CM July_August 2019

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THREE’S COMPANY Sean Feast FCICM catches up with the founders of Court Enforcement Services (CES).
TOWN & COUNTRY INTERVIEW AUTHOR – Sean Feast FCICM When Daren started, Frank jokes, “…he couldn’t collect pebbles off a beach…” and yet now is the managing director of one of the fastest growing businesses in the High Court Enforcement sector. Daren Simcox IT’S Friday morning, and a quick-ish punt from home around the M25 sees me arrive at the back of an industrial estate in Essex. On the other side of a pedestrian passageway are the offices of Court Enforcement Services (CES), and I mustn’t be late. One of the founding directors, Daren Simcox, has delayed his bank holiday weekend travel plans to accommodate me, so in the end I’m early. Frank Millerick, the company Chairman, is at the door to greet me and I am shown into the boardroom where we are joined by the last of the trio, Wayne Whitford. With all of the founders in the room at the same time, I’m beginning to wonder if I am interviewing them, or are they interviewing me? Between the three of them, they have well over 100 years’ experience in High Court Enforcement. Frank has seen the Enforcement profession from all sides; for ten years he was a Justice of the Peace and is a former chairman of one of the industry associations that started to lobby for change that has led to recent amendments to enforcement legislation. Daren has been a Certificated Enforcement Agent for more than 30 years and is justifiably proud of how far the business has come in a comparatively short space of time. Wayne has worked in enforcement and debt collection – including doorstep collections – for almost 30 years and, it should be noted, is a Fellow of the Chartered Institute of Credit Management. OBVIOUS CHEMISTRY The Chemistry between the three men is immediately apparent. There is a confidence and a trust that comes from building a business together. When Daren started, Frank jokes, “…he couldn’t collect pebbles off a beach…” and yet now is the managing director of one of the fastest growing businesses in the High Court Enforcement sector. Since the business eventually emerged through a Management Buyout (MBO) five years ago, it can now claim a £10 million turnover and something like a (25 percent) market share. In the calendar year for 2018 it served c20,000 writs – up from 18,000 the previous year when it was officially listed as number two in the Ministry of Justice (MoJ) league table. Since the start of this year (2019), it has already served 15,000 writs, and keeps growing. Last year they collected c£35 million for their clients. “When we started the business,” Daren explains, “we decided to focus on Writs. Others have taken a more scatter-gun approach, but we agreed that we wanted to be good at one thing and to be known for it. We now work for four of the big six energy and utility companies, as well as the largest property management company in the UK.” My visit coincides with a number of major changes being mooted in the industry, including the call for independent regulation of Enforcement Agents. Daren believes the The Recognised Standard / www.cicm.com / July/August 2019 / PAGE 17 continues on page 18 >
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CM July_August 2019

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