Practical Case Studies and New Uses for Parcel - OTM
Practical Case Studies and New Uses for Parcel - OTM
Practical Case Studies and New Uses for Parcel - OTM
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<strong>OTM</strong> SIG: <strong>Practical</strong> <strong>Case</strong> <strong>Studies</strong> <strong>and</strong> <strong>New</strong><br />
<strong>Uses</strong> <strong>for</strong> <strong>Parcel</strong> Compliance with Oracle<br />
Tuesday, August 14, 2012<br />
8:00 – 8:50 AM
Kewill <strong>and</strong> Oracle: What you’ll be hearing today<br />
Kewill <strong>and</strong> Oracle Solutions go beyond planning<br />
<strong>Case</strong> <strong>Studies</strong>:<br />
• Reducing barriers to market expansion <strong>and</strong> reducing operating cost<br />
by supporting international carrier mix<br />
• Gaining visibility <strong>and</strong> control of in-bound parcel shipments<br />
Current trends in parcel management<br />
• Gaining control of non-order based shipping<br />
• Using historical shipping data to improve your transportation spend<br />
management<br />
© 2011 Kewill plc<br />
2
Kewill Flagship: <strong>OTM</strong> parcel partner of choice<br />
Oracle developed native <strong>OTM</strong> integration to Kewill<br />
Flagship <strong>for</strong> extending small parcel capabilities<br />
• Oracle maintains a Kewill Flagship instance in Oracle DEV<br />
Center<br />
• Each <strong>OTM</strong> release is tested with Kewill Flagship<br />
Kewill developed st<strong>and</strong>ard integration to Oracle EBS,<br />
WMS <strong>and</strong> JD Edwards<br />
• OVI Certification<br />
Joint product roadmap planning<br />
Our mutual partnership dedication …..<br />
• Enables Oracle to better manage the end-to-end business<br />
process <strong>for</strong> parcel shipments<br />
• Oracle remains the central solution <strong>for</strong> h<strong>and</strong>ling all transportation<br />
processes<br />
© 2011 Kewill plc
Oracle & Kewill Snapshot<br />
Flagship<br />
Transportation<br />
Management<br />
Transport Order<br />
Management<br />
• Order Rate Quote Facilitation<br />
• Receive Orders <strong>for</strong> Planning from<br />
Upstream System<br />
Quoting<br />
• Rate Quoting<br />
• Rate Comparison<br />
• Rate Maintenance & Management<br />
Internal<br />
Users<br />
<strong>Parcel</strong> Shipment<br />
Planning<br />
• Carrier & Service Level Selection<br />
• Actuals Receipt <strong>and</strong> Re-rating<br />
• Tracking Number Generation<br />
External<br />
Users<br />
• Optimization<br />
• Mode Determination<br />
• Pick Release<br />
• Track & Trace<br />
Multi-Modal Planning &<br />
Warehouse<br />
Management<br />
<strong>Parcel</strong> Execution &<br />
Carrier Communications<br />
• Label Generation<br />
• Manifesting<br />
• <strong>Parcel</strong> Carrier Tracking<br />
• POD<br />
© 2011 Kewill plc
Oracle <strong>OTM</strong> Rating Engine Setup Screen<br />
© 2011 Kewill plc
Oracle <strong>OTM</strong>-Kewill Flagship<br />
Joint Customers<br />
© 2011 Kewill plc
Your Requirements Can <strong>and</strong> Do Vary<br />
Large Package Volumes<br />
Manage Complex Shipping Operations<br />
High Availability<br />
Flexible Integrations<br />
Multiple work-flows<br />
Global Carriers<br />
Automation<br />
Provides Consolidation of Shipping Systems<br />
Cross Border<br />
Planning<br />
Control<br />
Broad Peripheral Support (scales, label printers,<br />
dimensioning equipment, in-line scanners)<br />
Analysis of historical data<br />
© 2011 Kewill plc
Your work flow is unique<br />
Rate<br />
>Single or Multiple Carrier/Services<br />
>Time-In-Transit<br />
Validate<br />
>Address <strong>and</strong> Screening<br />
Pack<br />
Ship<br />
>4 types, including Pre-Ship, Modify <strong>and</strong> Confirm<br />
>Multi-threaded Batch Processing<br />
To Hold<br />
>Variety of uses including exception processing<br />
Track<br />
>Singular <strong>and</strong> Batch<br />
Print<br />
>Documents<br />
>Labels<br />
Void<br />
>Close/Manifest<br />
© 2011 Kewill plc
<strong>Case</strong> Study<br />
Entering new markets quickly<br />
<strong>New</strong> markets can often mean new carriers or services to meet<br />
a geographic, a regulatory, or customer requirement.<br />
Challenges:<br />
The rate at which carrier services are introduced<br />
The rate at which commercial compliance changes<br />
Non-US markets extremely fragmented, lots of carriers<br />
© 2011 Kewill plc
Universal Carrier Module (UCM)<br />
Designed <strong>for</strong> use by Business Analysts: User control<br />
• No compiler required<br />
Graphic user interface:<br />
• Predefined rating structures by weight, mileage, volume, zones<br />
• Configurable accessorial <strong>and</strong> value added services<br />
• Predefined labels with selectable fields/bar code(s)<br />
• Predefined manifests, paper <strong>and</strong> electronic<br />
• Event driven hooks to interact with other software<br />
Designed from the start to be global<br />
• Labels <strong>and</strong> documents in any language<br />
Leverages decades of building carrier<br />
compliance<br />
© 2011 Kewill plc
UCM: Menu <strong>for</strong> creating a carrier<br />
© 2011 Kewill plc
Garmin<br />
Garmin Australasia<br />
� 20% Growth in last<br />
year<br />
� No Rate Shopping<br />
� Manual Data Entry<br />
� One Carrier Supplied<br />
System: Toll IPEC<br />
PROJECT HIGHLIGHTS<br />
Kewill Flagship<br />
Background<br />
Garmin’s products serve automotive, mobile, wireless, outdoor<br />
recreation, marine, aviation, <strong>and</strong> OEM applications. Garmin Ltd. is<br />
incorporated in Switzerl<strong>and</strong>, <strong>and</strong> its principal subsidiaries are located<br />
in the United States, Taiwan <strong>and</strong> the United Kingdom. Garmin has<br />
been a long time Kewill customer <strong>for</strong> their US <strong>and</strong> UK distribution<br />
facilities.<br />
Challenge<br />
� Garmin's Australasia Distribution Center Manually processed parcels<br />
� Redundant Data Entry<br />
� Increased volumes put a significant draw on labor<br />
� “Home Grown” projects had failed in the past:<br />
� Not robust or even reliable<br />
� Not scalable across multiple carriers<br />
� Not sustainable<br />
� Full extent of Australian carrier mix not supported in Flagship<br />
© 2011 Kewill plc
Garmin<br />
Benefits:<br />
� Improved Business<br />
Processes<br />
� Lower Cost<br />
� Improved Efficiency<br />
� Eliminate Constraints<br />
to carrier selection<br />
PROJECT HIGHLIGHTS<br />
Kewill Flagship<br />
Requirements:<br />
� Remove reliance on st<strong>and</strong>-alone carrier system (Toll IPEC).<br />
� Eliminate redundant manual processing of shipments in both internal<br />
<strong>and</strong> carrier systems<br />
� Integrate Oracle eBS with Kewill Flagship to automate shipping<br />
� Provide multiple carrier choices to allow selection based on rates <strong>and</strong><br />
other business requirements<br />
Solution:<br />
Kewill Flagship with the Universal Carrier Module (UCM) will allow<br />
Garmin to implement Toll IPEC. Kewill Flagship’s integration to <strong>OTM</strong><br />
<strong>and</strong> EBS provides automated transaction process, both to the Kewill<br />
Flagship, <strong>and</strong> back to Oracle systems with tracking ID <strong>and</strong> freight<br />
costs. The solutions will provide flexibility <strong>for</strong> selection of Kewill<br />
Flagship supported carriers in Australia, as well as adding additional<br />
carriers through UCM.<br />
© 2011 Kewill plc
<strong>Case</strong> Study<br />
Ensuring uninterrupted, efficient manufacturing<br />
through the control of inbound components<br />
Goods arrive when they need to, <strong>and</strong> not be<strong>for</strong>e!<br />
Challenges:<br />
Needed visibility to arrival of goods to a facility <strong>and</strong> ability<br />
to mitigate operational delays<br />
Ability to control selection of Carrier/Services based on<br />
time in transit<br />
Goods should not arrive be<strong>for</strong>e they need to at an<br />
unnecessary cost<br />
© 2011 Kewill plc
Gaining Control of Inbound Shipments<br />
Supplier A<br />
Supplier B<br />
Supplier C<br />
Manufacturer<br />
Supplier Management<br />
Cost Control<br />
Shipments<br />
Visibility<br />
•One system to process shipments<br />
•Ability to control carrier/service<br />
•Total visibility (financial as well as goods in transit)<br />
© 2011 Kewill plc
Return Services 101<br />
Manage In-bound shipments using the carrier’s Return Services<br />
All suppliers use same, single plat<strong>for</strong>m<br />
Recognized by FedEx as Best-in-Class<br />
Suppliers access single portal <strong>and</strong> request “pickup” to the carrier<br />
All service levels supported:<br />
Next Day Early Am Next Day Air<br />
2 nd Day Air AM 2 nd Day Air<br />
3 Day Ground<br />
All special services supported: (Insurance, Saturday Delivery, etc.)<br />
“Blended” Return Services:<br />
UPS Flexible Access Returns, FedEx Smartpost Returns, <strong>New</strong>gistics<br />
© 2011 Kewill plc
Lockheed<br />
F35 Production:<br />
� 1,300 Suppliers<br />
� 47 US States<br />
� 9 Countries<br />
� 20,000 Components<br />
PROJECT HIGHLIGHTS<br />
Kewill Flagship<br />
Background:<br />
Lockheed Martin is one of the worlds largest defense contractors.<br />
Products such as the F35 , have approximately 75% of their parts<br />
<strong>and</strong> materials delivered from trusted suppliers. Many of these<br />
suppliers ship their materials using Lockheed Martin account<br />
numbers.<br />
Challenge:<br />
� The delivery tempo or the synchronous flow of parts <strong>and</strong> materials is<br />
critical to the efficient <strong>and</strong> timely production of Lockheed equipment.<br />
� A lack of visibility into the goods in transit from the manufacturers<br />
encumbers the ability to ensure an uninterrupted delivery tempo.<br />
� A lack of visibility <strong>and</strong> control of the carrier <strong>and</strong> services utilized<br />
encumbers the ability to keep shipping costs on target.<br />
© 2011 Kewill plc
Lockheed<br />
Benefits:<br />
� Single Plat<strong>for</strong>m <strong>for</strong><br />
all suppliers<br />
� Control of Delivery<br />
Date<br />
� Control of Cost<br />
� Uninterrupted<br />
Production<br />
PROJECT HIGHLIGHTS<br />
Kewill Flagship<br />
Requirements:<br />
Provide the transportation planning tool, integrated with their<br />
enterprise resource planning software, with the ability to have full<br />
visibility of their suppliers goods in transit, including the carrier,<br />
service, <strong>and</strong> cost of freight; Ideally give Lockheed control of the<br />
shipping process.<br />
Solution:<br />
� Working with Oracle <strong>OTM</strong> <strong>and</strong> Kewill Flagship, Lockheed has<br />
implemented a supplier’s portal which is used <strong>for</strong> shipping.<br />
� Creatively using carrier’s return services, Lockheed is in complete<br />
control of the shipping process, including carrier selection.<br />
� Supplier’s ship from a custom interface <strong>and</strong> don’t know they are<br />
actually processing a ‘return’ - st<strong>and</strong>ard shipping labels are used.<br />
� Carriers agreed this was a best practice; it reduces the amount of<br />
invoices <strong>and</strong> manifests they work with. The carriers waived ‘return fee’<br />
� Kewill Flagship Tracking API is used <strong>for</strong> pro-active tracking<br />
© 2011 Kewill plc
Innovation: Kewill Netship<br />
The Challenge<br />
COMPLEX CORPORATE SHIPPING<br />
ENVIRONMENT:<br />
Multiple Users &<br />
Locations<br />
Multiple Packages<br />
Multiple Carriers<br />
Multiple Cost Centers<br />
© 2011 Kewill plc
Innovation - Kewill Shipping Intelligence (KSI)<br />
KSI is an analytics tool <strong>for</strong> you to manage your shipping<br />
spend<br />
KSI is a business Intelligence tool that is paired with Kewill<br />
Flagship to provide insight along with alerts<br />
KSI is SaaS based reporting so the cost to implement <strong>and</strong><br />
the cost to maintain is extremely low making it an af<strong>for</strong>dable<br />
<strong>and</strong> economical solution <strong>for</strong> most business<br />
© 2011 Kewill plc
KSI - Daily Shipment Dashboard Overview<br />
Week over Week<br />
Trending<br />
Tabs <strong>for</strong> Topical Analyses<br />
Toggle MTD / YTD<br />
Budget Overruns<br />
with Visual Alerts<br />
© 2011 Kewill plc
KSI - Custom Analytics<br />
Compare Custom Date<br />
Ranges<br />
User Defined Roll Ups <strong>and</strong><br />
Metrics<br />
© 2011 Kewill plc
KSI - State Volume By Origin Analysis<br />
Volume Heat Map By Origin<br />
Analyze By Volume / Weight<br />
Drill Down To City Level<br />
© 2011 Kewill plc
KSI - Export Formats<br />
-Excel<br />
-PowerPoint<br />
-Flat File<br />
-MHTML<br />
© 2011 Kewill plc
Concluding Thoughts<br />
<strong>OTM</strong> <strong>and</strong> Kewill: More than just Rating<br />
<strong>Parcel</strong> compliance: More than just printing a label<br />
Follow best practices in managing your small<br />
package in-bound <strong>and</strong> out-bound deliveries<br />
Best-in-class solutions work in true partnership<br />
with your Oracle environments<br />
© 2011 Kewill plc
For more in<strong>for</strong>mation<br />
Contact: jamie.natti@kewill.com<br />
585-943-2030<br />
Contact: peter.starvaski@kewill.com<br />
978-482-2677<br />
Visit: www.kewill.com<br />
© 2011 Kewill plc
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