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OTM Sourcing Module Lessons Learned

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<strong>OTM</strong> <strong>Sourcing</strong> <strong>Module</strong><strong>Lessons</strong> <strong>Learned</strong>August 13, 2012Gary BolenTransportation Analyst


Family Dollar <strong>Sourcing</strong> <strong>Module</strong> Usage• Used for all Inbound Truckload and IntermodalBid Projects• 8 Bid Projects completed using <strong>Sourcing</strong> <strong>Module</strong> since2006• Not currently used for Ocean Freight or LTL BidProjects2


Family Dollar Network Characteristics• Over 55,000 Truckload & Intermodal Shipments• Over 900 Truckload & Intermodal Lanes• 10 Distribution Centers• 2 Import Distribution Centers• Core Carrier Base of 46 partner carriers• Over 1,000 Collect Vendors3


4Family Dollar Network Map


Pre-Bid Phase Activities• Determine scope of Bid Project• Create Bid Project Timeline• Query and scrub historical data• Build Shipment Set & Lane Summary• Fine tune Lane Summary through Action Utilities6


Determine Scope of Bid Project• Mini Bid – Lanes from specific origin markets• Address new vendor openings, add capacity to existinglanes, replace carriers not meeting expectations• DC Bid – focuses on new DC openings• All vendor to DC lanes for specific destination DC• Network Bid – includes the entire inbound vendorto DC lane network• All vendor to DC lanes for the entire transportationnetwork7


8Network Bid Timeline


9Network Bid Timeline Continued


Bid Project Team Members• Required Project Team Members1. Transportation Manager2. Transportation Analysts (2)• Supplemental Project Team Members1. IT Support / <strong>OTM</strong> Super Users2. Transportation Planners / Routers3. DC Transportation Site Managers4. Freight Payment Provider10


Preparing Historical Lane Data• Historical data using previous calendar year orfiscal year can be queried from the <strong>OTM</strong>database• Data for new DCs can be mocked up usinggeographically close existing DCs• Populating P_SHIPMENT table using CSV uploadtemplate allows an easy way to exclude lanesthat have shipment volume too low to go out tobid and to preserve existing lane namingconventions11


Shipment Set• Houses all <strong>OTM</strong> historical shipments within given date parameters12


Lane Summary• Uses Shipment Set data to build lane ID’s that can later be put out to bid.13


Lane Summary Statistics Helpful To Carriers• Percent of Stop-offs• Average Distance• Total Annual Shipments• Max Weekly Shipments• Primary Vendor• Source Postal Code• Lane Attributes• No refrigerated trailers• Drop trailers required• Seasonal summer lane14


Zone Lanes & Autocombine UtilityNiles, IL – 50 ShipmentsChicago, IL – 75 ShipmentsAurora, IL – 100 ShipmentsChicago Zone Lane – 225 ShipmentsCarrollton, TX – 50 ShipmentsGarland, TX – 25 ShipmentsDallas, TX 75 ShipmentsArlington, TX – 50 ShipmentsDallas Zone Lane – 200 Shipments15


Seasonality of lanes• Try to group a seasonalvendor with a year roundvendor to create laneswith annual volume.• Consider removing lanesthat only ship for 1-2months out of the yearfrom the bid.16


Bid Phase Activities• Create Bid Project / Bid Round.• Invite carriers to Bid, provide bid documentation,and specify constraint sets.• Allow carriers to submit bids.17


Clearly Communicate Nature of Bid Project• Number of Bid Rounds• Planned ImplementationDate For New Rates• Rates Contract Term• Factors considered tomake bid awards• Service Level• Price• Incumbency• Financial Stability18


Supplemental Bid Documents For Carriers• Generated In <strong>OTM</strong>• Carrier ResponseTemplate• Generated Outside <strong>OTM</strong>• Bid IntroductionDocument• SWAT Lane AnalysisSpreadsheet• Bid Package SOP• Bid Upload and ValidationSOP19


20SWAT Analysis


Look For These Challenges From Carrier Partners• Submitting under-competitive bids in multi-roundbids and holding best rates until later bid rounds• Submitting incorrect bid information• Wrong RPM / Wrong requested award percent / bidson lanes carrier does not intend to service• Submitting rates without adequate reloadingoptions at destination or pickup capacity at origin• Submitting bids based on non-asset capacitywithout communicating that bids are based onnon-asset capacity• Trying to increase a bid rate in later bid rounds21


Network Bid Record Growth30,000Bids25,00020,00015,000Bids10,0005,00002009 2010 2011 201222


Ensuring Bid Stays On Track• Use <strong>Sourcing</strong> <strong>Module</strong> Tools to determine howmany carriers have bid.• Send reminders to carriers that have not bid midway through the bid round.• Place phone calls to carriers that have not theday prior to the bid closing to determine if theyneed more time or clarification.23


Bid Optimization Phase• Create <strong>Sourcing</strong> Rule Set ID required parameters• Include and Commit bids to be considered by theSolver• Solve Scenario (Scenarios)• Analyze solver output24


Making sense of multiple bid records• Weigh criteria otherthan cost that aremost important toyour business unit.• Build <strong>Sourcing</strong> RuleSet IDs that considerother importantfactors in awardinglanes25


Tailoring the Solution<strong>Sourcing</strong> Rule Set ID Parameters26


Solve Scenario• Multiple Bid Rounds• Low Cost Solution• Blended Solution• One on one carriernegotiations27


Solution Table Rank Order By % Of Total Spend28


Post-Bid Phase• Finalize awards on each lane• Set the awarded bid status• Use Build Rates Action to make new rates availablein <strong>OTM</strong> core product• Communicate lane awards to Carriers through newrate sheets29


Building Rate Records• Select template rate offering considering namingconvention.• Example: SCNN_TOP_0212_31407_9990Rate OfferingRate RecordLane ID• Select contract term effective and expiration date for newrates.• Test that new rates are performing as expected and havethem available in <strong>OTM</strong> at least a week prior to new rates’effective date.• Send rates to Freight Payment Provider.30


Post Bid Functions• Communicate lane awards and rate sheets tocarriers• Load Commitment Allocations via CSV templateto manage split lane awards• Add accessorials to all new rate offerings• Keep rate offerings for new service providersinactive if they are not finished with the contractprocess31


<strong>OTM</strong> 6.1.2 Issues• Carriers unable to upload single carrier responsewith over 900 bid records• Unable to use carrier response analysis to checkbid round status• Unable to Build Rates from scenarios with over900 solution ID records into new rate records• Unable to delete a lane ID through the <strong>OTM</strong> userinterface32


<strong>OTM</strong> 6.1.2 <strong>Sourcing</strong> <strong>Module</strong> Work-Arounds Used• Split Carrier Response Template into 2 separateupload files.• Use SQL to check bid round status• Build rate CSV upload templates for scenarioswith over 900 solution records• Use Delete Statement to Delete Lane ID’s fromLane Summary33


<strong>Sourcing</strong> <strong>Module</strong> Benefits To Your Organization• Leverage Lane Volumes• Interface to receive carrier bid data• Analyze Bids More Quickly Using Discounts &Penalties• Awarded Rates Immediately Available In CoreProduct34


Celebrate the Completion of your Bid Project35


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