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Direct marketing from producers to consumers: Economic ... - Favv

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Benefits and costs in direct <strong>marketing</strong><br />

� Are costs incurred when changing <strong>from</strong> one channel <strong>to</strong><br />

another (Verhaegen and Van Huylenbroeck)<br />

� Distinguish between<br />

Transaction costs<br />

� TC related <strong>to</strong> the selling activity<br />

� TC related <strong>to</strong> the acquisition of the necessary skills<br />

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