2019 Newsletter

TOMORROW'S
TECHNOLOGY
TODAY AT

Modern Approach,
Old Fashioned Values...
Hi & welcome. For this Newsletter we decided to devote almost the entire edition to technology
and our service department as there’s never been so much news to tell you about. Almost all of it is
driven by technology changes, designed to make driving a Škoda more convenient & efficient.
Škoda is set to launch three new models this year here in the UK, the Scala, Kamiq & Citigo BEV
plus a number of extra trims including Kodiaq vRS, Octavia Sportline, Octavia SE Drive & Octavia
vRS Challenge as well as committing to Superb hybrid & the all electric Vision E next year.
As Škoda grows each year so does our team. Over the last 12 months both our Sales & Service
teams have recruited additional members to deal with demand & the complexities that come with
greater volumes. This week we welcome Bradley Tye, our third new starter this year, who is our
first Trainee Sales Executive.
Our Service department, led by Chris Harrison, has recently embraced a plethora of advancements
and technology. We have installed a new Service reminder system bringing greater personalization
and accuracy to service dates. We now offer Service Plans and have a system to quote tailored
monthly costings for servicing & MOT’s. Citnow will text you a link to a video of our Technician
explaining a fault on your vehicle and explaining the repair required. In November we won the
contract to service & maintain over 100 Cleveland Police cars of all makes & models.
Again this year we are supporting Teesside Hospice through our fundraising and your donations,
from using our unique courtesy car policy, where providing you have a valid Privilege Card, we
provide you a courtesy car FOC in return for a small donation.
I hope you enjoy the following pages & as ever we’d be delighted to HELP or explain any of these
developments or offers for the new ‘19’ registration plate launching on 1st March in more detail,
thank you for your custom & we look forward to welcoming you as always,
Managing Director
The New Škoda SCALA

ORDER YOUR
CITIGO SE
TEST DRIVEA NEW
CITIGO AND GET AN
EXTRA £500 OFF *
PLUS
£1500
TOWARDS YOUR
FINANCE DEPOSIT
19 PLATE
NOW
City car of the year
£118 DEPOSIT * £118 A MONTH * 6.8% APR
FABIA SE MPi
TAKE A TEST DRIVE
AND GET
£2450
TOWARDS YOUR
FINANCE DEPOSIT
Best estate car for
less than £18,000
£169 DEPOSIT * £169 A MONTH * 3.9% APR
OCTAVIA SE
TEST DRIVEA NEW
OCTAVIA AND GET AN
EXTRA £500 OFF *
PLUS
£2500
TOWARDS YOUR
FINANCE DEPOS IT
Family car of the year
£199 DEPOSIT * £199 A MONTH * 3.9% APR
*With Solutions Personal Contract Plan. 18s+. Subject to availability. Retail sales only registered by 31st March 2019. Terms and deposits
may vary. Terms and conditions apply. Offer subject to status. Written details available on request. Licensed credit broker. Some model
Exclusions apply. Car images for illustration purposes only.

MEET THE SERVICE TEAM
Meet the Derek Slack Motors Service Team.
The unsung heroes who work tirelessly to
ensure your trouble free motoring. As demand
for Škoda cars grows so does our team,
who between them possess many years of
experience & technical knowledge.
When you rely on something as much as your
Škoda, it’s reassuring to know everything’s
working exactly as it should. Our Škoda factory
trained technicians have access to the latest
diagnostic equipment and use only Škoda
CitNOW
Do you know what a constant velocity gaiter is?
Or a dual mass flywheel?
You will with our new workshop videoing program. Should
our Technicians find a fault while working on your vehicle
they will now text you a link to a video that takes you virtually
to our workshop, allowing our technician to show you the
work needed on your vehicle while it’s still on the ramp.
This makes it quick & simple to understand what’s required,
breaking down confusing jargon and allowing you to make more
informed decisions. It’s vital that we have your correct mobile
number on the day of your visit for this technology to work.
Genuine Parts designed for longevity and to
reduce wear and tear. They have the latest
technology at their fingertips, endeavouring to
repair your vehicle correctly, first time, saving
you both time and money in the long run.
There’s no inconvenience, either. From whileyou-wait
servicing to courtesy cars, plus
collection and delivery (within a prescribed
distance), we’ll make sure leaving your car with
us doesn’t interfere with your plans.
FOR SERVICE, REPAIRS & MOT’S
TEL: 01642 256100
Email bookings@derekslackmotors.skoda.co.uk
Our Service team; Service Advisors, Technicians, Warranty Administrator,
drivers, Campaign Co-Ordinator, Workshop Controller,
led by Service Manager Chris Harrison (front right).

SERVICE NOTIFICATION CHANGES
Historically we sent you service reminders by post, this is
changing.
We have introduced a new customer notification system that
due to technology advances is sophisticated enough to use your
vehicle registration number to look at your specific vehicle historic
data such as age and mileage to predict future events like service
& MOT dates, our old system was a one size fits all approach.
Additionally, the new system is clever enough to use your chassis
number to identify if your vehicle has a cam belt (opposed to
a timing chain) and predict when it needs changing. It can also
identify if you have an automatic transmission and therefore the
date the gearbox oil change is required or likewise if you have a
four wheel drive and need the Haldex oil changing.
Moving forward we will contact you in this order;
1. email which will look like the one illustrated here which will
have a subject line something like: ‘Your service is due - let’s get
it sorted’. It will be from Škoda no-reply@skoda.co.uk.
2. Text. If you don’t respond to the email, your next notification
will be by text which will look like the one illustrated here.
3. Post. If you don’t respond to the first two methods of contact,
we will send you a reminder in the post. We leave this as a last
resort to minimise environmental impact.
Don’t worry if you don't have an email address. We
appreciate that some customers are at different levels
of ability using technology to others (we certainly are
here amongst our team) but technology isn’t going
away & affects our lives more each day, if you would
like help arranging an email account or how to find e
mails in spam or junk or enabling content then simply
contact us. Jess is our Škoda Media Expert but has a
team of helpers that will be delighted to help
you create an email account or explain
how to get the best from this new
system.
JESS HALL
ŠKODA MEDIA EXPERT

EMERGENCY SERVICE
Derek Slack Motors has enjoyed a strong
relationship with the area's emergency
services for over 20 years.
Last July, we supplied Cleveland Fire Brigade
with 14 new Octavia Scout Estate Cars and they
were so pleased with them, the brigade have
ordered another 5 this year already.
Karen Winter, from Cleveland Fire Brigade said,
“This deal has allowed us to standardise our
fleet and provide vital vehicles to our Flexible
Duty Officers, so they are able to respond to
incidents quickly and safely and in all types of
conditions, as these cars have 4x4 ability. It is
very important to Cleveland Fire Brigade that
we work with local businesses and ensure that
we are getting value for money. This addition to
our fleet allows us to continue supporting safer,
stronger communities across Cleveland.”
Derek Slack Motors have been awarded the
Cleveland Police maintenance contract for
Middlesbrough. Tony Slack said in December:
“We are delighted to have won the contract
and really look forward to repairing the vehicles
and keeping them on the roads to support
the local community. Winning this contract
will mean additional staff appointments. We
support apprentices and currently have a local
apprentice training to be a technician.”
Barry Coppinger, Cleveland’s Police and Crime
Commissioner, said: “We’re looking forward to
working with excellent local suppliers. Police
vehicles have to be on the road every day of the
year and the contract allows us to work with
garages who can provide fast, priority service.”
If you are responsible for a small to medium
size fleet we’d be delighted to discuss your
needs & provide pricing.

ORDER YOUR
SUPERB SE
19 PLATE
NOW
TAKE A TEST DRIVE
AND GET
£3000
TOWARDS YOUR
FINANCE DEPOSIT
Best Estate Car
£2900 DEPOSIT * £235 A MONTH * 5.2% APR
KAROQ SE TSi
TAKE A TEST DRIVE
AND GET
£1450
TOWARDS YOUR
FINANCE DEPOSIT
Best Family SUV
£259 DEPOSIT * £259 A MONTH * 6.9% APR
KODIAQ SE TSi
TAKE A TEST DRIVE
AND GET
£2000
TOWARDS YOUR
FINANCE DEPOSIT
Best family SUV
£309 DEPOSIT * £309 A MONTH * 5.5% APR
*With Solutions Personal Contract Plan. 18s+. Subject to availability. Retail sales only registered by 31st March 2019. Terms and deposits
may vary. Terms and conditions apply. Offer subject to status. Written details available on request. Licensed credit broker. Some model
Exclusions apply. Car images for illustration purposes only.

3 NEW ŠKODA MODELS
The name for Škoda’s new small SUV has
now been officially revealed, the KAMIQ,
Inuit for something that fits as perfectly as a
second skin in every situation.
The KAMIQ is an urban crossover model, a
compact and lifestyle-oriented entry-level
vehicle, combining the agility and handling
of a compact car with the traditional
advantages of an SUV - higher seating
position, better visibility, easier to get in
and out, and higher ground clearance. The
KAMIQ features a new interior concept,
complete with large freestanding touch
screen media panel. The optional virtual
cockpit features one of the largest displays
in the segment at 10.25 inches. The KAMIQ
offers generous interior space and plenty
of legroom for rear passengers thanks to
the 2,651-millimetre wheelbase. The boot
volume is 400 litres, increasing to 1,395 litres
with the rear seat backrests folded down.
The world premiere of the new Škoda
KAMIQ takes place at the Geneva Motor
Show between 5 and 17 March 2019.
Škoda will produce battery-electric vehicles
from 2020, and will soon focus entirely on
electric mobility with the most extensive
investment program in its history.
Production of the CITIGO battery electric
vehicle (BEV), the brand’s first all-electric
model, will start in 2019. In the same year,
the SUPERB plug-in hybrid electric vehicle
(PHEV), Škoda’s first plug-in hybrid model,
will be running off the assembly line.
Production of the VISION E, our purely
electric model will follow in 2020.
By 2025 Škoda will have a total of 10
electrified models on the market and
will invest around two billion euros into
electromobility and new
mobile services.
The SCALA completely redefines the
compact car segment for ŠKODA.
The hatchback combines an emotive
design with a high level of functionality
as well as state-of-the-art connectivity.
In addition, the SCALA offers a high level of
active and passive safety, full-LED headlights
and tail lights, plenty of space for luggage
and passengers, as well as numerous
Simply Clever features. It will be launched
onto the market in the first half of 2019.
CITIGO B.E.V.
Škoda SCALA
VISION-E Interior

THE LARGEST CHOICE OF USED
ŠKODAS IN THE NORTH
Highly rated on
OUR APPROVED USED ŠKODAS COME WITH*...
2 YEARS FREE
WARRANTY
2 FREE
MOT TESTS
2 SERVICES
ONLY £159
HUGE SAVINGS ON EX-DEMONSTRATORS
MANY WITH DELIVERY MILES ONLY!
Visit www.derekslackmotors.co.uk where you’ll always find over 150 approved
used cars. If you can’t find your ideal car there, we have access to over 2,000
additional approved used cars call now on 01642 256100
*Approved Used Škodas up to 6 years old only. 2nd MOT only available on cars older than 3 years at purchase and
redeemable at supplying retailer. 2 Services & 2 year warranty offer only available when purchased with Skoda
Finance on a Solutions PCP or HP from 7.4% APR representative. Warranty offer on 3 to 5 year old vehicles only.
† When purchased d with Skoda Finance on a Solutions PCP or HP from 7.4% APR representative.
MONTHLY SERVICE PLANS
Fix your servicing costs with our new
Derek Slack Motors Service plan.
If the expense of your annual service
takes you by surprise each year, our
Service Plan could be just what you need.
A service plan is an economical way to
keep your vehicle in good condition, as it
lets you spread the cost of your vehicle’s
service and maintenance schedule -
and pay monthly for them via fixed
instalments, in exactly the same way as
Denplan works for your teeth.
Service Plan Key Benefits
• Affordable servicing: benefit from
fixed cost monthly direct debit payments
• Available on new and used cars
• Tailored to you, your Škoda and your estimated
annual mileage
• Inflation proof, fixed at today‘s rates avoiding
labour & parts increases
• All work is carried out by our Škoda factory
trained Technicians, using genuine Škoda parts
• A full service history will help enhance your
vehicle’s resale value
How to apply
Because pricing is based on your individual model & mileage, please call any of our
Service Advisors, Natalie, Jess or Lauren to arrange your personal quotation.

New Car
Every 3 Years
• Insurance for two drivers
• Servicing and maintenance
• Full breakdown assistance
Insurance
for 2 Drivers
Motability Allowance?
Open Your Door to
Freedom Here
Today, over 600,000 disabled people and their families enjoy the everyday freedom that leasing
a vehicle through Motability provides. The scheme is a simple way to lease a new car, without
the worry of owning and running one. If you receive the Higher Rate Mobility Component of
the Disability Living Allowance or the War Pensioners’ Mobility Supplement, getting a new car
is easier and more affordable than ever. Through Motability, you simply turn part or all of your
allowance into the car of your choice.
If you don’t drive, you can nominate somebody to drive for you, as long as the vehicle is used for
your benefit. This means that parents and carers can join the Scheme on behalf of a child aged
three and above. Leasing a vehicle through the Motability scheme includes the following benefits:
• 20,000 mileage allowance per year of your lease
• Window and windscreen repair or replacement
• Replacement tyres
Some cars are available at less or no more than the cost of the weekly allowance, while other
more expensive cars require an additional payment (known as an Advance Payment) to cover the
cost of the lease. If you think you may qualify or know someone that may then please contact
one of our Motability Specialists, Richard, Phil, Dale or Jed for further advice.
Tel: 01642 256100 | www.derekslackmotors.co.uk
AN INDEPENDENT FAMILY-RUN DEALERSHIP SINCE 1973
PROSPECT PLACE. CARGO FLEET
MIDDLESBROUGH TS3 8AR.
Servicing, Maintenance
& Breakdown