Presidents Update Oct 2019
An open letter to Woolston Club Members
An open letter to Woolston Club Members
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PRESIDENT’S UPDATE<br />
4TH OCTOBER <strong>2019</strong><br />
43 Hargood Street, Woolston, Christchurch<br />
Ph: 03 389 7039 l Shuttle: 0508 966 5786<br />
woolstonclub.co.nz l info@woolstonclub.co.nz<br />
facebook.com/WoolstonClubInc
OPEN LETTER TO ALL MEMBERS OF THE WOOLSTON CLUB<br />
4 <strong>Oct</strong>ober <strong>2019</strong><br />
Dear Members,<br />
In recent weeks, there has been significant unrest within the membership of<br />
the Club.<br />
Background<br />
An incident occurred in the Whitford's Restaurant on the 30 June <strong>2019</strong> between<br />
staff member, Amy Cooney and Board member, Mr Michael Backhurst.<br />
A formal letter of grievance based on this incident was received 2 July <strong>2019</strong><br />
by the General Manager, Mr Tim Marsh, in which the complainant alleged<br />
they has experienced an act of service related aggression, as they were carrying<br />
out their duties. Aggression claimed, that could constitute a physical<br />
assault, having taken place. The letter of complaint was followed by two eye<br />
-witnesses written accounts in support of the incident having taken place.<br />
As an employer of Staff, the Woolston Club are obligated to investigate the<br />
incident in accordance with the clubs Bullying and Harassment Policy, which<br />
it duly did, using an independent investigator from S &A Consulting Ltd. It<br />
was this reports finding that concluded based ‘on the balance of probabilities’,<br />
of interviews conducted and systematic review of supporting eyewitness<br />
reports, there was sufficient evidence to support claims made.<br />
That Michael Backhurst has repeatedly engaged in unreasonable behaviours<br />
having regard to the circumstances investigated, which reliably establish<br />
that Amy Cooney would have expected to have been victimised, humiliated,<br />
undermined or threatened. The report made no finding on whether an assault<br />
had taken place, as this was outside the scope of the report mandate.<br />
However, Amy Cooney was advised if she considered that she had been<br />
assaulted, therefore, possibly a criminal offence has been committed; she<br />
should refer the matter to the police.<br />
Further, the report recommended that employer action is taken, so that all<br />
employees are safe and free from bullying, harassment and discrimination<br />
at work. Therefore, relied on facts not in dispute, it is reasonable to conclude<br />
that Amy’s mental or physical health and safety within the workplace<br />
may be at risk- if in fact she is to have ongoing contact with Michael Backhurst.<br />
Therefore, in order to provide a safe working environment for our staff, Mr<br />
Backhurst was trespassed from the club and its premises for a period of 2<br />
years from 19 July <strong>2019</strong>, by the General Manager, Tim Marsh, whom has<br />
the mandate and authority to implement such a penalty. Please be aware,<br />
as a private member club, the manager can trespass anyone, at any time.<br />
What does ‘unreasonable behaviour mean?<br />
"Unreasonable behaviour" means behaviour that a reasonable person, having<br />
regard to all the circumstances, would expect to victimise, humiliate,<br />
undermine or threaten.<br />
"Behaviour" includes actions of individuals or a group and may involve using<br />
a system of work as a means of victimising, humiliating, undermining or<br />
threatening.<br />
What does assault mean?<br />
The Crimes Act 1961 No 43(as at 28 September 2017), Public Act Interpretation-<br />
New Zealand Legislation states the following:<br />
“assault means the act of intentionally applying or attempting to apply<br />
force to the person of another, directly or indirectly, or threatening by any<br />
act or gesture to apply such force to the person of another, if the person<br />
making the threat has, or causes the other to believe on reasonable<br />
grounds that he or she has, present ability to effect his or her purpose”
During the investigation, two eye witnesses were interviewed as was Amy<br />
Cooney and Michael Backhurst. Mr Backhurst stated during his interview<br />
that he has consumed between 4 to 5 jugs of beer and admitted that he was<br />
agitated at the time. Mr Backhurst also stated that he could not remember<br />
striking Amy Cooney.<br />
CCTV footage was retrieved as part of the investigation, and it was discovered<br />
that one of the camera’s, while it was operating correctly at the time of<br />
the incident, as were all of the other cameras on the site, it no longer had<br />
footage between the times of 17:20 and 19:40 pm.This duration covers the<br />
time of the incident and would have provided the clearest coverage. CCTV<br />
footage was extracted from another camera in the vicinity.<br />
The CCTV footage was released to Mr Backhurst under the Privacy Act.<br />
As soon as the investigation report became available, General Manager,<br />
Tim Marsh advised, President, Ian Brook.<br />
The Emergency Committee convened, being President, Vice President and<br />
another Board member. The Emergency Committee did not hand down the<br />
penalty; it endorsed the actions of the General Manager in trespassing Mr<br />
Backhurst from the club for a period of 2 years from 19 July <strong>2019</strong>. For the<br />
avoidance of doubt, the General Manager holds the mandate and authority<br />
to trespass any person, or persons from the club without the approval of<br />
the board.<br />
The investigation report was then ratified at the next Full Board meeting on<br />
22 July <strong>2019</strong> by a majority of the Board with the exception of one board<br />
member, Gary Saundercock.<br />
This footage has been shown extensively within the club environs to support<br />
a petition against the Board. Showing this footage, outside of the Special<br />
General Meeting of the 23 September by Mr Backhurst’s supporters is in<br />
Breach of the Privacy Act, even if Mr Backhurst has given consent of the<br />
CCTV footage release, other individuals clearly seen in the CCTV footage<br />
have not given their consent. Legal advice is being sought.<br />
President, Ian Brook has been publicly accused and criticised for not acting<br />
when the incident occurred by taking Mr Backhurst’s membership card and<br />
dealing with him “on the spot”. After discussion immediately after the event<br />
with Ian Brook, Amy Cooney chose to seek an apology from Mr Backhurst in<br />
acknowledgment for what had occurred to her.<br />
Mr Backhurst was given two opportunities by Amy Cooney on the night of<br />
the 30 June <strong>2019</strong> after the incident to offer her an apology. Michael did not<br />
take this opportunity to act.<br />
Further to this, Legal advice was sought from our Lawyers, Davidson Legal.<br />
Please refer to APPENDIX A. Davidson Legal advises in their letter of 26 August<br />
<strong>2019</strong>, that they had reviewed the Club Rules, information from the<br />
complainant, Amy Cooney and the report prepared by S & A Consulting Ltd,<br />
including the witness statements.<br />
Advice provided clearly states “that the Club has accrued potentially significant<br />
legal exposure as a result of this incident on the number of fronts: in<br />
particular in regard to the obligations owed to Amy as an employee under<br />
the Employment Relations Act 2000, The Clubs duty under the Health and<br />
Safety at Work Act 2012, potential exposure to a Police complaint, should<br />
Amy wish to make a complaint, and further exposure as a result of a Police<br />
complaint, or separately, under the Sale and Supply of Alcohol Act 2012. “<br />
Simply put, the Woolston Club faces significant financial penalties should it<br />
not comply with the Law.
Clubs New Zealand<br />
Club President, Ian Brook consulted with Club’s New Zealand on the matter<br />
of the clubs Constitution and Rules, and the implementation of Employment<br />
Law in relation to the club rules.<br />
APPENDIX C. is a letter signed by Larry Graham, Chief Executive of Clubs<br />
New Zealand Incorporated states the following:<br />
“Under the new Workplace Health and Safety Act now in force in New Zealand,<br />
the Woolston Club, as employers have an obligation to provide a safe<br />
environment for all of our staff to work in.<br />
The new Workplace Health and Safety Act was enforced on 4 April 2016;<br />
therefore, the Woolston Club’s rules do not align with these new laws as our<br />
rules currently stand. This means for the club and its members that any<br />
complaints received from our staff cannot be dealt with by the Judicial Panel<br />
in accordance with our current rules.”<br />
“Club’s must also remember that although they are governed by their Constitution,<br />
they are also bound by the Laws of New Zealand particularly in<br />
relation to the Workplace Legislation. The Management of a club are obligated<br />
to ensure that employees have a safe work environment and that all<br />
relevant legislation is adhered to. Failure to do so puts the Club at considerable<br />
risk”.<br />
Any rules, including those of the Woolston Club are subject to interpretation,<br />
and are there for guidance. Whereby, the Law is written and passed<br />
into law by Government, and is not subject to interpretation.<br />
What has the Board Done Wrong?<br />
Club Rules and the Workplace<br />
This is not the first instance whereby the Club Rules have been superseded<br />
by New Zealand Law. APPENDIX B. is a letter sent on the 3 rd September<br />
2016 by the then President, Ms Caroline Kellaway to a club member that<br />
had their membership revoked for an indefinite period.<br />
This incident involved ongoing aggressive and threatening behaviours towards<br />
Management, Board Members, and Staff.<br />
The President and the Board has been placed in a difficult position where it<br />
has been vilified by members for its actions of upholding the law. To reiterate,<br />
the General Manager has an obligation to uphold any legislation and<br />
law’s relating to Employment matters, including the personal safety of all<br />
Staff, at all times as set out in the letters from Davidson Legal and Clubs<br />
New Zealand.<br />
The Emergency Committee convened to endorse the actions of the General<br />
Manager; this is no different in the incident as applied by Ms Caroline Kellaway<br />
in 2016.<br />
In this letter, it is stated:<br />
The Board has been accused of not facing up to its members. This is not<br />
correct.
The Board attended a Special General Meeting on the 27 August <strong>2019</strong> at<br />
the request of 137 members, approximately 4.5% of the membership. The<br />
tone of the meeting was threatening and abusive towards the General<br />
Manager, President and Board. Personal safety was at risk.<br />
A second Special General Meeting was called by the Board and held on the<br />
23 September <strong>2019</strong> for the sole purposes of:-<br />
To provide members of the Woolston Club disclosure of the independent<br />
report and CCTV footage of the incident relating to Michael Backhurst.<br />
Conclusion<br />
As outlined in this letter, the Management, President and Board have acted<br />
with integrity by seeking professional guidance and advice in this situation<br />
to ensure that no legal obligations are conceded, or the club is placed in a<br />
financially vulnerable situation.<br />
As previously stated, how this matter has been handled, is not new to the<br />
club, as demonstrated in the letter prepared by then president, Ms Caroline<br />
Kellaway, relating to a similar situation in 2016<br />
The disclosure was in acknowledgment of the previous Special General<br />
Meeting whereby members attending wanted evidence. To reiterate, the<br />
release of the investigation report and CCTV footage was for the purposes<br />
of discovery only, as clearly disclosed in the meetings purpose.<br />
Again, the Management and Board have been accused of not facing up to<br />
its members. The previous Special General Meeting was concluded with<br />
threatening behaviours towards the Manager, President and Board. This<br />
was disturbing, intimidating and personally offensive. This is totally unacceptable<br />
behaviour and is harassment. The Board should not be subjected<br />
to this boorish behaviour from its members.<br />
The President and Board are elected, and are volunteers. They give their<br />
time freely for the benefit of all members.<br />
Finally, it is obligatory that it be known by members of the Woolston Club,<br />
that this matter has caused a great deal of segregation between members,<br />
and created financial costs that could have been avoided.<br />
Members have been intimidated into signing petitions without the facts<br />
being fully disclosed and privacy of others has been compromised.<br />
The General Manager, Tim Marsh and President, Ian Brook have been personally<br />
threatened. Investigations are on-going.<br />
For the avoidance of doubt, at this time, the police have not been involved<br />
in the incident with Mr Backhurst. To date, Amy had faith in the process<br />
provided by the General Manager, supported by the Board which should<br />
have been sufficient to deal with this matter. This is clearly now not the<br />
case, due to the ongoing intimidation and abuse that Amy has encountered<br />
in the last three months from a number of our club members, which is intolerable<br />
and untenable. Unfortunately, due to the continuation of these<br />
actions, Amy is now pursuing other avenues.
It is concerning that there are continuing incidences of unacceptable behaviour,<br />
harassment and general displays of rudeness towards our staff. The<br />
Club will not be tolerating this. Any reports of unacceptable behaviour will<br />
be investigated by the Club.<br />
It should go without saying, that we need be kind to each other and show<br />
mutual respect, and I am concerned when I hear reports of Club members<br />
that are less than welcoming, abusive, rude or critical of the behaviour of<br />
others and at times disparaging of the Club. While these are the exception<br />
to the majority of our members, they do have a negative impact on the atmosphere<br />
at the Club and our reputation.<br />
The biggest disappointment is the behaviour that is being displayed when<br />
the club is making significant headway, and one person and his supporters<br />
have the potential to destroy the hard work of many, and bring the club<br />
into a very vulnerable and precarious position going forward.<br />
Please remember, Club membership is a privilege, not a right.<br />
Yours sincerely<br />
Ian Brook<br />
President
APPENDIX A. APPENDIX A.
APPENDIX B.<br />
APPENDIX B.<br />
3 September 2016<br />
Mr. XXXXX XXXXXXX<br />
XXXXXXXXXX<br />
XXXXXX<br />
Christchurch XXX<br />
Dear Mr. XXXXXXX<br />
The purpose of this letter is to inform you of the outcome of The<br />
Woolston Club’s Emergency Committee meeting, which took place<br />
on Thursday 1 September 2016.<br />
The meeting was convened to further review, discuss, and reconsider<br />
the resulting decision which had arisen from your disciplinary<br />
Judicial meeting of Wednesday 24th August 2016, held at the<br />
Woolston Club.<br />
It is our view that behavior’s by our members that involves employed<br />
staff of our club can no longer, be dealt with by our clubs<br />
Judicial System as it has been in the past.<br />
Under the new Workplace Health and Safety Act now in force in<br />
New Zealand, the Woolston Club, as employers have an obligation<br />
to provide a safe environment for all of our staff to work in.<br />
The new Workplace Health & Safety Act was enforced on 4 April<br />
2016; therefore, the Woolston Club’s rules do not align with these<br />
new laws as our rules currently stand. This means for the club and<br />
its members that any complaints received from our staff cannot be<br />
dealt with by the Judicial Panel in accordance with our current<br />
rules.<br />
It has become apparent that your ongoing aggressive and threatening<br />
behavior’s towards Management, Board Members and our<br />
staff is now at an unacceptable level, therefore, has created an untenable<br />
situation for the Board & Management of the Woolston<br />
Club.<br />
Your displayed behavior of using foul & abusive language and<br />
making physical threats demonstrate little or no respect towards<br />
staff & members of the club, as well as not upholding the rules &<br />
protocols expected of our members.<br />
The ongoing safety & wellbeing of our staff is paramount and we<br />
view this in a very serious manner.<br />
Accordingly, the Emergency Committee has made a decision which<br />
supersedes any decision made by the Judicial Panel on 24th August<br />
2016.<br />
As a result of the meeting held today, your membership to the<br />
Woolston Club will be revoked for an indefinite period as from midnight<br />
Saturday 3rd September 2016.<br />
Yours faithfully<br />
Woolston Club Emergency Committee<br />
Caroline Kellaway PRESIDENT<br />
Ian Brook. VICE PRESIDENT<br />
Tim Marsh. GENERAL MANAGER
APPENDIX C. APPENDIX C.
ADDITIONAL RESOURCES<br />
PARLIMENTARY OFFICE - NEW ZEALAND LEGISLATION<br />
HEALTH AND SAFETY IN THE WORKPLACE ACT 2015<br />
http://www.legislation.govt.nz/act/public/2015/0070/latest/DLM5976660.html<br />
CRIMES ACT 1961<br />
http://www.legislation.govt.nz/act/public/1961/0043/latest/DLM327382.html<br />
EMPLOYMENT RELATIONS ACT 2000<br />
http://www.legislation.govt.nz/act/public/2000/0024/latest/DLM58317.html<br />
HUMAN RIGHTS ACT 1993<br />
http://www.legislation.govt.nz/act/public/1993/0082/latest/DLM304212.html<br />
WORKSAFE<br />
NEW ZEALAND GOVERNMENT REGULATORY BODY FOR HEALTH AND SAFETY IN THE<br />
WORKPLACE<br />
https://worksafe.govt.nz/<br />
TOOLS AND TEMPLATES TO ASSIST WORKPLACES<br />
PROUDLY SERVING THE<br />
COMMUNITY FOR OVER 60 YEARS<br />
https://worksafe.govt.nz/topic-and-industry/bullying-prevention-toolbox/