2019 Newsletter
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Modern Approach,<br />
Old Fashioned Values...<br />
Hi & welcome. For this <strong>Newsletter</strong> we decided to devote almost the entire edition to technology<br />
and our service department as there’s never been so much news to tell you about. Almost all of it is<br />
driven by technology changes, designed to make driving a Škoda more convenient & efficient.<br />
Škoda is set to launch three new models this year here in the UK, the Scala, Kamiq & Citigo BEV<br />
plus a number of extra trims including Kodiaq vRS, Octavia Sportline, Octavia SE Drive & Octavia<br />
vRS Challenge as well as committing to Superb hybrid & the all electric Vision E next year.<br />
As Škoda grows each year so does our team. Over the last 12 months both our Sales & Service<br />
teams have recruited additional members to deal with demand & the complexities that come with<br />
greater volumes. This week we welcome Bradley Tye, our third new starter this year, who is our<br />
first Trainee Sales Executive.<br />
Our Service department, led by Chris Harrison, has recently embraced a plethora of advancements<br />
and technology. We have installed a new Service reminder system bringing greater personalization<br />
and accuracy to service dates. We now offer Service Plans and have a system to quote tailored<br />
monthly costings for servicing & MOT’s. Citnow will text you a link to a video of our Technician<br />
explaining a fault on your vehicle and explaining the repair required. In November we won the<br />
contract to service & maintain over 100 Cleveland Police cars of all makes & models.<br />
Again this year we are supporting Teesside Hospice through our fundraising and your donations,<br />
from using our unique courtesy car policy, where providing you have a valid Privilege Card, we<br />
provide you a courtesy car FOC in return for a small donation.<br />
I hope you enjoy the following pages & as ever we’d be delighted to HELP or explain any of these<br />
developments or offers for the new ‘19’ registration plate launching on 1st March in more detail,<br />
thank you for your custom & we look forward to welcoming you as always,<br />
Managing Director<br />
The New Škoda SCALA
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