BusinessDay 19 Dec 2017
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26 BUSINESS DAY<br />
C002D5556 Tuesday <strong>19</strong> <strong>Dec</strong>ember <strong>2017</strong><br />
Homes&Property<br />
Infrastructure<br />
Maintenance<br />
With<br />
Tunde Obileye<br />
Choosing the right FM company<br />
Choosing the right facilities<br />
management (FM) company<br />
is essential to the<br />
safety and longevity of any built<br />
environment. When proper and<br />
appropriate FM is put in place, it<br />
will lead to an increase in value,<br />
ensure longevity and bring pride<br />
to the owners and end users.<br />
For instance, with most<br />
buildings in Lagos, one can say<br />
without an iota of doubt the<br />
number of times such buildings<br />
have been seen in a very good<br />
state—well painted walls, leakfree<br />
roofs, and surroundings<br />
looking like a perfect picture<br />
from a new book. Even new<br />
buildings in their first year or few<br />
years can be seen with patches,<br />
overgrown grasses within its<br />
surrounding. The question<br />
often asked is, ‘is it the people<br />
involved or a culture thing?’<br />
According to the Merriam<br />
Webster dictionary, maintenance<br />
can be defined as the upkeep<br />
of a property or equipment.<br />
This allows for preservation.<br />
Maintenance is good because<br />
it brings beauty in a real sense.<br />
Everything is considered even<br />
better when the right person is<br />
found to do it.<br />
It has been observed that<br />
those who try to look after their<br />
property without the expertise of<br />
qualified FM personnel hardly<br />
pay attention to every part of<br />
the building. They will rather just<br />
paint and fix minor issues rather<br />
than have planned and preventative<br />
maintenance in place.<br />
To consider choosing the<br />
right FM personnel or company,<br />
parameters must be set from the<br />
Fresh hope for safety as SON set to review<br />
cement production standards<br />
Hope for safety of<br />
lives and quality<br />
product is<br />
in the horizon<br />
as the Standards<br />
Organisation of Nigeria<br />
(SON) has begun the process<br />
of reviewing industrial<br />
standards for cement manufacturing<br />
in the country.<br />
This was disclosed to<br />
journalists by Osita Aboloma,<br />
the Director-General<br />
(DG) SON at a Stakeholders’<br />
Technical Committee Forum<br />
on the review of standards<br />
for cement - NIS 441-2014-<br />
with the theme, ‘Repositioning<br />
the Cement Sub-sector’.<br />
In his welcome remarks<br />
read on his behalf by his<br />
representative, Chinyere<br />
Egwuonwu, director, Standards<br />
at SON, who also<br />
chaired the meeting, the<br />
DG noted that it had become<br />
necessary to review<br />
the standards in line with<br />
global recommendation of<br />
standards review every five<br />
years.<br />
“We all know that we<br />
have life span for a standard.<br />
Standards can be reviewed<br />
after five years or at any<br />
time at the instance of the<br />
stakeholders or if found<br />
inadequate due to changes<br />
in technology, test methods<br />
and government policy,” the<br />
DG said.<br />
According to him,<br />
“Standards development is<br />
a stakeholders’ responsibility<br />
to which SON provides<br />
the secretariat.”<br />
He saluted the sense of<br />
patriotism of members of<br />
the technical committee for<br />
“answering the clarion call<br />
for this important national<br />
assignment.”<br />
“I urge you to bring your<br />
experience and wealth of<br />
knowledge to bear in ensuring<br />
global best practices in<br />
the final draft of the standards<br />
to be submitted to the<br />
Standards Council for consideration<br />
and approval”,<br />
he added.<br />
Expressing the optimism<br />
that Nigeria would soon get<br />
new standards for cement,<br />
the DG said: “I have no<br />
doubts that with the calibre<br />
of professionals and experts<br />
on the committee, you will<br />
produce quality cement<br />
standard that will help to<br />
monitor the quality of cement<br />
in Nigeria as well as<br />
checkmark the high incidence<br />
of collapsed buildings<br />
collapse and concrete<br />
structures occasioned by<br />
poor cement quality and<br />
applications.”<br />
Earlier in her remarks<br />
in her capacity as director,<br />
Standards, SON, Egwuonwu,<br />
said it was important<br />
to review the standards for<br />
cement and to ensure that<br />
cement produced locally<br />
meet global best practices.<br />
“Cement is used for<br />
many things- construction<br />
of buildings where we live;<br />
AMDC, AMF soar above peers with certification on quality, global best practices<br />
Commitment to quality<br />
products and service<br />
delivery coupled<br />
with strict adherence to global<br />
best practices have positioned<br />
Alpha Mead Development<br />
Company (AMDC) and Alpha<br />
Mead Facilities & Management<br />
Services Limited (AMFacilities)<br />
well ahead of their peers as<br />
these attributes have earned<br />
them the coveted Quality Management<br />
System (QMS) certification<br />
– ISO 9001:2015.<br />
Both firms are part of strategic<br />
business units (SBUs)<br />
of the Alpha Mead Group—a<br />
conglomerate that provides<br />
a range of products and services<br />
to local and international<br />
investors in terms of facilities<br />
management, real estate<br />
development and advisory,<br />
security systems and technologies,<br />
training, and healthcare<br />
management services.<br />
This certification means<br />
the company’s quality and risk<br />
management processes and<br />
systems are at par with global<br />
best practices which implies<br />
beginning to make the selective<br />
process worthwhile. Such<br />
parameters must include capabilities,<br />
financial stability and<br />
experience with similar projects.<br />
As a service, FM encompasses<br />
multiple disciples to<br />
ensure smooth functionality<br />
of the built environment. A<br />
good FM company will know<br />
how best to integrate its people,<br />
place, processes and technology.<br />
Therefore, prospective clients<br />
must know what questions to<br />
ask and how to evaluate their<br />
answers.<br />
The following considerations<br />
will surely help prospective<br />
clients in choosing the right FM<br />
company or personnel:<br />
1. Ability to protect the health<br />
and safety of those involved.<br />
2. Willingness to solve the<br />
problems most facilities are<br />
dealing with at the moment.<br />
3. Competent workforce<br />
4. Adhere to strict form of<br />
maintenance.<br />
5. Well documented standards<br />
and procedures.<br />
6. Excellent customer service.<br />
This list goes on and on but<br />
this should be the starting point.<br />
Getting the right company or<br />
personnel to provide facilities<br />
management services must be<br />
done with the long term view<br />
of what is expected of the built<br />
environment in the years ahead.<br />
Obileye is a UK-trained lawyer and CEO,<br />
Great Heights Property and Facilities<br />
Management Limited<br />
Email:<br />
Tundeobileye@greatheightslimited.com<br />
... DG tasks technical committee on quality recommendations<br />
Stories by CHUKA UROKO<br />
too that it can operate in any<br />
market and serve any class of<br />
customers anywhere in the<br />
world and the quality will be<br />
acceptable.<br />
The ISO 9001:2015 certification<br />
is an international<br />
quality and risk management<br />
standards that audits the quality<br />
processes and systems of<br />
businesses. It ensures that<br />
businesses and operational<br />
processes are robust enough<br />
to consistently deliver quality<br />
products and services that are<br />
in line with global best practices<br />
to the customers.<br />
“Commitment to global<br />
L-R: Damola Akindolire, Executive Director, Real Estate; Obi Nwasike, Chairman, Board of Directors, both of<br />
Alpha Mead Group; Adenike Akinbote, System Certification Manager, Bureau Veritas, and Femi Akintunde,<br />
GMD, Alpha Mead Group at the presentation of ISO 9001:2015 certificate to AMFacilities and AMDC in Lagos.<br />
Some of the stakeholders at the meeting for the review of cement production standards in Lagos recently.<br />
best practice and dedication to<br />
professional business service<br />
were the key success factors for<br />
the certification of AMDC and<br />
recertification of AMF to ISO<br />
9001:2015”, revealed Adenike<br />
Akinbote, System Certification<br />
Manager at Bureau Veritas,<br />
who presented the certificate<br />
the factories, roads, etc. The<br />
use of cement cuts across<br />
all aspects of our lives that<br />
are very important. So, if<br />
it is not done well, it will<br />
be very dangerous. That is<br />
why we have come to look<br />
at the standards for cement<br />
to make sure that anywhere<br />
it is used, it is covered by<br />
standards.”<br />
Joseph Odiguere, a professor,<br />
who represented<br />
Council of Registered Engineers<br />
in Nigeria (COREN)<br />
and elected as chairman of<br />
the technical committee,<br />
said the job of his committee<br />
was to make recommendations<br />
that would<br />
further be looked into by the<br />
Standards Council.<br />
“All we are trying to do<br />
is to develop those kinds of<br />
standards that manufacturers<br />
in Nigeria should comply<br />
with. Our recommendations<br />
would be passed<br />
on to the Nigeria Standards<br />
Council for approval and I<br />
can’t give you a time frame<br />
when exactly the new standards<br />
will be rolled out. That<br />
will depend on the Standard<br />
Organisation of Nigeria,”<br />
he said.<br />
Speaking with journalists<br />
on the sidelines of the<br />
event, Kunle Awobodu, vice<br />
president, Nigeria Institute<br />
of Building (NIOB), noted<br />
that high cost of cement<br />
could lead to unwholesome<br />
practices.<br />
Awobodu, who said it<br />
was necessary for manufacturers<br />
to reduce prices<br />
of their cement, however<br />
said that high cost of cement<br />
could be a direct consequence<br />
of production and<br />
lifting costs. He urged government<br />
to provide environment<br />
necessary for business<br />
to thrive.<br />
“Government can help<br />
by providing conducive<br />
environment for manufacturing.<br />
We have problem<br />
with our electricity. We have<br />
erratic power supply; again<br />
the gas supply from the<br />
Niger Delta should be stabilised.<br />
The road infrastructure<br />
also should be looked for<br />
easy transportation of the<br />
product. All these are the<br />
factors that determine prices<br />
of cement. So, if government<br />
can address the issues, it will<br />
go a long way to lower the<br />
prices,” he said.<br />
to the Alpha Mead Group.<br />
The Group described the<br />
new certification as a milestone<br />
as it positions AMDC as<br />
the first real estate development<br />
company in Nigeria to<br />
be certified to international<br />
standards and AMFacilities<br />
as the first facilities management<br />
company to transit from<br />
the ISO 9001:2008 to ISO<br />
9001:2015.<br />
“This remarkable achievement<br />
reinforces our leadership<br />
position in the market; our<br />
aim is to ensure that consumers<br />
of real estate products and<br />
services in Nigeria continue to<br />
get quality comparable to what<br />
is obtainable internationally.<br />
And we keep improving our<br />
processes to demonstrate to<br />
the industry that it is possible<br />
to have international quality in<br />
Nigeria”, said ”, Femi Akintunde,<br />
Group Managing Director,<br />
Alpha Mead, on receiving the<br />
certificate in Lagos recently.<br />
The certification, he noted,<br />
would assure our customers of<br />
our commitment to quality services<br />
in line with the changing<br />
realities in the market, the sophistication<br />
of real estate assets<br />
and the increasing demand for<br />
quality products and services.<br />
“For an organization like<br />
ours that provides business<br />
and strategic support services<br />
to multinationals in different<br />
locations around the world,<br />
this for us is a means of reassuring<br />
our customers that we<br />
are in touch with global trends<br />
and we have the capacity to<br />
continue to serve them well”,<br />
he noted.<br />
Wale Odufalu, Deputy<br />
Managing Director of Alpha<br />
Mead Group said “this certification<br />
demonstrates that we<br />
are happy and willing to take<br />
on new challenges. It speaks to<br />
our culture of continuous improvement<br />
and our resolve to<br />
ensure that our mission to engage<br />
the best people and equip<br />
them with the best processes<br />
and standards is alife. We are<br />
committed to this mission and<br />
this is one of the things that<br />
keep us going.”