Low Res MH Quality Account 2018 FINAL
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32 Monash Health<br />
Hello my name is…<br />
In April, Chris Pointon,<br />
co-founder of the<br />
#HelloMyNameIs<br />
movement, shared his<br />
inspirational story with<br />
staff.<br />
Along with his wife, Dr Kate Granger,<br />
who was terminally ill and a doctor in<br />
the UK health system, he was inspired<br />
to start a global campaign focused<br />
on encouraging all health staff to<br />
introduce themselves with a smile to all<br />
patients and visitors. Chris explained<br />
how the simple act of an introduction<br />
could be instrumental in creating<br />
human connections and providing truly<br />
person-centred care. Kate passed away<br />
in 2016, but her key values live on.<br />
Monash Health<br />
want all staff<br />
to join the<br />
#HelloMyNameIs<br />
movement to<br />
learn more, and<br />
start introducing<br />
themselves to<br />
patients and<br />
build that human<br />
connection<br />
with them.
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