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GOING PUBLIC<br />

entrepreneur. During the initial stages the input of<br />

the entrepreneur is idea generation and risk taking.<br />

As the company matures the role of the entrepreneur<br />

changes to that of a CEO, with more focus on setting<br />

up an appropriate structure for the company. I do not<br />

believe in starting big, but a company has to grow<br />

steadily. However I believe that the right people need<br />

to be involved with the adequate expertise starting<br />

from the early stages of a company.<br />

9. Finance for SMEs is challenging. How did you<br />

overcome this and obtain investment for your<br />

ventures?<br />

One of the crucial points is establishing a good<br />

relationship with your bankers and building<br />

a relationship of trust. In depth research and<br />

preparation is key to obtain other sources of finance.<br />

This enabled us to identify potential investors and<br />

meet with the prospective investors.<br />

Other sources of finance included obtaining support<br />

from EU funding. Although it involves time and resources<br />

to apply for the requested funds. However this was vital<br />

particularly in the early stages of the start-up.<br />

10. Considering the fierce competition in today’s<br />

business world, how do you highlight your<br />

company’s competitive advantage?<br />

What we do is analyse our competitor’s product,<br />

study it and make ours better. In the case of our<br />

first the product was unique. However this time<br />

it is different nonetheless the product is also very<br />

innovative and is protected via patent legislation.<br />

11. How do you promote your business and<br />

build a successful customer relation?<br />

At the outset I start by getting an understanding the<br />

operating environment within a specific country.<br />

This is necessary to determine whether it is viable<br />

to enter the market in that country and to identify<br />

eligible distributors. We operate using a network<br />

of distribution partners. Once the possible<br />

distributing partners are identified, they are asked<br />

whether they are interested in selling the product<br />

and are thereafter requested to submit a three-year<br />

marketing plan.<br />

12. How do you define success and what is<br />

the best way to achieve long term success?<br />

It’s all a matter of culture and client loyalty. One<br />

of our values is that whatever we do is targeted<br />

towards the end user. If you actually build a company<br />

based on the wellbeing of your end customer and<br />

instil that culture in your employees, it will lead to<br />

long-term success.<br />

13. What do you feel is your greatest<br />

entrepreneurial achievement?<br />

In the case of the first company the first important<br />

achievement was actually managing to get the<br />

necessary certification considering all the challenges<br />

we had to face and the lack of experience. The other is<br />

when after a lot of hard work we managed to go public<br />

on one of the largest stock exchange in the world.<br />

14. What is your greatest support when facing<br />

up hardships in business?<br />

No doubt - family.<br />

15. What is your greatest fear when it in running<br />

an SME?<br />

Relevance. Will my product be relevant to the user?<br />

16. In your opinion, what do you think are the<br />

5 key skills needed to manage an SMEs in the<br />

best possible way and enable its growth and<br />

expansion?<br />

The primary skill is to set a clear vision. This needs to<br />

be set before the inception of the SME.<br />

Another is to be hands-on and not role specific.<br />

Flexibility is crucial for the success of an SME<br />

Determination and persistence are extremely important,<br />

because it’s so easy to give up when all the obstacles start<br />

crossing your path, you need to persevere to succeed.<br />

You have to accept criticism and be willing to learn.<br />

17. Do you believe there is a winning formula<br />

for running an SME? And what is yours?<br />

No I do not think so. Everyone has their own way<br />

of doing it. The reason why you would succeed is<br />

because in the end you did it your way. Although I<br />

do believe that being passionate about what you do<br />

is essential.<br />

14 Spring 2018

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