PSIJune2018

June 2018 – £4.00 

@psimagazine 

www.psimagazine.co.uk 

Professional Security Installer 

IN MY 

OPINION 

Ron Virden – ACRE 

Axelle Coulange – Master Lock 

PRODUCT 

TEST 

Vista – VK2 Dome Camera 

PSI PREMIER 

AWARDS 2018 

Last chance to vote! 

EDITOR’S 

CHOICE 

A look at the best 

new products 

SEE BEYOND 

THE NUMBERS 

Why cheap is 

not always cheerful

Advancing Integration 

Delivering Change 

Come and visit us at stand 

D300 

www.facebook.com/pyronix 

@pyronix 

Follow us on LinkedIn 

Pyronix Limited, Secure House, Braithwell Way, Hellaby, Rotherham, South Yorkshire, S66 8QY, UK 

T: +44 (0)1709 700 100 E: sales@pyronix.com W: www.pyronix.com

June 2018 

June 2018 – £4.00 

@psimagazine 


5 Editorial 

How much of a factor in your purchasing decision is 

based on price? When it comes to technology it shouldn’t 

be the major driver 

6 Industry news 

News and events from the security and fire industries 

11 Appointments 

We meet some of this month’s security industry movers 

and shakers. 

12 TESTED - Vista VK2 Dome 

The VK2-MP4XVDIR28V12M dome camera is put through 

its paces and given marks out of ten 

16 Meeting market requirements 

We talk to Axelle Coulange, consumer marketing director, 

EMEA at Master Lock Europe about developing products 

for the UK 

18 Editor’s Choice 

The pick of the latest security products with information 

from the manufacturers 



IN MY 

OPINION 

Ron Virden – ACRE 

Axelle Coulange – Master Lock 

PRODUCT 

TEST 

Vista – VK2 Dome Camera 

PSI PREMIER 

AWARDS 2018 

Last chance to vote! 

EDITOR’S 

CHOICE 


new products 

SEE BEYOND 

THE NUMBERS 

Why cheap is 

not always cheerful 

21 PSI Premier Awards 2018 

All of the nominations have been collated and we can 

now announce the finalists in this year’s awards 

campaign. So it’s down to you to pick out the winners... 

33 The 2018 Awards Dinner 

This year our guest speaker at the PSI Premier Awards 

Dinner will be ex-footballer Ray Parlour. It’s sure to be a 

great evening 

35 The President, CEO and COO 

Ronald Virden,the COO at ACRE who is also the 

President of ACRE International and the new CEO of 

Vanderbilt is a very busy man. We catch up with him.. 

39 You pays your money.... 

The PSI Panel looks at the power of purchase price 

43 Meet the installer 

This month we talk to Rob Flinn of Marlowe Fire & 

Security Group 

45 Looking ahead to IFSEC 

A new feature called ‘Show Me How’ and plenty of 

innovations should appeal to visiting installers 

53 Effective business marketing 

Resident expert Jim Rathbone gives you some advice for 

improving business using effective marketing 

64 The PSi Directory 

Your guide to vendors and service providers 

What’s behind the numbers? 

Everyone likes to consider themselves a savvy consumer but what 

happens when it comes to buying security contracts? The PSI 

Panel looks at the pitfalls of focusing too heavily on price 

CONTACTS 

EDITOR Andy Clutton 

Tel: 020 8295 8308 

E-mail: andy.clutton@psimagazine.co.uk 

Twitter: @SecurityDrum 

DESIGN & PRODUCTION Matt Jarvis 

Tel: 020 8295 8310 Fax: 0870 4292015 

E-mail: matt.jarvis@proactivpubs.co.uk 

ADVERTISEMENT DIRECTOR David Lewis 

Tel: 020 8295 8309 Fax: 01322 292295 

E-mail: david.lewis@proactivpubs.co.uk 

DISPLAY ADVERTISING Paul Amura 

Tel: 020 8295 8307 Fax: 01322 292295 

E-mail: paul.amura@proactivpubs.co.uk 

ADMINISTRATION Tracey Cole 

Tel: 020 8295 8306 Fax: 01322 292295 

E-mail: tracey.cole@proactivpubs.co.uk 

MANAGING DIRECTOR Mark Quittenton 

CHAIRMAN Larry O’Leary 

PSi QR Codes 

For ease of access, some of the items in 

PSi carry QR codes. Simply scan with 

your phone to visit relevant websites. 

Security-based editorial contributions to PSI are 

welcomed, and the Editor reserves the right to alter or 

abridge text prior to publication. The views expressed in 

PSI are not necessarily those of the publishers. 

Editorial and Advertisement Office 

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All rights reserved. No part of this publication may be 

reproduced or transmitted in any form or by any means, 

electronic or mechanical, including photocopy, recording, 

or any information storage and retrieval system, without 

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ISSN: 1360-6476 

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annual subscription rate 

of £48.00 (UK only) 


3

Add more to your security system 

Upgrading security systems to add more value, every day 

Texecom opens a new world of possibilities from professional alarm systems. At IFSEC 2018, the 

Texecom stand will feature live demonstrations of Texecom security systems in both commercial and 

residential scenarios, showcasing how intruder alarm systems can add value every day and defeat 

the ‘grudge purchase’ mentality. 

www.texe.com 

Sales: +44 (0)1706 212524


EDITORIAL 

Cheap uncheerful 

The key drivers for technology purchases 

should make your customer look beyond price 

Security has always been associated with the mindset of it 

being a grudge purchase. In its resting state it adds no 

specific improvement to life so (rather like insurance) it has 

always been with a certain amount of lethargy that spending on 

security appears to promote. Of course due to certain 

developments in security systems, specifically with analytics, 

there are functions that can add value in terms of gathering 

business information so not every case meets the broad brush 

stroke of being a total grudge purchase. But still the problem 

persists. 

This thinking does throw open the debate on how security 

systems are bought, particularly in terms of focusing solely on 

the price. If it’s a purchase they don’t really want to make then 

it’s only expected that customers will look at the bottom line with 

more emphasis than when it comes to buying something they are 

motivated about. Fortunately for installers, distributors 

commonly do not reveal their prices and many manufacturers are 

also drawing in the reins on the amount of online portals pushing 

stock to the public. 

So what is the answer when it comes to talking to your 

customers about price? This month our Panel looks at the ways 

you can push ROI, quality and support to those who are only 

interested in how much it all costs. Hopefully these are factors 

that they will take on-board so that the long-term investment is 

one that works for them, rather than a short-term approach that 

requires system renewal sooner than they would have liked. 

But we all do it don’t we? Whatever we buy, we too look at the 

price as a major influencer on the final purchase. A little 

knowledge however, makes you realise that there are a number 

of reasons why two products that claim to do the same thing are 

priced differently - especially when buying technology. Branding, 

for one, is a powerful persuader of shoppers - just look at the 

number of people who pay up to three times more for their Apple 

phones than users of Huawei, now the second largest 

manufacturer of mobile phones after Samsung. Look online and 

you’ll see it’s quite tricky to find a negative review of Huawei 

phones yet the more expensive Apple brand will still result in a 

queue around the block when a new phone comes out. Branding 

can be a big driver in the buying choice but the security industry 

doesn’t yet have a brand that creates the same stir among users. 

So selling security is much like selling any other type of 

technology (apart from smartphones) in that the key deciders are 

what the product does, extra features, how well it performs and 

how long it will be relevant - a factor lengthened with firmware 

upgrades these days. 

We know that there are extremely cheap camera and panel 

components available thus making it possible to produce a very 

low cost option, but such a unit does not meet the key decider 

requirements mentioned above -especially robustness. 

If we are to hope that a security system is never bought solely 

on price, it should never be sold on it too. 

Connect with us on STAND F100 

Andy Clutton 

EDITOR 

5

We are the UK’s 

Largest Authorised 

Dahua Distributor. 

Facial recognition Analytics ANPR Thermal imagery 

sales@oprema.co.uk 

+44 (0)2920 641 509 

www.oprema.co.uk 

INDUSTRY NEWS 

Agreement for Inner Range to be 

acquired by Anixter 

It has been announced that an agreement has 

been reached for Inner Range to be acquired by 

Anixter. The agreement is expected to be 

finalised before the end of June 2018. Anixter is 

a Fortune 500 global leader in distribution with 

revenues in excess of US$7.9 Billion and 

currently employs approximately 9000 staff. 

Tim Northwood, General Manager of Inner 

Range Europe, reported: “For Inner Range 

Europe customers it will be business as usual. 

Inner Range will continue to invest in research 

and development and produce world leading 

products, and our European office will operate 

in the same manner it did prior to the 

acquisition. The management and staff at Inner 

Range Europe will all stay on-board as the 

company moves to this exciting next stage of its 

development.” 

He goes on to say: “This development will 

have a very positive impact on our product 

offering and support service levels. Should 

anyone have any queries or concerns, please do 

not hesitate to contact myself or your Inner 

Range Europe Sales contact.” 

Boston Networks announces PEL Services acquisition 

Boston Networks has completed the acquisition of PEL Services as it accelerates its plans for UK 

growth. The purchase of London-based PEL for an undisclosed sum represents its first bolt-on 

acquisition in the drive to establish Boston Networks as a major UK group and a national provider 

of integrated life safety, security and networking services. 

In brief 

The Fire Industry 

Association has announced 

that two new courses are 

now available. 

The new qualification 

pathway is designed for 

those working within the 

fire detection and alarm 

sector, to provide 

qualifications for designers, 

installers, maintainers, and 

commissioners. The two 

new units, Health and 

Safety, and the Environment 

unit, are available to book 

now. 

Hillcrest signs up for streamlined 

services with VWS 

The Hillcrest Group of Companies has 

appointed fire, safety and security contractor 

Video Watchman Systems (VWS) to manage 

multiple services. 

VWS now provides servicing and reactive 

works for a number of Hillcrest’s components 

including fire alarm detection, smoke vent, 

CCTV and sprinkler systems. 

Hillcrest contracts manager, David Conway 

said: “We are delighted to appoint VWS as the 

Group’s fire, safety and security servicing and 

repair contractor. 

“Previously we had over a dozen 

contractors providing this service and it was 

extremely difficult to manage both 

performance and quality.” 

VWS director, Graham McMonigle said: “We 

are thrilled to be appointed as the Hillcrest 

Group’s Fire, Safety and Security service 

provider for the next three years. 

“Over the course of the contract, VWS and 

Hillcrest will work together to deliver 

community benefit schemes which could 

include work experience placements, class 

training and assisting with charity events to 

name but a few. 

“Having previously worked with Hillcrest on 

smaller contracts we can’t wait to get started 

on this one to strengthen our great working 

relationship. 

Due to the large size of the contract, VWS 

will be recruiting two engineers from the 

Edinburgh/Fife area and an apprentice to allow 

them to provide a more responsive service 

across Hillcrest’s areas of operation. 

6 

www.psimagazine.co.uk

CCTV ACCESS FIRE INTRUDER 

Hikvision reports 31.22% revenue 

growth for 2017 

Hikvision has published its annual report for 

2017 showing a 31.22% growth in overall 

revenues, with sales revenue up from RMB 

31.93 billion in 2016 to RMB 41.91 billion in 

2017. Collectively, the figures demonstrate an 

increase in operating profits of 26.77%. 

Hikvision claims it was able to achieve these 

financial results due to a number of factors. 

These include optimised R&D systems and 

processes, development of solutions for vertical 

industry sectors, and customisation of solutions 

in line with changing market needs. Improved 

product delivery capabilities and strengthened 

sales and service networks have also 

contributed to the company’s success in 2017. 

Keen Yao, VP at Hikvision International 

Business Centre, says, “Our investments in 

R&D, both in IoT technologies and video 

surveillance, enable us to continuously innovate 

our solutions” 

In addition to investments in R&D, Hikvision 

is setting up a three-layered service system, 

with a global customer service centre, regional 

customer service departments in branch offices, 

and authorised Hikvision customer service 

stations. 

“Our new service model will enable us to 

better support customers around the world with 

multi-dimensional services including product 

delivery, project delivery, software deployment, 

system operation, maintenance and support, 

and more,” says Keen Yao. 

In brief 

Ideal Networks has formed 

an agreement with Mayflex 

to distribute several 

products from its cable 

certification and security 

portfolio with an emphasis 

on the range of security 

testers including the newly 

launched SecuriTEST IP. 

The National Security 

Inspectorate (NSI) has 

announced the milestone of 

recently certificating its 

500th fire approved 

company for a BAFE 

scheme. 

The 500th NSI approved 

company to be registered 

with BAFE is LogiScan Fire 

and Security based in 

Wellington, Somerset. 

CSS announces AFA Fire & 

Security acquisition 

Connelly Security Systems (CSS) has acquired 

AFA Fire & Security, in Bathgate, in a sevenfigure 

transaction. The deal has allowed CSS to 

increase its market share and boost its turnover 

to over £9M a year. 

Serving both the commercial and residential 

sectors, CSS provides a range of products and 

services including intruder alarms, fire alarms, 

CCTV, retail product tagging, access control and 

monitoring all of which are supported by 

service and maintenance support. The deal, 

supported by Clydesdale Bank Cashflow 

Finance, has also increased CSS customer base 

to over 25,000. 

Paul Connelly, Managing Director at CSS, 

said: “This is a fantastic opportunity to 

increase both the customer base and 

geographic coverage of CSS through the 

acquisition of a quality business which the 

vendors have developed over the last 18 years. 

I was delighted to receive the continued 

support of Clydesdale Bank, who we have 

worked with for over 30 years, which enabled 

the acquisition terms to be agreed quickly and 

completion achieved in a short timescale 

“It’s an important milestone in CSS’ journey 

and we look forward to continuing to grow the 

business and enhance the service we can offer 

to our customers.” 

CSS, which launched in 1986, is based in the 

Possil Park area of Glasgow and the acquisition 

sees its headcount increase to 130. 

Mark Young, Director, SME Cashflow 

Finance, Clydesdale Bank, said: “We have 

developed an excellent working relationship 

with CSS. They have been involved in a number 

of acquisitions which have been successfully 

integrated into the CSS operating model. This 

has created strong sustainable cashflow 

enabling this sizable acquisition to be funded 

through our Cashflow Finance offering.” 

8 


The UK’s fastest growing 

 

security distributor 

New series of nationwide wiring regulations 

roadshows announced by ECA 

Free half-day events are to be held by ECA to highlight the key 

changes in the 18th Edition of the Wiring Regulations. 

The new Wiring Regulations will be published on 2 July 

2018 and come into full effect on 1 January 2019. Each 

roadshow event, which is open to all ECA registered member 

businesses, will include a programme of CPD workshops 

designed to provide advice on the 18th Edition of BS 7671. 

ECA member businesses attending the roadshow will be 

able to obtain one free copy of the BS 7671 Wiring Regulations 

publication. 

Steve Martin, ECA Director of Technical, commented: “Our 

industry experts, many of whom played a significant role in 

developing the 18th Edition, will be on hand at every roadshow 

to help you get your business ready for the changes and 

answer any questions you may have.” 

The first eight shows to be announced are as follows: 

02 July – South London (Weybridge) – Mercedes-Benz World 

04 July – Cheltenham – Cheltenham Racecourse 

06 July – Cardiff – All Nations Centre 

09 July – Cambridge – Granta Centre 

11 July – Derby – Riverside Centre 

13 July – Manchester – Emirates Old Trafford Cricket Ground 

16 July – Durham – Emirates Riverside Cricket Club 

17 July – York – Aldwark Manor 

There will be further events held in Northern Ireland, the 

Isle of Man, the West Midlands, the West Country and Central 

London, with details to be announced. 

Search dog is top copycat! 

Thanks very much this month to Jon Tate of Tate Security for 

sending in a photo of search dog Breeze copying our May 2018 

magazine front cover. 



+44 (0)2920 641 509 

www.oprema.co.uk 



FACTORY 

SECURITY 

Cameras on the shop floor 

PRODUCT 

TESTS 

D-Link – DCS-4622 

Master Lock – Select Access 

May 2018 – £4.00 

PSI PREMIER 

AWARDS 2018 

Now it’s time to vote! 

EDITOR’S 

CHOICE 


new products 

@psimagazine 

A LIFE OF 

LEISURE 

How will AI change our 

future and security? 

Send in a photo of yourself or a colleague copying one of our 

covers for a chance to appear in print. 

THE BOTTOM LINE 

IN ASSOCIATION WITH CSL 

The interview that gets 

the facts from the top 

Cracking little product! #DualCom #MiniAir 

LinkedIn Post – Alan Wheelans – Feb 23 

Tweet us @CSLGroupLtd 

This month Simon Banks 

talks to Andy Croston, 

Owner of Videcon. The 

leading trade-only 

distributor of security products 

and services. 

What is driving the need for wireless communications for CCTV amongst 

Installers? 

Recent improvements in technology now mean that products capable of 

transmitting data and video can be increasingly used on remote sites that have 

minimal power and/or limited access to broadband. We have witnessed excellent 

growth in the video market for commercial and construction sites where valuable 

stock and items of machinery are often left in vulnerable places. Furthermore, 

mobile applications now provide fantastic means to self-monitor assets. Adding a 

wireless communication device, such as a CSL Router, provides a cost-effective 

solution for the transmission of data and video, with the provision of a 

redundancy backup for network failure. 

In your view how quickly will Installers start to migrate their DVRs to the 

cloud? 

Not as quickly as some cloud providers think! Whilst there are opportunities for 

cloud applications in our industry I think that data storage costs will prohibit 

market growth for cloud-based solutions. Nevertheless, we are currently involved 

with many exciting projects that are very clear indicators that this technology will 

be widespread in the near future. 

How important are video analytics and what are the main advantages? 

Deep Learning Video Analytics (DLVA) provide immeasurable benefits and 

advantages to the security sector. There are already numerous enterprise 

systems that have DLVA capability, however the real drive will occur when we 

start to see it appearing as a mid-market product. By Q4 this year, our Concept 

Pro product range will deliver powerful on-board processing with the capability to 

deliver DLVA with greater than 90% accuracy. This is a significant step up from 

the basic analytics currently available on the market and I am sure that a great 

number of the UK monitoring stations and integrators will welcome these 

significant reductions in false alarms. Our customers will be able to provide endusers 

with solutions that currently fall way above their security budgets, such as 

people counting, parking control and heat mapping, to name but a few. 

Do you feel that CCTV installations today provide resolutions high enough 

for criminal convictions? 

Yes, system resolution has been in a strong place for many years now. As always, 

camera placement and set-up have a massive effect on whether a system 

provides sufficient coverage. Perfecting this can be down to rigorous and 

comprehensive training and we run two – often oversubscribed – training days a 

month. This is an indicator of the skills shortage the UK is currently facing! I am 

constantly engaged in conversations with integrators who cite this as a key issue. 

We are keen to support engineers in gaining a strong understanding of a 

products’ capabilities. 

What are the next major advances on the horizon for CCTV? 

Recently in the USA, I was introduced to Neuro Networking, the next generation 

of DLVA. Neural Networking will learn behavioural patterns of a scene, spot 

unusual activity, cross reference this with a database image and report this to 

the system administration. We are still at the development stage but Concept 

Pro will be among the first to develop this technology in the European market. 

With this on the horizon we can be sure that this is a very exciting time to be in 

our industry and for the installers and integrators who embrace the changes 

coming, the future is very bright indeed. 

YOU SAID IT! 

Get Social 

Find our other social pages here... 

9

They see a port that is protected 24/7. 

You see smart data that helps to 

manage container terminals more 

efficiently. 

Bosch empowers you to build a safer and more secure world. 

And with built-in video analytics as standard in IP 7000 

cameras and above, we enable you to use video data for more 

than security alone. So you can efficiently manage the 

logistics of shipping containers and further improve levels 

of security. 

Find out more at boschsecurity.com

CONNECTED 

GRADESHIFT 

BROADBAND 

MINIAIR 

DIGIAIR 

ROUTERS 

SIMS 

EMIZON 

Creating Solutions. 

Growing your business. 

See us at: 

www.csl-group.com 

©CSL Group

TEST 

PRODUCT TEST 

Vista VK2-MP4XVDIR28V12M 

perhaps only relates to the 2MP version as this 

model has the card slot and reset switch 

positioned behind a hinged flap on the base of 

the dome. This does at least have the benefit of 

allowing the card to be changed without having to 

remove the dome cover and potentially disturbing 

the camera’s positioning. 

What’s in the box? 

Dome camera 

Installation manual 

Drilling template 

Wall fixings and screws 

Software CD 

A motorised 2.8 to 

12 mm lens allows 

simple adjustment of 

the required field of 

view once installed. 

H.264 and H.265 

formats are available 

with up to four 

streams 

This dome is a 4MP vandal resistant model 

from the Vista VK2 range, with IP66 and IK10 

protection ratings. A motorised 2.8 to 12 mm 

lens allows simple adjustment of the required 

field of view once installed. H.264 and H.265 

formats are available with up to four streams. IR 

LED illumination is stated up to 25 metres. 

Getting started 

The camera is supplied fully assembled but has a 

protective film over the lens so it is necessary to 

remove the clear dome to remove this before 

testing. The clear dome cover is held in place by 4 

captive security Torx screws. A flexible plastic 

“lanyard” secures the dome to the main housing 

but this can be unscrewed if necessary. Power can 

be PoE or supplied from an external 12v power 

supply. The supplied disk includes “Smart 

Manager” discovery software to help identify the 

camera on an Ethernet network. The unit is 

supplied with DHCP enabled by default so if 

connected to a suitably configured network a 

local subnet address will be allocated. 

Also included on the disk are Quick Install and 

User Manuals for a wide range of Vista cameras, 

the associated “Viper” recorders and Viper- 

Central display and monitoring software. 

Both the supplied user manual and a 

downloaded version state that a Micro SD card 

can be entered into the memory card holder on 

the PCB behind the sensor module. This is also 

shown as the location of a reset switch. This 

Operation 

When powered the camera can be accessed via a 

web browser by simply selecting its IP address. 

This will give options for viewing the live feed, 

replaying recorded footage or setup. While 

browsers such as Firefox, Chrome and Safari can 

be used, IE is recommended as this appears to be 

the only browser to provide access to all features 

and highest image quality. IE does require an 

ActiveX component to be installed but this 

installed relatively quickly and reliably on both a 

Win 9 and Win 10 PC. 

A simple default administrator user name and 

password is set by default so should be changed 

prior to installation. If the password is lost, the 

reset switch procedure will restore all default 

conditions including its IP address. 

An Alarm Output function is included to allow 

audio messages to be generated at the camera; 

unfortunately, the manual only states that the 

audio file downloaded must be less than 512KB 

without further information. Attempting to 

download a small WAV or MP3 file failed with no 

explanation. The help file refers to a requirement 

to create the audio file using “ARecorder” 

software and that it is “provided from the 

company you purchased the camera”. Nothing 

was found on the Norbain or Vista sites but a web 

search suggested that ARecorder is part of 

NCTitanium software supplied by Hitron in Korea. 

Menu options 

A relatively simple menu structure window is 

provided with function headings on the left of the 

screen with sub-options in the main window. 

Basic Configuration – includes; 

Users: Enable / Disable anonymous viewer 

login, Add, Modify or Remove users. 

Network: DHCP enable or Manual settings 

entry. 

Video & Image: Capture mode 4MP or 2MP, 

Stream settings 1 to 4. 

Audio: Enable, Input volume, Output volume 

and Full Duplex enabling. 

Date & Time: Synchronisation settings and 

display format. 

12 www.psimagazine.co.uk

R 

EMBRACING INTELLIGENCE, 

DELIVERING CHANGE 

Introducing the New ‘Artificial Intelligence’ Series 

Transforming an excellent surveillance system into an efficient and visionary solution, the brand new ‘AI Series’ 

delivers industry-leading value to installers and operators alike. 

Utilising our ‘digital brain’ embedded into Hikvision products, the AI series embraces intelligence by 

automatically detecting anomalies or unusual behaviour, without human intervention. Making it suitable for 

almost every application. 

At IFSEC 2018, Hikvision will be demonstrating how this self-learning technology can detect & reduce queues, 

analyse crowd levels and recognise faces, whilst tracking their journeys through a variety of environments. 

AI together with Hikvision’s new HikCentral VMS, places multiple technologies into one efficient and intelligent 

platform, delivering complete surveillance solutions at your fingertips. 

Presentation Times 

10:30 Cybersecurity 

11:30 Seagate - 3 Pillars of Data Integrity 

12:30 Hikcentral 

13:30 Eagle Eye - Beyond Surveillance 

14:30 Pyronix Presentation 

15:30 GDPR 

16:30 WD Presentation 

17:00 Close 

www.hikvision.co.uk

TEST 

A well-featured 

external vandal 

resistant camera with 

excellent resolution 

and good sensitivity 

NOTE: This PSI Product Test 

was carried out by an 

independent third party, 

not editorial staff. The 

manufacturer had no input in 

the review or the final result 

(continued from p14) 

Video & Image – includes; 

Basic: Same as Basic Video & Image. 

Privacy Masking: Up to eight scalable black 

zones. 

Camera Setup: Exposure Control, Appearance, 

Day/Night and IR control. 

OSD: Video Preview (new window), OSD 

settings, OSD Titles, Date & Time. 

Audio – Same as Basic Audio settings. 

Event – includes; 

Event In features for Contact NO/NC, Manual 

triggers, Motion detection regions, Network 

loss, Time triggers, VCA and Dwell times. 

Event Out: SMTP (email), FTP, Contact NO/NC, 

Audio alert, Record format, XML, Event Boost 

and Notification Server settings. 

Event Map to Add, Modify or Remove. 

System – includes; 

Security: Users, HTTPS certificate details, IP 

filtering and Open VPN settings. 

Date & Time: Same as Basic version. 

Network: IP address, IPv6 enabling, DNS, 

DDNS, RTP, UPnP, QoS, NAT, Zeroconfig and 

Bonjour. 

Language: Chinese, German, French, Japanese, 

Korean, English or Russian. 

Maintenance: Reset, Upgrade, Backup, 

Restore, IV License, Optics (calibration). 

Support: Logs, Reports and Health Check. 

About: Blank page. 

While there are 4 available video streams they 

each have different maximum configuration rates 

as follows: 

Stream 1 – H.264/265 all resolutions to 4MP 

up to 25ips. 

Stream 2 – MPEG only, resolution to 2MP (HD) 

up to 15ips. 

Stream 3 – H.264/265 resolution to 2MP (HD) 

up to 25ips. 

Stream 4 – H.264/265 all resolutions to 4MP 

up to 8ips. 

Performance 

The 1/3” CMOS image sensor has a structure of 

2688(H) x 1520 (V) pixels with a stated colour 

sensitivity of 0.1Lux @F1.6 with monochrome at 

0Lux due to the IR LEDs. 

The 2.8 to 12mm motorised lens gives a 

horizontal angle of view from 97° to 31°. 

Oddly the lens adjustment is only accessible 

from the “Live” view screen and not from the 

Setup menu. The lens icon opens a small lens 

control window that has slider bars and controls 

for zoom and focus positions. The zoom slider 

range is from 0 to 535 with increment and 

decrement buttons for steps of 10 or 100 while the 

focus slider range is from 0 to 745 with steps of 1 

or 10 on its buttons. A Smart Focus and Calibrate 

button provide a quick auto-focus function and recalibration 

of positions respectively. 

Wide Dynamic Range is not enabled by default 

but gives good results without too much 

reduction in overall contrast. WDR will have a 

reducing impact on low-light sensitivity though. 

Night time performance is good with the array 

of 28 LEDs mounted around the lens easily 

achieving the stated 25 metre range. By default, 

the automatic aperture control is set from 1/10th 

of a second to 1/10,000th. Dropping to 1/25th 

second minimum reduces the sensitivity but still 

gives very acceptable image quality. 

Motion Detection is configured as up to 8 

Include zones with a further 8 Exclude zones. 

These zones are established and resized suing 

mouse drag commands. Sensitivity and Day or 

Day / Night settings can be entered. A histogram 

function assists with motion sensitivity setting. 

Additionally, a VCA option was available on the 

camera although not referred to in the user 

manual. This feature supports Tampering, 

Intelligent Motion and Intrusion detection modes. 

Bi-directional audio is supported but no 

information is provided on signal levels. The 

connectors are marked as MIC and SPK but the 

output requires an active speaker or amplifier to 

be used and the input appears to be line level. No 

additional information is provided in the manual 

or help pages. 

Although intended for the Vista range of Viper 

network recorders, ONVIF compatibility is 

supported for use with third party recording 

systems. 

Conclusion 

A well-featured external vandal resistant camera 

with excellent resolution and good sensitivity. 

Support documentation is of a good standard but 

the variances noted and lack of some details 

could mean calls to the helpline may be required. 

Additional software performed reasonably well. 

8.0 out of 10 

14 


SECURITY 

DYNAMICS 

REC GNISE 

AGE, GENDER, EXPRESSION 

OH AND GOOD FOOTBALL! 

DAHUA IPC-HF8242F-FR FACE RECOGNITION CAMERA 

• Accurate face image capture 

• Facial attributes recognition: Age, Gender, Expression 

(Happy, Calm, Surprise, Sad, Rage), Glasses, 

Mouth Mask, Moustache 

• Store up to 10,000 face images for comparison 

Security Dynamics are the UK’s Premier Distributor for Dahua Technology 

Cameras Recorders Control Room Transmission Wireless Door Entry Software 

Headquarters: 

Tel: +44 (0)20 8810 8830 

E-mail: sales@securitydynamics.co.uk 

Web: www.securitydynamics.co.uk 

Scotland Branch: 

Tel: +44 (0)141 882 2941 

E-mail: scotland@securitydynamics.co.uk

INTERVIEW 

“Each market has its 

own requirements and 

expectations when it 

comes to security and it 

is true to say that the 

UK is a unique one” 

Meeting market requirements 

We talk to Axelle Coulange, 

consumer marketing director, EMEA 

at Master Lock Europe about 

developing products for the UK 

Master Lock is a US company so how 

does the UK business work? 

Master Lock is an American company whose 

head office for EMEA is based in Paris. The 

English subsidiary based in Stansted feeds 

information back to the EMEA marketing team, 

allowing us the strength of a company trading 

across Europe with the local knowledge and 

understanding of the UK culture and markets. 

We have a centralised warehouse in the north of 

France which distributes out across Europe. We 

have a large R&D department based in our 

global head office in Milwaukee. We research 

new product ideas and finding ways to make 

everyday tasks more manageable. This is how 

products such as our patented Twin Wire 

Reverse Hook Bungees evolved. 

Are there any differences in the US and 

UK products and public/customer 

requirements? 

Each market has its own requirements 

and expectations when it comes to 

security and it is true to say that the 

UK is a unique one. Indeed, 

certification organisations, level of 

security expected, type of materials, 

preferred locking system and even 

price acceptance will vary from one 

market to another. A prime example 

would be the locker system in schools. 

In the US, each student will grow up with a right 

left right combination padlock on their school 

locker. US consumers are all used to that type of 

locking mechanism while in Europe, a standard 

user will really struggle to unlock the very same 

padlock. 

Are you seeing any trends in the UK 

market? 

Overall, we’re observing the same trend in 

Europe. Consumers are looking for security 

solutions that will offer peace of mind, ease of 

access and flexibility of use with reliable 

technology. We anticipated that trend a couple 

of years ago to offer Bluetooth solutions. We’re 

very glad to see that product adoption is 

growing and we are always looking at all types 

of to anticipate our consumer expectations for 

tomorrow. 

How important are accreditations and 

certifications with safes/lockboxes etc? 

Accreditations and certifications can be 

important purchasing criteria in the buying 

process of security products. Let’s take the 

example of a key lock box. Because key lock 

boxes are aimed to protect house keys, 

consumers will be willing to invest more in an 

accredited product (such as the PSI Premier 

Award 2018 finalist 5426EURD which is Sold 

Secure and Secured by Design approved) where 

they trust that a premium price is a guarantee to 

protect their home from theft. 

How often do you find that customer 

problems with units are down to 

incorrect installation? 

With resettable combination products, incorrect 

installation can be a critical economic problem 

for us but above all it creates consumer 

unsatisfaction. We put a lot of effort into making 

sure our security devices, instructions 

and app are user friendly whilst not 

jeopardising security. For all our latest 

new products, we’re developing ‘how 

to’ videos to explain clearly to our 

consumers how our products can be 

installed or set. We’re also currently 

launching a key and combination 

retrieval webshop. This new online 

service will enable Master Lock 

consumers to retrieve their safe 

combination or keys in case of loss. 

Modern access control systems utilise 

NFC and other technologies so how long 

do you think we will be using keys? 

We have already observed a digitalisation of 

access, but at the same time we are also 

convinced that mechanical solutions still have 

bright future and physical keys will be needed. 

It’s down to personal choice, whether it’s 

because there is a mistrust of technology or a 

generational preference. For this reason, our 

Bluetooth products offer both options. You can 

use a physical numerical code or smart device, 

the best of both worlds. 

16 


www.idisglobal.com 

IDIS image is from 4K vi 

deo 

foot 

age and may be slightly 

distorted. 

Cost Effective Stable and Secure Future Proof 

The IDIS 4K Total Solution provides a high performance mix 

of 4K technology, all designed, developed and manufactured 

in-house. IDIS delivers sharper, more accurate surveillance for 

powerful image analysis. 

IDIS 

Europe 

1000 Great West Road, Brentford, Middlesex, TW8 9HH, United Kingdom 

T +44 (0)203 657 5678 F +44 (0)203 697 9360 E uksales@idisglobal.com

EDITOR’S CHOICE 

Camera ranges simplify 

installation on-site 

Vista has announced additions to 

its VK2 and HDA ranges with 

new ‘universal’ brackets 

which simplify installation. 

The VK2 range is 

designed to reduce 

bandwidth and storage 

requirements along with 

minimising the time required 

on-site installing and 

adjusting the cameras. Their 

ability to stream highly efficient 

H.265 video format, combined with Vista’s “Hi- 

Stream” bandwidth reducing function, means that 

storage and bandwidth requirements can 

reportedly be up to 75% lower than that of an 

equivalent H.264 stream. The VK2 cameras are 

available in 2MP and 4MP formats and utilise user 

definable min/max shutter speed, True Wide 

Dynamic Range and IR Illumination. 

The VK2L range has been designed for those 

who require a high quality video image at a cost 

effective price. 

The newly released HDA cameras are capable of 

providing full HD 1080p resolution in TVI HDA 

format over coax cabling. A range of features make 

them suitable for many internal and external 

applications. The HDA range suits transition from 

analogue to IP and can be used in conjunction with 

existing analogue infrastructure. 

www.vista-cctv.com 

Outdoor perimeter cameras 

for commercial businesses 

The Flir Saros line of security cameras combines 

multiple traditional perimeter protection 

technologies into a unified solution 

that delivers actionable alerts 

and verified alarm data. 

Saros includes 

multiple Flir Lepton 

thermal sensors, one 

or more 1080p or 4K 

camera, IR and visible 

LED illuminators, 

onboard analytics, 

two-way audio, and 

digital I/Os. 

The Saros platform 

was designed and 

engineered with today’s 

cybersecurity risks in 

mind, with end-to-end 

encryption for setup, web, 

and video streams, and 

configuration lockdown after initial 

setup for increased tamper prevention. It also 

eliminates the need for port-forwarding, so devices 

are less exposed to remote security attacks. 

Initial Flir Saros models, in both dome and multiimager 

form factors, will begin shipping in North 

America and Europe in the third quarter of 2018. 

www.flir.eu/saros 

Software solution for SMTP 

to HTTP conversion 

Luminite Electronics has introduced new 

software that takes SMTP alerts and convert 

them to a configurable HTTP GET / POST 

request. 

The MHconverter software decodes 

notification information such as an alarm type 

or number and sends a pre-configured message 

to a server or NVR. Messages to the server are 

configurable by the user and can be tested in a 

browser before committing to the integral 

database in MHconverter. Any HTTP GET / 

POST alert that can be tested in a browser can 

be assigned to any alarm type or number. 

This free software will allow users of 

Genesis PIR detectors to send 

alarm and tamper alerts to almost 

any platform currently using HTTP 

GET / POST requests. 

www.luminite.co.uk 

System to maintain video 

surveillance integrity 

Johnson Controls has introduced VideoEdge 

TrickleStor, designed to maintain the integrity 

of video data in a surveillance system in the 

event of network connectivity loss. 

TrickleStor provides an integrated camera 

and network video recorder connectivity 

solution between VideoEdge NVRs and Illustra 

IP cameras. TrickleStor technology records 

video locally on Illustra cameras in the event 

of a connection failure, protecting against 

video loss in the case of NVR updates or 

network outage. 

When connectivity to the VideoEdge NVR is 

lost, video is recorded directly onto the 

camera’s SD card at the same frame rate, 

resolution and encoding. When connectivity is 

reestablished, the protected recorded video is 

automatically inserted into the media database 

at the correct date and time. The missing video 

is pulled from the camera to the NVR at an 

ultra-low bitrate to minimise bandwidth 

consumption caused by the video retrieval. 

According to the company, there is no 

discernible difference between 

the trickled-back video and 

previously recorded video when 

the stream is reviewed later. 

www.americandynamics.net 

18 


EDITOR’S CHOICE 

The security industry is busy and complex, so it’s easy to 

miss new products and services as they get lost in day-today 

activities. Every now and again, certain products grab 

our attention so here we take a look at some of the 

products we think you won’t want to miss this month. 

Purpose built microSD card 

for surveillance data 

As the adoption of 4K Ultra HD video, 

emerging AI applications and analytics drive 

the growth and evolution of data in 

surveillance, Western Digital has unveiled the 

Western Digital Purple microSD card, 

purpose-built for the complex and dynamic 

data demands of modern surveillance 

cameras and edge systems. 

Optimised for 24/7 surveillance video 

capture, the Purple microSD card supports a 

continuous surveillance workload. The card 

captures and preserves video in a variety of 

high-definition and next-generation formats, 

including 4K Ultra HD video, as well as 

supporting the movement of data to core data 

systems for analytics and business insights. 

The design of the card enables trusted video 

capture in a range of environmental 

conditions, including outdoors in 

snowy winters and indoors in hot 

and humid factory settings. 

www.wdc.com 

Outdoor-ready 

panoramic fisheye 

camera launched 

Oncam has announced the availability of the 

Evolution 180 Outdoor model to its 180-degree 

camera portfolio. The camera has an IP68 rating 

making it fit for submersion, as well as an IP69K 

rating against water and dust ingress to help 

protect it from the harshest of environments. The 

enclosure is also IK10+ rated, ensuring protection 

against vandalism. 

The Evolution 180 Outdoor offers a 12MP 

sensor and a 6MP dewarped Panoramic+ image. It 

is equipped with Oncam’s Angle Compensation 

Technology and Offset Angle Compensation, 

which provide adaptive dewarping of a 180-degree 

image in the camera. It is also a true day/night 

camera and is ONVIF Profile S compliant. 

www.oncamgrandeye.com 

Snapshot sensor for 3D security detection 

Sick has launched a configurable, plug-and-play 3D detection sensor for a 

range of detection, warning and security duties. 

With on-board processing, the Visionary-T DT sensor can be easily set 

up to detect the presence or absence of 3D objects. It therefore offers an 

entry-level option for protection both of stand-alone objects or exhibits, 

and of large and complex wall-standing or mounted items such as furniture and statuary. 

Tasks include detecting whether an installation has been damaged, moved, added to or 

otherwise affected. 

The sensor provides 3D image analysis with a simple yes/no, occupied or unoccupied, 

signal depending on the configuration with a sensing area range of up to 50 by 45 metres 

at 40 metres distance. A discrete output signal enables easy integration with an 

automated security system. Direct communication capability can be set up to a visual 

display, acoustic alarm or a PC, enabling activity recording for later appraisal of any 

incidents. 

The sensor can be configured using a PC, SOPAS software tool and GUI. 3D objects or 

detection zones can be taught from the camera. 

www.sick.com/gb/en 

NOTE: All technical specifications listed are provided by manufacturers 


19

WHAT LIES BURIED STAYS BURIED 

No digging or cutting with our vehicle sensors 

Vehicle 

sensor for 

gate and 

barrier 

activation 

and vehicle 

protection 

OVS-01GT 

Our new range of sensors for vehicle detection and vehicle counting are based on 

FMCW (Frequency Modulated Continuous Wave) technology which doesn’t require 

any in-ground device. It avoids the disruption and the potential surprises related 

with groundworks. The OVS-01GT is a vehicle presence sensor for gate and barrier 

activation as well as vehicle protection. The OVS-01CC is designed for counting 

moving vehicles in single lane applications. 

Visit us on www.optex-europe.com or 

contact us on marketing@optex-europe.com 

INTRUSION DETECTION | TAILGATING DETECTION | VEHICLE DETECTION | PEOPLE & VEHICLE COUNTING | ENTRANCE DETECTION

PREMIER AWARDS 2018 

NOW IT’S TIME TO VOTE! 

Over the last few months we asked you to tell 

us which products and suppliers were 

worthy of recognition as the best that the 

industry has to offer. Features, benefits, ease of 

installation and best service are all factors in the 

reasons why the following entries were 

nominated, but as to who the final winner in each 

of the categories is comes down to the online Honeywell – HFD8GR1 

votes cast by the industry. 

The fisheye camera is part of the equIP line from 

Take the time to look at all of the entries then Honeywell and features 12 MP (4K) at 25 fps with 

visit our website (www.psimagazine.co.uk) to cast a 1/1.7” 12 megapixel sensor while digital WDR 

your votes for your favourites. Final date for (DWDR) ensures glare-free images. True 

voting is 15th June so be sure to make your 

Day/Night provides vivid colour images by day 

selections by then. So here are the finalists for and clear black-and-white images at night using a 

the PSi Premier Awards 2018: 

removable IR cut filter. 

CCTV PRODUCT OF 

THE YEAR 2018 

Bosch – Flexidome NDE-4502-AL 

Reviewed in PSI March 2018, this is a compact, 

easy to install, ONVIF compliant dome with a 

remote zoom and focus 3mm to 10mm auto-iris 

lens. Providing up to two 1920 x1080p streams it 

supports H.264 and H.265 and has a selection of 

video analytic features. 

Dahua – ePoE IP 

Dahua ePoE IP products support up to 800 metres 

between camera and network switch or NVR. This 

solution overcomes the limitations of traditional 

Ethernet and PoE, eliminating the need for 

Ethernet extension units and intermediate 

repeater network switching. 

Flir – CC-3103-01-I 

The IP66 rated corner mounting 3MP IP camera 

has a lens viewing angle designed to provide wall 

to wall and ceiling to floor coverage. It has a 

curved front plate to ensure no grip or ligature is 

possible. A microphone allows sound to be 

captured and discrete infrared illumination is 

available. 

Hanwha Techwin – XNO – 6080R 

The environment-friendly Wisenet X series 

network IR outdoor bullet camera featuring the 

Wisenet 5 chipset is a 2 megapixel network IR 

bullet camera with improved features such as; 

people counting, queue management, loitering 

and directional detection. 

The nominations are in and collated so we’re now able to 

announce the finalists in this year’s PSi Premier Awards 

campaign. Who will be victorious in 2018? It’s all down to 

YOU to pick the winners in each category… 

IDIS – HE1101 

This HDMI and VGA video encoder compresses 

HDMI and VGA inputs and transmits the video 

over Ethernet connections. The encoder offers 

multi-streaming for monitoring and recording, 

H.264 and H.265, four levels of video 

compression and various video compression 

resolutions and supports the DirectIP protocol. 

Panasonic – Aero PTZ 

The ruggedised Aero PTZ delivers Full HD 

resolution of 1080p at 60 fps with a 30X optical 

zoom lens even in high wind gusts of up to 216 

KMPH of wind. This is due to the unique and 

characteristic aerodynamic design. 

Videcon – Concept Pro VXHAHD 

The Concept Pro VXHAHD-16 is a 16 channel 

professional DVR that can record up to 1080p 

resolution video footage on all channels. 

Compatible with all AHD, HD-TVI and traditional 

analogue cameras, the DVR offers a range of 

features including remote monitoring station 

integration, P2P connectivity the license-free 

iPims VMS. 

Vista – Viper DVR 

The Viper range consists of five products and 

provides a solution for combining multi-format 

recording devices into a single, centrally 

controlled platform. The key benefit of Viper is 

that it allows for the flexibility of combining 

existing and new hardware in order to create a 

simple platform and seamless system. 

Hikvision – DS-2PT3326IZ-DE3 

The DS-2PT3326IZ-DE3 is four cameras in one, 

which includes 3x fixed 2.0mm lenses that 

capture panoramic views in three directions (each 

lens covering 128.5°) and then 1x central PTZ with 

2.8-12mm lens for capturing more zoomed in 

views for greater detail. 

VOTE NOW AT: 

WWW.PSIMAGAZINE.CO.UK 

www.psimagazine.co.uk 21


VOTE NOW AT: 


SOFTWARE/SIGNALLING PRODUCT 2018 

Arteco – AFR 

Arteco Face Recognition (AFR) delivers rapid, 

accurate and scalable face recognition 

capabilities to meet evolving security and safety 

needs. Its powerful algorithms address common 

challenges in analytics, such as lighting, pose, 

occlusions, motion, crowds and expression. 

Axis – Device Manager 

Axis Device Manager is an on-premise tool that 

delivers an easy and secure way to perform 

device management. It offers security installers 

and system administrators an effective tool to 

manage all major installation, security and 

maintenance tasks. It is compatible with the 

majority of Axis network devices. 

Milestone – XProtect Essential+ 

XProtect Essential+ is a free full-featured version 

of Milestone’s VMS. With support for eight 

cameras, XProtect Essential+ is ideal for the 

small business owner who wants video 

surveillance to protect employees and assets. 

Integrate other systems and applications with 

surveillance, and access the system from any 

Internet-enabled device. 

CriticalArc – SafeZone 

SafeZone provides security and safety teams a 

complete situational view by sharing location 

and operational intelligence between team 

members’ smartphones and the control room. 

SafeZone has now been implemented in in over 

15% of UK universities. 

CSL – CSL Router 

CSL Routers offer a new rapid deployment 

opportunity for CCTV. They are ideal for both 

permanent or semi-permanent installations where 

instant connectivity is essential. They provide 

installers and their end users with an easy to use 

solution when broadband is unavailable, to 

ensure security is not compromised. 

Hanwha Techwin – Wisenet Wave 

Wisenet WAVE is an IP Video management 

platform that allows users to create IP video 

surveillance solutions tailored to any type of 

project, usable by anyone and on any device. It is 

simple to setup and use, yet a reliable VMS 

designed with the integrator and end user in mind. 

Honeywell – MAXPRO Cloud 

Designed for small-to-medium-sized businesses, 

MAXPRO Cloud improves customer performance, 

ensures efficient safety and security, minimises 

loss of inventory in retail environments, reduces IT 

infrastructure costs, and streamlines operations 

by empowering owners to make informed, realtime 

decisions – at any time, from anywhere. 

IDIS – Critical Failover 

If any part of the CCTV infrastructure fails, the 

system must first recognize the failure and then 

switch to a redundant system. This process can 

take precious time if done manually, and 

redundant equipment can be expensive. Critical 

Failover provides multi-layered protection across 

the devices in the infrastructure. 

Verint – FaceDetect 

Verint FaceDetect analytics solution 

incorporates neural networks and deep 

learning intended to imitate and even exceed a 

human’s ability to recognise. The technology is 

designed to support advanced facial 

recognition in real-world environments with 

heavy traffic and diverse populations, rather 

than relying on one-to-one scenarios. 

Webeye – Webeye CMS 

Webeye CMS is ultra-reliable cloud based 

automated monitoring software offering security 

integration from an alarm receiving software to 

all mobile devices and browsers, guard response 

and site tracking and lone worker protection. 

22 


We are the UK’s Largest 

Authorised Dahua Distributor. 

AVAILABLE FROM OPREMA 

Reach The 

Unreachable 

800m ePoE to reduce cabling & repeater costs 

Extended PoE Transmission 

-800m, 10Mbps, 13w or 300m, 100Mbps, 25.4w 

Intuitive & Easy Set Up 

Wide Range of IP Cameras, 

NVRs & Network Switches 

Simple Analogue to IP Migration 

 

Market Leading Dahua 

Technical Support 


+44 (0)2920 641 509 

www.oprema.co.uk


TECHNOLOGICAL 

INNOVATION OF THE 

YEAR 2018 

Cosmo – AD2PAXTON 

Cosmo AD2Paxton is a two-way synchronisation 

tool that enables you to keep User Accounts 

updated both in Active Directory and Net2 Access 

Control software. The sync tool can be used as 

a one-way sync program or a two-way sync 

program. The scope of the synchronisation can be 

limited through filters. 

Dahua – HDCVI PoC 

Dahua has simplified the installation of HDCVI 

surveillance systems with its Power over Coax 

(PoC) technology, which transmits video, audio, 

control signal and electrical power over one single 

coaxial cable, eliminating the need for separate 

camera power supplies and minimising operation 

costs. 

Fermax – Duox 

Duox is described as the only full digital two nonpolarised 

wires system on the market – quick to 

install and with no margin for error. The system 

allows all types of possible connections: star, 

easy chain, distributed; no distributors or 

switchers needed. Installation can be done simply 

with panel, power supply, line termination and 

home terminals. 

Master Lock – 5426EURD 

The robust Select Access is a wall-mounted key 

lock box that reportedly offers the widest internal 

capacity available in the security market. The lock 

box ensures site managers will never have to hide 

keys under a doormat or a flower pot ever again. 

The unit has received police accreditation and 

been awarded both the ‘Sold Secure’ and 

‘Secured by Design’ certifications. 

Seagate – Skyhawk AI 

The SkyHawk AI hard disk drive (HDD) was 

created specifically for artificial intelligence (AI) 

enabled video surveillance solutions. The drive 

provides bandwidth and processing power to 

manage always-on, data-intensive workloads, 

while simultaneously analysing and recording 

footage from multiple HD cameras. 

Selectamark – SelectaDNA 

Intruder Spray 

Single or multiple SelectaDNA Spray heads can be 

fitted at the entry points of premises. The DNA 

Spray can be armed by a panic button and/or 

linked to an existing intruder alarm system. Once 

armed, movement beneath the PIR sensor causes 

the spray head to emit a burst of unique 

SelectaDNA solution onto the offenders. 

Texecom – Texecom Connect 

Texecom Connect opens a new world of 

possibilities for Texecom security systems. 

Devices connected to the system can be security 

alarm components or home automation products, 

and in the future web based alerts such as 

weather predictions, daylight hours and so on. 

Security alarm devices can be used for home 

automation, without affecting the integrity of the 

security alarm system itself. 

Raytec – Vario2 IP Hybrid 

Vario2 IP Hybrid combines Infra-Red, White-Light, 

IP and PoE technology into a single package to 

deliver any lighting solution where and when it is 

needed. Infra-Red can be used for covert 

surveillance, and White-Light can be activated on 

demand to act as a visual deterrent, or to provide 

additional scene information for colour cameras. 

VOTE NOW AT: 


RISCO – BWare Detector 

BWare is RISCO Group’s commercial detector 

series. Ideal for commercial, institutional and 

high-end residential installations, BWare is 

reliable thanks to its usage of K-band microwave 

and other detection technologies. A convex lens 

provides enhanced catch performance and goldplated 

wall and cover tampers for high reliability. 

24 


Visit us at IFSEC International, EXCEL London UK 

Stand E20, 19-21 June 2018 

1m 

30m 

35m 

the newest member of the PIR-T sensor family... 

PIR-T40NAM 

Introducing the all-new 40 metre long-range PIR-T40NAM 

outdoor passive infrared detector featuring precision 

triple-mirror optics and active anti-masking, designed 

with demanding CCTV and Intruder applications in mind. 

Capable of accurately and reliably detecting human intrusion 

from a mounting height of 2-6 metres, whilst rejecting 

nuisance activations from pets and small animals, 

PIR-T40NAM also includes a secondary dedicated output for 

interfacing with CCTV systems to deliver a fully integrated 

security solution. 

ACTIVE IR BEAMS 

BEAM TOWERS 

BATTERY BEAM 

IP MODULE 

DUAL-ZONE PIR 

The ultimate in trouble free perimeter 

detection for distances up to 200m 

outdoor / 400m indoor. 

Rugged floor and wall 

mounted enclosures 

in 1/1.5/2/3m heights. 

Ideal for temporary 

or remote perimeter 

systems up to 100m. 

IP interface for direct 

integration with leading 

VMS solutions. 

Hard-wired or battery 

operated outdoor PIR 

up to 180° x 12m. 

+44 (0)1256 475555 

email : sales@takex.com 

TAKEX EUROPE 

www.takex.com


VOTE NOW AT: 


INTRUDER PRODUCT 

OF THE YEAR 2018 

HKC – 10270 

Designed for larger domestic and commercial 

applications the 10270 incorporates both HKC's 

SecureWatch wired and SecureWave wireless 

technologies. The panel is a true hybrid and 

communicates with a range of wired and wireless 

devices including life protection devices. 

Honeywell – Galaxy Grade 2 

Galaxy Grade 2 is the next generation of G2 

featuring compatibility with CSL Gemini, 

WebWayOne, Emizon and Chiron remote 

monitoring. Galaxy Grade 2 is ‘Cloud Ready’ and 

future proofed. The system boasts a new 

TouchCentre Plus interface and intuitive control 

plus live video up to four cameras. 

Optex – BX Shield 

The BX Shield is a series of curtain outdoor 

motion sensors with up to 12m detection range on 

each side. On each side, the BX Shield motion 

sensor features two passive infrared beams one 

pointing towards the floor and one pointing away 

from the sensor, both beams need to trigger to 

confirm the detection. 

Orisec – Touchscreen TK-650 

The Grade 3 unit has a 5" Touch Screen and 

supports NFC proximity tags. It offers three zone 

inputs or outputs, programmable volume levels, 

light sensor, self-adjusting backlight, temperature 

sensor, on-board sounder, 16 Ohm speaker 

driver/output. Screens are available with modular 

backplates – flush, low profile or surface mount. 

Pyronix – Enforcer V10 

Combining all the best features of the Enforcer 

32WE and Enforcer HomeControl+ panels, every 

Enforcer V10 control panel comes supplied with a 

DIGI-WIFI module for free as standard. This means 

installers can utilise the benefits of PyronixCloud 

and HomeControl+ connectivity. 

RISCO – ProSYS Plus 

ProSYS Plus is a Grade 3 hybrid security system 

designed for the commercial sector with a unique 

licensing mechanism allowing one panel virtually 

unlimited scalability for any size of installation up 

to 512 zones allowing installers to run all 

applications on one platform. 

Takex – Pre-Assembled Towers 

Standing 2m tall and with a choice of single or 

double-sided options covering zones up to 200m, 

TQ and TC series Beam Towers are pre-designed 

and wired – including heater units, thermostats, 

tamper switches, and even an optional fitted 

power supply – to be quickly and easily specified 

and installed. 

Texecom – Premier Elite LCDLP-W 

The Premier Elite LCDLP-W is a fully functional, 

fully programmable wireless keypad. Featuring 

Ricochet mesh technology, the Premier Elite 

LCDLP-W operates with a 5-year battery life and 

completes the range of ‘wire free’ Premier Elite 

system options, offering faster installations and 

greater flexibility than ever before. 

Vanderbilt – SPC 3.8 

SPC 3.8 harnesses cloud services, apps and a 

dedicated software suite to provide alarm 

management functionality. SPC 3.8 is aimed at 

reducing training, planning, and maintenance 

efforts across SPC panels thanks to its intuitive 

interface, remote maintenance, and control 

capabilities. 

Visonic – Powermaster 33 EXP G2 

PowerMaster-33 EXP is a distributed wireless and 

wired security, safety, and control system. It 

utilises Frequency Hopping Spread Spectrum 

(FHSS) technology and a two-way synchronised 

TDMA wireless network, for streamlined 

communication and improved channel efficiency. 

26 


PLANNING YOUR NEXT SECURITY PROJECT? 

✔ ✔✔✔✔ 

£ ££ 

FIND ORGANISE BUY 

Get your ducks in a row with 

Norbain e-source! 

The Norbain e-source website has been 

developed to allow users to explore thousands 

of leading security products, organise their 

research and then buy online. The site has 

been designed to make research as effective 

as possible with the use of Project Folders. 

These folders allow visitors to compile lists of 

products for an unlimited number of projects, 

keep notes and request advice. 

MAIN FEATURES INCLUDE: 

• Project Folders 

• ‘Request Advice’ option to take advantage 

of Norbain’s expert support 

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Simply visit www.norbain.com today to sign up and take advantage of all the great benefits on offer. 

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ACCESS CONTROL 

PRODUCT 2018 

Assa Abloy – Aperio H100 

The Aperio H100 packs the power and flexibility of 

wireless access control into one slim, cleverly 

designed door handle. With easy retrofitting to 

almost any interior door and RFID compatibility, 

the H100 makes extending access control to more 

doors cost-effective, integrating with a range of 

third-party systems. 

Grosvenor Technology 

– SAT-ADV-C-MLT 

The Advance Multi-Blade Controller is an access 

control system controller for use with Sateon host 

software. It allows the connection of up to four 

blades which may be any combination of two 

Door Blades, each supporting two doors and two 

readers, or I/O Blades, each supporting up to 

eight supervised inputs and eight volt-free relay 

outputs. 

Hikvision – DS-KV8102-IM 

The visual intercom system not only allows callers 

to see each other, it offers a list of intelligent 

features. It creates a hub for emergency 

responses and adds an access control dimension 

to reinforce a sense of safety in the home or 

workplace and echo-cancellation technology 

ensures high quality voice transmission. 

Honeywell – Pro-Watch 4.4 

Pro-Watch software is a connected building 

platform for enterprise and critical infrastructure 

customers. Integration with access control and 

video systems from Honeywell and third-party 

manufacturers makes it possible to leverage 

existing installed hardware as the system expands. 

Inner Range – Integriti 

Unlock doors, turn on or off security areas all by 

simply presenting a card at a reader or by using 

the colour graphic keypad. Manage an entire 

system via intuitive Windows-based software. 

Integriti includes a suite of tools such as graphical 

maps, reporting, card printing and alarm 

management. 

Nedap – uPass Target 

The uPASS Target is a robust solution for longrange 

identification of vehicles, people and rolling 

stock. It is ideal both for access control to gated 

sites and for close monitoring of traffic flow 

activities. Its plug-and-play features enable it to 

be installed in just a few simple steps. 

PAC GDX – PAC8 

The PAC8 is a true one-door controller which 

provides a modern way of system installation and 

management via the dedicated PAC8 App. This 

smart, compact controller boasts 90% of the 

features normally only associated with PC-based 

systems. 

Paxton – Net2 Entry Premium 

Monitor 

The slim interior monitor has a simple user 

interface with a quality glass touch screen and 25 

background themes making it ideal for a range of 

applications. The monitor has a host of features 

including a concierge function, offering simple 

visitor and site management. 

RBH Security – Axiom Lite 

Bringing together different aspects of security 

management, Axiom Lite combines access control 

and alarm monitoring with video, biometric 

authentication, visitor management and other 

security functions into an elegant and versatile 

security management solution. 

Vanderbilt – ACT 365 

ACT365 is a cloud based access control and 

integrated video management solution. Manage 

security systems securely from anywhere, at any 

time and on any device. Installer benefits include 

the Installer Portal for managing multiple 

customers and sites from a single interface plus 

remote diagnostics and servicing. 

28 



FIRE SAFETY 

PRODUCT OF THE 

YEAR 2018 

Apollo – Soteria Dimension 

SOTERIA Dimension is a sleek, flat optical fire 

detector for flush mounting, using chamberless fire 

detection technology. The range consists of an 

optical detector designed for commercial 

environments with high aesthetic requirements and 

a specialist optical detector, designed for custodial 

and care environments. 

Eurotech Fire Systems 

– Toccare One 

With a clean and minimal design aesthetic, the 

Toccare One offers all the information and 

instructions needed on a single touch screen; it is 

made to be touched! A totally touch screen multiprotocol 

panel for up to 128 panels on a network 

loop, to manage massive systems with more than 

250,000 devices. 

Gent by Honeywell – S-Quad 

The S-Quad multi-sensor is capable of detecting 

the products of combustion such as heat, smoke 

and carbon monoxide. Smoke detection is 

enhanced using patented dual optical scatter 

technology. This allows it to be configured to filter 

specific risks such as steam and dust, resulting in 

reduced false alarms. Inherent flexibility means 

sensors can be programmed to suit specific site 

applications. 

Hochiki – L@titude 

The flexibility of the L@titude platform is such that 

it can be re-configured to realise other control and 

indication applications, with direct integration into 

intelligent buildings L@titude utilises a full colour, 

7” 800 x 480 touch screen graphical display. 80 

character zone location and 80 character device 

messages allow a clear, concise description of each 

detection device location. 

Inim – Praesidia 

Praesidia is a modular control panel for fire 

detection and extinguishment systems suitable for 

all types of applications, from small business 

premises to very large ones such airports, hotels 

and shopping malls. Its modular structure allows 

the configuration of each control panel from a 

single cabinet to several cabinets (up to four) 

assembled together. 

Klaxon – Nexus Pulse 

Nexus Pulse VAD units are 105dBA and 110dBA 

output combined sounder beacons. With an EN54- 

23 approved coverage pattern of W-3.1-11.3, each 

Nexus Pulse wall mounted device can be mounted 

up to 3.1m high and can cover an 11.3m x 11.3m 

square room with a single device. 

Notifier – POL-200-TS 

The POL-200-TS is a portable, easy to use device for 

use during installation, commissioning and 

maintenance of analogue loops. The system 

recognises all addressable loop devices using 

Notifier, Morley-IAS, System Sensor and Honeywell 

protocols (CLIP, OPAL & ADVANCED). Using the 

device is simple via the graphical touch screen with 

user-friendly icons and clear, automated, one-touch 

functions. 

STI – Euro Stopper Multi Kit 

The Euro Stopper Multi Kit comes with one Euro 

Stopper frame embedded with Glow Guide, two 

coloured housing shells (red & green), one break 

seal and two label sheets in 13 languages. The Euro 

Stopper consists of a clear, tamper proof, tough UVstabilised 

polycarbonate cover and frame that 

retrofits over the break glass call point while the 

Glow Guide illuminates in the dark creating a radiant 

glow around the manual call point making it easier 

to locate 

Union – Doorsense 

Preventing a fire door from closing can put your 

insurance at risk – and land you in court if a fire 

takes hold. But you still need a way to hold a fire 

door open for ease of access. DoorSense is a 

standalone unit which can be fixed to a fire door in 

seconds to provide a reliable way to keep it open, 

but will automatically release if the fire alarm 

sounds. 

Xtralis – VESDA-E VEU 

The VEU series of aspirating smoke detectors are the 

premium detector of the VESDA-E range. An Ultrawide 

sensitivity range; 15 times greater than VESDA 

VLP, and provision for more sampling holes provide 

an increased coverage in high airflow applications by 

at least 40%. 

VOTE NOW AT: 


30 


TRADE ONLY CCTV & IP VIDEO DISTRIBUTOR 

 

DVS.CO.UK


DISTRIBUTOR OF THE YEAR 2018 

ADI Global 

ADI Global has over 50 years of 

experience in the specialist security 

sector and provides installers with 

security solutions and bespoke 

support services to meet the ever-changing demands of the 

industry. With more than 200 worldwide locations each product 

division has its own team of product specialists. 

DVS 

Formed in 2003, DVS has quickly 

established itself as one of 

Europe’s most successful multibrand 

distributors of electronic 

surveillance products. A fast 

paced and energetic organisation, DVS reportedly holds the 

largest stock of Hikvision's 4K cameras in the UK and boasts a 

Hikvision training academy. 

ezCCTV 

With over 15 years’ experience 

in the security industry and a 

large portfolio of successful 

projects, ezCCTV is the ideal 

choice for any large-scale project. Whether it's IP/traditional 

CCTV, electronics, audio, ANPR, EPOS or access control, a team 

of dedicated, in-house technical support specialists are ready to 

help. 

Mayflex 

Mayflex is a distributor of 

converged IP solutions 

including infrastructure, 

networking and electronic security solutions. 

The company brings together infrastructure, networking and 

electronic security solutions to create a compatible, feature rich, 

value for money offering. 

Norbain 

Norbain is a specialist 

security distributor of both IP 

and analogue technologies, 

offering customers over 200 

brands and handling over 9,000 shipments every month, 

employing over 150 people and selling into 77 countries. 

Norbain is also the home of Vista, which it says is the UK’s 

largest selling range of CCTV equipment. 

Oprema 

Authorised Dealer of Dahua products in 

the UK, Oprema is a multi-brand 

distributor of CCTV, IP CCTV, HD CCTV, fire 

alarm systems, access control, intruder 

alarm and data products to the trade. The 

company was named in the top 20 fastest 

growing Welsh companies in 2017 and 

also moved to a new HQ last year. 

Pro-Vision 

Pro-Vision is a specialist CCTV, 

access control and public address 

equipment distributor. Supplying 

the UK trade with branded 

equipment and associated security products, Pro-Vision is an 

authorised distributor for many manufacturers including Bosch, 

Dallmeier, Dedicated Micros, exacq, JVC, PAC, Panasonic, Pelco, 

Pentax, Samsung, Vicon and Xtralis. 

Quality Essential 

Distribution 

Since establishment in 1997, 

Quality Essential Distribution 

has been supplying and distributing a diverse range of security 

consumables and equipment to the European security market 

and over the past 20 years has grown considerably and 

continues to do so. 

Security 

Dynamics 

(Europe) 

Security Dynamics (Europe) is a video surveillance solutions 

manufacturer and distributor, offering a portfolio of products 

and professional services. Established in 2000, the company 

has grown to become a well respected supplier in the CCTV 

and video security market, distributing its products globally to 

installation companies, system integrators and authorised 

resellers. 

System Q 

System Q is a UK distributor and 

manufacturer of CCTV equipment. Its 

customer base is truly global with over 

15,000 customers in the UK and 

overseas, with some as far away as 

Australia. The company aims to serve 

the interests of the CCTV installer, only 

supporting those that install CCTV as 

their main sector of business. 

Videcon 

Videcon is a tradeonly 

distributor of 

security products 

and services. 

Trading since 1995, 

Videcon’s expertise 

encompasses all aspects of security distribution from products 

to training and after-care service. Videcon is the home of the 

Concept Pro CCTV brand 

comprising security products 

for IP, AHD and traditional 

analogue CCTV platforms. 

VOTE NOW AT 

www.psimagazine.co.uk/vote 

32 


PSI PREMIER AWARDS 

The PSI Premier Awards Dinner 

This year’s Awards Dinner, following the annual 

PSI Golf Day, will be held at Warren Weir at the 

Luton Hoo Hotel, Golf & Spa in Bedfordshire on 

12th July. Guest speaker for the event will be 

former footballer Ray Parlour. 

Ray Parlour spent 14 

years at Highbury. He 

made 468 appearances 

in all, winning two FA Cups, 

the League Cup, three 

league titles and two FA 

Cups (scoring against 

Chelsea in 2002). He also 

played in the Champions 

League and earned 10 caps 

for England. 

Dubbed the 'Romford 

Pele,' Ray broke into 

George Graham's Arsenal 

side and quickly built a 

reputation as an 

industrious player, 

improving match by match. 

When Arsene Wenger 

arrived he flourished. With his 

footballing brain, skill and tackling 

ability he gave the midfield a 

quality balance - playing alongside 

the likes of Patrick Vieira and 

Dennis Bergkamp. 

Ray left on a high note shortly 

after Wenger's 'Invincibles' had 

completed an unbeaten title 

campaign. He signed for 

Middlesbrough, then Hull City, before moving swiftly into the 

media. A natural communicator and storyteller, he hosts a show 

on talkSPORT as well as contributing to other outlets both at 

home and abroad. 

Ray is a genuine and immensely likeable man, with a treasure 

chest of tales to share. He's also an adept motivator, especially 

on the subject of high performance teams. 

The PSI Premier Awards Dinner is always an enjoyable 

evening for those who are not only finalists but golfers from the 

PSI Golf Day as well as guests. Fine dining in beautiful 

surroundings with great company and industry recognition. 

What more could you ask for? 

SPACE IS EXTREMELY LIMITED – contact David Lewis on 

0208 295 8309 to ensure your place. 

ARE YOU MISSING SOMETHING? 

@psimagazine 

follow PSI on Twitter for news, views & comment

DRAG. DROP. 

SWIPE. CROP. 

EASY AS. FULL STOP. 

A video management software you’re used to. 

Before you use it. 

Drag & Drop everything. Swipe to see what’s going on elsewhere. 

Scroll through multiple views in seconds. 

Wisenet WAVE is light and efficient, and it installs in minutes. 

We don’t require heavy workstations to run our software. Simple. 

VISIT US AT 

IFSEC 2018 

STAND D100 

Our beautiful interface is easy to use, with intelligent suggestions 

appearing just when you need them. 

We move with trust. 

eXperience it now at hanwha-security.eu/WAVE

INTERVIEW 

Meet the President, COO and CEO 

This month we talk to Ronald 

Virden,the COO at ACRE who is also 

the President of ACRE International 

and the new CEO of Vanderbilt. PSI 

speaks to a very busy man... 

ast month we reported that Ronald Virden, 

Lwho was recently named ACRE COO, is to 

assume the role of President of ACRE 

International. The evolution of the company’s 

leadership roles will allow ACRE to refocus its 

efforts based on geographic regions, allowing 

greater alignment between its Vanderbilt and 

ComNet brands in the Americas, Europe, the 

Middle East and APAC. 

Ronald, who assumed his expanded role as 

of June 1, 2018, will be based in Dublin, Ireland, 

and take over the Vanderbilt CEO role from Joe 

Grillo, who will continue to serve as ACRE CEO. 

All of the management of Vanderbilt’s 

international operations, as well as ComNet’s 

UK-based operations, will fall under Ronald’s 

purview and he will also remain COO of ACRE. 

PSI caught up with Ronald to find out his 

plans for the organisation and also to discuss 

the US and UK market. 

ACRE may not be a company that people 

know, while they will be familiar with 

Vanderbilt and ComNet. How would you 

describe ACRE’s role in the security 

industry? 

While ACRE isn't a large conglomerate, the 

company is still sizeable in that the Vanderbilt 

and ComNet brands are truly global companies, 

serving more than 15 countries. The two brands 

also span not only the access control, integrated 

solutions and intrusion markets, but also the 

fibre optic, electrical and wireless solutions 

markets as well. The size of our brands within 

ACRE allows us to be influential in these areas 

while remaining flexible in our ability to meet 

customer expectations and deliver exceptional 

service to our partners. This differentiation is 

important as we look toward the future of the 

business and prepare for more growth and is 

what sets us apart in the industry. 

Do you think you will have a different 

approach to the role than Joe Grillo? 

Joe remains the ACRE CEO through this next 

evolution of the company, and my role will be to 

offer additional support on the operations side 

of the business so that Joe can concentrate on 

the strategic vision for the company as we look 

to add to our portfolio. My background is in 

operations, so I bring additional insight into the 

customer-centric perspective, including 

satisfaction levels, metrics and operational 

efficiencies, as well as ways we can gain 

positive sales synergies between the two ACRE 

brands. As we continue to refine our operations, 

we've made strategic additions to the 

leadership team, which will help propel the 

brand forward and solidify our strength in the 

marketplace. 

How would you compare the US security 

market to the one we have in the UK? 

One of the biggest factors affecting the security 

market in the UK and Europe is the GDPR and 

the quest to protect data. Both ComNet and 

Vanderbilt have been proactive in addressing 

these concerns before the rule is (continued over) 

Ronald Virden 

“Allowing 

organisations to 

increase their 

situational awareness 

through AI, analytics, 

surveillance and 

access control will be 

important to us 

moving forward” 


35

INTERVIEW 

The widespread UK security 

market became fully aware of 

ACRE in 2015 when Vanderbilt 

completed the acquisition of 

Siemens Security Products 

(continued from previous page) 

enacted in late May, hiring a compliance officer 

to perform an audit on our systems to ensure 

the protections are in place for the personal 

data being collected. Being proactive in this 

approach will help us in the future when similar 

rules emerge in the U.S. market. ACRE also 

addressed the differences in the two geographic 

regions with its recent leadership change that 

elevated ComNet's Andrew Acquarulo to 

President of ACRE Americas and added another 

role for me as President of ACRE International. 

The two markets require different strategies for 

sales, support and operations, so we wanted to 

reflect this in our leadership trajectory. 

In both markets, the cloud and mobile-centric 

applications are becoming core to the services 

we provide as more and more partners and 

customers move toward increased connectivity. 

We're poised in this regard to move into a 

market leader when it comes to embracing the 

next generation of access control and 

networked solutions. 

How do you plan to grow Vanderbilt and 

ComNet going forward? 

As I mentioned, my background is in operations 

and I'm focused on approaching the business 

from a customer-back perspective, learning how 

we can continue to serve our customers while 

aligning our sales strategies across both 

brands. There are many natural synergies that 

exist between Vanderbilt and ComNet and there 

are numerous ways we can harness them to 

continue growth in a number of sectors. ComNet 

also has sales reach in areas where Vanderbilt 

may not have support and vice versa, creating 

opportunities for us to deliver our solutions to 

an expanded market quickly. 

There are people who believe that the 

future of security will centre on AI, 

analytics, surveillance and access 

control. Do you agree? 

Absolutely. The industry is being driven by 

emerging technologies that are both intelligent 

and integrated, and these four areas easily 

address these qualities. Just as we hope to 

improve efficiencies in our own operations, we 

aim to help our customers do the same by 

harnessing the latest technological 

developments to ensure that as our customers 

evolve, so too do our offerings. Allowing 

organisations to increase their situational 

awareness through AI, analytics, surveillance 

and access control will be important to us 

moving forward. 

“ACRE is in a good position to 

invest in the next evolution of the 

business, but it has to make sense 

from a strategic perspective” 

Do you have any plans for adding 

security companies to the portfolio? 

What is it that makes an attractive 

business proposition? 

ACRE is in a good position to invest in the next 

evolution of the business, but it has to make 

sense from a strategic perspective. Late last 

year, we divested Mercury Security, which was a 

solid business, but created some conflict with 

our other brands in the way that the products 

were sold to the customer through the channel. 

Since doing so, it's positioned us well by 

strengthening our balance sheet and putting us 

in a stronger financial position to go out and 

execute other acquisitions. Along those lines, 

it's important for us to identify companies with 

similar distribution strategies so we can avoid 

the natural channel conflict that existed when 

Mercury was a part of our portfolio. 

Has anyone told you what the weather 

will be like in Dublin? 

I have been “warned” by my new work 

colleagues on what to expect. The good thing is 

that the weather is very similar to Salem, Ore., 

USA, where I have maintained a home for the 

past 17 years. Although, I grew up in the 

Phoenix, Ariz., USA, desert, I have acclimated to 

the rain and am confident I will adjust. I am used 

to not seeing the sun for months at a time! I am 

excited to be in Dublin and am enjoying working 

with the terrific team. 

36 


R 

in Partnership with 

R 

Experience SkyHawk 

in action at IFSEC 

Get hands-on with the 

best-in-class surveillance solution 

Join Seagate at this year’s IFSEC 

International and enjoy free ‘Show Me How’ 

sessions, where our experts will give you 

hands-on guidance covering: 

• Configure and Optimise NVRs - Hikvision and SkyHawk 

• Safe Installation - how to handle hard drives 

• Prevent Downtime - SkyHawk Health Management 

• Surveillance Data Protection - Seagate Data Recovery Services 

Our experts will be standing by to demonstrate the latest innovations that our valued partnerships have 

brought to the surveillance industry: 

| Excel London 

Stand C440 | 19-21 June 

3 Pillars of Surveillance Data Integrity: Prevention, Intervention, Rescue - Hikvision stand D300 

WWW.SEAGATE-PROMOTIONS.COM/IFSEC-PSI 

©2018 Seagate Technology LLC. All rights reserved.

Visit us at 

Stand D410 

paxton.info/3238 

Net2 Entry 

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Latest Addition to Our Door Entry Range 

Customisable 

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PANEL 

The cost of a low price 

There is much more to making the 

right buying decision than just 

looking at price, so how should 

installers convey to customers that 

looking solely at the price of 

technology at the tendering stage 

is not the way to get the best 

results in the long term? 

We all do it when we look at a potential 

new purchase, we consider the cost as 

one of the most important, if not THE 

most important factors before signing on the 

dotted line. However when it comes to 

technology this way of thinking doesn’t always 

bear fruit. Yes there are always cheaper options, 

but are they cheap for a reason or are they 

genuinely on a par with the more expensive 

choice? Sometimes the quality difference 

between the options are not what the extra 

money is for, it could be the brand name or 

reputation that adds to the cost rather than the 

quality. Unfortunately, as installers, you will 

have plenty of customers that put cost front and 

centre so how can you get the message across 

that cheap does not always mean cheerful, or 

even that expensive does not guarantee ROI? 

Kim Loy – Vanderbilt 

The old saying of "you get 

what you pay for" generally 

rings true, and this is also 

accurate when it comes to 

security systems. Security 

systems are installed to 

protect people and assets and 

should not be considered on price alone. A 

security system and the manufacturer of those 

systems should be considered based on 

reputation, reliability, and longevity in the 

marketplace – you want a stable system and a 

supplier that will be there for the customer in 

the future. Consideration should be given to the 

TCO (total cost of ownership) over the expected 

lifetime of the system. If a cheap system is 

installed and saves money upfront but then 

requires continual maintenance or upgrades, it 

will ultimately be more expensive than a solid 

investment in a better technology for the 

customer in the long run. 


Daniel Wan – 

Honeywell Security 

Firstly, installers should work 

with customers to understand 

their requirements. They 

should define their security 

needs, potential risks or 

threats they want to minimise, 

and how a solution can make operations more 

efficient. This would include undertaking a risk 

assessment to highlight and prioritise threats to 

their business. Security shouldn’t be purchased 

reluctantly to ease minds. It should be 

presented as a value-add to the company to 

ensure support from senior leadership. 

Additionally, installers should help end users 

specify the most suitable solutions to meet their 

requirements. Installers should use their 

expertise to guide end users in identifying 

solutions that address the security threats, are 

scalable, and future-proof. Alongside this, 

installers should promote the benefits of 

integrated security solutions in relation to 

operational efficiency, increased protection, and 

reduction in training and maintenance costs. It’s 

also beneficial for customers if they can 

experience reference sites or case 

(continued over) 

“Security shouldn’t be 

purchased reluctantly 

to ease minds. It 

should be presented 

as a value-add to the 

company to ensure 

support from senior 

leadership” 

39

PANEL 

“We’re asking for the 

industry to take a look 

at the total cost of 

ownership and look 

past the price of the 

box” 

(from previous page) 

studies which mirror their requirements. 

While cost shouldn’t be the sole deciding 

factor, it is important. Both the total cost of 

ownership and initial capital outlay should be 

considered. End users should be educated on 

the potential higher long term costs of installing 

lower cost (and often lower quality) equipment. 

One possible solution is cloud-based 

technology, which can provide efficient security 

management, especially across multiple sites, 

in return for a recurring charge. 

End users can expect a number of immediate 

benefits, but should think beyond the initial 

security plus points. For example, more 

advanced systems can provide business 

insights, whether it be reporting on events or 

monitoring of activity within a defined area. The 

data collected has the potential to enhance 

businesses and productivity, alongside 

improving security. This again has the effect of 

gaining support from stakeholders outside of 

the security department, ensuring the chosen 

technology is seen as a sound investment that 

adds value to the whole organisation. 

Karen Sangha – 

Panasonic Security 

For security systems it used to 

be the case that the two 

serious buying considerations 

any Procurement team would 

have were, the cost of CCTV 

cameras and recorders and the 

quality of the product. Regardless of the ratio 

applied, it was a simple calculation that, in the 

past, enabled a robust purchasing decision. 

However, the advent of 4K, the rise of 

maintenance-busting product features and the 

untapped added value that security can bring 

for marketing have radically changed the 

procurement landscape. 

We are asking end users to take a more 

holistic approach to appraise any potential 

security system. This involves different 

calculations as to the total cost of ownership, 

including a thorough appraisal of the ongoing 

maintenance costs, the potential risk of non 

cyber-secure systems as well as the financial 

benefits ancillary features bring. 

One consideration must be data. A good 

supplier should be tailoring the customers’ 

needs to the right solution and advising 

properly of the additional network requirements 

and costs. By adopting the latest H.265 

compression with the addition of smart coding 

technology, network costs are decreased by up 

to 75%. 

Of course, image quality is another important 

consideration, but this needs to look beyond 

just resolution. How many times will you be 

unable to use your footage due to the weather? 

What provision does the camera have for rain, 

fog or snow? 

We’re asking for the industry to take a look at 

the total cost of ownership and look past the 

price of the box. 

40 


Clym Brown – Texecom 

We all know that residential 

users don’t always appreciate 

the benefits of a 

professionally installed and 

maintained security system. 

This means that buying 

decisions are often based on 

price rather than system performance. The 

proliferation of DIY alarm kits or ‘cheap’ fitted 

systems (and their associated false alarms) 

exacerbates this problem. 

The hard truth is that, for many domestic end 

users, an intruder alarm system is often seen as 

a ‘grudge purchase’. So, as an installer, how can 

you convince potential customers to look 

beyond price? 

The good news is that there’s a growing 

number of householders now looking to invest 

in intelligent devices for their homes – and they 

want to add security and protection to the 

package. 

While the smart home sector includes some 

non-security vendors offering basic cloud-based 

alarm systems, most domestic end users don’t 

want these. What they want is to take control of 

the system – to effectively own it and make their 

own choices as what features it has and how it’s 

used. 

Some of the latest security systems now 

provide a completely immersive experience, 

allowing customers to take full control of the 

system. Offering peripherals such as cameras, 

perimeter security, safety devices and aesthetic 

upgrades like metal keypads – as well as 

lighting, heating, power management and smart 

control of household appliances – these 

“Whether it’s automation, cameras, perimeter security, 

safety devices and aesthetic upgrades, you can now up-sell 

and offer security systems that don’t feel like a grudge 

purchase” 

systems go well beyond what was once 

considered a traditional ‘security installation’. 

At the same time, the core graded element of 

the systems continues to offer police firstresponse 

or a credible bells-only solution at a 

professional standard. A win-win situation. 

So, whether it’s automation, cameras, 

perimeter security, safety devices and aesthetic 

upgrades, you can now up-sell and offer security 

systems that don’t feel like a grudge purchase 

but instead add real value – to your customers 

and to your bottom line. 

Gary Harmer – 

Hikvision 

End users should consider 

their needs for both the short 

– and longer term to 

determine an Operational 

Requirement (OR) when 

considering the purchase of 

Video Surveillance. If budget is a key 

consideration now, it is false economy to 

purchase technology now that cannot 

accommodate a future requirement that may 

only be viable when further budget becomes 

available. Selecting product that offers an 

upgrade path for latest technologies to be 

utilised in the future provides a higher return on 

investment in the longer term. 


41

together raising standards 

Meet the installer 

Do you use a distributor or buy direct? 

We maintain longstanding partnerships with a 

number of key distributors and also trade directly 

with key manufactures to ensure we have a robust 

and stress tested supply chain in place to meet 

the requirements of our customers. 

Is third party accreditation beneficial to 

your company? 

Absolutely! Third party accreditations such as NSI 

Gold and BAFE have proven to be invaluable for 

us. Externally these certifications provide us with 

a badge to demonstrate to our customers that we 

have the proven ability to deliver what we say we 

can. Internally, they provide a benchmark to 

measure ourselves against and exceed. 

One of the key initiatives the business has 

delivered over the past 2 years is our Culture of 

Compliance strategy. All Team Members, 

including all our nationwide engineers, have been 

provided training and are fully aware of their 

responsibilities as an individual and our 

responsibilities as a business in the delivery of 

our services. The initiative has ensured that all 

Team Members understand that we work in 

security and fire LIFE safety. What we do is 

important and our actions, or failure, can have 

serious consequences. Our continued third party 

accreditation is an excellent barometer of the 

success of this initiative. 

What would be a typical project for you? 

This is a very difficult question to answer. 

Operating nationally, across all industries, we 

provide a complete range of security and active 

fire protection solutions. While we provide an 

integrated CCTV, access control and monitored 

intruder alarm system to a leading 

pharmaceutical company’s distribution centre we 

are also supporting a Housing Association with 

the retro fit of domestic sprinkler systems to their 

high rise accommodation. While we maintain and 

proactively monitor the security and fire systems 

of the UK’s largest retailer we also protect and 

monitor Mr and Mrs Smith’s semi-detached house 

in Preston and service the fire extinguishers at the 

independent accountancy practice across the 

road.All our customers are important to us and we 

recognise that every project is unique. 

What would make your job easier? 

A few more hours in the day would be nice but I 

have a great team around me who absorb much of 

the day to day pressure which allows me time to 

consider customer development and innovation. 

Is there is a security skills shortage? 

With the demand for talented and qualified 

security and fire engineers increasing year on 

year we all need to plan for our future to ensure 

that we have the resources in place to fulfil 

demand for years to come. What we do is required 

and the need isn’t going to go away. To proactively 

address this we have invested heavily in our 

Improver Engineer programme and are currently 

researching various Apprenticeship Schemes and 

Ex-Military Service Schemes. 

What is the industry’s biggest myth? 

That installing an unmonitored intruder alarm 

system is sufficient to fully protect your property 

from crime. While in many cases, the sight of a 

professionally installed, active bell box will be 

enough to deter criminal activity what about when 

it doesn’t? The value of an alarm system is 

measured only by what occurs in the event of 

activation. If your neighbour or a member of the 

public were to hear the intruder alarm sound at 

your home do you know how they would react? 

That they would call you or the police? 

A monitored alarm system ensures a fast and 

appropriate response, significantly reducing the 

risk of burglary, intrusion and endangerment. 

Operating 24/7, our in-house Alarm & Video 

Receive Centre continually monitors thousands of 

premises and reacts in the event of activation 

contacting the Emergency Services or nominated 

keyholders, actively protecting our customer’s 

properties. In many circumstances we can quickly 

identify false alarms or genuine intrusion from 

visual verification through installed CCTV 

systems. This is why we always recommend that 

an alarm monitoring service be taken out with any 

new alarm installation or takeover. 

Will England ever win the football World 

Cup again? 

At risk of being a doomsayer, no, I’m afraid not. 

Like it or not, England actually perform better 

than we should in these competitions based on 

the size of our country, budget and population. 

Unfortunately, as other countries develop further 

we will only drop further down the performance 

stats.For once, I hope I’m proved wrong. 

What would you do if you won £25,000? 

Personally I would invest in shares of Marlowe 

plc and I would give a big donation to our team of 

20 who are walking up Mount Snowdon on the 

16th of June in aid of Charity Partner, Cancer 

Research UK. 

Security life with Rob Flinn of 

Marlowe Fire & Security Group 

Name: Rob Flinn 

Job title: Chief Executive 

Time in security/fire: 20 

years 

Company: Marlowe Fire & 

Security Group 

Location: Regional centres in 

Bodmin, Chessington, Derby, 

Maidstone, Manchester, 

Newcastle, Norwich and 

Watford 

Areas of expertise: A total, 

end to end, fire and security 

solution 

Accreditations: NSI NACOSS 

Gold, NSI Fire Gold, NSI ARC 

Gold, NSI EMS Gold NSI H&S 

Gold, BAFE SP101, BAFE 

SP205, BAFE SP203 – Part 1, 

NICEIC, Achilles UVDB, 

Constructionline, CHAS, 

SafeContractor, Altius, 

Eurosafe, Avetta, BSIA, FIA 

“We always 

recommend that an 

alarm monitoring 

service be taken out 

with any new alarm 

installation or 

takeover” 


43

Interact with your home 

& business security 

system from anywhere 

and at any time… 

VisonicGO is the mobile app that 

gives your customers peace of mind 

about their home and business security 

wherever they are. They can see inside their home 

or business and make informed decisions about events 

and notifications, all in real time, from anywhere, via their 

smartphone or tablet. 

For more information: 

Call: 020 8750 5660 or Email: visonicorders-uk@tycoint.com 

or visit our website www.visonic.com/uk 

© 2017 Tyco Security Products. All rights reserved.

IFSEC 2018 

IFSEC shows you how… 

This year, IFSEC International 

features a new programme called 

Show Me How aimed squarely at 

installers. Here we take a look at the 

components of the campaign 

The IFSEC International security seminar and 

conference programme has been re-vamped for 

2018 with the launch of a new Keynote Arena in 

the centre of the event. Of special interest to 

installers will be the new Show Me How programme 

giving a deeper look at the latest security 

technology in terms of installation and maintenance. 

To define the content of the Show Me How 

programme, the IFSEC organisers UBM asked 

hundreds of security professionals what they 

wanted to see at the event and also to state what 

security concerns keep them up at night. The key 

responses were: 

• “Show me how to install the kit – what does it 

do? How does it help?” 

• “Show me the vendors I can trust.” 

• “Show me the future, I’m developing 

strategies into 2025.” 

• “Show me how my business can move into 

different areas, introduce me to new revenue 

streams.” 

• “I know what the tech is, show me what it can 

do.” 

• “Show me the possibilities and the capabilities.” 

• “Show me how to take advantage of emerging 

opportunities.” 

IFSEC 2018 has been built around these 

requests with a three-day Show Me How agenda 

with sessions handpicked for the level of 

technical detail and real life know-how they'll 

provide. Show Me How also extends to other 

attractions such Speaker’s Corner where solution 

providers showcase their products in 15-minute 

time slots, then take questions on their 

innovations in 10 minute Q&A sessions. 

The Show Me How programme encompasses 

more than just the seminar and conference 

programme, but encompasses everything at the 

show, with hand selected Show Me How 

exhibitors, technical stand personnel, and 

product demonstrations. Here we list some of the 

other attractions in the programme: 

The Future of Security Seminar 

Theatre 

In partnership with Tavcom Training, The Future of 

Security Seminar Theatre, sponsored by 

Panasonic UK, will deliver a range of CPD 

accredited presentations on the latest in security 

technology design and integration. 

Physical security systems are now heavily 

dependent on IT-based platforms and this 

intersection of technologies has opened up 

significant potential for security installers and 

engineers to offer even better solutions for their 

customers. To reflect this demand, The Future Of 

Security Theatre will focus on these opportunities 

offering a full set of free seminars, designed with 

installers in mind. The sessions will target key 

areas addressing cyber security, IT best practice, 

practical IP networking, integration and system 

design plus a wide range of additional core areas. 

Delivering insight into the major security 

challenges, the cyber security sections will look 

into how robust approaches to cyber security can 

strengthen an existing physical security system, 

providing the end user with even greater 

resilience to cyber threats. From an IT security 

aspect, the sessions will include understanding 

firewalls and identifying vulnerabilities which can 

be inherent in the installation process. In 

addition, there will be sessions on the use of 

UAVs and drones in security and how this 

technology is both a benefit and a hazard. 

With cybercrime being an ever present threat, 

Panasonic Business will focus on how integrators 

and installers can bring additional value to end 

users by providing cyber safe environments. 

To define the content of the Show Me How programme, 

the IFSEC organisers UBM asked hundreds of security 

professionals what they wanted to see 

Image copyright www.maximphoto.co.uk 


45

IFSEC 2018 

Image copyright www.maximphoto.co.uk 

Scan here to 

register for IFSEC 

International 2018 

(from previous page) 

The Converged Security Centre 

In the modern world of converged security 

networks and information software, IFSEC is 

introducing The Converged Security Centre in 

2018 brought by Vidsys. 

Networked systems and applied technologies 

are presenting security management 

professionals with rising levels of information 

outputs and data, which are rapidly becoming 

core aspects of their business strategies. 

The business intelligence available from this 

deepening level of integration is now a core 

competency, providing commercial, industrial and 

government users with unparalleled levels of 

insight. These systems also represent major 

security vulnerabilities as the nature of their 

networked capabilities means there is a 

strengthening need for higher levels of 

understanding and vigilance in combating threats 

to information security. 

It’s a simple equation - greater complexity of 

technologies will lead to greater threats and this 

is where IFSEC, Vidsys and their partners address 

the solutions. 

The Converged Security Centre will be a 

combined learning and demonstration area 

demonstrating a range of simulations and case 

Following its launch at IFSEC 2017, the Attack Zone will be back larger and more prominent for 

2018, showcasing real-life attack tests on physical and perimeter security products 

studies showing where converged security and 

information management (CSIM) adds strategic 

value and major ROI efficiencies in the 

management of major assets. Installers will also 

have access to a series of panel discussions with 

information and physical security professionals 

on the capabilities of a fully integrated CSIM 

platform. 

The presentations will show the simulated 

outputs of CSIM across a range of applications 

including transport, utilities and infrastructure 

and discuss how these benefit all areas of 

security management. Visitors will be able to see 

how CSIM operates in real time and discover how 

this will empower future security strategies. 

The Attack Testing Zone 

Following its launch at IFSEC 2017, the Attack 

Zone will be back larger and more prominent for 

2018, showcasing real-life attack tests on physical 

and perimeter security products. 

The BRE Global/LPCB Attack Testing Zone 

will host technicians from the LPCB 

demonstrating the testing they execute on 

perimeter fencing, security doors, shutters and 

covers. Non-approved products will be tested in 

the demonstrations against LPCB approved 

alternatives which have reached a minimum of 

LPS 1175 SR-3 levels of compliance so visitors 

will be able to see the effectiveness of these 

industry-defining products. Following the live 

attack demonstrations, installers will be able to 

speak directly to the manufacturers of the 

tested products. 

Gerry Dunphy, Brand Director for IFSEC states: 

‘’We’ve been through an extensive research 

programme over the past twelve months, which 

has provided IFSEC with a clear set of directions, 

matching the direct needs of our customers. 

They’ve told us they have a need to understand 

the future, they need guidance on areas such as 

how cyber security impacts on physical systems 

and they need to hear from specialists they can 

trust. Our customers have told us what’s keeping 

them awake at night and it’s IFSEC’s duty to help 

them rest more comfortably!’’ 

Look out for Show Me How 

badges 

Wherever installers see a designated technician 

or enabler wearing a Show Me How badge at 

IFSEC 2018, they can expect a detailed 

explanation – not a sales pitch – of their 

product, so that they can gain a deeper 

understanding of the workings behind it, from 

how to install the technology , how to maintain 

it and what it can deliver. 

46 


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features that further enhance the safety of your sites and make life easier for 

the installer. 

By offering a high quantity of alarms, the CP-HSD range packs a punch when 

added to existing systems with multiple alarm triggering devices. Using 

multiple alarm triggers means you can cover and protect a larger area. 

CP-HSDs fall into six varieties, AHD & IP options for each of the 10x, 20x and 

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IFSEC SHOWCASE 

Opening Times 

Tuesday 19 June 2018 

10:00 hrs - 17:00 hrs 

Wednesday 20 June 2018 

10:00 hrs - 17:00 hrs 

Thursday 21 June 2018 

10:00 hrs - 16:00 hrs 

INNOVATION ON SHOW 

This year IFSEC International is being held at London ExCeL from 19th to 

21st June. Here we look at a selection of some of the new products and 

services being showcased 

IFSEC is evolving and is designed to deliver the 

message that security is critical in today’s 

society. Security professionals around the 

world are asking to be shown their way around the 

future of integrated security, and IFSEC 2018 has 

been built around this request. Following 

extensive research, IFSEC’s focus is expanding to 

encompass the growing convergence between 

physical and cyber security. 

For 2018 there will be a number of new 

attractions in addition to the seminars and 

training theatres. Plus this year there is the new 

‘Show Me How’ programme aimed squarely at 

installers, providing all of the information and 

content that research with engineers has brought 

to the fore. 

In response to the pleas of the global security 

industry, IFSEC 2018 will show installers how to fit 

the latest kit, what it does and what it takes to 

maintain it. IFSEC will show the future, and it will 

show installers how to take advantage of 

emerging opportunities and the vendors to trust. 

With more than 600 exhibitors showcasing over 

10,000 products there is no way we could feature 

everyone and list all of the new product launches 

that will be announced during the three days, so 

we have focused on a select few companies that 

should be on your ‘ones to visit’ list while you 

make your way around the show. 

Keep an eye out for the PSI team while you are 

there too - you’ll find us on stand D200 so please 

pop along and say hello! 

PURPOSE-BUILT SURVEILLANCE STORAGE 

Recently Western 

Digital unveiled the 

WD Purple microSD 

card, a highendurance 

card which 

can continuously 

record for up to two 

years 

IFSEC Stand: E200 

Western Digital Corporation is a data 

technology company which provides 

a variety of data solutions, purposebuilt 

for today’s surveillance needs 

As the adoption of 4K Ultra HD video, 

emerging AI applications and analytics drive 

the rapid growth and evolution of data in 

surveillance, the company is committed to 

providing the best solutions to handle 

surveillance data. Whether it’s a business 

employing surveillance video to keep their assets 

secure or a retailer utilising surveillance to 

accurately analyse shopping behaviour through 

video facial recognition, capturing and assessing 

every moment is critical. 

Western Digital’s surveillance solutions can be 

split into three categories: capturing data; 

analysing data; and edge systems. For capturing, 

the company provides the WD Purple 

Surveillance HDD for high-capacity support for 

NVRs and DVRs. Built for 24/7, always-on, highdefinition 

security systems. With a supported 

workload rate of up to 180 TB/yr and support for 

up to 64 cameras, WD Purple drives are optimised 

for high-intensity surveillance systems and their 

demands. 

For analysing the data captured, the 

Ultrastar® HDD series for use in back-end servers 

performing surveillance analytics. Optimised to 

deliver the highest capacity at low total cost of 

ownership (TCO), the Ultrastar Hs14 provides 

unprecedented capacity leadership, delivering 

efficiency, quality and reliable performance 

required by cloud and hyperscale datacentres. 

Recently Western Digital unveiled the WD 

Purple microSD card, a high-endurance card 

which can continuously record for up to two years, 

can endure temperatures from -25°C to 85°C, and 

card health monitoring capabilities which notifies 

when it's time to service the card. This card is a 

great fit for cameras and other edge devices. 

To see our full surveillance portfolio and find 

out more visit us at IFSEC on Stand E200. 

48 


Visitors to stand D300 will see 

firsthand how AI is revolutionising 

the surveillance technology 

landscape, with Hikvision 

demonstrating a variety of new 

products in its AI Series: 

• Queue Management Technology: Live queue 

information analysis providing real time alerts 

with the ability to provide data reports/analysis, 

for optimisation of business service and 

operational efficiency. 

• Deep in Mind: Crowd density analysis: 

Optimise, analyse and generate alert levels of 

crowds with detailed reports in different time 

frames. Reduce false alarms (up to 90%) by 

distinguishing target type, improving the 

efficiency of perimeter defense and operational 

costs in monitored applications. 

• Deep in View: Deep learning algorithm for 

human behavior analysis (loitering, falling 

down) and demonstrating highly accurate face 

capture. Also shown will be technology that 

delivers information regarding vehicular activity, 

such as illegal parking detection. 

• Deep in View Facial Recognition: Deep 

Learning facial recognition technology 

integrated with access control to allow people 

quick and convenient entry to offices using 

secured biometric identification. Provides a 

convenient system for quick access 

Another AI-powered product on display at 

THE POWER OF AI 

IFSEC 2018 will be Hikvision’s Deep in View 

Thermal camera, which can distinguish objects 

based on target type, reducing false alarms by 

up to 90% and providing appropriate 

notifications. 

HikCentral 

Hikvision’s new video management system, 

HikCentral, brings multiple technologies into 

one intelligent platform, utilising the advanced 

benefits offered by the AI Series to deliver 

complete integrated surveillance solutions in 

one comprehensive, simple-to-use package. 

IFSEC Stand D300 

WORKING SMARTER WITH MAXPRO CLOUD 

At IFSEC 2018, Honeywell will be 

demonstrating its MAXPRO Cloud 

platform – the integrated security 

offering designed specifically for 

small-to-medium-sized (SMB) 

businesses 

MAXPRO Cloud is a flexible and scalable 

platform which enables customers to 

achieve more efficient safety and security, 

reduces IT infrastructure costs, and streamlines 

operations by empowering small-to-medium 

business owners to efficiently operate and access 

data from their access, intrusion and video 

systems. For example, a business with multiple 

sites can use MAXPRO Cloud to make decisions on 

access control remotely from a smartphone, 

instead of having to spend time accessing a 

desktop computer at one particular location. In 

addition, because the system is cloud-hosted 

there is no additional server or software to buy 

and manage. 

MAXPRO Cloud gives installers the opportunity 

to create new recurring monthly revenue from 

cloud hosted systems, while providing an 

integrated security platform with lower 

installation and service costs. 

With remote access management, SMBs no 

longer have to face costly downtime waiting for 

the correct person with the key to open facilities. 

Enabling customers to remotely monitor their 

environments through the cloud can protect their 

critical assets through a cost-effective solution. 

At IFSEC, Honeywell experts will be on-hand to 

demonstrate how MAXPRO Cloud can enhance 

your service offering and provide real benefits for 

your customers. 

IFSEC Stand: B400 


49

IFSEC SHOWCASE 

DEMONSTRATING STRENGTH IN DEPTH 

The latest version of 

ACT Enterprise will be 

released in August, 

but visitors can see 

the new feature sets 

in action on the show 

floor 

Vanderbilt is looking forward to 

demonstrating its product portfolio’s 

strength and depth at IFSEC 2018 

Integration, Software-as-a-Service solutions, 

and a new version of ACT Enterprise will feature 

strongly at Vanderbilt’s stand F305. 

The latest version of ACT Enterprise will be 

released in August, but visitors can see the new 

feature sets in action on the show floor. These 

additions include integration 

with the Assa Abloy wireless 

product range, a rules mapping 

engine and PoE Ultra, and an 

ACT Enterprise app. 

Integration will also to be a 

priority, with significant focus being placed on 

technology partnerships that enhance Vanderbilt’s 

functionality and reach in the market. On top of 

ACT Enterprise’s integration with Assa Abloy, the 

solution also interfaces with Vanderbilt's awardwinning 

intruder detection system, SPC. In 

addition, the much-touted SPC-Milestone plugin 

will be on display at stand F305. 

Vanderbilt will also be sharing its expertise in 

Software-as-a-Service solutions, with “how-to” 

demonstrations on ways that installers can get 

the most out of the company’s award-winning 

solutions, ACT365 and SPC Connect. 

IFSEC Stand F305 

UPGRADING SECURITY SYSTEMS 

TO ADD MORE VALUE, EVERY DAY 

Texecom opens a new world of possibilities 

from professional alarm systems 

At IFSEC 2018, the 

Texecom stand will 

feature live 

demonstrations of Texecom 

security systems in both 

commercial and residential 

scenarios, showcasing how 

intruder alarm systems can 

add value every day and 

defeat the ‘grudge 

purchase’ mentality. 

Building automation with 

Texecom Connect 

Texecom Connect puts users in control of building 

automation. From checking that appliances are 

turned off to receiving notifications when children 

come home, it personalises how people automate 

their homes and buildings. It adds value to 

security systems by delivering the features and 

benefits that end users are demanding, giving 

them the flexibility and freedom to enjoy an 

interactive and positive experience. 

Perimeter security & Safety Devices 

Ricochet-enabled perimeter security systems 

offer real peace of mind by putting off an 

intruder – whether an opportunist or a planned 

break-in attempt – before they get near the 

property. Texecom’s Ricochet mesh technology 

also allows installers to offer commercial-grade, 

wireless carbon monoxide (CO) and smoke 

detectors. 

Cloud Services 

Texecom will also be demonstrating how cloudbased 

installer management tools can deliver 

operational efficiencies and increased value to 

installers and end-users alike. 

Adding value, increasing the bottom line 

Texecom offers installers the added-value 

benefits that end users are demanding. Whether 

it’s automation, cameras, perimeter security, 

safety devices and aesthetic upgrades like metal 

keypads, installers and integrators can up-sell 

and offer systems that don’t feel like a grudge 

purchase but instead add real value – to their 

customers and to their bottom line. 

IFSEC Stand: F100 

50 


PANASONIC USE ETHICAL HACKER 

TO HIGHLIGHT CYBER THREAT 

Panasonic will host brunch and 

learn sessions every day of IFSEC 

2018, covering topics such as 

video management, facial 

recognition and cyber security – 

using an ethical hacker to highlight 

cyber threat 

On Tuesday, the company will present 

‘Panasonic breaks the VMS mould with 

Video Insight’. Video Insight (VI) is the 

company’s end-to-end VMS solution, that 

eliminates OPEX costs with no ongoing license 

fees. An affordable and flexible end-to-end 

solution, VI has the ability to support devices 

from over 150 manufacturers. 

On Wednesday, Panasonic will ask ‘Are you 

underestimating the threat of cyber security?’ by 

utilising an ethical hacker to give a tutorial on 

how to mitigate the risk of cyber attacks on your 

security surveillance system, using Panasonic 

Secure Communications 

The final session of the week, ‘Power up your 

facial recognition technology’, will provide an 

insight in to the company’s development of facial 

recognition software. Panasonic facial matching 

technology has ranked as the industry’s most 

accurate in independent testing by NIST. 

In addition, as the main sponsor of the 

Tavcom theatre at IFSEC, Panasonic will be 

presenting Video Insight and its compatibility 

with Secure Communication, to reduce the risk 

of cyber attacks. The presentation takes place on 

Wednesday 21st June at 11.20am. 

Each brunch and learn session will run from 

11am-12pm in Meeting Room 21 at Excel. 

To register for the 

sessions, please visit: 

BE SMART! 

Read PSI magazine 

on your tablet 

or smartphone 

using the FREE app 


51

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Raise your marketing game 

PSI’s resident business expert Jim 

Rathbone reveals the seven 

foundations of effective marketing 

aving worked and spoken over the last 

Hseven years with many fire and security 

installers, I have come to realise that very 

few see marketing as a strength in their 

company. In fact, many recognise it as a major 

weakness that stops them from achieving the 

true potential of their business. 

In some ways this is not surprising. Many fire 

and security installer business owners have 

technical rather than sales and marketing 

backgrounds. By contrast, world class 

companies such as Amazon, Apple and Google 

don’t only have great technical strengths 

together with distinctive products and services; 

they also excel at marketing. Think of how 

brilliant Steve Jobs was at marketing. 

If you wish to accelerate the growth of your 

business, you may well have to improve your 

sales process and selling skills, as well as the 

experience your customers have of buying from 

you. It is however likely that you will also need 

to raise your marketing game. What do you 

need to do to achieve this? 

In my view, there are seven foundations 

which determine the success of your marketing 

activities. Put them into place and you will go a 

long way towards securing the success and 

growth of your business. Ignore them and you 

will struggle. 

The seven foundations are: 

position yourself against the competition in a 

way that makes you stand-out from the crowd. A 

unique selling proposition (USP) is simply a 

description of your products, services and 

company which compels your prospects and 

customers to buy from you and not your 

competitors. 

Give evidence for what you 

deliver 

Positive testimonials about your products and 

services, given by satisfied customers, are one 

of the most powerful tools known in marketing. 

Testimonials "prove" that your products and 

services are as good as you say they are. It 

shows potential buyers that others have already 

tried and tested your products or services, and 

found them good enough to recommend. 

Providing case studies relevant to your target 

market also adds to your credibility and gives 

prospects and customers confidence to buy 

from you. 

Communicate the benefits 

It is vital in all your sales and marketing to 

communicate the benefits of what you offer. In 

reality, people don't buy your products or 

services or what you do for them (features). 

(continued over) 

“If you wish to 

accelerate the growth 

of your business, you 

may well have to 

improve your sales 

process and selling 

skills, as well as the 

experience your 

customers have of 

buying from you” 

Choose your target markets 

carefully 

Choosing your target market is one of the most 

important business decisions you'll ever make. 

Which markets will you focus your marketing 

efforts and resources on? It makes sense as part 

of this to define what your best and most 

profitable clients have in common and then 

develop your sales and marketing programs to 

find more customers with that ideal profile. 

Define and communicate what 

makes you distinctive 

If you want customers to choose you, you must 


53

“Beware of stopping 

potentially successful 

campaigns by taking a 

short term view that 

fails to include 

revenues that come 

from repeat business 

after the initial sale” 

54 

(continued from previous page) 

They buy the results that your products or 

services bring to them (benefits). In a recent 

field visit with a salesperson , that sales 

person’s whole focus was on the technical 

features of the intruder alarm system and the 

system design that the company was offering. 

The salesperson completely forgot to mention 

the enormous benefit that they could deliver, 

the very thing the prospect was looking for - 

protection of their £7m stock in their new state 

of the art national distribution centre. 

Test and measure your 

marketing activities 

One of the biggest reasons for failed marketing 

is simply a failure to consistently test and 

measure the results of all lead generation 

methods. Marketing doesn't need to only be an 

art - it must also be a science. You can enhance 

the effectiveness of your marketing spend by 

simply doing more of what works and refining or 

stopping what doesn’t work. Of course, this is 

only possible if you track the source of leads, 

and the sales which result from those leads, to 

know your return from specific marketing 

activities and investments. 

Recognise the lifetime value 

of customers 

Understanding the importance of the lifetime 

value of customers can have a radical impact on 

the way you view your marketing spend. Most 

businesses only assess the effectiveness of their 

marketing activities by measuring the immediate 

sales or gross profit that result from individual 

campaigns. Beware of stopping potentially 

successful campaigns by taking a short term 

view that fails to include revenues that come 

from repeat business after the initial sale. 

Generate leads using multiple 

methods 

Many owner managed businesses use only one 

or two marketing methods to reach new 

customers. For most, this is word-of-mouth or 

direct sales. 

The most dangerous number is one - one key 

customer, one key employee, one lead 

generation method. 

If your business is doing OK with only one 

marketing method, just imagine what you could 

achieve if you had three, five or seven proven 

lead generation methods! 

With only one lead generation method, you 

also expose yourself to significant risk. What 

happens if you rely mainly on one salesperson 

and that person leaves, or if you rely principally 

on website leads and Google change their 

algorithm? 

A well-known and respected marketer, Jay 

Abraham, explains this by using the analogy of 

the Parthenon in Athens. Think of the roof as 

total sales leads or revenue and the pillars as 

lead generation methods. If you only have one 

lead generation method, the roof is not only 

unstable but positively tottering. Better to have 

multiple methods –more pillars to hold the roof 

up. By developing multiple methods of 

generating sales leads, you put yourself on a 

firmer foundation for greater success and 

security. 

There are many ways to generate sales leads. 

Here are a select few: 

1. Google AdWords 

2. Relationships with intermediaries such as 

building or M and E contractors or 

consultants 

3. Referrals 

4. Personal introductions 

5. Email marketing 

6. Social media activities 

7. Telemarketing 

8. Direct mail 

9. Networking at, for example, technology 

update events and exhibitions 

10.Public relations such as editorials 

11. Advertising 

12.Exhibiting and giving seminars at industry 

conferences and events 

How many of these methods are you using? 

How many have you tested in the past? And if 

you tested them, are you sure you followed best 

practice in implementing them? 

Why not evaluate how good your business is 

at marketing by scoring yourself out of ten on 

each of the seven key foundations covered 

above? 

Commit yourself to making marketing a 

strength of your company and you will 

accelerate the sustainable growth of your 

business. 

Jim Rathbone is the Managing Director 

of Rathbone Results. 

Contact him at jim@rathboneresults.com 


Get Recognised 

Get Registered 

The Professional 

Register 

Raising Professional Standards 

in the Security & Fire Industry 

Recognising Competence and Qualifications 

for Individuals who Install & Maintain Security 

& Fire Systems. 

Find out more or Register now at: 

www.ctsp.org.uk

PSI GOLF DAY 

THE PSI GOLF DAY 2018 

We hope you will be able to 

join us at Luton Hoo this 

year for a round of golf, 

awards dinner or both! 

For more details on taking 

part contact David Lewis on 

0208 295 8309. 

This year the PSI Golf Day and 

Premier Awards are being held at 

Warren Weir at Luton Hoo. Why not 

come and join us for the day on 

12th July? 

his year the PSI Golf Day and the Premier 

TAwards is being held at Warren Weir at 

Luton Hoo in Bedfordshire. 

From 1601 to present day, Luton Hoo has 

always been an estate that has brought 

Bedfordshire an enormous amount of pride and 

the 7,107 yard long and par 73 course offers a 

harmonious blend of inland links and mature 

parkland, meandering through the estate. 

Warren Weir, where the PSI Premier Awards 

Dinner will be taking place, nestles within the 

stunning 1,065 acre grounds of Luton Hoo Hotel, 

Golf & Spa and is a self-contained private event 

venue with 84 luxurious bedrooms and suites. 

The PSI Premier Awards Dinner (and Golf 

Day) will take place on the 12th July, when we 

will announce who the winners are of the 

industry’s only awards campaign based on the 

votes of security installers. 

Following the meal and presentations there 

will be after-dinner entertainment from former 

Arsenal and England footballer, and current 

TalkSport presenter, Ray Parlour with a chance 

to unwind in the luxurious surroundings of the 

Waren Lounge afterwards. 

The Golf Competitions 

During the day, the annual PSI Golf Day will pit 

the skills of the industry’s golfers against each 

other in Texas Scramble and Stableford 

competitions. Every year installers, 

manufacturers and suppliers compete for the 

prestigious trophies and enjoy all-day 

refreshment and catering in glorious 

surroundings with great company. 

For those looking to stay overnight, Warren 

Weir has rooms to meet all requirements as well 

as those in the in the Parkland and Country 

Club. Book your accommodation via please 

contact Lindsey Bierton on 01582 698887 

mentioning the PSI Golf Day. 

A day to remember for all competitors and 

their guests! 

56 


INSTALLER World 

SUPPORTING THE SECURITY & FIRE INSTALLER INDUSTRY 

“ 

You have to be here if you want 

to be regarded as a key player 

in the security market. 

“ 

9859 

installers at IFSEC & 

FIREX International 2017 

79% 

of visitors come to 

source new products 

£20.7bn 

total budget of onsite 

visitors to IFSEC 2017 

Enquire about exhibiting at IFSEC 2018: ifsec.events/international

Open Door 


Open Door is a unique online service from PSI that provides in-depth information from a selection 

of market leading companies. White papers, case studies, videos, news, educational articles and 

product data straight from the manufacturer are compiled by PSI magazine. Here are some of the 

recent highlights from the pages of Open Door..... 

Axis unveils comprehensive range of 

IR-enabled cameras at ISC West 

Infrared (IR) illumination provides a highly-effective enhancement for video 

surveillance in complete darkness. At ISC West in Las Vegas recently, Axis 

Communications unveiled several new network cameras featuring its IR functionality, including 

pan, tilt and zoom (PTZ) and fixed dome cameras, bullet, fisheye and panoramic cameras, and 

discreet sensors units. Together, these bring IR capability to almost any surveillance 

environment and answer an increased market demand. 

IR’s ability to allow cameras to literally ‘see in the dark’ is an obvious additional benefit to 

video surveillance for a number of reasons, from allowing 24/7 surveillance without the need for 

additional lighting, to enabling ultra-discreet surveillance in sensitive locations. By launching 

several new cameras which feature built-in IR illumination, Axis delivers the benefits of IR in the 

most cost-efficient, easily installed way to almost any indoor or external surveillance need. In addition, Axis OptimizedIR 

technology, featured in some of the new models, is the company’s own smart, power-efficient and patented IR LED technology. It 

optimally uses the light to enable an even illumination over the complete camera view. 

The new camera models are now available through Axis distribution channels. 

For more visit: www.axis.com 

Issues and resolutions for access control 

vulnerability 

90% of all access control cards in the industry today are easily copied and 

cloned. Copied credentials, fake credentials and card cloners can easily be ordered 

on the internet. This has created the growing realization that most access control ID systems are 

therefore totally open to being compromised and seriously vulnerable to attack. 

An employer using older techniques can no longer rely on the transactions on an audit report being accepted as proof of 

where someone went as people can simply claim it was not them, and their card must have been copied. 

Even when you used biometric devices there are hacking tools out there that make these systems equally at risk of attack 

unless proper actions are taken. 

Many corporate compliance rules can easily be broken by employees modifying their passes to a different number to perform 

an illegal event. For example: the banking rules on compulsory holidays, secure document printing, computer login, ensuring 

people do not discuss financial deals during transactions, ensuring people can only use equipment if they are authorized etc. 

Whether you are using prox cards, older or new smart cards, biometrics or a mobile form of credential, we recommend that 

you quickly perform a penetration review of your system. This will identify if your credentials can 

be cloned or copied and that your whether you readers/communications can be tampered with 

allowing them to be bypassed by a sniffing attack. 

For more visit: vanderbiltindustries.com 

58 


Integriti improves security and access 

control for Stockport College 

As an existing Inner Range customer and user of its legacy systems 

(Concept and Insight), Stockport College was keen to upgrade to 

Integriti and benefit from improved access control, security and building automation 

capabilities. The college is a busy site with huge numbers of people entering and exiting 

the campus all day. It also houses high value assets like IT equipment, as well as 

confidential information such as student data and examination papers. 

To maintain stringent security levels, Stockport College System Electrician Tim Banham recognised that it was essential for 

him and the rest of the facilities & security team to introduce a more comprehensive security system to conveniently manage 

student, staff and visitor entry and exit, whilst also reducing the risk of intruders, theft and even terror attacks. 

With Integriti, the college can leverage the system’s compatibility with cluster serving architecture, auto-discovery of door 

controllers and devices, as well as integrated Ethernet, to provide remote management and uploads via a smartphone. Another 

key feature is that it has been designed around system-centric programming. The process of 

user setup has been simplified to a ‘Who? What? Why?’ approach, a language used to 

describe permissions, rather than system-speak. This simple change revolutionises 

permissions setups. 

For more visit: www.innerrange.co.uk 

Trusted Platform Module explained in new 

white paper 

As security systems have transitioned into network devices over the last 

few decades, system vulnerabilities have transitioned as well. This shift in 

network utilisation brings with it far more vulnerabilities than compared to older analogue 

systems, and due to the very nature of networking the outer boundary of the surveillance 

system can be vulnerable to attack. 

The ‘arteries’ of an IP system, the physical network connections, need to reach the edge components, namely the cameras, 

which are often mounted in exposed locations. Thus, these arteries and edge components need intensified protection. 

For years, Bosch IP cameras, encoders and selected storage systems come with an onboard security chip – actually a systemon-a-chip 

which is called Trusted Platform Module (TPM) – that provides functionality similar to crypto smart cards everyone 

knows from daily life, like credit or debit cards. Such a Trusted Platform Module secures authenticity and acts like a safe for 

critical data, protecting certificates, keys, licenses, etc. against unauthorised access even when the device is physically opened 

to gain access. 

A Trusted Platform Module is a self-contained system that acts like a cryptographic coprocessor to the camera system, 

connected to it via a serial interface. IIt runs its own firmware which is continuously maintained to 

provide optimal protection against possible threats known from the market. Its firmware is only 

loaded in a secure production environment, not remotely like firmware for cameras. 

Read more in the new white paper from Bosch. For more visit: uk.boschsecurity.com/en/ 

Why have exterior perimeter protection? 

Perimeter protection provides the peace of mind of knowing your 

security system will detect an intruder even before they have 

access to your home. It turns intruder detection into intrusion prevention. 

External detection is a lot more challenging than conventional intruder systems, 

however. How stable and reliable will it be? How will it cope with animals or strong 

winds? How many false alarms will you get? These are all valid questions. 

In the past, some manufacturers have simply taken an intruder detector and adapted it for outdoor use. This is simply wrong; 

these systems inevitably result in too many false alarms. A perimeter detector needs to be purpose-built and fit for the job. 

Texecom’s two main outdoor security motion sensors are the Premier External TD (wired) and Premier External TD-W 

(wireless). Utilising two non-overlapping PIR sensors with superior mirrored optics, the Premier External TD is designed to 

perform in the harshest outdoor environments and is more than a match for anything the British outdoors can throw at us, 

whether it’s foxes, wind or rain. 

Featuring Texecom’s unique Ricochet mesh technology, the Premier External TD-W offers superior wireless connectivity, 

allowing system designers complete freedom of positioning. Upgrades are also quick and easy. It also features two nonoverlapping 

PIR sensors with superior mirrored optics for outstanding false alarm immunity. It is the 

perfect front-line wireless defence for any home. For more visit: www.texe.com/uk 


59

Security Systems 

Engineer 

Cia 2000 Ltd are one of the largest family run business 

based in Lees, Oldham. 

 

 

 

 

 

 

 

 

We are looking for someone who is driven and willing to 

 

 

 

 

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SECURE 

with the experience 

INSTALLATION MAINTENANCE SERVICE 

Stay Connected to your Security 

Intelligent Network Lighting 

A comprehensive range of Infra-Red, White-Light and Hybrid LED Network Illuminators 

www.rayteccctv.com

APPLICATION 

Outdoor storage 

showroom 

investment is 

secured 

Amthal has worked with 

Alfresco Living to design and 

install fire and security 

solutions for its new 

showroom and present 

protection for staff, visitors 

and products in storage. 

Alfresco Living specialises 

in the supply and installation 

of outdoor products for 

homeowners to maximise 

usage of their garden, 

terrace or patio space. 

Making a significant 

investment in a new 

showroom, Alfresco Living 

decided upon Amthal as its 

fire and security partner of 

choice, working in 

partnership to create a 

bespoke solution without 

impacting on the style and 

feel of the new facility’s design. 

Adam Rayner, Director at Alfresco Living 

commented: “The new showroom is the ideal 

place to present product examples from our 

high-end product range. We wanted to create an 

open and welcoming environment, but at the 

same time we were very conscious to ensure the 

right security was in place to protect against risk 

of vandalism or theft. 

Personal protection technology 

for global ventures 

CriticalArc has been appointed by FCC Group (FCC) 

to help develop and implement SafeZone as a 

multinational safeguarding solution for all its 

employees and any accompanying family 

members while they are working overseas on 

company projects. 

CriticalArc’s SafeZone personal protection and 

emergency response system is already being used 

by FCC as part of their initial deployment phase in 

three different security challenges: for the FAST 

consortium to design and build the Riyadh Metro 

in Saudi Arabia, for all FCC projects in Egypt, and 

on a gas pipeline construction project in North 

Mexico. Based on these experiences FCC then 

plans to integrate SafeZone more widely and to 

start rolling out the approach from mid-2018 to 

cover all its international operations in over 35 

countries. 

“FCC believes that SafeZone is the ideal tool to 

help us provide an even higher level of emergency 

support and assistance to all employees and their 

families across all our international operations. 

The tool will give everyone peace of mind when 

they are travelling between different work 

locations or exploring the country in their free 

time, plus it gives FCC a reliable method for 

instant mass communication, for example, to 

broadcast regional alerts, weather warnings or 

travel updates,” said José Morales, corporate 

security director at FCC Group. 

One of the key challenges for expatriates and 

their families is having to deal with the cultural 

differences, language barriers or growing political 

tensions that in some regions can lead to even 

minor incidents quickly escalating out 

of control. For example: if someone is 

involved in a road traffic accident or 

stopped for questioning by the police. 

SafeZone gives users the ability to 

call for immediate emergency 

assistance by pressing a button on 

their mobile phone. They do not need 

to say anything, and their phone 

automatically sends an alert with their 

exact location details to a centralised 

control room. 

“SafeZone is already used by 

universities and other further 

education establishments where the 

prime objective is to help protect 

students and staff both on and off 

campus. However, with FCC this is the 

first time SafeZone has been specified 

by a global security team for 

implementation across multiple 

geographies and such a diverse range 

of operational models. FCC’s 

expatriates and their families are much 

more widely dispersed, and in some 

regions the company’s security assets 

are not directly under its own control,” 

said Darren Chalmers-Stevens, 

CriticalArc EMEA managing director. 


61

APPLICATION 

CCTV and intercom system 

reduces anti-social behaviour 

Stanley Security has installed new CCTV and 

intercom systems at a number of residential blocks 

for property management company Griffin Grays. 

The result has been a reduction in anti-social 

behaviour and a more efficient way of working. 

Griffin Grays is an estate and property 

management company based in Grays, Essex. 

The latest addition to its range of services, 

Griffin Block Management is a managing agent 

service specifically for residential blocks in the 

Thurrock area. 

To provide customers with an effective and 

value for money service, Griffin Grays was keen to 

investigate latest cost-effective security options, 

including an alternate supplier to its intercom 

systems. Pam Honeywell, Property Manager for 

Griffin Grays, explains: “The intercoms we had on 

most sites were installed with long term contracts 

that did not include any maintenance, so as well 

as paying for the rental of the intercom system we 

had to pay separately for repairs. This system had 

been the same since the buildings were built, so 

the blocks were effectively paying a large fee for a 

very old system.” 

Stanley Security has installed new audio 

intercom systems, featuring vandal proof panels 

on entrances and new handsets in apartments. It 

worked with Griffin Grays to gain access to 

apartments with minimal inconvenience or 

disruption to residents. 

In addition to replacing the intercoms, Stanley 

Security has also helped Griffin Grays tackle an 

issue all too common to blocks of flats: fly tipping. 

“Most sites have bin stores that are close to the 

roads which encourages non-residents to fly tip 

large items,” states Pam. Stanley Security has 

installed small IP networked CCTV systems in 

these properties, consisting of four external 

cameras and some internal where required. These 

are recorded to on site hard drives, although 

discussions are afoot to move to remote 

monitoring. The CCTV has had an immediate 

positive impact: “To date the fly tipping has 

reduced as the cameras are highly visible. In 

addition to this, when residents are dumping 

items, we are able to evidence this and charge 

them direct for removal, therefore reducing the 

overall costs of refuse removal. 

“Some areas have been affected badly by 

antisocial behaviour; having the CCTV now gives 

us evidence to the perpetrators so that the police 

can deal with them appropriately.” 

Work was completed at eight sites to date with 

a further three underway. Each are under a tenyear 

contract which includes full service. 

New town centre CCTV system 

for Keswick Town Council 

Chubb Fire & Security is helping the Town 

Council in Keswick to combat crime and reduce 

anti-social behaviour in the town centre with the 

installation of a new high-definition CCTV 

system at The Moot Hall. 

The Moot Hall, originally built in 1571, is a 

Grade II-listed building located at the southern 

end of the main street in Keswick town centre. It 

was identified by the council as the best location 

for a new CCTV system due to the number of 

crimes in Keswick tied to the market square. 

Lynda Walker, Town Clerk at Keswick Town 

Council, said: “It was clear to the council that 

the lack of CCTV was causing problems for 

Keswick police, so we hope that this new system 

will provide them with greater assistance.” 

Chubb has installed four high-definition CCTV 

cameras, positioning one camera on each of the 

corners of the building to maximise the coverage 

area. Designated Keswick Town Council 

employees can access the footage remotely at 

any time as required. 

62 


Access control installation 

enhances apartment security 

Delta Security has further enhanced security at a 

private residential development in Woodford, 

Essex with a new security installation including 

audio-visual access control and new aluminium 

security doors. 

The access control solution serves 30 

apartments and comprises Videx door entry 

functionality and an Intratone cloud-based fob 

key system. Each resident now has an LCD video 

screen connected to their handset allowing them 

to see and hear who is attempting access. The 

system has been extended to include both the 

front and back trade entrances providing 

additional convenience for residents accepting 

supermarket and online deliveries. 

The key fob system provides each resident 

with access to both entrances, with fobs 

distributed to individuals and fully explained to 

residents prior to installation. Management is 

able to program fobs on site using the software 

provided, updating access as and when required. 

Craig Tranfield, resident board member, 

responsible for the project says the fob system 

is ideal for a development of this type: 

Securing doors at the Design 

Museum in London 

Abloy UK has supplied the Design Museum in 

Kensington, London, with over 56 PROTEC2 CLIQ 

electromechanical cylinders to secure doors 

within the building and form part of a security 

system that protects high value assets and 

exhibits. 

The Design Museum building is 10,000 square 

metres with over 100 staff working at any given 

time in the three galleries, restaurant, café and 

events space. 

The museum opened to the public in November 

2016 and required a new master key system 

within the schedule. 

Abloy were asked to specify two options - a 

solely mechanical solution and PROTEC2 CLIQ, an 

electro-mechanical solution. 

CLIQ was selected over the mechanical option 

as this gave the museum more flexibility to 

change access, whilst eliminating the need to 

change cylinders. There are a number of different 

contractors on site every day and the security 

team were having to escort visitors around the 

site, which was proving very time consuming. 

The CLIQ software was installed in the control 

room and the cylinders secured doors, allowing 

access only to areas personnel were authorised to 

enter. This gave the flexibility to change access 

without jeopardising security. For example, if a 

master key was lost on a mechanical system they 

would have had to replace cylinders as well as 

keys which would have been costly, but CLIQ 

eliminated this risk. 

Abloy worked closely with the architect and 

construction company to obtain information of 

door sizes and quantities and also highlighted 

“Previously keys were given to residents’ family 

members and there was no way to manage the 

number of keys distributed or cancel a key if it 

went missing. As each fob is coded we are able 

to cancel any that are lost, and indeed 

reprogram them if they turn up! This system 

allows us to allocate access to additional doors 

for those with a responsibility for both blocks.” 

compliance requirements to ensure the 

installation met British Standards. 

Brian Reeves, Head of Facilities at the Design 

Museum, said: “We felt that a traditional cylinder 

locking system wouldn’t work for us, because if 

keys were lost we’d have to replace the whole 

suite. By using CLIQ we can just replace the lost 

key, or cancel access. 

“The system also allows us to audit access, 

giving us more granular control over the building.” 

Lisa O’Flynn, CNI Account Manager at Abloy 

UK, added: “CLIQ gives the Design Museum extra 

functionality over a mechanical system. As well as 

being able to change access rights, the system 

offers audit trails, and can be integrated with 

other cloud-based solutions for control via one 

central management programme.” 


63

Best Value Security Products from Insight Security 

www.insight-security.com Tel: +44 (0)1273 475500 

...and 

lots 

more 

Computer 

Security 

Anti-Climb Paints 

& Barriers 

Metal Detectors 

(inc. Walkthru) 

Security, Search 

& Safety Mirrors 

Security Screws & 

Fastenings 

Padlocks, Hasps 

& Security Chains 

Key Safes & Key 

Control Products 

Traffic Flow & 

Management 

see our 

website 


KERI SYSTEMS UK LTD 

Tel: + 44 (0) 1763 273 243 

Fax: + 44 (0) 1763 274 106 

Email: sales@kerisystems.co.uk 

www.kerisystems.co.uk 


ACCESS CONTROL & DOOR HARDWARE 

ALPRO ARCHITECTURAL HARDWARE 

Products include Electric Strikes, Deadlocking Bolts, Compact Shearlocks, 

Waterproof Keypads, Door Closers, Deadlocks plus many more 

T: 01202 676262 Fax: 01202 680101 

E: info@alpro.co.uk 

Web: www.alpro.co.uk 

ACCESS CONTROL – SPEED GATES, BI-FOLD GATES 

HTC PARKING AND SECURITY LIMITED 

St. James’ Bus. Centre, Wilderspool Causeway, 

Warrington Cheshire WA4 6PS 

Tel 01925 552740 M: 07969 650 394 

info@htcparkingandsecurity.co.uk 

www.htcparkingandsecurity.co.uk 


COVA SECURITY GATES LTD 

Bi-Folding Speed Gates, Sliding Cantilevered Gates, Road Blockers & Bollards 

Consultancy, Design, Installation & Maintenance - UK Manufacturer - PAS 68 

Tel: 01293 553888 Fax: 01293 611007 

Email: sales@covasecuritygates.com 

Web: www.covasecuritygates.com 


INTEGRATED DESIGN LIMITED 

Integrated Design Limited, Feltham Point, 

Air Park Way, Feltham, Middlesex. TW13 7EQ 

Tel: +44 (0) 208 890 5550 

sales@idl.co.uk 

www.fastlane-turnstiles.com 


SECURE ACCESS TECHNOLOGY LIMITED 

Authorised Dealer 

ACCESS CONTROL MANUFACTURER 

NORTECH CONTROL SYSTEMS LTD. 

Nortech House, William Brown Close 

Llantarnam Park, Cwmbran NP44 3AB 

Tel: 01633 485533 

Email: sales@nortechcontrol.com 

www.nortechcontrol.com 

ACCESS CONTROL – BIOMETRICS, BARRIERS, CCTV, TURNSTILES 

UKB INTERNATIONAL LTD 

Planet Place, Newcastle upon Tyne 

Tyne and Wear NE12 6RD 

Tel: 0845 643 2122 

Email: sales@ukbinternational.com 

Web: www.ukbinternational.com 

Tel: 0845 1 300 855 Fax: 0845 1 300 866 

Email: info@secure-access.co.uk 

Website: www.secure-access.co.uk 

Custom Designed Equipment 

• Indicator Panels 

• Complex Door Interlocking 

• Sequence Control 

• Door Status Systems 

• Panic Alarms 

 

• Bespoke Products 

Hoyles are the UK’s leading supplier of 

custom designed equipment for the 

security and access control industry. 

From simple indicator panels to 

complex door interlock systems. 

www.hoyles.com 

sales@hoyles.com 

Tel: +44 (0)1744 886600 

BUSINESS CONTINUITY 

TO ADVERTISE HERE CONTACT: 

Paul Amura 

Tel: 020 8295 8307 

Email: paul.amura@proactivpubs.co.uk 

BUSINESS CONTINUITY MANAGEMENT 

CONTINUITY FORUM 

Creating Continuity ....... Building Resilience 

A not-for-profit organisation providing help and support 

Tel: +44(0)208 993 1599 Fax: +44(0)1886 833845 

Email: membership@continuityforum.org 

Web: www.continuityforum.org 

www.insight-security.com Tel: +44 (0)1273 475500

CCTV 

CCTV 

Rapid Deployment Digital IP High Resolution CCTV 

40 hour battery, Solar, Wind Turbine and Thermal Imaging 

Wired or wireless communication fixed IP 

CE Certified 

Modicam Europe, 5 Station Road, Shepreth, 

Cambridgeshire SG8 6PZ 

www.modicam.com sales@modicameurope.com 

CCTV SPECIALISTS 

PLETTAC SECURITY LTD 

Unit 39 Sir Frank Whittle Business Centre, 

Great Central Way, Rugby, Warwickshire CV21 3XH 

Tel: 01788 567811 Fax: 01788 544 549 

Email: jackie@plettac.co.uk 

www.plettac.co.uk 

CONTROL ROOM & MONITORING SERVICES 

CCTV POLES, COLUMNS, TOWERS AND MOUNTING PRODUCTS 

ALTRON COMMUNICATIONS EQUIPMENT LTD 

Tower House, Parc Hendre, Capel Hendre, Carms. SA18 3SJ 

Tel: +44 (0) 1269 831431 

Email: cctvsales@altron.co.uk 

Web: www.altron.co.uk 

ADVANCED MONITORING SERVICES 

EUROTECH MONITORING SERVICES LTD. 

Specialist in:- Outsourced Control Room Facilities • Lone Worker Monitoring 

• Vehicle Tracking • Message Handling 

• Help Desk Facilities • Keyholding/Alarm Response 

Tel: 0208 889 0475 Fax: 0208 889 6679 

E-MAIL eurotech@eurotechmonitoring.net 

Web: www.eurotechmonitoring.net 

DISTRIBUTORS 

CCTV 

G-TEC DISTRIBUTION 

Gtec House, 35-37 Whitton Dene 

Hounslow, Middlesex TW3 2JN 

Tel: 0208 898 9500 

www.gtecsecurity.co.uk 

sales@gtecsecurity.co.uk 

SPECIALISTS IN HD CCTV 

MaxxOne 

Unit A10 Pear Mill, Lower Bredbury, Stockport. SK6 2BP 

Tel +44 (0)161 430 3849 

www.maxxone.com 

sales@onlinesecurityproducts.co.uk 

www.onlinesecurityproducts.co.uk 

AWARD-WINNING, LEADING GLOBAL WHOLESALE 

DISTRIBUTOR OF SECURITY AND LOW VOLTAGE PRODUCTS. 

ADI GLOBAL DISTRIBUTION 

Distributor of electronic security systems and solutions for over 250 leading manufacturers, the company 

also offers an internal technical support team, dedicated field support engineers along with a suite of 

training courses and services. ADI also offers a variety of fast, reliable delivery options, including specified 

time delivery, next day or collection from any one of 28 branches nationwide. Plus, with an ADI online 

account, installers can order up to 7pm for next day delivery. 

Tel: 0161 767 2990 Fax: 0161 767 2999 Email: sales.uk@adiglobal.com www.adiglobal.com/uk 

CCTV & IP SECURITY SOLUTIONS 

PANASONIC SYSTEM COMMUNICATIONS COMPANY 

EUROPE 

Panasonic House, Willoughby Road 

Bracknell, Berkshire RG12 8FP UK 

Tel: 0207 0226530 

Email: info@business.panasonic.co.uk 

TO ADVERTISE HERE CONTACT: 

Paul Amura 

Tel: 020 8295 8307 

Email: paul.amura@proactivpubs.co.uk 

DIGITAL IP CCTV 

SESYS LTD 

High resolution ATEX certified cameras, rapid deployment 

cameras and fixed IP CCTV surveillance solutions available with 

wired or wireless communications. 

1 Rotherbrook Court, Bedford Road, Petersfield, Hampshire, GU32 3QG 

Tel +44 (0) 1730 230530 Fax +44 (0) 1730 262333 

Email: info@sesys.co.uk www.sesys.co.uk 


THE UK’S MOST SUCCESSFUL DISTRIBUTOR OF IP, CCTV, ACCESS 

CONTROL AND INTRUDER DETECTION SOLUTIONS 

NORBAIN SD LTD 

210 Wharfedale Road, IQ Winnersh, Wokingham, Berkshire, RG41 5TP 

Tel: 0118 912 5000 Fax: 0118 912 5001 

www.norbain.com 

Email: info@norbain.com 

INTEGRATED SECURITY SOLUTIONS 

INNER RANGE EUROPE LTD 

Units 10 - 11, Theale Lakes Business Park, Moulden Way, Sulhampstead, 

Reading, Berkshire RG74GB, United Kingdom 

Tel: +44(0) 845 470 5000 Fax: +44(0) 845 470 5001 

Email: ireurope@innerrange.co.uk 

www.innerrange.com 

UK LEADERS IN BIG BRAND CCTV DISTRIBUTION 

SATSECURE 

Hikivision & MaxxOne (logos) Authorised Dealer 

Unit A10 Pear Mill, Lower Bredbury, 

Stockport. SK6 2BP 

Tel +44 (0)161 430 3849 

www.satsecure.uk 

PERIMETER PROTECTION 

IDENTIFICATION 

PERIMETER PROTECTION 

GPS PERIMETER SYSTEMS LTD 

14 Low Farm Place, Moulton Park 

Northampton, NN3 6HY UK 

Tel: +44(0)1604 648344 Fax: +44(0)1604 646097 

E-mail: info@gpsperimeter.co.uk 

Web site: www.gpsperimeter.co.uk 

POWER 

COMPLETE SOLUTIONS FOR IDENTIFICATION 

DATABAC GROUP LIMITED 

1 The Ashway Centre, Elm Crescent, 

Kingston upon Thames, Surrey KT2 6HH 

Tel: +44 (0)20 8546 9826 

Fax:+44 (0)20 8547 1026 

enquiries@databac.com 

INDUSTRY ORGANISATIONS 

POWER SUPPLIES – DC SWITCH MODE AND AC 

DYCON LTD 

Unit A, Cwm Cynon Business Park, Mountain Ash, CF45 4ER 

Tel: 01443 471900 Fax: 01443 479 374 

Email: sales@dyconpower.com 

www.dyconpower.com 

TRADE ASSOCIATION FOR THE PRIVATE SECURITY INDUSTRY 

BRITISH SECURITY INDUSTRY ASSOCIATION 

Tel: 0845 389 3889 

Email: info@bsia.co.uk 

Website: www.bsia.co.uk 

Twitter: @thebsia 

UPS - UNINTERRUPTIBLE POWER SUPPLIES 

ADEPT POWER SOLUTIONS LTD 

Adept House, 65 South Way, Walworth Business Park 

Andover, Hants SP10 5AF 

Tel: 01264 351415 Fax: 01264 351217 

Web: www.adeptpower.co.uk 

E-mail: sales@adeptpower.co.uk 

INTEGRATED SECURITY SOLUTIONS 

SECURITY PRODUCTS AND INTEGRATED SOLUTIONS 

HONEYWELL SECURITY AND FIRE 

Tel: +44 (0) 844 8000 235 

E-mail: securitysales@honeywell.com 

UPS - UNINTERRUPTIBLE POWER SUPPLIES 

UNINTERRUPTIBLE POWER SUPPLIES LTD 

Woodgate, Bartley Wood Business Park 

Hook, Hampshire RG27 9XA 

Tel: 01256 386700 5152 e-mail: 

sales@upspower.co.uk 

www.upspower.co.uk 


SECURITY 

ANTI-CLIMB SOLUTIONS & SECURITY PRODUCT SPECIALISTS 

INSIGHT SECURITY 

Units 1 & 2 Cliffe Industrial Estate 

Lewes, East Sussex BN8 6JL 

Tel: 01273 475500 

Email:info@insight-security.com 

www.insight-security.com 

CASH & VALUABLES IN TRANSIT 

CONTRACT SECURITY SERVICES LTD 

Challenger House, 125 Gunnersbury Lane, London W3 8LH 

Tel: 020 8752 0160 Fax: 020 8992 9536 

E: info@contractsecurity.co.uk 

E: sales@contractsecurity.co.uk 

Web: www.contractsecurity.co.uk 

EXPERTS IN X-RAY SCANNING SECURITY EQUIPMENT SINCE 1950 

TODD RESEARCH 

1 Stirling Way, Papworth Business Park 

Papworth Everard, Cambridgeshire CB23 3GY 

United Kingdom 

Tel: 01480 832202 

Email: xray@toddresearch.co.uk 

FENCING SPECIALISTS 

J B CORRIE & CO LTD 

Frenchmans Road 

Petersfield, Hampshire GU32 3AP 

Tel: 01730 237100 

Fax: 01730 264915 

email: fencing@jbcorrie.co.uk 

INTRUSION DETECTION AND PERIMETER PROTECTION 

OPTEX (EUROPE) LTD 

Redwall® infrared and laser detectors for CCTV applications and Fiber SenSys® fibre 

optic perimeter security solutions are owned by Optex. Platinum House, Unit 32B 

Clivemont Road, Cordwallis Industrial Estate, Maidenhead, Berkshire, SL6 7BZ 

Tel: +44 (0) 1628 631000 Fax: +44 (0) 1628 636311 

Email: sales@optex-europe.com 

www.optex-europe.com 

ONLINE SECURITY SUPERMARKET 

EBUYELECTRICAL.COM 

Lincoln House, 

Malcolm Street 

Derby DE23 8LT 

Tel: 0871 208 1187 

www.ebuyelectrical.com 

LIFE SAFETY EQUIPMENT 

C-TEC 

Challenge Way, Martland Park, 

Wigan WN5 OLD United Kingdom 

Tel: +44 (0) 1942 322744 

Fax: +44 (0) 1942 829867 

Website: www.c-tec.com 

PERIMETER SECURITY 

TAKEX EUROPE LTD 

Aviary Court, Wade Road, Basingstoke 

Hampshire RG24 8PE 

Tel: +44 (0) 1256 475555 

Fax: +44 (0) 1256 466268 

Email: sales@takex.com 

Web: www.takex.com 

SECURITY EQUIPMENT 

PYRONIX LIMITED 

Secure House, Braithwell Way, Hellaby, 

Rotherham, South Yorkshire, S66 8QY. 

Tel: +44 (0) 1709 700 100 Fax: +44 (0) 1709 701 042 

www.facebook.com/Pyronix 

www.linkedin.com/company/pyronix www.twitter.com/pyronix 

SECURITY SYSTEMS 

BOSCH SECURITY SYSTEMS LTD 

PO Box 750, Uxbridge, Middlesex UB9 5ZJ 

Tel: 0330 1239979 

E-mail: uk.securitysystems@bosch.com 

Web: uk.boschsecurity.com 

INTRUDER AND FIRE PRODUCTS 

CQR SECURITY 

125 Pasture road, Moreton, Wirral UK CH46 4 TH 

Tel: 0151 606 1000 

Fax: 0151 606 1122 

Email: andyw@cqr.co.uk 

www.cqr.co.uk 

SECURITY EQUIPMENT 

CASTLE 

Secure House, Braithwell Way, Hellaby, 

Rotherham, South Yorkshire, S66 8QY 

TEL +44 (0) 1709 700 100 FAX +44 (0) 1709 701 042 

www.facebook.com/castlesecurity www.linkedin.com/company/castlesecurity 

www.twitter.com/castlesecurity 

QUALITY SECURITY AND SUPPORT SERVICES 

CONSTANT SECURITY SERVICES 

Cliff Street, Rotherham, South Yorkshire S64 9HU 

Tel: 0845 330 4400 

Email: contact@constant-services.com 

www.constant-services.com 

SECURITY PRODUCTS 

EATON 

Eaton is one of the world’s leading manufacturers of security equipment 

its Scantronic and Menvier product lines are suitable for all types of 

commercial and residential installations. 

Tel: 01594 545 400 Email: securitysales@eaton.com 

Web: www.uk.eaton.com Twitter: @securityTP 

SECURE CONNECTIVITY PROVIDERS 

CSL 

T: +44 (0)1895 474 474 

sales@csldual.com 

@CSLDualCom 

www.csldual.com 

SECURITY SYSTEMS 

VICON INDUSTRIES LTD. 

Brunel Way, Fareham 

Hampshire, PO15 5TX 

United Kingdom 

www.vicon.com 


APPOINTMENTS 

Robert Read 

APPOINTMENTS 

Former Senior 

Engineer at 

Swindon’s Crown 

Security & Fire, 

Robert Read, has 

joined Allcooper 

Group as its new 

Engineer Training 

Manager. 

Robert will 

focus on advanced 

technical training 

of the company’s 

25 plus engineers 

in particular, who are based across South and 

Central England. With an eye always on the 

latest industry innovations, Robert will be 

liaising with manufacturers to develop and 

facilitate bespoke training courses for the 

technical team. 

Robert commented: “It is fantastic to be 

given the responsibility and backing for such 

an important area within a technology-driven 

business. I am looking forward to helping 

Allcooper Group’s engineers build on their solid 

knowledge.” 

Jeremy Furze 

Videcon has announced the appointment of 

Jeremy Furze as its new Business Development 

Director. Jeremy is a multi-disciplined security 

professional with vast and extensive experience 

in CCTV, fire, intruder and access control 

stemming from a career in the industry that has 

spanned over 20 years. 

Jeremy’s responsibilities will include the 

generation of new business and the 

management and support of the Field Sales 

team. 

“I am looking forward to meeting customers 

old and new and building relationships with 

them,” said Jeremy. 

Videcon owner Andy Croston said: “I am 

delighted to welcome Jeremy Furze to the 

company as our Business Development 

Director.” 


Anthony King 

Ocucon has bolstered its senior team with the 

appointment of Anthony King, formerly of King 

Security Systems, as a consultant to the business. 

With over 30 years in the security industry, 

Anthony King brings with him a wealth of 

experience and business contacts. Formerly 

Managing Director of Kings Security Systems, 

Anthony helped to pioneer and secure contracts 

with Co-op, Morrisons and Dixons/Carphone 

Warehouse. 

In his new role, Anthony will be responsible for 

Ocucon’s business development, growth and 

supporting the management team in its strategy 

and the development of Ocucon’s new services. 

Brian Gilluley, Andy Denard & Jake Rackham 

Evolution has appointed three new Area 

Sales Managers to drive new business and 

grow its presence in key geographic 

locations. 

Brian Gilluley joins the company as Area 

Sales Manager in Scotland. Brian has 30 

years’ experience working in the fire and 

security industry, having started his career as 

an apprentice with Shorrock Security 

Systems. 

Andy Denard (pictured) has been 

appointed Area Sales Manager in the South 

of England. He similarly has a wealth of experience of alarm and security systems, 

specifically within the healthcare industry. Andy joins Evolution after spending six 

years working as an Account Manager at Stanley Security Solutions. 

Jake Rackham is making his first move into sales, responsible for the South 

West region. Prior to his promotion he was a Project Engineer and then Project 

Manager with Evolution. 

Daniel Malone, Carl Martin & 

Christopher Whitting 

CriticalArc has 

made a series of 

key sales and 

technical 

appointments as it 

expands to meet 

growing demand 

for the SafeZone 

response system. 

In addition to 

international 

appointments, 

here in the UK, Daniel Malone has been appointed 

as Technical Operations Manager (EMEA), Carl 

Martin joins the EMEA team as Sales Manager 

(Public Sector) and Christopher Whitting takes on 

the role of Sales Manager (Enterprise). 

Christopher (pictured) has almost 20 years’ 

experience working with leading security tech 

brands, Carl has an extensive military and private 

security background and Daniel is a specialist in 

systems design and software, with a successful 

track record of over ten years. 

11

PSIJune2018

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