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2019 Newsletter

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TOMORROW'S

TECHNOLOGY

TODAY AT


Modern Approach,

Old Fashioned Values...

Hi & welcome. For this Newsletter we decided to devote almost the entire edition to technology

and our service department as there’s never been so much news to tell you about. Almost all of it is

driven by technology changes, designed to make driving a Škoda more convenient & efficient.

Škoda is set to launch three new models this year here in the UK, the Scala, Kamiq & Citigo BEV

plus a number of extra trims including Kodiaq vRS, Octavia Sportline, Octavia SE Drive & Octavia

vRS Challenge as well as committing to Superb hybrid & the all electric Vision E next year.

As Škoda grows each year so does our team. Over the last 12 months both our Sales & Service

teams have recruited additional members to deal with demand & the complexities that come with

greater volumes. This week we welcome Bradley Tye, our third new starter this year, who is our

first Trainee Sales Executive.

Our Service department, led by Chris Harrison, has recently embraced a plethora of advancements

and technology. We have installed a new Service reminder system bringing greater personalization

and accuracy to service dates. We now offer Service Plans and have a system to quote tailored

monthly costings for servicing & MOT’s. Citnow will text you a link to a video of our Technician

explaining a fault on your vehicle and explaining the repair required. In November we won the

contract to service & maintain over 100 Cleveland Police cars of all makes & models.

Again this year we are supporting Teesside Hospice through our fundraising and your donations,

from using our unique courtesy car policy, where providing you have a valid Privilege Card, we

provide you a courtesy car FOC in return for a small donation.

I hope you enjoy the following pages & as ever we’d be delighted to HELP or explain any of these

developments or offers for the new ‘19’ registration plate launching on 1st March in more detail,

thank you for your custom & we look forward to welcoming you as always,

Managing Director

The New Škoda SCALA


ORDER YOUR

CITIGO SE

TEST DRIVEA NEW

CITIGO AND GET AN

EXTRA £500 OFF *

PLUS

£1500

TOWARDS YOUR

FINANCE DEPOSIT

19 PLATE

NOW

City car of the year

£118 DEPOSIT * £118 A MONTH * 6.8% APR

FABIA SE MPi

TAKE A TEST DRIVE

AND GET

£2450

TOWARDS YOUR

FINANCE DEPOSIT

Best estate car for

less than £18,000

£169 DEPOSIT * £169 A MONTH * 3.9% APR

OCTAVIA SE

TEST DRIVEA NEW

OCTAVIA AND GET AN

EXTRA £500 OFF *

PLUS

£2500

TOWARDS YOUR

FINANCE DEPOS IT

Family car of the year

£199 DEPOSIT * £199 A MONTH * 3.9% APR

*With Solutions Personal Contract Plan. 18s+. Subject to availability. Retail sales only registered by 31st March 2019. Terms and deposits

may vary. Terms and conditions apply. Offer subject to status. Written details available on request. Licensed credit broker. Some model

Exclusions apply. Car images for illustration purposes only.


MEET THE SERVICE TEAM

Meet the Derek Slack Motors Service Team.

The unsung heroes who work tirelessly to

ensure your trouble free motoring. As demand

for Škoda cars grows so does our team,

who between them possess many years of

experience & technical knowledge.

When you rely on something as much as your

Škoda, it’s reassuring to know everything’s

working exactly as it should. Our Škoda factory

trained technicians have access to the latest

diagnostic equipment and use only Škoda

CitNOW

Do you know what a constant velocity gaiter is?

Or a dual mass flywheel?

You will with our new workshop videoing program. Should

our Technicians find a fault while working on your vehicle

they will now text you a link to a video that takes you virtually

to our workshop, allowing our technician to show you the

work needed on your vehicle while it’s still on the ramp.

This makes it quick & simple to understand what’s required,

breaking down confusing jargon and allowing you to make more

informed decisions. It’s vital that we have your correct mobile

number on the day of your visit for this technology to work.

Genuine Parts designed for longevity and to

reduce wear and tear. They have the latest

technology at their fingertips, endeavouring to

repair your vehicle correctly, first time, saving

you both time and money in the long run.

There’s no inconvenience, either. From whileyou-wait

servicing to courtesy cars, plus

collection and delivery (within a prescribed

distance), we’ll make sure leaving your car with

us doesn’t interfere with your plans.

FOR SERVICE, REPAIRS & MOT’S

TEL: 01642 256100

Email bookings@derekslackmotors.skoda.co.uk

Our Service team; Service Advisors, Technicians, Warranty Administrator,

drivers, Campaign Co-Ordinator, Workshop Controller,

led by Service Manager Chris Harrison (front right).


SERVICE NOTIFICATION CHANGES

Historically we sent you service reminders by post, this is

changing.

We have introduced a new customer notification system that

due to technology advances is sophisticated enough to use your

vehicle registration number to look at your specific vehicle historic

data such as age and mileage to predict future events like service

& MOT dates, our old system was a one size fits all approach.

Additionally, the new system is clever enough to use your chassis

number to identify if your vehicle has a cam belt (opposed to

a timing chain) and predict when it needs changing. It can also

identify if you have an automatic transmission and therefore the

date the gearbox oil change is required or likewise if you have a

four wheel drive and need the Haldex oil changing.

Moving forward we will contact you in this order;

1. email which will look like the one illustrated here which will

have a subject line something like: ‘Your service is due - let’s get

it sorted’. It will be from Škoda no-reply@skoda.co.uk.

2. Text. If you don’t respond to the email, your next notification

will be by text which will look like the one illustrated here.

3. Post. If you don’t respond to the first two methods of contact,

we will send you a reminder in the post. We leave this as a last

resort to minimise environmental impact.

Don’t worry if you don't have an email address. We

appreciate that some customers are at different levels

of ability using technology to others (we certainly are

here amongst our team) but technology isn’t going

away & affects our lives more each day, if you would

like help arranging an email account or how to find e

mails in spam or junk or enabling content then simply

contact us. Jess is our Škoda Media Expert but has a

team of helpers that will be delighted to help

you create an email account or explain

how to get the best from this new

system.

JESS HALL

ŠKODA MEDIA EXPERT


EMERGENCY SERVICE

Derek Slack Motors has enjoyed a strong

relationship with the area's emergency

services for over 20 years.

Last July, we supplied Cleveland Fire Brigade

with 14 new Octavia Scout Estate Cars and they

were so pleased with them, the brigade have

ordered another 5 this year already.

Karen Winter, from Cleveland Fire Brigade said,

“This deal has allowed us to standardise our

fleet and provide vital vehicles to our Flexible

Duty Officers, so they are able to respond to

incidents quickly and safely and in all types of

conditions, as these cars have 4x4 ability. It is

very important to Cleveland Fire Brigade that

we work with local businesses and ensure that

we are getting value for money. This addition to

our fleet allows us to continue supporting safer,

stronger communities across Cleveland.”

Derek Slack Motors have been awarded the

Cleveland Police maintenance contract for

Middlesbrough. Tony Slack said in December:

“We are delighted to have won the contract

and really look forward to repairing the vehicles

and keeping them on the roads to support

the local community. Winning this contract

will mean additional staff appointments. We

support apprentices and currently have a local

apprentice training to be a technician.”

Barry Coppinger, Cleveland’s Police and Crime

Commissioner, said: “We’re looking forward to

working with excellent local suppliers. Police

vehicles have to be on the road every day of the

year and the contract allows us to work with

garages who can provide fast, priority service.”

If you are responsible for a small to medium

size fleet we’d be delighted to discuss your

needs & provide pricing.


ORDER YOUR

SUPERB SE

19 PLATE

NOW

TAKE A TEST DRIVE

AND GET

£3000

TOWARDS YOUR

FINANCE DEPOSIT

Best Estate Car

£2900 DEPOSIT * £235 A MONTH * 5.2% APR

KAROQ SE TSi

TAKE A TEST DRIVE

AND GET

£1450

TOWARDS YOUR

FINANCE DEPOSIT

Best Family SUV

£259 DEPOSIT * £259 A MONTH * 6.9% APR

KODIAQ SE TSi

TAKE A TEST DRIVE

AND GET

£2000

TOWARDS YOUR

FINANCE DEPOSIT

Best family SUV

£309 DEPOSIT * £309 A MONTH * 5.5% APR

*With Solutions Personal Contract Plan. 18s+. Subject to availability. Retail sales only registered by 31st March 2019. Terms and deposits

may vary. Terms and conditions apply. Offer subject to status. Written details available on request. Licensed credit broker. Some model

Exclusions apply. Car images for illustration purposes only.


3 NEW ŠKODA MODELS

The name for Škoda’s new small SUV has

now been officially revealed, the KAMIQ,

Inuit for something that fits as perfectly as a

second skin in every situation.

The KAMIQ is an urban crossover model, a

compact and lifestyle-oriented entry-level

vehicle, combining the agility and handling

of a compact car with the traditional

advantages of an SUV - higher seating

position, better visibility, easier to get in

and out, and higher ground clearance. The

KAMIQ features a new interior concept,

complete with large freestanding touch

screen media panel. The optional virtual

cockpit features one of the largest displays

in the segment at 10.25 inches. The KAMIQ

offers generous interior space and plenty

of legroom for rear passengers thanks to

the 2,651-millimetre wheelbase. The boot

volume is 400 litres, increasing to 1,395 litres

with the rear seat backrests folded down.

The world premiere of the new Škoda

KAMIQ takes place at the Geneva Motor

Show between 5 and 17 March 2019.

Škoda will produce battery-electric vehicles

from 2020, and will soon focus entirely on

electric mobility with the most extensive

investment program in its history.

Production of the CITIGO battery electric

vehicle (BEV), the brand’s first all-electric

model, will start in 2019. In the same year,

the SUPERB plug-in hybrid electric vehicle

(PHEV), Škoda’s first plug-in hybrid model,

will be running off the assembly line.

Production of the VISION E, our purely

electric model will follow in 2020.

By 2025 Škoda will have a total of 10

electrified models on the market and

will invest around two billion euros into

electromobility and new

mobile services.

The SCALA completely redefines the

compact car segment for ŠKODA.

The hatchback combines an emotive

design with a high level of functionality

as well as state-of-the-art connectivity.

In addition, the SCALA offers a high level of

active and passive safety, full-LED headlights

and tail lights, plenty of space for luggage

and passengers, as well as numerous

Simply Clever features. It will be launched

onto the market in the first half of 2019.

CITIGO B.E.V.

Škoda SCALA

VISION-E Interior


THE LARGEST CHOICE OF USED

ŠKODAS IN THE NORTH

Highly rated on

OUR APPROVED USED ŠKODAS COME WITH*...

2 YEARS FREE

WARRANTY

2 FREE

MOT TESTS

2 SERVICES

ONLY £159

HUGE SAVINGS ON EX-DEMONSTRATORS

MANY WITH DELIVERY MILES ONLY!

Visit www.derekslackmotors.co.uk where you’ll always find over 150 approved

used cars. If you can’t find your ideal car there, we have access to over 2,000

additional approved used cars call now on 01642 256100

*Approved Used Škodas up to 6 years old only. 2nd MOT only available on cars older than 3 years at purchase and

redeemable at supplying retailer. 2 Services & 2 year warranty offer only available when purchased with Skoda

Finance on a Solutions PCP or HP from 7.4% APR representative. Warranty offer on 3 to 5 year old vehicles only.

† When purchased d with Skoda Finance on a Solutions PCP or HP from 7.4% APR representative.

MONTHLY SERVICE PLANS

Fix your servicing costs with our new

Derek Slack Motors Service plan.

If the expense of your annual service

takes you by surprise each year, our

Service Plan could be just what you need.

A service plan is an economical way to

keep your vehicle in good condition, as it

lets you spread the cost of your vehicle’s

service and maintenance schedule -

and pay monthly for them via fixed

instalments, in exactly the same way as

Denplan works for your teeth.

Service Plan Key Benefits

• Affordable servicing: benefit from

fixed cost monthly direct debit payments

• Available on new and used cars

• Tailored to you, your Škoda and your estimated

annual mileage

• Inflation proof, fixed at today‘s rates avoiding

labour & parts increases

• All work is carried out by our Škoda factory

trained Technicians, using genuine Škoda parts

• A full service history will help enhance your

vehicle’s resale value

How to apply

Because pricing is based on your individual model & mileage, please call any of our

Service Advisors, Natalie, Jess or Lauren to arrange your personal quotation.


New Car

Every 3 Years

• Insurance for two drivers

• Servicing and maintenance

• Full breakdown assistance

Insurance

for 2 Drivers

Motability Allowance?

Open Your Door to

Freedom Here

Today, over 600,000 disabled people and their families enjoy the everyday freedom that leasing

a vehicle through Motability provides. The scheme is a simple way to lease a new car, without

the worry of owning and running one. If you receive the Higher Rate Mobility Component of

the Disability Living Allowance or the War Pensioners’ Mobility Supplement, getting a new car

is easier and more affordable than ever. Through Motability, you simply turn part or all of your

allowance into the car of your choice.

If you don’t drive, you can nominate somebody to drive for you, as long as the vehicle is used for

your benefit. This means that parents and carers can join the Scheme on behalf of a child aged

three and above. Leasing a vehicle through the Motability scheme includes the following benefits:

• 20,000 mileage allowance per year of your lease

• Window and windscreen repair or replacement

• Replacement tyres

Some cars are available at less or no more than the cost of the weekly allowance, while other

more expensive cars require an additional payment (known as an Advance Payment) to cover the

cost of the lease. If you think you may qualify or know someone that may then please contact

one of our Motability Specialists, Richard, Phil, Dale or Jed for further advice.

Tel: 01642 256100 | www.derekslackmotors.co.uk

AN INDEPENDENT FAMILY-RUN DEALERSHIP SINCE 1973

PROSPECT PLACE. CARGO FLEET

MIDDLESBROUGH TS3 8AR.

Servicing, Maintenance

& Breakdown

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