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VALUES,<br />
VISION &<br />
MISSION<br />
STATEMENT<br />
C<br />
Compassion -<br />
Luvelwano<br />
MISSION<br />
STATEMENT<br />
‘Our mission is to effectively<br />
provide compensation for motor<br />
vehicle accident victims and to<br />
collaborate with stakeholders<br />
in the prevention of road traffic<br />
accidents through implementing<br />
global best practices’<br />
OUR VISION<br />
‘To be the most efficient selfsustaining<br />
road accident Fund<br />
regionally’<br />
OUR VALUES<br />
P<br />
I<br />
Professionalism -<br />
Bunyonincwa<br />
Humility<br />
Confidentiality<br />
Efficiency & effectiveness<br />
Respect<br />
Responsibility<br />
Excellence<br />
Impartiality<br />
...according to set standards<br />
in your profession<br />
Integrity -<br />
Bucotfo<br />
T<br />
Care<br />
Sympathy<br />
Dignity<br />
Empathy<br />
Going the extra-mile without<br />
creating an expectation<br />
which cannot be met in<br />
future<br />
Pro-active and quick response<br />
in order to alleviate<br />
anxiety<br />
Teamwork -<br />
Lubanjiswano<br />
Cooperation<br />
Collaboration<br />
Partnership<br />
Joint effort<br />
Communication and Information<br />
sharing<br />
SINCEPHETELO<br />
MVA FUND<br />
Honesty and integrity as<br />
guiding tools<br />
Accountability<br />
Objectivity & Fairness<br />
Firm<br />
Principled<br />
Transparency<br />
Trustworthy– follow through<br />
on commitments<br />
I<br />
Innovation - Tindlela<br />
letinsha tekusebenta<br />
Creativity<br />
Continuous improvement<br />
Advance<br />
Mordenisation<br />
6<br />
ANNUAL REPORT 2017