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A shout out<br />

and a word<br />

of praise!<br />

I’ve been doing a lot of thinking lately, as<br />

we navigate our way through the first few<br />

months of the year.<br />

Some of that is directly due to a recent<br />

set of experiences and my observations<br />

of how individuals perform when they<br />

are encouraged and praised. I know<br />

there’s nothing earth-shattering in<br />

that observation, but there’s definitely<br />

something compelling.<br />

Praise is defined as: The expression of approval<br />

or admiration for someone or something.<br />

And here’s the connection:<br />

Over the past weekend, I attended an event<br />

to support friends who were taking part in a<br />

regional sports challenge. Having seen them<br />

through their various transitions, I was off to find<br />

a spot on one of the backroads where I could<br />

wholeheartedly cheer them on.<br />

What I got to experience has given me a whole<br />

new insight into the value of praise because,<br />

on my small corner of the course, I was able<br />

to acknowledge and cheer on some 200<br />

athletes. The reaction to a simple sentence of<br />

encouragement was profound. To a man (and<br />

woman) many of the competitors picked their<br />

pace up, took the time to nod or smile and even<br />

(despite the difficulty of that moment in the<br />

event) shout out a quick ‘thank you’. All of us felt<br />

better for the exchange. It made me wonder<br />

how often we hinder each other’s progress by<br />

not positively acknowledging good work or<br />

offering praise based on a positive action.<br />

At this time of the year we are preparing for<br />

business planning, one of the most significant<br />

and serious parts of our annual calendar.<br />

Inevitably, we spend time analysing different<br />

aspects of the year, including our strengths,<br />

challenges and opportunities. Being in business,<br />

the opportunity to berate yourself for missing<br />

a target or botching a new process – or<br />

interacting without always considering the 100<br />

other agendas – is always on the cards but the<br />

simple experience of being praised for the items<br />

done well goes a long way.<br />

A Stamford professor, Carol Dweck, has spent<br />

some 40 years studying the growth mindset<br />

and the part praise plays in it. Although her<br />

studies captured the responses of children<br />

when praised, I think the passage of years<br />

doesn’t make too much difference.<br />

So, make someone’s day by offering genuine<br />

encouragement and praise. For me, that shout<br />

out goes to homeowners, especially those that<br />

assist in the transaction process by heeding<br />

the recommendations of their property<br />

professionals and remaining open to measured,<br />

well-considered feedback.<br />

Like the cyclists I watched climbing steep<br />

hills, I also get to work with some consultants<br />

climbing incredible mountains of their own.<br />

Here’s to that ascent being praiseworthy and<br />

wholehearted whilst they deliver results for<br />

their clients.<br />

And, as far as the business planning we<br />

have ahead of us goes, another sportsbased<br />

analogy comes to mind:<br />

Strengthen the core and disrupt the edges.<br />

Thank you, Bert.<br />

Lynette McFadden<br />

HARCOURTS GOLD BUSINESS OWNER<br />

HARCOURTS NZ INSPIRATIONAL<br />

WOMENS AMBASSADOR<br />

I love gold<br />

because...<br />

It’s been my life’s work and together with<br />

my partners, John McFadden and Cameron<br />

Bailey, we’ve created a company that is one<br />

of the most successful real estate businesses<br />

in New Zealand.<br />

Contact me today on PH 0274 320 447<br />

to discuss joining this great team!<br />

HA<br />

URT<br />

WORK<br />

WITH THE<br />

BEST!<br />

LYNETTE MCFADDEN BUSINESS OWNER<br />

D<br />

FOLLOW US ON...

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