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Strategic<br />
Goals/Objectives<br />
Key Performance<br />
Indicators (KPI)<br />
Time Frame<br />
Produce an Innovative way of practice<br />
that Meet the Needs of staff, other<br />
customers and patients:<br />
1. Require each staff to come up with<br />
a new idea for pharmacy<br />
management for overall<br />
improvement<br />
2. Pharmacy management will<br />
conduct site visit every two years<br />
to leading national institution’s or<br />
attending reputable conference to<br />
explore new innovative ideas that<br />
can be applied in PMBAH. (at least<br />
one from the pharmacy<br />
management)<br />
3. Pharmacy management will apply<br />
at least one new idea each year<br />
1. Number of ideas per<br />
staff per year<br />
2. Number of site visit<br />
every two years<br />
3. Number of applied<br />
ideas per year<br />
Y1 Y2 Y3<br />
100% 100% 100%<br />
100% 100% 100%<br />
100% 100% 100%
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