Kingstown College Coaching Magazine vol.5 2019/2020

56 Coaching Magazine Vol.5
The State of Certainty creates belief.
This state creates the qualities of
confidence and tenacity.
The State of Vitality creates action.
By examining our mental, emotional,
physical and spiritual wellbeing we
can create action and results.
The final State of Spirit creates
purpose. This state also creates
the qualities of leadership and
possibility.
In our workshops the clients can
identify the various strengths that
exist among the members of their
team and therefore assist each
other in areas that may need work.
Through discussion and facilitation
the team can understand how to
create and maintain wellness in
times of transition, through various
success strategies identified in their
5 States profiles.
One case in point was an aviation
company we worked closely with.
The 5 States Programme was
introduced to help leaders within
the organisation to become more
self-aware and to develop their skill
set to manage others. 57 Leaders and
Managers had a 1:1 coaching session
and a 5 States Personal Report.
During our work we found the State
of Connection was really high among
the team, which meant the key to
their success was through personal
engagement of the workforce. As
such, showing the teams that they
were truly valued, which mattered in
this company.
The State of Vitality was really low
and was becoming a barrier to
success. People were emotionally
and physically drained. However,
this did not mean that everyone was
working to their potential. In fact, the
opposite was true. Work conditions
and poor relationships between
all levels of leadership were the
biggest factors at play. A feeling of
being underpaid and undervalued
permeated the organisation.
• The Programme also identified the
bright spots in the company. The
organisation had really good people
and talent. All that was needed was
the right culture to channel this.
• We also identified strong leadership
from the CEO. He displayed a handson
and practical approach which
was consistent with the vision and
communication within the company.
• There was great talent at various
levels within the company and this
showed great signs for the future. We
identified that these people must be
retained, as they would build the
culture of the future. To this point
some of the long tenure people must
change or move.
The three key areas our 5 States
Programme identified:
• The Need for Retention - good staff
were leaving to get better pay and
conditions from other companies
and then returning as contractors
on a better rate - this made the
existing staff feel undervalued and
underpaid (state of connection).
• The Need for Focus and Wellness
– Most of the senior leaders and
managers were very stressed but did
not have the tools to deal with it.
Stress and time management skills
needed to be addressed.
• The Culture - ‘them and us’ – staff
and management were starting to
break down. The Senior Managements
attendance at workshops helped to
show the company was listening.
WIIFM (what’s in it for me) needed to
become clearer so that all staff had
more a business- than union-style
mindset. It was identified the need
to share the rewards with the people
making it happen.
In a nutshell we encouraged the
company to engage their people
emotionally and build their vitality
in order to create team and in turn,
company success.
Sinead Fitzgerald
Sinéad has worked in the areas of education, accountancy and office management - bringing clarity and understanding to the needs of
her clients. With 17 years experience working in the teaching profession Sinéad has a practical approach that is tailored to the needs
of the learner. This comes through in her training and interpretation sessions where clarity and understanding are paramount. Sinéad’s
focused approach creates clarity and helps clients to connect with the reality of their challenge and in doing so plan a clear route
forward. A master at handling priorities Sinéad guides people toward doing the right things at the right time. Her strong communication
skills allow her to articulate concepts clearly and accurately, thereby building a strong skill-set and mindset for those she works with.