures

etc., are made much more effectively.

IoT Empowering Smart Greener

Homes

IoT has increased the efficiency of

modern homes through its deep and

well-knit integration of all appliances

and systems working on senor based

operations. These systems detect the

human presence or absence and

quickly switch off the devices.

As a result, ‘forgetting to switch off’

errors are eliminated. The systems also

measure the atmospheric temperature

and climate to give some to-beincorporated

suggestions. For example,

four-to-six plants can help increase the

oxygen source and cool the air in

particular areas.

Versatile Integration

The combination of multiple

technologies like AI, GPS, Robotics

and IoT has led to the wide use of

drones in numerous applications of

surveys, surveillance, mapping,

research, and delivery functions.

The role in the distribution and product

deposition in agriculture has helped

speed up the process of the plantation,

fertiliser application and uniform

spraying of pesticides. Tree plantation

through mass seed droppings was

made possible through drones.

Envisioning The Bright Future

The automation research is progressing

towards driverless cars, unmanned

product delivery, robots functioning in

counselling and companionship and

much more in the store.

It is exciting to see how auto-tech has

revolutionised the various dimensions

and improved the quality of life. The

continuous advancement will keep

revolutionising our future, too.

30 | April 2022 | www.insightssuccess.in



Transforming Futuristic Tech-Knowl-Edge

The threads of memory connect

the past to the present. And

technology links the present to

the future. But to understand the

history, present and predict the future,

one must comprehend the everevolving

stream of time, technology,

and consciousness.

Education provides such an environment,

where the perfect combination of

timely knowledge, technological

breakthroughs, and the future happens

at the edge of today and tomorrow.

Learning has been the pathway through

which humans acquired intelligence.

And today, human-created robots are

automatically machine-learning to

acquire artificial intelligence. Welcome

to the futuristic Robolab Technologies

Pvt Ltd, which is transforming the

learners tomorrow by inculcating in

them tech-knowl-edge.

Robolab is a national award-winning

company conceptualised by Amol

Ashokrao Gulhane, the Co-founder

and Chief Executive Officer (CEO).

A technology-driven firm, it provides

innovative and interactive training by

experts consistent with the latest

curricula and industry requirements.

With such efforts, the company is

empowering the nation too.

In an exclusive interview with Insights

Success India, Amol Ashokrao

Gulhane sheds light on the company’s

journey, highlighting the current

industrial scenario and his opinions on

the future of Robolab Technologies Pvt

Ltd.

Please describe Robolab

Technologies Pvt Ltd in detail.

Robolab Technologies Pvt. Ltd is a

National Award-Winning Company by

alumni of the College of Engineering,

Pune (COEP) and is being mentored

and supported by the BHAU Institute

of Innovation, Entrepreneurship, and

Leadership (BIEL).

Robolab is your very own, campus,

Centre of Excellence in Robotics,

Internet of Things (IoT), Artificial

“ We provide

innovative and

interactive training

by experts

consistent with

the latest

curricula and

the industry

requirements.

32 | April 2022 | www.insightssuccess.in


Intelligence (AI), Rapid Prototyping

(RP), and Industrial Automation, tailormade

for you. It is an advanced, state

of the art platform to explore, learn and

build robots and related technologies.

Product Features:

• The advanced state of the art

technical research facility on

campus

• Hands-on practical experience

along with required theory

• Consolidation of concepts

• Industry- Institute Interaction

• Standard guidelines and essentials

• Superior quality and Advanced

robot study platforms

• Training by Industry Experts

• Affordable excellence with Quick

Return on Investment

Main Products/Services for Colleges,

Research and Development Centers:

• AICTE-IDEA (Idea

Development, Evaluation and

Application) Lab

• Center Of Excellence in Robotics

(COE-R)

• Center Of Excellence on the

Internet of Things (COE-IoT)

• Center Of Excellence in Artificial

Intelligence (COE-AI)

• Center Of Excellence in

Mechatronics (COE-M)

• Center Of Excellence in Industry

4.0 (COE-I4.0)

• Center Of Excellence in Rapid

Prototyping and Scanning (COE-

RPS)

• Center Of Excellence in

Pneumatics Technology (COE-

PT)

• Center Of Excellence in Vacuum

Technology (COE-VT)

• Center Of Excellence in

Industrial Automation (COE-IA)

• Faculty Development Programs

(FDP)

• Research and Development

(R&D)

• Consulting, Guidance,

Mentorship

What was the inspiration behind

venturing into the field of

automation services?

Robolab Technologies came into

existence out of the rigorous efforts of

its founders as an attempt to transform

the educational facilities in the country.

It provides an innovative platform for

students to show their skills,

implement their ideas, and create

employment for youth.

Instead of taking up lucrative jobs, the

founders chose to start a company.

Amol Ashokrao Gulhane,

Co-founder and Chief Executive Officer

Having worked in the Robotics field

for four years of their Engineering and

being associated with the Robotics and

Automation Laboratory- Robot Study

Circle in COEP, Robolab Technologies

was bound to happen.

Having worked on a variety of

projects, participated in various types

of competitions, and secured laurels for

the Alma Mater at all levels, the

founders decided to continue with the

same zeal and impart the knowledge to

the newcomers and other students.

What are the USPs that make you

stand out as an innovative

automation service and solutions

provider?

33 | April 2022 | www.insightssuccess.in


Robolab as an organization acts as a

perfect amalgamation of Artificial

Intelligence, Robotics, Internet of

Things, Automation, and similar latest

technologies in hardware and software.

With the kind of talented workforce

that we have, we can disrupt any

industry we put our eyes on. The team

offers diverse experiences and skillsets

to tackle the challenges.

With the kind of interaction and

collaborations that we have with the

technology leaders, we provide the

best-in-class products and services for

the technology needs.

What are the immersive benefits of

the solutions that you provide to

your clients?

We are striving to solve these by

providing a perfect platform for

students to try and implement their

ideas and convert them to viable

products.

Robolab is

• Taking technologies to the masses

through robotics and automation

• Imparting skills and nurturing

talent

• Imparting knowledge with fun

and activity

• Providing a perfect platform for

students to try and implement

their ideas and convert them to

viable products

• Nurture and imbibe

entrepreneurial skills (Create Job

creators instead of seekers)

• Create innovators, Tinkerers who

can learn to unlearn

• Increasing employability skills:

Practical Knowledge and Handson

Experience backed with the

necessary theory

• Trainees get to know how things

work, how technology works

• Better and sensitive Engineers

• Spread of technology to the

masses

• Creating Lifelong learners: Future

of India

What were the initial challenges

after venturing into the field of

automation, and what are the

challenges now?

Challenges:

• Finding the Right Talent: The

biggest asset for any organization

is its human resource. Finding the

right talents who can share the

same passion and nurture them to

prepare for future roles is also

equally important for

organizational success.

• Support from Various

Government Departments: The

government is showing some

positive inclination towards

encouraging start-ups. A lot more

can be done, but by the end of the

day, if an entrepreneur believes

and conceives that he wants to

succeed, whether the government

is pro-startups or not, he will

succeed. Governments can help

create ecosystems; entrepreneurs

need to build their vision

themselves.

• Know how money flows: The

core team of Robolab consists of

mostly Engineers. So, it took us

some strenuous efforts to

understand how the money flows.

Knowing the regular profit and

loss statement of the business is

not enough.

Being an experienced leader, share

with us your opinion on how

automation technology is being

deployed currently, and what

advancements can we expect in the

future?

The ever-increasing demand for

automation creates opportunities for

businesses and the economy. Industries

across diverse sectors, from

manufacturing to banking to

healthcare, are adopting automation

technologies to drive productivity,

safety, profitability, and quality. In the

near future, we can expect automation

technologies to reach households.

What would be your advice to the

aspirants willing to venture into the

automation niche?

Being a start-up leader requires you to

wear multiple hats. You need to have

functional as well as execution

knowledge. You must be adaptable

according to the needs of the

organization. Also need to have the

ability to observe and analyse the

situation from a different perspective.

As famously quoted by Bruce Lee-

“You must be shapeless, formless, like

water. When you pour water into a cup,

it becomes the cup. When you pour

water into a bottle, it becomes the

bottle. When you pour water into a

teapot, it becomes the teapot. Water

can drip, and it can crash. Become like

water, my friend.”

This sums up the mindset a start-up

founder needs to have.

Awards and Recognitions

• National Entrepreneurship Award

Winner 2018, Ministry of Skill

Development and

Entrepreneurship (MSDE),

Government of India

• Recipient of Young MSE

Achiever Award by Small

Industries Development Bank of

India (SIDBI) and The Economic

Times 2018

34 | April 2022 | www.insightssuccess.in


• Chosen for the Start-up India

Initiative, Department for

Promotion of Industry and

Internal Trade, Government of

India

• Best ICT Start-Up in India by

Ministry of Electronics and

Information Technology (MeitY),

Government of India,

ASSOCHAM and ERICSSON

• Best start-up award in the field of

Artificial Intelligence Innovation

Domain in Education and

Industry by MITSOT, ITU, The

IET

• Entrepreneur of the Year 2020, by

IEEE Pune Section

• Start-up of the Year Under Future

Education category at World

Start-up Expo 2016, Bengaluru

Winner of the HOT100 start-up Award

by CORETop 50 Ed-startups in India

that will redefine the education system

by SCOONEWS media

Top 25 Tech Companies in India by

Insights Success Media

• Best start-up to work for in the

year 2017 by The Economic

Times

• Top Innovators in India who

changed the start-up world by

Insights Success Media

• Most Innovative Company in

Artificial Intelligence and

Robotics Space amongst Indian

Start-ups by Insights Success

Media

• Robolab Technologies Cofounder

and Director, Amol

Gulhane awarded with Youth

Inspirator Award by Sakaal

• Robolab Technologies Cofounder

and Director, Amol

Gulhane awarded with South

India’s Best of 40 under 40 startup

Entrepreneurs by The New

Indian Express

• Top 50 Manufacturing Innovative

Leaders by World Innovation

Congress

• Awarded with Young Super

Achiever 30 under 30 title by

Hindustan Times

• Robolab Technologies awarded

with Outstanding Automation

Companies to Watch in 2020 by

Insights Success

• Robolab Technologies awarded

with The TOP 18 Innovative

Start-ups to look at in 2020 by

Insights Success.

• Robolab Technologies awarded

with Best Emerging Start-ups in

Maharashtra by Insights Success

2021

• Founding Team of Robolab

Technologies has won the IEEE

Pune Section's Industrial,

Entrepreneurial Person of the

Year 2020 Award

Member of the Delegation from the

Government of India to Singapore for

“Business and Innovation Summit.”

A Visionary Leader

Amol Gulhane is a first-generation

entrepreneur. He has completed his B.

Tech in Electronics and

Telecommunication from the College

of Engineering, Pune (COEP). As a

roboticist, Amol has deep experience in

designing and manufacturing complex

and task-specific industrial robots. He

has a profound knowledge of

educational, and defence robots and is

specialized in digital image processing,

embedded programming, design

analysis, and optimization.

Widely respected for integrity,

innovation, and dynamism, Amol has

successfully established and grown

partnerships with customers, partners,

and industry bodies, setting

governance, cooperation, and coinnovation

benchmarks. With his

entrepreneurial, management, and

technical skills and being an

accomplished sportsperson, he

implements his unique ways to

motivate the entire team and get the

best out of people.

He is the recipient of the National

Entrepreneurship Award (GoI), Youth

Inspirator Award (Sakaal), and 30

under 30 start-up entrepreneurs

(Hindustan Times). He is an expert

speaker on Robotics, the Internet of

Things, Artificial Intelligence, Industry

4.0, Entrepreneurship, and Leadership.

35 | April 2022 | www.insightssuccess.in




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