Debtfree Magazine September 2018

The timing of the release was not particularly auspicious when it did happen,
as it came shortly after something of a TV scandal about a particular
roleplayer in the industry and the NCR’s actions (or inaction up to that
point) in regard to them. To some, it seemed like a knee-jerk distraction
technique and hard questions were asked about why the promised
actuarial consideration of the proposed fees had not taken place as was
previously indicated would happen. Had this happened would a part of
the fee guideline later have been recalled?
The recall of one part of the fee guideline then calls the rest into question
as well. Many have issues with the section on legal fees (note: the NCR
acknowledge that they cannot set legal fees and only the law society can
do so) which the NCR say should only be taken in the month the court
action begins (this can be delayed by the courts for a long time or may
never happen if things change to an application to the NCT).
Some see the NCR removing legal fees attached to the NCT as an aggressive
way to get Debt Counsellors not to make use of the NCT and to try sideline
the NCT from the process.