flippingbook manual

CONTENTS
CREATING YOUR FIRST PUBLICATION
Step 1: Import your PDF
Step 2: Select a suitable skin
Step 3: Publish your publication
Step 4: Share your publication
CHANGING THE PUBLICATION APPEARANCE
How to change the skin of your publication?
How to change the background image of your publication?
How to change the menu bars?
How to change the logo in your publication?
How to add/change the top menu button?
How to change the publication's interface language?
ADDING ADDITIONAL ELEMENTS
How to create a Table of Contents?
How to show the Table of Contents by default?
How to insert links to other pages?
How to insert online video into your publication?
How to add pop-up images to your publication?
MANAGING PAGES
How does the initial import affects publications?
How to add additional pages?
How to change page numbering?
How to replace existing pages?
How to change the order of your pages?
How to show two pages simultaneously on mobile devices?

CONTENTS
PUBLISHING AND SHARING
How to upload to FlippingBook Cloud?
How to upload to your own server?
How to embed a publication in your own website?
How to share your publication on social media?
How to protect your publications with passwords?
How to send a publication by email?
WORKING WITH FLIPPINGBOOK CLOUD
How to change the link of your publication?
How to change your domain on FlippingBook Cloud?
How to remove a publication?
How to create a collection of similar publications?
How to manage your collections?
TROUBLESHOOTING
What to do when you see 'License server operation failed'?
What to do when you see 'Authorization failed'?
What to do when your pages differ from the original PDF?
How to install FlippingBook Publisher on another computer?
What to do when you see 'Premium subscription required'?
What does 'Subscription to FlippingBook Services expired' mean?
What to do when a publication is stuck on the preloader screen?
How to contact us if you need additional assistance?

PAGE 4
Introduction
FlippingBook Publisher is a Windows application, designed to
create online publications with a realistic page-flipping effect from
traditional documents like PDFs.
With the help of Publisher 2, you will be able to create online
publications with the feel of a real book, but with the interactivity of
web technology. You can for example enrich your content with links
and videos to engage audience and add a table of contents to help
them find what they need in a whisk.
This user guide describes the most important features of
FlippingBook Publisher. We have taken great care to describe the
possibilities briefly and clearly. The starting point is the questions
that you have asked our helpdesk. But we also tried to incorporate
some lesser known features. We hope that you learn something
from it!
This guide is separated in 6 different chapters. We have tried to add
visual aids at the start of each chapter (if applicable) to help you
quickly find the feature that you are looking for.
We wish you good luck with your publications!

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About this product guide
Since December 2016, the FlippingBooks that you create with
FlippingBook Publisher are HTML5 documents by default. HTML5
is the latest evolution of the HTML-standard. It is fast, feature-rich,
supported by all major browsers and future proof.
Earlier versions of FlippingBook Publisher created publications that
are based on Flash-technology. While it is still possible to create
Flash publications, industry support for Flash is waning. This means
that your audience will more and more face barriers when trying to
open Flash publications as time goes by. Therefore, we recommend
using HTML5 if possible.
This product guide assumes that you work with HTML5-projects.
Many tasks that we explain here work almost exactly the same
in Flash projects and you should be able to quickly find your way
around regardless. But if you prefer, then the product guide for the
Flash version is still available as well. You can find it at
https://flippingbook.cld.bz/product-guide-flash

HOW TO CREATE
YOUR FIRST
PUBLICATION

PAGE 8
Step 1: Import your PDF
To create a publication, we will need to import a PDF file into
FlippingBook Publisher. To import your file:
1
2
3
4
Click on the green button called Import Files. This opens the
'Select Import files' window.
Browse to the PDF-file that you want to convert and select it.
Click on Open. This opens the Import Document window.
Click on the Start button.
FlippingBook Publisher now imports your document. This may
take a few seconds. When the process is completed, you will see
a preview of your publication with page flipping effects in the
software.

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PAGE 10
Step 2: Select a suitable skin
The appearance of your publication is determined by what we call
the ‘Skin’. A skin is a collection of all the graphical elements (like
colors, icons, and background images) that together make up the
User Interface for your publications.
FlippingBook Publisher comes with 24 professionally designed skins
by default. These skins give a coherent look to all the elements in
your publication.
Steps to change the skin
1
2
3
Go to the Properties pane.
Click on the Select Skin button.
Choose a skin that goes well with your publication by clicking
on the miniature preview.
The new skin will be automatically applied to your publication.

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Step 3: Upload your publication
Your publication is now ready to be uploaded to the FlippingBook
Cloud. After you have uploaded your publication, it will be visible to
all your readers who can open it using a simple link.
How to upload your publication
◆1
◆Click on Upload in the menu bar and select ‘To FlippingBook
Cloud’
◆2
◆Press the Start button in the pop-up Window that is opened
◆3
◆Wait until the green bar is filled and the upload is completed.
◆4
◆Your publication is now available online. You can find it at the
link that appears in the field called Link to share, which you
can open directly by clicking on the browser icon.

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Step 4: Share your publication
Your publication is now published on the FlippingBook Cloud. You
can open it in your browser and share the result with the rest of the
world.
◆1
◆To open your publication in a browser, simply click on the
browser icon.
◆2
◆You can also share the link on social media. Some of the more
popular social media are integrated. Simply click on the icon to
share it there.
◆3
◆It is also possible to send the link by email. Click on the Send by
Mail tab to unfold the extra fields for email sharing.
◆4
◆Type the email address of your intended recipients in the 'To'-
field and a message for them in the message field.

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4

PUBLICATION
APPEARANCE

Change your publication’s appearance
In this chapter we will show you how you can change the
appearance of your publications:
Change the publication's
interface language
Change the Skin
Change the menu bars

PAGE 19
Click on the blue boxes to open the articles with detailed
explanations.
Add/change a button with
a link to another page
Change the background
image
Change the logo in your
publication

PAGE 20
How to change the skin of your publication?
The appearance of your publication is mostly determined by what
we call the ‘Skin’. A skin is a collection of all the graphical elements
(like colors and background images) that together make up the User
Interface for your publications.
FlippingBook Publisher comes with 24 professionally designed skins
by default. These skins give a coherent look to all the elements in
your publication: not only to those on the main screen, but also to
other elements like the Table of Contents and pop-up windows that
appear when you for example click on the 'Print' button.
Steps to change the skin
1
2
3
Go to the Properties pane.
Click on the Select Skin button.
Choose a Skin that goes well with your publication.

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How to change the background image
One of the most impactful parts of your FlippingBook publication
is the background image. If you apply one of the standard skins to
your publication, then FlippingBook Publisher uses the standard
background image for that skin. However, this is easily changed.
Prerequisites
Make sure that you have an alternative background image saved on
your computer
Steps to change the background image
1
2
3
4
Go to the Properties pane.
Make sure the Main settings are unfolded.
Click on the small thumbnail image after Background and
choose Select Image.
Browse to the directory where you have saved your background
image, select your image and click open.

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How to change the menu bars?
Your FlippingBook publications by default contain menu bars above
and below your publications. You can configure which items appear
in these menu bars to control how your users can interact with your
publications.
To change the menu items, go to the Publication Components
pane. Most of the items are checkboxes that control whether or not
an icon is available in your publication. If you uncheck a box, then
the corresponding item becomes unavailable in the menu bar.
In the example on the right we have disabled the download and
print options. The icons are no longer visible in the bottom menu
On the next pages we will describe how to change the
◆ Top Bar
◆ Bottom Bar
◆ Side Windows

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PAGE 26
Changing the Top Bar
The following options in Publication components affect the top bar:
◆ Copyright Button toggles a button in the top right corner.
Your users can click on this button. When they do, it will take
them to the page you specified. You can change the text in this
button and the URL that it opens as follows
- Go to Branding Settings
- Change the fields Copyright Button Text
- Change the URL in Copyright Button URL.
◆ Search Toggles the search field. Users can enter text here and
press enter. A side window will appear with all the matching
pages where the text is found in your PDF.
◆ Top Bar removes all the Items in the top bar completely.

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Changing the Bottom Bar
◆ Bottom Menu toggles the entire bottom menu, removing all
icons from the interface.
◆ Download toggles the icon that allows users to download files.
To specify which files users can download, go to Main Settings
and click the ‘…’-button after Files for Download.
◆ Fullscreen toggles the fullscreen icon that your users can click
to remove the browser’s interface.
◆ Print toggles the Print-icon which users can click to print (pages
from) your publication.
◆ Select Text toggles the option to select text in your publication
so users can copy and paste it to other documents.
◆ Share toggles the sharing icon that allows users to share your
publication on Social Media.
◆ Sound enables/disables sounds for your publications.
◆ Zoom button allows your users to zoom in and get a close-up
view of your content. Disabling this button removes this icon
and stops all ways for your users to zoom in.

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Changing the Side Windows
In the bottom menu bar there are two special icons:
Table of Contents and ‘Thumbnails’. These options are somewhat
special: they make a new side window appear next to your
publication:
◆ Table of Contents appears only if a Table of Contents is
present for your publication. You can create this manually but
if your imported PDF already contained one, then it is imported
automatically. You can deselect the checkbox to stop the icon
from appearing.
◆ Thumbnails shows miniature preview pages of your
publication. This option gives your users a visual aid to navigate
through your publication. However, if your publication contains
mainly text, then this may not be very helpful and you can
disable it.
◆ The Side Window option allows you to show any of the
side windows mentioned above to appear automatically when
your publication is opened. You can also select the Search
option here, to make it more clear that users can search.

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Changing the logo in your publication
FlippingBook Publisher adds a logo to
your publications. By default, this is the
FlippingBook logo, which links to flippingbook.
com. In the Business Edition of FlippingBook
Publisher you can change the logo itself and
the link that it refers to.
Click to see an example
Steps to change the logo
◆1
◆Go to the Properties pane.
2◆
3◆
◆ Click on Branding Settings to expand the properties.
◆ Click on the small thumbnail image after Background logo and
choose Select Image.
◆4
◆Browse to the directory where you have saved your
Background image, select your image and click open.
◆5
◆To change the URL of your link, change the field URL for
background logo
Tip
The logo will also be used in the preloader screen that is
shown briefly when a visitor opens the publication.

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How to add a button in the top menu?
FlippingBook Publisher allows you to add
a clickable button in the top menu bar of
your publication. You can change the text
in this button and the link to which it refers.
◆1
◆Click on the Properties Pane
2◆
3◆
Click to see an example
◆ Go to the section called Branding Settings
◆ Select the checkbox called Copyright button. This will add
extra controls for the copyright button.
◆4
◆Change the fields Copyright Button Text and Copyright
button URL according to your needs.
Tip - what does the 'target' mean?
The target determines how your link will be opened.
'Blank' opens the URL in a new browser tab, but 'Top', 'Self'
and 'Parent' will often appear to do the same and open
your publication in the current tab. There are however
some differences if you use frames. In that case
◆◆Top opens the link in the main tab that you are
currently using
◆◆Self opens the link in the current frame
◆◆Parent opens the link in the parent frame of the
current frame (only applicable if you use frames within
frames).

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How to change the interface language?
FlippingBook Publisher supports Multi-lingual Publications. This
means that the language of your user's system is used in all menus,
pop-up windows and the tooltips that appear. We support:
English
German
French
Italian
Hebrew
Dutch
Spanish
Portuguese
Japanese
Simplified Chinese
Russian
Polish
Finnish
Norwegian
Swedish
Arabic
Turkish
How to select a specific language for the user interface?
If you want to use a specific language for your FlippingBook user
interface, regardless of which language your user's system uses,
then that is also possible:
◆1
◆Go to the Text captions pane.
2◆
3◆
◆ Uncheck the checkbox Multi-lingual publication
◆ Select your new default language
On the next pages...
◆◆What if my language isn’t natively supported?
◆
◆ How to select a specific language for the user interface?

1
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What if my language isn’t natively supported?
If you want to use a language for your FlippingBook user interface,
that isn’t supported by FlippingBook Publisher, then you will have to
translate the text captions yourself:
◆1
◆Go to the Text captions pane.
2◆
3◆
◆ Uncheck the checkbox Multi-lingual publication
◆ Click on the current language and in the pop-up window scroll
all the way down to Other
◆4
◆Change all the (relevant) captions.
Tip
You can save your translations to use them in other
publications. To do so, click on the language and then on
the disk icon in the top right corner in the pop-up window
to save your changes.

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How to select a specific language for the user interface?
If you want to use a specific language for your FlippingBook user
interface, regardless of which language your users’ system use, then
that is also possible:
◆1
◆Go to the Text captions pane.
2◆
3◆
◆ Uncheck the checkbox Multi-lingual publication
◆ Click on the current language and in the pop-up window select
your new default language

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PAGE 36

ADDING
ADDITIONAL
ELEMENTS

Add additional elements
In this chapter we will show you how to add additional elements to
your publications:
Click on the blue boxes to open the articles with detailed
explanations.
Show the table of contents
by default
Insert links to pages on the
web or in your publication
Create a table of contents
Insert Pop-up images, like
this one
Embed online video, like
this one

PAGE 46
How to create a Table of Contents?
You can add a Table of Contents to your publications. A Table of
Contents helps your users navigate through large publications more
easily. Your table of contents can contain as many entries as you
want. These entries can be divided in groups (and even subgroups)
to organize your publication into coherent chapters.
Adding entries to your table of contents
◆1
◆Click on the Table of Contents Pane
2◆
◆ If your Table of contents already contains some entries, then go
to the entry below which you want to add a new entry
◆3
◆Click on the + button to create a new entry and type the name
that will be displayed for this entry.
◆4
◆Double-click on the page number to change it (by default this
will be set to the currently opened page).
On the next pages you'll learn to...
◆◆Add a group to your table of contents
◆◆Add a subgroup
◆
◆◆Move entries and groups
◆ Remove an entry from the Table of contents

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1
4
Tip
If you import a PDF file that already contains bookmarks,
then these bookmarks will be used to create a table of
contents automatically.

PAGE 48
Adding a group to your table of contents
You can add a group to your table of contains, which functions as
(the first page of) a new chapter. Any entries within this group will
be hidden from view in your Table of Contents until your user clicks
on the group. When the user clicks on the group, this will unfold all
subentries. To insert a group:
◆1
◆Click on an entry below which you want to insert your group
2◆
◆ Click on the Insert Group button. This will create both a group
and a new subentry for this group (A group can only exist if it
has at least one Entry in it. When there are no more entries, the
group will automatically become a ‘normal‘ entry itself.)
◆3
◆Enter the name for the subentry and double-click on the page
number to change it if required
◆4
◆Double-click on the Group name (which has a default name of
‘Untitled’) to change it.
Tip
You can 'promote' normal entries in the Table of Contents
to groups by right-clicking on your entry and then
selecting the ‘Insert Into’ option in the pop-up menu.

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Adding a subgroup
You can ‘nest’ groups into each other, to create a tree like navigation
structure consisting of groups, subgroups and sub-subgroups if you
like. We recommend this only for the largest of publications as users
can easily lose track of where they are if the table of contents is too
complex.
This is the easiest way to make a subgroup:
◆1
◆Add a ‘normal’ Table of Contents entry as described in ‘Adding
an entry to your table of contents’
◆2
◆Right-click on the created entry and select Insert Into from the
pop-up menu
◆3
◆This will promote your created entry to a subgroup and also
create a sub-entry in it (A group must always have at least one
sub-entry)
We will illustrate how it works with an example:
Suppose you have created a Table of Contents already that
looks like the one in the screenshot. Now you want to add a new
subgroup called ‘Chapter 1.3 – Troubleshooting'. You want it to
be a subgroup, because you want to add more page-links in this
subchapter later. The exact steps are described in the screenshots
on the right.

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Select the entry below
which you want your new
subgroup to appear. In this
case you select Chapter 1.2
Click on the ‘+’ button to
insert a new entry and give it
the correct name and page
number.
Right-click on your new entry
and select ‘Insert Into’.
FlippingBook Publisher now
converts your entry to a
group and creates new subentry
in it automatically.

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Removing an entry from the Table of contents
You can ‘nest’ groups into each other, to create a tree like navigation
To remove an entry from the Table of Contents you can simply rightclick
on it and select Remove from the pop-up menu. The only thing
to be careful about is that when you remove a group, then ALL entries
in this group will also be removed. If you want to keep the entries,
then move them out of the group first as described below.
Moving entries and groups
You can move your entries to change the order in which they appear.
This is useful if you accidentally created an entry in the wrong
place and want to move it to the right place.
To move an entry and:
◆1
◆Click on it in the Table of Contents pane and keep the mouse
button pressed down
◆2
◆Move your mouse to the intended position in the table of
contents. A thin bar indicates where the entry will be moved to.
◆3
◆Release the mouse button to move your entry.
This works rather intuitive but you have to be careful when working
with groups. We will use an example to show this:

PAGE 53
Suppose you have accidentally
created an entry called ‘Uploading’
which was supposed to be part of
Chapter 2 but you added it to the
end instead.
The correct place is just below
the entry called 'Your first
publication'. Note the length of
the bar: it doesn’t quite reach the
folder icon of the Group below it.
if you move the mouse slightly
lower, then the bar will lengthen.
The result is that your entry now
is moved to the root level of your
Table of contents.

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Showing the Table of Contents by default
After you added a Table of Contents to your publication, your
visitors can click on the Table of Contents icon in the bottom menu
to make it appear. But you can also make the Table of Contents
appear by default.
◆1
◆Go to the Properties Pane
2◆
3◆
4◆
◆ Click on Publication Components
◆ Go the field called Side Window
◆ Change the value of the dropdown box to Table of Contents
Tip
In the Side Window dropdown box you can also select:
◆◆Thumbnails: to show miniature previews of your
pages that your visitors can click on to open that page.
◆◆Search: This will show the search results of any pages
that include the term(s) that your visitors search for.

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How insert links to other pages?
FlippingBook Publisher allows you to create and edit links to other
pages directly within the application. These links can point to other
pages within your publications or to other pages on the internet.
◆1
◆Go to the page on which your want to insert a link
2◆
◆ Click the Insert Link button in the upper panel of the program.
This opens the Content Editor window
◆3
◆Note the green rectangle that appears. This area will become
a clickable link. You can move it around on the page and adjust
its size with the mouse. Place the green rectangle over the
sentence or image you'd like to transform into a link.
◆4
◆The Link Properties window allows you to set the link target
and customize it.
◆◆If you want to add an external link, click on the URL button.
The field for the URL will appear. Type your URL there.
◆◆If you wish to create a link to another page of the
publication, select the Page option and you will be able to
choose the required page number.
Once you are finished, you can close the Content Editor –the
changes will be automatically saved.

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Useful tips when working with links
If you have created links in your original PDF prior to
importing it to FlippingBook Publisher then all the links will
be extracted and made clickable inside the publication.
If you want to to remove the link, simply select it in the
Content Editor window and press the Delete key. The
Content Editor can also be opened by clicking on Edit in the
menu bar and then choosing Edit page...
Links can refer to webpages like https://flippingbook.com.
But did you know that you can also use links like these?
◆◆mailto:nobody@flippingbook.com?subject=Test to start
the user’s mail program and make a new message
◆◆callto: +18889669245 to start the telephone clients (like
Skype) and call the number directly
The 'target' determines how your link will be opened. 'Blank'
opens the URL in a new browser tab. 'Top', 'Self' and 'Parent'
open your link in the current tab. There are however some
differences if you use frames. In that case
◆◆Top opens the link in the main tab that you are
currently using
◆◆Self opens the link in the current frame
◆◆Parent opens the link in the parent frame of the
current frame (if you use frames within frames).

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'Blank' will open your link
in a new tab
'Top' will open your link in
this tab
'Self' will open your link in
the current frame
Our Flippingbook is embedded in a
frame, which is part of another page

PAGE 60
Stop FlippingBook Publisher from automatically importing links
If you have created links in your original PDF prior to importing it to
FlippingBook Publisher then all the links will be extracted and made
clickable inside the publication. If you don’t want this to happen,
then you can change this as follows:
◆1
◆Go to Edit and select Preferences
◆2
◆Go to the Import Tab
3◆
4◆
◆ Click on the cogwheel button for the Default PDF profile:
◆ Uncheck the Extract Links Checkbox.
If you import new pages then links will not automatically be
extracted.
Tip
You can also use 'strict links matching'. This will import links
that start with a protocol (like http:// or https://) or links like
www.flippingbook.com. But links like flippingbook.com or
sub.flippingbook.com are not imported.
Tip
You can also surpress link extraction for a single publication:
◆◆When you get to the Import Document dialog, press
the cogwheel button after conversion profile.
◆◆Uncheck the Extract Links checkbox.

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How to insert online video?
With FlippingBook Publisher you can embed online videos in your
publications. These will appear as a thumbnail with a Play button
in it in your publication. When your readers click on the thumbnail
area, the video will be played in a pop-up video player. To insert a
video:
◆1
◆Open your project and go to the page where you want to
embed the video
◆2
◆Click on the Insert media button in the menu bar and
choose Insert video. This opens the Content Editor window,
overlapping your publication. Now you can embed a video.
◆ 3◆A blue rectangle appears which represents the area where
your video will appear on your page. Change its position by
dragging it across the screen, and change the size by clicking on
a corner and then dragging the mouse.
◆4
◆Go to the Video Properties tab in the left lower corner of the
screen. Paste the link to your video in the Video URL field.
Once you are finished, you can close the Content Editor –the
changes will be automatically saved.

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Understanding the video properties
For every video you can set the following properties individually:
◆◆Aspect Ratio defines the relation between the width and the
height of your thumbnail. 16:9 and 4:3 are fixed formats. This
means that if you increase the width then the height is also
increased correspondingly. If you select Custom, then you can
set the size anyway you like.
◆◆The Preview Image will show the Youtube/Vimeo thumbnail of
your video in your publication if you set this to Thumbnail. If
you set it to None then the area will be completely transparent
apart from the ‘Play’ button. This is useful if your publication
already contains a suitable image that you want to link to the
video
◆◆Autostart means that the video will automatically start playing
when your users click on the video link. When you deselect this,
then your users will have to manually press the play button in
the pop-up player to start playing the video.

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How to add pop-up images?
With FlippingBook Publisher you can embed pop-up images in your
publications. A pop-up image is a clickable area in your publication.
When your readers click on it, an enlarged image will pop up.
◆1
◆Go to the page where you want to insert the pop-up image
2◆
◆ Click on the Insert media button in the menu bar and choose
Insert Popup image. This opens the Pick file window.
◆ 3◆Select the image file that you want to insert and click on Open.
This opens the Content Editor Window.
◆ 4◆A red rectangle appears. This represents the area where your
users can click on, causing the popup to appear. Change its
position by dragging it across the screen, and change the size
by clicking on a corner and then dragging the mouse.
◆5
◆You can select the Show image preview on Page to show a
preview of your image in your publication. If you do not check
this box then the area will be completely transparent, which is
useful if your publication already contains a suitable image.
When you are finished, you can simply close the Content Editor and
FlippingBook Publisher will save the changes automatically.
Tip
You can nudge the pop-up area around by a single pixel with
the arrow keys to get it exactly in the right spot. Pressing
'Shift' while using the arrows will move the area 5 pixels.

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MANAGING
PAGES

Managing pages
HOW DOES THE IMPORT AFFECT YOUR
PUBLICATIONS?
HOW TO ADD ADDITIONAL PAGES?
WHAT IF PAGES DIFFER FROM THE
ORIGINAL?
3
2
1
HOW TO CHANGE THE PAGE NUMERATION?
HOW TO REPLACE AN EXISTING PAGE?
HOW TO CHANGE THE ORDER OF YOUR
PAGES?
HOW TO SHOW TWO OPPOSITE PAGES
SIMULTANEOUSLY ON MOBILE DEVICES?

PAGE 72
How the initial import affects publications
Importing your initial document is the basis for all FlippingBooks.
You can import your this in several ways: by clicking the Import Files
button on the start screen, by dragging files to the import box, or by
making a new project and clicking Import in the menu bar.
Understanding the import process
When you import your initial document, some important decisions
are made. Some of them cannot be reversed afterwards. We will
discuss the following issues that affect your publication
◆◆What is the difference between Flash and HTML5 projects?
◆◆Why do some pages have white stripes?
◆◆Why does FlippingBook Publisher add Empty pages to my
document?
◆◆Why are links added automatically and how to stop that?
◆◆Why is a Table of Contents added automatically and how to
stop that?

PAGE 73

PAGE 74
What is the difference between Flash and HTML5 projects?
When you create a new project, you can choose between HTML5
and Flash projects. Flash and HTML5 are two completely different
technologies to create publications. We suggest that you choose
HTML5 unless you have a particular reason to use Flash. While it
has its advanatages, Flash is a technology that we used for years,
but is now less and less supported by browsers and network
administrators, which means that less and less users will be able to
enjoy your FlippingBooks.
That being said, there can still be some reasons to choose Flash if
you are sure that your intended audience will be able to see the
results. Flash offers more (or other) technical possibilities. So you
can still create Flash projects if you really need to use any of these
features:
◆◆Ecommerce functionality
◆◆Detailed modifications to the skin
◆◆Offline publications
◆◆Slideshow
◆◆Background sounds
◆◆Flippingbooks that only work on specified websites

PAGE 75
When you make a new
project you can choose
the project type
When you Import Files
directly, you may have to
unhide preferences first

PAGE 76
Why do some pages have white stripes?
The first page of your document defines the size of the other pages
of your document. In most cases this is not relevant at all; almost all
documents that you import will consist of pages that have the same
size. Obviously, this will also be the case when you import them into
FlippingBook Publisher.
However, some documents contain different sized pages.
In this case subsequent pages will be resized to match the size of
the first page. This will result in adding white borders to subsequent
pages, either to the left and right, or to the bottom and the top.
Unfortunately there is nothing that can be done in FlippingBook
Publisher to correct this, as all pages have to be of the same size. To
prevent white stripes from being added, you will have to make sure
that page sizes are similar in your original document.

PAGE 77
Mismatches in page
size result in white
borders being added to
subsequent pages.
This also occurs if the
orientation of your pages
is different.

PAGE 78
Why does Publisher add Empty pages to my document?
The first page of your document defines the size of the other pages
of your document. But (some) subsequent pages may be twice as
wide as the first page: These wide pages are by default detected
automatically and will appear as two opposite pages in your
publication.
The consequence is that FlippingBook Publisher sometimes has to
add a blank page. This blank page ensures that the ‘wide’ pages will
in fact appear on together in your book.
However, it is possible to change this during the import:
◆◆When the window called Import Document appears, click
the Cogwheel button after conversion profile. A new window
appears called PDF import profile
◆◆If you select the checkbox Detect wide pages then
◆◆If you unselect the checkbox Split wide pages then
FlippingBook publisher keeps wide pages together, but may
insert empty pages. This is the default setting.
◆◆If you select the checkbox Split wide pages then
FlippingBook Publisher does not add empty pages, but wide
pages may be split over multiple pages.
◆◆If you unselect the checkbox Detect wide pages then wide
pages are handled as normal pages (this will likely add white
borders to make them match in size with the other pages)

PAGE 79
A white page is added,
but your 'spread' page is
kept intact as a result
When you select the
option to split wide pages
then this may lead to
undesirable results

PAGE 80
Why are links added automatically and how to stop that?
The default settings when importing your PDF documents are
configured so that links are extracted automatically and added
to your FlippingBook publication. Any text that looks like a link is
converted to a link. Not only https://www.flippingbook.com, but also
less well formatted links like myserver.co.uk and email addresses
like support@flippingbook.com.
How to disable automatic extraction of links?
If you don’t want to extract links then it is possible to subdue this as
follows:
◆1
◆In the Import Document window click on the Cogwheel button
after the conversion profile
◆2
◆In the pop-up window that appears unselect the Extract Links
checkbox
Tip
You can make permanent changes to your import profile
as by going to Edit -> Preferences. Then go to the import
tab and click on the cogwheel button after the Default PDF
profile. New imports will by default be handled according to
the settings you specify here.

PAGE 81
1
2

PAGE 82
Why is a Table of Contents added automatically?
The default settings when importing your PDF documents are
configured so that a Table of Contents is created automatically and
added to your FlippingBook publication if such a Table of contents is
present in your original document. This Table of Contents is based
on Bookmarks that are present in your PDF document. However,
some PDFs have bookmarks for every single page and you want may
to disable this feature
How to disable creation of a Table of Contents?
If you don’t want to use bookmarks to create a Table of Contents
then it is possible to subdue this as follows:
◆1
◆In the Import Document Dialog click on the Cogwheel button
after the conversion profile
◆2
◆In the pop-up window that appears unselect the Extract table
of contents checkbox

PAGE 83
The PDF bookmarks are
used to create a table
of contents in your
FlippingBook publication.

PAGE 84
How to add additional pages?
Most of the time your publications are made by importing a
single PDF-file, but sometimes you want to add additional pages
afterwards.
Steps to add additional pages
◆1
◆Open your project and click on the Pages tab
2◆
3◆
4◆
5◆
◆ Go to the page before which you want to insert your new pages
◆ Right click, select Import and Insert Pages Before Selected
◆ Select the file from which you want to import pages
◆ If you want to import just a couple of pages, then select
Custom (you may have to click on the Preferences button first
to make this field visible). Specify which pages you want to
import. For example
◆◆1-4, 8 imports pages 1,2,3,4 and 8
◆◆- 5 imports pages 1,2,3,4 and 5
◆◆8+ imports all remaining pages, starting at page 8
Tip
If you want to append your pages to the end of your
document, then you can simply click on the Import button in
the menu bar. This is a quicker way to import, but you don't
have to option to specify where the pages will be added.

PAGE 85
1
2
3
5

PAGE 86
How to change the page numeration?
FlippingBook Publisher adds page numbers to your publications. As
expected, the numeration starts at 1 but in some cases you want to
create an offset when the first few pages contain an introduction,
table of contents or similar information.
How to offset your page numbering?
◆1
◆Go to the Pages tab
2◆
◆ Right-click on the page that you want to use as the first
numbered page.
◆3
◆From the pop-up menu, select Numeration and Set as First
Page. This will set the page number of the selected page to 1
and all the previous pages will become roman numerals.
If you want the first page to start with e.g. number 3, then this is
also possible. Select the first page and select Numeration and
Advanced. Type -2 in the field offset.
Tip
You can also give pages a completely custom number. Select
the page and then change the field Page number caption,
located in the Selected Pages pane below the minature
pages. You can even use text instead of numbers.

PAGE 87
1
3

PAGE 88
How to replace an existing page?
If you updated your source PDF and replaced just a single page (or
a few pages) then you probably don’t want to create a completely
new project in FlippingBook Publisher – especially if you have made
a lot of customizations. In this case it is possible just to replace the
existing pages.
◆1
◆Go to the Pages tab
2◆
◆ Right-click on the miniature preview of the page that you want
to replace
◆3
◆From the pop-up menu, select Import and Re-import selected
page(s)
◆4
◆In the Import Document window, select your updated PDF.
◆5
◆Click Start
The selected page will be replaced with the new one and all
additions that you have made (such as videos, links and pop-up
images) remain intact.
Tip
You can select several pages at the same time by keeping
the Ctrl-button pressed down while clicking on the miniature
pages. FlippingBook publisher will import the content that
is present your PDF on the selected pages. If you added or
removed pages that affect the page numbering you will have
to modify the page numbers manually in the Custom field.

PAGE 89
1
3

PAGE 90
How to change the order of your pages?
You can move pages in your publication to a different location. This
is very useful if you added new pages (which will appear at the end)
but want to move them to the middle of your publication.
◆1
◆Go to the Pages tab
2◆
◆ Right-click on the miniature preview of the page that you want
to move
◆3
◆From the pop-up menu, select Manage Order and Move
page(s)
◆4
◆In the Move Selected Pages window, type the new page
number for your page and Click on the Move button.
◆5
◆Alternatively you can simply select a page, and drag it to its
new place in the pages pane with your mouse
Tip
You can select several pages at the same time by keeping
the Ctrl-button pressed down while clicking on the miniature
pages. FlippingBook publisher will move all pages. But be
careful:
The entered page number will be used by the page you
selected last! For example, if you select page 3 and 4 and
move them to page 10, then page 3 will be moved to page 9
and page 4 to page 10.

PAGE 91
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3

PAGE 92
How to show two opposite pages
simultaneously on mobile devices?
By default, FlippingBook publications are shown one page at a
time on mobile devices, even when in landscape mode. However,
it is possible to use ‘spread’ pages for some or all pages in your
publications, so that even on mobile devices two pages are shown at
the same time. To do this:
◆1
◆Go to the Pages tab
2◆
3◆
4◆
◆ Click on the second page of your publication.
◆ Scroll down to the end of the Pages pane
◆ Press the Shift key (keep it pressed down) and click on the last
page of your publication.
◆5
◆Right-click anywhere in the pages-pane, select Page Tools and
then Unite pages

PAGE 93
1
5

PUBLISHING
AND SHARING

Publishing and Sharing
UPLOAD YOUR PUBLICATIONS
TO FLIPPINGBOOK CLOUD
UPLOAD YOUR PUBLICATIONS TO YOUR
OWN SERVER
EMBED YOUR PUBLICATIONS INTO YOUR
OWN WEBSITE
SHARE YOUR PUBLICATIONS ON SOCIAL
MEDIA
PROTECT YOUR PUBLICATIONS WITH
PASSWORDS
SEND YOUR PUBLICATIONS BY EMAIL

PAGE 98
How to upload your publication to
FlippingBook Cloud?
If you have an active subscription to FlippingBook Services (a free
standard subscription for one year is included in any purchase)
then you can upload your publications to the FlippingBook Cloud.
After you have uploaded your publication, it will be visible to all your
readers who can open it using a simple link.
Steps to upload
◆1
◆Click on Upload in the menu bar and select To FlippingBook
Cloud
◆2
◆Press the Start button in the Window called Publish to
FlippingBook Cloud
◆3
◆Wait until the green bar is filled and the upload is completed.
◆4
◆Your publication is now available online. You can find it at the
link that appears in the field called Link to share, which you
can open directly by clicking on the browser icon.

PAGE 99

PAGE 100
How to upload your publication to your own
webserver?
If you don't want to use FlippingBook Cloud to host your
publications, then you can also upload them to your own webserver.
In order to upload to your publication to your own webserver you
will need FTP-credentials for your server. These credentials will have
to be provided by the administrator of your webserver.
There are two ways to publish to your own websites from
FlippingBook Publisher:
◆◆Upload ‘To my server’. This will save the required files to your
computer. You can upload them with your own FTP-program
◆
◆ Upload directly ‘To FTP-server’. This will directly publish to your
server. While this option is faster, it also gives you less control
over the process and this option is recommended for users
who are thoroughly familiar with the structure of their site.
We will describe both options on the following pages.
Very important
Only use this method if you have experience in working
with FTP. Uploading with FTP (and determining the link
to your publication) requires specific knowledge about
your server. We don't have that knowledge so this tutorial
cannot be complete. Also, incorrect uploading may
overwrite other pages on your site!

PAGE 101
Very important
Don't forget to take a break every now and then!
If you have been reading this document from the start,
then it's about time!

PAGE 102
Upload your publication using Upload ‘To my server’
◆◆Select Upload from the menu bar and then To my server.
◆
◆ The software will save the files that make up your flippingbook
on your local PC. You can change the directory where your files
will be saved to in the pop-up window. Then press on the Start
button to generate the files. When the process is completed,
you can close the pop-up.
◆◆Upload all the files in the output diretory using an FTP client. In
this example we will use FileZilla (a popular and free solution)
to upload the generated files to our server, but you can use any
FTP-program of your choice.
1
2
3
4
5
Log in to your server with your FTP credentials. The server
we use for this example is www.flippingbook.com
Navigate to the folder on your PC, to which you published
your files earlier
Navigate to the folder on your sever where you want to
host your publication (here we will use /public/helpdesk)
Create a new folder for your publication and enter it (in this
example we will use the folder ProductGuide)
Select the generated files (by default these are: ‘index.html’
’.htaccess’ and a folder called ‘files’) and upload them to the
newly created folder on your server.
After the upload, your publication is available on your server. The
URL which you can use to open it depends on the settings that
you used, but in the case of this example it will be: http://www.
flippingbook.com/public/helpdesk/ProductGuide/index.html

PAGE 103
1
2 3,4
5

PAGE 104
Upload your publication directly to your FTP-server
If you are an experienced FTP-user and you have access to
FlippingBook Publisher Professional Edition or Business Edition,
then you can skip some of the steps mentioned in the ‘Publish To
HTML’ by directly publishing to your FTP server from FlippingBook
Publisher.
◆1
◆Select Upload from the menu bar and then choose the option
To My Server (via FTP)
◆2
◆Fill in the host, login and password for your FTP-connection
here and press Next. This will open the root folder of your
website in a new window.
◆3
◆Navigate to the folder where you want to upload your
publication to. We advise to create a new, empty, folder for
each publication.
◆4
◆Optional: To create a new folder, simply add the name to
the Directory field and it will be created automatically. In
the screenshot we first navigated to the folder '/public/
testers/' which is visible in the Directory field and appended
'productguide' to this, to create a new subdirectory.
◆5
◆Press the Publish button. This will create the subdirectory and
save your publication in that directory.
Very important
The FTP function overwrites any files that are already
present in the target directory, hence we always
recommend creating a new folder to publish to.

PAGE 105
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3
4

PAGE 106
Embedding publications in your own site
FlippingBook publications can be embedded
into your own site, so that your publication
looks like it is actually part of your own
webpage. To embed your publication into
your own site, you will need to have access to Click to enlarge
the Content Management System of your site
and it should allow embed code elements or edit HTML directly.
◆◆Upload 1 your publication and open it in a browser.
◆2
◆Right-click anywhere in the publication and select the Open
Share Window option. If you have disabled sharing for your
publication, then enable it and republish your publication. You
can disable sharing again after you have copied the code.
◆3
◆Click on the Embed tab in the ‘Share’ popup.
◆4
◆You can change the Width and Height to specify the size of
your embedded publication.
◆5
◆Press the Copy button to copy the code to the clipboard.
◆6
◆Go to the CMS of your website and use the copied code to
insert the FlippingBook. How this is done exactly depends
on your CMS. If you need any help then refer to the
documentation of your CMS.
You can find more tips for embedding your publications on the next
page. If your publication is hosted on FlippingBook Cloud, then you
can also click on the FlippingBook Cloud button, right-click on your
publication and select Share in steps 1 and 2.

PAGE 107
3
4
This is an example. We used the weebly CMS, which has the option
to embed code, and pasted the copied code here. If you use another
CMS, then you will have to find out how to embed code there.

PAGE 108
Embedding options
If you want your embedded publication to open on another page
than the front page, then this is also possible.
◆1
◆Go to the page that you want your publication to be opened on
◆2
◆Open the Share window
◆3
◆Click on the Insert current page checkbox
◆4
◆Copy the embedding code as described on the previous page
You can also include a preview of a single page without animation.
When your users click on this preview, the publication will open in a
separate tab. Change the Embedding type in the Share window to
Linkable page to achieve this. This is a great solution if you don't
have enough space on your page to embed an entire FlippingBook,
but still want to use a visual element.

PAGE 109
3
An example of a linkable page

PAGE 110
Sharing your publications on social media
Once you have published your publication, you and your users alike
can share it on social media. You can of course copy the URL of your
publication and share it manually, but we provide integration with
several popular social media to make your life a bit easier.
◆1
◆Open your publication in a browser and click on the Share
button.
◆2
◆Click on the icon of the social network of your choice.
If you publish to FlippingBook Cloud, then you can also share on
social media even if the Share button is disabled for your readers.
Directly after publishing your publication, the Social Sharing icons
will be visible in FlippingBook Publisher. You can also make these
appear after publishing:
◆3
◆Click on the FlippingBook Cloud button
◆
◆4
Click the publication you want to share and then on the Share
button in the menu bar or
◆5
◆Right click on the publication you want to share and select
Share from the pop-up window

PAGE 111
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4

PAGE 112
How to protect your publications?
With the Business Edition of FlippingBook Publisher you can protect
your publications with passwords. This can be done in two ways:
◆◆Generic password: You can protect publications with a generic
password. When a visitor opens the link to your publication,
they will have to enter the password first. Everyone who knows
the password can open the publication. This is useful when
sharing a confidential publication to a trusted community.
◆◆Individual passwords: You can create separate usernames for
all your users. The software will generate a password for each
user and send it to their email automatically (there is also a
password recovery function so you don’t have to deal with
password resets manually). This option offers a higher level of
security but also requires more effort to maintain.
On the next pages we will explain
◆◆How to set a generic password
◆◆How to create individual passwords
◆◆What users see when you assign them individual passwords
◆◆How to invite users in bulk
◆◆How to revoke access
Very important
Password protection features are only available in the
Business Edition of FlippingBook Publisher. and for
publications that are hosted on FlippingBook Cloud.

Generic and individual password-protected publications
PAGE 113

PAGE 114
How to set a generic password?
You can protect your publications with a generic password. When a
visitor opens the link to your publication, he will have to enter the
password first.
To protect a publication with a generic password:
◆1
◆Upload your publication to FlippingBook Cloud
◆2
◆Click on the FlippingBook Cloud button and select your
publication
◆3
◆Right click and select Access Mode from the pop-up menu
◆4
◆Select Password protected and type the password
◆5
◆Click on the Save button

PAGE 115
2
3
4

PAGE 116
How to create individual passwords?
You can also create separate usernames for all your users. The
software will generate a password for each user and send it to their
email automatically. To view your publication, your users will have to
log in with their credentials first.
To create individual passwords:
◆1
◆Upload your publication to FlippingBook Cloud.
◆2
◆Click on the FlippingBook Cloud button in the menu bar. This
brings up the FlippingBook Cloud Manager
◆3
◆Right click on your publication and select Access Mode from
the popup window
◆4
◆Select the option Private and press on the Save button.
◆5
◆Right click on your publication again and select Share from the
popup window
◆6
◆Click on the Invite Readers tab. In this tab you can write a
message to the people that you want to give access rights to
your publication.
◆7
◆Type the email addresses of your recipients (It is also possible
to do a bulk import), change the from address to your own
email if required, and change the subject and message text.
◆8
◆Click on the Send button.
Very important
The number of readers that you invite is limited to 50 per
email. The total number of emails that can be send per
day is limited to 500.

PAGE 117
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6

PAGE 118
What users see when you assign them individual passwords?
If you invite readers to to private publications as described on the
previous page, then the following will happen.
◆◆Users that have never been invited before to a private
publication will receive an email with login credentials, from
FlippingBook (noreply@cld.bz).
◆◆Everyone that you included in the ‘To:’ field will get an email
from you with the text that you typed and a link to the
publication that you shared with them.
◆◆All the invited users can now open the link in your email to your
publication and will have to log in with the provided credentials

PAGE 119
New users (that have never
before been invited) get this
email with their credentials
to FlippingBook Cloud
All invited users will
receive this email
with the link to your
publication

PAGE 120
Inviting users in bulk
It is possible to invite readers in bulk. You can import list of contacts
from popular mail programs into FlippingBook PUblisher (from
Outlook, Thunderbird, Bat and Gmail or as vCard, LDIF or commaseparated
file).
You will have to prepare the file to be imported beforehand, either
by exporting it from a program that already contains the names and
email addresses, or by preparing a comma-separated file manually
in a program like Excel.
◆1
◆After you have opened the Invite Readers tab, click on the
Address Book icon which open the Address Book
◆2
◆Click on the arrow button next to Add Contact and select
Import Contacts from…
◆3
◆Select the format of your input file from the pop-up menu
◆4
◆Select your file and press Open
◆5
◆Your contacts will now be imported in your Address Book. You
can now invite them to your shared publication by selecting
them one-by-one or selecting them all at once

PAGE 121
You can prepare an
Excel-file like this one,
save it using the Save
As… option and choose
.csv as the output format
1
2
Select all users by
clicking this checkbox
Select individual users by
clicking the checkboxes
in front of their names

PAGE 122
Revoking access
It is also possible to revoke access. If you want to remove the right
to access a publication for a given user, then you can do this as
follow:
◆1
◆Click on the FlippingBook Cloud button in the menu bar. This
brings up the FlippingBook Cloud Manager
◆2
◆Right click on your publication and select Share from the
popup window
◆3
◆Click on the Manage Readers tab
◆4
◆Click on the checkbox before the User name of the user(s) that
you want to stop having access to your publication.
◆5
◆Press on the Revoke Access button.

PAGE 123
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4
5

PAGE 124
How to send publications by email?
Just like ‘normal’ web pages, FlippingBook publications are not
meant to be sent by email. Every FlippingBook consist of hundreds
of files. These files are stored at your own server or on FlippingBook
Cloud. If you want to use email, then simply send the link to your
publication using any email program or share it via email.
◆1
◆Open your publication in a browser
◆2
◆Select the link in the Address bar
3◆
4◆
◆ Right-click and select copy from the pop-up menu
◆ Paste the link in your email message
There are several ways to send a link that opens your publication in
a specific way:
◆◆To open your publication on a specific page, go to that page
and copy the full URL including the pagenumber. For example
https://flippingbook.cld.bz/product-guide/54
will open this product guide on page 54.
◆◆If you are zoomed in, then the URL will change so you can copy
that too. For example if you send the following link:
https://flippingbook.cld.bz/product-guide/54#zoom=z then it
will open page 54 in zoomed mode.

PAGE 125

WORKING WITH
FLIPPINGBOOK
CLOUD

Working with Flippingbook Cloud
Tasks in this chapter...
How to change the domain
name used for all your
publications?
How to change the link
for a specific publication?

PAGE 129
How to delete a
publication from
FlippingBook Cloud?
How to create a collection
showing publications on a
specific topic or for a specific
audience?
How to manage the contents
and sorting order of your
collections?

PAGE 130
How to change the publication link?
When you publish your publication to FlippingBook Cloud, then by
default the URL will look something like this:
https://usr-12345678.cld.bz/your-publication-name
The part usr-12345678 is your personal domain name and will be
the same for all your publications. You can change it as described in
this article: How to change your FlippingBook Cloud domain name?
It is also possible to change your publication name. To do this:
◆1
◆Click the FlippingBook Cloud button
◆2
◆Right-click on the publication whose name you want to change
and from the pop-up menu, select Settings. (alternatively,
you can also select your publication and press on the Settings
button in the top menu bar)
◆3
◆In the field URL Name you can enter the new link name to be
used for this publication. Note that many special characters
cannot be used!
◆4
◆Click on Save
Warning
Changing your URL name will break existing links
to your publication, both on your own website and
links that others may have made. If you have links to
your publications, then you will need to change these
accordingly.

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3

PAGE 132
Changing your FlippingBook Cloud domain
When you work with FlippingBook Cloud, your publications will be
uploaded to your own subdomain. This subdomain looks something
like https://user-BFzY3Fl.cld.bz. You can change your subdomain
to bring it in line with your own company name, so it will look like
https://yourcompany.cld.bz.
◆1
◆Start FlippingBook Publisher and go to the FlippingBook Cloud
tab (if you already have FlippingBook Publisher opened, then
you can also click on the FlippingBook Cloud button
◆2
◆Press the My Account button in the bottom right corner.
◆3
◆Click on Open Library. This will open your cloud-library in a
browser window.
◆4
◆In the browser, click on the green Go to Admin Panel button
in the top menu. This opens a new browser where you can
administer your Cloud settings.
◆5
◆Click on the Settings link in the menu bar
◆6
◆Go to the Library domain and enter your new domain
description in the text box.
◆7
◆Click on Save
Warning
Changing your domain will break existing links to
your publication, both on your own website and links
that others may have made. If you have links to your
publications, then you will need to change these too.

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How to remove publications from
FlippingBook Cloud?
Sometimes you want to remove an old publication from
FlippingBook Cloud. This may be because its content is outdated
or because you have reached the limit of 3 publications that you
can store simultaneously on the FlippingBook Cloud if you have a
Standard subscription. To remove a publication
◆1
◆Click on the FlippingBook Cloud button
2◆
3◆
◆ Click on the publication that you want to remove to select it.
◆ Click on the Move to Trash icon in the top menu bar. Click on
the Move button in the pop-up window to confirm.
Your publication is no longer visible to the public. It is stored in the
Trash bin and if the need arises can be restored later. If you want to
remove it permanently, then
◆4
◆Click on Trash in the menu on the left
5◆
◆ Click on the publication that you want to remove permanently
to select it.
◆6
◆Click on the Delete in the top menu bar. Note that this option
only appears after you have selected at least one publication.
Click on the Delete button to confirm your choice.

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How to create collections of publications?
If you use FlippingBook Cloud, then it is
possible to create collections of publications.
This is useful if you, for example, have several
publications about a similar subject or for a
specific audience. They can be then be
displayed as a bookshelf so your visitors can Click to enlarge
easily find other publications that may interest
them. To create a collection of publications:
◆1
◆Click on the FlippingBook Cloud button in the top menu
◆2
◆Click on Create New Collection in the menu on the left
◆3
◆Give your collection a name and press Create
You have created a new collection. To add publications to it:
◆4
◆Click on My Publications in the left hand menu and select the
publications that you want to add to the collection
◆5
◆Click on the Add to Collection button that appears in the top
menu bar of the FlippingBook Cloud Manager and choose your
collection from the dropdown box.
◆6
◆To open your collection in a browser, right-click on it and
choose Open from the pop-up menu
Tip
You can embed your bookshelf in the same way as you
embed publications. To get the code, right click on your
collection, choose Share and click on Insert into Site.

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How to manage your collections?
If you have created a collection of publications, then you can of
course add or remove publications afterwards. You can also change
the order in which your publications appear.
To create a collection of publications:
◆1
◆Click on the FlippingBook Cloud button in the top menu
2◆
◆ To add a publication to a collection, select the publication,
click on the Add to Collection button in the top menu bar and
choose the intended collection from the dropdown box.
◆3
◆To delete a publication from a collection, select the collection in
the My Collections section. Then select the publication to be
removed, and click on the Remove from Selection button in
the top menu bar.
Your most recent publications will be shown first in your bookshelf.
All publications have an issue date and are displayed in descending
order. You can change the issue date so that each publication has
the correct date. But if the actual date is not important to you, then
you can also use this field to give more weight to more important
publications, so they appear first. To do this:
◆4
◆Click on your collection and select a publication.
5◆
◆6
◆Go to the Issue tab
◆7
◆Change the Issue Date to a more recent date.
◆ Click on the Settings button in the top menu bar

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6
7

TROUBLE-
SHOOTING

Troubleshooting
What to do when...
You start the software and see an
error : License server operation
failed
You start the software and see an
error : Authorization failed
Some pages in your FlippingBook look
different than in your source PDF
You try to upload to FlippingBook
Cloud and get an Error Subscription
to FlippingBook Services Expired

PAGE 143
What to do when...
You try to upload to FlippingBook
Cloud and get an Error Premium
Subscription Required
You get an Error occurred but
application still can proceed
You get a Fatal error and application
needs to be closed
You open your publication, but it is
stuck on the preloader screen

PAGE 144
Error ‘License server operation failed’
When you start FlippingBook Publisher and get a ‘License server
operation failed’ error then can often be solved as follows:
◆1
◆In the small login box when starting FlippingBook Publisher,
click Settings
◆2
◆Change the Connection type to Automatic. (If you know your
proxy-credentials, you can also set this to Custom Proxy Server
and enter them manually)
◆3
◆Click the Check connection-button
◆4
◆If you see a window called Connection successful (all the
checkmarks are green) then press OK twice and try to log in
again.
◆5
◆If you can't login although all the connection test is succesful
OR only the last checkmark is red, then try the following:
◆◆Close ALL FlippingBook related windows, including error
messages, the login window and any settings window.
◆◆press the Windows-key and the R-key at the same time.
◆◆in the Open field type %temp% and press Enter.
◆◆Find the CachedServiceDiscovery.xml file and delete it.
◆◆Try to start FlippingBook Publisher.
◆6
◆If you see more red checkmarks, then something in your
company’s network is blocking the connection to our server.
Contact your network administrators and show them the
information on the opposite page. They will have to make some
changes to the network settings.

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2
3
Configuration information for firewalls and proxy servers
FlippingBook Publisher needs to be able to connect to the
FlippingBook servers on port 80 and 443 to function successfully.
Please check that the following addresses are available in your
network. If they are blocked, add them to the white list:
Flippingbook servers
flippingbook.com account.flippingbook.com cld.bz
pay.flippingbook.com
stats.flippingbook.com
static.flippingbook.com
publisher.flippingbook.com
secure.flippingbook.com
logon.flippingbook.com
backend.cld.bz
pages.cld.bz

PAGE 146
Error ‘Installations limit exceeded’
If get an error ‘Installations limit exceeded’ then you have reached
the maximum amount of registrations for your license. This doesn’t
mean that you cannot use FlippingBook Publisher anymore, but you
will have to unregister an old installation first.
Each FlippingBook license has a certain number of workstations,
depending on the edition. When you install FlippingBook Publisher
on your computer, this automatically registers this installation in our
licensing database, using one workstation of your license.
How to unregister licenses that are not in use any more?
◆1
◆Go to your account on the FlippingBook website
https://flippingbook.com/account/login
◆2
◆Log in with the email address which you used to registered
your license and your password. After logging in you will see
information about your FlippingBook license. On this page
you can also see on how many workstations you can install
FlippingBook Publisher at the same time.
◆3
◆Click on Workstations
◆4
◆Determine which installation is no longer required
◆5
◆Click on the Unregister link to remove an existing registration.
This frees up one of your licenses and you can now install
FlippingBook Publisher again.
It is not necessary to physically uninstall Publisher from your old
computer.

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The FlippingBook differs from your PDF
Our import settings work well in almost all cases, but it is possible
that complex PDFs are not imported correctly. We will be happy to
help you to correct this. You can send us the PDF and we will do
what we can to make it work. Please send your troublesome PDF
to us using a file transfer service like wetransfer.com and send it to
support@flippingbook.com.
If you want to tackle this yourself, you can try to export it again
from the application that you created the PDF in as PDF 1.4 (Acrobat
5.0). This flattens the layers in the PDF, which in combination
with transparency often cause these issues. If you have Adobe
Acrobat Pro, then you can also achieve the same result by saving
it as Optimized PDF, and then change the compatibility settings to
“Acrobat 5.0 or later”
If that doesn’t help, you can try to ‘distill’ your publication in Adobe
Acrobat Pro. This is done as follows:
◆1
◆Open the PDF in Adobe Acrobat Pro and click on File - Save As -
Other - PostScript. Choose a new name.
◆2
◆After the PostScript file is generated, double click on it. That will
open a window of Adobe Distiller, which generates a new PDF
file.
◆3
◆Wait until the progress bar shows that conversion is completed
and then try to import the generated PDF in FlippingBook.

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Install FlippingBook on another computer
FlippingBook Publisher can be used on a certain number of
computers at the same time. It depends on your license on how
many computers exactly. For example, the Professional Edition can
be used on two computers at the same time. In this article we will
explain ...
◆◆How you can see on how many computers FlippingBook
Publisher is installed
◆◆What to do if you have reached the maximum number of
installations
◆◆How to install FlippingBook Publisher on another computer
How to see your current number of installations?
◆1
◆Go to your account on the FlippingBook website
https://flippingbook.com/account/login
◆2
◆Log in with the email address which you used to registered
your license and your password
◆3
◆After logging in you will see information about your
FlippingBook license. Here is also specified on how many
workstations you can install FlippingBook Publisher at the
same time.
◆4
◆Click on Workstations
Here you can see the list of computers on which FlippingBook
Publisher is currently registered

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What if you reached the maximum number of installations?
If you have reached the maximum number of installations, then you
first have to ‘Unregister’ one of your existing registrations before
you can install the software on another computer.
◆1
◆Follow the steps described on the previous page ‘How to see
your current number of installations?’
◆ 2◆Determine which installation is no longer required
◆ 3◆Click on the Unregister link to remove an existing registration.
This frees up one of your licenses and you can now install
FlippingBook Publisher again.
How to install FlippingBook Publisher on another computer?
◆4
◆Using the computer on which you want to install FlippingBook
Publisher, go to your account on the FlippingBook website
https://flippingbook.com/account/login
◆5
◆Log in with the email address on which you registered your
license and your password
◆6
◆Click on the Download link
◆7
◆Open the downloaded .exe file. This will start the installation
◆8
◆After the installation is completed, log in with your FlippingBook
username and password

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Getting more space on FlippingBook Cloud
If you have bought a license, you will get a Standard subscription
for one year for free. The standard subscription allows you to place
3 publications on the FlippingBook Cloud at the same time. If you
want to host more publications on FlippingBook Cloud, then you will
have to switch to a Premium Subscription.
◆1
◆Open your browser and go to https://flippingbook.com/
account/login
◆2
◆Log in with the email address which you used to register
FlippingBook Publisher and with your FlippingBook password.
◆3
◆Click the link Switch to Premium Subscription. A pop-up
window will open with the correct option already selected.
◆4
◆Click on Checkout. You will be redirected to the payment form.
◆5
◆Verify your contact details and add or correct them if required.
◆6
◆Choose your payment method in the Payment Options.
◆7
◆Select the checkbox that indicates that you agree to the terms
and conditions of FlippingBook Limited with respect to the
granted use of the software.
◆8
◆Click on Buy Now
Warning
Switching to Premium subscription does NOT renew your
subscription. The switch applies to the remainder of the
duration of your current Standard subscription.

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Renewing your FlippingBook Subscription
A ‘Subscription to FlippingBook Services’ includes:
◆◆FlippingBook Cloud serviсe for storing your publications
◆◆FlippingBook Publisher updates
◆◆24/7 technical support and customer service
If you have bought a license, you will get a Standard subscription for
one year for free. If you want to use any of the services mentioned
above after your subscription expires, then you will have to renew it.
◆1
◆Open your browser and go to https://flippingbook.com/
account/login
◆2
◆Log in with the email address which you used to register
FlippingBook Publisher and with your FlippingBook password.
◆3
◆Click the link Renew Subscription. A pop-up window will open
with the correct option already selected.
◆4
◆Select the desired renewal period and click on Checkout. You
will be redirected to the payment form.
◆5
◆Verify your contact details and add or correct them if required.
◆6
◆Choose your payment method in the Payment Options.
◆7
◆Select the checkbox that indicates that you agree to the terms
and conditions of FlippingBook Limited with respect to the
granted use of the software.
◆8
◆Click on Buy Now

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What to do if your publication is stuck on
the preloader screen?
Sometimes your publication gets stuck on the preloader screen.
How to solve this depends on the situation. Use the following
procedure to solve it:
◆1
◆Determine if the issue only occurs on your own computer or on
all computers.
◆2
◆If it occurs only on your computer then clear your browser's
cache as described on the next page.
◆3
◆If the problem appears on all computers, then how to solve it
depends on the location of your publication:
◆◆If your publication is published on your own website then
try to re-upload it to a new, empty directory on your server.
◆◆If your publication is published on FlippingBook Cloud, then
contact our helpdesk

A publication can
sometimes get stuck on
the preloader screen.
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Clearing your browser’s cache
If your publication doesn't load on your computer, but it does load
normally on other computers, then this is probably caused by a
corrupted browser cache. How to clear the cache of your browser
exactly depends on which browser you are using:
◆◆Google Chrome: Press CTRL+SHIFT+DEL, and select only
cached images and file
◆
◆ Internet Explorer: Press CTRL+SHIFT+DEL, and select only
temporary internet files
◆◆Firefox : Press CTRL+SHIFT+DEL, and select only cache
◆◆Safari (on OSX): Press OPTION + COMMAND + E
◆◆For other browsers please refer to your browser’s
documentation or help function.

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Re-uploading your publication
When you upload your publication to your own website it is possible
that some files were not uploaded correctly or completely, causing
the publication to get stuck on the preloader. Another reason
may be that the directory that you uploaded to already contained
some files of a previous version of your FlippingBook that were not
replaced.
Therefore, we recommend creating an new, empty folder on
your webserver and then upload the publication to that folder.
Afterwards you can delete the old folder and replace it with the new
one.
Contacting FlippingBook Helpdesk
If you uploaded your publication to FlippingBook Cloud, and you
have already cleared your browser cache as described above, then
contact our customer support by using the form at
https://flippingbook.com/contacts
To resolve the issue as quickly as possible include the following
information:
◆◆The email address that you used to register FlippingBook
Publisher
◆◆The link to your publication

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PAGE 164
Dealing with other errors
If you encounter any other errors, then contact our customer
support by using the form at https://flippingbook.com/contacts.
To resolve the issue as quickly as possible include the following
information:
◆◆The email address that you used to register FlippingBook
◆ ◆A short description of which action you performed when the
error occurred so we can reproduce it
◆◆Whether this issue occurs in all of your projects or just in a
specific one (please test this out by making a new project and
importing a simple PDF or image file)
◆◆If the issue only occurs in one specific project then please send
us the project file:
◆1
◆Open the Windows Explorer and go to Documents\
FlippingBook Publisher\\Projects
◆2
◆Find the .p2bp file for your project and look at its size.
◆3
◆If the size of the project file is less than 20MB, then you can
attach it directly to the online contact form by using the
paperclip-icon and navigating to the file.
◆4
◆If the size of your project is more than 20MB, then upload
the project to an online file sharing service like dropbox.
com or wetransfer.com. Include a direct link to the
uploaded project file in your message.
◆◆If the problem concerns an already published publication, then
include the link to your publication.

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flippingbook.com/help
facebook.com/flippingbook