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Strategic<br />

Goals/Objectives<br />

Key Performance<br />

Indicators (KPI)<br />

Time Frame<br />

Provide a safe environment for patients<br />

and visitors of PMBAH to uphold the<br />

government’s vision of being world<br />

class services providers.<br />

i. Effectively communicate with<br />

patients and visitors by ensuring the<br />

following:<br />

•Identify the best tool for effective<br />

communication.<br />

•Design safety information board to be<br />

installed and distributed in patient and<br />

housing areas.<br />

• 100%<br />

• 100%<br />

• 2018<br />

• 2019<br />

Ensure the safety of all equipment (medical and<br />

non-medical)<br />

i. Ensure that all equipment are maintained and<br />

inspected regularly.<br />

ii. Ensure safe use for all equipment (medical and<br />

non-medical) by conducting daily inspections.<br />

iii. Identify a mechanism for safe use of all<br />

equipment.<br />

iv.Create a program for staff dealing with<br />

equipment (medical/ non-medical) that includes<br />

the checking all competency requirements. (e.g.<br />

certified, related experience, proper training)<br />

i. 100%<br />

ii. 80%<br />

iii. 100%<br />

iv. 100%<br />

i. Daily<br />

ii. Daily<br />

iii. 2019<br />

iv. 2019

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