AKE Brochure EN

OUR DEPARTMENTS
Programming
From the robotics technology implemented to
the camera systems used and the required data
technology, and on to laser technology, it is our
employees’ many years of experience which gives our
customers the decisive advantage. We have created
our think tank within the Software department; this
is made up of our most experienced employees.
They develop and test new components, support our
programmers in-house or at the customer’s site, and
continuously work on improvements.
Service
First-class services are an essential component of
being a valuable partner. We provide a wide range
of options so that everything runs smoothly. Of
course, we are available to our customers even
after delivery and system set-up. From installation
and commissioning, to training, maintenance, and
inspection, from supply of original replacement parts
to 24/7 product support, AKE provides everything
from a single source.
Order centre
The order centre groups together Work Preparation,
Purchasing, Goods Inwards, Despatch, and Export.
At the start of the project, Work Preparation decides
what will be manufactured internally and which parts
will be obtained by external sourcing. Purchasing
is responsible for the punctual procurement of all
purchased parts. Goods Inwards tests the supplied
goods for quality and correctness. Despatch and
Export look after the despatch of the goods, so that
the customer receives them safely at the end of the
project.
Quality
In order to ensure the satisfaction of our customers,
we pay close attention to punctual delivery and
optimised process workflows. For this, we introduced
quality management as per ISO 9001 many years
ago. In annual internal and external audits, we ensure
compliance with our requirements and work together
with all departments on continuous improvement.
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