Point of Pride - Office of Minority Student Affairs - University of Illinois ...

Office of Minority Student Affairs
Serving Students at Illinois for More Than 40 Years
2010-2011 Annual Report

OMSA Staff
Kimberly Brown-Riley Program Assistant
Grace Casillas Assistant Director,Tutoring and Instructional Services
Rita Conerly Office Associate
Janet Davis Office Administrator
Sherrika Ellison Assistant Director, TRiO Upward Bound College Prep Academy
Dr. Betoel Escobar Assistant Director, TRiO Student Support Services
Mara Freeman Assistant Director, Academic Mentoring Program and Services
Anita Gardner Office Assistant, TRiO Upward Bound College Prep Academy
Rose Julius Office Manager (Retired)
Dr. Sandra Kato Program Director, TRiO Upward Bound College Prep Academy
Amy McGinness Office Support Associate
Susan McKenna Assistant Director for Marketing and Communications
Dr. Wallace Southerland III Associate Dean of Students and Director
Terrance Stevenson Assistant to the Director
Tanisha King Taylor Assistant Director, TRiO Student Support Services
Dr. Celina Trujillo Assistant Director, TRiO McNair Scholars Program
DaJuan Warren Counselor, TRiO Upward Bound College Prep Academy
Otis Williams Assistant Dean and Associate Director
Other staff include more than 50 mentors; pre-college instructors; tutors and tutor coordinators;
and student workers.
Photos and Annual Report Design: Susan McKenna, Annie Sit, Terrance Stevenson

Great Expectations in
Support of a Great University
Table of Contents
5
7
13
14
19
20
21
25
28
29
30
History and Mission
Director’s Report
Diversity Values Statement
Operational Units
Department Profile
Financial Report
Students’ First: Service Delivery Outcomes
Measuring Up: Assessment Outcomes
Points of Pride: Creating a Culture of
Student Excellence
Citizenship: Engagement Across Borders
Goals for 2011-2012 Academic Year

History
The Offi ce of Minority Student Affairs exists as a result of campus leadership,
local community support and the activism of local community leaders and African-
American law students at the University of Illinois at Urbana-Champaign in the
late 1960s. After the success of the Project 500 initiative in 1968 — which was
created to increase campus enrollment by 500 minority students — Latina/o,
Caucasian, Asian-American and low-income and fi rst-generation students of all
backgrounds also began matriculating through the project. With the increasing
numbers came the need for a permanent campus program to increase retention
and graduation rates of a diverse student population and provide services for the
enrichment and development of underrepresented students at the campus. The
1960s leaders’ vision of a diverse student population and persistence in seeing
that they are supported resulted in what is now known as the Offi ce of Minority
Student Affairs, or OMSA.
Currently, OMSA coordinates more than a dozen programs and services to ensure
the academic success of students who have been admitted to Illinois through
the Educational Opportunities Program (EOP) or the President’s Award Program
(PAP), as well as underrepresented students, and those who are economically
disadvantaged and/or fi rst-generation college students.
Mission: A Social and Just Imperative
Promoting educational access, opportunity, and success for historically
underrepresented students is a social and just imperative. OMSA is one of the
longest-running and most comprehensive support units on the campus and in the
United States. Under new leadership, OMSA is ready to serve and ready to lead
efforts in support of student excellence and success.
On behalf of the campus and the Division of Student Affairs, the Offi ce of Minority
Student Affairs:
provides services to students to assist with personal and academic
achievement and serves as an advocate for students. OMSA serves
underrepresented students, those admitted to the University through
the Educational Opportunities Program (EOP) and the President’s
Award Program (PAP), fi rst-generation and economically-disadvantaged
students, and any student who is accepted through OMSA’s affi liates
program.
History and Mission
Point of Pride
Alisha Morrow
TRiO McNair Scholar, received First
Place Oral Presentation of Research
in Health at the 17th Annual SAEOPP
McNair/SSS Scholars Research
Conference in Atlanta, June 2011
Offi ce of Minority Student Affairs 2010-2011 Annual Report History and Mission | 5

Great Expectations in Support of a Great University
The Office of Minority Student Affairs is all about serving students. Fostering
a campus climate that promotes and nurtures students’ academic and
personal success has been a long-standing tradition since the 1960s. OMSA
is deeply committed to serving its primary student population: EOP students,
underrepresented students, TRiO students, and PAP students. For more than 40
years, students’ lives have been forever changed because of their participation
in OMSA’s programs and services or because of employment in the office as a
graduate counselor. Because of OMSA’s services, scores of students have been
retained, persisted, graduated, enrolled in college, enrolled in graduate programs,
enrolled in doctoral programs, and earned doctorates.
Today, we are poised for a renaissance that positions the office to be of greater
service in support of a great campus. When I reflect on OMSA’s legacy, current
contributions, and future potential, I come to an inevitable conclusion that:
• we help the campus fulfill its commitment to diversity and student
excellence among underrepresented students;
• we help the colleges meet their retention and graduation goals through
partnerships;
• we help students achieve their educational aspirations and personal
dreams;
• we help parents of students build their capacity for supporting their
children;
• we help target schools in the community achieve their educational
objectives;
• we help the twin cities of Urbana and Champaign sustain a college-going
culture;
• we help America’s colleges and universities diversify their professoriate;
and
• we help the nation become a more perfect union as students we serve
and employ become productive citizens.
As the new associate dean and director, I have been asked often about a vision
for the office. The first step toward creating a vision for the office was to reach out
to students, office staff, and campus faculty and administrators to understand their
vision or their idea of OMSA’s potential and direction. Based on feedback from
various stakeholders, a working vision is submitted for continued consideration
and further input.
Director’s Report
Wallace Southerland III, Ph.D.
Associate Dean of Students and
Director, Office of Minority Student Affairs
“We are poised for a
renaissance that positions
the office to be of greater
service in support of a great
campus.”
Point of Pride
Dr. Alexis Clarke
TRiO McNair Scholar, received her Ph.D.
from the University of Illinois at Urbana-
Champaign
Office of Minority Student Affairs 2010-2011 Annual Report Director’s Report | 7

Point of Pride
Dr. Brian Humphrey
TRiO McNair Scholar, received his Ph.D.
from the Adler School of Professional
Psychology in Chicago
8 | Director’s Report
A Working Vision: An Organization of Distinction
Building on more than four decades of supporting the campus’s mission
of commitment to student excellence, in general, and the success of
underrepresented students, in particular, we will be known internally and
externally for being an organization of distinction that delivers extraordinary
academic and retention services that achieve and sustain student success.
To achieve the vision, we will create:
• a culture of staff excellence
• a culture of student excellence
• a culture of planning and assessment and
• a culture of internal and external engagement
Each culture will be articulated as a strategic priority to keep the office focused
on mission and vision. The vision is consistent with the strategic plans for the
Division of Student Affairs and the campus. The vision encourages the creation
and achievement of great expectations for stakeholders (e.g., students, staff,
faculty, parents, and administrators) working synergistically to ensure optimum
student success. The vision will become crystallized as a candid conversation with
stakeholders continues and as the office examines itself and dreams of a brighter,
bolder, more accountable future.
Internal and External Students Served
We are a student-service and learning organization. We serve the following types
of students.
• Historically underrepresented students (i.e., African-American, Latino/a,
and Native American students)
• Undergraduates with an Educational Opportunities Program (EOP)
designation
• Undergraduate students with a in the President’s Award Program
designation
• Multiracial undergraduate students
• Any campus student, regardless of designation or classification, who has
a need for services 1
• Ninth- through 12th-grade high school students in select high schools in
Champaign, Urbana and Rantoul 2
1 Services are provided without compromising the office’s mission-driven mandate to serve underrepresented students.
However, limited budget resources prevent OMSA from being aggressive in reaching out to all campus students.
2 Students are served through the TRiO Upward Bound College Prep Academy funded by the U.S. Department of
Education. Students are typically first-generation, low-income, and underrepresented in higher education.
Office of Minority Student Affairs 2010-2011 Annual Report

Summary of Services Offered
To create a culture of student excellence, for example, the following services are
offered:
PROGRAM AREA SERVICES
Educational Opportunities Program/
Educational Opportunities Affiliates Program
Tutoring, academic skills workshops, a
graduate mentor freshman year, career
development
President’s Award Program Tutoring, academic skills workshops, career
development, a graduate mentor freshman
year
TRiO Ronald E. McNair Post-baccalaureate
Achievement Program
Tutoring, academic skills workshops,
research experience, faculty mentoring,
Summer Research Institute, graduate school
preparation and visits, Ph.D. preparation
TRiO Student Support Services Program Tutoring, academic skills workshops, a
graduate mentor freshman year, graduate
school preparation and visits, financial literacy,
career development
TRiO Upward Bound College Prep Academy Tutoring, academic skills workshops, summer
bridge program, college visits, career
development, admissions assistance
Workforce Investment Act Program Career development and readiness, college
preparation, college visits, enrichment activities
A Remarkable Year: A Summary of Accomplishments
“Great expectations” has been a common theme for the past year. The past
year has been focused on what we do best: serve students. Service to students
and the campus has resulted in a number of remarkable accomplishments. The
accomplishments below align with the Division of Student Affairs’ four main strategic
goals.
Enhanced knowledge and appreciation of diversity
OMSA staff members strive to enhance knowledge and appreciation of diversity in
the department, division, and across the campus in a variety of ways, such as:
“The past year has been
focused on what we do best:
serve students.”
Point of Pride
• Creating a strategic plan for diversity, inclusion, and pluralism
• Hiring diverse staff members, which enables the division and campus to
enjoy high numbers of diverse FTE personnel Dr. Chinyere Osuji
TRiO McNair Scholar, received her
Ph.D. from the University of California
Los Angeles
Office of Minority Student Affairs 2010-2011 Annual Report Director’s Report | 9

Point of Pride
Dr. Edelmira Garcia
TRiO McNair Scholar, received her Ph.D.
from the University of Illinois at Urbana-
Champaign
10 | Director’s Report
• Hiring diverse tutoring staff to assist our diverse student population
(e.g., three African Americans and two Latino/as are Tutor Coordinators,
and approximately 50 student tutors represent the major race and ethnicity
categories, including white, except for American Indian/Alaska Native)
• Hosting the annual Mom’s Day Event, which honors students with 3.45
GPA or higher with 478 students, staff, and faculty in attendance (Note:
1,146 students were invited.)
• Hosting the annual Multicultural Career Fair
• Hosting the annual winter Multicultural Congratulatory
• Hosting the campus’ first-ever National TRiO Week activities that honored
• Honoring TRiO alumni for their accomplishments and honoring campus
and community individuals for their support of and service to OMSA and
TRiO programs
Environmentally-sound and culturally-relevant facilities
OMSA staff members strive to create environmentally sound and culturally relevant
facilities by creating work and service-delivery spaces that are safe, free-flowing,
welcoming, and respectful of students and staff.
Clarity and enhancement of the student experience at Illinois
OMSA staff members strive to clarify and enhance the student experience at
Illinois through their service on department, division, and/or campus committees,
task forces, and councils such as those listed here:
• Advising the Minority Association of Future Attorneys (MAFA) and the
Minority Association of Pre-health Students (MAPS)
• Illinois Academic Advisors Council
• Illinois Promise Advisory Board
• Program Coordinating Council Committee
• Provost’s Diverse Undergraduate Enrollment Task Force (DUET)
• Readying Illinois Students for Excellence (RISE) Committee
• Student Affairs Green Team
• Student Affairs Marketing Committee
Creation and sustainment of collaborative partnerships
OMSA staff members strive to create and sustain collaborative partnerships in the
division and across the campus in a variety of ways. Examples are below:
• Collaborating with the Illinois Leadership Center to coach and mentor
students earning leadership certificates
• Collaborating with Illinois Promise to organize the Graduate/Professional
Office of Minority Student Affairs 2010-2011 Annual Report

School Forum
• Collaborating with organizers of the Latino Family Visit Day
• Collaborating with the Office of Inclusion and Intercultural Relations to
implement the RISE Program for new first-generation and low-income
students
• Collaborating with the Office of Undergraduate Admissions to host a visit
day for transfer students, six visit days for admitted students, and nine
Orange and Blue Days, totaling 841 attendees
• Collaborating with the School of Architecture; College of Agricultural,
Consumer, and Environmental Sciences; The Career Center; the College
of Education; College of Engineering; and College of Medicine to create
internship sites for the TRiO Upward Bound students
In closing, we look forward to building on our strengths, conquering our
weaknesses, pursuing a variety of opportunities to enhance our contributions,
and facing our threats with conviction and overcoming them with skill and will. We
look forward to nurturing existing relationships and creating new ones. We call
forth readers of this report to renew their commitment to our mission and to our
students. Thank you for what you do for OMSA.
Respectfully,
Wallace Southerland III, Ph.D.
Associate Dean of Students and
Director, Office of Minority Student Affairs
“We look forward to building
on our strengths, conquering
our weaknesses, pursuing
a variety of opportunities to
enhance our contributions,
and facing our threats with
conviction and overcoming
them with skill and will.”
Point of Pride
Dr. Xavier Perez
TRiO McNair Scholar, received his
Ph.D. from the University of Illinois at
Chicago
Office of Minority Student Affairs 2010-2011 Annual Report Director’s Report | 11

Diversity Values Statement
Diversity is one of the great strengths of a world-renowned academic institution
such as the University of Illinois. OMSA works to create and sustain a strong
support network for students by collaborating with valuable resources and
partnering with liaison deans and academic advisors in the colleges and
departments on campus to offer services, programs and events for students.
OMSA embodies the concept of diversity. Diversity is defi ned as a deep
appreciation for the inherent uniqueness of the different racial, ethnic, cultural,
physical, intellectual and other personal characteristics and belief systems that
characterize individuals. Diversity enriches OMSA as a learning and service
organization.
Fostering diversity and inclusiveness is an inherent value at OMSA. Our
diversity values drive the services we offer and anchor the offi ce’s overarching
goals of creating a culture of staff excellence, student excellence, planning and
assessment, and internal and external engagement — all of which are designed to
facilitate the retention, persistence, and timely graduation of targeted students.
Our diversity values statement includes the following:
• We value the uniqueness of each staff member and student.
• We value the inherent worth and dignity of our students and their families
and those who partner with us to achieve academic goals.
• We value the different perspectives that staff, students, and partners have,
which challenge everyone in the organization to reexamine core beliefs.
• We value the different cultural and social paradigms that enlighten and
empower members of our learning organization.
• We value positive and healthy competing ideas that enhance
organizational learning and service.
• We value the inherent richness of our differences and our similarities, both
of which make the department a healthy learning and service organization.
“Diversity is defined as
a deep appreciation for
the inherent uniqueness
of the different racial,
ethnic, cultural, physical,
intellectual and other
personal characteristics
and belief systems that
characterize individuals.
Diversity enriches OMSA
as a learning and service
organization.”
Points of Pride
Michael Carrasquilla,
Ethan Feldman, and
Taisha Harris
received the Tutor of the Year Award in
Spring 2011
Offi ce of Minority Student Affairs 2010-2011 Annual Report Diversity Values Statement | 13

Operational Units
Point of Pride
Tahir Ibrahim
TRIO McNair Scholar, received Second
Place Oral Presentation in Life Science
at 17th Annual SAEOPP McNair/SSS
Scholars Research Conference in
Atlanta, June 2011
14 | Operational Units
Academic Mentoring Program and Services
Engaging mentoring services are provided by trained graduate mentors (GMs). To
ensure success in the fi rst year and, in some cases, beyond the fi rst year, mentors
discuss issues that may prevent academic success and connect mentees with
campus and other resources to ensure their retention, persistence, and timely
graduation. Services are provided to university fi rst-year students in the above
populations. Other students may request a mentor; however, assignments are
made available as space allows. For more information, call 217-333-0054.
Career Readiness
Multicultural Career Fair
The event is held each fall and all university students are welcome. This is the
only multicultural career fair on campus. The event offers the chance to gain
experience speaking with professional recruiters and/or meeting with companies,
universities and organizations committed to diversity. For more information,
contact 217-333-0054.
College Prep Programs
NEW
TRiO Academic Talent Search College Prep Program
The program encourages participants to graduate from high school, to enroll in
college or complete an equivalent program (e.g., GED), and to complete their
postsecondary education. Services include, for example, instruction in math,
science, and English; assistance with college applications; assistance with
fi nancial aid forms; test preparation; parental services; and assistance with
selecting rigorous high school classes. The program serves 11-27 years old from
16 middle and high schools in Champaign, Danville, Decatur, Rantoul, and Urbana
who have the potential to succeed in higher education and meet federal eligibility
requirements. Eligible veterans may receive services. The program is funded
primarily by the U.S. Department of Education. For more information, contact 217-
333-0054.
TRiO Upward Bound College Prep Academy
The Academy serves students from Centennial, Central, and Rantoul high
schools. Students receive college preparation services and assistance throughout
the academic year and during summer residential and bridge programs.
Services include, for example, tutoring; college visits; assistance with college
applications; assistance with fi nancial aid forms; and instruction in reading,
writing, mathematics, languages and science. Services are provided to any
eligible student from the target area who meets federal eligibility requirements.
The Academy is funded primarily by the U.S. Department of Education. For more
information, contact 217-333-1889.
Offi ce of Minority Student Affairs 2010-2011 Annual Report

Graduate School Preparation and Research
Training Programs
NEW
I-GPS
I-GPS stands for the Illinois Graduate School Preparation Series. I-GPS focuses
on workshops and activities that prepare students for graduate school. Topics
include, for example, writing competitive personal statements; completing strong
applications; fi nancial literacy; working with faculty; navigating institutional politics; and
other survival strategies from graduate students and faculty who make admissions
decisions. The populations above may receive services; however, other undergraduate
students may request services as space allows. Services are provided via workshop/
small groups. For more information, call 217-333-0054.
TRiO Ronald E. McNair Scholars Program
The program is a research and graduate school preparation program. The program is
named in honor of the second African-American to travel in space. The primary goal
of the program is to prepare underrepresented student scholars for graduate school
leading to Ph.D. degrees and for careers as researchers, scientists, and college
faculty. Students may begin applying at the end of their sophomore year. Participants
receive research opportunities, faculty mentoring, assistance with graduate school
applications, fee waivers from select graduate schools, GRE test-taking strategies,
graduate school visits, opportunities to present research at conferences, and related
services. The program serves underrepresented juniors and seniors who submit
applications and meet federal eligibility requirements. Space is limited and a small
number of students are selected each year. McNair scholars are highly sought after
by graduate schools. Established at Illinois in 1990, the program is funded primarily by
the U.S. Department of Education. For more information, contact 217-333-0054.
TRiO Student Support Services Program
The program facilitates retention and academic excellence, promotes persistence
in collegiate studies, assists students with earning the baccalaureate degree in a
timely manner, and fosters a supportive campus environment. Designed to help
fi rst-generation college students and students with limited fi nancial resources,
SSS provides one-on-one academic assistance to help with transition from high
school to freshman year to graduation. Services include, for example, tutoring;
mentoring; academic coaching; fi nancial literacy programs; exposure to cultural/
academic programs; and help with course selection, fi nancial aid applications, fi nding
scholarships, and applying to graduate or professional schools. SSS is funded
primarily by the U.S. Department of Education. For more information, contact 217-333-
0054.
Offi ce of Minority Student Affairs 2010-2011 Annual Report Operational Units | 15

16 | Operational Units
Tutoring and Instructional Services
Tutoring and Instructional Services are provided by trained undergraduate and
graduate tutors. Tutoring is offered in most beginning and a few advanced courses in
subjects such as mathematics, physics, chemistry, psychology, economics, political
science, and select foreign languages. Students can also participate in study skills
workshops covering topics such as time management, study strategies, note-taking,
and test-taking strategy. Other undergraduate students may request services as
space allows. Services are provided via appointment, workshop/small groups, or
drop-in basis. For more information, call 217-333-7547.
Other Initiatives to Enhance the Illinois
Experience
NEW
Ambassadors Program
Each spring, approximately 15 students are selected to serve as Ambassadors.
Ambassadors interact with fellow students, alumni, faculty, staff, administrators
and community leaders. The experience will afford students the opportunity to gain
leadership skills; to develop a greater understanding of the department; to gain
experience in event planning; to network with the campus and alumni community;
to build lifetime relationships; to receive mentoring from the Director; to enhance
résumés; and to have fun. Any university student may apply for an Ambassadorship.
For more information, contact 217-333-0054.
Academic Resources for Success Seminar
First-year underrepresented, EOP, PAP, and other targeted students and their
parents are invited to an academic presentation on the Friday after move-in day. The
seminar is an opportunity to inspire students, for the students to meet staff, to meet
assigned Graduate Mentors, and to receive information on the services designed to
promote retention, persistence, and timely graduation. For more information, contact
217-333-0054.
Advising Student Organizations
OMSA sponsors two registered student organizations, the Minority Association for
Future Attorneys and the Minority Association of Pre-Health Students, to develop
leadership qualities and prepare students for careers in law and medicine. For more
information, contact 217-333-0054.
Annual Mom’s Day Scholastic Awards Ceremony
This event celebrates the academic accomplishments of underrepresented, PAP,
and EOP students. Invitations are issued to students who qualify for this recognition
Offi ce of Minority Student Affairs 2010-2011 Annual Report

y having recorded a GPA of at least 3.45 during either the previous Fall or Spring
semester. The event is held on Sunday morning during the Mom’s Day Weekend
festivities. For more information, contact 217-333-0054.
Volunteer, Employment, Internship, and Practicum Opportunities
The department offers undergraduate and graduate students volunteer,
employment, internship, and practicum opportunities to enhance their personal,
academic, and professional portfolios. Opportunities are limited. For more
information, contact 217-333-0054.
Fall Multicultural Congratulatory Ceremony
Each year, mid-year candidates for graduation are offered the opportunity to invite
family and friends and participate in the Multicultural Congratulatory. This event is
held on the Saturday evening following fi nal exams. Students wear caps and gowns,
hear their names called, have photos taken, and receive diploma covers. For more
information, contact 217-333-0054.
Study Abroad
The department is committed to partnering with the Study Abroad and other offi ces
to identify resources and opportunities that enable underrepresented, EOP, and PAP
students to study abroad. For more information, contact 217-333-0054.
Scholarship Giving Opportunity
The Reginald and Frances Hayes H.O.P.E. Scholarship
The H.O.P.E. Scholarship was created in 2000 by two-time alumna Jacquelyn
Hayes in honor of her parents. Scholarships are typically awarded to sophomores,
juniors, seniors, and transfer students who participate in services. The award is
presented at the annual Mom’s Day Ceremony. For more information, contact 217-
333-0054.
Offi ce of Minority Student Affairs 2010-2011 Annual Report Operational Units | 17

Full-Time Equivalent Employee Data
FTE by classifi cation area
AREA STATE NON-STATE TOTALS
Academic Professional 8.80 3.20 12.00
Civil Service 1.50 .50 2.00
Graduate Assistant 6.50 .55 7.05
Academic Hourly 8.30 .50 8.80
Extra Help .50 2.00 2.50
TOTAL FTE 25.60 6.75 32.35
FTE by positions added, eliminated, on hold, in active search, and projected
ADDED
POSITIONS
ELIMINATED
POSITIONS
0 0 1 3
FTE by race, ethnicity
HOLD
POSITIONS
RACE/ETHNICITY FTE
American Indian/Alaska Native 0
Black/African American 10.0
Hispanic/Latino/Latina 3.0
White 5.0
Other 0
Total 18.0
ACTIVE
SEARCHES
2011-12
PROJECTED
POSITIONS
3 Receptionist
4 Assistant/Associate Director for Student Retention and Success
5 Based on receiving a new TRIO Educational Talent Search grant for pre-college students beginning
September 1, 2011
Department Profile
1 4
Oscar Patron
TRiO McNair Scholar, received Third Place
Oral Presentation in Humanities at 17th
Annual SAEOPP McNair/SSS Scholars
Research Conference in Atlanta, June 2011
Offi ce of Minority Student Affairs 2010-2011 Annual Report Department Profi le | 19
3.5 5
Point of Pride

Financial Report
“Being good stewards of
finances is critical in a time of
limited budgetary resources.”
Points of Pride
Four OMSA students received Bronze
Tablet honors at graduation, May 2011:
Robert Walker, TRiO McNair Scholar,
math tutor and doctoral-student-to-be;
Stephanie Carrera, psychology tutor
and doctoral-student-to-be; Kassandra
Hasty, accountancy graduate and new
member of Chicago investment fi rm; and
Jacqueline Waldman, law-student-to-be.
20 | Financial Report
Being good stewards of fi nances is critical in a time of limited budgetary
resources. The graph below depicts the approximate allocation of resources
to direct student services (e.g., tutoring, mentoring, workshops, personal
coaching); service oversight (personnel hired to supervise the development,
coordination, implementation, and assessment of services); administrative
personnel hired to administer the non-service delivery aspects of the offi ce (e.g.,
strategic planning, marketing, outreach, collaboration, assessment, grant writing,
impression management internally and externally, consultations across campus
and externally, crisis management and problem solving); offi ce support staff; and
general operations (e.g., supplies and materials, copying and printing). Although
some personnel may not have been hired to provide direct services to students,
almost all staff have served students directly throughout the year and will continue
to do so to meet the needs of students. This year marks the fi rst year resources
have been examined to establish reasonable correlations between resources and
direct student services. We will continue to examine and improve budget allocation
practices to ensure maximum stewardship of the public’s resources.
Approximations of Allocated Resources to
Operations
Operational
15%
Support
7%
Administrative
14%
Service
oversight
16%
Direct student
service
48%
Offi ce of Minority Student Affairs 2010-2011 Annual Report

Students First: Service Delivery Outcomes
Academic Mentoring Program and Services 6
Mentoring contact hours by semester
SEMESTER CONTACT HOURS
Fall 2010 2,870 7
Spring 2011 2,241 7
Total 5,111 7
Mentoring contact hours by target population
POPULATION 2010-11 HOURS 2009-10 HOURS 2008-09 HOURS 2007-08 HOURS
EOP 2,586 3,004 2,811 2,368
PAP 2,690 3,075 1,920 1,635
TRiO SSS 860 992 736 547
Illinois Promise 704 1,283 837 113
Note: Students may have multiple attributes
Mentoring services by headcount and by target population
POPULATION 2010-11
STUDENTS
2009-10
STUDENTS
2008-09
STUDENTS
2007-08
STUDENTS
EOP 437 501 617 590
PAP 769 746 694 632
TRiO SSS 197 195 194 189
Illinois Promise 226 250 215 43
Note: Students may have multiple attributes
6 Formerly named “Graduate Counseling (aka GC) Services”
7 The number does not include TRIO Student Support Services students.
Point of Pride
Stephanie Maldonado
TRiO McNair scholar, was the fi rst UI
student in nine years to receive the
Truman Scholarship for her outstanding
public service, Spring 2011
Offi ce of Minority Student Affairs 2010-2011 Annual Report Students First: Service Delivery Outcomes | 21

Point of Pride
Ricardo Albarran
rising senior in Community Health, was
awarded the fi rst Argonne Hispanic/
Latino Club Hispanics in Science
Incentive Award Scholarship, one of the
2011 Illinois Student Leadership Awards
22 | Students First: Service Delivery Outcomes
Tutoring and Instructional Services
Tutoring contact hours by select disciplines
SELECT DISCIPLINES 2010-11
HOURS
2009-10
HOURS
2008-09
HOURS
2007-08
HOURS
Biological Sciences 1,223 804 641 657
Chemistry 3,138 3,464 2,646 1881
Computer Science 338 509 227 n/a
Engineering 23 832 n/a n/a
English and Writing n/a n/a n/a n/a
Foreign Language 694 916 933 774
Mathematics 5,169 6,281 6,754 4,213
Physics 1,121 381 633 333
Social Sciences 880 1,699 2,089 1,353
All other disciplines 304 754 806 39
Tutoring and Instructional Services – Student Use
Number of students
637
759
725
Tutoring and Instructional Services – Student Visits
Number of visits
1,000
500
0
10,000
8,000
6,000
4,000
2,000
0
2010-11
8,485
2010-11
2009-10
9,214
2009-10
2008-09
8,575
2008-09
564
2007-08
5,553
2007-08
Offi ce of Minority Student Affairs 2010-2011 Annual Report

Tutoring and Instructional Services – Usage Hours
Number of hours
20,000
10,000
0
16,331
15,423
15,046
11,036
2010-11 2009-10 2008-09 2007-08
Number of students by race and ethnicity
RACE/ETHNICITY 2010-11 2009-10 2008-09 2007-08
All others 5 4 2 2
American-Indian/Alaska Native 0 4 1 1
Asian 45 46 13 5
Black/African-American 273 354 330 254
Caucasian 29 51 41 19
Latino/a 187 187 198 143
Multi-race 12 16 11 7
Unknown 133 129 97 86
Total served 564 725 759 637
Tutoring and Instructional Services – By Gender
Number of students
800
600
400
200
0
413
224
2010-11
491
268
Females Males
469
256
393
171
2009-10 2008-09 2007-08
Offi ce of Minority Student Affairs 2010-2011 Annual Report Students First: Service Delivery Outcomes | 23

24 | Students First: Service Delivery Outcomes
Tutoring and Instructional Services – Target Population
Number of students
400
274
EOP
Note: Students may have multiple attributes
Tutoring and Instructional Services - Contact Hours
Number of students
300
200
100
0
1,500
1,250
1,000
750
500
250
0
Note: Students may have multiple attributes
Tutoring and Instructional Services - Review Exam Sessions
102
14
Fall 2010
1,228
EOP
15
319
59
Offi ce of Minority Student Affairs 2010-2011 Annual Report
85
PAP ILP SSS
1,146
639
285
PAP ILP SSS
60
29
Spring 2011 Total
Number of Exam Sessions Attendees
162

Creating a culture of planning and assessment is one of four strategic priorities. The
data below are examples of the offi ce’s impact on student populations. To be clear,
we do not profess that we are responsible for student outcomes; indeed, no single
unit can make such a claim. But we can say that we contribute in meaningful ways
to student success just as other units do. We will continue to assess contributions
to retention, persistence, graduation, and overall student success beyond routine
summative and descriptive data for all areas including the TRIO programs.
Assessment Area 1: Empowering students to pursue baccalaureate degrees 10
Cohort TRIO Upward
Bound College
Prep Academy
Students
Graduated 11
TRIO Upward
Bound College Prep
Academy Students
Enrolled by Following
Fall 12
Measuring Up:
Assessment Outcomes
TRIO Upward
Bound College Prep
Academy Students
Enrolled in UIUC 13
TRIO Upward
Bound College Prep
Academy Students
Retained and/or
Graduated from UIUC
2009 16 16/16 (100%) 3/16 (19%) 3 (100% retained)
2008 15 12/15 (80%) 2/12 (17%) 1 (50% retained)
2007 16 13/16 (81%) 1/13 (8%) 0
2006 14 13/14 (93%) 2/13 (15%) 1 (50% retained)
2005 22 19/20 (86%) 2/19 (11%) 2 (100% retained)
Assessment Area 2: Contributions to retention and persistence rates 14
Cohort TRIO Student
Support Services 15
African-
American
Latino/a AI & AN White Campus 16
2009 91% 89.8% 93.8% 100% 95.2% 93.7%
2008 93% 90.8% 93% 80% 94.3% 93%
2007 92% 91.6% 89.7% 100% 94.7% 93.7%
Assessment Area 3: Contributions to good academic standing rates
Cohort TRIO Student Support Services 17
2009 84%
2008 84%
2007 83%
2006 87%
2005 79%
10 Source: Dr. Sandra Kato, TRIO Upward Bound College Prep Academy.
11 Source: Unless noted otherwise, assessment data in this report are from the 2009-20120 Annual Performance Report
submitted to U.S. Department of Education. TRIO Upward Bound is funded by the U.S. Department of Education and state
institutional dollars.
12 The data here are based only on the total number of students who graduated.
13 The data here are based only on the total number of students who enrolled the fall following graduation from high school.
14 Source: http://www.pb.uillinois.edu/Documents/databook/Fall2010DBFinal.pdf. Percent indicate “enrolled second fall.”
15 Source: Unless noted otherwise, assessment data in this report are from the 2009-2010 Annual Performance Report
submitted to U.S. Department of Education. TRIO SSS is funded by the U.S. Department of Education and state institutional
dollars.
16 Source: http://www.dmi.illinois.edu/cp/.
17 Source(s): Dr. Betoel Escobar, TRIO Student Support Services APR.
“...we contribute in meaningful
ways to student success...”
Offi ce of Minority Student Affairs 2010-2011 Annual Report Measuring Up: Assessment Outcomes | 25

26 | Measuring Up: Assessment Outcomes
Assessment Area 4: Contributions to sixth-year graduation rates 18
Cohort TRIO Student
Support Services 19
African-
American
Latino/a AI & AN White Campus
2005 68% N/A N/A N/A N/A N/A
2004 83% 76.5% 73% 83.3% 86.3% 84.4% 20
2003 70% 67.3% 70% 84% 86.4% 82.5%
2002 74% 64.6% 72.1% 46.7% 84.6% 82%
2001 80% 65% 67.7% 71.4% 85.3% 81.9%
Assessment Area 5: Empowering students to pursue graduate education
TRIO Ronald E. McNair Scholars Program 21
Graduation Year Target 22 Outcome
2009-2010 40% 46%
2008-2009 40% 45%
Examples of graduate institutions participants attended include University of Illinois
at Urbana-Champaign, Johns Hopkins University, New York University, University
of Southern California, DePaul University School of Law, and University of Illinois
at Chicago.
TRIO Student Support Services 23
Cohort Target 24 Outcome
2006 N/A 29%
2005 N/A 36%
2004 N/A 47%
2003 N/A 45%
2002 N/A 41%
2001 N/A 56%
Twenty-six students enrolled, for example, at the University of Illinois at Urbana-
Champaign. Other institutions include University of Illinois at Chicago, Loyola
University of Chicago, Saint Xavier University, Roosevelt University, and University
of Phoenix. The percentages refl ect a reality that participants often do not attend
graduate school immediately after graduation and some former participants’
graduate school status may not be verifi able at press time.
18 Source: http://www.pb.uillinois.edu/Documents/databook/Fall2010DBFinal.pdf.
19 Source: Dr. Betoel Escobar, TRIO Student Support Services APR.
20 Source for 2001-2004 cohort years: http://www.pb.uillinois.edu/Documents/databook/Fall2010DBFinal.pdf.
21 Source: Dr. Celina Trujillo, TRIO McNair Scholars Program.
22 Program performance is based on students enrolling in graduate school the fall after graduation.
23 Source: Dr. Betoel Escobar, TRIO Student Support Services Program.
24 The U.S. Department of Education does not require objectives for enrolling in graduate school.
Offi ce of Minority Student Affairs 2010-2011 Annual Report

Assessment Area 6: Empowering students to earn doctorates 25
Annual
Performance
Report Year
TRIO McNair Scholars
Program – PhDs Earned
and Reported
TRIO McNair Scholars
Program – Other Doctorates
Earned and Reported
TRIO McNair Scholars
Program Total Doctorates
Earned and Reported
2010 5 0 5
2009 6 3 9
2008 3 2 5
2007 7 3 10
Examples of institutions where doctoral degrees were earned include University
of Illinois at Urbana-Champaign, University of Illinois at Chicago, University of
Chicago, Harvard University, New York University, University of North Carolina-
Chapel Hill, University of Michigan Ann Arbor, University of Maryland, and Howard
University.
25 Source: Dr. Celina Trujillo, TRIO McNair Scholars Program.
Offi ce of Minority Student Affairs 2010-2011 Annual Report Measuring Up: Assessment Outcomes | 27

Points of Pride:
Creating a Culture of Student Excellence
Tahir Ibrahim
TRIO McNair Scholar
28 | Points of Pride: Creating a Culture of Student Excellence
Below is a small representation of student excellence in OMSA. The students
represent points of pride for the offi ce and beacons of hope for those coming
behind them. If you know them, congratulate them.
• Alisha Morrow, TRIO McNair scholar, received First Place Oral
Presentation of Research in Health fi eld at 17th Annual SAEOPP McNair/
SSS Scholars Research Conference
• Dr. Alexis Clarke, TRIO McNair scholar, received Ph.D. from the University
of Illinois at Urbana-Champaign
• Dr. Brian Humphrey, TRIO McNair scholar, received Ph.D. from the Adler
School of Professional Psychology in Chicago
• Dr. Chinyere Osuji, TRIO McNair scholar, received Ph.D. from the
University of California Los Angeles
• Dr. Edelmira Garcia, TRIO McNair scholar, received Ph.D. from the
University of Illinois at Urbana-Champaign
• Dr. Xavier Perez, TRIO McNair scholar, received Ph.D. from the University
of Illinois at Chicago
• Michael Carrasquilla, Ethan Feldman, and Taisha Harris received the
Tutor of the Year Award
• Oscar Patron, TRIO McNair scholar, received Third Place Oral
Presentation of Research in Humanities at 17th Annual SAEOPP McNair/
SSS Scholars Research Conference
• Robert Walker, TRIO McNair scholar and math tutor, was a recipient of the
Bronze Tablet
• Stephanie Carrera, psychology tutor, was a recipient of the Bronze Tablet
• Stephanie Maldonado, TRIO McNair scholar, received Truman
Scholarship
• Tahir Ibrahim, TRIO McNair scholar, received, Second Place Oral
Presentation of Research in Life Science at 17th Annual SAEOPP McNair/
SSS Scholars Research Conference
Offi ce of Minority Student Affairs 2010-2011 Annual Report

Citizenship: Engagement Across Borders
OMSA staff members are contributing citizens of the campus, community, state,
region, and nation. Below are examples of OMSA’s presence and engagement on
behalf of the campus 26 :
Campus Engagement
• Advisory Board, Illinois Promise
• Campus Recreation Search Committee for Associate Director
• Career Center Search Committee for Assistant Director
• Council of Academic Professionals (CAP) -- Elected member, representing
District 7
• Faculty Staff Assistance Program Advisory Committee
• Faculty Staff Assistance Program: Director’s Search Committee
• Illinois Academic Advisors Council (IlliAAC), member
• Illinois Promise Forums Planning Committee
• Latina/o Family Visit Day Committee, member
• Latino Parent Network Committee
• Participation in Admissions Visitation Events
• Program Coordinating Council Committee for Student Affairs
• Providing consultation to admissions offi ce on application design
• Provost’s Diverse Undergraduate Enrollment Task Force
• RISE Committee, member
• Search committee for a position in the Illini Union chaired by David Guth
• Special Population Faculty Advisory Committee, member
• Student Affairs Green Team
• Student Affairs Outstanding Staff Awards Committee
Community Engagement
• Camp Akita Advisory Committee
• Latino Youth Conference
• Co-Sponsor, Campus Visits for African-American and Latino Students
from Chicago
• Co-Sponsor, Campus Visit for 400 students from Urban Empowered
Organization from Chicago
State, Regional or National Service Engagement
• ACT Test: Fairness Review Committee member
• American Education Research Association
• Association for the Study of Higher Education
• Member, Illinois Association of Educational Opportunity Program
Personnel
• Member, Mid-America Association of Educational Opportunity Program
Personnel
26 Available at press time.
Offi ce of Minority Student Affairs 2010-2011 Annual Report Citizenship: Engagement Across Borders | 29

Goals for 2011-2012 Academic Year
“We are ready to lead and
ready to serve. OMSA is
strong, vibrant, and vital to
the campus.”
30 | Goals for 2011-2012 Academic Year
Another challenging year is upon us. We are ready to lead and ready to serve.
OMSA is strong, vibrant, and vital to the campus. The goals below will require that
we marshal our talents and skills, stretch our imaginations, reexamine our beliefs,
leverage campus and community support, and refocus our resources on targeted
and other students with the greatest need for services.
Strategic Priority #1: Create and sustain a culture of staff excellence
Goal 1: Design and implement a comprehensive staff development
program to assist with recruiting, retaining, and developing staff.
Goal 2: Begin the national certifi cation process for the tutoring program
and its assistant director.
Strategic Priority #2: Create and sustain a culture of student excellence
Goals 3: Establish and achieve measurable goals for tutoring and
instructional services for targeted students. 27
Goal 4: Establish and achieve measurable goals for academic mentoring
services to targeted students.
Strategic Priority #3: Create and sustain a culture of planning and
assessment
Goal 5: Complete assessments for select units based on Council for the
Advancement of Standards.
Goal 6: Complete assessment project related to select under-represented
students receiving services.
Goal 7: Complete TRIO Student Support Services assessment project.
Strategic Priority #4: Create and sustain a culture of internal and external
engagement
Goal 8: Implement the new TRIO Educational Talent Search Program.
Goal 9: Submit proposals for new TRIO programs.
Goal 10: Host a retention summit for the campus community.
27 Targeted students are students identifi ed at the beginning of the academic year in consultation with the admissions
offi ce. Criteria include, for example: under-represented, EOP (irrespective of race or ethnicity), PAP (irrespective of race or
ethnicity), low-sending counties (irrespective of race or ethnicity), and students with 24 ACT or less irrespective of race or
ethnicity (especially males irrespective of race or ethnicity) AND the same population of students, plus TRIO SSS and TRIO
McNair students, on probation at any point in their studies.
Offi ce of Minority Student Affairs 2010-2011 Annual Report

OMSA

Connect. Learn. Achieve. Student Affairs at Illinois
Office of Minority Student Affairs
130 Student Services Building
610 E. John Street, Champaign, IL 61820
Phone (217) 333-0054
Email omsa.illinois@gmail.com
Website www.omsa.illinois.edu