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MANAGING TALENT<br />

Cloud Payroll,<br />

Leave & Attendance<br />

Management<br />

Optimise the payroll process<br />

Automate leave procedures<br />

Manage attendance<br />

Engage employees with<br />

self service portal<br />

Work from anywhere<br />

Best B2B<br />

Application<br />

MCA eBusiness<br />

Award Winner<br />

Make the Switch<br />

shireburn.com/indigo<br />

the work context. It is considered best practice to<br />

have ongoing coaching conversations with staff<br />

and this is one practice that serves people well in<br />

both large and small organisations. Research has<br />

repeatedly found that giving people the opportunity<br />

to learn and grow increases their satisfaction,<br />

motivation and engagement making them more likely<br />

to stay with the organisation and taking a coaching<br />

approach is a key enabler of a person’s growth. It is<br />

a cost-effective way of developing and engaging staff<br />

that has exponential returns.<br />

THE ROLE OF CULTURE, TRUST AND<br />

THE LEADER<br />

Any talent management initiative takes place within<br />

the wider context of the culture of the organisation.<br />

Culture is about how people think and act on a daily<br />

basis (Connors & Smith, 2011). The now famous<br />

saying “culture eats strategy for breakfast” sums<br />

it up nicely. Effective talent management is more<br />

than a strategy, it goes deeper into the DNA of the<br />

organisation; it is about culture; it is about values …<br />

and it starts at the top of every organisation. It has<br />

to be recognised though that in order to grapple<br />

with the idea and practice of talent management,<br />

leadership has to believe that its people are good,<br />

motivated and that they have potential. In an<br />

organisation led by an autocrat who believes that<br />

people are essentially driven by their managers rather<br />

than themselves, talent management is doomed to<br />

fail. The leader plays a critical role in embedding a<br />

healthy culture based on trust and accountability<br />

that in turn provides the rich foundation from which<br />

effective talent management can really happen in a<br />

meaningful way that delivers tangible results and a<br />

healthy ROI.<br />

CONCLUDING THOUGHTS<br />

Talent management in SMEs is valid and valuable.<br />

Are you leveraging the benefits?<br />

References<br />

• Talent management and dynamic view of talent in<br />

small and medium enterprises. TN Krishnan & Hugh<br />

Scullion, Human Resource Management Review 27<br />

(2017) 431-441.<br />

• Recruiting and developing talented people for SME<br />

growth. J Miller, CIPD Research Report (2014)<br />

• Change the culture, change the game by R Connors &<br />

T Smith, (2011)<br />

• The new rules of talent management: HR Goes Agile,<br />

P Cappelli & A Tavis; Co-Creating the Employee<br />

Experience, L Burrell; One Bank’s Agile Team<br />

Experiment, D Barton, D Carey & R Charan, Harvard<br />

Business Review March-April 2018 issue<br />

theaccountant.org.mt<br />

23

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