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Staff Housing Department<br />

Strategic<br />

Goals/Objectives<br />

Key Performance<br />

Indicators (KPI)<br />

Time Frame<br />

“Fiscal Balance<br />

Program 2020”<br />

Maintaining Housing’s<br />

assets by auditing and<br />

continually improving<br />

our services to stick to<br />

the aim of efficient<br />

spending and balanced<br />

finance.<br />

“Fiscal Balance<br />

Program 2020”<br />

Assessing resident's<br />

perception and level of<br />

awareness towards<br />

hospital properties<br />

Increase the number of<br />

inspection rounds for the<br />

occupied units.<br />

Increase the number of posters and<br />

guidelines to the residents in the unit,<br />

building and compound.<br />

Increase the percentage of fixed appliances<br />

and furniture and minimize the disposal<br />

percentage. Table below shows percentage<br />

of Fixed and disposal of reported damaged<br />

items<br />

Baseline 2020 Target<br />

2/ year Quarterly<br />

Baseline Target 2020<br />

Unit 2 4<br />

Building 1 5<br />

Compound 0 3<br />

Baseline Target 2020<br />

Disposal 30% 25%<br />

Fixed 70% 75%<br />

Organize an event instead of Advisory<br />

Meetings and inviting involved departments<br />

to activate better communication and create<br />

major solutions.<br />

Baseline Target 2020<br />

1/year

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