KRONE trailerforum 2018-01 (EN)
The customer is king
The customer is king
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EDITORIAL<br />
The need to share is as old as mankind itself. We want to express ourselves,<br />
express our desires and share ideas. We want to understand and be<br />
understood. In our digital and fast-paced life, a real conversation – where you<br />
chat and passionately share ideas and information – is even more important<br />
and worthwhile. This is especially true in logistics, where customised, individual<br />
solutions are required for each transport assignment.<br />
Krone listens, thinks and looks ahead. The dialogue with forwarders and<br />
logisticians to whom our products and services are part and parcel of their<br />
daily work and processes, at all levels. How do we communicate with our customers?<br />
Why is good service important? What has that got to do with having<br />
a cup of coffee just at the right time? Find out the answers in the cover story<br />
of this edition of <strong>trailerforum</strong>. Once again, the magazine showcases numerous<br />
innovations from the world of Krone – such as the QR code on our trailer<br />
name plates, which holds all the key information about the vehicle. We give<br />
insight into our varied activities concerning digitisation and innovation, and<br />
report on our goals.<br />
The Krone Commercial Vehicle Group is a committed partner, reliably implementing<br />
state-of-the-art mobility solutions for trailers. Working closely<br />
with our customers and their specific requirements has always been – and will<br />
continue to be – a key factor in our company’s success, because we work for<br />
you, our dear readers, and for your success.<br />
We hope you are really inspired by this edition and wish you an enjoyable read!<br />
Bernard Krone, Managing Partner of Bernard Krone Holding SE & Co. KG<br />
2 <strong>trailerforum</strong>